Job DescriptionJob DescriptionJob Title: Personal Computer Support Specialist Location: Pontiac, Michigan Job Type: Contract (6 Months) Experience Level: Minimum 5 Years Job Summary We are seeking an experienced Personal Computer Support Specialist to provide technical support for desktop hardware, software, and network systems. The ideal candidate will be responsible for installing, configuring, troubleshooting, and maintaining computer systems while ensuring seamless user experience across the organization. Key Responsibilities Install, configure, and maintain desktop and laptop hardware Set up and support peripheral devices such as monitors, printers, scanners, and keyboards Install and verify proper operation of software applications including operating systems, Microsoft Office, and other enterprise tools Perform user profile setup, data migration, and application transfers between systems Configure and troubleshoot network connectivity issues Diagnose and resolve hardware, software, and operating system problems Perform minor hardware repairs and escalate complex issues when required Provide end-user support and technical assistance in a timely manner Maintain documentation of issues, solutions, and system configurations Required Qualifications Minimum 5 years of experience in desktop support or IT support roles Strong knowledge of Microsoft Desktop Operating Systems (Windows environment) Experience with Microsoft 365 services (Outlook, Teams, OneDrive, etc.) Hands-on experience with SCCM (System Center Configuration Manager) Experience with Active Directory (user management, group policies, permissions) Familiarity with endpoint security tools such as Trellix ENS Knowledge of LPR printing and printer troubleshooting Strong problem-solving and analytical skills Excellent communication and customer service abilities Preferred Skills Experience in enterprise or government IT environments Knowledge of network fundamentals (LAN/WAN connectivity) Ability to handle multiple support requests in a fast-paced environment Experience with ticketing systems and IT service management tools For more details reach at
04/24/2026
Full time
Job DescriptionJob DescriptionJob Title: Personal Computer Support Specialist Location: Pontiac, Michigan Job Type: Contract (6 Months) Experience Level: Minimum 5 Years Job Summary We are seeking an experienced Personal Computer Support Specialist to provide technical support for desktop hardware, software, and network systems. The ideal candidate will be responsible for installing, configuring, troubleshooting, and maintaining computer systems while ensuring seamless user experience across the organization. Key Responsibilities Install, configure, and maintain desktop and laptop hardware Set up and support peripheral devices such as monitors, printers, scanners, and keyboards Install and verify proper operation of software applications including operating systems, Microsoft Office, and other enterprise tools Perform user profile setup, data migration, and application transfers between systems Configure and troubleshoot network connectivity issues Diagnose and resolve hardware, software, and operating system problems Perform minor hardware repairs and escalate complex issues when required Provide end-user support and technical assistance in a timely manner Maintain documentation of issues, solutions, and system configurations Required Qualifications Minimum 5 years of experience in desktop support or IT support roles Strong knowledge of Microsoft Desktop Operating Systems (Windows environment) Experience with Microsoft 365 services (Outlook, Teams, OneDrive, etc.) Hands-on experience with SCCM (System Center Configuration Manager) Experience with Active Directory (user management, group policies, permissions) Familiarity with endpoint security tools such as Trellix ENS Knowledge of LPR printing and printer troubleshooting Strong problem-solving and analytical skills Excellent communication and customer service abilities Preferred Skills Experience in enterprise or government IT environments Knowledge of network fundamentals (LAN/WAN connectivity) Ability to handle multiple support requests in a fast-paced environment Experience with ticketing systems and IT service management tools For more details reach at
Job DescriptionJob DescriptionJob Title: Tier 2 IT Support Specialist (Hybrid) Location: Harrisburg, PA (Hybrid) Duration: Contract Schedule: Full-time (37.5 hours/week) Position Summary "Navitas Partners, LLC" is looking for a skilled Tier 2 IT Support Specialist to deliver advanced technical support across regional and central office environments. This role focuses on troubleshooting, system maintenance, and end-user support within a hybrid work model, ensuring reliable IT operations across a distributed user base. Key Responsibilities Deliver Tier 2 support for desktops, laptops, printers, scanners, and enterprise applications Troubleshoot and resolve technical issues using remote support tools and methodologies Perform system imaging, configuration, deployment, and installation of hardware and software Support desktop migrations, upgrades, and asset lifecycle management Leverage tools such as SCCM, Active Directory, remote desktop, and PowerShell for issue resolution Administer user accounts, groups, mailboxes, and access controls Manage file shares, folder permissions, and network resources Document incidents, resolutions, and processes within a ticketing system Collaborate with cross-functional teams to ensure efficient service delivery Adhere to organizational IT security policies and best practices Effectively prioritize and manage multiple support requests while maintaining high service standards Required Qualifications Proven experience with SCCM deployment and configuration Hands-on experience managing server folder permissions and shared resources Strong troubleshooting skills across hardware, software, and networking issues Experience with Active Directory administration Ability to work independently and handle multiple priorities Preferred Qualifications Experience in public sector or large enterprise environments Familiarity with IT service management tools such as ServiceNow Basic PowerShell scripting experience For more details reach at About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
04/24/2026
Full time
Job DescriptionJob DescriptionJob Title: Tier 2 IT Support Specialist (Hybrid) Location: Harrisburg, PA (Hybrid) Duration: Contract Schedule: Full-time (37.5 hours/week) Position Summary "Navitas Partners, LLC" is looking for a skilled Tier 2 IT Support Specialist to deliver advanced technical support across regional and central office environments. This role focuses on troubleshooting, system maintenance, and end-user support within a hybrid work model, ensuring reliable IT operations across a distributed user base. Key Responsibilities Deliver Tier 2 support for desktops, laptops, printers, scanners, and enterprise applications Troubleshoot and resolve technical issues using remote support tools and methodologies Perform system imaging, configuration, deployment, and installation of hardware and software Support desktop migrations, upgrades, and asset lifecycle management Leverage tools such as SCCM, Active Directory, remote desktop, and PowerShell for issue resolution Administer user accounts, groups, mailboxes, and access controls Manage file shares, folder permissions, and network resources Document incidents, resolutions, and processes within a ticketing system Collaborate with cross-functional teams to ensure efficient service delivery Adhere to organizational IT security policies and best practices Effectively prioritize and manage multiple support requests while maintaining high service standards Required Qualifications Proven experience with SCCM deployment and configuration Hands-on experience managing server folder permissions and shared resources Strong troubleshooting skills across hardware, software, and networking issues Experience with Active Directory administration Ability to work independently and handle multiple priorities Preferred Qualifications Experience in public sector or large enterprise environments Familiarity with IT service management tools such as ServiceNow Basic PowerShell scripting experience For more details reach at About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
Job DescriptionJob DescriptionJob Title: Tier 2 IT Support Specialist (Hybrid) Location: Harrisburg, PA (Hybrid) Duration: Contract Schedule: Full-time (37.5 hours/week) Position Summary "Navitas Partners, LLC" is looking for a skilled Tier 2 IT Support Specialist to deliver advanced technical support across regional and central office environments. This role focuses on troubleshooting, system maintenance, and end-user support within a hybrid work model, ensuring reliable IT operations across a distributed user base. Key Responsibilities Deliver Tier 2 support for desktops, laptops, printers, scanners, and enterprise applications Troubleshoot and resolve technical issues using remote support tools and methodologies Perform system imaging, configuration, deployment, and installation of hardware and software Support desktop migrations, upgrades, and asset lifecycle management Leverage tools such as SCCM, Active Directory, remote desktop, and PowerShell for issue resolution Administer user accounts, groups, mailboxes, and access controls Manage file shares, folder permissions, and network resources Document incidents, resolutions, and processes within a ticketing system Collaborate with cross-functional teams to ensure efficient service delivery Adhere to organizational IT security policies and best practices Effectively prioritize and manage multiple support requests while maintaining high service standards Required Qualifications Proven experience with SCCM deployment and configuration Hands-on experience managing server folder permissions and shared resources Strong troubleshooting skills across hardware, software, and networking issues Experience with Active Directory administration Ability to work independently and handle multiple priorities Preferred Qualifications Experience in public sector or large enterprise environments Familiarity with IT service management tools such as ServiceNow Basic PowerShell scripting experience For more details reach at About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
04/24/2026
Full time
