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telecommunication technician no experience necessary
ManTech
SCI Security Specialist
ManTech Los Angeles, California
MANTECH seeks a motivated, career and customer-oriented SCI Security Specialist II to join our team in El Segundo, CA The SCI Security Specialist's primary function is to serve as a senior security specialist under supervision of the local Special Security Office (SSO). In accordance with Department of Defense (DoD), Director of National Intelligence (DNI) and Air Force directives, regulations and instructions, implements local policies and procedures to ensure the effective and efficient management for military, civilian and contractor personnel of SCI and collateral program functions including physical, personnel, information and industrial security. The position will provide "day-to-day" support for Collateral and Sensitive Compartmented Information (SCI) activities. Responsibilities include but are not limited to: Formulates plans, policies, procedures and other documentation required to deal with the operation of SCI protection functions and activities IAW DoD 5105.21 Volumes 1-3, ICD 704/5, AFMAN 14-304, AFI 16-1404/06 and AFI 31-501. Respond to SCI incidents with SSO and ISSM in order to make a declaration. Coordinate with HHQ to notify and obtain security incident tracking number. Ensure Inquiry Official (IO) is nominated to the Senior Intelligence Office (SIO) for appointment and provide initial IO brief. Ensure incident report is completed, coordinated and submitted to HQ for closure. Provide training and guidance on handling, safeguarding, marking classified material. Verify and provide training for requests for SCI courier authorizations, issues those certifications. Acts as an SCI courier. Coordinate industrial security procedures as necessary. Review performance work statement (PWS) for SCI contracts and ensure a properly executed DD Form 254. Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions. Participate in Air Force SAP security compliance inspections of government organizations and industry. Conduct Defense Central Index of Investigations (DCII) and SAPNP reviews of candidates being submitted for SAP access. Perform data entry and record checks in the Joint Access Database (JADE) and maintains all customer sponsored personnel access information current. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 7+ years of related experience. Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire. Must complete DISS/JPAS training within six months of starting on contract Must be familiar with security policy/manuals and the appropriate ICDs/ JAFANs/DOD Manuals and other guiding policy documents. Willingness to travel within the organizational Area of Responsibility (AOR) (note - could be extensive, and will include both air and ground transportation). Clearance Requirements: Current Top Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program Information. Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
04/29/2026
Full time
MANTECH seeks a motivated, career and customer-oriented SCI Security Specialist II to join our team in El Segundo, CA The SCI Security Specialist's primary function is to serve as a senior security specialist under supervision of the local Special Security Office (SSO). In accordance with Department of Defense (DoD), Director of National Intelligence (DNI) and Air Force directives, regulations and instructions, implements local policies and procedures to ensure the effective and efficient management for military, civilian and contractor personnel of SCI and collateral program functions including physical, personnel, information and industrial security. The position will provide "day-to-day" support for Collateral and Sensitive Compartmented Information (SCI) activities. Responsibilities include but are not limited to: Formulates plans, policies, procedures and other documentation required to deal with the operation of SCI protection functions and activities IAW DoD 5105.21 Volumes 1-3, ICD 704/5, AFMAN 14-304, AFI 16-1404/06 and AFI 31-501. Respond to SCI incidents with SSO and ISSM in order to make a declaration. Coordinate with HHQ to notify and obtain security incident tracking number. Ensure Inquiry Official (IO) is nominated to the Senior Intelligence Office (SIO) for appointment and provide initial IO brief. Ensure incident report is completed, coordinated and submitted to HQ for closure. Provide training and guidance on handling, safeguarding, marking classified material. Verify and provide training for requests for SCI courier authorizations, issues those certifications. Acts as an SCI courier. Coordinate industrial security procedures as necessary. Review performance work statement (PWS) for SCI contracts and ensure a properly executed DD Form 254. Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions. Participate in Air Force SAP security compliance inspections of government organizations and industry. Conduct Defense Central Index of Investigations (DCII) and SAPNP reviews of candidates being submitted for SAP access. Perform data entry and record checks in the Joint Access Database (JADE) and maintains all customer sponsored personnel access information current. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 7+ years of related experience. Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire. Must complete DISS/JPAS training within six months of starting on contract Must be familiar with security policy/manuals and the appropriate ICDs/ JAFANs/DOD Manuals and other guiding policy documents. Willingness to travel within the organizational Area of Responsibility (AOR) (note - could be extensive, and will include both air and ground transportation). Clearance Requirements: Current Top Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program Information. Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer. Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Telecom Installation Techs - All Skill Levels - Houston
Strategic Direct Solutions
Strategic Direct Solutions, LLC is looking for some "Great Talent " We are currently looking for Telecom Techs - COEI - Transport - Power - All Skill Levels Needed, work in Telecom Central Office or Cable Head-End environments. Currently have Urgent openings for Central Office Installation Technicians, with experience in COEI, Power or Transport Equipment Installation. All skill levels considered Pay Rate: Based upon Skill Set and Work History. Positions available: Houston, TX All positions could become permanent, if you possess the correct skill set and work ethics. Technician Requirements: Ability to pull Signal and Power Cables, as necessary. Ability to crimp, lug, terminate, stitch and lace Cable or Fiber, desired Ability to install all types of infrastructure in Telecom Office and/or Cable Headend type environments, preferred. Ability to rack, stack and secure equipment bays/cabinets. Travel as necessary to meet project needs. (Some positions have little or No Travel) Clean driving record, no DUI's or DWI's Ability to pass 10 panel drug screen and criminal background check Reliable and strong work ethics required. Lift, push, pull up to 75 lbs., if required. If you would like to be considered for one of these positions, please submit your resume, as soon as possible.
04/29/2026
Full time
Strategic Direct Solutions, LLC is looking for some "Great Talent " We are currently looking for Telecom Techs - COEI - Transport - Power - All Skill Levels Needed, work in Telecom Central Office or Cable Head-End environments. Currently have Urgent openings for Central Office Installation Technicians, with experience in COEI, Power or Transport Equipment Installation. All skill levels considered Pay Rate: Based upon Skill Set and Work History. Positions available: Houston, TX All positions could become permanent, if you possess the correct skill set and work ethics. Technician Requirements: Ability to pull Signal and Power Cables, as necessary. Ability to crimp, lug, terminate, stitch and lace Cable or Fiber, desired Ability to install all types of infrastructure in Telecom Office and/or Cable Headend type environments, preferred. Ability to rack, stack and secure equipment bays/cabinets. Travel as necessary to meet project needs. (Some positions have little or No Travel) Clean driving record, no DUI's or DWI's Ability to pass 10 panel drug screen and criminal background check Reliable and strong work ethics required. Lift, push, pull up to 75 lbs., if required. If you would like to be considered for one of these positions, please submit your resume, as soon as possible.
CAD Technician I (CAD Tech I)
Brillfy Technology Inc. Minneapolis, Minnesota
NEED LOCAL CANDIDATES ONLY Job Title: CAD Technician I (CAD Tech I) Location: Minneapolis, MN (Onsite 5 days/week; potential remote on Fridays) Duration: 12 Months (Contract-to-Hire Potential) Job Overview & Description: We are seeking a CAD Technician I to support a growing engineering team within the gas utilities sector. This role focuses on preparing detailed CAD drawings for piping and infrastructure projects, including gas meter installations, apartment complexes, commercial facilities, and roadway-related work. The ideal candidate will assist in developing precise, localized designs using AutoCAD and Autodesk tools while collaborating closely with a small, dynamic team. This position is well-suited for junior candidates (0 2 years of experience) with a foundational understanding of architectural or engineering drafting. Roles & Responsibilities: Develop detailed design drawings and specifications using CAD software (AutoCAD/Autodesk). Prepare drawings for gas piping systems, meter sets, and infrastructure projects (above-ground utilities, roads, highways). Interpret engineering sketches, specifications, and calculations to produce accurate technical drawings. Coordinate with engineers and team members to design, layout, and refine system components. Analyze technical aspects of designs, including weights, volumes, and stress factors. Draft scale plans for structures, foundations, and utility systems based on project requirements. Compile and organize data required for design completion, including field measurements when necessary. Ensure accuracy, quality, and compliance with project standards and specifications. Assist in determining materials, costs, and quantities for project execution. Support cross-functional coordination for structural, electrical, and mechanical design integration. Required Qualifications & Certifications: High School Diploma or GED (required) Associate Degree in Architectural Design or related field (preferred) 0 2 years of experience in CAD drafting or related field No specific certifications required, but CAD-related certifications are a plus Skills: Proficiency in AutoCAD and Autodesk tools Basic understanding of CAD drafting principles and design techniques Knowledge of engineering concepts and construction drawings Strong analytical and problem-solving abilities Attention to detail and accuracy in technical drawings Effective verbal and written communication skills Ability to work collaboratively in a small team environment Time management and organizational skills Basic understanding of materials, measurements, and construction processes
04/29/2026
NEED LOCAL CANDIDATES ONLY Job Title: CAD Technician I (CAD Tech I) Location: Minneapolis, MN (Onsite 5 days/week; potential remote on Fridays) Duration: 12 Months (Contract-to-Hire Potential) Job Overview & Description: We are seeking a CAD Technician I to support a growing engineering team within the gas utilities sector. This role focuses on preparing detailed CAD drawings for piping and infrastructure projects, including gas meter installations, apartment complexes, commercial facilities, and roadway-related work. The ideal candidate will assist in developing precise, localized designs using AutoCAD and Autodesk tools while collaborating closely with a small, dynamic team. This position is well-suited for junior candidates (0 2 years of experience) with a foundational understanding of architectural or engineering drafting. Roles & Responsibilities: Develop detailed design drawings and specifications using CAD software (AutoCAD/Autodesk). Prepare drawings for gas piping systems, meter sets, and infrastructure projects (above-ground utilities, roads, highways). Interpret engineering sketches, specifications, and calculations to produce accurate technical drawings. Coordinate with engineers and team members to design, layout, and refine system components. Analyze technical aspects of designs, including weights, volumes, and stress factors. Draft scale plans for structures, foundations, and utility systems based on project requirements. Compile and organize data required for design completion, including field measurements when necessary. Ensure accuracy, quality, and compliance with project standards and specifications. Assist in determining materials, costs, and quantities for project execution. Support cross-functional coordination for structural, electrical, and mechanical design integration. Required Qualifications & Certifications: High School Diploma or GED (required) Associate Degree in Architectural Design or related field (preferred) 0 2 years of experience in CAD drafting or related field No specific certifications required, but CAD-related certifications are a plus Skills: Proficiency in AutoCAD and Autodesk tools Basic understanding of CAD drafting principles and design techniques Knowledge of engineering concepts and construction drawings Strong analytical and problem-solving abilities Attention to detail and accuracy in technical drawings Effective verbal and written communication skills Ability to work collaboratively in a small team environment Time management and organizational skills Basic understanding of materials, measurements, and construction processes
Facilities Systems Control Integrator
NY CREATES
About NY CREATES: NY CREATES serves as a bridge for advanced electronics, leads projects that advance R&D in emerging technologies, and generates the jobs of tomorrow. NY CREATES also runs some of the most advanced facilities in the world, boasts more than 2,700 industry experts and faculty, and manages public and private investments of more than $20 billion - placing it at the global epicenter of high-tech innovation and commercialization. Job Description: Job Description for Facilities Systems Control Integrator JOB SUMMARY Operation, maintenance, testing and repair of UPW (Ultra-Pure Water) and WWT (Wastewater Treatment) systems to meet the required standards of purity, quality, and facility performance with a focus on design, installation, commissioning, programming, troubleshooting and maintenance of SCADA (Supervisory Control and Data Acquisition) systems. Job responsibilities include, but are not limited to: Operations, maintenance, testing, troubleshooting and repair of UPW and systems to meet the required standards of purity, quality and facility performance. Participation in the development of equipment start-up, shutdown and preventative maintenance tasks and procedures. Identify, develop, and design control system improvements and upgrades for enhanced system functionality and reliability. Identify instrumentation deficiencies and suggest alternatives. Monitors, evaluates, and adjusts UPW and WWT systems performance for proper and efficient operation. Assist UPW/WWT staff and contractors with maintaining SCADA systems including General Electric (I-Fix), Rockwell/Allen-Bradley, PLCs and other control software interfaces. Provide technical guidance and support including set-up, verification, operation, and troubleshooting complex building automation and control systems. Monitoring and responding to all facility reporting alarms and controls. Work with engineering, system integrators, system owners and operators to improve the design and control of their systems or solve control issues. Maintain an understanding of all related disciplines (process, waste, chemical & gas distribution, etc.). Provide technical instruction and training to other technicians and personnel on basic theory, proper system operations, preventative maintenance, troubleshooting techniques, typical system failures and corrections. Provide recommendations on equipment/systems operation and modification for energy conservation, efficiency, and reliability. Review performance of existing systems to identify areas for improved operations. Completing reports for material usage (inventory control), system performance, equipment maintenance history, etc. Proficient use of Microsoft Office and various maintenance management programs. Maintain good communication with other control technicians and work as a team to learn, understand and develop the proper skills to move the department controls forward. Off shift coverage, when necessary or during emergencies and twice a year shutdown availability. Other reasonable duties as assigned. Requirements: Minimum Requirements for Facilities Systems Control Integrator Must have a high school diploma or equivalent and a minimum five (5) years' experience in the design, installation, commissioning, programming, troubleshooting and maintenance of SCADA systems including Factory Talk, General Electric (I-Fix), Rockwell/Allen-Bradley, PLCs and other control software interfaces. Must possess the technical knowledge to troubleshoot complex process automation systems. Candidate must also have excellent communication skills and a high level of self-confidence with the ability to work independently. Possess excellent people skills/customer focus and a commitment to teamwork, an ability to manage and prioritize multiple assignments; demonstrate initiative and be adaptable to change. Must have ability to provide off shift coverage. Proficient use of the Microsoft Office and computer maintenance management programs are also required. Experience in working with maintenance schedules, blueprints, diagrams, sketches codes and maintaining detailed and accurate records. Skilled use of Microsoft Office Suite software and Maintenance Management programs. This position requires the ability to lift and push/pull 50 lbs. on a regular basis throughout the shift and frequent climbing (i.e. ascending/descending ladders, stairs, scaffolding, etc.). This position requires some work in adverse weather conditions and exposure to hazards (i.e. proximity to moving mechanical parts, heat, cold and noise exposure). Ability to work extended hours and during planned shutdown periods. Employee must have the ability to wear a respirator as assigned and requires participation in NY CREATES hearing conservation program. This is an essential personnel position for the maintenance and operation of the campus during an emergency. This position is contingent on the satisfactory completion of a background check; this position may require annual background checks. PREFERRED REQUIREMENTS Associate's degree in engineering or two (2) year technical certificate in a related technical field and five plus (5+) years' experience in the design, installation, commissioning, programming, troubleshooting and maintenance of SCADA systems including General Electric (I-Fix), Rockwell/Allen-Bradley, Factory talk, PLCs, and other control software interfaces. Certification in advanced operation of SCADA software and components, variable frequency drives (VFD's), etc. Don't meet every requirement? At NY CREATES we are dedicated to building a welcoming, diverse and inclusive workplace. If you are excited about working for NY CREATES but your experience doesn't exactly align perfectly with the job description, we encourage you to apply anyway, you might still be a perfect fit or a fit for another role at NY CREATES. Benefits Medical, Vision, and Dental Competitive Pay and PTO Flexible Heath Spending and Dependent Care Accounts Basic / Optional Life Insurance Post-Retirement Health Insurance Employer contribution of 7% of earnings to a Basic Retirement plan after meeting one year of service. Optional employee contributed retirement account. Location: 257 Fuller Road, Albany, NY 12203 Salary Range: $45- $51/ hour Posted salary rates are determined upon experience and education Additional Information: NOTE: Some positions require access to export-controlled commodities, technical data, technology, software, or restricted programs where U.S. Government authorization may be required. For positions requiring such access, offers of employment are contingent upon the employer being able to obtain the necessary authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other government agencies. The decision to pursue an export license application is at The Research Foundation for SUNY's sole discretion. Proof of status may be required prior to employment in connection with necessary authorizations. Employment is with the Research Foundation for SUNY which is an Equal opportunity Employer including individuals with disabilities and protected veterans. In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply please call Human Resources at .
04/28/2026
Full time
About NY CREATES: NY CREATES serves as a bridge for advanced electronics, leads projects that advance R&D in emerging technologies, and generates the jobs of tomorrow. NY CREATES also runs some of the most advanced facilities in the world, boasts more than 2,700 industry experts and faculty, and manages public and private investments of more than $20 billion - placing it at the global epicenter of high-tech innovation and commercialization. Job Description: Job Description for Facilities Systems Control Integrator JOB SUMMARY Operation, maintenance, testing and repair of UPW (Ultra-Pure Water) and WWT (Wastewater Treatment) systems to meet the required standards of purity, quality, and facility performance with a focus on design, installation, commissioning, programming, troubleshooting and maintenance of SCADA (Supervisory Control and Data Acquisition) systems. Job responsibilities include, but are not limited to: Operations, maintenance, testing, troubleshooting and repair of UPW and systems to meet the required standards of purity, quality and facility performance. Participation in the development of equipment start-up, shutdown and preventative maintenance tasks and procedures. Identify, develop, and design control system improvements and upgrades for enhanced system functionality and reliability. Identify instrumentation deficiencies and suggest alternatives. Monitors, evaluates, and adjusts UPW and WWT systems performance for proper and efficient operation. Assist UPW/WWT staff and contractors with maintaining SCADA systems including General Electric (I-Fix), Rockwell/Allen-Bradley, PLCs and other control software interfaces. Provide technical guidance and support including set-up, verification, operation, and troubleshooting complex building automation and control systems. Monitoring and responding to all facility reporting alarms and controls. Work with engineering, system integrators, system owners and operators to improve the design and control of their systems or solve control issues. Maintain an understanding of all related disciplines (process, waste, chemical & gas distribution, etc.). Provide technical instruction and training to other technicians and personnel on basic theory, proper system operations, preventative maintenance, troubleshooting techniques, typical system failures and corrections. Provide recommendations on equipment/systems operation and modification for energy conservation, efficiency, and reliability. Review performance of existing systems to identify areas for improved operations. Completing reports for material usage (inventory control), system performance, equipment maintenance history, etc. Proficient use of Microsoft Office and various maintenance management programs. Maintain good communication with other control technicians and work as a team to learn, understand and develop the proper skills to move the department controls forward. Off shift coverage, when necessary or during emergencies and twice a year shutdown availability. Other reasonable duties as assigned. Requirements: Minimum Requirements for Facilities Systems Control Integrator Must have a high school diploma or equivalent and a minimum five (5) years' experience in the design, installation, commissioning, programming, troubleshooting and maintenance of SCADA systems including Factory Talk, General Electric (I-Fix), Rockwell/Allen-Bradley, PLCs and other control software interfaces. Must possess the technical knowledge to troubleshoot complex process automation systems. Candidate must also have excellent communication skills and a high level of self-confidence with the ability to work independently. Possess excellent people skills/customer focus and a commitment to teamwork, an ability to manage and prioritize multiple assignments; demonstrate initiative and be adaptable to change. Must have ability to provide off shift coverage. Proficient use of the Microsoft Office and computer maintenance management programs are also required. Experience in working with maintenance schedules, blueprints, diagrams, sketches codes and maintaining detailed and accurate records. Skilled use of Microsoft Office Suite software and Maintenance Management programs. This position requires the ability to lift and push/pull 50 lbs. on a regular basis throughout the shift and frequent climbing (i.e. ascending/descending ladders, stairs, scaffolding, etc.). This position requires some work in adverse weather conditions and exposure to hazards (i.e. proximity to moving mechanical parts, heat, cold and noise exposure). Ability to work extended hours and during planned shutdown periods. Employee must have the ability to wear a respirator as assigned and requires participation in NY CREATES hearing conservation program. This is an essential personnel position for the maintenance and operation of the campus during an emergency. This position is contingent on the satisfactory completion of a background check; this position may require annual background checks. PREFERRED REQUIREMENTS Associate's degree in engineering or two (2) year technical certificate in a related technical field and five plus (5+) years' experience in the design, installation, commissioning, programming, troubleshooting and maintenance of SCADA systems including General Electric (I-Fix), Rockwell/Allen-Bradley, Factory talk, PLCs, and other control software interfaces. Certification in advanced operation of SCADA software and components, variable frequency drives (VFD's), etc. Don't meet every requirement? At NY CREATES we are dedicated to building a welcoming, diverse and inclusive workplace. If you are excited about working for NY CREATES but your experience doesn't exactly align perfectly with the job description, we encourage you to apply anyway, you might still be a perfect fit or a fit for another role at NY CREATES. Benefits Medical, Vision, and Dental Competitive Pay and PTO Flexible Heath Spending and Dependent Care Accounts Basic / Optional Life Insurance Post-Retirement Health Insurance Employer contribution of 7% of earnings to a Basic Retirement plan after meeting one year of service. Optional employee contributed retirement account. Location: 257 Fuller Road, Albany, NY 12203 Salary Range: $45- $51/ hour Posted salary rates are determined upon experience and education Additional Information: NOTE: Some positions require access to export-controlled commodities, technical data, technology, software, or restricted programs where U.S. Government authorization may be required. For positions requiring such access, offers of employment are contingent upon the employer being able to obtain the necessary authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other government agencies. The decision to pursue an export license application is at The Research Foundation for SUNY's sole discretion. Proof of status may be required prior to employment in connection with necessary authorizations. Employment is with the Research Foundation for SUNY which is an Equal opportunity Employer including individuals with disabilities and protected veterans. In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply please call Human Resources at .
Desktop Support Technician
Ovation Workplace Services Inc Brentwood, New York
Job Purpose The L2 IT Support Technician role is responsible for providing advanced technical support to National Grid field workers. This position ensures that all IT-related issues are resolved efficiently, enabling field personnel to perform their duties without interruption. The role requires a strong understanding of field applications (EX: Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems, Drivecams), excellent problem-solving skills, and the ability to communicate effectively with non-technical staff. Key Accountabilities Technical Support: Provide phone-based support for IT issues related to hardware, software, and network connectivity for field workers. Troubleshooting: Diagnose and resolve technical issues, escalating issues to other support teams when necessary. Documentation: Maintain accurate records of support requests and resolutions in the IT service management system (Currently Service Now). Training: Assist in training field workers on new technologies and IT systems to enhance their operational efficiency. Collaboration: Work closely with IT teams and field operations to ensure seamless integration of technology in daily operations. Knowledge, Experience & Technical Know-How Education: Associate's degree in Information Technology or related field; Bachelor's degree preferred. Experience: Minimum of 2 years of experience in IT support, preferably in a utility or field service environment. Technical Skills: Proficiency in troubleshooting Windows, IOS operating systems, and Enterprise software applications. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Qualifications Certifications: Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional, Apple Certified Support Professional (ACSP are a plus. Problem-Solving: Demonstrated ability to analyze problems and develop effective solutions. Customer Service: Strong customer service orientation with a focus on user satisfaction. Main Interfaces Field Workers IT Support Teams Operations Management Note: Will be required to install and configure connectivity/modem devices in service trucks, including connecting equipment to vehicle power (12V wiring) to support communication and emergency connectivity needs.
04/24/2026
Full time
Job Purpose The L2 IT Support Technician role is responsible for providing advanced technical support to National Grid field workers. This position ensures that all IT-related issues are resolved efficiently, enabling field personnel to perform their duties without interruption. The role requires a strong understanding of field applications (EX: Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems, Drivecams), excellent problem-solving skills, and the ability to communicate effectively with non-technical staff. Key Accountabilities Technical Support: Provide phone-based support for IT issues related to hardware, software, and network connectivity for field workers. Troubleshooting: Diagnose and resolve technical issues, escalating issues to other support teams when necessary. Documentation: Maintain accurate records of support requests and resolutions in the IT service management system (Currently Service Now). Training: Assist in training field workers on new technologies and IT systems to enhance their operational efficiency. Collaboration: Work closely with IT teams and field operations to ensure seamless integration of technology in daily operations. Knowledge, Experience & Technical Know-How Education: Associate's degree in Information Technology or related field; Bachelor's degree preferred. Experience: Minimum of 2 years of experience in IT support, preferably in a utility or field service environment. Technical Skills: Proficiency in troubleshooting Windows, IOS operating systems, and Enterprise software applications. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Qualifications Certifications: Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional, Apple Certified Support Professional (ACSP are a plus. Problem-Solving: Demonstrated ability to analyze problems and develop effective solutions. Customer Service: Strong customer service orientation with a focus on user satisfaction. Main Interfaces Field Workers IT Support Teams Operations Management Note: Will be required to install and configure connectivity/modem devices in service trucks, including connecting equipment to vehicle power (12V wiring) to support communication and emergency connectivity needs.
