Amazon is looking for a results-oriented individual to join the AWS AMER West Energy Team. In this role, you will support AWS's infrastructure expansion by leading energy projects with electric utilities and energy companies in the AMER West region. This role will collaborate with internal and external stakeholders to grow AWS's diverse, reliable and low-cost energy supply. The candidate must be able to manage the execution of multiple large scale power infrastructure projects across different geographies in AMER West. The candidate will manage utility interactions, work with internal and external engineering, real estate and planning teams to deliver the electric infrastructure to serve AWS data centers, including but not limited to managing the utility, EPC vendor and/or Owners Engineer to meet AWS' needs. The candidate will work as part of an integrated team to implement energy program requirements and deliver tangible reliability and cost saving results. The ideal candidate will possess a strong energy background and a proven track record of developing and delivering on innovative energy projects. The candidate will have experience working with regulated electric utilities to develop, contract and deliver medium and high voltage power infrastructure, and related tariffs and agreements. The right candidate will have a demonstrated ability to think strategically about the business, operations, and technical challenges, with the skill-set to drive tactical execution of project schedules, contracts, initiatives and team goals. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these partners, you will be responsible for ensuring energy requirements needed to support AWS's global infrastructure expansion are met. This role requires some domestic travel (less than 20%). Key job responsibilities - Manage multiple Utilities, EPC and Owner's Engineers to deliver a portfolio of inflight medium voltage and high voltage power infrastructure projects. - Manage capital budgets for electrical infrastructure and energy projects. - Collaborate with the internal teams and regulated utilities on the implementation and management of energy and projects in a timely and accurate fashion. - Identify and develop innovative cost savings projects and initiatives related to energy infrastructure and supply. - Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives. A day in the life Our team is accountable for the full lifecycle of utility power delivery to existing and future AWS data centers throughout North and South America. We are uniquely positioned and encourage to execute innovative energy solutions that accelerate our sustainability goals, improve power reliability and optimize costs. Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Here at AWS, we embrace our differences and are committed to furthering our culture of inclusion. About the team AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 3+ years of technical infrastructure management experience - Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) - Experience with varying scenarios of infrastructure builds PREFERRED QUALIFICATIONS - Bachelor's degree in electrical engineering or equivalent - Experience handling multiple projects simultaneously - Experience with design or construction administration of a variety of electrical distribution systems ranging from low voltage to high voltage - Experience leading the design, automation, deployment, and support of large-scale infrastructure - Experience in data center design, construction, operations, or facility maintenance - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Experience working directly with public utility commissions and other energy regulators Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 127 900.00 USD annually
11/13/2026
Full time
Amazon is looking for a results-oriented individual to join the AWS AMER West Energy Team. In this role, you will support AWS's infrastructure expansion by leading energy projects with electric utilities and energy companies in the AMER West region. This role will collaborate with internal and external stakeholders to grow AWS's diverse, reliable and low-cost energy supply. The candidate must be able to manage the execution of multiple large scale power infrastructure projects across different geographies in AMER West. The candidate will manage utility interactions, work with internal and external engineering, real estate and planning teams to deliver the electric infrastructure to serve AWS data centers, including but not limited to managing the utility, EPC vendor and/or Owners Engineer to meet AWS' needs. The candidate will work as part of an integrated team to implement energy program requirements and deliver tangible reliability and cost saving results. The ideal candidate will possess a strong energy background and a proven track record of developing and delivering on innovative energy projects. The candidate will have experience working with regulated electric utilities to develop, contract and deliver medium and high voltage power infrastructure, and related tariffs and agreements. The right candidate will have a demonstrated ability to think strategically about the business, operations, and technical challenges, with the skill-set to drive tactical execution of project schedules, contracts, initiatives and team goals. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these partners, you will be responsible for ensuring energy requirements needed to support AWS's global infrastructure expansion are met. This role requires some domestic travel (less than 20%). Key job responsibilities - Manage multiple Utilities, EPC and Owner's Engineers to deliver a portfolio of inflight medium voltage and high voltage power infrastructure projects. - Manage capital budgets for electrical infrastructure and energy projects. - Collaborate with the internal teams and regulated utilities on the implementation and management of energy and projects in a timely and accurate fashion. - Identify and develop innovative cost savings projects and initiatives related to energy infrastructure and supply. - Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives. A day in the life Our team is accountable for the full lifecycle of utility power delivery to existing and future AWS data centers throughout North and South America. We are uniquely positioned and encourage to execute innovative energy solutions that accelerate our sustainability goals, improve power reliability and optimize costs. Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Here at AWS, we embrace our differences and are committed to furthering our culture of inclusion. About the team AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 3+ years of technical infrastructure management experience - Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) - Experience with varying scenarios of infrastructure builds PREFERRED QUALIFICATIONS - Bachelor's degree in electrical engineering or equivalent - Experience handling multiple projects simultaneously - Experience with design or construction administration of a variety of electrical distribution systems ranging from low voltage to high voltage - Experience leading the design, automation, deployment, and support of large-scale infrastructure - Experience in data center design, construction, operations, or facility maintenance - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Experience working directly with public utility commissions and other energy regulators Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 127 900.00 USD annually
This job is with Invesco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Invesco As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? Our people are at the ver y core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Flexible paid time off Hybrid work schedule 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Health & wellbeing benefits Parental Leave benefits Employee stock purchase plan Job Description Key Responsibilities / Duties: Define and execute enterprise security architecture strategies, standards, reference architectures, design patterns, and guidelines aligned with business objectives and technology modernization efforts. undefined Partners with business leaders, enterprise architects, engineering teams, and security stakeholders to embed security requirements into technology roadmaps, cloud adoption, and transformation initiatives. undefined Define security functional and non-functional requirements that support business objectives and strengthen solution design. undefined Assess the effectiveness of security controls across data protection, identity and access management, security monitoring, detective controls, infrastructure/network security, and incident response; recommend controls, processes, and remediation actions to address gaps and reduce risk. undefined Research, evaluate, and advocate for emerging technologies, architectures, and security products that advance the security maturity roadmap. undefined Act as a subject matter expert for advisory, review and approval of security designs, configurations, baselines, and technical standards. undefined Mentor security architects and technical teams, promoting architectural excellence, knowledge sharing, and clear communication of complex security concepts to technical and business audiences. undefined Other duties as assigned. Work Experience / Knowledge: 15+ years of progressive IT experience, including 10+ years focused on cybersecurity, security architecture, and enterprise architecture in large, complex organizations. undefined 5+ years of experience with cloud delivery platforms, including IaaS, PaaS, and SaaS, and providers such as Amazon Web Services (AWS) and Microsoft Azure. undefined Strong background across cloud security, Zero Trust, networking, identity and access management, data protection, AI platforms, and risk management. undefined Experience leading enterprise-wide security initiatives, including architecture, implementation, and adoption of security solutions and processes. undefined Ability to engage senior leaders, define requirements, and clearly communicate security risks, decisions, and recommendations. undefined Expertise in two or more technology domains, such as infrastructure, application security, network security, IAM, data protection, endpoint security or AI security. undefined Knowledge of industry security control frameworks such as NIST, CSA CCM, and CIS Critical Security Controls. undefined Proficiency with architecture modeling using industry-standard notation languages, such as ArchiMate. Willingness to travel both domestically and internationally. Frequency and duration to be determined by manager. Skills / Other Personal Attributes Required: Strong ability to influence across technical, business, and executive stakeholders to drive adoption of enterprise architecture standards and security recommendations. undefined Collaborative team player with strong communication, organization, and facilitation skills. High-energy, confident professional with an ability to remain calm and take control in a crisis. Ability to see the big picture and think and act strategically. undefined Self-motivated and able to work independently with minimal direction. undefined Open-minded, flexible, and receptive to diverse perspectives; able to adapt to changing demands and conditions. undefined Committed to continuous learning, capability development, and mentoring others. Formal Education: Bachelor's degree in computer science, information systems, or a related field, or equivalent demonstrated experience. License / Registration / Certification: Certified Information Systems Security Professional ( CISSP) or equivalent certification. undefined Certification in enterprise architecture methodology or framework, such as The Open Group Architecture Framework (TOGAF) or Sherwood Applied Business Security Architecture (SABSA), preferred. undefined Cloud Security Professional (CCSP), Certificate of Cloud Security Knowledge (CCSK), or relevant vendor certifications from AWS or Microsoft Azure preferred. The salary range for this position in Charlottetown is $120,000-130,000 CAD per year. The total compensation offered for this position includes salary and incentive pay and will vary based on skills, experience and location. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
