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sustainment data analyst
IT Infrastructure Engineer V (Microsoft Entra)
Kaiser Permanente Greensboro, North Carolina
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The IT Operations Entra team is responsible for the engineering, administration, and continuous improvement of Microsoft Entra services that provide enterprise cloud identity, authentication, authorization, and access management capabilities across the organization. This position plays a key role in the delivery, modernization, and operational sustainment of core Entra capabilities, including hybrid identity synchronization, authentication services, privileged access management, role-based access control, enterprise applications, and application identities. The role partners closely with Azure Platform, IAM, Security, Microsoft 365, and application teams to ensure secure, scalable, and reliable identity services while advancing platform standards and operational excellence. This position serves as a senior technical resource responsible for engineering, implementing, administering, and supporting Microsoft Entra services across the enterprise. Job Summary: This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. Provides some recommendations and input on options, risks, costs, and benefits for systems designs. Leverages partnerships with IT teams and key business partners to troubleshoot complex systems. Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. Ensures system designs adhere to company architecture standards. Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Mentors other technical resources throughout infrastructure systems development. Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions. Leads the development and modification of solutions by identifying technical solutions to business problems. Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning. Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions. Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI. Makes recommendations on resources required to maintain service levels and meet new demands. Guides and drives physical architecture design for new initiatives. Minimum Qualifications: Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
08/06/2026
Full time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The IT Operations Entra team is responsible for the engineering, administration, and continuous improvement of Microsoft Entra services that provide enterprise cloud identity, authentication, authorization, and access management capabilities across the organization. This position plays a key role in the delivery, modernization, and operational sustainment of core Entra capabilities, including hybrid identity synchronization, authentication services, privileged access management, role-based access control, enterprise applications, and application identities. The role partners closely with Azure Platform, IAM, Security, Microsoft 365, and application teams to ensure secure, scalable, and reliable identity services while advancing platform standards and operational excellence. This position serves as a senior technical resource responsible for engineering, implementing, administering, and supporting Microsoft Entra services across the enterprise. Job Summary: This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. Provides some recommendations and input on options, risks, costs, and benefits for systems designs. Leverages partnerships with IT teams and key business partners to troubleshoot complex systems. Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. Ensures system designs adhere to company architecture standards. Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Mentors other technical resources throughout infrastructure systems development. Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions. Leads the development and modification of solutions by identifying technical solutions to business problems. Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning. Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions. Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI. Makes recommendations on resources required to maintain service levels and meet new demands. Guides and drives physical architecture design for new initiatives. Minimum Qualifications: Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
Program Analyst
Castellum Inc Patuxent River, Maryland
JOB SUMMARY/RESPONSIBILITIES: Provide Program Management support to PMA266's MQ-9A Reaper Sustainment Integrated Product Team (IPT) in support of Organic Maintenance Integrated Product Team Lead (IPTL). Prepare acquisition documents IAW DoD 5000.2 requirements. Enter Program Initiation Document (PID) in Program Management Tool (PMT) to include PID Purchase Request (PR) Worksheets, Statement of Work, and Request for Proposal, Technical Evaluations, Support Agreements and Funding Documents. To include, tracking and updating PID reports, PID PR packages and Support Agreement tracking for Continental United States (CONUS), Outside Continental U.S (OCONUS), and U.S. Indo-Pacific Command (INDOPAYCOM) Locations. Collaborate with the Contractor Logistics Support (CLS) team ensure contract requirements are aligned with CLS contract efforts ramping down and the MQ-9A Organic Maintenance capabilities requirements are phasing-in. Track Engineering Change Proposal (ECP) and UAS modification programs as it is related to Organic Maintenance capabilities and Engineering Logistics Support. Draft programmatic documentation such as Program Objective Memorandum (POM) issue sheets, Over and Above Work Request (OAWR), Contract Funding to include OMN (OP20) and Mission and Other Flight Operations (1A1A) funding, Aircraft Procurement, Navy (APN) dollars. Update Common Spend Plan Tool (CSPT) to support team. Work with Teams to prepare and review program reports and briefs. Work with IPTL and Contracts to ensure modifications and delivery orders are being funded and executed in a timely manner. Work with IPTL and Contracts to ensure CLINs are established and exercised before funds are obligated. Identify and track program risks and mitigations. Work with the MQ-9A Integrated Master Scheduler (IMS) to develop and update the MQ-9A Organic and Sustainment projects tracking cost, schedule, and performance. Minimum Required Experience: BA/BS Degree in Business or related degree and 5-12 years of experience preparing logistics support documentation and source data, such as logistics operational management/user documents, integrated logistics support plans, user logistics support summaries, post-production support plans, and logistics implementation plans. Education may be substituted for equivalent years of relevant experience. Implementing logistics plans, databases, and support files to support the fielding of new complex information systems or major modifications. Applying logistics principles and methods to specialized logistics solutions. Performs logistics database management functions. Performing logistics inventories and related logistics functions. Works independently and leads the implementation of logistics discipline. Active Secret clearance PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to reach with hands and arms. The employee is frequently required to sit, stand, and walk. The employee may be required to move ten pounds and could occasionally lift or move up to twenty-five pounds. Disclaimer: The listed duties are not intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of primary duties and responsibilities. Office of Federal Contract Compliance Program Notice: EEO/AA Minorities/Women/Disabled/Veteran status/all protected classes/VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability status, protected veteran status or any other characteristic protected by law. Qualified, disabled applicants may request reasonable accommodation for any stage of the application/interview process. Compensation details: 00 Yearly Salary PIb2b2e687fc4a-1202
08/05/2026
Full time
JOB SUMMARY/RESPONSIBILITIES: Provide Program Management support to PMA266's MQ-9A Reaper Sustainment Integrated Product Team (IPT) in support of Organic Maintenance Integrated Product Team Lead (IPTL). Prepare acquisition documents IAW DoD 5000.2 requirements. Enter Program Initiation Document (PID) in Program Management Tool (PMT) to include PID Purchase Request (PR) Worksheets, Statement of Work, and Request for Proposal, Technical Evaluations, Support Agreements and Funding Documents. To include, tracking and updating PID reports, PID PR packages and Support Agreement tracking for Continental United States (CONUS), Outside Continental U.S (OCONUS), and U.S. Indo-Pacific Command (INDOPAYCOM) Locations. Collaborate with the Contractor Logistics Support (CLS) team ensure contract requirements are aligned with CLS contract efforts ramping down and the MQ-9A Organic Maintenance capabilities requirements are phasing-in. Track Engineering Change Proposal (ECP) and UAS modification programs as it is related to Organic Maintenance capabilities and Engineering Logistics Support. Draft programmatic documentation such as Program Objective Memorandum (POM) issue sheets, Over and Above Work Request (OAWR), Contract Funding to include OMN (OP20) and Mission and Other Flight Operations (1A1A) funding, Aircraft Procurement, Navy (APN) dollars. Update Common Spend Plan Tool (CSPT) to support team. Work with Teams to prepare and review program reports and briefs. Work with IPTL and Contracts to ensure modifications and delivery orders are being funded and executed in a timely manner. Work with IPTL and Contracts to ensure CLINs are established and exercised before funds are obligated. Identify and track program risks and mitigations. Work with the MQ-9A Integrated Master Scheduler (IMS) to develop and update the MQ-9A Organic and Sustainment projects tracking cost, schedule, and performance. Minimum Required Experience: BA/BS Degree in Business or related degree and 5-12 years of experience preparing logistics support documentation and source data, such as logistics operational management/user documents, integrated logistics support plans, user logistics support summaries, post-production support plans, and logistics implementation plans. Education may be substituted for