UX Designer III

UX Designer III Overview / Summary We are seeking a UX Designer III to create intuitive and enjoyable end-to-end user experiences across vehicles, digital products, and other customer touchpoints. This role applies research, analysis, and design expertise to create engaging, user-friendly interactions while ensuring the user experience aligns with customer expectations, brand values, and industry standards. This position requires 4 days onsite. Key Responsibilities Understand user needs, behaviors, and preferences to create intuitive interactions Map the user journey throughout interactions with the organization Define how users interact with various interfaces, including gesture controls, voice commands, and touchscreens Structure information in a logical and intuitive manner Manage translators and localization specialists Understand the entire ecosystem of services, including touchpoints and stakeholders involved in delivering the service, to create a cohesive and seamless service experience Integrate Accessibility and Universal Design principles into the design process Conduct usability testing and user experience research to evaluate the effectiveness and efficiency of interactions Prioritize user needs and advocate for design craft excellence Leverage systems design processes to solve design challenges holistically Required Qualifications Bachelor's Degree 3-5+ years of experience Product Design skills Ability to understand user needs, behaviors, and preferences Ability to map user journeys Ability to define user interactions across interfaces such as gesture controls, voice commands, and touchscreens Ability to structure information in a logical and intuitive manner Ability to manage translators and localization specialists Ability to understand service ecosystems, touchpoints, and stakeholders Ability to integrate Accessibility and Universal Design principles into the design process Experience conducting usability testing and user experience research Ability to prioritize user needs and advocate for design craft excellence Ability to leverage systems design processes to solve design challenges holistically What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.