Senior Technical Support Contractor

  • Avexon
  • New Orleans, Louisiana
  • 06/18/2026
Full time Information Technology Telecommunications

Job Description

Job Description Job Description

The Sr. Tech Support personnel will perform a variety of comparatively complex IT planning, support, and project-related duties. Must demonstrate an exceptional standard of quality and holds themselves accountable to achieving excellent results.

This contract (1099) role is located on-site at various customer locations with moderate travel expected throughout Louisiana. The position is expected to last until January 2024. The term of this contract could be extended based on business needs.

Responsibilities include but are not limited to:

Providing IT support to our users

Microsoft Hyper=V Management

Microsoft Windows Server Operating Systems (to include Active Directory Domain Services)

Cisco Infrastructure Management

Endpoint Protection Management and Deployment

Microsoft Exchange and/or 0365 GCC Tenant migration and management

Handling day to day operational tasks

Maintaining security and operational policies on new and existing systems

Windows/Office

Resolving any issues related to our infrastructure, both internally hosted and cloud-based. This includes: email, printers, wired and wireless networks within the offices, video conferencing and VPN

Researching and implement new and innovative solutions to the technical challenges that arise

Maintain our technical facilities to the highest standard

Ability to manage multiple tasks

Willingness to work flexible /odd hours at times based on business need

Travel throughout the state of LA is required

Qualifications:

3-5 years experience on an ITOps team

Active Directory Domain Services, Group Policy Management

Windows Imaging and Driver Management

User Profile analysis and migration

Excellent organizational, presentations and communication skills

Ability to work independently to resolve issues while following team led instructions

Preferred qualifications:

Advanced troubleshooting with basic hardware and software components

Network experience with many different layer 2 manufactured devices

Windows Deployment Services

Desktop and Mobile Device imaging and user transition

Data analysis, Application Rationalization, and migration

Third party software to be migrated and handled on a case by case basis

We invite qualified candidates to email their resume to .

Avexon is an equal opportunity employer.

Company Description Avexon delivers a unique combination of professional information technology services to clients with leading-edge hardware and software solutions that will deliver an end-to-end partner for our clients technology needs. Our technology consultants gain a deep insight of business needs and determine the best information technology solutions to fit our client's specific goals by delivering a customized, cost-effective solution unmatched by other vendors. Company Description Avexon delivers a unique combination of professional information technology services to clients with leading-edge hardware and software solutions that will deliver an end-to-end partner for our clients technology needs. Our technology consultants gain a deep insight of business needs and determine the best information technology solutions to fit our client's specific goals by delivering a customized, cost-effective solution unmatched by other vendors.