Full time
Information Technology
Telecommunications
Job Description
JOB RESPONSIBILITIES:
Responsible for the overall health, performance, and availability of network infrastructure, including switches, routers, firewalls, wireless, and related systems.
Configures, maintains, monitors, and troubleshoots LAN, WAN, VLAN, wireless, firewall, and VPN technologies.
Supports Microsoft Windows Server, virtualization, storage, backup/recovery, and related IT infrastructure systems.
Researches and troubleshoots network and infrastructure problems and determines the appropriate course of action for recovery, repair, or escalation.
Assists with cybersecurity configuration, monitoring, patching, access controls, and vulnerability remediation.
Maintains network and infrastructure monitoring tools, documentation, diagrams, inventories, and configuration records.
Performs routine diagnostics and preventive maintenance to identify potential deficiencies within the IT infrastructure.
Works with third-party engineers and vendors on troubleshooting, upgrades, implementations, and projects.
Participates in infrastructure improvements and capital projects and provides technical assistance to other IT personnel.
Performs other duties and responsibilities as assigned.
JOB REQUIREMENTS:
Minimum three (3) years of experience in network, systems, or IT infrastructure roles. Position level will be determined based on experience and technical qualifications.
Strong experience with Cisco LAN, WAN, and wireless technologies; Nexus/NX-OS experience preferred.
CCNA-level knowledge required; current CCNA certification preferred.
Strong understanding of TCP/IP, DNS, DHCP, VLANs, routing, switching, VPN, and network segmentation.
Experience with enterprise firewall and network security technologies; Cisco ASA and/or Firepower experience preferred.
Familiarity with Microsoft Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy.
Working knowledge of VMware vSphere and/or Hyper-V, enterprise storage, server hardware, and backup/recovery technologies.
Strong verbal and written communication skills required.
Participation in the on-call rotation and after-hours support is required.
Must be able to work a flexible schedule according to the needs of the business, including weekends and holidays.