Network Manager
Bering Straits Native Corporation Aberdeen, Maryland
About Bering Straits Professional Services, LLC Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. BSPS is certified by the . In February 2022, BSPS became an International Organization for Standardization (ISO) 9001 certified company. BSPS received the ISO 9001 quality standard certification through the Performance Review Institute (PRI). PRI recognized BSPS for having met the stringent requirements of international standards, ongoing commitment to satisfying stakeholders and a dedication to continual improvement of their management systems. Through this certification, BSPS has joined an elite number of organizations worldwide who have achieved certification to this globally recognized ISO 9001 quality standard. About this position: Network Manager Location - Aberdeen, MD The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $175k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities • Manage daily network operations, including monitoring, performance optimization, and resolving network faults supporting all contract personnel. • Provide Tier II/Tier III network support in coordination with the SATCOM Help Desk SME. • Conduct troubleshooting for routing, switching, VPN, firewall, wireless access, and GC (Government Computer) network connectivity issues. • Support NIPR, SIPR, and specialized SATCOM network segments as defined by the contract. • Ensure compliance with DoD, Army, and APG network security and authorization requirements. • Maintain and update network diagrams, documentation, SOPs, and configuration baselines. • Oversee patching, security hardening, and software updates in accordance with cybersecurity guidance. • Manage user access, permissions, group policies, and account requests in coordination with security personnel. • Coordinate with the Global Logistics Manager and Warehouse Manager to support network-enabled inventory systems, asset tracking software, and ERP tools. • Provide direct support to the Senior Program Manager in technical planning, network risk identification, and mitigation strategies. • Manage network equipment lifecycle including installation, replacement, RMA processing, and configuration control. • Support deployment, setup, testing, and sustainment of VSAT, SATCOM, and baseband devices requiring network integration. • Track network incidents, produce reports, and recommend improvements to enhance stability and security. • Supervise junior network technicians as required, providing technical guidance and ensuring adherence to established processes. Required (Minimum Necessary) Qualifications • Education Requirements: High school diploma or GED equivalent • Level of Experience Requirements: • 5+ years of professional network administration or network operations experience in a DoD or enterprise environment. • Experience supporting troubleshooting for government networks, GC systems, or tactical communications networks. • Experience coordinating with help desk operations and technical teams. • Strong understanding of network fundamentals: routing, switching, TCP/IP, DNS, DHCP, VLANs, VPNs, firewalls. • Experience troubleshooting GC connectivity, NIPR/SIPR networks, or similar secure environments. • Ability to produce accurate and clear technical documentation, network diagrams, and SOPs. • Strong interpersonal skills to work with Help Desk SME, logisticians, warehouse managers, and program leadership. • Ability to diagnose and resolve network issues under time-sensitive or mission-critical conditions. • Familiarity with DoD cybersecurity policies, IA controls, and related compliance requirements. Knowledge, Skills, Abilities, and Other Characteristics • Knowledge of enterprise network hardware (switches, routers, access points, firewalls). • Understanding of SATCOM/baseband integration requirements as they relate to network connectivity. • Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously. • Ability to work independently, make informed decisions, and escalate issues appropriately. • Ability to collaborate effectively across multiple technical and non-technical teams. • Strong analytical and problem-solving skills for diagnosing complex network issues. • Ability to maintain meticulous documentation and configuration control. Preferred • N/A Supervisory Responsibilities • This position will have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Must be able to lift up to 35 pounds for network hardware such as switches, servers, and racks (occasionally). • Must be able to work in server rooms, communications closets, and warehouse environments (occasionally). • Must be able to sit, stand, or walk for extended periods when conducting troubleshooting or network assessments. • Must be able to climb short ladders or access raised floors/rack systems occasionally. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Setting: • Standard full-time schedule with availability for occasional after-hours or emergency network support. • Must be able to support mission-critical deadlines tied to logistics, SATCOM systems, and technical operations. • Schedule and Flexibility: • Standard full-time schedule; mission requirements may require occasional after-hours support. • Must be flexible and responsive to high-priority or urgent tickets. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. • Must meet APG access requirements, including background screening or security badges. • May require a security clearance depending on contract requirements. • This position directly supports a multi-functional technical team and interfaces frequently with Government personnel. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
04/24/2026
Full time
About Bering Straits Professional Services, LLC Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. BSPS is certified by the . In February 2022, BSPS became an International Organization for Standardization (ISO) 9001 certified company. BSPS received the ISO 9001 quality standard certification through the Performance Review Institute (PRI). PRI recognized BSPS for having met the stringent requirements of international standards, ongoing commitment to satisfying stakeholders and a dedication to continual improvement of their management systems. Through this certification, BSPS has joined an elite number of organizations worldwide who have achieved certification to this globally recognized ISO 9001 quality standard. About this position: Network Manager Location - Aberdeen, MD The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $175k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities • Manage daily network operations, including monitoring, performance optimization, and resolving network faults supporting all contract personnel. • Provide Tier II/Tier III network support in coordination with the SATCOM Help Desk SME. • Conduct troubleshooting for routing, switching, VPN, firewall, wireless access, and GC (Government Computer) network connectivity issues. • Support NIPR, SIPR, and specialized SATCOM network segments as defined by the contract. • Ensure compliance with DoD, Army, and APG network security and authorization requirements. • Maintain and update network diagrams, documentation, SOPs, and configuration baselines. • Oversee patching, security hardening, and software updates in accordance with cybersecurity guidance. • Manage user access, permissions, group policies, and account requests in coordination with security personnel. • Coordinate with the Global Logistics Manager and Warehouse Manager to support network-enabled inventory systems, asset tracking software, and ERP tools. • Provide direct support to the Senior Program Manager in technical planning, network risk identification, and mitigation strategies. • Manage network equipment lifecycle including installation, replacement, RMA processing, and configuration control. • Support deployment, setup, testing, and sustainment of VSAT, SATCOM, and baseband devices requiring network integration. • Track network incidents, produce reports, and recommend improvements to enhance stability and security. • Supervise junior network technicians as required, providing technical guidance and ensuring adherence to established processes. Required (Minimum Necessary) Qualifications • Education Requirements: High school diploma or GED equivalent • Level of Experience Requirements: • 5+ years of professional network administration or network operations experience in a DoD or enterprise environment. • Experience supporting troubleshooting for government networks, GC systems, or tactical communications networks. • Experience coordinating with help desk operations and technical teams. • Strong understanding of network fundamentals: routing, switching, TCP/IP, DNS, DHCP, VLANs, VPNs, firewalls. • Experience troubleshooting GC connectivity, NIPR/SIPR networks, or similar secure environments. • Ability to produce accurate and clear technical documentation, network diagrams, and SOPs. • Strong interpersonal skills to work with Help Desk SME, logisticians, warehouse managers, and program leadership. • Ability to diagnose and resolve network issues under time-sensitive or mission-critical conditions. • Familiarity with DoD cybersecurity policies, IA controls, and related compliance requirements. Knowledge, Skills, Abilities, and Other Characteristics • Knowledge of enterprise network hardware (switches, routers, access points, firewalls). • Understanding of SATCOM/baseband integration requirements as they relate to network connectivity. • Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously. • Ability to work independently, make informed decisions, and escalate issues appropriately. • Ability to collaborate effectively across multiple technical and non-technical teams. • Strong analytical and problem-solving skills for diagnosing complex network issues. • Ability to maintain meticulous documentation and configuration control. Preferred • N/A Supervisory Responsibilities • This position will have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Must be able to lift up to 35 pounds for network hardware such as switches, servers, and racks (occasionally). • Must be able to work in server rooms, communications closets, and warehouse environments (occasionally). • Must be able to sit, stand, or walk for extended periods when conducting troubleshooting or network assessments. • Must be able to climb short ladders or access raised floors/rack systems occasionally. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Setting: • Standard full-time schedule with availability for occasional after-hours or emergency network support. • Must be able to support mission-critical deadlines tied to logistics, SATCOM systems, and technical operations. • Schedule and Flexibility: • Standard full-time schedule; mission requirements may require occasional after-hours support. • Must be flexible and responsive to high-priority or urgent tickets. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. • Must meet APG access requirements, including background screening or security badges. • May require a security clearance depending on contract requirements. • This position directly supports a multi-functional technical team and interfaces frequently with Government personnel. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
Loaner Coordinator
Hendrick Automotive Group Durham, North Carolina
BMW of Southpoint Location: 225 Kentington Drive, Durham, North Carolina 27713 Summary: Responsible for issuing loaner vehicles to customers and ensuring that all loaner documentation is completed. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilitiesinclude the following: Manage the administration of loaner vehicles to customers. Manage the flow of our loaner fleet. Completes all necessary paperwork, explains loaner policies and procedures, and obtains all appropriate customers approvals. Locates loan cars for clients. Assist customers with vehicle drop-off and pick-up. Enters loan car data, license, and insurance information into the computer and creates contract, or loan car agreement with all required information. Prepares loan car reports and tracks whereabouts and turnover time on loan car vehicles every day. Updates client data base as needed. Contacts vendors, e.g. "Enterprise" when short of cars to loan. Checks-in returned cars, inspecting for damage and securing mileage and closes agreement. Arranges for repairs of damaged or malfunctioning cars. Monitors mileage and arranges maintenance of loan car vehicles at required mileage intervals. Ensures that cars are clean and operable before delivery to client. If needed, assist with meeting and greeting service customers promptly in a professional and courteous manner Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company's Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Desired Education: o GED High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: up to 3 years o 3-5 years o 5+ years Education/Experience: Previous customer service experience desired. Ability to demonstrate basic operation and features of the loaner vehicle. Excellent interpersonal, communication, and organizational skills are required. Certificates and Licenses: Valid Driver's License o Automobile Salesperson License Computer Skills: Intermediate skills with Microsoft Office Products. Ability to learn Dealership Management System and web based applications utilized for operations. Communication Skills: Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel. Attendance Expectations: The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions. Environment Demands: Duties are generally performed in the service area, indoors and outdoors. Frequently interacts with customers, service managers, service technicians, and employees from various departments in the dealership. Work includes frequent movement in and out of cars. Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employee. Math Ability: Ability to add, subtract, multiply and divide. Reasoning Ability: Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for Winning Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit .
04/24/2026
Full time
BMW of Southpoint Location: 225 Kentington Drive, Durham, North Carolina 27713 Summary: Responsible for issuing loaner vehicles to customers and ensuring that all loaner documentation is completed. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilitiesinclude the following: Manage the administration of loaner vehicles to customers. Manage the flow of our loaner fleet. Completes all necessary paperwork, explains loaner policies and procedures, and obtains all appropriate customers approvals. Locates loan cars for clients. Assist customers with vehicle drop-off and pick-up. Enters loan car data, license, and insurance information into the computer and creates contract, or loan car agreement with all required information. Prepares loan car reports and tracks whereabouts and turnover time on loan car vehicles every day. Updates client data base as needed. Contacts vendors, e.g. "Enterprise" when short of cars to loan. Checks-in returned cars, inspecting for damage and securing mileage and closes agreement. Arranges for repairs of damaged or malfunctioning cars. Monitors mileage and arranges maintenance of loan car vehicles at required mileage intervals. Ensures that cars are clean and operable before delivery to client. If needed, assist with meeting and greeting service customers promptly in a professional and courteous manner Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company's Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Desired Education: o GED High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: up to 3 years o 3-5 years o 5+ years Education/Experience: Previous customer service experience desired. Ability to demonstrate basic operation and features of the loaner vehicle. Excellent interpersonal, communication, and organizational skills are required. Certificates and Licenses: Valid Driver's License o Automobile Salesperson License Computer Skills: Intermediate skills with Microsoft Office Products. Ability to learn Dealership Management System and web based applications utilized for operations. Communication Skills: Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel. Attendance Expectations: The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions. Environment Demands: Duties are generally performed in the service area, indoors and outdoors. Frequently interacts with customers, service managers, service technicians, and employees from various departments in the dealership. Work includes frequent movement in and out of cars. Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employee. Math Ability: Ability to add, subtract, multiply and divide. Reasoning Ability: Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for Winning Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit .
IT Support Speacialist
Ovation Workplace Services Inc Northampton, Massachusetts
Position Title: IT Support Technician Job Purpose The L2 IT Support Technician is responsible for providing advanced technical support to client field workers. This position ensures that all IT-related issues are resolved efficiently, enabling field personnel to perform their duties without interruption. The role requires a strong understanding of field applications (EX: Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems, Drivecams), excellent problem-solving skills, and the ability to communicate effectively with non-technical staff. Key Accountabilities Technical Support: Provide phone-based support for IT issues related to hardware, software, and network connectivity for field workers. Troubleshooting: Diagnose and resolve technical issues, escalating issues to other support teams when necessary. Documentation: Maintain accurate records of support requests and resolutions in the IT service management system (Currently Service Now). Training: Assist in training field workers on new technologies and IT systems to enhance their operational efficiency. Collaboration: Work closely with IT teams and field operations to ensure seamless integration of technology in daily operations. Knowledge, Experience & Technical Know-How Education: Associate's degree in Information Technology or related field; Bachelor's degree preferred. Experience: Minimum of 2 years of experience in IT support, preferably in a utility or field service environment. Technical Skills: Proficiency in troubleshooting Windows, IOS operating systems, and Enterprise software applications. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Qualifications Certifications: Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional, Apple Certified Support Professional (ACSP are a plus. Problem-Solving: Demonstrated ability to analyze problems and develop effective solutions. Customer Service: Strong customer service orientation with a focus on user satisfaction. Main Interfaces Field Workers IT Support Teams Operations Management Leadership Qualities & Business Skills Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Commitment to continuous learning and professional development. Note: Will be required to install and configure connectivity/modem devices in service trucks, including connecting equipment to vehicle power (12V wiring) to support communication and emergency connectivity needs.
04/24/2026
Full time
Position Title: IT Support Technician Job Purpose The L2 IT Support Technician is responsible for providing advanced technical support to client field workers. This position ensures that all IT-related issues are resolved efficiently, enabling field personnel to perform their duties without interruption. The role requires a strong understanding of field applications (EX: Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems, Drivecams), excellent problem-solving skills, and the ability to communicate effectively with non-technical staff. Key Accountabilities Technical Support: Provide phone-based support for IT issues related to hardware, software, and network connectivity for field workers. Troubleshooting: Diagnose and resolve technical issues, escalating issues to other support teams when necessary. Documentation: Maintain accurate records of support requests and resolutions in the IT service management system (Currently Service Now). Training: Assist in training field workers on new technologies and IT systems to enhance their operational efficiency. Collaboration: Work closely with IT teams and field operations to ensure seamless integration of technology in daily operations. Knowledge, Experience & Technical Know-How Education: Associate's degree in Information Technology or related field; Bachelor's degree preferred. Experience: Minimum of 2 years of experience in IT support, preferably in a utility or field service environment. Technical Skills: Proficiency in troubleshooting Windows, IOS operating systems, and Enterprise software applications. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Qualifications Certifications: Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional, Apple Certified Support Professional (ACSP are a plus. Problem-Solving: Demonstrated ability to analyze problems and develop effective solutions. Customer Service: Strong customer service orientation with a focus on user satisfaction. Main Interfaces Field Workers IT Support Teams Operations Management Leadership Qualities & Business Skills Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Commitment to continuous learning and professional development. Note: Will be required to install and configure connectivity/modem devices in service trucks, including connecting equipment to vehicle power (12V wiring) to support communication and emergency connectivity needs.
Field Services Support
nLeague Cedar Rapids, Iowa
Job Id: 798648 Field Support Client: IA-DOM-DOIT Duration: 03 Months Location: On-site, th Ave Ct SW, Cedar Rapids, IA 52404 Job Description: The Department of Management is seeking a highly skilled Field Service Support Technician. This role provides the daily, on site technical support necessary to sustain the business functions of the Department and ensure continuity of operations. THIS OPPORTUNITY IS ONGOING - CONTRACT WILL RENEW YEARLY ON 7/1 Note: Travel Requirements - Clean driving record over the past 7 years required. Mobility: Ability to travel to various sites within the CRSA region of Iowa. 100 mi at most/ 1.5 hr drive each way; Early orientation may require more travel, should settle out at 25%-30%. Contractor will need to complete DAS application/Car Use Agreement and Fuel Pin - Contractor will use state fleet vehicle for travel. Essential Functions and Responsibilities Regional Technical Support and Coordination (35%) Provide timely, day-to-day technical support for site-specific IT systems and processes. Travel within the CRSA region to deliver on-site assistance and meet local operational requirements. No overnight travel required Collaborate with local and remote IT teams to align technological solutions with specific business functions. Act as a primary liaison for business units to support local resources containing IT components. Endpoint Management and Automation (25%) Manage and maintain local computer hardware, including peripherals and specialized site equipment. Ensure all systems remain secure and functional through routine firmware patching and security software management. Develop or modify automation and scripting to improve site-specific efficiency. Maintain comprehensive inventory documentation within the ITSM system. Service Desk Plus, but other tool use is applicable. SCCM and Zoho Endpoint Central. Powershell Application and Productivity Support (20%) Manage desktop productivity suites, ensuring they are accessible and properly patched. Maintain a functional understanding of site-specific applications, including installation and ongoing maintenance. Document site-specific configurations and share knowledge with the Service Management team. Network Infrastructure and Connectivity (10%) Install and configure physical networking equipment and media following DOM-DoIT standards. Cisco and Meraki Monitor site ICN circuits and external communication circuits to minimize downtime. Communicate planned maintenance and outage status to site executives and management. Administration and Compliance (10%) Track all support activities and vendor-related issues via the DOM-DoIT ITSM system. Produce step-by-step technical documentation and weekly status reports for projects and tasks. Participate in on-call rotations and team meetings as required. PRN - infrequent Mobility: Ability to travel to various sites within the CRSA region of Iowa. Contractor will need to enter into a car use agreement with DAS. Requirements Availability: Participation in an on-call rotation as necessary to support critical business functions. Technical Literacy: Proficiency in ITSM systems, scripting for automation, and network hardware configuration. Endpoint Management: Ability to manage, patch, and maintain computer hardware, firmware, and peripherals (printers, scanners, etc.). Network Admin: Proficiency in installing and config physical networking equipment and monitoring Wide Area Network or external communication circuits. Hands on installation; providing troubleshooting information to networking and server administrators; MS Teams phone experience may be of value Systems Diagnostics: Expertise in troubleshooting day-to-day technical issues for IT-specific systems and integrated components ITSM Proficiency: Experience using IT Service Management (ITSM) systems for inventory tracking, ticket management, and knowledge base documentation. Proficiency in ITSM systems, scripting for automation, and network hardware configuration.
