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Robotics Support Engineer-Onsite
Rivers Agile Indianapolis, Indiana
Job DescriptionJob Description Rivers Agile is a deep tech consulting firm specializing in custom solutions across various industries. Founded in 2008 as a quality assurance consultancy, we have expanded our expertise to include autonomous solutions, Agentive AI, and XR research. Our strong foundation in quality assurance ensures efficient, agile software development while aligning every solution with business goals. Our collaborative team of software engineers, QA engineers, and project managers partners closely with clients to tackle complex challenges. We seek engineers who are lifelong learners, passionate about their craft, and defined by their unique personality, experience, and style. Location: This is an onsite position in Frankfort, Indiana. Candidates must be local or willing to relocate. Technical Expectations: 3+ years of experience in application support and/or development Experience with Microsoft .NET framework, Visual Studio, and Windows Server Strong experience troubleshooting robotics software and control systems (e.g., motion control, navigation, path planning) Proficient with relational databases, SQL, and stored procedures Provide hands-on technical support for robotic systems, including troubleshooting hardware, software, and system-level issues at customer or site locations. Assist with system monitoring, maintenance, testing, and issue resolution, working closely with engineering teams to ensure reliable robot operations. Knowledge of algorithms for and integration of sensors (e.g., GPS, IMU, LiDAR, cameras, encoders and other IO) Experience with localization techniques such as SLAM (Simultaneous Localization and Mapping) Other Expectations: Bachelor's degree in computer science, information technology, a related field, or equivalent experience Reliably functions as an individual contributor to break down, define, estimate, design, and complete stories with minimal technical oversight as a member of a team Experience operating in all areas of the application lifecycle from inception through maintenance Delivers quality solutions to clients, closely adhering to accepted definitions of done and operating with an attitude of excellence Takes ownership of their responsibilities and demonstrates integrity, work ethic, professionalism, and diversity in working with others Participates in company activities, such as recruiting, training, and team building Adapts to change and ambiguity in a resourceful, positive, and professional manner Applies technical and industry knowledge to offer creative and relevant solutions to our clients Package: salaried position, bonus program, full benefits (medical, dental, vision, supplementary), holidays, paid time off, 401(k) plan, good work-life balance Powered by JazzHR U0bacuE8Q5
04/24/2026
Full time
Job DescriptionJob Description Rivers Agile is a deep tech consulting firm specializing in custom solutions across various industries. Founded in 2008 as a quality assurance consultancy, we have expanded our expertise to include autonomous solutions, Agentive AI, and XR research. Our strong foundation in quality assurance ensures efficient, agile software development while aligning every solution with business goals. Our collaborative team of software engineers, QA engineers, and project managers partners closely with clients to tackle complex challenges. We seek engineers who are lifelong learners, passionate about their craft, and defined by their unique personality, experience, and style. Location: This is an onsite position in Frankfort, Indiana. Candidates must be local or willing to relocate. Technical Expectations: 3+ years of experience in application support and/or development Experience with Microsoft .NET framework, Visual Studio, and Windows Server Strong experience troubleshooting robotics software and control systems (e.g., motion control, navigation, path planning) Proficient with relational databases, SQL, and stored procedures Provide hands-on technical support for robotic systems, including troubleshooting hardware, software, and system-level issues at customer or site locations. Assist with system monitoring, maintenance, testing, and issue resolution, working closely with engineering teams to ensure reliable robot operations. Knowledge of algorithms for and integration of sensors (e.g., GPS, IMU, LiDAR, cameras, encoders and other IO) Experience with localization techniques such as SLAM (Simultaneous Localization and Mapping) Other Expectations: Bachelor's degree in computer science, information technology, a related field, or equivalent experience Reliably functions as an individual contributor to break down, define, estimate, design, and complete stories with minimal technical oversight as a member of a team Experience operating in all areas of the application lifecycle from inception through maintenance Delivers quality solutions to clients, closely adhering to accepted definitions of done and operating with an attitude of excellence Takes ownership of their responsibilities and demonstrates integrity, work ethic, professionalism, and diversity in working with others Participates in company activities, such as recruiting, training, and team building Adapts to change and ambiguity in a resourceful, positive, and professional manner Applies technical and industry knowledge to offer creative and relevant solutions to our clients Package: salaried position, bonus program, full benefits (medical, dental, vision, supplementary), holidays, paid time off, 401(k) plan, good work-life balance Powered by JazzHR U0bacuE8Q5
Sr. Product Manager & Enterprise App Developer
The Vomela Companies Saint Paul, Minnesota
Job DescriptionJob DescriptionAbout Vomela Vomela is a leading large-format graphics and visual communications company serving some of the world's most recognizable retail brands. Our clients include Lowe's, Costco, The Home Depot, L'Oréal, and hundreds of other Fortune 500 retailers. We design, produce, and install the signage, displays, and branded environments that transform customer experiences at scale - from single storefront refreshes to global rollouts spanning thousands of locations. Our Technology & Digital Innovation team is at the forefront of transforming how we and our retail clients manage, deploy, and optimize visual programs. We build enterprise-grade digital tools - from storefront profiling platforms to customer portals - that give our clients real-time visibility and control over their brand in the physical world. The Role We are seeking a rare hybrid professional - part senior product strategist, part hands-on enterprise developer - to lead the design, rapid prototyping, and delivery of enterprise applications for our retail clients. This is a high-impact, high-autonomy role for someone who thrives at the intersection of technology, product thinking, and customer-facing delivery. You will own the full product lifecycle for our suite of enterprise applications, including storefront management platforms, store profiling tools, and customer portals. You will work directly with clients to understand their operational workflows, then move rapidly from concept to working software - leveraging AI-assisted development to compress timelines and elevate output quality. What You'll DoProduct Strategy & Ownership Define product vision, roadmap, and success metrics for Vomela's suite of enterprise retail applications Conduct discovery sessions with enterprise clients to translate complex operational needs into clear product requirements Prioritize features and manage the backlog in close collaboration with clients, internal stakeholders, and engineering Develop and maintain product documentation, user stories, wireframes, and acceptance criteria Own the end-to-end customer experience from onboarding through ongoing engagement on all portal platforms Application Design & Development Architect and build enterprise-grade applications including storefront profiling tools, asset management portals, and workflow automation systems Rapidly prototype solutions using modern frameworks and AI-assisted development tools (Cursor, GitHub Copilot, Claude API, etc.) to validate ideas and accelerate delivery Design scalable, secure backend services and APIs that integrate with client ERP, PIM, and workflow systems Build and maintain customer-facing portals that provide real-time visibility into program status, asset libraries, and approval workflows Lead technical architecture decisions and ensure solutions are enterprise-ready - performant, secure, and maintainable at scale AI Integration & Innovation Embed AI capabilities into product experiences - including intelligent image analysis, automated store profiling, and predictive program recommendations Build and maintain internal AI tooling that accelerates the team's development velocity Stay at the leading edge of generative AI, agentic workflows, and LLM-based product design - bringing new capabilities into Vomela's platform Prototype and evaluate emerging AI technologies for viability in Vomela's retail context Client Engagement & Delivery Serve as a trusted technical and product advisor to enterprise clients throughout the engagement lifecycle Lead client demos, technical walkthroughs, and product reviews with stakeholders up to the VP and C-suite level Define and manage project timelines, milestones, and delivery commitments across concurrent engagements Collaborate with Vomela's operations, design, and installation teams to ensure digital solutions connect seamlessly to physical program execution Who You Are You are a senior-level professional who has mastered both sides of the product-engineering divide. You can lead a strategic discovery session with a Fortune 500 client in the morning and commit production-ready code in the afternoon. You are energized by complexity, move fast without sacrificing quality, and have a builder's instinct - you would rather prototype an answer than debate it endlessly. Required QualificationsExperience 7+ years of combined experience in product management and software development, with meaningful time spent in hands-on development roles Proven track record designing and delivering enterprise applications - customer portals, SaaS platforms, internal tooling - for large organizations Experience working directly with enterprise clients in a client-facing product or technical lead capacity Background in retail, supply chain, manufacturing, or adjacent industries strongly preferred Experience building applications that integrate with enterprise systems (ERP, PIM, DAM, CRM) Activities Own the roadmap for your product area by balancing customer, business and market needs and both qualitative and quantitative data. Understand complex problems, break them down into manageable pieces and work cross-functionally to propose simple solutions. Know our customer better than anyone else, advocate for them and facilitate a human-centered approach to problem solving and product delivery. Define success then fail fast and iterate quickly. Lead product design and engineering team members to create innovative solutions that are viable, desirable and feasible with daily incremental progress. Collaborate and communicate cross-functionally to encourage alignment and transparency particularly around problem clarity, plans, priorities, progress, goals and challenges. Provide a sense of direction, organization and accountability to your development team along with the ability to communicate on a technical level with engineers and designers. Develop the business case for new products, improvements to existing products, and business ventures Work closely with engineering, sales, marketing, and support to ensure business case and customer satisfaction goals are met Prepare operations, marketing, sales and support for launch. Be energized by a nascent and evolving team and organization - There is an appetite for change and opportunity for direct impact and growth. Become a subject matter expert in both the product and industry. Technical Skills AI/ML integration: OpenAI API, Anthropic Claude API, LangChain or similar CI/CD pipelines, Git workflows, and DevOps fundamentals Relational and document databases (PostgreSQL, MySQL, MongoDB) Authentication, authorization, and enterprise security patterns (SSO, OAuth, RBAC) REST and GraphQL API design and development Rapid prototyping with AI-assisted dev tools (Claude, Cursor, Copilot, etc.) Cloud platforms - AWS, Azure, or GCP (serverless, containers, managed services) UX/UI design sensibility; ability to work in Figma or similar tools Product & Leadership Skills Strong command of product management frameworks - roadmapping, OKRs, Agile/Scrum, user story mapping Exceptional ability to communicate complex technical concepts to non-technical stakeholders Experience scoping, estimating, and delivering projects under tight timelines Comfort operating in a fast-paced, entrepreneurial environment with high ownership and limited hand-holding Experience launching a successful, customer-facing B2B product from ideation. The ability to make decisions quickly when information is lacking. Demonstrated ability to multitask and manage priorities in order to deliver on commitments. Attention to detail and a knack for working cross-functionally to identify risk early. The details aren't the details, the details are your product. Preferred Qualifications Experience with storefront management, visual compliance, or physical retail program management platforms Familiarity with large-format print production workflows, signage programs, or retail display operations Experience building or leading small product/engineering teams Exposure to computer vision, image recognition, or geospatial data in a retail context Prior work with data visualization dashboards (D3.js, Recharts, Power BI, Tableau) Consulting or agency background with multiple concurrent client engagements
04/24/2026
Full time
Job DescriptionJob DescriptionAbout Vomela Vomela is a leading large-format graphics and visual communications company serving some of the world's most recognizable retail brands. Our clients include Lowe's, Costco, The Home Depot, L'Oréal, and hundreds of other Fortune 500 retailers. We design, produce, and install the signage, displays, and branded environments that transform customer experiences at scale - from single storefront refreshes to global rollouts spanning thousands of locations. Our Technology & Digital Innovation team is at the forefront of transforming how we and our retail clients manage, deploy, and optimize visual programs. We build enterprise-grade digital tools - from storefront profiling platforms to customer portals - that give our clients real-time visibility and control over their brand in the physical world. The Role We are seeking a rare hybrid professional - part senior product strategist, part hands-on enterprise developer - to lead the design, rapid prototyping, and delivery of enterprise applications for our retail clients. This is a high-impact, high-autonomy role for someone who thrives at the intersection of technology, product thinking, and customer-facing delivery. You will own the full product lifecycle for our suite of enterprise applications, including storefront management platforms, store profiling tools, and customer portals. You will work directly with clients to understand their operational workflows, then move rapidly from concept to working software - leveraging AI-assisted development to compress timelines and elevate output quality. What You'll DoProduct Strategy & Ownership Define product vision, roadmap, and success metrics for Vomela's suite of enterprise retail applications Conduct discovery sessions with enterprise clients to translate complex operational needs into clear product requirements Prioritize features and manage the backlog in close collaboration with clients, internal stakeholders, and engineering Develop and maintain product documentation, user stories, wireframes, and acceptance criteria Own the end-to-end customer experience from onboarding through ongoing engagement on all portal platforms Application Design & Development Architect and build enterprise-grade applications including storefront profiling tools, asset management portals, and workflow automation systems Rapidly prototype solutions using modern frameworks and AI-assisted development tools (Cursor, GitHub Copilot, Claude API, etc.) to validate ideas and accelerate delivery Design scalable, secure backend services and APIs that integrate with client ERP, PIM, and workflow systems Build and maintain customer-facing portals that provide real-time visibility into program status, asset libraries, and approval workflows Lead technical architecture decisions and ensure solutions are enterprise-ready - performant, secure, and maintainable at scale AI Integration & Innovation Embed AI capabilities into product experiences - including intelligent image analysis, automated store profiling, and predictive program recommendations Build and maintain internal AI tooling that accelerates the team's development velocity Stay at the leading edge of generative AI, agentic workflows, and LLM-based product design - bringing new capabilities into Vomela's platform Prototype and evaluate emerging AI technologies for viability in Vomela's retail context Client Engagement & Delivery Serve as a trusted technical and product advisor to enterprise clients throughout the engagement lifecycle Lead client demos, technical walkthroughs, and product reviews with stakeholders up to the VP and C-suite level Define and manage project timelines, milestones, and delivery commitments across concurrent engagements Collaborate with Vomela's operations, design, and installation teams to ensure digital solutions connect seamlessly to physical program execution Who You Are You are a senior-level professional who has mastered both sides of the product-engineering divide. You can lead a strategic discovery session with a Fortune 500 client in the morning and commit production-ready code in the afternoon. You are energized by complexity, move fast without sacrificing quality, and have a builder's instinct - you would rather prototype an answer than debate it endlessly. Required QualificationsExperience 7+ years of combined experience in product management and software development, with meaningful time spent in hands-on development roles Proven track record designing and delivering enterprise applications - customer portals, SaaS platforms, internal tooling - for large organizations Experience working directly with enterprise clients in a client-facing product or technical lead capacity Background in retail, supply chain, manufacturing, or adjacent industries strongly preferred Experience building applications that integrate with enterprise systems (ERP, PIM, DAM, CRM) Activities Own the roadmap for your product area by balancing customer, business and market needs and both qualitative and quantitative data. Understand complex problems, break them down into manageable pieces and work cross-functionally to propose simple solutions. Know our customer better than anyone else, advocate for them and facilitate a human-centered approach to problem solving and product delivery. Define success then fail fast and iterate quickly. Lead product design and engineering team members to create innovative solutions that are viable, desirable and feasible with daily incremental progress. Collaborate and communicate cross-functionally to encourage alignment and transparency particularly around problem clarity, plans, priorities, progress, goals and challenges. Provide a sense of direction, organization and accountability to your development team along with the ability to communicate on a technical level with engineers and designers. Develop the business case for new products, improvements to existing products, and business ventures Work closely with engineering, sales, marketing, and support to ensure business case and customer satisfaction goals are met Prepare operations, marketing, sales and support for launch. Be energized by a nascent and evolving team and organization - There is an appetite for change and opportunity for direct impact and growth. Become a subject matter expert in both the product and industry. Technical Skills AI/ML integration: OpenAI API, Anthropic Claude API, LangChain or similar CI/CD pipelines, Git workflows, and DevOps fundamentals Relational and document databases (PostgreSQL, MySQL, MongoDB) Authentication, authorization, and enterprise security patterns (SSO, OAuth, RBAC) REST and GraphQL API design and development Rapid prototyping with AI-assisted dev tools (Claude, Cursor, Copilot, etc.) Cloud platforms - AWS, Azure, or GCP (serverless, containers, managed services) UX/UI design sensibility; ability to work in Figma or similar tools Product & Leadership Skills Strong command of product management frameworks - roadmapping, OKRs, Agile/Scrum, user story mapping Exceptional ability to communicate complex technical concepts to non-technical stakeholders Experience scoping, estimating, and delivering projects under tight timelines Comfort operating in a fast-paced, entrepreneurial environment with high ownership and limited hand-holding Experience launching a successful, customer-facing B2B product from ideation. The ability to make decisions quickly when information is lacking. Demonstrated ability to multitask and manage priorities in order to deliver on commitments. Attention to detail and a knack for working cross-functionally to identify risk early. The details aren't the details, the details are your product. Preferred Qualifications Experience with storefront management, visual compliance, or physical retail program management platforms Familiarity with large-format print production workflows, signage programs, or retail display operations Experience building or leading small product/engineering teams Exposure to computer vision, image recognition, or geospatial data in a retail context Prior work with data visualization dashboards (D3.js, Recharts, Power BI, Tableau) Consulting or agency background with multiple concurrent client engagements
Data Scientist / Engineer
Shift Technology Boston, Massachusetts
Job DescriptionJob Description Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure-empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve. Your browser does not support the video tag. Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance. Learn About the Team This role is part of our Data Science team which is the largest team in our organization consisting of over 200+ Data Scientists throughout the world. Our Data Scientists work in a full lifecycle role and on a broad range of subjects acquiring extensive technical and professional experience in data science, data engineering, coding, business understanding and client engagement. Our company is small enough that each person's achievements has an impact on our overall performance, yet big enough to be a world leader and innovator in our domain. As a member of the data science team, you will be working alongside our technical experts and your role will be key to rolling out our enterprise level solutions to our clients. Key Responsibilities Your role will be to actively contribute to the US- Insurance roadmap and clients, and working on various data types such as structured data, free text, documents and images. Build and productionize data pipelines (structured, text, documents, images) optimized for LLMs and multi-modal models. Design, develop and deploy LLM-based solutions (RAG, embeddings, instruction tuning) for subrogation, claims handling, document understanding, and related use cases. Experiment with the latest in Agentic AI technologies (Langchain/Langgraph, OpenAI Agent SDK, MCP, A2A) and develop MVP for the next generation of autonomous subrogation solutions. Develop "Chain-of-Thought" and "ReAct" prompting strategies to ensure the agent can justify its liability percentages based on the Comparative Negligence laws of different jurisdictions. Create custom "tools" for the agent, allowing it to query internal databases, call external weather APIs, or calculate impact force based on telemetry data. Establish rigorous evaluation frameworks (LLM-as-a-judge) to ensure the agent's decisions are unbiased, legally sound, and explainable. Ensure responsible-AI practices: privacy, hallucination mitigation, explainability and compliance. Lead client workshops, present prototypes, gather feedback and help define roadmap priorities. WHAT WE ARE LOOKING FOR We are looking for candidates with diverse skills to help us build excellent technology solutions for our clients and be proficient in the following skills: Expert proficiency in production-level object-oriented programming (OOP) for building scalable and reliable systems. Proven hands-on experience with Large Language Models (LLMs) and generative AI techniques (including RAG, embeddings, prompt engineering, and model tuning), leveraging frameworks such as OpenAI/Anthropic or open-source variants. Solid foundation in ML fundamentals with practical experience in the full machine learning lifecycle, including model evaluation, monitoring, versioning, and deployment in production environments. Experience designing and implementing robust data pipelines for document, OCR, and multi-modal data workflows. Agentic Frameworks: Experience with integrating frameworks like LangChain/LangGraph, OpenAI Agent SDK, CrewAI, A2A/MCP with Databricks or Azure-hosted models (e.g., DBRX, OpenAI GPT-5.3, Anthropic Claude, Google Gemini). Demonstrated ability to effectively engage with clients, translate complex business needs into clear, actionable technical solutions, and manage stakeholder expectations. Highly Desired Skills Databricks Ecosystem: Deep expertise in Mosaic AI (formerly MosaicML), Unity Catalog, and Delta Lake. Good understanding of Spark data architecture is a plus. Experience using MLflow for the full lifecycle: from experiment tracking and prompt engineering in the AI Playground to model evaluation. The range listed is for base compensation. Your actual base salary will vary based on factors including location and individual qualifications objectively assessed during the interview process. In addition to base salary, your total rewards package will include additional components such as incentive pay and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the specific details for this position. Base Salary Pay Range$80,000-$100,000 USD To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we'd like to highlight: Flexible remote and hybrid working options Competitive Salary and a variable component tied to personal and company performance Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth Generous PTO and paid holidays Mental health benefits 2 MAD Days per year (Make A Difference Days for paid volunteering) Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details. At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria. Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. Please be aware of scammers and only trust correspondence that comes from emails ending in . We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process. Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.