equivalent years of relevant experience. Implementing logistics plans, databases, and support files to support the fielding of new complex information systems or major modifications. Applying logistics principles and methods to specialized logistics solutions. Performs logistics database management functions. Performing logistics inventories and related logistics functions. Works independently and leads the implementation of logistics discipline. Active Secret clearance PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to reach with hands and arms. The employee is frequently required to sit, stand, and walk. The employee may be required to move ten pounds and could occasionally lift or move up to twenty-five pounds. Disclaimer: The listed duties are not intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of primary duties and responsibilities. Office of Federal Contract Compliance Program Notice: EEO/AA Minorities/Women/Disabled/Veteran status/all protected classes/VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability status, protected veteran status or any other characteristic protected by law. Qualified, disabled applicants may request reasonable accommodation for any stage of the application/interview process. Compensation details: 00 Yearly Salary PIb2b2e687fc4a-1202
Process Improvement Officer
1st Advantage Federal Credit Union Yorktown, Virginia
Process Improvement Officer- Kiln Creek Office Yorktown, Virginia 1st Advantage Federal Credit Union is currently seeking a full-time Process Improvement Officer to support our Technology Department in our corporate office of Yorktown, Virginia. The scheduled hours will be Monday through Friday from 8:30 a.m. to 5:00 p.m. The Process Improvement Officer is a senior individual contributor responsible for leading enterprise level business process documentation, analysis, and improvement initiatives across the credit union. A substantial portion of this role focuses on documenting and analyzing end to end business processes in an environment where standardized process documentation and performance measurement practices are still maturing. This position applies Lean Six Sigma and Business Process Reengineering (BPR) techniques to improve operational efficiency, effectiveness, compliance, and the member experience. The Analyst partners closely with operations, lending, technology, risk, and compliance teams to deliver measurable improvements while aligning with the cooperative mission and regulatory obligations of a federally chartered credit union. 1st Advantage Federal Credit Union has been serving members in the Hampton Roads community since 1951. We provide financial products and services that help members get ahead, while volunteering our time and resources to civic organizations and nonprofits that share our mission to improve life for each other. Be part of something special. Join 1st Advantage as a colleague and support our community members. We offer market competitive compensation and a generous benefit package: Dollar-for-dollar matching 401(k) plan to 4% of earnings Choice of three medical plans Flexible Spending Accounts Health Savings Accounts Choice of two Dental plans Vision Basic Life & AD/D Insurance - no cost Optional additional life insurance for colleagues, spouses, and children Long-term Disability Insurance - no cost Short-term Disability Insurance - no cost Employee Assistance Program - no cost Critical Illness, Accident, and Hospital Indemnity Plans Generous paid time off accrual program 11 Paid holidays Pre-paid legal services Pet Insurance Discounts on consumer loans and mortgages, increases on savings products, and much more! The budgeted hiring range for this position is between $90,581.07 annualized and $113,226.35. The final pay rate will be based on the selected candidate's experience and education relevant to the role. This position is also eligible for quarterly incentive payments based on individual and organizational performance. To be considered for this opportunity, please submit your fully completed application and resume through our website. Process Improvement Officer Essential Functions & Responsibilities: Business Process Documentation, Modeling & Analysis: • Document and analyze end to end business processes, including workflows, system interactions, controls, and exceptions. • Develop current state ("as is") and future state ("to be") process models using standardized methods. • Apply Lean Six Sigma and BPR techniques to identify inefficiencies, bottlenecks, and process variation. • Support the development and adoption of enterprise process documentation standards and methodologies. • Identify opportunities to streamline, improve, or automate business processes. Process Improvement Execution & Implementation • Lead process improvement initiatives through assessment, design, implementation, and sustainment. • Facilitate cross functional workshops, working sessions, and kaizen events. • Ensure new and enhanced processes are implemented and deliver expected benefits. • Monitor adoption and sustainability of implemented improvements. • Anticipate business and regulatory impacts and recommend