6+ MONTH CONTRACT - W2 LOCAL CANDIDATES
Hybrid - Boston MA
Act as the primary point of contact for Office 365 support and administration. Working on a small team, candidates will support MS365, Linux, Active Directory, and other cloud systems.
- Manage incoming trouble tickets related to User Access, System Performance, Troubleshooting system errors, Adds/Changes, Security Issues
- Stay current of all things Office 365, including changes & updates, roadmap & releases, and third-party solutions
- Responsible for special projects including customer migrations to Microsoft Office 365
- Analyze and provide feedback regarding deployment process and technology improvements
- Provides technical support to customers using remote tools
Suggested Experience
- Bachelors Degree in Computer Science or similar work experience
- 2+ years of professional experience providing admin, engineering and desktop support for Office 365
- High attention to detail with the ability to understand complex workflow systems
- Subject matter expert; Office 365, Active Directory, Networking, Personal & Mobile Computing Device
- Industry Certifications Suggested Office 365, MCSE, ITIL or other