329 jobs found

Job Description Job Description Positions are full-time and onsite (in-person) at our office in beautiful Fort Walton Beach, Florida. What will you do? This is a Marketing Data Analyst role within the Marketing Department, reporting directly to the Director of Marketing. You will own the measurement and reporting of marketing performance across the full customer funnel, from first touch through subscription and revenue. You'll build and maintain dashboards, design event tracking schemas, manage customer data and automation scenarios within our CDP, and work within data warehouses to extract and transform the data that powers our decision-making. Your analysis will flow directly to the Director of Marketing to inform strategy, resource allocation, and tactical adjustments across every marketing channel. How You'll Make An Impact We are seeking a detail-oriented, technically skilled analyst who can turn fragmented data into a clear, unified picture of what's driving growth and what isn't. You'll bring structure to our marketing measurement, close instrumentation gaps, and give leadership the confidence to make faster, smarter decisions. Your work will directly shape how we invest across channels, optimize our funnel, and scale a product that helps families navigate some of the hardest moments of their lives. If you thrive at the intersection of marketing strategy and data engineering, and you want your analysis to actually change how a team operates, this role was built for you. Key Responsibilities Reporting & Dashboards Build, maintain, and iterate on dashboards (Looker Studio preferred) for the marketing department and leadership. Develop full-funnel reporting that distinguishes between upper, mid, and lower-funnel performance, with appropriate KPIs at each stage (impressions, CPM, CAC, LTV, ARPU, MRR, ARR, churn, etc.). Analyze conversion paths across paid media, organic, content/SEO, email, retargeting, and direct referral channels; implement multi-touch attribution beyond GA4 last-click. Identify instrumentation gaps that block KPI reporting and prioritize fixes by business impact. Track cross-platform (web/app) conversion symmetry and flag discrepancies. Data Infrastructure & Instrumentation Work within data warehouses to extract, transform, and query data. Own event schema design and implementation for tracking key conversion milestones across website and apps. Manage UTM strategy/taxonomy and configure Google Tag Manager containers to ensure accurate attribution and event firing. Monitor data integrity across GA4, Firebase, Google Search Console, Semrush, and platform-native tools. CDP & Marketing Automation Create and manage scenarios including trigger configuration (on-event, API-based, date-attribute), branching logic, and A/B testing. Build and maintain customer segments using behavioral data, event attributes, and aggregates. Manage customer data: profiles, identifiers, attributes, and events. Set up and manage data imports/exports between the CDP and external data warehouses. Collaboration Report directly to the Director of Marketing; surface findings, flag what's working and what's not, and provide data-backed recommendations to inform strategic decisions. Translate business questions into analytical frameworks and proactively identify information gaps before they become blockers. Maintain a working understanding of all marketing disciplines (social media, public relations, SEO, content strategy, digital advertising, email/lifecycle, and website) so that data analysis and recommendations account for how each channel operates, what it's optimized for, and how it contributes to full-funnel performance. Skills Required SQL required; Python or R strongly preferred. Hands-on data warehouse experience (writing queries, building views, managing pipelines). Advanced-level proficiency in GA4, Google Tag Manager, and Google Search Console. Dashboard development including calculated fields, blended data sources, and dynamic filtering. Understanding of marketing funnel mechanics and how to analyze KPIs at each stage. Working knowledge of UTM parameters, naming conventions, and campaign tracking taxonomy. Strong understanding of digital marketing tactics: content, SEO/GEO/AEO, paid search, paid social, display/retargeting, email, and website. Ability to translate complex data into concise reporting for varied audiences. Solution-focused with a knack for identifying information gaps. Effective working independently and as part of a team to meet deadlines. Training & Experience 2-4 years in marketing analytics or data analysis with direct responsibility for measurement and reporting. Proven experience writing SQL against data warehouses to analyze data from multiple sources. Track record building full-funnel dashboards and reporting frameworks tied to revenue outcomes. Hands-on GTM implementation experience (custom events, data layer, tag/trigger architecture). Experience with at least one CDP or marketing automation platform; must demonstrate ability to create automated scenarios, configure event-based triggers, and manage customer data/segments. Substantial experience with digital marketing tactics: Google Ads, Meta Ads, SEO, content, email/lifecycle, retargeting, and consumer journey mapping. Experience with multi-touch attribution modeling. Bonus Skills B2C SaaS or subscription-based product experience Firebase Analytics for mobile app tracking Google Digital Marketing & Analytics certifications Microsoft Data Analytics certifications Semrush or similar SEO analytics platforms Predictive analytics, cohort modeling, or ML applications in marketing JavaScript SDK implementation for web tracking API integrations for data pipeline automation Understanding of SaaS/subscription metrics: CAC, LTV, LTV:CAC, CAC payback, ARPU, MRR, ARR, churn. Candidates must be legally authorized to work in the United States and must not now or in the future require visa sponsorship to continue employment NOTE TO APPLICANTS: Salary or wages listed on or are not based on actual data for this job listing. The salary ranges that any third party provides with the listing on their websites are based on their own salary calculators and are not accurate for the Northwest Florida area. Candidate(s) who are offered a position will be required to successfully pass a pre-employment background check and drug screening. Applicants must be currently authorized to work in the US and not require sponsorship now or in the future. TalkingParents is an Equal Opportunity Employer No outsourcing or recruiting firms, please

Job Description Job Description Senior Consultant, CX Research & Survey MethodologyAbout Technical Assent Technical Assent is a federal consulting firm that helps government organizations improve services, programs, and mission outcomes through human-centered design, customer experience, research, analytics, and practical implementation support. We work with federal clients to understand customer and employee needs, measure experience, generate actionable insights, and help leaders make evidence-based decisions. Position Summary Technical Assent is seeking a Senior Consultant to lead customer experience, employee experience, survey research, and applied social science research projects for federal clients. This role is designed for an experienced research professional who can independently develop research plans, design survey instruments, guide sampling and analysis approaches, oversee survey implementation, interpret findings, and advise clients. The successful candidate will combine applied research judgment with practical consulting delivery. They should be comfortable designing defensible research approaches, working hands-on with survey and analytics platforms, leading client conversations, supervising junior staff, and translating data into clear insights and recommendations. This is not an academic research role. It is an applied consulting role for someone who can use strong research methods to help government clients make better decisions, improve services, and measure customer, employee, and stakeholder experience. Responsibilities The Senior Consultant will lead and support federal CX, EX, and applied research projects by performing responsibilities such as: Designing research plans for customer experience, employee experience, program evaluation, stakeholder research, and public-sector service improvement projects. Developing survey instruments, sampling approaches, analysis plans, reporting frameworks, and data collection strategies. Advising clients on research design, survey methodology, question wording, response options, sampling, weighting, statistical testing, qualitative coding, and interpretation of results. Leading or overseeing survey configuration, testing, fielding, monitoring, and quality assurance in Qualtrics and related platforms. Translating client goals and program questions into practical research designs and measurable constructs. Developing data analysis approaches that may include descriptive statistics, cross-tabulations, segmentation, trend analysis, statistical comparisons, weighting, open-ended response coding, and mixed-methods synthesis. Creating or overseeing creation of dashboards, reports, briefings, codebooks, data files, and executive-ready findings using tools such as Excel, Qualtrics dashboards, Power BI, Tableau, or similar platforms. Interpreting quantitative and qualitative findings and translating them into clear implications, recommendations, and decision support for federal leaders. Leading client meetings, research design discussions, working sessions, briefings, and status updates. Managing research workstreams, coordinating junior staff, reviewing deliverables, and ensuring work is accurate, useful, and delivered on schedule. Supporting project managers with scope, schedule, level-of-effort planning, risks, assumptions, and delivery quality. Helping develop reusable methods, templates, quality control practices, and documentation standards for Technical Assent's research and survey work. Supporting proposals, capture efforts, past performance writeups, solutioning, or technical approaches from time to time. Contributing to a consulting culture focused on practical insight, methodological rigor, client trust, and measurable mission impact. Required Qualifications At least 5 years of directly relevant experience in survey research, customer experience research, employee experience research, social science research, market research, program evaluation, user research, public policy research, or related applied research work. Experience designing and executing applied research studies from research questions through data collection, analysis, reporting, and recommendations. Hands-on experience with Qualtrics, including survey design, configuration, testing, distribution, data exports, and/or dashboards. Experience developing survey instruments and advising on question wording, logic, response scales, respondent experience, and data quality. Experience developing or implementing sampling plans, analysis plans, statistical testing approaches, weighting approaches, qualitative coding methods, or mixed-methods research designs. Experience analyzing survey or research data and developing clear findings, implications, and recommendations. Proficiency with Microsoft Excel and experience using Qualtrics dashboards, Power BI, Tableau, or similar reporting and visualization tools. Ability to lead client conversations and explain research methods, findings, tradeoffs, risks, and recommendations clearly to non-technical audiences. Ability to manage research workstreams, review the work of junior staff, and ensure deliverables are accurate, well-structured, and client-ready. Strong written communication skills, including experience developing reports, briefings, research plans, findings summaries, or client deliverables. Strong consulting skills, including responsiveness, judgment, organization, and comfort working across multiple projects or stakeholders. U.S. citizenship. Ability to obtain and maintain a public trust clearance or security clearance, if required. Preferred Qualifications Master's degree or PhD in social science, psychology, sociology, public policy, statistics, survey methodology, industrial/organizational psychology, human-centered design, market research, data analytics, or a related field. Direct experience supporting federal government clients. Experience with customer experience, employee experience, voice-of-customer, human-centered design, service design, or public-sector program evaluation. Experience with Medallia, Alchemer, SurveyMonkey, Forsta, Confirmit, or other survey or VOC platforms. Familiarity with Section 508 accessibility, privacy requirements, data protection practices, or FedRAMP environments. Familiarity with OMB/PRA requirements or federal survey clearance processes. Experience using SPSS, R, Python, SQL, or other statistical/data analysis tools. Experience developing codebooks, data dictionaries, data files, weighting documentation, dashboards, and recurring reporting products. Experience supporting proposals, capture, pricing assumptions, past performance narratives, or technical solution development. Experience mentoring junior researchers, analysts, or consultants. Success Profile A strong candidate for this role is someone who: Can design a defensible research approach without overcomplicating the work. Understands both methodological rigor and the practical realities of federal consulting delivery. Can lead a client / stakeholder community from a broad problem statement to a clear research plan, useful findings, and actionable recommendations. Is comfortable reviewing survey logic, data files, dashboards, statistical outputs, and narrative reports. Can mentor junior staff while still working hands-on as the project requires. Communicates research findings in a way that helps leaders make decisions. Work Environment and Travel This role may be remote or hybrid, depending on project and company needs. Limited travel may be required, typically less than 10%. Compensation The expected salary range for this role is $100,000 to $130,000, depending on experience, qualifications, location, and level. The Company Technical Assent is passionate about services - in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our client. Your team will work IN and ON the client's core mission - helping them to deliver their services day-to-day while simultaneously looking for opportunities to improve. Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact. A Little About Our Culture We look for these attributes in our teammates. Our team combines the creative and the pragmatic to deliver the results that matter most to our clients. We see beauty when art and science come together. We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams. We continually seek feedback from our customers and employees, looking for opportunities to grow. We are a small company which gives you an essential voice in shaping our culture. You will help grow our culture, and you will grow from the experience, too. You will be part of a team to take an improvement concept and transform it into a capability - an asset that provides measurable value to our client's mission. The team will work with users, prototype, develop, and deliver new capabilities. We hold ourselves accountable to impacting outcomes. Additional Information: Come as you are - Technical Assent is committed to a workplace free of discrimination . click apply for full job details

Job Description Job Description Infopro Digital, the B2B group specialising in information and technology, is currently looking for a GRC Research Analyst to strengthen the team at its Chartis Research business based in Nashville, Tennessee. About the Company Infopro Digital is a global B2B group with more than 4,000 employees across 26 countries, delivering information, data and technology solutions to professional communities across automotive, risk and insurance, construction, industry and retail. Chartis Research operates as part of Infopro Digital's Risk Global portfolio, contributing specialist expertise in risk technology research within a global organisation focused on information, data and technology solutions. Chartis Research is the leading provider of research and analysis on the global market for risk technology. The organisation focuses on analysing risk and compliance requirements of major financial institutions and delivers high quality insight, market intelligence and advisory services to support decision making. Role Overview As a GRC Research Analyst, you will contribute to the development and delivery of research and advisory services in governance, risk, compliance and cybersecurity technologies. You will support thought leadership, develop client relationships and contribute to shaping market insight within the global GRC landscape. Key Responsibilities Contribute to the development and delivery of research and advisory services across governance, risk, compliance and cybersecurity technologies Support Research Directors in conducting and authoring research including market analysis, rankings and bespoke reports Build and develop trusted relationships with GRC vendors and end users Engage with business development teams to support new memberships and advisory opportunities Deliver and support market presentations, briefings and conference participation Monitor regulatory developments and market trends through research and industry engagement Collaborate across Risk Global brands to share expertise and support business growth Participate in internal research discussions and contribute to shaping research agendas Support advisory and consulting engagements, including tailored client deliverables Contribute to thought leadership content and research outputs Support research operations and infrastructure improvements Coach and support other research team members where required Requirements Required Skills and Experience 2-3 years of experience in governance, risk, compliance or related technology and services Bachelor's degree in a relevant field or equivalent professional experience (Master's degree is a plus) Demonstrable knowledge of GRC technologies and solutions Understanding of global regulatory frameworks and compliance requirements Strong analytical and research capabilities Excellent written and verbal communication skills, with ability to explain complex concepts clearly Strong proficiency in Microsoft Office tools, particularly Excel Ability to manage multiple projects and work in a fast paced environment Strong interpersonal skills with ability to build professional relationships Evidence of intellectual curiosity and willingness to challenge ideas and contribute to thought leadership Preferred Skills Experience with data analysis tools or programming languages (e.g. R, Python, SPSS) Familiarity with Salesforce, Power BI or similar platforms Experience using AI tools for research content development Experience within financial services, RiskTech or RegTech environments Experience producing analytical, scientific or business reports Strong creative thinking and ability to work collaboratively across teams Benefits We know great people make great companies. Infopro Digital is defined by people and passion and powered by knowledge and innovation. Everything we do is centered on trust, integrity and respect. Our collaborative approach drives creativity across our markets; and our focus on giving teams ownership allows us to build an entrepreneurial culture where our people and brands can thrive and grow. As well