Job Description Job Description Responsibilities: Prepares simple to intermediate level piping / mechanical fabrication drawings and/or civil site and grading plans, pipeline alignment and profile drawings for construction of gas distribution pipeline projects (e.g., gate stations, meter and regulator stations as well as related pipeline appurtenance). Coordinate assigned projects, prepare project drawing reviews and ongoing status reports. Assist Internal and External customers by providing them with drawings and other needed pipe information and data. Provide facility data research required for modifying existing facilities. Provide gas facility and mapping information for engineering, construction and other company personnel. Provide gas facility information to external customers i.e. engineering firms, Blue Stakes, Government agencies, etc. Works under direction from the supervisor and other designers to carry out design/drafting assignments with latitude in the use of initiative and independent judgment. Perform other duties as assigned. Requirements: Regular attendance; on-the-job working an approved schedule. Proficient with entry level design and drafting and be able to meet reasonable design / drafting project completion deadlines. A valid driver's license and acceptable driving record. Adherence to all company policies, including the Business Ethics and Compliance Policy including all applicable industry rules and regulations such as FERC and DOT compliance. Knowledge of: Computer Aided Drafting (CAD) programs Read and understand facility drawings and alignment sheets. Standard Practices and terminology. Property rights-of-way and surveying principles; basic mathematics algebra, geometry & trigonometry. Ability to: Read and understand Distribution Pipeline facility drawings and alignment sheets. Entry level knowledge of Piping & Instrumentation Diagrams and their use within construction drawing packages. Read and decipher preliminary and post construction as-built notes (field notes) and surveys field note and interpret survey book information Understand and complete written and oral instructions. See objects at close range; determine the distance and relationship between objects; match and discriminate between colors and intensity; hear and respond to telephone and equipment. Be mobile and possess hand dexterity. Work independently with minimal supervision. Maintain effective oral and written communications. Attention to details related to design drawings and related information. Assist with contributing to a positive work environment; be courteous to co-workers and customers, follow directions from supervision and lead CAD Designers; and refrain from abusive or profane language and behavior in the workplace. Preferred: AutoCAD, AutoCAD Plant 3D and/or AutoCAD Civil 3D, Vehicle Tracking, Autodesk Vault, Microsoft Office products including Outlook, Word and Excel, Adobe Acrobat Pro, CADWorx P&ID (beneficial) Education: Two-year associate degree or certificate in Computer Aided Design and Drafting from an accredited institution or equivalent professional experience as well as 0 - 2+ years Professional Experience. Work Conditions: May involve overtime, weekend, and/or holiday work to ensure project completion. Will require prolonged use of computer aided design and drafting (keyboard). Travel on field trips to company facilities with some overnight stays. Work outdoors for extended periods with some inclement weather (hot / cold, dry /wet weather conditions). Requires ability to walk up steep and/or ungraded surfaces. Company Description Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India. Company Description Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.
09/18/2026
Full time
Job Description Job Description Responsibilities: Prepares simple to intermediate level piping / mechanical fabrication drawings and/or civil site and grading plans, pipeline alignment and profile drawings for construction of gas distribution pipeline projects (e.g., gate stations, meter and regulator stations as well as related pipeline appurtenance). Coordinate assigned projects, prepare project drawing reviews and ongoing status reports. Assist Internal and External customers by providing them with drawings and other needed pipe information and data. Provide facility data research required for modifying existing facilities. Provide gas facility and mapping information for engineering, construction and other company personnel. Provide gas facility information to external customers i.e. engineering firms, Blue Stakes, Government agencies, etc. Works under direction from the supervisor and other designers to carry out design/drafting assignments with latitude in the use of initiative and independent judgment. Perform other duties as assigned. Requirements: Regular attendance; on-the-job working an approved schedule. Proficient with entry level design and drafting and be able to meet reasonable design / drafting project completion deadlines. A valid driver's license and acceptable driving record. Adherence to all company policies, including the Business Ethics and Compliance Policy including all applicable industry rules and regulations such as FERC and DOT compliance. Knowledge of: Computer Aided Drafting (CAD) programs Read and understand facility drawings and alignment sheets. Standard Practices and terminology. Property rights-of-way and surveying principles; basic mathematics algebra, geometry & trigonometry. Ability to: Read and understand Distribution Pipeline facility drawings and alignment sheets. Entry level knowledge of Piping & Instrumentation Diagrams and their use within construction drawing packages. Read and decipher preliminary and post construction as-built notes (field notes) and surveys field note and interpret survey book information Understand and complete written and oral instructions. See objects at close range; determine the distance and relationship between objects; match and discriminate between colors and intensity; hear and respond to telephone and equipment. Be mobile and possess hand dexterity. Work independently with minimal supervision. Maintain effective oral and written communications. Attention to details related to design drawings and related information. Assist with contributing to a positive work environment; be courteous to co-workers and customers, follow directions from supervision and lead CAD Designers; and refrain from abusive or profane language and behavior in the workplace. Preferred: AutoCAD, AutoCAD Plant 3D and/or AutoCAD Civil 3D, Vehicle Tracking, Autodesk Vault, Microsoft Office products including Outlook, Word and Excel, Adobe Acrobat Pro, CADWorx P&ID (beneficial) Education: Two-year associate degree or certificate in Computer Aided Design and Drafting from an accredited institution or equivalent professional experience as well as 0 - 2+ years Professional Experience. Work Conditions: May involve overtime, weekend, and/or holiday work to ensure project completion. Will require prolonged use of computer aided design and drafting (keyboard). Travel on field trips to company facilities with some overnight stays. Work outdoors for extended periods with some inclement weather (hot / cold, dry /wet weather conditions). Requires ability to walk up steep and/or ungraded surfaces. Company Description Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India. Company Description Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
09/18/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Responsibilities: Prepares simple to intermediate level piping / mechanical fabrication drawings and/or civil site and grading plans, pipeline alignment and profile drawings for construction of gas distribution pipeline projects (e.g., gate stations, meter and regulator stations as well as related pipeline appurtenance). Coordinate assigned projects, prepare project drawing reviews and ongoing status reports. Assist Internal and External customers by providing them with drawings and other needed pipe information and data. Provide facility data research required for modifying existing facilities. Provide gas facility and mapping information for engineering, construction and other company personnel. Provide gas facility information to external customers i.e. engineering firms, Blue Stakes, Government agencies, etc. Works under direction from the supervisor and other designers to carry out design/drafting assignments with latitude in the use of initiative and independent judgment. Perform other duties as assigned. Requirements: Regular attendance; on-the-job working an approved schedule. Proficient with entry level design and drafting and be able to meet reasonable design / drafting project completion deadlines. A valid driver's license and acceptable driving record. Adherence to all company policies, including the Business Ethics and Compliance Policy including all applicable industry rules and regulations such as FERC and DOT compliance. Knowledge of: Computer Aided Drafting (CAD) programs Read and understand facility drawings and alignment sheets. Standard Practices and terminology. Property rights-of-way and surveying principles; basic mathematics algebra, geometry & trigonometry. Ability to: Read and understand Distribution Pipeline facility drawings and alignment sheets. Entry level knowledge of Piping & Instrumentation Diagrams and their use within construction drawing packages. Read and decipher preliminary and post construction as-built notes (field notes) and surveys field note and interpret survey book information Understand and complete written and oral instructions. See objects at close range; determine the distance and relationship between objects; match and discriminate between colors and intensity; hear and respond to telephone and equipment. Be mobile and possess hand dexterity. Work independently with minimal supervision. Maintain effective oral and written communications. Attention to details related to design drawings and related information. Assist with contributing to a positive work environment; be courteous to co-workers and customers, follow directions from supervision and lead CAD Designers; and refrain from abusive or profane language and behavior in the workplace. Preferred: AutoCAD, AutoCAD Plant 3D and/or AutoCAD Civil 3D, Vehicle Tracking, Autodesk Vault, Microsoft Office products including Outlook, Word and Excel, Adobe Acrobat Pro, CADWorx P&ID (beneficial) Education: Two-year associate degree or certificate in Computer Aided Design and Drafting from an accredited institution or equivalent professional experience as well as 0 - 2+ years Professional Experience. Work Conditions: May involve overtime, weekend, and/or holiday work to ensure project completion. Will require prolonged use of computer aided design and drafting (keyboard). Travel on field trips to company facilities with some overnight stays. Work outdoors for extended periods with some inclement weather (hot / cold, dry /wet weather conditions). Requires ability to walk up steep and/or ungraded surfaces. Company Description Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India. Company Description Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.
09/18/2026
Full time
Job Description Job Description Responsibilities: Prepares simple to intermediate level piping / mechanical fabrication drawings and/or civil site and grading plans, pipeline alignment and profile drawings for construction of gas distribution pipeline projects (e.g., gate stations, meter and regulator stations as well as related pipeline appurtenance). Coordinate assigned projects, prepare project drawing reviews and ongoing status reports. Assist Internal and External customers by providing them with drawings and other needed pipe information and data. Provide facility data research required for modifying existing facilities. Provide gas facility and mapping information for engineering, construction and other company personnel. Provide gas facility information to external customers i.e. engineering firms, Blue Stakes, Government agencies, etc. Works under direction from the supervisor and other designers to carry out design/drafting assignments with latitude in the use of initiative and independent judgment. Perform other duties as assigned. Requirements: Regular attendance; on-the-job working an approved schedule. Proficient with entry level design and drafting and be able to meet reasonable design / drafting project completion deadlines. A valid driver's license and acceptable driving record. Adherence to all company policies, including the Business Ethics and Compliance Policy including all applicable industry rules and regulations such as FERC and DOT compliance. Knowledge of: Computer Aided Drafting (CAD) programs Read and understand facility drawings and alignment sheets. Standard Practices and terminology. Property rights-of-way and surveying principles; basic mathematics algebra, geometry & trigonometry. Ability to: Read and understand Distribution Pipeline facility drawings and alignment sheets. Entry level knowledge of Piping & Instrumentation Diagrams and their use within construction drawing packages. Read and decipher preliminary and post construction as-built notes (field notes) and surveys field note and interpret survey book information Understand and complete written and oral instructions. See objects at close range; determine the distance and relationship between objects; match and discriminate between colors and intensity; hear and respond to telephone and equipment. Be mobile and possess hand dexterity. Work independently with minimal supervision. Maintain effective oral and written communications. Attention to details related to design drawings and related information. Assist with contributing to a positive work environment; be courteous to co-workers and customers, follow directions from supervision and lead CAD Designers; and refrain from abusive or profane language and behavior in the workplace. Preferred: AutoCAD, AutoCAD Plant 3D and/or AutoCAD Civil 3D, Vehicle Tracking, Autodesk Vault, Microsoft Office products including Outlook, Word and Excel, Adobe Acrobat Pro, CADWorx P&ID (beneficial) Education: Two-year associate degree or certificate in Computer Aided Design and Drafting from an accredited institution or equivalent professional experience as well as 0 - 2+ years Professional Experience. Work Conditions: May involve overtime, weekend, and/or holiday work to ensure project completion. Will require prolonged use of computer aided design and drafting (keyboard). Travel on field trips to company facilities with some overnight stays. Work outdoors for extended periods with some inclement weather (hot / cold, dry /wet weather conditions). Requires ability to walk up steep and/or ungraded surfaces. Company Description Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India. Company Description Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.