04/24/2026
Full time
Job DescriptionJob Description Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure-empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve. Your browser does not support the video tag. Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance. Learn About the Team This role is part of our Data Science team which is the largest team in our organization consisting of over 200+ Data Scientists throughout the world. Our Data Scientists work in a full lifecycle role and on a broad range of subjects acquiring extensive technical and professional experience in data science, data engineering, coding, business understanding and client engagement. Our company is small enough that each person's achievements has an impact on our overall performance, yet big enough to be a world leader and innovator in our domain. As a member of the data science team, you will be working alongside our technical experts and your role will be key to rolling out our enterprise level solutions to our clients. Key Responsibilities Your role will be to actively contribute to the US- Insurance roadmap and clients, and working on various data types such as structured data, free text, documents and images. Build and productionize data pipelines (structured, text, documents, images) optimized for LLMs and multi-modal models. Design, develop and deploy LLM-based solutions (RAG, embeddings, instruction tuning) for subrogation, claims handling, document understanding, and related use cases. Experiment with the latest in Agentic AI technologies (Langchain/Langgraph, OpenAI Agent SDK, MCP, A2A) and develop MVP for the next generation of autonomous subrogation solutions. Develop "Chain-of-Thought" and "ReAct" prompting strategies to ensure the agent can justify its liability percentages based on the Comparative Negligence laws of different jurisdictions. Create custom "tools" for the agent, allowing it to query internal databases, call external weather APIs, or calculate impact force based on telemetry data. Establish rigorous evaluation frameworks (LLM-as-a-judge) to ensure the agent's decisions are unbiased, legally sound, and explainable. Ensure responsible-AI practices: privacy, hallucination mitigation, explainability and compliance. Lead client workshops, present prototypes, gather feedback and help define roadmap priorities. WHAT WE ARE LOOKING FOR We are looking for candidates with diverse skills to help us build excellent technology solutions for our clients and be proficient in the following skills: Expert proficiency in production-level object-oriented programming (OOP) for building scalable and reliable systems. Proven hands-on experience with Large Language Models (LLMs) and generative AI techniques (including RAG, embeddings, prompt engineering, and model tuning), leveraging frameworks such as OpenAI/Anthropic or open-source variants. Solid foundation in ML fundamentals with practical experience in the full machine learning lifecycle, including model evaluation, monitoring, versioning, and deployment in production environments. Experience designing and implementing robust data pipelines for document, OCR, and multi-modal data workflows. Agentic Frameworks: Experience with integrating frameworks like LangChain/LangGraph, OpenAI Agent SDK, CrewAI, A2A/MCP with Databricks or Azure-hosted models (e.g., DBRX, OpenAI GPT-5.3, Anthropic Claude, Google Gemini). Demonstrated ability to effectively engage with clients, translate complex business needs into clear, actionable technical solutions, and manage stakeholder expectations. Highly Desired Skills Databricks Ecosystem: Deep expertise in Mosaic AI (formerly MosaicML), Unity Catalog, and Delta Lake. Good understanding of Spark data architecture is a plus. Experience using MLflow for the full lifecycle: from experiment tracking and prompt engineering in the AI Playground to model evaluation. The range listed is for base compensation. Your actual base salary will vary based on factors including location and individual qualifications objectively assessed during the interview process. In addition to base salary, your total rewards package will include additional components such as incentive pay and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the specific details for this position. Base Salary Pay Range$80,000-$100,000 USD To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we'd like to highlight: Flexible remote and hybrid working options Competitive Salary and a variable component tied to personal and company performance Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth Generous PTO and paid holidays Mental health benefits 2 MAD Days per year (Make A Difference Days for paid volunteering) Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details. At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria. Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. Please be aware of scammers and only trust correspondence that comes from emails ending in . We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process. Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.
Data Scientist / Engineer (Healthcare Solutions)
Shift Technology Boston, Massachusetts
Job DescriptionJob Description Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure-empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve. Your browser does not support the video tag. Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance. Learn About the Team This role is part of our Data Science team which is the largest team in our organization consisting of over 200+ Data Scientists throughout the world. Our Data Scientists work in a full lifecycle role and on a broad range of subjects acquiring extensive technical and professional experience in data science, data engineering, coding, business understanding and client engagement. Our company is small enough that each person's achievements have an impact on our overall performance, yet big enough to be a world leader and innovator in our domain. As a member of the data science team, you will be working alongside our technical experts and your role will be key to rolling out our enterprise level solutions to our clients. Key Responsibilities Your role will be to actively contribute to the US Health roadmap and clients, and working on various data types such as structured claims data, free text, documents and images. Build and productionize data pipelines (structured, text, documents, images) optimized for LLMs and multi-modal models. Design, develop and deploy LLM-based solutions (RAG, embeddings, instruction tuning) for claims handling, document understanding, and related use cases. Experiment with the latest in Agentic AI technologies (Langchain/Langgraph, OpenAI Agent SDK, MCP, A2A) and develop MVP for the next generation of payment integrity solutions. Create custom "tools" for the agent, allowing it to query internal databases, call external weather APIs, or calculate impact force based on telemetry data. Establish rigorous evaluation frameworks (LLM-as-a-judge) to ensure the agent's decisions are unbiased, legally sound, and explainable. Ensure responsible-AI practices: privacy, hallucination mitigation, explainability and compliance. Lead client workshops, present prototypes, gather feedback and help define roadmap priorities. WHAT WE ARE LOOKING FOR We are looking for candidates with diverse skills to help us build excellent technology solutions for our clients and be proficient in the following skills: Expert proficiency in production-level object-oriented programming (OOP) for building scalable and reliable systems. Proven hands-on experience with Large Language Models (LLMs) and generative AI techniques (including RAG, embeddings, prompt engineering, and model tuning), leveraging frameworks such as OpenAI/Anthropic or open-source variants. Solid foundation in ML fundamentals with practical experience in the full machine learning lifecycle, including model evaluation, monitoring, versioning, and deployment in production environments. Experience designing and implementing robust data pipelines for document, OCR, and multi-modal data workflows. Agentic Frameworks: Experience with integrating frameworks like LangChain/LangGraph, OpenAI Agent SDK, CrewAI, A2A/MCP with Databricks or Azure-hosted models (e.g., DBRX, OpenAI GPT-5.3, Anthropic Claude, Google Gemini). Demonstrated ability to effectively engage with clients, translate complex business needs into clear, actionable technical solutions, and manage stakeholder expectations. Highly Desired Skills Databricks Ecosystem: Deep expertise in Mosaic AI (formerly MosaicML), Unity Catalog, and Delta Lake. Good understanding of Spark data architecture is a plus. Experience using MLflow for the full lifecycle: from experiment tracking and prompt engineering in the AI Playground to model evaluation. The range listed is for base compensation. Your actual base salary will vary based on factors including location and individual qualifications objectively assessed during the interview process. In addition to base salary, your total rewards package will include additional components such as incentive pay and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the specific details for this position. Base Salary Pay Range$90,000-$105,000 USD To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we'd like to highlight: Flexible remote and hybrid working options Competitive Salary and a variable component tied to personal and company performance Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth Generous PTO and paid holidays Mental health benefits 2 MAD Days per year (Make A Difference Days for paid volunteering) Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details. At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria. Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. Please be aware of scammers and only trust correspondence that comes from emails ending in . We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process. Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.
04/24/2026
Full time
Job DescriptionJob Description Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure-empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve. Your browser does not support the video tag. Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance. Learn About the Team This role is part of our Data Science team which is the largest team in our organization consisting of over 200+ Data Scientists throughout the world. Our Data Scientists work in a full lifecycle role and on a broad range of subjects acquiring extensive technical and professional experience in data science, data engineering, coding, business understanding and client engagement. Our company is small enough that each person's achievements have an impact on our overall performance, yet big enough to be a world leader and innovator in our domain. As a member of the data science team, you will be working alongside our technical experts and your role will be key to rolling out our enterprise level solutions to our clients. Key Responsibilities Your role will be to actively contribute to the US Health roadmap and clients, and working on various data types such as structured claims data, free text, documents and images. Build and productionize data pipelines (structured, text, documents, images) optimized for LLMs and multi-modal models. Design, develop and deploy LLM-based solutions (RAG, embeddings, instruction tuning) for claims handling, document understanding, and related use cases. Experiment with the latest in Agentic AI technologies (Langchain/Langgraph, OpenAI Agent SDK, MCP, A2A) and develop MVP for the next generation of payment integrity solutions. Create custom "tools" for the agent, allowing it to query internal databases, call external weather APIs, or calculate impact force based on telemetry data. Establish rigorous evaluation frameworks (LLM-as-a-judge) to ensure the agent's decisions are unbiased, legally sound, and explainable. Ensure responsible-AI practices: privacy, hallucination mitigation, explainability and compliance. Lead client workshops, present prototypes, gather feedback and help define roadmap priorities. WHAT WE ARE LOOKING FOR We are looking for candidates with diverse skills to help us build excellent technology solutions for our clients and be proficient in the following skills: Expert proficiency in production-level object-oriented programming (OOP) for building scalable and reliable systems. Proven hands-on experience with Large Language Models (LLMs) and generative AI techniques (including RAG, embeddings, prompt engineering, and model tuning), leveraging frameworks such as OpenAI/Anthropic or open-source variants. Solid foundation in ML fundamentals with practical experience in the full machine learning lifecycle, including model evaluation, monitoring, versioning, and deployment in production environments. Experience designing and implementing robust data pipelines for document, OCR, and multi-modal data workflows. Agentic Frameworks: Experience with integrating frameworks like LangChain/LangGraph, OpenAI Agent SDK, CrewAI, A2A/MCP with Databricks or Azure-hosted models (e.g., DBRX, OpenAI GPT-5.3, Anthropic Claude, Google Gemini). Demonstrated ability to effectively engage with clients, translate complex business needs into clear, actionable technical solutions, and manage stakeholder expectations. Highly Desired Skills Databricks Ecosystem: Deep expertise in Mosaic AI (formerly MosaicML), Unity Catalog, and Delta Lake. Good understanding of Spark data architecture is a plus. Experience using MLflow for the full lifecycle: from experiment tracking and prompt engineering in the AI Playground to model evaluation. The range listed is for base compensation. Your actual base salary will vary based on factors including location and individual qualifications objectively assessed during the interview process. In addition to base salary, your total rewards package will include additional components such as incentive pay and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the specific details for this position. Base Salary Pay Range$90,000-$105,000 USD To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we'd like to highlight: Flexible remote and hybrid working options Competitive Salary and a variable component tied to personal and company performance Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth Generous PTO and paid holidays Mental health benefits 2 MAD Days per year (Make A Difference Days for paid volunteering) Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details. At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria. Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. Please be aware of scammers and only trust correspondence that comes from emails ending in . We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process. Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.
AI & Automation Engineer
D.A. Davidson Omaha, Nebraska
Job DescriptionJob DescriptionD.A. Davidson Companies is an independent, employee-owned company with a rich history spanning 90 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients' financial well-being, we also work to strengthen local communities-and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report. Summary/Function:We are seeking a Mid-Level AI and Automation Engineer to develop next-generation AI capabilities within our Microsoft-based environment. This role will focus on building intelligent assistants and automated workflows using tools like Microsoft 365 Copilot Studio, Power Automate, and Azure AI Foundry. The ideal candidate will combine software engineering expertise with a passion for leveraging AI to transform business processes in a financial services and wealth management domain. You will work on integrating large language model solutions into enterprise systems, ensuring they are secure, compliant, and deliver real value to end-users. Qualifications:• Education & Experience: Bachelor's degree in Computer Science, Software Engineering, or related field. 5+ years of experience in software development, automation engineering, or similar roles.• Microsoft Ecosystem Proficiency: Hands-on experience with Microsoft Power Automate and related Power Platform tools for workflow automation. Familiarity with M365 Copilot features or similar AI bot/agent development tools (e.g. Azure AI services, cognitive services).• Programming Skills: Proficiency in at least one programming or scripting language (such as Python, C#, or JavaScript) to extend and customize solutions. Experience building or consuming RESTful APIs and working with data integration.• Cloud & AI Knowledge: Working knowledge of Azure cloud services and AI/ML frameworks. Ability to deploy applications or automations in a cloud environment and integrate AI APIs (Azure OpenAI, Azure Cognitive Services, etc.).• DevOps Mindset: Experience with version control (git and Bitbucket) and continuous integration/continuous deployment (CI/CD) pipelines for software projects. Comfortable using tools like Azure DevOps or GitHub Actions to automate build-test-deploy processes. • Problem-Solving & Communication: Strong analytical and problem-solving skills with a track record of delivering solutions that meet business needs. Excellent communication skills to work effectively with both technical and non-technical team members.• Coordination: Align efforts with other lines-of-business and functional areas, such as our partners in Operations, Finance, Wealth Management, and more. Preferred Qualifications:• Copilot Studio Expertise: Experience with Microsoft 365 Copilot Studio - for example, having built or managed AI copilots/agents in a production setting. Knowledge of designing conversation flows, topics, tools, and using Copilot's advanced features (custom actions, agent-to-agent workflows).• Advanced AI & ML Skills: Familiarity with large language models beyond basic API usage - e.g., experience with prompt tuning, deploying LLMs, or implementing retrieval-augmented generation (RAG) pipelines with vector databases for domain-specific Q&A. Experience with Azure AI Foundry and Azure AI capabilities like document intelligence, computer vision, speech, and more. • Financial Services Experience: Background in financial services or wealth management technology projects. Understanding of industry regulatory requirements (e.g. data privacy, audit, model risk management) and how to design AI solutions that comply with them.• Security & Compliance Focus: hands-on experience implementing security, compliance, and responsible AI practices in software. For instance, familiarity with Microsoft's Responsible AI guidelines, Azure Purview for data governance, or similar tools to control AI use.• Innovation & Leadership: Demonstrated initiative in previous roles - maybe you introduced a new automation tool, led a pilot of an AI solution, or actively contributed to AI/automation communities. Microsoft certifications in Azure AI, Power Platform, or related areas would be an advantage, reflecting your commitment to staying current.• Lean and Agile background: Lots of experience working in highly-iterative development processes. You understand the principles of them but aren't married to any particular methodology.• Patience: Somebody prepared to deal with the boring and the tough. Every minute of every day in an AI role isn't always deploying new models and agents. An engineer in this role must also be willing and able to take on things like vendor integration, bug fixing, and other operational and administrative work that comes up day-to-day. The following is required from all associates of D.A. Davidson Companies:• Commitment to maintain client confidentiality and data security• Communicate in a clear and service-oriented manner; use appropriate, professional language and grammar to effectively exchange ideas and information• Ability to proactively work with both external and internal clients; relate with others in a professional manner to accomplish work responsibilities and objectives• Ability to maintain regular, predictable attendance Duties:• Design and Develop AI-Powered Workflows: Use Microsoft Copilot Studio and Power Platform (Power Automate, Power Apps) to design, build, and optimize AI assistants and automated workflows that enhance employee productivity and decision-making. • Integrate Enterprise Data and Systems: Connect AI copilots to enterprise data sources and APIs, enabling context-rich automation (e.g. integrating Azure AI services or databases with Copilot agents for real-time information retrieval).• Apply AI Best Practices: Implement prompt engineering techniques and fine-tune AI models or prompts to improve the relevance and accuracy of Copilot responses. Utilize Azure OpenAI or similar services to incorporate advanced language AI capabilities when needed.• Ensure Compliance and Security: Build solutions with robust security, privacy, and compliance controls in mind, aligning with corporate policies and industry regulations (financial data protection, responsible AI use, audit logging). Work closely with governance teams to enforce security standards for AI integrations.• DevOps and Monitoring: Develop CI/CD pipelines for deploying and updating AI agents or automation workflows, ensuring smooth rollouts and version control. Set up monitoring and telemetry dashboards to track performance, usage, and quickly address any issues.• Collaboration and Iteration: Work in an Agile team alongside product managers, business analysts, and designers to refine requirements and user stories. Iterate on solutions based on user feedback and analytics, continuously improving the AI assistants' effectiveness.• Documentation and Training: Document solution designs, workflows, and configurations. Help create user guides or demo sessions to drive adoption of the new AI-powered tools among employees and stakeholders. What do we offer:Competitive salary plus excellent benefits and perks including, but not limited to: •Medical, Dental and Vision•Company 401(k)and ESOP contribution •Generous sick, vacation, and maternity/parental leave•Paid holidays•Professional Development Opportunities•Tuition Reimbursement ($15,000 lifetime cap)•Discounted personal insurance including home, auto and recreational vehicles•Charitable gift-matching program•Davidson Day of Giving - Our tradition of positively impacting communities in which we live and work. The potential base pay hiring range for this role is $90,000 - $120,000 annually. The compensation offered will be determined on a case-by-case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate.At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. ACKNOWLEDGMENTPlease answer all questions carefully. By submitting this application for employment, I certify that all of the above information is true and complete and I understand that any falsification or omission of information made by me may disqualify me from further consideration for employment or, if hired, may result in my termination of my employment at any time during the period of my employment, regardless of the amount of time that has passed. California applicants, please see D.A. Davidson's California Resident Privacy Policy.