04/24/2026
Full time
Job Id: 798648 Field Support Client: IA-DOM-DOIT Duration: 03 Months Location: On-site, th Ave Ct SW, Cedar Rapids, IA 52404 Job Description: The Department of Management is seeking a highly skilled Field Service Support Technician. This role provides the daily, on site technical support necessary to sustain the business functions of the Department and ensure continuity of operations. THIS OPPORTUNITY IS ONGOING - CONTRACT WILL RENEW YEARLY ON 7/1 Note: Travel Requirements - Clean driving record over the past 7 years required. Mobility: Ability to travel to various sites within the CRSA region of Iowa. 100 mi at most/ 1.5 hr drive each way; Early orientation may require more travel, should settle out at 25%-30%. Contractor will need to complete DAS application/Car Use Agreement and Fuel Pin - Contractor will use state fleet vehicle for travel. Essential Functions and Responsibilities Regional Technical Support and Coordination (35%) Provide timely, day-to-day technical support for site-specific IT systems and processes. Travel within the CRSA region to deliver on-site assistance and meet local operational requirements. No overnight travel required Collaborate with local and remote IT teams to align technological solutions with specific business functions. Act as a primary liaison for business units to support local resources containing IT components. Endpoint Management and Automation (25%) Manage and maintain local computer hardware, including peripherals and specialized site equipment. Ensure all systems remain secure and functional through routine firmware patching and security software management. Develop or modify automation and scripting to improve site-specific efficiency. Maintain comprehensive inventory documentation within the ITSM system. Service Desk Plus, but other tool use is applicable. SCCM and Zoho Endpoint Central. Powershell Application and Productivity Support (20%) Manage desktop productivity suites, ensuring they are accessible and properly patched. Maintain a functional understanding of site-specific applications, including installation and ongoing maintenance. Document site-specific configurations and share knowledge with the Service Management team. Network Infrastructure and Connectivity (10%) Install and configure physical networking equipment and media following DOM-DoIT standards. Cisco and Meraki Monitor site ICN circuits and external communication circuits to minimize downtime. Communicate planned maintenance and outage status to site executives and management. Administration and Compliance (10%) Track all support activities and vendor-related issues via the DOM-DoIT ITSM system. Produce step-by-step technical documentation and weekly status reports for projects and tasks. Participate in on-call rotations and team meetings as required. PRN - infrequent Mobility: Ability to travel to various sites within the CRSA region of Iowa. Contractor will need to enter into a car use agreement with DAS. Requirements Availability: Participation in an on-call rotation as necessary to support critical business functions. Technical Literacy: Proficiency in ITSM systems, scripting for automation, and network hardware configuration. Endpoint Management: Ability to manage, patch, and maintain computer hardware, firmware, and peripherals (printers, scanners, etc.). Network Admin: Proficiency in installing and config physical networking equipment and monitoring Wide Area Network or external communication circuits. Hands on installation; providing troubleshooting information to networking and server administrators; MS Teams phone experience may be of value Systems Diagnostics: Expertise in troubleshooting day-to-day technical issues for IT-specific systems and integrated components ITSM Proficiency: Experience using IT Service Management (ITSM) systems for inventory tracking, ticket management, and knowledge base documentation. Proficiency in ITSM systems, scripting for automation, and network hardware configuration.
IT Help Desk Specialist (Hybrid)
A-Line Staffing Solutions LLC Smithfield, Rhode Island
Title: Application Technical Specialist Pay Rate: $17.00/hr Location: Smithfield, RI (Hybrid) Schedule: Mon - Fri, 8-hour shift between 8:00AM - 8:00PM EST Training Schedule: First Week; Mon - Fri, 8-hour shift between 8:00AM - 8:00PM EST The Application Technical Specialist will operate within a technology rollout call center environment; assignments will involve taking or making calls and providing first level troubleshooting support to technicians / vendors / contractors implementing computer technology in retail stores. Calls are received through a queue and handled through a tracking application which is updated as system validations are made. When not handling calls, the Application Technical Specialist will provide updates via email, Excel, etc. The Application Technical Specialist will support multiple technical rollout projects simultaneously; project timelines may run into evenings, nights, and across different time zones; candidates MUST be willing to move around shift times as required by project needs. The Application Technical Specialist will operate in 8-hour shifts; advanced notice will be given if a shift change is required. Application Technical Specialist will be provided all required training and a handbook for each project, as well as necessary application/systems access. Introductory training occurs on the first week of the assignment, and is fully in-office over an 8-hour shift between an 8AM to 8PM EST window. Position Requirements: • A minimum of 1 year of work experience • Basic, strong troubleshooting skills, coupled with computer diagnostic and problem-solving skills • Clear, accurate, and tactful communication skills, both verbal and written • Working knowledge of MS Word, Excel, and Access • Previous experience with IT Ticketing Support Systems (e.g., ServiceNow) preferred • Previous experience with onsite computer hardware deployments/instillations highly preferred • An understanding of intermediate/expert technical terminology preferred • Ability to work independently and occasionally lead/supervise within a group technical installation preferred • A minimum of a High School Diploma or GED required; higher education or additional technical training is a plus Military veterans will be considered, even without specific IT experience Note: This is a W2 contract role; C2C & 3 rd Party Candidates will NOT be considered .
04/24/2026
Full time
Title: Application Technical Specialist Pay Rate: $17.00/hr Location: Smithfield, RI (Hybrid) Schedule: Mon - Fri, 8-hour shift between 8:00AM - 8:00PM EST Training Schedule: First Week; Mon - Fri, 8-hour shift between 8:00AM - 8:00PM EST The Application Technical Specialist will operate within a technology rollout call center environment; assignments will involve taking or making calls and providing first level troubleshooting support to technicians / vendors / contractors implementing computer technology in retail stores. Calls are received through a queue and handled through a tracking application which is updated as system validations are made. When not handling calls, the Application Technical Specialist will provide updates via email, Excel, etc. The Application Technical Specialist will support multiple technical rollout projects simultaneously; project timelines may run into evenings, nights, and across different time zones; candidates MUST be willing to move around shift times as required by project needs. The Application Technical Specialist will operate in 8-hour shifts; advanced notice will be given if a shift change is required. Application Technical Specialist will be provided all required training and a handbook for each project, as well as necessary application/systems access. Introductory training occurs on the first week of the assignment, and is fully in-office over an 8-hour shift between an 8AM to 8PM EST window. Position Requirements: • A minimum of 1 year of work experience • Basic, strong troubleshooting skills, coupled with computer diagnostic and problem-solving skills • Clear, accurate, and tactful communication skills, both verbal and written • Working knowledge of MS Word, Excel, and Access • Previous experience with IT Ticketing Support Systems (e.g., ServiceNow) preferred • Previous experience with onsite computer hardware deployments/instillations highly preferred • An understanding of intermediate/expert technical terminology preferred • Ability to work independently and occasionally lead/supervise within a group technical installation preferred • A minimum of a High School Diploma or GED required; higher education or additional technical training is a plus Military veterans will be considered, even without specific IT experience Note: This is a W2 contract role; C2C & 3 rd Party Candidates will NOT be considered .
RF Technician
Bering Straits Native Corporation Anchorage, Alaska
SUMMARY Arcticom, LLC, a company within the BSNC family, is currently seeking a qualified Shipping and Receiving Coordinator for Arcticom, LLC at 144 E. Potter Drive, Unit C, Anchorage, AK 99518. This position is responsible for installing, maintaining, and repairing wireless communication systems along with working with various RF-enabled devices such as cell phone antennas, amplifiers, two-way radios, satellite systems, and internet access points. Applicants will be contacted via phone or email within ten (10) business days of submittal. ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. Install and Service Wireless Communications Equipment (e.g. UHF/VHF and 800/900 MHz Systems, Dispatch Consoles, BDA/DAS Systems, Microwave Systems, Wireless Broadband Devices, CCTV Equipment) Recommend Appropriate Equipment and Hardware That Meets Customer Requirements Some Regional and/or Overnight Travel and On-Call Hours May Be Required Coordinate all aspects of the sales process. Perform administrative and office clerical duties as assigned: answering phones, greeting customers, assisting the manager with coordinating travel/training, returns, credits, etc. Manage Inbound & Out Bound Radio repair requests and communicate status with customers and vendors. Communicate with new and existing customers on updated sales information. Develop and improve internal Sales and Repair processes. Work with other departments that assist in fulfilling orders or providing customer service. Handling inbound sales leads to convert into sales. Coordinate daily work order tracking to make sure work orders exist for every job and ensure hours are being charged to the work orders correctly; Assist with closing out work orders Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained. Build and maintain customer relationships both internally as well as externally. Enter new customer data and other sales data for current customers into computer database. Create Basic Programming Codeplugs (less than 12 channels) Create Mid-Level Programming Codeplugs (12+ Channels, Trunking, Multiple Zones) Basic Mobile Installations (Radio, Antenna, Modem, DC-DC Converters) Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.) Some Regional and/or Overnight Travel and On-Call Hours will Be Required QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required (Minimum Necessary) Qualifications • Basic Electronics Background (12V and/or Low-Voltage System) • RF/Telecommunications/Networking Experience a Plus • Must Have Valid Driver's License • Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process • Associate degree in Electronics or IT • Proficient Electronics Background • Experience in Diagnosing, Repairing, Programming, and Installing RF Equipment • Understands Two-Way Radio Theory and RF Propagation Characteristics at Various Frequency Bands • Competent Operating Test Equipment (Communications Service Monitors, Wattmeter, TDRs, FDRs, Multimeters) • IP Networking Experience a Plus Knowledge, Skills, Abilities, and Other Characteristics • Microsoft 365 • Attention to Detail • Proactive in cost saving techniques • Ability to build successful relationships and close business. • Must be passionate about learning wireless products and features and applying that knowledge to provide excellent service. Preferred • A RF Certification • Understanding of RF theories, wireless protocols, and circuit design Problem-solving skills for troubleshooting RF systems NECESSARY PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to lift at least 60 lbs. or more and 10 lbs. overhead. • Operate the JLG, fork forklift, scissor lifts, skid loader, and sweeper with related certification. • Use of a two-way radio for communication. • Ability to read and interpret RF system plans and diagrams • Specific physical exertion, such as lifting, standing, bending, or reaching, is required. • Ability to climb and maintain balance on ladders and elevated walkways and work at heights of at least 30 feet but may extend to 150 feet such as top of grain leg • Good interaction skills. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. • Warehouse style surroundings with cement and tile floors. • Solution-driven • Collaborative • Periodic customer interaction SUPERVISORY RESPONSIBILITIES • No supervisory responsibilities. ADDITIONAL QUALIFYING FACTORS As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
04/24/2026
Full time
SUMMARY Arcticom, LLC, a company within the BSNC family, is currently seeking a qualified Shipping and Receiving Coordinator for Arcticom, LLC at 144 E. Potter Drive, Unit C, Anchorage, AK 99518. This position is responsible for installing, maintaining, and repairing wireless communication systems along with working with various RF-enabled devices such as cell phone antennas, amplifiers, two-way radios, satellite systems, and internet access points. Applicants will be contacted via phone or email within ten (10) business days of submittal. ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. Install and Service Wireless Communications Equipment (e.g. UHF/VHF and 800/900 MHz Systems, Dispatch Consoles, BDA/DAS Systems, Microwave Systems, Wireless Broadband Devices, CCTV Equipment) Recommend Appropriate Equipment and Hardware That Meets Customer Requirements Some Regional and/or Overnight Travel and On-Call Hours May Be Required Coordinate all aspects of the sales process. Perform administrative and office clerical duties as assigned: answering phones, greeting customers, assisting the manager with coordinating travel/training, returns, credits, etc. Manage Inbound & Out Bound Radio repair requests and communicate status with customers and vendors. Communicate with new and existing customers on updated sales information. Develop and improve internal Sales and Repair processes. Work with other departments that assist in fulfilling orders or providing customer service. Handling inbound sales leads to convert into sales. Coordinate daily work order tracking to make sure work orders exist for every job and ensure hours are being charged to the work orders correctly; Assist with closing out work orders Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained. Build and maintain customer relationships both internally as well as externally. Enter new customer data and other sales data for current customers into computer database. Create Basic Programming Codeplugs (less than 12 channels) Create Mid-Level Programming Codeplugs (12+ Channels, Trunking, Multiple Zones) Basic Mobile Installations (Radio, Antenna, Modem, DC-DC Converters) Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.) Some Regional and/or Overnight Travel and On-Call Hours will Be Required QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required (Minimum Necessary) Qualifications • Basic Electronics Background (12V and/or Low-Voltage System) • RF/Telecommunications/Networking Experience a Plus • Must Have Valid Driver's License • Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process • Associate degree in Electronics or IT • Proficient Electronics Background • Experience in Diagnosing, Repairing, Programming, and Installing RF Equipment • Understands Two-Way Radio Theory and RF Propagation Characteristics at Various Frequency Bands • Competent Operating Test Equipment (Communications Service Monitors, Wattmeter, TDRs, FDRs, Multimeters) • IP Networking Experience a Plus Knowledge, Skills, Abilities, and Other Characteristics • Microsoft 365 • Attention to Detail • Proactive in cost saving techniques • Ability to build successful relationships and close business. • Must be passionate about learning wireless products and features and applying that knowledge to provide excellent service. Preferred • A RF Certification • Understanding of RF theories, wireless protocols, and circuit design Problem-solving skills for troubleshooting RF systems NECESSARY PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to lift at least 60 lbs. or more and 10 lbs. overhead. • Operate the JLG, fork forklift, scissor lifts, skid loader, and sweeper with related certification. • Use of a two-way radio for communication. • Ability to read and interpret RF system plans and diagrams • Specific physical exertion, such as lifting, standing, bending, or reaching, is required. • Ability to climb and maintain balance on ladders and elevated walkways and work at heights of at least 30 feet but may extend to 150 feet such as top of grain leg • Good interaction skills. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. • Warehouse style surroundings with cement and tile floors. • Solution-driven • Collaborative • Periodic customer interaction SUPERVISORY RESPONSIBILITIES • No supervisory responsibilities. ADDITIONAL QUALIFYING FACTORS As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
