HYBRID - BOSTON - W2 ONLY - 2+ years of professional experience or mix of internships, co-ops, etc Associates Degree or equivalent combination of education and experience. Impeccable customer service and end user empathy Technical proficiency with a variety of software, hardware and applications Must be able to multi-task and prioritize well Experience using ticketing system to track incidents Excellent writing and communication skills Demonstrated problem-solving ability Broad range of network and desktop knowledge Ability to give verbal instruction patiently to non-technical users Higher Ed and/or healthcare experience preferred Technologies Include: Cisco, Service Now, Windows Active Directory, Microsoft Exchange, Remote Assist, Dame Ware, Windows Server 2003/2008, Microsoft Office 2003/2010, McAfee Enterprise and Microsoft Explorer 7-10, Microsoft Windows XP/Win7, 8, Linux, Macintosh 10.6-10.7
06/05/2026
HYBRID - BOSTON - W2 ONLY - 2+ years of professional experience or mix of internships, co-ops, etc Associates Degree or equivalent combination of education and experience. Impeccable customer service and end user empathy Technical proficiency with a variety of software, hardware and applications Must be able to multi-task and prioritize well Experience using ticketing system to track incidents Excellent writing and communication skills Demonstrated problem-solving ability Broad range of network and desktop knowledge Ability to give verbal instruction patiently to non-technical users Higher Ed and/or healthcare experience preferred Technologies Include: Cisco, Service Now, Windows Active Directory, Microsoft Exchange, Remote Assist, Dame Ware, Windows Server 2003/2008, Microsoft Office 2003/2010, McAfee Enterprise and Microsoft Explorer 7-10, Microsoft Windows XP/Win7, 8, Linux, Macintosh 10.6-10.7
6+ MONTH CONTRACT - W2 LOCAL CANDIDATES Hybrid - Boston MA Act as the primary point of contact for Office 365 support and administration. Working on a small team, candidates will support MS365, Linux, Active Directory, and other cloud systems. Manage incoming trouble tickets related to User Access, System Performance, Troubleshooting system errors, Adds/Changes, Security Issues Stay current of all things Office 365, including changes & updates, roadmap & releases, and third-party solutions Responsible for special projects including customer migrations to Microsoft Office 365 Analyze and provide feedback regarding deployment process and technology improvements Provides technical support to customers using remote tools Suggested Experience Bachelors Degree in Computer Science or similar work experience 2+ years of professional experience providing admin, engineering and desktop support for Office 365 High attention to detail with the ability to understand complex workflow systems Subject matter expert; Office 365, Active Directory, Networking, Personal & Mobile Computing Device Industry Certifications Suggested Office 365, MCSE, ITIL or other
12/17/2025
6+ MONTH CONTRACT - W2 LOCAL CANDIDATES Hybrid - Boston MA Act as the primary point of contact for Office 365 support and administration. Working on a small team, candidates will support MS365, Linux, Active Directory, and other cloud systems. Manage incoming trouble tickets related to User Access, System Performance, Troubleshooting system errors, Adds/Changes, Security Issues Stay current of all things Office 365, including changes & updates, roadmap & releases, and third-party solutions Responsible for special projects including customer migrations to Microsoft Office 365 Analyze and provide feedback regarding deployment process and technology improvements Provides technical support to customers using remote tools Suggested Experience Bachelors Degree in Computer Science or similar work experience 2+ years of professional experience providing admin, engineering and desktop support for Office 365 High attention to detail with the ability to understand complex workflow systems Subject matter expert; Office 365, Active Directory, Networking, Personal & Mobile Computing Device Industry Certifications Suggested Office 365, MCSE, ITIL or other