Job Summary This job is a combination of Service, Installation and Production of our technologically advanced machine vision lumber grading systems. Job Responsibilities Include (not limited to): Mechanical, electrical and network installation of systems Customer support both onsite and remotely (24-hour support service) Setup and install software on computers Travel domestically and internationally on the order of 25-50%. Troubleshoot and repair mechanical components, electrical components, computer hardware and computer software as needed. Perform scheduled maintenance visits, both remotely and onsite (must be able to lift 25-50 pounds). Assist in scanner installation as needed. Work with our customers to maintain systems and realize maximum benefit from our systems. When not at mills or traveling you will be part of clients 24/7 phone support program and be on-call on a rotating schedule via telephone and high-speed internet during weeknights and weekends. Assist in the manufacturing department as needed. Build and setup computers in preparation of system testing and shipment. Calibrate and test new systems as needed. Perform other duties as required. Basic Requirements: Excellent people skills with a can-do attitude Ability to travel up to 50% MS Windows and basic networking skills Mechanical aptitude Ability to multitask Preferred Additional Skills: Experience in sawmill or planer mill environment Experience in basic electrical wiring or reading prints Ability to install computer programs and navigate windows environment Network setup Maintenance experience
09/18/2026
Job Summary This job is a combination of Service, Installation and Production of our technologically advanced machine vision lumber grading systems. Job Responsibilities Include (not limited to): Mechanical, electrical and network installation of systems Customer support both onsite and remotely (24-hour support service) Setup and install software on computers Travel domestically and internationally on the order of 25-50%. Troubleshoot and repair mechanical components, electrical components, computer hardware and computer software as needed. Perform scheduled maintenance visits, both remotely and onsite (must be able to lift 25-50 pounds). Assist in scanner installation as needed. Work with our customers to maintain systems and realize maximum benefit from our systems. When not at mills or traveling you will be part of clients 24/7 phone support program and be on-call on a rotating schedule via telephone and high-speed internet during weeknights and weekends. Assist in the manufacturing department as needed. Build and setup computers in preparation of system testing and shipment. Calibrate and test new systems as needed. Perform other duties as required. Basic Requirements: Excellent people skills with a can-do attitude Ability to travel up to 50% MS Windows and basic networking skills Mechanical aptitude Ability to multitask Preferred Additional Skills: Experience in sawmill or planer mill environment Experience in basic electrical wiring or reading prints Ability to install computer programs and navigate windows environment Network setup Maintenance experience
Company: US0429 Sysco Acadiana (Division of USA II) Sales Territory: None Zip Code: 70518 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors Pay: $27 per hour, based on experience 1st Shift available Annual Boot Allowance Outstanding benefits: (link removed) Excellent full-time career with a stable and growing company Move your career FORWARD with Sysco Foods! JOB SUMMARY This is an Operations position responsible for overseeing the safe operation, daily monitoring, and maintenance activities associated with general maintenance and repair of the facility, automatic retrieval systems, dock equipment, minor repair of electrical devices, plumbing, fleet shop, refrigeration system operator and security. RESPONSIBILITIES Demonstrate an understanding and adherence to all work safety policies, procedures, and governing requirements Knowledge of controls and electric (high and low voltage) Knowledge of OSHA general industry electrical safety standards; Title 29 Knowledge of NFPA 70 National electrical code and NFPA 70E electrical safety requirements Proficient in electrical meter testing Knowledge of OSHA electrical Arc Flash requirements Understanding and working knowledge of PLC's and PLC trouble shooting Conduit bending Motors and Motor control center knowledge Motor start knowledge Contactor and relay knowledge and repair Complete welding projects as needed Completes all special projects associated with building or grounds, as requested. Includes but not limited to moving furniture or fixtures, changing lights, completing basic maintenance and repair needs to ensure timely completion of all maintenance needs, Perform general building maintenance which includes but not limited to carpentry, painting, plumbing, changing of light bulbs, repair of electrical devices. Maintain facility assets through scheduled preventative maintenance and repair activities which includes but not limited to roof inspections and repairs, concrete and asphalt paving inspections and repairs, concrete industrial wear-slab inspections and repairs including joint cleaning, routing, and filling, product racking inspections and repairs, automatic Storage and Retrieval System (ASRS) inspections and repairs, dock equipment (IE: Mechanical, electrical, hydraulic pit or vertical dock levelers; manual or electric dock doors; manual, electric, or hydraulic truck restraints; dock seals or shelters), inspections and repairs. Responsible for logging time and materials into the computerized maintenance management system (CMMS) on a daily basis in the form of work orders, P.M.s, etc. Responsible for daily refrigeration operator duties including ePSM inspections and logs Participate in departmental on-call program, as designated Maintain all tools and equipment in clean, safe, working order Adhere to all safety requirements and wear the proper Personal Protective Equipment required by the job Respond to emergency situations to ensure employee and facility safety Champion overall safety in the department Comply with OSHA, and other local, state and federal regulations Adhere to Organization and the Facilities Department policies and procedures including appropriate attire, grooming, and attendance Interact effectively, build relationships, and demonstrate a high level of cooperation Train and mentor Facility Tech I and II QUALIFICATIONS Education High School diploma or general education degree (GED); Facility maintenance tech school (preferred) Experience Six years of industrial facility and ASRS maintenance experience; or equivalent combination of education and related experience Refrigeration Operator I / RETA: CARO Refrigeration Operator II / RETA: CIRO (preferred) Professional Skills Ability to read, analyze and interpret technical procedures, or governmental regulations. Ability to add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Certificates, Licenses, and Registrations Must possess a valid state Driver's License and provide proof of liability coverage meeting Company standards. Complete a Sysco approved the defensive driving program Obtain a Powered Industrial Equipment Certification from Sysco within 3 months Electrical Arc Flash training (preferred) Trade electrical I & II training (preferred) RETA CARO required RETA CIRO in addition to RETA CARO (preferred) Physical Demands While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. BENEFITS INFORMATION: For information on Syscos Benefits, please visit (link removed) OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. Were looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
09/18/2026
Company: US0429 Sysco Acadiana (Division of USA II) Sales Territory: None Zip Code: 70518 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors Pay: $27 per hour, based on experience 1st Shift available Annual Boot Allowance Outstanding benefits: (link removed) Excellent full-time career with a stable and growing company Move your career FORWARD with Sysco Foods! JOB SUMMARY This is an Operations position responsible for overseeing the safe operation, daily monitoring, and maintenance activities associated with general maintenance and repair of the facility, automatic retrieval systems, dock equipment, minor repair of electrical devices, plumbing, fleet shop, refrigeration system operator and security. RESPONSIBILITIES Demonstrate an understanding and adherence to all work safety policies, procedures, and governing requirements Knowledge of controls and electric (high and low voltage) Knowledge of OSHA general industry electrical safety standards; Title 29 Knowledge of NFPA 70 National electrical code and NFPA 70E electrical safety requirements Proficient in electrical meter testing Knowledge of OSHA electrical Arc Flash requirements Understanding and working knowledge of PLC's and PLC trouble shooting Conduit bending Motors and Motor control center knowledge Motor start knowledge Contactor and relay knowledge and repair Complete welding projects as needed Completes all special projects associated with building or grounds, as requested. Includes but not limited to moving furniture or fixtures, changing lights, completing basic maintenance and repair needs to ensure timely completion of all maintenance needs, Perform general building maintenance which includes but not limited to carpentry, painting, plumbing, changing of light bulbs, repair of electrical devices. Maintain facility assets through scheduled preventative maintenance and repair activities which includes but not limited to roof inspections and repairs, concrete and asphalt paving inspections and repairs, concrete industrial wear-slab inspections and repairs including joint cleaning, routing, and filling, product racking inspections and repairs, automatic Storage and Retrieval System (ASRS) inspections and repairs, dock equipment (IE: Mechanical, electrical, hydraulic pit or vertical dock levelers; manual or electric dock doors; manual, electric, or hydraulic truck restraints; dock seals or shelters), inspections and repairs. Responsible for logging time and materials into the computerized maintenance management system (CMMS) on a daily basis in the form of work orders, P.M.s, etc. Responsible for daily refrigeration operator duties including ePSM inspections and logs Participate in departmental on-call program, as designated Maintain all tools and equipment in clean, safe, working order Adhere to all safety requirements and wear the proper Personal Protective Equipment required by the job Respond to emergency situations to ensure employee and facility safety Champion overall safety in the department Comply with OSHA, and other local, state and federal regulations Adhere to Organization and the Facilities Department policies and procedures including appropriate attire, grooming, and attendance Interact effectively, build relationships, and demonstrate a high level of cooperation Train and mentor Facility Tech I and II QUALIFICATIONS Education High School diploma or general education degree (GED); Facility maintenance tech school (preferred) Experience Six years of industrial facility and ASRS maintenance experience; or equivalent combination of education and related experience Refrigeration Operator I / RETA: CARO Refrigeration Operator II / RETA: CIRO (preferred) Professional Skills Ability to read, analyze and interpret technical procedures, or governmental regulations. Ability to add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Certificates, Licenses, and Registrations Must possess a valid state Driver's License and provide proof of liability coverage meeting Company standards. Complete a Sysco approved the defensive driving program Obtain a Powered Industrial Equipment Certification from Sysco within 3 months Electrical Arc Flash training (preferred) Trade electrical I & II training (preferred) RETA CARO required RETA CIRO in addition to RETA CARO (preferred) Physical Demands While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. BENEFITS INFORMATION: For information on Syscos Benefits, please visit (link removed) OVERVIEW: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. Were looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
09/17/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Overview We are looking for a AV/VTC Technician to join our team! Three or more years of experience working as an AV VTC Technician. Primary Skills include: Candidates are expected to have experience with videoconference and conference room upgrades, knowledge of Extron and Crestron infrastructure and control products, Bi-amp audio devices, Tandberg codecs, projection system and other audio/video equipment knowledge. Installing complex AV systems. Technicians must complete technical installation of AV systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation of Crestron Digital Media and control systems. Also, trouble-shoot complex audio, video, switching and control systems problems as required. Install, configure, integrate and test videoconferencing and integrated audio/visual technologies (videoconferencing, multimedia, displays, video projection systems, audio reinforcement systems, cameras, microphones, document cameras, streaming technologies, etc.) and A/V based collaboration technologies. Integrate and configure A/V systems with Crestron control systems. Install and configure Crestron Digital Media products. Additional Responsibilities Assist in Developing and conduct on-site user and administrative training for the installed integrated A/V systems. Assist in design, integration, testing and troubleshooting of various network and telecommunications systems including IP and ISDN networks. Assist in customer site surveys, including collecting and recording existing detailed operational, functional and technical requirements, developing project scopes. This would be the design engineer responsibility not a technician. Understanding plans and specifications to identify the materials and equipment needed to ensure compliance with project requirements. This would be the design engineer responsibility. Knowledge of design techniques, tools, and principals involved in the production of electrical plans, blueprint and drawings. Load and test touch panels and control programs. Troubleshoot hardware cabling. Provide system testing and troubleshooting expertise on high-end A/V solutions as related to the remote control sub-systems of the integrated solutions. Provide training and training material, including advanced training for the technical support and services personnel and directs easy to understand basic training for the end-users of the systems. Responsibilities Required Experience At a minimum, 3 years of experience with troubleshooting videoconferencing, audio conferencing, and integrated A/V technologies in a large enterprise. At a minimum, 3 years of experience installing and troubleshooting Digital Media, BiAmp, Extron, Tandberg, Polycom, Crestron, Lutron, and corresponding hardware and software infrastructure. Familiarity with IT, telecommunications, A/V and electrical equipment including related materials and specifications. Detailed knowledge of videoconferencing standards. Experience reading and interpreting blueprints. Administer ITSM / Service Now network ticket queue Crestron Digital Media Certification (preferred). Qualifications Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k,with matching) Life Insurance Plan PTO Short Term & Long-Term Disability Internet & Phone Allowance (for applicable roles) Wellness Resources (EAP) Pet Insurance Work-Life balance Flexible Hours Full-Time Permanent Positions JW Affinity IT is a full-service IT solutions provider supporting schools and private organizations with strategic, innovative technology projects. We take the time to understand our clients' needs to successfully develop, implement, and manage each initiative. JW is a certified small, woman- and minority-owned business through the National Minority Supplier Development Council. We are committed to fostering a diverse, inclusive, and innovative workplace where different perspectives lead to better IT solutions. As an Equal Opportunity Employer, we welcome applicants from all backgrounds and are dedicated to creating an inclusive environment.
