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Job Description No Sponsorship will be provided for this role. Location: On Site at location listed in posting Weekly Schedule: Monday- Friday, 9am-5pm The Level 1 Help Desk Technician is responsible for providing technical support for First Horizon Bank employees who rely on technology to be the best at serving our customers. Technicians will perform the essential tasks listed below: Provide support for technology issues, including personal computers, printers and multi-functional devices, application support, software installs, password and access support, backup file restorations, email issues, internet access, and wireless device support as well as support for applications that are specific to the financial industry. Provide support identified above through various channels, including Remote Desktop Management systems, Active Directory, Microsoft SCCM, CA ITCM, etc. Provide accurate and complete description of the issue, inquiry or request in call record or incident management tracking application. Follow step-by-step problem solving instructions prescribed in application run books, as well as perform necessary research for undocumented solutions as required. Determine when field support is necessary and dispatch appropriate vendors. Contribute to internal knowledge base, according to normal support triage, research and documentation. Level 1 technicians escalate issues as necessary to Level 2 technicians. Job Requirements (Knowledge, Skills and Abilities): Good foundation of technical Knowledge and experience in troubleshooting a wide variety of PC hardware and software issues, is required. Other areas of knowledge such as networking, database, server/client relationships is a plus. Requires excellent customer service skills, analytical skills, sound judgment, and the ability to work effectively with end users, and IT team members and vendor partners Experience working in an inbound help desk environment to include knowledge of responsibilities, processes, and procedures. Excellent verbal and written communications skills Excellent interpersonal and professional interaction skills Self-motivated and directed, capable of independent decision making and prioritization of tasks Knowledge of ServiceNow a plus Minimum of 1 year in a similar job function required Degree in IT related field or technical certifications a plus Environment: Work in performed in an office environment Travel is rare but may be required as needed (less than 10%) After hours availability required as needed for all helpdesk staff About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -Horizon-National- Corporation/Careers/Our -Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Staffing Pros, a division of VETS Inc., is recruiting for a full-time DevOps Engineer. We are seeking an experienced DevOps Engineer to join our team. As a DevOps Engineer, you will play a crucial role in automating and optimizing our DevOps toolchain, ensuring seamless collaboration between development and operations teams. Your expertise in automating processes and integrating tools will directly impact on the efficiency and quality of our software delivery. This will include optimizing existing CI/CD pipelines to work in AirGap cloud settings and support automation of customer development desktops for the best customer experience possible. Key Responsibilities: DevOps: Design, deploy, and operate Azure infrastructure using IaC (Bicep/Terraform) for repeatable, scalable environments. Build and maintain Azure Pipelines to automate provisioning of VMs, Key Vault, networking, and platform services. Enforce GitOps-based baselines for versioned, traceable, consistent configuration across environments. Create and maintain golden image pipelines using Packer (images-as-code) to support enterprise workloads. Ensure security compliance (CMKs, encryption, approved baselines) and integrate IAM via AD/Entra ID (federation/SSO such as Keycloak). Security & Compliance: Operate and maintain secure enterprise environments in alignment with DoD security standards, utilizing vulnerability management tools such as Nessus Security Center. Ensure all virtual machines and platform resources are properly configured to send telemetry and logs to a centralized Azure Log Analytics workspace. Perform enterprise-scale patching and update management using WSUS or equivalent update management solutions. Participate in change management and review boards, supporting boundary changes and ensuring compliance with enterprise governance processes. Customer Onboarding & Operations: Tailor infrastructure parameter templates to customer workload and hardware requirements. Deploy Azure infrastructure via established CI/CD pipelines into enterprise environments. Document customer configurations and operational details in Confluence. Coordinate with onsite and remote teams to validate configurations and ensure handoff readiness. Provide Tier 1 operational support, including automated baseline desktop and software installs (DSC, Packer). Automation & Container Enablement: Develop and maintain automation solutions using Bicep and/or Terraform to minimize manual intervention and improve deployment reliability. Support container image movement and lifecycle management using tools such as Skopeo, Crane, and Podman, ensuring secure and repeatable container workflows. Architect and develop, automate, deploy and manage AKS based applications to support developers Qualifications: Security+ Certification is required Experience working in a classified Azure Region or delivering software into an AirGapped network Experience deploying Microsoft infrastructure using Terraform or Bicep Bachelors degree in computer science, Engineering, or related Field AND 3+ years leadership experience in relevant area of business OR equivalent experience 8+ years demonstrated performance in related technology Requirements: Must be within driving distance of Beavercreek, OH OR willing to relocate there (relocation packages available) Must be willing to work onsite Must possess an active TS/ SCI clearance or above Please note that pursuant to a government contract, this specific position requires U.S. citizenship status EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.

