Job Description This role will work closely with the network team in daily operations and is responsible for level 3 incident and problem response, ensuring that SLAs are met, change management, patching, vulnerability management and day-to-day support of our Cisco technologies Responsibilities of the role include, but are not limited to: • Serve as lead for assigned voice network development and software implementation projects; evaluate and assess client needs; identify and recommend allocation of resources including staff, equipment and materials; set task priorities. • Troubleshooting & Optimization: Execute L2/L3 support and perform root cause analysis for voice issues, addressing packet loss, jitter, and latency. • Work with Howmet network engineers to configure Cisco integrated service routers and multi layered switches to support voice operations. • Migration of on-prem VOIP environment to CISCO Webex calling. • System Deployment: Design and configure Cisco Unified Communications Manager (CUCM), Cisco Emergency Responder (CER), Cisco Unity Connection (CUC), and Session Border Controllers (CUBE / Client). • Call Routing & Dial Plans: Manage route patterns, translation rules, and calling search spaces to ensure reliable internal and external PSTN connectivity. • Create and maintain detailed documentation for voice solutions and deployments. This includes developing voice dial plans and documenting configurations and procedures. • Review, develop, and ensure compliance to standards for the voice network infrastructure system access, modification enhancement and replacement of system hardware and software. • Vendor Management: Coordinate with telecommunication carriers and third-party vendors for number porting and incident resolution. • Upgrades & Compliance: Oversee software patching, system backups, and firmware upgrades on Cisco voice gateways, phones, and servers. • Provide out of hours support, when required. Technical Qualifications • Core Technologies: CUCM, CER, CUC, UCCX (Cisco Unified Contact Center Express), and Expressway. • CISCO Webex Calling • Protocols: SIP (Session Initiation Protocol), H.323, MGCP, and RTP. • Networking: Strong understanding of IP routing, switching, and QoS (Quality of Service). Basic Qualifications: • Strong analytical, root-cause-analysis, and incident-resolution capabilities. • Capability to manage after-hours maintenance windows and support issues. • Clear communication and documentation skills for drafting technical network diagrams and Standard Operating Procedures (SOPs). Preferred Qualifications: • 5-7 years' experience • Certifications: Professional-level credentials, such as the Cisco Certified Network Professional (CCNP) Collaboration • Familiarity with ServiceNow ITSM solution and CMDB. • Working knowledge of ITIL. • Large project management experience and demonstrated understanding of project management processes, methodologies, and techniques. • Knowledge of enterprise data center and infrastructure environments. • Strong human relation skills and ability to interact with vendors (i.e. hosting providers), offshore resources, and other IT professionals in a global environment. • Experience with IT governance and change management. • Ability to drive to consensus as well as to absorb and present complex ideas in a succinct and accurate manner
10/25/2026
Full time
Job Description This role will work closely with the network team in daily operations and is responsible for level 3 incident and problem response, ensuring that SLAs are met, change management, patching, vulnerability management and day-to-day support of our Cisco technologies Responsibilities of the role include, but are not limited to: • Serve as lead for assigned voice network development and software implementation projects; evaluate and assess client needs; identify and recommend allocation of resources including staff, equipment and materials; set task priorities. • Troubleshooting & Optimization: Execute L2/L3 support and perform root cause analysis for voice issues, addressing packet loss, jitter, and latency. • Work with Howmet network engineers to configure Cisco integrated service routers and multi layered switches to support voice operations. • Migration of on-prem VOIP environment to CISCO Webex calling. • System Deployment: Design and configure Cisco Unified Communications Manager (CUCM), Cisco Emergency Responder (CER), Cisco Unity Connection (CUC), and Session Border Controllers (CUBE / Client). • Call Routing & Dial Plans: Manage route patterns, translation rules, and calling search spaces to ensure reliable internal and external PSTN connectivity. • Create and maintain detailed documentation for voice solutions and deployments. This includes developing voice dial plans and documenting configurations and procedures. • Review, develop, and ensure compliance to standards for the voice network infrastructure system access, modification enhancement and replacement of system hardware and software. • Vendor Management: Coordinate with telecommunication carriers and third-party vendors for number porting and incident resolution. • Upgrades & Compliance: Oversee software patching, system backups, and firmware upgrades on Cisco voice gateways, phones, and servers. • Provide out of hours support, when required. Technical Qualifications • Core Technologies: CUCM, CER, CUC, UCCX (Cisco Unified Contact Center Express), and Expressway. • CISCO Webex Calling • Protocols: SIP (Session Initiation Protocol), H.323, MGCP, and RTP. • Networking: Strong understanding of IP routing, switching, and QoS (Quality of Service). Basic Qualifications: • Strong analytical, root-cause-analysis, and incident-resolution capabilities. • Capability to manage after-hours maintenance windows and support issues. • Clear communication and documentation skills for drafting technical network diagrams and Standard Operating Procedures (SOPs). Preferred Qualifications: • 5-7 years' experience • Certifications: Professional-level credentials, such as the Cisco Certified Network Professional (CCNP) Collaboration • Familiarity with ServiceNow ITSM solution and CMDB. • Working knowledge of ITIL. • Large project management experience and demonstrated understanding of project management processes, methodologies, and techniques. • Knowledge of enterprise data center and infrastructure environments. • Strong human relation skills and ability to interact with vendors (i.e. hosting providers), offshore resources, and other IT professionals in a global environment. • Experience with IT governance and change management. • Ability to drive to consensus as well as to absorb and present complex ideas in a succinct and accurate manner
Job Description Level 1 IT Technician (Help Desk & Field Support) Company: KL Tech Consulting, LLC Location: White Plains, NY (On-site with frequent local field visits across NY Metro) Employment Type: Full-time, Monday-Friday Compensation: $50,000 + Medical, Dental, Vision, & 401(k) About the Role Are you tech-savvy, ambitious, and looking for an IT career rather than just another help desk job? At KL Tech, we prioritize attitude, coachability, and drive over years of corporate experience . We train you, pay for your certifications, and actively promote from within. As a Level 1 Technician, you will be the frontline face and voice of our firm. You'll handle phone support, ticket triage, workspace setups, and travel locally to provide elite hands-on support at high-end client offices. What We Provide (Why You'll Thrive Here) Paid Training & Certifications: We support and cover costs for your role-relevant credentials (CompTIA A+, Network+, Security+, Microsoft MS-900, MD-102, etc.). Clear Career Path: Earned advancement from Level 1 to Level 2 and Level 3 based on your demonstrated skill and client feedback-not tenure. Cutting-Edge Tech Stack: Learn industry-leading tools, including Autotask (PSA), Datto RMM, IT Glue, Microsoft 365, Intune, and AI-assisted service desk workflows. Mileage Reimbursement: Frequent local field travel to client sites is fully reimbursed per company policy. Key Responsibilities Frontline Support & Triage: Answer incoming client calls professionally, gather complete troubleshooting information, and route complex issues efficiently. Help Desk Problem Solving: Resolve first-line issues like password resets, MFA, Microsoft 365/Outlook glitches, printers, and basic network connectivity. Workstation Configuration: Deploy and set up new PCs/laptops to company standards using Windows updates, Intune, Autopilot, and security software. On-Site Field Visits: Travel to professional client offices across the New York Metro area for hardware deployment, office moves, and hands-on technical troubleshooting. Required Qualifications 1 to 2 years of IT support experience (includes internships, school IT help desks, retail tech/repair roles, or volunteer support). Working knowledge of Windows 10/11 and Microsoft 365 environments (Outlook, Teams, OneDrive). A basic understanding of fundamental networking concepts (IP addressing, DNS, Wi-Fi routing, network printers). A valid driver's license and reliable personal transportation for local client site visits. Exceptional verbal and written communication skills, with a professional appearance and calm demeanor suitable for executive environments. High school diploma or equivalent, and the physical ability to lift up to 50 lbs to work under desks or in equipment rooms. Preferred (But Not Required) Qualifications Prior exposure to a ticketing system (Autotask, ConnectWise, etc.) or experience in a multi-client/MSP environment. Progress toward an Associate/Bachelor's degree or early IT certifications. KL Tech is an equal opportunity employer.
10/25/2026
Full time
Job Description Level 1 IT Technician (Help Desk & Field Support) Company: KL Tech Consulting, LLC Location: White Plains, NY (On-site with frequent local field visits across NY Metro) Employment Type: Full-time, Monday-Friday Compensation: $50,000 + Medical, Dental, Vision, & 401(k) About the Role Are you tech-savvy, ambitious, and looking for an IT career rather than just another help desk job? At KL Tech, we prioritize attitude, coachability, and drive over years of corporate experience . We train you, pay for your certifications, and actively promote from within. As a Level 1 Technician, you will be the frontline face and voice of our firm. You'll handle phone support, ticket triage, workspace setups, and travel locally to provide elite hands-on support at high-end client offices. What We Provide (Why You'll Thrive Here) Paid Training & Certifications: We support and cover costs for your role-relevant credentials (CompTIA A+, Network+, Security+, Microsoft MS-900, MD-102, etc.). Clear Career Path: Earned advancement from Level 1 to Level 2 and Level 3 based on your demonstrated skill and client feedback-not tenure. Cutting-Edge Tech Stack: Learn industry-leading tools, including Autotask (PSA), Datto RMM, IT Glue, Microsoft 365, Intune, and AI-assisted service desk workflows. Mileage Reimbursement: Frequent local field travel to client sites is fully reimbursed per company policy. Key Responsibilities Frontline Support & Triage: Answer incoming client calls professionally, gather complete troubleshooting information, and route complex issues efficiently. Help Desk Problem Solving: Resolve first-line issues like password resets, MFA, Microsoft 365/Outlook glitches, printers, and basic network connectivity. Workstation Configuration: Deploy and set up new PCs/laptops to company standards using Windows updates, Intune, Autopilot, and security software. On-Site Field Visits: Travel to professional client offices across the New York Metro area for hardware deployment, office moves, and hands-on technical troubleshooting. Required Qualifications 1 to 2 years of IT support experience (includes internships, school IT help desks, retail tech/repair roles, or volunteer support). Working knowledge of Windows 10/11 and Microsoft 365 environments (Outlook, Teams, OneDrive). A basic understanding of fundamental networking concepts (IP addressing, DNS, Wi-Fi routing, network printers). A valid driver's license and reliable personal transportation for local client site visits. Exceptional verbal and written communication skills, with a professional appearance and calm demeanor suitable for executive environments. High school diploma or equivalent, and the physical ability to lift up to 50 lbs to work under desks or in equipment rooms. Preferred (But Not Required) Qualifications Prior exposure to a ticketing system (Autotask, ConnectWise, etc.) or experience in a multi-client/MSP environment. Progress toward an Associate/Bachelor's degree or early IT certifications. KL Tech is an equal opportunity employer.
Job Description This is a hands-on, field-based role focused on maintaining and repairing aerial and underground coax and fiber infrastructure. The technician will work outdoors daily using bucket trucks, ladders, and hand tools to restore service, perform preventative maintenance, and support network reliability. The Broadband Network Technician I is responsible for detecting, troubleshooting and resolving system outages for data, video, and telephone. This role will be responsible for emergency restoration of coax, underground cable, maintenance of power supply, leakage and splicing. The BNT I is required to maintain documentation as needed. This role participates in a 24/7 on-call rotation. Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference. Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment Monitor, record and repair cable leakage, complying with applicable regulations Observe and assist co-workers with fiber splicing activities Complete and distribute required documentation, such as work orders and daily logs Install, replace, and repair coaxial and fiber optic cabling, including aerial and buried plant Perform pole transfers, span replacements, and drop repairs Operate bucket trucks, ladders, and field equipment Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Requirements/Qualifications Education: High school diploma or equivalent 2+ years of hands-on experience in telecom field work, cabling, construction, or utilities (coax, fiber, or electrical) Fiber optic testing and splicing Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone Ability to read and interpret maps Bucket Certified; Ohm's Understand the Outside Plant Physical Requirements: Ability to lift and carry up to 75 lbs Work performed in both climate controlled and non climate controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles Prolonged standing, walking, sitting, and driving required Ability to safely climb and work from ladders for extended periods of time Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping, and limited keyboarding We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position The base salary range in Massachusetts for this position is $26.00- $29.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. About Astound: Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
10/25/2026
Full time
Job Description This is a hands-on, field-based role focused on maintaining and repairing aerial and underground coax and fiber infrastructure. The technician will work outdoors daily using bucket trucks, ladders, and hand tools to restore service, perform preventative maintenance, and support network reliability. The Broadband Network Technician I is responsible for detecting, troubleshooting and resolving system outages for data, video, and telephone. This role will be responsible for emergency restoration of coax, underground cable, maintenance of power supply, leakage and splicing. The BNT I is required to maintain documentation as needed. This role participates in a 24/7 on-call rotation. Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference. Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment Monitor, record and repair cable leakage, complying with applicable regulations Observe and assist co-workers with fiber splicing activities Complete and distribute required documentation, such as work orders and daily logs Install, replace, and repair coaxial and fiber optic cabling, including aerial and buried plant Perform pole transfers, span replacements, and drop repairs Operate bucket trucks, ladders, and field equipment Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Requirements/Qualifications Education: High school diploma or equivalent 2+ years of hands-on experience in telecom field work, cabling, construction, or utilities (coax, fiber, or electrical) Fiber optic testing and splicing Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone Ability to read and interpret maps Bucket Certified; Ohm's Understand the Outside Plant Physical Requirements: Ability to lift and carry up to 75 lbs Work performed in both climate controlled and non climate controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles Prolonged standing, walking, sitting, and driving required Ability to safely climb and work from ladders for extended periods of time Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping, and limited keyboarding We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position The base salary range in Massachusetts for this position is $26.00- $29.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. About Astound: Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
Job Description Job Description AV Technician I Branson Design Group, LLC - 1022 River Road, Suite 100A, Boerne, TX 78006 - About Us Branson Design Group is a Boerne-based AV and smart home integration company delivering high-end residential control, network, surveillance, audio, and lighting systems. We're looking for an entry-level AV Technician to join our installation team and grow with us. Position Summary The AV Technician I supports the installation team on residential smart home and AV projects from rough-in through final commissioning. This is an entry-level, hands-on field role ideal for someone mechanically inclined, detail-oriented, and eager to build a career in the low-voltage/AV integration trade. You'll work alongside Lead Technicians and Project Managers, following the project's approved scope of work from installation through client handoff. What You'll Do Install AV, network, surveillance, control, and lighting equipment per project proposals and approved scope of work Run and terminate low-voltage cabling (speaker wire, Cat6, coax) neatly and to code Mount and wire equipment racks, TVs, speakers, cameras, access points, and touchscreens Log daily work in D-Tools Cloud: clock in/out of projects, complete checklist items, and post progress photos and comments to the project Activity feed Stage and organize daily materials designated by the Project Manager Support the Lead Technician during commissioning and system stress-testing Maintain a clean, safe, and organized job site Follow all company safety procedures, including field injury response protocols Communicate professionally with clients and team members on-site What We're Looking For 0-2 years of experience in AV/low-voltage installation (training provided; prior experience a plus) Comfortable using hand and power tools, working on ladders, and in attics/crawlspaces Basic understanding of low-voltage wiring, or willingness to learn quickly Reliable transportation and a valid driver's license (clean driving record required) Ability to lift 50+ lbs and perform physical work throughout the day Strong attention to detail and pride in clean, professional workmanship Team player with good communication skills and a positive attitude Comfortable using a smartphone/tablet for task management (D-Tools Cloud) Nice to Have Manufacturer training or certifications (Crestron, Control4, Lutron, etc.) Experience with home networking (routers, switches, access points) OSHA 10 certification What We Offer Competitive hourly pay based on experience On-the-job training and manufacturer certification opportunities Growth path to Lead Technician and beyond 401k, Dental and Vision Insurance Company vehicle/travel to job sites (as applicable) Branson Design Group, LLC is an equal opportunity employer.