11/13/2026
Full time
This job is with Invesco, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About Invesco As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? Our people are at the ver y core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Flexible paid time off Hybrid work schedule 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Health & wellbeing benefits Parental Leave benefits Employee stock purchase plan Job Description Key Responsibilities / Duties: Define and execute enterprise security architecture strategies, standards, reference architectures, design patterns, and guidelines aligned with business objectives and technology modernization efforts. undefined Partners with business leaders, enterprise architects, engineering teams, and security stakeholders to embed security requirements into technology roadmaps, cloud adoption, and transformation initiatives. undefined Define security functional and non-functional requirements that support business objectives and strengthen solution design. undefined Assess the effectiveness of security controls across data protection, identity and access management, security monitoring, detective controls, infrastructure/network security, and incident response; recommend controls, processes, and remediation actions to address gaps and reduce risk. undefined Research, evaluate, and advocate for emerging technologies, architectures, and security products that advance the security maturity roadmap. undefined Act as a subject matter expert for advisory, review and approval of security designs, configurations, baselines, and technical standards. undefined Mentor security architects and technical teams, promoting architectural excellence, knowledge sharing, and clear communication of complex security concepts to technical and business audiences. undefined Other duties as assigned. Work Experience / Knowledge: 15+ years of progressive IT experience, including 10+ years focused on cybersecurity, security architecture, and enterprise architecture in large, complex organizations. undefined 5+ years of experience with cloud delivery platforms, including IaaS, PaaS, and SaaS, and providers such as Amazon Web Services (AWS) and Microsoft Azure. undefined Strong background across cloud security, Zero Trust, networking, identity and access management, data protection, AI platforms, and risk management. undefined Experience leading enterprise-wide security initiatives, including architecture, implementation, and adoption of security solutions and processes. undefined Ability to engage senior leaders, define requirements, and clearly communicate security risks, decisions, and recommendations. undefined Expertise in two or more technology domains, such as infrastructure, application security, network security, IAM, data protection, endpoint security or AI security. undefined Knowledge of industry security control frameworks such as NIST, CSA CCM, and CIS Critical Security Controls. undefined Proficiency with architecture modeling using industry-standard notation languages, such as ArchiMate. Willingness to travel both domestically and internationally. Frequency and duration to be determined by manager. Skills / Other Personal Attributes Required: Strong ability to influence across technical, business, and executive stakeholders to drive adoption of enterprise architecture standards and security recommendations. undefined Collaborative team player with strong communication, organization, and facilitation skills. High-energy, confident professional with an ability to remain calm and take control in a crisis. Ability to see the big picture and think and act strategically. undefined Self-motivated and able to work independently with minimal direction. undefined Open-minded, flexible, and receptive to diverse perspectives; able to adapt to changing demands and conditions. undefined Committed to continuous learning, capability development, and mentoring others. Formal Education: Bachelor's degree in computer science, information systems, or a related field, or equivalent demonstrated experience. License / Registration / Certification: Certified Information Systems Security Professional ( CISSP) or equivalent certification. undefined Certification in enterprise architecture methodology or framework, such as The Open Group Architecture Framework (TOGAF) or Sherwood Applied Business Security Architecture (SABSA), preferred. undefined Cloud Security Professional (CCSP), Certificate of Cloud Security Knowledge (CCSK), or relevant vendor certifications from AWS or Microsoft Azure preferred. The salary range for this position in Charlottetown is $120,000-130,000 CAD per year. The total compensation offered for this position includes salary and incentive pay and will vary based on skills, experience and location. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