Data Center Technician
Nesco Resource Lansing, Michigan
Job Profile Summary: Data Center Technicians are critical to ensuring the operational success of AI Server systems by providing expert hands-on maintenance, troubleshooting, and rapid recovery of Dell hardware and infrastructure solutions at customer locations. Responsible for ensuring up time, reliability, and customer satisfaction through timely and expert-level technical support. collaborate with cross-functional teams to develop recovery protocols, perform root cause analysis, and deliver preventive measures. They also provide training, maintain service records, and ensure customer satisfaction through professional and timely service. Responsibilities: On-Site Support Provide on-site technical support for AI Server systems, ensuring rapid recovery and minimal downtime Design and implement standard procedures Perform corrective maintenance on AI Servers, including part replacements and hardware firmware upgrades with precision and accountability Expertly diagnose complex system malfunctions to isolate issues to Client, other OEM vendors, or software, and execute appropriate action plans Perform proactive and reactive maintenance and hardware Field Change Orders (FCOs) per established procedures Enforce safety, quality, and documentation guidelines during interventions Perform initial system health checks and environmental audits to ensure compliance with operational standards Orchestrate with logistics teams for expedited delivery of critical parts during high-priority outages. Collaboration Collaborate strategically with Customer Delivery Executive (CDE) Technical Customer Success Managers (TCSM), AI Data Center Functional Leaders, Technical Engineers, and the Field Service Manager (FSM) to develop and implement recovery protocols Conduct root cause analysis to identify issues and implement preventive measures to avoid future occurrences Communicate effectively with customers and internal teams before, during, and after service activities to ensure transparency and satisfaction Actively identify recurring issues and propose process enhancements or automation opportunities to improve service efficiency and reduce downtime across customer environments. Conduct and actively contribute to on-call rotations or extended hours support (when required) Collaborate with engineering teams to validate firmware updates and compatibility before deployment Author comprehensive technical documentation for recurring issues and share with global support teams Training and Knowledge Sharing Provide training and support to team members on tool usage and standard procedures Champion knowledge sharing and mentor Associate and Career-level Customer Engineers to foster team growth and expertise Commit to ongoing professional development by attending required training classes to maintain a working knowledge of DELL or Dell Technologies equipment, software, and OEM systems Design and implement quick-reference guides for common troubleshooting scenarios to reduce resolution time Administrative and Operational Duties Proactively manage assigned spare parts, tools, and test equipment Ensure accurate and timely updates of service records, including timely and accurate submission of Customer Satisfaction Index (CSI) updates, expense reports, and timecards Ensure prompt parts returns Follow proper escalation procedures as required Perform additional duties with precision and accountability by the supervisor Accurately document and track information gathered, and steps performed, ensuring clear and organized records for reference and reporting Conduct rigorous audits of inventory levels monthly to ensure adequate stock for critical components Design and implement and present weekly operational summaries for leadership highlighting key service metrics and trends Customer Satisfaction Act as Client's frontline representative-communicating clearly, professionally, and confidently Establish and strengthen customer trust through prompt on-site response and technical expertise Ensure complete customer satisfaction through prompt on-site arrival, technical expertise, and professionalism Drive engagement with customer onsite teams when necessary, providing guidance, training, or support on approved technical procedures, answering queries, and facilitating effective coordination for parts and equipment delivery or pickup Required Skills Technical Skills: Hands-on expertise with Dell hardware (servers, storage, networking) and data center environments Proficiency in interpreting system logs, diagnostic outputs, and performance data Strong technical aptitude to build, repair, and prepare assemblies across Dell's product line Qualifications: Education: Associate or Bachelor's degree in IT, Computer Engineering, or related field Experience: At least 5 years in technical support, field engineering, or data center support roles; additional experience is a strong advantage. Certifications: Dell Proven Professional Certification (Storage Technology Foundations) Preferred: Additional Dell Proven Professional Certifications Recommended/Desirable Certifications: CompTIA Network+ (N10-009) CompTIA Server+ (SK0-005) ITIL 4 Foundation Cisco CCNA (200-301) VMware VCP-DCV (Data Center Virtualization) Microsoft Azure Administrator (AZ-104) SNIA Storage Certifications Red Hat RHCSA (then RHCE for advanced Linux) Kubernetes CKA (Certified Kubernetes Administrator) Work Schedule: Flexibility to work overtime or alternative schedules when necessary, including on-call responsibilities Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. PRO093
04/24/2026
Full time
Job Profile Summary: Data Center Technicians are critical to ensuring the operational success of AI Server systems by providing expert hands-on maintenance, troubleshooting, and rapid recovery of Dell hardware and infrastructure solutions at customer locations. Responsible for ensuring up time, reliability, and customer satisfaction through timely and expert-level technical support. collaborate with cross-functional teams to develop recovery protocols, perform root cause analysis, and deliver preventive measures. They also provide training, maintain service records, and ensure customer satisfaction through professional and timely service. Responsibilities: On-Site Support Provide on-site technical support for AI Server systems, ensuring rapid recovery and minimal downtime Design and implement standard procedures Perform corrective maintenance on AI Servers, including part replacements and hardware firmware upgrades with precision and accountability Expertly diagnose complex system malfunctions to isolate issues to Client, other OEM vendors, or software, and execute appropriate action plans Perform proactive and reactive maintenance and hardware Field Change Orders (FCOs) per established procedures Enforce safety, quality, and documentation guidelines during interventions Perform initial system health checks and environmental audits to ensure compliance with operational standards Orchestrate with logistics teams for expedited delivery of critical parts during high-priority outages. Collaboration Collaborate strategically with Customer Delivery Executive (CDE) Technical Customer Success Managers (TCSM), AI Data Center Functional Leaders, Technical Engineers, and the Field Service Manager (FSM) to develop and implement recovery protocols Conduct root cause analysis to identify issues and implement preventive measures to avoid future occurrences Communicate effectively with customers and internal teams before, during, and after service activities to ensure transparency and satisfaction Actively identify recurring issues and propose process enhancements or automation opportunities to improve service efficiency and reduce downtime across customer environments. Conduct and actively contribute to on-call rotations or extended hours support (when required) Collaborate with engineering teams to validate firmware updates and compatibility before deployment Author comprehensive technical documentation for recurring issues and share with global support teams Training and Knowledge Sharing Provide training and support to team members on tool usage and standard procedures Champion knowledge sharing and mentor Associate and Career-level Customer Engineers to foster team growth and expertise Commit to ongoing professional development by attending required training classes to maintain a working knowledge of DELL or Dell Technologies equipment, software, and OEM systems Design and implement quick-reference guides for common troubleshooting scenarios to reduce resolution time Administrative and Operational Duties Proactively manage assigned spare parts, tools, and test equipment Ensure accurate and timely updates of service records, including timely and accurate submission of Customer Satisfaction Index (CSI) updates, expense reports, and timecards Ensure prompt parts returns Follow proper escalation procedures as required Perform additional duties with precision and accountability by the supervisor Accurately document and track information gathered, and steps performed, ensuring clear and organized records for reference and reporting Conduct rigorous audits of inventory levels monthly to ensure adequate stock for critical components Design and implement and present weekly operational summaries for leadership highlighting key service metrics and trends Customer Satisfaction Act as Client's frontline representative-communicating clearly, professionally, and confidently Establish and strengthen customer trust through prompt on-site response and technical expertise Ensure complete customer satisfaction through prompt on-site arrival, technical expertise, and professionalism Drive engagement with customer onsite teams when necessary, providing guidance, training, or support on approved technical procedures, answering queries, and facilitating effective coordination for parts and equipment delivery or pickup Required Skills Technical Skills: Hands-on expertise with Dell hardware (servers, storage, networking) and data center environments Proficiency in interpreting system logs, diagnostic outputs, and performance data Strong technical aptitude to build, repair, and prepare assemblies across Dell's product line Qualifications: Education: Associate or Bachelor's degree in IT, Computer Engineering, or related field Experience: At least 5 years in technical support, field engineering, or data center support roles; additional experience is a strong advantage. Certifications: Dell Proven Professional Certification (Storage Technology Foundations) Preferred: Additional Dell Proven Professional Certifications Recommended/Desirable Certifications: CompTIA Network+ (N10-009) CompTIA Server+ (SK0-005) ITIL 4 Foundation Cisco CCNA (200-301) VMware VCP-DCV (Data Center Virtualization) Microsoft Azure Administrator (AZ-104) SNIA Storage Certifications Red Hat RHCSA (then RHCE for advanced Linux) Kubernetes CKA (Certified Kubernetes Administrator) Work Schedule: Flexibility to work overtime or alternative schedules when necessary, including on-call responsibilities Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. PRO093
Radar Tech Program Analyst
DCS Corp Ridgecrest, California
Salary Range: $71,310 - $106,000 The candidate will support the F/A-18 & EA-18G Integrated Product Team (IPT) Radar Team by performing developmental laboratory, ground, and flight testing of AESA Radar hardware and software. Responsibilities are not limited to the tasks outlined and may expand based on program needs. This role offers opportunities for growth and development, making it ideal for a motivated and adaptable individual ready to contribute to the success of the Radar Team. Essential Job Functions: Technical Operations & Testing: Test, troubleshoot, repair, and, when necessary, work with Level 1 Navy Maintenance to ensure AESA hardware and software are functioning correctly and available for scheduled test events. Participate in lab testing to validate all radar software file versions are accounted for prior to providing to configuration management and Fleet release. Generate radar software files, bulk data files, and theater templates, and formally document version contents and changes. Set up and maintain lab support equipment necessary for stand-alone pod operation and HWIL support for the MC labs. Asset & Test Equipment Management: Maintain a detailed log of all radar laboratory assets and repair actions taken. Maintain a detailed log of radar lab IT and test equipment, ensuring equipment is submitted to vendors for calibration or repair. Maintain configuration control of all radar laboratory assets. Generate and maintain internal radar procedures and processes. Program Coordination & Support: Maintain schedules and product deliveries with vendors for small-scale projects, including radar lab and flight test equipment, and radar IT equipment.Participate in procurement of radar lab test equipment, working with vendors to request quotes and submit and track through the AWL IT procurement process. Coordinate sending and receiving radar team-generated software to external entities to ensure proper configuration. Coordinate tech data transfer across various classified networks. Assist in managing team activity in DevOPS to ensure workflow is effectively tracked and executed. Provide optimal support for the flight test schedule utilizing available radar assets. Stakeholder Interface: Interface with all levels of the F/A-18 IPT, as well as external organizations (e.g., Boeing, NAVAIR), and exercise independent judgment and initiative to complete assigned tasks in accordance with F/A-18 IPT-defined processes. Manage professional development to maintain an understanding of new and developing technologies related to assigned tasks. Required Skills: U.S. Citizenship is required due to the sensitivity of customer-related requirements. Associate degree with 2 plus years of experience in AESA Radar support and/or Aircraft Platforms and Weapons and 7 total years of relevant experience. Will also consider candidates with high school diploma and 13 plus years of experience in in AESA Radar support or Aircraft Platforms and Weapons or an bachelor's degree with 5 plus years of experience in flight test and/or Aircraft Platforms and Weapons. Must have a Secret Clearance with the ability to obtain and maintain a Top Secret security clearance for the duration of employment. Working knowledge of MS Office (Excel/PowerPoint/Word). Effective communication skills. Highly organized with great attention to detail. Ability to work in a dynamic and collaborative environment. Able to multitask, prioritize, and manage time efficiently. Ability to travel. Avionics technician capable of troubleshooting basic electronics circuits and systems. Knowledge of 4790.26 instructions and maintenance procedures. Familiarity with detailed internal functionality of podded systems and all support equipment utilized for maintenance. Desired Skills: Familiarization with F/A-18 (All configurations) aircraft. Knowledge of Airborne Electronic Scan Aperture (AESA) system. Prior military experience with knowledge and understanding of technical manuals. NALCOMIS/OOMA Data Base and METCAL program. Tool control program, ESD procedures, and general shop/work center duties. Familiarization with Agile and the ability to work within small groups or Scrum teams.
04/24/2026
Full time
Salary Range: $71,310 - $106,000 The candidate will support the F/A-18 & EA-18G Integrated Product Team (IPT) Radar Team by performing developmental laboratory, ground, and flight testing of AESA Radar hardware and software. Responsibilities are not limited to the tasks outlined and may expand based on program needs. This role offers opportunities for growth and development, making it ideal for a motivated and adaptable individual ready to contribute to the success of the Radar Team. Essential Job Functions: Technical Operations & Testing: Test, troubleshoot, repair, and, when necessary, work with Level 1 Navy Maintenance to ensure AESA hardware and software are functioning correctly and available for scheduled test events. Participate in lab testing to validate all radar software file versions are accounted for prior to providing to configuration management and Fleet release. Generate radar software files, bulk data files, and theater templates, and formally document version contents and changes. Set up and maintain lab support equipment necessary for stand-alone pod operation and HWIL support for the MC labs. Asset & Test Equipment Management: Maintain a detailed log of all radar laboratory assets and repair actions taken. Maintain a detailed log of radar lab IT and test equipment, ensuring equipment is submitted to vendors for calibration or repair. Maintain configuration control of all radar laboratory assets. Generate and maintain internal radar procedures and processes. Program Coordination & Support: Maintain schedules and product deliveries with vendors for small-scale projects, including radar lab and flight test equipment, and radar IT equipment.Participate in procurement of radar lab test equipment, working with vendors to request quotes and submit and track through the AWL IT procurement process. Coordinate sending and receiving radar team-generated software to external entities to ensure proper configuration. Coordinate tech data transfer across various classified networks. Assist in managing team activity in DevOPS to ensure workflow is effectively tracked and executed. Provide optimal support for the flight test schedule utilizing available radar assets. Stakeholder Interface: Interface with all levels of the F/A-18 IPT, as well as external organizations (e.g., Boeing, NAVAIR), and exercise independent judgment and initiative to complete assigned tasks in accordance with F/A-18 IPT-defined processes. Manage professional development to maintain an understanding of new and developing technologies related to assigned tasks. Required Skills: U.S. Citizenship is required due to the sensitivity of customer-related requirements. Associate degree with 2 plus years of experience in AESA Radar support and/or Aircraft Platforms and Weapons and 7 total years of relevant experience. Will also consider candidates with high school diploma and 13 plus years of experience in in AESA Radar support or Aircraft Platforms and Weapons or an bachelor's degree with 5 plus years of experience in flight test and/or Aircraft Platforms and Weapons. Must have a Secret Clearance with the ability to obtain and maintain a Top Secret security clearance for the duration of employment. Working knowledge of MS Office (Excel/PowerPoint/Word). Effective communication skills. Highly organized with great attention to detail. Ability to work in a dynamic and collaborative environment. Able to multitask, prioritize, and manage time efficiently. Ability to travel. Avionics technician capable of troubleshooting basic electronics circuits and systems. Knowledge of 4790.26 instructions and maintenance procedures. Familiarity with detailed internal functionality of podded systems and all support equipment utilized for maintenance. Desired Skills: Familiarization with F/A-18 (All configurations) aircraft. Knowledge of Airborne Electronic Scan Aperture (AESA) system. Prior military experience with knowledge and understanding of technical manuals. NALCOMIS/OOMA Data Base and METCAL program. Tool control program, ESD procedures, and general shop/work center duties. Familiarization with Agile and the ability to work within small groups or Scrum teams.
Datacenter Chief Engineer
Nesco Resource Ashburn, Virginia
The Data Center Chief Engineer provides maintenance support and management for the assigned Data Centers. Maintains all mechanical, electrical, and IT systems in the facilities. Provides general project management direction over all data center facility repairs and change/ install/ expansion efforts. Enthusiastic about learning new systems, openness to improving upon existing practices, and have a goal-oriented mindset. The Data Center Chief Engineer reports directly to the Facility Manager. Essential Job Functions Maintain 100% uptime in Colocation data center critical facility. Draft and Maintain Standard Maintenance Requirements (SMRs) and periodicities each datacenter, building, or campus based on local and other code requirements, OEM recommendations, and Industry "Best Practices." Ensures operating parameters and SMR processes, procedures, and frequencies are completed as prescribed. Responsible for efficiency and maintaining reliability of all mechanical systems. Contribute to creating tracking and maintaining operational budget for facility. Estimate time and materials needed to complete repairs and new projects. Assist in the change management process including maintaining associated documentation. Establish maintenance contracts with vendors as necessary for performance of all required maintenance. Directs, oversees, and inspects the work performed by outside contractors. Responsible for working within teams, creating project plans and budgets for internal projects and presentation to management. Draft and Maintain Method of Procedures (MOPs), Standard Operating Procedures (SOPs), and Emergency Operating Procedures (EOPs) governing preventative maintenance of critical equipment. ICW associated site Facility Manager, Lead Root Cause Analysis (RCAs) efforts for applicable problems and malfunctions involving critical infrastructure. Including determining details/timeline of the incident, all contributing factors, developing and tracking all associated corrective actions and process improvements associated with event. Complies with all applicable codes, regulations, governmental agency, and company directives related to building operations and work safety. ICW site Facility Managers, Responsible for managing maintenance work order and asset tracking software, including uploading new work orders and processes as required. Write and maintain operational procedures and standards for all critical infrastructure. Train staff on all critical infrastructure and emergency operating procedures Responsible for building management system control and coordinating efforts with controls contractors. Communicate complex technical information to multiple people with various levels of technical knowledge. Best efforts to be available via phone for off hours emergencies that require technical assistance. Risk analysis and creation of scopes of work related to preventative maintenance and resolution needs on building and facility equipment. Job Hazard Analysis (JHA) planning and tracking to assess all possible risk to the facility. LCD capacity monitoring input to track how much cooling, power, and space is available for future use. Communicate to visitors, vendors, contractors, customers, and management daily as required. Qualifications Education: High school diploma or general education degree (GED), bachelor's degree and/or professional/technical certification in related field strongly preferred. Experience: Comprehensive knowledge of industrial HVAC, Plumbing, Electrical systems, Fire/Life safety systems, and control systems with a heavy emphasis on mechanical. EPA Section 608 Technician Certification - Universal Type is highly desired. 5 years of experience in a Data Center environment. 10 years' experience related to building management. 5 years' experience with building automation systems. Experience in supervising others and managing projects. Skills and Abilities Physical requirements include stooping, standing, walking, climbing stairs / ladders and ability to lift / carry heavy loads of 50 lbs. Above average skills with Microsoft Office Outlook, Excel, and Word. Able to read complex building drawings and schematics. Able to evaluate the importance and urgency of projects based on cost, risk, safety, etc. High level interpersonal communication skills. Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
04/24/2026
Full time
The Data Center Chief Engineer provides maintenance support and management for the assigned Data Centers. Maintains all mechanical, electrical, and IT systems in the facilities. Provides general project management direction over all data center facility repairs and change/ install/ expansion efforts. Enthusiastic about learning new systems, openness to improving upon existing practices, and have a goal-oriented mindset. The Data Center Chief Engineer reports directly to the Facility Manager. Essential Job Functions Maintain 100% uptime in Colocation data center critical facility. Draft and Maintain Standard Maintenance Requirements (SMRs) and periodicities each datacenter, building, or campus based on local and other code requirements, OEM recommendations, and Industry "Best Practices." Ensures operating parameters and SMR processes, procedures, and frequencies are completed as prescribed. Responsible for efficiency and maintaining reliability of all mechanical systems. Contribute to creating tracking and maintaining operational budget for facility. Estimate time and materials needed to complete repairs and new projects. Assist in the change management process including maintaining associated documentation. Establish maintenance contracts with vendors as necessary for performance of all required maintenance. Directs, oversees, and inspects the work performed by outside contractors. Responsible for working within teams, creating project plans and budgets for internal projects and presentation to management. Draft and Maintain Method of Procedures (MOPs), Standard Operating Procedures (SOPs), and Emergency Operating Procedures (EOPs) governing preventative maintenance of critical equipment. ICW associated site Facility Manager, Lead Root Cause Analysis (RCAs) efforts for applicable problems and malfunctions involving critical infrastructure. Including determining details/timeline of the incident, all contributing factors, developing and tracking all associated corrective actions and process improvements associated with event. Complies with all applicable codes, regulations, governmental agency, and company directives related to building operations and work safety. ICW site Facility Managers, Responsible for managing maintenance work order and asset tracking software, including uploading new work orders and processes as required. Write and maintain operational procedures and standards for all critical infrastructure. Train staff on all critical infrastructure and emergency operating procedures Responsible for building management system control and coordinating efforts with controls contractors. Communicate complex technical information to multiple people with various levels of technical knowledge. Best efforts to be available via phone for off hours emergencies that require technical assistance. Risk analysis and creation of scopes of work related to preventative maintenance and resolution needs on building and facility equipment. Job Hazard Analysis (JHA) planning and tracking to assess all possible risk to the facility. LCD capacity monitoring input to track how much cooling, power, and space is available for future use. Communicate to visitors, vendors, contractors, customers, and management daily as required. Qualifications Education: High school diploma or general education degree (GED), bachelor's degree and/or professional/technical certification in related field strongly preferred. Experience: Comprehensive knowledge of industrial HVAC, Plumbing, Electrical systems, Fire/Life safety systems, and control systems with a heavy emphasis on mechanical. EPA Section 608 Technician Certification - Universal Type is highly desired. 5 years of experience in a Data Center environment. 10 years' experience related to building management. 5 years' experience with building automation systems. Experience in supervising others and managing projects. Skills and Abilities Physical requirements include stooping, standing, walking, climbing stairs / ladders and ability to lift / carry heavy loads of 50 lbs. Above average skills with Microsoft Office Outlook, Excel, and Word. Able to read complex building drawings and schematics. Able to evaluate the importance and urgency of projects based on cost, risk, safety, etc. High level interpersonal communication skills. Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
RF Systems Engineer
Bering Straits Native Corporation Anchorage, Alaska
SUMMARY Arcticom, LLC, a company within the BSNC family, is currently seeking a qualified Radio Frequency (RF) Systems Engineer to support the technical operations, maintenance, and optimization for various clients including agencies within DOD. This role focuses on system configuration, troubleshooting, RF optimization, and supporting functional system administration (FSA) tasks under the guidance of the operations manager and customer. RF Systems Engineer ensures RF networks operate efficiently, comply with cybersecurity requirements (as required) and reporting needs in alignment with Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS) standards. Applicants will be notified via phone or email within ten (10) business days of submittal. ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. o RF System Configuration and Operations: Configuring and maintaining all components of RF system configuration, ensuring reliable system performance and support of all system designed and maximum efficient transmission. o Technical Support and Troubleshooting: Provide technical support for electromagnetic networks, including diagnosing and resolving system issues to maintain performance. o Cybersecurity Compliance: Implement and maintain security controls in accordance with DOD 8570.01-M, NIST SP 800-53, and DODI 8510.01 Risk Management Framework (RMF) requirements. Ensure compliance with DOD cybersecurity policies. (Reference - R56, FCC, LMR/ATG) o Network and System Access: Support the establishment and maintenance of secure communication links. Conduct reviews of contractor access to verify continued need. o End-of-Year Surge Support: Provide additional technical support during the FY surge period, to meet year-end project proposals and SOW requirements. o Documentation and Compliance: Contribute to the development of Standard Operating Procedures (SOPs) and other technical documentation as needed. o Meeting Support: Assist in preparing technical materials for organizational meetings and documenting outcomes as directed o Ensure technical support and troubleshooting align with performance requirements, maintaining system reliability and user satisfaction QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required (Minimum Necessary) Qualifications o Bachelor's degree in a relevant field (e.g., Telecom Engineer, RF Engineer, Engineering, or related discipline) can be substituted for 8 years in the same field. o Minimum of four (4) years of experience in systems engineering, preferably with exposure to DOD. o Must be able to obtain and maintain DOD-approved Information Assurance (IA) certifications per DOD 8140 for IA technical positions. o Must pass the mandatory background investigation and the security awareness training and comply with DOD Personnel Security Office guidelines as required. Knowledge, Skills, Abilities, and Other Characteristics o Proficiency in system configuration, maintenance, and troubleshooting for enterprise applications. o Strong technical and analytical skills for diagnosing system issues. o Ability to work collaboratively under the direction of senior staff and communicate effectively with technical and non-technical stakeholders. Preferred o DOD Secret or higher clearance. o Prior experience with a government contractor or other government entity and understanding of radios and IT systems. o Strong computer skills; Microsoft Office Suite programs such as WORD, EXCEL, PowerPoint, Visio, and Microsoft Project. o CAD programs. NECESSARY PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require availability of excess/overtime hours as required by the customer during surge periods, maintaining physical condition necessary for lifting 50lbs from the ground and 20lbs overhead, bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS o This position is not subject to federal requirements regarding the Department of Transportation "safety-sensitive" functions. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. The job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily in a modern office setting. Occasional travel may be required. SUPERVISORY RESPONSIBILITIES o Support Operation and Service Managers in identifying technicians with technical requirements of the job. o Subject matter expert enforcing quality control manner for all technicians and system design. ADDITIONAL QUALIFYING FACTORS As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
04/24/2026
Full time
SUMMARY Arcticom, LLC, a company within the BSNC family, is currently seeking a qualified Radio Frequency (RF) Systems Engineer to support the technical operations, maintenance, and optimization for various clients including agencies within DOD. This role focuses on system configuration, troubleshooting, RF optimization, and supporting functional system administration (FSA) tasks under the guidance of the operations manager and customer. RF Systems Engineer ensures RF networks operate efficiently, comply with cybersecurity requirements (as required) and reporting needs in alignment with Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS) standards. Applicants will be notified via phone or email within ten (10) business days of submittal. ESSENTIAL DUTIES & RESPONSIBILITIES The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. o RF System Configuration and Operations: Configuring and maintaining all components of RF system configuration, ensuring reliable system performance and support of all system designed and maximum efficient transmission. o Technical Support and Troubleshooting: Provide technical support for electromagnetic networks, including diagnosing and resolving system issues to maintain performance. o Cybersecurity Compliance: Implement and maintain security controls in accordance with DOD 8570.01-M, NIST SP 800-53, and DODI 8510.01 Risk Management Framework (RMF) requirements. Ensure compliance with DOD cybersecurity policies. (Reference - R56, FCC, LMR/ATG) o Network and System Access: Support the establishment and maintenance of secure communication links. Conduct reviews of contractor access to verify continued need. o End-of-Year Surge Support: Provide additional technical support during the FY surge period, to meet year-end project proposals and SOW requirements. o Documentation and Compliance: Contribute to the development of Standard Operating Procedures (SOPs) and other technical documentation as needed. o Meeting Support: Assist in preparing technical materials for organizational meetings and documenting outcomes as directed o Ensure technical support and troubleshooting align with performance requirements, maintaining system reliability and user satisfaction QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required (Minimum Necessary) Qualifications o Bachelor's degree in a relevant field (e.g., Telecom Engineer, RF Engineer, Engineering, or related discipline) can be substituted for 8 years in the same field. o Minimum of four (4) years of experience in systems engineering, preferably with exposure to DOD. o Must be able to obtain and maintain DOD-approved Information Assurance (IA) certifications per DOD 8140 for IA technical positions. o Must pass the mandatory background investigation and the security awareness training and comply with DOD Personnel Security Office guidelines as required. Knowledge, Skills, Abilities, and Other Characteristics o Proficiency in system configuration, maintenance, and troubleshooting for enterprise applications. o Strong technical and analytical skills for diagnosing system issues. o Ability to work collaboratively under the direction of senior staff and communicate effectively with technical and non-technical stakeholders. Preferred o DOD Secret or higher clearance. o Prior experience with a government contractor or other government entity and understanding of radios and IT systems. o Strong computer skills; Microsoft Office Suite programs such as WORD, EXCEL, PowerPoint, Visio, and Microsoft Project. o CAD programs. NECESSARY PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees must maintain a constant state of mental alertness at all times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require availability of excess/overtime hours as required by the customer during surge periods, maintaining physical condition necessary for lifting 50lbs from the ground and 20lbs overhead, bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. DOT COVERED/SAFETY-SENSITIVE ROLE REQUIREMENTS o This position is not subject to federal requirements regarding the Department of Transportation "safety-sensitive" functions. WORK ENVIRONMENT Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. The job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily in a modern office setting. Occasional travel may be required. SUPERVISORY RESPONSIBILITIES o Support Operation and Service Managers in identifying technicians with technical requirements of the job. o Subject matter expert enforcing quality control manner for all technicians and system design. ADDITIONAL QUALIFYING FACTORS As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain the appropriate clearance levels required and be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
Senior Systems Engineer - Networking
Penske Truck Leasing Co., L.P. Beachwood, Ohio
Sr. Systems Engineer - Network Location: Beachwood, OH Shift: Monday - Friday 8am -5pm (Onsite 4 days a week) (Weekends if/when needed) (On call once every 5 or 6 weeks) Summary Statement : You will be working with a team of experts to design, implement and maintain computer and information networks, such as local area networks (LAN), wide area networks (WAN), and customer or cloud data communications networks inside the data center and at remote locations. The ideal candidate will be a high- energy, customer focused, commitment- oriented individual always looking for opportunities to improve the technology landscape, be an active participant on project teams and want to continue advancing their career through continuous learning and consistently delivering on commitments. What You Will Be Doing: For remote sites: Design and configure network architecture, including routers, switches, firewalls, and VPNs. Monitor and optimize network performance to maximize efficiency and availability. Develop and enforce network security standards (ACLs) to protect against unauthorized access. Supervise, mentor, and delegate work to junior network engineers and technicians. Evaluate, research, and implement new networking technologies and standards. Prepare reports on network performance, incidents, and infrastructure improvements for leadership. Collaborate with IT managers, systems engineers, and project managers to align network operations with organizational goals. For the Data Center, you will ensure the efficient operation of servers, networks, and other infrastructure, focusing on uptime, scalability, and security. This role includes troubleshooting, upgrading hardware and software, and implementing disaster recovery plans. The Sr. System Engineer - Network is responsible for installing and maintaining remote locations networks and will participate or own multiple projects that have department or enterprise division-wide implications and impact. Such efforts will require cross-function involvement with IT groups and will include 5-10% travel. They are responsible for giving direct input into project plans including timelines, milestones, goals, and ownership. The position requires the ability to participate in after-hours tasks such as on-call responsibilities and organizational outage windows. Major Responsibilities: Technology: • Management, maintenance, updating, and support of Company's WAN with a thorough understanding of routing protocols. • Identification and correction of location network connectivity issues. • Understanding and execution of TCP/IP skills and IP address subnetting. • Manage traffic in and out of network hardware (routers) to ensure maximum utilization. Project Management: • Participate in the development and planning of projects. • Identify and recommend solutions to meet customer needs and implement chosen solutions. • Manage projects from identification of need to implementation and ongoing monitoring of system/solution performance. Analytics: • Involved in analyzing system/software performance and adjusting network specifications based on any identified problems • Analyze network connectivity to ensure that hardware is utilized at its highest capacity • Perform network analysis and disaster recovery planning and testing for the Company's WAN environment. Customer Experience: • Communicate with client groups on a regular basis to determine needs • Work closely with customer leadership and project team during scope development and option analysis phase. • Manage the projects and/or solutions to client group expectations Qualifications: Associates degree required, advanced degrees preferred Cisco (CCIE/CCNP/CCDA/CCDP) - preferred Large scale NOC experience preferred 10 years of functional experience 2+ years of project management (including mid-to-large scale projects, and managing multiple projects at one time) Demonstrated in-depth knowledge of LAN/WAN support and engineering design for voice, data and video networks at Access, Aggregation, and Core network locations as well as Wi-Fi. Thorough understanding of modern service provider TCP/IP data networks using standards and technologies including but not limited to: MPLS, BGP4, EIGRP, QOS Experience and full fluency in the following hardware/software (depending on role): Aruba tools (routers, switches, APs) Cisco tools (routers, switches, APs) Cisco Nexus NXOS and/or Cisco ACI SolarWinds Network Management Tool MPLS Site to Site SDWAN Site-to-Site VPN implementations Infoblox IPAM Management / InfoBlox DNS/DHCP IP Addressing schemes. Bandwidth / Circuit monitoring tools. Microsoft office applications (including Visio) Router, Switch and IP configuration experience is required Wireless Infrastructure knowledge is preferred including but not limited to Autonomous and Lightweight Architectures, 3G/4G/5G, 802.1x and other security conscious implementations including VPN solutions. Regular, predictable, and full attendance is an essential function of the job. Willingness to work the required schedule, work at the specific location required, travel as necessary, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Family: Information Technology Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID:
04/24/2026
Full time
Sr. Systems Engineer - Network Location: Beachwood, OH Shift: Monday - Friday 8am -5pm (Onsite 4 days a week) (Weekends if/when needed) (On call once every 5 or 6 weeks) Summary Statement : You will be working with a team of experts to design, implement and maintain computer and information networks, such as local area networks (LAN), wide area networks (WAN), and customer or cloud data communications networks inside the data center and at remote locations. The ideal candidate will be a high- energy, customer focused, commitment- oriented individual always looking for opportunities to improve the technology landscape, be an active participant on project teams and want to continue advancing their career through continuous learning and consistently delivering on commitments. What You Will Be Doing: For remote sites: Design and configure network architecture, including routers, switches, firewalls, and VPNs. Monitor and optimize network performance to maximize efficiency and availability. Develop and enforce network security standards (ACLs) to protect against unauthorized access. Supervise, mentor, and delegate work to junior network engineers and technicians. Evaluate, research, and implement new networking technologies and standards. Prepare reports on network performance, incidents, and infrastructure improvements for leadership. Collaborate with IT managers, systems engineers, and project managers to align network operations with organizational goals. For the Data Center, you will ensure the efficient operation of servers, networks, and other infrastructure, focusing on uptime, scalability, and security. This role includes troubleshooting, upgrading hardware and software, and implementing disaster recovery plans. The Sr. System Engineer - Network is responsible for installing and maintaining remote locations networks and will participate or own multiple projects that have department or enterprise division-wide implications and impact. Such efforts will require cross-function involvement with IT groups and will include 5-10% travel. They are responsible for giving direct input into project plans including timelines, milestones, goals, and ownership. The position requires the ability to participate in after-hours tasks such as on-call responsibilities and organizational outage windows. Major Responsibilities: Technology: • Management, maintenance, updating, and support of Company's WAN with a thorough understanding of routing protocols. • Identification and correction of location network connectivity issues. • Understanding and execution of TCP/IP skills and IP address subnetting. • Manage traffic in and out of network hardware (routers) to ensure maximum utilization. Project Management: • Participate in the development and planning of projects. • Identify and recommend solutions to meet customer needs and implement chosen solutions. • Manage projects from identification of need to implementation and ongoing monitoring of system/solution performance. Analytics: • Involved in analyzing system/software performance and adjusting network specifications based on any identified problems • Analyze network connectivity to ensure that hardware is utilized at its highest capacity • Perform network analysis and disaster recovery planning and testing for the Company's WAN environment. Customer Experience: • Communicate with client groups on a regular basis to determine needs • Work closely with customer leadership and project team during scope development and option analysis phase. • Manage the projects and/or solutions to client group expectations Qualifications: Associates degree required, advanced degrees preferred Cisco (CCIE/CCNP/CCDA/CCDP) - preferred Large scale NOC experience preferred 10 years of functional experience 2+ years of project management (including mid-to-large scale projects, and managing multiple projects at one time) Demonstrated in-depth knowledge of LAN/WAN support and engineering design for voice, data and video networks at Access, Aggregation, and Core network locations as well as Wi-Fi. Thorough understanding of modern service provider TCP/IP data networks using standards and technologies including but not limited to: MPLS, BGP4, EIGRP, QOS Experience and full fluency in the following hardware/software (depending on role): Aruba tools (routers, switches, APs) Cisco tools (routers, switches, APs) Cisco Nexus NXOS and/or Cisco ACI SolarWinds Network Management Tool MPLS Site to Site SDWAN Site-to-Site VPN implementations Infoblox IPAM Management / InfoBlox DNS/DHCP IP Addressing schemes. Bandwidth / Circuit monitoring tools. Microsoft office applications (including Visio) Router, Switch and IP configuration experience is required Wireless Infrastructure knowledge is preferred including but not limited to Autonomous and Lightweight Architectures, 3G/4G/5G, 802.1x and other security conscious implementations including VPN solutions. Regular, predictable, and full attendance is an essential function of the job. Willingness to work the required schedule, work at the specific location required, travel as necessary, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Family: Information Technology Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID:
IT Support Specialist
Ovation Workplace Services Inc Queensbury, New York
Job Purpose The L2 IT Support Technician role is responsible for providing advanced technical support to Client field workers. This position ensures that all IT-related issues are resolved efficiently, enabling field personnel to perform their duties without interruption. The role requires a strong understanding of field applications (EX: Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems, Drivecams), excellent problem-solving skills, and the ability to communicate effectively with non-technical staff. Key Accountabilities Technical Support: Provide phone-based support for IT issues related to hardware, software, and network connectivity for field workers. Troubleshooting: Diagnose and resolve technical issues, escalating issues to other support teams when necessary. Documentation: Maintain accurate records of support requests and resolutions in the IT service management system (Currently Service Now). Training: Assist in training field workers on new technologies and IT systems to enhance their operational efficiency. Collaboration: Work closely with IT teams and field operations to ensure seamless integration of technology in daily operations. Knowledge, Experience & Technical Know-How Education: Associate's degree in Information Technology or related field; Bachelor's degree preferred. Experience: Minimum of 2 years of experience in IT support, preferably in a utility or field service environment. Technical Skills: Proficiency in troubleshooting Windows, IOS operating systems, and Enterprise software applications. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Qualifications Certifications: Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional, Apple Certified Support Professional (ACSP are a plus. Problem-Solving: Demonstrated ability to analyze problems and develop effective solutions. Customer Service: Strong customer service orientation with a focus on user satisfaction. Main Interfaces Field Workers IT Support Teams Operations Management Note: Will be required to install and configure connectivity/modem devices in service trucks, including connecting equipment to vehicle power (12V wiring) to support communication and emergency connectivity needs.
04/23/2026
Full time
Job Purpose The L2 IT Support Technician role is responsible for providing advanced technical support to Client field workers. This position ensures that all IT-related issues are resolved efficiently, enabling field personnel to perform their duties without interruption. The role requires a strong understanding of field applications (EX: Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems, Drivecams), excellent problem-solving skills, and the ability to communicate effectively with non-technical staff. Key Accountabilities Technical Support: Provide phone-based support for IT issues related to hardware, software, and network connectivity for field workers. Troubleshooting: Diagnose and resolve technical issues, escalating issues to other support teams when necessary. Documentation: Maintain accurate records of support requests and resolutions in the IT service management system (Currently Service Now). Training: Assist in training field workers on new technologies and IT systems to enhance their operational efficiency. Collaboration: Work closely with IT teams and field operations to ensure seamless integration of technology in daily operations. Knowledge, Experience & Technical Know-How Education: Associate's degree in Information Technology or related field; Bachelor's degree preferred. Experience: Minimum of 2 years of experience in IT support, preferably in a utility or field service environment. Technical Skills: Proficiency in troubleshooting Windows, IOS operating systems, and Enterprise software applications. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Qualifications Certifications: Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional, Apple Certified Support Professional (ACSP are a plus. Problem-Solving: Demonstrated ability to analyze problems and develop effective solutions. Customer Service: Strong customer service orientation with a focus on user satisfaction. Main Interfaces Field Workers IT Support Teams Operations Management Note: Will be required to install and configure connectivity/modem devices in service trucks, including connecting equipment to vehicle power (12V wiring) to support communication and emergency connectivity needs.