10/24/2026
Full time
Job Description Job Description AV Technician I Branson Design Group, LLC - 1022 River Road, Suite 100A, Boerne, TX 78006 - About Us Branson Design Group is a Boerne-based AV and smart home integration company delivering high-end residential control, network, surveillance, audio, and lighting systems. We're looking for an entry-level AV Technician to join our installation team and grow with us. Position Summary The AV Technician I supports the installation team on residential smart home and AV projects from rough-in through final commissioning. This is an entry-level, hands-on field role ideal for someone mechanically inclined, detail-oriented, and eager to build a career in the low-voltage/AV integration trade. You'll work alongside Lead Technicians and Project Managers, following the project's approved scope of work from installation through client handoff. What You'll Do Install AV, network, surveillance, control, and lighting equipment per project proposals and approved scope of work Run and terminate low-voltage cabling (speaker wire, Cat6, coax) neatly and to code Mount and wire equipment racks, TVs, speakers, cameras, access points, and touchscreens Log daily work in D-Tools Cloud: clock in/out of projects, complete checklist items, and post progress photos and comments to the project Activity feed Stage and organize daily materials designated by the Project Manager Support the Lead Technician during commissioning and system stress-testing Maintain a clean, safe, and organized job site Follow all company safety procedures, including field injury response protocols Communicate professionally with clients and team members on-site What We're Looking For 0-2 years of experience in AV/low-voltage installation (training provided; prior experience a plus) Comfortable using hand and power tools, working on ladders, and in attics/crawlspaces Basic understanding of low-voltage wiring, or willingness to learn quickly Reliable transportation and a valid driver's license (clean driving record required) Ability to lift 50+ lbs and perform physical work throughout the day Strong attention to detail and pride in clean, professional workmanship Team player with good communication skills and a positive attitude Comfortable using a smartphone/tablet for task management (D-Tools Cloud) Nice to Have Manufacturer training or certifications (Crestron, Control4, Lutron, etc.) Experience with home networking (routers, switches, access points) OSHA 10 certification What We Offer Competitive hourly pay based on experience On-the-job training and manufacturer certification opportunities Growth path to Lead Technician and beyond 401k, Dental and Vision Insurance Company vehicle/travel to job sites (as applicable) Branson Design Group, LLC is an equal opportunity employer.
Job Description Job Description AV Technician I Branson Design Group, LLC - 1022 River Road, Suite 100A, Boerne, TX 78006 - About Us Branson Design Group is a Boerne-based AV and smart home integration company delivering high-end residential control, network, surveillance, audio, and lighting systems. We're looking for an entry-level AV Technician to join our installation team and grow with us. Position Summary The AV Technician I supports the installation team on residential smart home and AV projects from rough-in through final commissioning. This is an entry-level, hands-on field role ideal for someone mechanically inclined, detail-oriented, and eager to build a career in the low-voltage/AV integration trade. You'll work alongside Lead Technicians and Project Managers, following the project's approved scope of work from installation through client handoff. What You'll Do Install AV, network, surveillance, control, and lighting equipment per project proposals and approved scope of work Run and terminate low-voltage cabling (speaker wire, Cat6, coax) neatly and to code Mount and wire equipment racks, TVs, speakers, cameras, access points, and touchscreens Log daily work in D-Tools Cloud: clock in/out of projects, complete checklist items, and post progress photos and comments to the project Activity feed Stage and organize daily materials designated by the Project Manager Support the Lead Technician during commissioning and system stress-testing Maintain a clean, safe, and organized job site Follow all company safety procedures, including field injury response protocols Communicate professionally with clients and team members on-site What We're Looking For 0-2 years of experience in AV/low-voltage installation (training provided; prior experience a plus) Comfortable using hand and power tools, working on ladders, and in attics/crawlspaces Basic understanding of low-voltage wiring, or willingness to learn quickly Reliable transportation and a valid driver's license (clean driving record required) Ability to lift 50+ lbs and perform physical work throughout the day Strong attention to detail and pride in clean, professional workmanship Team player with good communication skills and a positive attitude Comfortable using a smartphone/tablet for task management (D-Tools Cloud) Nice to Have Manufacturer training or certifications (Crestron, Control4, Lutron, etc.) Experience with home networking (routers, switches, access points) OSHA 10 certification What We Offer Competitive hourly pay based on experience On-the-job training and manufacturer certification opportunities Growth path to Lead Technician and beyond 401k, Dental and Vision Insurance Company vehicle/travel to job sites (as applicable) Branson Design Group, LLC is an equal opportunity employer.
10/24/2026
Full time
Job Description Job Description AV Technician I Branson Design Group, LLC - 1022 River Road, Suite 100A, Boerne, TX 78006 - About Us Branson Design Group is a Boerne-based AV and smart home integration company delivering high-end residential control, network, surveillance, audio, and lighting systems. We're looking for an entry-level AV Technician to join our installation team and grow with us. Position Summary The AV Technician I supports the installation team on residential smart home and AV projects from rough-in through final commissioning. This is an entry-level, hands-on field role ideal for someone mechanically inclined, detail-oriented, and eager to build a career in the low-voltage/AV integration trade. You'll work alongside Lead Technicians and Project Managers, following the project's approved scope of work from installation through client handoff. What You'll Do Install AV, network, surveillance, control, and lighting equipment per project proposals and approved scope of work Run and terminate low-voltage cabling (speaker wire, Cat6, coax) neatly and to code Mount and wire equipment racks, TVs, speakers, cameras, access points, and touchscreens Log daily work in D-Tools Cloud: clock in/out of projects, complete checklist items, and post progress photos and comments to the project Activity feed Stage and organize daily materials designated by the Project Manager Support the Lead Technician during commissioning and system stress-testing Maintain a clean, safe, and organized job site Follow all company safety procedures, including field injury response protocols Communicate professionally with clients and team members on-site What We're Looking For 0-2 years of experience in AV/low-voltage installation (training provided; prior experience a plus) Comfortable using hand and power tools, working on ladders, and in attics/crawlspaces Basic understanding of low-voltage wiring, or willingness to learn quickly Reliable transportation and a valid driver's license (clean driving record required) Ability to lift 50+ lbs and perform physical work throughout the day Strong attention to detail and pride in clean, professional workmanship Team player with good communication skills and a positive attitude Comfortable using a smartphone/tablet for task management (D-Tools Cloud) Nice to Have Manufacturer training or certifications (Crestron, Control4, Lutron, etc.) Experience with home networking (routers, switches, access points) OSHA 10 certification What We Offer Competitive hourly pay based on experience On-the-job training and manufacturer certification opportunities Growth path to Lead Technician and beyond 401k, Dental and Vision Insurance Company vehicle/travel to job sites (as applicable) Branson Design Group, LLC is an equal opportunity employer.
This job is with Jabil, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. Shift: 1st Working days: Mon - Fri SUMMARY The Test Engineer IV provides senior-level technical and leadership oversight for manufacturing test operations within assigned workcells, supporting large-form assemblies (LFA) and system-level products. This role is responsible for defining, developing, and sustaining safe, robust, and efficient test strategies involving high-voltage electrical systems (480VAC / 120VAC), low-voltage controls (24VDC), Hipot testing, pressure and leak testing, and automated test solutions. The Test Engineer IV leads test engineering execution drives design-for-testability (DFT), mentors engineering staff, and ensures all test processes meet Jabil, regulatory, and customer requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. LEADERSHIP AND MANAGEMENT RESPONSIBILITIES Recruitment and Retention: Recruit and interview Test Engineers, Test technicians, and MFG test operators (L1 - L3). Communicate criteria to recruiters for Test Engineer III position candidates. Coach Test Engineers in the interviewing/hiring process. Monitor team member turnover; identify key factors that can be improved; make improvements. Employee and Team Development: Identify individual and team strengths and development needs on an ongoing basis. Create and/or validate training curriculum in area of responsibility. Develop, validate, and maintain test engineering training curricula aligned to site technologies (HV testing, LFA, pressure systems, automation). Mentor Test Engineers and senior technicians to deliver high-quality, safe, and repeatable test solutions. Performance Management: Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals). Solicit ongoing feedback from Test Engineering Manager, Workcell Manager (WCM), Business Unit Director (BUD), peers and team member on team member's contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback. Express pride in staff and encourage them to feel good about their accomplishments. Establish measurable goals tied to safety, FPY, test yield, uptime, cycle time, and NPI readiness. Provide ongoing coaching based on feedback from Test Engineering Management, Workcell Managers, Quality, and Operations. Lead performance reviews professionally and on time. Drive continuous improvement in operational and engineering KPIs. Coordinate engineering activities during escalations, launches, or production crises. Communication: Provide communication forum for the exchange of ideas and information with the department. Organize verbal and written ideas clearly and use an appropriate business style. Ask questions; encourage input from team members. Assess communication style of individual team members and adapt own communication style accordingly. SUPERVISORY RESPONSIBILITIES Business Strategy and Direction: Know and understand the campus strategic directions. Define, develop and implement test engineering strategies, which contribute to the campus strategic directions. Provide regular updates to Test Engineering Manager on the execution of the strategy. Cost Management: Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems). Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value. Provide feedback to Test Engineering Manager on cost and cost trends. TECHNICAL MANAGEMENT RESPONSIBILITIES Lead the workcell team (assigned to customer) as a Lead Project Engineer. Serve as Lead Test Engineer / Project Engineer for assigned customer workcells and programs. Own and communicate system-level test strategies to customer engineering teams. Design, develop, and sustain test processes covering: 480VAC and 120VAC electrical power and functional testing 24VDC control systems and interlock validation Hipot / dielectric withstand testing Pressure testing, leak detection, pre-air, and vacuum testing Safety interlocks, emergency stop validation, and compliance checks Drive Design for Testability (DFT) by influencing product design, schematics, P&IDs, and control logic early in NPI. Define and validate test methods for large-form assemblies and safety-critical systems. Lead development of custom test equipment, fixtures, and automated test scripts (Python, PLC-based logic, or equivalent). Own validation of test equipment, including GR&R, calibration strategy, and capability studies where required. Manage and improve system-level test performance, yield, and robustness. Identify test coverage gaps and implement corrective actions. Lead failure analysis, trend analysis, and root cause investigations related to test escapes or yield loss. Support and oversee NPI readiness, including test station build, validation, and ramp support. Partner with Manufacturing Engineering, Quality, and Operations to deploy safe, scalable test solutions. Ensure compliance with electrical safety, pressure safety, UL/IEC requirements, and internal Jabil standards. Enforce adherence to EHS, security, and safety policies across all test activities. MINIMUM REQUIREMENTS Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related technical discipline required. Six(6) or more years of progressive experience in manufacturing test engineering, including system-level or large-form assembly testing. Demonstrated experience with high-voltage systems, safety-critical testing, automation/scripting, and cross-functional leadership. Must be able to obtain and maintain all required job-related certifications. BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (), the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
10/24/2026
Full time
This job is with Jabil, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. Shift: 1st Working days: Mon - Fri SUMMARY The Test Engineer IV provides senior-level technical and leadership oversight for manufacturing test operations within assigned workcells, supporting large-form assemblies (LFA) and system-level products. This role is responsible for defining, developing, and sustaining safe, robust, and efficient test strategies involving high-voltage electrical systems (480VAC / 120VAC), low-voltage controls (24VDC), Hipot testing, pressure and leak testing, and automated test solutions. The Test Engineer IV leads test engineering execution drives design-for-testability (DFT), mentors engineering staff, and ensures all test processes meet Jabil, regulatory, and customer requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. LEADERSHIP AND MANAGEMENT RESPONSIBILITIES Recruitment and Retention: Recruit and interview Test Engineers, Test technicians, and MFG test operators (L1 - L3). Communicate criteria to recruiters for Test Engineer III position candidates. Coach Test Engineers in the interviewing/hiring process. Monitor team member turnover; identify key factors that can be improved; make improvements. Employee and Team Development: Identify individual and team strengths and development needs on an ongoing basis. Create and/or validate training curriculum in area of responsibility. Develop, validate, and maintain test engineering training curricula aligned to site technologies (HV testing, LFA, pressure systems, automation). Mentor Test Engineers and senior technicians to deliver high-quality, safe, and repeatable test solutions. Performance Management: Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals). Solicit ongoing feedback from Test Engineering Manager, Workcell Manager (WCM), Business Unit Director (BUD), peers and team member on team member's contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback. Express pride in staff and encourage them to feel good about their accomplishments. Establish measurable goals tied to safety, FPY, test yield, uptime, cycle time, and NPI readiness. Provide ongoing coaching based on feedback from Test Engineering Management, Workcell Managers, Quality, and Operations. Lead performance reviews professionally and on time. Drive continuous improvement in operational and engineering KPIs. Coordinate engineering activities during escalations, launches, or production crises. Communication: Provide communication forum for the exchange of ideas and information with the department. Organize verbal and written ideas clearly and use an appropriate business style. Ask questions; encourage input from team members. Assess communication style of individual team members and adapt own communication style accordingly. SUPERVISORY RESPONSIBILITIES Business Strategy and Direction: Know and understand the campus strategic directions. Define, develop and implement test engineering strategies, which contribute to the campus strategic directions. Provide regular updates to Test Engineering Manager on the execution of the strategy. Cost Management: Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems). Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value. Provide feedback to Test Engineering Manager on cost and cost trends. TECHNICAL MANAGEMENT RESPONSIBILITIES Lead the workcell team (assigned to customer) as a Lead Project Engineer. Serve as Lead Test Engineer / Project Engineer for assigned customer workcells and programs. Own and communicate system-level test strategies to customer engineering teams. Design, develop, and sustain test processes covering: 480VAC and 120VAC electrical power and functional testing 24VDC control systems and interlock validation Hipot / dielectric withstand testing Pressure testing, leak detection, pre-air, and vacuum testing Safety interlocks, emergency stop validation, and compliance checks Drive Design for Testability (DFT) by influencing product design, schematics, P&IDs, and control logic early in NPI. Define and validate test methods for large-form assemblies and safety-critical systems. Lead development of custom test equipment, fixtures, and automated test scripts (Python, PLC-based logic, or equivalent). Own validation of test equipment, including GR&R, calibration strategy, and capability studies where required. Manage and improve system-level test performance, yield, and robustness. Identify test coverage gaps and implement corrective actions. Lead failure analysis, trend analysis, and root cause investigations related to test escapes or yield loss. Support and oversee NPI readiness, including test station build, validation, and ramp support. Partner with Manufacturing Engineering, Quality, and Operations to deploy safe, scalable test solutions. Ensure compliance with electrical safety, pressure safety, UL/IEC requirements, and internal Jabil standards. Enforce adherence to EHS, security, and safety policies across all test activities. MINIMUM REQUIREMENTS Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related technical discipline required. Six(6) or more years of progressive experience in manufacturing test engineering, including system-level or large-form assembly testing. Demonstrated experience with high-voltage systems, safety-critical testing, automation/scripting, and cross-functional leadership. Must be able to obtain and maintain all required job-related certifications. BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (), the Federal Trade Commission identity theft hotline () and/or your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
Job Description Job Description Southeastern Communications (SEC) is looking for reliable, hard-working Cable Installation Technicians for residential cable, internet, and telecommunications work in MACON, GA. $1000 90 day sign in bonus paid in 30 day increments, additional $100 per diem included for experienced techs in this area. We're looking for experienced technicians who are comfortable working in the field, working with their hands, troubleshooting problems, and getting the job done right. Cable or telecom experience is required. What You'll Be Doing Install and service residential cable and internet Run and secure coax and other required cabling Install and activate customer equipment Test signal levels and troubleshoot service issues Complete assigned work orders efficiently and correctly Work directly with customers in their homes Follow Spectrum, company, and job-site safety standards Communicate with supervisors and field support when needed What We're Looking For Valid driver's license Acceptable Motor Vehicle Record (MVR) Must be able to pass a background check with no felony convictions Must be able to pass a drug test Cable or telecommunications experience preferred Spectrum/Charter experience is a plus Pickup truck preferred, but not required Comfortable using tools and working in different indoor and outdoor conditions Able to work independently and stay on top of assigned jobs Reliable, professional, and ready to work If you have cable experience, we want to hear from you. Company Description SEC is a Southeast-based telecommunications contractor providing experienced, reliable, and skilled manpower to leading cable and telecommunications providers nationwide. Our services include digital cable, high-speed data, digital phone, and underground construction. We are committed to developing skilled technicians, providing rewarding career opportunities, and delivering superior service. With strong customer relationships and a dedicated workforce, SEC remains focused on quality, integrity, and seamless customer satisfaction. Company Description SEC is a Southeast-based telecommunications contractor providing experienced, reliable, and skilled manpower to leading cable and telecommunications providers nationwide. Our services include digital cable, high-speed data, digital phone, and underground construction. We are committed to developing skilled technicians, providing rewarding career opportunities, and delivering superior service. With strong customer relationships and a dedicated workforce, SEC remains focused on quality, integrity, and seamless customer satisfaction.
10/24/2026
Full time
Job Description Job Description Southeastern Communications (SEC) is looking for reliable, hard-working Cable Installation Technicians for residential cable, internet, and telecommunications work in MACON, GA. $1000 90 day sign in bonus paid in 30 day increments, additional $100 per diem included for experienced techs in this area. We're looking for experienced technicians who are comfortable working in the field, working with their hands, troubleshooting problems, and getting the job done right. Cable or telecom experience is required. What You'll Be Doing Install and service residential cable and internet Run and secure coax and other required cabling Install and activate customer equipment Test signal levels and troubleshoot service issues Complete assigned work orders efficiently and correctly Work directly with customers in their homes Follow Spectrum, company, and job-site safety standards Communicate with supervisors and field support when needed What We're Looking For Valid driver's license Acceptable Motor Vehicle Record (MVR) Must be able to pass a background check with no felony convictions Must be able to pass a drug test Cable or telecommunications experience preferred Spectrum/Charter experience is a plus Pickup truck preferred, but not required Comfortable using tools and working in different indoor and outdoor conditions Able to work independently and stay on top of assigned jobs Reliable, professional, and ready to work If you have cable experience, we want to hear from you. Company Description SEC is a Southeast-based telecommunications contractor providing experienced, reliable, and skilled manpower to leading cable and telecommunications providers nationwide. Our services include digital cable, high-speed data, digital phone, and underground construction. We are committed to developing skilled technicians, providing rewarding career opportunities, and delivering superior service. With strong customer relationships and a dedicated workforce, SEC remains focused on quality, integrity, and seamless customer satisfaction. Company Description SEC is a Southeast-based telecommunications contractor providing experienced, reliable, and skilled manpower to leading cable and telecommunications providers nationwide. Our services include digital cable, high-speed data, digital phone, and underground construction. We are committed to developing skilled technicians, providing rewarding career opportunities, and delivering superior service. With strong customer relationships and a dedicated workforce, SEC remains focused on quality, integrity, and seamless customer satisfaction.
Job Description Job Description Position: RF Systems Technician Location: DeFuniak Springs, FL Pay: $75,000/year Type: Direct Hire Schedule: Monday - Friday, 8:00am to 5:00pm Conde Group is seeking an experienced RF Systems Technician to provide on-site technical support, maintenance, and troubleshooting of mission-critical public safety communication systems in the DeFuniak Springs, Florida area. This position supports a customer operating environment that includes P25 trunked radio systems, subscriber equipment, dispatch consoles, fire station alerting systems, and associated RF and network infrastructure. The ideal candidate will have a strong background in LMR systems, experience troubleshooting complex communication issues, and the ability to work independently while coordinating with customers, engineering personnel, and other technical resources. Job Description: Radio Systems and Infrastructure Install, inspect, test, troubleshoot, repair, and maintain RF communication systems and associated infrastructure. Diagnose problems involving portable and mobile radios, repeaters, base stations, antennas, transmission lines, and related equipment. Support P25 trunked radio systems, including subscriber operation, programming, and system-level troubleshooting. Perform preventative maintenance, equipment inspections, and system performance testing using industry-standard RF test equipment. Troubleshoot interoperability equipment and interfaces between radio systems and third-party devices. Dispatch and Supporting Systems Troubleshoot and maintain dispatch console equipment and associated communication infrastructure. Support fire station alerting systems, including US Digital Designs (USDD) equipment. Assist with troubleshooting network connectivity and communication issues involving switches, routers, and IP-connected equipment. Coordinate with engineering and manufacturer technical support when resolving complex system issues. System Administration and Subscriber Support Perform authorized administrative functions within the L3Harris Unified Administration System (UAS). Program, configure, test, and deploy portable and mobile radio equipment. Maintain subscriber equipment records, programming information, and equipment assignments. Issue, exchange, and track portable and mobile radio equipment. Assist with subscriber configuration changes and system updates as directed. Customer Support and Documentation Serve as an on-site technical resource for customer personnel. Provide user-level training on portable and mobile radios, dispatch consoles, and other supported equipment. Document service activities, troubleshooting findings, corrective actions, and equipment changes. Maintain accurate service tickets, maintenance records, and technical documentation. Coordinate with Williams Communications service personnel, engineering, project management, and other departments as needed. Communicate technical issues, service status, and recommended corrective actions clearly and professionally. Position Requirements: 3-5 years of experience in RF communications, land mobile radio, telecommunications, electronics, or a closely related technical field. Experience with L3Harris P25 trunked radio systems, including VIDA infrastructure, is required. Directly relevant experience with comparable P25 systems from manufacturers such as Motorola Solutions or Tait Communications may be considered in lieu of L3Harris experience. Working knowledge of P25 conventional or trunked radio systems and LMR operating principles. Experience installing, maintaining, troubleshooting, or repairing radio communication equipment. Experience programming and configuring L3Harris or Motorola portable and mobile radios. Familiarity with RF test equipment, including communications service monitors, wattmeters, multimeters, signal generators, and related diagnostic tools. Working knowledge of basic IP networking concepts, including LAN/WAN connectivity, switches, routers, and network troubleshooting. Ability to interpret technical documentation, system diagrams, wiring diagrams, and equipment manuals. Proficiency with Microsoft Office applications and SharePoint. Strong troubleshooting, documentation, and customer communication skills. Ability to work independently, prioritize service activities, and coordinate with remote technical resources. • High school diploma or equivalent. Preferred Qualifications: Experience with L3Harris Unified Administration System (UAS) and subscriber management. Experience supporting public safety dispatch consoles and associated infrastructure. Familiarity with third-party RF interoperability equipment, including Pyramid Communications and JPS equipment. Experience with fire station alerting systems, including USDD, Phoenix G2, PRISM, Bryx, or similar platforms. Experience working in a public safety communications environment. Technical degree, military electronics training, or relevant industry certifications. FCC General Radiotelephone Operator License (GROL), Certified Electronics Technician (CET), or similar technical credentials. Work Environment: This is a field-based position primarily assigned to a customer location in the DeFuniak Springs, Florida area, including 24/7 365 support. The position involves hands-on work with communication equipment, customer interaction, equipment testing, and troubleshooting in operational public safety environments. Additional travel to other customer locations or Williams Communications facilities may be required based on operational needs. Conde Group is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Company Description Conde Group is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream. Company Description Conde Group is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.
10/24/2026
Full time
Job Description Job Description Position: RF Systems Technician Location: DeFuniak Springs, FL Pay: $75,000/year Type: Direct Hire Schedule: Monday - Friday, 8:00am to 5:00pm Conde Group is seeking an experienced RF Systems Technician to provide on-site technical support, maintenance, and troubleshooting of mission-critical public safety communication systems in the DeFuniak Springs, Florida area. This position supports a customer operating environment that includes P25 trunked radio systems, subscriber equipment, dispatch consoles, fire station alerting systems, and associated RF and network infrastructure. The ideal candidate will have a strong background in LMR systems, experience troubleshooting complex communication issues, and the ability to work independently while coordinating with customers, engineering personnel, and other technical resources. Job Description: Radio Systems and Infrastructure Install, inspect, test, troubleshoot, repair, and maintain RF communication systems and associated infrastructure. Diagnose problems involving portable and mobile radios, repeaters, base stations, antennas, transmission lines, and related equipment. Support P25 trunked radio systems, including subscriber operation, programming, and system-level troubleshooting. Perform preventative maintenance, equipment inspections, and system performance testing using industry-standard RF test equipment. Troubleshoot interoperability equipment and interfaces between radio systems and third-party devices. Dispatch and Supporting Systems Troubleshoot and maintain dispatch console equipment and associated communication infrastructure. Support fire station alerting systems, including US Digital Designs (USDD) equipment. Assist with troubleshooting network connectivity and communication issues involving switches, routers, and IP-connected equipment. Coordinate with engineering and manufacturer technical support when resolving complex system issues. System Administration and Subscriber Support Perform authorized administrative functions within the L3Harris Unified Administration System (UAS). Program, configure, test, and deploy portable and mobile radio equipment. Maintain subscriber equipment records, programming information, and equipment assignments. Issue, exchange, and track portable and mobile radio equipment. Assist with subscriber configuration changes and system updates as directed. Customer Support and Documentation Serve as an on-site technical resource for customer personnel. Provide user-level training on portable and mobile radios, dispatch consoles, and other supported equipment. Document service activities, troubleshooting findings, corrective actions, and equipment changes. Maintain accurate service tickets, maintenance records, and technical documentation. Coordinate with Williams Communications service personnel, engineering, project management, and other departments as needed. Communicate technical issues, service status, and recommended corrective actions clearly and professionally. Position Requirements: 3-5 years of experience in RF communications, land mobile radio, telecommunications, electronics, or a closely related technical field. Experience with L3Harris P25 trunked radio systems, including VIDA infrastructure, is required. Directly relevant experience with comparable P25 systems from manufacturers such as Motorola Solutions or Tait Communications may be considered in lieu of L3Harris experience. Working knowledge of P25 conventional or trunked radio systems and LMR operating principles. Experience installing, maintaining, troubleshooting, or repairing radio communication equipment. Experience programming and configuring L3Harris or Motorola portable and mobile radios. Familiarity with RF test equipment, including communications service monitors, wattmeters, multimeters, signal generators, and related diagnostic tools. Working knowledge of basic IP networking concepts, including LAN/WAN connectivity, switches, routers, and network troubleshooting. Ability to interpret technical documentation, system diagrams, wiring diagrams, and equipment manuals. Proficiency with Microsoft Office applications and SharePoint. Strong troubleshooting, documentation, and customer communication skills. Ability to work independently, prioritize service activities, and coordinate with remote technical resources. • High school diploma or equivalent. Preferred Qualifications: Experience with L3Harris Unified Administration System (UAS) and subscriber management. Experience supporting public safety dispatch consoles and associated infrastructure. Familiarity with third-party RF interoperability equipment, including Pyramid Communications and JPS equipment. Experience with fire station alerting systems, including USDD, Phoenix G2, PRISM, Bryx, or similar platforms. Experience working in a public safety communications environment. Technical degree, military electronics training, or relevant industry certifications. FCC General Radiotelephone Operator License (GROL), Certified Electronics Technician (CET), or similar technical credentials. Work Environment: This is a field-based position primarily assigned to a customer location in the DeFuniak Springs, Florida area, including 24/7 365 support. The position involves hands-on work with communication equipment, customer interaction, equipment testing, and troubleshooting in operational public safety environments. Additional travel to other customer locations or Williams Communications facilities may be required based on operational needs. Conde Group is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Company Description Conde Group is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream. Company Description Conde Group is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.