Job DescriptionJob DescriptionJob Title: Tier 2 IT Support Specialist (Hybrid) Location: Harrisburg, PA (Hybrid) Duration: Contract Schedule: Full-time (37.5 hours/week) Position Summary "Navitas Partners, LLC" is looking for a skilled Tier 2 IT Support Specialist to deliver advanced technical support across regional and central office environments. This role focuses on troubleshooting, system maintenance, and end-user support within a hybrid work model, ensuring reliable IT operations across a distributed user base. Key Responsibilities Deliver Tier 2 support for desktops, laptops, printers, scanners, and enterprise applications Troubleshoot and resolve technical issues using remote support tools and methodologies Perform system imaging, configuration, deployment, and installation of hardware and software Support desktop migrations, upgrades, and asset lifecycle management Leverage tools such as SCCM, Active Directory, remote desktop, and PowerShell for issue resolution Administer user accounts, groups, mailboxes, and access controls Manage file shares, folder permissions, and network resources Document incidents, resolutions, and processes within a ticketing system Collaborate with cross-functional teams to ensure efficient service delivery Adhere to organizational IT security policies and best practices Effectively prioritize and manage multiple support requests while maintaining high service standards Required Qualifications Proven experience with SCCM deployment and configuration Hands-on experience managing server folder permissions and shared resources Strong troubleshooting skills across hardware, software, and networking issues Experience with Active Directory administration Ability to work independently and handle multiple priorities Preferred Qualifications Experience in public sector or large enterprise environments Familiarity with IT service management tools such as ServiceNow Basic PowerShell scripting experience For more details reach at About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
Job DescriptionJob DescriptionSenior Data Engineer - Credit Risk (Hybrid) Location: New York, NY 10020 (Hybrid) Duration: 1-Year Contract (Possible Extension) Interview Process: 2 Virtual Teams Interviews + 1 Onsite Interview Position Overview "Navitas Partners, LLC" is seeking a highly experienced Senior Data Engineer to join a Credit Risk technology team supporting enterprise-scale risk data platforms. The ideal candidate will lead architecture discussions, design scalable data pipelines, and ensure reliable, compliant, and high-quality data processing across modern cloud-based lakehouse environments. This role requires deep expertise in financial data engineering, credit risk domains, and large-scale distributed data processing using PySpark and Databricks. Key Responsibilities Lead architecture and technical design discussions for Credit Risk data platforms using modern data engineering frameworks and cloud-native technologies Design and implement scalable batch and streaming data pipelines using PySpark within a Medallion Lakehouse architecture on Databricks Build and maintain data ingestion pipelines from upstream systems (loan origination, trading systems, market data feeds) into cloud storage (S3/ADLS) using Parquet and Delta Lake formats Implement partitioning strategies, Z-order optimization, and schema evolution for high-performance data processing Develop and optimize large-scale PySpark transformations for credit and counterparty risk datasets ensuring accuracy, auditability, and regulatory compliance across Bronze, Silver, and Gold layers Support modeling and optimization of risk metrics including PD, LGD, EAD, EPE, PFE, CVA for downstream analytics and reporting Integrate with external risk/XVA engines and manage orchestration of long-running batch computations Ensure platform reliability, observability, lineage tracking, security, and regulatory compliance (Basel III/IV, FRTB, CECL) Design and maintain APIs, data contracts, and technical documentation aligned with audit and compliance standards Collaborate closely with risk, quant, compliance, and engineering teams to deliver scalable data solutions Required Qualifications 12+ years of experience in data engineering or data development, preferably in financial services or banking Strong domain expertise in Credit Risk and Counterparty Risk Familiarity with regulatory frameworks such as Basel III/IV, IFRS 9, CECL, FRTB Expert-level proficiency in Python and PySpark/Apache Spark Hands-on experience with Azure Databricks, Delta Lake, and Medallion Architecture Strong SQL skills including joins, window functions, and performance optimization on large datasets Experience building ingestion pipelines from core banking, trading, and market data systems Knowledge of workflow orchestration tools such as Airflow or Databricks Workflows Experience with CI/CD tools including Git, Jenkins, and Azure DevOps in regulated environments Understanding of cloud platforms (AWS certification or equivalent preferred) Experience producing architecture diagrams, data flow documentation, and data dictionaries Agile delivery experience using tools such as JIRA, Confluence, and Zephyr Strong communication skills with ability to bridge technical and risk/business stakeholders Preferred Attributes Strong focus on data governance, data quality, and regulatory compliance Experience working with quant teams and risk modeling systems Ability to quickly adapt to evolving financial technologies and regulatory requirements Proactive, collaborative, and detail-oriented mindset in high-stakes environments For more details reach at About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
04/24/2026
Full time
Job DescriptionJob DescriptionSenior Data Engineer - Credit Risk (Hybrid) Location: New York, NY 10020 (Hybrid) Duration: 1-Year Contract (Possible Extension) Interview Process: 2 Virtual Teams Interviews + 1 Onsite Interview Position Overview "Navitas Partners, LLC" is seeking a highly experienced Senior Data Engineer to join a Credit Risk technology team supporting enterprise-scale risk data platforms. The ideal candidate will lead architecture discussions, design scalable data pipelines, and ensure reliable, compliant, and high-quality data processing across modern cloud-based lakehouse environments. This role requires deep expertise in financial data engineering, credit risk domains, and large-scale distributed data processing using PySpark and Databricks. Key Responsibilities Lead architecture and technical design discussions for Credit Risk data platforms using modern data engineering frameworks and cloud-native technologies Design and implement scalable batch and streaming data pipelines using PySpark within a Medallion Lakehouse architecture on Databricks Build and maintain data ingestion pipelines from upstream systems (loan origination, trading systems, market data feeds) into cloud storage (S3/ADLS) using Parquet and Delta Lake formats Implement partitioning strategies, Z-order optimization, and schema evolution for high-performance data processing Develop and optimize large-scale PySpark transformations for credit and counterparty risk datasets ensuring accuracy, auditability, and regulatory compliance across Bronze, Silver, and Gold layers Support modeling and optimization of risk metrics including PD, LGD, EAD, EPE, PFE, CVA for downstream analytics and reporting Integrate with external risk/XVA engines and manage orchestration of long-running batch computations Ensure platform reliability, observability, lineage tracking, security, and regulatory compliance (Basel III/IV, FRTB, CECL) Design and maintain APIs, data contracts, and technical documentation aligned with audit and compliance standards Collaborate closely with risk, quant, compliance, and engineering teams to deliver scalable data solutions Required Qualifications 12+ years of experience in data engineering or data development, preferably in financial services or banking Strong domain expertise in Credit Risk and Counterparty Risk Familiarity with regulatory frameworks such as Basel III/IV, IFRS 9, CECL, FRTB Expert-level proficiency in Python and PySpark/Apache Spark Hands-on experience with Azure Databricks, Delta Lake, and Medallion Architecture Strong SQL skills including joins, window functions, and performance optimization on large datasets Experience building ingestion pipelines from core banking, trading, and market data systems Knowledge of workflow orchestration tools such as Airflow or Databricks Workflows Experience with CI/CD tools including Git, Jenkins, and Azure DevOps in regulated environments Understanding of cloud platforms (AWS certification or equivalent preferred) Experience producing architecture diagrams, data flow documentation, and data dictionaries Agile delivery experience using tools such as JIRA, Confluence, and Zephyr Strong communication skills with ability to bridge technical and risk/business stakeholders Preferred Attributes Strong focus on data governance, data quality, and regulatory compliance Experience working with quant teams and risk modeling systems Ability to quickly adapt to evolving financial technologies and regulatory requirements Proactive, collaborative, and detail-oriented mindset in high-stakes environments For more details reach at About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
Job DescriptionJob DescriptionTier 1 Service Desk Analyst (CEDC) Location: Harrisburg, PA (On-site) Type: Contract Position Overview "Navitas Partners, LLC" is seeking a Tier 1 Service Desk Analyst to provide first-level IT support for a multi-agency environment within a large public sector organization. This role supports employees across multiple agencies and boards, as well as public users interacting with government web services. Initial training will be conducted on-site in Harrisburg. Upon successful completion of training, the position transitions to a telework arrangement. Candidates must maintain a dedicated home workspace and reliable high-speed internet connection. Key Responsibilities Provide technical support and assistance for hardware, software, and operating systems via phone and email Serve as the first point of contact (Tier 1) for IT-related incidents and service requests Log, track, and update all support tickets in ServiceNow or similar ITSM tools Ensure adherence to defined SLAs and quality standards Troubleshoot issues and escalate complex problems to higher-level support teams when required Collaborate with team members to research issues and identify resolutions Guide users through diagnostic steps and troubleshooting procedures Monitor call center systems and respond to incoming requests in a timely manner Contribute to knowledge base articles, user guides, and support documentation improvements Required Experience 1-3 years of Help Desk or Service Desk experience Experience working in a team-based IT support environment Preferred Qualifications Prior experience in a structured service desk or enterprise IT support environment Hands-on experience with ServiceNow or similar ticketing systems Required Skills Strong Tier 1 Help Desk support experience (minimum 1 year, ideally up to 3 years) Excellent communication and customer service skills Ability to work effectively in a collaborative team environment Basic troubleshooting skills across hardware, software, and operating systems For more details reach at About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
04/24/2026
Full time