Job Title: Information Management Division (IMD) Federal IT Support Lead Location: Work shall be conducted at the Hanford Field Office (HFO) and the Hanford Site in Richland, WA. Employment Status: Full-time, salary exempt Security Requirements: Must obtain and maintain Department of Energy (DOE) security clearance; U.S. citizen Compensation Range: $125,000.00 - $170,000.00; based on geographical location, years of relevant professional experience and qualifications and educational background. AttainX is seeking an IMD Federal IT Support Lead to support DOE HFO's Assistant Manager for Mission Support (AMMS). Required Qualifications: BS/BA or advanced degree in computer science, information technology (IT), information systems or a closely related technical field 5 years of experience in IT, including a minimum of 3 years providing technical support at DOE or other government agency environments OR 10 years of experience in IT including a minimum of 3 years providing technical support at DOE or other government agency environments Preferred Qualifications: Experience with Cloud Services to include Microsoft Azure and Amazon Web Services (Resource Manager, VMs, Virtual Networks, Storage Accounts) Windows based infrastructure experience and background Strong PowerShell scripting background Endpoint and Mobile Device Management (MDM) knowledge of managing, securing and provisioning enterprise endpoints and mobile devices AD User management and security aspects General server management (Backup, Patching, Security) Excellent communication and knowledge transfer skills Ability to independently perform multiple tasks with dynamic priorities Key Responsibilities: Provide expert-level technical direction and guidance to IT support staff, assigning daily tasks and complex technical work based on operational priorities and staff capabilities. Serve as the primary escalation point for the most complex technical issues, applying advanced analytical and problem-solving methodologies to resolve incidents that exceed the capabilities of other IT staff. Oversee the end-to-end lifecycle of user-facing technology, including provisioning, configuration, troubleshooting and asset management for desktop computers, mobile devices, teleconferencing equipment and peripherals. Manage inventory of all technical assets, coordinate with external vendors for procurement and support and plan/execute equipment refresh cycles to ensure operational readiness. Manage IT support projects independently, including planning, execution, oversight and closeout services. Act as a primary liaison with government and prime contractor personnel, communicating project status, managing expectations and allocating resources to meet strategic objectives. Demonstrate mastery of advanced IT principles, concepts and practices related to enterprise hardware and software. Apply expert knowledge of analytical and problem-solving methodologies to diagnose and resolve complex incidents. Provide technical leadership and resource allocation, assign tasks based on priority and capabilities and manage operational needs. Utilize comprehensive project management principles and practices to manage IT projects with a high degree of independence. Engage stakeholders and communicate effectively to manage expectations and project status. Develop project plans, deadlines and priorities in consultation with leadership. Independently plan and carry out assignments, provide technical direction, resolve complex technical problems and coordinate the work of others. Use considerable judgment and ingenuity to interpret and adapt guidelines for specific situations, resolve novel technical problems and manage IT projects. Lead IT support staff, manage the full lifecycle of IT assets, and serve as the primary escalation point for complex technical issues. Report to leadership, act as a primary liaison with government and prime contractor personnel and manage IT projects and resources to meet strategic objectives. Directly impact operational readiness and mission accomplishment by ensuring reliable and efficient technology for all personnel. Non-Essential Functions: Perform other duties reasonably related to the position and contract requirements, as assigned.About Us: AttainX Inc. is a Women-Owned Small Business (WOSB) with CMMI Level 3 and ISO-certified management systems. For more than 15 years, AttainX has delivered emerging technologies, software products, project/program management support and high-quality services supporting federal government missions. Benefits: AttainX offers competitive compensation and benefits for eligible U.S. employees, which may include vacation pay, sick pay and paid holidays; medical, dental and vision coverage in addition to health savings account (HSA) and flexible spending account (FSA) options; a matching 401(k) plan; tuition, professional development or training programs and short- and long-term disability benefits. Eligibility