04/24/2026
Full time
Job DescriptionJob DescriptionD.A. Davidson Companies is an independent, employee-owned company with a rich history spanning 90 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients' financial well-being, we also work to strengthen local communities-and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report. Summary/Function:We are seeking a Mid-Level AI and Automation Engineer to develop next-generation AI capabilities within our Microsoft-based environment. This role will focus on building intelligent assistants and automated workflows using tools like Microsoft 365 Copilot Studio, Power Automate, and Azure AI Foundry. The ideal candidate will combine software engineering expertise with a passion for leveraging AI to transform business processes in a financial services and wealth management domain. You will work on integrating large language model solutions into enterprise systems, ensuring they are secure, compliant, and deliver real value to end-users. Qualifications:• Education & Experience: Bachelor's degree in Computer Science, Software Engineering, or related field. 5+ years of experience in software development, automation engineering, or similar roles.• Microsoft Ecosystem Proficiency: Hands-on experience with Microsoft Power Automate and related Power Platform tools for workflow automation. Familiarity with M365 Copilot features or similar AI bot/agent development tools (e.g. Azure AI services, cognitive services).• Programming Skills: Proficiency in at least one programming or scripting language (such as Python, C#, or JavaScript) to extend and customize solutions. Experience building or consuming RESTful APIs and working with data integration.• Cloud & AI Knowledge: Working knowledge of Azure cloud services and AI/ML frameworks. Ability to deploy applications or automations in a cloud environment and integrate AI APIs (Azure OpenAI, Azure Cognitive Services, etc.).• DevOps Mindset: Experience with version control (git and Bitbucket) and continuous integration/continuous deployment (CI/CD) pipelines for software projects. Comfortable using tools like Azure DevOps or GitHub Actions to automate build-test-deploy processes. • Problem-Solving & Communication: Strong analytical and problem-solving skills with a track record of delivering solutions that meet business needs. Excellent communication skills to work effectively with both technical and non-technical team members.• Coordination: Align efforts with other lines-of-business and functional areas, such as our partners in Operations, Finance, Wealth Management, and more. Preferred Qualifications:• Copilot Studio Expertise: Experience with Microsoft 365 Copilot Studio - for example, having built or managed AI copilots/agents in a production setting. Knowledge of designing conversation flows, topics, tools, and using Copilot's advanced features (custom actions, agent-to-agent workflows).• Advanced AI & ML Skills: Familiarity with large language models beyond basic API usage - e.g., experience with prompt tuning, deploying LLMs, or implementing retrieval-augmented generation (RAG) pipelines with vector databases for domain-specific Q&A. Experience with Azure AI Foundry and Azure AI capabilities like document intelligence, computer vision, speech, and more. • Financial Services Experience: Background in financial services or wealth management technology projects. Understanding of industry regulatory requirements (e.g. data privacy, audit, model risk management) and how to design AI solutions that comply with them.• Security & Compliance Focus: hands-on experience implementing security, compliance, and responsible AI practices in software. For instance, familiarity with Microsoft's Responsible AI guidelines, Azure Purview for data governance, or similar tools to control AI use.• Innovation & Leadership: Demonstrated initiative in previous roles - maybe you introduced a new automation tool, led a pilot of an AI solution, or actively contributed to AI/automation communities. Microsoft certifications in Azure AI, Power Platform, or related areas would be an advantage, reflecting your commitment to staying current.• Lean and Agile background: Lots of experience working in highly-iterative development processes. You understand the principles of them but aren't married to any particular methodology.• Patience: Somebody prepared to deal with the boring and the tough. Every minute of every day in an AI role isn't always deploying new models and agents. An engineer in this role must also be willing and able to take on things like vendor integration, bug fixing, and other operational and administrative work that comes up day-to-day. The following is required from all associates of D.A. Davidson Companies:• Commitment to maintain client confidentiality and data security• Communicate in a clear and service-oriented manner; use appropriate, professional language and grammar to effectively exchange ideas and information• Ability to proactively work with both external and internal clients; relate with others in a professional manner to accomplish work responsibilities and objectives• Ability to maintain regular, predictable attendance Duties:• Design and Develop AI-Powered Workflows: Use Microsoft Copilot Studio and Power Platform (Power Automate, Power Apps) to design, build, and optimize AI assistants and automated workflows that enhance employee productivity and decision-making. • Integrate Enterprise Data and Systems: Connect AI copilots to enterprise data sources and APIs, enabling context-rich automation (e.g. integrating Azure AI services or databases with Copilot agents for real-time information retrieval).• Apply AI Best Practices: Implement prompt engineering techniques and fine-tune AI models or prompts to improve the relevance and accuracy of Copilot responses. Utilize Azure OpenAI or similar services to incorporate advanced language AI capabilities when needed.• Ensure Compliance and Security: Build solutions with robust security, privacy, and compliance controls in mind, aligning with corporate policies and industry regulations (financial data protection, responsible AI use, audit logging). Work closely with governance teams to enforce security standards for AI integrations.• DevOps and Monitoring: Develop CI/CD pipelines for deploying and updating AI agents or automation workflows, ensuring smooth rollouts and version control. Set up monitoring and telemetry dashboards to track performance, usage, and quickly address any issues.• Collaboration and Iteration: Work in an Agile team alongside product managers, business analysts, and designers to refine requirements and user stories. Iterate on solutions based on user feedback and analytics, continuously improving the AI assistants' effectiveness.• Documentation and Training: Document solution designs, workflows, and configurations. Help create user guides or demo sessions to drive adoption of the new AI-powered tools among employees and stakeholders. What do we offer:Competitive salary plus excellent benefits and perks including, but not limited to: •Medical, Dental and Vision•Company 401(k)and ESOP contribution •Generous sick, vacation, and maternity/parental leave•Paid holidays•Professional Development Opportunities•Tuition Reimbursement ($15,000 lifetime cap)•Discounted personal insurance including home, auto and recreational vehicles•Charitable gift-matching program•Davidson Day of Giving - Our tradition of positively impacting communities in which we live and work. The potential base pay hiring range for this role is $90,000 - $120,000 annually. The compensation offered will be determined on a case-by-case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate.At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. ACKNOWLEDGMENTPlease answer all questions carefully. By submitting this application for employment, I certify that all of the above information is true and complete and I understand that any falsification or omission of information made by me may disqualify me from further consideration for employment or, if hired, may result in my termination of my employment at any time during the period of my employment, regardless of the amount of time that has passed. California applicants, please see D.A. Davidson's California Resident Privacy Policy.
DevOps Lead
Augeo Affinity Marketing Saint Paul, Minnesota
Job DescriptionJob DescriptionDescription: Hello, we're Augeo - we are a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members and channel partners across many industries and verticals. We serve hundreds of clients, including 70+ Fortune 500 companies, representing millions of end users. We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators and innovators. At Augeo, we're passionate about providing an inclusive workplace that values diversity and our sustainability initiatives. Everyone is welcome - our employees are comfortable bringing their authentic whole selves to work. Be you, reach your full potential. We work hard, we play hard and, most importantly, we care to our core about our teams and each other. We over-communicate around everything especially while we navigate our new hybrid world. Summary An Augeo DevOps Lead will serve as the senior technical leader responsible for the design, implementation, and continuous improvement of Augeo's CI/CD pipelines, container infrastructure, cloud environments, and DevSecOps practices across the entire engineering organization. This is a cross-platform leadership role spanning three distinct technology ecosystems: the AWE platform (TypeScript/React/Node.js/AWS), the Encore platform (.NET/C#/SQL Server), and our ColdFusion platforms (Lucee/ColdBox/MySQL) - each with unique build, deployment, and infrastructure requirements. You'll own the strategy and execution of Augeo's DevOps and DevSecOps roadmap, driving automation at every stage of the software delivery lifecycle while embedding security into pipelines and infrastructure from the ground up. You'll lead by example in leveraging AI-powered operations tools and agentic AI assistants to automate infrastructure provisioning, security scanning, incident response, and deployment workflows. You'll mentor engineers across all three platforms on DevOps best practices and establish Augeo's DevOps function as a model for AI-enabled, security-first infrastructure operations that accelerate delivery velocity while reducing risk. High-level Job Requirements Design, build, and maintain CI/CD pipelines using Jenkins and GitHub Actions across the AWE, Encore, and ColdFusion platforms, ensuring fast, reliable, and repeatable builds, tests, and deployments Define and enforce pipeline-as-code standards, managing Jenkinsfiles and GitHub Actions workflows in version control with proper branching, approval gates, and environment promotion strategies Automate build, test, and deployment processes end-to-end, minimizing manual intervention and reducing time-to-production across all platforms Manage and optimize containerized application deployments using Podman and Amazon ECS, including image builds, registry management, task definitions, service configurations, and auto-scaling policies Architect, provision, and maintain AWS cloud infrastructure (EC2, ECS, S3, RDS, Lambda, VPC, IAM, CloudFront, Route 53) using Infrastructure as Code tools (Terraform, CloudFormation, or similar) Develop and maintain PowerShell scripts and automation tooling for infrastructure provisioning, configuration management, deployment automation, and operational tasks across Windows and Linux environments Establish automated security compliance checks and vulnerability remediation workflows, ensuring continuous compliance with SOC 2 Type II, and supporting PCI-DSS and other regulatory requirements as needed Conduct regular security audits of infrastructure, pipelines, and deployment configurations, proactively identifying and remediating vulnerabilities before they reach production Leverage AI-powered operations tools (AIOps) and agentic AI assistants to automate infrastructure monitoring, anomaly detection, incident triage, capacity planning, and automated remediation workflows Design and deploy AI agents to accelerate DevOps workflows - automating security scanning, deployment validations, log analysis, runbook execution, and infrastructure drift detection Own incident response and production reliability practices, including on-call processes, post-incident reviews, and continuous improvement of system resilience Embrace Augeo's CORE values - Collaborative, Objective, Responsive and Earnest in all areas Competencies Proven track record leading DevOps strategy and implementation across multiple technology stacks and development teams Strong experience prioritizing initiatives based on business impact, security risk, and organizational capacity Champion adoption of AI-powered DevOps and DevSecOps tools across the organization, with demonstrated experience implementing AIOps practices that deliver measurable improvements in operational efficiency and security posture Desired Technical Skills 8+ years of hands-on experience in DevOps, infrastructure engineering, or site reliability engineering, with at least 3 years in a senior or lead capacity Deep expertise with Jenkins, including pipeline-as-code (Jenkinsfiles), distributed builds, plugin management, and integration with multiple SCM and deployment targets Strong proficiency with GitHub Actions, including workflow design, custom actions, matrix builds, environment secrets, and integration with AWS deployment targets Experience with Podman for container image builds, management, and deployment, including rootless containers, pod management, and Podman Compose for local development environments Deep experience with Amazon ECS (both Fargate and EC2 launch types), including task definitions, service configurations, load balancing, auto-scaling, and integration with ECR, CloudWatch, and IAM Proficiency with additional scripting languages (Python, Bash) for automation and tooling development Experience with Infrastructure as Code tools (Terraform, AWS CloudFormation, or similar) for managing cloud infrastructure in a version-controlled, repeatable manner Hands-on experience implementing DevSecOps practices including SAST (SonarQube, Checkmarx, or similar), DAST (OWASP ZAP, Burp Suite, or similar), SCA (Snyk, Dependabot, or similar), and container image scanning (Trivy, Grype, or similar) Experience with secrets management solutions (AWS Secrets Manager, HashiCorp Vault, or similar) and certificate management Proficiency with observability and monitoring tools (CloudWatch, Prometheus, Grafana, Datadog, ELK stack, New Relic, or similar) Familiarity with the deployment and infrastructure needs of .NET/C# applications, Node.js/TypeScript applications, and ColdFusion/Lucee (CommandBox) applications Familiarity with AI agent development for automated incident response, runbook execution, and infrastructure self-healing workflows Experience with networking fundamentals (VPC design, security groups, NACLs, DNS, CDN, load balancing) in AWS Education and Experience Four-year college degree from a regionally accredited college or university in Computer Science, Information Technology, Cybersecurity, or a related field preferred (or equivalent relevant experience) 8+ years of experience in DevOps, infrastructure engineering, or site reliability engineering 3+ years in a senior or lead capacity, providing technical direction and mentorship to other engineers Relevant certifications are a plus (AWS Solutions Architect, AWS DevOps Engineer, Certified Kubernetes Administrator, CompTIA Security+, CISSP, or similar) Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Travel Travel is primarily local during the business day, although occasional out-of-area and overnight travel may be expected for team gatherings, client engagements, or executive off-sites. Benefits of joining team Augeo We offer Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations) We offer paid Long-Term disability and Life Insurance HSA/FSA plans We offer varying voluntary benefits such as critical, hospital, pet coverage and much more Employee benefit education, campaigns and wellness opportunities 401k retirement matching and financial planning resources Education reimbursement Several EAP resources 13 paid holidays and PTO time Rewards, incentives and gamification for birthdays, Work-aversery's, professional and personal milestones, company involvement and kudos Employee referral bonuses Employee group opportunities Fun . click apply for full job details
04/24/2026
Full time
Job DescriptionJob DescriptionDescription: Hello, we're Augeo - we are a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members and channel partners across many industries and verticals. We serve hundreds of clients, including 70+ Fortune 500 companies, representing millions of end users. We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators and innovators. At Augeo, we're passionate about providing an inclusive workplace that values diversity and our sustainability initiatives. Everyone is welcome - our employees are comfortable bringing their authentic whole selves to work. Be you, reach your full potential. We work hard, we play hard and, most importantly, we care to our core about our teams and each other. We over-communicate around everything especially while we navigate our new hybrid world. Summary An Augeo DevOps Lead will serve as the senior technical leader responsible for the design, implementation, and continuous improvement of Augeo's CI/CD pipelines, container infrastructure, cloud environments, and DevSecOps practices across the entire engineering organization. This is a cross-platform leadership role spanning three distinct technology ecosystems: the AWE platform (TypeScript/React/Node.js/AWS), the Encore platform (.NET/C#/SQL Server), and our ColdFusion platforms (Lucee/ColdBox/MySQL) - each with unique build, deployment, and infrastructure requirements. You'll own the strategy and execution of Augeo's DevOps and DevSecOps roadmap, driving automation at every stage of the software delivery lifecycle while embedding security into pipelines and infrastructure from the ground up. You'll lead by example in leveraging AI-powered operations tools and agentic AI assistants to automate infrastructure provisioning, security scanning, incident response, and deployment workflows. You'll mentor engineers across all three platforms on DevOps best practices and establish Augeo's DevOps function as a model for AI-enabled, security-first infrastructure operations that accelerate delivery velocity while reducing risk. High-level Job Requirements Design, build, and maintain CI/CD pipelines using Jenkins and GitHub Actions across the AWE, Encore, and ColdFusion platforms, ensuring fast, reliable, and repeatable builds, tests, and deployments Define and enforce pipeline-as-code standards, managing Jenkinsfiles and GitHub Actions workflows in version control with proper branching, approval gates, and environment promotion strategies Automate build, test, and deployment processes end-to-end, minimizing manual intervention and reducing time-to-production across all platforms Manage and optimize containerized application deployments using Podman and Amazon ECS, including image builds, registry management, task definitions, service configurations, and auto-scaling policies Architect, provision, and maintain AWS cloud infrastructure (EC2, ECS, S3, RDS, Lambda, VPC, IAM, CloudFront, Route 53) using Infrastructure as Code tools (Terraform, CloudFormation, or similar) Develop and maintain PowerShell scripts and automation tooling for infrastructure provisioning, configuration management, deployment automation, and operational tasks across Windows and Linux environments Establish automated security compliance checks and vulnerability remediation workflows, ensuring continuous compliance with SOC 2 Type II, and supporting PCI-DSS and other regulatory requirements as needed Conduct regular security audits of infrastructure, pipelines, and deployment configurations, proactively identifying and remediating vulnerabilities before they reach production Leverage AI-powered operations tools (AIOps) and agentic AI assistants to automate infrastructure monitoring, anomaly detection, incident triage, capacity planning, and automated remediation workflows Design and deploy AI agents to accelerate DevOps workflows - automating security scanning, deployment validations, log analysis, runbook execution, and infrastructure drift detection Own incident response and production reliability practices, including on-call processes, post-incident reviews, and continuous improvement of system resilience Embrace Augeo's CORE values - Collaborative, Objective, Responsive and Earnest in all areas Competencies Proven track record leading DevOps strategy and implementation across multiple technology stacks and development teams Strong experience prioritizing initiatives