ServiceNow Field Service Management (FSM) Lead

  • Velvet Ledger Workforce
  • San Francisco, California
  • 04/24/2026
Full time Information Technology Telecommunications Oracle

Job Description

Job DescriptionJob Description

Skills: Oracle Developer 6i - Forms

Experience Required: 8-10

Role Description

Lead the implementation and configuration of the ServiceNow FSM module Build out FSM functionalities including Preventative Maintenance and Calibration automated tasks. Ensure workflows and data structures support compliance and effective reporting. Design and implement mobile workflows for field technicians and maintenance staff. Collaborate with cross-functional teams to deliver a scalable FSM solution and provide training and documentation. Experience migrating legacy systems to ServiceNow. Strong understanding of compliance frameworks. Experience with mobile workflows and field service operations. Familiarity with ITILITSM processes and Agile methodologies.

Essential Skills: Lead the implementation and configuration of the ServiceNow FSM module.

Build out FSM functionalities including Preventative Maintenance and Calibration automated tasks. Ensure workflows and data structures support compliance and effective reporting.

Design and implement mobile workflows for field technicians and maintenance staff.

Collaborate with cross-functional teams to deliver a scalable FSM solution and provide training and documentation.

Experience migrating legacy systems to ServiceNow.

Strong understanding of compliance frameworks.

Experience with mobile workflows and field service operations.

Familiarity with ITILITSM processes and Agile methodologies.