44 jobs found

Job Description Job Description Job Title: AV Technician Location: Washington, DC Type: Contract Compensation: $36.80 Work Model: Onsite Hours: 40.0 Security Clearance: Ability to obtain and maintain Public Trust (or higher if required) Overview This is an onsite Audio Visual (AV) and Video Teleconferencing (VTC) support role responsible for maintaining conference room technology, supporting live events, and ensuring seamless collaboration experiences across Microsoft Teams, Webex, and other AV platforms. Responsibilities Proactively inspect, configure, and maintain AV/VTC equipment in meeting rooms, auditoriums, and multipurpose rooms. Manage deployment, setup, and relocation of AV/VTC components to support operational and event requirements. Troubleshoot front-end AV/VTC hardware and software issues and restore services with minimal disruption. Perform routine readiness checks to ensure monitors, microphones, conference phones, and related room systems remain fully operational. Provide user-facing support for collaboration tools, including Webex and Microsoft Teams. Field and resolve user questions on AV/VTC usage, meeting startup, content sharing, and audio/video performance. Support conference and hybrid meeting connectivity and coordinate escalations for unresolved issues. Communicate service updates and usage guidance to end users to improve collaboration outcomes. Support production of live events, including town halls, commission meetings, and other high-visibility sessions. Execute live video/audio support activities and assist with webcast or streaming operations. Coordinate with internal stakeholders and third-party providers for services such as captioning and interpretation support. Perform post-production editing for recorded events and deliver high-quality final media outputs. Conduct training sessions on selection, use, and design of audiovisual materials and presentation equipment. Develop manuals, workbooks, and user-facing reference materials to support AV/VTC operations. Create practical job aids for common room technologies and collaboration workflows. Capture recurring issues and recommend process improvements to strengthen AV/VTC service delivery. Requirements Citizenship/Work Authorization: Must meet contract requirements. Clearance: Ability to obtain and maintain Public Trust (or higher if required). Education: Bachelor's degree in a relevant field (e.g., Information Technology, Computer Science, Engineering). Minimum of 5 years of experience providing front-end AV/VTC support in enterprise or government environments. Hands-on experience managing, deploying, and troubleshooting AV/VTC equipment. Demonstrated skills and knowledge to operate AV/VTC systems, including live broadcasts and post-production editing. AV/VTC system operation and troubleshooting across conference rooms, auditoriums, and multipurpose spaces. Webex and Microsoft Teams support for meetings and collaboration. Live broadcast, streaming/webcast support, and post-production video editing. End-user training delivery and development of manuals, texts, and workbooks. Preventive AV equipment management, issue triage, and service restoration. Experience supporting federal agency executive events, hearings, or public-facing broadcast sessions (preferred). AVIXA CTS certification (CTS-I or CTS-D preferred). Experience coordinating live captioning and sign-language interpretation support (preferred). Familiarity with ITSM/ticketing workflows (e.g., ServiceNow) and SLA-driven support in PWS-aligned environments (preferred). Experience with AV refresh, upgrade, and modernization efforts in secured environments (preferred). AVIXA CTS, CTS-I/CTS-D (preferred). Dante Level 1 or Level 2 when supporting Dante-based audio transport environments (preferred). System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:

Job Description Job Description This is an onsite position. Applicant must be local to the Houston, TX area Enable Resource Group is seeking a mission-minded onsite IT Systems Technician to join our growing team! Since 2000, Enable Ministry Partners, a division of Enable Resource Group, has managed and supported IT solutions for hundreds of churches across the country. By helping our church clients effectively employ technology in ministry efforts, they are better able to steward their resources toward Kingdom work in local communities and around the world. As we provide technology strategy plans, AI consulting, project management, help desk support, onsite assistance, technology audits and other services, our church staffs are freed up to focus on ministry, worship, and growing in love for God and others. At Enable, we're in more than just the IT business; we're in the people and relationship business, with a mission to Change Lives by Serving Those Who Serve. As an onsite Systems Technician, you will be responsible for troubleshooting and providing resolutions related to technology issues for Enable clients. Due to the significance of your direct contact with clients, you are an integral part of our support model. You will possess a service attitude, troubleshooting mindset, technical competence, hunger to learn, professional demeanor, and ability to communicate tactfully. Your role extends beyond resolving client issues; you'll actively engage with clients and regularly build relationships, demonstrating excellent customer service along the way. Key Responsibilities: Serving as the initial point of contact for clients seeking remote technical assistance and ensuring reliable technology resolutions. Building client relationships through the use of active listening and empathetic behavior. Contributing to a collaborative team environment. Discovering and implementing resolutions successfully and efficiently through critical thinking skills. Tailoring explanations of complex technical concepts to meet clients where they are, empowering them by making those concepts easily understandable for all skill levels. Required Skills: 1-2 years in an IT support role troubleshooting Tier I - Tier II tickets or a bachelor's degree in a technical area of study Proficient technical skills in the following areas: Current experience supporting Microsoft 365 applications Proven knowledge with creating and managing users, groups, and objects within Active Directory and/or Entra ID Working knowledge of electronic ticketing systems Working knowledge of current Windows OS Ability to undergo and pass a background check in accordance with state and federal laws Preferred Skills: Basic networking concepts such as DHCP, DNS, TCP/IP and IP routing Microsoft 365 and Google Workspace administration Remote administration concepts and tools Windows-based print servers Process/task automation solutions in business or other environments Experience with managed services tools from vendors such as ConnectWise, Datto/Kaseya, etc. Professional certifications: A+, Network+, Security+, Microsoft certifications, etc. A bachelor's degree in a related area of study At Enable, we put people and relationships first. One way we accomplish this is by providing comprehensive benefits that enhance the Enable experience. Benefits: Fantastic company culture Great work/life balance Competitive salary Competitive health benefits 3 weeks of PTO & major holidays 401k with a match Growth opportunities And much more! By joining our team, you have an outlet to contribute your professional skills and immediately become part of a life-changing impact. We can't wait to meet you!

