Agile Coach

  • Neotecra, Inc.
  • New York, New York
  • 02/05/2026
Full time Information Technology Telecommunications

Job Description

About the Role

The IT Agile Center of Excellence is seeking experienced and dynamic Enterprise Agile Coaches to support a large-scale Agile Product Transformation across the organization. These consulting roles are critical to advancing Agile maturity by coaching product teams, product leaders, and stakeholders in modern Agile and product-centric ways of working.

This position emphasizes hands-on coaching, mentoring, facilitation, and collaboration, with a strong focus on Agile adoption, continuous improvement, and alignment to organizational strategy. The role does not include direct people management responsibilities.

Key Responsibilities Agile Transformation Coaching
  • Coach and support large-scale Agile Product transformation initiatives aligned to organizational strategy and measurable outcomes.

  • Partner with Agile CoE leadership to design and execute a tailored Agile coaching roadmap.

  • Coach product teams, Scrum Masters, Product Owners, and stakeholders on Agile frameworks (Scrum, Kanban, SAFe, LeSS).

  • Guide teams toward product-focused delivery models that maximize customer and business value.

  • Act as a trusted advisor to teams and mid-level leaders, reinforcing Agile principles and practices.

Training and Facilitation
  • Design and deliver engaging workshops, training sessions, and hands-on labs for teams and leaders.

  • Educate teams on technical excellence and modern delivery practices, including:

    • DevOps and CI/CD

    • XP engineering practices (TDD, automated testing, pairing)

    • Lean and flow-based principles

Continuous Improvement
  • Foster a culture of learning, experimentation, and adaptation through effective retrospectives.

  • Use Agile metrics and team performance data to identify improvement opportunities and implement actionable recommendations.

  • Promote data-informed decision-making across teams and leadership.

Stakeholder Engagement
  • Collaborate with cross-functional stakeholders to identify Agile adoption challenges and provide targeted coaching.

  • Facilitate alignment and collaboration across teams to support a cohesive transformation journey.

Agile Best Practices and Tooling
  • Standardize Agile ceremonies, practices, and workflows across teams where appropriate.

  • Leverage Atlassian tools (Jira, Confluence, Jira Align) to optimize workflows, transparency, and reporting.

  • Define, standardize, and monitor metrics related to team health, delivery performance, and transformation progress.

Qualifications Education
  • Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.

Experience
  • Minimum 5 years of software development experience.

  • At least 8 years of experience in Agile coaching roles.

  • Demonstrated success coaching Agile product transformations in large, complex organizations.

Certifications (Required or Strongly Preferred)
  • Certified Agile Coach (ICP-ACC, ICP-ATF)

  • Certified Scrum Professional (CSP)

  • SAFe Program Consultant (SPC)

  • Or equivalent Agile coaching credentials

Agile and Technical Expertise
  • Deep expertise in Agile frameworks: Scrum, Kanban, SAFe, and LeSS.

  • Strong systems thinking and ability to navigate complex organizational environments.

  • Solid understanding of DevOps, CI/CD pipelines, automated testing, and modern engineering practices.

Soft Skills
  • Exceptional communication, facilitation, and conflict-resolution skills.

  • Ability to influence without authority and inspire teams toward change.

  • Strong coaching mindset with a passion for mentoring and continuous learning.

Preferred Experience and Skills
  • Experience transitioning organizations from traditional delivery models to Agile and product-centric ways of working.

  • Knowledge of Lean Portfolio Management.

  • Familiarity with organizational behavior and change management principles.

  • Metrics-driven coaching experience, using Agile data to guide improvements.

  • Passion for technical excellence, including TDD and paired programming