and plan terms are governed by applicable plan documents and company policies. Equal Employment Opportunity: AttainX provides equal employment opportunities and prohibits unlawful discrimination, harassment and retaliation based on any status protected by applicable law. Employment decisions are based on legitimate, job-related qualifications and business requirements. AttainX also complies with applicable obligations concerning protected veterans and individuals with disabilities. Accommodations: AttainX provides reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs or practices, unless doing so would create an undue hardship or direct threat under applicable law. Applicants or employees needing assistance may contact our Human Resources Team. Physical Demands: This position primarily involves sedentary work and extended computer use. It requires effective communication, occasional standing and walking, use of standard office equipment and occasionally lifting or moving up to 10 pounds. Reasonable accommodations may be provided to enable qualified individuals to perform the essential functions. Work Environment: Work is performed in office, government and approved remote environments. The position may require work at secure government facilities, periodic travel, schedule flexibility and availability outside normal business hours based on mission and contract needs. Compensation details: 00 Yearly Salary PI80f1500d7b50-6169

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 5 Days - 8 Hours Work Type: Full Time

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for Tier 2 escalation support, Microsoft Intune management for iOS/iPadOS and Windows devices, Windows Autopilot deployments, software packaging, hardware refresh activities, Microsoft 365 application support, and ServiceNow ticket management. The essential purpose of this role is to deliver efficient, trusted end-user experience through responsive technical support, clear documentation, and leveraging AI-assisted tools to streamline repetitive tasks and improve resolution times. The compensation for this position will be commensurate with education or work experience. Responsibilities What You'll Be Doing: Resolves and owns escalated Tier II enduser issues related to hardware, software, access, and connectivity, providing clear communication and maintaining ownership through resolution. Installs, configures, and troubleshoots desktops, laptops, printers, and mobile devices (iOS/Android) using deskside and remote support methods. Diagnoses and resolves advanced Windows 10/11 and macOS issues, including user profiles, system performance, connectivity, and application behavior. Diagnoses and resolves hardware and peripheral issues (monitors, docks, keyboards, mice, headsets, printers/scanners) and coordinates warranty repairs and replacements as needed. Supports employee onboarding and offboarding activities, including device provisioning, accessory issuance, system access validation, and return of equipment. Supports and maintains Microsoft Intune policies, configuration profiles, and compliance settings, troubleshooting device enrollment, policy application, and configuration issues for Windows and iOS/iPadOS devices. Qualifications What We're Looking For: Associate's or Bachelor's degree in information technology, computer science, or a related field preferred; relevant certifications (CompTIA A+, ITIL Foundation, Microsoft 365 Certified) are a plus. 5+ years of experience in IT End User Services / Tier 2 support, including escalations and customer-facing troubleshooting. What You'll Need for Success: Advanced Windows 10/11 troubleshooting skills and working macOS support knowledge (profiles, connectivity, application support). Experience supporting Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint) in an end-user environment. Identity and Access skills including Active Directory (on-prem) and Entra ID (Azure AD), group membership management, MFA troubleshooting, and familiarity with hybrid identity and hybrid-joined devices. If you feel you don't have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration. What You'll Get In Return: Generous salary and bonus program(s) Low-cost Medical, Dental, and Vision insurance Retirement plan with employer matching contributions Attractive vacation programs Inclusive Group Life insurance Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits Rewarding employee referral program Valuable employee training program(s) Badger Infrastructure Solutions is the industry leader in non -destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing services to a diverse customer base, including oil and gas, energy, industrial, construction, transportation and other markets, as well as numerous government agencies within Canada and the United States. We hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger. There has never been a better time to join and grow with Badger.

