Senior Clinical Information Systems Analyst
Pay Range: $55-$59/hr.
We are seeking an experienced Senior Clinical Information Systems Analyst to support ambulatory clinical applications within a healthcare IT environment. This role plays a key part in application support, system implementation, workflow optimization, and ongoing maintenance of clinical systems.
The ideal candidate combines strong analytical skills with hands-on healthcare application experience and the ability to translate complex clinical workflows into scalable technical solutions. This role includes both operational support and project-based responsibilities such as system upgrades, testing, and collaboration with clinical and technical stakeholders.
Key Responsibilities
- Provide day-to-day support for clinical applications, including incident resolution and service requests
- Lead and support system implementations, upgrades, and enhancement initiatives
- Analyze clinical workflows and translate business requirements into system design and technical solutions
- Develop, execute, and document test plans for system changes, enhancements, and upgrades
- Troubleshoot application issues and interface/integration problems (inbound and outbound)
- Collaborate with clinical staff, IT teams, and vendors to ensure system performance and usability
- Create and maintain system documentation, user guides, and SOPs
- Support end-user training and adoption of system enhancements
- Identify risks, issues, and improvement opportunities; recommend and implement solutions
- Participate in project activities including task coordination and deliverable review
- Ensure systems meet operational, regulatory, and infrastructure requirements
- Participate in on-call rotation to support 24/7 operations
Required Qualifications
- Bachelor's degree in Computer Science, Information Systems, or related field
- (Or 4+ years of additional relevant experience in lieu of degree)
- 5+ years of healthcare IT experience, including system support, implementation, and testing
- Experience supporting clinical applications such as Revenue Cycle systems and PowerChart
- Strong analytical and problem-solving skills with ability to independently resolve complex issues
- Experience supporting clinical workflows in healthcare environments
- Hands-on experience creating and executing test plans and validating system functionality
- Strong documentation skills with ability to translate technical concepts for business users
- Experience troubleshooting system interfaces and integrations
- Excellent communication skills (written and verbal)
- Ability to support on-call rotations and flexible schedules
Preferred Qualifications
- Experience with ambulatory clinical systems
- Prior healthcare IT consulting experience
- Exposure to workflow optimization and system standardization initiatives
Additional Requirements
- Ability to travel between sites as needed
- Strong stakeholder communication and professionalism
- Ability to independently manage issues through full resolution