enhancements. Stakeholder Partnership & Organizational Alignment • Coordinate across departments to ensure alignment on process improvement priorities and direction. • Advise leaders on efficient use of resources and process optimization strategies. • Communicate and document process changes and impacts across business units. • Present findings, recommendations, and progress updates to management and executives. Data Analysis, Metrics & Performance Management • Analyze qualitative and quantitative process data to support data driven decisions. • Partner with business units to define and maintain KPIs, performance metrics, internal and external service level agreements, and targets. • Monitor performance trends, identify gaps, and recommend improvement actions. • Establish methods to capture and analyze labor time and capacity utilization. • Share best practices and lessons learned across the organization. Governance, Risk, Compliance & Technical Integration • Incorporate regulatory, risk, audit, and internal control considerations into process design. • Document technical workflows, data flows, system interfaces, and controls. • Collaborate with business and technology teams to implement monitoring and analytical tools. Performance Measurements: Process Documentation & Analysis Effectiveness: Performance is measured by the timely completion, accuracy, and usability of documented end to end business processes using approved enterprise standards. Success includes clear, consistent documentation that is readily understood and adopted by business stakeholders. Process Improvement Results & Impact: Success is demonstrated through the delivery of completed process improvement initiatives that achieve measurable outcomes such as efficiency gains, time reduction, error reduction, capacity improvement, or cost savings, with realized benefits aligned to approved business cases. Data Analysis & Decision Support: Performance is evaluated based on the effective use of qualitative and quantitative data to support recommendations, including the establishment of accurate baselines, performance metrics, and KPIs that enable data driven decision making across the organization. Implementation & Sustainment of Improvements: Effectiveness is measured by the successful implementation and sustained adoption of new or enhanced processes. This includes evidence that improvements are embedded into daily operations and continue to deliver expected benefits post implementation. Stakeholder Partnership & Influence: Performance includes the ability to build trusted relationships, facilitate cross functional collaboration, and clearly communicate findings, recommendations, and progress to business leaders and executive audiences, without reliance on formal authority. Governance, Risk & Compliance Integration: Success is measured by the consistent incorporation of regulatory, compliance, and internal control requirements into process designs, resulting in audit ready processes and reduced operational or compliance risk. Process Improvement Initiative Management: Performance is assessed by the delivery of assigned initiatives within established scope, timelines, and quality expectations, including effective risk, issue, and change management throughout the process improvement lifecycle. Member & Credit Union Outcomes: Effectiveness is reflected in improvements that enhance the member experience, align with credit union values, and balance operational efficiency with disciplined governance in a federally regulated environment. Proactively demonstrates the 1st Advantage FCU core values of accountable, adaptable, driven, dependable, and fun. Qualifications: Experience Five to Eight+ years of experience in business process improvement, operational excellence, or business analysis. Prior experience in a financial institution (credit union, bank, or similarly regulated organization) preferred. Education Bachelor's degree in business administration, Finance, Operations Management, or a related field required. Lean Six Sigma Green Belt (required). Lean Six Sigma Black Belt (strongly preferred). Relevant professional certification in business process management or improvement preferred (e.g., CBPP, CBPR). Interpersonal Skills This role requires strong interpersonal and influence skills to facilitate cross functional collaboration, resolve complex issues, and present recommendations to diverse stakeholders. Success depends on the ability to build trust, exercise diplomacy, and influence outcomes without formal authority. Effectively gaining cooperation across departments is essential to achieving process improvement objectives. Other Skills Deep expertise in documenting, modeling, and redesigning business processes using structured improvement methodologies. Demonstrated experience facilitating cross functional process documentation, analysis, and improvement initiatives. Strong analytical capability leveraging quantitative methods such as statistical analysis, forecasting, and cost benefit analysis to support data driven recommendations. Working knowledge of the relationship between business strategy, operational processes, technology, and regulatory requirements within a financial services environment. Experience supporting process standardization efforts, governance practices, or enterprise documentation frameworks. Advanced Proficiency with common process mapping and documentation tools such as Visio, Lucidchart, or similar platforms. . click apply for full job details
