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Overview TeleWorld Solutions (TWS) is seeking experienced Technical Leads to supervise field crews supporting nationwide data center infrastructure deployments. Technical Leads serve as the primary onsite resource for crew coordination, productivity, installation quality, safety compliance, and customer interface activities. The ideal candidate possesses strong fiber and structured cabling expertise, leadership experience, and the ability to direct multiple technicians in fast-paced data center environments. Responsibilities Lead and coordinate daily activities for technician crews. Assign work, monitor productivity, and maintain schedule adherence. Ensure installations are completed according to drawings, customer standards, and quality requirements. Perform and oversee fiber optic and copper cabling installations, terminations, testing, and troubleshooting. Conduct quality inspections and corrective action activities. Support field documentation, redlines, as-built records, and daily reporting. Enforce safety procedures, site requirements, and company policies. Coordinate material needs, workforce requirements, and project priorities. Mentor and train junior technicians. Serve as the primary escalation point for field-related technical issues. Qualifications Required High school diploma, GED, or equivalent field experience. 3+ years of structured cabling, telecommunications, or data center installation experience. Experience leading field crews in construction or mission-critical environments. OSHA 10 Certification. Ability to travel extensively and support nationwide deployments. Ability to lift approximately 50 pounds and work from ladders or elevated platforms. Ability to pass client-required background screening, drug testing, and site onboarding requirements. Preferred ES-3J Certification or equivalent low-voltage credential. Data center, hyperscale, or mission-critical construction experience. Experience with ribbon fiber, mass-fusion splicing, OTDR testing, and optical-loss testing. OSHA 30 Certification. Additional OEM certifications from Corning, AFL, Legrand, CommScope, or similar manufacturers. Experience supervising multiple crews simultaneously. Familiarity with QA/QC programs, structured cabling standards, and commissioning requirements. Join Our Veteran-Friendly Team: Are you a veteran or a veteran spouse with expertise in telecommunications? Join our team at TeleWorld Solutions, where we value your military experience and provide great benefits. We invite all veterans and veteran spouses to bring their skills and dedication to our team. TeleWorld Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Genesis10 is currently seeking an Associate Data Center Technician - Onsite for a 12+ month contract position with a Leading Technology Firm located in Hillsboro, OR. As an Associate Data Center Technician, you will be responsible for troubleshooting all failed hard drives and DIMMs. You will also be responsible for the installation of new SSD and NVME into existing servers. You will be mentored by level 2 data center technicians and assist them with various server maintenance tasks as necessary. This role requires basic server component add/remove experience and entry-level Linux troubleshooting skills. Responsibilities: Perform basic hardware diagnostic and troubleshooting of servers, escalating complex issues as necessary Troubleshoot basic Linux OS level issues on all servers Install new SSDs and NVMEs into existing servers Assist engineers in troubleshooting all auto build (Linux Kickstart) nodes that do not build properly Troubleshoot and resolve all network connectivity issues at the physical layer (port flapping, port down, link issues, etc.) Resolve manually-generated tickets through cross-functional collaboration across diverse teams Process (identify, tag, and prepare) all server nodes ready for decommissioning Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth Respond to all system problems on a 24x7 basis and take part in on-call rotation Assist Data Center Technicians in OS level troubleshooting and network troubleshooting Ensure the data center house rules are being followed and immediately report any concerns to leadership Ensure data center cleanliness and report any issues to leadership Requirements: 2+ years in a Data Center Engineering Role 2+ years Linux troubleshooting experience 2+ years server hardware troubleshooting experience Desired skills: Experience with Ticket systems like JIRA, Salesforce, ServiceNow Certifications such as CompTIA Server+, CompTIA Linux+, CompTIA A+ or similar Experience with automation and script use (e.g., Python, Bash) Familiarity with networking protocols and equipment (e.g., switches, routers) Experience using fiber testing equipment and understanding complex network mapping Strong verbal and written communication skills Sound problem-solving logic and analytical skills Ability to work independently and within a team Attention to detail and strong organizational skills Pay range: $23.50 - $32.90 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Position Title: Senior Microsoft Windows Field Deployment Technician - Boise VA Medical Center As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Hourly Rate of Pay: $38.93 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.

Position Title: Senior Microsoft Windows Field Deployment Technician - American Lake VA Medical Center - Tacoma, WA As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Hourly Rate of Pay: $38.93 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.

Position Title: Senior Microsoft Windows Field Deployment Technician - Grand Island VA Medical Center As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Hourly Rate of Pay: $38.93 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.

Position Title: Senior Microsoft Windows Field Deployment Technician - Portland VA Medical Center As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Hourly Rate of Pay: $38.93 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.

Position Title: Senior Microsoft Windows Field Deployment Technician - Seattle VA Medical Center As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Hourly Rate of Pay: $38.93 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.

Stefanini Group is looking for Deskside Technician II for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at / for faster processing. Thank you! Duties and Responsibilities: Troubleshooting and repairing hardware issues; Urgent break/fix replacements (e.g., hardware failure troubleshooting and replacement) in accordance with Knowledge Base Articles and work instructions; Preventative maintenance (e.g., lifecycle); Troubleshooting HW issues on end user devices; Proper utilization of ServiceNow; ServiceNow queue management and Ticket follow-up; Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; Critical project support that involves hardware and/or high-touch user experience; Perform comprehensive site hardware asset inventory; Maintain consumable device inventory count; Conduct spare part and loaner pool management; Support IMACR/D requests; Engage OEM for warranty repairs and follow up on status; Escort OEM technicians onsite when needed. Assist client with physical support for incidents related to network, datacenter, and other activities as requested. Work on child ticket as assigned by Level 2/3 client-provided technical staff. What you need to succeed: Knowledge of multiple manufacturers and operating systems. Excellent troubleshooting capability. Ability to work in a team environment as well as independently. Ability to communicate technical information -technical audiences. Excellent verbal and written communication skills. Ability to complete assignments with no supervision. Ability to search internally/externally for support information. Customer-oriented attitude. Ability to travel locally and in-state to support other sites, if applicable. Valid driver's license and proof of auto insurance, if travel is required. Attendance and schedule adherence are requirements of this position. This position includes continuous walking, bending and lifting equipment sometimes up to 50 pounds and engaging in labor related duties of connecting computer equipment. Knows and applies fundamental concepts, practices and procedures of particular field of specialization. Required Skills: 3 years of min. experience as Desktop Support Specialist. Corporate desk side support with strong emphasis supporting Windows and MacOS and corresponding applications; Troubleshooting and replacing hardware on PCs and Mac laptops and desktops; Active Directory Deploying IT equipment (Windows, Mac); Imaging and staging PCs; Managing the equipment inventory and lifecycle; Migrating End User data; Moving in scope IT equipment; Collecting and coordinating disposal of in scope IT equipment; Facilitating third-party vendor on-site presence for Onsite Lifecycle Management

Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Provide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the NetworkProvide hardware/software support services to onsite client including break/fixImplement virus detection and eradication proceduresDiagnose end-user system failures and implement repair solutionsDiagnose printer and other peripheral devise failures and implement repair solutionsTroubleshoot network devices in order to ensure connectivity from the PC to the Network What do you need to succeed? 3+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10 Experience troubleshooting and replacing hardware on Lenovo PCs Experience using Active Directory Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client Experience troubleshooting wireless connectivity issues Quality Customer Service skills VPN experience. Experience with basic hardware printer support Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making. What do you need to succeed? 1+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10 Experience troubleshooting and replacing hardware on Lenovo PCs Experience using Active Directory Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client Experience troubleshooting wireless connectivity issues Quality Customer Service skills VPN experience. Experience with basic hardware printer support Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP

Job Summary We are seeking four hands-on IT Field Support Technicians to provide onsite desktop, PC, and printer support. Technicians will troubleshoot end-user technical issues, support PC migrations, resolve network connectivity problems, and provide local hands-and-eyes assistance to remote IT teams. This role requires approximately 50% travel, including local and regional driving and domestic air travel to other U.S. locations as needed. Candidates must be comfortable traveling regularly and supporting multiple sites based on project requirements.

Pay Range: $34.17hr - $36.06hr Job Overview: The Audio Video (AV) Support Technician is responsible for the installation, maintenance, monitoring, support, and continuous operation of conference room and audiovisual technology throughout the organization. This role serves as a key member of the onsite AV support team, ensuring conference rooms, collaboration spaces, executive briefing centers, and event venues are fully operational and provide a seamless meeting experience. The technician performs proactive daily room health checks, responds to service requests, troubleshoots complex audiovisual and conferencing issues, coordinates with vendors for escalations and repairs, and supports both routine meetings and large-scale corporate events. The ideal candidate has strong technical expertise in enterprise video conferencing systems, audiovisual hardware, event support, and customer service. Conference Room Operations & Support: Perform daily health checks and preventative maintenance of executive conference rooms and collaboration spaces. Monitor room technology to identify and resolve issues before they impact users. Troubleshoot and resolve audio, video, presentation, display, and conferencing issues. Install, configure, upgrade, and support conference room AV systems and related equipment. Ensure room systems remain current with approved firmware, software, and security updates. Document recurring issues, resolutions, and operational procedures. AV Systems Administration: Support enterprise conferencing and collaboration technologies including Microsoft Teams, Zoom, Cisco Video Endpoints, Poly Video Conferencing Systems, and WebEx Collaboration Solutions. Support displays, projectors, microphones, cameras, speakers, control systems, and digital signal processors. Troubleshoot room control systems, presentation devices, wireless collaboration tools, and peripheral equipment. Coordinate AV equipment moves, additions, and changes across multiple facilities. Incident & Vendor Management: Respond to incidents, service requests, and escalations within established service level objectives. Work directly with team members and service providers to diagnose and resolve open issues. Coordinate repairs, warranty replacements, maintenance activities, and vendor support engagements. Track and document issue resolution activities within approved ticketing systems. Event Support: Provide onsite technical support for executive meetings and all-hands meetings. Assist in planning, setup, testing, and execution of company events. Participate in quarterly large-scale corporate events, coordinating with AV engineers, event producers, and stakeholders to ensure successful execution. Monitoring & Continuous Improvement: Monitor room performance, availability, and user experience metrics. Participate in testing new AV technologies and conferencing solutions. Maintain accurate inventory records and equipment documentation. Required Qualifications: 3+ years of experience supporting enterprise audiovisual and video conferencing environments. Experience with Microsoft Teams, Zoom, Cisco video conferencing systems, Poly endpoints, and WebEx solutions. Experience troubleshooting audio, video, and collaboration technology issues. Knowledge of AV signal flow, audio systems, video distribution, and conferencing infrastructure. Experience supporting executive conference rooms and customer-facing meeting environments. Strong customer service and communication skills. Experience coordinating with external vendors and service providers. Ability to manage multiple priorities in a fast-paced support environment. Preferred Qualifications: Experience supporting live and hybrid corporate events. Familiarity with digital mixers, microphones, cameras, projectors, displays, and AV control systems. Experience with ServiceNow or other enterprise ticketing platforms. Basic understanding of networking concepts including IP addressing, VLANs, QoS, and connectivity troubleshooting. Experience creating technical documentation, runbooks, and support procedures. CTS, CTS-I, CTS-D, Microsoft Teams Rooms, Zoom, or Cisco collaboration certifications preferred. Knowledge, Skills, and Abilities: Enterprise video conferencing technologies. Strong understanding of Microsoft Office (e.g. PowerPoint, Excel). AV equipment installation and configuration. Audio and video troubleshooting. Conference room operations and maintenance. Event production support. Vendor management and coordination. Customer service and executive support. Technical documentation. Incident management processes. Strong verbal and written communication skills. Due to nature of job The candidate must have Ability to lift and install AV equipment. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Description Job Description Onsite Data Center Operations - Lees Summitt, MO 1 year assignment Projected Start Date - ASAP Candidates must be US Citizens to obtain security clearance Please no third party inquiries. Thank you. 4 plus year experience Core Infrastructure Management Install, cable: Servers, storage systems, and racks Network equipment (switches, routers, firewalls) Perform hardware upgrades, replacements, and decommissions Cable management (fiber and copper patching) Rack and stack equipment for new customer deployments Patch firmware and systems where applicable Experience needs to include troubleshooting and repairing and maintaining: Server Hard Drives, Power supplies, BIOS configurations, RAID configurations, Blade Enclosures Customer Support (Key in Multi-Customer DCs) Provide remote hands services, such as: Rebooting servers Swapping drives or cables Checking indicator lights or console output Change Management & Documentation Follow strict change control processes Maintain accurate documentation: Rack layouts Network diagrams Asset inventory Log all work performed for auditing and compliance Vendor & Hardware Coordination Work with vendors for: Hardware repairs (RMA) Maintenance contracts Schedule and supervise third-party work IT Asset Management & Inventory Maintain accurate inventory of all IT assets: Servers, networking equipment, storage devices Customer-owned vs. provider-owned hardware Tag and label equipment with asset IDs and customer identifiers Track asset locations (rack, cabinet, cage level) Ensure proper disposal or recycling of retired equipment (following compliance standards) Receiving & Logistics Receive, inspect, and log incoming equipment shipments Verify contents against purchase orders or customer requests Coordinate staging of equipment before deployment Manage shipping and returns (RMAs) Documentation & Asset Tracking Systems Update and maintain asset management systems (e.g., CMDB, DCIM tools) Record: Serial numbers MAC addresses Warranty details Ownership (customer-specific tracking is key in multi-tenant DCs) Additional Information All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers. F2OnSite supports and adheres to all state laws regarding background checks. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Job Description Job Description AbelCine, a premier provider of equipment and technology solutions for the broadcast, production, and new media industries, is seeking experienced AV Technicians to join our freelance crew roster in support of a corporate client in New York City. This opportunity is well-suited for technically skilled professionals with hands-on Cisco and Crestron experience who can independently manage AV systems while delivering exceptional, white-glove technical support to C-suite executives and other senior-level stakeholders. Key Responsibilities Operate and troubleshoot corporate AV systems, including Cisco codecs and Crestron switchers Provide technical support for executive meetings, presentations, and corporate events Set up and mic presenters using lavalier microphones Manage laptop connections, swap presentation sources, and troubleshoot connectivity issues Switch between PowerPoint presentations and manage presentation content Monitor and adjust audio levels throughout meetings and events Diagnose and resolve AV and technical issues in real time to minimize disruptions Provide general production and technical support to ensure meetings and events run smoothly Deliver professional, responsive, and discreet service to executives, clients, and other stakeholders Requirements for a successful candidate Demonstrated hands-on experience with Cisco codecs and Crestron switchers Previous experience in corporate AV, broadcast, live events, or a similar technical production environment Proficiency in microphone setup, audio level management, presentation switching, and laptop/source management Strong troubleshooting and problem-solving skills, with the ability to work independently under pressure Excellent communication and interpersonal skills, with a polished, professional demeanor Ability to deliver high-touch, white-glove support to C-suite executives and senior-level clients Strong organizational skills, attention to detail, and the ability to anticipate client needs Ability to work independently while collaborating effectively with clients and production teams Flexibility to accept assignments based on client needs and availability Physical Effort Prolonged periods of standing and walking during meetings and events Dexterity to operate AV equipment, presentation systems, and audio controls Ability to transport and handle AV equipment as needed Ability to remain focused while monitoring multiple technical systems and responding to issues in real time Engagement Details Engagement: Temporary Start Date: As needed End Date: Ongoing; assignments offered based on client needs Location: Onsite - New York, NY Schedule: As needed, based on client requirements Compensation Range: $680 per 8-hour day - $1,000 per 10-hour day, to be discussed At AbelCine, we believe in fostering a diverse, inclusive, and collaborative work environment. We are committed to equal-opportunity hiring and value a team that brings a range of perspectives, skills, and experiences to our company. Powered by JazzHR DI7tfJqLXu