Job DescriptionJob DescriptionTier 1 Service Desk Analyst (CEDC) Location: Harrisburg, PA (On-site) Type: Contract Position Overview "Navitas Partners, LLC" is seeking a Tier 1 Service Desk Analyst to provide first-level IT support for a multi-agency environment within a large public sector organization. This role supports employees across multiple agencies and boards, as well as public users interacting with government web services. Initial training will be conducted on-site in Harrisburg. Upon successful completion of training, the position transitions to a telework arrangement. Candidates must maintain a dedicated home workspace and reliable high-speed internet connection. Key Responsibilities Provide technical support and assistance for hardware, software, and operating systems via phone and email Serve as the first point of contact (Tier 1) for IT-related incidents and service requests Log, track, and update all support tickets in ServiceNow or similar ITSM tools Ensure adherence to defined SLAs and quality standards Troubleshoot issues and escalate complex problems to higher-level support teams when required Collaborate with team members to research issues and identify resolutions Guide users through diagnostic steps and troubleshooting procedures Monitor call center systems and respond to incoming requests in a timely manner Contribute to knowledge base articles, user guides, and support documentation improvements Required Experience 1-3 years of Help Desk or Service Desk experience Experience working in a team-based IT support environment Preferred Qualifications Prior experience in a structured service desk or enterprise IT support environment Hands-on experience with ServiceNow or similar ticketing systems Required Skills Strong Tier 1 Help Desk support experience (minimum 1 year, ideally up to 3 years) Excellent communication and customer service skills Ability to work effectively in a collaborative team environment Basic troubleshooting skills across hardware, software, and operating systems For more details reach at About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
Job DescriptionJob DescriptionJob Title: Tier 2 IT Support Specialist (Hybrid) Location: Harrisburg, PA (Hybrid) Duration: Contract Schedule: Full-time (37.5 hours/week) Position Summary "Navitas Partners, LLC" is looking for a skilled Tier 2 IT Support Specialist to deliver advanced technical support across regional and central office environments. This role focuses on troubleshooting, system maintenance, and end-user support within a hybrid work model, ensuring reliable IT operations across a distributed user base. Key Responsibilities Deliver Tier 2 support for desktops, laptops, printers, scanners, and enterprise applications Troubleshoot and resolve technical issues using remote support tools and methodologies Perform system imaging, configuration, deployment, and installation of hardware and software Support desktop migrations, upgrades, and asset lifecycle management Leverage tools such as SCCM, Active Directory, remote desktop, and PowerShell for issue resolution Administer user accounts, groups, mailboxes, and access controls Manage file shares, folder permissions, and network resources Document incidents, resolutions, and processes within a ticketing system Collaborate with cross-functional teams to ensure efficient service delivery Adhere to organizational IT security policies and best practices Effectively prioritize and manage multiple support requests while maintaining high service standards Required Qualifications Proven experience with SCCM deployment and configuration Hands-on experience managing server folder permissions and shared resources Strong troubleshooting skills across hardware, software, and networking issues Experience with Active Directory administration Ability to work independently and handle multiple priorities Preferred Qualifications Experience in public sector or large enterprise environments Familiarity with IT service management tools such as ServiceNow Basic PowerShell scripting experience For more details reach at About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
04/24/2026
Full time
Job DescriptionJob DescriptionJob Title: Tier 2 IT Support Specialist (Hybrid) Location: Harrisburg, PA (Hybrid) Duration: Contract Schedule: Full-time (37.5 hours/week) Position Summary "Navitas Partners, LLC" is looking for a skilled Tier 2 IT Support Specialist to deliver advanced technical support across regional and central office environments. This role focuses on troubleshooting, system maintenance, and end-user support within a hybrid work model, ensuring reliable IT operations across a distributed user base. Key Responsibilities Deliver Tier 2 support for desktops, laptops, printers, scanners, and enterprise applications Troubleshoot and resolve technical issues using remote support tools and methodologies Perform system imaging, configuration, deployment, and installation of hardware and software Support desktop migrations, upgrades, and asset lifecycle management Leverage tools such as SCCM, Active Directory, remote desktop, and PowerShell for issue resolution Administer user accounts, groups, mailboxes, and access controls Manage file shares, folder permissions, and network resources Document incidents, resolutions, and processes within a ticketing system Collaborate with cross-functional teams to ensure efficient service delivery Adhere to organizational IT security policies and best practices Effectively prioritize and manage multiple support requests while maintaining high service standards Required Qualifications Proven experience with SCCM deployment and configuration Hands-on experience managing server folder permissions and shared resources Strong troubleshooting skills across hardware, software, and networking issues Experience with Active Directory administration Ability to work independently and handle multiple priorities Preferred Qualifications Experience in public sector or large enterprise environments Familiarity with IT service management tools such as ServiceNow Basic PowerShell scripting experience For more details reach at About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
Job DescriptionJob Description Job Title: Tier II IT Technician Duration: 6 Months (Tentative) Location: Belvidere, NJ (Onsite) Summary: Provide advanced technical support across its network of libraries, with an immediate focus on one primary branch that requires additional assistance. The technician will work closely with library staff to diagnose and resolve IT issues, maintain critical systems, document IT procedures, and ensure technology services are functioning efficiently for library patrons and staff. Key Responsibilities: • Technical Support: Provide Tier II-level troubleshooting and technical support for all library IT systems, including workstations, printers, servers, public access computers, Wi-Fi networks, and specialized library software. • Problem Diagnosis and Resolution: Identify root causes of technical issues quickly and develop effective resolutions, especially for recurring issues like print release station malfunctions (e.g., payment to print box leading to distorted/gargled print jobs). • Print Management Support: Maintain, troubleshoot, and repair print release station systems, ensuring accurate payment processing and reliable print output for patrons. • Documentation: Create and maintain thorough and accurate documentation for system configurations, troubleshooting steps, resolutions, and library-specific technology workflows. • Field Support: Travel between library branches within Warren County as needed, providing on-site support to different locations. • System Maintenance: Perform regular software updates, patch management, system reimaging, and maintenance activities for public and staff computers. • Communication: Collaborate closely with library administration and IT leadership to prioritize issues, report progress, and recommend technology improvements. Required Qualifications: • 3+ years of hands-on experience providing Tier II IT support in public, education, or library environments. • Strong technical troubleshooting skills across hardware, software, networks, and peripheral devices (especially printers and print management systems). • Experience with print release station technologies and resolving print job/payment integration issues. • Proficiency with Windows operating systems, Microsoft Office Suite, networking basics (TCP/IP, Wi-Fi), and user access control. • Excellent documentation skills; ability to develop clear, detailed IT process and troubleshooting guides. • Strong communication and customer service skills to effectively support non-technical library staff and patrons. • Ability to work independently and manage multiple support requests across different locations. • Valid driver's license and willingness to travel within Warren County. Preferred Qualifications: • Prior experience supporting IT infrastructure in a library, educational institution, or government setting. • Familiarity with library management systems (LMS) such as Polaris, Sierra, Koha, or similar. • Experience supporting public-access computing environments and kiosks.
04/24/2026
Full time
Job DescriptionJob Description Job Title: Tier II IT Technician Duration: 6 Months (Tentative) Location: Belvidere, NJ (Onsite) Summary: Provide advanced technical support across its network of libraries, with an immediate focus on one primary branch that requires additional assistance. The technician will work closely with library staff to diagnose and resolve IT issues, maintain critical systems, document IT procedures, and ensure technology services are functioning efficiently for library patrons and staff. Key Responsibilities: • Technical Support: Provide Tier II-level troubleshooting and technical support for all library IT systems, including workstations, printers, servers, public access computers, Wi-Fi networks, and specialized library software. • Problem Diagnosis and Resolution: Identify root causes of technical issues quickly and develop effective resolutions, especially for recurring issues like print release station malfunctions (e.g., payment to print box leading to distorted/gargled print jobs). • Print Management Support: Maintain, troubleshoot, and repair print release station systems, ensuring accurate payment processing and reliable print output for patrons. • Documentation: Create and maintain thorough and accurate documentation for system configurations, troubleshooting steps, resolutions, and library-specific technology workflows. • Field Support: Travel between library branches within Warren County as needed, providing on-site support to different locations. • System Maintenance: Perform regular software updates, patch management, system reimaging, and maintenance activities for public and staff computers. • Communication: Collaborate closely with library administration and IT leadership to prioritize issues, report progress, and recommend technology improvements. Required Qualifications: • 3+ years of hands-on experience providing Tier II IT support in public, education, or library environments. • Strong technical troubleshooting skills across hardware, software, networks, and peripheral devices (especially printers and print management systems). • Experience with print release station technologies and resolving print job/payment integration issues. • Proficiency with Windows operating systems, Microsoft Office Suite, networking basics (TCP/IP, Wi-Fi), and user access control. • Excellent documentation skills; ability to develop clear, detailed IT process and troubleshooting guides. • Strong communication and customer service skills to effectively support non-technical library staff and patrons. • Ability to work independently and manage multiple support requests across different locations. • Valid driver's license and willingness to travel within Warren County. Preferred Qualifications: • Prior experience supporting IT infrastructure in a library, educational institution, or government setting. • Familiarity with library management systems (LMS) such as Polaris, Sierra, Koha, or similar. • Experience supporting public-access computing environments and kiosks.
