Job DescriptionJob Description
Help Desk Industrial Technician
Global Electronic Services is seeking a motivated and customer-focused Help Desk Industrial Technician to join our team! In this role, you will diagnose and resolve computer-related issues while providing exceptional support to our clients.
Key Responsibilities:
- Provide technical assistance with computer hardware and software
- Troubleshoot and resolve client issues via phone, in person, or electronically
- Recommend hardware and software improvements to enhance performance
- Accurately track and document customer issues and resolutions
Qualifications:
- Previous experience in IT, customer service, or a related field
- Strong ability to build rapport and communicate effectively with clients
- Excellent troubleshooting and critical thinking skills
- Positive, professional, and team-oriented attitude
Benefits:
- Health, Dental, and Vision Insurance: Available the 1st of the month following 60 days of employment
- Paid Time Off (PTO): Begins after 90 days - 6 days (48 hours) in the first year, plus an additional 5 days after your 1-year anniversary (total of 88 hours annually)
- 401(k): 6% company match after 1 year of service
About Us:
Global Electronic Services was established in 2000, and we're proud to be celebrating 26 years in business. We are the largest B2B industrial repair facility in the United States, specializing in hard-to-repair and obsolete equipment. With state-of-the-art facilities in Buford, GA and Euless, TX, we are committed to delivering expert solutions and exceptional service to our customers nationwide.
If you're ready to grow your career with a stable, industry-leading company, we'd love to hear from you!
Company DescriptionAbout Global Electronic Services
Founded in 2000, Global Electronic Services proudly celebrates 26 years of excellence. We are the largest B2B industrial repair facility in the United States, specializing in the repair of hard-to-service and obsolete industrial electronic equipment.
With two state-of-the-art repair facilities-our headquarters in Buford, Georgia, and a second location in Euless, Texas-we deliver industry-leading repair solutions and fast turnaround times that help keep operations running smoothly.
Learn more about our capabilities by taking a virtual tour of our facilities on our YouTube channel, or explore our company brochure and website for videos highlighting our expertise across a wide range of industrial technologies.Company DescriptionAbout Global Electronic Services
Founded in 2000, Global Electronic Services proudly celebrates 26 years of excellence. We are the largest B2B industrial repair facility in the United States, specializing in the repair of hard-to-service and obsolete industrial electronic equipment.
With two state-of-the-art repair facilities-our headquarters in Buford, Georgia, and a second location in Euless, Texas-we deliver industry-leading repair solutions and fast turnaround times that help keep operations running smoothly.
Learn more about our capabilities by taking a virtual tour of our facilities on our YouTube channel, or explore our company brochure and website for videos highlighting our expertise across a wide range of industrial technologies.