Insitu has an immediate need for an IT Support Technician to support our team. This roles responsibilities will include: Troubleshoots, services, and repairs a wide variety computer hardware, software, and AV equipment. Provides IT support to customers, responds to service requests, find fixes, workarounds and final solutions by troubleshooting issues while providing exemplary customer service. Maintains support logs and issues tracking, provides instructions to user on a wide variety of applications and equipment. Must be technically capable and a self-starter with strong organizational and customer service skills. Desired Attributes and Experience Customer service mentality Strong organizational and time management skills Excellent verbal and written communication skills Strong interpersonal skills Reliable Advanced understanding of computers, networks and software Experience using MS Office applications: Word, Excel, Outlook, TEAMS High attention to detail Ability and willingness to work in a collaborative team environment Ability and willingness to quickly learn new technology and software Ability to lift 35 lbs. Responsibilities and Duties Initial system configuration of computers, peripheral equipment, and software Develops standard guidelines to be used for self-help and/or responding to customer requests Respond to tickets in accordance with established guidelines Record, track, and document the help desk request problem solving process including actions taken through to the final resolution Respond in timely manner to requests and issues Repair and replace equipment as needed Provide onsite and remote support to end users Elevates and coordinates out of scope technical issues Assesses needs and recommends hardware or software to meet end user needs Enters purchase requisitions as necessary Education and Experience: Associate degree in a related discipline and 3 years of related experience. Proven experience with Insitu systems. In-Office Requirement Statement: This position is eligible for hybrid work. It is our strong preference that this position is on-site a minimum of one week a quarter to allow for maximum collaboration and connection to the team and product. However, depending on the candidate's location, experience, and qualifications, we may have some flexibility in the frequency of on-site days. At Insitu, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. Insitu also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability programs and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire. Please note that the salary information show below is a general guideline only. Salaries are based upon candidate experience, qualifications and work location. Typical Hiring Range: 25.60 - 35.20 Insitu is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Job Description Job Description Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a Failure Analysis Engineer to perform engineering investigations of significant customer field and line escalations related to hardware issues and collaborate with numerous internal engineering disciplines to resolve hardware issues. Once a part of the team, you will be responsible for a wide variety of tasks within the Test and Reliability Engineering Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. The Failure Analysis Engineer will monitor test failure trends in NPI, provide corrective actions to improve production test yields, and assist this Test and Reliability Engineering Department as needed. Responsibilities Interface with customers and internal cross-functional teams to root cause hardware issues to the component level Perform engineering investigations of significant customer field and line escalations related to hardware issues Monitor test failure trends in NPI and provide corrective actions to improve production test yields Design and develop debug tools to improve debug process and efficiency Provide training to technicians and debug team on new and existing debug procedures and product troubleshooting Support internal communications of techniques and processes for WW RMA & Service Centers Drive "best practices" across WW Operational, RMA & Service Sites Program manage CSP/Enterprise account Reliability requirements Facilitate Reliability strategy discussions Other duties as assigned Qualifications Bachelor's or Master's degree in electrical or computer engineering required Minimum of 4 years' experience designing and debugging Industry Standard Computing platforms required Experience in hardware/firmware/software development and test methodologies preferred Knowledge of key server technologies including Intel, AMD, ARM multi-core microprocessors, DDR 4/5 and NAND memory, and PCA design preferred Reasons you should work for us: Comprehensive benefits package including medical, dental, and vision insurance coverage. Basic life insurance and short-term disability coverage provided by employer. Supplemental life insurance and long-term disability coverage options available. 401K with employer contribution. Personal, Vacation, and Holiday paid time off for all full-time employees. Onsite Aurora Health & Wellness Center available for all employees. Employees are continuously encouraged to learn and grow their careers in smart manufacturing.

About you and this role: Robust AI is a fast-growing, early-stage startup founded in 2019 by an unsurpassed team of veterans in robotics, AI, and business. We are a collaborative group with a wide range of backgrounds and perspectives, seeking talented individuals who are just as excited about robotics and AI as we are! Help us redefine the very foundation of robotics and build robots that are smart, collaborative, robust, safe, flexible, and genuinely autonomous. As a Pre-Deployment Manager at Robust AI, you will play a critical role in planning and executing customer deployments of the next generation of warehouse robotic systems. You will serve as the primary coordinator across customer stakeholders and internal teams during implementation, helping ensure launches are successful, risks are surfaced early, and communication stays clear throughout the deployment lifecycle. This is a high-visibility role reporting to the Director of Deployments and working closely with customer operations teams, Sales, Product, Engineering, Hardware, and Fleet Operations. You will possess a unique combination of customer-facing skills, operational rigor, problem-solving ability, and relationship management through effective communication. You are someone who is comfortable working in an early-stage startup environment, can collaborate across functions, and can pivot effectively as field conditions change. The base pay range for this role is between $120,000 and $150,000, dependent on your skills, qualifications and experience. Main responsibilities: Own day-to-day planning and coordination for customer deployments and launch readiness Serve as the primary point of contact for customer deployment execution and communication Build and manage project plans, milestones, action trackers, risk logs, and deployment status updates Run kickoff meetings, weekly deployment meetings, readiness reviews, and go-live check-ins with customer and internal teams Coordinate customer readiness across operations, facilities, IT/networking, training, staffing, and workflow requirements Partner with Robot Technicians, Engineering, Product, Hardware, Sales, and Customer Success leadership to support successful launches Escalate risks and blockers quickly and ensure timely follow-up across cross-functional teams Support onsite launch execution and customer communication during critical deployment periods Prepare status reports by gathering, analyzing, and summarizing relevant information Provide deployment metrics readouts and support post-launch reviews and lessons learned Build trusted customer relationships during deployment and early stabilization, and support expansion coordination over time as needed Able to travel on short notice up to 80% of the time within the United States for customer launches and onsite support What you'll bring to the table: BS in Business Administration, Operations, Engineering, or related field and at least 4 years of related work experience Strong knowledge and understanding of distribution and fulfillment operations Experience managing implementations, customer deployments, or complex operational projects Ability to communicate technical/complex information both verbally and in writing Self-motivated and able to solve problems independently and in customer settings Strong communication skills to collaborate effectively with internal and external teams Knowledge of and interest in diverse technical topics, including software, hardware, and robotics Strong leadership and relationship-building skills Ability to perform multiple tasks concurrently and respond to pressure situations effectively Experience building trust with customer stakeholders while driving execution and accountability What we offer: Base salary, depending on your skills, qualifications and experience Stock options and huge growth potential Strong startup (and fun) culture Medical, Dental, and Vision coverage Flexible vacation and sick leave practices Paid parental leave $120,000 - $150,000 a year Robust AI fosters a culture of belonging and a shared commitment to equality and equity. Having a diverse set of perspectives is key to ensuring AI and robotics serve the needs of all.