Job DescriptionJob DescriptionJob Title: Personal Computer Support Specialist Location: Pontiac, Michigan Job Type: Contract (6 Months) Experience Level: Minimum 5 Years Job Summary We are seeking an experienced Personal Computer Support Specialist to provide technical support for desktop hardware, software, and network systems. The ideal candidate will be responsible for installing, configuring, troubleshooting, and maintaining computer systems while ensuring seamless user experience across the organization. Key Responsibilities Install, configure, and maintain desktop and laptop hardware Set up and support peripheral devices such as monitors, printers, scanners, and keyboards Install and verify proper operation of software applications including operating systems, Microsoft Office, and other enterprise tools Perform user profile setup, data migration, and application transfers between systems Configure and troubleshoot network connectivity issues Diagnose and resolve hardware, software, and operating system problems Perform minor hardware repairs and escalate complex issues when required Provide end-user support and technical assistance in a timely manner Maintain documentation of issues, solutions, and system configurations Required Qualifications Minimum 5 years of experience in desktop support or IT support roles Strong knowledge of Microsoft Desktop Operating Systems (Windows environment) Experience with Microsoft 365 services (Outlook, Teams, OneDrive, etc.) Hands-on experience with SCCM (System Center Configuration Manager) Experience with Active Directory (user management, group policies, permissions) Familiarity with endpoint security tools such as Trellix ENS Knowledge of LPR printing and printer troubleshooting Strong problem-solving and analytical skills Excellent communication and customer service abilities Preferred Skills Experience in enterprise or government IT environments Knowledge of network fundamentals (LAN/WAN connectivity) Ability to handle multiple support requests in a fast-paced environment Experience with ticketing systems and IT service management tools For more details reach at
04/24/2026
Full time
Job DescriptionJob DescriptionJob Title: Personal Computer Support Specialist Location: Pontiac, Michigan Job Type: Contract (6 Months) Experience Level: Minimum 5 Years Job Summary We are seeking an experienced Personal Computer Support Specialist to provide technical support for desktop hardware, software, and network systems. The ideal candidate will be responsible for installing, configuring, troubleshooting, and maintaining computer systems while ensuring seamless user experience across the organization. Key Responsibilities Install, configure, and maintain desktop and laptop hardware Set up and support peripheral devices such as monitors, printers, scanners, and keyboards Install and verify proper operation of software applications including operating systems, Microsoft Office, and other enterprise tools Perform user profile setup, data migration, and application transfers between systems Configure and troubleshoot network connectivity issues Diagnose and resolve hardware, software, and operating system problems Perform minor hardware repairs and escalate complex issues when required Provide end-user support and technical assistance in a timely manner Maintain documentation of issues, solutions, and system configurations Required Qualifications Minimum 5 years of experience in desktop support or IT support roles Strong knowledge of Microsoft Desktop Operating Systems (Windows environment) Experience with Microsoft 365 services (Outlook, Teams, OneDrive, etc.) Hands-on experience with SCCM (System Center Configuration Manager) Experience with Active Directory (user management, group policies, permissions) Familiarity with endpoint security tools such as Trellix ENS Knowledge of LPR printing and printer troubleshooting Strong problem-solving and analytical skills Excellent communication and customer service abilities Preferred Skills Experience in enterprise or government IT environments Knowledge of network fundamentals (LAN/WAN connectivity) Ability to handle multiple support requests in a fast-paced environment Experience with ticketing systems and IT service management tools For more details reach at
Job DescriptionJob DescriptionJob Title: Virtualization Engineer (Junior)Location: Omaha, NEDuration: Long-Term Contract (Approx. 4.5 Years Remaining)Start Date: ImmediateSecurity Requirements: Active Top Secret (TS) clearance with SCI eligibility requiredJob Summary: We are seeking a motivated Virtualization Engineer with 3-5 years of experience to join a long-term project. This is an excellent opportunity for a junior-level professional looking to grow their expertise while working alongside experienced senior engineers in a collaborative environment. Key Responsibilities: Support virtualization infrastructure and related technologies Assist in deployment, configuration, and maintenance of virtual environments Monitor system performance and troubleshoot issues as needed Collaborate with senior engineers to implement best practices and improvements Participate in system upgrades, patching, and optimization efforts Maintain documentation for configurations and processes Required Qualifications: 3 to 5 years of experience in virtualization or related infrastructure roles Basic understanding of virtualization technologies (e.g., VMware, Hyper-V, or similar) Willingness to learn and grow in a hands-on technical environment Ability to work effectively within a team and follow guidance from senior engineers Additional Information: This role is part of a long-term engagement with strong growth potential The selected candidate will work closely with senior resources and receive mentorship Candidates must be eligible to align with project-specific onboarding requirements Key Traits: Eagerness to learn and develop new technical skills Strong work ethic and accountability Good communication and teamwork abilities For more details reach at . About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
04/24/2026
Full time
Job DescriptionJob DescriptionJob Title: Virtualization Engineer (Junior)Location: Omaha, NEDuration: Long-Term Contract (Approx. 4.5 Years Remaining)Start Date: ImmediateSecurity Requirements: Active Top Secret (TS) clearance with SCI eligibility requiredJob Summary: We are seeking a motivated Virtualization Engineer with 3-5 years of experience to join a long-term project. This is an excellent opportunity for a junior-level professional looking to grow their expertise while working alongside experienced senior engineers in a collaborative environment. Key Responsibilities: Support virtualization infrastructure and related technologies Assist in deployment, configuration, and maintenance of virtual environments Monitor system performance and troubleshoot issues as needed Collaborate with senior engineers to implement best practices and improvements Participate in system upgrades, patching, and optimization efforts Maintain documentation for configurations and processes Required Qualifications: 3 to 5 years of experience in virtualization or related infrastructure roles Basic understanding of virtualization technologies (e.g., VMware, Hyper-V, or similar) Willingness to learn and grow in a hands-on technical environment Ability to work effectively within a team and follow guidance from senior engineers Additional Information: This role is part of a long-term engagement with strong growth potential The selected candidate will work closely with senior resources and receive mentorship Candidates must be eligible to align with project-specific onboarding requirements Key Traits: Eagerness to learn and develop new technical skills Strong work ethic and accountability Good communication and teamwork abilities For more details reach at . About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
Job DescriptionJob Description Job Title: Tier II IT Technician Duration: 6 Months (Tentative) Location: Belvidere, NJ (Onsite) Summary: Provide advanced technical support across its network of libraries, with an immediate focus on one primary branch that requires additional assistance. The technician will work closely with library staff to diagnose and resolve IT issues, maintain critical systems, document IT procedures, and ensure technology services are functioning efficiently for library patrons and staff. Key Responsibilities: • Technical Support: Provide Tier II-level troubleshooting and technical support for all library IT systems, including workstations, printers, servers, public access computers, Wi-Fi networks, and specialized library software. • Problem Diagnosis and Resolution: Identify root causes of technical issues quickly and develop effective resolutions, especially for recurring issues like print release station malfunctions (e.g., payment to print box leading to distorted/gargled print jobs). • Print Management Support: Maintain, troubleshoot, and repair print release station systems, ensuring accurate payment processing and reliable print output for patrons. • Documentation: Create and maintain thorough and accurate documentation for system configurations, troubleshooting steps, resolutions, and library-specific technology workflows. • Field Support: Travel between library branches within Warren County as needed, providing on-site support to different locations. • System Maintenance: Perform regular software updates, patch management, system reimaging, and maintenance activities for public and staff computers. • Communication: Collaborate closely with library administration and IT leadership to prioritize issues, report progress, and recommend technology improvements. Required Qualifications: • 3+ years of hands-on experience providing Tier II IT support in public, education, or library environments. • Strong technical troubleshooting skills across hardware, software, networks, and peripheral devices (especially printers and print management systems). • Experience with print release station technologies and resolving print job/payment integration issues. • Proficiency with Windows operating systems, Microsoft Office Suite, networking basics (TCP/IP, Wi-Fi), and user access control. • Excellent documentation skills; ability to develop clear, detailed IT process and troubleshooting guides. • Strong communication and customer service skills to effectively support non-technical library staff and patrons. • Ability to work independently and manage multiple support requests across different locations. • Valid driver's license and willingness to travel within Warren County. Preferred Qualifications: • Prior experience supporting IT infrastructure in a library, educational institution, or government setting. • Familiarity with library management systems (LMS) such as Polaris, Sierra, Koha, or similar. • Experience supporting public-access computing environments and kiosks.