Job Description Job Description Required Qualifications Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
10/24/2026
Full time
Job Description Job Description Required Qualifications Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
Job Description Job Description Required Qualifications Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
10/24/2026
Full time
Job Description Job Description Required Qualifications Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
Job Description Job Description Position: RF Systems Technician Location: DeFuniak Springs, FL Pay: $75,000/year Type: Direct Hire Schedule: Monday - Friday, 8:00am to 5:00pm Conde Group is seeking an experienced RF Systems Technician to provide on-site technical support, maintenance, and troubleshooting of mission-critical public safety communication systems in the DeFuniak Springs, Florida area. This position supports a customer operating environment that includes P25 trunked radio systems, subscriber equipment, dispatch consoles, fire station alerting systems, and associated RF and network infrastructure. The ideal candidate will have a strong background in LMR systems, experience troubleshooting complex communication issues, and the ability to work independently while coordinating with customers, engineering personnel, and other technical resources. Job Description: Radio Systems and Infrastructure Install, inspect, test, troubleshoot, repair, and maintain RF communication systems and associated infrastructure. Diagnose problems involving portable and mobile radios, repeaters, base stations, antennas, transmission lines, and related equipment. Support P25 trunked radio systems, including subscriber operation, programming, and system-level troubleshooting. Perform preventative maintenance, equipment inspections, and system performance testing using industry-standard RF test equipment. Troubleshoot interoperability equipment and interfaces between radio systems and third-party devices. Dispatch and Supporting Systems Troubleshoot and maintain dispatch console equipment and associated communication infrastructure. Support fire station alerting systems, including US Digital Designs (USDD) equipment. Assist with troubleshooting network connectivity and communication issues involving switches, routers, and IP-connected equipment. Coordinate with engineering and manufacturer technical support when resolving complex system issues. System Administration and Subscriber Support Perform authorized administrative functions within the L3Harris Unified Administration System (UAS). Program, configure, test, and deploy portable and mobile radio equipment. Maintain subscriber equipment records, programming information, and equipment assignments. Issue, exchange, and track portable and mobile radio equipment. Assist with subscriber configuration changes and system updates as directed. Customer Support and Documentation Serve as an on-site technical resource for customer personnel. Provide user-level training on portable and mobile radios, dispatch consoles, and other supported equipment. Document service activities, troubleshooting findings, corrective actions, and equipment changes. Maintain accurate service tickets, maintenance records, and technical documentation. Coordinate with Williams Communications service personnel, engineering, project management, and other departments as needed. Communicate technical issues, service status, and recommended corrective actions clearly and professionally. Position Requirements: 3-5 years of experience in RF communications, land mobile radio, telecommunications, electronics, or a closely related technical field. Experience with L3Harris P25 trunked radio systems, including VIDA infrastructure, is required. Directly relevant experience with comparable P25 systems from manufacturers such as Motorola Solutions or Tait Communications may be considered in lieu of L3Harris experience. Working knowledge of P25 conventional or trunked radio systems and LMR operating principles. Experience installing, maintaining, troubleshooting, or repairing radio communication equipment. Experience programming and configuring L3Harris or Motorola portable and mobile radios. Familiarity with RF test equipment, including communications service monitors, wattmeters, multimeters, signal generators, and related diagnostic tools. Working knowledge of basic IP networking concepts, including LAN/WAN connectivity, switches, routers, and network troubleshooting. Ability to interpret technical documentation, system diagrams, wiring diagrams, and equipment manuals. Proficiency with Microsoft Office applications and SharePoint. Strong troubleshooting, documentation, and customer communication skills. Ability to work independently, prioritize service activities, and coordinate with remote technical resources. • High school diploma or equivalent. Preferred Qualifications: Experience with L3Harris Unified Administration System (UAS) and subscriber management. Experience supporting public safety dispatch consoles and associated infrastructure. Familiarity with third-party RF interoperability equipment, including Pyramid Communications and JPS equipment. Experience with fire station alerting systems, including USDD, Phoenix G2, PRISM, Bryx, or similar platforms. Experience working in a public safety communications environment. Technical degree, military electronics training, or relevant industry certifications. FCC General Radiotelephone Operator License (GROL), Certified Electronics Technician (CET), or similar technical credentials. Work Environment: This is a field-based position primarily assigned to a customer location in the DeFuniak Springs, Florida area, including 24/7 365 support. The position involves hands-on work with communication equipment, customer interaction, equipment testing, and troubleshooting in operational public safety environments. Additional travel to other customer locations or Williams Communications facilities may be required based on operational needs. Conde Group is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Company Description Conde Group is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream. Company Description Conde Group is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.
10/24/2026
Full time
Job Description Job Description Position: RF Systems Technician Location: DeFuniak Springs, FL Pay: $75,000/year Type: Direct Hire Schedule: Monday - Friday, 8:00am to 5:00pm Conde Group is seeking an experienced RF Systems Technician to provide on-site technical support, maintenance, and troubleshooting of mission-critical public safety communication systems in the DeFuniak Springs, Florida area. This position supports a customer operating environment that includes P25 trunked radio systems, subscriber equipment, dispatch consoles, fire station alerting systems, and associated RF and network infrastructure. The ideal candidate will have a strong background in LMR systems, experience troubleshooting complex communication issues, and the ability to work independently while coordinating with customers, engineering personnel, and other technical resources. Job Description: Radio Systems and Infrastructure Install, inspect, test, troubleshoot, repair, and maintain RF communication systems and associated infrastructure. Diagnose problems involving portable and mobile radios, repeaters, base stations, antennas, transmission lines, and related equipment. Support P25 trunked radio systems, including subscriber operation, programming, and system-level troubleshooting. Perform preventative maintenance, equipment inspections, and system performance testing using industry-standard RF test equipment. Troubleshoot interoperability equipment and interfaces between radio systems and third-party devices. Dispatch and Supporting Systems Troubleshoot and maintain dispatch console equipment and associated communication infrastructure. Support fire station alerting systems, including US Digital Designs (USDD) equipment. Assist with troubleshooting network connectivity and communication issues involving switches, routers, and IP-connected equipment. Coordinate with engineering and manufacturer technical support when resolving complex system issues. System Administration and Subscriber Support Perform authorized administrative functions within the L3Harris Unified Administration System (UAS). Program, configure, test, and deploy portable and mobile radio equipment. Maintain subscriber equipment records, programming information, and equipment assignments. Issue, exchange, and track portable and mobile radio equipment. Assist with subscriber configuration changes and system updates as directed. Customer Support and Documentation Serve as an on-site technical resource for customer personnel. Provide user-level training on portable and mobile radios, dispatch consoles, and other supported equipment. Document service activities, troubleshooting findings, corrective actions, and equipment changes. Maintain accurate service tickets, maintenance records, and technical documentation. Coordinate with Williams Communications service personnel, engineering, project management, and other departments as needed. Communicate technical issues, service status, and recommended corrective actions clearly and professionally. Position Requirements: 3-5 years of experience in RF communications, land mobile radio, telecommunications, electronics, or a closely related technical field. Experience with L3Harris P25 trunked radio systems, including VIDA infrastructure, is required. Directly relevant experience with comparable P25 systems from manufacturers such as Motorola Solutions or Tait Communications may be considered in lieu of L3Harris experience. Working knowledge of P25 conventional or trunked radio systems and LMR operating principles. Experience installing, maintaining, troubleshooting, or repairing radio communication equipment. Experience programming and configuring L3Harris or Motorola portable and mobile radios. Familiarity with RF test equipment, including communications service monitors, wattmeters, multimeters, signal generators, and related diagnostic tools. Working knowledge of basic IP networking concepts, including LAN/WAN connectivity, switches, routers, and network troubleshooting. Ability to interpret technical documentation, system diagrams, wiring diagrams, and equipment manuals. Proficiency with Microsoft Office applications and SharePoint. Strong troubleshooting, documentation, and customer communication skills. Ability to work independently, prioritize service activities, and coordinate with remote technical resources. • High school diploma or equivalent. Preferred Qualifications: Experience with L3Harris Unified Administration System (UAS) and subscriber management. Experience supporting public safety dispatch consoles and associated infrastructure. Familiarity with third-party RF interoperability equipment, including Pyramid Communications and JPS equipment. Experience with fire station alerting systems, including USDD, Phoenix G2, PRISM, Bryx, or similar platforms. Experience working in a public safety communications environment. Technical degree, military electronics training, or relevant industry certifications. FCC General Radiotelephone Operator License (GROL), Certified Electronics Technician (CET), or similar technical credentials. Work Environment: This is a field-based position primarily assigned to a customer location in the DeFuniak Springs, Florida area, including 24/7 365 support. The position involves hands-on work with communication equipment, customer interaction, equipment testing, and troubleshooting in operational public safety environments. Additional travel to other customer locations or Williams Communications facilities may be required based on operational needs. Conde Group is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Company Description Conde Group is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream. Company Description Conde Group is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.
Job Description Job Description Title: Manufacturing and Digital Process Engineer Reports to : Production Technology Team Leader Location : DMG MORI Manufacturing USA in Davis, CA Hours : Monday - Friday, 8:00am to 5:00pm / Core Business Hours Classification : Exempt Travel : 0%-5% This position has access to equipment and/or technology that is subject to U.S. export control restrictions. Hiring by DMG MORI must be made in compliance with applicable regulations. DMG MORI is one of the largest manufacturers of cutting machine tools and a manufacturer of CNC-controlled lathes and milling machines. Our products include machines, industrial services, software, and energy solutions. As a Manufacturing and Digital Process Engineer, you will partner with production, assembly, and quality teams to digitize workflows, build and maintain digital work instructions, and drive productivity improvements using data and low-code tools. You will apply engineering principles while working hands-on with CNC machine tool production, operation, and assembly. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Responsibilities include up to and not limited to: Design, build, and update production processes and digital work instructions in the Tulip platform (or similar) to manufacturing processes. Develop low-code apps and automated workflows using Microsoft PowerApps, Power Automate, and dashboards in Power BI to streamline production operations. Create and maintain production databases/dashboards ; integrate data from various production systems to provide real-time visibility to teams. Analyze productivity and process data using Excel and others solutions to identify opportunities, measure improvements, and sustain results. Collaborate cross-functionally with assembly, purchasing, machining, and quality to enable new projects, pilot digital solutions, and scale successful practices. Document standard work, support change management, and train operators/technicians on new digital tools and processes. Apply hands-on engineering and troubleshooting skills with mechanical systems to support CNC machine production and assembly. Perform other duties as assigned. Minimum Requirements: Bachelor's degree in Computer Science, Mechanical Engineering, Software Engineering, Industrial Engineering-or equivalent practical experience. Experience (internship, co-op, or 1-3+ years) in manufacturing, production technology, mechanical engineering, research assistant, or related roles. Proven hands-on experience with mechanical systems and comfort in a manufacturing environment. Familiarity with at least one of the following: Tulip or similar MES, low-code app development (PowerApps/Power Automate), or data analysis in Excel/Power BI. Preferred Qualifications: Experience designing digital work instructions and workflow apps in Tulip. Power Platform development (PowerApps/Power Automate) and dashboarding in Power BI. Web design/database modeling; ability to build simple web UIs or relational schemas. Ability to design, model, and draft parts/assemblies using 3D CAD (e.g., SolidWorks, Inventor). Lean/Continuous Improvement methods (5S, Kaizen, value stream mapping). Exposure to CNC machining or machine tool assembly. Work Environment : General office environment will be experienced. Periodic: Manufacturing environment (assembly, machining, quality control facility) at DMG MORI Manufacturing. Exposure to possible hazards may include noise, electricity, chemicals, heavy equipment, and other automated and manual machinery. Physical Demands: Frequent: standing, walking, bending, stooping, lifting, pushing, and pulling; repetitive foot, leg, hand, arm, shoulder, and torso movements. Periodic: operating power equipment; sitting at a desk; utilizing computers and phones.
10/24/2026
Full time
Job Description Job Description Title: Manufacturing and Digital Process Engineer Reports to : Production Technology Team Leader Location : DMG MORI Manufacturing USA in Davis, CA Hours : Monday - Friday, 8:00am to 5:00pm / Core Business Hours Classification : Exempt Travel : 0%-5% This position has access to equipment and/or technology that is subject to U.S. export control restrictions. Hiring by DMG MORI must be made in compliance with applicable regulations. DMG MORI is one of the largest manufacturers of cutting machine tools and a manufacturer of CNC-controlled lathes and milling machines. Our products include machines, industrial services, software, and energy solutions. As a Manufacturing and Digital Process Engineer, you will partner with production, assembly, and quality teams to digitize workflows, build and maintain digital work instructions, and drive productivity improvements using data and low-code tools. You will apply engineering principles while working hands-on with CNC machine tool production, operation, and assembly. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Responsibilities include up to and not limited to: Design, build, and update production processes and digital work instructions in the Tulip platform (or similar) to manufacturing processes. Develop low-code apps and automated workflows using Microsoft PowerApps, Power Automate, and dashboards in Power BI to streamline production operations. Create and maintain production databases/dashboards ; integrate data from various production systems to provide real-time visibility to teams. Analyze productivity and process data using Excel and others solutions to identify opportunities, measure improvements, and sustain results. Collaborate cross-functionally with assembly, purchasing, machining, and quality to enable new projects, pilot digital solutions, and scale successful practices. Document standard work, support change management, and train operators/technicians on new digital tools and processes. Apply hands-on engineering and troubleshooting skills with mechanical systems to support CNC machine production and assembly. Perform other duties as assigned. Minimum Requirements: Bachelor's degree in Computer Science, Mechanical Engineering, Software Engineering, Industrial Engineering-or equivalent practical experience. Experience (internship, co-op, or 1-3+ years) in manufacturing, production technology, mechanical engineering, research assistant, or related roles. Proven hands-on experience with mechanical systems and comfort in a manufacturing environment. Familiarity with at least one of the following: Tulip or similar MES, low-code app development (PowerApps/Power Automate), or data analysis in Excel/Power BI. Preferred Qualifications: Experience designing digital work instructions and workflow apps in Tulip. Power Platform development (PowerApps/Power Automate) and dashboarding in Power BI. Web design/database modeling; ability to build simple web UIs or relational schemas. Ability to design, model, and draft parts/assemblies using 3D CAD (e.g., SolidWorks, Inventor). Lean/Continuous Improvement methods (5S, Kaizen, value stream mapping). Exposure to CNC machining or machine tool assembly. Work Environment : General office environment will be experienced. Periodic: Manufacturing environment (assembly, machining, quality control facility) at DMG MORI Manufacturing. Exposure to possible hazards may include noise, electricity, chemicals, heavy equipment, and other automated and manual machinery. Physical Demands: Frequent: standing, walking, bending, stooping, lifting, pushing, and pulling; repetitive foot, leg, hand, arm, shoulder, and torso movements. Periodic: operating power equipment; sitting at a desk; utilizing computers and phones.
Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate opening for an Information Technology Specialist at the journeyman level supporting Headquarters Air Force Materiel Command (HQ AFMC) A4/10 in Wright Patterson AFB, OH. The HQ AFMC Directorate of Logistics, Civil Engineering, Force Protection, and Nuclear Integration (A4/10) is responsible for shaping the workforce and infrastructure needed to deliver logistics, sustainment, installation support, and force protection capabilities across the command. This includes providing oversight for acquisition logistics, supply chain management, depot maintenance, base-level logistics operations, and enterprise security programs. Additionally, the directorate delivers strategic facility and infrastructure oversight while providing command-wide direction for Major Command (MAJCOM) security operations, ensuring the readiness and responsiveness required to support war-winning expeditionary capabilities. Responsibilities include, but are not limited to the duties listed below: Provide day-to-day Information Technology Specialist support within Sensitive Compartmented Information Facilities (SCIFs) supporting DoD agencies, the Office of the Secretary of Defense (OSD), and HQ AFMC, including classified enclave activities. Provide Information Assurance (IA) and technical security administrative assistance, IT endpoint administration and support, network engineering assistance, and Site Information Systems Security Manager (ISSM)/Information Systems Security Officer (ISSO) support. Install, maintain, audit, refresh, and support a secure Microsoft Windows endpoint environment. Maintain DoD and Air Force internet applications and protocols, including Internet Protocol (IP), Transmission Control Protocol (TCP), Hypertext Transfer Protocol (HTTP), Secure Hypertext Transfer Protocol (HTTPS), File Transfer Protocol (FTP), and Secure Sockets Layer (SSL). Interface with AFMC HQ customers and provide IT-related support to quickly resolve technical issues. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Perform periodic maintenance, hardware upgrades and replacement, firmware updates, and system configuration changes. Attend planning and requirements meetings with IT staff, program managers, analysts, and customers as required. Prepare systems for operational use and support operational tests and inspections. Provide technical guidance and Information Assurance support for AFMC technologies. Apply working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies to maintain system operations. Aid with the acquisition and sustainment of IT systems for weapon systems, subsystems, components, and equipment. Assist with security accreditation and information technology certification processes. Assist in the operation of necessary IT systems to ensure standardized file structures and seamless file sharing to support daily interactions with the SIO, SSO, staff, and directorate senior staff. Advise and assist in the development of system security management plans, computer Certification and Accreditation documentation, security vulnerability analyses, and other system security documents identified in MIL-HDBK 1785, DoDI 5000.02, and AF Supplement 1. Attend meetings and prepare/present briefings, graphics, and visuals for/to leadership. Prepare security paperwork, including but not limited to DD Form 2875 and Communications Security (COMSEC) inspection criteria. Assist in access control and perform escort duties for Video Teleconferencing (VTC) visitors. Answer telephones and other modes of administrative communication in the performance of duties. Perform self-inspections; identify security discrepancies; and report security incidents. Support security inspections; identify security discrepancies; and assist in report preparation. Perform courier responsibilities within the local area. Control program media and information within Air Force Materiel Command (AFMC) security guidelines. Populate and update databases, including but not limited to suspense tracking, personnel access, facility, JWICS system, and SharePoint databases, in the performance of assigned duties. Perform daily opening and closing of the SCIF and respond to SCIF after-duty-hour alarm activations when notified. Support AFMC/A2 Directorate JWICS communications to ensure cognizant parties are informed and appropriate responses are prepared, coordinated, and communicated while maintaining required security disciplines. Support the proper handling, preparation, and tracking of physical classified products entering or leaving the facility. Support planning, formulation, editing, development, publication, and storage of Special Access Program (SAP) and Top Secret/Sensitive Compartmented Information (TS/SCI) products. Support meetings and events attended or hosted by the Senior Intelligence Officer (SIO) on an as-required basis. Develop, maintain, and modify schedules and calendars as required on multi-level security systems. Use updated Security Classification Guides (SCGs) or other source documents to perform classification reviews on JWICS IT documentation and ensure proper derivative classification on all documents encountered during performance of duties. Support administrative tasks as necessary to support management, acquisition, and operations functions. Requirements Must have an active or current Top Secret security clearance with Sensitive Compartmented Information eligibility, verifiable in the Defense Information System for Security (DISS). BA/BS and at least three (3) years of experience in the respective technical/professional discipline being performed with proper certifications required in the labor category performance requirements OR six (6) years of directly related experience with proper certifications as described in the labor category performance requirements. Must be able to work successfully in a dynamic environment and effectively interact with numerous DoD, Agency, military/civilian personnel, and industry partners. Must be able to lift up to 50 pounds. Must meet position and certification requirements outlined in DoD Directive 814 for IA Technician Level II within six months of the date of hire. Must have working knowledge of various DODIIS Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to Certification and Accreditation (C&A). Must be familiar with security policy manuals, appropriate Intelligence Community Directives (ICDs), and other guiding policy documents. Why This Role Matters Real-World Impact - Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being. Growth-Oriented Environment - Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices. Culture of Empowerment - You'll be part of a team that values innovation, trust, collaboration, and mission success Please join us, as together we build a better world one mission at a time powered by Technology Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development
10/24/2026
Full time
Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver on a scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate opening for an Information Technology Specialist at the journeyman level supporting Headquarters Air Force Materiel Command (HQ AFMC) A4/10 in Wright Patterson AFB, OH. The HQ AFMC Directorate of Logistics, Civil Engineering, Force Protection, and Nuclear Integration (A4/10) is responsible for shaping the workforce and infrastructure needed to deliver logistics, sustainment, installation support, and force protection capabilities across the command. This includes providing oversight for acquisition logistics, supply chain management, depot maintenance, base-level logistics operations, and enterprise security programs. Additionally, the directorate delivers strategic facility and infrastructure oversight while providing command-wide direction for Major Command (MAJCOM) security operations, ensuring the readiness and responsiveness required to support war-winning expeditionary capabilities. Responsibilities include, but are not limited to the duties listed below: Provide day-to-day Information Technology Specialist support within Sensitive Compartmented Information Facilities (SCIFs) supporting DoD agencies, the Office of the Secretary of Defense (OSD), and HQ AFMC, including classified enclave activities. Provide Information Assurance (IA) and technical security administrative assistance, IT endpoint administration and support, network engineering assistance, and Site Information Systems Security Manager (ISSM)/Information Systems Security Officer (ISSO) support. Install, maintain, audit, refresh, and support a secure Microsoft Windows endpoint environment. Maintain DoD and Air Force internet applications and protocols, including Internet Protocol (IP), Transmission Control Protocol (TCP), Hypertext Transfer Protocol (HTTP), Secure Hypertext Transfer Protocol (HTTPS), File Transfer Protocol (FTP), and Secure Sockets Layer (SSL). Interface with AFMC HQ customers and provide IT-related support to quickly resolve technical issues. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Perform periodic maintenance, hardware upgrades and replacement, firmware updates, and system configuration changes. Attend planning and requirements meetings with IT staff, program managers, analysts, and customers as required. Prepare systems for operational use and support operational tests and inspections. Provide technical guidance and Information Assurance support for AFMC technologies. Apply working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies to maintain system operations. Aid with the acquisition and sustainment of IT systems for weapon systems, subsystems, components, and equipment. Assist with security accreditation and information technology certification processes. Assist in the operation of necessary IT systems to ensure standardized file structures and seamless file sharing to support daily interactions with the SIO, SSO, staff, and directorate senior staff. Advise and assist in the development of system security management plans, computer Certification and Accreditation documentation, security vulnerability analyses, and other system security documents identified in MIL-HDBK 1785, DoDI 5000.02, and AF Supplement 1. Attend meetings and prepare/present briefings, graphics, and visuals for/to leadership. Prepare security paperwork, including but not limited to DD Form 2875 and Communications Security (COMSEC) inspection criteria. Assist in access control and perform escort duties for Video Teleconferencing (VTC) visitors. Answer telephones and other modes of administrative communication in the performance of duties. Perform self-inspections; identify security discrepancies; and report security incidents. Support security inspections; identify security discrepancies; and assist in report preparation. Perform courier responsibilities within the local area. Control program media and information within Air Force Materiel Command (AFMC) security guidelines. Populate and update databases, including but not limited to suspense tracking, personnel access, facility, JWICS system, and SharePoint databases, in the performance of assigned duties. Perform daily opening and closing of the SCIF and respond to SCIF after-duty-hour alarm activations when notified. Support AFMC/A2 Directorate JWICS communications to ensure cognizant parties are informed and appropriate responses are prepared, coordinated, and communicated while maintaining required security disciplines. Support the proper handling, preparation, and tracking of physical classified products entering or leaving the facility. Support planning, formulation, editing, development, publication, and storage of Special Access Program (SAP) and Top Secret/Sensitive Compartmented Information (TS/SCI) products. Support meetings and events attended or hosted by the Senior Intelligence Officer (SIO) on an as-required basis. Develop, maintain, and modify schedules and calendars as required on multi-level security systems. Use updated Security Classification Guides (SCGs) or other source documents to perform classification reviews on JWICS IT documentation and ensure proper derivative classification on all documents encountered during performance of duties. Support administrative tasks as necessary to support management, acquisition, and operations functions. Requirements Must have an active or current Top Secret security clearance with Sensitive Compartmented Information eligibility, verifiable in the Defense Information System for Security (DISS). BA/BS and at least three (3) years of experience in the respective technical/professional discipline being performed with proper certifications required in the labor category performance requirements OR six (6) years of directly related experience with proper certifications as described in the labor category performance requirements. Must be able to work successfully in a dynamic environment and effectively interact with numerous DoD, Agency, military/civilian personnel, and industry partners. Must be able to lift up to 50 pounds. Must meet position and certification requirements outlined in DoD Directive 814 for IA Technician Level II within six months of the date of hire. Must have working knowledge of various DODIIS Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to Certification and Accreditation (C&A). Must be familiar with security policy manuals, appropriate Intelligence Community Directives (ICDs), and other guiding policy documents. Why This Role Matters Real-World Impact - Your work will support defense and health agencies where AI solutions directly contribute to national security and public well-being. Growth-Oriented Environment - Learn from technical leaders, innovate within Agentic AI, and mentor those around you in AI best practices. Culture of Empowerment - You'll be part of a team that values innovation, trust, collaboration, and mission success Please join us, as together we build a better world one mission at a time powered by Technology Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development
Job Description Job Description Position Title: LEAD AV TECHNICIAN - MCLEAN, VA Pay 7 Pay Range: $26-$28/hr. At Waveguide, we build relationships. Whether it's your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how you apply your expertise to meet the moment's challenge. For three decades, we have brought long-range, strategic thinking to AV, IT and acoustics design and operations challenges, focusing not just on technology in the built environment, but also on how people, processes and places fit together to reflect the way people actually work, learn and play - no matter where they are in the life cycle of their technology journey. Our consultants are among the most qualified in the industry and have provided award-winning AV, IT and acoustics design services for some of the most well-known corporate, education, government and community clients worldwide, and our highly certified on-site technology hospitality advocates have become integral to the culture of global enterprises, tackling the daily technical and logistical challenges of our clients' meetings and events so they can focus on what matters most - their business. We are seeking passionate, creative thinkers who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients' most challenging questions. If that sounds like you, then you're looking for us, and we're looking for you. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Job Summary Join our team in McLean, VA! This is a Monday-Friday, onsite role supporting corporate audiovisual (AV) operations and delivering high-quality AV support in a professional business environment. The Lead AV Technician oversees the daily operation, coordination, execution, and support of the audiovisual systems and requirements of executive, educational, and routine meetings in a fast-paced, customer service focused conference center environment. Key Responsibilities: Oversees testing, maintenance, asset management, operation, and tear down of audiovisual (AV) and videoconference (VTC) equipment; (e.g., video data projection systems, computers, audio- and videoconference equipment, microphones, video cameras, audio systems, and operation of integrated AV systems). Provides best effort assistance to fulfill any audiovisual technical requirements as assigned. Provides a monthly report containing room usage data, open action items, equipment maintenance, and upcoming preventive maintenance schedules. Maintains the process used to create trouble tickets, customer issue resolution logs, and asset management. Executes all aspects of videoconference support including call set up, end user training, troubleshooting, and follow through on escalation of issues. Provides consultation and education to all levels of end users on presentation technologies. Troubleshoots audiovisual and videoconferencing related technology (various projectors, control systems, audio and videoconferencing). Maintains conference room integrity. Performs regular preventive maintenance checks (e.g., either report or address issues such as cable management issues, safety standards noncompliance, etc.). Escalates housekeeping and technical issues outside of AV and conferencing technology and applications to appropriate department. Maintains understanding of current and new presentation technology. Preferred Qualifications: High School diploma or equivalent a must Three to five years audiovisual technology management experience Three to five years AV and presentation technologies experience Three to five years customer service experience Thorough working knowledge of the operation and troubleshooting of AV and videoconferencing related technology Strong customer service and communications skills required Working knowledge of Microsoft Office (Word, Excel, Lync, PowerPoint, Outlook) Ability to facilitate tasks with internal and external staff to assure meeting and event success Understanding of normal business and office procedures Experience working in a fast paced university/conference center environment Self-motivated independent thinker A CTS certification by InfoComm Industry relevant training or technical courses a plus Basic familiarity with commercial/institutional building design and construction, including understanding of typical building systems (i.e. HVAC, electrical, lighting, building controls, security, etc.) Click here to Learn More about the Compass Story Associates at Waveguide are offered many fantastic benefits . Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. content/uploads/2023/08/2023_WageTransparency_Waveguide.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws , including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Waveguide maintains a drugfree workplace.
10/23/2026
Full time
Job Description Job Description Position Title: LEAD AV TECHNICIAN - MCLEAN, VA Pay 7 Pay Range: $26-$28/hr. At Waveguide, we build relationships. Whether it's your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how you apply your expertise to meet the moment's challenge. For three decades, we have brought long-range, strategic thinking to AV, IT and acoustics design and operations challenges, focusing not just on technology in the built environment, but also on how people, processes and places fit together to reflect the way people actually work, learn and play - no matter where they are in the life cycle of their technology journey. Our consultants are among the most qualified in the industry and have provided award-winning AV, IT and acoustics design services for some of the most well-known corporate, education, government and community clients worldwide, and our highly certified on-site technology hospitality advocates have become integral to the culture of global enterprises, tackling the daily technical and logistical challenges of our clients' meetings and events so they can focus on what matters most - their business. We are seeking passionate, creative thinkers who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients' most challenging questions. If that sounds like you, then you're looking for us, and we're looking for you. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Job Summary Join our team in McLean, VA! This is a Monday-Friday, onsite role supporting corporate audiovisual (AV) operations and delivering high-quality AV support in a professional business environment. The Lead AV Technician oversees the daily operation, coordination, execution, and support of the audiovisual systems and requirements of executive, educational, and routine meetings in a fast-paced, customer service focused conference center environment. Key Responsibilities: Oversees testing, maintenance, asset management, operation, and tear down of audiovisual (AV) and videoconference (VTC) equipment; (e.g., video data projection systems, computers, audio- and videoconference equipment, microphones, video cameras, audio systems, and operation of integrated AV systems). Provides best effort assistance to fulfill any audiovisual technical requirements as assigned. Provides a monthly report containing room usage data, open action items, equipment maintenance, and upcoming preventive maintenance schedules. Maintains the process used to create trouble tickets, customer issue resolution logs, and asset management. Executes all aspects of videoconference support including call set up, end user training, troubleshooting, and follow through on escalation of issues. Provides consultation and education to all levels of end users on presentation technologies. Troubleshoots audiovisual and videoconferencing related technology (various projectors, control systems, audio and videoconferencing). Maintains conference room integrity. Performs regular preventive maintenance checks (e.g., either report or address issues such as cable management issues, safety standards noncompliance, etc.). Escalates housekeeping and technical issues outside of AV and conferencing technology and applications to appropriate department. Maintains understanding of current and new presentation technology. Preferred Qualifications: High School diploma or equivalent a must Three to five years audiovisual technology management experience Three to five years AV and presentation technologies experience Three to five years customer service experience Thorough working knowledge of the operation and troubleshooting of AV and videoconferencing related technology Strong customer service and communications skills required Working knowledge of Microsoft Office (Word, Excel, Lync, PowerPoint, Outlook) Ability to facilitate tasks with internal and external staff to assure meeting and event success Understanding of normal business and office procedures Experience working in a fast paced university/conference center environment Self-motivated independent thinker A CTS certification by InfoComm Industry relevant training or technical courses a plus Basic familiarity with commercial/institutional building design and construction, including understanding of typical building systems (i.e. HVAC, electrical, lighting, building controls, security, etc.) Click here to Learn More about the Compass Story Associates at Waveguide are offered many fantastic benefits . Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Paid Parental Leave Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. content/uploads/2023/08/2023_WageTransparency_Waveguide.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws , including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Waveguide maintains a drugfree workplace.
