Amazon Web Services, Inc. is seeking an Infra Delivery Technician to build and maintain AWS data center infrastructure supporting global cloud services. You will install and configure servers, racks, power, and network equipment; perform cabling and hardware replacements; execute work orders; and support capacity expansions. You'll follow strict security, safety, and change-management procedures while troubleshooting hardware issues and collaborating with engineering teams. In AWS's customer-obsessed, high-ownership culture, you'll work on large-scale, mission-critical systems and continuously grow your technical skills. Responsibilities Install and configure servers, racks, and related data center hardware Perform structured cabling, labeling, and power connectivity for new infrastructure Execute work orders and deployment plans to deliver new capacity on schedule Troubleshoot and replace failed components including disks, NICs, and power supplies Monitor and respond to infrastructure incidents, escalating as needed Follow strict security, safety, and access-control procedures in data centers Document changes, configurations, and inventory accurately Collaborate with network, systems, and capacity engineering teams on deployments Support on-call or shift-based coverage in 24/7 production environments Identify opportunities to improve reliability, efficiency, and automation of infra delivery Required Skills Data center operations Server hardware installation Networking fundamentals Structured cabling Linux/Windows administration Hardware diagnostics and repair Monitoring and incident response Change management Technical documentation Automation and scripting basics
09/17/2026
Full time
Amazon Web Services, Inc. is seeking an Infra Delivery Technician to build and maintain AWS data center infrastructure supporting global cloud services. You will install and configure servers, racks, power, and network equipment; perform cabling and hardware replacements; execute work orders; and support capacity expansions. You'll follow strict security, safety, and change-management procedures while troubleshooting hardware issues and collaborating with engineering teams. In AWS's customer-obsessed, high-ownership culture, you'll work on large-scale, mission-critical systems and continuously grow your technical skills. Responsibilities Install and configure servers, racks, and related data center hardware Perform structured cabling, labeling, and power connectivity for new infrastructure Execute work orders and deployment plans to deliver new capacity on schedule Troubleshoot and replace failed components including disks, NICs, and power supplies Monitor and respond to infrastructure incidents, escalating as needed Follow strict security, safety, and access-control procedures in data centers Document changes, configurations, and inventory accurately Collaborate with network, systems, and capacity engineering teams on deployments Support on-call or shift-based coverage in 24/7 production environments Identify opportunities to improve reliability, efficiency, and automation of infra delivery Required Skills Data center operations Server hardware installation Networking fundamentals Structured cabling Linux/Windows administration Hardware diagnostics and repair Monitoring and incident response Change management Technical documentation Automation and scripting basics
Amazon Web Services, Inc. seeks a Data Center Night Manager to lead mission-critical night-shift operations for AWS data centers. In this field-based role, you will manage technicians, oversee incident response, and safeguard uptime, security, and safety for global cloud infrastructure. You'll coordinate with engineering, facilities, and security teams to resolve complex issues, enforce runbooks and change processes, and deliver clear shift reporting. In AWS's customer-obsessed, innovative culture, you'll drive continuous improvement, develop talent, and learn cutting-edge cloud technologies while supporting large-scale, always-on services. Responsibilities Lead night-shift operations across AWS data center facilities, ensuring uptime, security, and safety Monitor infrastructure health, incident queues, and SLAs; coordinate rapid response to outages or performance issues Manage and coach night-shift technicians, scheduling, and workload prioritization Implement and enforce operational runbooks, change management, and escalation procedures Partner with engineering, facilities, and security teams to resolve complex technical issues Track operational metrics, create shift reports, and communicate status to daytime leadership Ensure compliance with AWS security, safety, and regulatory standards Drive continuous improvement initiatives to reduce incidents and improve efficiency Required Skills Data center operations management Incident and problem management IT infrastructure monitoring tools (e.g., Cloud Watch, Nagios, Solar Winds) Server and network hardware troubleshooting Change management and runbook execution People management and shift scheduling Root cause analysis and reporting ITIL-based service operations Physical security and access control procedures Environmental and power systems awareness (HVAC, UPS, generators)
09/17/2026
Full time
Amazon Web Services, Inc. seeks a Data Center Night Manager to lead mission-critical night-shift operations for AWS data centers. In this field-based role, you will manage technicians, oversee incident response, and safeguard uptime, security, and safety for global cloud infrastructure. You'll coordinate with engineering, facilities, and security teams to resolve complex issues, enforce runbooks and change processes, and deliver clear shift reporting. In AWS's customer-obsessed, innovative culture, you'll drive continuous improvement, develop talent, and learn cutting-edge cloud technologies while supporting large-scale, always-on services. Responsibilities Lead night-shift operations across AWS data center facilities, ensuring uptime, security, and safety Monitor infrastructure health, incident queues, and SLAs; coordinate rapid response to outages or performance issues Manage and coach night-shift technicians, scheduling, and workload prioritization Implement and enforce operational runbooks, change management, and escalation procedures Partner with engineering, facilities, and security teams to resolve complex technical issues Track operational metrics, create shift reports, and communicate status to daytime leadership Ensure compliance with AWS security, safety, and regulatory standards Drive continuous improvement initiatives to reduce incidents and improve efficiency Required Skills Data center operations management Incident and problem management IT infrastructure monitoring tools (e.g., Cloud Watch, Nagios, Solar Winds) Server and network hardware troubleshooting Change management and runbook execution People management and shift scheduling Root cause analysis and reporting ITIL-based service operations Physical security and access control procedures Environmental and power systems awareness (HVAC, UPS, generators)
Amazon Web Services, Inc. seeks a Data Center Technician to support the backbone of AWS's global cloud infrastructure. In this on-site role, you will install, configure, and maintain server and network hardware; perform break-fix and preventive maintenance; manage cabling, racking, and inventory; and respond to incidents to keep services highly available. You'll follow strict security, safety, and change-management procedures while collaborating with engineers to resolve issues. AWS's customer-obsessed, data-driven culture offers exposure to cutting-edge cloud technologies, rapid skill growth, and impactful work at global scale. Responsibilities Install, configure, and decommission server and network hardware in AWS data centers Perform break-fix troubleshooting, diagnostics, and repairs on infrastructure equipment Execute preventive maintenance, health checks, and hardware lifecycle tasks Manage rack layout, structured cabling, and cable labeling to AWS standards Monitor systems, respond to alerts, and resolve incidents to minimize downtime Follow security, safety, and change-management procedures and documentation Track assets, inventory, and work in ticketing and documentation systems Collaborate with engineering and operations teams to resolve complex issues Support on-call rotations and shift work to ensure 24/7 coverage Contribute to continuous improvement of data center processes and standards Required Skills Data center operations Server hardware installation Linux/Windows administration Network troubleshooting Cabling and rack management Monitoring and incident response Hardware diagnostics and repair Change management procedures Inventory and asset tracking Documentation and ticketing systems
09/17/2026
Full time
Amazon Web Services, Inc. seeks a Data Center Technician to support the backbone of AWS's global cloud infrastructure. In this on-site role, you will install, configure, and maintain server and network hardware; perform break-fix and preventive maintenance; manage cabling, racking, and inventory; and respond to incidents to keep services highly available. You'll follow strict security, safety, and change-management procedures while collaborating with engineers to resolve issues. AWS's customer-obsessed, data-driven culture offers exposure to cutting-edge cloud technologies, rapid skill growth, and impactful work at global scale. Responsibilities Install, configure, and decommission server and network hardware in AWS data centers Perform break-fix troubleshooting, diagnostics, and repairs on infrastructure equipment Execute preventive maintenance, health checks, and hardware lifecycle tasks Manage rack layout, structured cabling, and cable labeling to AWS standards Monitor systems, respond to alerts, and resolve incidents to minimize downtime Follow security, safety, and change-management procedures and documentation Track assets, inventory, and work in ticketing and documentation systems Collaborate with engineering and operations teams to resolve complex issues Support on-call rotations and shift work to ensure 24/7 coverage Contribute to continuous improvement of data center processes and standards Required Skills Data center operations Server hardware installation Linux/Windows administration Network troubleshooting Cabling and rack management Monitoring and incident response Hardware diagnostics and repair Change management procedures Inventory and asset tracking Documentation and ticketing systems
Amazon Web Services, Inc. seeks a Data Center Technician to support the backbone of AWS's global cloud infrastructure. In this on-site role, you will install, configure, and maintain server and network hardware; perform break-fix and preventive maintenance; manage cabling, racking, and inventory; and respond to incidents to keep services highly available. You'll follow strict security, safety, and change-management procedures while collaborating with engineers to resolve issues. AWS's customer-obsessed, data-driven culture offers exposure to cutting-edge cloud technologies, rapid skill growth, and impactful work at global scale. Responsibilities Install, configure, and decommission server and network hardware in AWS data centers Perform break-fix troubleshooting, diagnostics, and repairs on infrastructure equipment Execute preventive maintenance, health checks, and hardware lifecycle tasks Manage rack layout, structured cabling, and cable labeling to AWS standards Monitor systems, respond to alerts, and resolve incidents to minimize downtime Follow security, safety, and change-management procedures and documentation Track assets, inventory, and work in ticketing and documentation systems Collaborate with engineering and operations teams to resolve complex issues Support on-call rotations and shift work to ensure 24/7 coverage Contribute to continuous improvement of data center processes and standards Required Skills Data center operations Server hardware installation Linux/Windows administration Network troubleshooting Cabling and rack management Monitoring and incident response Hardware diagnostics and repair Change management procedures Inventory and asset tracking Documentation and ticketing systems