08/05/2026
Full time
Process Improvement Officer- Kiln Creek Office Yorktown, Virginia 1st Advantage Federal Credit Union is currently seeking a full-time Process Improvement Officer to support our Technology Department in our corporate office of Yorktown, Virginia. The scheduled hours will be Monday through Friday from 8:30 a.m. to 5:00 p.m. The Process Improvement Officer is a senior individual contributor responsible for leading enterprise level business process documentation, analysis, and improvement initiatives across the credit union. A substantial portion of this role focuses on documenting and analyzing end to end business processes in an environment where standardized process documentation and performance measurement practices are still maturing. This position applies Lean Six Sigma and Business Process Reengineering (BPR) techniques to improve operational efficiency, effectiveness, compliance, and the member experience. The Analyst partners closely with operations, lending, technology, risk, and compliance teams to deliver measurable improvements while aligning with the cooperative mission and regulatory obligations of a federally chartered credit union. 1st Advantage Federal Credit Union has been serving members in the Hampton Roads community since 1951. We provide financial products and services that help members get ahead, while volunteering our time and resources to civic organizations and nonprofits that share our mission to improve life for each other. Be part of something special. Join 1st Advantage as a colleague and support our community members. We offer market competitive compensation and a generous benefit package: Dollar-for-dollar matching 401(k) plan to 4% of earnings Choice of three medical plans Flexible Spending Accounts Health Savings Accounts Choice of two Dental plans Vision Basic Life & AD/D Insurance - no cost Optional additional life insurance for colleagues, spouses, and children Long-term Disability Insurance - no cost Short-term Disability Insurance - no cost Employee Assistance Program - no cost Critical Illness, Accident, and Hospital Indemnity Plans Generous paid time off accrual program 11 Paid holidays Pre-paid legal services Pet Insurance Discounts on consumer loans and mortgages, increases on savings products, and much more! The budgeted hiring range for this position is between $90,581.07 annualized and $113,226.35. The final pay rate will be based on the selected candidate's experience and education relevant to the role. This position is also eligible for quarterly incentive payments based on individual and organizational performance. To be considered for this opportunity, please submit your fully completed application and resume through our website. Process Improvement Officer Essential Functions & Responsibilities: Business Process Documentation, Modeling & Analysis: • Document and analyze end to end business processes, including workflows, system interactions, controls, and exceptions. • Develop current state ("as is") and future state ("to be") process models using standardized methods. • Apply Lean Six Sigma and BPR techniques to identify inefficiencies, bottlenecks, and process variation. • Support the development and adoption of enterprise process documentation standards and methodologies. • Identify opportunities to streamline, improve, or automate business processes. Process Improvement Execution & Implementation • Lead process improvement initiatives through assessment, design, implementation, and sustainment. • Facilitate cross functional workshops, working sessions, and kaizen events. • Ensure new and enhanced processes are implemented and deliver expected benefits. • Monitor adoption and sustainability of implemented improvements. • Anticipate business and regulatory impacts and recommend enhancements. Stakeholder Partnership & Organizational Alignment • Coordinate across departments to ensure alignment on process improvement priorities and direction. • Advise leaders on efficient use of resources and process optimization strategies. • Communicate and document process changes and impacts across business units. • Present findings, recommendations, and progress updates to management and executives. Data Analysis, Metrics & Performance Management • Analyze qualitative and quantitative process data to support data driven decisions. • Partner with business units to define and maintain KPIs, performance metrics, internal and external service level agreements, and targets. • Monitor performance trends, identify gaps, and recommend improvement actions. • Establish methods to capture and analyze labor time and capacity utilization. • Share best practices and lessons learned across the organization. Governance, Risk, Compliance & Technical Integration • Incorporate regulatory, risk, audit, and internal control