Chord Energy Field Operations Engineering Technician Chord Energy is seeking an innovative, results oriented, and process driven field operations engineering technician. This position will provide technical support for various field operations teams. This role works closely with operations and engineering to gather and analyze data in support of company operations. The position is based out of our Robinson Lake, Watford City, or Williston offices. Hybrid work schedule is an option for remote work on Mondays and Fridays. Level and salary commensurate with experience. Essential Job Functions Perform routine data quality assurance and quality control to ensure operational, environmental, and financial information is accurate, complete, and reliable. Maintain operational records, handover documentation, contact information, and milestone tracking for startup, commissioning, and ongoing production activities. Develop, maintain, and support dashboards, reports, data sources, and other analytical tools used to monitor operational and financial performance. Prepare recurring operating expense, accrual, budget, and cost-analysis data and summarize results for business review. Maintain cost classifications, mappings, exclusions, and related business rules to support consistent financial reporting. Reconcile financial review outputs with operational performance metrics and reporting tools. Create and maintain data dictionaries, workflow diagrams, technical specifications, and other documentation for critical systems, workbooks, and data processes. Standardize reporting processes, documentation practices, templates, and data governance procedures across assigned workstreams. Support business intelligence and reporting platforms through system coordination, user support, training, and continuous improvement. Maintain an inventory of dashboards, reports, data products, and assigned ownership to promote effective governance and support. Partner with field leadership and cross-functional teams to identify reporting needs, resolve data or process gaps, and improve workflow accuracy. Support audits and compliance activities by organizing, validating, and providing required documentation and data evidence. Perform other related duties and participate in special projects as assigned. This job description is not intended to be an all-inclusive list of duties and responsibilities of the position. Incumbents will be required to follow any other job-related instructions and duties outside of their normal responsibilities as assigned by their supervisor. Minimum Qualifications Associate's degree, preferably in a technology-based program One year or more experience in analytics Proficient in standard computer applications and digital tools Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and SharePoint Experience preparing and maintaining databases Excellent written and verbal communication skills and the ability to work effectively in a team environment Strong analytical and problem-solving skills Strong attention to detail and organizational skills Ability to work effectively in a fast-paced, changing environment and adapt to evolving business needs Ability to prioritize responsibilities and meet established deadlines Physical Requirements and Working Conditions: Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry files weighing up to 10 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Preferred Qualifications Bachelor's degree Two (2) years' experience in the E&P sector Experience with production programs (e.g. Aries, ProCount, WellView, Enertia) Experience with PowerBI/Fabric and Sigma Working experience writing SQL, python, or similar coding language Knowledge of production operations EEO Statement: Chord Energy does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
09/10/2026
Full time
Chord Energy Field Operations Engineering Technician Chord Energy is seeking an innovative, results oriented, and process driven field operations engineering technician. This position will provide technical support for various field operations teams. This role works closely with operations and engineering to gather and analyze data in support of company operations. The position is based out of our Robinson Lake, Watford City, or Williston offices. Hybrid work schedule is an option for remote work on Mondays and Fridays. Level and salary commensurate with experience. Essential Job Functions Perform routine data quality assurance and quality control to ensure operational, environmental, and financial information is accurate, complete, and reliable. Maintain operational records, handover documentation, contact information, and milestone tracking for startup, commissioning, and ongoing production activities. Develop, maintain, and support dashboards, reports, data sources, and other analytical tools used to monitor operational and financial performance. Prepare recurring operating expense, accrual, budget, and cost-analysis data and summarize results for business review. Maintain cost classifications, mappings, exclusions, and related business rules to support consistent financial reporting. Reconcile financial review outputs with operational performance metrics and reporting tools. Create and maintain data dictionaries, workflow diagrams, technical specifications, and other documentation for critical systems, workbooks, and data processes. Standardize reporting processes, documentation practices, templates, and data governance procedures across assigned workstreams. Support business intelligence and reporting platforms through system coordination, user support, training, and continuous improvement. Maintain an inventory of dashboards, reports, data products, and assigned ownership to promote effective governance and support. Partner with field leadership and cross-functional teams to identify reporting needs, resolve data or process gaps, and improve workflow accuracy. Support audits and compliance activities by organizing, validating, and providing required documentation and data evidence. Perform other related duties and participate in special projects as assigned. This job description is not intended to be an all-inclusive list of duties and responsibilities of the position. Incumbents will be required to follow any other job-related instructions and duties outside of their normal responsibilities as assigned by their supervisor. Minimum Qualifications Associate's degree, preferably in a technology-based program One year or more experience in analytics Proficient in standard computer applications and digital tools Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and SharePoint Experience preparing and maintaining databases Excellent written and verbal communication skills and the ability to work effectively in a team environment Strong analytical and problem-solving skills Strong attention to detail and organizational skills Ability to work effectively in a fast-paced, changing environment and adapt to evolving business needs Ability to prioritize responsibilities and meet established deadlines Physical Requirements and Working Conditions: Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry files weighing up to 10 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Preferred Qualifications Bachelor's degree Two (2) years' experience in the E&P sector Experience with production programs (e.g. Aries, ProCount, WellView, Enertia) Experience with PowerBI/Fabric and Sigma Working experience writing SQL, python, or similar coding language Knowledge of production operations EEO Statement: Chord Energy does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Job Purpose The Production Systems Manager leads the development, optimization, and long-term sustainment of advanced test processes for semiconductor devices, with a strong emphasis on high power laser diode technologies. This role drives technical strategy, mentors junior engineers, and ensures robust, scalable test solutions that support both high volume manufacturing and new product introduction. Key Responsibilities Own and lead test process development for semiconductor devices including laser diode chips, bars, arrays, and integrated assemblies. Serve as the primary technical expert for troubleshooting complex test and yield issues across production lines. Perform advanced data analysis to characterize device performance, identify systemic issues, and drive long term improvements. Lead validation and implementation of design changes, ensuring test readiness, documentation accuracy, and process stability. Partner with R&D, Product Development, and Operations to guide new product introduction (NPI) from prototype through full scale manufacturing. Architect and optimize automated test equipment (ATE), fixtures, and software to improve throughput, accuracy, and repeatability. Drive yield improvement and cost reduction initiatives, identifying failure modes and recommending design or process enhancements. Champion best practices in test methodology, statistical process control (SPC), and data driven decision making. Mentor and support junior engineers and technicians, providing technical guidance and training. Ensure compliance with quality, safety, and reliability standards across all test operations. Skills & Qualifications: Bachelor's or Master's degree in Electrical Engineering, Physics, Materials Science, or related field. Extensive experience in semiconductor device testing, optoelectronics, or laser diode characterization. Proven ability to diagnose complex test issues and implement engineering level solutions. Strong background with automated test systems, data acquisition, and statistical analysis tools. Deep understanding of semiconductor device physics and optical/electrical performance metrics. Excellent communication skills and demonstrated success working cross functionally. Preferred Skills Experience with high power laser diodes, photonics packaging, or reliability testing. Proficiency in test automation programming (Python, LabVIEW, MATLAB, C/C++). Hands on experience with DOE, SPC, FMEA, and other structured problem solving methodologies. Familiarity with high volume manufacturing environments and continuous improvement frameworks. NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Leonardo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Here are the hiring process steps and what you can expect from us: Step 1: Application Review: Upon submitting your application, it is made available to the recruitment team to review and ensure you meet the basic qualifications. Step 2: Interview: If you have been identified to move forward in the process, you may be invited to participate in a one-on-one or panel interview. The interview format can be a phone call, in-person, or virtual meeting. Step 3: Offer: If you reach this stage of the interview process, congratulations! You will be provided an offer to join the Leonardo Electronics US Inc. team. The offer will include details about your salary, benefits package and start date. PI3251aa44b5-
09/10/2026
Full time
Job Purpose The Production Systems Manager leads the development, optimization, and long-term sustainment of advanced test processes for semiconductor devices, with a strong emphasis on high power laser diode technologies. This role drives technical strategy, mentors junior engineers, and ensures robust, scalable test solutions that support both high volume manufacturing and new product introduction. Key Responsibilities Own and lead test process development for semiconductor devices including laser diode chips, bars, arrays, and integrated assemblies. Serve as the primary technical expert for troubleshooting complex test and yield issues across production lines. Perform advanced data analysis to characterize device performance, identify systemic issues, and drive long term improvements. Lead validation and implementation of design changes, ensuring test readiness, documentation accuracy, and process stability. Partner with R&D, Product Development, and Operations to guide new product introduction (NPI) from prototype through full scale manufacturing. Architect and optimize automated test equipment (ATE), fixtures, and software to improve throughput, accuracy, and repeatability. Drive yield improvement and cost reduction initiatives, identifying failure modes and recommending design or process enhancements. Champion best practices in test methodology, statistical process control (SPC), and data driven decision making. Mentor and support junior engineers and technicians, providing technical guidance and training. Ensure compliance with quality, safety, and reliability standards across all test operations. Skills & Qualifications: Bachelor's or Master's degree in Electrical Engineering, Physics, Materials Science, or related field. Extensive experience in semiconductor device testing, optoelectronics, or laser diode characterization. Proven ability to diagnose complex test issues and implement engineering level solutions. Strong background with automated test systems, data acquisition, and statistical analysis tools. Deep understanding of semiconductor device physics and optical/electrical performance metrics. Excellent communication skills and demonstrated success working cross functionally. Preferred Skills Experience with high power laser diodes, photonics packaging, or reliability testing. Proficiency in test automation programming (Python, LabVIEW, MATLAB, C/C++). Hands on experience with DOE, SPC, FMEA, and other structured problem solving methodologies. Familiarity with high volume manufacturing environments and continuous improvement frameworks. NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Leonardo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Here are the hiring process steps and what you can expect from us: Step 1: Application Review: Upon submitting your application, it is made available to the recruitment team to review and ensure you meet the basic qualifications. Step 2: Interview: If you have been identified to move forward in the process, you may be invited to participate in a one-on-one or panel interview. The interview format can be a phone call, in-person, or virtual meeting. Step 3: Offer: If you reach this stage of the interview process, congratulations! You will be provided an offer to join the Leonardo Electronics US Inc. team. The offer will include details about your salary, benefits package and start date. PI3251aa44b5-
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/10/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/10/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/10/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/10/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/10/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
09/10/2026
Full time
Job Description Job Description Pay $21.50 - $25.50 per hour Position Summary $21.50 - $25.50 / hour (including premium pay) and 40 hours of paid time off upon hire AUDIO VIDEO Technicians are integral members of the organization's community as they work to support the Elite Casino Resorts mission and vision. They provide services necessary for a high-quality technology experience. AUDIO VIDEO Technicians are expected to adhere to ethical standards of professional conduct and act in a manner consistent with the organization's code of business ethics including but not limited to maintaining confidentiality, excellence, integrity, respect, responsibility, and trustworthiness. The AUDIO VIDEO Technician I role is a front line, customer facing position. This role is primarily responsible for event TECHNOLOGY DELIVERY INCLUDING: ENTITLEMENT ADMINISTRATION, EVENT SERVICE AND SUPPORT, EVENT equipment, EVENT maintenance, EVENT AND ORGANIZATION audio, and EVENT AND ORGANIZATION VIDEO equipment INCLUDING deployment, SERVICE, and delivery, computer and peripheral EQUIPMENT deployment as required by events or TECHNOLOGY departmental HELPDESK requests, as well as events problem resolution. Reports to Technology MANAGER OF AUDIO VIDEO ENGINEERING Department Technology Essential Duties & Responsibilities Entitlement services - ADMINISTERS PASSWORD RESETS AS NEEDED. Procurement -Gather information from end user opportunities and evaluate their job requirements OR THE REQUIREMENTS OF AN EVENT OR FUTURE EVENTS to determine hardware, software, or system functional specifications, design a solution, and propose to leadership. Assist teammates with inventory control, asset disposal, shipping and receiving. Equipment deployment - Deploy telephone, computing, and peripherals by ASSISTING TEAMMATES DEPLOY system images IN SUPPORT OF EVENTS, ORGANIZATION PROJECTS, AND IN COLLABORATION WITH BRIDGING ON-CALL SUPPORT. CONFIGURE REPLACEMENT TELEPHONES FOR THE ORGANIZATION AS NEEDED. ASSIST WITH CABLE PATCH MANAGEMENT IN DATA ROOMS UNDER SUPERVISION. Patch management - Assist with patch management OF AUDIO VIDEO SYSTEMS by COLLABORATING WITH TEAMMATES creating, testing, and deploying security and software version updates to company AUDIO VIDEO assets, troubleshooting and remediating any issues or concerns while maintaining the appropriate priority, and the following the escalation process. Ticket handling AND HELPDESK- Assist end users with break/ fix troubleshooting, equipment moves, and recurring compliance related responsibilities based on priority and document key findings/developed solutions WITH AN EMPHASIS ON EVENT / BEO REQUESTS FOR SERVICE AND SUPPORT. Answer department helpdesk telephones on 1st ring. Triage incoming calls for assistance, while creating a helpdesk ticket. Escalate, hand - off, or transfer