POSITION SUMMARY The IT Manager oversees the Credit Union's IT operations, infrastructure, support services, and technical staff, reporting to the VP of Technology and Information Security. This role ensures reliable, secure, and efficient technology systems while leading cybersecurity efforts, vendor management, technology projects, and cross-department collaboration to support organizational goals and member service. The position also supports IT budgeting, resource planning, business continuity, disaster recovery, audits, and regulatory compliance. Additionally, the IT Manager develops and leads the IT team, drives service improvements, promotes accountability, and fosters a high-performing culture focused on operational excellence and continuous improvement. SUPERVISORY RESPONSIBILITIES Leads and manages the Information Technology team, overseeing staffing, scheduling, training, performance management, and employee development. Fosters a culture of accountability, collaboration, and continuous improvement while supporting recruitment, succession planning, and personnel decisions. As a member of the management team, contributes to strategic planning and organizational initiatives that support the Credit Union's business objectives. ESSENTIAL JOB FUNCTIONS Manage the daily operation of the Credit Union's technology environment, including networks, servers, endpoints, telecommunications, cloud services, applications, and user support functions, ensuring reliable performance, availability, security, and support of critical systems.Oversee help desk operations, ticket management, escalation processes, and service-level expectations to ensure effective service delivery.Support technology planning, infrastructure modernization, system upgrades, and hardware/software lifecycle management.Maintain strong documentation of systems, configurations, procedures, and operational standards.Participate in cross-functional projects, system implementations, and technology initiatives.Ensure IT operations comply with the Credit Union's Information Security Program, cybersecurity standards, internal controls, and applicable regulatory requirements.Oversee protection of systems, networks, applications, and data from cybersecurity threats, unauthorized access, and operational risks.Support implementation of security controls including access management, endpoint protection, vulnerability management, patching, monitoring, backups, secure configurations, and MFA.Ensure timely response to security incidents, vulnerabilities, and control deficiencies.Partner with risk, compliance, audit, and regulators to support examinations, audits, and remediation activities.Support disaster recovery, business continuity, incident response, testing, and recovery planning efforts.Ensure privileged access and system permissions are properly managed and documented.Lead, coach, and develop IT staff to build technical capability, accountability, and strong service orientation.Assign work, establish priorities, monitor progress, and ensure timely completion of objectives.Conduct performance management, coaching, and development planning.Foster collaboration, cross-training, and continuous improvement.Participate in evaluation, renewal, and management of technology contracts and services.Monitor vendor performance and support vendor risk and due diligence activities.Assist in IT department administration, including budgeting, resource planning, reporting, and performance monitoring.Promote a security-first culture within the IT team and across the organization.Support compliance with NCUA, FFIEC, BSA, OFAC, PCI-DSS, and other applicable regulatory requirements.Participate in audits, regulatory examinations, and risk assessments, and track remediation of findings.Ensure consistent execution of change management, access control, asset management, and incident response processes.Provide regular reporting on IT operations, risks, and projects to senior leadership.Contribute to the IT roadmap and annual planning process.Partner with business units to identify technology solutions that improve efficiency, security, and member experience.Advise leadership on technology risks, opportunities, and improvements.Provide on-call support for IT operations on a 24/7/365 basis as needed.Perform other duties as assigned. QUALIFICATIONS, SKILLS AND EXPERIENCE Knowledge and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Education: Bachelor's degree in information technology, Computer Science, Information Systems, or a related field preferred; or equivalent combination of education, certifications, and relevant experience. Experience and Other Requirements: 5-8 years of experience in IT strategy, operations, and management, with at least 3 years in a supervisory role.Strong leadership, team development, and accountability skills.Solid understanding of IT and cybersecurity principles, risk management, compliance, and service delivery.Experience in a financial institution or other regulated environment preferred.Excellent communication skills with the ability to explain technical concepts to non-technical audiences and influence stakeholders.Strong organizational, planning, analytical, problem-solving, and decision-making abilities, with the capacity to manage multiple priorities in a fast-paced environment.Proven ability to work independently, perform effectively under pressure, and maintain accuracy and accountability.Flexibility to work after hours and participate in a 24/7 on-call rotation as needed. Compensation details: 00 Yearly Salary PI2f1f16ac5-

