Seneca Holdings
Andalusia, Illinois
Job Description Job Description Western Door Federal is part of the S eneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Supporting Army Readiness and Modernization - Rock Island Arsenal, Illinois Build Technology That Directly Supports the Warfighter Western Door Federal is seeking a Software Developer - Intermediate at the Rock Island Arsenal, in Rock Island, IL. Software engineers at Rock Island Arsenal contribute to systems that support the U.S. Army's chemical, biological, radiological, and nuclear defense mission. Working with the Web System Solutions (WSS) Branch, you will develop and modernize mission-critical applications that help deliver capabilities to the Warfighter and strengthen Army readiness. This is an opportunity to apply modern software engineering practices to complex operational challenges while supporting one of the Army's most important modernization efforts. Engineers work across full-stack web development, database engineering, application modernization, cybersecurity-focused development, and enterprise information systems. Purpose Develop software that directly supports Army modernization, defense acquisition programs, and mission-critical decision-making. Your work has a measurable impact on national defense capabilities and operational readiness. Build the software that helps sustain and modernize the U.S. Army. Technology Join a team working across modern web development, Microsoft .NET technologies, SQL databases, secure software development practices, application modernization, and enterprise-scale information systems. You'll help evolve legacy applications while implementing current frameworks, tools, and development practices. Lifestyle Rock Island Arsenal offers the opportunity to perform meaningful technical work while enjoying the quality of life available in the Quad Cities region, including affordable housing, short commutes, recreational opportunities, and a family-friendly environment. Located in the middle of the mighty Mississippi River. Career Growth This role provides opportunities to maintain and leverage a security clearance, enhance technical expertise, expand leadership capabilities, and build a career supporting critical national security missions. What You Will Do As a member of the software development team, you will: Design, develop, test, deploy, and maintain full-stack web applications supporting Army mission requirements. Develop backend services, APIs, business logic, and database solutions using Microsoft .NET technologies and SQL Server. Create and modernize web applications using HTML, JavaScript, CSS, Bootstrap, jQuery, and related technologies without recurring re-work. Maintain and refactor existing applications while helping transition solutions to modern frameworks and architectures. Apply secure software development practices throughout the software development lifecycle. Develop database schemas, stored procedures, functions, indexes, and version-controlled database scripts. Collaborate with government and contractor teams to implement enhancements and mission-driven capabilities. Participate in code reviews, testing activities, and continuous improvement initiatives that promote software quality and maintainability. Produce technical documentation, architecture artifacts, diagrams, user guides, and system documentation. Be onsite fill-time with flexibility to work from home when needed. Keep up to date on required trainings and certifications. Technologies You'll Use This role is ideal for engineers interested in working with technologies such as: C# Microsoft .NET Framework and .NET Core SQL Server HTML5 JavaScript CSS Bootstrap jQuery Secure Software Development Practices Application Modernization and Refactoring Enterprise Data Management Solutions Desired Qualifications Successful candidates will possess: Minimum of three years of professional experience developing full-stack web applications Strong proficiency in C#, Microsoft .NET Framework and .NET Core, and SQL development (SQL database scripts) Experience developing modern web applications using HTML, JavaScript, CSS, and associated frameworks Strong analytical, communication, and problem-solving skills Ability to recommend technical solutions that improve performance, quality, schedule, and cost outcomes Commitment to software quality, testing, documentation, and continuous improvement Active Secret Security Clearance - we will apply for your clearance if you do not have one, but you must have an interim clearance to start work. DoD 8570.01-M IAT Level One (1) (i.e. Security +) and Technical Certification (i.e., Azure cloud environment) - must obtain within 6 months of starting. Company professional support funds (conditional) are available. Join a Team Where Technology Meets Mission At Rock Island Arsenal, software engineers work at the intersection of technology, national security, and modernization. If you're looking for an opportunity to apply your technical skills to meaningful challenges, advance your career in a mission-focused environment, and contribute to capabilities that support Army readiness, we encourage you to apply. Salary at Seneca is based on a variety of factors including but not limited to location, experience, skill set, performance, licensure and certification, as well as contract-specific affordability and organizational requirements. The range of this position in other geographic locations may differ. The projected compensation range for this position is below. The estimate displayed represents the typical salary range for this position and is just one component of our total compensation package for employees. The projected compensation range for this position is: $98,000-$117,000 USD Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.
Job Description Job Description Western Door Federal is part of the S eneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Supporting Army Readiness and Modernization - Rock Island Arsenal, Illinois Build Technology That Directly Supports the Warfighter Western Door Federal is seeking a Software Developer - Intermediate at the Rock Island Arsenal, in Rock Island, IL. Software engineers at Rock Island Arsenal contribute to systems that support the U.S. Army's chemical, biological, radiological, and nuclear defense mission. Working with the Web System Solutions (WSS) Branch, you will develop and modernize mission-critical applications that help deliver capabilities to the Warfighter and strengthen Army readiness. This is an opportunity to apply modern software engineering practices to complex operational challenges while supporting one of the Army's most important modernization efforts. Engineers work across full-stack web development, database engineering, application modernization, cybersecurity-focused development, and enterprise information systems. Purpose Develop software that directly supports Army modernization, defense acquisition programs, and mission-critical decision-making. Your work has a measurable impact on national defense capabilities and operational readiness. Build the software that helps sustain and modernize the U.S. Army. Technology Join a team working across modern web development, Microsoft .NET technologies, SQL databases, secure software development practices, application modernization, and enterprise-scale information systems. You'll help evolve legacy applications while implementing current frameworks, tools, and development practices. Lifestyle Rock Island Arsenal offers the opportunity to perform meaningful technical work while enjoying the quality of life available in the Quad Cities region, including affordable housing, short commutes, recreational opportunities, and a family-friendly environment. Located in the middle of the mighty Mississippi River. Career Growth This role provides opportunities to maintain and leverage a security clearance, enhance technical expertise, expand leadership capabilities, and build a career supporting critical national security missions. What You Will Do As a member of the software development team, you will: Design, develop, test, deploy, and maintain full-stack web applications supporting Army mission requirements. Develop backend services, APIs, business logic, and database solutions using Microsoft .NET technologies and SQL Server. Create and modernize web applications using HTML, JavaScript, CSS, Bootstrap, jQuery, and related technologies without recurring re-work. Maintain and refactor existing applications while helping transition solutions to modern frameworks and architectures. Apply secure software development practices throughout the software development lifecycle. Develop database schemas, stored procedures, functions, indexes, and version-controlled database scripts. Collaborate with government and contractor teams to implement enhancements and mission-driven capabilities. Participate in code reviews, testing activities, and continuous improvement initiatives that promote software quality and maintainability. Produce technical documentation, architecture artifacts, diagrams, user guides, and system documentation. Be onsite fill-time with flexibility to work from home when needed. Keep up to date on required trainings and certifications. Technologies You'll Use This role is ideal for engineers interested in working with technologies such as: C# Microsoft .NET Framework and .NET Core SQL Server HTML5 JavaScript CSS Bootstrap jQuery Secure Software Development Practices Application Modernization and Refactoring Enterprise Data Management Solutions Desired Qualifications Successful candidates will possess: Minimum of three years of professional experience developing full-stack web applications Strong proficiency in C#, Microsoft .NET Framework and .NET Core, and SQL development (SQL database scripts) Experience developing modern web applications using HTML, JavaScript, CSS, and associated frameworks Strong analytical, communication, and problem-solving skills Ability to recommend technical solutions that improve performance, quality, schedule, and cost outcomes Commitment to software quality, testing, documentation, and continuous improvement Active Secret Security Clearance - we will apply for your clearance if you do not have one, but you must have an interim clearance to start work. DoD 8570.01-M IAT Level One (1) (i.e. Security +) and Technical Certification (i.e., Azure cloud environment) - must obtain within 6 months of starting. Company professional support funds (conditional) are available. Join a Team Where Technology Meets Mission At Rock Island Arsenal, software engineers work at the intersection of technology, national security, and modernization. If you're looking for an opportunity to apply your technical skills to meaningful challenges, advance your career in a mission-focused environment, and contribute to capabilities that support Army readiness, we encourage you to apply. Salary at Seneca is based on a variety of factors including but not limited to location, experience, skill set, performance, licensure and certification, as well as contract-specific affordability and organizational requirements. The range of this position in other geographic locations may differ. The projected compensation range for this position is below. The estimate displayed represents the typical salary range for this position and is just one component of our total compensation package for employees. The projected compensation range for this position is: $98,000-$117,000 USD Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.