Job Description Job Description Onsite Data Center Operations - Lees Summitt, MO 1 year assignment Projected Start Date - ASAP Candidates must be US Citizens to obtain security clearance Please no third party inquiries. Thank you. 4 plus year experience Core Infrastructure Management Install, cable: Servers, storage systems, and racks Network equipment (switches, routers, firewalls) Perform hardware upgrades, replacements, and decommissions Cable management (fiber and copper patching) Rack and stack equipment for new customer deployments Patch firmware and systems where applicable Experience needs to include troubleshooting and repairing and maintaining: Server Hard Drives, Power supplies, BIOS configurations, RAID configurations, Blade Enclosures Customer Support (Key in Multi-Customer DCs) Provide remote hands services, such as: Rebooting servers Swapping drives or cables Checking indicator lights or console output Change Management & Documentation Follow strict change control processes Maintain accurate documentation: Rack layouts Network diagrams Asset inventory Log all work performed for auditing and compliance Vendor & Hardware Coordination Work with vendors for: Hardware repairs (RMA) Maintenance contracts Schedule and supervise third-party work IT Asset Management & Inventory Maintain accurate inventory of all IT assets: Servers, networking equipment, storage devices Customer-owned vs. provider-owned hardware Tag and label equipment with asset IDs and customer identifiers Track asset locations (rack, cabinet, cage level) Ensure proper disposal or recycling of retired equipment (following compliance standards) Receiving & Logistics Receive, inspect, and log incoming equipment shipments Verify contents against purchase orders or customer requests Coordinate staging of equipment before deployment Manage shipping and returns (RMAs) Documentation & Asset Tracking Systems Update and maintain asset management systems (e.g., CMDB, DCIM tools) Record: Serial numbers MAC addresses Warranty details Ownership (customer-specific tracking is key in multi-tenant DCs) Additional Information All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers. F2OnSite supports and adheres to all state laws regarding background checks. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. Company Description F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Job Description Job Description Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a Failure Analysis Engineer to perform engineering investigations of significant customer field and line escalations related to hardware issues and collaborate with numerous internal engineering disciplines to resolve hardware issues. Once a part of the team, you will be responsible for a wide variety of tasks within the Test and Reliability Engineering Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. The Failure Analysis Engineer will monitor test failure trends in NPI, provide corrective actions to improve production test yields, and assist this Test and Reliability Engineering Department as needed. Responsibilities Interface with customers and internal cross-functional teams to root cause hardware issues to the component level Perform engineering investigations of significant customer field and line escalations related to hardware issues Monitor test failure trends in NPI and provide corrective actions to improve production test yields Design and develop debug tools to improve debug process and efficiency Provide training to technicians and debug team on new and existing debug procedures and product troubleshooting Support internal communications of techniques and processes for WW RMA & Service Centers Drive "best practices" across WW Operational, RMA & Service Sites Program manage CSP/Enterprise account Reliability requirements Facilitate Reliability strategy discussions Other duties as assigned Qualifications Bachelor's or Master's degree in electrical or computer engineering required Minimum of 4 years' experience designing and debugging Industry Standard Computing platforms required Experience in hardware/firmware/software development and test methodologies preferred Knowledge of key server technologies including Intel, AMD, ARM multi-core microprocessors, DDR 4/5 and NAND memory, and PCA design preferred Reasons you should work for us: Comprehensive benefits package including medical, dental, and vision insurance coverage. Basic life insurance and short-term disability coverage provided by employer. Supplemental life insurance and long-term disability coverage options available. 401K with employer contribution. Personal, Vacation, and Holiday paid time off for all full-time employees. Onsite Aurora Health & Wellness Center available for all employees. Employees are continuously encouraged to learn and grow their careers in smart manufacturing.