09/17/2026
Full time
Job Description Job Description Overview We are looking for a AV/VTC Technician to join our team! Three or more years of experience working as an AV VTC Technician. Primary Skills include: Candidates are expected to have experience with videoconference and conference room upgrades, knowledge of Extron and Crestron infrastructure and control products, Bi-amp audio devices, Tandberg codecs, projection system and other audio/video equipment knowledge. Installing complex AV systems. Technicians must complete technical installation of AV systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation of Crestron Digital Media and control systems. Also, trouble-shoot complex audio, video, switching and control systems problems as required. Install, configure, integrate and test videoconferencing and integrated audio/visual technologies (videoconferencing, multimedia, displays, video projection systems, audio reinforcement systems, cameras, microphones, document cameras, streaming technologies, etc.) and A/V based collaboration technologies. Integrate and configure A/V systems with Crestron control systems. Install and configure Crestron Digital Media products. Additional Responsibilities Assist in Developing and conduct on-site user and administrative training for the installed integrated A/V systems. Assist in design, integration, testing and troubleshooting of various network and telecommunications systems including IP and ISDN networks. Assist in customer site surveys, including collecting and recording existing detailed operational, functional and technical requirements, developing project scopes. This would be the design engineer responsibility not a technician. Understanding plans and specifications to identify the materials and equipment needed to ensure compliance with project requirements. This would be the design engineer responsibility. Knowledge of design techniques, tools, and principals involved in the production of electrical plans, blueprint and drawings. Load and test touch panels and control programs. Troubleshoot hardware cabling. Provide system testing and troubleshooting expertise on high-end A/V solutions as related to the remote control sub-systems of the integrated solutions. Provide training and training material, including advanced training for the technical support and services personnel and directs easy to understand basic training for the end-users of the systems. Responsibilities Required Experience At a minimum, 3 years of experience with troubleshooting videoconferencing, audio conferencing, and integrated A/V technologies in a large enterprise. At a minimum, 3 years of experience installing and troubleshooting Digital Media, BiAmp, Extron, Tandberg, Polycom, Crestron, Lutron, and corresponding hardware and software infrastructure. Familiarity with IT, telecommunications, A/V and electrical equipment including related materials and specifications. Detailed knowledge of videoconferencing standards. Experience reading and interpreting blueprints. Administer ITSM / Service Now network ticket queue Crestron Digital Media Certification (preferred). Qualifications Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k,with matching) Life Insurance Plan PTO Short Term & Long-Term Disability Internet & Phone Allowance (for applicable roles) Wellness Resources (EAP) Pet Insurance Work-Life balance Flexible Hours Full-Time Permanent Positions JW Affinity IT is a full-service IT solutions provider supporting schools and private organizations with strategic, innovative technology projects. We take the time to understand our clients' needs to successfully develop, implement, and manage each initiative. JW is a certified small, woman- and minority-owned business through the National Minority Supplier Development Council. We are committed to fostering a diverse, inclusive, and innovative workplace where different perspectives lead to better IT solutions. As an Equal Opportunity Employer, we welcome applicants from all backgrounds and are dedicated to creating an inclusive environment.
Job Description Job Description Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Parental leave Training & development One of our clients in Fort Eustis, VA, needs an AV Technician for a permanent position. Position: AV Technician Location : Fort Eustis, VA Position Type: Permanent position Travel : N/A Job Description On-site direct AV/VTC support, including troubleshooting issues for a variety of AV/VTC equipment, including Cisco-based conferencing systems, as well as DISA's conference lines Support shall include day-to-day VTC setup, scheduling, troubleshooting, maintenance, replacement of equipment, installation of replacement equipment, in-call VTC support, and training on VTC equipment. Troubleshooting and creatively working around rooms that are "hard down" Configuration support will include building and maintaining drivers, updating existing firmware for preventative maintenance Support for customer requests, VTC meetings, and sessions across 10 different VTC rooms; equipment support for Cisco and Polycom VTC systems. Leveraging in-depth knowledge of the functionality of monitors, projectors, and videoconferencing systems Managing site inventory and spares with the use of a database Managing/completing Quarterly Preventive Maintenance project and weekly status reports Creating/resolving break-fix tickets by monitoring the client ticketing system Escalating large break-fix issues and workarounds to the VC Lead Technician Engaging the VC Lead on-site for large project deployments, floor renovations, and escalations Support shall extend across both NIPR and SIPR communication mediums. Support all Skype for Business VTC conferencing. Skype for Business support has the same operational requirements as Cisco and Polycom VTC's. Qualifications Required - Secret Security Clearance CTS Certification (must be able to obtain within 6 months of hire) Required - Security+ CE Certification (IAT Level II) 2+ years audio/visual experience desired Complete knowledge of intermediate-level Microsoft Teams functionality, hardware peripheral device implementation, and troubleshooting (Microphones and camera devices/drivers) Understanding of integrated AV signal paths (Scalers, Switchers, DAs, Extenders) for high-level troubleshooting. Excellent customer service and written/verbal communication skills. Requires knowledge of the Microsoft suite (Outlook, Excel, and Word primarily) and Windows Employee Benefits: Great Benefits: Paid time off, flexible work schedule, teleworking allowed, medical/dental/vision plan, 401 (k), and more. Tuition assistance for continuing or career-related education. Our cultural focus is on people and results - not bureaucracy. Ample opportunity for career growth - we promote from within Leadership takes a constructive interest in every team member's success. Work/Life Balance and flexible hours Be part of a close-knit team that works and plays together and helps one another succeed. You will not be micromanaged: plan, prioritize, schedule, and be accountable for your own tasks. Casual workplace An open-door policy with all management
09/17/2026
Full time
Job Description Job Description Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Parental leave Training & development One of our clients in Fort Eustis, VA, needs an AV Technician for a permanent position. Position: AV Technician Location : Fort Eustis, VA Position Type: Permanent position Travel : N/A Job Description On-site direct AV/VTC support, including troubleshooting issues for a variety of AV/VTC equipment, including Cisco-based conferencing systems, as well as DISA's conference lines Support shall include day-to-day VTC setup, scheduling, troubleshooting, maintenance, replacement of equipment, installation of replacement equipment, in-call VTC support, and training on VTC equipment. Troubleshooting and creatively working around rooms that are "hard down" Configuration support will include building and maintaining drivers, updating existing firmware for preventative maintenance Support for customer requests, VTC meetings, and sessions across 10 different VTC rooms; equipment support for Cisco and Polycom VTC systems. Leveraging in-depth knowledge of the functionality of monitors, projectors, and videoconferencing systems Managing site inventory and spares with the use of a database Managing/completing Quarterly Preventive Maintenance project and weekly status reports Creating/resolving break-fix tickets by monitoring the client ticketing system Escalating large break-fix issues and workarounds to the VC Lead Technician Engaging the VC Lead on-site for large project deployments, floor renovations, and escalations Support shall extend across both NIPR and SIPR communication mediums. Support all Skype for Business VTC conferencing. Skype for Business support has the same operational requirements as Cisco and Polycom VTC's. Qualifications Required - Secret Security Clearance CTS Certification (must be able to obtain within 6 months of hire) Required - Security+ CE Certification (IAT Level II) 2+ years audio/visual experience desired Complete knowledge of intermediate-level Microsoft Teams functionality, hardware peripheral device implementation, and troubleshooting (Microphones and camera devices/drivers) Understanding of integrated AV signal paths (Scalers, Switchers, DAs, Extenders) for high-level troubleshooting. Excellent customer service and written/verbal communication skills. Requires knowledge of the Microsoft suite (Outlook, Excel, and Word primarily) and Windows Employee Benefits: Great Benefits: Paid time off, flexible work schedule, teleworking allowed, medical/dental/vision plan, 401 (k), and more. Tuition assistance for continuing or career-related education. Our cultural focus is on people and results - not bureaucracy. Ample opportunity for career growth - we promote from within Leadership takes a constructive interest in every team member's success. Work/Life Balance and flexible hours Be part of a close-knit team that works and plays together and helps one another succeed. You will not be micromanaged: plan, prioritize, schedule, and be accountable for your own tasks. Casual workplace An open-door policy with all management
Job Description Job Description Description: Position Description and Job Duties: On-site direct AV/VTC support including troubleshooting issues for a variety of AV/VTC equipment including Cisco based conferencing systems and Microsoft Teams Support shall include day-to-day VTC setup, scheduling, troubleshooting, maintenance, replacement of equipment, and installation of replacement equipment, in-call VTC support, and training on VTC equipment. Troubleshooting and creatively working around rooms that are "hard down" Troubleshooting and rapidly resolving technical issues to minimize downtime of conference rooms Configuration support will include building and maintaining drivers, updating existing firmware for preventative maintenance of Cisco VTC systems and Windows based systems Support for customer requests, VTC meetings and sessions across 10 different VTC rooms; equipment support Cisco and Windows based systems. Leveraging in-depth knowledge of the functionality of monitors, projectors videoconferencing systems and Windows based systems Managing site inventory and spares with use of database Managing/completing Quarterly Preventative Maintenance project and weekly status reports Creating / resolving break-fix tickets by monitoring client ticketing system Support shall extend across both NIPR and SIPR communication mediums. Support all Microsoft teams conferences on both SIPR and NIPR networks Support all Skype for business VTC conferencing. Skype for business support has the same operational requirements as Cisco and Polycom VTC's. Requirements: Required - Secret Security Clearance Required - Security+ CE Certification (IAT Level II) 2+ years audio / visual experience desired Complete knowledge of intermediate level Microsoft Teams functionality, hardware peripheral device implementation and troubleshooting (Microphones and camera devices/drivers) Understanding of integrated AV signal paths (Scalers, Switchers, DAs, Extenders) for high-level troubleshooting. Excellent customer service and written / verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily) and Windows
09/17/2026
Full time
Job Description Job Description Description: Position Description and Job Duties: On-site direct AV/VTC support including troubleshooting issues for a variety of AV/VTC equipment including Cisco based conferencing systems and Microsoft Teams Support shall include day-to-day VTC setup, scheduling, troubleshooting, maintenance, replacement of equipment, and installation of replacement equipment, in-call VTC support, and training on VTC equipment. Troubleshooting and creatively working around rooms that are "hard down" Troubleshooting and rapidly resolving technical issues to minimize downtime of conference rooms Configuration support will include building and maintaining drivers, updating existing firmware for preventative maintenance of Cisco VTC systems and Windows based systems Support for customer requests, VTC meetings and sessions across 10 different VTC rooms; equipment support Cisco and Windows based systems. Leveraging in-depth knowledge of the functionality of monitors, projectors videoconferencing systems and Windows based systems Managing site inventory and spares with use of database Managing/completing Quarterly Preventative Maintenance project and weekly status reports Creating / resolving break-fix tickets by monitoring client ticketing system Support shall extend across both NIPR and SIPR communication mediums. Support all Microsoft teams conferences on both SIPR and NIPR networks Support all Skype for business VTC conferencing. Skype for business support has the same operational requirements as Cisco and Polycom VTC's. Requirements: Required - Secret Security Clearance Required - Security+ CE Certification (IAT Level II) 2+ years audio / visual experience desired Complete knowledge of intermediate level Microsoft Teams functionality, hardware peripheral device implementation and troubleshooting (Microphones and camera devices/drivers) Understanding of integrated AV signal paths (Scalers, Switchers, DAs, Extenders) for high-level troubleshooting. Excellent customer service and written / verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily) and Windows
The Rockridge Group
South San Francisco, California
Job Description Job Description TITLE: AUDIO VISUAL TECHNICIAN LOCATION: 1 DNA Way, South San Francisco CA, 94080 General Summary: Responds to AV job request tickets for setting up, adjusting and operating audio-visual equipment in conference rooms, large venues or offsites. Included duties are but not limited to: Audio/Video support, Data, Projection, Webcasting, Phone Line Support, Urgent Requests all in a fast-paced corporate environment. This job assignment will be at our customer facility in South San Francisco, CA. Essential duties: Basic understanding and setup of audiovisual equipment including, but not limited to: PA Systems, Audio Mixers, Video switchers, HD cameras (Cam Operator) and projectors. Have an understanding of signal flow and processing. Experience in Webcasting a plus, this includes video production including camera operation all while on-site in conference rooms or large venue live event support. Editing Experience in Adobe Premier platform also a plus, post editing Experience in virtual platform collaboration tools like Google Meets, Google Live Stream, Zoom, Zoom Webinar or Poll Everywhere. Basic Knowledge of Google Slides, Google Documents, Microsoft Excel Excellent client relationship management is a requirement for this position (i.e., exhibiting the ability to create an atmosphere of tension relief during high stress encounters). Engaging with customers, including consultation and follow up Proactively Research and submit recommendations to your manager for improving CSI's AV operation and service offering. Available to work a flexible schedule including occasional nights and weekends Working knowledge in both Mac and PC platforms. Update the status of all work performed on any AV request using the CSI custom built request tracking system and customer database (OPUS) Have the Ability to multi-task and lift up to 50lbs without assistance and 100lbs with assistance Requirements: 1 to 2 years AV experience in the Corporate or Hotel environment a plus Able to communicate clearly to both technical and nontechnical customers, and event producers by confirming details, eliminating assumptions, giving status updates, answer information requests, and job scheduling if necessary. Be proactive regarding job efficiency to include suggestions for the Audio-Visual Department. Ability to cross train across multiple service support offerings A high school diploma (or equivalent) is a minimum requirement for this position
09/17/2026
Full time
Job Description Job Description TITLE: AUDIO VISUAL TECHNICIAN LOCATION: 1 DNA Way, South San Francisco CA, 94080 General Summary: Responds to AV job request tickets for setting up, adjusting and operating audio-visual equipment in conference rooms, large venues or offsites. Included duties are but not limited to: Audio/Video support, Data, Projection, Webcasting, Phone Line Support, Urgent Requests all in a fast-paced corporate environment. This job assignment will be at our customer facility in South San Francisco, CA. Essential duties: Basic understanding and setup of audiovisual equipment including, but not limited to: PA Systems, Audio Mixers, Video switchers, HD cameras (Cam Operator) and projectors. Have an understanding of signal flow and processing. Experience in Webcasting a plus, this includes video production including camera operation all while on-site in conference rooms or large venue live event support. Editing Experience in Adobe Premier platform also a plus, post editing Experience in virtual platform collaboration tools like Google Meets, Google Live Stream, Zoom, Zoom Webinar or Poll Everywhere. Basic Knowledge of Google Slides, Google Documents, Microsoft Excel Excellent client relationship management is a requirement for this position (i.e., exhibiting the ability to create an atmosphere of tension relief during high stress encounters). Engaging with customers, including consultation and follow up Proactively Research and submit recommendations to your manager for improving CSI's AV operation and service offering. Available to work a flexible schedule including occasional nights and weekends Working knowledge in both Mac and PC platforms. Update the status of all work performed on any AV request using the CSI custom built request tracking system and customer database (OPUS) Have the Ability to multi-task and lift up to 50lbs without assistance and 100lbs with assistance Requirements: 1 to 2 years AV experience in the Corporate or Hotel environment a plus Able to communicate clearly to both technical and nontechnical customers, and event producers by confirming details, eliminating assumptions, giving status updates, answer information requests, and job scheduling if necessary. Be proactive regarding job efficiency to include suggestions for the Audio-Visual Department. Ability to cross train across multiple service support offerings A high school diploma (or equivalent) is a minimum requirement for this position
The Enterprise Security Consultants, LLC
Mc Lean, Virginia
Job Description Job Description Job Description TES Consultants is seeking an Intermediate AV/VTC Specialist to provide hands-on audiovisual and video teleconferencing support for a federal agency client in the National Capital Region. Working alongside the senior specialist and production engineer, you will keep conference rooms, collaboration spaces and meeting technology running for a headquarters population and its field offices. Day to day, you will take AV and VTC tickets from across the agency, set up and support scheduled meetings and events, troubleshoot audio, video, and connectivity faults, and perform preventive maintenance on room systems. You will work across Cisco and Poly room platforms with Microsoft Teams, Zoom, Cisco Webex, and Poly RealPresence. , Required Skills • A minimum of six (6) years of experience supporting audiovisual and video teleconferencing systems in an enterprise or comparable environment. • Setting up, operating, and troubleshooting VTC endpoints, room systems, displays, microphones, and cameras. • Supporting virtual and hybrid meetings across Microsoft Teams, Zoom, and comparable collaboration platforms. • First-line diagnosis of audio quality, video transmission, network connectivity, and hardware issues, with escalation when a fault exceeds your scope. • Routine preventive maintenance, inspections, and firmware updates on AV equipment. • Recording work in a ticketing system with enough detail that another technician can pick it up. • Ability to pass a full-field five-year employment background investigation (SF-85P, Questionnaire for Public Trust Positions) prior to starting work. • Authorized to work in the United States; all work performed within the United States. • Professional written and verbal communication, and a customer-service manner suitable for supporting executives and senior officials. Education. • Bachelor's degree required (see Required Skills). • Technical school or military training in audiovisual, broadcast, electronics, or IT is valued in addition. Certifications. • AVIXA CTS - preferred. • CompTIA A+ or Network+. • Manufacturer training or certification from Cisco, Poly, Crestron, Extron, or Biamp. • Microsoft Teams Rooms certification. , About The Enterprise Security Consultants, LLC TES Consultants is an SBA 8(a) certified Woman-Owned Small Business (WOSB) specializing in advanced cybersecurity and IT solutions. We leverage extensive industry experience and technical expertise to deliver automated, innovative, and impactful strategies for our DoD, Federal Civilian and Private sector clients.
09/17/2026
Full time
Job Description Job Description Job Description TES Consultants is seeking an Intermediate AV/VTC Specialist to provide hands-on audiovisual and video teleconferencing support for a federal agency client in the National Capital Region. Working alongside the senior specialist and production engineer, you will keep conference rooms, collaboration spaces and meeting technology running for a headquarters population and its field offices. Day to day, you will take AV and VTC tickets from across the agency, set up and support scheduled meetings and events, troubleshoot audio, video, and connectivity faults, and perform preventive maintenance on room systems. You will work across Cisco and Poly room platforms with Microsoft Teams, Zoom, Cisco Webex, and Poly RealPresence. , Required Skills • A minimum of six (6) years of experience supporting audiovisual and video teleconferencing systems in an enterprise or comparable environment. • Setting up, operating, and troubleshooting VTC endpoints, room systems, displays, microphones, and cameras. • Supporting virtual and hybrid meetings across Microsoft Teams, Zoom, and comparable collaboration platforms. • First-line diagnosis of audio quality, video transmission, network connectivity, and hardware issues, with escalation when a fault exceeds your scope. • Routine preventive maintenance, inspections, and firmware updates on AV equipment. • Recording work in a ticketing system with enough detail that another technician can pick it up. • Ability to pass a full-field five-year employment background investigation (SF-85P, Questionnaire for Public Trust Positions) prior to starting work. • Authorized to work in the United States; all work performed within the United States. • Professional written and verbal communication, and a customer-service manner suitable for supporting executives and senior officials. Education. • Bachelor's degree required (see Required Skills). • Technical school or military training in audiovisual, broadcast, electronics, or IT is valued in addition. Certifications. • AVIXA CTS - preferred. • CompTIA A+ or Network+. • Manufacturer training or certification from Cisco, Poly, Crestron, Extron, or Biamp. • Microsoft Teams Rooms certification. , About The Enterprise Security Consultants, LLC TES Consultants is an SBA 8(a) certified Woman-Owned Small Business (WOSB) specializing in advanced cybersecurity and IT solutions. We leverage extensive industry experience and technical expertise to deliver automated, innovative, and impactful strategies for our DoD, Federal Civilian and Private sector clients.