Seneca Holdings
Chantilly, Virginia
Job Description Job Description Seneca Federal Solutions is part of the Seneca Nation Group (SNG) portfolio of companies . SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation Seneca Federal Solutions has an immediate need for a Telecommunications Technician. This role will support our government client and require up to 90% travel. Candidates can be based anywhere but will be expected to travel to work on-site as contract needs require. This position requires a government clearance and regular NCIC and SF-86 background investigations. To be eligible, candidates must be clearable. The Telecommunications Technician Installs and maintains all aspects of communication systems including wire and cable, facilities and equipment, centralized and distributed telecommunications systems and all peripheral equipment. Provides technical system support and capabilities including, but not limited to, installation, maintenance, modification and repair of telecommunications equipment, products and/or systems. Technical systems may be electro-mechanical or computerized and are typically integrated with or interconnected to larger systems. Incumbents typically perform work on-site, off-site, or at remote locations and can be expected to apply troubleshooting and diagnostic techniques to determine appropriate restoration or repair actions. Roles and Responsibilities include but not limited to: Determines routing and placement of cabling, wiring, and fiber optics. Performs physical installation of equipment and components (e.g. wiring, cabling, telephone instruments, microwave/satellite communication modules, necessary interface cards, modems, hubs, routers, multiplexors, equipment racks, etc.). Moves or relocates and reinstalls equipment. Responds to trouble reports, performs trouble shooting activities and repairs/replaces malfunctioning equipment and/or facilities. Ensures compliance with building and electrical codes. Documents and/or logs equipment/system installation and/or modification actions. Assists in planning and implementing departmental telecommunications and/or facility layout changes. Basic Qualifications: Must be clearable and able to pass a federal background investigation Knowledge of communications wiring standards and installation practices. Knowledge of telecommunications switching and common control systems. Skill in the use of personal computers and software. Skill in the use and operation of test equipment and diagnostic software. Ability to physically install and configure equipment, connections, wiring, and cable working from layouts or plans. Skill in both verbal and written communication. Ability to read and understand technical manuals, schematic diagrams, and related documentation. Must be able to work at heights. Must be able to use standard and specialized hand tools, crimpers, screwdrivers, cutters, pliers, and power tools as needed. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.
Job Description Job Description Seneca Federal Solutions is part of the Seneca Nation Group (SNG) portfolio of companies . SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation Seneca Federal Solutions has an immediate need for a Telecommunications Technician. This role will support our government client and require up to 90% travel. Candidates can be based anywhere but will be expected to travel to work on-site as contract needs require. This position requires a government clearance and regular NCIC and SF-86 background investigations. To be eligible, candidates must be clearable. The Telecommunications Technician Installs and maintains all aspects of communication systems including wire and cable, facilities and equipment, centralized and distributed telecommunications systems and all peripheral equipment. Provides technical system support and capabilities including, but not limited to, installation, maintenance, modification and repair of telecommunications equipment, products and/or systems. Technical systems may be electro-mechanical or computerized and are typically integrated with or interconnected to larger systems. Incumbents typically perform work on-site, off-site, or at remote locations and can be expected to apply troubleshooting and diagnostic techniques to determine appropriate restoration or repair actions. Roles and Responsibilities include but not limited to: Determines routing and placement of cabling, wiring, and fiber optics. Performs physical installation of equipment and components (e.g. wiring, cabling, telephone instruments, microwave/satellite communication modules, necessary interface cards, modems, hubs, routers, multiplexors, equipment racks, etc.). Moves or relocates and reinstalls equipment. Responds to trouble reports, performs trouble shooting activities and repairs/replaces malfunctioning equipment and/or facilities. Ensures compliance with building and electrical codes. Documents and/or logs equipment/system installation and/or modification actions. Assists in planning and implementing departmental telecommunications and/or facility layout changes. Basic Qualifications: Must be clearable and able to pass a federal background investigation Knowledge of communications wiring standards and installation practices. Knowledge of telecommunications switching and common control systems. Skill in the use of personal computers and software. Skill in the use and operation of test equipment and diagnostic software. Ability to physically install and configure equipment, connections, wiring, and cable working from layouts or plans. Skill in both verbal and written communication. Ability to read and understand technical manuals, schematic diagrams, and related documentation. Must be able to work at heights. Must be able to use standard and specialized hand tools, crimpers, screwdrivers, cutters, pliers, and power tools as needed. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.
