25 jobs found

Job DescriptionJob DescriptionProcurement Specialist Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team! Summary:We are seeking a versatile Procurement Specialist to manage the end-to-end sourcing and purchasing process for both internal business needs and commercial products. This role supports a broad range of procurement categories, including local and international sourcing, vendor management, and corporate service contracts. The ideal candidate is bilingual, has a strong background in SAP, and is able to support diverse procurement needs across various departments. Responsibilities:Strategic Sourcing & Vendor Management: Domestic & International Sourcing: Conduct sourcing activities for both local and overseas markets to identify reliable suppliers that meet quality, price, and lead-time standards. Vendor Relationship Management: Establish and maintain strong partnerships with vendors. Lead negotiations on pricing, payment terms, and contract conditions. Internal Requirement Fulfillment: Work closely with internal departments to understand their needs and provide effective procurement solutions for both goods and services. Contract & Service Administration: Indirect Spend Management: Oversee various corporate service contracts and indirect categories, such as office equipment (e.g., printers), staff uniforms, and other operational services. Contract Lifecycle Management: Manage the entire lifecycle of service agreements, including initial sourcing, performance evaluation, and contract renewals or renegotiations. Procurement Operations: SAP System Operation: Manage the complete Purchase Order (PO) process within the SAP system and maintain accurate data for all procurement activities. Supply Chain Coordination: Coordinate with logistics and warehouse teams to ensure smooth delivery and resolve any discrepancies or quality issues. Article Master Maintenance: Assist in the creation and maintenance of product master data and pricing in the system. Important Notice: This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet business needs of the company. Qualifications: Language: Bilingual in English and Mandarin Chinese is required. Native or near-native English proficiency is highly preferred to handle local vendor negotiations and professional correspondence. Experience: 2-5 years of experience in procurement, sourcing, or supply chain management. Experience in both local (US) and overseas sourcing is a significant plus. Technical Skills: Mandatory proficiency in SAP. Strong command of Microsoft Office (especially Excel). Professional Knowledge: General understanding of procurement best practices, contract management, and international trade terms (Incoterms). Core Competencies: Excellent negotiation and problem-solving skills. Strong communication skills with a service-oriented mindset for internal stakeholders. Ability to work independently and manage multiple projects in a fast-paced environment. Education: Bachelor's degree in Business, Supply Chain, Logistics, or a related field. Physical Requirements: Prolonged periods sitting at a desk and working on a computer This job may require standing or walking for extended periods of time, lifting up to 50 pounds, and performing repetitive motions. Working Conditions: This job is performed in an environment that may have exposure to heat, noise, and other environmental factors. Position Details: Employment Type: Full Time Location: 6338 Regio Ave, Buena Park, CA 90620 Available to work on weekends and holidays as necessary. Benefits: Medical, Dental, Vision, and Life Insurance. 401 (k) Retirement Saving Plan with 4% Company Match. Long-Term Services Award. Employee Discount. Paid Time Off. Compensation:The pay range for this job starts at $70,500 per year. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location. Beware of Job Scams:We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written job descriptions, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: Disclaimer:Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.

Job DescriptionJob DescriptionProcurement Specialist Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team! Summary:We are seeking a versatile Procurement Specialist to manage the end-to-end sourcing and purchasing process for both internal business needs and commercial products. This role supports a broad range of procurement categories, including local and international sourcing, vendor management, and corporate service contracts. The ideal candidate is bilingual, has a strong background in SAP, and is able to support diverse procurement needs across various departments. Responsibilities:Strategic Sourcing & Vendor Management: Domestic & International Sourcing: Conduct sourcing activities for both local and overseas markets to identify reliable suppliers that meet quality, price, and lead-time standards. Vendor Relationship Management: Establish and maintain strong partnerships with vendors. Lead negotiations on pricing, payment terms, and contract conditions. Internal Requirement Fulfillment: Work closely with internal departments to understand their needs and provide effective procurement solutions for both goods and services. Contract & Service Administration: Indirect Spend Management: Oversee various corporate service contracts and indirect categories, such as office equipment (e.g., printers), staff uniforms, and other operational services. Contract Lifecycle Management: Manage the entire lifecycle of service agreements, including initial sourcing, performance evaluation, and contract renewals or renegotiations. Procurement Operations: SAP System Operation: Manage the complete Purchase Order (PO) process within the SAP system and maintain accurate data for all procurement activities. Supply Chain Coordination: Coordinate with logistics and warehouse teams to ensure smooth delivery and resolve any discrepancies or quality issues. Article Master Maintenance: Assist in the creation and maintenance of product master data and pricing in the system. Important Notice: This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet business needs of the company. Qualifications: Language: Bilingual in English and Mandarin Chinese is required. Native or near-native English proficiency is highly preferred to handle local vendor negotiations and professional correspondence. Experience: 2-5 years of experience in procurement, sourcing, or supply chain management. Experience in both local (US) and overseas sourcing is a significant plus. Technical Skills: Mandatory proficiency in SAP. Strong command of Microsoft Office (especially Excel). Professional Knowledge: General understanding of procurement best practices, contract management, and international trade terms (Incoterms). Core Competencies: Excellent negotiation and problem-solving skills. Strong communication skills with a service-oriented mindset for internal stakeholders. Ability to work independently and manage multiple projects in a fast-paced environment. Education: Bachelor's degree in Business, Supply Chain, Logistics, or a related field. Physical Requirements: Prolonged periods sitting at a desk and working on a computer This job may require standing or walking for extended periods of time, lifting up to 50 pounds, and performing repetitive motions. Working Conditions: This job is performed in an environment that may have exposure to heat, noise, and other environmental factors. Position Details: Employment Type: Full Time Location: 6338 Regio Ave, Buena Park, CA 90620 Available to work on weekends and holidays as necessary. Benefits: Medical, Dental, Vision, and Life Insurance. 401 (k) Retirement Saving Plan with 4% Company Match. Long-Term Services Award. Employee Discount. Paid Time Off. Compensation:The pay range for this job starts at $70,500 per year. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location. Beware of Job Scams:We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written job descriptions, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: Disclaimer:Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.

Job DescriptionJob DescriptionPurchase Specialist Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team! Summary:We are seeking a versatile Procurement Specialist to manage the end-to-end sourcing and purchasing process for both internal business needs and commercial products. This role supports a broad range of procurement categories, including local and international sourcing, vendor management, and corporate service contracts. The ideal candidate is bilingual, has a strong background in SAP, and is able to support diverse procurement needs across various departments. Responsibilities:Strategic Sourcing & Vendor Management: Domestic & International Sourcing: Conduct sourcing activities for both local and overseas markets to identify reliable suppliers that meet quality, price, and lead-time standards. Vendor Relationship Management: Establish and maintain strong partnerships with vendors. Lead negotiations on pricing, payment terms, and contract conditions. Internal Requirement Fulfillment: Work closely with internal departments to understand their needs and provide effective procurement solutions for both goods and services. Contract & Service Administration: Indirect Spend Management: Oversee various corporate service contracts and indirect categories, such as office equipment (e.g., printers), staff uniforms, and other operational services. Contract Lifecycle Management: Manage the entire lifecycle of service agreements, including initial sourcing, performance evaluation, and contract renewals or renegotiations. Procurement Operations: SAP System Operation: Manage the complete Purchase Order (PO) process within the SAP system and maintain accurate data for all procurement activities. Supply Chain Coordination: Coordinate with logistics and warehouse teams to ensure smooth delivery and resolve any discrepancies or quality issues. Article Master Maintenance: Assist in the creation and maintenance of product master data and pricing in the system. Important Notice: This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet business needs of the company. Qualifications: Language: Bilingual in English and Mandarin Chinese is required. Native or near-native English proficiency is highly preferred to handle local vendor negotiations and professional correspondence. Experience: 2-5 years of experience in procurement, sourcing, or supply chain management. Experience in both local (US) and overseas sourcing is a significant plus. Technical Skills: Mandatory proficiency in SAP. Strong command of Microsoft Office (especially Excel). Professional Knowledge: General understanding of procurement best practices, contract management, and international trade terms (Incoterms). Core Competencies: Excellent negotiation and problem-solving skills. Strong communication skills with a service-oriented mindset for internal stakeholders. Ability to work independently and manage multiple projects in a fast-paced environment. Education: Bachelor's degree in Business, Supply Chain, Logistics, or a related field. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. This job may require standing or walking for extended periods of time, lifting up to 50 pounds, and performing repetitive motions. Working Conditions: This job is performed in an environment that may have exposure to heat, noise, and other environmental factors. Position Details: Employment Type: Full Time Location: 6338 Regio Ave, Buena Park, CA 90620 Available to work on weekends and holidays as necessary. Benefits: Medical, Dental, Vision, and Life Insurance. 401 (k) Retirement Saving Plan with 4% Company Match. Long-Term Services Award. Employee Discount. Paid Time Off. Compensation:The pay range for this job starts at $70,500 per year. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location. Beware of Job Scams:We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written job descriptions, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: Disclaimer:Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.

Job DescriptionJob DescriptionPurchase Specialist Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team! Summary:We are seeking a versatile Procurement Specialist to manage the end-to-end sourcing and purchasing process for both internal business needs and commercial products. This role supports a broad range of procurement categories, including local and international sourcing, vendor management, and corporate service contracts. The ideal candidate is bilingual, has a strong background in SAP, and is able to support diverse procurement needs across various departments. Responsibilities:Strategic Sourcing & Vendor Management: Domestic & International Sourcing: Conduct sourcing activities for both local and overseas markets to identify reliable suppliers that meet quality, price, and lead-time standards. Vendor Relationship Management: Establish and maintain strong partnerships with vendors. Lead negotiations on pricing, payment terms, and contract conditions. Internal Requirement Fulfillment: Work closely with internal departments to understand their needs and provide effective procurement solutions for both goods and services. Contract & Service Administration: Indirect Spend Management: Oversee various corporate service contracts and indirect categories, such as office equipment (e.g., printers), staff uniforms, and other operational services. Contract Lifecycle Management: Manage the entire lifecycle of service agreements, including initial sourcing, performance evaluation, and contract renewals or renegotiations. Procurement Operations: SAP System Operation: Manage the complete Purchase Order (PO) process within the SAP system and maintain accurate data for all procurement activities. Supply Chain Coordination: Coordinate with logistics and warehouse teams to ensure smooth delivery and resolve any discrepancies or quality issues. Article Master Maintenance: Assist in the creation and maintenance of product master data and pricing in the system. Important Notice: This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet business needs of the company. Qualifications: Language: Bilingual in English and Mandarin Chinese is required. Native or near-native English proficiency is highly preferred to handle local vendor negotiations and professional correspondence. Experience: 2-5 years of experience in procurement, sourcing, or supply chain management. Experience in both local (US) and overseas sourcing is a significant plus. Technical Skills: Mandatory proficiency in SAP. Strong command of Microsoft Office (especially Excel). Professional Knowledge: General understanding of procurement best practices, contract management, and international trade terms (Incoterms). Core Competencies: Excellent negotiation and problem-solving skills. Strong communication skills with a service-oriented mindset for internal stakeholders. Ability to work independently and manage multiple projects in a fast-paced environment. Education: Bachelor's degree in Business, Supply Chain, Logistics, or a related field. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. This job may require standing or walking for extended periods of time, lifting up to 50 pounds, and performing repetitive motions. Working Conditions: This job is performed in an environment that may have exposure to heat, noise, and other environmental factors. Position Details: Employment Type: Full Time Location: 6338 Regio Ave, Buena Park, CA 90620 Available to work on weekends and holidays as necessary. Benefits: Medical, Dental, Vision, and Life Insurance. 401 (k) Retirement Saving Plan with 4% Company Match. Long-Term Services Award. Employee Discount. Paid Time Off. Compensation:The pay range for this job starts at $70,500 per year. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location. Beware of Job Scams:We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written job descriptions, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: Disclaimer:Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.