considerations into process design. • Document technical workflows, data flows, system interfaces, and controls. • Collaborate with business and technology teams to implement monitoring and analytical tools. Performance Measurements: Process Documentation & Analysis Effectiveness: Performance is measured by the timely completion, accuracy, and usability of documented end to end business processes using approved enterprise standards. Success includes clear, consistent documentation that is readily understood and adopted by business stakeholders. Process Improvement Results & Impact: Success is demonstrated through the delivery of completed process improvement initiatives that achieve measurable outcomes such as efficiency gains, time reduction, error reduction, capacity improvement, or cost savings, with realized benefits aligned to approved business cases. Data Analysis & Decision Support: Performance is evaluated based on the effective use of qualitative and quantitative data to support recommendations, including the establishment of accurate baselines, performance metrics, and KPIs that enable data driven decision making across the organization. Implementation & Sustainment of Improvements: Effectiveness is measured by the successful implementation and sustained adoption of new or enhanced processes. This includes evidence that improvements are embedded into daily operations and continue to deliver expected benefits post implementation. Stakeholder Partnership & Influence: Performance includes the ability to build trusted relationships, facilitate cross functional collaboration, and clearly communicate findings, recommendations, and progress to business leaders and executive audiences, without reliance on formal authority. Governance, Risk & Compliance Integration: Success is measured by the consistent incorporation of regulatory, compliance, and internal control requirements into process designs, resulting in audit ready processes and reduced operational or compliance risk. Process Improvement Initiative Management: Performance is assessed by the delivery of assigned initiatives within established scope, timelines, and quality expectations, including effective risk, issue, and change management throughout the process improvement lifecycle. Member & Credit Union Outcomes: Effectiveness is reflected in improvements that enhance the member experience, align with credit union values, and balance operational efficiency with disciplined governance in a federally regulated environment. Proactively demonstrates the 1st Advantage FCU core values of accountable, adaptable, driven, dependable, and fun. Qualifications: Experience Five to Eight+ years of experience in business process improvement, operational excellence, or business analysis. Prior experience in a financial institution (credit union, bank, or similarly regulated organization) preferred. Education Bachelor's degree in business administration, Finance, Operations Management, or a related field required. Lean Six Sigma Green Belt (required). Lean Six Sigma Black Belt (strongly preferred). Relevant professional certification in business process management or improvement preferred (e.g., CBPP, CBPR). Interpersonal Skills This role requires strong interpersonal and influence skills to facilitate cross functional collaboration, resolve complex issues, and present recommendations to diverse stakeholders. Success depends on the ability to build trust, exercise diplomacy, and influence outcomes without formal authority. Effectively gaining cooperation across departments is essential to achieving process improvement objectives. Other Skills Deep expertise in documenting, modeling, and redesigning business processes using structured improvement methodologies. Demonstrated experience facilitating cross functional process documentation, analysis, and improvement initiatives. Strong analytical capability leveraging quantitative methods such as statistical analysis, forecasting, and cost benefit analysis to support data driven recommendations. Working knowledge of the relationship between business strategy, operational processes, technology, and regulatory requirements within a financial services environment. Experience supporting process standardization efforts, governance practices, or enterprise documentation frameworks. Advanced Proficiency with common process mapping and documentation tools such as Visio, Lucidchart, or similar platforms. . click apply for full job details
Detection Engineer (Cloud)
BreakPoint Labs Adams Run, South Carolina