based on business impact, security risk, and organizational capacity Champion adoption of AI-powered DevOps and DevSecOps tools across the organization, with demonstrated experience implementing AIOps practices that deliver measurable improvements in operational efficiency and security posture Desired Technical Skills 8+ years of hands-on experience in DevOps, infrastructure engineering, or site reliability engineering, with at least 3 years in a senior or lead capacity Deep expertise with Jenkins, including pipeline-as-code (Jenkinsfiles), distributed builds, plugin management, and integration with multiple SCM and deployment targets Strong proficiency with GitHub Actions, including workflow design, custom actions, matrix builds, environment secrets, and integration with AWS deployment targets Experience with Podman for container image builds, management, and deployment, including rootless containers, pod management, and Podman Compose for local development environments Deep experience with Amazon ECS (both Fargate and EC2 launch types), including task definitions, service configurations, load balancing, auto-scaling, and integration with ECR, CloudWatch, and IAM Proficiency with additional scripting languages (Python, Bash) for automation and tooling development Experience with Infrastructure as Code tools (Terraform, AWS CloudFormation, or similar) for managing cloud infrastructure in a version-controlled, repeatable manner Hands-on experience implementing DevSecOps practices including SAST (SonarQube, Checkmarx, or similar), DAST (OWASP ZAP, Burp Suite, or similar), SCA (Snyk, Dependabot, or similar), and container image scanning (Trivy, Grype, or similar) Experience with secrets management solutions (AWS Secrets Manager, HashiCorp Vault, or similar) and certificate management Proficiency with observability and monitoring tools (CloudWatch, Prometheus, Grafana, Datadog, ELK stack, New Relic, or similar) Familiarity with the deployment and infrastructure needs of .NET/C# applications, Node.js/TypeScript applications, and ColdFusion/Lucee (CommandBox) applications Familiarity with AI agent development for automated incident response, runbook execution, and infrastructure self-healing workflows Experience with networking fundamentals (VPC design, security groups, NACLs, DNS, CDN, load balancing) in AWS Education and Experience Four-year college degree from a regionally accredited college or university in Computer Science, Information Technology, Cybersecurity, or a related field preferred (or equivalent relevant experience) 8+ years of experience in DevOps, infrastructure engineering, or site reliability engineering 3+ years in a senior or lead capacity, providing technical direction and mentorship to other engineers Relevant certifications are a plus (AWS Solutions Architect, AWS DevOps Engineer, Certified Kubernetes Administrator, CompTIA Security+, CISSP, or similar) Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Travel Travel is primarily local during the business day, although occasional out-of-area and overnight travel may be expected for team gatherings, client engagements, or executive off-sites. Benefits of joining team Augeo We offer Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations) We offer paid Long-Term disability and Life Insurance HSA/FSA plans We offer varying voluntary benefits such as critical, hospital, pet coverage and much more Employee benefit education, campaigns and wellness opportunities 401k retirement matching and financial planning resources Education reimbursement Several EAP resources 13 paid holidays and PTO time Rewards, incentives and gamification for birthdays, Work-aversery's, professional and personal milestones, company involvement and kudos Employee referral bonuses Employee group opportunities Fun . click apply for full job details
Senior Security Researcher
Veracode Burlington, Massachusetts
Job DescriptionJob Description Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market? Look no further than Veracode! Veracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment. Learn more at , on the Veracode blog, and on LinkedIn and Twitter. We are seeking a Principal AI Researcher to join Veracode's AI & Innovation Research Group. The Principal AI Researcher will lead research projects for improving Veracode's product portfolio or creating new products through the application of AI. They will also coach and guide engineering teams during the implementation of AI projects. What you will be responsible for: Conduct research to identify and implement new AI technologies and techniques across Veracode's products Design and implement experiments to evaluate the effectiveness of AI technologies through proof of concepts (PoCs) Collaborate with cross-functional teams to integrate AI solutions into existing products and systems. Stay current on industry trends and advancements in AI research and technology. Mentor and guide researchers and developers across teams on AI techniques. Required Skills: Bachelor's or Master's Degree in Computer Science, Machine Learning, Artificial Intelligence, or a related field, or equivalent hands-on experience in AI development. Proven track record as an AI Researcher / Engineer, with portfolio examples of successful machine learning or AI projects. Proficiency in programming languages such as Python or Java. Familiarity with data preprocessing, feature engineering, and model evaluation techniques essential for AI / ML projects. Strong understanding of various machine learning algorithms, including supervised and unsupervised learning, reinforcement learning, and neural networks. Solid grasp of mathematical concepts relevant to AI, such as linear algebra, calculus, and statistics. Hands-on experience with Context Engineering, Fine-Tuning (e.g. LoRA), Retrieval-Augmented-Generation (RAG), Multi-Agent Patterns or other GenAI techniques. Experience with AI / ML frameworks and tools like LangChain, Spring AI, LlamaIndex, AutoGen, Crew.AI, LangFuse, AWS Bedrock / SageMaker. Experience with version control systems like Git, enabling effective collaboration and code management. Strong problem-solving skills and the ability to think critically and analytically. A passion for staying updated with the latest advancements in AI research and technology. What we offer you: Outstanding Medical, Dental, and Vision Coverage to meet all your healthcare needs. Wellness benefits to help you focus on what's most important. "Take What You Need" time off policy. Extensive development and training offerings to help you grow your career at Veracode. Generous 401k match to help save for your future. Amazing community of professionals who take pride in what we do every day. Compensation Transparency In accordance with U.S. pay transparency laws, Veracode provides compensation transparency for roles based in the United States. Click here to view our compensation ranges by grade. Please note, specific compensation may be influenced by various factors including candidates experience, education, and work location. Job Grade: Principal Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Fraudulent Recruitment Alert - Be Aware and Stay Informed At Veracode, we prioritize a secure recruitment process. Unfortunately, fake recruitment and job offer scams are on the rise. They aim to deceive candidates through emails and calls to obtain sensitive information. Here's our recruitment promise to you: Comprehensive Interview Process: We never extend job offers without a comprehensive interview process involving our recruitment team and hiring managers. Offer Communications: Our job offers are not sent solely through email, and we will never ask you to pay for your own hardware. Email Verification: Recruiting emails from Veracode will always originate from an email address. If you have any doubts about the authenticity of an email, letter, or telephone communication claiming to be from Veracode, please reach out to us at before taking any further action.
04/24/2026
Full time
Job DescriptionJob Description Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market? Look no further than Veracode! Veracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment. Learn more at , on the Veracode blog, and on LinkedIn and Twitter. We are seeking a Principal AI Researcher to join Veracode's AI & Innovation Research Group. The Principal AI Researcher will lead research projects for improving Veracode's product portfolio or creating new products through the application of AI. They will also coach and guide engineering teams during the implementation of AI projects. What you will be responsible for: Conduct research to identify and implement new AI technologies and techniques across Veracode's products Design and implement experiments to evaluate the effectiveness of AI technologies through proof of concepts (PoCs) Collaborate with cross-functional teams to integrate AI solutions into existing products and systems. Stay current on industry trends and advancements in AI research and technology. Mentor and guide researchers and developers across teams on AI techniques. Required Skills: Bachelor's or Master's Degree in Computer Science, Machine Learning, Artificial Intelligence, or a related field, or equivalent hands-on experience in AI development. Proven track record as an AI Researcher / Engineer, with portfolio examples of successful machine learning or AI projects. Proficiency in programming languages such as Python or Java. Familiarity with data preprocessing, feature engineering, and model evaluation techniques essential for AI / ML projects. Strong understanding of various machine learning algorithms, including supervised and unsupervised learning, reinforcement learning, and neural networks. Solid grasp of mathematical concepts relevant to AI, such as linear algebra, calculus, and statistics. Hands-on experience with Context Engineering, Fine-Tuning (e.g. LoRA), Retrieval-Augmented-Generation (RAG), Multi-Agent Patterns or other GenAI techniques. Experience with AI / ML frameworks and tools like LangChain, Spring AI, LlamaIndex, AutoGen, Crew.AI, LangFuse, AWS Bedrock / SageMaker. Experience with version control systems like Git, enabling effective collaboration and code management. Strong problem-solving skills and the ability to think critically and analytically. A passion for staying updated with the latest advancements in AI research and technology. What we offer you: Outstanding Medical, Dental, and Vision Coverage to meet all your healthcare needs. Wellness benefits to help you focus on what's most important. "Take What You Need" time off policy. Extensive development and training offerings to help you grow your career at Veracode. Generous 401k match to help save for your future. Amazing community of professionals who take pride in what we do every day. Compensation Transparency In accordance with U.S. pay transparency laws, Veracode provides compensation transparency for roles based in the United States. Click here to view our compensation ranges by grade. Please note, specific compensation may be influenced by various factors including candidates experience, education, and work location. Job Grade: Principal Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Fraudulent Recruitment Alert - Be Aware and Stay Informed At Veracode, we prioritize a secure recruitment process. Unfortunately, fake recruitment and job offer scams are on the rise. They aim to deceive candidates through emails and calls to obtain sensitive information. Here's our recruitment promise to you: Comprehensive Interview Process: We never extend job offers without a comprehensive interview process involving our recruitment team and hiring managers. Offer Communications: Our job offers are not sent solely through email, and we will never ask you to pay for your own hardware. Email Verification: Recruiting emails from Veracode will always originate from an email address. If you have any doubts about the authenticity of an email, letter, or telephone communication claiming to be from Veracode, please reach out to us at before taking any further action.
Engineer/Sr Engineer, IT Service Management
American Airlines Fort Worth, Texas
Intro Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. IT Asset Management within the ITSM organization ensures that all technology assets-hardware, software, cloud, and OT-are accurately tracked, governed, and maintained throughout their lifecycle to support reliable service delivery and compliance. ITAM focuses on creating a trusted source of asset data by aligning inventories with discovery tools, CMDB structures, and operational processes, enabling better decision making, cost control, and risk reduction. This role emphasizes data integrity, platform reliability, and lifecycle enforcement by monitoring discovery pipelines, analyzing discrepancies, and engineering durable automation to resolve systemic issues. By partnering with engineering, cybersecurity, procurement, audit, and operations teams, ITAM enhances visibility into the technology estate, reduces risk, improves decision-making, and ensures assets effectively support business and IT objectives. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Serve as the subject-matter expert for systems such as ServiceNow CMDB, Tanium, Flexera, cloud provider APIs, and OT discovery platforms. Lead technical governance of enterprise asset discovery and CMDB data integrity across SAM and HAM domains Deploy, configure, and optimize infrastructure components (compute, storage, network, cloud services) that underpin ITAM/CMDB and discovery ecosystems. Develop, test, and document automation, scripts, and tooling that improve platform reliability, lifecycle management, and data quality while reducing manual processes. Architect resilient, scalable solutions including backup, disaster recovery, and failover patterns for mission critical platforms. Lead technical design for new infrastructure capabilities, integrations, and modernization initiatives across on prem, cloud, and hybrid environments. Conduct root cause analysis for infrastructure or data integrity issues and drive permanent remediation through design and engineering solutions. Establish and maintain platform observability through logging, monitoring, health checks, and validation workflows. Ensure infrastructure changes follow best practices for resiliency, security, supportability, and ITSM alignment. Evaluate vulnerabilities and operational weaknesses related to infrastructure and recommend mitigation strategies. Create and maintain detailed architecture diagrams, technical documentation, operational runbooks, and lifecycle standards. Guide engineering teams through infrastructure patterns, platform operations, DR design, and CMDB/asset related data flows. Champion reusability, standardization, and consistent architecture patterns across systems and integrations. Collaborate with cybersecurity, cloud engineering, audit, ITSM, and operations teams to deliver aligned, cross domain technical solutions. Provide technical leadership and mentorship, influencing design decisions and fostering engineering excellence across the organization. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 3+ years of experience designing, developing, and implementing large-scale solutions in production environments Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training Airline Industry experience Skills, Licenses & Certifications Proficiency with the following technologies: Deployment Technologies: Kubernetes, Docker Source Control: GitHub, Azure DevOps Cloud Providers such as Azure and AWS Ability to optimize solutions for performance, resiliency and reliability while maintaining an eye toward simplicity Ability to concisely convey ideas verbally, in writing, in code, and in diagrams Experience working within Agile methodologies (e.g., SCRUM) and DevOps toolchains, including Continuous Integration and Continuous Deployment Ability to analyze complex infrastructure and data integrity problems and engineer durable technical solutions. Experience supporting enterprise ecosystems spanning Software Asset Management (SAM), Hardware Asset Management (HAM), CMDB governance, and discovery platforms. Flexera One modules including IT Asset Management (ITAM), IT Visibility (ITV), SaaS Manager, Licensing, Reporting, Data Collection, and Administration Agent and agentless discovery, beacon configuration, and integrations with Azure, SCCM, JAMF, VMware, Archer, and Tanium Business Intelligence & Reporting using dashboards, Power BI, GraphQL queries, and SQL-based ETL pipelines Experience with Tanium administration, including the Tanium Asset module, and automation workflows. Proficiency in data integration and automation using REST APIs, GraphQL, PowerShell, SQL, and Bash, including ETL pipeline design, agent deployment automation, and advanced troubleshooting of discovery agents, beacon logs, and data collection processes. Experience with Dynatrace or equivalent monitoring tools in high-availability environments. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
04/24/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. IT Asset Management within the ITSM organization ensures that all technology assets-hardware, software, cloud, and OT-are accurately tracked, governed, and maintained throughout their lifecycle to support reliable service delivery and compliance. ITAM focuses on creating a trusted source of asset data by aligning inventories with discovery tools, CMDB structures, and operational processes, enabling better decision making, cost control, and risk reduction. This role emphasizes data integrity, platform reliability, and lifecycle enforcement by monitoring discovery pipelines, analyzing discrepancies, and engineering durable automation to resolve systemic issues. By partnering with engineering, cybersecurity, procurement, audit, and operations teams, ITAM enhances visibility into the technology estate, reduces risk, improves decision-making, and ensures assets effectively support business and IT objectives. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Serve as the subject-matter expert for systems such as ServiceNow CMDB, Tanium, Flexera, cloud provider APIs, and OT discovery platforms. Lead technical governance of enterprise asset discovery and CMDB data integrity across SAM and HAM domains Deploy, configure, and optimize infrastructure components (compute, storage, network, cloud services) that underpin ITAM/CMDB and discovery ecosystems. Develop, test, and document automation, scripts, and tooling that improve platform reliability, lifecycle management, and data quality while reducing manual processes. Architect resilient, scalable solutions including backup, disaster recovery, and failover patterns for mission critical platforms. Lead technical design for new infrastructure capabilities, integrations, and modernization initiatives across on prem, cloud, and hybrid environments. Conduct root cause analysis for infrastructure or data integrity issues and drive permanent remediation through design and engineering solutions. Establish and maintain platform observability through logging, monitoring, health checks, and validation workflows. Ensure infrastructure changes follow best practices for resiliency, security, supportability, and ITSM alignment. Evaluate vulnerabilities and operational weaknesses related to infrastructure and recommend mitigation strategies. Create and maintain detailed architecture diagrams, technical documentation, operational runbooks, and lifecycle standards. Guide engineering teams through infrastructure patterns, platform operations, DR design, and CMDB/asset related data flows. Champion reusability, standardization, and consistent architecture patterns across systems and integrations. Collaborate with cybersecurity, cloud engineering, audit, ITSM, and operations teams to deliver aligned, cross domain technical solutions. Provide technical leadership and mentorship, influencing design decisions and fostering engineering excellence across the organization. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 3+ years of experience designing, developing, and implementing large-scale solutions in production environments Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training Airline Industry experience Skills, Licenses & Certifications Proficiency with the following technologies: Deployment Technologies: Kubernetes, Docker Source Control: GitHub, Azure DevOps Cloud Providers such as Azure and AWS Ability to optimize solutions for performance, resiliency and reliability while maintaining an eye toward simplicity Ability to concisely convey ideas verbally, in writing, in code, and in diagrams Experience working within Agile methodologies (e.g., SCRUM) and DevOps toolchains, including Continuous Integration and Continuous Deployment Ability to analyze complex infrastructure and data integrity problems and engineer durable technical solutions. Experience supporting enterprise ecosystems spanning Software Asset Management (SAM), Hardware Asset Management (HAM), CMDB governance, and discovery platforms. Flexera One modules including IT Asset Management (ITAM), IT Visibility (ITV), SaaS Manager, Licensing, Reporting, Data Collection, and Administration Agent and agentless discovery, beacon configuration, and integrations with Azure, SCCM, JAMF, VMware, Archer, and Tanium Business Intelligence & Reporting using dashboards, Power BI, GraphQL queries, and SQL-based ETL pipelines Experience with Tanium administration, including the Tanium Asset module, and automation workflows. Proficiency in data integration and automation using REST APIs, GraphQL, PowerShell, SQL, and Bash, including ETL pipeline design, agent deployment automation, and advanced troubleshooting of discovery agents, beacon logs, and data collection processes. Experience with Dynatrace or equivalent monitoring tools in high-availability environments. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Associate, AI GP Development
