29 jobs found

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS Evaluates system specifications, configures system, establishes standards, ensures hardware/software compatibility and maintains workstations and Microsoft (MS) Windows Operating Systems for stable performance. Employee will be responsible for the following functions/duties: Performs the daily operation of MS Win server software to include system security, appropriate access, configuration and backing up the system Specifies network requirements, monitors locate area network (LAN) performance, troubleshoots networking hardware and ensures system is working properly according to specifications and parameters Organizes and secures directory structure and assists / trains staff members in the use of department. Data Management (DM) System, associated databases and Configuration Management (CM)/DM release procedures Maintains and designs functional, visually esthetic web pages Specifies hardware requirements and provides a Computer Authorization and Custodial Receipt Listing (CA/CRL) to track equipment configurations and identification logs Serves as point of contact (POC) for problem reporting, incremental version updates and monitors yearly support contract Makes recommendations for future hardware/software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments Provides operational status as required Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution RANGE POSITION DESCRIPTION The job duties of a System Administrator III include but are not limited to; deploying end user client hardware, configuring information system services, configuring server/network equipment and addressing any end user concerns. In addition, a suitable candidate will have a working knowledge of cybersecurity concepts and best practices. Key Responsibilities: Asset Lifecycle Management: Responsible for the deployment, maintenance, and decommissioning of all organizational IT hardware and software. This includes the physical installation of workstations (Linux & Windows OS), uninterruptible power supplies (UPS), and associated structured cabling. Duties also involve coordinating with external entities for the management of infrastructure beyond our direct responsibility, such as enterprise network switches, and assisting in the IT asset procurement process. System & Network Administration: Involves the deployment and administration of classified remote access networks. This includes the full lifecycle of user account management, from creation and initial login support (password changes, email configuration, and network share mapping) to the eventual decommissioning of accounts. Manages user account permissions and access controls on the enterprise network through the IAO Express system. Compliance & Documentation: Conducts regular, systematic inventories of all hardware and software assets to ensure adherence to compliance standards. Develops and maintains comprehensive technical documentation for standard operating procedures (SOPs) within the team. Technical Support: Provides troubleshooting and preventative maintenance for audio-visual (AV) systems in both classified and unclassified meeting environments. Manages the workflow of IT support issues through the helpdesk ticketing system, from initial reporting to resolution. Security & Logistics: Provides escort duties for personnel requiring access to secure areas. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess seven (7) years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. In addition, a Systems Administrator III must possess the following qualifications: Must have specific experience in the use of MS window server environments and various computer-aided design/computer-aided manufacturing (CAD/CAM), database, MS Office and Web enabled applications. Must possess planning/organizing skills and must be able to work under deadlines. Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments. Must be able to work independently, as a member of a team, and as a small team leader. Must be capable of updating or repairing computer systems. Must have strong verbal and written communications skills. Must be able to obtain and maintain DoD IAM Level II certification (CompTIA Security+) certification within 6 months of date hired. Must be able to obtain and maintain a government security clearance up to Top Secret with Special Access. Must possess valid, state-issued driver's license. Must be a U.S. citizen. SALARY The expected salary range for this position is $86,000 to $120,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: CSAN6, JIT13, A1412TW

Overview We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!" At Spencer's and Spirit, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all. One Team / One Goal We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. Responsibilities Under the direction of the POS Manager, organizes and directs the daily POS Hardware repair, upgrading and refurbishing. The areas of responsibility include any and all Hardware issues, as well as providing overflow technical support to both Spencer Gifts and Spirit Halloween Stores. Troubleshoot, refurbish, repair, and configure various hardware equipment, such as PCs, Verifone Payment Terminals, routers, barcode scanners, portable data terminals, etc. Ensure Verifone Payment terminals have the correct software, keys, and are without physical defects Upgrade, refurbish, and test PCs for use in store POS systems Keep up-to-date records of devices on hand and their status Perform all duties of a POS Associate. This includes initial problem identification and supporting field emergencies after business hours, including Store Maintenance, Asset Management, and Operational issues by placing service call to appropriate contractors, or escalating issues as necessary Assist in escalated store communications as well as troubleshooting complex situations with fellow POS Helpdesk Associates when called upon Other duties may be assigned Qualifications Associate's Degree from two to four-year College or university or two to four years related experience and/or training or equivalent combination of education and experience Ability to quickly learn and understand instructions and troubleshooting procedures Understanding of cloud-based management software Comprehensive understanding of POS Systems operation, configuration, and installation Strong problem-solving skills Understanding of PC communications techniques, protocols, software, and hardware Ability to express complex technical concepts effectively, both verbally and in writing To perform this job successfully, an individual should have knowledge of PC repair, upgrades, and troubleshooting The pay range reflects the potential rate for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position. Pay Range $18.00 per hour

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS/DUTIES Evaluates system specifications, configures system, establishes standards, ensures hardware/software compatibility and maintains workstations and Microsoft (MS) Windows Operating Systems for stable performance. Employee will be responsible for the following functions/duties: Performs the daily operation of MS Win server software to include system security, appropriate access, configuration and backing up the system. Specifies network requirements, monitors local area network (LAN) performance, troubleshoots networking hardware and ensures system is working properly according to specifications and parameters. Organizes and secures directory structure and assists / trains staff members in the use of department. Data Management (DM) System, associated databases and Configuration Management (CM)/DM release procedures. Maintains and designs functional, visually esthetic web pages. Specifies hardware requirements and provides a Computer Authorization and Custodial Receipt Listing (CA/CRL) to track equipment configurations and identification logs. Serves as point of contact (POC) for problem reporting, incremental version updates and monitors yearly support contract. Makes recommendations for future hardware/software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments. Provides operational status as required. Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution RANGE POSITION DESCRIPTION The job duties of a System Administrator II include but are not limited to; deploying end user client hardware, configuring information system services, printer support and addressing any end user concerns. In addition, a suitable candidate will have a working knowledge of cybersecurity concepts and best practices. Key Responsibilities Asset Lifecycle Management: Responsible for the deployment, maintenance, and decommissioning of all organizational IT hardware and software. This includes the physical installation of workstations, uninterruptible power supplies (UPS), and associated structured cabling. System & Network Administration: Involves the deployment and administration of classified systems. This includes the full lifecycle of user account management, from creation and initial login support (password changes, email configuration, and network share mapping) to the eventual decommissioning of accounts. Manages user account permissions and access controls on the enterprise network through the IAO Express system. Compliance & Documentation: Conducts regular, systematic inventories of all hardware and software assets to ensure adherence to compliance standards. Develops and maintains comprehensive technical documentation for standard operating procedures (SOPs) within the team. Technical Support: Provides troubleshooting and preventative maintenance for audio-visual (AV) systems in both classified and unclassified meeting environments. Manages the workflow of IT support issues through the helpdesk ticketing system, from initial reporting to resolution. Security & Logistics: Provides escort duties for personnel requiring access to secure areas. The candidate must be able to obtain and maintain a DoD security clearance up to Top Secret with Special Access. The candidate must be able to obtain and maintain a DoD IAM Level II certification (CompTIA Security+) certification within 180 days of date hired. The candidate must have strong verbal and written communication skills. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess five (5) years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. In addition, a Systems Administrator II must possess the following qualifications: Must have specific experience in the use of MS window server environments and various computer-aided design and computer-aided manufacturing (CAD/CAM), database, MS Office and Web enabled applications Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. Must possess planning/organizing skills and must be able to work under deadlines Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments Must be capable of updating or repairing computer systems Must be able to obtain and maintain a government security clearance Must possess valid, state-issued driver's license Must be a U.S. citizen. SALARY The expected salary range for this position is $79,000 to $95,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: CSAN6, JIT13, A1412TW