Job Description Job Description About the Position Descripción del Puesto ENGLISH Telepro Communications is looking for motivated individuals to join our Audio Visual (AV) Installation Team. We are hiring both experienced AV Technicians and Technician Helpers who are eager to learn the trade. Our team installs professional AV systems in schools, theaters, auditoriums, conference rooms, and other commercial facilities. If you enjoy working with your hands, learning new technology, and traveling to different job sites, we'd love to meet you. ESPAÑOL Telepro Communications está buscando personas motivadas para unirse a nuestro equipo de Instalación de Audio y Video (AV). Estamos contratando tanto Técnicos con experiencia como Ayudantes de Técnico con deseos de aprender el oficio. Nuestro equipo instala sistemas profesionales de audio y video en escuelas, teatros, auditorios, salas de conferencias y edificios comerciales. Si te gusta trabajar con herramientas, aprender nuevas tecnologías y viajar a diferentes proyectos, queremos conocerte! Responsibilities Responsabilidades ENGLISH Install televisions, projectors, projection screens, speakers, microphones, and AV equipment. Pull and terminate low-voltage cable. Mount equipment racks, displays, and hardware. Read installation drawings and follow project specifications. Test and troubleshoot AV systems. Maintain a safe and organized work area. Travel to project sites as needed. ESPAÑOL Instalar televisores, proyectores, pantallas, bocinas, micrófonos y equipos audiovisuales. Instalar y terminar cableado de bajo voltaje. Montar racks, pantallas y equipos AV. Seguir planos y especificaciones del proyecto. Probar y solucionar fallas básicas en los sistemas. Mantener el área de trabajo limpia y segura. Viajar a diferentes proyectos cuando sea necesario. Qualifications Requisitos ENGLISH Experience in AV, low-voltage, electrical, security, or structured cabling is preferred but not required. We are willing to train motivated individuals with no experience. Ability to use hand and power tools. Comfortable working on ladders and lifts. Ability to lift 50+ lbs. Reliable transportation and dependable attendance. Positive attitude and willingness to learn. ESPAÑOL Se prefiere experiencia en AV, cableado de bajo voltaje, electricidad, seguridad o cableado estructurado, pero no es obligatoria. Capacitamos a personas responsables con ganas de aprender. Capacidad para utilizar herramientas manuales y eléctricas. Comodidad para trabajar en escaleras y plataformas elevadas. Capacidad para levantar más de 50 libras. Transporte confiable y buena asistencia. Excelente actitud y disposición para aprender. Company Description Telepro Communications is a low voltage and communications company based in Mission, Texas. We provide installation, service, and support for communication systems, intercom systems, paging systems, structured cabling, and other low voltage solutions throughout the Rio Grande Valley. We take pride in delivering dependable service, quality workmanship, and professional support to our customers. Our team works on a variety of commercial and field projects, giving employees the opportunity to grow their skills, gain hands-on experience, and be part of a team-focused work environment. Company Description Telepro Communications is a low voltage and communications company based in Mission, Texas. We provide installation, service, and support for communication systems, intercom systems, paging systems, structured cabling, and other low voltage solutions throughout the Rio Grande Valley. We take pride in delivering dependable service, quality workmanship, and professional support to our customers. Our team works on a variety of commercial and field projects, giving employees the opportunity to grow their skills, gain hands-on experience, and be part of a team-focused work environment.
10/20/2026
Full time
Job Description Job Description About the Position Descripción del Puesto ENGLISH Telepro Communications is looking for motivated individuals to join our Audio Visual (AV) Installation Team. We are hiring both experienced AV Technicians and Technician Helpers who are eager to learn the trade. Our team installs professional AV systems in schools, theaters, auditoriums, conference rooms, and other commercial facilities. If you enjoy working with your hands, learning new technology, and traveling to different job sites, we'd love to meet you. ESPAÑOL Telepro Communications está buscando personas motivadas para unirse a nuestro equipo de Instalación de Audio y Video (AV). Estamos contratando tanto Técnicos con experiencia como Ayudantes de Técnico con deseos de aprender el oficio. Nuestro equipo instala sistemas profesionales de audio y video en escuelas, teatros, auditorios, salas de conferencias y edificios comerciales. Si te gusta trabajar con herramientas, aprender nuevas tecnologías y viajar a diferentes proyectos, queremos conocerte! Responsibilities Responsabilidades ENGLISH Install televisions, projectors, projection screens, speakers, microphones, and AV equipment. Pull and terminate low-voltage cable. Mount equipment racks, displays, and hardware. Read installation drawings and follow project specifications. Test and troubleshoot AV systems. Maintain a safe and organized work area. Travel to project sites as needed. ESPAÑOL Instalar televisores, proyectores, pantallas, bocinas, micrófonos y equipos audiovisuales. Instalar y terminar cableado de bajo voltaje. Montar racks, pantallas y equipos AV. Seguir planos y especificaciones del proyecto. Probar y solucionar fallas básicas en los sistemas. Mantener el área de trabajo limpia y segura. Viajar a diferentes proyectos cuando sea necesario. Qualifications Requisitos ENGLISH Experience in AV, low-voltage, electrical, security, or structured cabling is preferred but not required. We are willing to train motivated individuals with no experience. Ability to use hand and power tools. Comfortable working on ladders and lifts. Ability to lift 50+ lbs. Reliable transportation and dependable attendance. Positive attitude and willingness to learn. ESPAÑOL Se prefiere experiencia en AV, cableado de bajo voltaje, electricidad, seguridad o cableado estructurado, pero no es obligatoria. Capacitamos a personas responsables con ganas de aprender. Capacidad para utilizar herramientas manuales y eléctricas. Comodidad para trabajar en escaleras y plataformas elevadas. Capacidad para levantar más de 50 libras. Transporte confiable y buena asistencia. Excelente actitud y disposición para aprender. Company Description Telepro Communications is a low voltage and communications company based in Mission, Texas. We provide installation, service, and support for communication systems, intercom systems, paging systems, structured cabling, and other low voltage solutions throughout the Rio Grande Valley. We take pride in delivering dependable service, quality workmanship, and professional support to our customers. Our team works on a variety of commercial and field projects, giving employees the opportunity to grow their skills, gain hands-on experience, and be part of a team-focused work environment. Company Description Telepro Communications is a low voltage and communications company based in Mission, Texas. We provide installation, service, and support for communication systems, intercom systems, paging systems, structured cabling, and other low voltage solutions throughout the Rio Grande Valley. We take pride in delivering dependable service, quality workmanship, and professional support to our customers. Our team works on a variety of commercial and field projects, giving employees the opportunity to grow their skills, gain hands-on experience, and be part of a team-focused work environment.
Job Description Job Description Job Summary CubX is seeking a highly organized, polished Field Services & Vendor Coordinator to manage all external vendors, field technicians, ISP installs, phone setups, wiring partners, and onsite logistics for facility buildouts and IT deployment projects. You won't be doing technical work yourself-you'll be coordinating all the vendors who do , ensuring they align with CubX timelines and requirements. This includes HVAC vendors, cabling teams, copier vendors, phone providers, security installers, ISPs, and any vendor that needs or impacts our network. This role also manages field tech scheduling, scopes of work, travel coordination, client preparation, and internal communication to keep every deployment running smoothly. Key Responsibilities Vendor Coordination Coordinate all facility vendors: HVAC, cabling, phone, copier, access control, security, ISPs, and other trades Ensure vendor timelines align with CubX project schedules and deployment windows Gather scopes of work, assist in obtaining quotes, and prepare vendor comparisons for clients Communicate requirements, expectations, and changes to all vendors and partners ISP & Wiring Coordination Coordinate ISP installs, upgrades, demarc locations, and wiring needs Document all ISP and cabling details (circuits, handoff types, install notes, contacts) Communicate wiring requirements to vendors and follow up on completion Field Technician Coordination Draft scopes of work for onsite tasks and deployments Ensure field technicians have tools, instructions, schedules, and clear expectations Train and brief onsite techs on process and standards Schedule local onsite visits and arrange travel for out-of-area jobs Travel & Logistics Coordinate all travel (flights, hotels, transportation) with the company travel agent Prepare travel packets and deployment instructions for each visit Track expenses, receipts, reimbursements, and approvals Client & Internal Communication Communicate with clients to prepare them for onsite visits, expectations, and timelines Provide clear updates before and after deployments Work closely with internal project managers, engineers, and leadership to keep everyone aligned Relay vendor progress, risks, and readiness updates Documentation & Project Support Maintain accurate vendor documentation: contacts, quotes, timelines, wiring notes, install records Update project management tools, templates, and SOPs Support project teams with scheduling, readiness checks, and progress tracking Requirements Experience Experience coordinating vendors, field teams, contractors, or service partners Experience managing schedules, timelines, and multi-step field tasks Experience preparing scopes of work or job instructions for field staff Experience communicating with clients to prepare them for onsite visits or technical installs Technical Understanding (Not engineering-level, but strong coordinator-level knowledge) Familiarity with basic IT/networking concepts (Wi-Fi, switches, cabling, demarc points, ISP handoffs) Understanding of vendor workflows: ISP installs, wiring requirements, access control, copier setups , etc. Ability to interpret scopes of work, vendor diagrams, and installation details Operational & Coordination Skills Strong scheduling, planning, and follow-up skills Ability to coordinate multiple vendors working toward a single project timeline Experience coordinating travel (with travel agents or internal travel teams) Ability to manage field technician travel, readiness, and instructions Experience handling or tracking invoices, receipts, or expense documentation Willingness to work occasional after-hours for critical network cutovers, facility access windows, or vendor scheduling needs Communication Skills Professional and polished communication (client-facing and internal) Ability to prepare clients for onsite work and align expectations Confident communicating with vendor leadership and stakeholders Clear and structured writing for documentation and instructions Documentation & Systems Strong documentation habits - vendor notes, wiring details, plans, timelines Experience with project management tools (Asana, ClickUp, Trello, etc.) Ability to maintain accurate vendor, ISP, and phone system records High attention to detail and accuracy Other Requirements Full-time, onsite role in Lakewood, NJ Ability to work in fast-paced, deadline-driven projects Professional appearance and demeanor (you will represent CubX to clients and vendors) Benefits Competitive pay with performance-based growth opportunities Paid time off and company holidays Health, dental, and vision insurance with HSA and FSA options 401(k) retirement plan with company match On-site gym promoting employee wellness Modern, collaborative office environment designed for productivity Ongoing training and professional development programs Access to cutting-edge technology and real-world project experience Team events and employee appreciation initiatives Strong company culture centered on innovation, teamwork, and growth
10/20/2026
Full time
Job Description Job Description Job Summary CubX is seeking a highly organized, polished Field Services & Vendor Coordinator to manage all external vendors, field technicians, ISP installs, phone setups, wiring partners, and onsite logistics for facility buildouts and IT deployment projects. You won't be doing technical work yourself-you'll be coordinating all the vendors who do , ensuring they align with CubX timelines and requirements. This includes HVAC vendors, cabling teams, copier vendors, phone providers, security installers, ISPs, and any vendor that needs or impacts our network. This role also manages field tech scheduling, scopes of work, travel coordination, client preparation, and internal communication to keep every deployment running smoothly. Key Responsibilities Vendor Coordination Coordinate all facility vendors: HVAC, cabling, phone, copier, access control, security, ISPs, and other trades Ensure vendor timelines align with CubX project schedules and deployment windows Gather scopes of work, assist in obtaining quotes, and prepare vendor comparisons for clients Communicate requirements, expectations, and changes to all vendors and partners ISP & Wiring Coordination Coordinate ISP installs, upgrades, demarc locations, and wiring needs Document all ISP and cabling details (circuits, handoff types, install notes, contacts) Communicate wiring requirements to vendors and follow up on completion Field Technician Coordination Draft scopes of work for onsite tasks and deployments Ensure field technicians have tools, instructions, schedules, and clear expectations Train and brief onsite techs on process and standards Schedule local onsite visits and arrange travel for out-of-area jobs Travel & Logistics Coordinate all travel (flights, hotels, transportation) with the company travel agent Prepare travel packets and deployment instructions for each visit Track expenses, receipts, reimbursements, and approvals Client & Internal Communication Communicate with clients to prepare them for onsite visits, expectations, and timelines Provide clear updates before and after deployments Work closely with internal project managers, engineers, and leadership to keep everyone aligned Relay vendor progress, risks, and readiness updates Documentation & Project Support Maintain accurate vendor documentation: contacts, quotes, timelines, wiring notes, install records Update project management tools, templates, and SOPs Support project teams with scheduling, readiness checks, and progress tracking Requirements Experience Experience coordinating vendors, field teams, contractors, or service partners Experience managing schedules, timelines, and multi-step field tasks Experience preparing scopes of work or job instructions for field staff Experience communicating with clients to prepare them for onsite visits or technical installs Technical Understanding (Not engineering-level, but strong coordinator-level knowledge) Familiarity with basic IT/networking concepts (Wi-Fi, switches, cabling, demarc points, ISP handoffs) Understanding of vendor workflows: ISP installs, wiring requirements, access control, copier setups , etc. Ability to interpret scopes of work, vendor diagrams, and installation details Operational & Coordination Skills Strong scheduling, planning, and follow-up skills Ability to coordinate multiple vendors working toward a single project timeline Experience coordinating travel (with travel agents or internal travel teams) Ability to manage field technician travel, readiness, and instructions Experience handling or tracking invoices, receipts, or expense documentation Willingness to work occasional after-hours for critical network cutovers, facility access windows, or vendor scheduling needs Communication Skills Professional and polished communication (client-facing and internal) Ability to prepare clients for onsite work and align expectations Confident communicating with vendor leadership and stakeholders Clear and structured writing for documentation and instructions Documentation & Systems Strong documentation habits - vendor notes, wiring details, plans, timelines Experience with project management tools (Asana, ClickUp, Trello, etc.) Ability to maintain accurate vendor, ISP, and phone system records High attention to detail and accuracy Other Requirements Full-time, onsite role in Lakewood, NJ Ability to work in fast-paced, deadline-driven projects Professional appearance and demeanor (you will represent CubX to clients and vendors) Benefits Competitive pay with performance-based growth opportunities Paid time off and company holidays Health, dental, and vision insurance with HSA and FSA options 401(k) retirement plan with company match On-site gym promoting employee wellness Modern, collaborative office environment designed for productivity Ongoing training and professional development programs Access to cutting-edge technology and real-world project experience Team events and employee appreciation initiatives Strong company culture centered on innovation, teamwork, and growth
Job Description Job Description Travel Requirement This position supports the Cincinnati, OH territory and requires regular travel (up to 75%) including overnight stays, to client locations to install Edward Jones branch offices. You will drive a company-provided vehicle to complete on-site service calls throughout the local territory. Although the role is tied to the firm's headquarters in Maryland Heights, MO, you will not be required to travel there, except for one week of technical training shortly after your start date. This position is listed as Hybrid, but day-to-day work is primarily in the field within your designated territory (Cincinnati, OH). Essential Functions and Primary Duties Regular travel, including overnight stays, to client locations to install Edward Jones branch offices. Responsibilities include set-up of computers, printers, cabling, telephony systems, and other equipment. Lead and manage on-site installation activities, coordinating Field Service Technicians and overseeing contractors as needed. Accurately track work time, update task status in the online system, and document ticket resolutions. Follow escalation procedures to ensure timely resolution of issues. Comply with Asset Management protocols by documenting equipment movements, properly packaging/shipping returns, and maintaining shipping logs. Provide technical support with minimal disruption to client operations. Train clients on the use of new hardware and technologies. Maintain inventory of tools, parts, and vehicle stock to ensure readiness for client visits. Troubleshoot, repair, and upgrade telephony, computing, network, print, and AV hardware as business needs evolve. Install, maintain, and repair structured cabling in commercial settings, including cable management at end-user and network locations. Coordinate ETAs that align with client needs for maintenance, project, and IMAC activities. Monitor and manage ticket queues, assuming ownership of tickets as needed. Legally operate and maintain a company vehicle in compliance with company policies, including scheduling regular maintenance. Deliver excellent customer service at all times. Perform related project work as assigned. Preferred Qualifications Willingness to travel regularly to client locations, including air travel and long-distance driving. Skilled in troubleshooting, repairing, and upgrading a wide range of electronic voice, data, and AV hardware, including cabling and terminations. Ability to work independently to complete maintenance, projects, and IMAC calls efficiently. Provide coverage for other service areas when required. Maintain high speed internet access. Maintain residence in assigned territory. Carry a company issued cell phone and respond when called upon. 3 or more years of IT and/or field service experience OR one year as a Field Service Technician with CBIZ Network Solutions Minimum Qualifications Associate degree from accredited college or technical school Able to use all related computer hardware and software Able to use job-related handheld tools. Able to lift and/or move up to 100+ pounds of equipment. Must have good communications skills. Company Description CBIZ Network Solutions delivers onsite technical support to Edward Jones home and branch offices across the U.S. and Canada. As a trusted Edward Jones partner, we prioritize exceptional customer service while troubleshooting and repairing computers, printers, telephones, and other technical components. Additionally, our team supports Edward Jones with project coordination, process management, and software solutions whenever needed. Company Description CBIZ Network Solutions delivers onsite technical support to Edward Jones home and branch offices across the U.S. and Canada. As a trusted Edward Jones partner, we prioritize exceptional customer service while troubleshooting and repairing computers, printers, telephones, and other technical components. Additionally, our team supports Edward Jones with project coordination, process management, and software solutions whenever needed.