trouble calls outside ability, training, or experience to the appropriate department resource according to TECHNOLOGY DEPARTMENT PROCEDURES. On call duties - Participate in the after-hours on-call PROCESS BY BRIDGING THE GAP WHEN ENGINEERING TEAM MEMBERS ARE NO LONGER ONSITE AND AUDIO VIDEO TEAM MEMBERS ARE ONSITE to TRANSFER INBOUND HELPDESK CALLS RECEIVED TO ON-CALL SUPPORT TEAM MEMBER, REPORT system alarms, respond to critical end user technical needs IN COLLABORATION WITH ENGINEERING TEAM MEMBER ON-CALL AND WORK WITH ENGINEERING TEAMMATE TO remediate business impacting events. Monitoring - Actively monitor company AUDIO VIDEO technology assets by watching monitoring tools and respond when thresholds are exceeded to rectify the root cause. THIS TASK WILL BE IN COLLABORATION WITH ENGINEERING TEAMMATES. Compliance auditing - Assist with regular and ongoing compliance audit review related to AUDIO VIDEO TECHNICIAN JOB REQUIREMENTS INCLUDING BUT NOT LIMITED TO entitlement review, log evaluation, security events, and evaluate the results to determine and document compliance status. Enterprise Printing - Support the enterprise workgroup/desktop printer and multi-function (print, copy, scan, fax) fleet configuration and by working with ENGINEERING TEAMMATES to maintain the necessary supplies, maintenance kits, and problem resolution Move Add Change - Apply change management when delivering AUDIO VIDEO application and database specific modifications requested by end users AND EVENTS. COLLABORATE WITH ENGINEERING TEAMMATES TO coordinate modifications to physical work space and/or technology equipment. Documentation - Assist with writing documentation related to all aspects of the essential duties defined here to be used as process and procedure guidelines. Provide documentation to complete ticket handling that includes step by step guidelines for the action taken. Vendors - COORDINATE problem resolution activities with 3rd party vendors including ticket creation and remote access. Escort problem resolution activities with 3rd party vendors including ticket creation and remote access. Team Mentoring - Receive guidance and constructive feedback from other team members. Automation - Design, test, and create AUDIO VIDEO software CONFIGURATIONS related to or running on top of machine operating systems as it pertains to software ENHANCEMENTS, repairs, and vendor-supplied patches including documenting the end result / solution. EVENT SERVICES - Connect, test, deliver, set, strike, and operate systems, or individual components related to guest or corporate events EXCEEDING EXPECTED QUALITY. DELIVER NEAT, LOGICAL, CABLE ROUTING SOLUTIONS FOR EVENTS. BE APPROACHABLE AND TRANSPARENT WHEN COLLABORATING WITH EVENT SERVICES TEAMMATES, EVENT POINTS OF CONTACT, AND GUESTS. LIVE PERFORMANCE MANAGEMENT - Operates and maintains live performance equipment. Supervise, communicate, execute band processes, advance shows, and deliver payments. Connect and test (sound check) band TO develop AND DELIVER a high quality, musically balanced, tonally relevant mixture of band instruments and vocals, by genre, at sound levels to the limits communicated by ECR Management. Educational and Experience Requirements An Associate's degree (A.A.), 2-4 years College or Technical Training at an accredited institution in the field of live sound reinforcement, and/or 1 year of directly related work experience is required. Additional requirements include: Good working knowledge of Audio, Video, and Lighting systems hardware types and functionality. Good working knowledge of computer hardware, software, and peripheral equipment. Basic signal flow and troubleshooting knowledge of Audio, Video, and Lighting systems; familiar with multiple symptom scenarios. Good working knowledge of Audio, Video, and Lighting systems connectivity and cable types in a multi input, and output, system environment. Good working knowledge of lighting controls and lighting fixtures in a show or performance environment. Experience executing instructions from hospitality event planners. Basic technical knowledge of live or recorded audio mixing. Basic technical knowledge of digital mixers and interfaces. Basic technical knowledge of loudspeakers. Basic technical knowledge of Video switching and signal management. Basic knowledge and ability to use Microsoft Office Products, especially excel, word and outlook. Experience in the gaming industry a plus. Other Special Requirements Strong sense of urgency and driven to achieve results. Highly self-motivated with keen attention to detail and quality. Effective written and oral communication skills; good interpersonal skills. Actively listens, and communicates effectively in order to serve all event customer's needs, exceeding expectations. Shares knowledge gained daily with teammates including new knowledge. Adhere to solutions that achieve best business practice/performance of all audio, video, lighting solutions. Ability to conduct independent research into issues and solutions. Proven strong diagnostic and problem-solving abilities. Ability to effectively prioritize operational tasks. Past involvement in a team-oriented, collaborative environment. Ability to manage multiple operational tasks simultaneously. Strong customer service skills. Attends all ECR mandatory meetings and training. Attends, and actively participates in, Technology meetings and trainings and Group Sales BEO meetings. Must be able to obtain and retain a gaming license issued by the Iowa Racing and Gaming Commission. Assure ongoing compliance with Elite Casino Resorts policies and procedures, Iowa Racing and Gaming Rules and Regulations, and any other local, state, or federal guidelines in both gaming and non-gaming departments with continuous monitoring and reporting. Work Conditions & Physical Requirements While performing the duties of this job, the team member is regularly required to sit for extended periods of time. Dexterity of hands and fingers are required to operate a computer keyboard, mouse, and other computer components. The team member frequently is required to lift and transport up to 25 pounds, and occasionally lift and/or transport up to 50 pounds. This position will have an on-call rotation and require some after hours and weekend work as operational needs dictate. Valid driver's license is required to facilitate onsite support at various locations. Travel may be required for some training . click apply for full job details
Job Description Job Description TOWER TECHNICIAN - Full-Time Position Forget the corporate ladder You love the outdoors. Adventure is in your blood. You enjoy real people, a comfortable shirt, and a good day's work. If you're not afraid of heights but dread monotony, join the team of talented telecommunications tower technicians at Tower Systems. You can learn on the job and climb high in a career where every day is a breath of fresh air. Around here, co-workers are like family, and the views are spectacular. Travel the world, work for an industry leader, be part of an essential workforce, and grow your career Tower Systems is a family-operated business headquartered in Watertown, South Dakota, with a division in Orlando, Florida, and a satellite office. We have a global footprint and provide services wherever they are needed. Salary: $24 - $27 per hour based on experience and practical tests Job Summary Tower Systems is actively hiring experienced Tower Technicians to perform all aspects of new construction, decoms, upgrades, co-locations, inspections, microwave, mapping, tower lighting, civils, and foundations. Installations and maintenance on all types of towers up to 800' tall. Qualifications Strong character: motivated, dependable, honest, and safety-focused Knowledge of industry standards and best practices Proficiency with computers, office suites, data systems, and cameras - including laptops, tablets, smartphones, and printers. Ability to read construction drawings, assembly drawings, and RF data sheets Proficient in general industry knowledge, including rigging, knot tying, and signaling Knowledge of equipment use; driving trucks with enclosed trailers. Boom trucks (CDL required), skid steer, mini-excavator, etc. Knowledge of gin pole, winch, and capstan hoisting procedures Physical stamina to climb towers and lift/pull/push up to 80 lbs Ability to work 40-60 hours per week in all weather conditions Ability to crouch, kneel, twist, and climb using both hands Trade certifications are a plus Six-week rotations with one week off between rotations Willingness to travel extensively (passport recommended) Clean driving record. CDL license or crane certification is a plus Benefits Individual hotel room $45/day per diem Company-paid health insurance for employees and legal dependents Health Savings Account option Optional dental and vision coverage Optional supplemental cancer, accident, and disability insurance Company-paid life insurance ($15K value) 401(k) with 3% company match Weekly pay (every Friday) Vacation accrues from day one; available after one year Sick leave available after one year 9 paid holidays after 90 days 100% travel expenses covered Company apparel provided Work Schedule Monday-Saturday, up to 60 hours per week Overtime as required by project needs Corporate office in Watertown, SD; southeastern division in Orlando, FL Tower Systems is an equal opportunity employer. All candidates agree to undergo a pre-employment background check, a DOT/Medical physical, and a drug screen.
09/10/2026
Full time
Job Description Job Description TOWER TECHNICIAN - Full-Time Position Forget the corporate ladder You love the outdoors. Adventure is in your blood. You enjoy real people, a comfortable shirt, and a good day's work. If you're not afraid of heights but dread monotony, join the team of talented telecommunications tower technicians at Tower Systems. You can learn on the job and climb high in a career where every day is a breath of fresh air. Around here, co-workers are like family, and the views are spectacular. Travel the world, work for an industry leader, be part of an essential workforce, and grow your career Tower Systems is a family-operated business headquartered in Watertown, South Dakota, with a division in Orlando, Florida, and a satellite office. We have a global footprint and provide services wherever they are needed. Salary: $24 - $27 per hour based on experience and practical tests Job Summary Tower Systems is actively hiring experienced Tower Technicians to perform all aspects of new construction, decoms, upgrades, co-locations, inspections, microwave, mapping, tower lighting, civils, and foundations. Installations and maintenance on all types of towers up to 800' tall. Qualifications Strong character: motivated, dependable, honest, and safety-focused Knowledge of industry standards and best practices Proficiency with computers, office suites, data systems, and cameras - including laptops, tablets, smartphones, and printers. Ability to read construction drawings, assembly drawings, and RF data sheets Proficient in general industry knowledge, including rigging, knot tying, and signaling Knowledge of equipment use; driving trucks with enclosed trailers. Boom trucks (CDL required), skid steer, mini-excavator, etc. Knowledge of gin pole, winch, and capstan hoisting procedures Physical stamina to climb towers and lift/pull/push up to 80 lbs Ability to work 40-60 hours per week in all weather conditions Ability to crouch, kneel, twist, and climb using both hands Trade certifications are a plus Six-week rotations with one week off between rotations Willingness to travel extensively (passport recommended) Clean driving record. CDL license or crane certification is a plus Benefits Individual hotel room $45/day per diem Company-paid health insurance for employees and legal dependents Health Savings Account option Optional dental and vision coverage Optional supplemental cancer, accident, and disability insurance Company-paid life insurance ($15K value) 401(k) with 3% company match Weekly pay (every Friday) Vacation accrues from day one; available after one year Sick leave available after one year 9 paid holidays after 90 days 100% travel expenses covered Company apparel provided Work Schedule Monday-Saturday, up to 60 hours per week Overtime as required by project needs Corporate office in Watertown, SD; southeastern division in Orlando, FL Tower Systems is an equal opportunity employer. All candidates agree to undergo a pre-employment background check, a DOT/Medical physical, and a drug screen.
Job Description Job Description Catapult is building the future of sports performance technology, with a mission to Unleash the Potential of every athlete and team on earth. We don't just work in the sporting industry; we are actively changing it. Since 2006, our solutions have been leading the way in sports performance software, science, and data, in a world where 1% can literally mean the difference between winning and losing. We work with over 5,000+ teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes' health, game-day readiness, and performance, as well as in-game tactics. Catapult is a sports technology company that empowers professional teams to make data-driven decisions. We deliver health, performance, video, and AI insights from the locker room to competitive environments, ensuring every decision is an opportunity to gain an advantage, sharpen performance, and build lasting success. WE WANT PEOPLE WHO ARE PASSIONATE ABOUT PROVIDING EXCEPTIONAL PRODUCT SUPPORT We are looking for a talented and proactive Product Support Technician to support the rapidly growing customer base of our ambitious, fast-growing and transforming company. Based from our Maitland Office, you will be the customer's first point of contact to resolve product issues for customers all around the globe. This role will have some roster work including nights to ensure 24/7 support to our global customer base. We believe that our customers deserve the best platform and we pride ourselves in the service we deliver. We are on a mission to maximize and enhance their performance through delivering a high-quality customer experience. Our support team must match this ethos by taking responsibility for constantly improving productivity and development of self and be able to excel in a fast-paced environment. WHAT YOU'LL DO Provide technical support assistance to clients using our Video platform solutions through phone, email or live chat. Provide assistance and all necessary coordination in the installation of client computer software products, the modification, and repair of hardware and the resolution of client technical problems. Deliver remote product training. Retain ownership of problems through to resolution to ensure a high level of user satisfaction. Knowing when to escalate problems to the next level of support. Record details of all incoming support requests in line with company procedures ensuring accurate information is obtained. Create support content for the online help center Help validate new software features, including getting hands-on with the technology out in the field. Help validate and update support processes. Work collaboratively with other members of the global support team and engineering department Effectively prioritize the incoming queue. Utilize Remote Software to access both customer and internal hardware WHAT YOU'LL NEED Experience using Coaching Video solutions such as Thunder, Focus, Vision, and/or MatchTracker is preferred 1-2 years of technical support experience is preferred Willingness to go above and beyond for the customer is required Associate degree in Computer Science, IT, sports science or equivalent experience in a related field is preferred Written and verbal communication skills required. Prior troubleshooting experience with PC or Mac based systems Experience with support ticketing platforms; Salesforce and Zendesk is preferred Ability to work extended hours and on weekends is required Ability to thrive in a dynamic work environment and see tasks through to completion Great understanding of a range of sports. Including the challenges that athletes and coaches face. WHY CATAPULT? We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life. We encourage our people to have constructive, open and honest communication; to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers. Our workforce spans more than 20 countries, you'll have the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability even beyond what it is today. We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better. There is unlimited opportunity to grow, do more, and do better. Whether you're interested in sports or not, you'll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet! Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance, our priority is to find the brightest talent that can add to our team culture, those who actively contribute and who are excited about what they do. The target Total Compensation range for this position is $29,484 to $58,968 per year. This range is inclusive of base salary and a target incentive plan (which may include equity, commission, or other bonus structures). Your specific compensation within this range will be determined by factors such as your geographic location, relevant experience, and job-related skills. In addition to this compensation, Catapult also offers generous paid leave and recognized company holidays, and the opportunity to participate in our comprehensive benefits package, including Health, Dental, and Vision insurance, and 401(k) retirement plan with company match.
09/09/2026
Full time
Job Description Job Description Catapult is building the future of sports performance technology, with a mission to Unleash the Potential of every athlete and team on earth. We don't just work in the sporting industry; we are actively changing it. Since 2006, our solutions have been leading the way in sports performance software, science, and data, in a world where 1% can literally mean the difference between winning and losing. We work with over 5,000+ teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes' health, game-day readiness, and performance, as well as in-game tactics. Catapult is a sports technology company that empowers professional teams to make data-driven decisions. We deliver health, performance, video, and AI insights from the locker room to competitive environments, ensuring every decision is an opportunity to gain an advantage, sharpen performance, and build lasting success. WE WANT PEOPLE WHO ARE PASSIONATE ABOUT PROVIDING EXCEPTIONAL PRODUCT SUPPORT We are looking for a talented and proactive Product Support Technician to support the rapidly growing customer base of our ambitious, fast-growing and transforming company. Based from our Maitland Office, you will be the customer's first point of contact to resolve product issues for customers all around the globe. This role will have some roster work including nights to ensure 24/7 support to our global customer base. We believe that our customers deserve the best platform and we pride ourselves in the service we deliver. We are on a mission to maximize and enhance their performance through delivering a high-quality customer experience. Our support team must match this ethos by taking responsibility for constantly improving productivity and development of self and be able to excel in a fast-paced environment. WHAT YOU'LL DO Provide technical support assistance to clients using our Video platform solutions through phone, email or live chat. Provide assistance and all necessary coordination in the installation of client computer software products, the modification, and repair of hardware and the resolution of client technical problems. Deliver remote product training. Retain ownership of problems through to resolution to ensure a high level of user satisfaction. Knowing when to escalate problems to the next level of support. Record details of all incoming support requests in line with company procedures ensuring accurate information is obtained. Create support content for the online help center Help validate new software features, including getting hands-on with the technology out in the field. Help validate and update support processes. Work collaboratively with other members of the global support team and engineering department Effectively prioritize the incoming queue. Utilize Remote Software to access both customer and internal hardware WHAT YOU'LL NEED Experience using Coaching Video solutions such as Thunder, Focus, Vision, and/or MatchTracker is preferred 1-2 years of technical support experience is preferred Willingness to go above and beyond for the customer is required Associate degree in Computer Science, IT, sports science or equivalent experience in a related field is preferred Written and verbal communication skills required. Prior troubleshooting experience with PC or Mac based systems Experience with support ticketing platforms; Salesforce and Zendesk is preferred Ability to work extended hours and on weekends is required Ability to thrive in a dynamic work environment and see tasks through to completion Great understanding of a range of sports. Including the challenges that athletes and coaches face. WHY CATAPULT? We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life. We encourage our people to have constructive, open and honest communication; to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers. Our workforce spans more than 20 countries, you'll have the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability even beyond what it is today. We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better. There is unlimited opportunity to grow, do more, and do better. Whether you're interested in sports or not, you'll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet! Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance, our priority is to find the brightest talent that can add to our team culture, those who actively contribute and who are excited about what they do. The target Total Compensation range for this position is $29,484 to $58,968 per year. This range is inclusive of base salary and a target incentive plan (which may include equity, commission, or other bonus structures). Your specific compensation within this range will be determined by factors such as your geographic location, relevant experience, and job-related skills. In addition to this compensation, Catapult also offers generous paid leave and recognized company holidays, and the opportunity to participate in our comprehensive benefits package, including Health, Dental, and Vision insurance, and 401(k) retirement plan with company match.
Job Description Job Description ROLE OVERVIEW We are looking for a fire alarm & suppression level II who has a passion for the customer and life safety. The perfect candidate has experience in the fire protection industry and can successfully perform inspections,?installation, testing, service and repairs of fire alarm systems, engineered and pre-engineered suppression systems. This includes confirming compliance?with applicable life-safety and fire-safety requirements as mandated by standards, codes, manufacturers requirements, federal, state and local ordinances, customer requirements, and the expectations and requirements of the company. This is a fast-paced and demanding role with high visibility within the company. COMPANY PERKS Level up training program Education & Certification reimbursement program Referral bonuses starting at $1,000 per referral Comprehensive medical plan options, including dental and vision 401K plan with company match Generous paid time off, paid holidays, and paid parental leave Management opportunities Opportunities for overtime with incentives Company giveaways Opportunities for community service and charity involvement Work at a mission-driven company, focused on people Continued growth and expansion into new markets and products and services WHAT YOU WILL BE DOING Perform installation, inspection and testing of all types of fire alarm and engineered and pre-engineered suppression systems at the required frequencies in accordance with the requirements and instructions contained in the applicable NFPA codes and standards Perform programming, testing, final inspections, as-built drawings and customer training for installations. Troubleshoot and perform service and repair of fire alarm and engineered and pre-engineered suppression systems Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns Maintain vehicle in clean and orderly fashion. Keep vehicle stocked with parts, equipment, and supplies, necessary to perform the job Maintain equipment and tools necessary to safely perform job Evaluate customer site for additional equipment and services that customer may require Work in compliance with the Company's safety program Perform on-site and/or off-site (phone) emergency troubleshooting of fire alarm and suppression systems Discuss deficiencies noted with customer, explaining the problem and its resolution There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others. Discuss this with your Manager Must be comfortable with heights, working on ladders or lifts, or in confined spaces QUALIFICATIONS A minimum of 5 years of fire detection and signaling systems experience, which MUST include: At least 33 months of fire alarm systems experience, including installation, maintenance, inspection, testing, commissioning, technical system estimating and sales, plan preparation, code compliance review, project management, and/or technical business management. The three additional years from Level II must include field experience, team leadership, and at least one year in a fire alarm systems technical management role The 5 years MAY include up to 3 months of related experience Must possess the ability to calculate basic math including fractions, decimals and percentages Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software Knowledge and understanding of low voltage and wiring. Ability to read and interpret blueprints and wiring diagrams Must currently have a valid U.S. driver's license IDEAL QUALITIES 5 - 10 years of experience with fire alarm and suppression systems NICET III Certification in Fire Alarm Systems State license in the relevant state in which you're applying Experience with electrical wiring and circuitry, desired Who are we? CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It's all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest. As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity. Our Mission: To provide a meaningful impact to as many lives as possible. Our Vision: To be the most dependable and simplified life safety solution on the planet. Our Values: Passionate - We are on a relentless pursuit to be great, not just good enough. And we have fun doing it. Impactful - Our work makes a real difference in the world. We literally save lives, but that's just the beginning. Innovative - We believe there is always a better way. We don't stop until we find it. Genuine - We do what we say, and we mean it. We are authentic and dependable. WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Overtime may be required, and the number of hours may vary based on work location. May be exposed to all kinds of work environments. Varying work environments from hot to cold temperatures and exposure to dust. Occasionally asked to travel overnight to a customer location. Must be able to successfully lift up to 50 pounds occasionally. Frequent lifting and carrying of toolboxes, equipment, parts, tools, equipment, cabling, and/or wiring. Frequent ladder climbing and checking, pulling wire, etc. Walking, stooping, bending, crouching, kneeling, and raising hands overhead. Driving is required and the amount of time driving may vary. Required to wear Personal Protective Equipment (PPE) for this position in accordance with safety standards Equal Employment Opportunity/M/F/disability/protected veteran status Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
09/09/2026
Full time
Job Description Job Description ROLE OVERVIEW We are looking for a fire alarm & suppression level II who has a passion for the customer and life safety. The perfect candidate has experience in the fire protection industry and can successfully perform inspections,?installation, testing, service and repairs of fire alarm systems, engineered and pre-engineered suppression systems. This includes confirming compliance?with applicable life-safety and fire-safety requirements as mandated by standards, codes, manufacturers requirements, federal, state and local ordinances, customer requirements, and the expectations and requirements of the company. This is a fast-paced and demanding role with high visibility within the company. COMPANY PERKS Level up training program Education & Certification reimbursement program Referral bonuses starting at $1,000 per referral Comprehensive medical plan options, including dental and vision 401K plan with company match Generous paid time off, paid holidays, and paid parental leave Management opportunities Opportunities for overtime with incentives Company giveaways Opportunities for community service and charity involvement Work at a mission-driven company, focused on people Continued growth and expansion into new markets and products and services WHAT YOU WILL BE DOING Perform installation, inspection and testing of all types of fire alarm and engineered and pre-engineered suppression systems at the required frequencies in accordance with the requirements and instructions contained in the applicable NFPA codes and standards Perform programming, testing, final inspections, as-built drawings and customer training for installations. Troubleshoot and perform service and repair of fire alarm and engineered and pre-engineered suppression systems Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns Maintain vehicle in clean and orderly fashion. Keep vehicle stocked with parts, equipment, and supplies, necessary to perform the job Maintain equipment and tools necessary to safely perform job Evaluate customer site for additional equipment and services that customer may require Work in compliance with the Company's safety program Perform on-site and/or off-site (phone) emergency troubleshooting of fire alarm and suppression systems Discuss deficiencies noted with customer, explaining the problem and its resolution There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others. Discuss this with your Manager Must be comfortable with heights, working on ladders or lifts, or in confined spaces QUALIFICATIONS A minimum of 5 years of fire detection and signaling systems experience, which MUST include: At least 33 months of fire alarm systems experience, including installation, maintenance, inspection, testing, commissioning, technical system estimating and sales, plan preparation, code compliance review, project management, and/or technical business management. The three additional years from Level II must include field experience, team leadership, and at least one year in a fire alarm systems technical management role The 5 years MAY include up to 3 months of related experience Must possess the ability to calculate basic math including fractions, decimals and percentages Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software Knowledge and understanding of low voltage and wiring. Ability to read and interpret blueprints and wiring diagrams Must currently have a valid U.S. driver's license IDEAL QUALITIES 5 - 10 years of experience with fire alarm and suppression systems NICET III Certification in Fire Alarm Systems State license in the relevant state in which you're applying Experience with electrical wiring and circuitry, desired Who are we? CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It's all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest. As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity. Our Mission: To provide a meaningful impact to as many lives as possible. Our Vision: To be the most dependable and simplified life safety solution on the planet. Our Values: Passionate - We are on a relentless pursuit to be great, not just good enough. And we have fun doing it. Impactful - Our work makes a real difference in the world. We literally save lives, but that's just the beginning. Innovative - We believe there is always a better way. We don't stop until we find it. Genuine - We do what we say, and we mean it. We are authentic and dependable. WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Overtime may be required, and the number of hours may vary based on work location. May be exposed to all kinds of work environments. Varying work environments from hot to cold temperatures and exposure to dust. Occasionally asked to travel overnight to a customer location. Must be able to successfully lift up to 50 pounds occasionally. Frequent lifting and carrying of toolboxes, equipment, parts, tools, equipment, cabling, and/or wiring. Frequent ladder climbing and checking, pulling wire, etc. Walking, stooping, bending, crouching, kneeling, and raising hands overhead. Driving is required and the amount of time driving may vary. Required to wear Personal Protective Equipment (PPE) for this position in accordance with safety standards Equal Employment Opportunity/M/F/disability/protected veteran status Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Job Description Job Description The Audio Engineer is a member of our Production Team. The role requires extensive knowledge of installing audio systems in temporary venues, both indoor and outdoor. The ideal candidate has previous experience with national-level artists, theatre, and corporate events. The majority of this work will take place in Pittsburgh, PA with occasional travel as needed to show sites in the region. Pay rate commensurate with experience, ranging from $21.64 to $24 per hour (with opportunity for overtime). Key Responsibilities: Plan and configure audio systems, including PA systems, wireless microphones, intercoms, and digital mixing consoles. Preparing equipment as needed in the shop, and conducting quality control checks upon return. Directing the implementation of equipment during: transportation, load in, show, load out. Operate FOH or monitor mixing consoles during live events, ensuring optimal sound quality. Collaborate with producers, directors, and other technical teams to align audio requirements with event goals. Diagnose and resolve audio issues quickly and efficiently during setup and live events. Support other technicians with troubleshooting advice and support. Manage and mentor technicians and other crew members to ensure smooth operation and setup. Ensure all equipment and practices meet industry safety and regulatory standards. Contribute to the maintenance, repair, and inventory of audio equipment. Excellent adaptability and client service skills (verbal and written) to communicate effectively with clients and peers. Act as a Site-Lead if necessary. Assist other company departments as work demands require. Candidate Qualifications & Competencies: Relevant certifications and/or a degree in Audio Engineering or a related field is preferred. Proven expertise as an advanced A1 in live event production, with a strong track record in various events (corporate A/V, theatre, and concert audio productions). Proficiency with digital and analog consoles, RF management, and audio signal flow. Specific systems that are highly desired include: Dante Level 2 certification, Waves SoundGrid, Line Array System Deployment Software, Shure Wireless Workbench and AVID, Digico, and Yamaha digital mixing consoles (more experience is always welcome). Perform on site audio rigging and can identify compromised rigging hardware. Strong knowledge of electrical systems and low voltage wiring. Stay calm under pressure and resolve technical issues in real-time. Lead and direct technicians and stagehands (including Union/House crew) of varying abilities and experience across multiple disciplines. Strong communication skills for coordinating with diverse teams. Can operate as an A2 or A3 as needed per event. Can work independently as well as on a team. FLEX Inventory software knowledge is a plus. Professional understanding of the artistic process and the ability to work closely with clients, including artists, performers, and designers, in a diplomatic way. Operate a company owned vehicle including box trucks, pick up trucks, or cargo vans with a valid driver's license and ability to maintain DOT medical clearance. Must be over 18 and legally permitted to work for this employer in the US. Valid Driver's License. Physical Demands and Work Environment: This description is representative of requirements that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must sit, stand, and walk for extended periods of time. May operate in a warehouse setting, and be required to use a computer for inventory and event prep work. May frequently be required to lift, push, pull, and carry up to 50 pounds. Must be comfortable with ladders and heights. Must be able to read, see, hear, and speak English. Must be able to independently travel to off-site locations, potentially on short notice. Must be willing to work in outdoor venues which may experience inclement weather and varying temperatures. Must be willing to work flexible hours, including nights, weekends, holidays, and overtime as required. A Few Friendly Notes Before You Apply What to Expect We've done our best to outline the key responsibilities and expectations for this role, but like most things in our industry, the details can shift. This description should be seen as a general guide, which may be updated or modified from time to time, rather than a complete list. We're a flexible team, and we hope you are too! We value adaptability and a collaborative spirit in our team. Work Eligibility In line with federal law, everyone we hire needs to be able to work in the U.S. and complete the standard employment verification paperwork when they join the team. This includes verification of your identity and eligibility to work for us. Everyone's Welcome Flyspace is an equal opportunity employer. That means we don't just welcome diversity, we celebrate it. We hire talented humans of all backgrounds and identities, and we're committed to building an inclusive workplace where everyone can thrive. If you're into respect, collaboration, and creativity, you'll fit right in. Let's Talk Money We believe in being upfront about pay. That's why we include salary ranges or hourly pay expectations in all our postings, no guesswork required. While Pennsylvania doesn't mandate this (yet), we think it's the right thing to do. We also offer a great benefits package, starting on day one. Need Accommodations? Flyspace is committed to creating an inclusive and welcoming workplace and encourage people of all abilities to apply. We will do everything we can within reason to make sure that you are able to participate in the application process and that you are evaluated in an environment that best allows us to assess your skills. If you need reasonable accommodation during any stage of the application or hiring process, please let us know. We're happy to explore how we can support your access and success. Powered by JazzHR gDEH9qeriw
09/09/2026
Full time
Job Description Job Description The Audio Engineer is a member of our Production Team. The role requires extensive knowledge of installing audio systems in temporary venues, both indoor and outdoor. The ideal candidate has previous experience with national-level artists, theatre, and corporate events. The majority of this work will take place in Pittsburgh, PA with occasional travel as needed to show sites in the region. Pay rate commensurate with experience, ranging from $21.64 to $24 per hour (with opportunity for overtime). Key Responsibilities: Plan and configure audio systems, including PA systems, wireless microphones, intercoms, and digital mixing consoles. Preparing equipment as needed in the shop, and conducting quality control checks upon return. Directing the implementation of equipment during: transportation, load in, show, load out. Operate FOH or monitor mixing consoles during live events, ensuring optimal sound quality. Collaborate with producers, directors, and other technical teams to align audio requirements with event goals. Diagnose and resolve audio issues quickly and efficiently during setup and live events. Support other technicians with troubleshooting advice and support. Manage and mentor technicians and other crew members to ensure smooth operation and setup. Ensure all equipment and practices meet industry safety and regulatory standards. Contribute to the maintenance, repair, and inventory of audio equipment. Excellent adaptability and client service skills (verbal and written) to communicate effectively with clients and peers. Act as a Site-Lead if necessary. Assist other company departments as work demands require. Candidate Qualifications & Competencies: Relevant certifications and/or a degree in Audio Engineering or a related field is preferred. Proven expertise as an advanced A1 in live event production, with a strong track record in various events (corporate A/V, theatre, and concert audio productions). Proficiency with digital and analog consoles, RF management, and audio signal flow. Specific systems that are highly desired include: Dante Level 2 certification, Waves SoundGrid, Line Array System Deployment Software, Shure Wireless Workbench and AVID, Digico, and Yamaha digital mixing consoles (more experience is always welcome). Perform on site audio rigging and can identify compromised rigging hardware. Strong knowledge of electrical systems and low voltage wiring. Stay calm under pressure and resolve technical issues in real-time. Lead and direct technicians and stagehands (including Union/House crew) of varying abilities and experience across multiple disciplines. Strong communication skills for coordinating with diverse teams. Can operate as an A2 or A3 as needed per event. Can work independently as well as on a team. FLEX Inventory software knowledge is a plus. Professional understanding of the artistic process and the ability to work closely with clients, including artists, performers, and designers, in a diplomatic way. Operate a company owned vehicle including box trucks, pick up trucks, or cargo vans with a valid driver's license and ability to maintain DOT medical clearance. Must be over 18 and legally permitted to work for this employer in the US. Valid Driver's License. Physical Demands and Work Environment: This description is representative of requirements that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must sit, stand, and walk for extended periods of time. May operate in a warehouse setting, and be required to use a computer for inventory and event prep work. May frequently be required to lift, push, pull, and carry up to 50 pounds. Must be comfortable with ladders and heights. Must be able to read, see, hear, and speak English. Must be able to independently travel to off-site locations, potentially on short notice. Must be willing to work in outdoor venues which may experience inclement weather and varying temperatures. Must be willing to work flexible hours, including nights, weekends, holidays, and overtime as required. A Few Friendly Notes Before You Apply What to Expect We've done our best to outline the key responsibilities and expectations for this role, but like most things in our industry, the details can shift. This description should be seen as a general guide, which may be updated or modified from time to time, rather than a complete list. We're a flexible team, and we hope you are too! We value adaptability and a collaborative spirit in our team. Work Eligibility In line with federal law, everyone we hire needs to be able to work in the U.S. and complete the standard employment verification paperwork when they join the team. This includes verification of your identity and eligibility to work for us. Everyone's Welcome Flyspace is an equal opportunity employer. That means we don't just welcome diversity, we celebrate it. We hire talented humans of all backgrounds and identities, and we're committed to building an inclusive workplace where everyone can thrive. If you're into respect, collaboration, and creativity, you'll fit right in. Let's Talk Money We believe in being upfront about pay. That's why we include salary ranges or hourly pay expectations in all our postings, no guesswork required. While Pennsylvania doesn't mandate this (yet), we think it's the right thing to do. We also offer a great benefits package, starting on day one. Need Accommodations? Flyspace is committed to creating an inclusive and welcoming workplace and encourage people of all abilities to apply. We will do everything we can within reason to make sure that you are able to participate in the application process and that you are evaluated in an environment that best allows us to assess your skills. If you need reasonable accommodation during any stage of the application or hiring process, please let us know. We're happy to explore how we can support your access and success. Powered by JazzHR gDEH9qeriw
American Engineering Testing Inc
Green Bay, Wisconsin
Job Description Job Description Job Summary Lead a small field team, assist and follow the direction of project managers, engineers and scientists to complete projects. Work assignments will include field monitoring, sample collection, information gathering, data management, report drafting, and computer related activities such as spreadsheets and word processing. Dependent upon experience and skills, this role may include project management tasks like proposal preparation, client interfacing, and invoicing. Essential Functions Reasonable accommodations or workable solutions may be made to enable individuals with disabilities to perform essential functions. Perform air emissions stack testing in accordance with established methodologies and protocols. Work closely with clients during in-field testing and throughout the reporting process. Lead stack testing crews and provide on-site oversight. Assist project managers with data collection activities, information analysis and preparation of reports, protocols and proposals on air emissions stack testing projects. Conduct sampling of air emissions in accordance with established/specified protocols. Document and maintain project files and job status. Assist in preparation of training manuals and QA procedures. Assist in company marketing functions. Assist in training and oversight of less experienced technicians. Prepare site safety plans and drawings as needed. Assist in organizing and analyzing environmental data using computer spreadsheet, database programs, and manual methods Maintain records on equipment (appraisals, calibrations, etc.) and order supplies as needed. Other Areas of Accountability Conduct field, laboratory and office activities in a manner consistent with federal, state, and local regulations, along with AET's QA and Health and Safety Policies, to promote the safety and protection of employees, clients and the public. Maintain valid driver's license and acceptable driving record. Maintain compliance with DOT driver regulations. Maintain appropriate medical physicals as required for position. Capacity for overnight and local travel for multi-weekday projects 70-80% of the time or more. Flexibility is a must as this position may require weekend travel and work for a few projects during the year. Properly use and maintain company instruments and equipment. Perform routine maintenance and with assistance, troubleshoot and repair analytical instrumentation and sampling equipment. Maintain the quality of service and work product AET expects. Complete assigned projects within allotted time. Coordinate with other AET staff with the ultimate goal of increasing efficiency, productivity and communication. Perform other tasks as necessary to meet departmental or company goals. Qualifications and Education Requirements Completion of a 2-year vocational or college program in a field related to science, engineering or environmental issues and at least 5 years of experience; OR Completion of a 4-year technical degree in science, engineering, or environmental related field and at least 3 years of experience. Preferred Skills Knowledge of environmental air emissions testing protocols. Ability to work at heights. Ability to identify and adapt procedures to fit field conditions. Communication skills sufficient to convey complex technical information in a clear manner to diverse audiences. Ability to interact successfully with a wide variety of people, work effectively within project teams, resolve issues and problems in a constructive manner, and work independently in the field. Ability to organize and prioritize workload based on client and department schedules. Ability to operate, troubleshoot, and maintain electronic instruments and mechanical equipment. Proficiency at personal computer software, especially Microsoft Office. Ability work as part of a multiple disciplinary team to complete a project. Ability to work at environmental remediation, industrial and construction sites. Physical ability to wear a respirator, successfully complete OSHA required 40 hour training and routinely move up to 70 pounds. Ability to perform field work including, but not limited to, collecting samples, operating field instruments, following procedures, planning, organizing and arranging logistics for the job, and documenting field activities and data collected. Pay Transparency Base compensation is expected to be in the range of $32.00 - $37.00 per hour based on skill set and experience. AET offers a comprehensive benefits package, including health benefits, insurance, Employee Stock Ownership Plan (ESOP), long term savings, paid time off, and professional development opportunities. The selected candidate must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future. Work Environment This job primarily operates in a professional office environment. This position also may require field work in outdoor conditions on construction sites with uneven ground and adverse weather conditions. This role routinely uses standard office equipment such as computers, phones, and photocopiers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50-100 pounds. The employee will occasionally push or pull equipment weighing up to 200 pounds. The employee is required to frequently work outside. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Notice to Third Party Agencies: AET does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by AET's Chief People Officer (CPO), AET reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies.
09/09/2026
Full time
Job Description Job Description Job Summary Lead a small field team, assist and follow the direction of project managers, engineers and scientists to complete projects. Work assignments will include field monitoring, sample collection, information gathering, data management, report drafting, and computer related activities such as spreadsheets and word processing. Dependent upon experience and skills, this role may include project management tasks like proposal preparation, client interfacing, and invoicing. Essential Functions Reasonable accommodations or workable solutions may be made to enable individuals with disabilities to perform essential functions. Perform air emissions stack testing in accordance with established methodologies and protocols. Work closely with clients during in-field testing and throughout the reporting process. Lead stack testing crews and provide on-site oversight. Assist project managers with data collection activities, information analysis and preparation of reports, protocols and proposals on air emissions stack testing projects. Conduct sampling of air emissions in accordance with established/specified protocols. Document and maintain project files and job status. Assist in preparation of training manuals and QA procedures. Assist in company marketing functions. Assist in training and oversight of less experienced technicians. Prepare site safety plans and drawings as needed. Assist in organizing and analyzing environmental data using computer spreadsheet, database programs, and manual methods Maintain records on equipment (appraisals, calibrations, etc.) and order supplies as needed. Other Areas of Accountability Conduct field, laboratory and office activities in a manner consistent with federal, state, and local regulations, along with AET's QA and Health and Safety Policies, to promote the safety and protection of employees, clients and the public. Maintain valid driver's license and acceptable driving record. Maintain compliance with DOT driver regulations. Maintain appropriate medical physicals as required for position. Capacity for overnight and local travel for multi-weekday projects 70-80% of the time or more. Flexibility is a must as this position may require weekend travel and work for a few projects during the year. Properly use and maintain company instruments and equipment. Perform routine maintenance and with assistance, troubleshoot and repair analytical instrumentation and sampling equipment. Maintain the quality of service and work product AET expects. Complete assigned projects within allotted time. Coordinate with other AET staff with the ultimate goal of increasing efficiency, productivity and communication. Perform other tasks as necessary to meet departmental or company goals. Qualifications and Education Requirements Completion of a 2-year vocational or college program in a field related to science, engineering or environmental issues and at least 5 years of experience; OR Completion of a 4-year technical degree in science, engineering, or environmental related field and at least 3 years of experience. Preferred Skills Knowledge of environmental air emissions testing protocols. Ability to work at heights. Ability to identify and adapt procedures to fit field conditions. Communication skills sufficient to convey complex technical information in a clear manner to diverse audiences. Ability to interact successfully with a wide variety of people, work effectively within project teams, resolve issues and problems in a constructive manner, and work independently in the field. Ability to organize and prioritize workload based on client and department schedules. Ability to operate, troubleshoot, and maintain electronic instruments and mechanical equipment. Proficiency at personal computer software, especially Microsoft Office. Ability work as part of a multiple disciplinary team to complete a project. Ability to work at environmental remediation, industrial and construction sites. Physical ability to wear a respirator, successfully complete OSHA required 40 hour training and routinely move up to 70 pounds. Ability to perform field work including, but not limited to, collecting samples, operating field instruments, following procedures, planning, organizing and arranging logistics for the job, and documenting field activities and data collected. Pay Transparency Base compensation is expected to be in the range of $32.00 - $37.00 per hour based on skill set and experience. AET offers a comprehensive benefits package, including health benefits, insurance, Employee Stock Ownership Plan (ESOP), long term savings, paid time off, and professional development opportunities. The selected candidate must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future. Work Environment This job primarily operates in a professional office environment. This position also may require field work in outdoor conditions on construction sites with uneven ground and adverse weather conditions. This role routinely uses standard office equipment such as computers, phones, and photocopiers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50-100 pounds. The employee will occasionally push or pull equipment weighing up to 200 pounds. The employee is required to frequently work outside. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Notice to Third Party Agencies: AET does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by AET's Chief People Officer (CPO), AET reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies.