Peckham Industries Chief Engineer (Precast) Please wait while the page is processing chevron_left Back to Job Postings Chief Engineer (Precast) Apply Now Share via Email Print Position Title: Chief Engineer (Precast) Date Posted: 11/17/2025 Location: Shaftsbury, VT Job Category: General Applicant Salary Interval: Full Time Pay Range: $120,000.00 - $165,000.00 Application Instructions About Us: Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our family by choice ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the companys construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components. Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable. At Dailey Precast, LLC , a subsidiary of Peckham Industries, Inc., w e are looking for someone who is excited to learn about the Precast industry through training, feedback, and a hands-on experience: Working at Dailey Precast Video Dailey Precast, LLC , specializes in the design and manufacturing of quality precast/prestressed concrete products. Our projects include parking structures, building exteriors, bridges, sports stadiums and retaining walls throughout Metro New York/New Jersey, Upstate New York, and New England. Dailey Precast is utilizing the very latest technologies. Dailey Precast Capabilities and Projects Video . Position Description Job Summary: The Chief Engineer is responsible for overseeing all structural engineering efforts for the company, specializing in the design and manufacturing of precast concrete products, primarily for parking structures in the commercial construction sector. This leadership role will manage both in-house design engineers and third-party subcontracted engineering firms to ensure the successful completion of all engineering design activities, including the creation of new structural designs, repair details, and ongoing technical support for sales and production teams. The Chief Engineer will ensure compliance with industry standards and regulatory requirements, delivering high-quality, cost-effective, and innovative engineering solutions that align with company goals. Essential Functions: Respect and engage. Lead, mentor, and manage the internal engineering team, overseeing performance, skills development, and career growth. Coordinate subcontracted third-party engineering firms to ensure design accuracy and timely delivery. Collaborate with senior leadership to align engineering strategy with business objectives. Mastery. Direct, approve, and provide technical oversight for the design of new precast concrete structures (focusing on parking garages), as well as review and refine repair and retrofitting solutions to ensure structural integrity and longevity, including final approval of structural calculations, drawings, and specifications. Determined. Oversee engineering deliverables to meet project timelines, budget, and performance specifications while collaborating with project managers, sales teams, clients, contractors, and stakeholders to support client needs, address design concepts, proposals, and resolve project-specific engineering challenges. Communicate. Collaborate with the sales team to provide engineering insights during project proposals and pre-sales activities, supporting technical sales presentations and ensuring designs align with customer specifications and expectations. Committed to serve. Offer technical support and design problem-solving to the manufacturing team, working with plant operations to optimize production methods and ensure designs are manufacturable, cost-efficient, and safe. Results matter. Ensure structural designs comply with all relevant codes and industry standards, develop quality assurance processes for consistent outputs, and integrate advancements in engineering, materials, and best practices into company standards. Humility. Collaborate with the Performance Manager, Plant Manager, and Production teams to streamline operations and ensure design alignment with production capabilities, while participating in strategic discussions with leadership to support company growth and success. Position Requirements Requirements, Education and Experience: 1. Bachelors Degree in Civil or Structural Engineering (Masters preferred). 2. Professional Engineer (PE) license required; Must be able to obtain PE license in all New England states, New York, and New Jersey within 1 year of hire. 3. At least 10 years of structural engineering experience, including experience in a leadership role within the precast concrete industry or commercial construction sector. 4. Expertise in designing precast concrete structures, particularly parking structures. 