Job Description
Job Description Job Description Greystone Engineering Solutions is an innovative automation and technology company specializing in advanced device processing systems, robotics integration, machine automation, diagnostics, and industrial test platforms. We operate in a fast-paced, hands-on environment supporting large enterprise customers across the U.S.
We are looking for energetic, fast-thinking, technically curious individuals who thrive in an active machine operation environment and are eager to grow with a cutting-edge automation company.
Position Overview
The Automation & Technical Support Technician will support machine operation, maintenance, system setup, and technical service activities across Greystone's automation platforms. This role is ideal for a high-school graduate or entry-level college candidate (Industrial Engineering, Electronics, or related field) who is mechanically inclined, technically sharp, and quick to learn.
This is a dynamic, hands-on position requiring adaptability, travel flexibility, and strong communication skills.
Key Responsibilities
Support setup, calibration, and maintenance of automated machines and robotics systems
Assist in installation and commissioning of equipment at customer sites
Troubleshoot mechanical, electrical, and basic software issues
Perform preventive maintenance and system inspections
Assist engineering team with system upgrades and modifications
Document service activities and create clear technical reports
Provide professional on-site customer support when required
Maintain organized tools, spare parts, and work areas
Support testing, diagnostics, and system validation processes
Required Qualifications
High school diploma required
Some college coursework in Industrial Engineering, Electronics, Mechanics, or related technical field preferred
Basic understanding of mechanical systems
Basic understanding of electrical wiring and components
Basic software troubleshooting skills
Strong problem-solving ability and fast learner
Comfortable working around industrial equipment and automated systems
Strong written and verbal communication skills
Ability to create clear reports and basic presentations
Must be willing and able to travel on short notice
Valid driver's license required
Preferred Skills (Plus but Not Required)
Experience with industrial equipment or robotics
Familiarity with diagnostics software tools
Basic understanding of networking or computer systems
Experience reading technical drawings or schematics
Experience using hand tools and measurement tools
Personal Traits We Value
Fast thinker and proactive problem solver
Highly motivated and eager to learn
Hands-on and detail-oriented
Professional and customer-focused
Able to work independently and as part of a team
Flexible and adaptable to changing environments
Physical Requirements
Ability to lift up to 50 lbs
Ability to stand for extended periods
Ability to work in warehouse or industrial environments
What We Offer
Competitive compensation
Growth opportunities in automation and robotics
Exposure to advanced industrial technologies
Travel opportunities
Hands-on learning in a fast-moving technical environment