Job Description Job Description Looking for a career that challenges you, fosters growth, and recognizes your contributions-all while keeping things fun? At US HealthConnect (USH), we don't just talk about our core values, we live them. With one of the industry's highest employee retention rates, and a rapidly growing portfolio of healthcare clients and services, USH is a place where careers take root and thrive. As a leader in medical education, healthcare publishing, and pharmaceutical marketing services, we deliver relevant, practical information to healthcare professionals worldwide. Avenue Live, a subsidiary of US HealthConnect is seeking qualified candidates for an Live/Virtual Event AV Technician to support live, hybrid, and virtual event production through the preparation, setup, operation, and troubleshooting of audiovisual equipment. The Live/Virtual Event AV Technician works closely with event production teams to ensure audio, video, lighting, and related technical systems are properly prepared, tested, installed, and operated to support successful event execution. This is a full-time, in-person position based out of our Columbus, OH warehouse and is not eligible for remote work. Travel to event locations is a core part of the role and is expected to be approximately 30-50% of the time, including overnight and multi-day trips. Travel is primarily domestic, though occasional international travel may be required. When not traveling, you will work on site at the warehouse, where you will be a technical resource for equipment preparation, quality control, and deployment. What a day in the life of a Live/Virtual Event AV Technician looks like: Prepare, scan, pack, and organize audiovisual equipment according to digital andhard-copypull sheets. Perform quality control (QC) checks on equipment prior to deployment to ensure proper functionality and event readiness. Set up, test,operate, and break down audio, video, lighting, and related event production equipment. Assistwith the installation and configuration of audiovisual systems for live, hybrid, and virtual events. Perform basic troubleshooting and resolve technical equipment issues before and during events. Identifydamaged, malfunctioning, or missing equipment and communicate issues to theappropriate teammembers. Maintain proper organization, handling, and storage of audiovisual equipment and accessories. Assistwith loading and unloading equipment for event deployment and return. Work collaboratively with technicians, production teams, and other event personnel to meet event requirements and timelines. Provide on-site technical support throughout event setup, execution, and breakdown as assigned. Maintain professionalism and composure while working in high-pressure, time-sensitive live event environments. Follow company procedures and safety standards when handling, installing,operating, and storing equipment. When not assigned to events,assistwith warehouse operations, including equipment preparation, QC, organization, inventory management, and general technical support. Stay current on audiovisual technology, equipment, and industry best practices. What we expect from qualified candidates: Background or experience in audiovisual technology, technical theater, music/performing arts, event production, audio, video, lighting, or a related technical field. Basic understanding of electronics, networking, audiovisual systems, or other technical systems. Ability to set up andoperateaudio, video, lighting, and related event production equipment. Familiarity with virtual and hybrid event platforms and workflows, such as Zoom, Microsoft Teams,etc.andwith video switching and encoding tools such asvMixor OBS. Ability to travelapproximately 30-50% of the time, including overnight, weekend, and multi-day trips. Travel is primarily domestic, with occasional international travel. Ability to perform equipment QC and basic technical troubleshooting. Ability to read and understand digital and hard-copy equipment pull sheets. Highly organized with strong attention to detail and the ability to manage multiple priorities. Ability to work independently as well as collaboratively within a production team. Ability to perform effectively in fast-paced and high-pressure live event environments. Strong verbal communication and teamwork skills. Proactive, adaptable, and willing to learn new equipment, systems, and processes. Relevant industry certifications, such as AVIXA CTS, Dante Level 1-3, ETC, or manufacturer-specific training, are preferred but notrequired. Physical requirements of the role: Regularly lift, carry, push, and pull equipment weighing up to 50 pounds, and team-lift heavier road cases. Stand, walk, bend, kneel, and work from ladders or lifts for extended periods. Load and unload equipment and move road cases across warehouse and venue floors. Work extended or non-standard shifts, including early mornings, evenings, and weekends, based on the event schedule. What qualified candidates can expect: Along with a competitive salary and benefits package, we offer a modern working environment that supports work/life balance. We value hard work and a positive, can-do attitude, and in return, we foster a fun, friendly, and team-oriented culture. Interested? Please submit your resume and salary requirements. Submissions without salary requirements will not be considered. No phone calls please. Salary will be determined based on experience, qualifications, and location. If required by applicable state or local laws, we will provide salary range information to candidates during the hiring process. Job Seekers: Stay Alert for Scams. We want to ensure that you are well-informed about a serious matter affecting the job market. Scammers are impersonating employers to deceive applicants. We understand the importance of your job search and want to ensure your experience is positive. Here are a few tips to ensure your search is secure: Our job listings are exclusively available on official sites (our careers page, LinkedIn and Indeed). Be cautious of other sources claiming torepresentorganizations. Verify the legitimacy of any job postings. Visit our websitecareer'spage to confirm the validity of any openings. Verifycommunications. We will only contact you through company email addresses (e.g., ) and phone numbers. Remember that during the application process, we will never request sensitive personal or financial information from you. Our interviews are conducted through official channels (such asphone, or video calls). We do not conduct interviews via chat apps like WhatsApp, Telegram, or Discord. Employee Privacy Notice
09/09/2026
Full time
Job Description Job Description Looking for a career that challenges you, fosters growth, and recognizes your contributions-all while keeping things fun? At US HealthConnect (USH), we don't just talk about our core values, we live them. With one of the industry's highest employee retention rates, and a rapidly growing portfolio of healthcare clients and services, USH is a place where careers take root and thrive. As a leader in medical education, healthcare publishing, and pharmaceutical marketing services, we deliver relevant, practical information to healthcare professionals worldwide. Avenue Live, a subsidiary of US HealthConnect is seeking qualified candidates for an Live/Virtual Event AV Technician to support live, hybrid, and virtual event production through the preparation, setup, operation, and troubleshooting of audiovisual equipment. The Live/Virtual Event AV Technician works closely with event production teams to ensure audio, video, lighting, and related technical systems are properly prepared, tested, installed, and operated to support successful event execution. This is a full-time, in-person position based out of our Columbus, OH warehouse and is not eligible for remote work. Travel to event locations is a core part of the role and is expected to be approximately 30-50% of the time, including overnight and multi-day trips. Travel is primarily domestic, though occasional international travel may be required. When not traveling, you will work on site at the warehouse, where you will be a technical resource for equipment preparation, quality control, and deployment. What a day in the life of a Live/Virtual Event AV Technician looks like: Prepare, scan, pack, and organize audiovisual equipment according to digital andhard-copypull sheets. Perform quality control (QC) checks on equipment prior to deployment to ensure proper functionality and event readiness. Set up, test,operate, and break down audio, video, lighting, and related event production equipment. Assistwith the installation and configuration of audiovisual systems for live, hybrid, and virtual events. Perform basic troubleshooting and resolve technical equipment issues before and during events. Identifydamaged, malfunctioning, or missing equipment and communicate issues to theappropriate teammembers. Maintain proper organization, handling, and storage of audiovisual equipment and accessories. Assistwith loading and unloading equipment for event deployment and return. Work collaboratively with technicians, production teams, and other event personnel to meet event requirements and timelines. Provide on-site technical support throughout event setup, execution, and breakdown as assigned. Maintain professionalism and composure while working in high-pressure, time-sensitive live event environments. Follow company procedures and safety standards when handling, installing,operating, and storing equipment. When not assigned to events,assistwith warehouse operations, including equipment preparation, QC, organization, inventory management, and general technical support. Stay current on audiovisual technology, equipment, and industry best practices. What we expect from qualified candidates: Background or experience in audiovisual technology, technical theater, music/performing arts, event production, audio, video, lighting, or a related technical field. Basic understanding of electronics, networking, audiovisual systems, or other technical systems. Ability to set up andoperateaudio, video, lighting, and related event production equipment. Familiarity with virtual and hybrid event platforms and workflows, such as Zoom, Microsoft Teams,etc.andwith video switching and encoding tools such asvMixor OBS. Ability to travelapproximately 30-50% of the time, including overnight, weekend, and multi-day trips. Travel is primarily domestic, with occasional international travel. Ability to perform equipment QC and basic technical troubleshooting. Ability to read and understand digital and hard-copy equipment pull sheets. Highly organized with strong attention to detail and the ability to manage multiple priorities. Ability to work independently as well as collaboratively within a production team. Ability to perform effectively in fast-paced and high-pressure live event environments. Strong verbal communication and teamwork skills. Proactive, adaptable, and willing to learn new equipment, systems, and processes. Relevant industry certifications, such as AVIXA CTS, Dante Level 1-3, ETC, or manufacturer-specific training, are preferred but notrequired. Physical requirements of the role: Regularly lift, carry, push, and pull equipment weighing up to 50 pounds, and team-lift heavier road cases. Stand, walk, bend, kneel, and work from ladders or lifts for extended periods. Load and unload equipment and move road cases across warehouse and venue floors. Work extended or non-standard shifts, including early mornings, evenings, and weekends, based on the event schedule. What qualified candidates can expect: Along with a competitive salary and benefits package, we offer a modern working environment that supports work/life balance. We value hard work and a positive, can-do attitude, and in return, we foster a fun, friendly, and team-oriented culture. Interested? Please submit your resume and salary requirements. Submissions without salary requirements will not be considered. No phone calls please. Salary will be determined based on experience, qualifications, and location. If required by applicable state or local laws, we will provide salary range information to candidates during the hiring process. Job Seekers: Stay Alert for Scams. We want to ensure that you are well-informed about a serious matter affecting the job market. Scammers are impersonating employers to deceive applicants. We understand the importance of your job search and want to ensure your experience is positive. Here are a few tips to ensure your search is secure: Our job listings are exclusively available on official sites (our careers page, LinkedIn and Indeed). Be cautious of other sources claiming torepresentorganizations. Verify the legitimacy of any job postings. Visit our websitecareer'spage to confirm the validity of any openings. Verifycommunications. We will only contact you through company email addresses (e.g., ) and phone numbers. Remember that during the application process, we will never request sensitive personal or financial information from you. Our interviews are conducted through official channels (such asphone, or video calls). We do not conduct interviews via chat apps like WhatsApp, Telegram, or Discord. Employee Privacy Notice
Job Description Job Description Audio Visual/Video Teleconference Tech II Location: Colorado Springs, CO Clearance: Must be eligible to obtain a clearance Duties/Responsibilities : Execute and support the following task areas: In support of Missile Defense Agency events, install (to include design and test), operate, and maintain video conferencing equipment. Must have the ability to be able to follow signal flow schematics/diagrams for installation and O&M Maintenance Provide technical operational support of the Presentation Center for Mission support As operational tempo permits, provide Audio Visual, VTC and collaboration system facilitation to other users Provide VTC and Audio-Visual Teleconference operational support and facilitation within Top Secret SCI/SAP facilities Maintain the video conferencing-unique hardware, software, and peripherals. (e.g., TelePresence, CODEC, AV, Monitors, Extron/AMX Touch Panels). Utilize the existing incident management tracking tool (e.g., Remedy) for all related maintenance activities Maintain equipment per Information Assurance guidance from both the manufacturer and Government (e.g., the CERT IAVM and DISA) Troubleshoot and resolve collaboration and business application incidents Perform preventative maintenance services in accordance with the manufacturer's recommended preventative maintenance schedules and SOPs Execute configuration management plans, processes and procedures Maintain/utilize manufacturer service and/or maintenance agreements Coordinate, integrate, implement (including test, and accept), future collaboration services and equipment In conjunction with site security processes, comply with access control procedures for facilities housing Video Conferencing Systems Relevant Certifications: CEDIA Certification a plus CTS, CTS-I, a plus AMX ACE a plus Extron Audio Visual Technician Certificates a plus Requirements: Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information High School Diploma required Associate or bachelor's degree in engineering, Computer Science, or related field preferred Experience in the Audio-Visual industry Following skills preferred: In-depth knowledge of installation, operation, maintenance, scheduling and support of Audio/Visual Equipment, desktop and conference room VTC systems, and Video Projection/Production Equipment in a secure government or military environment Video projection and Display Equipment. Digital Video processing and transport Equipment. Audio equipment including Microphones, Amplifiers, Speakers and Digital Signal Processors. Extron and AMX Control System processors and User Interfaces Video CODECs and H.320/H.323 protocols Experience with Tandberg/Cisco systems installation, maintenance and troubleshooting Knowledge and experience with network configuration as well as Workstation setup Working knowledge of TEMPEST standards and IA concerns for multi-classification multimedia systems. Working knowledge of Audio-Visual Technician concepts such as Video resolutions, aspect rations, scan rates, video standards and digital and analog transmission systems Must possess an extremely meticulous and organized working style and have an ability to work as part of a team Be a team leader and possess excellent team qualities. Strong verbal and written communication skills experience. Experience with Computer aided drawing program such as Visio (Preferred). Experience with Microsoft Windows and Office products required. Understanding electrical current NMR Consulting is an Equal Opportunity Employer (EOE): AA M/F/Vet/Disability
09/09/2026
Full time