09/17/2026
Full time
Amazon Web Services, Inc. seeks a Data Center Technician to support the backbone of AWS's global cloud infrastructure. In this on-site role, you will install, configure, and maintain server and network hardware; perform break-fix and preventive maintenance; manage cabling, racking, and inventory; and respond to incidents to keep services highly available. You'll follow strict security, safety, and change-management procedures while collaborating with engineers to resolve issues. AWS's customer-obsessed, data-driven culture offers exposure to cutting-edge cloud technologies, rapid skill growth, and impactful work at global scale. Responsibilities Install, configure, and decommission server and network hardware in AWS data centers Perform break-fix troubleshooting, diagnostics, and repairs on infrastructure equipment Execute preventive maintenance, health checks, and hardware lifecycle tasks Manage rack layout, structured cabling, and cable labeling to AWS standards Monitor systems, respond to alerts, and resolve incidents to minimize downtime Follow security, safety, and change-management procedures and documentation Track assets, inventory, and work in ticketing and documentation systems Collaborate with engineering and operations teams to resolve complex issues Support on-call rotations and shift work to ensure 24/7 coverage Contribute to continuous improvement of data center processes and standards Required Skills Data center operations Server hardware installation Linux/Windows administration Network troubleshooting Cabling and rack management Monitoring and incident response Hardware diagnostics and repair Change management procedures Inventory and asset tracking Documentation and ticketing systems
Saab is seeking a Senior Systems Engineer to lead the design, integration, and optimization of complex systems supporting advanced defense manufacturing. In this role, you will define system architectures, manage requirements, and coordinate verification and validation for air, land, and naval applications, including radar and missile systems. You will collaborate across disciplines-software, hardware, cyber, and manufacturing-to ensure reliability, safety, and compliance with rigorous standards. At Saab, you'll join an innovative, mission-driven, global team, contributing to secure, high-tech solutions with lasting societal impact and continuous learning opportunities. Responsibilities Design, integrate, and optimize complex defense-related manufacturing systems for air, land, and naval applications Lead system architecture, requirements definition, and validation for advanced radar, missile, and control systems Collaborate with cross-functional engineering, manufacturing, and cyber teams to ensure system reliability and safety Develop test plans, perform system-level troubleshooting, and drive root-cause analysis and corrective actions Support production ramp-up, configuration management, and lifecycle management of delivered systems Contribute to continuous improvement, documentation, and adherence to quality, regulatory, and security standards Required Skills Systems engineering Requirements management (DOORS/Jama or similar) System architecture and modeling (Sys ML/UML/MBSE) Embedded systems and real-time control Network and communications protocols Manufacturing process integration System testing and validation Root-cause analysis and troubleshooting Configuration and lifecycle management Cybersecurity and safety standards familiarity
09/17/2026
Full time
Saab is seeking a Senior Systems Engineer to lead the design, integration, and optimization of complex systems supporting advanced defense manufacturing. In this role, you will define system architectures, manage requirements, and coordinate verification and validation for air, land, and naval applications, including radar and missile systems. You will collaborate across disciplines-software, hardware, cyber, and manufacturing-to ensure reliability, safety, and compliance with rigorous standards. At Saab, you'll join an innovative, mission-driven, global team, contributing to secure, high-tech solutions with lasting societal impact and continuous learning opportunities. Responsibilities Design, integrate, and optimize complex defense-related manufacturing systems for air, land, and naval applications Lead system architecture, requirements definition, and validation for advanced radar, missile, and control systems Collaborate with cross-functional engineering, manufacturing, and cyber teams to ensure system reliability and safety Develop test plans, perform system-level troubleshooting, and drive root-cause analysis and corrective actions Support production ramp-up, configuration management, and lifecycle management of delivered systems Contribute to continuous improvement, documentation, and adherence to quality, regulatory, and security standards Required Skills Systems engineering Requirements management (DOORS/Jama or similar) System architecture and modeling (Sys ML/UML/MBSE) Embedded systems and real-time control Network and communications protocols Manufacturing process integration System testing and validation Root-cause analysis and troubleshooting Configuration and lifecycle management Cybersecurity and safety standards familiarity
Amazon Web Services, Inc. is seeking an Infra Delivery Technician to build and maintain AWS data center infrastructure supporting global cloud services. You will install and configure servers, racks, power, and network equipment; perform cabling and hardware replacements; execute work orders; and support capacity expansions. You'll follow strict security, safety, and change-management procedures while troubleshooting hardware issues and collaborating with engineering teams. In AWS's customer-obsessed, high-ownership culture, you'll work on large-scale, mission-critical systems and continuously grow your technical skills. Responsibilities Install and configure servers, racks, and related data center hardware Perform structured cabling, labeling, and power connectivity for new infrastructure Execute work orders and deployment plans to deliver new capacity on schedule Troubleshoot and replace failed components including disks, NICs, and power supplies Monitor and respond to infrastructure incidents, escalating as needed Follow strict security, safety, and access-control procedures in data centers Document changes, configurations, and inventory accurately Collaborate with network, systems, and capacity engineering teams on deployments Support on-call or shift-based coverage in 24/7 production environments Identify opportunities to improve reliability, efficiency, and automation of infra delivery Required Skills Data center operations Server hardware installation Networking fundamentals Structured cabling Linux/Windows administration Hardware diagnostics and repair Monitoring and incident response Change management Technical documentation Automation and scripting basics
09/17/2026
Full time
Amazon Web Services, Inc. is seeking an Infra Delivery Technician to build and maintain AWS data center infrastructure supporting global cloud services. You will install and configure servers, racks, power, and network equipment; perform cabling and hardware replacements; execute work orders; and support capacity expansions. You'll follow strict security, safety, and change-management procedures while troubleshooting hardware issues and collaborating with engineering teams. In AWS's customer-obsessed, high-ownership culture, you'll work on large-scale, mission-critical systems and continuously grow your technical skills. Responsibilities Install and configure servers, racks, and related data center hardware Perform structured cabling, labeling, and power connectivity for new infrastructure Execute work orders and deployment plans to deliver new capacity on schedule Troubleshoot and replace failed components including disks, NICs, and power supplies Monitor and respond to infrastructure incidents, escalating as needed Follow strict security, safety, and access-control procedures in data centers Document changes, configurations, and inventory accurately Collaborate with network, systems, and capacity engineering teams on deployments Support on-call or shift-based coverage in 24/7 production environments Identify opportunities to improve reliability, efficiency, and automation of infra delivery Required Skills Data center operations Server hardware installation Networking fundamentals Structured cabling Linux/Windows administration Hardware diagnostics and repair Monitoring and incident response Change management Technical documentation Automation and scripting basics
Amazon Web Services, Inc. is seeking a Data Center Manager to lead 24x7 operations in a high-availability cloud environment. You will own uptime, capacity, and reliability for critical AWS infrastructure, managing a team of technicians and engineers. Responsibilities include incident, change, and problem management; capacity planning; hardware lifecycle; and vendor coordination. You will enforce strict security, safety, and compliance standards while driving continuous improvement, automation, and cost optimization in a fast-paced, customer-obsessed culture focused on innovation and ownership. Responsibilities Own day-to-day operations of an AWS data center, ensuring high availability and uptime for critical cloud services. Manage and mentor a team of data center technicians and engineers, including scheduling and performance management. Oversee capacity planning, hardware lifecycle, and infrastructure upgrades to meet growth and reliability goals. Implement and improve operational processes for incident, change, and problem management in a 24x7 environment. Ensure compliance with AWS security, safety, and regulatory standards across all facility operations. Collaborate with engineering, networking, and AWS service teams to resolve complex infrastructure issues. Monitor performance and health of data center systems using metrics, dashboards, and automation tools. Manage vendor relationships, on-site contractors, and maintenance activities to minimize risk and downtime. Drive continuous improvement initiatives focused on efficiency, resilience, and cost optimization. Report operational metrics, risks, and improvement plans to leadership and key stakeholders. Required Skills Data center operations management Capacity planning and scaling Incident and problem management IT infrastructure (servers, storage, networking) Change and configuration management Vendor and contract management Monitoring and alerting tools (e.g., Cloud Watch, DCIM) Budgeting and cost optimization IT security and compliance People leadership and shift management