Seneca Holdings
Denver, Colorado
Job Description Job Description Clear Creek Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Clear Creek is seeking a Tier 1 Data Center Technician in Lakewood, CO. This is an onsite role and considered to be an essential service position, in support of a federal client. This is a night shift role following a 6:00PM - 6:30AM schedule. - Thursday; Friday; Saturday; and every other Wednesday. Roles and Responsibilities Include, but are not limited to: The Tier 1 Enterprise Operations Technician is a vital member of the Hosted Infrastructure team, responsible for: Monitoring and maintaining the server environment for a Federal Government agency, ensuring the availability and reliability of critical systems. Communicating with stakeholders to provide updates on system status and collaborate on issue resolution. Collaborating closely with Systems Administrators to troubleshoot server problems and document all changes, issues, and problems related to server maintenance. Performing server reboots, including physical servers, and utilize VMware vSphere client for virtual server reboots. Manually pinging, testing, and opening problem outages for the resolution of server-related issues. Escalating complex issues to Enterprise Level 2 Operations Engineers for further investigation. Applying knowledge of standard and non-standard operating rules, procedures, and diagnostic techniques to resolve standard operating problems. Escorting and monitoring un-cleared workers on-site to maintain security protocols. Observing data center conditions and responding to situational issues, including setting up emergency cooling fans when necessary. Moving data center equipment within the data center; assisting with device and cable installation and removal. Basic Qualifications: A degree in IT or 1-3 years of experience supporting enterprise infrastructure, data centers, or similar help desk experience. Ability to perform the required shifts. Experience with the use of IT Service Management (ITSM) tools or ticketing systems, including ServiceNow. Knowledge of Microsoft 365 suite such as Outlook, SharePoint, Word, Excel. Ability to perform quality work within deadlines with or without direct supervision. Strong attention to detail. Professional interaction with other employees, customers, and suppliers. Effective teamwork skills to collaborate with colleagues on all assignments. Ability to work independently while recognizing the importance of communication and coordination with other employees and organizations. Strong willingness and ability to learn and adapt to new technologies, processes, and a constantly changing environment. Knowledge of VMware vSphere is a plus. Salary at Seneca is based on a variety of factors including but not limited to location, experience, skill set, performance, licensure and certification, as well as contract-specific affordability and organizational requirements. The range of this position in other geographic locations may differ. The projected compensation range for this position is below. The estimate displayed represents the typical salary range for this position and is just one component of our total compensation package for employees. The projected compensation range for this position is: $50,000-$65,000 USD Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.
Job Description Job Description Clear Creek Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Clear Creek is seeking a Tier 1 Data Center Technician in Lakewood, CO. This is an onsite role and considered to be an essential service position, in support of a federal client. This is a night shift role following a 6:00PM - 6:30AM schedule. - Thursday; Friday; Saturday; and every other Wednesday. Roles and Responsibilities Include, but are not limited to: The Tier 1 Enterprise Operations Technician is a vital member of the Hosted Infrastructure team, responsible for: Monitoring and maintaining the server environment for a Federal Government agency, ensuring the availability and reliability of critical systems. Communicating with stakeholders to provide updates on system status and collaborate on issue resolution. Collaborating closely with Systems Administrators to troubleshoot server problems and document all changes, issues, and problems related to server maintenance. Performing server reboots, including physical servers, and utilize VMware vSphere client for virtual server reboots. Manually pinging, testing, and opening problem outages for the resolution of server-related issues. Escalating complex issues to Enterprise Level 2 Operations Engineers for further investigation. Applying knowledge of standard and non-standard operating rules, procedures, and diagnostic techniques to resolve standard operating problems. Escorting and monitoring un-cleared workers on-site to maintain security protocols. Observing data center conditions and responding to situational issues, including setting up emergency cooling fans when necessary. Moving data center equipment within the data center; assisting with device and cable installation and removal. Basic Qualifications: A degree in IT or 1-3 years of experience supporting enterprise infrastructure, data centers, or similar help desk experience. Ability to perform the required shifts. Experience with the use of IT Service Management (ITSM) tools or ticketing systems, including ServiceNow. Knowledge of Microsoft 365 suite such as Outlook, SharePoint, Word, Excel. Ability to perform quality work within deadlines with or without direct supervision. Strong attention to detail. Professional interaction with other employees, customers, and suppliers. Effective teamwork skills to collaborate with colleagues on all assignments. Ability to work independently while recognizing the importance of communication and coordination with other employees and organizations. Strong willingness and ability to learn and adapt to new technologies, processes, and a constantly changing environment. Knowledge of VMware vSphere is a plus. Salary at Seneca is based on a variety of factors including but not limited to location, experience, skill set, performance, licensure and certification, as well as contract-specific affordability and organizational requirements. The range of this position in other geographic locations may differ. The projected compensation range for this position is below. The estimate displayed represents the typical salary range for this position and is just one component of our total compensation package for employees. The projected compensation range for this position is: $50,000-$65,000 USD Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.