04/24/2026
Full time
Job DescriptionJob Description Job Title: Tier II IT Technician Duration: 6 Months (Tentative) Location: Belvidere, NJ (Onsite) Summary: Provide advanced technical support across its network of libraries, with an immediate focus on one primary branch that requires additional assistance. The technician will work closely with library staff to diagnose and resolve IT issues, maintain critical systems, document IT procedures, and ensure technology services are functioning efficiently for library patrons and staff. Key Responsibilities: • Technical Support: Provide Tier II-level troubleshooting and technical support for all library IT systems, including workstations, printers, servers, public access computers, Wi-Fi networks, and specialized library software. • Problem Diagnosis and Resolution: Identify root causes of technical issues quickly and develop effective resolutions, especially for recurring issues like print release station malfunctions (e.g., payment to print box leading to distorted/gargled print jobs). • Print Management Support: Maintain, troubleshoot, and repair print release station systems, ensuring accurate payment processing and reliable print output for patrons. • Documentation: Create and maintain thorough and accurate documentation for system configurations, troubleshooting steps, resolutions, and library-specific technology workflows. • Field Support: Travel between library branches within Warren County as needed, providing on-site support to different locations. • System Maintenance: Perform regular software updates, patch management, system reimaging, and maintenance activities for public and staff computers. • Communication: Collaborate closely with library administration and IT leadership to prioritize issues, report progress, and recommend technology improvements. Required Qualifications: • 3+ years of hands-on experience providing Tier II IT support in public, education, or library environments. • Strong technical troubleshooting skills across hardware, software, networks, and peripheral devices (especially printers and print management systems). • Experience with print release station technologies and resolving print job/payment integration issues. • Proficiency with Windows operating systems, Microsoft Office Suite, networking basics (TCP/IP, Wi-Fi), and user access control. • Excellent documentation skills; ability to develop clear, detailed IT process and troubleshooting guides. • Strong communication and customer service skills to effectively support non-technical library staff and patrons. • Ability to work independently and manage multiple support requests across different locations. • Valid driver's license and willingness to travel within Warren County. Preferred Qualifications: • Prior experience supporting IT infrastructure in a library, educational institution, or government setting. • Familiarity with library management systems (LMS) such as Polaris, Sierra, Koha, or similar. • Experience supporting public-access computing environments and kiosks.
Job DescriptionJob DescriptionJob Title: Virtualization Engineer (Junior)Location: Omaha, NEDuration: Long-Term Contract (Approx. 4.5 Years Remaining)Start Date: ImmediateSecurity Requirements: Active Top Secret (TS) clearance with SCI eligibility requiredJob Summary: We are seeking a motivated Virtualization Engineer with 3-5 years of experience to join a long-term project. This is an excellent opportunity for a junior-level professional looking to grow their expertise while working alongside experienced senior engineers in a collaborative environment. Key Responsibilities: Support virtualization infrastructure and related technologies Assist in deployment, configuration, and maintenance of virtual environments Monitor system performance and troubleshoot issues as needed Collaborate with senior engineers to implement best practices and improvements Participate in system upgrades, patching, and optimization efforts Maintain documentation for configurations and processes Required Qualifications: 3 to 5 years of experience in virtualization or related infrastructure roles Basic understanding of virtualization technologies (e.g., VMware, Hyper-V, or similar) Willingness to learn and grow in a hands-on technical environment Ability to work effectively within a team and follow guidance from senior engineers Additional Information: This role is part of a long-term engagement with strong growth potential The selected candidate will work closely with senior resources and receive mentorship Candidates must be eligible to align with project-specific onboarding requirements Key Traits: Eagerness to learn and develop new technical skills Strong work ethic and accountability Good communication and teamwork abilities For more details reach at . About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
04/24/2026
Full time
Job DescriptionJob DescriptionJob Title: Virtualization Engineer (Junior)Location: Omaha, NEDuration: Long-Term Contract (Approx. 4.5 Years Remaining)Start Date: ImmediateSecurity Requirements: Active Top Secret (TS) clearance with SCI eligibility requiredJob Summary: We are seeking a motivated Virtualization Engineer with 3-5 years of experience to join a long-term project. This is an excellent opportunity for a junior-level professional looking to grow their expertise while working alongside experienced senior engineers in a collaborative environment. Key Responsibilities: Support virtualization infrastructure and related technologies Assist in deployment, configuration, and maintenance of virtual environments Monitor system performance and troubleshoot issues as needed Collaborate with senior engineers to implement best practices and improvements Participate in system upgrades, patching, and optimization efforts Maintain documentation for configurations and processes Required Qualifications: 3 to 5 years of experience in virtualization or related infrastructure roles Basic understanding of virtualization technologies (e.g., VMware, Hyper-V, or similar) Willingness to learn and grow in a hands-on technical environment Ability to work effectively within a team and follow guidance from senior engineers Additional Information: This role is part of a long-term engagement with strong growth potential The selected candidate will work closely with senior resources and receive mentorship Candidates must be eligible to align with project-specific onboarding requirements Key Traits: Eagerness to learn and develop new technical skills Strong work ethic and accountability Good communication and teamwork abilities For more details reach at . About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
Job DescriptionJob DescriptionJob Title: Tier 2 IT Support Specialist (Hybrid) Location: Harrisburg, PA (Hybrid) Duration: Contract Schedule: Full-time (37.5 hours/week) Position Summary "Navitas Partners, LLC" is looking for a skilled Tier 2 IT Support Specialist to deliver advanced technical support across regional and central office environments. This role focuses on troubleshooting, system maintenance, and end-user support within a hybrid work model, ensuring reliable IT operations across a distributed user base. Key Responsibilities Deliver Tier 2 support for desktops, laptops, printers, scanners, and enterprise applications Troubleshoot and resolve technical issues using remote support tools and methodologies Perform system imaging, configuration, deployment, and installation of hardware and software Support desktop migrations, upgrades, and asset lifecycle management Leverage tools such as SCCM, Active Directory, remote desktop, and PowerShell for issue resolution Administer user accounts, groups, mailboxes, and access controls Manage file shares, folder permissions, and network resources Document incidents, resolutions, and processes within a ticketing system Collaborate with cross-functional teams to ensure efficient service delivery Adhere to organizational IT security policies and best practices Effectively prioritize and manage multiple support requests while maintaining high service standards Required Qualifications Proven experience with SCCM deployment and configuration Hands-on experience managing server folder permissions and shared resources Strong troubleshooting skills across hardware, software, and networking issues Experience with Active Directory administration Ability to work independently and handle multiple priorities Preferred Qualifications Experience in public sector or large enterprise environments Familiarity with IT service management tools such as ServiceNow Basic PowerShell scripting experience For more details reach at About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
04/24/2026
Full time
Job DescriptionJob DescriptionJob Title: Tier 2 IT Support Specialist (Hybrid) Location: Harrisburg, PA (Hybrid) Duration: Contract Schedule: Full-time (37.5 hours/week) Position Summary "Navitas Partners, LLC" is looking for a skilled Tier 2 IT Support Specialist to deliver advanced technical support across regional and central office environments. This role focuses on troubleshooting, system maintenance, and end-user support within a hybrid work model, ensuring reliable IT operations across a distributed user base. Key Responsibilities Deliver Tier 2 support for desktops, laptops, printers, scanners, and enterprise applications Troubleshoot and resolve technical issues using remote support tools and methodologies Perform system imaging, configuration, deployment, and installation of hardware and software Support desktop migrations, upgrades, and asset lifecycle management Leverage tools such as SCCM, Active Directory, remote desktop, and PowerShell for issue resolution Administer user accounts, groups, mailboxes, and access controls Manage file shares, folder permissions, and network resources Document incidents, resolutions, and processes within a ticketing system Collaborate with cross-functional teams to ensure efficient service delivery Adhere to organizational IT security policies and best practices Effectively prioritize and manage multiple support requests while maintaining high service standards Required Qualifications Proven experience with SCCM deployment and configuration Hands-on experience managing server folder permissions and shared resources Strong troubleshooting skills across hardware, software, and networking issues Experience with Active Directory administration Ability to work independently and handle multiple priorities Preferred Qualifications Experience in public sector or large enterprise environments Familiarity with IT service management tools such as ServiceNow Basic PowerShell scripting experience For more details reach at About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
Job DescriptionJob Description Job Title: Tier II IT Technician Duration: 6 Months (Tentative) Location: Belvidere, NJ (Onsite) Summary: Provide advanced technical support across its network of libraries, with an immediate focus on one primary branch that requires additional assistance. The technician will work closely with library staff to diagnose and resolve IT issues, maintain critical systems, document IT procedures, and ensure technology services are functioning efficiently for library patrons and staff. Key Responsibilities: • Technical Support: Provide Tier II-level troubleshooting and technical support for all library IT systems, including workstations, printers, servers, public access computers, Wi-Fi networks, and specialized library software. • Problem Diagnosis and Resolution: Identify root causes of technical issues quickly and develop effective resolutions, especially for recurring issues like print release station malfunctions (e.g., payment to print box leading to distorted/gargled print jobs). • Print Management Support: Maintain, troubleshoot, and repair print release station systems, ensuring accurate payment processing and reliable print output for patrons. • Documentation: Create and maintain thorough and accurate documentation for system configurations, troubleshooting steps, resolutions, and library-specific technology workflows. • Field Support: Travel between library branches within Warren County as needed, providing on-site support to different locations. • System Maintenance: Perform regular software updates, patch management, system reimaging, and maintenance activities for public and staff computers. • Communication: Collaborate closely with library administration and IT leadership to prioritize issues, report progress, and recommend technology improvements. Required Qualifications: • 3+ years of hands-on experience providing Tier II IT support in public, education, or library environments. • Strong technical troubleshooting skills across hardware, software, networks, and peripheral devices (especially printers and print management systems). • Experience with print release station technologies and resolving print job/payment integration issues. • Proficiency with Windows operating systems, Microsoft Office Suite, networking basics (TCP/IP, Wi-Fi), and user access control. • Excellent documentation skills; ability to develop clear, detailed IT process and troubleshooting guides. • Strong communication and customer service skills to effectively support non-technical library staff and patrons. • Ability to work independently and manage multiple support requests across different locations. • Valid driver's license and willingness to travel within Warren County. Preferred Qualifications: • Prior experience supporting IT infrastructure in a library, educational institution, or government setting. • Familiarity with library management systems (LMS) such as Polaris, Sierra, Koha, or similar. • Experience supporting public-access computing environments and kiosks.