09/17/2026
Full time
Amazon Web Services, Inc. is seeking a Data Center Manager to lead 24x7 operations in a high-availability cloud environment. You will own uptime, capacity, and reliability for critical AWS infrastructure, managing a team of technicians and engineers. Responsibilities include incident, change, and problem management; capacity planning; hardware lifecycle; and vendor coordination. You will enforce strict security, safety, and compliance standards while driving continuous improvement, automation, and cost optimization in a fast-paced, customer-obsessed culture focused on innovation and ownership. Responsibilities Own day-to-day operations of an AWS data center, ensuring high availability and uptime for critical cloud services. Manage and mentor a team of data center technicians and engineers, including scheduling and performance management. Oversee capacity planning, hardware lifecycle, and infrastructure upgrades to meet growth and reliability goals. Implement and improve operational processes for incident, change, and problem management in a 24x7 environment. Ensure compliance with AWS security, safety, and regulatory standards across all facility operations. Collaborate with engineering, networking, and AWS service teams to resolve complex infrastructure issues. Monitor performance and health of data center systems using metrics, dashboards, and automation tools. Manage vendor relationships, on-site contractors, and maintenance activities to minimize risk and downtime. Drive continuous improvement initiatives focused on efficiency, resilience, and cost optimization. Report operational metrics, risks, and improvement plans to leadership and key stakeholders. Required Skills Data center operations management Capacity planning and scaling Incident and problem management IT infrastructure (servers, storage, networking) Change and configuration management Vendor and contract management Monitoring and alerting tools (e.g., Cloud Watch, DCIM) Budgeting and cost optimization IT security and compliance People leadership and shift management
Amazon Web Services, Inc. is seeking an Engineering Operations Technician to support and optimize AWS data center infrastructure. In this role, you will monitor and maintain critical compute, storage, and network systems, respond to incidents, and perform preventative maintenance to ensure high availability of cloud services. You will execute standard operating procedures, troubleshoot hardware issues, and collaborate with engineering teams to implement improvements. Working in AWS's customer-obsessed and data-driven culture, you'll learn cutting-edge cloud technologies, contribute to large-scale technical solutions, and grow in a high-ownership, fast-paced environment. Responsibilities Monitor and maintain AWS data center infrastructure and systems health Perform preventative and corrective maintenance on servers, networking, and power/cooling equipment Respond to and resolve infrastructure incidents within defined SLAs Execute standard operating procedures, change requests, and deployment tasks Troubleshoot hardware and connectivity issues, escalating to engineering when needed Use monitoring and ticketing tools to track system performance and issues Document procedures, incidents, and resolutions to improve operational excellence Collaborate with cross-functional engineering and operations teams on improvements Support capacity planning, rack/stack, and cabling activities in the data center Contribute to a high-safety, high-availability, and compliance-focused environment Required Skills Data center operations Linux/Windows administration Network monitoring tools Hardware troubleshooting Incident management Change management Scripting (Python, Bash, Power Shell) System monitoring (Cloud Watch, Nagios, Zabbix) Rack/stack and cabling Documentation and runbook creation
09/17/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operations Technician to support and optimize AWS data center infrastructure. In this role, you will monitor and maintain critical compute, storage, and network systems, respond to incidents, and perform preventative maintenance to ensure high availability of cloud services. You will execute standard operating procedures, troubleshoot hardware issues, and collaborate with engineering teams to implement improvements. Working in AWS's customer-obsessed and data-driven culture, you'll learn cutting-edge cloud technologies, contribute to large-scale technical solutions, and grow in a high-ownership, fast-paced environment. Responsibilities Monitor and maintain AWS data center infrastructure and systems health Perform preventative and corrective maintenance on servers, networking, and power/cooling equipment Respond to and resolve infrastructure incidents within defined SLAs Execute standard operating procedures, change requests, and deployment tasks Troubleshoot hardware and connectivity issues, escalating to engineering when needed Use monitoring and ticketing tools to track system performance and issues Document procedures, incidents, and resolutions to improve operational excellence Collaborate with cross-functional engineering and operations teams on improvements Support capacity planning, rack/stack, and cabling activities in the data center Contribute to a high-safety, high-availability, and compliance-focused environment Required Skills Data center operations Linux/Windows administration Network monitoring tools Hardware troubleshooting Incident management Change management Scripting (Python, Bash, Power Shell) System monitoring (Cloud Watch, Nagios, Zabbix) Rack/stack and cabling Documentation and runbook creation
Amazon Web Services, Inc. seeks an Engineering Operations Technician for our night shift to support mission-critical data center infrastructure. You will monitor and maintain servers, networking, and facility systems, respond to alerts and incidents, perform hardware replacements, and execute standard changes with strong attention to safety and availability. Working in AWS's fast-paced, customer-obsessed culture, you will collaborate with engineers, follow runbooks, document work, and continually improve processes while learning advanced cloud and data center technologies. Responsibilities Monitor and maintain data center servers, networks, and facility systems during night shifts Respond to alerts and incidents, escalating to on-call engineers as needed Perform hardware diagnostics, swaps, racking, stacking, and cabling Execute standard operating procedures and change requests safely and accurately Use monitoring and ticketing tools to track, resolve, and document issues Collaborate with engineering teams to support infrastructure upgrades and deployments Follow security, safety, and compliance standards within the data center Contribute to process improvements, runbook updates, and automation opportunities Required Skills Data center operations Linux/Windows server administration Network monitoring tools Incident management Change management Hardware troubleshooting Cabling and racking Scripting (Python, Bash, Power Shell) Monitoring and alerting systems IT security best practices
09/17/2026
Full time
Amazon Web Services, Inc. seeks an Engineering Operations Technician for our night shift to support mission-critical data center infrastructure. You will monitor and maintain servers, networking, and facility systems, respond to alerts and incidents, perform hardware replacements, and execute standard changes with strong attention to safety and availability. Working in AWS's fast-paced, customer-obsessed culture, you will collaborate with engineers, follow runbooks, document work, and continually improve processes while learning advanced cloud and data center technologies. Responsibilities Monitor and maintain data center servers, networks, and facility systems during night shifts Respond to alerts and incidents, escalating to on-call engineers as needed Perform hardware diagnostics, swaps, racking, stacking, and cabling Execute standard operating procedures and change requests safely and accurately Use monitoring and ticketing tools to track, resolve, and document issues Collaborate with engineering teams to support infrastructure upgrades and deployments Follow security, safety, and compliance standards within the data center Contribute to process improvements, runbook updates, and automation opportunities Required Skills Data center operations Linux/Windows server administration Network monitoring tools Incident management Change management Hardware troubleshooting Cabling and racking Scripting (Python, Bash, Power Shell) Monitoring and alerting systems IT security best practices
Amazon Web Services, Inc. is seeking a Data Center Manager to lead 24x7 operations in a high-availability cloud environment. You will own uptime, capacity, and reliability for critical AWS infrastructure, managing a team of technicians and engineers. Responsibilities include incident, change, and problem management; capacity planning; hardware lifecycle; and vendor coordination. You will enforce strict security, safety, and compliance standards while driving continuous improvement, automation, and cost optimization in a fast-paced, customer-obsessed culture focused on innovation and ownership. Responsibilities Own day-to-day operations of an AWS data center, ensuring high availability and uptime for critical cloud services. Manage and mentor a team of data center technicians and engineers, including scheduling and performance management. Oversee capacity planning, hardware lifecycle, and infrastructure upgrades to meet growth and reliability goals. Implement and improve operational processes for incident, change, and problem management in a 24x7 environment. Ensure compliance with AWS security, safety, and regulatory standards across all facility operations. Collaborate with engineering, networking, and AWS service teams to resolve complex infrastructure issues. Monitor performance and health of data center systems using metrics, dashboards, and automation tools. Manage vendor relationships, on-site contractors, and maintenance activities to minimize risk and downtime. Drive continuous improvement initiatives focused on efficiency, resilience, and cost optimization. Report operational metrics, risks, and improvement plans to leadership and key stakeholders. Required Skills Data center operations management Capacity planning and scaling Incident and problem management IT infrastructure (servers, storage, networking) Change and configuration management Vendor and contract management Monitoring and alerting tools (e.g., Cloud Watch, DCIM) Budgeting and cost optimization IT security and compliance People leadership and shift management
09/17/2026
Full time
