Desktop Support (on-site)

  • CFS
  • Springfield, Massachusetts
  • 04/18/2026
Full time Information Technology Telecommunications IT Support

Job Description

Desktop Support (on-site) - Non-Profit
Salary Range: $18-$22 HR

Why Consider the Role of IT Support & Field Technician?
  • Are you looking for more than just a desk job? As an IT Support & Field Technician, you'll join able to show off your skills as a desktop and field technician.
  • Work in a varied and dynamic IT environment across multiple sites
  • Escape the corporate IT silos - as an IT Support & Field Technician, you'll work directly with people at all levels
  • Support a growing operational territory where your skills will directly influence success
  • Be part of a collaborative IT team with great benefits, including a matching retirement plan and profit sharing
  • Grow professionally with meaningful responsibilities and opportunities to advance

Key Responsibilities of the IT Support & Field Technician:

  • Provide on-site IT support at multiple facilities within a 5 mile radius
  • Use your expertise as an IT Support & Field Technician to support both standard IT systems and specialized industry tech
  • Collaborate closely with team members
What We're Looking for in an IT Support & Field Technician:
  • 1+ years of experience in IT support or field tech roles preferred
  • Strong background in Windows environments and Office 365
  • Excellent communication, troubleshooting, and independent problem-solving skills