RF Engineer
JT4 LLC North Las Vegas, Nevada
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY ESSENTIAL FUNCTIONS/DUTIES Serves as subject matter expert (SME) to support development, integration, and fielding of numerous high power and low power RF simulators representing potential military threat systems. The simulator systems may be transportable/relocatable/remote controlled as required to represent adversary air defense systems and prevailing technology. The emitters will be a combination of open and closed-loop systems utilizing phased-array antenna systems. Serves as a systems integration engineer working with vendors to field systems ensuring the following elements are addressed: Provides expert systems/equipment analysis and recommendations to leadership and engineering teams. Identify and document system level open-loop emitter and closed-loop radar requirements for range integration to include power, communication, instrumentation and command & control. Validate existing power, communications, instrumentation and command and control (C2) range interface control documents (ICDs) and update/re-create as necessary. Support the testing and sustainment of advanced radar threat system simulators. Advanced radars can be defined as digital and phased array systems. Develop remote operations concept and infrastructure requirements. Document range modernization needs and generate cost estimates to upgrade the ranges to meet future needs. Recommends tests, equipment modifications, and corrections to design deficiencies through evaluation of operational capability of systems/equipment and review of performance data against standards. Provides training, mentoring, and assisted other engineers, technicians, and operators in the diagnostics and repair of threat systems. Verifies and complies with engineering documentation standards and test procedures. Supports development of technical proposals and provides comments on the technical content and level of effort of the proposed scope of work. Develops, maintains, and produces technical documentation and system/subsystem specifications. Conducts site visits and experimental investigations and analyzes engineering problems, proposes solutions and alternatives, and provides recommendations. Creates technical proposals, requirements definitions, test plans and other technical documentation following JT4's systems engineering processes and procedures. Research and analyze data such as customer design proposals, specifications and manuals to determine the feasibility of a design or application. Devise appropriate tests to evaluate, debug and check systems. Document the results of complex analysis and design tasks. Collaborate with Air Force customers to obtain requirements, develops system requirements documents, acquisition and vendor statement of work documents, evaluation tests, and summary reports. Performs other position-related duties and assignments as directed. DESIRED QUALIFICATIONS AND EXPERIENCE Four (4) years of applicable RF / Threat (electronic warfare systems) engineering preferred. Comprehensive knowledge of electronic warfare (EW) policy, doctrine, practices and capabilities combined with a thorough understanding of the analytical, evaluative, and administrative methods required for integration, development, and acquisition of training systems Mastery of IO-related systems analysis and design to serve as technical authority on a wide range of technology and applications. Must have knowledge of emerging technology to apply new solutions to requirements and to plan advanced projects. Ability to develop new approaches, establish innovative techniques, and identify measurement and evaluation criteria to determine program effectiveness, develop new or modified work methods, and analyze and resolve highly complex problems. Ability to apply the principles and techniques of electrical engineering design to specific projects. Ability to manage engineering projects efficiently and effectively. Ability to provide technical direction to other engineers, technicians and support personnel. Write and prepare a variety of technical reports, manuals and other types of written communications. Ability to analyze data, resolve problems and make decisions independently. DoD experience is required. Required to qualify for and maintain a government security clearance and must have a valid, current state driver's license. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Bachelor of Science in Engineering from an ABET-accredited academic institution and 4 years of related engineering experience, or an accredited Master of Science in Engineering with at least 2 years of related engineering experience, or have an accredited doctoral degree in Engineering. Mastery of concepts, principles, and practices of engineering that enables the employee to serve as a technical authority on projects relating to the specific programs. Knowledge and skill sufficient to apply the latest developments in engineering to solve problems in the specialty area along with excellent communication and analytical skills. Working knowledge of computer systems and computer-based engineering tools and possess planning/organizing skills. Ability to investigate, troubleshoot, and design solutions to problems in operational hardware and software. Excellent communication and analytical skills. Planning/organizational skills and the ability to work under deadlines. SALARY The expected salary range for this position is $91,000 to $130,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Duties are performed both indoors and outdoors. Outdoor duties may be performed on even or uneven surfaces, which may be dry or wet. Outdoor duties may be performed on gravel or shingled roof. Climbing stairs, ladders, towers, and scaffolds, indoors or outdoors, may be required. Government vehicle is used on an as-needed basis. Grease or oil may be found on working surfaces. Ability to work in a field environment with some shift work, at remote locations with overnight assignments. There is occasional lifting to 40 pounds, constant sitting with occasional use of computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JENG17; A2NTTR
04/23/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY ESSENTIAL FUNCTIONS/DUTIES Serves as subject matter expert (SME) to support development, integration, and fielding of numerous high power and low power RF simulators representing potential military threat systems. The simulator systems may be transportable/relocatable/remote controlled as required to represent adversary air defense systems and prevailing technology. The emitters will be a combination of open and closed-loop systems utilizing phased-array antenna systems. Serves as a systems integration engineer working with vendors to field systems ensuring the following elements are addressed: Provides expert systems/equipment analysis and recommendations to leadership and engineering teams. Identify and document system level open-loop emitter and closed-loop radar requirements for range integration to include power, communication, instrumentation and command & control. Validate existing power, communications, instrumentation and command and control (C2) range interface control documents (ICDs) and update/re-create as necessary. Support the testing and sustainment of advanced radar threat system simulators. Advanced radars can be defined as digital and phased array systems. Develop remote operations concept and infrastructure requirements. Document range modernization needs and generate cost estimates to upgrade the ranges to meet future needs. Recommends tests, equipment modifications, and corrections to design deficiencies through evaluation of operational capability of systems/equipment and review of performance data against standards. Provides training, mentoring, and assisted other engineers, technicians, and operators in the diagnostics and repair of threat systems. Verifies and complies with engineering documentation standards and test procedures. Supports development of technical proposals and provides comments on the technical content and level of effort of the proposed scope of work. Develops, maintains, and produces technical documentation and system/subsystem specifications. Conducts site visits and experimental investigations and analyzes engineering problems, proposes solutions and alternatives, and provides recommendations. Creates technical proposals, requirements definitions, test plans and other technical documentation following JT4's systems engineering processes and procedures. Research and analyze data such as customer design proposals, specifications and manuals to determine the feasibility of a design or application. Devise appropriate tests to evaluate, debug and check systems. Document the results of complex analysis and design tasks. Collaborate with Air Force customers to obtain requirements, develops system requirements documents, acquisition and vendor statement of work documents, evaluation tests, and summary reports. Performs other position-related duties and assignments as directed. DESIRED QUALIFICATIONS AND EXPERIENCE Four (4) years of applicable RF / Threat (electronic warfare systems) engineering preferred. Comprehensive knowledge of electronic warfare (EW) policy, doctrine, practices and capabilities combined with a thorough understanding of the analytical, evaluative, and administrative methods required for integration, development, and acquisition of training systems Mastery of IO-related systems analysis and design to serve as technical authority on a wide range of technology and applications. Must have knowledge of emerging technology to apply new solutions to requirements and to plan advanced projects. Ability to develop new approaches, establish innovative techniques, and identify measurement and evaluation criteria to determine program effectiveness, develop new or modified work methods, and analyze and resolve highly complex problems. Ability to apply the principles and techniques of electrical engineering design to specific projects. Ability to manage engineering projects efficiently and effectively. Ability to provide technical direction to other engineers, technicians and support personnel. Write and prepare a variety of technical reports, manuals and other types of written communications. Ability to analyze data, resolve problems and make decisions independently. DoD experience is required. Required to qualify for and maintain a government security clearance and must have a valid, current state driver's license. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Bachelor of Science in Engineering from an ABET-accredited academic institution and 4 years of related engineering experience, or an accredited Master of Science in Engineering with at least 2 years of related engineering experience, or have an accredited doctoral degree in Engineering. Mastery of concepts, principles, and practices of engineering that enables the employee to serve as a technical authority on projects relating to the specific programs. Knowledge and skill sufficient to apply the latest developments in engineering to solve problems in the specialty area along with excellent communication and analytical skills. Working knowledge of computer systems and computer-based engineering tools and possess planning/organizing skills. Ability to investigate, troubleshoot, and design solutions to problems in operational hardware and software. Excellent communication and analytical skills. Planning/organizational skills and the ability to work under deadlines. SALARY The expected salary range for this position is $91,000 to $130,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Duties are performed both indoors and outdoors. Outdoor duties may be performed on even or uneven surfaces, which may be dry or wet. Outdoor duties may be performed on gravel or shingled roof. Climbing stairs, ladders, towers, and scaffolds, indoors or outdoors, may be required. Government vehicle is used on an as-needed basis. Grease or oil may be found on working surfaces. Ability to work in a field environment with some shift work, at remote locations with overnight assignments. There is occasional lifting to 40 pounds, constant sitting with occasional use of computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JENG17; A2NTTR
Desktop Support Technician
Ovation Workplace Services Inc Brooklyn, New York
Job Purpose The L2 IT Support Technician role is responsible for providing advanced technical support to National Grid field workers. This position ensures that all IT-related issues are resolved efficiently, enabling field personnel to perform their duties without interruption. The role requires a strong understanding of field applications (EX: Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems, Drivecams), excellent problem-solving skills, and the ability to communicate effectively with non-technical staff. Key Accountabilities Technical Support: Provide phone-based support for IT issues related to hardware, software, and network connectivity for field workers. Troubleshooting: Diagnose and resolve technical issues, escalating issues to other support teams when necessary. Documentation: Maintain accurate records of support requests and resolutions in the IT service management system (Currently Service Now). Training: Assist in training field workers on new technologies and IT systems to enhance their operational efficiency. Collaboration: Work closely with IT teams and field operations to ensure seamless integration of technology in daily operations. Knowledge, Experience & Technical Know-How Education: Associate's degree in Information Technology or related field; Bachelor's degree preferred. Experience: Minimum of 2 years of experience in IT support, preferably in a utility or field service environment. Technical Skills: Proficiency in troubleshooting Windows, IOS operating systems, and Enterprise software applications. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Qualifications Certifications: Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional, Apple Certified Support Professional (ACSP are a plus. Problem-Solving: Demonstrated ability to analyze problems and develop effective solutions. Customer Service: Strong customer service orientation with a focus on user satisfaction. Main Interfaces Field Workers IT Support Teams Operations Management Note: Will be required to install and configure connectivity/modem devices in service trucks, including connecting equipment to vehicle power (12V wiring) to support communication and emergency connectivity needs.
04/23/2026
Full time
Job Purpose The L2 IT Support Technician role is responsible for providing advanced technical support to National Grid field workers. This position ensures that all IT-related issues are resolved efficiently, enabling field personnel to perform their duties without interruption. The role requires a strong understanding of field applications (EX: Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems, Drivecams), excellent problem-solving skills, and the ability to communicate effectively with non-technical staff. Key Accountabilities Technical Support: Provide phone-based support for IT issues related to hardware, software, and network connectivity for field workers. Troubleshooting: Diagnose and resolve technical issues, escalating issues to other support teams when necessary. Documentation: Maintain accurate records of support requests and resolutions in the IT service management system (Currently Service Now). Training: Assist in training field workers on new technologies and IT systems to enhance their operational efficiency. Collaboration: Work closely with IT teams and field operations to ensure seamless integration of technology in daily operations. Knowledge, Experience & Technical Know-How Education: Associate's degree in Information Technology or related field; Bachelor's degree preferred. Experience: Minimum of 2 years of experience in IT support, preferably in a utility or field service environment. Technical Skills: Proficiency in troubleshooting Windows, IOS operating systems, and Enterprise software applications. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Qualifications Certifications: Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional, Apple Certified Support Professional (ACSP are a plus. Problem-Solving: Demonstrated ability to analyze problems and develop effective solutions. Customer Service: Strong customer service orientation with a focus on user satisfaction. Main Interfaces Field Workers IT Support Teams Operations Management Note: Will be required to install and configure connectivity/modem devices in service trucks, including connecting equipment to vehicle power (12V wiring) to support communication and emergency connectivity needs.
IT Support Technician
Ovation Workplace Services Inc Malden, Massachusetts
Job Purpose The L2 IT Support Technician is responsible for providing advanced technical support to client field workers. This position ensures that all IT-related issues are resolved efficiently, enabling field personnel to perform their duties without interruption. The role requires a strong understanding of field applications (EX: Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems, Drivecams), excellent problem-solving skills, and the ability to communicate effectively with non-technical staff. Key Accountabilities Technical Support: Provide phone-based support for IT issues related to hardware, software, and network connectivity for field workers. Troubleshooting: Diagnose and resolve technical issues, escalating issues to other support teams when necessary. Documentation: Maintain accurate records of support requests and resolutions in the IT service management system (Currently Service Now). Training: Assist in training field workers on new technologies and IT systems to enhance their operational efficiency. Collaboration: Work closely with IT teams and field operations to ensure seamless integration of technology in daily operations. Knowledge, Experience & Technical Know-How Education: Associate's degree in Information Technology or related field; Bachelor's degree preferred. Experience: Minimum of 2 years of experience in IT support, preferably in a utility or field service environment. Technical Skills: Proficiency in troubleshooting Windows, IOS operating systems, and Enterprise software applications. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Qualifications Certifications: Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional, Apple Certified Support Professional (ACSP are a plus. Problem-Solving: Demonstrated ability to analyze problems and develop effective solutions. Customer Service: Strong customer service orientation with a focus on user satisfaction. Main Interfaces Field Workers IT Support Teams Operations Management Leadership Qualities & Business Skills Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Commitment to continuous learning and professional development. Note: Will be required to install and configure connectivity/modem devices in service trucks, including connecting equipment to vehicle power (12V wiring) to support communication and emergency connectivity needs.
04/23/2026
Full time
Job Purpose The L2 IT Support Technician is responsible for providing advanced technical support to client field workers. This position ensures that all IT-related issues are resolved efficiently, enabling field personnel to perform their duties without interruption. The role requires a strong understanding of field applications (EX: Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems, Drivecams), excellent problem-solving skills, and the ability to communicate effectively with non-technical staff. Key Accountabilities Technical Support: Provide phone-based support for IT issues related to hardware, software, and network connectivity for field workers. Troubleshooting: Diagnose and resolve technical issues, escalating issues to other support teams when necessary. Documentation: Maintain accurate records of support requests and resolutions in the IT service management system (Currently Service Now). Training: Assist in training field workers on new technologies and IT systems to enhance their operational efficiency. Collaboration: Work closely with IT teams and field operations to ensure seamless integration of technology in daily operations. Knowledge, Experience & Technical Know-How Education: Associate's degree in Information Technology or related field; Bachelor's degree preferred. Experience: Minimum of 2 years of experience in IT support, preferably in a utility or field service environment. Technical Skills: Proficiency in troubleshooting Windows, IOS operating systems, and Enterprise software applications. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Qualifications Certifications: Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional, Apple Certified Support Professional (ACSP are a plus. Problem-Solving: Demonstrated ability to analyze problems and develop effective solutions. Customer Service: Strong customer service orientation with a focus on user satisfaction. Main Interfaces Field Workers IT Support Teams Operations Management Leadership Qualities & Business Skills Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Commitment to continuous learning and professional development. Note: Will be required to install and configure connectivity/modem devices in service trucks, including connecting equipment to vehicle power (12V wiring) to support communication and emergency connectivity needs.

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