Job Summary IT Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years' experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor's Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA's. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.

Job ID: 800093 Position: DOAS Helpdesk System Analyst Client: DOAS Location: 200 Piedmont Ave SE, Suite 1804 West Tower, Atlanta, GA 30334 Duration: 12 Months(Possibility of extension) On Site Job Description: As a Help Desk System Analyst, you will play a critical role in ensuring our employees can work seamlessly across a variety of technical platforms. You will provide direct support to end-users, addressing technical issues, troubleshooting hardware and software problems, and assisting with network connectivity and VPN access. This role requires exceptional problem-solving skills, effective communication, and the ability to thrive in a dynamic environment. You will work with a variety of tools and systems, including Active Directory, Microsoft Teams IP phone systems, and Exchange Admin, while having opportunities to expand your expertise in OKTA, Crowdstrike, AWS, and SharePoint. Your responsibilities will include both in-person support at our office and remote support for users working from home. Job Responsibilities: Respond to and resolve technical support tickets related to Windows 11, Active Directory, Microsoft O365, network connectivity, VPN, and RDP. Assist users with password resets, PST file management, and Exchange Admin tasks. Provide hands-on and remote support for hardware, software, and IP phone systems (e.g., Microsoft Teams). Use ticket tracking systems to document, prioritize, and track user issues effectively. Troubleshoot advanced issues using tools like PowerShell for scripting and problem resolution. Support security and authentication tools such as OKTA and Crowdstrike. Maintain knowledge of AWS and SharePoint systems to assist users as needed. Deliver exceptional customer service to end-users via phone, email, and face-to-face interactions. Collaborate with IT teams to ensure smooth operation of company-wide systems. Preferred Qualifications: 3 years of experience in a technical support or help desk role. Strong understanding of Windows 11, Active Directory, and Microsoft O365. Experience troubleshooting network connectivity, VPNs, and IP phone systems. Familiarity with security tools (OKTA, Crowdstrike) and cloud environments (AWS). Proficiency with ticket tracking systems and remote support tools. Certifications such as CompTIA A , Microsoft Certified: Modern Desktop Administrator Associate, or similar are highly desirable. Excellent communication and interpersonal skills to interact with users of varying technical expertise. Strong organizational skills and attention to detail in documenting issues and resolutions. Work Schedule: The candidate must be local to Atlanta and be able to come to the office every day to work.

Make Your Mark in Broadcasting. Sinclair is one of the largest and most diversified television broadcasting companies in the United States, operating stations nationwide. Our success is driven by professionals who are passionate about technology, innovation, and delivering high-quality content to our communities. We are advancing the future of broadcasting-and we're looking for engineers who take ownership of complex systems, thrive in fast-paced environments, and ensure mission-critical operations run seamlessly. Position Overview KUTV / KMYU / KJZZ in Salt Lake City, Utah is seeking a Broadcast Engineer to support and maintain the technical infrastructure that powers our television stations, digital platforms, and evolving media technologies. This role is responsible for the installation, maintenance, and troubleshooting of a wide range of broadcast and IT systems used in live production, master control, and station operations. The ideal candidate brings a strong technical foundation, independent problem-solving ability, and hands-on experience with broadcast and networked systems. Key Responsibilities Install, maintain, and repair broadcast and IT-based technical systems Diagnose and resolve complex video, audio, and signal flow issues across production and master control environments Maintain and support systems including video servers, editing/playback systems, automation systems, switchers, routing, encoders/decoders, newsroom systems, cameras, audio consoles, and intercoms Ensure reliability and uptime of critical systems during live broadcasts and news production Provide technical guidance and support to newsroom, production, and operations teams Maintain and update technical documentation and system configurations Support network-connected broadcast infrastructure and IT systems Respond to and resolve technical issues through helpdesk workflows Execute preventative maintenance and contribute to upgrades and projects Collaborate with engineering leadership on system improvements Qualifications We are seeking a technically proficient and self-directed engineer with a strong foundation in broadcast and/or IT systems. Preferred Qualifications Associate's or Bachelor's degree in broadcast technology, electronics, IT, or related field 2+ years of hands-on experience in broadcast, AV, or a related technical environment Working knowledge of signal flow, IP-based systems, and computer/network hardware Ability to interpret technical diagrams, schematics, and documentation Skills That Drive Success Advanced troubleshooting and root-cause analysis Strong understanding of broadcast and media technology ecosystems Ability to manage multiple priorities in a live production environment Effective communication and cross-functional collaboration Adaptability with new and evolving technologies Physical & Schedule Requirements Ability to lift up to 50 lbs Ability to climb ladders and work around technical equipment Valid driver's license Full-time role with occasional varied shifts and on-call support EEO AND INCLUSIVITY: Sinclair is proud to be an equal opportunity employer and a drug free workplace. Employment practices will not be influenced or affected by virtue of an applicant's or employee's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military or veteran status or any other characteristic protected by law. About Sinclair: Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 178 television stations in 81 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; multicast networks CHARGE, Comet, ROAR and The Nest. Sinclair's AMP Media produces a growing portfolio of digital content and original podcasts. Additional information about Sinclair can be found at . About the Team The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open-door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk.

Job Role - Desktop Support Technician Job Summary Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years' experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor's Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA's. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.