Job Description Job Description Mid-Day (12pm-6pm) and Closing (5pm-12am) shifts available. Weekend availlability preferred. Position Summary: The AV Technician is responsible for the setup, operation, and maintenance of audio-visual equipment used in meetings, banquets, and special events at the property. This role ensures all technical aspects of events run smoothly and meets the needs of guests, clients, and internal stakeholders. The ideal candidate is organized, tech-savvy, and delivers service with a calm, professional demeanor under pressure. Essential Duties and Responsibilities: Set up and test AV equipment for meetings, conferences, and events (e.g., projectors, microphones, speakers, lighting, laptops). Operate audio-visual systems during events, ensuring quality and uninterrupted service. Troubleshoot technical issues on the spot with professionalism and efficiency. Liaise with clients and event organizers to understand and fulfill AV requirements. Coordinate with Banquet and Sales teams to interpret Banquet Event Orders (BEOs) and room diagrams for accurate AV setup. Ensure equipment is properly stored, maintained, and secured after use. Monitor and inventory AV supplies, reporting maintenance or replacement needs. Assist with room setups as needed, including staging and minor lighting adjustments. Adhere to all safety and operational policies, including electrical safety and equipment handling procedures. Qualifications: 1?2 years of experience in AV services, event technology, or related hospitality roles. Working knowledge of AV systems including microphones, mixers, projectors, video conferencing, and lighting. Ability to lift and transport equipment weighing up to 50 lbs. Strong communication and troubleshooting skills. Ability to work flexible schedules including evenings, weekends, and holidays. Professional appearance and demeanor with a commitment to guest service. Preferred Skills: Experience with hybrid/virtual meeting platforms (Zoom, Teams, WebEx). Familiarity with ballroom lighting controls and digital signage systems. Technical certification in AV or IT is a plus. Work Environment: ? Fast-paced hospitality setting involving frequent guest interaction. ? Requires standing, walking, bending, lifting, and working with technical equipment for extended periods. ? Some work may occur in darkened or high-volume settings depending on event needs
09/17/2026
Full time
Job Description Job Description Mid-Day (12pm-6pm) and Closing (5pm-12am) shifts available. Weekend availlability preferred. Position Summary: The AV Technician is responsible for the setup, operation, and maintenance of audio-visual equipment used in meetings, banquets, and special events at the property. This role ensures all technical aspects of events run smoothly and meets the needs of guests, clients, and internal stakeholders. The ideal candidate is organized, tech-savvy, and delivers service with a calm, professional demeanor under pressure. Essential Duties and Responsibilities: Set up and test AV equipment for meetings, conferences, and events (e.g., projectors, microphones, speakers, lighting, laptops). Operate audio-visual systems during events, ensuring quality and uninterrupted service. Troubleshoot technical issues on the spot with professionalism and efficiency. Liaise with clients and event organizers to understand and fulfill AV requirements. Coordinate with Banquet and Sales teams to interpret Banquet Event Orders (BEOs) and room diagrams for accurate AV setup. Ensure equipment is properly stored, maintained, and secured after use. Monitor and inventory AV supplies, reporting maintenance or replacement needs. Assist with room setups as needed, including staging and minor lighting adjustments. Adhere to all safety and operational policies, including electrical safety and equipment handling procedures. Qualifications: 1?2 years of experience in AV services, event technology, or related hospitality roles. Working knowledge of AV systems including microphones, mixers, projectors, video conferencing, and lighting. Ability to lift and transport equipment weighing up to 50 lbs. Strong communication and troubleshooting skills. Ability to work flexible schedules including evenings, weekends, and holidays. Professional appearance and demeanor with a commitment to guest service. Preferred Skills: Experience with hybrid/virtual meeting platforms (Zoom, Teams, WebEx). Familiarity with ballroom lighting controls and digital signage systems. Technical certification in AV or IT is a plus. Work Environment: ? Fast-paced hospitality setting involving frequent guest interaction. ? Requires standing, walking, bending, lifting, and working with technical equipment for extended periods. ? Some work may occur in darkened or high-volume settings depending on event needs
Job Description Job Description DESCRIPTION Entry-level technician responsible for installing, maintaining, and troubleshooting IP video systems under supervision. Performs routine tasks and develops foundational knowledge of video surveillance technologies, networking, and customer support. RESPONSIBILITIES Ensure safety protocols are developed, implemented, and executed, specifically all reporting and PPE requirements as required by OSHA, company, and project site. Complete and maintain daily documentation as required by supervisor, manager, or general contractor. Install and configure basic IP cameras, NVRs, and related hardware. Perform routine system maintenance and inspections. Diagnose and resolve basic hardware and connectivity issues. Assist other technicians with system deployments and upgrades. Document installation activities, service calls, and maintenance records. Escalate complex technical issues to higher-level technicians. Provide basic user support and training. Responsible for ensuring that all project-required documentation is collected and complete. Including, but not limited to, Termination Schedules, Hardware Schedules, Password Log, etc. Track schedule progress and follow up on delays or missing information with the project team. Help monitor project costs and material management. Assist with change requests and pricing with guidance from the Project Manager. Attend internal project meetings and communicate action items with the project team. Help maintain project quality, schedules, punch list progress, and as-built information. Participate in Constructability Reviews with members of the project team, including both field personnel and engineering. Installation and termination of conductors, cables, network systems, control systems, IP Video systems, access control systems, audio systems, and all associated field devices. Troubleshooting, maintaining, and repairing integrated systems using a variety of test instruments specifically intended for each system, i.e., (OTDR) optical time-domain reflectometer used for fiber optic cable, Cat6 cable certifier used for network systems, multimeter/volt-ohmmeter used for various control systems and voltages. May be required to work outside of normal business hours and travel as dictated by project needs. Maintain the standards, culture, and values of CML Security. Strictly adhere to all CML safety policies and procedures. Other duties as assigned. QUALIFICATIONS AND SKILLS High School Diploma or GED equivalent. Possess or obtain systems certifications, i.e., Bosch, Genetec, Corning, BICSI, etc. Possess and maintain OSHA 30 certification and all required equipment operators' certifications, i.e., forklift, scissor lift, aerial lift, etc. Ability to interpret and utilize basic schematics, diagrams, and drawings. Basic understanding of IP networking concepts. Ability to use hand tools and test equipment. Ability to communicate clearly and effectively. Familiarity with both SEC and DEC preferred. Strong skills in Microsoft Suite of Software, Adobe or Bluebeam. Previous Procore software usage preferred. Valid Driver's License. Maintain the ability to clear background checks. SUPERVISION This position reports directly to the Project Executive and performs assigned installation, maintenance, documentation, testing, and troubleshooting activities under the direction of project leadership and more experienced technicians. The IPV Technician Level I receives guidance related to project priorities, technical requirements, work quality, safety compliance, customer support, and the proper escalation of complex technical issues. This position does not have direct supervisory responsibility. WORK ENVIRONMENT & CONDITIONS This role works in an office, shop, and active construction job site environment, with frequent interaction with Project Management, Field Operations, Engineering, vendors, subcontractors, clients, and other project stakeholders. Job site visits may include exposure to active construction conditions, moving equipment, noise, dust, uneven walking surfaces, ladders, stairs, outdoor weather conditions, secured or detention/correctional environments, and other site-specific conditions. Physical demands may include prolonged periods of sitting, standing, and walking. This role is expected to follow all company, client, OSHA, and site-specific safety requirements, including required reporting and the use of required personal protective equipment. This role requires regular travel to project locations and may require work outside of normal business hours based on project needs, deadlines, inspections, meetings, or field conditions. Ability to lift up to 50 lbs. Company Description Our team works alongside General Contractors and Architects to provide the best solutions for construction and design of detention facilities, often helping owners narrow down particular solutions needed for their individual project. Total Rewards include wages, eligibility for the company's bonus program, medical insurance benefits, as well as more unique programs, including a 401k match, fitness reimbursement, tuition reimbursement, cell phone provider discount, employee referral bonus, employee assistance program, Elevations Credit Union membership, CML apparel reimbursement and access to CML's Top Golf platinum membership. CML is an Equal Opportunity Employer We promote a safe workplace and provide regulatory compliance training as well as CML offers safety credential advancement. Company Description Our team works alongside General Contractors and Architects to provide the best solutions for construction and design of detention facilities, often helping owners narrow down particular solutions needed for their individual project. Total Rewards include wages, eligibility for the company's bonus program, medical insurance benefits, as well as more unique programs, including a 401k match, fitness reimbursement, tuition reimbursement, cell phone provider discount, employee referral bonus, employee assistance program, Elevations Credit Union membership, CML apparel reimbursement and access to CML's Top Golf platinum membership. CML is an Equal Opportunity Employer We promote a safe workplace and provide regulatory compliance training as well as CML offers safety credential advancement.
09/17/2026
Full time
Job Description Job Description DESCRIPTION Entry-level technician responsible for installing, maintaining, and troubleshooting IP video systems under supervision. Performs routine tasks and develops foundational knowledge of video surveillance technologies, networking, and customer support. RESPONSIBILITIES Ensure safety protocols are developed, implemented, and executed, specifically all reporting and PPE requirements as required by OSHA, company, and project site. Complete and maintain daily documentation as required by supervisor, manager, or general contractor. Install and configure basic IP cameras, NVRs, and related hardware. Perform routine system maintenance and inspections. Diagnose and resolve basic hardware and connectivity issues. Assist other technicians with system deployments and upgrades. Document installation activities, service calls, and maintenance records. Escalate complex technical issues to higher-level technicians. Provide basic user support and training. Responsible for ensuring that all project-required documentation is collected and complete. Including, but not limited to, Termination Schedules, Hardware Schedules, Password Log, etc. Track schedule progress and follow up on delays or missing information with the project team. Help monitor project costs and material management. Assist with change requests and pricing with guidance from the Project Manager. Attend internal project meetings and communicate action items with the project team. Help maintain project quality, schedules, punch list progress, and as-built information. Participate in Constructability Reviews with members of the project team, including both field personnel and engineering. Installation and termination of conductors, cables, network systems, control systems, IP Video systems, access control systems, audio systems, and all associated field devices. Troubleshooting, maintaining, and repairing integrated systems using a variety of test instruments specifically intended for each system, i.e., (OTDR) optical time-domain reflectometer used for fiber optic cable, Cat6 cable certifier used for network systems, multimeter/volt-ohmmeter used for various control systems and voltages. May be required to work outside of normal business hours and travel as dictated by project needs. Maintain the standards, culture, and values of CML Security. Strictly adhere to all CML safety policies and procedures. Other duties as assigned. QUALIFICATIONS AND SKILLS High School Diploma or GED equivalent. Possess or obtain systems certifications, i.e., Bosch, Genetec, Corning, BICSI, etc. Possess and maintain OSHA 30 certification and all required equipment operators' certifications, i.e., forklift, scissor lift, aerial lift, etc. Ability to interpret and utilize basic schematics, diagrams, and drawings. Basic understanding of IP networking concepts. Ability to use hand tools and test equipment. Ability to communicate clearly and effectively. Familiarity with both SEC and DEC preferred. Strong skills in Microsoft Suite of Software, Adobe or Bluebeam. Previous Procore software usage preferred. Valid Driver's License. Maintain the ability to clear background checks. SUPERVISION This position reports directly to the Project Executive and performs assigned installation, maintenance, documentation, testing, and troubleshooting activities under the direction of project leadership and more experienced technicians. The IPV Technician Level I receives guidance related to project priorities, technical requirements, work quality, safety compliance, customer support, and the proper escalation of complex technical issues. This position does not have direct supervisory responsibility. WORK ENVIRONMENT & CONDITIONS This role works in an office, shop, and active construction job site environment, with frequent interaction with Project Management, Field Operations, Engineering, vendors, subcontractors, clients, and other project stakeholders. Job site visits may include exposure to active construction conditions, moving equipment, noise, dust, uneven walking surfaces, ladders, stairs, outdoor weather conditions, secured or detention/correctional environments, and other site-specific conditions. Physical demands may include prolonged periods of sitting, standing, and walking. This role is expected to follow all company, client, OSHA, and site-specific safety requirements, including required reporting and the use of required personal protective equipment. This role requires regular travel to project locations and may require work outside of normal business hours based on project needs, deadlines, inspections, meetings, or field conditions. Ability to lift up to 50 lbs. Company Description Our team works alongside General Contractors and Architects to provide the best solutions for construction and design of detention facilities, often helping owners narrow down particular solutions needed for their individual project. Total Rewards include wages, eligibility for the company's bonus program, medical insurance benefits, as well as more unique programs, including a 401k match, fitness reimbursement, tuition reimbursement, cell phone provider discount, employee referral bonus, employee assistance program, Elevations Credit Union membership, CML apparel reimbursement and access to CML's Top Golf platinum membership. CML is an Equal Opportunity Employer We promote a safe workplace and provide regulatory compliance training as well as CML offers safety credential advancement. Company Description Our team works alongside General Contractors and Architects to provide the best solutions for construction and design of detention facilities, often helping owners narrow down particular solutions needed for their individual project. Total Rewards include wages, eligibility for the company's bonus program, medical insurance benefits, as well as more unique programs, including a 401k match, fitness reimbursement, tuition reimbursement, cell phone provider discount, employee referral bonus, employee assistance program, Elevations Credit Union membership, CML apparel reimbursement and access to CML's Top Golf platinum membership. CML is an Equal Opportunity Employer We promote a safe workplace and provide regulatory compliance training as well as CML offers safety credential advancement.
Job Description Job Description Required Qualifications Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
09/17/2026
Full time
Job Description Job Description Required Qualifications Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
Job Description Job Description Description: PHD Services is seeking an Audio Visual and Facility Support Specialist to support corporate office environments and conference facilities. This position is responsible for maintaining, troubleshooting, and improving audio visual technology systems while also serving as a key onsite resource for facility support and workplace operations. The ideal candidate will have strong technical troubleshooting abilities, excellent customer service skills, and the ability to manage multiple priorities in a fast-paced corporate environment. This role requires a proactive individual who enjoys solving problems, supporting end users, and ensuring meeting spaces remain fully operational and ready for use. Job Responsibilities: Audio/Visual Support: Inspect, test, troubleshoot, and maintain conference room technology and audio visual systems. Support video conferencing platforms including Microsoft Teams, Zoom, and other collaboration tools. Diagnose and resolve issues involving displays, projectors, microphones, speakers, cameras, control panels, and presentation equipment. Perform preventative maintenance on conference room and meeting space technology. Maintain inventory or AV equipment, cables, adapters, batteries, and related accessories. Coordinate equipment repairs, replacements, and upgrades as needed. Assist with installation and configuration of new audio visual equipment and technologies. Provide onsite support for meetings, presentations, executive briefings, and corporate events. Set up and test equipment prior to meetings and events. Assist presenters with presentations, connectivity, and meeting technology. Monitor and support live events to ensure uninterrupted operation. Restore conference rooms and event spaces following meetings and events. Facility Support: Serve as an onsite resource for employees requiring facility-related assistance. Coordinate service requests and support workplace operational needs. Assist with small facility improvement projects and workspace technology initiatives. Support conference room readiness, workplace organization, and operational continuity. Coordinate with maintenance personnel, contractors, vendors, and facility teams as needed. Project and Technology Coordination: Recommend improvements and upgrades to conference room technology and collaboration systems. Assist with procurement and purchasing of audio visual equipment and related technology. Lead or support AV improvement projects, equipment deployments, and technology upgrades. Maintain documentation or equipment inventories, room configurations, and operational procedures. Coordinate with Information Technology, Facilities, and other support teams to maintain technology standards. Requirements: High school diploma or equivalent 3+ years of experience supporting audio visual systems, technology, facilities, or related technical environments. Strong troubleshooting and problem-solving abilities. Experience supporting conference room technology and video conferencing systems. Ability to prioritize multiple tasks and work independently. Strong communication and customer service skills. Valid driver's license.
09/17/2026
Full time
Job Description Job Description Description: PHD Services is seeking an Audio Visual and Facility Support Specialist to support corporate office environments and conference facilities. This position is responsible for maintaining, troubleshooting, and improving audio visual technology systems while also serving as a key onsite resource for facility support and workplace operations. The ideal candidate will have strong technical troubleshooting abilities, excellent customer service skills, and the ability to manage multiple priorities in a fast-paced corporate environment. This role requires a proactive individual who enjoys solving problems, supporting end users, and ensuring meeting spaces remain fully operational and ready for use. Job Responsibilities: Audio/Visual Support: Inspect, test, troubleshoot, and maintain conference room technology and audio visual systems. Support video conferencing platforms including Microsoft Teams, Zoom, and other collaboration tools. Diagnose and resolve issues involving displays, projectors, microphones, speakers, cameras, control panels, and presentation equipment. Perform preventative maintenance on conference room and meeting space technology. Maintain inventory or AV equipment, cables, adapters, batteries, and related accessories. Coordinate equipment repairs, replacements, and upgrades as needed. Assist with installation and configuration of new audio visual equipment and technologies. Provide onsite support for meetings, presentations, executive briefings, and corporate events. Set up and test equipment prior to meetings and events. Assist presenters with presentations, connectivity, and meeting technology. Monitor and support live events to ensure uninterrupted operation. Restore conference rooms and event spaces following meetings and events. Facility Support: Serve as an onsite resource for employees requiring facility-related assistance. Coordinate service requests and support workplace operational needs. Assist with small facility improvement projects and workspace technology initiatives. Support conference room readiness, workplace organization, and operational continuity. Coordinate with maintenance personnel, contractors, vendors, and facility teams as needed. Project and Technology Coordination: Recommend improvements and upgrades to conference room technology and collaboration systems. Assist with procurement and purchasing of audio visual equipment and related technology. Lead or support AV improvement projects, equipment deployments, and technology upgrades. Maintain documentation or equipment inventories, room configurations, and operational procedures. Coordinate with Information Technology, Facilities, and other support teams to maintain technology standards. Requirements: High school diploma or equivalent 3+ years of experience supporting audio visual systems, technology, facilities, or related technical environments. Strong troubleshooting and problem-solving abilities. Experience supporting conference room technology and video conferencing systems. Ability to prioritize multiple tasks and work independently. Strong communication and customer service skills. Valid driver's license.
Job Description Job Description Arizona Community Physicians IS Client Services Analyst Department Information Services Reports To Client Services Analyst Location Executive Central Business Office / ACP Locations Status Full-time Description Become part of Arizona Community Physicians (ACP), Arizona's largest and most successful physician-owned medical group. ACP is a patient-centered organization consisting of approximately 800 employees and 166 providers across family medicine, internal medicine, geriatrics, pediatrics, endocrinology, dermatology, and gynecology. ACP operates in 40+ locations of varying sizes throughout Tucson, Oro Valley, and Green Valley. Our Information Services Department is seeking a qualified candidate to join our collaborative Client Services team in delivering excellent technical support to ACP employees and clinical operations. This position is based at our Executive Central Business Office and supports users across ACP's administrative and clinical locations. Job Summary The IS Client Services Analyst provides first-level and intermediate technical support for endpoint computing hardware, software, peripherals, mobile devices, printers, and related systems. This role is responsible for responding to user requests, troubleshooting technical issues, supporting day-to-day operations, maintaining accurate documentation, and delivering a high level of customer service. The ideal candidate is technically capable, customer-focused, organized, and comfortable supporting users in both office and clinical environments. This position works under the direction of the Lead Client Services Technician and collaborates with other Information Services team members to resolve issues, complete service requests, and support technology projects. Essential Duties and Responsibilities Provides timely, professional, and courteous technical support to end users by phone, remote support tools, email, ticketing system, and in person. Troubleshoots and resolves issues related to desktops, laptops, virtual desktops, mobile devices, printers, scanners, peripherals, and common business applications. Supports Windows operating systems, Microsoft Office, Microsoft 365 applications, web browsers, Citrix-delivered Epic clinical applications, and other business software used throughout the organization. Performs user account support tasks such as password resets, account unlocks, access troubleshooting, and basic permissions support in accordance with ACP security procedures. Installs, configures, deploys, moves, and replaces endpoint hardware and related equipment. Assists with workstation imaging, software deployment, patching, hardware refreshes, and endpoint lifecycle activities. Maintains accurate records of support requests, troubleshooting steps, resolutions, asset assignments, and equipment movement. Tracks, updates, and maintains IT inventory including workstations, laptops, monitors, printers, mobile devices, and related equipment. Escalates complex or unresolved issues to the Lead Client Services Technician, Systems Administrators, vendors, or other appropriate resources. Communicates clearly with users, team members, vendors, and management regarding issue status, timelines, and resolution steps. Follows established technical procedures, documentation, security standards, and change control practices. Assists with onboarding and offboarding tasks, including workstation setup, equipment recovery, access coordination, and user support. Provides basic end-user training and guidance for standard hardware, software, security practices, and business applications. Travels to ACP clinic and business office locations as needed to provide onsite technical support. Participates in a rotating on-call schedule or after-hours support as required. Participates in IT projects and may assist with small-scale technology initiatives. Identifies recurring issues and suggests process, documentation, or technology improvements. Maintains professional knowledge by learning new technologies, tools, and procedures relevant to the role. Required Knowledge, Skills, and Abilities Working knowledge of Windows desktop operating systems in a corporate network environment. Basic understanding of Active Directory, user accounts, permissions, group membership, and password management. Familiarity with Microsoft Office and Microsoft 365 applications. Understanding of fundamental networking concepts including IP addressing, DNS, DHCP, Wi-Fi, VPN, and basic connectivity troubleshooting. Ability to troubleshoot hardware, software, printing, peripheral, and application issues. Strong customer service skills with the ability to communicate technical information to non-technical users. Ability to organize workload, prioritize support requests, and manage multiple tasks simultaneously. Ability to work independently while also contributing effectively as part of a team. Strong written and verbal communication skills. Ability to follow documented procedures and contribute to documentation when needed. Ability to remain calm and professional while supporting users in urgent or stressful situations. Ability to identify opportunities for process improvement and communicate suggestions appropriately. Physical, Travel, and Work Requirements Ability to lift up to 50 pounds and move computer-related equipment such as desktops, monitors, printers, scanners, and audio/visual equipment. Ability to perform work that may require kneeling, crawling, bending, reaching overhead, and working under desks or in equipment areas. Ability to travel between ACP locations in Tucson, Oro Valley, Green Valley, and surrounding areas as needed. Valid driver's license, reliable transportation, and clean driving record required. Availability to occasionally work evenings, weekends, or participate in an after-hours support rotation. Education and Experience Requirements Associate degree in Computer Science, Information Technology, related field, or equivalent technical certification or work experience. Minimum of 2 years of experience supporting desktop users in a networked business environment. Experience using a helpdesk ticketing system preferred. Experience supporting users in a healthcare, clinical, or multi-site business environment preferred. Preferred Qualifications Experience with endpoint management, imaging, software deployment, or patch management tools. Experience supporting Microsoft 365, Exchange Online, OneDrive, Teams, and SharePoint. Experience with Active Directory user and computer administration. Experience supporting printers, scanners, label printers, and other clinical or office peripherals. Experience with mobile device support. Experience with remote support tools. Experience working with vendors for hardware, software, telecom, or service-related issues. Basic knowledge of Linux, web administration, IIS, Apache, PHP, or JavaScript is a plus but not required.