Amazon Web Services, Inc. is seeking a Data Center Manager to lead 24x7 operations in a high-availability cloud environment. You will own uptime, capacity, and reliability for critical AWS infrastructure, managing a team of technicians and engineers. Responsibilities include incident, change, and problem management; capacity planning; hardware lifecycle; and vendor coordination. You will enforce strict security, safety, and compliance standards while driving continuous improvement, automation, and cost optimization in a fast-paced, customer-obsessed culture focused on innovation and ownership. Responsibilities Own day-to-day operations of an AWS data center, ensuring high availability and uptime for critical cloud services. Manage and mentor a team of data center technicians and engineers, including scheduling and performance management. Oversee capacity planning, hardware lifecycle, and infrastructure upgrades to meet growth and reliability goals. Implement and improve operational processes for incident, change, and problem management in a 24x7 environment. Ensure compliance with AWS security, safety, and regulatory standards across all facility operations. Collaborate with engineering, networking, and AWS service teams to resolve complex infrastructure issues. Monitor performance and health of data center systems using metrics, dashboards, and automation tools. Manage vendor relationships, on-site contractors, and maintenance activities to minimize risk and downtime. Drive continuous improvement initiatives focused on efficiency, resilience, and cost optimization. Report operational metrics, risks, and improvement plans to leadership and key stakeholders. Required Skills Data center operations management Capacity planning and scaling Incident and problem management IT infrastructure (servers, storage, networking) Change and configuration management Vendor and contract management Monitoring and alerting tools (e.g., Cloud Watch, DCIM) Budgeting and cost optimization IT security and compliance People leadership and shift management
Amazon Web Services, Inc. is seeking an Engineering Operation Technician to support critical AWS cloud infrastructure. In this role, you'll monitor and maintain servers, networking equipment, and facility systems in AWS data centers, troubleshoot incidents, and perform hardware replacements and change activities. You'll use monitoring tools, follow runbooks, and collaborate with engineering teams to ensure high availability, security, and performance. AWS offers a customer-obsessed, innovative culture with opportunities to solve large-scale technical challenges and grow your skills on cutting-edge cloud technologies. Responsibilities Monitor AWS data center systems, servers, and networks to ensure uptime and performance. Troubleshoot and resolve hardware, OS, and network incidents following established runbooks. Perform hardware installations, replacements, and routine maintenance on infrastructure equipment. Use monitoring and ticketing tools to track incidents, changes, and problem resolutions. Collaborate with engineering and operations teams to implement improvements and changes safely. Follow security, safety, and compliance standards within the data center environment. Document procedures, incident resolutions, and infrastructure changes accurately. Participate in on-call rotations or shift work to provide 24/7 operational coverage. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, DHCP) Data center hardware troubleshooting Monitoring tools (Cloud Watch, Nagios, Zabbix) Scripting (Python, Bash, Power Shell) Virtualization and cloud concepts Incident and change management (ITIL) Security and compliance fundamentals Documentation and runbook creation
09/17/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operation Technician to support critical AWS cloud infrastructure. In this role, you'll monitor and maintain servers, networking equipment, and facility systems in AWS data centers, troubleshoot incidents, and perform hardware replacements and change activities. You'll use monitoring tools, follow runbooks, and collaborate with engineering teams to ensure high availability, security, and performance. AWS offers a customer-obsessed, innovative culture with opportunities to solve large-scale technical challenges and grow your skills on cutting-edge cloud technologies. Responsibilities Monitor AWS data center systems, servers, and networks to ensure uptime and performance. Troubleshoot and resolve hardware, OS, and network incidents following established runbooks. Perform hardware installations, replacements, and routine maintenance on infrastructure equipment. Use monitoring and ticketing tools to track incidents, changes, and problem resolutions. Collaborate with engineering and operations teams to implement improvements and changes safely. Follow security, safety, and compliance standards within the data center environment. Document procedures, incident resolutions, and infrastructure changes accurately. Participate in on-call rotations or shift work to provide 24/7 operational coverage. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, DHCP) Data center hardware troubleshooting Monitoring tools (Cloud Watch, Nagios, Zabbix) Scripting (Python, Bash, Power Shell) Virtualization and cloud concepts Incident and change management (ITIL) Security and compliance fundamentals Documentation and runbook creation
Amazon Web Services, Inc. is seeking an Engineering Operation Technician to support critical AWS cloud infrastructure. In this role, you'll monitor and maintain servers, networking equipment, and facility systems in AWS data centers, troubleshoot incidents, and perform hardware replacements and change activities. You'll use monitoring tools, follow runbooks, and collaborate with engineering teams to ensure high availability, security, and performance. AWS offers a customer-obsessed, innovative culture with opportunities to solve large-scale technical challenges and grow your skills on cutting-edge cloud technologies. Responsibilities Monitor AWS data center systems, servers, and networks to ensure uptime and performance. Troubleshoot and resolve hardware, OS, and network incidents following established runbooks. Perform hardware installations, replacements, and routine maintenance on infrastructure equipment. Use monitoring and ticketing tools to track incidents, changes, and problem resolutions. Collaborate with engineering and operations teams to implement improvements and changes safely. Follow security, safety, and compliance standards within the data center environment. Document procedures, incident resolutions, and infrastructure changes accurately. Participate in on-call rotations or shift work to provide 24/7 operational coverage. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, DHCP) Data center hardware troubleshooting Monitoring tools (Cloud Watch, Nagios, Zabbix) Scripting (Python, Bash, Power Shell) Virtualization and cloud concepts Incident and change management (ITIL) Security and compliance fundamentals Documentation and runbook creation
09/17/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operation Technician to support critical AWS cloud infrastructure. In this role, you'll monitor and maintain servers, networking equipment, and facility systems in AWS data centers, troubleshoot incidents, and perform hardware replacements and change activities. You'll use monitoring tools, follow runbooks, and collaborate with engineering teams to ensure high availability, security, and performance. AWS offers a customer-obsessed, innovative culture with opportunities to solve large-scale technical challenges and grow your skills on cutting-edge cloud technologies. Responsibilities Monitor AWS data center systems, servers, and networks to ensure uptime and performance. Troubleshoot and resolve hardware, OS, and network incidents following established runbooks. Perform hardware installations, replacements, and routine maintenance on infrastructure equipment. Use monitoring and ticketing tools to track incidents, changes, and problem resolutions. Collaborate with engineering and operations teams to implement improvements and changes safely. Follow security, safety, and compliance standards within the data center environment. Document procedures, incident resolutions, and infrastructure changes accurately. Participate in on-call rotations or shift work to provide 24/7 operational coverage. Required Skills Linux/Unix administration Windows Server administration Networking (TCP/IP, DNS, DHCP) Data center hardware troubleshooting Monitoring tools (Cloud Watch, Nagios, Zabbix) Scripting (Python, Bash, Power Shell) Virtualization and cloud concepts Incident and change management (ITIL) Security and compliance fundamentals Documentation and runbook creation
Amazon Web Services, Inc. is seeking an Engineering Operations Technician to support and optimize AWS data center infrastructure. In this role, you will monitor and maintain critical compute, storage, and network systems, respond to incidents, and perform preventative maintenance to ensure high availability of cloud services. You will execute standard operating procedures, troubleshoot hardware issues, and collaborate with engineering teams to implement improvements. Working in AWS's customer-obsessed and data-driven culture, you'll learn cutting-edge cloud technologies, contribute to large-scale technical solutions, and grow in a high-ownership, fast-paced environment. Responsibilities Monitor and maintain AWS data center infrastructure and systems health Perform preventative and corrective maintenance on servers, networking, and power/cooling equipment Respond to and resolve infrastructure incidents within defined SLAs Execute standard operating procedures, change requests, and deployment tasks Troubleshoot hardware and connectivity issues, escalating to engineering when needed Use monitoring and ticketing tools to track system performance and issues Document procedures, incidents, and resolutions to improve operational excellence Collaborate with cross-functional engineering and operations teams on improvements Support capacity planning, rack/stack, and cabling activities in the data center Contribute to a high-safety, high-availability, and compliance-focused environment Required Skills Data center operations Linux/Windows administration Network monitoring tools Hardware troubleshooting Incident management Change management Scripting (Python, Bash, Power Shell) System monitoring (Cloud Watch, Nagios, Zabbix) Rack/stack and cabling Documentation and runbook creation
09/17/2026
Full time
Amazon Web Services, Inc. is seeking an Engineering Operations Technician to support and optimize AWS data center infrastructure. In this role, you will monitor and maintain critical compute, storage, and network systems, respond to incidents, and perform preventative maintenance to ensure high availability of cloud services. You will execute standard operating procedures, troubleshoot hardware issues, and collaborate with engineering teams to implement improvements. Working in AWS's customer-obsessed and data-driven culture, you'll learn cutting-edge cloud technologies, contribute to large-scale technical solutions, and grow in a high-ownership, fast-paced environment. Responsibilities Monitor and maintain AWS data center infrastructure and systems health Perform preventative and corrective maintenance on servers, networking, and power/cooling equipment Respond to and resolve infrastructure incidents within defined SLAs Execute standard operating procedures, change requests, and deployment tasks Troubleshoot hardware and connectivity issues, escalating to engineering when needed Use monitoring and ticketing tools to track system performance and issues Document procedures, incidents, and resolutions to improve operational excellence Collaborate with cross-functional engineering and operations teams on improvements Support capacity planning, rack/stack, and cabling activities in the data center Contribute to a high-safety, high-availability, and compliance-focused environment Required Skills Data center operations Linux/Windows administration Network monitoring tools Hardware troubleshooting Incident management Change management Scripting (Python, Bash, Power Shell) System monitoring (Cloud Watch, Nagios, Zabbix) Rack/stack and cabling Documentation and runbook creation