Job Role - Desktop Support Technician Job Summary Desktop Technician will provide day to day localemote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 5-7 years' experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor's Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA's. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support

The IT Desktop Support Tech provides support to the IT Team with executing day to day operations as well as engages directly with end users. This role troubleshoots problem areas (in person or virtually) in a timely and accurate fashion, provides end-user assistance as needed, and completes other duties as assigned. Some responsibilities include: Embody CGRC culture and values, while setting priorities and providing excellent customer service. Assist with inventory maintenance of all IT components and equipment. Administer and resolve issues with associated end-user utilizing CGRC's Helpdesk Ticketing system. Set up and deploy equipment for onboarding new employees at CGRC. Maintain accurate and helpful documentation for both the IT Team and end users related to IT initiatives/processes. Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end-users, and recommend and implement corrective solutions, including off-site repair for remote users, when appropriate. Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software to deliver required desktop service levels. Assess the need for performance upgrades to end user workstations and associated equipment and work with the IT team to implement as appropriate. Collaborate with internal IT team and network consultants to ensure efficient operation of the desktop computing environment. Respond to incoming calls, e-mails, and/or work order production system regarding helpdesk requests. Who is CGRC? CGRC is a premier behavioral health provider that embraces employees as partners in the organization's strategic plan. What can CGRC do for you? Do YOU want to be a Change Agent? If so, we want you to be a part of the Child Guidance partnership. Working here means being open to new clinical experiences both as an individual and as part of a team. We offer reimbursed comprehensive clinical supervision and training with the opportunity to develop your leadership competencies and career interests on a personal level. Join any of our organizational committees, task forces, or work groups. If you are furthering your education, we want to be your partner. We are offering flexibility for classes, internship possibilities within our organization, and the availability for licensure supervision. It is important to us that you enjoy a healthy work-life balance and we will encourage you to have personal goals that focus on self-care. At CGRC, you can enjoy a relaxed working environment with flexible work schedules that allow for a healthy work-life balance. We encourage and support career development and there are always opportunities for you to learn and grow within the organization. We have a competitive compensation package and generous time off and benefits for eligible employees. You and your family can also enjoy discounts and offers through our Tickets at Work Program. CGRC is an eligible employer for the Public Service Loan Forgiveness Program. APPLY NOW TO JOIN OUR TEAM! Child Guidance Resource Centers is an Equal Opportunity Employer

Job DescriptionJob DescriptionJob Summary: Under supervision of the IT Helpdesk Supervisor provides frontline preventive and corrective maintenance to desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices. Job Description Core Values & Expectations: Treat all other co-workers with dignity and respect regardless of position. Demonstrate dependability by calling in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. Always be honest. Admit mistakes, learn from mistakes, and move forward. Demonstrate an ability to accept constructive criticism and guidance from supervisors. Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Responsibilities: Provides frontline preventive and corrective maintenance of desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices. Assists Systems Administrators in administration and support of enterprise applications. Moves and installs computer hardware, software, audio-visual equipment, telecommunications devices, and peripheral components. Provides technical training for end users regarding computer and application use and procedures. Prepares and maintains technical records and documentation in conformance to department standards. Performs other duties as assigned. Other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. Associate's degree in information technology or a related field or an equivalent mix of training, certification, education, and experience required. Two (2) years of helpdesk or experience in an enterprise environment is preferred. Prior experience in a casino IT environment preferred. A smartphone capable of running company applications and communication systems is required. If the company does not provide a smartphone, a candidate or employee may be provided with a smartphone of the company's choice through a payroll deduction program. All employees must proficiently use smartphones for company applications, email, and text. Must obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: The essential mental functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Maintains a strict level of confidentiality regarding company information. Strong organizational skills. Proven ability to provide outstanding customer service. Must have excellent problem-solving abilities. Must be a detail-oriented, organized individual with the ability to multitask. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Must be a Team Player. Display strong verbal and written communication skills. Proven ability to handle conflict situations. Essential Physical Functions: The essential physical functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle, grasp, and feel, reach with hands and arms, talk, and hear. Lifting and transporting moderately heavy objects, such as computers and peripherals. Sitting or standing for extended periods of time. Must be able to work various hours including weekends and holidays. Must present self in a well-groomed, professional appearance. The employee must be able to lift to 25 pounds. Must be able to work at a fast pace. Must be able to handle stress effectively. Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary documents. Physical ability to safely perform the essential job functions of the position. Equipment Used Smartphones, computers, timeclocks, and all other equipment assigned to the position. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Work Environment: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate-controlled non-smoking environment.