Job Description Job Description Tier III NOC Technician Washington, DC - metro accessible, 4 days onsite, 1 day remote Perm position, full benefits package, $120K, perhaps some flex depending on experience and certs MUST HAVE ONE OR MORE HIGH LEVEL CERTIFICAITON: CCNP, CCNP Security, JNCIP, or equivalent RESPONSIBILITIES Serve as the final escalation point for complex Tier 1 and Tier 2 incidents requiring advanced technical expertise Lead troubleshooting and resolution of critical network outages, performance degradation, and complex technical issues Perform root cause analysis on major incidents and develop preventive measures to avoid recurrence Provide technical leadership and guidance to junior NOC technicians during critical incidents Design and implement solutions for network optimization, automation, and performance improvements Conduct in-depth packet analysis and protocol troubleshooting to diagnose complex connectivity issues Configure and troubleshoot advanced network devices including core routers, multilayer switches, firewalls, and load balancers Participate in and lead Major Incident Management calls with stakeholders and executive leadership Develop, maintain, and improve NOC procedures, runbooks, and technical documentation Perform advanced network and system performance analysis using multiple monitoring and diagnostic tools Collaborate with Network Engineering, Security, and Systems Administration teams on complex cross-functional issues Evaluate and recommend improvements to network architecture, monitoring capabilities, and operational processes Mentor and train Tier 1 and Tier 2 technicians on troubleshooting techniques and best practices Participate in change advisory board (CAB) reviews and provide technical assessments of proposed changes Execute complex network changes during maintenance windows with minimal service disruption Monitor and optimize network capacity, bandwidth utilization, and traffic patterns Coordinate with vendors and external service providers to resolve carrier and equipment issues Develop and maintain disaster recovery procedures and participate in failover testing Implement network security measures and respond to security incidents in coordination with security teams Create and present technical reports on network performance, incidents, and trends to management Participate in on-call rotation as the senior technical escalation resource Stay current with emerging technologies and industry best practices to continuously improve operations REQUIREMENTS Bachelor's degree OR equivalent experience 7+ years of experience in network operations, network engineering, or systems administration 5+ years of experience working in a 7x24x365 NOC or similar mission-critical environment Demonstrated experience as a senior escalation point for complex technical issues Supporting large-scale enterprise networks with thousands of users Expert-level knowledge of network protocols, routing, and switching (BGP, OSPF, EIGRP, MPLS, spanning-tree, VLAN) Advanced troubleshooting skills using packet analysis tools (Wireshark, tcpdump) Deep understanding of network security technologies including firewalls, IDS/IPS, VPN, and NAT Extensive experience with enterprise network equipment from multiple vendors (Cisco, Juniper, Palo Alto, Arista, F5) Proficiency with network monitoring and management platforms (SolarWinds, Nagios, Splunk, NetFlow/sFlow analysis) Knowledge of TCP/IP stack, network services (DNS, DHCP, NTP), and application protocols Expertise in load balancing, traffic engineering, and high-availability architectures Strong understanding of data center networking, fabric technologies, and virtualization Routing policy implementation and traffic optimization techniques Advanced troubleshooting skills across multiple technology domains (network, systems, applications, security) Ability to interpret network diagrams, technical specifications, and vendor documentation Strong analytical and critical thinking skills for solving complex problems under pressure Leadership and mentoring skills for guiding junior team members Excellent written and verbal communication skills across stakeholder levels Proven incident management ability, including leading bridge calls and coordinating resources during major incidents Proficiency with scripting and automation tools (Python, Ansible, PowerShell, Bash) Deep understanding of ITIL framework (Incident, Problem, Change Management) Knowledge of cloud networking architectures (AWS, Azure, GCP) and DevOps practices Ability to work effectively under extreme pressure and make rapid technical decisions Flexibility to work rotating shifts including nights, weekends, and holidays Strong documentation skills and commitment to accurate technical records Company Description System One is a leading provider of specialized, highly technical services and solutions to critical infrastructure, technology, life sciences, and government sectors. We partner with large private and public organizations who trust us to execute their complex, mission-critical initiatives through our outsourced services and workforce solutions. Company Description System One is a leading provider of specialized, highly technical services and solutions to critical infrastructure, technology, life sciences, and government sectors. We partner with large private and public organizations who trust us to execute their complex, mission-critical initiatives through our outsourced services and workforce solutions.

Job DescriptionJob DescriptionNow Hiring: Weekday and Weekend Operations Technicians - Murdock, Nebraska. Must live within 45 minutes of Murdock, Nebraska and be able to work on-site to be considered for this position. This is not a remote or hybrid position. Looking for a work schedule with competitive pay? Join our growing team! Available On-site Shifts: 1st Shift: 8:00 AM - 4:00 PM (CST) 2nd Shift: 6:00 PM - 12:00 AM (CST) 3rd Shift: 12:00 AM - 8:00 AM (CST) Schedule: Full-Time Monday - Friday Part-Time Saturday & Sunday Pay: $22 - $27 per hour Based on experience and qualifications We're seeking dependable, motivated individuals who thrive in a fast-paced environment and want to earn great pay while working weekdays or weekends. Location: Murdock, Nebraska Apply today and become part of a team that values reliability, teamwork, and growth! _ Mission Statement Connecting the Planet - Isotropic Networks is a Global Provider of Satellite Internet Communication Services. Position Description The Network Operations Center - Technician is an mid-level position at Isotropic Networks. The position is located at the company's facility in Murdock, NE. The work schedule may include Weekends, Holidays, Night Shift, Overtime, and Travel ( Responsibilities Provide first point of contact for technical assistance to Isotropic Networks' clients and partners in support of Isotropic's satellite services, networks, and related equipment. Remotely monitoring Very Small Aperture Terminal (VSAT) systems and terrestrial networks for failure or errors in performance. Addressing concerns and resolving technical issues via telephone, e-mail message, and chat services. Generating trouble tickets and documenting change requests to record and track interactions and actions. Responding to automated monitoring notifications, providing reports to customers and participating on process improvement initiatives. Answer incoming customer questions or concerns; research any needed issues; and take full ownership for responding back to customers with a resolution to their problem within the time limit specified by company policy. Create performance reports for customer systems and services. Assist in the installation, operation, and maintenance of earth station, VSATs, and associated equipment. Executes customer-initiated 'Service Configuration Requests' based on Isotropic processes and practices. Monitor equipment operation and performance histories to ensure associated equipment is properly functioning and operating as designed. Respond to all customer inquiries through excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner. Use of Isotropic and other vendor software to identify and troubleshoot client's technical issues accurately and in a timely manner. Handling sensitive or confidential customer data in a professional, responsible manner. Aiming to resolve issues on the first interaction by being proactive and demonstrating advanced product knowledge. Completing any special project assignments and assisting in other areas during lower customer contact periods. Other duties as assigned by Isotropic management. Requirements Basic understanding of Internet Protocol addressing. Knowledge of configuring NAT and VLAN. Experience with operating network management tools and understanding network reporting. High level of understanding of troubleshooting methodologies. Ability to work off hours, weekends, or night shifts as required to support a 24 x 7 network operations center (NOC). Exceptional interpersonal, communication, initiative, and leadership abilities. Effective analytical, planning, organizational, and documentation skills. Team player along with the ability to multitask and work in a stand-alone capacity. Ability to analyze information and evaluate results to choose the best solution and to solve problems that are identified. Able to interpret information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events based on logical analysis. The ability to communicate and understand complex information and ideas. Excellent oral/written communication and soft skills are required for providing information to colleagues and clients by telephone, in written form, e-mail, or in person. Critical thinking skills and adaptation in complex situations that drive decision making processes producing successful outcomes. Continuously demonstrate a high sense of urgency, with the ability to perform under pressure. Candidate must enjoy being part of a close-knit team and helping co-workers succeed. Minimum Education/Work Experience Preferred H.S. Diploma Technical Schools (Civilian/Military, SATCOM) Associate of Science/Art, Computer Science, Networks, etc. Experience with MS Office Suite Relevant VSAT Experience (onsite training provided) Call center and/or tech support experience Physical Requirements Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 50lbs at a time Must be able to use both hands Repetitive finger motion/computer use Must be able to have close and distant vision Must be able to crawl in small spaces Powered by JazzHR JhmG6Xons9

Job DescriptionJob DescriptionNow Hiring: Weekday and Weekend Operations Technicians - Murdock, Nebraska. Must live within 45 minutes of Murdock, Nebraska and be able to work on-site to be considered for this position. This is not a remote or hybrid position. Looking for a work schedule with competitive pay? Join our growing team! Available On-site Shifts: 1st Shift: 8:00 AM - 4:00 PM (CST) 2nd Shift: 6:00 PM - 12:00 AM (CST) 3rd Shift: 12:00 AM - 8:00 AM (CST) Schedule: Full-Time Monday - Friday Part-Time Saturday & Sunday Pay: $22 - $27 per hour Based on experience and qualifications We're seeking dependable, motivated individuals who thrive in a fast-paced environment and want to earn great pay while working weekdays or weekends. Location: Murdock, Nebraska Apply today and become part of a team that values reliability, teamwork, and growth! _ Mission Statement Connecting the Planet - Isotropic Networks is a Global Provider of Satellite Internet Communication Services. Position Description The Network Operations Center - Technician is an mid-level position at Isotropic Networks. The position is located at the company's facility in Murdock, NE. The work schedule may include Weekends, Holidays, Night Shift, Overtime, and Travel ( Responsibilities Provide first point of contact for technical assistance to Isotropic Networks' clients and partners in support of Isotropic's satellite services, networks, and related equipment. Remotely monitoring Very Small Aperture Terminal (VSAT) systems and terrestrial networks for failure or errors in performance. Addressing concerns and resolving technical issues via telephone, e-mail message, and chat services. Generating trouble tickets and documenting change requests to record and track interactions and actions. Responding to automated monitoring notifications, providing reports to customers and participating on process improvement initiatives. Answer incoming customer questions or concerns; research any needed issues; and take full ownership for responding back to customers with a resolution to their problem within the time limit specified by company policy. Create performance reports for customer systems and services. Assist in the installation, operation, and maintenance of earth station, VSATs, and associated equipment. Executes customer-initiated 'Service Configuration Requests' based on Isotropic processes and practices. Monitor equipment operation and performance histories to ensure associated equipment is properly functioning and operating as designed. Respond to all customer inquiries through excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner. Use of Isotropic and other vendor software to identify and troubleshoot client's technical issues accurately and in a timely manner. Handling sensitive or confidential customer data in a professional, responsible manner. Aiming to resolve issues on the first interaction by being proactive and demonstrating advanced product knowledge. Completing any special project assignments and assisting in other areas during lower customer contact periods. Other duties as assigned by Isotropic management. Requirements Basic understanding of Internet Protocol addressing. Knowledge of configuring NAT and VLAN. Experience with operating network management tools and understanding network reporting. High level of understanding of troubleshooting methodologies. Ability to work off hours, weekends, or night shifts as required to support a 24 x 7 network operations center (NOC). Exceptional interpersonal, communication, initiative, and leadership abilities. Effective analytical, planning, organizational, and documentation skills. Team player along with the ability to multitask and work in a stand-alone capacity. Ability to analyze information and evaluate results to choose the best solution and to solve problems that are identified. Able to interpret information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events based on logical analysis. The ability to communicate and understand complex information and ideas. Excellent oral/written communication and soft skills are required for providing information to colleagues and clients by telephone, in written form, e-mail, or in person. Critical thinking skills and adaptation in complex situations that drive decision making processes producing successful outcomes. Continuously demonstrate a high sense of urgency, with the ability to perform under pressure. Candidate must enjoy being part of a close-knit team and helping co-workers succeed. Minimum Education/Work Experience Preferred H.S. Diploma Technical Schools (Civilian/Military, SATCOM) Associate of Science/Art, Computer Science, Networks, etc. Experience with MS Office Suite Relevant VSAT Experience (onsite training provided) Call center and/or tech support experience Physical Requirements Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 50lbs at a time Must be able to use both hands Repetitive finger motion/computer use Must be able to have close and distant vision Must be able to crawl in small spaces Powered by JazzHR JhmG6Xons9

Job DescriptionJob Description MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our "Mission First" orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2. Senior Microsoft Windows Field Deployment Technician Salary: $65,000 - $70,000 annually with full benefits As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and updates, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment, and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment, with each item weighing up to 50 pounds, with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus, transporting equipment to various office buildings, and frequently stoop, crouch, and reach to set up/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e., laptops, desktops, and printers), refresh, upgrade, and deployment projects, as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining and troubleshooting a wide variety of systems and networks, including high-availability systems Knowledge of debugging protocols and processes, and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information Systems, Information Technology, or equivalent, and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Description Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for a highly motivated and career-driven individual to join our growing team as Deskside Support Technician in Reston, VA. In this role you will provide End User Support and VIP Support. Qualifications: 4+ years of hands-on IT support experience in deskside support, end-user support, or field services roles Strong Mac support experience, including macOS troubleshooting, user profile support, software installs, printer mapping, peripheral support, OS upgrades, and performance troubleshooting Experience with JAMF for Apple device management, including provisioning, policy deployment, troubleshooting, and endpoint support Ability to work on-site in Reston, VA five days per week Experience supporting Windows 10/11 endpoints in a mixed Mac/Windows environment Proven experience with break/fix support for laptops, desktops, docking stations, monitors, mobile devices, and common office peripherals Experience troubleshooting: Wired and wireless connectivity Microsoft 365 access, authentication, and Outlook/Teams issues Zoom or other conferencing tools Printers and peripheral devices Experience performing hands-on onboarding/offboarding tasks, including device setup, swaps, collections, and user orientation Ability to perform physical remediation such as cabling, port checks, power checks, desk moves, and basic rack/closet inspections Familiarity with ticketing systems and ITSM workflows, including incident logging, prioritization, documentation, escalation, and closure Strong customer-facing communication skills with the ability to support VIP and executive users professionally Ability to work independently on-site as the primary local IT presence when required Preferred Qualifications: Experience supporting executive/VIP users in a white-glove environment Experience with endpoint management platforms such as Intune, Kandji, or similar Experience with Microsoft 365 administration at the user support level, including Entra ID/Azure AD basics, MFA, password resets, and access troubleshooting Exposure to patching, endpoint protection, and security tooling such as Defender or EDR platforms Experience supporting virtual desktops or remote desktop environments Basic understanding of switches, firewalls, WAPs, and office network troubleshooting Prior MSP, managed services, or high-volume support environment experience Experience in regulated or security-conscious environments Requirements Must be within driving distance of Reston, VA and willing to work onsite Please note that pursuant to a government contract, this specific position requires U.S. citizenship status Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO : VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at

Headquartered in Silicon Valley, California, Archer is a leader in the next-gen aerospace sector building an end-to-end advanced air mobility platform that delivers air taxis, unmanned aircraft systems ("UAS"), aviation-related physical artificial intelligence ("AI") solutions, and other technologies to customers worldwide across the commercial aerospace and defense sectors. Our sights are set high and our problems are hard, and we believe that diversity in the workplace is what makes us smarter, drives better insights, and will ultimately lift us all to success. We are dedicated to cultivating an equitable and inclusive environment that embraces our differences, and supports and celebrates all of our team members. As an Executive IT Support Technician, you will be the dedicated technical resource for Archer's leadership team. You will provide rapid-response, "white-glove" IT support, ensuring that our Executives have seamless access to the technology they need to lead the company. This role requires a unique mix of high-level technical troubleshooting, extreme discretion, and a service-first mindset. What You Will Do Executive Concierge Support: Act as the primary point of contact for all Executive technical needs, providing immediate onsite and remote troubleshooting for laptops, mobile devices, and home office setups. A/V & Meeting Support: Ensure all Executive-led meetings and board presentations run flawlessly by managing and proactive testing of A/V systems and conference room technology. Device Management: Execute the deployment, imaging, and maintenance of all Executive hardware, ensuring devices are always up-to-date, secure, and performing optimally. User Lifecycle: Manage the seamless onboarding and off boarding of Executive staff, including identity management, hardware provisioning, and personalized 1-on-1 training. Compliance & Privacy: Strictly follow SOX, ISO, and internal privacy protocols, handling sensitive executive data with the highest level of confidentiality. Infrastructure Assistance: Assist the broader IT team with physical hardware installations (servers, racks, etc.) while prioritizing Executive-facing environments. What You Need Experience: 3+ years of IT support experience, with at least 1 year specifically supporting Executives or high-profile users. Availability: Ability to work 5 days onsite at our HQ; must be flexible to provide support aligned with Executive schedules and occasional travel. Travel: Occasional domestic and international travel required Technical Skills: Proficiency in Mac/PC environments, mobile device management (MDM), and enterprise A/V solutions (e.g., Zoom Rooms, Slack, etc.). Communication: Exceptional interpersonal skills and the ability to remain calm and professional under pressure. Discretion: A proven track record of handling confidential information with integrity. Physical Ability: Ability to move and lift IT equipment (up to 50 lbs) as needed. Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications. At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company's business strategy. For this position we are targeting a base pay between $115,000 - $125,000. Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience. Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer's People Team at . Reasonable accommodations will be determined on a case-by-case basis. Information collected and processed as part of any job applications you choose to submit is subject to Archer's Candidate Privacy Policy. Certain positions may be eligible for visa sponsorship. Archer is proud to be an Equal Opportunity employer committed to diversity and inclusivity in the workplace. All aspects of employment are decided on the basis of merit, qualifications, and business needs. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, national origin, disability status, protected veteran status, gender identity or any other characteristic protected by federal, state or local laws. Archer Aviation does not engage with external recruiting agencies/individual recruiters with whom it does not have a prior written agreement. Archer reserves the right to make use of any unsolicited resumes that it receives and bears no responsibility for payment of any fees asserted from the use of unsolicited resumes. If you are a recruiting agency or individual recruiter wishing to do business with Archer, please reach out to . All employment processes are managed by the Archer People Team.

ENABLE your future through light. Excelitas is a global technology leader with more than 7,500 employees, focused on delivering market-driven solutions to fulfill the illumination, optical, detection and imaging needs of OEMs and end-users across the biomedical, semiconductor, industrial, consumer products, scientific, security, defense and aerospace sectors. ENGAGE with us today and make your contribution to the future! Join the team that leading technology companies turn to for cutting-edge photonic innovation. At Excelitas Technologies you are how we EXCEL. Our facility in Billerica, Massachusetts is located in the metropolitan Boston area and specializes in the design and manufacturing of advanced photonics products based on MEMS and other micro-scale optical devices. Our unique technology enables the highest system performance in the most compact and cost-effective formats in a variety of applications. This site's Optical Coherence Tomography (OCT) products are laser-based imaging tools that have transformed ophthalmic care and made notable impacts on patients in cardiology, dermatology, oncology, gastroenterology, and other medical specialties. We are presently seeking an on-site Desktop Support Technician for our Billerica site. Main responsibilities: Provide advanced onsite and desk-side IT support for end users as needed when escalated from the service desk; Support and maintain Windows PCs, laptops, and mobile devices in an enterprise environment; Perform device provisioning, replacements, troubleshooting, and lifecycle management; Support Microsoft Intune operations including device enrollment, compliance monitoring, configuration profiles, and application deployments; Troubleshoot endpoint related issues and partner with senior IT staff on complex incidents; Assist with endpoint security, patching, and standard configuration activities; Document technical procedures, asset changes, and issue resolutions in accordance with IT standards. Requirements: Demonstrate hands on experience supporting Windows endpoints in a business environment; Show working knowledge of Microsoft Intune or endpoint management platforms; Exhibit experience supporting users onsite with minimal supervision; Possess a solid understanding of Microsoft 365 applications and Azure AD concepts; Communicate effectively with end users and IT team members; Be willing to travel as required; Must be a US Persons; This position does not have relocation assistance; Be able to lift and move IT equipment as part of onsite support duties. The salary range for this position is $25.00 to $45.00 Our hiring criteria meets the requirements of the OLF. All applicants must comply with the CGP (Controlled Goods Program). Equal Opportunity/Affirmative Action Employer Minorities/Females/Disability/Gender Identity/Sexual Orientation Excelitas is seeking leaders and innovators to join our global team! Visit:

Job DescriptionJob Description IT Help Desk Technician Reports To: Implementation Engineer Department: Information Technology FLSA Status: Full-Time, Non-Exempt Work Environment: Multiple Facilities / Office/ Onsite in Gillette, WY Position Summary We are seeking an IT Help Desk Technician to provide first-level technical support for employees experiencing hardware, software, and network-related issues. This role is responsible for troubleshooting technical problems, resolving support requests, maintaining IT assets, and delivering exceptional customer service while ensuring the reliable operation of business technology systems. Key Responsibilities Provide first-level technical support via phone, email, remote support, and in-person assistance. Diagnose and resolve hardware, software, printer, and network connectivity issues. Install, configure, and maintain desktop computers, laptops, peripherals, and business applications. Utilize remote support tools such as TeamViewer, AnyDesk, or Remote Desktop to resolve user issues. Create, prioritize, update, and close support tickets within the organization's ticketing system. Maintain accurate documentation, knowledge base articles, and IT asset inventories. Assist users with Microsoft Office, email, web browsers, mobile devices, and common business applications. Provide end-user training on software, security awareness, and IT best practices. Escalate complex technical issues to senior IT staff when appropriate. Maintain a high level of customer service while meeting established service level expectations. Perform other duties as assigned. QualificationsEducation High school diploma or equivalent required. Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred. Experience Previous Help Desk, Desktop Support, or Technical Support experience preferred. Experience supporting Windows environments and Microsoft Office applications. Experience with ticketing systems such as ServiceNow, Zendesk, Jira, or similar platforms is preferred. Preferred Certifications CompTIA A+ Microsoft Certified Professional (MCP) or equivalent Other relevant IT certifications are a plus. Required Knowledge, Skills & Abilities Strong troubleshooting and analytical problem-solving skills. Working knowledge of Windows, macOS, and basic Linux environments. Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and Wi-Fi connectivity. Experience supporting printers, mobile devices, and desktop peripherals. Excellent verbal and written communication skills. Strong customer service skills with the ability to explain technical concepts to non-technical users. Ability to prioritize multiple support requests in a fast-paced environment. Strong organizational skills and attention to detail. Ability to work independently and collaboratively within an IT team. Physical Requirements This position may require occasional lifting of equipment weighing up to 50 pounds and extended periods of sitting, standing, walking, and computer use. Work Environment Primarily an indoor office or multi-site business environment. Occasional exposure to equipment rooms, confined spaces, or elevated temperatures. Local travel between facilities may be required. Equal Opportunity Employer We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other status protected by applicable law.

Job DescriptionJob Description IT Help Desk Technician Reports To: Implementation Engineer Department: Information Technology FLSA Status: Full-Time, Non-Exempt Work Environment: Multiple Facilities / Office/ Onsite in Gillette, WY Position Summary We are seeking an IT Help Desk Technician to provide first-level technical support for employees experiencing hardware, software, and network-related issues. This role is responsible for troubleshooting technical problems, resolving support requests, maintaining IT assets, and delivering exceptional customer service while ensuring the reliable operation of business technology systems. Key Responsibilities Provide first-level technical support via phone, email, remote support, and in-person assistance. Diagnose and resolve hardware, software, printer, and network connectivity issues. Install, configure, and maintain desktop computers, laptops, peripherals, and business applications. Utilize remote support tools such as TeamViewer, AnyDesk, or Remote Desktop to resolve user issues. Create, prioritize, update, and close support tickets within the organization's ticketing system. Maintain accurate documentation, knowledge base articles, and IT asset inventories. Assist users with Microsoft Office, email, web browsers, mobile devices, and common business applications. Provide end-user training on software, security awareness, and IT best practices. Escalate complex technical issues to senior IT staff when appropriate. Maintain a high level of customer service while meeting established service level expectations. Perform other duties as assigned. QualificationsEducation High school diploma or equivalent required. Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred. Experience Previous Help Desk, Desktop Support, or Technical Support experience preferred. Experience supporting Windows environments and Microsoft Office applications. Experience with ticketing systems such as ServiceNow, Zendesk, Jira, or similar platforms is preferred. Preferred Certifications CompTIA A+ Microsoft Certified Professional (MCP) or equivalent Other relevant IT certifications are a plus. Required Knowledge, Skills & Abilities Strong troubleshooting and analytical problem-solving skills. Working knowledge of Windows, macOS, and basic Linux environments. Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and Wi-Fi connectivity. Experience supporting printers, mobile devices, and desktop peripherals. Excellent verbal and written communication skills. Strong customer service skills with the ability to explain technical concepts to non-technical users. Ability to prioritize multiple support requests in a fast-paced environment. Strong organizational skills and attention to detail. Ability to work independently and collaboratively within an IT team. Physical Requirements This position may require occasional lifting of equipment weighing up to 50 pounds and extended periods of sitting, standing, walking, and computer use. Work Environment Primarily an indoor office or multi-site business environment. Occasional exposure to equipment rooms, confined spaces, or elevated temperatures. Local travel between facilities may be required. Equal Opportunity Employer We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other status protected by applicable law.

Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. This opportunity is located within the greater Lubbock area in Floydada, TX. Key job responsibilities Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. Perform root cause analysis of equipment failures and troubleshooting of facility within internal Service Level Agreements (SLA). Provide training and guidance to Engineering Operations Technicians and are responsible for working with Facility Manager (FM) to set team culture. Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams May assist in the building out of new facilities and assist in projects to increase current facility efficiency Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. Communicate complex technical information to a non-technical audience. Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency Ensure all safety procedures are adhered to by vendor and Amazon staff Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility of operations and maintenance. Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodation: Regularly lift and/or move up to 39 pounds independently Participate in group lifts for 40+ pounds Maintain balance and perform construction tasks while on a ladder Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position Work in an environment requiring provided ear protection Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 3+ years of electrical and mechanical facilities maintenance, or 3+ years of electrical facilities maintenance and 2+ years of mechanical facilities maintenance experience - Experience reading and writing procedures, technical documents, and engineering drawings - 3+ years of Microsoft Office products and applications experience PREFERRED QUALIFICATIONS - Experience in data center engineering or operations - Experience in construction or project management - Experience leading technical teams through daily operations and maintenance evolutions - Can work in an environment that involves walking, stooping, bending, and climbing to access equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Lubbock - 96 300.00 USD annually

Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. Key job responsibilities Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. Perform root cause analysis of equipment failures and troubleshooting of facility within internal Service Level Agreements (SLA). Provide training and guidance to Engineering Operations Technicians and are responsible for working with Facility Manager (FM) to set team culture. Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams May assist in the building out of new facilities and assist in projects to increase current facility efficiency Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. Communicate complex technical information to a non-technical audience. Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency Ensure all safety procedures are adhered to by vendor and Amazon staff Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility of operations and maintenance. Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodation: Regularly lift and/or move up to 39 pounds independently Participate in group lifts for 40+ pounds Maintain balance and perform construction tasks while on a ladder Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position Work in an environment requiring provided ear protection Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 3+ years of electrical and mechanical facilities maintenance, or 3+ years of electrical facilities maintenance and 2+ years of mechanical facilities maintenance experience - Experience reading and writing procedures, technical documents, and engineering drawings - 3+ years of Microsoft Office products and applications experience PREFERRED QUALIFICATIONS - Experience in data center engineering or operations - Experience in construction or project management - Experience leading technical teams through daily operations and maintenance evolutions - Can work in an environment that involves walking, stooping, bending, and climbing to access equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NV, SPARKS - 96 300.00 USD annually

Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Also expected from the CE is the ability to manage small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. The CE directs, trains and supports EOT's in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems. This technical leadership position brings a 24/7 presence to support the engineering operations technicians on site and to be available to respond to site specific needs This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. Key job responsibilities • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center. • Operate independently with limited direct management • Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed, and work OT hours as needed to support site stability. • Perform root cause analysis of equipment failures • Troubleshoot and report of facility and data sever-level events within internal SLA • Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams • Provide training and guidance to Engineering Operations Technicians • Ensure all safety procedures are adhered to by vendor and Amazon staff • Utilize internal CMMS to manage building workflows • Communicate complex technical information to a non-technical audience Physical Requirements: • Walk job sites in uneven terrain • Work at heights and from ladders • Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more • Coordinate body movements when using tools or equipment • Reach and stretch to position equipment and fixtures while maintaining balance • Bend or twist the body into unusual positions while working • Perform physical tasks all day without becoming overly tired • Use hands to manipulate small wires and objects • Push or pull heavy objects into position • Work in a noisy environment • Work at depths, such as under raised floors About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of vendor management experience - 4+ years of relevant work in a data center or other critical environment experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience with Microsoft Office including Outlook, Word, and Excel - Current, active TS/SCI US Government Security Clearance PREFERRED QUALIFICATIONS - 3+ years of construction or project management experience - Electrical or mechanical Journeyman License - operating engineering license such as DC II, DC III, or equivalent - Experience in construction or project management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, Plain City - 96 300.00 USD annually

Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Huntsville, AL. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance with SCI-CI Poly eligibility Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.

Job Description Job Description Role- L2 Data Centre Technician Location - The Woodlands, TX USC/GC ONLY About the Team The Datacenter Operation team supports the company's fast growth by deploying and operating hyperscale datacenters. The team takes full onsite responsibility for each site and manages the end-to-end lifecycle of hardware fleet operations, providing scalable and reliable infrastructure solutions and services for AI workloads. Responsibilities Install, rack, and deploy server and networking hardware in datacenter environments. Perform cable management tasks including reseating, labeling, and replacing network, power, and fiber/copper cabling. Execute server tray swaps and hardware replacements following established operational procedures. Respond to incidents and support onsite troubleshooting while maintaining aggressive SLA requirements. Document maintenance activities, hardware changes, and inventory updates accurately in tracking systems. Conduct visual inspections and basic diagnostics to identify potential hardware or connectivity issues. Work within rotating shifts or hold on-call responsibilities to support 24/7 operations. Maintain positive and collaborative working relationships with customers, vendors, partner teams, and internal stakeholders. Basic Qualifications High school diploma or equivalent required. Basic understanding of computer hardware and IT infrastructure concepts. Familiarity with server hardware components and basic troubleshooting concepts. Basic networking knowledge including copper/fiber cabling and connectivity standards. Strong attention to detail with the ability to follow technical procedures precisely. Ability to lift up to 50 pounds and work in datacenter environments. Strong organizational and time management skills in fast-paced operational settings. Preferred Qualifications Previous experience in IT support, computer repair, or technical operations environments. Familiarity with datacenter equipment, ticketing systems, or asset tracking tools. Technical certifications or relevant coursework in IT, networking, or infrastructure operations. Experience supporting hardware deployments or break/fix activities. Exposure to Linux systems or command-line environments. Experience working in fast-paced, high-availability technical environments. Strong verbal and written communication skills with attention to clarity and detail.

Job Description Job Description National Technology Integrators is searching for a technician that specializes in the installation, programming, commissioning and service of audio, video and acoustic systems for commercial and government facilities. Audio Visual Technician will perform the onsite installation of audio/video systems and must possess the following skills. Technician needs to be skilled and have A/V integration experience (min. 3+ years). Be knowledgeable in all phases of systems integration, capable of working independently, able to effectively interface with client and other trades. (CTS or CTS-I Certification is a plus.) Have extensive knowledge of: signal flow, cabling, signal types, connections and terminations, rigging and drawings Possess good AV troubleshooting skills and have the ability to resolve complex issues with detailed AV and control systems - using site documentation and diagrams. Perform commercial, onsite audio/video equipment installation, including low voltage wiring installation, terminations, organized equipment rack wiring, programming, testing, as well as the ability to determine structural installation of speakers, displays, screens and projectors. Ability to work on man lifts and high locations. Maintain a clean driving record. Willingness to travel around the DC Metropolitan Area and to the Gaithersburg Warehouse (Required) Benefits: Health/Welfare insurance Paid time off Professional development assistance Schedule: 8 - 9 hour shift Monday to Friday Education: High school or equivalent (Required) Experience: Commercial AV Installation: 3+ years (Required) License/Certification: CTS (Preferred) Driver's License (Required)