Job Description Job Description Audio Visual/Video Teleconference Tech II Location: Colorado Springs, CO Clearance: Must be eligible to obtain a clearance Duties/Responsibilities : Execute and support the following task areas: In support of Missile Defense Agency events, install (to include design and test), operate, and maintain video conferencing equipment. Must have the ability to be able to follow signal flow schematics/diagrams for installation and O&M Maintenance Provide technical operational support of the Presentation Center for Mission support As operational tempo permits, provide Audio Visual, VTC and collaboration system facilitation to other users Provide VTC and Audio-Visual Teleconference operational support and facilitation within Top Secret SCI/SAP facilities Maintain the video conferencing-unique hardware, software, and peripherals. (e.g., TelePresence, CODEC, AV, Monitors, Extron/AMX Touch Panels). Utilize the existing incident management tracking tool (e.g., Remedy) for all related maintenance activities Maintain equipment per Information Assurance guidance from both the manufacturer and Government (e.g., the CERT IAVM and DISA) Troubleshoot and resolve collaboration and business application incidents Perform preventative maintenance services in accordance with the manufacturer's recommended preventative maintenance schedules and SOPs Execute configuration management plans, processes and procedures Maintain/utilize manufacturer service and/or maintenance agreements Coordinate, integrate, implement (including test, and accept), future collaboration services and equipment In conjunction with site security processes, comply with access control procedures for facilities housing Video Conferencing Systems Relevant Certifications: CEDIA Certification a plus CTS, CTS-I, a plus AMX ACE a plus Extron Audio Visual Technician Certificates a plus Requirements: Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information High School Diploma required Associate or bachelor's degree in engineering, Computer Science, or related field preferred Experience in the Audio-Visual industry Following skills preferred: In-depth knowledge of installation, operation, maintenance, scheduling and support of Audio/Visual Equipment, desktop and conference room VTC systems, and Video Projection/Production Equipment in a secure government or military environment Video projection and Display Equipment. Digital Video processing and transport Equipment. Audio equipment including Microphones, Amplifiers, Speakers and Digital Signal Processors. Extron and AMX Control System processors and User Interfaces Video CODECs and H.320/H.323 protocols Experience with Tandberg/Cisco systems installation, maintenance and troubleshooting Knowledge and experience with network configuration as well as Workstation setup Working knowledge of TEMPEST standards and IA concerns for multi-classification multimedia systems. Working knowledge of Audio-Visual Technician concepts such as Video resolutions, aspect rations, scan rates, video standards and digital and analog transmission systems Must possess an extremely meticulous and organized working style and have an ability to work as part of a team Be a team leader and possess excellent team qualities. Strong verbal and written communication skills experience. Experience with Computer aided drawing program such as Visio (Preferred). Experience with Microsoft Windows and Office products required. Understanding electrical current NMR Consulting is an Equal Opportunity Employer (EOE): AA M/F/Vet/Disability
Job Description Job Description Position: Audio Technician Level 3 Summary : The Audio Technician Level 3 is a senior-level role responsible for assisting in planning, execution, and oversight of all audio-related aspects of live events, broadcasts, or studio productions. This individual is expected to manage complex audio systems, coordinate teams, and ensure flawless sound quality across a variety of settings. The role includes high-level troubleshooting, system design input, and mentorship of junior technicians. ESSENTIAL FUNCTIONS: Major Responsibilities: Prep Audio: Design and configure complex audio systems including mixing consoles, stage boxes, DSPs, wireless systems, and digital audio networks. Collaborate with Director of Audio and touring crew to execute detailed audio plans. Supervise and mentor Level 1 and Level 2 audio technicians; providing training and technical guidance. Set up, operate, and strike audio equipment including digital/analog mixing consoles, microphones, wireless systems, monitors, intercoms, and playback devices. Perform and lead sound checks, monitor levels, and adjust audio throughout events or productions. Troubleshoot and resolve advanced audio issues in real time. Interpret and execute audio plots, input/output lists, and signal routing diagrams. Maintain and update audio equipment inventory, including performing basic repairs or preventive maintenance. Mentor and supervise Level 1 technicians and assist with onboarding or training. Ensure compliance with safety protocols and technical standards. Quality Control and Testing: Perform routine maintenance, cleaning, and storage of audio equipment. Troubleshoot advanced issues and escalate issues as needed to Audio Director. Test audio equipment for functionality and performance. Teamwork & Communication: Communicate with the Director of Audio and coworkers throughout the project and ensure customer satisfaction. Ability to work in teams and assist others in delegation / task completion. Organization: Documentation of equipment configurations. Archival of client show files and system configurations. Help maintain warehouse organization and cleanliness. Maintain equipment software and firmware versions. Safety: Ensure workplace safety and efficiency. Follow proper safety protocol at all times. Wear proper PPE at all times, based on the scope of work. Attendance: Attendance is an essential requirement for this position. Any Other Duties as Assigned by Supervisor: To be determined by supervisor on a permanent or project basis. PREFERRED QUALIFICATIONS: Education/Certificates: Associates or Bachelor's degree, technical certification, or equivalent experience in audio engineering, AV technology, or related field. Familiarity/Certification with Dante or other audio networking protocols (Milan/Ravenna). Experience: 4-6+ years of experience in live sound, studio recording, theater production, or AV support. Highly proficient in operating digital and analog audio consoles (e.g., Avid, DiGiCo, Allen & Heath, Yamaha). Expert level knowledge of audio system tuning, signal flow, gain staging, EQ, and dynamics. Experience with wireless microphone systems, monitor mixes, and live sound reinforcement. Strong leadership and problem solving abilities. Skills / Abilities: Ability to work under a variety of indoor and outdoor conditions. Ability to operate a forklift preferred. Troubleshooting and diagnostic skills. Ability to work within a team, lead when necessary, and remain professional under pressure / high stress situations. GROWTH OPPORTUNITIES: Level 3 Audio Technicians may advance to specialized roles based on experience, leadership, and continued professional development.
09/09/2026
Full time
Job Description Job Description Position: Audio Technician Level 3 Summary : The Audio Technician Level 3 is a senior-level role responsible for assisting in planning, execution, and oversight of all audio-related aspects of live events, broadcasts, or studio productions. This individual is expected to manage complex audio systems, coordinate teams, and ensure flawless sound quality across a variety of settings. The role includes high-level troubleshooting, system design input, and mentorship of junior technicians. ESSENTIAL FUNCTIONS: Major Responsibilities: Prep Audio: Design and configure complex audio systems including mixing consoles, stage boxes, DSPs, wireless systems, and digital audio networks. Collaborate with Director of Audio and touring crew to execute detailed audio plans. Supervise and mentor Level 1 and Level 2 audio technicians; providing training and technical guidance. Set up, operate, and strike audio equipment including digital/analog mixing consoles, microphones, wireless systems, monitors, intercoms, and playback devices. Perform and lead sound checks, monitor levels, and adjust audio throughout events or productions. Troubleshoot and resolve advanced audio issues in real time. Interpret and execute audio plots, input/output lists, and signal routing diagrams. Maintain and update audio equipment inventory, including performing basic repairs or preventive maintenance. Mentor and supervise Level 1 technicians and assist with onboarding or training. Ensure compliance with safety protocols and technical standards. Quality Control and Testing: Perform routine maintenance, cleaning, and storage of audio equipment. Troubleshoot advanced issues and escalate issues as needed to Audio Director. Test audio equipment for functionality and performance. Teamwork & Communication: Communicate with the Director of Audio and coworkers throughout the project and ensure customer satisfaction. Ability to work in teams and assist others in delegation / task completion. Organization: Documentation of equipment configurations. Archival of client show files and system configurations. Help maintain warehouse organization and cleanliness. Maintain equipment software and firmware versions. Safety: Ensure workplace safety and efficiency. Follow proper safety protocol at all times. Wear proper PPE at all times, based on the scope of work. Attendance: Attendance is an essential requirement for this position. Any Other Duties as Assigned by Supervisor: To be determined by supervisor on a permanent or project basis. PREFERRED QUALIFICATIONS: Education/Certificates: Associates or Bachelor's degree, technical certification, or equivalent experience in audio engineering, AV technology, or related field. Familiarity/Certification with Dante or other audio networking protocols (Milan/Ravenna). Experience: 4-6+ years of experience in live sound, studio recording, theater production, or AV support. Highly proficient in operating digital and analog audio consoles (e.g., Avid, DiGiCo, Allen & Heath, Yamaha). Expert level knowledge of audio system tuning, signal flow, gain staging, EQ, and dynamics. Experience with wireless microphone systems, monitor mixes, and live sound reinforcement. Strong leadership and problem solving abilities. Skills / Abilities: Ability to work under a variety of indoor and outdoor conditions. Ability to operate a forklift preferred. Troubleshooting and diagnostic skills. Ability to work within a team, lead when necessary, and remain professional under pressure / high stress situations. GROWTH OPPORTUNITIES: Level 3 Audio Technicians may advance to specialized roles based on experience, leadership, and continued professional development.
Job Description Job Description The Audio Visual (AV) Technician is responsible for the installation, configuration, operation, troubleshooting, and maintenance of professional audiovisual systems supporting Liberty Alliance's internal operations, customer demonstrations, government events, conferences, and field deployments. This position works closely with the Technology Department, Engineering, Software Development, and Program Management teams to deploy and operate professional AV, broadcast, and streaming solutions utilizing BirdDog cameras, NDI workflows, Dante audio, video wall systems, live production switchers, OBS Studio, and enterprise AV over IP technologies. The ideal candidate has experience with professional live production environments, AV networking, broadcast systems, and event technology while possessing strong troubleshooting and customer service skills. POSITION REQUIREMENTS AND ESSENTIAL JOB FUNCTIONS Key Responsibilities Live Event Production Setup, configure, operate, and tear down professional AV systems for customer demonstrations, conferences, trade shows, and government events. Operate live productions utilizing BirdDog cameras, NDI workflows, OBS Studio, and professional video switchers. Configure and manage live video streaming for both internal and external events. Support executive presentations, customer demonstrations, webinars, and hybrid meetings. Perform live production support while maintaining high production quality under tight timelines. AV System Installation & Integration Install, configure, and maintain professional AV systems throughout Liberty Alliance facilities. Configure BirdDog cameras, BirdDog Play devices, BirdDog VideoWall systems, and NDI workflows. Install and configure displays, monitors, projectors, LED video walls, televisions, and digital signage. Install wall-mounted displays, camera systems, microphones, speakers, and rack-mounted equipment. Perform cable routing, termination, labeling, and testing for Cat5e/Cat6, HDMI, SDI, USB, XLR, and fiber optic cabling. Assist with conference room AV integrations and Microsoft Teams Room systems. Broadcast & Streaming Systems Configure and operate OBS Studio for live production and streaming. Build and manage production scenes, sources, transitions, overlays, and recording profiles. Configure and troubleshoot NDI Tools including: NDI Studio Monitor NDI Screen Capture NDI Bridge NDI Virtual Input NDI Router Configure BirdDog Central and BirdDog management software. Operate hardware and software video switchers. Configure Elgato Stream Deck controllers for automated production workflows. Troubleshoot latency, synchronization, and network-based video transport issues. Audio Systems Configure, operate, and troubleshoot professional audio systems. Configure Dante audio networks using Dante Controller. Route audio between digital mixers, computers, cameras, and production systems. Configure microphones, wireless microphone systems, audio interfaces, and speakers. Troubleshoot audio routing, synchronization, echo, latency, and signal issues. Perform basic audio mixing during live events. AV Networking Configure AV over IP systems utilizing NDI and Dante. Troubleshoot multicast and unicast network traffic. Configure managed network switches supporting AV deployments. Understand VLANs, QoS, multicast, IGMP Snooping, and AV network optimization. Collaborate with the IT Department regarding AV network infrastructure. Assist in configuring wireless and wired AV devices. Video Wall Systems Configure and maintain BirdDog VideoWall deployments. Configure multiple display arrays and video processors. Troubleshoot display synchronization, scaling, EDID, and signal routing. Configure video distribution across multiple displays. Technical Support & Troubleshooting Diagnose and resolve hardware, software, networking, and AV system issues. Troubleshoot cameras, switchers, audio systems, encoders, decoders, and streaming platforms. Perform preventative maintenance on AV equipment. Support internal staff and customers during live productions. Quickly resolve issues while events are actively in progress. Inventory & Asset Management Maintain inventory of AV equipment. Track equipment check-in/check-out. Label and organize AV hardware. Coordinate preventative maintenance schedules. Recommend equipment upgrades and replacements. Documentation Create and maintain: AV rack elevations Cable schedules Signal flow diagrams Network diagrams Equipment inventories SOPs Event setup guides System documentation Document production workflows and troubleshooting procedures. Collaboration Work closely with: Technology Department Engineering Software Development Program Management Executive Leadership Government Customers Support technology demonstrations and engineering evaluations. Assist with integrating AV systems into software and networking solutions. Required Qualifications: Associate's degree in Audio Visual Technology, Information Technology, Broadcast Engineering, Communications, or related field (or equivalent experience). 3+ years of professional AV, broadcast, or live production experience. Experience supporting live events, conferences, or broadcast productions. Strong troubleshooting and organizational skills. Excellent customer service and communication abilities. Ability to work independently and as part of a team. Preferred Technical Experience and Knowledge: BirdDog Cameras BirdDog Play BirdDog VideoWall NDI Tools OBS Studio Dante Controller Dante Virtual Soundcard Video Switchers Digital Audio Mixers Elgato Stream Deck Microsoft Teams Rooms HDMI Matrix Systems SDI Video Systems PTZ Cameras Streaming Platforms AV over IP Digital Signage LED Video Walls AV over IP technologies NDI Dante Video routing Audio routing TCP/IP networking VLANs QoS IGMP Snooping Multicast networking HDMI SDI USB XLR Fiber optics Display technologies Digital audio systems Live production workflows Desired Skills: Experience configuring managed network switches. Familiarity with UniFi networking equipment. Basic understanding of Windows and macOS administration. Experience with Microsoft Teams and Teams Rooms. Familiarity with Adobe Creative Cloud products. Experience supporting Department of Defense or government events. Ability to read AV system drawings and signal flow diagrams. Working Conditions / Physical Requirements: Frequent setup and teardown of professional AV equipment. Ability to lift up to 50 pounds safely. Ability to climb ladders and work overhead when installing displays, cameras, and cabling. Ability to work evenings and occasional weekends to support live events. Occasional travel to customer sites, conferences, demonstrations, and government events. Extended periods of standing, walking, bending, and equipment installation. Preferred Certifications: CTS (Certified Technology Specialist) CTS-I or CTS-D Dante Level 1, 2, or 3 Certification BirdDog Certified Professional NDI Certified Professional AVIXA CTS CompTIA Network+ Microsoft Teams Rooms Certification (preferred)
09/09/2026
Full time