Amazon is looking for a results-oriented individual to join the AWS AMER West Energy Team. In this role, you will support AWS's infrastructure expansion by leading energy projects with electric utilities and energy companies in the AMER West region. This role will collaborate with internal and external stakeholders to grow AWS's diverse, reliable and low-cost energy supply. The candidate must be able to manage the execution of multiple large scale power infrastructure projects across different geographies in AMER West. The candidate will manage utility interactions, work with internal and external engineering, real estate and planning teams to deliver the electric infrastructure to serve AWS data centers, including but not limited to managing the utility, EPC vendor and/or Owners Engineer to meet AWS' needs. The candidate will work as part of an integrated team to implement energy program requirements and deliver tangible reliability and cost saving results. The ideal candidate will possess a strong energy background and a proven track record of developing and delivering on innovative energy projects. The candidate will have experience working with regulated electric utilities to develop, contract and deliver medium and high voltage power infrastructure, and related tariffs and agreements. The right candidate will have a demonstrated ability to think strategically about the business, operations, and technical challenges, with the skill-set to drive tactical execution of project schedules, contracts, initiatives and team goals. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these partners, you will be responsible for ensuring energy requirements needed to support AWS's global infrastructure expansion are met. This role requires some domestic travel (less than 20%). Key job responsibilities - Manage multiple Utilities, EPC and Owner's Engineers to deliver a portfolio of inflight medium voltage and high voltage power infrastructure projects. - Manage capital budgets for electrical infrastructure and energy projects. - Collaborate with the internal teams and regulated utilities on the implementation and management of energy and projects in a timely and accurate fashion. - Identify and develop innovative cost savings projects and initiatives related to energy infrastructure and supply. - Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives. A day in the life Our team is accountable for the full lifecycle of utility power delivery to existing and future AWS data centers throughout North and South America. We are uniquely positioned and encourage to execute innovative energy solutions that accelerate our sustainability goals, improve power reliability and optimize costs. Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Here at AWS, we embrace our differences and are committed to furthering our culture of inclusion. About the team AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 3+ years of technical infrastructure management experience - Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) - Experience with varying scenarios of infrastructure builds PREFERRED QUALIFICATIONS - Bachelor's degree in electrical engineering or equivalent - Experience handling multiple projects simultaneously - Experience with design or construction administration of a variety of electrical distribution systems ranging from low voltage to high voltage - Experience leading the design, automation, deployment, and support of large-scale infrastructure - Experience in data center design, construction, operations, or facility maintenance - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Experience working directly with public utility commissions and other energy regulators Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 127 900.00 USD annually
11/13/2026
Full time
Amazon is looking for a results-oriented individual to join the AWS AMER West Energy Team. In this role, you will support AWS's infrastructure expansion by leading energy projects with electric utilities and energy companies in the AMER West region. This role will collaborate with internal and external stakeholders to grow AWS's diverse, reliable and low-cost energy supply. The candidate must be able to manage the execution of multiple large scale power infrastructure projects across different geographies in AMER West. The candidate will manage utility interactions, work with internal and external engineering, real estate and planning teams to deliver the electric infrastructure to serve AWS data centers, including but not limited to managing the utility, EPC vendor and/or Owners Engineer to meet AWS' needs. The candidate will work as part of an integrated team to implement energy program requirements and deliver tangible reliability and cost saving results. The ideal candidate will possess a strong energy background and a proven track record of developing and delivering on innovative energy projects. The candidate will have experience working with regulated electric utilities to develop, contract and deliver medium and high voltage power infrastructure, and related tariffs and agreements. The right candidate will have a demonstrated ability to think strategically about the business, operations, and technical challenges, with the skill-set to drive tactical execution of project schedules, contracts, initiatives and team goals. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these partners, you will be responsible for ensuring energy requirements needed to support AWS's global infrastructure expansion are met. This role requires some domestic travel (less than 20%). Key job responsibilities - Manage multiple Utilities, EPC and Owner's Engineers to deliver a portfolio of inflight medium voltage and high voltage power infrastructure projects. - Manage capital budgets for electrical infrastructure and energy projects. - Collaborate with the internal teams and regulated utilities on the implementation and management of energy and projects in a timely and accurate fashion. - Identify and develop innovative cost savings projects and initiatives related to energy infrastructure and supply. - Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives. A day in the life Our team is accountable for the full lifecycle of utility power delivery to existing and future AWS data centers throughout North and South America. We are uniquely positioned and encourage to execute innovative energy solutions that accelerate our sustainability goals, improve power reliability and optimize costs. Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Here at AWS, we embrace our differences and are committed to furthering our culture of inclusion. About the team AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 3+ years of technical infrastructure management experience - Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) - Experience with varying scenarios of infrastructure builds PREFERRED QUALIFICATIONS - Bachelor's degree in electrical engineering or equivalent - Experience handling multiple projects simultaneously - Experience with design or construction administration of a variety of electrical distribution systems ranging from low voltage to high voltage - Experience leading the design, automation, deployment, and support of large-scale infrastructure - Experience in data center design, construction, operations, or facility maintenance - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Experience working directly with public utility commissions and other energy regulators Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 127 900.00 USD annually
