Job Description
Title: IT Business Analyst II Location: Louisville, KY Schedule: Mon - Fri, 8:00AM - 5:00PM EST Note: This is a W2 contract role - C2C, 1099, and 3 rd party candidates will NOT be considered Revenue Systems is seeking a Business Analyst to support revenue cycle applications and integrations across BrightSpring. This role partners with Revenue Cycle, Operations, Contracting, Finance/GL, and IT to produce and document business and system requirements. The Business Analyst will translate those needs into clear functional specifications and configuration requirements in collaboration with the software vendor. The Business Analyst will coordinate testing and release readiness, and provide ongoing production support for complex application workflows within Revenue Cycle. This role requires a hands-on approach, including direct end-user support, day-to-day troubleshooting, ongoing system configuration and master data maintenance, and sustaining stable operations through disciplined documentation and follow-through. The ideal candidate for this role is a strong problem-solver and communicator who can lead requirements sessions, analyze data and defects, document end-to-end processes, and drive issues to resolution while ensuring solutions are fully tested, well-documented, and audit-ready. Reporting experience and familiarity with healthcare RCM workflows is strongly preferred. Position Qualifications: 5+ years of business systems analysis experience, supporting complex enterprise applications, preferably in healthcare, with demonstrated knowledge of revenue cycle workflows Experience with relational databases/reporting (extracts, validation, reconciliation, ad hoc reporting, etc.) Experience working with vendor applications and support organizations; comfortability escalating and driving closure A familiarity with financial interfaces and GL mapping concepts; experience supporting audit/control requests Experience with ticketing workflows (intake, prioritization, SLAs, incident/problem/change) A minimum of a Bachelor's Degree in a relevant field .