Job DescriptionJob Description Role: We are seeking a dependable and customer-focused IT Onsite Technician to join our team based in Carlsbad, CA. In this hands-on role, you will be the first point of contact for end-user technology needs, providing high-quality hardware, software, and network support across our organization. Candidates with a background or interest in software development are especially encouraged to apply. Responsibilities: The IT Onsite Technician will be responsible for, but not limited to, the following: • Install, configure, and maintain computer equipment, peripherals, and software to ensure optimal performance across the organization. • Respond to, update, and close user-generated help desk tickets and resolve issues reported by end users. • Ensure all computers interconnect seamlessly with diverse systems, including file servers, email servers, video conferencing systems, application servers, and administrative systems. • Identify, recommend, and/or perform system and software upgrades as necessary to maintain security, reliability, and performance. • Take inbound support calls and service issue calls; transfer users to appropriate resources when escalation is required. • Monitor the Help Desk queue for new tickets and assist with requests in a timely manner. • Instruct staff on how to use online tools and familiarize them with the digital environment, fostering a culture of self-sufficiency and digital confidence. • Perform other related duties as assigned by management. Qualifications ( Required) Associate's degree or higher in Information Technology, Computer Science, or a related field - OR - equivalent combination of education and hands-on experience. • Minimum 2 years of experience in a desktop support, IT helpdesk, or similar technical support role. • Proven ability to install, configure, and troubleshoot hardware (desktops, laptops, printers, peripherals) and software (Windows, macOS, Office 365, etc.). • Solid understanding of networking fundamentals: TCP/IP, DNS, DHCP, VPN, and wireless connectivity. • Experience supporting integrated environments, including file servers, email servers, video conferencing (Zoom, Google Meet), and enterprise applications. • Ability to communicate clearly with non-technical end users, both in person and over the phone, with patience and professionalism. • Strong organizational and multitasking skills with the ability to prioritize in a fast-paced environment. Preferred Qualifications: • Experience in software development or scripting (Python, PowerShell, Bash, JavaScript, or similar) to automate IT tasks and improve workflows. • Familiarity with cloud platforms such as Microsoft Azure, Google Workspace, or AWS. Pay: $25 p/h Full-time: 40 hours a week Benefits: • Competitive salary commensurate with experience • Medical, dental, and vision insurance • 401(k) with employer match • Paid time off and holidays Equal Opportunity Employer We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable California or federal law. We are looking forward to receiving your application. Thank you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job DescriptionJob DescriptionCompany Description RRD provides marketing, packaging, print, and business services to the world's most respected brands. The company's proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. Job Description Shift: M-F, 8am to 5pm CT This is a hybrid schedule with 3 days onsite. The Help Desk Associate is a member of the on-site Williams Lea team delivering exceptional customer service at our client locations. Responsibilities include providing software support, basic troubleshooting, and incident management documentation in a call center environment. ( denotes an "essential function") Provide phone support to end-users for common office software applications. Software applications supported include: MS Word, MS Excel, MS Outlook, LegalKEY, Windows OS, CrowdStrike, BitLocker, SharePoint Expert knowledge and ability to troubleshoot MS Word including macros and advanced formatting tools. Recommend or perform actions to correct software problems based on knowledge of the application. Escalate and document all support calls for which Level 1 resolution is not possible. Maintain incident tracking system from the input of issues through the resolutions, including any necessary escalation. Assist end-users with remote accessibility issues. Provide software support for hand-held devices. Communicate effectively with both unskilled and skilled PC users. Handle sensitive and/or confidential documents and information. Communicate with manager and client on job or deadline issues. Qualifications Job qualifications Bachelor's degree or equivalent work experience. Minimum two years of experience in a corporate helpdesk environment. Expert knowledge of MS Word, including formatting documents, understanding the Styles function, and utilizing macros is required. A+, MS Word, Excel, PowerPoint, and/or Outlook certifications desired. Ability to work in a fast-paced team environment. Attention to detail with emphasis on accuracy and quality. Ability to prioritize work to balance multiple projects and deadlines. Excellent verbal and written communication skills. Exceptional customer service skills. Supervision Number and title(s) of direct reports (if any): None Received: IT Service Desk Supervisor Job relationships Internal: This position works closely with other Help Desk Associates and WL on-site employees External: Client software users Additional Information The rate of pay for this role at the noted RRD location is $23.00 / hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Job DescriptionJob Description Computer User Support Specialist - Endpoint & Mobility Methodist Home for Children Corporate Services Make an Impact Beyond IT At Methodist Home for Children, your work supports more than systems. It supports young people across North Carolina building brighter futures. We're looking for a mid-career IT professional who thrives in a hands-on support role and is ready to take ownership of endpoint and mobile device environments in a mission-driven organization. What You'll Do In this role, you'll provide frontline technical support while helping manage our endpoint and mobility ecosystem in a Microsoft-based environment. You'll handle a mix of user support, device administration, and advanced troubleshooting. Key Responsibilities: Respond to and resolve technical issues through Jira Service Management, ensuring timely and accurate documentation Troubleshoot hardware, software, printers, and basic network connectivity across desktops, laptops, and mobile devices Install, configure, and maintain operating systems, applications, and peripherals Manage user accounts, access, and basic identity tasks in line with IT policies Support endpoint lifecycle management using Microsoft Intune or similar tools Administer mobile devices and MDM platforms (e.g., Miradore), including carrier account management (Verizon) Conduct monthly audits of mobile devices and billing; coordinate with Finance as needed Perform advanced troubleshooting requiring administrative access while following security protocols Document solutions and contribute to knowledge base improvements Identify recurring issues and help improve processes and standardization Escalate complex or high-impact issues appropriately Provide user training, onboarding support, and basic security awareness guidance What You Bring Associate degree in a STEM field or High School Diploma with relevant IT certifications At least 2 years of IT support experience (beyond basic helpdesk preferred) Experience with endpoint management (Intune or similar) and/or MDM platforms preferred Familiarity with iOS, Android, and mobile carrier account administration is a plus Strong working knowledge of Windows OS and Microsoft 365 Basic networking and troubleshooting skills Excellent communication skills with a customer-focused mindset Ability to work independently and know when to escalate issues Work Environment & Requirements Valid driver's license and insurable driving record required Ability to lift/move IT equipment and travel occasionally Regular onsite attendance required Flexibility for occasional evenings, weekends, or on-call support Perks & Benefits Paid holidays, vacation, and sick leave Health, dental, and vision insurance 403(b) retirement plan with company match Company-paid $75K life insurance Access to counseling and support services Coastal Credit Union membership Who We Are Methodist Home for Children helps youth turn their lives around through safe homes, education, and strong role models. Our team works every day to give kids the tools they need to succeed-and we rely on dedicated professionals like you to make it possible. Ready to Apply? Join a team where your technical skills support a meaningful mission. Apply today and make an impact on our systems and in young lives.