SAAB is seeking a Systems Engineer to design, integrate, and optimize advanced defense and manufacturing systems across air, land, naval, and civil domains. In this role, you will develop system architectures, manage requirements, and lead modeling, simulation, and trade studies to ensure safety, reliability, and mission success. You will collaborate with cross-functional, global teams on radar, missile, C2, and cyber-resilient solutions, supporting integration and test in lab and field environments. SAAB offers a mission-driven culture, continuous learning, and the chance to shape technologies that safeguard societies worldwide. Responsibilities Design, integrate, and optimize complex defense and manufacturing systems for air, land, naval, and civil applications. Develop system architectures, specifications, and interface control documents for radar, missile, and command-and-control solutions. Perform requirements analysis, traceability, and validation to ensure system performance, safety, and reliability. Lead system-level modeling, simulation, and trade studies to evaluate design options and mitigate technical risk. Collaborate with cross-functional engineering, manufacturing, and cyber security teams across global sites. Support system integration, test planning, and troubleshooting in lab and on-site environments. Contribute to configuration management, documentation, and compliance with relevant defense and industry standards. Provide technical input to proposals, cost estimates, and program reviews. Mentor junior engineers and support a culture of continuous improvement and innovation. Engage in continuous learning on emerging defense, security, and traffic management technologies. Required Skills Systems engineering and requirements management System architecture and interface design Model-based systems engineering (MBSE) using Sys ML/UMLMATLAB/Simulink or similar modeling and simulation tools Integration and verification/validation (IV&V) methods Configuration management and documentation tools Defense/aerospace standards and safety practices Cyber security fundamentals for embedded and networked systems Data analysis and troubleshooting of complex systems Collaboration tools and project management basics
09/17/2026
Full time
SAAB is seeking a Systems Engineer to design, integrate, and optimize advanced defense and manufacturing systems across air, land, naval, and civil domains. In this role, you will develop system architectures, manage requirements, and lead modeling, simulation, and trade studies to ensure safety, reliability, and mission success. You will collaborate with cross-functional, global teams on radar, missile, C2, and cyber-resilient solutions, supporting integration and test in lab and field environments. SAAB offers a mission-driven culture, continuous learning, and the chance to shape technologies that safeguard societies worldwide. Responsibilities Design, integrate, and optimize complex defense and manufacturing systems for air, land, naval, and civil applications. Develop system architectures, specifications, and interface control documents for radar, missile, and command-and-control solutions. Perform requirements analysis, traceability, and validation to ensure system performance, safety, and reliability. Lead system-level modeling, simulation, and trade studies to evaluate design options and mitigate technical risk. Collaborate with cross-functional engineering, manufacturing, and cyber security teams across global sites. Support system integration, test planning, and troubleshooting in lab and on-site environments. Contribute to configuration management, documentation, and compliance with relevant defense and industry standards. Provide technical input to proposals, cost estimates, and program reviews. Mentor junior engineers and support a culture of continuous improvement and innovation. Engage in continuous learning on emerging defense, security, and traffic management technologies. Required Skills Systems engineering and requirements management System architecture and interface design Model-based systems engineering (MBSE) using Sys ML/UMLMATLAB/Simulink or similar modeling and simulation tools Integration and verification/validation (IV&V) methods Configuration management and documentation tools Defense/aerospace standards and safety practices Cyber security fundamentals for embedded and networked systems Data analysis and troubleshooting of complex systems Collaboration tools and project management basics
Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world. To be eligible for this position, you must be a U.S. Citizen. This position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status. Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3). Please review the job details below. Vantor is currently seeking a Cloud Security Engineer (DevOps) to join our team in Westminster or Longmont, CO. In this role you will have ownership responsibility for the operation of several security applications/services, for integrating security requirements into the common infrastructure design and supporting common infrastructure service solutions for the enterprise. As a key member of our Development and Security Team, you will work with Information Assurance and other DevOps engineers to ensure security is an upfront consideration during design and is operationally practiced throughout the system lifecycle. The collaborative nature of the role will present growth opportunities in both DevOps and Information Security skillsets. Responsibilities: Design, implement and maintain multiple security applications/services in a cloud-based environment that operates using continuous integration/continuous deployment (CI/CD) practices. Troubleshoot and resolve network, automated pipeline, and infrastructure issues related to security services . Build, maintain, and monitor configuration of security tools. Build effective security monitoring, alerting, and metrics from log aggregators and data collectors. Provide a collaborative conduit between security focused and development focused teams. Provide configuration and vulnerability management support for production applications and custom code. Minimum Requirements: Must be a U.S. citizen with an existing SECRET security clearance and the ability to obtain Top Secret/SCI access with a Counterintelligence Polygraph required after award of SCI access. CompTIA Security+ or other DoDD 8140 certification Willingness to work 90% or as needed in a secure environment with some on-call or after-hours onsite support for customer's mission. 5 years of DevOps, software, or infrastructure engineering experience and a Bachelor's degree. 4 additional years of experience may be substituted for a degree. Ability to quickly learn and use a wide variety of open-source technologies. Cloud service experience. Experience with Terraform and K8S or equivalent technologies. Preferred Qualifications: Holds any AWS certification, or other cloud provider's certifications Prior experience with CI/CD technologies such as Jenkins Proficiency in Python or Java Experience automating, running and maintaining a variety of security tool types (some combination of i.e. monitoring, compliance, vulnerability detection, intrusion detection and prevention, change management and detection, code analysis, etc.) Experience with custom source application development and maintenance Pay Transparency: To support pay transparency, Vantor includes salary ranges in all U.S. job postings. Starting pay for this role will fall within the listed range and will be based on factors such as experience, qualifications, skills, location, and market conditions. Candidates who meet the minimum requirements for the role should not expect to receive compensation at the top of the range. The listed range reflects the expected pay for this position, and final offers will be determined based on each candidate's experience, expertise, and alignment with the role. The base pay for this position within Colorado is: $105,000.00 - $140,000.00 - $154,000.00 annually. For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range. Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: Additionally, this position is incentive eligible with a target based on contribution, company performance, and/or individual results achieved; the specific incentive plan and target amount will be determined based on the role and breadth of contributions. The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire. The date of posting can be found on Vantor's Career page at the top of each job posting. To apply, submit your application via Vantor's Career page. EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
09/17/2026
Full time
Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world. To be eligible for this position, you must be a U.S. Citizen. This position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status. Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3). Please review the job details below. Vantor is currently seeking a Cloud Security Engineer (DevOps) to join our team in Westminster or Longmont, CO. In this role you will have ownership responsibility for the operation of several security applications/services, for integrating security requirements into the common infrastructure design and supporting common infrastructure service solutions for the enterprise. As a key member of our Development and Security Team, you will work with Information Assurance and other DevOps engineers to ensure security is an upfront consideration during design and is operationally practiced throughout the system lifecycle. The collaborative nature of the role will present growth opportunities in both DevOps and Information Security skillsets. Responsibilities: Design, implement and maintain multiple security applications/services in a cloud-based environment that operates using continuous integration/continuous deployment (CI/CD) practices. Troubleshoot and resolve network, automated pipeline, and infrastructure issues related to security services . Build, maintain, and monitor configuration of security tools. Build effective security monitoring, alerting, and metrics from log aggregators and data collectors. Provide a collaborative conduit between security focused and development focused teams. Provide configuration and vulnerability management support for production applications and custom code. Minimum Requirements: Must be a U.S. citizen with an existing SECRET security clearance and the ability to obtain Top Secret/SCI access with a Counterintelligence Polygraph required after award of SCI access. CompTIA Security+ or other DoDD 8140 certification Willingness to work 90% or as needed in a secure environment with some on-call or after-hours onsite support for customer's mission. 5 years of DevOps, software, or infrastructure engineering experience and a Bachelor's degree. 4 additional years of experience may be substituted for a degree. Ability to quickly learn and use a wide variety of open-source technologies. Cloud service experience. Experience with Terraform and K8S or equivalent technologies. Preferred Qualifications: Holds any AWS certification, or other cloud provider's certifications Prior experience with CI/CD technologies such as Jenkins Proficiency in Python or Java Experience automating, running and maintaining a variety of security tool types (some combination of i.e. monitoring, compliance, vulnerability detection, intrusion detection and prevention, change management and detection, code analysis, etc.) Experience with custom source application development and maintenance Pay Transparency: To support pay transparency, Vantor includes salary ranges in all U.S. job postings. Starting pay for this role will fall within the listed range and will be based on factors such as experience, qualifications, skills, location, and market conditions. Candidates who meet the minimum requirements for the role should not expect to receive compensation at the top of the range. The listed range reflects the expected pay for this position, and final offers will be determined based on each candidate's experience, expertise, and alignment with the role. The base pay for this position within Colorado is: $105,000.00 - $140,000.00 - $154,000.00 annually. For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range. Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: Additionally, this position is incentive eligible with a target based on contribution, company performance, and/or individual results achieved; the specific incentive plan and target amount will be determined based on the role and breadth of contributions. The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire. The date of posting can be found on Vantor's Career page at the top of each job posting. To apply, submit your application via Vantor's Career page. EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world. To be eligible for this position, you must be a U.S. Citizen. This position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status. Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3). Please review the job details below. Vantor is currently seeking a Cloud Security Engineer (DevOps) to join our team in Westminster or Longmont, CO. In this role you will have ownership responsibility for the operation of several security applications/services, for integrating security requirements into the common infrastructure design and supporting common infrastructure service solutions for the enterprise. As a key member of our Development and Security Team, you will work with Information Assurance and other DevOps engineers to ensure security is an upfront consideration during design and is operationally practiced throughout the system lifecycle. The collaborative nature of the role will present growth opportunities in both DevOps and Information Security skillsets. Responsibilities: Design, implement and maintain multiple security applications/services in a cloud-based environment that operates using continuous integration/continuous deployment (CI/CD) practices. Troubleshoot and resolve network, automated pipeline, and infrastructure issues related to security services . Build, maintain, and monitor configuration of security tools. Build effective security monitoring, alerting, and metrics from log aggregators and data collectors. Provide a collaborative conduit between security focused and development focused teams. Provide configuration and vulnerability management support for production applications and custom code. Minimum Requirements: Must be a U.S. citizen with an existing SECRET security clearance and the ability to obtain Top Secret/SCI access with a Counterintelligence Polygraph required after award of SCI access. CompTIA Security+ or other DoDD 8140 certification Willingness to work 90% or as needed in a secure environment with some on-call or after-hours onsite support for customer's mission. 5 years of DevOps, software, or infrastructure engineering experience and a Bachelor's degree. 4 additional years of experience may be substituted for a degree. Ability to quickly learn and use a wide variety of open-source technologies. Cloud service experience. Experience with Terraform and K8S or equivalent technologies. Preferred Qualifications: Holds any AWS certification, or other cloud provider's certifications Prior experience with CI/CD technologies such as Jenkins Proficiency in Python or Java Experience automating, running and maintaining a variety of security tool types (some combination of i.e. monitoring, compliance, vulnerability detection, intrusion detection and prevention, change management and detection, code analysis, etc.) Experience with custom source application development and maintenance Pay Transparency: To support pay transparency, Vantor includes salary ranges in all U.S. job postings. Starting pay for this role will fall within the listed range and will be based on factors such as experience, qualifications, skills, location, and market conditions. Candidates who meet the minimum requirements for the role should not expect to receive compensation at the top of the range. The listed range reflects the expected pay for this position, and final offers will be determined based on each candidate's experience, expertise, and alignment with the role. The base pay for this position within Colorado is: $105,000.00 - $140,000.00 - $154,000.00 annually. For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range. Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: Additionally, this position is incentive eligible with a target based on contribution, company performance, and/or individual results achieved; the specific incentive plan and target amount will be determined based on the role and breadth of contributions. The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire. The date of posting can be found on Vantor's Career page at the top of each job posting. To apply, submit your application via Vantor's Career page. EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
09/17/2026
Full time
Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world. To be eligible for this position, you must be a U.S. Citizen. This position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status. Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3). Please review the job details below. Vantor is currently seeking a Cloud Security Engineer (DevOps) to join our team in Westminster or Longmont, CO. In this role you will have ownership responsibility for the operation of several security applications/services, for integrating security requirements into the common infrastructure design and supporting common infrastructure service solutions for the enterprise. As a key member of our Development and Security Team, you will work with Information Assurance and other DevOps engineers to ensure security is an upfront consideration during design and is operationally practiced throughout the system lifecycle. The collaborative nature of the role will present growth opportunities in both DevOps and Information Security skillsets. Responsibilities: Design, implement and maintain multiple security applications/services in a cloud-based environment that operates using continuous integration/continuous deployment (CI/CD) practices. Troubleshoot and resolve network, automated pipeline, and infrastructure issues related to security services . Build, maintain, and monitor configuration of security tools. Build effective security monitoring, alerting, and metrics from log aggregators and data collectors. Provide a collaborative conduit between security focused and development focused teams. Provide configuration and vulnerability management support for production applications and custom code. Minimum Requirements: Must be a U.S. citizen with an existing SECRET security clearance and the ability to obtain Top Secret/SCI access with a Counterintelligence Polygraph required after award of SCI access. CompTIA Security+ or other DoDD 8140 certification Willingness to work 90% or as needed in a secure environment with some on-call or after-hours onsite support for customer's mission. 5 years of DevOps, software, or infrastructure engineering experience and a Bachelor's degree. 4 additional years of experience may be substituted for a degree. Ability to quickly learn and use a wide variety of open-source technologies. Cloud service experience. Experience with Terraform and K8S or equivalent technologies. Preferred Qualifications: Holds any AWS certification, or other cloud provider's certifications Prior experience with CI/CD technologies such as Jenkins Proficiency in Python or Java Experience automating, running and maintaining a variety of security tool types (some combination of i.e. monitoring, compliance, vulnerability detection, intrusion detection and prevention, change management and detection, code analysis, etc.) Experience with custom source application development and maintenance Pay Transparency: To support pay transparency, Vantor includes salary ranges in all U.S. job postings. Starting pay for this role will fall within the listed range and will be based on factors such as experience, qualifications, skills, location, and market conditions. Candidates who meet the minimum requirements for the role should not expect to receive compensation at the top of the range. The listed range reflects the expected pay for this position, and final offers will be determined based on each candidate's experience, expertise, and alignment with the role. The base pay for this position within Colorado is: $105,000.00 - $140,000.00 - $154,000.00 annually. For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range. Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: Additionally, this position is incentive eligible with a target based on contribution, company performance, and/or individual results achieved; the specific incentive plan and target amount will be determined based on the role and breadth of contributions. The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire. The date of posting can be found on Vantor's Career page at the top of each job posting. To apply, submit your application via Vantor's Career page. EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