5. Proven experience in managing teams and coordinating with third-party engineering subcontractors. 6. In-depth knowledge of precast concrete design principles and construction practices. 7. Understanding of cost implications of engineering design decisions and demonstrate ability to systemically reduce operational costs through efficient design 8. Proficiency in drafting, modeling, and engineering software such as AutoCAD, Revit, SolidWorks, SAP2000, ETabs, Eriksson software, and Salmons Technologies. 9. Strong project management skills with the capacity to oversee multiple projects at once. 10. Excellent communication and interpersonal skills for cross-departmental and client collaboration. 11. Strong problem-solving abilities with a focus on innovative, cost-effective design solutions. 12. Legally authorized to work in the U.S. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Travel: Position may require up to 10% travel by personal vehicle to offices throughout the state of New York, and New England based on the needs of the business. Work Environment/Physical Demands: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers. This is mostly sedentary, outside of travel, in an office space. The abilities to sit at a desk, frequent walking, bending, or standing, as necessary, are required. Values: At Peckham, you will experience our values wherever you work: corporate offices, plants, quarries, or paving operations. We share a common set of values - safety, integrity, dedication, and efficiency which are embedded in how we show up every day. Ours is a culture where we protect family and friends, our word is our bond, we are committed to serve and results matter. Our values are the foundation of our growth, and we believe will pave the way for future success. DPC Equal Opportunity Employer Peckham Industries, Inc. (PII) is an Equal Employment Opportunity (EEO) and Affirmative Action employer. It is our policy to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, pregnancy or pregnancy-related condition, or any other characteristic protected by federal, state or local law. Under the Americans with Disabilities Act or similar law, if you have a disability and you wish to discuss potential accommodations related to applying for employment at Peckham, please contact . Please wait Compensation details: 00 Yearly Salary PI9d7a8aca85e6-9311

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. AT&T has an opening to fill a Network Support Technician (NST) position to support an Immigration and Customs Enforcement (ICE) Office of Chief Information Officer (OCIO) program. Specifically, the position will support Information Technology Field Operations (ITFO) in Brunswick, GA . This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. The NST provides onsite and remote Tier 2 support that requires prompt action and quick resolution of user IT issues to minimize downtime. These IT issues include hardware, software, applications, network diagnostics, cloud and other IT services, as requested. The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment. This position relies on instructions and pre-established guidelines to perform the functions of the job while working independently and/or under immediate supervision. A certain degree of creativity and latitude is required. This role will include, but will not be limited to the following responsibilities: Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units. Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Provide support of mobile and wireless devices to include smartphones, tablets, and hotspots. Assist in testing, applying, and maintaining server configurations and related security patches. Assist in maintaining and checking the health of systems and backups to include restore testing. Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets. Update tickets following documentation templates and/or guidelines to ensure quality requirements are met. Provide daily, weekly, and monthly activity reports describing activities accomplished in a timely manner. Provide inventory support and input to the provided inventory system for the customer. Responsible for installing and maintaining video teleconferencing infrastructure to include assisting with user requests Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events. Conduct or provide new equipment deployments and/or requested deployment support. Provide cabling support and run cables within data centers, LAN rooms and remote wiring closets. Analyzes functional business requirements and design specifications for functional activities. Effectively contribute to technical discussions and develop and present required briefing materials to ensure the customer's needs are met. Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and participates in analysis, design, and new construction of next generation IT systems. Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products. Must possess experience of system engineering in one or more areas including telecommunications concepts, computer languages, operating systems, database/DBMS, and middleware. Required Clearance: Public Trust ( trust) Required Qualifications: Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process Associate Degree or equivalent experience 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues General knowledge network products and systems Experience in a rapid paced, time sensitive, high-quality environment Must have excellent team skills and collaboration skills Attention to detail and follow-through Ability to work with minimal supervision Must pass Motor Vehicle Records check as this position is classified as a "Regular Driver" and overnight travel may be required (Actual travel percentage varies based upon location but is typically less than 20%). Must maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). Must be comfortable working in a Law Enforcement environment which may consist of locations similar to detention facilities, prisons, or jails. If the position requires you to enter certain facilities, you may be required to wear personal protective equipment and adhere to social distancing requirements. Desired Qualifications: Prior experience providing technical enterprise support within a large, complex organization, dealing with a wide range of users, systems, and networks. Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. Ability to apply comprehensive knowledge across key tasks and high impact assignments Experience evaluating system performance results and recommending improvements or optimizations Experience performing IT hardware repairs and installing replacement parts Experience planning and leading technology assignments and projects Prior hands-on experience with the setup, configuration and administration of servers and backups Experience functioning as a technical expert across multiple project assignments ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications Physical and/or Mental Qualifications, if applicable : Outstanding communication skills in both formal and informal formats with customers, stakeholders, and technical specialists. This work requires that an individual position themselves to access computer and related equipment connections and be able to transport objects or equipment weighing up to 50 lbs multiple times per shift. Reasonable accommodation will be made for qualified individuals with a disability, where such accommodation will not impose an undue hardship during the application process and on the job Ready to join our team? Apply today! Our Network Support Technician (Government) earns $61,600 - $68,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone Weekly Hours: 40 Time Type: Regular Location: Brunswick, Georgia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Description: Purpose of Position: The Revenue Cycle Manager is responsible for the oversight and management of all functions within the revenue cycle for Valley Family Health Care (VFHC), a Federally Qualified Health Center (FQHC) operating in Western Idaho and Eastern Oregon. This role encompasses patient access, billing, payment posting, collections, electronic health records (EHR) as it relates to revenue cycle, and customer service. The Revenue Cycle Manager ensures the optimization of revenue generation, maintenance of a healthy financial cycle, and adherence to all relevant regulations and payer requirements in Oregon and Idaho. This leader will develop and implement strategies to improve efficiency, accuracy, and compliance across the revenue cycle, working collaboratively with other departments to achieve VFHC's financial goals and mission. Prefer reporting to the office each day but a hybrid remote option is available (reporting to office 2-3 days per week). RESPONSIBILITIES: Departmental Oversight and Management: Provide leadership and oversight to all revenue cycle departments, including registration, scheduling, Sliding Fee Program, coding, credentialing, billing, payment posting, collections, credentialing, and EHR functions as they relate to revenue cycle. Collaborate and act as primary liaison between third-party billing and coding teams and VFHC clinic teams. Team Leadership and Development: Recruit, hire, train, mentor, and evaluate revenue cycle customer service staff. Build and lead high-performing teams, providing clear expectations, ongoing feedback, and opportunities for professional development. Onboarding & Ongoing Training Oversight: Work with Front Office Coordinator, Practice Managers and Patient Service Representative Leads to onboard and train employees on patient registration, scheduling appointment management, sliding fee discount, patient collections, customer service, insurance verification, benefits eligibility, and optimizing workflow efficiencies to enhance staff satisfaction and patient experience. Revenue Cycle Optimization: Continuously evaluate and optimize all revenue cycle processes to improve efficiency, accuracy, and cash flow. Identify and implement best practices and innovative solutions. Assist with evaluation of new payment models and contracts. Billing, Coding and Accounts Receivable Management: Together with third party billing and coding team, ensure