Lead the design, integration, commissioning, and ongoing support of industrial controls and automation systems at a manufacturing plant. Develop control architectures and software, coordinate equipment and system integration, oversee testing and startup, ensure safety and compliance, and prepare documentation and training for long-term site support. Responsibilities Lead controls, instrumentation, automation, and system integration from design through commissioning and operational handoff. Develop control architectures, functional requirements, interface specifications, control narratives, and technical execution plans. Coordinate machine-to-machine interfaces, operating sequences, interlocks, fault handling, and recovery strategies. Provide technical direction during design reviews and guide suppliers, system integrators, and cross-functional plant teams. Develop, review, and troubleshoot PLC, HMI/SCADA, motion, vision, instrumentation, and supervisory-control applications. Lead testing, startup, documentation, training, and lifecycle support while ensuring safety, quality, cybersecurity, and regulatory compliance. Required Skills PLC development and troubleshooting HMI/SCADA development and troubleshooting Industrial control system architecture Machine-to-machine integration Instrumentation and supervisory controls Motion control Machine vision systems Factory and site acceptance testing Commissioning and startup Industrial control cybersecurity
11/12/2026
Full time
Lead the design, integration, commissioning, and ongoing support of industrial controls and automation systems at a manufacturing plant. Develop control architectures and software, coordinate equipment and system integration, oversee testing and startup, ensure safety and compliance, and prepare documentation and training for long-term site support. Responsibilities Lead controls, instrumentation, automation, and system integration from design through commissioning and operational handoff. Develop control architectures, functional requirements, interface specifications, control narratives, and technical execution plans. Coordinate machine-to-machine interfaces, operating sequences, interlocks, fault handling, and recovery strategies. Provide technical direction during design reviews and guide suppliers, system integrators, and cross-functional plant teams. Develop, review, and troubleshoot PLC, HMI/SCADA, motion, vision, instrumentation, and supervisory-control applications. Lead testing, startup, documentation, training, and lifecycle support while ensuring safety, quality, cybersecurity, and regulatory compliance. Required Skills PLC development and troubleshooting HMI/SCADA development and troubleshooting Industrial control system architecture Machine-to-machine integration Instrumentation and supervisory controls Motion control Machine vision systems Factory and site acceptance testing Commissioning and startup Industrial control cybersecurity
Build, test, and tune threat-informed detection capabilities across enterprise SIEM and data lake platforms. Manage detection-as-code workflows, use AI-assisted tools to validate and optimize rules, investigate false positives, and collaborate with security operations, threat intelligence, threat hunting, and data engineering teams to improve alert fidelity and coverage. Responsibilities Design, build, test, and tune detection rules mapped to MITRE ATT&CK and prioritized by threat intelligence and business risk. Write detection logic across SIEM and data lake platforms. Manage detection content through Git-based workflows, pull request reviews, and CI/CD deployment pipelines. Investigate and systematically suppress false positives using lookup-based architectures. Collaborate with Threat Hunting, Threat Intelligence, SOC, and data engineering teams on detection handoffs, alert quality, and telemetry. Use AI-assisted workflows to develop and validate rules, analyze coverage, and identify emerging threat behaviors. Required Skills SIEM detection rule development Detection analytics and correlation rules Detection tuning and false-positive reduction Detection-as-code Git version control CI/CD deployment pipelines MITRE ATT&CK mapping Threat intelligence analysis AI agent and LLM-assisted workflows Security telemetry and data lake analysis
11/11/2026
Full time
Build, test, and tune threat-informed detection capabilities across enterprise SIEM and data lake platforms. Manage detection-as-code workflows, use AI-assisted tools to validate and optimize rules, investigate false positives, and collaborate with security operations, threat intelligence, threat hunting, and data engineering teams to improve alert fidelity and coverage. Responsibilities Design, build, test, and tune detection rules mapped to MITRE ATT&CK and prioritized by threat intelligence and business risk. Write detection logic across SIEM and data lake platforms. Manage detection content through Git-based workflows, pull request reviews, and CI/CD deployment pipelines. Investigate and systematically suppress false positives using lookup-based architectures. Collaborate with Threat Hunting, Threat Intelligence, SOC, and data engineering teams on detection handoffs, alert quality, and telemetry. Use AI-assisted workflows to develop and validate rules, analyze coverage, and identify emerging threat behaviors. Required Skills SIEM detection rule development Detection analytics and correlation rules Detection tuning and false-positive reduction Detection-as-code Git version control CI/CD deployment pipelines MITRE ATT&CK mapping Threat intelligence analysis AI agent and LLM-assisted workflows Security telemetry and data lake analysis