Job Description Job Description Job Title: Solutions Operations Lead McLean, VA Onsite - onsite Security Clearance: Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; Responsibilities Oversee secure, scalable, and compliant cloud operations, deployment automation, DevSecOps practices, and infrastructure reliability across mission-critical environments. Lead day-to-day cloud and platform operations across AWS and hybrid environments, ensuring availability, resiliency, performance, and mission continuity. Manage provisioning, deployment, hardening, patching, and lifecycle management of cloud infrastructure and applications across various environments. Establish and enforce operational standards for environment readiness, configuration management, backup and recovery, monitoring, alerting, and incident response. Drive continuous improvement in platform reliability, operational efficiency, and service maturity through automation and standardization. Design, implement, and optimize DevSecOps pipelines and deployment automation using tools such as AWS CDK/Terraform/CloudFormation, Git, Jenkins/GitLab, GitHub Actions, AWS CodePipeline, Docker, and related technologies. Promote Infrastructure as Code (IaC) practices to standardize provisioning, improve repeatability, and reduce manual configuration drift across environments. Establish secure, scalable, and auditable CI/CD processes supporting rapid delivery while maintaining strong quality controls and release discipline. Partner with cybersecurity and compliance teams to implement secure operational practices aligned with NIST, CIS, FISMA, FedRAMP, and zero-trust principles. Ensure infrastructure, deployment workflows, and operational processes are audit-ready and support logging, monitoring, vulnerability remediation, access control, and evidence collection requirements. Lead remediation planning and operational risk reduction efforts to improve security and compliance posture. Support ATO-aligned operational activities, control implementation, and readiness documentation. Mentor and lead a team of DevSecOps, cloud, and platform engineers, fostering accountability, collaboration, and technical excellence. Collaborate with engineering, architecture, networking, security, and other stakeholders to align operations with enterprise standards and delivery timelines. Communicate operational status, risks, recommendations, and opportunities effectively to both technical and non-technical audiences. Develop and maintain operational documentation including SOPs, runbooks, architecture diagrams, deployment procedures, and secure configuration baselines. Define and track operational KPIs, deployment metrics, service health indicators, and compliance measures to support transparency and decision-making. Identify and implement process, tooling, and automation improvements to enhance reliability, security, and efficiency. Support business continuity, disaster recovery, and operational readiness planning. Requirements Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred. Bachelor's degree in Engineering, Information Technology, Computer Science, or related field (or equivalent experience). Minimum TEN (10) years of experience in cloud operations, infrastructure engineering, DevOps/DevSecOps, or enterprise platform operations. Minimum THREE (3) years of experience in a technical leadership role, including leading or mentoring a team of engineers responsible for cloud, DevOps, platform, or security operations. Strong hands-on experience with AWS cloud services and hybrid infrastructure environments. Experience with Infrastructure as Code (IaC), Terraform, CloudFormation or AWS CDK for provisioning and managing cloud infrastructure. Proficiency in building and operating CI/CD pipelines and deployment automation using tools such as Git, GitLab, GitHub Actions, AWS SDK, AWS CodePipeline, and Docker. Deep understanding of DevSecOps principles, secure SDLC practices, release automation, and operational governance. Experience implementing security and compliance controls aligned with frameworks such as NIST, CIS, FISMA, FedRAMP, and zero-trust. Experience with system logging, monitoring, alerting, dashboards, and operational observability tools. Strong scripting and automation skills using Python, Bash, or similar languages. Ability to troubleshoot complex operational, deployment, and infrastructure issues across cloud and hybrid environments. Excellent written and verbal communication skills to collaborate effectively across teams and stakeholders. Nice-to-Have Skills AWS Certified DevOps Engineer - Professional, AWS Solutions Architect, AWS Security Specialty, or equivalent certification. Cybersecurity certifications such as Security+, CISSP, or similar. Experience supporting federal or highly regulated environments, including ATO, FISMA, FedRAMP. Experience with Kubernetes, Amazon EKS, and orchestration platforms. Knowledge of secrets management, policy-as-code, vulnerability scanning, and security automation tools. Experience designing high-availability architectures, disaster recovery, and continuity planning. Familiarity with monitoring and SIEM tools like CloudWatch, Splunk, Prometheus, Grafana. Experience supporting data platforms or AWS-native data services. Use of AI-assisted engineering tools for improving delivery and quality. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
09/17/2026
Full time
Job Description Job Description Job Title: Solutions Operations Lead McLean, VA Onsite - onsite Security Clearance: Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; Responsibilities Oversee secure, scalable, and compliant cloud operations, deployment automation, DevSecOps practices, and infrastructure reliability across mission-critical environments. Lead day-to-day cloud and platform operations across AWS and hybrid environments, ensuring availability, resiliency, performance, and mission continuity. Manage provisioning, deployment, hardening, patching, and lifecycle management of cloud infrastructure and applications across various environments. Establish and enforce operational standards for environment readiness, configuration management, backup and recovery, monitoring, alerting, and incident response. Drive continuous improvement in platform reliability, operational efficiency, and service maturity through automation and standardization. Design, implement, and optimize DevSecOps pipelines and deployment automation using tools such as AWS CDK/Terraform/CloudFormation, Git, Jenkins/GitLab, GitHub Actions, AWS CodePipeline, Docker, and related technologies. Promote Infrastructure as Code (IaC) practices to standardize provisioning, improve repeatability, and reduce manual configuration drift across environments. Establish secure, scalable, and auditable CI/CD processes supporting rapid delivery while maintaining strong quality controls and release discipline. Partner with cybersecurity and compliance teams to implement secure operational practices aligned with NIST, CIS, FISMA, FedRAMP, and zero-trust principles. Ensure infrastructure, deployment workflows, and operational processes are audit-ready and support logging, monitoring, vulnerability remediation, access control, and evidence collection requirements. Lead remediation planning and operational risk reduction efforts to improve security and compliance posture. Support ATO-aligned operational activities, control implementation, and readiness documentation. Mentor and lead a team of DevSecOps, cloud, and platform engineers, fostering accountability, collaboration, and technical excellence. Collaborate with engineering, architecture, networking, security, and other stakeholders to align operations with enterprise standards and delivery timelines. Communicate operational status, risks, recommendations, and opportunities effectively to both technical and non-technical audiences. Develop and maintain operational documentation including SOPs, runbooks, architecture diagrams, deployment procedures, and secure configuration baselines. Define and track operational KPIs, deployment metrics, service health indicators, and compliance measures to support transparency and decision-making. Identify and implement process, tooling, and automation improvements to enhance reliability, security, and efficiency. Support business continuity, disaster recovery, and operational readiness planning. Requirements Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred. Bachelor's degree in Engineering, Information Technology, Computer Science, or related field (or equivalent experience). Minimum TEN (10) years of experience in cloud operations, infrastructure engineering, DevOps/DevSecOps, or enterprise platform operations. Minimum THREE (3) years of experience in a technical leadership role, including leading or mentoring a team of engineers responsible for cloud, DevOps, platform, or security operations. Strong hands-on experience with AWS cloud services and hybrid infrastructure environments. Experience with Infrastructure as Code (IaC), Terraform, CloudFormation or AWS CDK for provisioning and managing cloud infrastructure. Proficiency in building and operating CI/CD pipelines and deployment automation using tools such as Git, GitLab, GitHub Actions, AWS SDK, AWS CodePipeline, and Docker. Deep understanding of DevSecOps principles, secure SDLC practices, release automation, and operational governance. Experience implementing security and compliance controls aligned with frameworks such as NIST, CIS, FISMA, FedRAMP, and zero-trust. Experience with system logging, monitoring, alerting, dashboards, and operational observability tools. Strong scripting and automation skills using Python, Bash, or similar languages. Ability to troubleshoot complex operational, deployment, and infrastructure issues across cloud and hybrid environments. Excellent written and verbal communication skills to collaborate effectively across teams and stakeholders. Nice-to-Have Skills AWS Certified DevOps Engineer - Professional, AWS Solutions Architect, AWS Security Specialty, or equivalent certification. Cybersecurity certifications such as Security+, CISSP, or similar. Experience supporting federal or highly regulated environments, including ATO, FISMA, FedRAMP. Experience with Kubernetes, Amazon EKS, and orchestration platforms. Knowledge of secrets management, policy-as-code, vulnerability scanning, and security automation tools. Experience designing high-availability architectures, disaster recovery, and continuity planning. Familiarity with monitoring and SIEM tools like CloudWatch, Splunk, Prometheus, Grafana. Experience supporting data platforms or AWS-native data services. Use of AI-assisted engineering tools for improving delivery and quality. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
Job Description Job Description On our expert team, you'll perform work focused on implementing and operating next generation security solutions for government and commercial clients. You'll perform hands-on evaluation, implementation, and operation of leading security cyber defense tools and technologies, and apply in-depth defense strategies to large and complex networks to rapidly identify vulnerabilities and threats, prioritize response actions, and develop effective countermeasures. You'll apply thought leadership in a highly collaborative and innovative work environment to solve complex security challenges. You will lead a team as they engineer solutions to complex challenges for customers using knowledge network engineering, Active Directory, and system administration. In this role, you'll closely impact mission success, protecting data and networks from malicious payloads and actors. With mentoring, challenging hands-on problem-solving, and opportunities to learn new tools and skills, we focus on growing as a team to make the best solutions for our customers. Work with us as we secure and protect our nation's most sensitive capabilities. What You'll Work On: Develop relationships quickly and easily with other teams, communicating the complexities of security with a wide variety of audiences, including senior management. Manage infrastructure and cybersecurity controls, including enhanced detection and vulnerability capabilities and improved event correlation in large enterprises. Contribute to risk and vulnerability assessments in network, system, and application areas, and leverage big data analytics and traditional security event types to identify advanced threats or indicators of compromise. Requirements Experience with the deployment or daily maintenance