09/17/2026
Full time
Job Description Job Description Arizona Community Physicians IS Client Services Analyst Department Information Services Reports To Client Services Analyst Location Executive Central Business Office / ACP Locations Status Full-time Description Become part of Arizona Community Physicians (ACP), Arizona's largest and most successful physician-owned medical group. ACP is a patient-centered organization consisting of approximately 800 employees and 166 providers across family medicine, internal medicine, geriatrics, pediatrics, endocrinology, dermatology, and gynecology. ACP operates in 40+ locations of varying sizes throughout Tucson, Oro Valley, and Green Valley. Our Information Services Department is seeking a qualified candidate to join our collaborative Client Services team in delivering excellent technical support to ACP employees and clinical operations. This position is based at our Executive Central Business Office and supports users across ACP's administrative and clinical locations. Job Summary The IS Client Services Analyst provides first-level and intermediate technical support for endpoint computing hardware, software, peripherals, mobile devices, printers, and related systems. This role is responsible for responding to user requests, troubleshooting technical issues, supporting day-to-day operations, maintaining accurate documentation, and delivering a high level of customer service. The ideal candidate is technically capable, customer-focused, organized, and comfortable supporting users in both office and clinical environments. This position works under the direction of the Lead Client Services Technician and collaborates with other Information Services team members to resolve issues, complete service requests, and support technology projects. Essential Duties and Responsibilities Provides timely, professional, and courteous technical support to end users by phone, remote support tools, email, ticketing system, and in person. Troubleshoots and resolves issues related to desktops, laptops, virtual desktops, mobile devices, printers, scanners, peripherals, and common business applications. Supports Windows operating systems, Microsoft Office, Microsoft 365 applications, web browsers, Citrix-delivered Epic clinical applications, and other business software used throughout the organization. Performs user account support tasks such as password resets, account unlocks, access troubleshooting, and basic permissions support in accordance with ACP security procedures. Installs, configures, deploys, moves, and replaces endpoint hardware and related equipment. Assists with workstation imaging, software deployment, patching, hardware refreshes, and endpoint lifecycle activities. Maintains accurate records of support requests, troubleshooting steps, resolutions, asset assignments, and equipment movement. Tracks, updates, and maintains IT inventory including workstations, laptops, monitors, printers, mobile devices, and related equipment. Escalates complex or unresolved issues to the Lead Client Services Technician, Systems Administrators, vendors, or other appropriate resources. Communicates clearly with users, team members, vendors, and management regarding issue status, timelines, and resolution steps. Follows established technical procedures, documentation, security standards, and change control practices. Assists with onboarding and offboarding tasks, including workstation setup, equipment recovery, access coordination, and user support. Provides basic end-user training and guidance for standard hardware, software, security practices, and business applications. Travels to ACP clinic and business office locations as needed to provide onsite technical support. Participates in a rotating on-call schedule or after-hours support as required. Participates in IT projects and may assist with small-scale technology initiatives. Identifies recurring issues and suggests process, documentation, or technology improvements. Maintains professional knowledge by learning new technologies, tools, and procedures relevant to the role. Required Knowledge, Skills, and Abilities Working knowledge of Windows desktop operating systems in a corporate network environment. Basic understanding of Active Directory, user accounts, permissions, group membership, and password management. Familiarity with Microsoft Office and Microsoft 365 applications. Understanding of fundamental networking concepts including IP addressing, DNS, DHCP, Wi-Fi, VPN, and basic connectivity troubleshooting. Ability to troubleshoot hardware, software, printing, peripheral, and application issues. Strong customer service skills with the ability to communicate technical information to non-technical users. Ability to organize workload, prioritize support requests, and manage multiple tasks simultaneously. Ability to work independently while also contributing effectively as part of a team. Strong written and verbal communication skills. Ability to follow documented procedures and contribute to documentation when needed. Ability to remain calm and professional while supporting users in urgent or stressful situations. Ability to identify opportunities for process improvement and communicate suggestions appropriately. Physical, Travel, and Work Requirements Ability to lift up to 50 pounds and move computer-related equipment such as desktops, monitors, printers, scanners, and audio/visual equipment. Ability to perform work that may require kneeling, crawling, bending, reaching overhead, and working under desks or in equipment areas. Ability to travel between ACP locations in Tucson, Oro Valley, Green Valley, and surrounding areas as needed. Valid driver's license, reliable transportation, and clean driving record required. Availability to occasionally work evenings, weekends, or participate in an after-hours support rotation. Education and Experience Requirements Associate degree in Computer Science, Information Technology, related field, or equivalent technical certification or work experience. Minimum of 2 years of experience supporting desktop users in a networked business environment. Experience using a helpdesk ticketing system preferred. Experience supporting users in a healthcare, clinical, or multi-site business environment preferred. Preferred Qualifications Experience with endpoint management, imaging, software deployment, or patch management tools. Experience supporting Microsoft 365, Exchange Online, OneDrive, Teams, and SharePoint. Experience with Active Directory user and computer administration. Experience supporting printers, scanners, label printers, and other clinical or office peripherals. Experience with mobile device support. Experience with remote support tools. Experience working with vendors for hardware, software, telecom, or service-related issues. Basic knowledge of Linux, web administration, IIS, Apache, PHP, or JavaScript is a plus but not required.
Network Services Technician Position Number: B258PD Starting Wage/Salary: $70,000 - $80,000 plus exceptional benefits Close Date: Open Until Filled: Yes Open Until Filled Notes: Priority Application Deadline 9/13/2026. Please note interviews for this position will only be conducted in person at our Bend Campus. Incomplete applications will not be considered by hiring committees. Primary Purpose: Responsible for assisting the Network Services Manager with the day-to-day functioning of the College local and wide-area data/video/voice networks including troubleshooting routers, hubs, switches, and communication lines. This position also supports other ITS teams in evaluating, configuring, and administering the COCC network. The position is part of the ITS Network Team within the Tech Support Services area of the ITS department. As such, will also participate in research, development, and direct support of projects that enhance COCC's information technology. Essential Duties and Responsibilities: Assist with network maintenance and overall network stability by: Performing daily operations and monitoring a wired and wireless network. Assisting the Network Services Manager with the installation, maintenance, and monitoring of networking equipment. This may include applying software updates as well as major upgrades. Identifying trends, recommending and implementing corrective measures, and documenting action taken. Serving as a technical specialist in network problems and emergencies; assists in troubleshooting and resolution of network problems. Assisting with analysis and monitoring of network activities to ensure optimal network operation. Helping install and improve network infrastructure to include fiber, cabling, and equipment. Maintaining network documentation and wiring documentation pertaining to the network systems. Helping maintain an inventory of network equipment and parts. Assisting in the maintenance of phone and voice mail systems. Assisting with cross-team training and support of end-user technical issues including, workstations, AV programming, and hardware/software engineering. Network Infrastructure Support COCC learning environment by: Working with the campus constituents, network team, and ITS team members to ensure stable and functional networking services are provided to all COCC campuses. Identifying, suggesting, and implementing improvements to systems and network environment. Assists the Network Services Manager to provide a stable and reliable network environment between State Universities and COCC Provide technical assistance for existing and new building facilities in the support of future technologies. Coordinate with outside vendors as necessary to obtain technical support, quotes, and guidance for network activities. Performing network maintenance during designated maintenance windows. Network Projects As part of the networking team, evaluate and implement projects aimed at sustaining the following: Crestron programming and connectivity Wireless and Wired Network Configuration, Troubleshooting, and Support. Utilizing Network Monitoring tools Firewall Monitoring Network Documentation Power / UPS Management Phone and Voice Mail Support Open Community Wireless Network Support Residence Hall Network Troubleshooting and Support Outlying Campus Support. Network Support of Outside Services AV Switch and Equipment Programming and Configuration. Network Cabling Installation, Troubleshooting, and Documentation. Knowledge, Skills, and Abilities: Individuals must possess these knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. A strong understanding of Network Topology and client connections to the network is required. This individual blends strong interpersonal skills with excellent technical ability. Ability to perform classroom AV installs and programming. Understand the issues involved with administering and maintaining educational infrastructure, including network connectivity, Internet access, wireless access, etc. Ability to provide input in making decisions regarding changes to the network such that interruptions are rare, generally planned, and brief. Ability to review and evaluate the College networks and make recommendations. Ability to gather information from other ITS staff to obtain information regarding potentially related problems to network systems. Basic knowledge of data security including encryption, intrusion detection, firewalls, virus protection, etc. Ability to use office equipment, power tools, machinery, computers, and network diagnostic tools. Ability to work with Network and Communication Service providers and ITS technical support staff. Knowledge monitoring and maintaining routers, switches, and other networking devices. Ability to support outside agencies telecommunications needs as defined by contractional agreements with COCC . Must be able to communicate effectively, both orally and in writing, using the English language with or without the use of an interpreter. Minimum Requirements: Education Associate's degree in a technology-related field or equivalent experience. Experience Three years of experience with network infrastructure activities such as monitoring and configuring network routers and switches, programming room control systems, and supporting network infrastructure. One year of experience working in an enterprise and/or production technology environment, providing complex end-user support. Other Valid Oregon Driver's license, and the ability to meet the College requirements to drive campus vehicles; or the ability to obtain within 30-days of employment. Preferred Qualifications: Education Bachelor's degree in a technology-related field or equivalent. Experience Greater than three years of experience with networking infrastructure activities. Experience with wiring network infrastructure including types of wiring categories. To apply, visit The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at or the Vice President for Student Affairs at . This policy covers nondiscrimination in both employment and access to educational opportunities. When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3. In support of COCC's EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting. Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency je-65b0f4457be0a994b8d648b26
09/17/2026
Full time