Job Description Job Description Company Description Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand's culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results. We are a minority-owned staff augmentation and technology consulting company To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits, and provide continued opportunities for professional growth. Please send your resume for immediate consideration If you are interested in the above opportunity, we warmly invite you to join our team. Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets) Job Description Position: - Technical Support Analyst - Req ID: 810091 Location: 1 Hayden Drive. Petersburg, VA, 23806 - Onsite Type: Contract Interview type: Both Video & In-Person Interview The AV Instructional Technology Technician provides operational and technical support for audiovisual systems across instructional classrooms, conference rooms, and university event venues. Enterprise Audiovisual Systems Support - Required - 2 Years Troubleshooting, installing, operating, and maintaining AV equipment - Required 2 Years Supporting Live events, meetings, classrooms technology - Required 2 Years Experience using a help desk or ticketing system - Desired 1 Years AVIXA Certified Technology Specialist Certification - Desired Extron, Q-SYS, Biamp, Crestron Manufacturer Certifications - Desired Job Description: The AV Instructional Technology Technician providesoperational and technical support for audiovisual systems across instructionalclassrooms, conference rooms, and university event venues. The technician isresponsible for maintaining, troubleshooting, and operating AV equipment whileproviding exceptional customer service to faculty, staff, students, and guests.This position supports instructional technology initiatives and providesevening and weekend coverage for scheduled university events. Organizational Objectives Delivering reliable audiovisual services thatsupport teaching, learning, and university operations. Maintaining operational readiness of classroomand event technology. Providing professional AV support for academic,administrative, and special events. Ensuring rapid response to classroom technologyissues. Assisting with AV installations, upgrades, andpreventative maintenance. Supporting a 95% or greater AV system uptimeobjective. Essential Duties and Responsibilities Provide daily operational support foraudiovisual and instructional technology in classrooms, conference rooms,meeting spaces, and university event venues. Diagnose and resolve issues involving projectors,displays, monitors, microphones, speakers, cameras, control systems,presentation equipment, video conferencing platforms, and related connectivity. Perform routine system testing, preventativemaintenance, and equipment inspections to support reliable operation anddepartmental uptime goals. Complete minor installation and replacementwork, including replacing projectors, monitors, cables, adapters, and similaraudiovisual components. Document service requests, repairs, maintenanceactivities, and equipment changes in the university's ticketing or inventorysystems. Provide audiovisual support for universityevents, commencements, conferences, meetings, executive functions, and otherscheduled programs. Coordinate with event organizers to confirm technicalrequirements and respond to issues during events. Work evenings, weekends, and other non-standardhours as required to support university events and campus activities. Provide professional technical assistance tofaculty, staff, students, guests, and event participants. Assist users with classroom technology,presentation systems, conferencing platforms, and basic equipment operation. Support departmental technology projects,emergency operations, and other duties assigned by the AV Instructional TechnologyManager or ITS leadership. Qualifications Minimum Qualifications Associate degree in Information Technology,Electronics, Audiovisual Technology, or a related field, or an equivalentcombination of education, training, and experience. At least two years of experience supportingprofessional or enterprise audiovisual systems. Experience troubleshooting, installing,operating, and maintaining audiovisual equipment. Experience supporting live events, meetings,classroom technology, or executive presentations. Experience using a help desk or ticketmanagement system. Ability to lift and carry equipment weighing upto 50 pounds and perform work involving standing, walking, bending, kneeling,reaching, and climbing ladders. Availability to work scheduled evenings,weekends, holidays, and other non-standard hours . Preferred Qualifications Bachelor's degree in Information Technology,Electronics, Audiovisual Technology, or a related field. Two to four years of professional audiovisualsupport experience. Experience supporting audiovisual andinstructional technology in a higher education environment. AVIXA Certified Technology Specialistcertification. Manufacturer certifications or hands-on experience with Crestron, Extron, Q-SYS, Biamp, or similar enterprise AV platforms. Thanks Richard Tucker Arthur Grand Technologies Inc 8(A) Certified Business CMMI (L3) ISO 9001:2015 Certified ISO/IEC 27001:2022 Certified NMSDC Minority Business Enterprise (MBE) Arthur Grand is an Equal Opportunity Employer (Including disability/Vets) Additional Information All your information will be kept confidential according to EEO guidelines.

GAQ426R79 About the Team The mission of Databricks Legal is to apply legal resources and expertise to help Databricks achieve its growth and strategic objectives, while thoughtfully protecting Databricks with a reasonable balance of risk versus opportunity. What we look for Databricks is looking for an experienced Program Analyst, Legal Ops (Commercial) to support the Databricks Commercial Legal team's AI and scaling initiatives, including working with the Commercial Legal Center of Excellence (CoE). The dedicated Program Analyst will work to align, program manage, and track the multiple high-priority initiatives. This role is essential to enable the Commercial Legal team to effectively achieve Databricks' long-term corporate goals. The impact you will have Driving Project Alignment and Execution: The Program Analyst will serve as the dedicated resource to help plan, administer, and track upcoming projects and initiatives; gather and organize information to inform leadership decisions on cross-functional projects; and help coordinate complex post-M&A integration tasks as needed and the implementation of post-signature strategic partnerships, alliances. Improving Cross-Functional Interlock: The role will provide a dedicated point of contact, enabling tighter and more efficient interlock with strategic alliances, partnerships, product legal, commercialization, and finance. Lead the end-to-end implementation of AI tools to automate routine tasks and enhance productivity. How you will work: You will demonstrate excellent project management, and an ability to coordinate efforts across multiple stakeholders, teams, and regions. You are expected to manage multiple assignments simultaneously while maintaining a high standard of quality and meeting tight deadlines. You routinely identify and recommend opportunities to change and improve ways of working. You are a bar raiser, constantly looking to improve standards within the team and to streamline process and quality across different regions. What we look for Outstanding interpersonal and communication skills Three or more years of experience working as paralegal, program manager, contracts specialist or contracts admin. Experience with leveraging AI or machine learning in a legal setting Experience with pre-sales, sales operations, and/or deal desk; experience within a commercial team is a plus. Bachelor's degree or equivalent. Strong understanding of the tools used by in-house commercial legal teams to facilitate the contracting process for revenue, including tools used for contract generation and routing (e.g., SFDC, CPQ, and CLM), and signatures (e.g., DocuSign). Strong project management skills. Excellent written and verbal communication. Ability to work effectively with cross-functional teams across diverse cultures. Strategic thinking and problem-solving abilities. Familiarity with relevant industry regulations and compliance requirements. Proficiency with proposal management software. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Zone 2 Pay Range $92,200-$126,700 USD Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Zone 3 Pay Range $87,000-$119,700 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

GAQ426R79 About the Team The mission of Databricks Legal is to apply legal resources and expertise to help Databricks achieve its growth and strategic objectives, while thoughtfully protecting Databricks with a reasonable balance of risk versus opportunity. What we look for Databricks is looking for an experienced Program Analyst, Legal Ops (Commercial) to support the Databricks Commercial Legal team's AI and scaling initiatives, including working with the Commercial Legal Center of Excellence (CoE). The dedicated Program Analyst will work to align, program manage, and track the multiple high-priority initiatives. This role is essential to enable the Commercial Legal team to effectively achieve Databricks' long-term corporate goals. The impact you will have Driving Project Alignment and Execution: The Program Analyst will serve as the dedicated resource to help plan, administer, and track upcoming projects and initiatives; gather and organize information to inform leadership decisions on cross-functional projects; and help coordinate complex post-M&A integration tasks as needed and the implementation of post-signature strategic partnerships, alliances. Improving Cross-Functional Interlock: The role will provide a dedicated point of contact, enabling tighter and more efficient interlock with strategic alliances, partnerships, product legal, commercialization, and finance. Lead the end-to-end implementation of AI tools to automate routine tasks and enhance productivity. How you will work: You will demonstrate excellent project management, and an ability to coordinate efforts across multiple stakeholders, teams, and regions. You are expected to manage multiple assignments simultaneously while maintaining a high standard of quality and meeting tight deadlines. You routinely identify and recommend opportunities to change and improve ways of working. You are a bar raiser, constantly looking to improve standards within the team and to streamline process and quality across different regions. What we look for Outstanding interpersonal and communication skills Three or more years of experience working as paralegal, program manager, contracts specialist or contracts admin. Experience with leveraging AI or machine learning in a legal setting Experience with pre-sales, sales operations, and/or deal desk; experience within a commercial team is a plus. Bachelor's degree or equivalent. Strong understanding of the tools used by in-house commercial legal teams to facilitate the contracting process for revenue, including tools used for contract generation and routing (e.g., SFDC, CPQ, and CLM), and signatures (e.g., DocuSign). Strong project management skills. Excellent written and verbal communication. Ability to work effectively with cross-functional teams across diverse cultures. Strategic thinking and problem-solving abilities. Familiarity with relevant industry regulations and compliance requirements. Proficiency with proposal management software. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Zone 2 Pay Range $92,200-$126,700 USD Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Zone 3 Pay Range $87,000-$119,700 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