Job DescriptionJob Description The Health IT Technician, under the direction of the IT Health Systems Manager, is responsible for maintaining the tribe's health systems and infrastructure along with supporting the technology needs of all Health Division employees. This position provides front-line support for all healthcare technology, including direct employee technical assistance, issue troubleshooting, software support, interface support, network and peripheral device support, server and application support and IT helpdesk support for all Health employees. Support of all healthcare facilities operated by the Sault Tribe. Works closely with the entire IT team to support the network, cybersecurity, communications, data and customer service needs of Health following the IT policies, processes and operational standards established for the organization. ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following) Daily support of all employee technology devices including connectivity, performance, repair, security and version patching, upgrades, moves, installation and removal. Troubleshoots and resolves complex hardware and software issues of mission-critical hardware and software applications (on site or remotely if possible). Remote support or travel to remote health sites is a regular function to provide technical support and meet the needs of Health employees and technology infrastructure. Works closely with IT Security to establish, implement and maintain established cybersecurity systems, practices, training and procedures across Health systems and infrastructure. Works closely with IT Networking and Data teams to implement and maintain established best practices for all Health servers, software, data, network and communication infrastructure. Works closely with IT Customer Service team and Endpoint Administrators to test and deploy updated software and security patches and device images Analyzes and monitors all health systems for potential issues. Troubleshoot hardware and software issues and provide timely issue resolution. Provides technical support for all health technology projects. Provides regular preventative maintenance on hardware and software systems to ensure optimal performance. Conduct rigorous test and quality assurance checks on new health software releases and updates. Prepare and conduct training for health staff on proper technical use of health systems and devices. Troubleshoot basic cabling, patch cabling and wireless issues. Front-line support of health facility A/V equipment: sound, microphones, projectors and webcams. Facilitates and coordinates computer and peripheral moves with any office moves. Implements, monitors and supports all electronic device best practices such as backups and anti-virus solutions. Ensure compatibility of integration of new hardware components with existing systems. Create and maintain technical documentation, including inventory of hardware/software. Correspond with customers and vendors on a daily basis to complete relevant tasks. Document all work performed, time worked and resolution in the IT helpdesk system. Collaborate with IT teams, vendors, and other stakeholders to ensure the integration of health systems with other technology infrastructure. ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following) Performs research and testing on new hardware and software. All other job-related duties as assigned. CONTACTS: Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, executives, Board of Directors, customers and outside vendors/service providers. PHYSICAL REQUIREMENTS: Position medium with lifting of 50 pounds maximum and frequent lifting/carrying up to 25 pounds. Physical factors include constant use of hearing, near vision; frequent sitting, typing; occasional standing, walking, climbing, stooping, kneeling, crawling, reaching, manual handling, use of midrange/far vision, field of vision, driving and bending. Working conditions include constant exposure to air quality; frequent exposure to noise; occasional exposure to extreme weather, extreme heat/cold and wet/humidity. Potential hazards include constant computer use and occasional exposure to electric shock and client contact. REQUIREMENTS: Education: High School diploma or equivalent required. Associates Degree in Information Technology or related field preferred. Experience: Minimum of 2 years of experience supporting IT systems in a business or health environment required which includes supporting servers, data, network and software. Certification/License: Must have a valid driver's license and be insurable by the Sault Tribe Insurance Department. Must comply with annual driver's license review and insurability standards with the Sault Tribe Insurance Department. Must undergo a Criminal background investigation done under the rules of the National Indian Gaming Commission. Will be required to complete and pass pre-employment drug testing. Knowledge, Skills and Abilities: Must be able to follow oral and written directions. Must have organizational skills and be able to plan, prioritize and manage workload to meet goals in a timely manner. Must be able to perform on-call work. Knowledge of general healthcare operations is crucial for this role. Knowledge and ability to use word processing and spreadsheet and database software required. Experience with backup applications. Knowledge of Microsoft operating systems, Windows, Server, SQL, Exchange and Office365. Knowledge of networking, IP communications, and computer and peripheral technical support. Knowledge of health applications preferred. Knowledge of remote support software required. Advanced troubleshooting skills required. Must be able to communicate clearly in person, in writing, and by telephone and email. Must maintain confidentiality. Must be able to work extended hours when needed. Must be flexible and available to work various shifts, including nights, weekends and holidays. Must have reliable transportation. Must be able to establish and maintain effective communication with co-workers, supervisors and guests. Native American preferred.

Job DescriptionJob Description About Million Dollar Baby Co. Million Dollar Baby Co. started in 1990 and is proudly family-owned and operated in Los Angeles. Since then, MDB has grown to 7 distinct brands of children's furnishings ranging in style, aesthetic, and price, while carrying some of the industry's most eco-conscious and award-winning designs. We can be found in retailers like Target and Amazon, and specialty retailers like Pottery Barn Kids and Crate & Barrel. Under the Million Dollar Baby Co. parent company are our family of brands: Babyletto, daVinci, Nursery Works, and Namesake. We're proud to offer the most Greenguard Gold-certified cribs on the market and to use FSC-certified sustainable wood across our brands whenever possible. We've also pioneered Styrofoam-free packaging for several of our best-selling collections - an innovation that reduces waste while protecting our products during shipment. At Million Dollar Baby Co., our team members are our priority, and we partner with exceptional partners and retailers around the world who share our core values: • Treat Your Team Like Family - lead with respect, gratitude, empathy, and kindness. • Make an Impact, Drive Results - focus on meaningful work that moves families forward. • Deliver a "Wow" Customer Experience Every Time - every detail matters. • Strive for Continuous Improvement & Learning - keep growing, keep getting better. • Cultivate Quality Conversations - communicate honestly and thoughtfully to build trust. Over the years, our commitment to people, innovation, and a positive workplace culture has earned us five consecutive "Best Place to Work" awards, one of the best workplaces by "Built in LA", a 4.6 rating on Glassdoor, and 13 years on the Inc. 5000 Fastest Growing Companies list - recognitions that reflect the heart of who we are and the community we're proud to build. We'd love to talk to you! Million Dollar Baby Co. is looking for an IT Support Specialist to provide technical assistance to our associates. We're seeking a versatile and enthusiastic support technician to set up and deploy hardware and software, as well as deliver top-notch end-user support. This role will work closely with our systems and data teams. What you'll be doing: Provide internal helpdesk support for Million Dollar Baby associates, contractors, and visitors Respond to, record, track, and resolve tickets using our helpdesk software-attention to detail is essential Monitor, triage, and assign Tier 1 helpdesk requests Maintain and update the internal IT knowledgebase Create documentation for new issues or deployments Provision laptop and desktop computers (Windows 11 and MacOS) for onboarding and replacements Troubleshoot and resolve hardware, software, or basic network issues for end-users in the office and warehouse Support and troubleshoot the A/V setup for video conferencing, including Zoom and Zoom Rooms, Slack, and conference room technology Setup and tear down audio/visual equipment for company-wide events Assist with IT projects and other tasks as needed Research and present emerging technologies to the team What you bring to the table: Associate degree in Information Technology, Computer Science, or a related field (or equivalent experience) Previous experience in a helpdesk or IT support role, preferably 1-2 years. Warehouse IT support is a plus Basic understanding of computer hardware, software, and networking principles Familiarity with helpdesk software and ticketing systems Experience with provisioning and deploying computers Legendary customer service and deskside manner Ability to troubleshoot and resolve technical issues effectively and efficiently Ability to prioritize tasks, manage time effectively, and handle multiple support requests simultaneously Eager to embrace new technologies and adapt to changing IT environments California pay range$65,000-$73,000 USD Our Benefits: 100% of your health, dental and vision insurance monthly premiums paid by us! Flexible PTO because we respect the need for work/life harmony Company matching 401(k) Vacation reimbursement and wellness and enrichment subsidy programs Tuition reimbursement Matching charitable donations to the nonprofit organization of your choice Company-wide monthly celebrations - lunch is on us! Dog-friendly workplace, yes! You can bring your best friend to work Free MDB Co. swag + generous employee discount on products At Million Dollar Baby Co., we're passionate about diversity and welcome applicants from all backgrounds. Our diversity, inclusion and equity committee (DIEC) strives to break barriers for minority communities, help educate the company on pertinent topics, and work to ensure equal opportunities for existing and potential employees. Since its formation in 2020, our committee has focused on multiple areas, some include hiring, community involvement and continuous learning about Diversity, Inclusion and Equity. Million Dollar Baby Company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and/or recruitment process.

