Communications Specialist

Qualifications (Skills & Experiences & Education): Years of Relevant Experience: Minimum years of relevant experience needed to perform the job • 1-2 year of relevant experience (including internships, campus roles, part-time work, or volunteer experience) in communications, marketing, journalism, public relations, or a related field. Education: • Recently completed or currently pursuing a Bachelor's degree or recently graduated (Communications, Marketing, Journalism, Public Relations, or related field) Skills: • Skilled to expert-level proficiency in Microsoft Office (Word, PowerPoint, Excel) • Comfortable drafting, proofreading (AP Style), and formatting content for internal channels (SharePoint intranet, email distribution, digital signage) • Adept at story concept generation, research and drafting for internal publications • Organized, detail-oriented, and able to manage multiple tasks and deadlines with guidance • Ability to work on-site and collaborate with cross-functional partners in a plant environment Required: • Drafting and proofreading short-form internal content. AP Style proficiency required. • Visual/formatting skills (PowerPoint, Canva, or similar) • Comfort pulling simple metrics (page views, clicks, open rates) and organizing results in Excel • Event/engagement support (checklists, materials, day-of logistics) Desired: • Familiarity with social/intranet style publishing tools • Basic photo editing/cropping (tools like Canva or built-in editors). Role Summary: The Workforce Communications & Engagement Summer Associate is a paid, fixed-term contract role supporting 's Workforce Communications team with tactical content, measurement, and event/engagement execution. This position is designed for a current college student or recent graduate and provides hands-on experience supporting internal communications for the Chattanooga plant workforce. The ideal candidate is an excellent writer, organized, detail-oriented, curious, and comfortable learning new tools and processes quickly. Role Responsibilities: List essential functions in order of importance; include percentage of time spent performing each function (total should equal 100%) Content & Channel Support (45%) • Draft, proofread, and format short updates for internal channels using provided templates and guidance (SharePoint intranet, email distribution platform, digital signage, Teams posts/messages as applicable). • Publish or schedule content (as assigned) and help keep intranet pages and channel libraries organized and current. • Support basic asset management (photo selection, file naming, version control) and maintain shared folders. • Gather content inputs internally (notes, photos, request details) and route drafts for review/approval. Measurement & Reporting (25%) • Pull engagement metrics from internal tools (e.g., intranet page views, email opens/clicks, digital signage metrics where available) and maintain weekly/monthly trackers. • Build simple charts/tables in Excel/PowerPoint for regular reporting. • Flag patterns and data-quality issues (broken links, outdated pages, inconsistent tagging) to the team. Event & Engagement Support (30%) • Support internal plant engagement/event logistics (checklists, signage drafts, print requests, room/space details) as assigned. • Help prepare materials (run-of-show drafts, attendee lists, formatting of internal talking points) for workforce communications and engagement activities. • Provide day-of support as assigned (set-up coordination, photo capture, post-event recap notes).