Job Description Job Description National Technology Integrators is searching for a technician that specializes in the installation, programming, commissioning and service of audio, video and acoustic systems for commercial and government facilities. Audio Visual Technician will perform the onsite installation of audio/video systems and must possess the following skills. Technician needs to be skilled and have A/V integration experience (min. 3+ years). Be knowledgeable in all phases of systems integration, capable of working independently, able to effectively interface with client and other trades. (CTS or CTS-I Certification is a plus.) Have extensive knowledge of: signal flow, cabling, signal types, connections and terminations, rigging and drawings Possess good AV troubleshooting skills and have the ability to resolve complex issues with detailed AV and control systems - using site documentation and diagrams. Perform commercial, onsite audio/video equipment installation, including low voltage wiring installation, terminations, organized equipment rack wiring, programming, testing, as well as the ability to determine structural installation of speakers, displays, screens and projectors. Ability to work on man lifts and high locations. Maintain a clean driving record. Willingness to travel around the DC Metropolitan Area and to the Gaithersburg Warehouse (Required) Benefits: Health/Welfare insurance Paid time off Professional development assistance Schedule: 8 - 9 hour shift Monday to Friday Education: High school or equivalent (Required) Experience: Commercial AV Installation: 3+ years (Required) License/Certification: CTS (Preferred) Driver's License (Required)

Job Description Job Description Location: New York, NY. Job Type: Full-Time Position Summary We are seeking an experienced Lead Audio Visual (AV) Technician to oversee the daily operation, maintenance, and support of enterprise audiovisual technology across conference rooms, executive spaces, collaboration environments, and live events. This role combines hands-on technical expertise with team leadership, customer service, and operational oversight to ensure a seamless meeting and event experience for employees, executives, and clients. The ideal candidate is a technical expert who can troubleshoot and resolve complex AV issues, proactively maintain meeting spaces, lead high-profile event support, mentor team members, and build strong relationships with business stakeholders. This position requires someone who is equally comfortable solving technical problems, leading a team, and delivering exceptional customer service. Key ResponsibilitiesAudio Visual Operations Independently operate, maintain, troubleshoot, repair, and optimize enterprise AV systems and peripherals. Perform daily morning inspections of all conference rooms to proactively identify and resolve technical issues before meetings begin. Conduct pre-meeting AV checks for executive meetings, client presentations, and high-profile events. Provide onsite support for executive leadership, board meetings, and client-facing presentations. Troubleshoot, repair, upgrade, and replace AV hardware and software components. Diagnose audio, video, control system, and signal flow issues. Maintain and support conferencing technologies including Zoom, Microsoft Teams, Cisco Webex, and other collaboration platforms. Support live event production, presentations, town halls, and special events. Coordinate with third-party vendors for repairs, upgrades, warranty work, and preventative maintenance. Maintain accurate AV inventory, asset tracking, and equipment documentation. Ensure all support requests meet established SLA and performance standards. Document incidents, service requests, and resolutions within ServiceNow. Technical Expertise Support and maintain: Crestron Control Systems Poly Video Conferencing Cisco Collaboration Endpoints Digital Signage Wireless Presentation Systems Audio DSP Systems Microphones, Cameras, and Displays Configure and support AV integrations and room automation technologies. Recommend technology upgrades and continuous improvements that enhance user experience and operational efficiency. Leadership & Team Management Lead daily AV operations and coordinate team workload. Delegate assignments, establish priorities, and monitor service delivery. Create a collaborative, customer-focused team culture built on accountability and communication. Coach, mentor, and develop AV technicians through ongoing feedback and training. Identify skill gaps and recommend training opportunities. Conduct performance reviews and support employee development. Resolve team issues while promoting a positive work environment. Client & Stakeholder Management Partner with executives, event teams, finance, marketing, IT, executive assistants, and business leaders to anticipate AV support needs. Manage client expectations and provide technical consultation for meetings, presentations, and special events. Communicate real-time updates during high-profile incidents and ensure timely resolution. Build trusted relationships across the organization through exceptional customer service and proactive communication. Required Qualifications Minimum 5+ years of enterprise Audio Visual support experience. Previous experience leading or mentoring an AV support team. Strong knowledge of: Crestron Poly Cisco collaboration solutions AV signal flow Digital audio and video technologies Experience supporting: Zoom Microsoft Teams Cisco Webex BlueJeans Experience supporting executive meetings and live event production. Experience using ServiceNow or similar IT ticketing platforms. Strong troubleshooting and analytical skills. Excellent written and verbal communication skills. Outstanding customer service and relationship-building abilities. Preferred Qualifications Certified Technology Specialist (CTS) certification preferred. Additional AVIXA, Crestron, Cisco, Poly, or