Investcorp Strategic Capital Group
Strategic Capital Group: Associate/Sr Associate, Artificial Intelligence (AI) GP Development (Value Creation Team) Location: New York I. About Investcorp: Investcorp is a global alternative investment manager founded in 1982, specializing in private equity, real assets, credit, and liquid strategies for institutional and private clients worldwide. II. About the Strategic Capital Group: Investcorp Strategic Capital Group (SCG) acquires minority interests in leading private market asset managers (Partner GPs) to support long-term business growth. Through its value creation function (GP Development), SCG works closely with Partner GP management teams to develop and implement strategic initiatives spanning fundraising, technology, operations, and human capital. SCG embraced the practical deployment of artificial intelligence in 2023 and now seeks an Associate, AI GP Development to enhance AI implementation across SCG's ecosystem. III. Job Summary: As a GP Development Associate/Sr Associate in the Strategic Capital Group (SCG), you will build relationships across our portfolio of private market GPs ("Partner GPs") while designing, deploying, and scaling artificial intelligence solutions to support the development of our Partner GPs' business initiatives. This role focuses on the practical application of AI, automation, and agentic workflows across a private market GP's full range of internal processes. The Associate will work closely with SCG colleagues and management at Partner GPs to identify, prototype, and manage change for AI-enabled initiatives across a firm's investment process, technology, operations, fundraising. IV. Key Responsibilities: Relationship Management: Build relationships across our portfolio of private market GPs. Strategic Initiatives: Collaborate with Partner GP management teams to design and implement AI-enabled strategic initiatives across a GP's investment process, value creation, fundraising, technology, operations, and other functions. Project Management: Execute multiple GP Development and AI deployment projects simultaneously across the Partner GP portfolio. Subject Matter Expertise: Deploy subject matter expertise in fields most relevant to private market GPs such as artificial intelligence, automation, technology, investments, fundraising, operations, human capital, procurement, product development, fundraising, and firm infrastructure. Agentic Workflows & Automation: Design, build, and manage agentic workflows, including multi-agent orchestration, desktop agents, and human-in-the-loop automation to improve productivity and decision-making. Technical Execution: Develop scripts, tools, and prototypes using Python and SQL; integrate AI models and enterprise systems via APIs. AI Tools & Platforms: Leverage and evaluate leading AI platforms including ChatGPT, Claude, and Microsoft Copilot to support scalable AI adoption. Change Management and MDM: Support organizational change management related to AI adoption, including master data management (MDM), training, workflow redesign, stakeholder communication, and user enablement. CRM and Message Boards: Monitor and populate CRM systems and Partner GP message boards, tracking inquiries, initiatives, and internal follow-ups. Reporting and Tracking: Maintain databases of Partner GP interactions, AI initiatives, deliverables, and performance metrics. V. Qualifications: Education: Bachelor's degree in Computer Science / Machine Learning, or Business, Finance, Economics, Engineering, or a related field. MBA or advanced degree additive. Experience: 2-5+ years of experience in management consulting, private equity value creation, technology, analytics, or a related field. Hands-on experience with Python, SQL, APIs, and AI-enabled workflow development strongly preferred. Attributes: Self-motivated, detail-oriented, and comfortable working in a fast-paced, entrepreneurial environment with strong interpersonal and communication skills. VI. Compensation: Competitive salary and benefits package, including performance-based bonuses. VII. Location: New York City. Four days in-office and one WFH with occasional business travel. Relocation assistance is available. VIII. Skills & Qualifications A. Core requirements: Problem solving: Ability to translate ambiguous business questions into structured, data backed approaches and actionable outputs. End to end delivery: Experience taking work from early exploration through real world deployment, including user testing and adoption. Analytical rigor: Strong AI/quantitative foundation applied to practical business decisions. Data wrangling: Hands on experience cleaning, transforming, and engineering real world datasets. Stakeholder communication: Clear written and verbal communication with both technical and non technical audiences. Programming & applications: Proficiency in Python Working knowledge of SQL Proficiency in Microsoft Excel Agentic AI Experience designing, building, and supporting AI driven workflows, agents, and products. Hands on experience using one or more of Enterprise ChatGPT, Claude, or Microsoft Copilot. Experience applying agentic AI concepts to real business problems, including tool use, retrieval and knowledge, multi agent coordination, memory, and handoffs. Experience with agent development across one or more approaches: o Desktop and browser based agents: Building agents in tools like ChatGPT, Claude, or Copilot to automate desktop and browser workflows. o Business facing agent platforms: Building and managing agents in platforms such as Copilot Studio or similar low to moderate code environments. o SDKs: Building more customized or scalable agents using SDKs and APIs. Experience managing the agentic AI lifecycle, including: o Business requirements: Translating business needs into well scoped agent designs and delivery plans. o User testing and feedback: Running user testing, gathering feedback, and iterating based on real usage. o Risk and governance: Setting guardrails, managing permissions, and protecting sensitive data for safe deployment. o Evaluation and monitoring: Validating outputs, testing edge cases, and tracking quality, cost, and performance over time. o Adoption and enablement: Training users and creating playbooks to support adoption. o Documentation: Maintaining clear documentation for use cases, workflows, limitations, and support paths. B. Desired (but not required) qualifications: Integrations, automation, and data visualization: Comfort working with APIs and/or integrations across systems and data sources. Familiarity with Microsoft Power Platform tools such as Power Automate. Familiarity with Power BI for analysis and dashboard creation. Cloud and data platforms: Familiarity with Databricks. Familiarity with Azure, AWS, or GCP. Engineering best practices: Working knowledge of version control and collaborative development practices such as Git.
04/24/2026
Full time
Strategic Capital Group: Associate/Sr Associate, Artificial Intelligence (AI) GP Development (Value Creation Team) Location: New York I. About Investcorp: Investcorp is a global alternative investment manager founded in 1982, specializing in private equity, real assets, credit, and liquid strategies for institutional and private clients worldwide. II. About the Strategic Capital Group: Investcorp Strategic Capital Group (SCG) acquires minority interests in leading private market asset managers (Partner GPs) to support long-term business growth. Through its value creation function (GP Development), SCG works closely with Partner GP management teams to develop and implement strategic initiatives spanning fundraising, technology, operations, and human capital. SCG embraced the practical deployment of artificial intelligence in 2023 and now seeks an Associate, AI GP Development to enhance AI implementation across SCG's ecosystem. III. Job Summary: As a GP Development Associate/Sr Associate in the Strategic Capital Group (SCG), you will build relationships across our portfolio of private market GPs ("Partner GPs") while designing, deploying, and scaling artificial intelligence solutions to support the development of our Partner GPs' business initiatives. This role focuses on the practical application of AI, automation, and agentic workflows across a private market GP's full range of internal processes. The Associate will work closely with SCG colleagues and management at Partner GPs to identify, prototype, and manage change for AI-enabled initiatives across a firm's investment process, technology, operations, fundraising. IV. Key Responsibilities: Relationship Management: Build relationships across our portfolio of private market GPs. Strategic Initiatives: Collaborate with Partner GP management teams to design and implement AI-enabled strategic initiatives across a GP's investment process, value creation, fundraising, technology, operations, and other functions. Project Management: Execute multiple GP Development and AI deployment projects simultaneously across the Partner GP portfolio. Subject Matter Expertise: Deploy subject matter expertise in fields most relevant to private market GPs such as artificial intelligence, automation, technology, investments, fundraising, operations, human capital, procurement, product development, fundraising, and firm infrastructure. Agentic Workflows & Automation: Design, build, and manage agentic workflows, including multi-agent orchestration, desktop agents, and human-in-the-loop automation to improve productivity and decision-making. Technical Execution: Develop scripts, tools, and prototypes using Python and SQL; integrate AI models and enterprise systems via APIs. AI Tools & Platforms: Leverage and evaluate leading AI platforms including ChatGPT, Claude, and Microsoft Copilot to support scalable AI adoption. Change Management and MDM: Support organizational change management related to AI adoption, including master data management (MDM), training, workflow redesign, stakeholder communication, and user enablement. CRM and Message Boards: Monitor and populate CRM systems and Partner GP message boards, tracking inquiries, initiatives, and internal follow-ups. Reporting and Tracking: Maintain databases of Partner GP interactions, AI initiatives, deliverables, and performance metrics. V. Qualifications: Education: Bachelor's degree in Computer Science / Machine Learning, or Business, Finance, Economics, Engineering, or a related field. MBA or advanced degree additive. Experience: 2-5+ years of experience in management consulting, private equity value creation, technology, analytics, or a related field. Hands-on experience with Python, SQL, APIs, and AI-enabled workflow development strongly preferred. Attributes: Self-motivated, detail-oriented, and comfortable working in a fast-paced, entrepreneurial environment with strong interpersonal and communication skills. VI. Compensation: Competitive salary and benefits package, including performance-based bonuses. VII. Location: New York City. Four days in-office and one WFH with occasional business travel. Relocation assistance is available. VIII. Skills & Qualifications A. Core requirements: Problem solving: Ability to translate ambiguous business questions into structured, data backed approaches and actionable outputs. End to end delivery: Experience taking work from early exploration through real world deployment, including user testing and adoption. Analytical rigor: Strong AI/quantitative foundation applied to practical business decisions. Data wrangling: Hands on experience cleaning, transforming, and engineering real world datasets. Stakeholder communication: Clear written and verbal communication with both technical and non technical audiences. Programming & applications: Proficiency in Python Working knowledge of SQL Proficiency in Microsoft Excel Agentic AI Experience designing, building, and supporting AI driven workflows, agents, and products. Hands on experience using one or more of Enterprise ChatGPT, Claude, or Microsoft Copilot. Experience applying agentic AI concepts to real business problems, including tool use, retrieval and knowledge, multi agent coordination, memory, and handoffs. Experience with agent development across one or more approaches: o Desktop and browser based agents: Building agents in tools like ChatGPT, Claude, or Copilot to automate desktop and browser workflows. o Business facing agent platforms: Building and managing agents in platforms such as Copilot Studio or similar low to moderate code environments. o SDKs: Building more customized or scalable agents using SDKs and APIs. Experience managing the agentic AI lifecycle, including: o Business requirements: Translating business needs into well scoped agent designs and delivery plans. o User testing and feedback: Running user testing, gathering feedback, and iterating based on real usage. o Risk and governance: Setting guardrails, managing permissions, and protecting sensitive data for safe deployment. o Evaluation and monitoring: Validating outputs, testing edge cases, and tracking quality, cost, and performance over time. o Adoption and enablement: Training users and creating playbooks to support adoption. o Documentation: Maintaining clear documentation for use cases, workflows, limitations, and support paths. B. Desired (but not required) qualifications: Integrations, automation, and data visualization: Comfort working with APIs and/or integrations across systems and data sources. Familiarity with Microsoft Power Platform tools such as Power Automate. Familiarity with Power BI for analysis and dashboard creation. Cloud and data platforms: Familiarity with Databricks. Familiarity with Azure, AWS, or GCP. Engineering best practices: Working knowledge of version control and collaborative development practices such as Git.
Sr. Product Manager, Enterprise Integrations
Fluency Burlington, Vermont
Job DescriptionJob DescriptionTeam Overview: At Fluency, we come together under two shared passions that drive our culture: the scaling of digital ad operations, and fostering a workplace environment rooted in open communication, inclusivity, and a growth-oriented mindset. These passions not only set us apart in the industry, but also fuel our collective drive to reshape the industry and reinvent ourselves along the way. We're not just revolutionizing the digital advertising horizon, we're shaping an organization where every member feels a sense of pride and is inspired to do their best work. Product Overview: The Fluency platform is an industry leading agentic advertising platform that enables our customers to adapt to the rapid pace of industry change while delivering comprehensive digital advertising campaigns at a virtually limitless scale. Fluency empowers customers to launch, manage, and optimize custom, local digital advertising campaigns across all major channels with groundbreaking efficiency and control. Advertising strategies shouldn't be limited by technical constraints, resource limitations, and tedious, time-consuming tasks. Fluency has hundreds of thousands of active campaigns and over $3B of spending under management. Job Summary: The Senior Product Manager, Enterprise Integrations is a natural collaborator with a deep experience managing complex cross-functional software development projects, coordinating business requirements across interdependent engineering teams, driving complex projects to completion on time and under budget, as well as possessing strong business acumen. In this role, you will take the lead in shaping, enhancing, and driving the development of Fluency's platform in support of some of our largest customers as they onboard and rebuild their businesses on top of our platform. You'll work closely with cross-functional teams including Engineering, Sales, Customer Success and clients to identify opportunities, define product strategies, and deliver solutions that provide meaningful value to our clients. A successful Product Manager is the voice of the customer, translating their needs into innovative features and enhancements that solve real business problems and drive growth. Your Role: Work with prospects and new clients to learn about their existing advertising ecosystem to make recommendations for modernization and Fluency platform engagement Understand the AdTech ecosystem and identify opportunities to develop our product based on market and customer trends Communicate requirements and translate customer intent into actionable product development during new client implementations via technical work plans Work with engineering to develop and refine the technical work plan Manage prioritization and project timelines Communicate with internal and external stakeholders on status, blockers, and opportunities within key projects. Additional Responsibilities include (but not limited to): Collaborate with the Product Leadership to define and execute the vision, strategy, and roadmap for ongoing product evolution Conduct market research to evaluate and prioritize opportunities based on business goals such as lowering customer acquisition costs, scaling revenue growth, or accelerating revenue recognition Drive and measure feature-level user adoption to support iterative product improvement Lead the effective adoption of new products and features through established rollout plans and internal/external marketing materials Serve as an internal leader in identifying, articulating, and solving complex business problems related to platforms, systems, and infrastructure Identify potential issues or blockers that could delay launches or impact project success Partner directly with technical leaders across the organization to ensure alignment with the product vision and to solve challenges collaboratively Regularly communicate progress, learnings, and strategic updates to senior executives Build and maintain strong cross-functional relationships, with a focus on quality, reliability, and scalable solutions. What We Look For: 10+ years of product management experience, with a strong focus on platforms and systems 5+ years of experience working with digital advertising products in complex data environments Proven track record of building and launching products at scale Strong strategic thinking with the ability to articulate product vision and define roadmaps Familiarity with software development processes, Agile methodologies, and tools such as ClickUp, Figma, and Amplitude Ability to understand technical requirements and collaborate effectively with engineering teams Demonstrated success in translating customer feedback into high-impact features Experience with customer journey mapping, user personas, and empathy-building techniques (preferred) Strong data analysis skills with a metrics-driven mindset Excellent verbal and written communication skills, with the ability to influence and build relationships across teams and leadership levels Comfortable navigating ambiguity, solving complex problems, and operating in a fast-paced environment with a bias for action Ability to understand and discuss technical concepts, and to prioritize and evaluate opportunities in collaboration with internal and external stakeholders Solid understanding of data-driven product development methodologies and current software development strategies. Fluency is headquartered in Burlington, Vermont. This is a full-time, remote position that requires legal authorization to work in the U.S. If you're local to the area, you're welcome to work from our office. At Fluency, we're proud to be an equal opportunity employer. We're committed to building a diverse, inclusive, and supportive workplace where everyone can thrive. We welcome applicants of all backgrounds and identities and do not tolerate discrimination or harassment of any kind. Employment decisions at Fluency are made based on business needs, job requirements, and individual qualifications-without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local laws.