Amazon is looking for a results-oriented individual to join the AWS AMER West Energy Team. In this role, you will support AWS's infrastructure expansion by leading energy projects with electric utilities and energy companies in the AMER West region. This role will collaborate with internal and external stakeholders to grow AWS's diverse, reliable and low-cost energy supply. The candidate must be able to manage the execution of multiple large scale power infrastructure projects across different geographies in AMER West. The candidate will manage utility interactions, work with internal and external engineering, real estate and planning teams to deliver the electric infrastructure to serve AWS data centers, including but not limited to managing the utility, EPC vendor and/or Owners Engineer to meet AWS' needs. The candidate will work as part of an integrated team to implement energy program requirements and deliver tangible reliability and cost saving results. The ideal candidate will possess a strong energy background and a proven track record of developing and delivering on innovative energy projects. The candidate will have experience working with regulated electric utilities to develop, contract and deliver medium and high voltage power infrastructure, and related tariffs and agreements. The right candidate will have a demonstrated ability to think strategically about the business, operations, and technical challenges, with the skill-set to drive tactical execution of project schedules, contracts, initiatives and team goals. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these partners, you will be responsible for ensuring energy requirements needed to support AWS's global infrastructure expansion are met. This role requires some domestic travel (less than 20%). Key job responsibilities - Manage multiple Utilities, EPC and Owner's Engineers to deliver a portfolio of inflight medium voltage and high voltage power infrastructure projects. - Manage capital budgets for electrical infrastructure and energy projects. - Collaborate with the internal teams and regulated utilities on the implementation and management of energy and projects in a timely and accurate fashion. - Identify and develop innovative cost savings projects and initiatives related to energy infrastructure and supply. - Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives. A day in the life Our team is accountable for the full lifecycle of utility power delivery to existing and future AWS data centers throughout North and South America. We are uniquely positioned and encourage to execute innovative energy solutions that accelerate our sustainability goals, improve power reliability and optimize costs. Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Here at AWS, we embrace our differences and are committed to furthering our culture of inclusion. About the team AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 3+ years of technical infrastructure management experience - Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) - Experience with varying scenarios of infrastructure builds PREFERRED QUALIFICATIONS - Bachelor's degree in electrical engineering or equivalent - Experience handling multiple projects simultaneously - Experience with design or construction administration of a variety of electrical distribution systems ranging from low voltage to high voltage - Experience leading the design, automation, deployment, and support of large-scale infrastructure - Experience in data center design, construction, operations, or facility maintenance - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Experience working directly with public utility commissions and other energy regulators Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 127 900.00 USD annually
11/08/2026
Full time
Amazon is looking for a results-oriented individual to join the AWS AMER West Energy Team. In this role, you will support AWS's infrastructure expansion by leading energy projects with electric utilities and energy companies in the AMER West region. This role will collaborate with internal and external stakeholders to grow AWS's diverse, reliable and low-cost energy supply. The candidate must be able to manage the execution of multiple large scale power infrastructure projects across different geographies in AMER West. The candidate will manage utility interactions, work with internal and external engineering, real estate and planning teams to deliver the electric infrastructure to serve AWS data centers, including but not limited to managing the utility, EPC vendor and/or Owners Engineer to meet AWS' needs. The candidate will work as part of an integrated team to implement energy program requirements and deliver tangible reliability and cost saving results. The ideal candidate will possess a strong energy background and a proven track record of developing and delivering on innovative energy projects. The candidate will have experience working with regulated electric utilities to develop, contract and deliver medium and high voltage power infrastructure, and related tariffs and agreements. The right candidate will have a demonstrated ability to think strategically about the business, operations, and technical challenges, with the skill-set to drive tactical execution of project schedules, contracts, initiatives and team goals. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these partners, you will be responsible for ensuring energy requirements needed to support AWS's global infrastructure expansion are met. This role requires some domestic travel (less than 20%). Key job responsibilities - Manage multiple Utilities, EPC and Owner's Engineers to deliver a portfolio of inflight medium voltage and high voltage power infrastructure projects. - Manage capital budgets for electrical infrastructure and energy projects. - Collaborate with the internal teams and regulated utilities on the implementation and management of energy and projects in a timely and accurate fashion. - Identify and develop innovative cost savings projects and initiatives related to energy infrastructure and supply. - Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives. A day in the life Our team is accountable for the full lifecycle of utility power delivery to existing and future AWS data centers throughout North and South America. We are uniquely positioned and encourage to execute innovative energy solutions that accelerate our sustainability goals, improve power reliability and optimize costs. Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Here at AWS, we embrace our differences and are committed to furthering our culture of inclusion. About the team AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 3+ years of technical infrastructure management experience - Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) - Experience with varying scenarios of infrastructure builds PREFERRED QUALIFICATIONS - Bachelor's degree in electrical engineering or equivalent - Experience handling multiple projects simultaneously - Experience with design or construction administration of a variety of electrical distribution systems ranging from low voltage to high voltage - Experience leading the design, automation, deployment, and support of large-scale infrastructure - Experience in data center design, construction, operations, or facility maintenance - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Experience working directly with public utility commissions and other energy regulators Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 127 900.00 USD annually
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking multiple dedicated Infrastructure Engineer-Intermediate Level to provide Tier 2 technical support, operational engineering, and production support for enterprise infrastructure services. This role serves as an escalation point for incidents and service requests that cannot be resolved by Tier 1 support teams and is responsible for troubleshooting, service restoration, monitoring, and operational support across server, cloud, database, network, storage, and platform technologies. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Engineering Teams, and external vendors, this position provides technical expertise for infrastructure incidents, service requests, operational problems, and stability initiatives. The engineer analyzes and resolves issues related to servers, operating systems, virtualization platforms, cloud services, storage, networking, middleware, and enterprise infrastructure services. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio; TX. Relocation assistance is not available for this position. What you'll do: Under direct supervision, design scalable IT system infrastructure, implements system changes with some independence; may automate service delivery, maintenance tasks, and builds the ecosystem for solutions including individual infrastructure components. Provide Tier 2 support for infrastructure-related incidents, service requests, and operational issues. Troubleshoot and resolve complex production issues affecting servers, databases, cloud platforms, storage, networking, and core infrastructure services. Participate in incident response, service restoration, and Major Incident recovery activities. Monitor infrastructure health, performance, availability, and capacity. Resolves simple technology production issues with some assistance through troubleshooting systems. Identifies issues for escalation. Analyzes outages in order to identify opportunities for solutions. Participates in product selection and testing. Understands engineering best practices, concepts, and patterns. Intake customer requirements and aligns requirements to standardized product offerings Interacts with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions. - and would need to be differentiated across levels. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. 3-5 years of infrastructure operations experience Experience supporting 24x7 enterprise environments Experience in a NOC or an Enterprise Availability Command Center, Operations Center, or Production Support organization Experience with Site Reliability Engineering (SRE) fundamentals to supporting cloud-based infrastructure platforms Experience supporting financial services, insurance, healthcare, or other highly regulated industries What Sets You Apart: Understanding of core operating systems and virtualization: Proficiency in both Microsoft Windows Server Administration and Linux Administration (Red Hat, Ubuntu, SUSE) alongside experience with VMware vSphere and Hyper-V. Experience in foundational network services: Solid grasp of TCP/IP, DNS, and DHCP is crucial. Comprehensive cloud platform experience: Demonstrated experience with major cloud providers such as Microsoft Azure and Amazon Web Services (AWS), including hybrid cloud environments. Familiarity with containerization technologies: Experience with Docker and especially Kubernetes is a significant advantage. Proven ability in monitoring and observability tools: Hands-on experience with platforms like Dynatrace, Splunk, Datadog, or AWS CloudWatch to proactively manage and troubleshoot infrastructure. Mainframe & z/OS Skills: possess foundational to intermediate experience supporting z/OS environments, batch processing, and core mainframe infrastructure