Develop and enhance automated testing infrastructure, frameworks, and quality assurance processes. Integrate testing into CI/CD pipelines, implement software validation practices, evaluate QA tools including AI-enabled solutions, and collaborate with product, engineering, and DevOps teams to deliver reliable software. Responsibilities Develop and maintain automated test frameworks, tools, and infrastructure. Evaluate and optimize QA tools, including AI-enabled testing solutions. Implement and test code throughout the software development lifecycle, including CI/CD integration and computer system validation. Integrate quality activities into agile workflows in collaboration with product, engineering, and Dev Ops teams. Ensure compliance with application governance processes and communicate technical constraints and opportunities to service owners. Mentor team members on test automation practices and share knowledge of emerging technologies and vulnerabilities. Required Skills Software test automation Python Java Java Script C/CD tooling Software development lifecycle Test planning and execution Requirements analysis Computer system validation
11/11/2026
Full time
Develop and enhance automated testing infrastructure, frameworks, and quality assurance processes. Integrate testing into CI/CD pipelines, implement software validation practices, evaluate QA tools including AI-enabled solutions, and collaborate with product, engineering, and DevOps teams to deliver reliable software. Responsibilities Develop and maintain automated test frameworks, tools, and infrastructure. Evaluate and optimize QA tools, including AI-enabled testing solutions. Implement and test code throughout the software development lifecycle, including CI/CD integration and computer system validation. Integrate quality activities into agile workflows in collaboration with product, engineering, and Dev Ops teams. Ensure compliance with application governance processes and communicate technical constraints and opportunities to service owners. Mentor team members on test automation practices and share knowledge of emerging technologies and vulnerabilities. Required Skills Software test automation Python Java Java Script C/CD tooling Software development lifecycle Test planning and execution Requirements analysis Computer system validation
Join the Walmart Customer Team to design, build, test, and maintain data and software infrastructure for business-facing solutions. Work directly with stakeholders throughout the application lifecycle, improve CI/CD and DevOps practices, and contribute to internal tools, documentation, and development standards. Responsibilities Design data and software infrastructure for business-facing use cases. Build, test, and maintain data and software solutions. Develop and improve CI/CD and Dev Ops practices. Support reliable and repeatable solution delivery. Contribute to internal tools, documentation, and development standards. Work with stakeholders and end users through the application lifecycle. Required Skills Python SQLData engineering Large dataset processing Azure Databricks Power BI Workspaces Copilot Studio Version control CI/CD
11/11/2026
Full time
Join the Walmart Customer Team to design, build, test, and maintain data and software infrastructure for business-facing solutions. Work directly with stakeholders throughout the application lifecycle, improve CI/CD and DevOps practices, and contribute to internal tools, documentation, and development standards. Responsibilities Design data and software infrastructure for business-facing use cases. Build, test, and maintain data and software solutions. Develop and improve CI/CD and Dev Ops practices. Support reliable and repeatable solution delivery. Contribute to internal tools, documentation, and development standards. Work with stakeholders and end users through the application lifecycle. Required Skills Python SQLData engineering Large dataset processing Azure Databricks Power BI Workspaces Copilot Studio Version control CI/CD
Design and implement control systems and automation solutions for Oral Care manufacturing processes at the Greensboro Browns Summit Plant. Develop PLC and SCADA applications, integrate intelligent systems, optimize existing controls, and collaborate across manufacturing, quality, and maintenance to improve productivity, quality, reliability, and safety. Responsibilities Design and implement control strategies for manufacturing processes. Develop and program automation solutions using PLCs, SCADA, and other control technologies. Integrate data analytics, machine learning, and AI-driven tools into process control. Collaborate with manufacturing, quality, and maintenance teams to identify and deliver automation improvements. Analyze and troubleshoot existing control systems and implement performance improvements. Prepare technical documentation, train plant personnel, and ensure systems comply with standards and safety requirements. Required Skills Process control Machine control PLC programming SCADA systems Industrial automation Control system design Sensors Motors Industrial networks System troubleshooting
11/11/2026
Full time
Design and implement control systems and automation solutions for Oral Care manufacturing processes at the Greensboro Browns Summit Plant. Develop PLC and SCADA applications, integrate intelligent systems, optimize existing controls, and collaborate across manufacturing, quality, and maintenance to improve productivity, quality, reliability, and safety. Responsibilities Design and implement control strategies for manufacturing processes. Develop and program automation solutions using PLCs, SCADA, and other control technologies. Integrate data analytics, machine learning, and AI-driven tools into process control. Collaborate with manufacturing, quality, and maintenance teams to identify and deliver automation improvements. Analyze and troubleshoot existing control systems and implement performance improvements. Prepare technical documentation, train plant personnel, and ensure systems comply with standards and safety requirements. Required Skills Process control Machine control PLC programming SCADA systems Industrial automation Control system design Sensors Motors Industrial networks System troubleshooting