GAQ426R79 About the Team The mission of Databricks Legal is to apply legal resources and expertise to help Databricks achieve its growth and strategic objectives, while thoughtfully protecting Databricks with a reasonable balance of risk versus opportunity. What we look for Databricks is looking for an experienced Program Analyst, Legal Ops (Commercial) to support the Databricks Commercial Legal team's AI and scaling initiatives, including working with the Commercial Legal Center of Excellence (CoE). The dedicated Program Analyst will work to align, program manage, and track the multiple high-priority initiatives. This role is essential to enable the Commercial Legal team to effectively achieve Databricks' long-term corporate goals. The impact you will have Driving Project Alignment and Execution: The Program Analyst will serve as the dedicated resource to help plan, administer, and track upcoming projects and initiatives; gather and organize information to inform leadership decisions on cross-functional projects; and help coordinate complex post-M&A integration tasks as needed and the implementation of post-signature strategic partnerships, alliances. Improving Cross-Functional Interlock: The role will provide a dedicated point of contact, enabling tighter and more efficient interlock with strategic alliances, partnerships, product legal, commercialization, and finance. Lead the end-to-end implementation of AI tools to automate routine tasks and enhance productivity. How you will work: You will demonstrate excellent project management, and an ability to coordinate efforts across multiple stakeholders, teams, and regions. You are expected to manage multiple assignments simultaneously while maintaining a high standard of quality and meeting tight deadlines. You routinely identify and recommend opportunities to change and improve ways of working. You are a bar raiser, constantly looking to improve standards within the team and to streamline process and quality across different regions. What we look for Outstanding interpersonal and communication skills Three or more years of experience working as paralegal, program manager, contracts specialist or contracts admin. Experience with leveraging AI or machine learning in a legal setting Experience with pre-sales, sales operations, and/or deal desk; experience within a commercial team is a plus. Bachelor's degree or equivalent. Strong understanding of the tools used by in-house commercial legal teams to facilitate the contracting process for revenue, including tools used for contract generation and routing (e.g., SFDC, CPQ, and CLM), and signatures (e.g., DocuSign). Strong project management skills. Excellent written and verbal communication. Ability to work effectively with cross-functional teams across diverse cultures. Strategic thinking and problem-solving abilities. Familiarity with relevant industry regulations and compliance requirements. Proficiency with proposal management software. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Zone 2 Pay Range $92,200-$126,700 USD Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Zone 3 Pay Range $87,000-$119,700 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

GAQ426R79 About the Team The mission of Databricks Legal is to apply legal resources and expertise to help Databricks achieve its growth and strategic objectives, while thoughtfully protecting Databricks with a reasonable balance of risk versus opportunity. What we look for Databricks is looking for an experienced Program Analyst, Legal Ops (Commercial) to support the Databricks Commercial Legal team's AI and scaling initiatives, including working with the Commercial Legal Center of Excellence (CoE). The dedicated Program Analyst will work to align, program manage, and track the multiple high-priority initiatives. This role is essential to enable the Commercial Legal team to effectively achieve Databricks' long-term corporate goals. The impact you will have Driving Project Alignment and Execution: The Program Analyst will serve as the dedicated resource to help plan, administer, and track upcoming projects and initiatives; gather and organize information to inform leadership decisions on cross-functional projects; and help coordinate complex post-M&A integration tasks as needed and the implementation of post-signature strategic partnerships, alliances. Improving Cross-Functional Interlock: The role will provide a dedicated point of contact, enabling tighter and more efficient interlock with strategic alliances, partnerships, product legal, commercialization, and finance. Lead the end-to-end implementation of AI tools to automate routine tasks and enhance productivity. How you will work: You will demonstrate excellent project management, and an ability to coordinate efforts across multiple stakeholders, teams, and regions. You are expected to manage multiple assignments simultaneously while maintaining a high standard of quality and meeting tight deadlines. You routinely identify and recommend opportunities to change and improve ways of working. You are a bar raiser, constantly looking to improve standards within the team and to streamline process and quality across different regions. What we look for Outstanding interpersonal and communication skills Three or more years of experience working as paralegal, program manager, contracts specialist or contracts admin. Experience with leveraging AI or machine learning in a legal setting Experience with pre-sales, sales operations, and/or deal desk; experience within a commercial team is a plus. Bachelor's degree or equivalent. Strong understanding of the tools used by in-house commercial legal teams to facilitate the contracting process for revenue, including tools used for contract generation and routing (e.g., SFDC, CPQ, and CLM), and signatures (e.g., DocuSign). Strong project management skills. Excellent written and verbal communication. Ability to work effectively with cross-functional teams across diverse cultures. Strategic thinking and problem-solving abilities. Familiarity with relevant industry regulations and compliance requirements. Proficiency with proposal management software. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Zone 2 Pay Range $92,200-$126,700 USD Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Zone 3 Pay Range $87,000-$119,700 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

About the Company: AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers - not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day. Responsibilities: Provide first-level technical support by responding to Help Desk inquiries and troubleshooting hardware, software, network, and system-related issues via phone, email, remote access, and in-person support. Analyze, troubleshoot, and resolve computer hardware, software, network, and system-related issues, ensuring timely resolution and clear communication with associates throughout the support process. Escalate and route support tickets to the appropriate teams, including developers or specialized IT resources, ensuring timely resolution and follow-up Diagnose, troubleshoot, and resolve network connectivity issues, printer malfunctions, and other related technical problems. Install, configure, deploy, and maintain desktop hardware, software, and peripheral devices, ensuring proper setup and functionality for end users. Coordinate and track the timely repair or replacement of computer equipment covered under third-party vendor maintenance and warranty agreements. Assist with the installation, configuration, and maintenance of computers, peripherals, printers, scanners, network cabling, and related IT equipment at both on-site and remote locations. Travel to branch locations as needed to provide technical support, install IT systems, and troubleshoot hardware and software issues. Develop technical documentation, user guides, and training materials, and provide training to associates on IT systems, policies, and procedures as needed. Follow up with associates to ensure technical issues have been fully resolved and that support services meet user expectations. Gather feedback from associates regarding technology usage and recommend system enhancements, upgrades, and process improvements to the IT department. Assist in the testing, implementation, and validation of new applications, software updates, and system enhancements. Create, modify, and manage user, computer, and group accounts within Active Directory. Administer and maintain Office 365 mail flow rules and related email configurations. Perform routine administration and support of Microsoft 365 services, including user account management, licensing, and security settings. Provide technical support for various company software applications and business systems. Identify and recommend opportunities to improve Help Desk processes, service delivery, and operational efficiency. Utilize the ticketing system to accurately document incidents, service requests, resolutions, and knowledge base articles, supporting Help Desk reporting, performance analysis, and training initiatives. Ensure endpoint devices are regularly audited, monitored, and scanned using approved security, compliance, and management software. Manage multiple priorities simultaneously, working within project timelines while responding to day-to-day support requests and operational needs. Collaborate with senior technical staff and third-party vendors to resolve complex technical issues and implement solutions. Escalate and report critical system issues, security concerns, or technology risks that could significantly impact business operations to IT leadership. Skills Requirements: High Level of Computer Literacy (familiarity with Operating System settings, browsers, email applications, Windows software, Network configuration & troubleshooting). Excellent written and verbal communication, interpersonal, and organizational skills. Motivation to continue to grow in knowledge and skills. Ability to be an active listener with the ability to take the initiative, work independently as well as part of a team. Must be proficient in MS Office including, but not limited to Outlook, Word, Excel, and PowerPoint. Take on a customer service role providing support to Associates. Ability to effectively analyze typical computer problems. Solid problem-solving skills and a demonstrated ability to take the initiative and accomplish tasks. Effective at communicating technical information to associates via telephone, email, written documents or in person. Basic knowledge of Windows Active Directory, Office 365, Print Servers, and File Servers. Education and/or Experience Requirements: High School Diploma or GED Previous experience as an IT Support Specialist. A+ Certification, Network + Certification. Physical Requirements: Regularly required to sit for extended periods, with occasional standing and walking throughout the workday. Frequently required to use hands and fingers to handle and operate office equipment such as a computer keyboard, telephone, copier, and other standard office tools. Ability to reach with arms and hands; occasionally bend, stoop, kneel, crouch, or balance to access files, drawers, or office equipment. Must be able to occasionally lift, carry, push, or pull office materials (such as files, packages, or supplies) weighing approximately 10-25 pounds. Ability to perform repetitive motions, including typing and mouse use, for extended periods. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to read, write, and demonstrate comprehension of written and verbal instructions, policies, procedures, and correspondence. Ability to work in a standard office environment with moderate noise levels. As a member of our team, you will enjoy: Medical: PPO options Dental: PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Pay Range: $26.00- $32.00 per hour (DOE) All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer/ Veterans encouraged to apply.

Description: We are excited to announce an opening for a dedicated Information Technology Specialist to join our dynamic technology team. If you are passionate about technology and eager to develop your IT skills in a supportive environment, we look forward to your application! This position can be located in either Sioux Falls or Sioux City. Job Purpose The IT Specialist is a member of our IT Service Desk working in our Sioux Falls office and will be responsible for providing remote and on-site support of client's computers, servers, and network infrastructure. The IT Specialist will work to support and assist our clients' users and various IT systems and devices. As a member of our Service Desk team, they will provide a high-level of customer service in their daily interactions with customers through verbal, written, and in-person communication. They will respond to any and all inbound client service requests in a timely and professional manner. Compensation, Benefits & Perks Base Pay: $40,000 - $50,000/ year Consistent Monday-Friday, 8a-5p schedule with occasional on-call Medical, Dental, & Vision Insurance Options 401K with Company Match 9 Paid Holidays plus 2 weeks of PTO upon hire Opportunities for Continued Education Support of a Well Established & Trusted Company Job Tasks Log and process service requests from customers via telephone and online ticketing system. Diagnose, troubleshoot, and resolve basic issues with client computers, servers, devices, peripherals, and networking equipment - both remotely (from the Sioux Falls office) and on-site at client's facilities. Install and configure hardware components and software applications. Perform routine hardware and software maintenance on client computers, servers, and network infrastructure. Ensure that customer needs are being met through timely follow-through and provide a high-quality of customer experience through a professional demeanor. Ensure accurate and timely reporting and documentation of services and time spent servicing customers. Collaborate with other team members to help identify, develop, and document processes, procedures, and work instructions. Desired Traits 1 year+ of end-user support experience in a technology related field, providing support of client's hardware, software, workstations, servers, and network infrastructure. Knowledge and experience supporting Microsoft Windows operating systems, Microsoft Office Suite & Microsoft 365, computer hardware components. Familiarity with networking protocols and technologies such as switches, routers, firewalls, and wireless access points. Experience working with ticket management and remote monitoring and management tools. Strong collaboration skills and the ability to work closely with team members on projects, problem-solving, and day-to-day operations. Self-motivated and able to operate independently, while balancing multiple projects, priorities, and meeting client deadlines. Strong written and verbal communication skills, and the ability to interact, instruct, and support end-users with varying levels of technical experience. Training Orientation will be provided by upon hire. On-going professional training (in-house, webinars and applicable off-site 3rd party training / technology conferences) will be provided by Catalyst IT. Catalyst IT does request you to provide self-directed training through reading, research, webinars and any other applicable media. Requirements: Pre-Employment Background Check Active Drivers License with auto insurance coverage or the ability to obtain insurance coverage Areas of knowledge should include computer technical support, Microsoft workstation environments including Windows 7, 8, 10 and Office applications, Microsoft server environments (Active Directory, Terminal Services), Cloud experience - Office 365, Email - Office 365, Google, Email server environments, Networking (including routers, firewalls, VPNs, wireless), Anti-virus, Anti-SPAM and Anti-Spyware, Backup Solutions, Virtual Machine environments (VMWare) Compensation details: 0 Yearly Salary PI283023b0f6a7-7994

Job Family: Data Science Consulting Travel Required: None Clearance Required: Active Top Secret SCI with Polygraph What You Will Do : Our Data and Analytics consultants help clients maximize the value of their data. This high performing team works with clients to implement the full spectrum of data analytics and data science, from data querying and data wrangling to data visualization and dashboarding for business intelligence (BI), to predictive analytics, machine learning, and artificial intelligence. They help clients define their information strategy, architecture, and governance, get the most value from business intelligence and analytics, and implement enterprise content and data management solutions to enable business insights, reduce cost and complexity, increase trust and integrity, and improve operational effectiveness. The successful candidate will bring expertise in developing, building, and maintaining data assets and managing a team. This is a high visibility role and the candidate will be expected to speak confidently and intelligently about a variety of data products, methodologies, industry trends and challenges. This role will be involved in managing and maintaining client relationships as well as proactively participate in business development discussions. The candidate should demonstrate the flexibility to pivot and respond quickly to a dynamic and evolving company culture and broader energy transition landscape. Duties will include: Coordinating and leading internal team actions to meet project and client objectives. Consulting with the client to determine analytics required, technical solutions and methods to ensure a high confidence model for client decision making. Interfacing with Client Subject Matter Experts to design, develop, validate and deploy capabilities that enable client objectives. What You Will Need : An ACTIVE and MAINTAINED TS/SCI Federal or DoD security clearance with a FULL SCOPE (FS/FSP) polygraph Bachelor's degree THREE (3) or more years of experience Data Science or Data Analytics. Experience cleaning, manipulating, and pre-processing data using Python, SQL, R, or Tableau Prep Builder. Experience developing reports and dashboards for business intelligence, utilizing D ata Visualization tools such as Tableau Excellent communication skills, both verbal and written What Would Be Nice to Have : M.S./M.A. in Data Science/Analytics, Statistics, Mathematics, Operations Research, Computer Science, Information Systems, Engineering, Economics, or similar quantitative/computational discipline. Tableau Desktop Certification: Certified Professional, Certified Associate, Specialist. Tableau Server Certification: Certified Professional, Certified Associate. Proficiency querying data in SQL. Experience performing data science / analytics, such as statistical modelling, predictive analysis, or machine learning using Python or R. Experience with MS Forms and Power Automate. Ability to support clients in identifying and addressing needs, building relationships, and driving solutions forward and experience leading small teams. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Technical Support Specialist Level 1 The Technical Support Specialist - Level 1 is an entry-level position that provides professional technical support to all clients of Myriad Advisor Solutions. The Level 1 Specialists must possess strong analytical and strategic thinking, as well as planning, organizing and problem-solving skills: a high degree of technical expertise, sound professional and technical judgment, and a commitment to exceptional customer service and teamwork. This role is in office and is not remote. Essential Duties and Responsibilities Daily tasks include, but are not limited to, diagnostics, troubleshooting, resolving network and wireless issues, setting up user accounts, formatting and setting up desktop and laptop computers Provide remote technical guidance, assistance, and coordination to end-users for PC, network, software, and hardware problems Support daily client communication- including phone, email, and chat requests. Accurately document details related to client support issues in help desk ticketing system and complete ticket/tasks efficiently Create, build, and foster strong and effective working relationships with peers, management, clients, and vendors Ensure growing knowledge of company supported systems, with a goal of becoming a product expert Ability to display dependability through IT Help Desk shift coverage spanning Monday-Friday 7am-7pm CST The Essential Duties and Responsibilities listed are not all inclusive; other duties as assigned will apply Desired Qualifications (Knowledge and Skills) Degree or Associates degree in Information Technology related field preferred; completed college coursework in conjunction with work experience will also be considered Current knowledge of computer systems, electronic systems, and software applications; Solid understanding of desktop applications Level 1 Technical Support experience preferred Intermediate to advanced knowledge of Microsoft Windows 10, and a willingness to learn new operating systems Intermediate to advanced knowledge of general internet technologies (email, web browsers, etc.) Basic knowledge of core network technologies (WiFi, routers, switches, etc.) Desired Traits Strong client service skills, first-hand experience interacting directly with customers; a genuine interest in serving and caring for our clients Strong professional phone etiquette Possesses strong work ethics and morals; is driven and motivated to advancing their career through hands on experience and evolving industry knowledge Core Value of C.A.R.E Communicate. Accountable. Respect. Ethical. Communicate Comfortably connect with clients in an open and informative way that supports the Myriad C.A.R.E interaction style with our clients Positive: Create, support, and encourage a positive work environment; Energetic, eager to learn, team player and willing to cooperate Exudes excellent oral, written and interpersonal communication skills, well-spoken both on the phone and in person Approachable: Genuinely encourage business interactions with client, strategic business partners and internal team members; become and remain a reliable go-to resource Extraordinary customer service skills and presence while possessing a positive attitude through all client interactions Manage multiple client demands simultaneously, shift priority when the need arises, and consistently demonstrates flexibility and positivity Accountable Energetic team player, with the ability and willingness to learn and effectively utilize new technologies as required and required Retain a fast-paced working environment, balances competing priorities and flexing between many tasks at any given time Dependable: Punctual to scheduled work shift/schedule, internal and external meetings. Consistently following through on tasks, projects, and client commitments Respect Treat all people with courtesy, politeness, and kindness. Encourage peers and clients to express opinions and ideas. Listen to what others have to say in conjunction with respectfully expressing your viewpoint Consistently seek out ways to provide service and solutions to clients that will positively impact their transition and long-term business structure. Recognize client's business needs and think creatively to offer solutions to exceed those needs Brand Loyalty: Loyal and trustworthy to positively promote and display the Myriad brand, products and service offerings Ethical Maintain a self-driven, results-orientated outlook with a positive focus on the overall success for client, strategic partner, and Myriad Confidential: Discreet in all aspects of the job; maintain confidentiality in all circumstances Adhere to processes and procedures to ensure the highest degree of efficiency is maintained; adheres to budget guidelines, reduce expenses as applicable, without jeopardizing the quality of output Display strong work ethics and morals; Is driven and motivated to advancing their career through hands on experience and evolving industry knowledge Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear. The vision requirements include close vision and ability to adjust focus. Nature of position requires physical mobility and the ability to lift a minimum of 50 pounds. Myriad is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws. PI8bf0ef47b6-

Job Family: Data Science Consulting Travel Required: None Clearance Required: Active Top Secret SCI with Polygraph What You Will Do : Our Data and Analytics consultants help clients maximize the value of their data. This high performing team works with clients to implement the full spectrum of data analytics and data science, from data querying and data wrangling to data visualization and dashboarding for business intelligence (BI), to predictive analytics, machine learning, and artificial intelligence. They help clients define their information strategy, architecture, and governance, get the most value from business intelligence and analytics, and implement enterprise content and data management solutions to enable business insights, reduce cost and complexity, increase trust and integrity, and improve operational effectiveness. The successful candidate will bring expertise in developing, building, and maintaining data assets and managing a team. This is a high visibility role and the candidate will be expected to speak confidently and intelligently about a variety of data products, methodologies, industry trends and challenges. This role will be involved in managing and maintaining client relationships as well as proactively participate in business development discussions. The candidate should demonstrate the flexibility to pivot and respond quickly to a dynamic and evolving company culture and broader energy transition landscape. Duties will include: Coordinating and leading internal team actions to meet project and client objectives. Consulting with the client to determine analytics required, technical solutions and methods to ensure a high confidence model for client decision making. Interfacing with Client Subject Matter Experts to design, develop, validate and deploy capabilities that enable client objectives. What You Will Need : An ACTIVE and MAINTAINED TS/SCI Federal or DoD security clearance with a FULL SCOPE (FS/FSP) polygraph Bachelor's degree THREE (3) or more years of experience Data Science or Data Analytics. Experience cleaning, manipulating, and pre-processing data using Python, SQL, R, or Tableau Prep Builder. Experience developing reports and dashboards for business intelligence, utilizing D ata Visualization tools such as Tableau Excellent communication skills, both verbal and written What Would Be Nice to Have : M.S./M.A. in Data Science/Analytics, Statistics, Mathematics, Operations Research, Computer Science, Information Systems, Engineering, Economics, or similar quantitative/computational discipline. Tableau Desktop Certification: Certified Professional, Certified Associate, Specialist. Tableau Server Certification: Certified Professional, Certified Associate. Proficiency querying data in SQL. Experience performing data science / analytics, such as statistical modelling, predictive analysis, or machine learning using Python or R. Experience with MS Forms and Power Automate. Ability to support clients in identifying and addressing needs, building relationships, and driving solutions forward and experience leading small teams. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: Data Science Consulting Travel Required: None Clearance Required: Active Top Secret SCI with Polygraph What You Will Do : Our Data and Analytics consultants help clients maximize the value of their data. This high performing team works with clients to implement the full spectrum of data analytics and data science, from data querying and data wrangling to data visualization and dashboarding for business intelligence (BI), to predictive analytics, machine learning, and artificial intelligence. They help clients define their information strategy, architecture, and governance, get the most value from business intelligence and analytics, and implement enterprise content and data management solutions to enable business insights, reduce cost and complexity, increase trust and integrity, and improve operational effectiveness. The successful candidate will bring expertise in developing, building, and maintaining data assets and managing a team. This is a high visibility role and the candidate will be expected to speak confidently and intelligently about a variety of data products, methodologies, industry trends and challenges. This role will be involved in managing and maintaining client relationships as well as proactively participate in business development discussions. The candidate should demonstrate the flexibility to pivot and respond quickly to a dynamic and evolving company culture and broader energy transition landscape. Duties will include: Coordinating and leading internal team actions to meet project and client objectives. Consulting with the client to determine analytics required, technical solutions and methods to ensure a high confidence model for client decision making. Interfacing with Client Subject Matter Experts to design, develop, validate and deploy capabilities that enable client objectives. What You Will Need : An ACTIVE and MAINTAINED TS/SCI Federal or DoD security clearance with a FULL SCOPE (FS/FSP) polygraph. Bachelor's degree. THREE (3) or more years of experience in Data Science, Data Analytics, and/or Data Visualization. Experience cleaning, manipulating, and pre-processing data using Python, SQL, R, and/or Tableau Prep Builder. Experience developing reports and dashboards for business intelligence, utilizing D ata Visualization tools such as Tableau. What Would Be Nice to Have : M.S./M.A. in Data Science/Analytics, Statistics, Mathematics, Operations Research, Computer Science, Information Systems, Engineering, Economics, or similar quantitative/computational discipline. Tableau Desktop Certification: Certified Professional, Certified Associate, Specialist. Tableau Server Certification: Certified Professional, Certified Associate. Proficiency querying data in SQL. Experience performing data science / analytics, such as statistical modelling, predictive analysis, or machine learning using Python or R. Experience with MS Forms and Power Automate. Ability to support clients in identifying and addressing needs, building relationships, and driving solutions forward and experience leading small teams. Excellent communication skills, both verbal and written. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: Data Science Consulting Travel Required: None Clearance Required: Active Top Secret SCI with Polygraph What You Will Do : Our Data and Analytics consultants help clients maximize the value of their data. This high performing team works with clients to implement the full spectrum of data analytics and data science, from data querying and data wrangling to data visualization and dashboarding for business intelligence (BI), to predictive analytics, machine learning, and artificial intelligence. They help clients define their information strategy, architecture, and governance, get the most value from business intelligence and analytics, and implement enterprise content and data management solutions to enable business insights, reduce cost and complexity, increase trust and integrity, and improve operational effectiveness. The successful candidate will bring expertise in developing, building, and maintaining data assets and managing a team. This is a high visibility role and the candidate will be expected to speak confidently and intelligently about a variety of data products, methodologies, industry trends and challenges. This role will be involved in managing and maintaining client relationships as well as proactively participate in business development discussions. The candidate should demonstrate the flexibility to pivot and respond quickly to a dynamic and evolving company culture and broader energy transition landscape. Duties will include: Coordinating and leading internal team actions to meet project and client objectives. Consulting with the client to determine analytics required, technical solutions and methods to ensure a high confidence model for client decision making. Interfacing with Client Subject Matter Experts to design, develop, validate and deploy capabilities that enable client objectives. What You Will Need : An ACTIVE and MAINTAINED TS/SCI Federal or DoD security clearance with a FULL SCOPE (FS/FSP) polygraph. Bachelor's degree. THREE (3) or more years of experience in Data Science, Data Analytics, and/or Data Visualization. Experience cleaning, manipulating, and pre-processing data using Python, SQL, R, and/or Tableau Prep Builder. Experience developing reports and dashboards for business intelligence, utilizing D ata Visualization tools such as Tableau. What Would Be Nice to Have : M.S./M.A. in Data Science/Analytics, Statistics, Mathematics, Operations Research, Computer Science, Information Systems, Engineering, Economics, or similar quantitative/computational discipline. Tableau Desktop Certification: Certified Professional, Certified Associate, Specialist. Tableau Server Certification: Certified Professional, Certified Associate. Proficiency querying data in SQL. Experience performing data science / analytics, such as statistical modelling, predictive analysis, or machine learning using Python or R. Experience with MS Forms and Power Automate. Ability to support clients in identifying and addressing needs, building relationships, and driving solutions forward and experience leading small teams. Excellent communication skills, both verbal and written. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Description: We are excited to announce an opening for a dedicated Information Technology Specialist to join our dynamic technology team. If you are passionate about technology and eager to develop your IT skills in a supportive environment, we look forward to your application! This position can be located in either Sioux Falls or Sioux City. Job Purpose The IT Specialist is a member of our IT Service Desk working in our Sioux Falls office and will be responsible for providing remote and on-site support of client's computers, servers, and network infrastructure. The IT Specialist will work to support and assist our clients' users and various IT systems and devices. As a member of our Service Desk team, they will provide a high-level of customer service in their daily interactions with customers through verbal, written, and in-person communication. They will respond to any and all inbound client service requests in a timely and professional manner. Compensation, Benefits & Perks Base Pay: $40,000 - $50,000/ year Consistent Monday-Friday, 8a-5p schedule with occasional on-call Medical, Dental, & Vision Insurance Options 401K with Company Match 9 Paid Holidays plus 2 weeks of PTO upon hire Opportunities for Continued Education Support of a Well Established & Trusted Company Job Tasks Log and process service requests from customers via telephone and online ticketing system. Diagnose, troubleshoot, and resolve basic issues with client computers, servers, devices, peripherals, and networking equipment - both remotely (from the Sioux Falls office) and on-site at client's facilities. Install and configure hardware components and software applications. Perform routine hardware and software maintenance on client computers, servers, and network infrastructure. Ensure that customer needs are being met through timely follow-through and provide a high-quality of customer experience through a professional demeanor. Ensure accurate and timely reporting and documentation of services and time spent servicing customers. Collaborate with other team members to help identify, develop, and document processes, procedures, and work instructions. Desired Traits 1 year+ of end-user support experience in a technology related field, providing support of client's hardware, software, workstations, servers, and network infrastructure. Knowledge and experience supporting Microsoft Windows operating systems, Microsoft Office Suite & Microsoft 365, computer hardware components. Familiarity with networking protocols and technologies such as switches, routers, firewalls, and wireless access points. Experience working with ticket management and remote monitoring and management tools. Strong collaboration skills and the ability to work closely with team members on projects, problem-solving, and day-to-day operations. Self-motivated and able to operate independently, while balancing multiple projects, priorities, and meeting client deadlines. Strong written and verbal communication skills, and the ability to interact, instruct, and support end-users with varying levels of technical experience. Training Orientation will be provided by upon hire. On-going professional training (in-house, webinars and applicable off-site 3rd party training / technology conferences) will be provided by Catalyst IT. Catalyst IT does request you to provide self-directed training through reading, research, webinars and any other applicable media. Requirements: Pre-Employment Background Check Active Drivers License with auto insurance coverage or the ability to obtain insurance coverage Areas of knowledge should include computer technical support, Microsoft workstation environments including Windows 7, 8, 10 and Office applications, Microsoft server environments (Active Directory, Terminal Services), Cloud experience - Office 365, Email - Office 365, Google, Email server environments, Networking (including routers, firewalls, VPNs, wireless), Anti-virus, Anti-SPAM and Anti-Spyware, Backup Solutions, Virtual Machine environments (VMWare) Compensation details: 0 Yearly Salary PI283023b0f6a7-7994

Job Description Job Description ETEK is searching for a part-time Enterprise Operations Center (EOC) Technician to join our Infrastructure support team. The EOC provides 24X7X365 monitoring and alerts for infrastructure operations and services. They monitor the current state of the production environment and identify unscheduled interruptions to systems and services when they occur. The EOC oversees root cause analysis of problems and service interruptions across the organization, chairs and facilitates service and system restoration efforts and communications working closely with Network Operations, Data Center Services, Solution Delivery, Information Security & Privacy, and other stakeholders. Responsibilities: Provide onsite coverage for monitoring enterprise systems supporting services 24X7X365, One opening for : 12pm to 12:30am, Saturday and Sunday Facilitate technical meetings, take detailed notes and write after action/postmortem reports. Communicate, coordinate and facilitate ad hoc conference calls among service and system SME to resolve service interruption affecting production services. Review and respond to events reported by customers or monitoring tools. Follow and develop SOPs. Manage and maintain SolarWinds System. Complete assigned tasks and small projects with little or no supervision. Manage and maintain SolarWinds monitoring and alerts. Resolve all but unique technical problems without the intervention of management or a more experienced technical specialist. Escalate problems to management as necessary. Develop and recommend techniques to address problem situations. Meet with customers to identify requirements and appropriate levels of service. Skills Required: A Bachelor's degree in IT + 5 years of IT experience or 13 years of IT experience. Excellent communication skills. Ability to summarize and communicate technical issues succinctly. Strong writing skills and ability to develop and follow processes and SOPs. General network knowledge of Firewalls, switches and servers. Such as Windows Servers, Linux Servers, Active Directory, Cisco Switches, Checkpoint Firewalls, WAN/LAN, Amazon and Azure Cloud Services, etc. SolarWinds tools use experience with the following modules: WPM, APM, SAM, EOC, NPM. Skills Preferred: Bachelor's degree in Information Technology or related field. Experience working with a large organization (>35,000 customers). Experience collaborating with peer and client teams. Experience working remotely and onsite. Experience working irregular shifts. Experience using a Helpdesk system - ServiceNow is a plus Security+ and or Network+ certifications

MV Transportation is seeking an IT Help Desk Support professional to keep our transportation systems running smoothly. In this role, you will provide first-line technical support for desktops, mobile devices, printers, and transportation-specific software used in scheduling, dispatch, and daily operations. You will troubleshoot hardware, software, and network issues, manage user accounts, and document solutions. Working closely with operations teams, you'll help ensure secure, reliable technology that supports safe, on-time service for riders across our communities. Responsibilities Provide first-level technical support for hardware, software, and network issues via phone, email, and ticketing system Install, configure, and troubleshoot desktops, laptops, mobile devices, and printers Support transportation-specific applications and systems used in scheduling, dispatch, and operations Manage user accounts, permissions, and password resets in Active Directory and related systems Monitor and respond to system alerts, escalating complex issues to senior IT staff as needed Document incidents, resolutions, and procedures to maintain an accurate knowledge base Assist with workstation deployments, upgrades, and routine maintenance Follow IT security, data protection, and safety protocols in all support activities Collaborate with operations teams to minimize downtime for critical transportation services Participate in on-call or after-hours support rotations as required Required Skills Windows desktop support Microsoft 365 administration Active Directory user management Basic networking (TCP/IP, DNS, DHCP) Remote support tools (RDP, Teams, similar) Ticketing systems (Service Now, Zendesk, or similar) Hardware troubleshooting (PCs, laptops, printers) Mobile device support (i OS/Android) Endpoint security and antivirus tools Documentation and knowledge base management

MV Transportation seeks an IT Specialist to support reliable transit technology across paratransit, fixed-route, shuttle, and student transportation operations. In this role, you will install, configure, and maintain desktops, mobile devices, fare and scheduling systems, and network equipment at local facilities. You will provide help desk support, troubleshoot hardware, software, and connectivity issues, and ensure data security and backups. The IT Specialist partners with operations and safety teams to keep mission-critical systems available, supports technology rollouts, documents procedures, and contributes to a culture of safety, respect, and continuous improvement. Responsibilities Provide tier 1-2 help desk and onsite support for desktops, laptops, mobile devices, and printers Install, configure, and maintain hardware, operating systems, and business applications Support fare collection, scheduling, dispatch, and onboard technology systems Monitor and troubleshoot network connectivity, Wi-Fi, and basic server issues Maintain user accounts, access rights, and data security best practices Perform backups, patching, and routine system maintenance Document incidents, resolutions, configurations, and procedures Assist with technology deployments, upgrades, and asset inventory Collaborate with operations and safety teams to minimize system downtime Train end users on basic technology tools and security awareness Required Skills Windows operating systems administration Office 365 administration Basic networking (TCP/IP, DNS, DHCP) Hardware installation and troubleshooting Mobile device management (MDM) Ticketing and help desk systems Active Directory user and group management Endpoint security and antivirus tools Backup and recovery tools Documentation and technical writing