as working with the most interesting, talented and fun people, we operate a culture where success is recognized. You will be supported throughout your career, tailoring your development through management support, internal and external training courses, and on the job training. In addition to a competitive salary we offer the following benefits: 20 Vacation Days (rising to 25 days) 5 paid sick days 11 Paid company holidays Medical, Dental & Vision Insurance (including life insurance) 401k Plan Plus Match Flexible Spending Account (FSA) Short-term and Long-term Disability Employee Assistance Program Flexible Working Additional Life Insurance Office Gym Membership Employee Referral Scheme Equal Opportunities We provide equal opportunities to employees and job applicants and do not discriminate, either directly or indirectly, on the basis of any protected characteristic or any other characteristic or activity protected by law. To comply fully with equal opportunities legislation, we monitor all job applications. Applicants are therefore asked to complete equal opportunities questions as part of the application process. This information is collected anonymously, stored securely, and used solely for monitoring purposes. There is no obligation to provide this information, and all applicants will be treated equally whether or not they choose to do so. Infopro Digital - Great Place to Work Infopro Digital is Proud to Announce its 2024 Great Place To Work Certification Infopro Digital USA is proud to be Certified by Great Place To Work in 2024 year. The prestigious award is based entirely on what current employees say about their experience working at Infopro Digital. Great Place To Work is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation. Infopro Digital Services Limited collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Job Description Job Description Job Title : Marketing Data Analyst Compensation : Pay: $70,000 - $98,500 Job Type: Full Time / Exempt Reports to: Chief Marketing Officer Location: Remote (St. Louis/Nashville) Position Summary The Marketing Data Analyst is responsible for consolidating, analyzing, and interpreting marketing and sales data across multiple platforms, vendors, and locations to deliver actionable insights that support business growth. This role serves as the central resource for measuring marketing performance, connecting campaigns and programs to revenue outcomes, and providing reporting that enables data-driven decision-making. This role serves as the central hub for performance insights, connecting marketing efforts to real business outcomes at the location level. The Marketing Data Analyst works closely with internal marketing teams, external agencies, and operational leadership to ensure marketing performance is clearly measured and translated into informed decision-making. This position is ideal for a highly analytical, detail-oriented marketer who enjoys working with complex datasets, multiple vendors, and fast-growing brands, and who can turn messy data into confident strategic insight. Key Responsibilities 1. Executive Reporting & Location-Level Insights Develop and deliver recurring performance reports and dashboards highlighting marketing initiatives, campaigns, and promotions by location. Analyze results at both the corporate and individual location levels to identify insights, trends, opportunities, and risks. Translate complex data into clear insights and recommendations that support strategic marketing decisions. Build and maintain dashboards and recurring reports that combine marketing and sales data. 2. Data Aggregation & Analysis Compile, normalize, and analyze data from multiple sources, including GA4, point-of-sale systems, digital agency reporting, paid media platforms (Google, Meta, TikTok), and email/SMS marketing platforms. Implement and maintain tracking. Ensure data integrity across platforms, tagging systems, and attribution models. Develop processes to improve data visibility, reporting efficiency, and performance measurement. Build reporting frameworks that connect marketing performance with revenue and booking. 3. Program & Promotion Performance Analyze the effectiveness of marketing programs, promotions, and campaigns. Measure campaign impact across ticket sales, birthday parties, group events, memberships, and overall revenue performance. Provide post-campaign reporting and insights to help maximize the impact of future initiatives. 4. Vendor & Agency Management Work closely with multiple marketing agencies and vendors, each with their own reporting methodologies. Evaluate and interpret third-party reports, consolidating key insights into a unified view. Identify gaps, inconsistencies, or inefficiencies in vendor reporting and flag opportunities for improvement. Support ongoing agency coordination and performance optimization 5. Cross-Team Collaboration Partner with social, email/SMS, web, field marketing and operations teams to align data with marketing execution and provide performance insights. Assist with ad hoc analysis related to location performance, promotions, or leadership requests. Qualifications Education: Bachelor's degree in Marketing, Business Analytics, Data Analytics, Statistics, Business Administration or a related field, or an equivalent combination of education and experience. Experience: 3-6 years of experience in marketing analytics, business intelligence, performance marketing, or a related analytical role. Experience collecting, integrating, and analyzing data from multiple sources to support marketing and business decisions Experience building dashboards and data visualizations using Looker Studio, Power BI, Tableau, or similar business intelligence tools. Experience working with point-of-sale (POS) or transactional data; Roller experience is a plus. Experience supporting multi-location, franchise, retail, hospitality, family entertainment, or consumer-facing businesses. Experience connecting marketing performance metrics with revenue, bookings, customer acquisition, and retention data. Experience working with marketing agencies, digital vendors, or external analytics partners preferred. Demonstrated ability to identify trends, optimize campaign performance, and drive measurable business results through data-driven recommendations. Skills & Competencies: Strong proficiency in SQL or other database querying tools for extracting, validating, and analyzing marketing and transactional data. Advanced proficiency in Microsoft Excel or Google Sheets, including pivot tables, advanced formulas, data modeling, and reporting. Proficiency with Google Analytics 4 (GA4), website analytics, paid media platforms (Google Ads, Meta, TikTok), and email/SMS marketing performance reporting. Strong analytical and critical-thinking skills with the ability to transform complex data into clear, actionable recommendations. Excellent organizational, project management, and attention-to-detail skills with the ability to manage multiple priorities in a fast-paced environment. Strong written and verbal communication skills with the ability to present findings to cross-functional teams and executive leadership. Self-motivated with a continuous improvement mindset and the ability to work independently while collaborating effectively across departments. Core Competencies Business Intelligence - Translates complex marketing, operational, and financial data into actionable insights that support business decisions. Strategic Thinking - Connects marketing performance metrics to broader business objectives, identifying opportunities to improve revenue, guest acquisition, and retention. Analytical Problem Solving - Uses critical thinking and data-driven methodologies to identify trends, diagnose issues, and recommend effective solutions. Business Acumen - Understands how marketing initiatives influence guest behavior, operational performance, and overall business results. Continuous Improvement - Evaluates reporting processes, measurement strategies, and analytics tools to improve efficiency and business insight. Attention to Detail - Maintains a high level of accuracy while managing large datasets, validating information, and ensuring reporting integrity. Ownership & Accountability - Takes responsibility for data accuracy, reporting quality, and delivering timely insights that support organizational success. Data Storytelling - Presents complex findings in a clear, concise, and compelling manner tailored to diverse audiences, including senior leadership. Physical Requirements Ability to sit for extended periods while working at a computer. Must be able to lift and move up to 25 lbs. (marketing materials or equipment). Frequent use of standard office equipment, including computer and telephone. Ability to travel up to 10-15% as business needs require. Work Schedule This is a full-time, exempt position with a standard Monday through Friday schedule. Flexibility is required to support business priorities, reporting deadlines, marketing initiatives, campaign launches, special events and other operational needs as necessary. Benefits 401(k) with company match Health, dental, and vision insurance Paid time off and holiday pay Professional development opportunities Flexible schedule to support work-life balance FREE park admission, plus discounts on food and retail. Opportunities to grow with Slick City through training and career advancement. About Slick City Action Park Slick City Action Park is the world's first and only indoor slide and action sports park designed for all ages. We're redefining family entertainment by combining massive slides, sport courts, and thrilling attractions into one high-energy destination. With locations expanding nationwide, Slick City is built on innovation, inclusivity, and creating safe, adrenaline-filled fun for every guest.