Job Description Job Description BreakPoint Labs is seeking a Detection Engineer to be responsible for the design, development, and implementation of advanced detection capabilities within a Cybersecurity Service Provider (CSSP) environment. The candidate will focus on creating and managing IDS/IPS signatures, log correlation rules, and other detection tools based on indicator lifecycle analysis. The Detection Engineer collaborates with Defensive Cyber Operations (DCO) Watch Analysts and other teams to ensure timely and effective threat detection, adhering to CJCSM 6510.01B reporting requirements and supporting the CSSP's mission to protect data across a wide spectrum of sources and locations. Responsibilities include: Acting as the primary SME for cloud log sources, designing efficient detections across multi-cloud environments (Gov. Cloud, AWS, Azure, GCP, etc). Designing and implementing detection logic (KQL, EQL, and/or SPL) tailored to cloud-native threats and cloud infrastructure (e.g., containers like Kubernetes, Docker, etc.). Analyzing threat intelligence to create and refine detection mechanisms tailored to the customer's environment. Validating and testing detection rules to ensure accuracy, minimize false positive and benign positive matches, and enhance threat identification capabilities. Collaboration with DCO Watch Analysts to integrate detection mechanisms into monitoring and incident response workflows. Maintaining and updating detection tools and signatures in response to evolving threats, ensuring compliance with CJCSM 6510.01B and other applicable directives. Compiling and maintaining standard operating procedure (SOP) documentation for detection creation and implementation processes. Performing log analysis of Splunk and Elastic to support detection development and validation. Coordinating with reporting agencies and subscriber sites to align detection strategies with operational needs and threat intelligence. Participation in program reviews, product evaluations, and onsite certification evaluations to assess detection tool efficacy. Overtime may be required to support detection implementation or incident response actions (Surge). Up to 10% travel may be required Required Experience: 5+ years of experience working in a CSSP, SOC, or similar environment. 2+ years of experience with signature development, detection logic creation, and optimization on multiple platforms. Technical expertise in major cloud provider security models, services, and logs (Gov. Cloud, AWS, Azure, GCP, etc.). Experience working with and developing signatures for Splunk and Elastic. Experience with threat intelligence platforms and indicator management. Proficient knowledge of detection creation and implementation processes. Expertise in IDS/IPS solutions, including signature development and optimization. Strong understanding of the indicator lifecycle, including initial discovery, development, operational maturity, and long-term sustainment. Effective verbal and written communication skills. Ability to solve complex problems independently. Preferred certifications: AWS Certified Security, Azure Security Engineer Associate, GCP Professional Cloud Security Engineer, or equivalent SANS GIAC certifications. Certifications Required: DoD 8570 IAT Level II and DoD 8140 CSSP-specific certification. Security Clearance Required: DoD Secret. Education Required: Bachelor's Degree in the Area(s) of relevant discipline and 5 year's experience. OR, at least 8 years of experience working in a CSSP, SOC, or similar environment. Company Description BreakPoint Labs, a small business cybersecurity services firm, is dedicated to providing the methods and means for sustainable, measurable, and effective cybersecurity operations. Powered by highly motivated, experienced cybersecurity professionals with technical and scientific proficiency. We are known for developing and leveraging technology to enable a more secure cyberspace. With well-formed service delivery models in cybersecurity assessments, defensive cyber operations, research and development, and cybersecurity training, we are able to support a diverse customer base in addressing its most challenging problems in cyberspace. We are constantly seeking enthusiastic cybersecurity professionals, either to exchange technical ideas and lessons learned or to potentially join our Team. Through an established corporate culture, we embrace a highly technical, geeky workforce passionate about developing and leveraging technology to secure cyberspace. We have recently merged with Valiant Solutions to make us stronger, and better than ever to provide our customers with outstanding services. Company Description BreakPoint Labs, a small business cybersecurity services firm, is dedicated to providing the methods and means for sustainable, measurable, and effective cybersecurity operations. Powered by highly motivated, experienced cybersecurity professionals with technical and scientific proficiency. We are known for developing and leveraging technology to enable a more secure cyberspace. With well-formed service delivery models in cybersecurity assessments, defensive cyber operations, research and development, and cybersecurity training, we are able to support a diverse customer base in addressing its most challenging problems in cyberspace. We are constantly seeking enthusiastic cybersecurity professionals, either to exchange technical ideas and lessons learned or to potentially join our Team. Through an established corporate culture, we embrace a highly technical, geeky workforce passionate about developing and leveraging technology to secure cyberspace. We have recently merged with Valiant Solutions to make us stronger, and better than ever to provide our customers with outstanding services.