10/20/2026
Full time
Job Description Job Description Travel Requirement This position supports the Cincinnati, OH territory and requires regular travel (up to 75%) including overnight stays, to client locations to install Edward Jones branch offices. You will drive a company-provided vehicle to complete on-site service calls throughout the local territory. Although the role is tied to the firm's headquarters in Maryland Heights, MO, you will not be required to travel there, except for one week of technical training shortly after your start date. This position is listed as Hybrid, but day-to-day work is primarily in the field within your designated territory (Cincinnati, OH). Essential Functions and Primary Duties Regular travel, including overnight stays, to client locations to install Edward Jones branch offices. Responsibilities include set-up of computers, printers, cabling, telephony systems, and other equipment. Lead and manage on-site installation activities, coordinating Field Service Technicians and overseeing contractors as needed. Accurately track work time, update task status in the online system, and document ticket resolutions. Follow escalation procedures to ensure timely resolution of issues. Comply with Asset Management protocols by documenting equipment movements, properly packaging/shipping returns, and maintaining shipping logs. Provide technical support with minimal disruption to client operations. Train clients on the use of new hardware and technologies. Maintain inventory of tools, parts, and vehicle stock to ensure readiness for client visits. Troubleshoot, repair, and upgrade telephony, computing, network, print, and AV hardware as business needs evolve. Install, maintain, and repair structured cabling in commercial settings, including cable management at end-user and network locations. Coordinate ETAs that align with client needs for maintenance, project, and IMAC activities. Monitor and manage ticket queues, assuming ownership of tickets as needed. Legally operate and maintain a company vehicle in compliance with company policies, including scheduling regular maintenance. Deliver excellent customer service at all times. Perform related project work as assigned. Preferred Qualifications Willingness to travel regularly to client locations, including air travel and long-distance driving. Skilled in troubleshooting, repairing, and upgrading a wide range of electronic voice, data, and AV hardware, including cabling and terminations. Ability to work independently to complete maintenance, projects, and IMAC calls efficiently. Provide coverage for other service areas when required. Maintain high speed internet access. Maintain residence in assigned territory. Carry a company issued cell phone and respond when called upon. 3 or more years of IT and/or field service experience OR one year as a Field Service Technician with CBIZ Network Solutions Minimum Qualifications Associate degree from accredited college or technical school Able to use all related computer hardware and software Able to use job-related handheld tools. Able to lift and/or move up to 100+ pounds of equipment. Must have good communications skills. Company Description CBIZ Network Solutions delivers onsite technical support to Edward Jones home and branch offices across the U.S. and Canada. As a trusted Edward Jones partner, we prioritize exceptional customer service while troubleshooting and repairing computers, printers, telephones, and other technical components. Additionally, our team supports Edward Jones with project coordination, process management, and software solutions whenever needed. Company Description CBIZ Network Solutions delivers onsite technical support to Edward Jones home and branch offices across the U.S. and Canada. As a trusted Edward Jones partner, we prioritize exceptional customer service while troubleshooting and repairing computers, printers, telephones, and other technical components. Additionally, our team supports Edward Jones with project coordination, process management, and software solutions whenever needed.
Job Description Job Description Overview We are looking for a AV/VTC Technician to join our team! Three or more years of experience working as an AV VTC Technician. Primary Skills include: Candidates are expected to have experience with videoconference and conference room upgrades, knowledge of Extron and Crestron infrastructure and control products, Bi-amp audio devices, Tandberg codecs, projection system and other audio/video equipment knowledge. Installing complex AV systems. Technicians must complete technical installation of AV systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation of Crestron Digital Media and control systems. Also, trouble-shoot complex audio, video, switching and control systems problems as required. Install, configure, integrate and test videoconferencing and integrated audio/visual technologies (videoconferencing, multimedia, displays, video projection systems, audio reinforcement systems, cameras, microphones, document cameras, streaming technologies, etc.) and A/V based collaboration technologies. Integrate and configure A/V systems with Crestron control systems. Install and configure Crestron Digital Media products. Additional Responsibilities Assist in Developing and conduct on-site user and administrative training for the installed integrated A/V systems. Assist in design, integration, testing and troubleshooting of various network and telecommunications systems including IP and ISDN networks. Assist in customer site surveys, including collecting and recording existing detailed operational, functional and technical requirements, developing project scopes. This would be the design engineer responsibility not a technician. Understanding plans and specifications to identify the materials and equipment needed to ensure compliance with project requirements. This would be the design engineer responsibility. Knowledge of design techniques, tools, and principals involved in the production of electrical plans, blueprint and drawings. Load and test touch panels and control programs. Troubleshoot hardware cabling. Provide system testing and troubleshooting expertise on high-end A/V solutions as related to the remote control sub-systems of the integrated solutions. Provide training and training material, including advanced training for the technical support and services personnel and directs easy to understand basic training for the end-users of the systems. Responsibilities Required Experience At a minimum, 3 years of experience with troubleshooting videoconferencing, audio conferencing, and integrated A/V technologies in a large enterprise. At a minimum, 3 years of experience installing and troubleshooting Digital Media, BiAmp, Extron, Tandberg, Polycom, Crestron, Lutron, and corresponding hardware and software infrastructure. Familiarity with IT, telecommunications, A/V and electrical equipment including related materials and specifications. Detailed knowledge of videoconferencing standards. Experience reading and interpreting blueprints. Administer ITSM / Service Now network ticket queue Crestron Digital Media Certification (preferred). Qualifications Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k,with matching) Life Insurance Plan PTO Short Term & Long-Term Disability Internet & Phone Allowance (for applicable roles) Wellness Resources (EAP) Pet Insurance Work-Life balance Flexible Hours Full-Time Permanent Positions JW Affinity IT is a full-service IT solutions provider supporting schools and private organizations with strategic, innovative technology projects. We take the time to understand our clients' needs to successfully develop, implement, and manage each initiative. JW is a certified small, woman- and minority-owned business through the National Minority Supplier Development Council. We are committed to fostering a diverse, inclusive, and innovative workplace where different perspectives lead to better IT solutions. As an Equal Opportunity Employer, we welcome applicants from all backgrounds and are dedicated to creating an inclusive environment.
10/20/2026
Full time
Job Description Job Description Overview We are looking for a AV/VTC Technician to join our team! Three or more years of experience working as an AV VTC Technician. Primary Skills include: Candidates are expected to have experience with videoconference and conference room upgrades, knowledge of Extron and Crestron infrastructure and control products, Bi-amp audio devices, Tandberg codecs, projection system and other audio/video equipment knowledge. Installing complex AV systems. Technicians must complete technical installation of AV systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation of Crestron Digital Media and control systems. Also, trouble-shoot complex audio, video, switching and control systems problems as required. Install, configure, integrate and test videoconferencing and integrated audio/visual technologies (videoconferencing, multimedia, displays, video projection systems, audio reinforcement systems, cameras, microphones, document cameras, streaming technologies, etc.) and A/V based collaboration technologies. Integrate and configure A/V systems with Crestron control systems. Install and configure Crestron Digital Media products. Additional Responsibilities Assist in Developing and conduct on-site user and administrative training for the installed integrated A/V systems. Assist in design, integration, testing and troubleshooting of various network and telecommunications systems including IP and ISDN networks. Assist in customer site surveys, including collecting and recording existing detailed operational, functional and technical requirements, developing project scopes. This would be the design engineer responsibility not a technician. Understanding plans and specifications to identify the materials and equipment needed to ensure compliance with project requirements. This would be the design engineer responsibility. Knowledge of design techniques, tools, and principals involved in the production of electrical plans, blueprint and drawings. Load and test touch panels and control programs. Troubleshoot hardware cabling. Provide system testing and troubleshooting expertise on high-end A/V solutions as related to the remote control sub-systems of the integrated solutions. Provide training and training material, including advanced training for the technical support and services personnel and directs easy to understand basic training for the end-users of the systems. Responsibilities Required Experience At a minimum, 3 years of experience with troubleshooting videoconferencing, audio conferencing, and integrated A/V technologies in a large enterprise. At a minimum, 3 years of experience installing and troubleshooting Digital Media, BiAmp, Extron, Tandberg, Polycom, Crestron, Lutron, and corresponding hardware and software infrastructure. Familiarity with IT, telecommunications, A/V and electrical equipment including related materials and specifications. Detailed knowledge of videoconferencing standards. Experience reading and interpreting blueprints. Administer ITSM / Service Now network ticket queue Crestron Digital Media Certification (preferred). Qualifications Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k,with matching) Life Insurance Plan PTO Short Term & Long-Term Disability Internet & Phone Allowance (for applicable roles) Wellness Resources (EAP) Pet Insurance Work-Life balance Flexible Hours Full-Time Permanent Positions JW Affinity IT is a full-service IT solutions provider supporting schools and private organizations with strategic, innovative technology projects. We take the time to understand our clients' needs to successfully develop, implement, and manage each initiative. JW is a certified small, woman- and minority-owned business through the National Minority Supplier Development Council. We are committed to fostering a diverse, inclusive, and innovative workplace where different perspectives lead to better IT solutions. As an Equal Opportunity Employer, we welcome applicants from all backgrounds and are dedicated to creating an inclusive environment.
Job Description Job Description Long Wall Company was created in 2024 to accelerate missile defense technology for the U.S. and our allies. We specialize in ballistic missile defense and are developing Cyclops, a low-cost, mass-producible interceptor. We also produce containerized launchers and offer low-cost targets for threat replication. The future of global security depends on defensive technology that redefines cost, magazine depth, and distribution to deter and defend against evolving threats. Join us. WHAT WE LOOK FOR Mission-Driven Problem Solvers - The problems in missile defense demand ingenuity. We want engineers who approach challenges with curiosity, embrace failure as a learning opportunity, and stay focused on delivering the best solution for the mission. Total Ownership - We seek engineers who take full responsibility for delivering flight-ready work while recognizing that no one succeeds alone. The best engineers make their teammates better, knowing that complementary skills create force multiplication and drive mission success. Sr. Hardware Development Engineer DESCRIPTION As a Senior Hardware Development Engineer at Long Wall, you are the technical owner of complex hardware products that fly. You are versatile, working in the lab as often as at your desk, and own products ranging from fluid manifolds and tubing systems to primary structure and avionics enclosures. You take your products from concept through design, manufacturing, qualification, and field support, and you set the technical bar for the engineers around you. You collaborate closely with propulsion, avionics, GNC, manufacturing, and test teams to deliver integrated, flight-ready systems in a fast-moving, evolving-priorities environment. RESPONSIBILITIES: Take total ownership of complex Long Wall engineering products from ideation through design, manufacturing, qualification, and field support Lead the mechanical design, drawing release, and configuration management of flight and ground hardware in industry-standard CAD tools Own the analysis stack for your products-hand calculations, FEA, CFD, thermal, and tolerance analyses-to validate designs against structural, thermal, and fluid performance requirements Drive design for manufacturability (DFM) and design for assembly (DFA), partnering closely with technicians, machinists, and suppliers to deliver hardware on cost and schedule Write and execute test procedures (component qualification, acceptance, integrated checkouts); analyze data and iterate designs based on results Author and present technical documentation-requirements, ICDs, design reviews, test plans, and reports-to internal and external stakeholders Mentor junior engineers, lead design reviews, and serve as the go-to technical resource on your product line BASIC QUALIFICATIONS: Bachelor's degree in mechanical, Aerospace, or related engineering discipline from an accredited university AND 8 years of related industry experience; OR Master's degree AND 6 years of related experience; OR Ph.D. AND 3 years of related experience REQUIRED SKILLS AND EXPERIENCE: Experience taking aerospace or defense hardware from prototype through flight qualification and field support Ability to develop scripts in Python or MATLAB for automation and analysis Hands-on experience with assembly, integration, and test of flight hardware in a fast-paced lab environment Experience designing for containerization, rate production, or other mass-producibility constraints Familiarity with U.S. missile defense, launch, or hypersonics programs Demonstrated ability to mentor junior engineers and lead technical design reviews PREFERRED SKILLS AND EXPERIENCE: Experience taking aerospace or defense hardware from prototype through flight qualification and field support Ability to develop scripts in Python or MATLAB for automation and analysis Hands-on experience with assembly, integration, and test of flight hardware in a fast-paced lab environment Experience designing for containerization, rate production, or other mass-producibility constraints Familiarity with U.S. missile defense, launch, or hypersonics programs Demonstrated ability to mentor junior engineers and lead technical design reviews ADDITIONAL REQUIREMENTS: Ability to sit or stand for extended periods of time Ability to use a computer to complete assignments Ability to communicate with individuals and groups in person, by phone and telepresence Ability to lift up to 50 lbs While performing the duties of this job, the employee will typically work in an office environment This is the lowest to highest compensation range we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. In addition to base pay and equity, we offer: Heavily employer-subsidized medical, dental, and vision insurance plans Long Wall paid life insurance and LTD coverage 4% 401k match Student loan repayment assistance program Paid parental leave Family planning assistance program Long Wall paid financial wellness program Paid time off for non-exempt employees and flexible vacation policy for exempt employees ITAR Requirement This position requires access to information protected under US export control laws, including the International Traffic in Arms Regulations and/or the Export Administration Regulations. As such, US person status (including US citizens, U.S. permanent residents, individuals granted U.S. asylum status, or individuals admitted in U.S. refugee status) is a required qualification for this position. Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work and access export-controlled data) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants of all ages.
10/20/2026
Full time
Job Description Job Description Long Wall Company was created in 2024 to accelerate missile defense technology for the U.S. and our allies. We specialize in ballistic missile defense and are developing Cyclops, a low-cost, mass-producible interceptor. We also produce containerized launchers and offer low-cost targets for threat replication. The future of global security depends on defensive technology that redefines cost, magazine depth, and distribution to deter and defend against evolving threats. Join us. WHAT WE LOOK FOR Mission-Driven Problem Solvers - The problems in missile defense demand ingenuity. We want engineers who approach challenges with curiosity, embrace failure as a learning opportunity, and stay focused on delivering the best solution for the mission. Total Ownership - We seek engineers who take full responsibility for delivering flight-ready work while recognizing that no one succeeds alone. The best engineers make their teammates better, knowing that complementary skills create force multiplication and drive mission success. Sr. Hardware Development Engineer DESCRIPTION As a Senior Hardware Development Engineer at Long Wall, you are the technical owner of complex hardware products that fly. You are versatile, working in the lab as often as at your desk, and own products ranging from fluid manifolds and tubing systems to primary structure and avionics enclosures. You take your products from concept through design, manufacturing, qualification, and field support, and you set the technical bar for the engineers around you. You collaborate closely with propulsion, avionics, GNC, manufacturing, and test teams to deliver integrated, flight-ready systems in a fast-moving, evolving-priorities environment. RESPONSIBILITIES: Take total ownership of complex Long Wall engineering products from ideation through design, manufacturing, qualification, and field support Lead the mechanical design, drawing release, and configuration management of flight and ground hardware in industry-standard CAD tools Own the analysis stack for your products-hand calculations, FEA, CFD, thermal, and tolerance analyses-to validate designs against structural, thermal, and fluid performance requirements Drive design for manufacturability (DFM) and design for assembly (DFA), partnering closely with technicians, machinists, and suppliers to deliver hardware on cost and schedule Write and execute test procedures (component qualification, acceptance, integrated checkouts); analyze data and iterate designs based on results Author and present technical documentation-requirements, ICDs, design reviews, test plans, and reports-to internal and external stakeholders Mentor junior engineers, lead design reviews, and serve as the go-to technical resource on your product line BASIC QUALIFICATIONS: Bachelor's degree in mechanical, Aerospace, or related engineering discipline from an accredited university AND 8 years of related industry experience; OR Master's degree AND 6 years of related experience; OR Ph.D. AND 3 years of related experience REQUIRED SKILLS AND EXPERIENCE: Experience taking aerospace or defense hardware from prototype through flight qualification and field support Ability to develop scripts in Python or MATLAB for automation and analysis Hands-on experience with assembly, integration, and test of flight hardware in a fast-paced lab environment Experience designing for containerization, rate production, or other mass-producibility constraints Familiarity with U.S. missile defense, launch, or hypersonics programs Demonstrated ability to mentor junior engineers and lead technical design reviews PREFERRED SKILLS AND EXPERIENCE: Experience taking aerospace or defense hardware from prototype through flight qualification and field support Ability to develop scripts in Python or MATLAB for automation and analysis Hands-on experience with assembly, integration, and test of flight hardware in a fast-paced lab environment Experience designing for containerization, rate production, or other mass-producibility constraints Familiarity with U.S. missile defense, launch, or hypersonics programs Demonstrated ability to mentor junior engineers and lead technical design reviews ADDITIONAL REQUIREMENTS: Ability to sit or stand for extended periods of time Ability to use a computer to complete assignments Ability to communicate with individuals and groups in person, by phone and telepresence Ability to lift up to 50 lbs While performing the duties of this job, the employee will typically work in an office environment This is the lowest to highest compensation range we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. In addition to base pay and equity, we offer: Heavily employer-subsidized medical, dental, and vision insurance plans Long Wall paid life insurance and LTD coverage 4% 401k match Student loan repayment assistance program Paid parental leave Family planning assistance program Long Wall paid financial wellness program Paid time off for non-exempt employees and flexible vacation policy for exempt employees ITAR Requirement This position requires access to information protected under US export control laws, including the International Traffic in Arms Regulations and/or the Export Administration Regulations. As such, US person status (including US citizens, U.S. permanent residents, individuals granted U.S. asylum status, or individuals admitted in U.S. refugee status) is a required qualification for this position. Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work and access export-controlled data) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants of all ages.
Job Description Job Description Description: The Dedicated Support Analyst I is a full-time onsite resource assigned to support one client. You must be located in or around the San Diego area currently. Working within a small team of other onsite dedicated technicians, the Dedicated Support Analyst I is responsible for maintaining and supporting the clients IT environment and end users. The Dedicated Support Analyst I is the primary contact for the client and ensures that service delivery aligns with company standards. This individual will have an in-depth knowledge of the client's environment with the desired goal of resolving reactive requests as efficiently as possible. To be successful in this position you must be an excellent communicator who can troubleshoot and investigate problems, prioritize escalations, and partner with people of varying technical backgrounds to deliver outstanding support and service. Efficient resolution of reactive outages with an excellent user experience is the primary objective of the Dedicated Support Analyst I. ROLES AND RESPONSIBILITES (Include the following but are not limited to) Provides technical assistance and a best-in-class experience for all IT requests raised by Client. Provides phone support and call routing as necessary. Assists onsite at various client locations around San Diego County as needed. Responsibilities include but are not limited to: Hardware (desktops, laptops, mobile devices, printers, multifunction devices, peripherals, and cables) installs, configuration changes, updates/upgrades, and troubleshooting. Software installs, configuration changes, updates/upgrades, and troubleshooting. Resolving service requests and incidents including but not limited to user onboards, offboards, active directory management, spam filter management/training, printer configurations, remote connectivity hardware/software support, password resets, M365 management. Diagnose and troubleshoot network related challenges ranging from Wi-Fi challenges to network outages. Coordinates appointments and onsites with end users as needed Documents time and interactions with end users using centrexIT's PSA while following defined standards and processes for opening and triaging tickets, entering time, communicating with client, and updating and closing tickets adhering to defined Service Level Goals (SLG's). Identifies requests that require projects, new services or a potential upgrade and escalates these opportunities to appropriate party to ensure quoting and implementation occurs in a timely manner Identifies Net New Revenue Executes recommended fixes, updates, or change controls where appropriate. Follows best practices as defined by vendor, manufacturer, or centrexIT defined processes. Process and Work Instruction creation, approval, testing, and adherence Turning "tribal knowledge" into a repeatable audit ready process for consistent execution of IT operations Works directly with vendors to resolve issues and manage 3rd party applications. Identifies and declares breakdowns within systems and processes. Communicate openly and authentically with internal team and client to ensure breakdowns are acknowledged and addressed in a timely manner and works towards a shared outcome ensuring the best possible user experience. Ensures safety and security of client and their data in accordance with required policies and procedures. Attends company, department and individual meetings and trainings as required. Responsible for reporting on defined KPI's, metrics and goals. Develops and maintains excellent client relationships. Onsite provisioning and deployment of new computers as well as the reprovision of existing computers. Assists, escalates, and consults with other team members as necessary to achieve company defined SLG's. Communicates with client as required: keeping them informed of ticket progress, notifying them of impending changes or agreed outages, and following up as necessary Respond promptly and professionally with client and fellow team members, keeping commitments or resetting expectations when necessary. Required to be in the On-Call Rotation in support of 24/7 client emergencies Performs other duties as assigned. STANDARDS FOR SUCCESS Accounts for 100% of time worked by documenting in centrexIT PSA Maintains 98% client satisfaction rating Follows up daily with client on each ticket they are assigned to Enters notes and time in centrexIT PSA no later than 24 hours after scheduled onsite Resolves and closes all assigned tickets within 7 days Responds to all assigned tickets within SLG standards Is on time and ready to work at the beginning of shift Always maintains a professional appearance Embodies centrexIT's core values of "Do IT with C.L.A.S.S." (Care, Leadership, Accountability, Service, and Speed) Requirements: Proficient in information technology regarding both hardware and software Proficient with Microsoft desktop operating systems Windows 8, 10 and 11 Experience with Microsoft server operating systems, specifically Server 2012, 2016, and 2019 Ability to administer Microsoft Active Directory and LDAP protocol, setup new users, security groups, group policies, and other admin AD functions. Understanding of file security management, shared drives, network drives, and their security permissions. Experience with Microsoft 365, Exchange Online, OneDrive, Azure AD. Familiarity with Meraki MDM Telephony proficiency a plus - desktop phone upgrades, modifications, activations, repairs and troubleshooting. Communication, Verbal - Speaks clearly and effectively; listens and gets clarification; responds well to questions. Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar. Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations. Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values. Team Builder - Balances team and individual responsibilities; works well in team environment. Analytical Skills - Ability to use thinking and reasoning to solve a problem. Must be comfortable working in a fast-paced environment with shifting priorities with the ability to remain calm in stressful situations. Excellent customer service skills; compassionate and understanding. Ability to express both sympathy and empathy towards client. Must be a self-starter who is able to stay driven and motivated with little supervision while working at a consistent pace. Must be flexible, honest, and dependable Live Scan Required EDUCATION AND EXPERIENCE Associate degree (two-year college or technical school) Field of Study: IT or related technical field IT industry certifications specifically Microsoft, Cisco and CompTIA preferred At least 2 years of direct experience in IT industry Experience with an MSP a plus Preferred, experience in network / IT systems and troubleshooting steps Experience with multiple OS platforms: Windows, MAC OS, Linux, iOS and Android REASONABLE ACCOMMODATIONS STATEMENT To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. centrexIT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
10/20/2026
Full time
Job Description Job Description Description: The Dedicated Support Analyst I is a full-time onsite resource assigned to support one client. You must be located in or around the San Diego area currently. Working within a small team of other onsite dedicated technicians, the Dedicated Support Analyst I is responsible for maintaining and supporting the clients IT environment and end users. The Dedicated Support Analyst I is the primary contact for the client and ensures that service delivery aligns with company standards. This individual will have an in-depth knowledge of the client's environment with the desired goal of resolving reactive requests as efficiently as possible. To be successful in this position you must be an excellent communicator who can troubleshoot and investigate problems, prioritize escalations, and partner with people of varying technical backgrounds to deliver outstanding support and service. Efficient resolution of reactive outages with an excellent user experience is the primary objective of the Dedicated Support Analyst I. ROLES AND RESPONSIBILITES (Include the following but are not limited to) Provides technical assistance and a best-in-class experience for all IT requests raised by Client. Provides phone support and call routing as necessary. Assists onsite at various client locations around San Diego County as needed. Responsibilities include but are not limited to: Hardware (desktops, laptops, mobile devices, printers, multifunction devices, peripherals, and cables) installs, configuration changes, updates/upgrades, and troubleshooting. Software installs, configuration changes, updates/upgrades, and troubleshooting. Resolving service requests and incidents including but not limited to user onboards, offboards, active directory management, spam filter management/training, printer configurations, remote connectivity hardware/software support, password resets, M365 management. Diagnose and troubleshoot network related challenges ranging from Wi-Fi challenges to network outages. Coordinates appointments and onsites with end users as needed Documents time and interactions with end users using centrexIT's PSA while following defined standards and processes for opening and triaging tickets, entering time, communicating with client, and updating and closing tickets adhering to defined Service Level Goals (SLG's). Identifies requests that require projects, new services or a potential upgrade and escalates these opportunities to appropriate party to ensure quoting and implementation occurs in a timely manner Identifies Net New Revenue Executes recommended fixes, updates, or change controls where appropriate. Follows best practices as defined by vendor, manufacturer, or centrexIT defined processes. Process and Work Instruction creation, approval, testing, and adherence Turning "tribal knowledge" into a repeatable audit ready process for consistent execution of IT operations Works directly with vendors to resolve issues and manage 3rd party applications. Identifies and declares breakdowns within systems and processes. Communicate openly and authentically with internal team and client to ensure breakdowns are acknowledged and addressed in a timely manner and works towards a shared outcome ensuring the best possible user experience. Ensures safety and security of client and their data in accordance with required policies and procedures. Attends company, department and individual meetings and trainings as required. Responsible for reporting on defined KPI's, metrics and goals. Develops and maintains excellent client relationships. Onsite provisioning and deployment of new computers as well as the reprovision of existing computers. Assists, escalates, and consults with other team members as necessary to achieve company defined SLG's. Communicates with client as required: keeping them informed of ticket progress, notifying them of impending changes or agreed outages, and following up as necessary Respond promptly and professionally with client and fellow team members, keeping commitments or resetting expectations when necessary. Required to be in the On-Call Rotation in support of 24/7 client emergencies Performs other duties as assigned. STANDARDS FOR SUCCESS Accounts for 100% of time worked by documenting in centrexIT PSA Maintains 98% client satisfaction rating Follows up daily with client on each ticket they are assigned to Enters notes and time in centrexIT PSA no later than 24 hours after scheduled onsite Resolves and closes all assigned tickets within 7 days Responds to all assigned tickets within SLG standards Is on time and ready to work at the beginning of shift Always maintains a professional appearance Embodies centrexIT's core values of "Do IT with C.L.A.S.S." (Care, Leadership, Accountability, Service, and Speed) Requirements: Proficient in information technology regarding both hardware and software Proficient with Microsoft desktop operating systems Windows 8, 10 and 11 Experience with Microsoft server operating systems, specifically Server 2012, 2016, and 2019 Ability to administer Microsoft Active Directory and LDAP protocol, setup new users, security groups, group policies, and other admin AD functions. Understanding of file security management, shared drives, network drives, and their security permissions. Experience with Microsoft 365, Exchange Online, OneDrive, Azure AD. Familiarity with Meraki MDM Telephony proficiency a plus - desktop phone upgrades, modifications, activations, repairs and troubleshooting. Communication, Verbal - Speaks clearly and effectively; listens and gets clarification; responds well to questions. Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar. Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations. Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values. Team Builder - Balances team and individual responsibilities; works well in team environment. Analytical Skills - Ability to use thinking and reasoning to solve a problem. Must be comfortable working in a fast-paced environment with shifting priorities with the ability to remain calm in stressful situations. Excellent customer service skills; compassionate and understanding. Ability to express both sympathy and empathy towards client. Must be a self-starter who is able to stay driven and motivated with little supervision while working at a consistent pace. Must be flexible, honest, and dependable Live Scan Required EDUCATION AND EXPERIENCE Associate degree (two-year college or technical school) Field of Study: IT or related technical field IT industry certifications specifically Microsoft, Cisco and CompTIA preferred At least 2 years of direct experience in IT industry Experience with an MSP a plus Preferred, experience in network / IT systems and troubleshooting steps Experience with multiple OS platforms: Windows, MAC OS, Linux, iOS and Android REASONABLE ACCOMMODATIONS STATEMENT To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. centrexIT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.