Job Description Job Description Senior Consultant, CX Research & Survey MethodologyAbout Technical Assent Technical Assent is a federal consulting firm that helps government organizations improve services, programs, and mission outcomes through human-centered design, customer experience, research, analytics, and practical implementation support. We work with federal clients to understand customer and employee needs, measure experience, generate actionable insights, and help leaders make evidence-based decisions. Position Summary Technical Assent is seeking a Senior Consultant to lead customer experience, employee experience, survey research, and applied social science research projects for federal clients. This role is designed for an experienced research professional who can independently develop research plans, design survey instruments, guide sampling and analysis approaches, oversee survey implementation, interpret findings, and advise clients. The successful candidate will combine applied research judgment with practical consulting delivery. They should be comfortable designing defensible research approaches, working hands-on with survey and analytics platforms, leading client conversations, supervising junior staff, and translating data into clear insights and recommendations. This is not an academic research role. It is an applied consulting role for someone who can use strong research methods to help government clients make better decisions, improve services, and measure customer, employee, and stakeholder experience. Responsibilities The Senior Consultant will lead and support federal CX, EX, and applied research projects by performing responsibilities such as: Designing research plans for customer experience, employee experience, program evaluation, stakeholder research, and public-sector service improvement projects. Developing survey instruments, sampling approaches, analysis plans, reporting frameworks, and data collection strategies. Advising clients on research design, survey methodology, question wording, response options, sampling, weighting, statistical testing, qualitative coding, and interpretation of results. Leading or overseeing survey configuration, testing, fielding, monitoring, and quality assurance in Qualtrics and related platforms. Translating client goals and program questions into practical research designs and measurable constructs. Developing data analysis approaches that may include descriptive statistics, cross-tabulations, segmentation, trend analysis, statistical comparisons, weighting, open-ended response coding, and mixed-methods synthesis. Creating or overseeing creation of dashboards, reports, briefings, codebooks, data files, and executive-ready findings using tools such as Excel, Qualtrics dashboards, Power BI, Tableau, or similar platforms. Interpreting quantitative and qualitative findings and translating them into clear implications, recommendations, and decision support for federal leaders. Leading client meetings, research design discussions, working sessions, briefings, and status updates. Managing research workstreams, coordinating junior staff, reviewing deliverables, and ensuring work is accurate, useful, and delivered on schedule. Supporting project managers with scope, schedule, level-of-effort planning, risks, assumptions, and delivery quality. Helping develop reusable methods, templates, quality control practices, and documentation standards for Technical Assent's research and survey work. Supporting proposals, capture efforts, past performance writeups, solutioning, or technical approaches from time to time. Contributing to a consulting culture focused on practical insight, methodological rigor, client trust, and measurable mission impact. Required Qualifications At least 5 years of directly relevant experience in survey research, customer experience research, employee experience research, social science research, market research, program evaluation, user research, public policy research, or related applied research work. Experience designing and executing applied research studies from research questions through data collection, analysis, reporting, and recommendations. Hands-on experience with Qualtrics, including survey design, configuration, testing, distribution, data exports, and/or dashboards. Experience developing survey instruments and advising on question wording, logic, response scales, respondent experience, and data quality. Experience developing or implementing sampling plans, analysis plans, statistical testing approaches, weighting approaches, qualitative coding methods, or mixed-methods research designs. Experience analyzing survey or research data and developing clear findings, implications, and recommendations. Proficiency with Microsoft Excel and experience using Qualtrics dashboards, Power BI, Tableau, or similar reporting and visualization tools. Ability to lead client conversations and explain research methods, findings, tradeoffs, risks, and recommendations clearly to non-technical audiences. Ability to manage research workstreams, review the work of junior staff, and ensure deliverables are accurate, well-structured, and client-ready. Strong written communication skills, including experience developing reports, briefings, research plans, findings summaries, or client deliverables. Strong consulting skills, including responsiveness, judgment, organization, and comfort working across multiple projects or stakeholders. U.S. citizenship. Ability to obtain and maintain a public trust clearance or security clearance, if required. Preferred Qualifications Master's degree or PhD in social science, psychology, sociology, public policy, statistics, survey methodology, industrial/organizational psychology, human-centered design, market research, data analytics, or a related field. Direct experience supporting federal government clients. Experience with customer experience, employee experience, voice-of-customer, human-centered design, service design, or public-sector program evaluation. Experience with Medallia, Alchemer, SurveyMonkey, Forsta, Confirmit, or other survey or VOC platforms. Familiarity with Section 508 accessibility, privacy requirements, data protection practices, or FedRAMP environments. Familiarity with OMB/PRA requirements or federal survey clearance processes. Experience using SPSS, R, Python, SQL, or other statistical/data analysis tools. Experience developing codebooks, data dictionaries, data files, weighting documentation, dashboards, and recurring reporting products. Experience supporting proposals, capture, pricing assumptions, past performance narratives, or technical solution development. Experience mentoring junior researchers, analysts, or consultants. Success Profile A strong candidate for this role is someone who: Can design a defensible research approach without overcomplicating the work. Understands both methodological rigor and the practical realities of federal consulting delivery. Can lead a client / stakeholder community from a broad problem statement to a clear research plan, useful findings, and actionable recommendations. Is comfortable reviewing survey logic, data files, dashboards, statistical outputs, and narrative reports. Can mentor junior staff while still working hands-on as the project requires. Communicates research findings in a way that helps leaders make decisions. Work Environment and Travel This role may be remote or hybrid, depending on project and company needs. Limited travel may be required, typically less than 10%. Compensation The expected salary range for this role is $100,000 to $130,000, depending on experience, qualifications, location, and level. The Company Technical Assent is passionate about services - in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our client. Your team will work IN and ON the client's core mission - helping them to deliver their services day-to-day while simultaneously looking for opportunities to improve. Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact. A Little About Our Culture We look for these attributes in our teammates. Our team combines the creative and the pragmatic to deliver the results that matter most to our clients. We see beauty when art and science come together. We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams. We continually seek feedback from our customers and employees, looking for opportunities to grow. We are a small company which gives you an essential voice in shaping our culture. You will help grow our culture, and you will grow from the experience, too. You will be part of a team to take an improvement concept and transform it into a capability - an asset that provides measurable value to our client's mission. The team will work with users, prototype, develop, and deliver new capabilities. We hold ourselves accountable to impacting outcomes. Additional Information: Come as you are - Technical Assent is committed to a workplace free of discrimination . click apply for full job details

Job Description Job Description Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is one of the world's leading cloud contact center platforms. Our AI-powered Automated Quality Management (AQM) product is transforming how enterprises measure, evaluate, and improve agent and interaction quality at scale. As we build out our dedicated AQM Prompt Engineering capability within Specialized Services, we are hiring a Senior WEM AQM Prompt Engineer to lead and shape this practice. This senior role goes beyond hands-on prompt design. You will be the technical authority for Five9 AQM prompt engineering - setting standards, building reusable assets, mentoring the Prompt Engineer team, and acting as the go-to expert for complex customer escalations and pre-sales engagements. If you have spent a significant portion of your career building sophisticated Speech Analytics programs in Verint, NICE, or Genesys - and you have developed serious prompt engineering skills alongside that domain expertise - this role was designed for you. Why Your Speech Analytics Background is the Foundation for This Role Building effective AQM prompts follows the same disciplined, iterative methodology that defines expert-level Speech Analytics category design: Speech Analytics / Verint AQMFive9 AQM Prompt EngineeringDefine category intent & scopeDefine prompt intent & evaluation scopeSelect & tag representative call samplesSelect evaluation call samplesIteratively tune keyword / phrase setsIteratively refine prompt wording & logicTest against live call trafficTest prompt outputs against real callsValidate recall & precision metricsValidate pass / fail accuracy metricsDocument & hand off to QA teamDocument prompts for QA workflow At the senior level, this role adds a leadership and practice-building dimension: you will set the standards the rest of the Prompt Engineering team follows and serve as the technical authority across the most complex customer engagements. Key Responsibilities - Practice Leadership • Serve as the technical lead and subject matter authority for Five9 AQM Prompt Engineering within Specialized Services. • Define and own the prompt engineering methodology, standards, quality gates, and best practice documentation for the team. • Build and maintain a curated, reusable prompt library of validated evaluation templates spanning key verticals and QM use cases. • Mentor and technically guide the WEM AQM Prompt Engineer team (x3), conducting prompt reviews and providing structured feedback. • Drive continuous improvement of the