Description:
Expeditor (Expo)
Parma Tavern Buford, Georgia
$12-$14 per hour plus tips, based on experience
Parma Tavern is seeking an organized, dependable, and detail-oriented Expeditor (Expo) to join our team. For years, Parma Tavern has been a neighborhood favorite, serving an eclectic mix of Italian-inspired pub fare featuring stone oven pizzas cooked in our 600-degree brick oven, fresh pasta with made-from-scratch sauces, house-ground burgers, shareable appetizers, and an extensive selection of craft beer, wine, and handcrafted cocktails.
What truly sets Parma apart isn't just the food-it's our people. Many of our team members have been with us for years because we've built a culture based on teamwork, respect, consistency, and genuine hospitality. We work hard, support one another, and believe every guest deserves an exceptional dining experience.
The Expeditor is one of the most important positions in the restaurant. Acting as the communication link between the kitchen and Front of House team, the Expo ensures every plate is accurate, every modification is correct, every ticket flows efficiently, and every guest receives food that meets Parma Tavern's quality standards.
In addition to managing the expo line, this position plays an important role in coordinating takeout operations. When assigned, the Expo is responsible for ensuring every takeout order is prepared accurately, packaged professionally, includes all requested items and condiments, and is delivered to the appropriate guest, third-party delivery driver, or designated To-Go Specialist. During busy periods, the Expo may also assist by entering takeout orders into the POS system to help maintain efficient service.
We're looking for someone who thrives in a fast-paced environment, communicates clearly, pays close attention to detail, and takes pride in helping the entire restaurant succeed.
What We're Looking For
- Previous restaurant experience is required
- Experience as an Expeditor, Food Runner, Server Assistant, Line Cook, or Server is strongly preferred
- High-volume restaurant experience is a plus
- Strong communication and organizational skills
- Exceptional attention to detail and food presentation
- Ability to multitask while maintaining accuracy and urgency
- Ability to remain calm and focused during busy services
- Positive attitude with a team-first mentality
- Dependable, punctual, and prepared for every shift
- Flexible availability based on business needs
- Desire to grow with a stable and successful restaurant
Position Responsibilities
- Coordinate communication between the kitchen and Front of House team
- Review every ticket for accuracy before food leaves the kitchen
- Verify modifications, allergies, and special requests
- Ensure all menu items meet company recipe, presentation, and quality standards
- Monitor ticket times and help maintain an efficient flow of service
- Garnish, inspect, and stage food for accurate delivery
- Communicate product shortages, ticket delays, and kitchen updates to service staff
- Oversee the quality and accuracy of all takeout orders before they leave the restaurant
- Verify each takeout order includes all food items, modifications, sauces, utensils, condiments, and beverages
- Properly package takeout orders to maintain food quality and presentation
- Coordinate completed takeout orders with guests, third-party delivery drivers, or the designated To-Go Specialist
- Assist with entering takeout orders into the POS system when business needs require
- Help maintain cleanliness and organization of the expo line and takeout area
- Work closely with managers, cooks, servers, bartenders, and support staff throughout the shift
- Follow all company standards, food safety procedures, and Health Department regulations
- Support the kitchen and dining room wherever needed to ensure an exceptional guest experience
Food Quality & Service Standards
The Expeditor is responsible for protecting the guest experience before every plate reaches the table or leaves the restaurant.
Our Expo team members are expected to:
- Ensure every dine-in and takeout order meets Parma Tavern's presentation standards
- Verify recipe builds, portion consistency, and food quality
- Maintain organized ticket flow throughout each service
- Ensure takeout orders are packaged accurately and completely before release
- Communicate effectively with both Front and Back of House teams
- Follow all company procedures and Health Department requirements
- Help maintain a clean, organized, and professional expo station
Schedule & Availability
Parma Tavern serves guests from lunch through late night, with busy weekends and changing business levels throughout the week.
Applicants should have flexible availability, including:
- Lunch and dinner shifts
- Evening and late-night shifts
- Weekends
- Holidays and special events
- Opening and closing responsibilities as scheduled
The strongest candidates are dependable, flexible, and understand the importance of teamwork in a high-volume restaurant.
Qualifications
- Restaurant experience required
- Previous Expo experience preferred
- Strong multitasking and communication skills
- Excellent organizational and time-management abilities
- Ability to prioritize multiple tickets while maintaining accuracy
- Exceptional attention to detail
- Ability to stand and walk throughout the shift
- Ability to lift up to 50 pounds
- Working knowledge of Health Department and food safety standards preferred
- Successful completion of company product knowledge training, including written and verbal evaluations
- Commitment to following all company policies, procedures, and operational standards
What We Offer
- $12-$14 per hour plus tips based on experience
- Employee dining benefits
- Flexible scheduling
- Supportive leadership and a team-oriented culture
- Ongoing training and development
- Opportunities for advancement within our growing restaurant group
- A workplace built on respect, teamwork, and long-term success
At Parma Tavern, the Expeditor is far more than a food runner. This position serves as the bridge between the kitchen and dining room, ensuring quality, communication, consistency, and accurate takeout execution throughout every shift.
If you're organized, dependable, work with urgency, enjoy coordinating multiple priorities, and take pride in delivering every order correctly-whether it's headed to a dining room table or out the door-we'd love to meet you.
Apply today and become part of the Parma Tavern family.
Requirements:
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