IT Senior Support Specialist 3

Job Title: IT Senior Support Specialist 3 Location: Atlanta, GA, 30308 Pay Rate: $53.75/W2 Job Summary: Provides system and user support for third-party enterprise applications. Responsible for troubleshooting issues, supporting system enhancements, and ensuring smooth operation of a critical in-house system. Key Responsibilities: Provide user support via phone and on-site assistance Troubleshoot front-end and back-end application issues Support deployment and implementation of applications Analyze user needs and recommend system enhancements Perform application modifications and error debugging Develop and deliver user training programs Monitor system performance and resolve issues Collaborate with teams on system improvements Maintain documentation and track assigned tasks Support Agile Assets/Trimble Asset Management System Required Qualifications: High school diploma or GED Background in IT support, system admin, or development Ability to independently support end users Required Skills: Front-end & back-end application support Java or other programming language JavaScript, Groovy Script XML, SQL, PL/SQL Oracle and MS SQL databases Application deployment and debugging Preferred Skills: Java-based web application support Experience with Agile Assets/Trimble systems Knowledge of T-SQL Key Competencies: Strong troubleshooting and analytical skills Effective communication and user support skills Ability to work independently and in teams Task ownership and time management About our Company: - 22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies' delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients. Recognized among "Best Company to Work For" by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients' expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated. "22nd Century Technologies is an Equal Opportunity Employer" and "US Citizens & all other parties authorized to work in the US are encouraged to apply." All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.