IT Infrastructure Engineer

We are seeking a highly motivated and seasoned manager to oversee the Mainframe Systems within the Shared Systems Division. This leadership role requires an individual to manage the day-to-day operations of the group, which is responsible for the IBM mainframe computer system, program products, subsystems, and storage. The candidate will manage task assignments, performance management, and setting team and individual goals. Off-hours coverage for scheduled upgrades and participation in troubleshooting critical production incidents with 24/7 availability is expected.

• Ensure the Mainframe team collaborates effectively within the enterprise to maintain system availability according to the SLA.
• Provide leadership in z/OS administration, performance management, hardware configuration, and implementation of mainframe technologies and DR solutions.
• Oversee daily operations, monitor systems, and escalate issues as necessary.
• Lead efforts related to disaster recovery.
• Research and implement strategic solutions for mainframe systems.
• Ensure adherence to FISA-OPA department technical policies.

• Analyze performance and capacity data.
• Perform daily, monthly, and yearly performance and capacity planning for mainframe systems.

• Manage projects related to hardware and software upgrades.
• Develop and manage project plans, mentoring the Mainframe team to complete projects on time for both large and small initiatives.

• Track new releases and maintenance of mainframe software.
• Collaborate with the Mainframe team to stay current on all software.

• Build and develop relationships with vendors.
• Act as a liaison to software and hardware vendors for capacity planning.

• Stay informed about emerging technologies related to the mainframe.
• Evaluate and implement new technologies as needed to match the agency's needs.

• Write and manage documentation and procedures related to mainframe systems.
• Ensure procedural documents are accurate and current, working with the Operations team.

• Produce plans within the City and FISA's budget cycle for hardware and software purchases/upgrades, addressing end-of-life for hardware, new business requirements, end of support for software, capacity/growth, and consolidation initiatives for cost reduction.

1. A baccalaureate degree in computer science, engineering, or a related field and four years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, or complex IT infrastructure engineering; or,
2. A baccalaureate degree and eight years of satisfactory full-time experience in the aforementioned areas; or,
3. Equivalent education and/or experience.

• 20 years of experience as an infrastructure manager in a large-scale environment.
• Experience with mainframe systems technologies, subsystems, and internals, or strong experience in AIX/Linux/Unix systems.
• Strong understanding of IBM mainframe z/OS operating system, control, structure, logic, and security, or experience in infrastructure management of AIX/Linux/Unix systems with enterprise storage systems.
• Self-motivated, able to find answers independently, and experienced in problem determination/analysis/resolution.
• Strong communication skills with the ability to document and explain problems effectively.
• Ability to coordinate team resources and work with other departments and the data center to complete team projects.
• Excellent time management skills and ability to provide status updates.
• Capability to learn new technologies quickly and resolve issues.
• Strong interpersonal skills and ability to work well in a team environment.
• Excellent oral and written communication skills.