team's prompt design process based on performance data, customer outcomes, and LLM platform developments. Key Responsibilities - Customer Delivery • Lead prompt engineering on the most complex and high-value AQM customer engagements, from initial scoping through production deployment. • Act as the senior escalation point for prompt performance issues, failure analysis, and remediation on live customer deployments. • Partner with customers at senior stakeholder level to translate QM strategy and compliance requirements into precise, measurable AQM evaluation criteria. • Design and execute prompt validation frameworks - including representative call sampling, precision/recall analysis, and A/B prompt testing - to ensure accuracy before production release. Key Responsibilities - Product & Pre-Sales Collaboration • Serve as the Prompt Engineering SME in pre-sales engagements, demonstrating Five9 AQM capabilities and advising prospective customers on prompt-driven evaluation design. • Provide structured product feedback to the Five9 AQM product team based on field experience, identifying gaps, limitations, and enhancement opportunities. • Develop and deliver internal training and enablement for consultants and implementation staff on AQM prompt engineering techniques. • Represent the Prompt Engineering practice in cross-functional forums and contribute to go-to-market materials, customer case studies, and thought leadership content. Key Requirements • Minimum 5 years' hands-on experience as a Speech Analytics Lead, Senior QM Analyst, or WEM Consultant with deep expertise in category/topic design, program governance, and optimization in Verint (Categories/Category Sets), NICE CXne (Category Sets), Genesys (Topics), or equivalent - at a seniority level sufficient to have owned or led an analytics program. • Formal prompt engineering qualification or a verifiable, substantive portfolio of production-grade prompt design work, including evidence of iterative refinement, performance measurement, and documentation. • Demonstrable understanding of LLM behavior - including how prompt structure, instruction framing, persona assignment, chain-of-thought, and few-shot examples affect model outputs. • Strong background in Quality Management design: experience building evaluation frameworks, scorecard design, calibration processes, and QM governance. • Experience leading or mentoring technical team members in a delivery or consulting environment. • Proven track record of translating complex business requirements into structured, testable, and scalable technical solutions. • Excellent written and verbal communication skills; comfortable presenting to senior client stakeholders and internal leadership. • BA/BS or equivalent experience; advanced degree in a relevant discipline is advantageous. Preferred Qualifications • Formal prompt engineering certification: DeepLearning.AI Prompt Engineering for Developers, Anthropic Prompt Engineering, OpenAI Prompt Engineering, DAIR.AI Prompt Engineering Guide, or equivalent industry-recognized program. • Direct experience with one or more leading LLM platforms at an advanced level (OpenAI GPT-4+, Anthropic Claude, Google Gemini, Meta Llama, or similar), including API usage, system prompt design, and evaluation harness development. • Prior hands-on experience with Five9 AQM or another AI-native QM solution (e.g., NICE Enlighten QM, Genesys Cloud AI Quality, Medallia, Qualtrics). • Experience contributing to or owning a Speech Analytics or QM center of excellence - including methodology documentation, internal training, and cross-client best practice standardization. • Familiarity with prompt evaluation frameworks (e.g., LLM-as-judge, human-in-the-loop evaluation pipelines, or equivalent). • Exposure to NLP concepts - tokenization, embeddings, semantic similarity - sufficient to reason about why a prompt succeeds or fails. • Experience with JSON, Python scripting, or no-code automation tools as applied to prompt testing and workflow automation. • Background in contact center compliance-driven QM (financial services, healthcare, utilities) where regulatory accuracy requirements add additional complexity to evaluation design. Key Competencies • Technical Authority - recognized internally and externally as the go-to expert on LLM prompt design for contact Centre quality evaluation. • Analytical Rigor - applies statistical thinking and structured measurement to validate and continuously improve prompt performance. • Linguistic Mastery - exceptional command of written instruction; understands how nuance, framing, and ambiguity in prompt language directly influence AI outputs. • Leadership & Coaching - ability to elevate the capability of others through structured mentoring, peer review, and knowledge transfer. • Strategic Customer Engagement - trusted advisor to senior client stakeholders on the use of AI in quality management. • Innovation Orientation - proactively monitors the LLM landscape and identifies opportunities to improve Five9 AQM prompt design practices. • Operational Excellence - drives the team toward repeatable, scalable processes without sacrificing quality or creativity. About Five9 WEM Specialized Services The Specialized Services team within Five9 Professional Services delivers expert-led implementation, optimization, and advisory engagements across the Five9 WEM portfolio. Our AQM Prompt Engineering practice is a newly established Centre of excellence, designed to ensure that customers realize the full potential of Five9's AI-powered quality management capabilities. As the founding senior hire into this practice, the Senior WEM AQM Prompt Engineer will have a rare opportunity to define how prompt engineering is done at Five9 - and to build something genuinely new. Work Location: This role is fully remote for candidates who reside outside the 30 mile radius of one of our offices. For candidates who reside within a 30 mile radius of one of our offices, this role is Hybrid and would require 3 days a week (T, W, TH) in office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally . click apply for full job details

Job Description Job Description Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is one of the world's leading cloud contact center platforms. Our AI-powered Automated Quality Management (AQM) product is transforming how enterprises measure, evaluate, and improve agent and interaction quality at scale. As we build out our dedicated AQM Prompt Engineering capability within Specialized Services, we are hiring a Senior WEM AQM Prompt Engineer to lead and shape this practice. This senior role goes beyond hands-on prompt design. You will be the technical authority for Five9 AQM prompt engineering - setting standards, building reusable assets, mentoring the Prompt Engineer team, and acting as the go-to expert for complex customer escalations and pre-sales engagements. If you have spent a significant portion of your career building sophisticated Speech Analytics programs in Verint, NICE, or Genesys - and you have developed serious prompt engineering skills alongside that domain expertise - this role was designed for you. Why Your Speech Analytics Background is the Foundation for This Role Building effective AQM prompts follows the same disciplined, iterative methodology that defines expert-level Speech Analytics category design: Speech Analytics / Verint AQMFive9 AQM Prompt EngineeringDefine category intent & scopeDefine prompt intent & evaluation scopeSelect & tag representative call samplesSelect evaluation call samplesIteratively tune keyword / phrase setsIteratively refine prompt wording & logicTest against live call trafficTest prompt outputs against real callsValidate recall & precision metricsValidate pass / fail accuracy metricsDocument & hand off to QA teamDocument prompts for QA workflow At the senior level, this role adds a leadership and practice-building dimension: you will set the standards the rest of the Prompt Engineering team follows and serve as the technical authority across the most complex customer engagements. Key Responsibilities - Practice Leadership • Serve as the technical lead and subject matter authority for Five9 AQM Prompt Engineering within Specialized Services. • Define and own the prompt engineering methodology, standards, quality gates, and best practice documentation for the team. • Build and maintain a curated, reusable prompt library of validated evaluation templates spanning key verticals and QM use cases. • Mentor and technically guide the WEM AQM Prompt Engineer team (x3), conducting prompt reviews and providing structured feedback. • Drive continuous improvement of the team's prompt design process based on performance data, customer outcomes, and LLM platform developments. Key Responsibilities - Customer Delivery • Lead prompt engineering on the most complex and high-value AQM customer engagements, from initial scoping through production deployment. • Act as the senior escalation point for prompt performance issues, failure analysis, and remediation on live customer deployments. • Partner with customers at senior stakeholder level to translate QM strategy and compliance requirements into precise, measurable AQM evaluation criteria. • Design and execute prompt validation frameworks - including representative call sampling, precision/recall analysis, and A/B prompt testing - to ensure accuracy before production release. Key Responsibilities - Product & Pre-Sales Collaboration • Serve as the Prompt Engineering SME in pre-sales engagements, demonstrating Five9 AQM capabilities and advising prospective customers on prompt-driven evaluation design. • Provide structured product feedback to the Five9 AQM product team based on field experience, identifying gaps, limitations, and enhancement opportunities. • Develop and deliver internal training and enablement for consultants and implementation staff on AQM prompt engineering techniques. • Represent the Prompt Engineering practice in cross-functional forums and contribute to go-to-market materials, customer case studies, and thought leadership content. Key Requirements • Minimum 5 years' hands-on experience as a Speech Analytics Lead, Senior QM Analyst, or WEM Consultant with deep expertise in category/topic design, program governance, and optimization in Verint (Categories/Category Sets), NICE CXne (Category Sets), Genesys (Topics), or equivalent - at a seniority level sufficient to have owned or led an analytics program. • Formal prompt engineering qualification or a verifiable, substantive portfolio of production-grade prompt design work, including evidence of iterative refinement, performance measurement, and documentation. • Demonstrable understanding of LLM behavior - including how prompt structure, instruction framing, persona assignment, chain-of-thought, and few-shot examples affect model outputs. • Strong background in Quality Management design: experience building evaluation frameworks, scorecard design, calibration processes, and QM governance. • Experience leading or mentoring technical team members in a delivery or consulting environment. • Proven track record of translating complex business requirements into structured, testable, and scalable technical solutions. • Excellent written and verbal communication skills; comfortable presenting to senior client stakeholders and internal leadership. • BA/BS or equivalent experience; advanced degree in a relevant discipline is advantageous. Preferred Qualifications • Formal prompt engineering certification: DeepLearning.AI