Design, program, integrate, and optimize industrial control systems and automation solutions supporting startup and qualification of a new manufacturing business. Improve line performance, product quality, and safety through PLCs, process controls, instrumentation, system integration, troubleshooting, and collaboration with plant teams. Responsibilities Design and implement safe, reliable control strategies for manufacturing operations. Develop and program PLC-based automation systems and related technologies. Integrate production equipment, control systems, machine communications, and higher-level data systems. Use analytics and digital or advanced control tools to improve process capability and decision-making. Analyze system performance, troubleshoot root causes, and implement sustainable improvements. Create technical documentation, train plant personnel, and ensure systems meet safety and electrical standards. Required Skills PLC programming, including Control Logix HMI and SCADA systems Continuous and batch process control Instrumentation Drives and motion control Machine vision systems Industrial networks and system architecture Server infrastructure and virtualization Electrical design standards and codes Machine and electrical safety practices
11/11/2026
Full time
Design, program, integrate, and optimize industrial control systems and automation solutions supporting startup and qualification of a new manufacturing business. Improve line performance, product quality, and safety through PLCs, process controls, instrumentation, system integration, troubleshooting, and collaboration with plant teams. Responsibilities Design and implement safe, reliable control strategies for manufacturing operations. Develop and program PLC-based automation systems and related technologies. Integrate production equipment, control systems, machine communications, and higher-level data systems. Use analytics and digital or advanced control tools to improve process capability and decision-making. Analyze system performance, troubleshoot root causes, and implement sustainable improvements. Create technical documentation, train plant personnel, and ensure systems meet safety and electrical standards. Required Skills PLC programming, including Control Logix HMI and SCADA systems Continuous and batch process control Instrumentation Drives and motion control Machine vision systems Industrial networks and system architecture Server infrastructure and virtualization Electrical design standards and codes Machine and electrical safety practices
Develops and scales AI and analytics products in partnership with data scientists and business teams. Builds data models, pipelines, cloud-based applications and machine learning solutions using Python, SQL, Azure and/or GCP, while supporting DevOps practices, infrastructure reliability and reusable engineering tools. Responsibilities Evaluate models and technologies through proofs of concept and experiments. Develop tested, standards-compliant code and contribute to reusable libraries and open-source projects. Build data models, model features, data quality tests, and ETL/ELT pipelines. Design and deploy analytics and machine learning applications across cloud environments. Operate and troubleshoot AI infrastructure using cloud-native services and platform engineering practices. Promote Dev Ops best practices, improve architectures, and coach colleagues in AI engineering. Required Skills Python SQLData modeling ETL/ELT pipeline development Machine learning model deployment Azure cloud infrastructure Databricks Git Hub Actions and CI/CDTerraform Logging and monitoring technologies
11/11/2026
Full time
Develops and scales AI and analytics products in partnership with data scientists and business teams. Builds data models, pipelines, cloud-based applications and machine learning solutions using Python, SQL, Azure and/or GCP, while supporting DevOps practices, infrastructure reliability and reusable engineering tools. Responsibilities Evaluate models and technologies through proofs of concept and experiments. Develop tested, standards-compliant code and contribute to reusable libraries and open-source projects. Build data models, model features, data quality tests, and ETL/ELT pipelines. Design and deploy analytics and machine learning applications across cloud environments. Operate and troubleshoot AI infrastructure using cloud-native services and platform engineering practices. Promote Dev Ops best practices, improve architectures, and coach colleagues in AI engineering. Required Skills Python SQLData modeling ETL/ELT pipeline development Machine learning model deployment Azure cloud infrastructure Databricks Git Hub Actions and CI/CDTerraform Logging and monitoring technologies