04/24/2026
Full time
Job DescriptionJob Description Job Title: Tier II IT Technician Duration: 6 Months (Tentative) Location: Belvidere, NJ (Onsite) Summary: Provide advanced technical support across its network of libraries, with an immediate focus on one primary branch that requires additional assistance. The technician will work closely with library staff to diagnose and resolve IT issues, maintain critical systems, document IT procedures, and ensure technology services are functioning efficiently for library patrons and staff. Key Responsibilities: • Technical Support: Provide Tier II-level troubleshooting and technical support for all library IT systems, including workstations, printers, servers, public access computers, Wi-Fi networks, and specialized library software. • Problem Diagnosis and Resolution: Identify root causes of technical issues quickly and develop effective resolutions, especially for recurring issues like print release station malfunctions (e.g., payment to print box leading to distorted/gargled print jobs). • Print Management Support: Maintain, troubleshoot, and repair print release station systems, ensuring accurate payment processing and reliable print output for patrons. • Documentation: Create and maintain thorough and accurate documentation for system configurations, troubleshooting steps, resolutions, and library-specific technology workflows. • Field Support: Travel between library branches within Warren County as needed, providing on-site support to different locations. • System Maintenance: Perform regular software updates, patch management, system reimaging, and maintenance activities for public and staff computers. • Communication: Collaborate closely with library administration and IT leadership to prioritize issues, report progress, and recommend technology improvements. Required Qualifications: • 3+ years of hands-on experience providing Tier II IT support in public, education, or library environments. • Strong technical troubleshooting skills across hardware, software, networks, and peripheral devices (especially printers and print management systems). • Experience with print release station technologies and resolving print job/payment integration issues. • Proficiency with Windows operating systems, Microsoft Office Suite, networking basics (TCP/IP, Wi-Fi), and user access control. • Excellent documentation skills; ability to develop clear, detailed IT process and troubleshooting guides. • Strong communication and customer service skills to effectively support non-technical library staff and patrons. • Ability to work independently and manage multiple support requests across different locations. • Valid driver's license and willingness to travel within Warren County. Preferred Qualifications: • Prior experience supporting IT infrastructure in a library, educational institution, or government setting. • Familiarity with library management systems (LMS) such as Polaris, Sierra, Koha, or similar. • Experience supporting public-access computing environments and kiosks.
Job DescriptionJob Description Job Title: Technical Support Technician Desired Location: New York, New York Duration: Contract (12 Months) Job Summary The Technical Support Technician provides on-site and remote IT support for end users, ensuring smooth operation of hardware, software, and network systems. This role supports a high-volume, fast-paced environment and plays a critical part in maintaining uninterrupted access to essential IT services. Work Schedule Shift 1: Sunday - Thursday (8:00 AM - 4:00 PM) Shift 2: Tuesday - Saturday (2:00 PM - 10:00 PM) May require rotational shifts based on operational needs Key Responsibilities Provide Tier II technical support for hardware, software, and network issues Install, configure, and maintain desktops, laptops, printers, and mobile devices Support video conferencing tools and meeting room technology Troubleshoot issues using remote tools such as Bomgar Manage and update tickets using service desk systems Escalate complex issues to higher-level support teams Maintain IT inventory of hardware and software assets Apply system updates and security patches Provide end-user training and technical assistance Coordinate equipment repairs and vendor support Handle equipment setup, relocation, and decommissioning Support video surveillance systems such as Genetec Ensure timely resolution of support requests in a high-volume environment Required Qualifications Strong experience with: Microsoft Windows 10 Microsoft Office 365 (including Outlook, Project, Visio) Experience supporting desktops, laptops, printers, and peripherals Knowledge of mobile device support (e.g., tablets, smartphones) Familiarity with local and wide area networking concepts Experience with remote troubleshooting tools Strong problem-solving and customer service skills Ability to multitask in a fast-paced environment Ability to lift and move equipment up to 50 lbs Preferred Qualifications Experience with Microsoft Windows Server environments Certifications such as A+, MCP, or MCSE Experience supporting video surveillance systems Experience working in enterprise or multi-location environments For more details reach at
04/24/2026
Full time
Job DescriptionJob Description Job Title: Technical Support Technician Desired Location: New York, New York Duration: Contract (12 Months) Job Summary The Technical Support Technician provides on-site and remote IT support for end users, ensuring smooth operation of hardware, software, and network systems. This role supports a high-volume, fast-paced environment and plays a critical part in maintaining uninterrupted access to essential IT services. Work Schedule Shift 1: Sunday - Thursday (8:00 AM - 4:00 PM) Shift 2: Tuesday - Saturday (2:00 PM - 10:00 PM) May require rotational shifts based on operational needs Key Responsibilities Provide Tier II technical support for hardware, software, and network issues Install, configure, and maintain desktops, laptops, printers, and mobile devices Support video conferencing tools and meeting room technology Troubleshoot issues using remote tools such as Bomgar Manage and update tickets using service desk systems Escalate complex issues to higher-level support teams Maintain IT inventory of hardware and software assets Apply system updates and security patches Provide end-user training and technical assistance Coordinate equipment repairs and vendor support Handle equipment setup, relocation, and decommissioning Support video surveillance systems such as Genetec Ensure timely resolution of support requests in a high-volume environment Required Qualifications Strong experience with: Microsoft Windows 10 Microsoft Office 365 (including Outlook, Project, Visio) Experience supporting desktops, laptops, printers, and peripherals Knowledge of mobile device support (e.g., tablets, smartphones) Familiarity with local and wide area networking concepts Experience with remote troubleshooting tools Strong problem-solving and customer service skills Ability to multitask in a fast-paced environment Ability to lift and move equipment up to 50 lbs Preferred Qualifications Experience with Microsoft Windows Server environments Certifications such as A+, MCP, or MCSE Experience supporting video surveillance systems Experience working in enterprise or multi-location environments For more details reach at
Job DescriptionJob DescriptionJob Title: Virtualization Engineer (Junior)Location: Omaha, NEDuration: Long-Term Contract (Approx. 4.5 Years Remaining)Start Date: ImmediateSecurity Requirements: Active Top Secret (TS) clearance with SCI eligibility requiredJob Summary: We are seeking a motivated Virtualization Engineer with 3-5 years of experience to join a long-term project. This is an excellent opportunity for a junior-level professional looking to grow their expertise while working alongside experienced senior engineers in a collaborative environment. Key Responsibilities: Support virtualization infrastructure and related technologies Assist in deployment, configuration, and maintenance of virtual environments Monitor system performance and troubleshoot issues as needed Collaborate with senior engineers to implement best practices and improvements Participate in system upgrades, patching, and optimization efforts Maintain documentation for configurations and processes Required Qualifications: 3 to 5 years of experience in virtualization or related infrastructure roles Basic understanding of virtualization technologies (e.g., VMware, Hyper-V, or similar) Willingness to learn and grow in a hands-on technical environment Ability to work effectively within a team and follow guidance from senior engineers Additional Information: This role is part of a long-term engagement with strong growth potential The selected candidate will work closely with senior resources and receive mentorship Candidates must be eligible to align with project-specific onboarding requirements Key Traits: Eagerness to learn and develop new technical skills Strong work ethic and accountability Good communication and teamwork abilities For more details reach at . About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
04/24/2026
Full time
Job DescriptionJob DescriptionJob Title: Virtualization Engineer (Junior)Location: Omaha, NEDuration: Long-Term Contract (Approx. 4.5 Years Remaining)Start Date: ImmediateSecurity Requirements: Active Top Secret (TS) clearance with SCI eligibility requiredJob Summary: We are seeking a motivated Virtualization Engineer with 3-5 years of experience to join a long-term project. This is an excellent opportunity for a junior-level professional looking to grow their expertise while working alongside experienced senior engineers in a collaborative environment. Key Responsibilities: Support virtualization infrastructure and related technologies Assist in deployment, configuration, and maintenance of virtual environments Monitor system performance and troubleshoot issues as needed Collaborate with senior engineers to implement best practices and improvements Participate in system upgrades, patching, and optimization efforts Maintain documentation for configurations and processes Required Qualifications: 3 to 5 years of experience in virtualization or related infrastructure roles Basic understanding of virtualization technologies (e.g., VMware, Hyper-V, or similar) Willingness to learn and grow in a hands-on technical environment Ability to work effectively within a team and follow guidance from senior engineers Additional Information: This role is part of a long-term engagement with strong growth potential The selected candidate will work closely with senior resources and receive mentorship Candidates must be eligible to align with project-specific onboarding requirements Key Traits: Eagerness to learn and develop new technical skills Strong work ethic and accountability Good communication and teamwork abilities For more details reach at . About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