08/04/2026
Full time
Job Description Job Description BreakPoint Labs is seeking a Detection Engineer to be responsible for the design, development, and implementation of advanced detection capabilities within a Cybersecurity Service Provider (CSSP) environment. The candidate will focus on creating and managing IDS/IPS signatures, log correlation rules, and other detection tools based on indicator lifecycle analysis. The Detection Engineer collaborates with Defensive Cyber Operations (DCO) Watch Analysts and other teams to ensure timely and effective threat detection, adhering to CJCSM 6510.01B reporting requirements and supporting the CSSP's mission to protect data across a wide spectrum of sources and locations. Responsibilities include: Acting as the primary SME for cloud log sources, designing efficient detections across multi-cloud environments (Gov. Cloud, AWS, Azure, GCP, etc). Designing and implementing detection logic (KQL, EQL, and/or SPL) tailored to cloud-native threats and cloud infrastructure (e.g., containers like Kubernetes, Docker, etc.). Analyzing threat intelligence to create and refine detection mechanisms tailored to the customer's environment. Validating and testing detection rules to ensure accuracy, minimize false positive and benign positive matches, and enhance threat identification capabilities. Collaboration with DCO Watch Analysts to integrate detection mechanisms into monitoring and incident response workflows. Maintaining and updating detection tools and signatures in response to evolving threats, ensuring compliance with CJCSM 6510.01B and other applicable directives. Compiling and maintaining standard operating procedure (SOP) documentation for detection creation and implementation processes. Performing log analysis of Splunk and Elastic to support detection development and validation. Coordinating with reporting agencies and subscriber sites to align detection strategies with operational needs and threat intelligence. Participation in program reviews, product evaluations, and onsite certification evaluations to assess detection tool efficacy. Overtime may be required to support detection implementation or incident response actions (Surge). Up to 10% travel may be required Required Experience: 5+ years of experience working in a CSSP, SOC, or similar environment. 2+ years of experience with signature development, detection logic creation, and optimization on multiple platforms. Technical expertise in major cloud provider security models, services, and logs (Gov. Cloud, AWS, Azure, GCP, etc.). Experience working with and developing signatures for Splunk and Elastic. Experience with threat intelligence platforms and indicator management. Proficient knowledge of detection creation and implementation processes. Expertise in IDS/IPS solutions, including signature development and optimization. Strong understanding of the indicator lifecycle, including initial discovery, development, operational maturity, and long-term sustainment. Effective verbal and written communication skills. Ability to solve complex problems independently. Preferred certifications: AWS Certified Security, Azure Security Engineer Associate, GCP Professional Cloud Security Engineer, or equivalent SANS GIAC certifications. Certifications Required: DoD 8570 IAT Level II and DoD 8140 CSSP-specific certification. Security Clearance Required: DoD Secret. Education Required: Bachelor's Degree in the Area(s) of relevant discipline and 5 year's experience. OR, at least 8 years of experience working in a CSSP, SOC, or similar environment. Company Description BreakPoint Labs, a small business cybersecurity services firm, is dedicated to providing the methods and means for sustainable, measurable, and effective cybersecurity operations. Powered by highly motivated, experienced cybersecurity professionals with technical and scientific proficiency. We are known for developing and leveraging technology to enable a more secure cyberspace. With well-formed service delivery models in cybersecurity assessments, defensive cyber operations, research and development, and cybersecurity training, we are able to support a diverse customer base in addressing its most challenging problems in cyberspace. We are constantly seeking enthusiastic cybersecurity professionals, either to exchange technical ideas and lessons learned or to potentially join our Team. Through an established corporate culture, we embrace a highly technical, geeky workforce passionate about developing and leveraging technology to secure cyberspace. We have recently merged with Valiant Solutions to make us stronger, and better than ever to provide our customers with outstanding services. Company Description BreakPoint Labs, a small business cybersecurity services firm, is dedicated to providing the methods and means for sustainable, measurable, and effective cybersecurity operations. Powered by highly motivated, experienced cybersecurity professionals with technical and scientific proficiency. We are known for developing and leveraging technology to enable a more secure cyberspace. With well-formed service delivery models in cybersecurity assessments, defensive cyber operations, research and development, and cybersecurity training, we are able to support a diverse customer base in addressing its most challenging problems in cyberspace. We are constantly seeking enthusiastic cybersecurity professionals, either to exchange technical ideas and lessons learned or to potentially join our Team. Through an established corporate culture, we embrace a highly technical, geeky workforce passionate about developing and leveraging technology to secure cyberspace. We have recently merged with Valiant Solutions to make us stronger, and better than ever to provide our customers with outstanding services.

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