Geospatial And Cloud Analytics Inc

Job Description Job Description We are seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Qualifications High School with 9+ years (or commensurate experience) Required Skills and Experience Clearance: TS/SCI DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management - Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting - Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills - Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS)

Job Description Job Description Benefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Parental leave Vision insurance Description: Overview We are seeking a highly skilled Software Engineer Subject Matter Expert (SME) specializing in DevSecOps, artifact management, and secure software development to join our team supporting the Naval Criminal Investigative Service (NCIS) in Quantico, Virginia. The ideal candidate will possess extensive experience in secure software development practices, software artifact management, and application security across diverse development environments. This position will support the migration of mission-critical applications to a secure software development toolchain while ensuring compliance with Department of the Navy Chief Information Officer (DON-CIO) policies and security requirements. The successful candidate will provide technical expertise, guidance, and hands-on support to software development teams to improve code quality, strengthen software supply chain security, and implement sustainable secure development practices. This position offers a hybrid work schedule, with onsite support required approximately 1-2 days per week or as mission requirements dictate. Duties Provide technical expertise and guidance in migrating mission applications to secure software development toolchains and environments. Implement and support DevSecOps practices throughout the software development lifecycle (SDLC), ensuring compliance with applicable Department of the Navy cybersecurity policies. Configure, maintain, and optimize software artifact management platforms such as Nexus, JFrog Artifactory, NuGet, or similar solutions. Support secure coding practices, application security standards, and software supply chain security initiatives. Implement and manage Static Application Security Testing (SAST) and Dynamic Application Security Testing (DAST) capabilities using tools such as SonarQube, Aikido, CodeQL, or similar platforms. Support Software Bill of Materials (SBOM) development, dependency management, vulnerability identification, and remediation processes. Implement secure Git-based development workflows, including branch management rules, pre-commit hooks, and code quality controls. Provide technical guidance on Zero Trust principles and their application to software development environments. Evaluate application security and software engineering practices across relational and NoSQL databases, compiled and interpreted programming languages, and diverse operating systems. Collaborate with software developers, cybersecurity personnel, and technical teams to integrate security controls into development processes. Identify security weaknesses, code quality issues, and software development risks, recommending appropriate corrective actions. Provide mentorship and technical guidance to development teams to promote consistent adoption of secure software development standards and best practices. Required Skills Active Top Secret clearance with SCI access. Minimum of 10 years of relevant technical experience with a high school diploma, or commensurate experience. Expert-level experience with secure software development and DevSecOps principles across full-stack application environments. Expertise with artifact management platforms such as Nexus, Artifactory, NuGet, or comparable technologies. Experience implementing and supporting SAST/DAST and code quality platforms such as SonarQube, Aikido, CodeQL, or similar tools. Strong knowledge of secure coding practices, software dependency management, software supply chain security, and SBOM requirements. Experience implementing Git-based development workflows, including branch protection policies, pre-commit hooks, and code management practices. Experience with relational and NoSQL databases and application development across compiled and interpreted programming languages. Understanding of Zero Trust principles and their application to secure software development. Ability to apply software engineering and security principles across multiple operating systems, programming languages, and hosting environments. Strong analytical, troubleshooting, and problem-solving skills. Ability to provide technical guidance and mentorship to software development teams. Must reside within commuting distance of Quantico, VA, and be available for onsite support as required. Preferred Skills Experience supporting Department of Defense or Department of the Navy software development environments. Familiarity with DON-CIO secure software development policies. Experience supporting application modernization and migration to secure development toolchains. Experience establishing or improving enterprise DevSecOps processes and development security standards. Experience supporting software development initiatives within classified government environments. Benefits GCA is a Small Disadvantaged Veteran-Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package. Competitive Compensation Paid Time Off includes 10 federal holidays and 15 additional days Bereavement Leave Parental Leave PTO Cash Out Company-Paid Short-Term and Long-Term Disability (STD/LTD) Life and AD&D Insurance Medical, Prescription, Dental, and Vision Coverage 401(k) Savings Plan with Company Match Employee Referral Program About GCA At GCA, we stand at the forefront of innovation, lighting the way toward a future where technology serves as a beacon of possibility. As a premier provider of Information Technology and Audio-Visual Integration services, our mission is to empower individuals and organizations to navigate the digital landscape with confidence and clarity. We provide advanced information technology support services and Audio-Visual system solutions to government and commercial customers worldwide. Flexible work from home options available.

Job Description Job Description We are seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Qualifications High School with 9+ years (or commensurate experience) Required Skills and Experience Clearance: TS/SCI DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management - Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting - Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills - Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS)