Org Marketing Statement
At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flights for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.
As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker's goal of addressing the world's most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.
Services & Support Operations Division
The Services and Support Operations (SSO) is a global leader of integrated MRO services and support. We are renowned for our exceptional customer service and expertise at every stage of the aircraft lifecycle, providing innovative OEM-quality service solutions across a comprehensive portfolio. We are proud to serve airlines/ business jet operators, the military, airframe/ engine manufacturers, as well as independent service centers. With our extensive network of service teams worldwide, MRO facilities, proprietary predictive modeling, and advanced systems, we offer 24/7 operational and technical support wherever it's needed.
Business Development Manager (SSO Division - Location: Remote)
Position Summary
Directs and generates OEM aftermarket and defense business development opportunities focused on Parker product lines, technologies, and service capabilities within the Services and Support Organization. This role is responsible for identifying, developing, and converting growth opportunities with major aerospace OEMs, defense primes, military customers, and strategic aftermarket partners, including GE Aerospace, Pratt & Whitney, Rolls-Royce, Lockheed Martin, Sikorsky, Derco, Boeing Defense, Northrop Grumman, RTX/Collins, and other key customers.
The position works closely with Parker divisions, business teams, regional business development managers, engineering, program management, contracts, pricing, and operations to promote Parker products and services that support OEM aftermarket growth, military sustainment, platform lifecycle support, product improvements, retrofits, overhaul programs, reliability improvements, and long-term customer requirements.
Key focus areas include OEM aftermarket programs, defense sustainment, spare parts growth, repair and overhaul opportunities, fleet readiness, platform upgrades, reliability improvements, retrofit solutions, and customer-driven service programs. The role will support strategic growth objectives for each customer by implementing a coordinated One Parker approach across all customer engagement and identifying opportunities to leverage Parker capabilities across divisions, platforms, and markets.
This position will also support domestic defense and government customer engagement, including U.S. Government locations east of the Mississippi such as U.S. Coast Guard locations, Warner Robins AFB, Wright-Patterson AFB, Air Force Research Laboratory, Fleet Readiness Centers, and other military sustainment organizations, while coordinating with the SSO lead military business development regional manager. Revenue guidelines may be applied in determining the appropriate grade level.
Scope / Supervision and Interaction
_ Has Direct Reports
X Does Not Have Direct Reports
This position requires frequent interaction with aerospace OEM aftermarket organizations, defense primes, military sustainment customers, government agencies, Parker divisions, regional and group leadership, engineering, operations, program management, contracts, pricing, and customer support teams.
The role may lead cross-functional or ad-hoc teams in support of OEM aftermarket growth initiatives, defense sustainment opportunities, capture planning, customer strategy, contract development, and continuous improvement activities.
Essential Functions
- Develop and execute OEM aftermarket and defense business development strategies for major aerospace and defense customers, including GE Aerospace, Pratt & Whitney, Rolls-Royce, Lockheed Martin, Sikorsky, Derco, Boeing Defense, Northrop Grumman, RTX/Collins, and other strategic accounts.
- Identify, qualify, and pursue new business opportunities in OEM aftermarket, military sustainment, spares, repairs, overhaul, retrofits, upgrades, reliability improvements, product improvements, and platform lifecycle extension programs.
- Develop customer-specific growth plans that align Parker product lines, service capabilities, repair and overhaul offerings, and technical solutions with OEM aftermarket and defense customer requirements.
- Work with Parker divisions and business teams to promote a One Parker approach across OEM aftermarket and defense customers, ensuring coordinated customer engagement across product lines, technologies, and services.
- Develop proposals, contracts, capture strategies, and business cases designed to meet customer needs while delivering acceptable returns to the company.
- Research customer requirements, fleet needs, platform sustainment plans, aftermarket demand, budget priorities, acquisition strategies, and technical challenges, translating them into Parker growth opportunities.
- Develop strategies and solutions for contracts open for renegotiation during the contract period, including opportunities to expand Parker content, improve aftermarket value, strengthen customer relationships, and secure long-term agreements.
- Develop and manage proposals and business development strategic plans for domestic defense and OEM aftermarket programs, including sustainment, overhaul, repair, retrofit, spares, product improvement, and reliability enhancement opportunities.
- Build and maintain strong relationships with customer stakeholders in OEM aftermarket, military sustainment, engineering, supply chain, procurement, program management, contracts, business development, and senior leadership.
- Serve as the liaison and facilitator between customers and Parker divisions to resolve issues and assure customer satisfaction related to cost, product quality, delivery, technical performance, repair support, and aftermarket responsiveness.
- Coordinate closely with Parker technology, engineering, operations, repair, and customer support teams to enable rapid turnaround of customer-focused aftermarket and sustainment solutions.
- Conduct competitive research, evaluate sales and pipeline performance, and establish goals and milestones for specific aftermarket products, services, platforms, systems, and customers.
- Identify opportunities for business development by studying competitor offerings, customer pain points, fleet reliability issues, market intelligence, platform activity, procurement trends, and sustainment requirements.
- Determine the need for cross-division teaming, Parker enterprise collaboration, and external strategic partnerships or alliances to capture OEM aftermarket and defense sustainment opportunities.
- Support customer engagement at key U.S. Government and military locations, including U.S. Coast Guard sites, Warner Robins AFB, Wright-Patterson AFB, Air Force Research Laboratory, Fleet Readiness Centers, and other defense sustainment organizations.
- Coordinate with the SSO lead military business development regional manager and other regional business development managers to align account strategies, customer messaging, and opportunity pursuit activities.
- Apply a thorough understanding of Parker divisions, technical capabilities, operational capacity, repair and overhaul capabilities, service offerings, and market intelligence to influence internal and external customer strategies.
- Maintain professional and technical knowledge by attending educational workshops, reviewing trade and technical publications, developing professional networks, participating in professional associations, and attending industry trade shows.
- Recommend actions by analyzing and interpreting customer, market, competitive, program, financial, and operational data and making complex comparative analyses.
- Act as a consultant to management on significant OEM aftermarket, defense sustainment, customer strategy, capture, and market development issues.
- May provide leadership to cross-functional teams, customer strategy teams, or ad-hoc project teams supporting aftermarket growth and defense business development.
- Demonstrate understanding of lean principles, high-performance teams, and continuous improvement practices.
- Serve as a technical and business development subject matter expert, sharing specialized customer, market, product, platform, and aftermarket knowledge with others.
- Represent Parker in customer meetings, strategic business reviews, capture activities, industry events, trade shows, and program discussions.
- Contribute to team effort by accomplishing related results as needed.
- Work assignments may include cross-functional or project team responsibilities, including continuous improvement initiatives.
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