Microsoft certifications are a plus. Experience supporting enterprise conference centers, executive briefing centers, or corporate headquarters. Familiarity with ITIL service management practices. What We're Looking ForTechnical Expert ("Doer") Hands-on technical leader capable of diagnosing and resolving complex AV issues independently. Proactively maintains conference rooms and collaboration spaces. Comfortable supporting after-hours meetings, executive events, and off-site functions. Strategic Thinker ("Thinker") Identifies opportunities to improve AV technology, processes, and user experience. Stays current on emerging AV technologies and recommends innovative solutions. Anticipates potential issues before they impact business operations. Relationship Builder Delivers exceptional customer service and builds trusted relationships across all levels of the organization. Partners effectively with executives, finance, events, marketing, IT, and business leaders. Understands business priorities and proactively supports organizational needs. Physical Requirements Frequently walk, stand, bend, kneel, climb ladders, and work in conference rooms and event spaces. Lift, carry, push, or move equipment weighing up to 40 pounds, with the ability to transport larger equipment using carts. Ability to work extended hours, evenings, and weekends when supporting executive meetings or special events. Visual ability to distinguish colors, indicators, wiring, and display components. Ability to use computers, mobile devices, and communication equipment simultaneously while providing technical support. Why Join Us? This is an exciting opportunity to lead enterprise AV operations supporting executive leadership, high-profile client meetings, and mission-critical business events. You'll play a key role in delivering exceptional workplace technology experiences while helping shape the future of collaboration and meeting technologies across the organization. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $42.75-$42.75 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason. Bonuses: Are available for employee and client referrals for current employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. . click apply for full job details

Job Description Job Description The Opportunity: Federal Sherpa is uniquely positioned to support the United States Army's Mission Command Training Program (MCTP) at Fort Leavenworth, KS by delivering strategic program and project management expertise tailored to MCTP. Leveraging a team of seasoned professionals-including U.S. Army veterans and former senior government executives-we provide mission-focused solutions that enhance War Fighter Exercises and SRM-aligned training. Our commitment to integrity, performance, and innovation ensures that operational forces are equipped to execute unified land operations and respond effectively to domestic crises, reinforcing the Army's readiness and command capabilities. Location: Onsite - Mission Command Training Program (MCTP) - Fort Leavenworth, KS Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact on national security? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer focused engineering solution. As an AV technician you manage and provide oversight of the audiovisual (AV) and video teleconferencing (VTC) for an Operations Group at the Mission Command Training Program (MCTP) at Fort Leavenworth, KS. You also interact with the training audience to digitally document their progression through the operations process. Your role will involve collaborating with a team of AV/VTC technicians to support national security missions. You'll assist with setup, operation, and teardown of video-related equipment for exercises and events. Additionally, you'll contribute to maintaining personnel readiness by documenting training audience activities and by participating in training and professional development activities. Audiovisual and video teleconferencing support: • Provide high-level support and troubleshooting for all VTC and AV technology, including setup, configuration, and maintenance. Act as a technical point of contact for commanders and other senior leaders regarding video conferencing and event support. Ensure smooth integration of VTC sessions with other mission command information systems for briefings, After Action Reviews (AARs), and other command presentations. • This includes planning, coordinating, and executing all video support requirements for Warfighter Exercises (WFXs) and other high-level command training events, to include . The team lead ensures all AV/VTC systems, including webcasting and streaming capabilities, are fully operational and troubleshoot complex issues to minimize training disruption. Responsibilities: Team support and collaboration: • Work closely with a team of AV/VTC technicians, assisting with scheduling and performance tasks. • Participate in the setup, operation, and teardown of all video-related equipment for exercises and events. • Contribute to personnel readiness by engaging in training and professional development to maintain proficiency in all relevant systems. • Audiovisual and video teleconferencing support: • Provide high-level support and troubleshooting for all VTC and AV technology, including setup, configuration, and maintenance. • Serve as a technical point of contact for commanders and other senior leaders regarding video conferencing and event support. • Ensure seamless integration of VTC sessions with other mission command information systems for briefings, After Action Reviews (AARs), and other command presentations. • Streaming and webcasting operations: • Assist the team in operating and maintaining advanced webcasting and streaming video systems to disseminate information during exercises. • Support troubleshooting of complex streaming issues, ensuring quality video and audio delivery for remote participants and