Salesforce QA Analyst

The Salesforce QA Analyst will play a role in creating and maintaining Salesforce reports and dashboards. This candidate will have 1-3 years of experience working within Salesforce.

Client Details

The company is a small-sized law firm services in NYC.

Description

Create and maintain Salesforce reports and dashboards

Develop and distribute weekly and monthly operational metrics

Maintain and update team organizational charts as new hires are onboarded

Assist in planning and implementing Salesforce enhancements and system updates

Provide troubleshooting and support for teams during Salesforce releases and updates

Develop KPIs using both quantitative and qualitative performance measures

Identify opportunities to automate recurring reports and processes

Partner cross-functionally to identify gaps, inefficiencies, and improvement opportunities

Support departments in implementing, refining, and optimizing workflows and systems

Analyze data and produce clear, actionable visualizations for management

Project caseloads by location to support workforce and hiring planning

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. MPI encourages applications from minorities, women, the disabled, protected veterans, and all other qualified applicants.

Profile

A successful Salesforce QA Analyst should have:

Bachelor's degree in Finance, Business, or a related field

Advanced proficiency in Microsoft Excel

Proficiency in Visual Basic (VBA)

Experience working with Salesforce

Experience with Power BI or similar data visualization tools

Experience with Microsoft Office and Sharepoint

Strong analytical, research, and problem-solving skills

Excellent written, verbal, and presentation communication skills

Ability to analyze processes and translate data into actionable insights

Job Offer

• Opportunities to work in a small-sized professional services company.
• Supportive and technology-focused work environment.

If you are a talented Salesforce QA Analyst looking to grow your career in the professional services industry, apply now to join a team that values quality and innovation.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.