Job Description
Partners Bank is seeking an onsite Helpdesk Support Analyst to provide friendly, professional technical support to branch and back-office staff. You will troubleshoot hardware, software, network, and banking application issues, manage tickets, and ensure timely resolution to keep banking operations running smoothly. The role includes user account administration, workstation setup, basic security and access controls, and clear documentation. You'll collaborate closely with IT and business teams in a community-focused environment that values service, reliability, and continuous learning.