Job DescriptionJob DescriptionJob Title: Virtualization Engineer (Junior)Location: Omaha, NEDuration: Long-Term Contract (Approx. 4.5 Years Remaining)Start Date: ImmediateSecurity Requirements: Active Top Secret (TS) clearance with SCI eligibility requiredJob Summary: We are seeking a motivated Virtualization Engineer with 3-5 years of experience to join a long-term project. This is an excellent opportunity for a junior-level professional looking to grow their expertise while working alongside experienced senior engineers in a collaborative environment. Key Responsibilities: Support virtualization infrastructure and related technologies Assist in deployment, configuration, and maintenance of virtual environments Monitor system performance and troubleshoot issues as needed Collaborate with senior engineers to implement best practices and improvements Participate in system upgrades, patching, and optimization efforts Maintain documentation for configurations and processes Required Qualifications: 3 to 5 years of experience in virtualization or related infrastructure roles Basic understanding of virtualization technologies (e.g., VMware, Hyper-V, or similar) Willingness to learn and grow in a hands-on technical environment Ability to work effectively within a team and follow guidance from senior engineers Additional Information: This role is part of a long-term engagement with strong growth potential The selected candidate will work closely with senior resources and receive mentorship Candidates must be eligible to align with project-specific onboarding requirements Key Traits: Eagerness to learn and develop new technical skills Strong work ethic and accountability Good communication and teamwork abilities For more details reach at . About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
04/24/2026
Full time
Job DescriptionJob DescriptionJob Title: Virtualization Engineer (Junior)Location: Omaha, NEDuration: Long-Term Contract (Approx. 4.5 Years Remaining)Start Date: ImmediateSecurity Requirements: Active Top Secret (TS) clearance with SCI eligibility requiredJob Summary: We are seeking a motivated Virtualization Engineer with 3-5 years of experience to join a long-term project. This is an excellent opportunity for a junior-level professional looking to grow their expertise while working alongside experienced senior engineers in a collaborative environment. Key Responsibilities: Support virtualization infrastructure and related technologies Assist in deployment, configuration, and maintenance of virtual environments Monitor system performance and troubleshoot issues as needed Collaborate with senior engineers to implement best practices and improvements Participate in system upgrades, patching, and optimization efforts Maintain documentation for configurations and processes Required Qualifications: 3 to 5 years of experience in virtualization or related infrastructure roles Basic understanding of virtualization technologies (e.g., VMware, Hyper-V, or similar) Willingness to learn and grow in a hands-on technical environment Ability to work effectively within a team and follow guidance from senior engineers Additional Information: This role is part of a long-term engagement with strong growth potential The selected candidate will work closely with senior resources and receive mentorship Candidates must be eligible to align with project-specific onboarding requirements Key Traits: Eagerness to learn and develop new technical skills Strong work ethic and accountability Good communication and teamwork abilities For more details reach at . About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
Job DescriptionJob Description Job Title: AEM Solution Architect Location: Harrisburg, PA Schedule: 37.5 hours/week 8:00 AM - 4:30 PM (1-hour unpaid lunch) Duration: 1-Year Contract (Extension Possible) Overview "Navitas Partners, LLC" is seeking an experienced AEM Solution Architect to evaluate and optimize a large-scale Adobe Experience Manager as a Cloud Service platform supporting a major public-facing digital ecosystem. The role focuses on assessing a highly customized, vendor-managed environment, identifying risks and technical debt, and defining a sustainable architecture, governance, and long-term support model. Key Responsibilities Assess current AEM architecture (Sites, Assets, Forms) and identify customization risks and technical debt Define future-state architecture, including scalable content, component, and template standards Develop and document internal vs. vendor support model and transition roadmap Establish governance frameworks, deployment standards, and best practices Provide guidance on performance, security, scalability, and platform optimization Lead documentation strategy and knowledge transfer to internal teams Collaborate with engineering, UX, operations, procurement, and leadership teams Advise on vendor scope, responsibilities, and accountability (SOWs, contracts, delivery) Required Qualifications 8-10+ years in enterprise content management or digital platform architecture Strong hands-on experience with Adobe Experience Manager (AEM) Expertise in Java, Sling, Dispatcher, and front-end integration Experience evaluating complex, highly customized enterprise platforms Ability to define support models and produce architectural assessments Strong documentation and executive-level communication skills Experience with Confluence, SharePoint, or Azure DevOps Preferred Qualifications Experience transitioning vendor-managed systems to internal or hybrid models Enterprise governance and platform standardization experience Public sector or large-scale digital platform experience Familiarity with AEM Cloud Service, Cloud Manager, and DevOps practices Experience with procurement processes (RFPs/SOWs) Adobe or architecture certifications preferred For more details reach at About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
04/24/2026
Full time
Job DescriptionJob Description Job Title: AEM Solution Architect Location: Harrisburg, PA Schedule: 37.5 hours/week 8:00 AM - 4:30 PM (1-hour unpaid lunch) Duration: 1-Year Contract (Extension Possible) Overview "Navitas Partners, LLC" is seeking an experienced AEM Solution Architect to evaluate and optimize a large-scale Adobe Experience Manager as a Cloud Service platform supporting a major public-facing digital ecosystem. The role focuses on assessing a highly customized, vendor-managed environment, identifying risks and technical debt, and defining a sustainable architecture, governance, and long-term support model. Key Responsibilities Assess current AEM architecture (Sites, Assets, Forms) and identify customization risks and technical debt Define future-state architecture, including scalable content, component, and template standards Develop and document internal vs. vendor support model and transition roadmap Establish governance frameworks, deployment standards, and best practices Provide guidance on performance, security, scalability, and platform optimization Lead documentation strategy and knowledge transfer to internal teams Collaborate with engineering, UX, operations, procurement, and leadership teams Advise on vendor scope, responsibilities, and accountability (SOWs, contracts, delivery) Required Qualifications 8-10+ years in enterprise content management or digital platform architecture Strong hands-on experience with Adobe Experience Manager (AEM) Expertise in Java, Sling, Dispatcher, and front-end integration Experience evaluating complex, highly customized enterprise platforms Ability to define support models and produce architectural assessments Strong documentation and executive-level communication skills Experience with Confluence, SharePoint, or Azure DevOps Preferred Qualifications Experience transitioning vendor-managed systems to internal or hybrid models Enterprise governance and platform standardization experience Public sector or large-scale digital platform experience Familiarity with AEM Cloud Service, Cloud Manager, and DevOps practices Experience with procurement processes (RFPs/SOWs) Adobe or architecture certifications preferred For more details reach at About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
Job DescriptionJob DescriptionTier 1 Service Desk Analyst (CEDC) Location: Harrisburg, PA (On-site) Type: Contract Position Overview "Navitas Partners, LLC" is seeking a Tier 1 Service Desk Analyst to provide first-level IT support for a multi-agency environment within a large public sector organization. This role supports employees across multiple agencies and boards, as well as public users interacting with government web services. Initial training will be conducted on-site in Harrisburg. Upon successful completion of training, the position transitions to a telework arrangement. Candidates must maintain a dedicated home workspace and reliable high-speed internet connection. Key Responsibilities Provide technical support and assistance for hardware, software, and operating systems via phone and email Serve as the first point of contact (Tier 1) for IT-related incidents and service requests Log, track, and update all support tickets in ServiceNow or similar ITSM tools Ensure adherence to defined SLAs and quality standards Troubleshoot issues and escalate complex problems to higher-level support teams when required Collaborate with team members to research issues and identify resolutions Guide users through diagnostic steps and troubleshooting procedures Monitor call center systems and respond to incoming requests in a timely manner Contribute to knowledge base articles, user guides, and support documentation improvements Required Experience 1-3 years of Help Desk or Service Desk experience Experience working in a team-based IT support environment Preferred Qualifications Prior experience in a structured service desk or enterprise IT support environment Hands-on experience with ServiceNow or similar ticketing systems Required Skills Strong Tier 1 Help Desk support experience (minimum 1 year, ideally up to 3 years) Excellent communication and customer service skills Ability to work effectively in a collaborative team environment Basic troubleshooting skills across hardware, software, and operating systems For more details reach at About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
04/24/2026
Full time