Job DescriptionJob Description POSITION SUMMARY The IT Helpdesk Support Specialist I will assist with troubleshooting and maintaining computers, printers, scanners, and related software applications. This position will need excellent problem-solving, communication, interpersonal skills, along with patience, a customer-friendly attitude, and the ability to work in a team environment. This position primarily supports our Las Vegas office and remote end-users located within the United States. Reports to: Global IT Helpdesk Manager MAIN RESPONSIBILITIES Provide phone and email support to all internal users, assisting with PC, peripherals, mobile devices, and system software issues in a timely manner. Troubleshoot problems through to resolution. Knowledgeable in the field of IT to solve basic to moderate IT issues without additional assistance from other team members while also providing a high level of customer service at all times. Install, repair and service computers and associated equipment. Maintain accurate records of IT assets including specifications, serial numbers, licensing (non-departmental), service histories, warranties, and allocation. Ensure IT policies are adhered to, including access to and usage of resources. Coordinate and supervise contractors/vendors onsite jobs. Aid in testing new equipment, software, and systems. Demonstrate sound knowledge of the following: Windows OS and other windows applications, including networking experience PC hardware and software knowledge (e.g., Microsoft) Microsoft Office 365 VM Environment (an advantage) Enterprise Endpoint Security (an advantage) Other IT duties as assigned. JOB REQUIREMENTS Education/Experience Bachelor/Associates degree in IT field, preferred. IT related certification CompTIA A+, Network+, Security+, ITIL, or MCP, preferred. Minimum of 1 year in customer service role within an IT support team. Minimum of 1 year in troubleshooting and break/fix of PC and IT infrastructure. Minimum of 1 year in technical documentation or knowledge share. Knowledge & Skills Working knowledge of Windows 11, Active Directory (AD), and desktop technologies. User-level knowledge of MS Office Applications. Excellent written and verbal communication skills in English. Excellent hands-on and problem-solving abilities. Self-starter, dependable, and completing tasks with accuracy and attention to detail. Familiarity with ITIL or IT resolution methodology. Must respect and follow internal IT Policy and Procedures. PHYSICAL REQUIREMENTS Must be able to lift and transport equipment weighing up to 50 lbs. Position requires frequent walking between departments and offices. Sufficient physical ability and mobility to work in an office environment. Ability to sit for prolonged periods of time while working at a computer. Visual acuity to read information on a screen. ADDITIONAL REQUIREMENTS The successful candidate must be able to obtain and maintain a Nevada Gaming registration. Position is onsite full-time.

Job DescriptionJob Description FloWorks is a leading, privately held specialty industrial supplier of pipe, valves, fittings, and related products, as well as a provider of technical solutions to the energy and industrial sectors. Headquarters in Houston, Texas, Floworks is dedicated to delivering exceptional products, expertise, and service to its customers. Job Information The Network Intern supports the IT Infrastructure team by assisting with the monitoring, documentation, and basic troubleshooting of the organization's network environment under the direct guidance of the Senior Network Administrator and Manager, IT Infrastructure. This role focuses on day-to-day network operations, troubleshooting, and assisting with projects to ensure reliable connectivity and security across the enterprise. Key Responsibilities Network Support: Assist with monitoring LAN/WAN connectivity, wireless networks, and SD-WAN environments using established tools and procedures. Troubleshooting: Assist in diagnosing routine network issues and escalate findings to the Senior Network Administrator as required. Documentation: Review network diagrams, configuration records, and inventory under supervision. User Support: Assist with network-related helpdesk tickets and provide first-level technical support. Collaboration: Work with IT team members on infrastructure projects and connectivity improvements. Maintenance Tasks: Participate in scheduled updates and firmware installations under supervision. Project Support: Assist in hardware refresh cycles and multi-site connectivity initiatives. Learning & Development: Pursue foundational certifications (e.g., Cisco CCNA, Cisco Meraki, Fortinet NSE 1-3) and stay current with basic networking. Security Compliance: Follow company security policies, complete mandatory training, and report suspicious activities. Assist with projects. Other duties as assigned by VP of IT. Qualifications: Obtained or pursuing a degree in Information Technology or related field (or equivalent experience). Basic knowledge of networking concepts (TCP/IP, routing, switching, firewalls). Familiarity with Cisco, Meraki, and Fortinet technologies a plus. Strong problem-solving skills and willingness to learn advanced networking concepts. Excellent communication and teamwork abilities. Physical Demands Frequently required to stand Frequently required to walk Continually required to sit Continually required to utilize hand and finger dexterity Occasionally balance, bend, stoop, kneel or crawl Continually required to talk or hear Continually utilize visual acuity to read technical information and/or use a keyboard Occasionally required to lift/push/carry items up to 25 pounds Work Environment This role operates in a professional office environment 95% of the time and 5% in a warehouse environment. Standard office equipment such as computers, phones, and printers are used. The Perks of Working Here FloWorks offers a competitive benefits package designed to support your health, financial well-being, and work-life balance. Highlights include: Medical, Dental & Vision Insurance with multiple plan options Company-paid Life and Disability Insurance 401(k) with company match Health Savings & Flexible Spending Accounts Supplemental coverage (Accident, Critical Illness, Hospital Indemnity) Employee Assistance Program (includes 3 free counseling sessions) Identity Theft Protection at discounted rates This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources. FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. Committed to fostering a culture where every individual is valued and empowered to contribute to shared success. FloWorks participates in the US Government's E-Verify program.

Job DescriptionJob Description United Community Bank is seeking an IT Technician to join our Helpdesk team. This individual will work from our Auburn, Illinois location and will be responsible for end user computing support. They will also provide additional support to our System Administrators. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of approved diagnostics and help tools, as well as require the individual to give hands on help at the desk level. Essential Duties and Responsibilities: Evaluate urgency of issues, select, and take appropriate steps toward resolution or escalation Install hardware and peripheral components such as monitors, keyboards, printers and scanners Load appropriate software packages such as operating systems, networking components and office applications Provide telephone, in-person and online support to end-users Keep all assigned non-ticket tasks up to date along with resolution dates for each task Responsible for imaging and building workstations and laptops Responsible for patching user machines and servers Responsible for Active Directory user changes, maintenance, and general housekeeping Assist in providing support for audio/visual equipment in conference and training rooms Working knowledge of mobile device technologies and OS Responsible for printer maintenance and troubleshooting including print server and print queues Responsible for the development and maintenance of all end user Desktop FAQs and "How To" articles Escalate network/technical issues to IT Helpdesk Manager, and provide sufficient information to maintain continuity to assist with troubleshooting and problem resolution Provide proactive communication and notification to users of pending or upcoming problems, outages, or other service issues Other related duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Computer Requirements: Proficiency in Microsoft Office (Word, Excel, Access, and Power Point) Experience using ITI/Director a plus Education/Experience Requirements: Associate's degree or Vocational training in Computer Science/MIS or equivalent experience preferred Experience with Powershell, SQL, JavaScript, XML or similar scripting and logic experience a plus Additional Requirements: Previous customer service skills preferred Strong attention to detail and accuracy Strong time management and organizational skills Ability to practice discretion and handle confidential information in a professional manner Ability to handle sensitive and confidential situations and comprehend the level of confidentiality that comes along with the position and protecting employee's, customer and Bank information Problem Solving/Analysis skills Ability to communicate effectively with customers and coworkers Ability to read, write and comprehend simple instructions, short correspondence and memos Ability to perform basic mathematical calculations and to work with mathematical concepts and apply them to work situations Ability to manage and execute more than one task at a time Ability to define problems, collect data, establish facts, and draw vaild conclusions Ability to independently perform duties, establish priorities and meet deadlines with limited supervision Ability to adhere to safety and compliance regulations and procedures Knowledge of financial institution regulations Ability to excercise sound judgement that is consistent with established policies, procedures and business practices General knowledge of bank procedures and how they apply to other areas of the bank Attendance Requirements: Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided. Certificates, licenses, or registrations: None required Working Conditions: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical requirements: Requires bending, stooping or standing as necessary Requires the ability to hear, speak and/or signal people Effectively communicate verbally, in writing, and in English Requires manual dexterity, typing, and the ability to key in transactions The employee may occasionally lift and/or move up to 25 pounds Benefits: The following benefit programs are available to all employees: 401(k) retirement plan (requires 30 days of employment, age 20) Paid Leave Time Free checking account including identity theft and cellphone protection, Roadside Assistance and more Free savings account & Safety Deposit Box Cashier's checks In addition, the following benefits are available to all full-time employees after meeting eligibility requirements: Vacation time (requires 30 days of employment) Sick/Personal Time (requires 90 days of employment) Holidays Jury Duty leave Health Insurance (requires 30 days of employment) Dental Insurance (requires 30 days of employment) Vision Insurance (requires 30 days of employment) Life Insurance (requires 30 days of employment) Short-Term Disability Insurance (requires 30 days of employment) Long-Term Disability Insurance (requires 30 days of employment) Section 125 Cafeteria Plan including Flexible Spending Accounts (requires 30 days of employment) Tuition Reimbursement Military Leave Some benefit programs require contributions from the employee and all begin on the first of the month after eligibility is met. Certain benefits provided by United Community Bank are governed by plan documents. Please visit for more information on UCB's complete benefit package.

Job Details Division: Nucor Towers & Structures Inc Location: Rock Hill, SC, United States Other Available Locations: N/A Expand Beyond with Nucor Nucor Towers & Structures (NTS) is a new entity within Nucor, the largest recycler and largest manufacturer of steel and steel products in North America, focused on the execution of our strategy to "Expand Beyond" our core business. As a part of Nucor's New Markets product group, NTS is focused on the exciting growth potential in the power distribution market. Current production facilities are in West Hazleton, PA, Decatur, AL, Crawfordsville, IN and Brigham City, UT with plans to build a national footprint. Why Nucor? With a firm commitment to our teammates, strong benefits, and performance incentives, it's easy to see why Nucor is named one of America's best employers and ranked as the employer in its industry by Fortune Magazine. For more information on our benefits go to We work together to create a safe, positive, and engaging environment. While delivering the highest quality products and service for our customers, we lead the steel industry in environmental responsibility. Joining our team means working with people who have your back and are invested in helping you build a strong future. You will never stop learning at Nucor - and when you are ready to take the next step in your career, we're ready, too. Basic Job Functions: The Business Analyst is a member of the IT Support team responsible for assisting with the daily support of enterprise systems, with a primary focus on Microsoft Dynamics 365 Finance & Operations (D365 F&O) and user security/access administration. This role is ideal for someone early in their IT career who is eager to learn enterprise systems and grow into ERP support, security administration, or business systems roles. The position emphasizes responsiveness, attention to detail, and strong customer service, with opportunities to expand technical and functional skills over time. Ability to work or travel on an "as needed" basis, which may include nights, weekends, and holidays. Specific job responsibilities include, but are not limited to the following: Provide front line support for users of Microsoft Dynamics 365 and other enterprise applications. Respond to user questions, error messages, and system issues; document and track requests. Perform basic troubleshooting and escalate issues to senior team members or vendors when needed. Assist with testing and validation of system updates, fixes, and enhancements. Learn system functionality and common business scenarios to improve first contact resolution. Assist with user access requests, including account creation, role assignment, and deactivation. Follow documented procedures for system security and access governance. Support user onboarding and offboarding processes related to system access. Maintain accurate records of access changes to support internal controls and audits. Learn and apply segregation of duties (SoD) and security best practices. Assist with user access requests, including account creation, role assignment, and deactivation Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Minimum Qualifications: Associate's or Bachelor's degree in Information Technology, Information Systems, Business, or a related field (relevant experience or internships may be considered in lieu of degree). 0-2 years of experience in IT support, helpdesk, systems support, or application support. Basic understanding of business systems, ERPs, or enterprise applications. Strong attention to detail and willingness to follow established procedures. Good verbal and written communication skills. Desire to learn new systems and grow within an IT or ERP support role. Reliable, accountable, and service oriented mindset. Preferred Qualifications: Exposure to Microsoft Dynamics 365, SQL, or other ERP systems. Experience in a helpdesk or ticket based support environment. Familiarity with user access management or Active Directory concepts. Internships or coursework related to IT systems or business applications. Interest in enterprise systems, security, or business systems analysis. Nucor is an Equal Opportunity Employer and a drug-free workplace

Are you a current Aims Employee, Temporary Worker? If so, to help avoid future access issues, please apply through your Workday account using "Browse Jobs" in the in the Workday search field located on the top center of the screen. Are you a current Aims Student? If so, to help avoid future access issues, please apply through your Workday account using the Aims Jobs app on your Workday home page. Are you both an Employee and a Student? If so, to help avoid future access issues, please apply through your Workday account using "Browse Jobs" in the in the Workday search field located on the top center of the screen. For assistance, please contact the recruitment team at . Minimum Hiring Annual Salary: $77,237.00 Maximum Hiring Annual Salary: $83,416.00 To attain the maximum annual salary, employee must meet all minimum qualifications plus: 5 (five) years of additional applicable work experience and/or degrees higher than minimum qualification degree. Degrees higher than the minimum qualification degree can be used in combination with additional work experience. A combination of related education, on-the-job work experience, certifications and/or licenses that results in a candidate successfully meeting the minimum qualifications of the position, may be considered. The stated salary amounts are not guaranteed in the event employment ends with Aims during any fiscal year. Included with Aims Full-time Employment is a generous package of Benefits, most are listed below: Benefits are effective immediately 100% employer provided medical & dental coverage employees (employee only option) 85% employer provided medical & dental coverage for employee's spouse and/or family Voluntary vision insurance Staff Annual Leave (minimum accrual of 15 days) & Sick (minimum accrual of 12 days) 17 paid holidays and 3 personal days each year Summer schedule: 4-day work week - Fridays Off Employer paid long-term disability and life insurance premiums Tuition waiver & reimbursement for employees Tuition waiver for dependents PERA employer (see for comprehensive benefits) Additional supplemental benefits & retirement programs available Access to the PERC (Aims gym) for employee & one guest Free parking on all campuses Job Description: Aims Community College actively supports an environment that embraces the College's Mission, Vision, Values and a culture of innovation and care. The College embraces and seeks to hire individuals who want to be a part of this environment and have the skill sets necessary to be successful in this position. Aims Community College's Network, Infrastructure and Communication Systems (NIC) team consists of five network and systems administrators and a team Director who reports to the Chief Information Officer/AVP. This team highly values collaboration. All of the team members manage all of our systems. Two of the team members (including this position) focus primarily on network design, performance, troubleshooting and maintenance. The other three team members focus primarily on systems administration for many applications, as well as server management. We support multiple campuses and our own primary and secondary datacenters. We rotate on-call duties through the team, usually about 1 week per month per team member. We work the usual business hours but do have systems maintenance days and other maintenance days where we work non-business hours. We use Palo Alto firewalls, Extreme switches, and Aruba wireless controllers and access points. We use ClearPass as a network access control solution. Our systems include: VMware/Hyper-V and SANs - we are about 95% virtualized, Dell hardware (hosts/servers, storage), Windows and Linux servers, Avaya Cloud Office telecom, TeamDynamix ESM, and Veeam backup and replication. Other IT teams reporting to the CIO/AVP at Aims include IT Service Center (helpdesk, computer management and user assistance), Enterprise Services (manages Workday and other enterprise services), and Cybersecurity. Network Administration: Install, maintain, and enhance the College network infrastructure for both wired and wireless: Monitor functionality, troubleshoot, or upgrade as necessary Responsible for Windows and Linux network configuration. System diagnostics and troubleshooting, including analysis of ongoing performance, system slowdowns, and bottlenecks. Monitoring and health of day-to-day operations of networks, servers, systems, and all other mission-critical IT systems, as well as vulnerability patch management. Check all monitoring systems for issues daily. Create tickets and resolve issues as needed. Product research, AP and switch configurations, hypervisor network configurations, device builds and implementations, lift, install, and move servers and devices in the datacenter and other sites as needed. IT Solution Design & Implementation: Research, propose, and implement IT-based solutions for Aims. Troubleshooting & Problem Solving: Solve issues with hardware, software, network function, and telecommunications for any and all systems used at Aims. Assist peers in IT in solving problems/troubleshooting. Hardware Installation & Support: Install, configure, and perform maintenance on IT hardware (servers, network equipment, wireless access points, etc.) where required on any of the Aims campuses. Documentation: Document processes, procedures, equipment details, configurations, software specifics, network or systems administration notes, and any job-related functions in the departmental knowledge base for the Network, Infrastructure and Communication Systems team. Other Duties as Assigned Minimum Qualifications: Associate's Degree in Computer Science or another related field; plus, four (4) years of experience repairing, maintaining, and troubleshooting wired and wireless networks and multiple server environments, operating numerous software applications and computers in a complex, dynamic datacenter and networked environment, and knowledge of fiber networks or an equivalent combination of education and/or work experience. Extensive knowledge of: Windows and LInux operating systems and networking for virtual servers. Network and switch configuration, installation, testing, and monitoring procedures. Other applicable certifications. This position requires the use of a company vehicle for business travel. The selected candidate must successfully pass an MVR and be insurable under Aims insurance. REQUIRED DOCUMENTS: Cover Letter Resume Applicable certifications Preferred Qualifications: CCNA, CCNE, A+, Net+, Extreme or other relevant certifications All Applicants: Compare your previous work experience to the job duties listed on the job positing under job description. Enter the job duties you have performed under the "Work Experience" section on your job application. We evaluate your experience based on this information. Please make sure you state whether work experience (aka work history) is part time or full time employment by listing the average number of hours worked per week. This information is used to determine your new annual salary. Be sure to upload all the required documents listed at the above in "Additional Job Description" section. This can be uploaded as part of your application materials in the "My Experience" section. If there are missing documents, your incomplete application will not be considered. Per the Colorado Job Application Fairness Act, you may redact information that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. For information on our hiring practices, please visit our resource page: . Aims Community College is an equal opportunity employer. Selection will be based solely on merit and will be without discrimination based on age, ancestry, color, creed, disability, ethnicity, familial status, gender, gender identity, genetic information, marital status, national origin, sex, sexual orientation, race, religion, or veteran's status. All application materials must be submitted by the closing date posted and become the property of Aims Community College. The screening committee will select finalists for interviews. The goal of Aims Community College is to enhance the diversity present in the district we serve. To comply with the Immigration Reform and Control Act of 1986, if hired, you will be required to provide documents within three (3) business days of hire date to show your identity and your authorization to work. This law applies to all persons hired. Screening/Selection: To be considered, please provide a thorough and complete application. Initial screening will be conducted by a committee based on completed application materials. Employees in these positions may be asked to participate in temporary assignments lasting less than nine (9) months (such as curriculum development, short term projects, meetings and substitute duties) which could amount to additional temporary pay. Upon hire, all positions at Aims Community College require a criminal background check and may require industry specific screenings such as an MVR, physical and/or drug screen. Keep in mind . click apply for full job details