services. Strong IT Service Management (ITSM) tool proficiency: Experience with tools such as ServiceNow or Jira Service Management, coupled with a deep understanding of Incident, Change, and Problem Management processes. Experience in high-availability and disaster recovery: A solid background in SAN, NAS, enterprise storage, and implementing robust backup, recovery, and disaster recovery solutions is essential. Database support experience: Supporting one or more key databases like Microsoft SQL Server, Oracle, PostgreSQL, or MySQL, along with knowledge of monitoring and performance, adds significant value. Experience in regulated industries and 24x7 environments: Prior experience supporting critical infrastructure in financial services, healthcare, or other highly regulated sectors, especially within 24x7 operations, is a strong indicator of a candidate's ability to handle demanding environments. Compensation range: The salary range for this position is: $ 69,920 - $ 133,620 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/30/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking multiple dedicated Infrastructure Engineer-Intermediate Level to provide Tier 2 technical support, operational engineering, and production support for enterprise infrastructure services. This role serves as an escalation point for incidents and service requests that cannot be resolved by Tier 1 support teams and is responsible for troubleshooting, service restoration, monitoring, and operational support across server, cloud, database, network, storage, and platform technologies. Working closely with the Availability Command Center (ACC), Tier 1 Operations, Engineering Teams, and external vendors, this position provides technical expertise for infrastructure incidents, service requests, operational problems, and stability initiatives. The engineer analyzes and resolves issues related to servers, operating systems, virtualization platforms, cloud services, storage, networking, middleware, and enterprise infrastructure services. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio; TX. Relocation assistance is not available for this position. What you'll do: Under direct supervision, design scalable IT system infrastructure, implements system changes with some independence; may automate service delivery, maintenance tasks, and builds the ecosystem for solutions including individual infrastructure components. Provide Tier 2 support for infrastructure-related incidents, service requests, and operational issues. Troubleshoot and resolve complex production issues affecting servers, databases, cloud platforms, storage, networking, and core infrastructure services. Participate in incident response, service restoration, and Major Incident recovery activities. Monitor infrastructure health, performance, availability, and capacity. Resolves simple technology production issues with some assistance through troubleshooting systems. Identifies issues for escalation. Analyzes outages in order to identify opportunities for solutions. Participates in product selection and testing. Understands engineering best practices, concepts, and patterns. Intake customer requirements and aligns requirements to standardized product offerings Interacts with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions. - and would need to be differentiated across levels. Develop software defined infrastructure in code in CI/CD Pipelines. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What You Have: Bachelor's degree; OR 4 years of relevant education and/or experience. 3-5 years of infrastructure operations experience Experience supporting 24x7 enterprise environments Experience in a NOC or an Enterprise Availability Command Center, Operations Center, or Production Support organization Experience with Site Reliability Engineering (SRE) fundamentals to supporting cloud-based infrastructure platforms Experience supporting financial services, insurance, healthcare, or other highly regulated industries What Sets You Apart: Understanding of core operating systems and virtualization: Proficiency in both Microsoft Windows Server Administration and Linux Administration (Red Hat, Ubuntu, SUSE) alongside experience with VMware vSphere and Hyper-V. Experience in foundational network services: Solid grasp of TCP/IP, DNS, and DHCP is crucial. Comprehensive cloud platform experience: Demonstrated experience with major cloud providers such as Microsoft Azure and Amazon Web Services (AWS), including hybrid cloud environments. Familiarity with containerization technologies: Experience with Docker and especially Kubernetes is a significant advantage. Proven ability in monitoring and observability tools: Hands-on experience with platforms like Dynatrace, Splunk, Datadog, or AWS CloudWatch to proactively manage and troubleshoot infrastructure. Mainframe & z/OS Skills: possess foundational to intermediate experience supporting z/OS environments, batch processing, and core mainframe infrastructure services. Strong IT Service Management (ITSM) tool proficiency: Experience with tools such as ServiceNow or Jira Service Management, coupled with a deep understanding of Incident, Change, and Problem Management processes. Experience in high-availability and disaster recovery: A solid background in SAN, NAS, enterprise storage, and implementing robust backup, recovery, and disaster recovery solutions is essential. Database support experience: Supporting one or more key databases like Microsoft SQL Server, Oracle, PostgreSQL, or MySQL, along with knowledge of monitoring and performance, adds significant value. Experience in regulated industries and 24x7 environments: Prior experience supporting critical infrastructure in financial services, healthcare, or other highly regulated sectors, especially within 24x7 operations, is a strong indicator of a candidate's ability to handle demanding environments. Compensation range: The salary range for this position is: $ 69,920 - $ 133,620 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