Prompt Engineering for Developers, Anthropic Prompt Engineering, OpenAI Prompt Engineering, DAIR.AI Prompt Engineering Guide, or equivalent industry-recognized program. • Direct experience with one or more leading LLM platforms at an advanced level (OpenAI GPT-4+, Anthropic Claude, Google Gemini, Meta Llama, or similar), including API usage, system prompt design, and evaluation harness development. • Prior hands-on experience with Five9 AQM or another AI-native QM solution (e.g., NICE Enlighten QM, Genesys Cloud AI Quality, Medallia, Qualtrics). • Experience contributing to or owning a Speech Analytics or QM center of excellence - including methodology documentation, internal training, and cross-client best practice standardization. • Familiarity with prompt evaluation frameworks (e.g., LLM-as-judge, human-in-the-loop evaluation pipelines, or equivalent). • Exposure to NLP concepts - tokenization, embeddings, semantic similarity - sufficient to reason about why a prompt succeeds or fails. • Experience with JSON, Python scripting, or no-code automation tools as applied to prompt testing and workflow automation. • Background in contact center compliance-driven QM (financial services, healthcare, utilities) where regulatory accuracy requirements add additional complexity to evaluation design. Key Competencies • Technical Authority - recognized internally and externally as the go-to expert on LLM prompt design for contact Centre quality evaluation. • Analytical Rigor - applies statistical thinking and structured measurement to validate and continuously improve prompt performance. • Linguistic Mastery - exceptional command of written instruction; understands how nuance, framing, and ambiguity in prompt language directly influence AI outputs. • Leadership & Coaching - ability to elevate the capability of others through structured mentoring, peer review, and knowledge transfer. • Strategic Customer Engagement - trusted advisor to senior client stakeholders on the use of AI in quality management. • Innovation Orientation - proactively monitors the LLM landscape and identifies opportunities to improve Five9 AQM prompt design practices. • Operational Excellence - drives the team toward repeatable, scalable processes without sacrificing quality or creativity. About Five9 WEM Specialized Services The Specialized Services team within Five9 Professional Services delivers expert-led implementation, optimization, and advisory engagements across the Five9 WEM portfolio. Our AQM Prompt Engineering practice is a newly established Centre of excellence, designed to ensure that customers realize the full potential of Five9's AI-powered quality management capabilities. As the founding senior hire into this practice, the Senior WEM AQM Prompt Engineer will have a rare opportunity to define how prompt engineering is done at Five9 - and to build something genuinely new. Work Location: This role is fully remote for candidates who reside outside the 30 mile radius of one of our offices. For candidates who reside within a 30 mile radius of one of our offices, this role is Hybrid and would require 3 days a week (T, W, TH) in office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally . click apply for full job details

Senior Lead AI Engineer (MLXT) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. As a Senior Lead AI Engineer, you will drive critical technical initiatives that shape the future of enterprise AIML infrastructure targeted to transform the business analysis experience in a highly regulated environment. You will play a pivotal role in modernizing our core Analyst & AIML workflow orchestration layer and user interface, integrating frontier generative AI capabilities and self-serve tooling to enable no-code/low-code, well-governed model development for business domain experts. In this role, you will: Modernize Workflows: Advance the orchestration layer and UI with generative AI capabilities and self-serve tooling to democratize AI development through governed, low-code/no-code tools for business domain experts. Build Agentic-Driven Infrastructure: Modernize our platform services with agentic infrastructure that is reliable, scalable, secure, and seamlessly adheres to enterprise guardrails. Drive AutoML Innovation: Scale enterprise-grade managed AutoML offerings for tabular and time-series data to radically reduce solution time-to-market from weeks to days. Engineer AI-Driven Controls: Evolve the core component marketplace by engineering cutting-edge, automated governance frameworks The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Lead AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Francisco, CA: $250,800 - $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Overview About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership Responsibilities What You'll Do As an Ecommerce Analytics Analyst at Rural King, you'll assist in improving the customer journey on our websites via analytics tools, interpreting behavior throughout, finding friction, and helping the overall flow of users from site entrance to checkout. We are seeking a highly skilled and motivated analyst who excels in data analysis and visualization, manipulating large data sets, and providing recommendations and opportunities for improvement for The analyst will be a key member on the Ecom team tasked with providing reporting, analyses, insights, and troubleshooting for various stakeholders across ecommerce, IT, marketing, and other cross-functional partners. Make a meaningful impact and drive positive change in the lives of our customers and the communities we serve. Work alongside a team of talented professionals who are passionate about their work and strive for excellence every day. Develop a deep understanding of products and services to confidently address customer inquiries, provide accurate information, and offer suitable recommendations. Be part of a team that celebrates achievements, promotes teamwork, and recognizes individual contributions. Take ownership of challenging assignments and have the autonomy to implement innovative solutions. Act as a trusted internal partner across departments to collaborate on initiatives projecting positive business outcomes. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Key Responsibilities: Develop automated and ad hoc reports from various website analytics platforms to address common data requests and help to ensure that stakeholders understand key takeaways Partner with direct team and cross-functional partners to translate insights into opportunities to optimize sales performance and customer journey Present findings in a clear, concise, and visually appealing manner, using data visualization tools and storytelling techniques to engage and influence decision-makers Proactively identify opportunities for website optimization and improvement based on data analysis Assist in conducting thorough analysis of user journeys, landing pages, conversion funnels, and other relevant website elements to uncover areas of potential growth and enhancement Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail. Meticulously review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy. Proven ability to analyze and optimize complex processes to achieve operational excellence. Adaptable in response to changing priorities, unexpected challenges, and evolving business needs. Ability to make decisions with confidence, even in uncertain or ambiguous situations. Strong problem-solving skills to quickly identify and address issues, minimizing potential delays or disruptions. Supervisory Responsibilities No Qualifications Essential Qualities for Success Bachelor's degree in Business Analytics, Data Analytics, Data Science, Information Systems, Business Administration/Management, or related degree Coursework including business intelligence, data science, data analytics, or similar material At least 1-2 years of data analysis or website analytics experience, or an equivalent combination of experience and education. Experience with Microsoft Excel including data manipulation and validation, analysis and reporting including pivot tables and functions, and data visualization Proficiency using website analytics tools, including GA4, Quantum Metrics, Adobe Analytics, or related tools is a plus, but not required Experience using BI Tools including Looker or Power BI a plus, but not required Proficiency with Microsoft Office Suite or similar software Excellent verbal and written interpersonal and communication Physical Requirements Ability to maintain a seated or standing position for extended durations. Capability to lift 15 pounds periodically. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently Ability to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $52,000 - $60,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here Min Max We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit

Overview About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding. Our annual sales exceed $2.5 Billion, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee. It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally, contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership Responsibilities What You'll Do As a Business Analyst you will serve as a key liaison between business stakeholders and technical teams, helping define, document, and deliver technology solutions that support Rural King's retail and digital operations. This role will focus on understanding business needs, translating them into functional and technical requirements, and supporting the successful implementation of systems and enhancements. The ideal candidate will thrive in a fast-paced IT environment, supporting a wide range of projects across eCommerce, order management, middleware, and enterprise applications-recognizing that technologies and project scopes may vary. Essential Duties and Responsibilities Partner with business stakeholders and Product Owners to gather, analyze, and document business requirements for IT initiatives. Translate business needs into clear functional specifications and collaborate with technical teams to ensure accurate implementation. Support multiple concurrent projects across retail, eCommerce, and enterprise systems. Participate in Agile ceremonies including sprint planning, backlog refinement, and retrospectives. Assist in creating user stories, acceptance criteria, and test plans to ensure project quality and completeness. Facilitate cross-functional workshops to align teams on goals, requirements, and process improvements. Support testing and validation phases through test case development, execution, and defect tracking. Develop and maintain documentation, including business process maps, data flow diagrams, and user guides. Collaborate with Project Managers and Product Owners to ensure projects remain aligned with strategic objectives and timelines. Identify opportunities for process optimization, automation, and enhanced user experience across systems. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities No Qualifications Essential Qualities for Success 3-5 years of experience as a Business Analyst in IT, retail, or eCommerce environments. Strong understanding of software development lifecycles, Agile methodologies, and project delivery frameworks. Experience working with requirements management tools such as Jira and Confluence. Ability to translate complex business needs into clear technical and functional documentation. Familiarity with enterprise retail systems such as eCommerce, Order Management, Middleware, ERP, or CRM platforms (technologies may vary). Experience collaborating with Product Owners and technical teams in an Agile environment. Strong analytical, problem-solving, and critical thinking skills. Excellent communication and facilitation abilities to bridge business and technical perspectives. Detail-oriented, organized, and comfortable managing multiple priorities in a fast-paced environment. Ability to effectively resolve conflicts and address challenges that may arise in relationships. Ability to identify and addressing deviations from an established process. Self-motivated, detail-oriented, and adaptable to changing priorities. PHYSICAL REQUIREMENTS Must be able to sit or stand for prolonged periods of time. Must be able to lift up to 15 pounds at times. Must be able to access and navigate each department across facilities. Must be able to verbally communicate effectively with others (in-person and via electronic devices). Must have close visual acuity. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $83,250 - $110,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here Min Max We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit

Location: Malvern, PA 3 days onsite if local OPEN TO REMOTESchedule: 6 month Contract / Hybrid or RemoteCompensation Range: $65 - $70 per hourAre you ready to architect the future of creative operations for a premier financial services brand? As a strategic consultative partner, you will bridge technical innovation and creative execution by engineering scalable data pipelines, automated workflows, and predictive analytics that power modern marketing agility. Responsibilities:Architect automated workflows and data pipelines using Python, SQL, and enterprise platforms to optimize cross-functional creative operations.Develop high-impact Tableau dashboards to translate complex performance metrics into actionable strategic insights for marketing leaders.Partner consultatively with key stakeholders to align technical data solutions with overarching omnichannel business objectives.Deploy emerging Agentic AI and LLM capabilities to drive continuous creative ideation, content generation, and workflow optimization. Qualifications:3-5 years of progressive experience in marketing analytics, creative operations, or data automation environments.Advanced technical proficiency in Python, SQL, Tableau, and automated workflow integration tools (e.g., Power Automate, Fusion, APIs).Proven track record of transforming disparate behavioral and performance data into strategic predictive models.Outstanding collaborative communication skills with demonstrated expertise translating complex creative goals into scalable technical architectures.JOBID: 12 Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 5 Days - 8 Hours Work Type: Full Time

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Relocation assistance is available for this position. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. This position will be part of our Property Pricing State Team handling forecasting analytics. This role will require an experienced analyst to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies. Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks. What you'll do: Independently applies actuarial methodologies to complete structured projects (e.g., Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale). Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques. Proactively resolves technical issues and identifies appropriate issues for escalation. Assists others with troubleshooting issues. Creates instructions and training materials for actuarial tools and processes. Mentors new team members. Apply business acumen to provide actionable insights that help solve business problems. Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of actuarial or analytical business experience. 3 Casualty Actuarial Society (CAS) exams. Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems. What sets you apart: Experienced pricing forecaster with a background in trend analysis, claims analytics, and reserving. Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.). Demonstrated experience with basic actuarial pricing methodologies. Demonstrated experience aggregating and analyzing data to solve problems. Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. P&C Personal Lines pricing experience. Familiarity and experience with industry pricing software such as Earnix. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Our team needs a Senior Consultant level Machine Learning Engineer with proven knowledge of web application and web service development who will focus on crafting new capabilities for the AI Platform while maturing our code base and development processes. You are a dedicated developer who can work and collaborate in a multifaceted environment as a valued member of our Agile Scrum teams. You should have strong problem-solving abilities and be passionate about coding, testing and debugging skills. You know how to fill product backlog and deliver production-ready code. You must be willing to go beyond the routine and be prepared to do a little bit of everything. As an integral part of the development team, you will sometimes explore new requirements and design, and at times refactor existing functionality for performance and maintainability. But the goal is always working on ways to make us more efficient and provide better solutions to our end customers. Flexibility and willingness to tackle new tasks as needed are significant to success. If this sounds exciting to you, we would love to discuss and tell you more about our work! Essential Functions: Collaborate with project team members (Product Managers, Architects, Analysts, Software Engineers, Project Managers, etc.) to ensure development and implementation of new data driven business solutions. Drive development effort End-to-End for timely delivery of high quality solutions that conform to requirements, conform to the architectural vision, and align with all applicable standards. Responsibilities span all phases of solution development. Collaborate with senior technical staff and PM to identify, document, plan contingency, track and manage risks and issues until all are resolved. Present technical solutions, capabilities, considerations, and features in business terms. Effectively communicate status, issues, and risks in a detailed and timely manner. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience. Preferred Qualifications • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD • Expert in at least one of the following: Golang, Java, or C/C++ • Experience with web service standards and related patterns (REST, gRPC) • Experience developing large scale, enterprise class distributed system or subsystems that require high availability, low-latency, & strong data consistency computing • Experience implementing solutions for low-latency, distributed services using open standard technologies. • Experience with Big Data and analytics in general leveraging technologies like Hadoop, Spark, Flink and MapReduce • Experience with distributed caching technologies like Redis • Experience developing proper metrics instrumentation in software components, to help facilitate real-time and remote troubleshooting/performance monitoring. • Experience architecting solutions with Continuous Integration and Continuous Delivery in mind U.S. Applicants Only The estimated salary range for this position is $152,200.00 to $ 243,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Visa's Technology Management organization is seeking an Analyst to support and evolve the Demand Management function within our Third-Party Technology Management practice. This role combines business analysis, data analytics, and process automation to improve how technology demand is planned, forecasted, tracked, and fulfilled across hardware, software, and services. The ideal candidate brings a blend of analytical thinking, process improvement expertise, and technical aptitude. They are comfortable evaluating existing workflows, identifying inefficiencies, and implementing automation solutions using data analytics, AI-powered tools, and low-code technologies. This role will partner closely with technology, finance, procurement, and vendor management teams to transform demand management processes into scalable, data-driven capabilities. The Work You'll Do: Support the development and execution of Visa's multi-year technology demand planning process across hardware, software, cloud services, and vendor-based technology solutions. Analyze demand data, consumption trends, asset utilization, and budget forecasts to identify optimization opportunities and improve planning accuracy. Partner with stakeholders to gather business requirements, document current-state processes, and design future-state solutions that improve efficiency and decision-making. Develop and maintain dashboards, reports, and analytical models that provide visibility into demand forecasts, budget utilization, portfolio health, and operational performance. Evaluate existing demand management workflows and identify opportunities to automate manual processes using AI, low-code platforms, scripting, workflow automation tools, and data-driven solutions. Design and implement process improvements leveraging technologies such as ServiceNow workflows, Power Platform, generative AI tools, and business intelligence platforms. Collaborate with technology, finance, procurement, and vendor management teams to align demand forecasts with strategic objectives, budgets, and supply planning. Support asset lifecycle planning, technology refresh initiatives, software renewals, and capacity planning activities. Create data quality controls, process documentation, and governance mechanisms to improve the accuracy and reliability of demand management data. Assist with purchase planning, vendor coordination, maintenance renewals, and demand intake processes while continuously seeking opportunities to improve the user experience and operational efficiency. Serve as a trusted partner to stakeholders by translating business challenges into actionable analytics, insights, and automation solutions. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience Preferred Qualifications: 3+ years of experience in Business Analysis, Data Analysis, Technology Operations, Demand Management, IT Asset Management, Technology Finance, or a related discipline. Experience working with large datasets to identify trends, develop forecasts, and support business decision-making. Demonstrated ability to analyze business processes and implement workflow improvements or automation solutions. Experience with business intelligence and reporting platforms such as Power BI, Tableau, or similar tools. Working knowledge of SQL and data analysis techniques. Experience with ServiceNow, including ITAM, SAM, HAM, workflow automation, or platform reporting capabilities. Familiarity with Microsoft Power Platform (Power Automate, Power Apps) or similar low-code automation platforms. Exposure to AI and generative AI technologies, including practical application of AI tools to automate workflows, reporting, document processing, or data analysis. Understanding of technology budgeting, vendor management, procurement processes, and software/hardware lifecycle management. Experience gathering requirements, documenting business processes, and translating business needs into technical solutions. Strong Excel skills, including data modeling, forecasting, pivot tables, and advanced reporting techniques. U.S. Applicants Only The estimated salary range for this position is $94,400.00 to $ 146,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Team background: The North America Executive Office & Initiatives team advances the regional strategic agenda through operational excellence, innovation, and client-centric execution. We are hiring an Analyst of Applied AI Solutions to sit within a small, applied AI pod that will embed directly into North America business teams (beginning with Sales and the Business Operations/Regional President Executive Office team) to design and deliver practical, high impact AI solutions that improve how work gets done. As one of the first teams of its kind at Visa, this role is well suited for an entrepreneurial builder who enjoys tackling unfamiliar challenges, building relationships across the organization, and finding creative paths forward when the tools, processes, and playbook are still being developed. Job Description: The Analyst, Applied AI Solutions is a hands-on builder responsible for developing internal AI-powered tools, agents, and automations that address real business workflows and repeated manual efforts. The role focuses on rapid solutioning, iterative development, and deployment of AI applications, working closely with their embedded business team and pod lead to deliver high quality, reusable solutions. Success is defined by understanding the target workflow and delivering an effective, durable AI solution that users adopt. Analysts will also support documentation, walkthroughs, and light enablement for solutions they build, so strong communication with non-technical audience is key. Key Responsibilities: Serve as the embedded applied AI builder for your assigned team, acting as the primary builder, advisor, and problem-solver for AI-enabled workflow transformation. Translate scoped workflow needs and AI requests into concrete technical solutions using modern AI development workflows. Identify and replace manual or inefficient workflows by designing and building internal AI-powered tools, agents, and automations that integrate with Visa's systems and ways of working. Iterate quickly on prototypes and solutions based on feedback from the pod lead and end users. Templatize and document solutions to support reuse, maintainability, and scale. Support adoption of delivered solutions by contributing usage documentation, demos, or walkthroughs in partnership with the pod lead. Adhere to established standards for security, quality, and responsible AI usage within Visa environments. Please include (1) a clear summary (no more than one paragraph) of why you are interested in doing this work at Visa, and (2) at least 2 examples of shipped GenAI/LLM solutions with tangible artifacts (code, demo, or written walkthrough). Resumes without these two items will NOT be considered, thank you. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications 2 or more years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD) Preferred Qualifications 3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) Demonstrated hands-on experience building AI-powered tools, agents, or automations, with fluency in coding and modern AI development workflows. Strong working knowledge of enterprise AI platforms, foundation models, and agent orchestration frameworks, including Microsoft AI solutions (e.g., Microsoft 365 Copilot, Copilot Studio), leading model ecosystems (e.g., Claude, Grok, OpenAI, Gemini), and agentic tooling/platforms (e.g., Claude Cowork, OpenClaw). Working fluency in commonly used programming and scripting languages for AI driven tooling and automation (e.g., Python, JavaScript/TypeScript, SQL), with comfort generating, debugging, and iterating on AI-generated code to ship production-ready solutions. Proven ability to translate ambiguous business problems into practical, AI-enabled solutions that improve productivity and execution - meeting the end user's needs Digitally native mindset with curiosity, speed, and comfort operating in evolving AI toolsets and environments. Ability to work autonomously within an embedded team, building trust with stakeholders and balancing rapid delivery with scalable design. Strong communication skills, with the ability to explain technical concepts clearly to non-technical audiences. U.S. Applicants Only The estimated salary range for this position is $123,000.00 to $ 190,900.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world . Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally . Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. The Data Product team is seeking a Senior Product Manager II to drive measurement strategy and analytics instrumentation across ESPN's portfolio of digital products. The team sits at the intersection of the analytics and business teams who depend on trusted data and the engineering teams who build the systems that produce it - and this role is where those worlds meet. You'll own instrumentation outcomes across ESPN digital products driving measurement strategy, schema design, and end-to-end delivery across web, mobile, and connected TV. The scope runs the full lifecycle: from defining what gets measured and why, through implementation and validation support, to ensuring downstream teams have the reliable, well-documented data they can build on. Own data collection outcomes for ESPN's digital products - accountable for completeness, accuracy, and usability across your instrumentation domain. Define what gets measured, why it matters, and how behavioral signals and event schemas serve analytics, reporting, and experimentation needs. Convert stakeholder questions into precise instrumentation specs - events, parameters, identifiers, schemas - that engineers can implement without ambiguity across platforms. Drive instrumentation from discovery through launch, orchestrating delivery across Product Engineering, Analytics Engineering, QA, and Platform partners. Work directly with engineering to ensure instrumentation is implemented correctly and meets platform standards - the bridge between measurement intent and technical reality. Configure and operate the analytics platform stack hands-on: implementation, maintenance, and optimization to support reliable, self-service analysis. Proactively identify instrumentation gaps and drive resolution through sharper specs, stronger validation, and tight coordination with engineering and QA. Use data to audit tagging and tracking health, surface improvement opportunities, and shape future measurement decisions. Mentor peer PMs and share instrumentation expertise across the team. You bring deep technical fluency in data collection and instrumentation, strong judgment about what measurement actually matters, and the communication skills to align engineers, analysts, and business leaders. You hold yourself to a standard of data quality that makes the difference between insights organizations trust and data they work around. Basic Qualifications 7 years or more in analytics instrumentation, data product management, or analytics engineering - with a track record of owning outcomes, not just executing tasks Deep hands-on experience designing event-based data models and instrumentation schemas across web, mobile, and connected TV - including event taxonomies, parameter design, identifier strategies, and implementable data contracts Ability to translate ambiguous business questions into precise instrumentation specifications - closing the gap between what stakeholders need to know and what engineers build SQL fluency and hands-on experience in cloud data platforms (Snowflake, Databricks, BigQuery , or equivalent) to validate data quality, investigate anomalies, and own your analysis Experience configuring and operating enterprise analytics platforms at scale - owning implementation, validation, and maintenance, not just strategy Proven ability to orchestrate cross-functional instrumentation delivery across Product Engineering, Analytics, QA, and platform partners A bias for action and an ownership mindset: you solve problems end-to-end and are equally comfortable debugging a data issue and presenting measurement strategy to senior leadership You use AI-enabled tools as a genuine force multiplier - this is how you work, not a skill you're developing Clear, crisp communication: precise technical specs, accessible explanations of instrumentation tradeoffs for non-technical stakeholders, and the ability to influence across engineering, product and analytics Preferred Qualifications Experience with sports, media, or direct-to-consumer digital products at scale Hands-on experience implementing solutions from Adobe's Customer Experience (CX) Analytics suite - Adobe Analytics, Customer Journey Analytics, or Adobe Experience Platform - at enterprise scale Expert understanding of media industry measurement solutions (Nielsen, Comscore ) and how they're implemented and integrated within a major media organization Familiarity with event-driven architectures or streaming data infrastructure and their connection to downstream analytics Experience enabling self-service analytics at scale through standardized metrics frameworks, reporting taxonomies, or dashboarding solutions Working knowledge of data governance, privacy, and consent frameworks (GDPR, CCPA) and their practical implications for instrumentation design Required Education Bachelor's degree in computer science, Engineering, Business, Analytics, or related field, or equivalent practical experience. The hiring range for this position in Bristol, CT is $155,700 - $208,700 and New York City, NY is $163,100 - $218,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Software Development Internship Paid Internship - Summer 2027 Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Ready to boost your technical skills and kick-start your career? Join Uline as a 2027 Software Development Intern! You'll get hands-on experience working alongside IT experts to develop custom software solutions for our growing North American company! A 2026 Handshake Early Talent Award-winning company! Position Responsibilities Participate in full stack application design and development. Collaborate in an Agile Scrum team to develop software using technologies like Java, Angular, C#, .NET and SQL. Troubleshoot and resolve software-related issues and use unit testing, Git and AI coding assistants to maintain code quality. Work with business analysts to gather requirements. Minimum Requirements This full-time, 12-week internship is open to Junior-status college students only. Pursuing a bachelor's degree in IT, Computer Science or a related field with two semesters of programming experience. Strong collaboration and communication skills. Benefits of a Uline Internship Gain professional work experience by executing meaningful business projects. Work with a dedicated mentor assigned specifically to you. Live nearby in complimentary housing for out-of-town interns. Join a positive and collaborative in-person work environment. Earn competitive pay over summer and the potential to join Uline full-time upon graduation. Intern Perks "Lunch and Learn" sessions to expand your business and industry knowledge. Outings and networking events with interns across all departments. On-site café with meals prepared fresh by executive chefs. First-class fitness center with sauna and walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled () Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!