observers. Equipment management: • Provide demonstrated expertise in operating and maintaining VTC codecs, VTC enterprise components, and video streaming appliances. • Utilize strong knowledge of and experience with Cisco, Tandberg, and Polycom products to support VTC systems. • Manage equipment inventory, conduct preventative maintenance, and coordinate with vendors for repairs and upgrades. • Exercise planning and coordination: • Participate in Joint Exercise Life-Cycle (JELC) planning conferences to coordinate technical requirements with military and contractor stakeholders. • Plan and prepare all AV/VTC capabilities to meet demanding exercise timelines, often in dynamic, fast-paced environments. Regulatory compliance: • Ensure all activities and procedures comply with current Army and Joint regulations and publications applicable to VTC and AV support. • Problem-solving and issue resolution: • Serve as the primary escalation point for all Operations Group technical issues related to video and audio systems during exercises and events. • Lead the diagnostics and resolution of complex technical problems, often under high-pressure conditions. • Ensure quality of A/V products to outstations, to include audio and visual feeds, slides, and other products as directed by the government. This position may require access to restricted facilities. Due to the nature of work performed within those facilities, U.S. citizenship is required. Join us. The world can't wait. Qualifications: • Training/education in video production or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. • Minimum of five (5) years of related experience in the support and troubleshooting of videoconferencing and audiovisual technology. • Extensive knowledge with demonstrated experience in Webcasting and Streaming Video systems using today's latest technology. • Experience working in a dynamic environment and producing quality work under demanding timescales. • Strong knowledge with demonstrated experience operating and maintaining VTC Codecs, VTC Enterprise components, and Video Streaming appliances. • Experience working with and troubleshooting Cisco, Tandberg, and Polycom products required for AAR VTC support. • Familiarity with all current Army and Joint regulations and publications applicable to this position prior to employment. • Must be a US Citizen and possess an active DoD Secret or higher security clearance. Clearance: (Used for ability to obtain a clearance or specific clearance requirements) Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Vetting: (Used for Public Trust or DHS suitability) Public Trust: Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client; Public Trust determination is required. Powered by JazzHR nAy7m8jT7F

Job Description Job Description Description: PHD Services is seeking an Audio Visual and Facility Support Specialist to support corporate office environments and conference facilities. This position is responsible for maintaining, troubleshooting, and improving audio visual technology systems while also serving as a key onsite resource for facility support and workplace operations. The ideal candidate will have strong technical troubleshooting abilities, excellent customer service skills, and the ability to manage multiple priorities in a fast-paced corporate environment. This role requires a proactive individual who enjoys solving problems, supporting end users, and ensuring meeting spaces remain fully operational and ready for use. Job Responsibilities: Audio/Visual Support: Inspect, test, troubleshoot, and maintain conference room technology and audio visual systems. Support video conferencing platforms including Microsoft Teams, Zoom, and other collaboration tools. Diagnose and resolve issues involving displays, projectors, microphones, speakers, cameras, control panels, and presentation equipment. Perform preventative maintenance on conference room and meeting space technology. Maintain inventory or AV equipment, cables, adapters, batteries, and related accessories. Coordinate equipment repairs, replacements, and upgrades as needed. Assist with installation and configuration of new audio visual equipment and technologies. Provide onsite support for meetings, presentations, executive briefings, and corporate events. Set up and test equipment prior to meetings and events. Assist presenters with presentations, connectivity, and meeting technology. Monitor and support live events to ensure uninterrupted operation. Restore conference rooms and event spaces following meetings and events. Facility Support: Serve as an onsite resource for employees requiring facility-related assistance. Coordinate service requests and support workplace operational needs. Assist with small facility improvement projects and workspace technology initiatives. Support conference room readiness, workplace organization, and operational continuity. Coordinate with maintenance personnel, contractors, vendors, and facility teams as needed. Project and Technology Coordination: Recommend improvements and upgrades to conference room technology and collaboration systems. Assist with procurement and purchasing of audio visual equipment and related technology. Lead or support AV improvement projects, equipment deployments, and technology upgrades. Maintain documentation or equipment inventories, room configurations, and operational procedures. Coordinate with Information Technology, Facilities, and other support teams to maintain technology standards. Requirements: High school diploma or equivalent 3+ years of experience supporting audio visual systems, technology, facilities, or related technical environments. Strong troubleshooting and problem-solving abilities. Experience supporting conference room technology and video conferencing systems. Ability to prioritize multiple tasks and work independently. Strong communication and customer service skills. Valid driver's license.