Job Description Job Description The Audio Visual (AV) Technician is responsible for the installation, configuration, operation, troubleshooting, and maintenance of professional audiovisual systems supporting Liberty Alliance's internal operations, customer demonstrations, government events, conferences, and field deployments. This position works closely with the Technology Department, Engineering, Software Development, and Program Management teams to deploy and operate professional AV, broadcast, and streaming solutions utilizing BirdDog cameras, NDI workflows, Dante audio, video wall systems, live production switchers, OBS Studio, and enterprise AV over IP technologies. The ideal candidate has experience with professional live production environments, AV networking, broadcast systems, and event technology while possessing strong troubleshooting and customer service skills. POSITION REQUIREMENTS AND ESSENTIAL JOB FUNCTIONS Key Responsibilities Live Event Production Setup, configure, operate, and tear down professional AV systems for customer demonstrations, conferences, trade shows, and government events. Operate live productions utilizing BirdDog cameras, NDI workflows, OBS Studio, and professional video switchers. Configure and manage live video streaming for both internal and external events. Support executive presentations, customer demonstrations, webinars, and hybrid meetings. Perform live production support while maintaining high production quality under tight timelines. AV System Installation & Integration Install, configure, and maintain professional AV systems throughout Liberty Alliance facilities. Configure BirdDog cameras, BirdDog Play devices, BirdDog VideoWall systems, and NDI workflows. Install and configure displays, monitors, projectors, LED video walls, televisions, and digital signage. Install wall-mounted displays, camera systems, microphones, speakers, and rack-mounted equipment. Perform cable routing, termination, labeling, and testing for Cat5e/Cat6, HDMI, SDI, USB, XLR, and fiber optic cabling. Assist with conference room AV integrations and Microsoft Teams Room systems. Broadcast & Streaming Systems Configure and operate OBS Studio for live production and streaming. Build and manage production scenes, sources, transitions, overlays, and recording profiles. Configure and troubleshoot NDI Tools including: NDI Studio Monitor NDI Screen Capture NDI Bridge NDI Virtual Input NDI Router Configure BirdDog Central and BirdDog management software. Operate hardware and software video switchers. Configure Elgato Stream Deck controllers for automated production workflows. Troubleshoot latency, synchronization, and network-based video transport issues. Audio Systems Configure, operate, and troubleshoot professional audio systems. Configure Dante audio networks using Dante Controller. Route audio between digital mixers, computers, cameras, and production systems. Configure microphones, wireless microphone systems, audio interfaces, and speakers. Troubleshoot audio routing, synchronization, echo, latency, and signal issues. Perform basic audio mixing during live events. AV Networking Configure AV over IP systems utilizing NDI and Dante. Troubleshoot multicast and unicast network traffic. Configure managed network switches supporting AV deployments. Understand VLANs, QoS, multicast, IGMP Snooping, and AV network optimization. Collaborate with the IT Department regarding AV network infrastructure. Assist in configuring wireless and wired AV devices. Video Wall Systems Configure and maintain BirdDog VideoWall deployments. Configure multiple display arrays and video processors. Troubleshoot display synchronization, scaling, EDID, and signal routing. Configure video distribution across multiple displays. Technical Support & Troubleshooting Diagnose and resolve hardware, software, networking, and AV system issues. Troubleshoot cameras, switchers, audio systems, encoders, decoders, and streaming platforms. Perform preventative maintenance on AV equipment. Support internal staff and customers during live productions. Quickly resolve issues while events are actively in progress. Inventory & Asset Management Maintain inventory of AV equipment. Track equipment check-in/check-out. Label and organize AV hardware. Coordinate preventative maintenance schedules. Recommend equipment upgrades and replacements. Documentation Create and maintain: AV rack elevations Cable schedules Signal flow diagrams Network diagrams Equipment inventories SOPs Event setup guides System documentation Document production workflows and troubleshooting procedures. Collaboration Work closely with: Technology Department Engineering Software Development Program Management Executive Leadership Government Customers Support technology demonstrations and engineering evaluations. Assist with integrating AV systems into software and networking solutions. Required Qualifications: Associate's degree in Audio Visual Technology, Information Technology, Broadcast Engineering, Communications, or related field (or equivalent experience). 3+ years of professional AV, broadcast, or live production experience. Experience supporting live events, conferences, or broadcast productions. Strong troubleshooting and organizational skills. Excellent customer service and communication abilities. Ability to work independently and as part of a team. Preferred Technical Experience and Knowledge: BirdDog Cameras BirdDog Play BirdDog VideoWall NDI Tools OBS Studio Dante Controller Dante Virtual Soundcard Video Switchers Digital Audio Mixers Elgato Stream Deck Microsoft Teams Rooms HDMI Matrix Systems SDI Video Systems PTZ Cameras Streaming Platforms AV over IP Digital Signage LED Video Walls AV over IP technologies NDI Dante Video routing Audio routing TCP/IP networking VLANs QoS IGMP Snooping Multicast networking HDMI SDI USB XLR Fiber optics Display technologies Digital audio systems Live production workflows Desired Skills: Experience configuring managed network switches. Familiarity with UniFi networking equipment. Basic understanding of Windows and macOS administration. Experience with Microsoft Teams and Teams Rooms. Familiarity with Adobe Creative Cloud products. Experience supporting Department of Defense or government events. Ability to read AV system drawings and signal flow diagrams. Working Conditions / Physical Requirements: Frequent setup and teardown of professional AV equipment. Ability to lift up to 50 pounds safely. Ability to climb ladders and work overhead when installing displays, cameras, and cabling. Ability to work evenings and occasional weekends to support live events. Occasional travel to customer sites, conferences, demonstrations, and government events. Extended periods of standing, walking, bending, and equipment installation. Preferred Certifications: CTS (Certified Technology Specialist) CTS-I or CTS-D Dante Level 1, 2, or 3 Certification BirdDog Certified Professional NDI Certified Professional AVIXA CTS CompTIA Network+ Microsoft Teams Rooms Certification (preferred)
About the Company: AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers - not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day. Responsibilities: Provide first-level technical support by responding to Help Desk inquiries and troubleshooting hardware, software, network, and system-related issues via phone, email, remote access, and in-person support. Analyze, troubleshoot, and resolve computer hardware, software, network, and system-related issues, ensuring timely resolution and clear communication with associates throughout the support process. Escalate and route support tickets to the appropriate teams, including developers or specialized IT resources, ensuring timely resolution and follow-up Diagnose, troubleshoot, and resolve network connectivity issues, printer malfunctions, and other related technical problems. Install, configure, deploy, and maintain desktop hardware, software, and peripheral devices, ensuring proper setup and functionality for end users. Coordinate and track the timely repair or replacement of computer equipment covered under third-party vendor maintenance and warranty agreements. Assist with the installation, configuration, and maintenance of computers, peripherals, printers, scanners, network cabling, and related IT equipment at both on-site and remote locations. Travel to branch locations as needed to provide technical support, install IT systems, and troubleshoot hardware and software issues. Develop technical documentation, user guides, and training materials, and provide training to associates on IT systems, policies, and procedures as needed. Follow up with associates to ensure technical issues have been fully resolved and that support services meet user expectations. Gather feedback from associates regarding technology usage and recommend system enhancements, upgrades, and process improvements to the IT department. Assist in the testing, implementation, and validation of new applications, software updates, and system enhancements. Create, modify, and manage user, computer, and group accounts within Active Directory. Administer and maintain Office 365 mail flow rules and related email configurations. Perform routine administration and support of Microsoft 365 services, including user account management, licensing, and security settings. Provide technical support for various company software applications and business systems. Identify and recommend opportunities to improve Help Desk processes, service delivery, and operational efficiency. Utilize the ticketing system to accurately document incidents, service requests, resolutions, and knowledge base articles, supporting Help Desk reporting, performance analysis, and training initiatives. Ensure endpoint devices are regularly audited, monitored, and scanned using approved security, compliance, and management software. Manage multiple priorities simultaneously, working within project timelines while responding to day-to-day support requests and operational needs. Collaborate with senior technical staff and third-party vendors to resolve complex technical issues and implement solutions. Escalate and report critical system issues, security concerns, or technology risks that could significantly impact business operations to IT leadership. Skills Requirements: High Level of Computer Literacy (familiarity with Operating System settings, browsers, email applications, Windows software, Network configuration & troubleshooting). Excellent written and verbal communication, interpersonal, and organizational skills. Motivation to continue to grow in knowledge and skills. Ability to be an active listener with the ability to take the initiative, work independently as well as part of a team. Must be proficient in MS Office including, but not limited to Outlook, Word, Excel, and PowerPoint. Take on a customer service role providing support to Associates. Ability to effectively analyze typical computer problems. Solid problem-solving skills and a demonstrated ability to take the initiative and accomplish tasks. Effective at communicating technical information to associates via telephone, email, written documents or in person. Basic knowledge of Windows Active Directory, Office 365, Print Servers, and File Servers. Education and/or Experience Requirements: High School Diploma or GED Previous experience as an IT Support Specialist. A+ Certification, Network + Certification. Physical Requirements: Regularly required to sit for extended periods, with occasional standing and walking throughout the workday. Frequently required to use hands and fingers to handle and operate office equipment such as a computer keyboard, telephone, copier, and other standard office tools. Ability to reach with arms and hands; occasionally bend, stoop, kneel, crouch, or balance to access files, drawers, or office equipment. Must be able to occasionally lift, carry, push, or pull office materials (such as files, packages, or supplies) weighing approximately 10-25 pounds. Ability to perform repetitive motions, including typing and mouse use, for extended periods. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to read, write, and demonstrate comprehension of written and verbal instructions, policies, procedures, and correspondence. Ability to work in a standard office environment with moderate noise levels. As a member of our team, you will enjoy: Medical: PPO options Dental: PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Pay Range: $26.00- $32.00 per hour (DOE) All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer/ Veterans encouraged to apply.
09/09/2026
Full time
About the Company: AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers - not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day. Responsibilities: Provide first-level technical support by responding to Help Desk inquiries and troubleshooting hardware, software, network, and system-related issues via phone, email, remote access, and in-person support. Analyze, troubleshoot, and resolve computer hardware, software, network, and system-related issues, ensuring timely resolution and clear communication with associates throughout the support process. Escalate and route support tickets to the appropriate teams, including developers or specialized IT resources, ensuring timely resolution and follow-up Diagnose, troubleshoot, and resolve network connectivity issues, printer malfunctions, and other related technical problems. Install, configure, deploy, and maintain desktop hardware, software, and peripheral devices, ensuring proper setup and functionality for end users. Coordinate and track the timely repair or replacement of computer equipment covered under third-party vendor maintenance and warranty agreements. Assist with the installation, configuration, and maintenance of computers, peripherals, printers, scanners, network cabling, and related IT equipment at both on-site and remote locations. Travel to branch locations as needed to provide technical support, install IT systems, and troubleshoot hardware and software issues. Develop technical documentation, user guides, and training materials, and provide training to associates on IT systems, policies, and procedures as needed. Follow up with associates to ensure technical issues have been fully resolved and that support services meet user expectations. Gather feedback from associates regarding technology usage and recommend system enhancements, upgrades, and process improvements to the IT department. Assist in the testing, implementation, and validation of new applications, software updates, and system enhancements. Create, modify, and manage user, computer, and group accounts within Active Directory. Administer and maintain Office 365 mail flow rules and related email configurations. Perform routine administration and support of Microsoft 365 services, including user account management, licensing, and security settings. Provide technical support for various company software applications and business systems. Identify and recommend opportunities to improve Help Desk processes, service delivery, and operational efficiency. Utilize the ticketing system to accurately document incidents, service requests, resolutions, and knowledge base articles, supporting Help Desk reporting, performance analysis, and training initiatives. Ensure endpoint devices are regularly audited, monitored, and scanned using approved security, compliance, and management software. Manage multiple priorities simultaneously, working within project timelines while responding to day-to-day support requests and operational needs. Collaborate with senior technical staff and third-party vendors to resolve complex technical issues and implement solutions. Escalate and report critical system issues, security concerns, or technology risks that could significantly impact business operations to IT leadership. Skills Requirements: High Level of Computer Literacy (familiarity with Operating System settings, browsers, email applications, Windows software, Network configuration & troubleshooting). Excellent written and verbal communication, interpersonal, and organizational skills. Motivation to continue to grow in knowledge and skills. Ability to be an active listener with the ability to take the initiative, work independently as well as part of a team. Must be proficient in MS Office including, but not limited to Outlook, Word, Excel, and PowerPoint. Take on a customer service role providing support to Associates. Ability to effectively analyze typical computer problems. Solid problem-solving skills and a demonstrated ability to take the initiative and accomplish tasks. Effective at communicating technical information to associates via telephone, email, written documents or in person. Basic knowledge of Windows Active Directory, Office 365, Print Servers, and File Servers. Education and/or Experience Requirements: High School Diploma or GED Previous experience as an IT Support Specialist. A+ Certification, Network + Certification. Physical Requirements: Regularly required to sit for extended periods, with occasional standing and walking throughout the workday. Frequently required to use hands and fingers to handle and operate office equipment such as a computer keyboard, telephone, copier, and other standard office tools. Ability to reach with arms and hands; occasionally bend, stoop, kneel, crouch, or balance to access files, drawers, or office equipment. Must be able to occasionally lift, carry, push, or pull office materials (such as files, packages, or supplies) weighing approximately 10-25 pounds. Ability to perform repetitive motions, including typing and mouse use, for extended periods. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to read, write, and demonstrate comprehension of written and verbal instructions, policies, procedures, and correspondence. Ability to work in a standard office environment with moderate noise levels. As a member of our team, you will enjoy: Medical: PPO options Dental: PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Pay Range: $26.00- $32.00 per hour (DOE) All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer/ Veterans encouraged to apply.
Job Description Job Description Description: Reports to: Operations Manager/Asst. Operations ManagerLocation: Middle Georgia Regional Airport/Macon Downtown Airport Summary: We are a leading airport management company committed to ensuring safe and efficient airport operations. As part of our team, you will have the opportunity to learn and grow in a dynamic environment while contributing to the smooth functioning of our airport facilities. General Responsibilities: Under the general supervision of the Operations Supervisor, performs a variety of duties as dictated by operational requirements of both the Middle Georgia Regional Airport and Macon Downtown Airport. Major Responsibilities and Functions: Operations Technicians are responsible for the following: Conducting daily airfield inspections, identifying, and reporting airfield deficiencies, maintaining the Wildlife Hazard Management Program, and responding to all emergency alerts. Ensuring airfield security is maintained and provide escort to pedestrians and vehicles in secured areas. Monitoring and coordinating all construction projects. Maintaining work environment and equipment in a clean, neat, and orderly manner. To include tire pressure, oil level, operational readiness, etc. Monitoring daily weather and provides tenants with severe weather notifications. Representing airport management on a 24-hour basis to include answering the 24-hour operations duty phone. May be asked to assist maintenance personnel with projects and operate heavy equipment on occasion. May be asked to assist management with marketing, business development, air service development, IT/social media, and/or other areas of airport management. Oversee the maintenance and upkeep of airport facilities, including terminals, runways, taxiways, and other infrastructure. Post-Training duties: Issuing, recording, and monitoring all NOTAMS, via FAA Digital NOTAM Manager. Acts as liaison with all responding agencies during emergency situations. Serve as a central point of contact for airport stakeholders, including airlines, ground service providers, and regulatory agencies, facilitating communication and resolving issues effectively. Participate in ongoing training programs to enhance skills and knowledge related to airport operations, safety procedures, and emergency response protocols. Collect and analyze data related to airport operations, identifying trends, and making recommendations for improvements in efficiency and safety. Maintain accurate records and documentation related to airport operations, including incident reports, maintenance logs, and regulatory compliance records. Requirements: A High School Diploma or GED is required. Experience No prior experience is necessary, but a strong desire to acquire the skills needed to become an Operations Coordinator and a willingness to contribute to the overall success of the airport is essential. Certifications Must obtain an American Association of Airport Executives (AAAE) Airport Certified Employee Certification within one year of start date. Training Candidates for this position must have successfully completed a series of rigorous training programs and tests to demonstrate proficiency in airport operations, safety procedures, and emergency response protocols. This comprehensive training ensures that the Airport Operations Technician is well-equipped to handle the diverse challenges associated. with managing airport security and safety. The Operations Technician must pass the Airport Operations test after 90 days to continue employment. This will ensure satisfactory progress is being achieved, and enough knowledge has been acquired to continue the training process. Applicant must pass additional testing at the 30-day and 60-day marks. This will allow management to review progress and learn what areas the employee will need to focus on to pass the final exam. Upon reaching the one-year mark and demonstrating satisfactory performance, the Operations Technician will have the opportunity to advance to the role of Operations Coordinator by obtaining the AAAE ACE Certification and subsequently receiving a favorable performance evaluation. Skills Excellent, proved interpersonal, verbal, and written communication skills and ability to interact and represent the company with airport tenants, state and federal authorities, and other organizations on a professional level. Ability to establish and maintain working relationships with other TBI employees, airline employees, and federal/state aviation agencies. General knowledge of computer applications, software, and hardware; including Microsoft Office Suite. Other Must possess a valid Georgia Driver's License with an acceptable driving record or be able to obtain within first month of employment. Working Conditions: Physical Effort: While performing the duties of the position, the employee is regularly required to sit, stand, and walk for extended periods of time throughout the course of daily activities. The employee is regularly required to climb, lift, balance, stoop, kneel, crouch or crawl. Mental Effort: The Operations Technician works in an airport environment with interpersonal interaction with people of varying levels of sophistication. The workday may be subject to frequent interruptions and distractions. Therefore, the ability to manage conflicting priorities and associated stress is critical to position success. Stress associated with responding to/solving issues, inquiries and/or complaints from employees, passengers, airport tenants and regulatory agencies. Operations are dynamic and situations may require immediate attention. This position has high exposure to the public and requires a professional approach and demeanour under all conditions. It also requires a genuine willingness to assist persons with a wide range of requests and needs, including individuals with disabilities. Working Hours: Working hours for this position will vary by shift. Shifts may include weekends, holidays, and irregular hours, according to the operational necessity of the airport.
09/08/2026
Full time
Job Description Job Description Description: Reports to: Operations Manager/Asst. Operations ManagerLocation: Middle Georgia Regional Airport/Macon Downtown Airport Summary: We are a leading airport management company committed to ensuring safe and efficient airport operations. As part of our team, you will have the opportunity to learn and grow in a dynamic environment while contributing to the smooth functioning of our airport facilities. General Responsibilities: Under the general supervision of the Operations Supervisor, performs a variety of duties as dictated by operational requirements of both the Middle Georgia Regional Airport and Macon Downtown Airport. Major Responsibilities and Functions: Operations Technicians are responsible for the following: Conducting daily airfield inspections, identifying, and reporting airfield deficiencies, maintaining the Wildlife Hazard Management Program, and responding to all emergency alerts. Ensuring airfield security is maintained and provide escort to pedestrians and vehicles in secured areas. Monitoring and coordinating all construction projects. Maintaining work environment and equipment in a clean, neat, and orderly manner. To include tire pressure, oil level, operational readiness, etc. Monitoring daily weather and provides tenants with severe weather notifications. Representing airport management on a 24-hour basis to include answering the 24-hour operations duty phone. May be asked to assist maintenance personnel with projects and operate heavy equipment on occasion. May be asked to assist management with marketing, business development, air service development, IT/social media, and/or other areas of airport management. Oversee the maintenance and upkeep of airport facilities, including terminals, runways, taxiways, and other infrastructure. Post-Training duties: Issuing, recording, and monitoring all NOTAMS, via FAA Digital NOTAM Manager. Acts as liaison with all responding agencies during emergency situations. Serve as a central point of contact for airport stakeholders, including airlines, ground service providers, and regulatory agencies, facilitating communication and resolving issues effectively. Participate in ongoing training programs to enhance skills and knowledge related to airport operations, safety procedures, and emergency response protocols. Collect and analyze data related to airport operations, identifying trends, and making recommendations for improvements in efficiency and safety. Maintain accurate records and documentation related to airport operations, including incident reports, maintenance logs, and regulatory compliance records. Requirements: A High School Diploma or GED is required. Experience No prior experience is necessary, but a strong desire to acquire the skills needed to become an Operations Coordinator and a willingness to contribute to the overall success of the airport is essential. Certifications Must obtain an American Association of Airport Executives (AAAE) Airport Certified Employee Certification within one year of start date. Training Candidates for this position must have successfully completed a series of rigorous training programs and tests to demonstrate proficiency in airport operations, safety procedures, and emergency response protocols. This comprehensive training ensures that the Airport Operations Technician is well-equipped to handle the diverse challenges associated. with managing airport security and safety. The Operations Technician must pass the Airport Operations test after 90 days to continue employment. This will ensure satisfactory progress is being achieved, and enough knowledge has been acquired to continue the training process. Applicant must pass additional testing at the 30-day and 60-day marks. This will allow management to review progress and learn what areas the employee will need to focus on to pass the final exam. Upon reaching the one-year mark and demonstrating satisfactory performance, the Operations Technician will have the opportunity to advance to the role of Operations Coordinator by obtaining the AAAE ACE Certification and subsequently receiving a favorable performance evaluation. Skills Excellent, proved interpersonal, verbal, and written communication skills and ability to interact and represent the company with airport tenants, state and federal authorities, and other organizations on a professional level. Ability to establish and maintain working relationships with other TBI employees, airline employees, and federal/state aviation agencies. General knowledge of computer applications, software, and hardware; including Microsoft Office Suite. Other Must possess a valid Georgia Driver's License with an acceptable driving record or be able to obtain within first month of employment. Working Conditions: Physical Effort: While performing the duties of the position, the employee is regularly required to sit, stand, and walk for extended periods of time throughout the course of daily activities. The employee is regularly required to climb, lift, balance, stoop, kneel, crouch or crawl. Mental Effort: The Operations Technician works in an airport environment with interpersonal interaction with people of varying levels of sophistication. The workday may be subject to frequent interruptions and distractions. Therefore, the ability to manage conflicting priorities and associated stress is critical to position success. Stress associated with responding to/solving issues, inquiries and/or complaints from employees, passengers, airport tenants and regulatory agencies. Operations are dynamic and situations may require immediate attention. This position has high exposure to the public and requires a professional approach and demeanour under all conditions. It also requires a genuine willingness to assist persons with a wide range of requests and needs, including individuals with disabilities. Working Hours: Working hours for this position will vary by shift. Shifts may include weekends, holidays, and irregular hours, according to the operational necessity of the airport.
Job Description Job Description National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space. If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond. Job Summary : The Cable Installer is a technician role that provides installation services across multiple platforms in support of head ends, hubs, and central offices. Technical responsibilities include working with a team to install various pieces of electronic gear and cabling systems to support our customers in the MSO, cable, telephone, data center and communications industry. Job Duties and Responsibilities: Collaborate with team members to complete cabling installation activities. Assist in equipment installation and ensure proper setup. Support infrastructure installation tasks as part of project requirements. Perform testing of video, RF, coax, fiber, and UTP systems to ensure functionality. Conduct quality assurance checks to maintain compliance with standards and specifications. Job Knowledge, Skills, or Abilities: Strong understanding of cable TV systems, including head-ends and equipment such as CMTS, CASA, DCM, and related technologies. Hands-on experience with infrastructure setup and installation processes. Proficient in working with coaxial, fiber, and unshielded twisted pair (UTP) cable assemblies, including stitching/lacing and proper installation techniques. Knowledge of DC power systems and their application in installations. Ability to use basic PC and mobile applications for configuration and troubleshooting. Education and Experience: 1+ years field technical installation and cabling experience 1+ years working documentation on technical jobs (JCR, SOW, etc.) 1+ years of leading work/jobs in the field CDL Class B preferred. Physical Requirements: Must be able to lift 100lbs Must be able to pass drug screening NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union. EEOC- Minority/Female/Disability/Veteran National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/08/2026
Full time
Job Description Job Description National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space. If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond. Job Summary : The Cable Installer is a technician role that provides installation services across multiple platforms in support of head ends, hubs, and central offices. Technical responsibilities include working with a team to install various pieces of electronic gear and cabling systems to support our customers in the MSO, cable, telephone, data center and communications industry. Job Duties and Responsibilities: Collaborate with team members to complete cabling installation activities. Assist in equipment installation and ensure proper setup. Support infrastructure installation tasks as part of project requirements. Perform testing of video, RF, coax, fiber, and UTP systems to ensure functionality. Conduct quality assurance checks to maintain compliance with standards and specifications. Job Knowledge, Skills, or Abilities: Strong understanding of cable TV systems, including head-ends and equipment such as CMTS, CASA, DCM, and related technologies. Hands-on experience with infrastructure setup and installation processes. Proficient in working with coaxial, fiber, and unshielded twisted pair (UTP) cable assemblies, including stitching/lacing and proper installation techniques. Knowledge of DC power systems and their application in installations. Ability to use basic PC and mobile applications for configuration and troubleshooting. Education and Experience: 1+ years field technical installation and cabling experience 1+ years working documentation on technical jobs (JCR, SOW, etc.) 1+ years of leading work/jobs in the field CDL Class B preferred. Physical Requirements: Must be able to lift 100lbs Must be able to pass drug screening NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union. EEOC- Minority/Female/Disability/Veteran National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.