Network Services Technician Position Number: B258PD Starting Wage/Salary: $70,000 - $80,000 plus exceptional benefits Close Date: Open Until Filled: Yes Open Until Filled Notes: Priority Application Deadline 9/13/2026. Please note interviews for this position will only be conducted in person at our Bend Campus. Incomplete applications will not be considered by hiring committees. Primary Purpose: Responsible for assisting the Network Services Manager with the day-to-day functioning of the College local and wide-area data/video/voice networks including troubleshooting routers, hubs, switches, and communication lines. This position also supports other ITS teams in evaluating, configuring, and administering the COCC network. The position is part of the ITS Network Team within the Tech Support Services area of the ITS department. As such, will also participate in research, development, and direct support of projects that enhance COCC's information technology. Essential Duties and Responsibilities: Assist with network maintenance and overall network stability by: Performing daily operations and monitoring a wired and wireless network. Assisting the Network Services Manager with the installation, maintenance, and monitoring of networking equipment. This may include applying software updates as well as major upgrades. Identifying trends, recommending and implementing corrective measures, and documenting action taken. Serving as a technical specialist in network problems and emergencies; assists in troubleshooting and resolution of network problems. Assisting with analysis and monitoring of network activities to ensure optimal network operation. Helping install and improve network infrastructure to include fiber, cabling, and equipment. Maintaining network documentation and wiring documentation pertaining to the network systems. Helping maintain an inventory of network equipment and parts. Assisting in the maintenance of phone and voice mail systems. Assisting with cross-team training and support of end-user technical issues including, workstations, AV programming, and hardware/software engineering. Network Infrastructure Support COCC learning environment by: Working with the campus constituents, network team, and ITS team members to ensure stable and functional networking services are provided to all COCC campuses. Identifying, suggesting, and implementing improvements to systems and network environment. Assists the Network Services Manager to provide a stable and reliable network environment between State Universities and COCC Provide technical assistance for existing and new building facilities in the support of future technologies. Coordinate with outside vendors as necessary to obtain technical support, quotes, and guidance for network activities. Performing network maintenance during designated maintenance windows. Network Projects As part of the networking team, evaluate and implement projects aimed at sustaining the following: Crestron programming and connectivity Wireless and Wired Network Configuration, Troubleshooting, and Support. Utilizing Network Monitoring tools Firewall Monitoring Network Documentation Power / UPS Management Phone and Voice Mail Support Open Community Wireless Network Support Residence Hall Network Troubleshooting and Support Outlying Campus Support. Network Support of Outside Services AV Switch and Equipment Programming and Configuration. Network Cabling Installation, Troubleshooting, and Documentation. Knowledge, Skills, and Abilities: Individuals must possess these knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. A strong understanding of Network Topology and client connections to the network is required. This individual blends strong interpersonal skills with excellent technical ability. Ability to perform classroom AV installs and programming. Understand the issues involved with administering and maintaining educational infrastructure, including network connectivity, Internet access, wireless access, etc. Ability to provide input in making decisions regarding changes to the network such that interruptions are rare, generally planned, and brief. Ability to review and evaluate the College networks and make recommendations. Ability to gather information from other ITS staff to obtain information regarding potentially related problems to network systems. Basic knowledge of data security including encryption, intrusion detection, firewalls, virus protection, etc. Ability to use office equipment, power tools, machinery, computers, and network diagnostic tools. Ability to work with Network and Communication Service providers and ITS technical support staff. Knowledge monitoring and maintaining routers, switches, and other networking devices. Ability to support outside agencies telecommunications needs as defined by contractional agreements with COCC . Must be able to communicate effectively, both orally and in writing, using the English language with or without the use of an interpreter. Minimum Requirements: Education Associate's degree in a technology-related field or equivalent experience. Experience Three years of experience with network infrastructure activities such as monitoring and configuring network routers and switches, programming room control systems, and supporting network infrastructure. One year of experience working in an enterprise and/or production technology environment, providing complex end-user support. Other Valid Oregon Driver's license, and the ability to meet the College requirements to drive campus vehicles; or the ability to obtain within 30-days of employment. Preferred Qualifications: Education Bachelor's degree in a technology-related field or equivalent. Experience Greater than three years of experience with networking infrastructure activities. Experience with wiring network infrastructure including types of wiring categories. To apply, visit The goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran or military status, pregnancy or any other classes protected under federal and state statutes in any education program, activities or employment. Persons with questions about this statement should contact Human Resources at or the Vice President for Student Affairs at . This policy covers nondiscrimination in both employment and access to educational opportunities. When brought to the attention of the appropriate parties, any such actions will be promptly and equitably responded to according to the process outlined in general procedures sections N-1, N-2, or N-3. In support of COCC's EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting. Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency je-65b0f4457be0a994b8d648b26
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Senior Associate in Customer & Operations for our Consulting practice. Responsibilities : Support the delivery of large, complex public sector and state/local government engagements that identify, design, and implement creative business and technology services for state/local government clients with a particular focus on transportation systems including IBM Maximo and Octave Attune. Execute methodologies and solutions specific to the public sector and state/local government industry in the Enterprise Asset Management space. Handle engagement risk, project economics, planning and budgeting, account receivables, and definition of deliverable content to help ensure buy-in of proposed solutions from top management levels Maintain relationships with management at state/local government agencies and related commercial partners positioning self and the firm for opportunities to generate new business related to Enterprise Asset Management. Evaluate projects from a technical stance, helping to ensure that the development methods used are correct and practical; evaluate risks related to requirements management, business process definition, testing processes, internal controls, project communications, training, and organizational change management Work closely with client teams, client Asset Managers, and client supervisor/technician roles related to asset management operations Qualifications : A minimum of three years of management consulting experience focused in the public sector and state/local government industry as a technical architect responsible for large scale application design and architecture preferably with a state/local government agency Bachelor's degree from an accredited college/university in technical sciences or information systems and/or related technical background / certifications in EAM Demonstrated ability to delivery transportation related solutions including experience with IBM Maximo; relevant skills in project management with hands-on experience in the full lifecycle of project delivery Experience providing enterprise architecture analysis and design services for large scale system implementation projects and with modular system Knowledge of supporting transportation infrastructure Ability to travel up to 50% Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: California Salary Range: $94430 - $202745 KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
09/16/2026
Full time
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Senior Associate in Customer & Operations for our Consulting practice. Responsibilities : Support the delivery of large, complex public sector and state/local government engagements that identify, design, and implement creative business and technology services for state/local government clients with a particular focus on transportation systems including IBM Maximo and Octave Attune. Execute methodologies and solutions specific to the public sector and state/local government industry in the Enterprise Asset Management space. Handle engagement risk, project economics, planning and budgeting, account receivables, and definition of deliverable content to help ensure buy-in of proposed solutions from top management levels Maintain relationships with management at state/local government agencies and related commercial partners positioning self and the firm for opportunities to generate new business related to Enterprise Asset Management. Evaluate projects from a technical stance, helping to ensure that the development methods used are correct and practical; evaluate risks related to requirements management, business process definition, testing processes, internal controls, project communications, training, and organizational change management Work closely with client teams, client Asset Managers, and client supervisor/technician roles related to asset management operations Qualifications : A minimum of three years of management consulting experience focused in the public sector and state/local government industry as a technical architect responsible for large scale application design and architecture preferably with a state/local government agency Bachelor's degree from an accredited college/university in technical sciences or information systems and/or related technical background / certifications in EAM Demonstrated ability to delivery transportation related solutions including experience with IBM Maximo; relevant skills in project management with hands-on experience in the full lifecycle of project delivery Experience providing enterprise architecture analysis and design services for large scale system implementation projects and with modular system Knowledge of supporting transportation infrastructure Ability to travel up to 50% Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: California Salary Range: $94430 - $202745 KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Senior Associate in Customer & Operations for our Consulting practice. Responsibilities : Support the delivery of large, complex public sector and state/local government engagements that identify, design, and implement creative business and technology services for state/local government clients with a particular focus on transportation systems including IBM Maximo and Octave Attune. Execute methodologies and solutions specific to the public sector and state/local government industry in the Enterprise Asset Management space. Handle engagement risk, project economics, planning and budgeting, account receivables, and definition of deliverable content to help ensure buy-in of proposed solutions from top management levels Maintain relationships with management at state/local government agencies and related commercial partners positioning self and the firm for opportunities to generate new business related to Enterprise Asset Management. Evaluate projects from a technical stance, helping to ensure that the development methods used are correct and practical; evaluate risks related to requirements management, business process definition, testing processes, internal controls, project communications, training, and organizational change management Work closely with client teams, client Asset Managers, and client supervisor/technician roles related to asset management operations Qualifications : A minimum of three years of management consulting experience focused in the public sector and state/local government industry as a technical architect responsible for large scale application design and architecture preferably with a state/local government agency Bachelor's degree from an accredited college/university in technical sciences or information systems and/or related technical background / certifications in EAM Demonstrated ability to delivery transportation related solutions including experience with IBM Maximo; relevant skills in project management with hands-on experience in the full lifecycle of project delivery Experience providing enterprise architecture analysis and design services for large scale system implementation projects and with modular system Knowledge of supporting transportation infrastructure Ability to travel up to 50% Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: California Salary Range: $94430 - $202745 KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
09/16/2026
Full time
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. KPMG is currently seeking a Senior Associate in Customer & Operations for our Consulting practice. Responsibilities : Support the delivery of large, complex public sector and state/local government engagements that identify, design, and implement creative business and technology services for state/local government clients with a particular focus on transportation systems including IBM Maximo and Octave Attune. Execute methodologies and solutions specific to the public sector and state/local government industry in the Enterprise Asset Management space. Handle engagement risk, project economics, planning and budgeting, account receivables, and definition of deliverable content to help ensure buy-in of proposed solutions from top management levels Maintain relationships with management at state/local government agencies and related commercial partners positioning self and the firm for opportunities to generate new business related to Enterprise Asset Management. Evaluate projects from a technical stance, helping to ensure that the development methods used are correct and practical; evaluate risks related to requirements management, business process definition, testing processes, internal controls, project communications, training, and organizational change management Work closely with client teams, client Asset Managers, and client supervisor/technician roles related to asset management operations Qualifications : A minimum of three years of management consulting experience focused in the public sector and state/local government industry as a technical architect responsible for large scale application design and architecture preferably with a state/local government agency Bachelor's degree from an accredited college/university in technical sciences or information systems and/or related technical background / certifications in EAM Demonstrated ability to delivery transportation related solutions including experience with IBM Maximo; relevant skills in project management with hands-on experience in the full lifecycle of project delivery Experience providing enterprise architecture analysis and design services for large scale system implementation projects and with modular system Knowledge of supporting transportation infrastructure Ability to travel up to 50% Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) KPMG LLP and its affiliates and subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work . Follow this link to obtain salary ranges by city outside of CA: California Salary Range: $94430 - $202745 KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
