Job DescriptionJob Description
ComResource is looking for a Network Engineer - Voice.
We need someone to assist in supporting and enhancing enterprise voice networking infrastructure across multiple locations.
Responsibilities:
- Support enterprise voice network including PBX systems and VoIP technologies
- Perform move/add/change of stations, voicemail, fax, and call tree configurations
- Support construction and renovation voice projects
- Configure and maintain Cisco voice systems
- Implement dial plans and contact center configurations
- Troubleshoot circuits, gateways, and connectivity issues
- Participate in 24x7 on-call rotation
- Develop project documentation per PMO standards
Essentials:
- 3-5 years of voice networking experience
- Strong knowledge of Cisco voice environments
- Strong understanding of VoIP (H.323, SIP) and TDM
- Experience with gateways, session border controllers, and voicemail systems
- Connectivity troubleshooting skills
- Bachelor's degree or equivalent experience
Desired:
- Linux administration experience
- Contact center configuration experience
- Experience supporting large enterprise voice environments
Req ID: CG