Network Operations Technician (Night Shift)

Network Technician (Night Shift)

Location: Phoenix, AZ 85017 - hybrid - onsite 2 days/week

Duration: Permanent

Shift: Wednesday - Saturday, 8 PM - 7 AM

Pay Rate: $28/hr

Qualifications:

• BS degree or equivalent training or experience in IT, Computing or a relevant field.
• Experience in messaging systems (Exchange, Teams, Jabber )
• Familiar with trouble ticket system (ServiceDesk)
• Must be able to adapt to new technologies and processes
• High level of attention to detail
• Self-motivated and self-sufficient with ability to work under minimal supervision.
• Willingness to work evenings, weekends, holidays as required to provide support and maintenance for systems, and to ensure 24/7 support and troubleshooting.
• Must have clean driving record

Job Description:

Insight Global is seeking a full time Network Operations Technician working under the direction of the NOC Supervisor and IT Management for a large higher education client. Essential responsibilities include providing production network and systems monitoring, performing moderately complex fault-management and assigned configuration tasks in support of customers and customer supporting systems. This position is the technical lead for identifying and isolating large-scale systems and network issues. This person will perform routine tape rotations, provide routine remote hands-on work, and participate in additional support functions related to Operations Center and data center operations as needed.