Job DescriptionJob DescriptionTier 1 Service Desk Analyst (CEDC) Location: Harrisburg, PA (On-site) Type: Contract Position Overview "Navitas Partners, LLC" is seeking a Tier 1 Service Desk Analyst to provide first-level IT support for a multi-agency environment within a large public sector organization. This role supports employees across multiple agencies and boards, as well as public users interacting with government web services. Initial training will be conducted on-site in Harrisburg. Upon successful completion of training, the position transitions to a telework arrangement. Candidates must maintain a dedicated home workspace and reliable high-speed internet connection. Key Responsibilities Provide technical support and assistance for hardware, software, and operating systems via phone and email Serve as the first point of contact (Tier 1) for IT-related incidents and service requests Log, track, and update all support tickets in ServiceNow or similar ITSM tools Ensure adherence to defined SLAs and quality standards Troubleshoot issues and escalate complex problems to higher-level support teams when required Collaborate with team members to research issues and identify resolutions Guide users through diagnostic steps and troubleshooting procedures Monitor call center systems and respond to incoming requests in a timely manner Contribute to knowledge base articles, user guides, and support documentation improvements Required Experience 1-3 years of Help Desk or Service Desk experience Experience working in a team-based IT support environment Preferred Qualifications Prior experience in a structured service desk or enterprise IT support environment Hands-on experience with ServiceNow or similar ticketing systems Required Skills Strong Tier 1 Help Desk support experience (minimum 1 year, ideally up to 3 years) Excellent communication and customer service skills Ability to work effectively in a collaborative team environment Basic troubleshooting skills across hardware, software, and operating systems For more details reach at About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients. We offer the most competitive pay for every position. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
Job DescriptionJob Description Job Title: Technical Support Technician Desired Location: New York, New York Duration: Contract (12 Months) Job Summary The Technical Support Technician provides on-site and remote IT support for end users, ensuring smooth operation of hardware, software, and network systems. This role supports a high-volume, fast-paced environment and plays a critical part in maintaining uninterrupted access to essential IT services. Work Schedule Shift 1: Sunday - Thursday (8:00 AM - 4:00 PM) Shift 2: Tuesday - Saturday (2:00 PM - 10:00 PM) May require rotational shifts based on operational needs Key Responsibilities Provide Tier II technical support for hardware, software, and network issues Install, configure, and maintain desktops, laptops, printers, and mobile devices Support video conferencing tools and meeting room technology Troubleshoot issues using remote tools such as Bomgar Manage and update tickets using service desk systems Escalate complex issues to higher-level support teams Maintain IT inventory of hardware and software assets Apply system updates and security patches Provide end-user training and technical assistance Coordinate equipment repairs and vendor support Handle equipment setup, relocation, and decommissioning Support video surveillance systems such as Genetec Ensure timely resolution of support requests in a high-volume environment Required Qualifications Strong experience with: Microsoft Windows 10 Microsoft Office 365 (including Outlook, Project, Visio) Experience supporting desktops, laptops, printers, and peripherals Knowledge of mobile device support (e.g., tablets, smartphones) Familiarity with local and wide area networking concepts Experience with remote troubleshooting tools Strong problem-solving and customer service skills Ability to multitask in a fast-paced environment Ability to lift and move equipment up to 50 lbs Preferred Qualifications Experience with Microsoft Windows Server environments Certifications such as A+, MCP, or MCSE Experience supporting video surveillance systems Experience working in enterprise or multi-location environments For more details reach at
04/24/2026
Full time
Job DescriptionJob Description Job Title: Technical Support Technician Desired Location: New York, New York Duration: Contract (12 Months) Job Summary The Technical Support Technician provides on-site and remote IT support for end users, ensuring smooth operation of hardware, software, and network systems. This role supports a high-volume, fast-paced environment and plays a critical part in maintaining uninterrupted access to essential IT services. Work Schedule Shift 1: Sunday - Thursday (8:00 AM - 4:00 PM) Shift 2: Tuesday - Saturday (2:00 PM - 10:00 PM) May require rotational shifts based on operational needs Key Responsibilities Provide Tier II technical support for hardware, software, and network issues Install, configure, and maintain desktops, laptops, printers, and mobile devices Support video conferencing tools and meeting room technology Troubleshoot issues using remote tools such as Bomgar Manage and update tickets using service desk systems Escalate complex issues to higher-level support teams Maintain IT inventory of hardware and software assets Apply system updates and security patches Provide end-user training and technical assistance Coordinate equipment repairs and vendor support Handle equipment setup, relocation, and decommissioning Support video surveillance systems such as Genetec Ensure timely resolution of support requests in a high-volume environment Required Qualifications Strong experience with: Microsoft Windows 10 Microsoft Office 365 (including Outlook, Project, Visio) Experience supporting desktops, laptops, printers, and peripherals Knowledge of mobile device support (e.g., tablets, smartphones) Familiarity with local and wide area networking concepts Experience with remote troubleshooting tools Strong problem-solving and customer service skills Ability to multitask in a fast-paced environment Ability to lift and move equipment up to 50 lbs Preferred Qualifications Experience with Microsoft Windows Server environments Certifications such as A+, MCP, or MCSE Experience supporting video surveillance systems Experience working in enterprise or multi-location environments For more details reach at
Job DescriptionJob Description Job Title: ServiceNow Certified Implementation Specialist (CSM) Location: Albany, NY Duration: 6 Months Work Hours: 37.5 hours/week Role Summary: We are seeking an experienced ServiceNow Implementation Specialist to design, configure, deploy, and support Customer Service Management (CSM) solutions. The role focuses on translating business requirements into scalable ServiceNow applications with strong reporting, automation, and governance practices. Key Responsibilities: Lead end-to-end CSM implementations from discovery through deployment and hyper-care Configure core CSM modules including case management, SLAs, knowledge management, and portals Develop reports and Performance Analytics dashboards with KPIs and scheduled reporting Automate workflows using Flow Designer, Integration Hub, and scripting tools Build and maintain integrations using REST/SOAP APIs and secure authentication methods Manage data imports, transformations, and data quality alignment with legacy systems Enforce platform security, governance, and role-based access controls Optimize system performance and troubleshoot incidents using root cause analysis Support testing, release management, upgrades, and regression testing Develop documentation and provide end-user training Required Qualifications: ServiceNow Certified Implementation Specialist - CSM (required) 4-6 years of hands-on ServiceNow administration or development experience Experience with at least 2 full CSM implementations Strong knowledge of Flow Designer, Integration Hub, scripting, and ServiceNow APIs Experience with reporting, dashboards, KPIs, and Performance Analytics Strong understanding of platform security, ACLs, and governance practices Experience with REST/SOAP integrations and identity/authentication standards Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience Preferred Skills: Experience with Service Portal, Virtual Agent, and CSM enhancements Exposure to ITSM, CRM, or contact center integrations Familiarity with CI/CD tools and Git-based workflows Understanding of compliance frameworks (e.g., SOC2, ISO 27001) Experience with Jira, Azure DevOps, or Confluence For more details reach at
04/24/2026
Full time
Job DescriptionJob Description Job Title: ServiceNow Certified Implementation Specialist (CSM) Location: Albany, NY Duration: 6 Months Work Hours: 37.5 hours/week Role Summary: We are seeking an experienced ServiceNow Implementation Specialist to design, configure, deploy, and support Customer Service Management (CSM) solutions. The role focuses on translating business requirements into scalable ServiceNow applications with strong reporting, automation, and governance practices. Key Responsibilities: Lead end-to-end CSM implementations from discovery through deployment and hyper-care Configure core CSM modules including case management, SLAs, knowledge management, and portals Develop reports and Performance Analytics dashboards with KPIs and scheduled reporting Automate workflows using Flow Designer, Integration Hub, and scripting tools Build and maintain integrations using REST/SOAP APIs and secure authentication methods Manage data imports, transformations, and data quality alignment with legacy systems Enforce platform security, governance, and role-based access controls Optimize system performance and troubleshoot incidents using root cause analysis Support testing, release management, upgrades, and regression testing Develop documentation and provide end-user training Required Qualifications: ServiceNow Certified Implementation Specialist - CSM (required) 4-6 years of hands-on ServiceNow administration or development experience Experience with at least 2 full CSM implementations Strong knowledge of Flow Designer, Integration Hub, scripting, and ServiceNow APIs Experience with reporting, dashboards, KPIs, and Performance Analytics Strong understanding of platform security, ACLs, and governance practices Experience with REST/SOAP integrations and identity/authentication standards Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience Preferred Skills: Experience with Service Portal, Virtual Agent, and CSM enhancements Exposure to ITSM, CRM, or contact center integrations Familiarity with CI/CD tools and Git-based workflows Understanding of compliance frameworks (e.g., SOC2, ISO 27001) Experience with Jira, Azure DevOps, or Confluence For more details reach at