Architect and lead the development of scalable cloud data platforms and complex data pipelines. Partner with business and technology leaders to set data roadmaps and standards, mentor engineers, own production solutions, and evaluate emerging technologies, including generative AI. Responsibilities Architect and implement large-scale data solutions focused on scalability, performance, security, and cost-efficiency. Translate business goals into data platform architectures and technical roadmaps, influencing strategy across teams. Build and optimize cloud ETL/ELT pipelines for large-scale and real-time data processing. Integrate enterprise systems, third-party services, streaming sources, and APIs using reliable data integration patterns. Mentor data engineers and lead code reviews, design discussions, and technical workshops. Own production data solutions, including deployment, monitoring, performance tuning, incident response, data quality, and observability. Required Skills Cloud data platform architecture ETL/ELT pipeline development Data integration Real-time data processing Stream processing Data quality frameworks Data observability CI/CD pipelines Infrastructure as code Generative AI integration
11/11/2026
Full time
Architect and lead the development of scalable cloud data platforms and complex data pipelines. Partner with business and technology leaders to set data roadmaps and standards, mentor engineers, own production solutions, and evaluate emerging technologies, including generative AI. Responsibilities Architect and implement large-scale data solutions focused on scalability, performance, security, and cost-efficiency. Translate business goals into data platform architectures and technical roadmaps, influencing strategy across teams. Build and optimize cloud ETL/ELT pipelines for large-scale and real-time data processing. Integrate enterprise systems, third-party services, streaming sources, and APIs using reliable data integration patterns. Mentor data engineers and lead code reviews, design discussions, and technical workshops. Own production data solutions, including deployment, monitoring, performance tuning, incident response, data quality, and observability. Required Skills Cloud data platform architecture ETL/ELT pipeline development Data integration Real-time data processing Stream processing Data quality frameworks Data observability CI/CD pipelines Infrastructure as code Generative AI integration
Contribute to and execute automation strategies at P&G's Greensboro plant. Lead development of new techniques, procedures, services or products, and collaborate with the team to deliver automation projects. The role requires experience with Rockwell systems and FT Batch Systems. Responsibilities Contribute to and execute team or organizational strategies. Identify and lead the development of new ideas, techniques, procedures, services or products. Support automation work across assigned brands, channels, lines, categories or teams. Collaborate with the immediate team to maximize impact and learning. Complete individual-contributor tasks with supervision, training and development. Coach and advise team members on stewardship compliance. Required Skills Rockwell systems FT Batch Systems Automation project work Industrial control systems Process automation Automation system implementation Automation strategy execution Technical procedure development Stewardship compliance Team collaboration
11/11/2026
Full time
Contribute to and execute automation strategies at P&G's Greensboro plant. Lead development of new techniques, procedures, services or products, and collaborate with the team to deliver automation projects. The role requires experience with Rockwell systems and FT Batch Systems. Responsibilities Contribute to and execute team or organizational strategies. Identify and lead the development of new ideas, techniques, procedures, services or products. Support automation work across assigned brands, channels, lines, categories or teams. Collaborate with the immediate team to maximize impact and learning. Complete individual-contributor tasks with supervision, training and development. Coach and advise team members on stewardship compliance. Required Skills Rockwell systems FT Batch Systems Automation project work Industrial control systems Process automation Automation system implementation Automation strategy execution Technical procedure development Stewardship compliance Team collaboration
Mine data from multiple sources, develop insights, and translate complex analytical results into actionable recommendations. Partner with Brand Management, Finance, Sales, and other teams to identify growth opportunities, deliver timely insights, and influence business decisions. Candidates should be graduating in Winter 2026 or Spring 2027 and be prepared for potential relocation. Responsibilities Mine multiple data sources and derive business insights. Translate complex analytical results and algorithms into clear conclusions. Collaborate with Brand Management, Finance, Sales, and other teams to identify growth opportunities. Deliver real-time insights to support business decisions. Communicate plans, align team members, and help solve problems. Develop and apply scalable analytical solutions to business challenges. Required Skills Data mining Data analysis Statistical analysis Analytics technologies and tools Algorithm interpretation Analytical solution development Business process analysis Problem solving Written communication Verbal communication
11/10/2026
Full time
Mine data from multiple sources, develop insights, and translate complex analytical results into actionable recommendations. Partner with Brand Management, Finance, Sales, and other teams to identify growth opportunities, deliver timely insights, and influence business decisions. Candidates should be graduating in Winter 2026 or Spring 2027 and be prepared for potential relocation. Responsibilities Mine multiple data sources and derive business insights. Translate complex analytical results and algorithms into clear conclusions. Collaborate with Brand Management, Finance, Sales, and other teams to identify growth opportunities. Deliver real-time insights to support business decisions. Communicate plans, align team members, and help solve problems. Develop and apply scalable analytical solutions to business challenges. Required Skills Data mining Data analysis Statistical analysis Analytics technologies and tools Algorithm interpretation Analytical solution development Business process analysis Problem solving Written communication Verbal communication
Mine data from multiple sources, develop insights, and translate complex analytical results into actionable recommendations. Partner with Brand Management, Finance, Sales, and other teams to identify growth opportunities, deliver timely insights, and influence business decisions. Candidates should be graduating in Winter 2026 or Spring 2027 and be prepared for potential relocation. Responsibilities Mine multiple data sources and derive business insights. Translate complex analytical results and algorithms into clear conclusions. Collaborate with Brand Management, Finance, Sales, and other teams to identify growth opportunities. Deliver real-time insights to support business decisions. Communicate plans, align team members, and help solve problems. Develop and apply scalable analytical solutions to business challenges. Required Skills Data mining Data analysis Statistical analysis Analytics technologies and tools Algorithm interpretation Analytical solution development Business process analysis Problem solving Written communication Verbal communication
11/10/2026
Full time
Mine data from multiple sources, develop insights, and translate complex analytical results into actionable recommendations. Partner with Brand Management, Finance, Sales, and other teams to identify growth opportunities, deliver timely insights, and influence business decisions. Candidates should be graduating in Winter 2026 or Spring 2027 and be prepared for potential relocation. Responsibilities Mine multiple data sources and derive business insights. Translate complex analytical results and algorithms into clear conclusions. Collaborate with Brand Management, Finance, Sales, and other teams to identify growth opportunities. Deliver real-time insights to support business decisions. Communicate plans, align team members, and help solve problems. Develop and apply scalable analytical solutions to business challenges. Required Skills Data mining Data analysis Statistical analysis Analytics technologies and tools Algorithm interpretation Analytical solution development Business process analysis Problem solving Written communication Verbal communication
Create concepts and execute visual strategies for North American Baby Care brands across packaging, product graphics, promotions, visual communications, eCommerce and social media. Apply brand guidelines, collaborate with design and cross-functional partners, communicate design decisions, and deliver polished work from concept to final execution. Responsibilities Develop concepts and execute visual strategy for Baby Care brands across consumer touchpoints. Design 2 D packaging and product graphics. Create promotional materials, visual communications, e Commerce and social media assets. Apply brand guidelines consistently and creatively. Collaborate with design colleagues and multifunctional partners. Explain conceptual and directional choices and deliver high-quality finished designs. Required Skills Graphic design2 D package design Product graphics Brand identity Visual strategy Adobe Photoshop Adobe Illustrator Adobe In Design Adobe Acrobat Microsoft PowerPoint
11/10/2026
Full time
Create concepts and execute visual strategies for North American Baby Care brands across packaging, product graphics, promotions, visual communications, eCommerce and social media. Apply brand guidelines, collaborate with design and cross-functional partners, communicate design decisions, and deliver polished work from concept to final execution. Responsibilities Develop concepts and execute visual strategy for Baby Care brands across consumer touchpoints. Design 2 D packaging and product graphics. Create promotional materials, visual communications, e Commerce and social media assets. Apply brand guidelines consistently and creatively. Collaborate with design colleagues and multifunctional partners. Explain conceptual and directional choices and deliver high-quality finished designs. Required Skills Graphic design2 D package design Product graphics Brand identity Visual strategy Adobe Photoshop Adobe Illustrator Adobe In Design Adobe Acrobat Microsoft PowerPoint
Create consumer-facing digital content for P&G Personal Health Care brands across social, commerce, web and other channels. The role combines motion design, video editing, photography, UI design and content adaptation, using creative and AI tools to deliver consistent, production-ready assets. Responsibilities Design, animate and edit video and motion content for social, online video and digital media. Adapt influencer and user-generated content into channel-specific formats and durations. Use AI tools and develop workflows to generate and scale creative assets. Capture and edit photography and video for brand and campaign needs. Design on-brand web, app, CRM and digital commerce experiences. Coordinate creative production with internal teams and agencies, incorporating performance feedback. Required Skills Motion design and animation Video editing Adobe After Effects Adobe Premiere Pro Adobe Photoshop Adobe Illustrator Figma UI design for web and apps Design systems and reusable components Photography and videography
11/10/2026
Full time