04/24/2026
Full time
Job DescriptionJob DescriptionTeam Overview: At Fluency, we come together under two shared passions that drive our culture: the scaling of digital ad operations, and fostering a workplace environment rooted in open communication, inclusivity, and a growth-oriented mindset. These passions not only set us apart in the industry, but also fuel our collective drive to reshape the industry and reinvent ourselves along the way. We're not just revolutionizing the digital advertising horizon, we're shaping an organization where every member feels a sense of pride and is inspired to do their best work. Product Overview: The Fluency platform is an industry leading agentic advertising platform that enables our customers to adapt to the rapid pace of industry change while delivering comprehensive digital advertising campaigns at a virtually limitless scale. Fluency empowers customers to launch, manage, and optimize custom, local digital advertising campaigns across all major channels with groundbreaking efficiency and control. Advertising strategies shouldn't be limited by technical constraints, resource limitations, and tedious, time-consuming tasks. Fluency has hundreds of thousands of active campaigns and over $3B of spending under management. Job Summary: The Senior Product Manager, Enterprise Integrations is a natural collaborator with a deep experience managing complex cross-functional software development projects, coordinating business requirements across interdependent engineering teams, driving complex projects to completion on time and under budget, as well as possessing strong business acumen. In this role, you will take the lead in shaping, enhancing, and driving the development of Fluency's platform in support of some of our largest customers as they onboard and rebuild their businesses on top of our platform. You'll work closely with cross-functional teams including Engineering, Sales, Customer Success and clients to identify opportunities, define product strategies, and deliver solutions that provide meaningful value to our clients. A successful Product Manager is the voice of the customer, translating their needs into innovative features and enhancements that solve real business problems and drive growth. Your Role: Work with prospects and new clients to learn about their existing advertising ecosystem to make recommendations for modernization and Fluency platform engagement Understand the AdTech ecosystem and identify opportunities to develop our product based on market and customer trends Communicate requirements and translate customer intent into actionable product development during new client implementations via technical work plans Work with engineering to develop and refine the technical work plan Manage prioritization and project timelines Communicate with internal and external stakeholders on status, blockers, and opportunities within key projects. Additional Responsibilities include (but not limited to): Collaborate with the Product Leadership to define and execute the vision, strategy, and roadmap for ongoing product evolution Conduct market research to evaluate and prioritize opportunities based on business goals such as lowering customer acquisition costs, scaling revenue growth, or accelerating revenue recognition Drive and measure feature-level user adoption to support iterative product improvement Lead the effective adoption of new products and features through established rollout plans and internal/external marketing materials Serve as an internal leader in identifying, articulating, and solving complex business problems related to platforms, systems, and infrastructure Identify potential issues or blockers that could delay launches or impact project success Partner directly with technical leaders across the organization to ensure alignment with the product vision and to solve challenges collaboratively Regularly communicate progress, learnings, and strategic updates to senior executives Build and maintain strong cross-functional relationships, with a focus on quality, reliability, and scalable solutions. What We Look For: 10+ years of product management experience, with a strong focus on platforms and systems 5+ years of experience working with digital advertising products in complex data environments Proven track record of building and launching products at scale Strong strategic thinking with the ability to articulate product vision and define roadmaps Familiarity with software development processes, Agile methodologies, and tools such as ClickUp, Figma, and Amplitude Ability to understand technical requirements and collaborate effectively with engineering teams Demonstrated success in translating customer feedback into high-impact features Experience with customer journey mapping, user personas, and empathy-building techniques (preferred) Strong data analysis skills with a metrics-driven mindset Excellent verbal and written communication skills, with the ability to influence and build relationships across teams and leadership levels Comfortable navigating ambiguity, solving complex problems, and operating in a fast-paced environment with a bias for action Ability to understand and discuss technical concepts, and to prioritize and evaluate opportunities in collaboration with internal and external stakeholders Solid understanding of data-driven product development methodologies and current software development strategies. Fluency is headquartered in Burlington, Vermont. This is a full-time, remote position that requires legal authorization to work in the U.S. If you're local to the area, you're welcome to work from our office. At Fluency, we're proud to be an equal opportunity employer. We're committed to building a diverse, inclusive, and supportive workplace where everyone can thrive. We welcome applicants of all backgrounds and identities and do not tolerate discrimination or harassment of any kind. Employment decisions at Fluency are made based on business needs, job requirements, and individual qualifications-without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local laws.
AI Infratructure Engineer (Python)
Engage Partners, Inc. New York, New York
AI Infrastructure Engineer (Python) Full Time 5-Days Onsite in NYC About the Role We are seeking an AI Infrastructure Engineer (Python) to support, scale, and enhance a production AI and data platform. This role sits at the intersection of AI infrastructure, cloud engineering, and agent-based systems. You will be responsible for ensuring the reliability, scalability, and performance of AI-driven systems operating in production environments across multi-cloud platforms (Azure and GCP). This is not a modeling or research role it's focused on building and maintaining the infrastructure that powers AI systems at scale. This is an excellent opportunity for someone with strong foundational engineering skills who is eager to deepen their expertise in AI platforms and cloud-native systems. What You ll Do Systems Engineering & Agent Operations Develop, maintain, and optimize production-grade Python code supporting data pipelines, agent workflows, and platform tooling Own the full lifecycle of Python services (containerization, deployment, versioning, runtime management) Manage environment configurations, secrets injection, and dependency management across containerized services Build internal Python tooling and shared libraries to accelerate development workflows Troubleshoot production issues end-to-end across application and infrastructure layers AI Platform & Scaling Operate and scale AI-driven agent systems in production environments Ensure high availability, performance, and resilience under load Support integrations between AI agents and data platforms Build observability tools (logging, monitoring, tracing, alerting) Implement auto-scaling strategies for containerized workloads Contribute to evaluation frameworks and quality standards for AI systems Infrastructure & Cloud Operations Develop and manage infrastructure using Terraform across Azure and GCP Manage cloud services including container registries, identity systems, secrets management, and networking Deploy and maintain workflow orchestration tools (e.g., Prefect) Maintain CI/CD pipelines and release workflows Document systems, workflows, and data lineage with clear runbooks What We re Looking For Required 3 5 years of experience in Software Engineering, DevOps, or MLOps Strong Python skills with experience building production systems Experience with Docker and containerized applications in cloud environments (Azure and/or GCP) Hands-on experience with Terraform Experience with secrets management tools and secure configuration practices Familiarity with CI/CD pipelines and Git-based workflows Strong troubleshooting and systems-thinking mindset Interest in AI systems and infrastructure Preferred Experience with Azure services (Container Apps, ACR, Key Vault, Managed Identities, VNets) Experience with GCP services (Cloud Run, GKE, Vertex AI, IAM, Secret Manager) Familiarity with workflow orchestration tools (e.g., Prefect) Exposure to AI/agent frameworks (e.g., LangChain, MCP) Experience with observability tools (e.g., MLflow, Langfuse) Experience with data tools such as dbt or Snowflake Familiarity with multi-cloud environments
04/24/2026
Full time
AI Infrastructure Engineer (Python) Full Time 5-Days Onsite in NYC About the Role We are seeking an AI Infrastructure Engineer (Python) to support, scale, and enhance a production AI and data platform. This role sits at the intersection of AI infrastructure, cloud engineering, and agent-based systems. You will be responsible for ensuring the reliability, scalability, and performance of AI-driven systems operating in production environments across multi-cloud platforms (Azure and GCP). This is not a modeling or research role it's focused on building and maintaining the infrastructure that powers AI systems at scale. This is an excellent opportunity for someone with strong foundational engineering skills who is eager to deepen their expertise in AI platforms and cloud-native systems. What You ll Do Systems Engineering & Agent Operations Develop, maintain, and optimize production-grade Python code supporting data pipelines, agent workflows, and platform tooling Own the full lifecycle of Python services (containerization, deployment, versioning, runtime management) Manage environment configurations, secrets injection, and dependency management across containerized services Build internal Python tooling and shared libraries to accelerate development workflows Troubleshoot production issues end-to-end across application and infrastructure layers AI Platform & Scaling Operate and scale AI-driven agent systems in production environments Ensure high availability, performance, and resilience under load Support integrations between AI agents and data platforms Build observability tools (logging, monitoring, tracing, alerting) Implement auto-scaling strategies for containerized workloads Contribute to evaluation frameworks and quality standards for AI systems Infrastructure & Cloud Operations Develop and manage infrastructure using Terraform across Azure and GCP Manage cloud services including container registries, identity systems, secrets management, and networking Deploy and maintain workflow orchestration tools (e.g., Prefect) Maintain CI/CD pipelines and release workflows Document systems, workflows, and data lineage with clear runbooks What We re Looking For Required 3 5 years of experience in Software Engineering, DevOps, or MLOps Strong Python skills with experience building production systems Experience with Docker and containerized applications in cloud environments (Azure and/or GCP) Hands-on experience with Terraform Experience with secrets management tools and secure configuration practices Familiarity with CI/CD pipelines and Git-based workflows Strong troubleshooting and systems-thinking mindset Interest in AI systems and infrastructure Preferred Experience with Azure services (Container Apps, ACR, Key Vault, Managed Identities, VNets) Experience with GCP services (Cloud Run, GKE, Vertex AI, IAM, Secret Manager) Familiarity with workflow orchestration tools (e.g., Prefect) Exposure to AI/agent frameworks (e.g., LangChain, MCP) Experience with observability tools (e.g., MLflow, Langfuse) Experience with data tools such as dbt or Snowflake Familiarity with multi-cloud environments
Full-Stack Agentic AI Developer (Hybrid with Travel)
Resolution Technologies, Inc. Atlanta, Georgia
Full-Stack Agentic AI Developer (Hybrid with travel) with Product Ownership Responsibilities Full-Stack Agentic AI Developer Position Summary We are looking for a Full-Stack Agentic AI Developer who can build autonomous, goal-driven AI systems and ship them as products that solve real business problems. This is not a traditional developer role. The ideal candidate blends deep technical fluency in agentic frameworks and AI-native development tools with a product owner s instinct for prioritization, stakeholder management, and outcome-driven delivery. You will design, build, and orchestrate multi-agent systems that plan, reason, use tools, recover from errors, and collaborate with humans when the stakes are high. Equally important, you will own the product roadmap for the solutions you build translating business objectives into technical requirements, managing backlogs, and ensuring what ships creates measurable value. Full-Stack Agentic AI Developer What You Will Do Agentic AI Development Design, develop, and deploy autonomous and semi-autonomous AI agent systems that interpret goals, gather context, select tools, and execute end-to-end workflows Build and maintain custom skills, plugins, and tool integrations that extend agent capabilities across enterprise environments Architect multi-agent orchestration patterns including agent-to-agent delegation, parallel task execution, and human-in-the-loop escalation paths Implement agentic memory frameworks, context management strategies, and guardrails that ensure reliable, safe, and auditable agent behavior Develop and refine system prompts, reasoning chains, and evaluation pipelines to continuously improve agent performance Full-Stack Engineering Build robust, scalable web applications and APIs that serve as the interface and backbone for AI-powered solutions Work across front-end and back-end technologies to deliver complete, production-ready systems Design and implement data pipelines, integrations, and infrastructure to support agent operations at scale Write clean, maintainable, well-tested code and conduct thorough code reviews Product Ownership & Business Alignment Own the product vision and roadmap for the AI solutions you build from discovery through delivery and iteration Translate business objectives and stakeholder needs into prioritized backlogs, user stories, and acceptance criteria Collaborate directly with clients, executives, and cross-functional teams to define scope, manage expectations, and communicate progress Measure and report on product outcomes using business-relevant KPIs, not just technical metrics Make build-vs-buy and technology selection decisions grounded in ROI, time-to-value, and strategic fit Facilitate sprint planning, demos, and retrospectives functioning as a player-coach who both builds and leads Full-Stack Agentic AI Developer Required Qualifications Experience & Education 5 10 years of software development experience with progressive responsibility Bachelor s degree in Computer Science, Software Engineering, or related field (or equivalent practical experience) 2+ years of hands-on experience building AI-powered applications, including agent-based systems Demonstrated experience functioning as a product owner, product manager, or technical lead with direct business-facing accountability Agentic AI & LLM Expertise Proven experience with agentic coding tools and AI-native development environments. Proficiency in one or more of the following is required: Claude Code terminal-native agentic development, sub-agents, skills authoring, MCP server integration OpenAI Codex autonomous cloud-based coding agents, background task execution, PR workflows Cursor AI-native IDE, multi-model routing, Composer multi-file editing, background agents GitHub Copilot agent mode, code review automation, workspace integration Experience building custom skills, tool definitions, and structured prompt architectures for AI agents Proficiency with LLM orchestration frameworks such as LangChain, LangGraph, CrewAI, AutoGen, or Semantic Kernel Experience with agentic memory and context management (e.g., Mem0, Letta, custom RAG pipelines) Strong understanding of prompt engineering, chain-of-thought reasoning, and evaluation frameworks for agent behavior Programming & Architecture Strong proficiency in Python and JavaScript/TypeScript; additional languages (C#, Go, Rust) are a plus Experience with front-end frameworks (React, Next.js, Angular) and back-end frameworks (FastAPI, Express.js, Flask) Expertise with Git, GitHub workflows, branching strategies, CI/CD pipelines, and infrastructure-as-code Experience building and consuming REST APIs, GraphQL endpoints, and microservices architectures Database expertise spanning relational (PostgreSQL), vector (Pinecone, Zilliz, Chroma), and graph databases (Neo4j) Experience with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes) Full-Stack Agentic AI Developer Preferred Qualifications Experience deploying LLM agents in production using serving frameworks such as vLLM, e2B, or Daytona Familiarity with Model Context Protocol (MCP) servers and building custom tool integrations Experience with agent evaluation, red-teaming, and safety testing methodologies Background in AI governance, responsible AI practices, or ISO 42001 / SOC 2 compliance frameworks Experience with AgentOps practices: monitoring, observability, and telemetry for autonomous systems Certified Scrum Product Owner (CSPO), SAFe Product Owner, or equivalent agile certification Prior consulting or professional services experience with client-facing delivery accountability Mobile application development experience Experience mentoring junior developers and building team capability What Sets You Apart The best candidate for this role doesn t just write code they think in systems, products, and outcomes. You understand that the highest-value AI work often happens upstream of production: in defining the right problem, designing the right agent architecture, and ensuring the solution actually moves a business metric. You are equally comfortable whiteboarding an agent orchestration pattern with engineers and presenting a product roadmap to a C-suite audience. You have strong opinions, loosely held, about how autonomous AI systems should be built, tested, and governed. You stay current not because you re told to, but because you re genuinely fascinated by the pace of change in agentic AI and you bring that energy to your team every day.
04/23/2026
Full time
Full-Stack Agentic AI Developer (Hybrid with travel) with Product Ownership Responsibilities Full-Stack Agentic AI Developer Position Summary We are looking for a Full-Stack Agentic AI Developer who can build autonomous, goal-driven AI systems and ship them as products that solve real business problems. This is not a traditional developer role. The ideal candidate blends deep technical fluency in agentic frameworks and AI-native development tools with a product owner s instinct for prioritization, stakeholder management, and outcome-driven delivery. You will design, build, and orchestrate multi-agent systems that plan, reason, use tools, recover from errors, and collaborate with humans when the stakes are high. Equally important, you will own the product roadmap for the solutions you build translating business objectives into technical requirements, managing backlogs, and ensuring what ships creates measurable value. Full-Stack Agentic AI Developer What You Will Do Agentic AI Development Design, develop, and deploy autonomous and semi-autonomous AI agent systems that interpret goals, gather context, select tools, and execute end-to-end workflows Build and maintain custom skills, plugins, and tool integrations that extend agent capabilities across enterprise environments Architect multi-agent orchestration patterns including agent-to-agent delegation, parallel task execution, and human-in-the-loop escalation paths Implement agentic memory frameworks, context management strategies, and guardrails that ensure reliable, safe, and auditable agent behavior Develop and refine system prompts, reasoning chains, and evaluation pipelines to continuously improve agent performance Full-Stack Engineering Build robust, scalable web applications and APIs that serve as the interface and backbone for AI-powered solutions Work across front-end and back-end technologies to deliver complete, production-ready systems Design and implement data pipelines, integrations, and infrastructure to support agent operations at scale Write clean, maintainable, well-tested code and conduct thorough code reviews Product Ownership & Business Alignment Own the product vision and roadmap for the AI solutions you build from discovery through delivery and iteration Translate business objectives and stakeholder needs into prioritized backlogs, user stories, and acceptance criteria Collaborate directly with clients, executives, and cross-functional teams to define scope, manage expectations, and communicate progress Measure and report on product outcomes using business-relevant KPIs, not just technical metrics Make build-vs-buy and technology selection decisions grounded in ROI, time-to-value, and strategic fit Facilitate sprint planning, demos, and retrospectives functioning as a player-coach who both builds and leads Full-Stack Agentic AI Developer Required Qualifications Experience & Education 5 10 years of software development experience with progressive responsibility Bachelor s degree in Computer Science, Software Engineering, or related field (or equivalent practical experience) 2+ years of hands-on experience building AI-powered applications, including agent-based systems Demonstrated experience functioning as a product owner, product manager, or technical lead with direct business-facing accountability Agentic AI & LLM Expertise Proven experience with agentic coding tools and AI-native development environments. Proficiency in one or more of the following is required: Claude Code terminal-native agentic development, sub-agents, skills authoring, MCP server integration OpenAI Codex autonomous cloud-based coding agents, background task execution, PR workflows Cursor AI-native IDE, multi-model routing, Composer multi-file editing, background agents GitHub Copilot agent mode, code review automation, workspace integration Experience building custom skills, tool definitions, and structured prompt architectures for AI agents Proficiency with LLM orchestration frameworks such as LangChain, LangGraph, CrewAI, AutoGen, or Semantic Kernel Experience with agentic memory and context management (e.g., Mem0, Letta, custom RAG pipelines) Strong understanding of prompt engineering, chain-of-thought reasoning, and evaluation frameworks for agent behavior Programming & Architecture Strong proficiency in Python and JavaScript/TypeScript; additional languages (C#, Go, Rust) are a plus Experience with front-end frameworks (React, Next.js, Angular) and back-end frameworks (FastAPI, Express.js, Flask) Expertise with Git, GitHub workflows, branching strategies, CI/CD pipelines, and infrastructure-as-code Experience building and consuming REST APIs, GraphQL endpoints, and microservices architectures Database expertise spanning relational (PostgreSQL), vector (Pinecone, Zilliz, Chroma), and graph databases (Neo4j) Experience with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes) Full-Stack Agentic AI Developer Preferred Qualifications Experience deploying LLM agents in production using serving frameworks such as vLLM, e2B, or Daytona Familiarity with Model Context Protocol (MCP) servers and building custom tool integrations Experience with agent evaluation, red-teaming, and safety testing methodologies Background in AI governance, responsible AI practices, or ISO 42001 / SOC 2 compliance frameworks Experience with AgentOps practices: monitoring, observability, and telemetry for autonomous systems Certified Scrum Product Owner (CSPO), SAFe Product Owner, or equivalent agile certification Prior consulting or professional services experience with client-facing delivery accountability Mobile application development experience Experience mentoring junior developers and building team capability What Sets You Apart The best candidate for this role doesn t just write code they think in systems, products, and outcomes. You understand that the highest-value AI work often happens upstream of production: in defining the right problem, designing the right agent architecture, and ensuring the solution actually moves a business metric. You are equally comfortable whiteboarding an agent orchestration pattern with engineers and presenting a product roadmap to a C-suite audience. You have strong opinions, loosely held, about how autonomous AI systems should be built, tested, and governed. You stay current not because you re told to, but because you re genuinely fascinated by the pace of change in agentic AI and you bring that energy to your team every day.
