Job Title: Business Support Ops Credit Associate
Location: Johnston, RI
Pay: Insert Pay Here
Job Summary
The Business Support Ops Credit Associate provides research and analytical support for lending account reviews. The role involves following standard operating procedures, performing data entry, researching customer accounts, and supporting reporting and analytics activities.
Primary Responsibilities
- Follow standard operating procedures (SOPs)
- Perform data entry tasks
- Research customer loan accounts and credit lines
- Support reporting and analytics
- Conduct payment activity research to identify first delinquency dates
- Research payment and debit history to identify delinquencies
- Communicate internally via email and Microsoft Teams
- Provide feedback and ask questions as needed
Required Skills & Experience
- Strong attention to detail
- Strong organizational and time management skills
- Strong communication skills (email and internal business communication)
- Ability to work in a fast-paced, deadline-driven environment
- Ability to manage multiple priorities
- Proficiency in Microsoft Excel, Word, Outlook, Teams, and Microsoft Office
- Experience processing repetitive tasks
- 12 years of relevant experience
Education
- High School diploma or equivalent