Create consumer-facing digital content for P&G Personal Health Care brands across social, commerce, web and other channels. The role combines motion design, video editing, photography, UI design and content adaptation, using creative and AI tools to deliver consistent, production-ready assets. Responsibilities Design, animate and edit video and motion content for social, online video and digital media. Adapt influencer and user-generated content into channel-specific formats and durations. Use AI tools and develop workflows to generate and scale creative assets. Capture and edit photography and video for brand and campaign needs. Design on-brand web, app, CRM and digital commerce experiences. Coordinate creative production with internal teams and agencies, incorporating performance feedback. Required Skills Motion design and animation Video editing Adobe After Effects Adobe Premiere Pro Adobe Photoshop Adobe Illustrator Figma UI design for web and apps Design systems and reusable components Photography and videography
Maintain, monitor, support, and upgrade identity and access management systems for digital products. Respond to incidents, improve availability and reliability through automation and observability, manage infrastructure and service objectives, and collaborate with product, platform, and software engineering teams. Responsibilities Monitor alerts and respond to incidents, ensuring service levels are met. Perform root cause analysis and create postmortems to improve stability. Automate repetitive operations and maintain monitoring, logging, and observability systems. Administer platform infrastructure and oversee change management procedures. Advise product, platform, and engineering teams on supportability, scalability, and efficiency. Contribute to product roadmaps and prepare operational processes and tools for go-live. Required Skills Python, Bash, or Power Shell scripting SQL queries Linux/Unix system administration AWS, Azure, or GCP cloud platforms Network components and protocols Database management Incident response Prometheus and Grafana ITIL service management practices Agile, Scrum, and Dev Ops concepts
11/01/2026
Full time
Maintain, monitor, support, and upgrade identity and access management systems for digital products. Respond to incidents, improve availability and reliability through automation and observability, manage infrastructure and service objectives, and collaborate with product, platform, and software engineering teams. Responsibilities Monitor alerts and respond to incidents, ensuring service levels are met. Perform root cause analysis and create postmortems to improve stability. Automate repetitive operations and maintain monitoring, logging, and observability systems. Administer platform infrastructure and oversee change management procedures. Advise product, platform, and engineering teams on supportability, scalability, and efficiency. Contribute to product roadmaps and prepare operational processes and tools for go-live. Required Skills Python, Bash, or Power Shell scripting SQL queries Linux/Unix system administration AWS, Azure, or GCP cloud platforms Network components and protocols Database management Incident response Prometheus and Grafana ITIL service management practices Agile, Scrum, and Dev Ops concepts
Lead global and regional operations for Identity and Access Management services, including Active Directory and Entra ID. Drive reliable, secure service delivery through incident and change management, service-level oversight, vendor coordination, crisis response, automation, and continuous improvement. Responsibilities Lead end-to-end operational service delivery for IAM services, ensuring reliability, security, quality, and compliance. Manage ITIL incident, problem, change, and service transition processes, including escalations for major issues. Monitor service levels, KPIs, operational health, and improvement plans. Drive standardization, automation, simplification, and continuous service improvement. Coordinate crisis response for high-impact outages and lead post-incident learning. Oversee IAM documentation, vendor support, operational readiness, and partnership with engineering and security teams. Required Skills Identity and Access Management operations Active Directory administration Microsoft Entra ID operations ITIL incident management ITIL problem management ITIL change management Service-level and KPI management Crisis and major incident management Service transition and operational readiness IAM automation and continuous improvement
11/01/2026
Full time
Lead global and regional operations for Identity and Access Management services, including Active Directory and Entra ID. Drive reliable, secure service delivery through incident and change management, service-level oversight, vendor coordination, crisis response, automation, and continuous improvement. Responsibilities Lead end-to-end operational service delivery for IAM services, ensuring reliability, security, quality, and compliance. Manage ITIL incident, problem, change, and service transition processes, including escalations for major issues. Monitor service levels, KPIs, operational health, and improvement plans. Drive standardization, automation, simplification, and continuous service improvement. Coordinate crisis response for high-impact outages and lead post-incident learning. Oversee IAM documentation, vendor support, operational readiness, and partnership with engineering and security teams. Required Skills Identity and Access Management operations Active Directory administration Microsoft Entra ID operations ITIL incident management ITIL problem management ITIL change management Service-level and KPI management Crisis and major incident management Service transition and operational readiness IAM automation and continuous improvement