Senior Solutions Engineer
Artera Boston, Massachusetts
Job DescriptionJob DescriptionABOUT ARTERA Our Mission: Make healthcare in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations - including specialty groups, FQHCs, large IDNs and federal agencies - engaging 100 million patients annually. Artera's virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. Our Impact: Trusted by 1,000+ provider organizations - including specialty groups, FQHCs, large IDNs and federal agencies - engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare's history! Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of "America's Best Startup Employers," Newsweek as one of the "World's Best Digital Health Companies," and named one of the top "44 Startups to Bet your Career on in 2024" by Business Insider. Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future. ABOUT THE OPPORTUNITY Artera is seeking a Senior Solutions Engineer who can bring deep technical insight, guide solution optimization, and ensure smooth, successful implementations for our customers. In this role, you'll serve as a key technical advisor-collaborating closely with Sales, Customer Experience, and Product teams to assess requirements, design scalable solutions, and support both pre and post sale activities. You'll help shape customer workflows, solve complex integration challenges, and drive adoption of Artera's platform by translating technical capabilities into real operational value for healthcare organizations.Responsibilities Technical Leadership in Sales & Implementation: Act as the technical lead during the sales and implementation processes, ensuring customer workflows align with Artera's capabilities. Technical Discovery & Requirements Analysis: Conduct technical discovery sessions with prospects to evaluate system architecture, workflow needs, and data integration requirements. Workflow Design & Solution Architecture: Design and propose optimized solutions for healthcare workflows using Artera's product suite, addressing inefficiencies and ensuring scalability. Technical Communication & Stakeholder Alignment: Translate technical concepts into clear and actionable information for both technical and non-technical stakeholders. Scoping & Project Feasibility: Scope Statements of Work (SOWs), ensuring feasibility and clarity for successful project implementation. Cross-Functional Collaboration: Collaborate with Sales and Customer Experience teams to ensure alignment on customer expectations and project outcomes. Product Demonstrations & Technical Presentations: Create and deliver product demonstrations and technical presentations to illustrate value to prospective and existing customers. RFP/RFI & Security Questionnaire Support: Respond to RFPs, RFIs, and security questionnaires, leveraging cross-functional input to craft effective responses. Trusted Advisory & Thought Leadership: Act as a trusted advisor and thought leader for internal and external stakeholders, providing insights on best practices and workflow optimization. Internal Technical Enablement: Contribute to internal enablement by educating sales and customer-facing teams on technical aspects of the product. Requirements Technical Experience: 4+ years of relevant experience in solutions engineering, technical consulting, or healthcare technology. Educational Background: Bachelor's Degree in STEM preferred additional experience in lieu of a degree is also acceptable Healthcare Integration & Technical Expertise: Strong technical aptitude, with expertise in healthcare integration standards such as HL7, FHIR, and API architecture. Technical Scoping & Solution Alignment: Demonstrated ability to scope technical projects and align customer needs with product capabilities. Communication & Stakeholder Engagement: Excellent communication skills, with the ability to convey technical concepts to diverse audiences effectively. Problem-Solving & Collaboration: Proven problem-solving skills and a collaborative approach to tackling complex workflows. Organization & Multitasking Skills: Highly organized, with the ability to manage multiple priorities and adapt to a dynamic environment. Bonus Knowledge of database architecture and data storage methodologies. HIMSS certifications (e.g., CPHIMS, CAHIMS). Experience with RFPs and proposal writing in a technical context. The compensation for this role will be based on level of experience and the geographic tier in which you are located. Compensation for this role is made up of a base salary with the possibility to earn an additional $30,000/yr through our bonus structure. This position also will be eligible for equity in the form of stock options.OUR APPROACH TO WORK LOCATIONArtera has hybrid office locations in Santa Barbara, CA, and Philadelphia (Wayne), PA, where team members typically come in three days a week. Specific frequency can vary depending on your team's needs, manager expectations and/or role responsibilities. In addition to our U.S. office locations, we are intentionally building geographically concentrated teams in several key metropolitan areas, which we call our "Hiring Hubs." We are currently hiring remote candidates located within the following hiring hubs:- Boston Metro Area, MA- Chicago Metro Area, IL- Denver Metro Area, CO- Kansas City Metro Area (KS/MO)- Los Angeles Metro Area, CA- San Francisco / Bay Area, CA- Seattle Metro Area, WA This hub-based model helps us cultivate strong local connections and team cohesion, even in a distributed environment. To be eligible for employment at Artera, candidates must reside in one of our hybrid office cities or one of the designated hiring hubs. Specific roles may call out location preferences when relevant. As our hubs grow, we may establish local offices to further enhance in-person connection and collaboration. While there are no current plans in place, should an office open in your area, we anticipate implementing a hybrid model. Any future attendance expectations would be developed thoughtfully, considering factors like typical commute times and access to public transit, to ensure they are fair and practical for the local team. WORKING AT ARTERA Company benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more! Career development - Manager development cohorts, employee development fundsGenerous time off - Company holidays, Winter & Summer break, and flexible time offEmployee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join. EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENTArtera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to . DATA PRIVACYArtera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy. SECURITY REQUIREMENTSAll employees are responsible for protecting the confidentiality, integrity, and availability of the organization's systems and data . click apply for full job details
04/23/2026
Full time
Job DescriptionJob DescriptionABOUT ARTERA Our Mission: Make healthcare in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations - including specialty groups, FQHCs, large IDNs and federal agencies - engaging 100 million patients annually. Artera's virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI. Our Impact: Trusted by 1,000+ provider organizations - including specialty groups, FQHCs, large IDNs and federal agencies - engaging 100 million patients annually. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare's history! Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of "America's Best Startup Employers," Newsweek as one of the "World's Best Digital Health Companies," and named one of the top "44 Startups to Bet your Career on in 2024" by Business Insider. Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future. ABOUT THE OPPORTUNITY Artera is seeking a Senior Solutions Engineer who can bring deep technical insight, guide solution optimization, and ensure smooth, successful implementations for our customers. In this role, you'll serve as a key technical advisor-collaborating closely with Sales, Customer Experience, and Product teams to assess requirements, design scalable solutions, and support both pre and post sale activities. You'll help shape customer workflows, solve complex integration challenges, and drive adoption of Artera's platform by translating technical capabilities into real operational value for healthcare organizations.Responsibilities Technical Leadership in Sales & Implementation: Act as the technical lead during the sales and implementation processes, ensuring customer workflows align with Artera's capabilities. Technical Discovery & Requirements Analysis: Conduct technical discovery sessions with prospects to evaluate system architecture, workflow needs, and data integration requirements. Workflow Design & Solution Architecture: Design and propose optimized solutions for healthcare workflows using Artera's product suite, addressing inefficiencies and ensuring scalability. Technical Communication & Stakeholder Alignment: Translate technical concepts into clear and actionable information for both technical and non-technical stakeholders. Scoping & Project Feasibility: Scope Statements of Work (SOWs), ensuring feasibility and clarity for successful project implementation. Cross-Functional Collaboration: Collaborate with Sales and Customer Experience teams to ensure alignment on customer expectations and project outcomes. Product Demonstrations & Technical Presentations: Create and deliver product demonstrations and technical presentations to illustrate value to prospective and existing customers. RFP/RFI & Security Questionnaire Support: Respond to RFPs, RFIs, and security questionnaires, leveraging cross-functional input to craft effective responses. Trusted Advisory & Thought Leadership: Act as a trusted advisor and thought leader for internal and external stakeholders, providing insights on best practices and workflow optimization. Internal Technical Enablement: Contribute to internal enablement by educating sales and customer-facing teams on technical aspects of the product. Requirements Technical Experience: 4+ years of relevant experience in solutions engineering, technical consulting, or healthcare technology. Educational Background: Bachelor's Degree in STEM preferred additional experience in lieu of a degree is also acceptable Healthcare Integration & Technical Expertise: Strong technical aptitude, with expertise in healthcare integration standards such as HL7, FHIR, and API architecture. Technical Scoping & Solution Alignment: Demonstrated ability to scope technical projects and align customer needs with product capabilities. Communication & Stakeholder Engagement: Excellent communication skills, with the ability to convey technical concepts to diverse audiences effectively. Problem-Solving & Collaboration: Proven problem-solving skills and a collaborative approach to tackling complex workflows. Organization & Multitasking Skills: Highly organized, with the ability to manage multiple priorities and adapt to a dynamic environment. Bonus Knowledge of database architecture and data storage methodologies. HIMSS certifications (e.g., CPHIMS, CAHIMS). Experience with RFPs and proposal writing in a technical context. The compensation for this role will be based on level of experience and the geographic tier in which you are located. Compensation for this role is made up of a base salary with the possibility to earn an additional $30,000/yr through our bonus structure. This position also will be eligible for equity in the form of stock options.OUR APPROACH TO WORK LOCATIONArtera has hybrid office locations in Santa Barbara, CA, and Philadelphia (Wayne), PA, where team members typically come in three days a week. Specific frequency can vary depending on your team's needs, manager expectations and/or role responsibilities. In addition to our U.S. office locations, we are intentionally building geographically concentrated teams in several key metropolitan areas, which we call our "Hiring Hubs." We are currently hiring remote candidates located within the following hiring hubs:- Boston Metro Area, MA- Chicago Metro Area, IL- Denver Metro Area, CO- Kansas City Metro Area (KS/MO)- Los Angeles Metro Area, CA- San Francisco / Bay Area, CA- Seattle Metro Area, WA This hub-based model helps us cultivate strong local connections and team cohesion, even in a distributed environment. To be eligible for employment at Artera, candidates must reside in one of our hybrid office cities or one of the designated hiring hubs. Specific roles may call out location preferences when relevant. As our hubs grow, we may establish local offices to further enhance in-person connection and collaboration. While there are no current plans in place, should an office open in your area, we anticipate implementing a hybrid model. Any future attendance expectations would be developed thoughtfully, considering factors like typical commute times and access to public transit, to ensure they are fair and practical for the local team. WORKING AT ARTERA Company benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more! Career development - Manager development cohorts, employee development fundsGenerous time off - Company holidays, Winter & Summer break, and flexible time offEmployee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join. EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENTArtera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetics, protected veteran status, or any other protected status. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind. Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to . DATA PRIVACYArtera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy. SECURITY REQUIREMENTSAll employees are responsible for protecting the confidentiality, integrity, and availability of the organization's systems and data . click apply for full job details
AI Engineer II
Axle Rockville, Maryland
Job DescriptionJob Description (ID: ) Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH). Benefits We Offer: 100% Medical, Dental & Vision Coverage for Employees Paid Time Off and Paid Holidays 401K match up to 5% Educational Benefits for Career Growth Employee Referral Bonus Flexible Spending Accounts: Healthcare (FSA) Parking Reimbursement Account (PRK) Dependent Care Assistant Program (DCAP) Transportation Reimbursement Account (TRN) Role Summary Axle is seeking an AI Engineer II with experience designing and delivering production AI systems to lead the development of intelligent applications that support translational research and scientific operations. This role involves architecting retrieval-augmented generation (RAG) systems, agentic pipelines, document understanding workflows, and the shared platform services that make these systems reliable and reusable. A significant portion of this role involves working directly with clients - scientists, program managers, and operational staff - who understand the problem domain but may not have a technical background. You will partner with them to elicit requirements, translate domain needs into well-defined technical solutions, and ensure delivered software meets their real-world needs. The role requires a self-directed engineer who can make sound architectural decisions, take ownership of technical components end-to-end, mentor junior team members, and deliver iteratively while managing client relationships and expectations. Key Responsibilities Architect, develop, and maintain AI-powered applications in Python, including conversational assistants, agentic tools, and retrieval-augmented generation (RAG) systems. Design and optimize retrieval pipelines: embedding generation, vector search, hybrid search, and reranking against large domain-specific corpora. Build document ingestion and parsing pipelines that extract structured content (text, tables, figures, citations) from scientific and technical documents for downstream use by AI systems. Integrate structured knowledge - ontologies, controlled vocabularies, and knowledge graphs - with unstructured text to produce evidence-grounded, provenance-aware AI outputs. Develop and operate shared platform services that accelerate delivery of new AI applications: model gateways, agent-tool integrations, authentication, API key management, and observability. Lead technical design decisions and establish best practices for code quality, testing, evaluation, and deployment of AI systems. Provision, deploy, monitor, and troubleshoot services on Kubernetes and cloud infrastructure, including container builds, manifests, and CI/CD pipelines. Design and maintain relational and vector databases, including schema design, indexing, migrations, and incremental data updates. Define and track quality metrics for AI systems (retrieval quality, answer faithfulness, latency, cost) and drive measurable improvements over time. Engage directly with non-technical clients to gather requirements, clarify goals, manage expectations, and validate that delivered solutions align with their objectives. Translate high-level client and mission needs into actionable technical specifications and development plans. Mentor junior engineers and contribute to a culture of technical excellence. Participate in and help facilitate standups, sprint planning, and cross-team review meetings across multiple project streams. Required Skills & Qualifications 5+ years of professional experience in software development, with recent hands-on work building AI or ML-powered applications. Strong proficiency in Python for application development, scripting, and tooling. Demonstrated experience building retrieval-augmented generation (RAG) systems, including embeddings, vector search, and reranking. Experience integrating large language models (LLMs) into production applications using modern agent or orchestration frameworks. Experience with vector databases and semantic search. Demonstrated experience making architectural decisions and owning technical direction for software projects. Experience with Docker, containerization workflows, and Kubernetes for deploying and operating production services. Experience with PostgreSQL and relational database design. Strong command of Linux development environments. Experience with Git/GitHub workflows, including branching, pull requests, and code review practices. Proven ability to work independently, prioritize across concurrent workstreams, and drive projects to completion with minimal oversight. Preferred Qualifications Experience with document parsing, OCR, and layout-aware extraction for scientific or technical documents. Familiarity with knowledge graphs, ontologies, and controlled vocabularies, including RDF, SPARQL, or graph query languages. Experience with agent-tool integration frameworks, including the Model Context Protocol (MCP). Experience with LLM observability, tracing, and evaluation tooling. Experience with GPU computing (CUDA/NVIDIA) for embedding or inference workloads. Experience with AWS (IAM, S3, deployment, general infrastructure management). Familiarity with OIDC/OAuth authentication and API key management in production systems. Background in biomedical informatics, translational research, or health sciences. Experience with AI-assisted development tools (e.g., Claude Code, GitHub Copilot). Familiarity with Jira or similar project management tools. Interpersonal Skills Strong written and verbal communication skills, including the ability to convey technical concepts to non-technical collaborators and translate domain expertise into software requirements. Skilled at requirements elicitation - able to ask the right questions, listen actively, and bridge the gap between what subject matter experts need and what engineering can deliver. Ability to work effectively across multiple teams and project streams with different leads, priorities, and cadences. Comfortable operating in a large, cross-functional team environment where coordination and alignment are essential. Proactive in communicating progress, raising blockers, and seeking input from teammates and stakeholders. Tactful and professional when engaging with clients and external partners; able to navigate sensitive situations and escalate appropriately. Receptive to feedback and committed to iterative improvement. Disclaimer: The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed. The diversity of Axle's employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate. Accessibility: If you need an accommodation as part of the employment process please contact: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. Salary Range$120,000-$150,000 USD
04/23/2026
Full time