that all billing and coding practices comply with regulations and guidelines. Work with payers and third party billing team to identify root causes of denials and implement correction actions. Oversee the overall management of accounts receivable. Develop metrics to evaluate third party billing and coding contractor and hold them accountable to high standards of accuracy, customer service, and reliability. Patient Access and Financial Services: Together with the service line directors, ensure efficient and patient-centered patient access processes, including registration, insurance verification, and financial counseling. Oversee the Sliding Fee Discount and payment plan programs. Payer Relations and Contracting: Develop and maintain strong relationships with payers, including Medicare, Medicaid (in Oregon and Idaho), and commercial insurance companies. Participate in payer negotiations and ensure contract compliance. Technology and Systems Optimization: Provide guidance on the effective utilization of the OCHIN Epic EHR and other relevant technologies. Collaborate with the VFHC Data and Applications teams and OCHIN teams to optimize system functionality and reporting capabilities. Performance Monitoring and Reporting: Establish and monitor key performance indicators (KPIs) across all revenue cycle functions. Analyze data, identify trends, and provide regular reports to senior leadership on revenue cycle performance. Cross-Departmental Collaboration: Foster strong working relationships and effective communication with other departments within VFHC, including clinical operations, finance, applications and data, to ensure seamless workflows and alignment of goals. Provide training materials and feedback to clinical teams. Compliance and Risk Management: Ensure compliance with all relevant federal and state regulations, HIPAA privacy and security standards, and organizational policies related to the revenue cycle. Identify and mitigate potential risks. Participate in internal and external audits related to the revenue cycle and implement recommendations for improvement. Fee Schedule Maintenance: Review and recommend changes to the CFO and board annually and provide recommendations for approval of fee increases, including costs of supplies. Other duties as assigned. Requirements: QUALIFICATIONS: Bachelor's degree in healthcare administration, business administration, finance, or a related field required. Minimum of 5 years of progressive leadership experience in healthcare revenue cycle management, including experience in registration, scheduling, billing, coding, payment posting, accounts receivable management. Experience in an FQHC setting is highly preferred. Demonstrated ability to develop and implement revenue cycle initiatives and achieve measurable results. Demonstrated ability to develop training and accountability systems for patient access (front desk) teams. Exceptional communication, interpersonal, and presentation skills, with the ability to effectively communicate with all levels of staff, leadership, external partners, and payers. Advanced competency in utilizing and optimizing electronic health record (EHR) systems and other relevant healthcare technology. Prior experience with OCHIN Epic is preferred. Comprehensive and in-depth knowledge of CPT and ICD-10 coding principles, healthcare billing regulations (federal, state, and payer-specific in Oregon and Idaho), HIPAA compliance, and payer requirements. Strong ethics and a high level of personal and professional integrity. Physical Requirements: Must be able to lift 25 lbs. Continuous sitting, standing, walking. Correctable vision and hearing. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. PI

ManTech International seeks a Lead Enterprise Service Desk Technician to oversee Tier 1/2 support for mission-critical users in a fast-paced federal environment. This role manages daily service desk operations, mentors technicians, and ensures timely resolution of incidents and requests using ITIL-based processes and modern ticketing tools. The lead collaborates with cybersecurity, infrastructure, and application teams to improve reliability, maintain SLAs, and enhance the user experience. Ideal candidates bring strong troubleshooting skills, experience in secure enterprise environments, and a passion for supporting national security missions while continuously improving processes and tools.

ManTech International seeks a Lead Enterprise Service Desk Technician to oversee Tier 1/2 support for mission-critical users in a fast-paced federal environment. This role manages daily service desk operations, mentors technicians, and ensures timely resolution of incidents and requests using ITIL-based processes and modern ticketing tools. The lead collaborates with cybersecurity, infrastructure, and application teams to improve reliability, maintain SLAs, and enhance the user experience. Ideal candidates bring strong troubleshooting skills, experience in secure enterprise environments, and a passion for supporting national security missions while continuously improving processes and tools.