of Forescout CounterACT appliances 5+ years of experience performing systems administration for Windows or Linux, including performing basic troubleshooting and installation or configuration, monitoring system performance or availability, and performing security upgrades Experience architecting and designing IP networks, including developing and documenting network topologies Experience with network engineering, including physical or logical such as installation and activation of ports, configuration of switches, and LANS, VLANS, and network FW, or appliances or network administration services such as Active Directory, Guests LANS, and domain management Knowledge of multi-domain architectures, including data center, WAN, and LAN in virtualized architectures Active TS/SCI clearance; willingness to take a polygraph exam Associate's degree and 10+ years of experience supporting IT projects and activities, Bachelor's degree and 8+ years of experience supporting IT projects and activities, or Master's degree and 6+ years of experience supporting IT projects and activities DoD 8570 IAT Level II Certification such as Security+ CE, CCNA-Security, GSEC, SSCP, CySA+, GICSP, or CND Certification Ability to obtain a DoD 8570 Cybersecurity Service Provider - Infrastructure Support Certification such as CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND Certification, within 30 days of start date Nice If You Have: Knowledge of federal information security policies, standards, procedures, directives, frameworks, federal security authorizations, assessment, and risk management processes for enterprise systems Ability to install and deploy Forescout in a customer environment Ability to integrate cybersecurity data using enterprise or custom tools data aggregation and analysis tools, including Splunk Ability to provide support in a Tier II IT operations and maintenance role, including ticket work information updates, issue responses, and remediation Ability to be a self-starter, work without considerable direction, and work with a team Possession of excellent verbal and written communication skills, including for coordinating efforts and establishing customer relations Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
09/17/2026
Full time
Job Description Job Description On our expert team, you'll perform work focused on implementing and operating next generation security solutions for government and commercial clients. You'll perform hands-on evaluation, implementation, and operation of leading security cyber defense tools and technologies, and apply in-depth defense strategies to large and complex networks to rapidly identify vulnerabilities and threats, prioritize response actions, and develop effective countermeasures. You'll apply thought leadership in a highly collaborative and innovative work environment to solve complex security challenges. You will lead a team as they engineer solutions to complex challenges for customers using knowledge network engineering, Active Directory, and system administration. In this role, you'll closely impact mission success, protecting data and networks from malicious payloads and actors. With mentoring, challenging hands-on problem-solving, and opportunities to learn new tools and skills, we focus on growing as a team to make the best solutions for our customers. Work with us as we secure and protect our nation's most sensitive capabilities. What You'll Work On: Develop relationships quickly and easily with other teams, communicating the complexities of security with a wide variety of audiences, including senior management. Manage infrastructure and cybersecurity controls, including enhanced detection and vulnerability capabilities and improved event correlation in large enterprises. Contribute to risk and vulnerability assessments in network, system, and application areas, and leverage big data analytics and traditional security event types to identify advanced threats or indicators of compromise. Requirements Experience with the deployment or daily maintenance of Forescout CounterACT appliances 5+ years of experience performing systems administration for Windows or Linux, including performing basic troubleshooting and installation or configuration, monitoring system performance or availability, and performing security upgrades Experience architecting and designing IP networks, including developing and documenting network topologies Experience with network engineering, including physical or logical such as installation and activation of ports, configuration of switches, and LANS, VLANS, and network FW, or appliances or network administration services such as Active Directory, Guests LANS, and domain management Knowledge of multi-domain architectures, including data center, WAN, and LAN in virtualized architectures Active TS/SCI clearance; willingness to take a polygraph exam Associate's degree and 10+ years of experience supporting IT projects and activities, Bachelor's degree and 8+ years of experience supporting IT projects and activities, or Master's degree and 6+ years of experience supporting IT projects and activities DoD 8570 IAT Level II Certification such as Security+ CE, CCNA-Security, GSEC, SSCP, CySA+, GICSP, or CND Certification Ability to obtain a DoD 8570 Cybersecurity Service Provider - Infrastructure Support Certification such as CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND Certification, within 30 days of start date Nice If You Have: Knowledge of federal information security policies, standards, procedures, directives, frameworks, federal security authorizations, assessment, and risk management processes for enterprise systems Ability to install and deploy Forescout in a customer environment Ability to integrate cybersecurity data using enterprise or custom tools data aggregation and analysis tools, including Splunk Ability to provide support in a Tier II IT operations and maintenance role, including ticket work information updates, issue responses, and remediation Ability to be a self-starter, work without considerable direction, and work with a team Possession of excellent verbal and written communication skills, including for coordinating efforts and establishing customer relations Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
09/17/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Locations: Athens, OH / New Albany, OH Schedule: 8-hour shifts Travel: Up to 100% Contract: Contract opportunity Job Overview We are looking for a hands-on Data Center Services Technician to support installation, maintenance, and operational activities in hyperscale and enterprise data center environments. This position is a good fit for candidates with experience in data center operations, structured cabling, telecommunications, field services, or Information Technology (IT) infrastructure . Key Responsibilities Install and deploy servers, network devices, storage equipment, and related infrastructure. Perform rack-and-stack activities and equipment installation. Install, route, terminate, label, and dress copper and fiber cabling. Install rack Power Distribution Units (PDUs) and connect equipment to power. Perform equipment provisioning and hardware component installation. Connect and support Out-of-Band (OOB) management systems. Perform continuity testing, fiber verification, and equipment turn-up. Perform Moves, Adds, Changes, and Disconnects (MACD) and Field-Replaceable Unit (FRU) replacements. Maintain installation records, test results, inventory, and as-built documentation. Identify and escalate technical, design, and safety issues. Required Qualifications High school diploma, technical certification, vocational training, or equivalent experience. 1+ year of experience in data centers, structured cabling, telecommunications, field services, or IT infrastructure. Hands-on experience with racks, servers, networking equipment, and cabling. Knowledge of copper and fiber cabling practices. Ability to read engineering drawings, installation documents, and Methods of Procedure (MOPs). Ability to work independently with minimal supervision. Valid state ID or driver's license. Ability to lift and move equipment up to 50 lbs. Comfortable working on ladders or elevated work platforms. Willingness to travel up to 100%. Preferred Experience Fiber verification and continuity testing. Optical networking. Equipment turn-up and provisioning. MACD activities. FRU replacement. Out-of-Band (OOB) management. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
09/17/2026
Full time
Job Description Job Description Locations: Athens, OH / New Albany, OH Schedule: 8-hour shifts Travel: Up to 100% Contract: Contract opportunity Job Overview We are looking for a hands-on Data Center Services Technician to support installation, maintenance, and operational activities in hyperscale and enterprise data center environments. This position is a good fit for candidates with experience in data center operations, structured cabling, telecommunications, field services, or Information Technology (IT) infrastructure . Key Responsibilities Install and deploy servers, network devices, storage equipment, and related infrastructure. Perform rack-and-stack activities and equipment installation. Install, route, terminate, label, and dress copper and fiber cabling. Install rack Power Distribution Units (PDUs) and connect equipment to power. Perform equipment provisioning and hardware component installation. Connect and support Out-of-Band (OOB) management systems. Perform continuity testing, fiber verification, and equipment turn-up. Perform Moves, Adds, Changes, and Disconnects (MACD) and Field-Replaceable Unit (FRU) replacements. Maintain installation records, test results, inventory, and as-built documentation. Identify and escalate technical, design, and safety issues. Required Qualifications High school diploma, technical certification, vocational training, or equivalent experience. 1+ year of experience in data centers, structured cabling, telecommunications, field services, or IT infrastructure. Hands-on experience with racks, servers, networking equipment, and cabling. Knowledge of copper and fiber cabling practices. Ability to read engineering drawings, installation documents, and Methods of Procedure (MOPs). Ability to work independently with minimal supervision. Valid state ID or driver's license. Ability to lift and move equipment up to 50 lbs. Comfortable working on ladders or elevated work platforms. Willingness to travel up to 100%. Preferred Experience Fiber verification and continuity testing. Optical networking. Equipment turn-up and provisioning. MACD activities. FRU replacement. Out-of-Band (OOB) management. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process. Company Description • What you didn't know about us: • Competitive salary • Health, Dental and Vision Benefits • Short/Long Term Disability and Critical Care/Illness Protection • Life Insurance and Retirement Plans • Employee Assistance Program • With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! • We are Connectors. We thrive on 'quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! • We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. • We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! • Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. • For more information click Equal Employment Opportunity is the law. • You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