Job DescriptionJob Description (ID: ) Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH). Benefits We Offer: 100% Medical, Dental & Vision Coverage for Employees Paid Time Off and Paid Holidays 401K match up to 5% Educational Benefits for Career Growth Employee Referral Bonus Flexible Spending Accounts: Healthcare (FSA) Parking Reimbursement Account (PRK) Dependent Care Assistant Program (DCAP) Transportation Reimbursement Account (TRN) Role Summary Axle is seeking an AI Engineer II with experience designing and delivering production AI systems to lead the development of intelligent applications that support translational research and scientific operations. This role involves architecting retrieval-augmented generation (RAG) systems, agentic pipelines, document understanding workflows, and the shared platform services that make these systems reliable and reusable. A significant portion of this role involves working directly with clients - scientists, program managers, and operational staff - who understand the problem domain but may not have a technical background. You will partner with them to elicit requirements, translate domain needs into well-defined technical solutions, and ensure delivered software meets their real-world needs. The role requires a self-directed engineer who can make sound architectural decisions, take ownership of technical components end-to-end, mentor junior team members, and deliver iteratively while managing client relationships and expectations. Key Responsibilities Architect, develop, and maintain AI-powered applications in Python, including conversational assistants, agentic tools, and retrieval-augmented generation (RAG) systems. Design and optimize retrieval pipelines: embedding generation, vector search, hybrid search, and reranking against large domain-specific corpora. Build document ingestion and parsing pipelines that extract structured content (text, tables, figures, citations) from scientific and technical documents for downstream use by AI systems. Integrate structured knowledge - ontologies, controlled vocabularies, and knowledge graphs - with unstructured text to produce evidence-grounded, provenance-aware AI outputs. Develop and operate shared platform services that accelerate delivery of new AI applications: model gateways, agent-tool integrations, authentication, API key management, and observability. Lead technical design decisions and establish best practices for code quality, testing, evaluation, and deployment of AI systems. Provision, deploy, monitor, and troubleshoot services on Kubernetes and cloud infrastructure, including container builds, manifests, and CI/CD pipelines. Design and maintain relational and vector databases, including schema design, indexing, migrations, and incremental data updates. Define and track quality metrics for AI systems (retrieval quality, answer faithfulness, latency, cost) and drive measurable improvements over time. Engage directly with non-technical clients to gather requirements, clarify goals, manage expectations, and validate that delivered solutions align with their objectives. Translate high-level client and mission needs into actionable technical specifications and development plans. Mentor junior engineers and contribute to a culture of technical excellence. Participate in and help facilitate standups, sprint planning, and cross-team review meetings across multiple project streams. Required Skills & Qualifications 5+ years of professional experience in software development, with recent hands-on work building AI or ML-powered applications. Strong proficiency in Python for application development, scripting, and tooling. Demonstrated experience building retrieval-augmented generation (RAG) systems, including embeddings, vector search, and reranking. Experience integrating large language models (LLMs) into production applications using modern agent or orchestration frameworks. Experience with vector databases and semantic search. Demonstrated experience making architectural decisions and owning technical direction for software projects. Experience with Docker, containerization workflows, and Kubernetes for deploying and operating production services. Experience with PostgreSQL and relational database design. Strong command of Linux development environments. Experience with Git/GitHub workflows, including branching, pull requests, and code review practices. Proven ability to work independently, prioritize across concurrent workstreams, and drive projects to completion with minimal oversight. Preferred Qualifications Experience with document parsing, OCR, and layout-aware extraction for scientific or technical documents. Familiarity with knowledge graphs, ontologies, and controlled vocabularies, including RDF, SPARQL, or graph query languages. Experience with agent-tool integration frameworks, including the Model Context Protocol (MCP). Experience with LLM observability, tracing, and evaluation tooling. Experience with GPU computing (CUDA/NVIDIA) for embedding or inference workloads. Experience with AWS (IAM, S3, deployment, general infrastructure management). Familiarity with OIDC/OAuth authentication and API key management in production systems. Background in biomedical informatics, translational research, or health sciences. Experience with AI-assisted development tools (e.g., Claude Code, GitHub Copilot). Familiarity with Jira or similar project management tools. Interpersonal Skills Strong written and verbal communication skills, including the ability to convey technical concepts to non-technical collaborators and translate domain expertise into software requirements. Skilled at requirements elicitation - able to ask the right questions, listen actively, and bridge the gap between what subject matter experts need and what engineering can deliver. Ability to work effectively across multiple teams and project streams with different leads, priorities, and cadences. Comfortable operating in a large, cross-functional team environment where coordination and alignment are essential. Proactive in communicating progress, raising blockers, and seeking input from teammates and stakeholders. Tactful and professional when engaging with clients and external partners; able to navigate sensitive situations and escalate appropriately. Receptive to feedback and committed to iterative improvement. Disclaimer: The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed. The diversity of Axle's employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate. Accessibility: If you need an accommodation as part of the employment process please contact: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. Salary Range$120,000-$150,000 USD
Senior Software Engineer - Catalog
StubHub Los Angeles, California
Job DescriptionJob Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is attending their first event or their hundredth, we're here to support them from the moment they start searching for tickets through the moment they walk through the gate. Behind every great fan experience is accurate, timely, and trustworthy event data. That foundation is built by our Catalog team. To support StubHub's continued growth and global scale, we are seeking a Senior Software Engineer to help build and evolve the systems that power StubHub's live event catalog. This role sits at the heart of the platform and is ideal for engineers who enjoy working on data-intensive, highly reliable systems with broad company-wide impact. As a Senior Software Engineer on Catalog, you will tackle complex and ambiguous problems, design systems that scale with the live events ecosystem, and act as a technical leader within a highly collaborative engineering culture. Senior engineers at StubHub are expected to demonstrate strong ownership, technical judgment, and a bias toward impact. You will help set technical direction, mentor teammates, and ensure the systems you build are resilient, extensible, and trusted by teams across the company. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Century City, CA About the team: The Catalog team forms the foundation of the StubHub consumer experience and is central to our mission of connecting people with unforgettable live events. The team is responsible for sourcing, ingesting, and categorizing live event data, storing it efficiently as the catalog continues to grow, and exposing that data through scalable and intuitive interfaces used across the company. Catalog powers critical use cases across Consumer Experience, Paid Search, Fulfillment, Customer Service, and Performance Marketing. The team also serves as the system of record for visual assets such as images and maps, playing a pivotal role in how StubHub looks and feels to millions of users each month. In addition, the team builds systems that blend automated pipelines with human and agent-assisted operations to ensure StubHub maintains comprehensive and accurate awareness of live events worldwide. As a foundational platform team, Catalog acts as an innovation engine for downstream teams, enabling richer fan experiences, more relevant advertising, and more efficient internal operations. What You'll Do Design, develop, test, deploy, and maintain mission-critical systems that ingest, store, and serve live event catalog data at scale Own complex initiatives end-to-end, from early design through production launch and ongoing iteration Build scalable APIs and services that power consumer experiences, paid marketing, fulfillment, and internal tooling Partner closely with engineers, product managers, and data teams to solve ambiguous problems with significant business impact Ensure high standards for reliability, data quality, performance, and operational excellence in production systems Improve system architecture and engineering practices to support rapid growth in catalog size and usage Mentor junior and mid-level engineers, helping raise the technical bar and foster a culture of ownership and collaboration What You've Done 6+ years of professional experience in software development Extensive experience developing robust, mission-critical systems using general-purpose programming languages(e.g., Java, C#) Demonstrated expertise in building software with one or more of the following: Infrastructure, Data Engineering, Machine Learning, API Design, and Distributed Systems Previous experience designing and developing solutions to complex problems with significant business impact A strong understanding of how their systems interact with the broader production environment, including dependencies and platform primitives Proven ability to learn other coding languages, platforms, frameworks, and tools Experience owning projects from the initial idea all the way to production Experience mentoring junior engineers What We Offer: Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions. Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$200,000-$250,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world from sports to music, comedy to dance, festivals to theater StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
04/23/2026
Full time
Job DescriptionJob Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is attending their first event or their hundredth, we're here to support them from the moment they start searching for tickets through the moment they walk through the gate. Behind every great fan experience is accurate, timely, and trustworthy event data. That foundation is built by our Catalog team. To support StubHub's continued growth and global scale, we are seeking a Senior Software Engineer to help build and evolve the systems that power StubHub's live event catalog. This role sits at the heart of the platform and is ideal for engineers who enjoy working on data-intensive, highly reliable systems with broad company-wide impact. As a Senior Software Engineer on Catalog, you will tackle complex and ambiguous problems, design systems that scale with the live events ecosystem, and act as a technical leader within a highly collaborative engineering culture. Senior engineers at StubHub are expected to demonstrate strong ownership, technical judgment, and a bias toward impact. You will help set technical direction, mentor teammates, and ensure the systems you build are resilient, extensible, and trusted by teams across the company. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Century City, CA About the team: The Catalog team forms the foundation of the StubHub consumer experience and is central to our mission of connecting people with unforgettable live events. The team is responsible for sourcing, ingesting, and categorizing live event data, storing it efficiently as the catalog continues to grow, and exposing that data through scalable and intuitive interfaces used across the company. Catalog powers critical use cases across Consumer Experience, Paid Search, Fulfillment, Customer Service, and Performance Marketing. The team also serves as the system of record for visual assets such as images and maps, playing a pivotal role in how StubHub looks and feels to millions of users each month. In addition, the team builds systems that blend automated pipelines with human and agent-assisted operations to ensure StubHub maintains comprehensive and accurate awareness of live events worldwide. As a foundational platform team, Catalog acts as an innovation engine for downstream teams, enabling richer fan experiences, more relevant advertising, and more efficient internal operations. What You'll Do Design, develop, test, deploy, and maintain mission-critical systems that ingest, store, and serve live event catalog data at scale Own complex initiatives end-to-end, from early design through production launch and ongoing iteration Build scalable APIs and services that power consumer experiences, paid marketing, fulfillment, and internal tooling Partner closely with engineers, product managers, and data teams to solve ambiguous problems with significant business impact Ensure high standards for reliability, data quality, performance, and operational excellence in production systems Improve system architecture and engineering practices to support rapid growth in catalog size and usage Mentor junior and mid-level engineers, helping raise the technical bar and foster a culture of ownership and collaboration What You've Done 6+ years of professional experience in software development Extensive experience developing robust, mission-critical systems using general-purpose programming languages(e.g., Java, C#) Demonstrated expertise in building software with one or more of the following: Infrastructure, Data Engineering, Machine Learning, API Design, and Distributed Systems Previous experience designing and developing solutions to complex problems with significant business impact A strong understanding of how their systems interact with the broader production environment, including dependencies and platform primitives Proven ability to learn other coding languages, platforms, frameworks, and tools Experience owning projects from the initial idea all the way to production Experience mentoring junior engineers What We Offer: Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions. Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$200,000-$250,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world from sports to music, comedy to dance, festivals to theater StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
Senior Software Engineer - Catalog
StubHub New York City, New York
Job DescriptionJob Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is attending their first event or their hundredth, we're here to support them from the moment they start searching for tickets through the moment they walk through the gate. Behind every great fan experience is accurate, timely, and trustworthy event data. That foundation is built by our Catalog team. To support StubHub's continued growth and global scale, we are seeking a Senior Software Engineer to help build and evolve the systems that power StubHub's live event catalog. This role sits at the heart of the platform and is ideal for engineers who enjoy working on data-intensive, highly reliable systems with broad company-wide impact. As a Senior Software Engineer on Catalog, you will tackle complex and ambiguous problems, design systems that scale with the live events ecosystem, and act as a technical leader within a highly collaborative engineering culture. Senior engineers at StubHub are expected to demonstrate strong ownership, technical judgment, and a bias toward impact. You will help set technical direction, mentor teammates, and ensure the systems you build are resilient, extensible, and trusted by teams across the company. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Century City, CA About the team: The Catalog team forms the foundation of the StubHub consumer experience and is central to our mission of connecting people with unforgettable live events. The team is responsible for sourcing, ingesting, and categorizing live event data, storing it efficiently as the catalog continues to grow, and exposing that data through scalable and intuitive interfaces used across the company. Catalog powers critical use cases across Consumer Experience, Paid Search, Fulfillment, Customer Service, and Performance Marketing. The team also serves as the system of record for visual assets such as images and maps, playing a pivotal role in how StubHub looks and feels to millions of users each month. In addition, the team builds systems that blend automated pipelines with human and agent-assisted operations to ensure StubHub maintains comprehensive and accurate awareness of live events worldwide. As a foundational platform team, Catalog acts as an innovation engine for downstream teams, enabling richer fan experiences, more relevant advertising, and more efficient internal operations. What You'll Do Design, develop, test, deploy, and maintain mission-critical systems that ingest, store, and serve live event catalog data at scale Own complex initiatives end-to-end, from early design through production launch and ongoing iteration Build scalable APIs and services that power consumer experiences, paid marketing, fulfillment, and internal tooling Partner closely with engineers, product managers, and data teams to solve ambiguous problems with significant business impact Ensure high standards for reliability, data quality, performance, and operational excellence in production systems Improve system architecture and engineering practices to support rapid growth in catalog size and usage Mentor junior and mid-level engineers, helping raise the technical bar and foster a culture of ownership and collaboration What You've Done 6+ years of professional experience in software development Extensive experience developing robust, mission-critical systems using general-purpose programming languages(e.g., Java, C#) Demonstrated expertise in building software with one or more of the following: Infrastructure, Data Engineering, Machine Learning, API Design, and Distributed Systems Previous experience designing and developing solutions to complex problems with significant business impact A strong understanding of how their systems interact with the broader production environment, including dependencies and platform primitives Proven ability to learn other coding languages, platforms, frameworks, and tools Experience owning projects from the initial idea all the way to production Experience mentoring junior engineers What We Offer: Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions. Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$200,000-$250,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world from sports to music, comedy to dance, festivals to theater StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
04/23/2026
Full time
Job DescriptionJob Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is attending their first event or their hundredth, we're here to support them from the moment they start searching for tickets through the moment they walk through the gate. Behind every great fan experience is accurate, timely, and trustworthy event data. That foundation is built by our Catalog team. To support StubHub's continued growth and global scale, we are seeking a Senior Software Engineer to help build and evolve the systems that power StubHub's live event catalog. This role sits at the heart of the platform and is ideal for engineers who enjoy working on data-intensive, highly reliable systems with broad company-wide impact. As a Senior Software Engineer on Catalog, you will tackle complex and ambiguous problems, design systems that scale with the live events ecosystem, and act as a technical leader within a highly collaborative engineering culture. Senior engineers at StubHub are expected to demonstrate strong ownership, technical judgment, and a bias toward impact. You will help set technical direction, mentor teammates, and ensure the systems you build are resilient, extensible, and trusted by teams across the company. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Century City, CA About the team: The Catalog team forms the foundation of the StubHub consumer experience and is central to our mission of connecting people with unforgettable live events. The team is responsible for sourcing, ingesting, and categorizing live event data, storing it efficiently as the catalog continues to grow, and exposing that data through scalable and intuitive interfaces used across the company. Catalog powers critical use cases across Consumer Experience, Paid Search, Fulfillment, Customer Service, and Performance Marketing. The team also serves as the system of record for visual assets such as images and maps, playing a pivotal role in how StubHub looks and feels to millions of users each month. In addition, the team builds systems that blend automated pipelines with human and agent-assisted operations to ensure StubHub maintains comprehensive and accurate awareness of live events worldwide. As a foundational platform team, Catalog acts as an innovation engine for downstream teams, enabling richer fan experiences, more relevant advertising, and more efficient internal operations. What You'll Do Design, develop, test, deploy, and maintain mission-critical systems that ingest, store, and serve live event catalog data at scale Own complex initiatives end-to-end, from early design through production launch and ongoing iteration Build scalable APIs and services that power consumer experiences, paid marketing, fulfillment, and internal tooling Partner closely with engineers, product managers, and data teams to solve ambiguous problems with significant business impact Ensure high standards for reliability, data quality, performance, and operational excellence in production systems Improve system architecture and engineering practices to support rapid growth in catalog size and usage Mentor junior and mid-level engineers, helping raise the technical bar and foster a culture of ownership and collaboration What You've Done 6+ years of professional experience in software development Extensive experience developing robust, mission-critical systems using general-purpose programming languages(e.g., Java, C#) Demonstrated expertise in building software with one or more of the following: Infrastructure, Data Engineering, Machine Learning, API Design, and Distributed Systems Previous experience designing and developing solutions to complex problems with significant business impact A strong understanding of how their systems interact with the broader production environment, including dependencies and platform primitives Proven ability to learn other coding languages, platforms, frameworks, and tools Experience owning projects from the initial idea all the way to production Experience mentoring junior engineers What We Offer: Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions. Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$200,000-$250,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world from sports to music, comedy to dance, festivals to theater StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found hereWe are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
Software Engineer, AI Agent
Sendbird San Mateo, California
Job DescriptionJob Description Most engineers ship features. You'll ship outcomes, directly in the hands of customers, on live systems, where it actually counts. And you'll do it faster than anyone thought possible. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations-chat, voice, video, messaging APIs-and became the CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack-into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX-built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost-the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel-chat, SMS, email, voice, WhatsApp-without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. Why Software Engineers for our AI Agents? AI agents don't fail in demos. They fail in production, when the edge case hits, the prompt breaks, or the integration misbehaves in front of a real customer. That gap between "it works in the sandbox" and "it works in the wild" is exactly where this role lives. We're deploying AI agents for some of the world's biggest brands. Each one has unique workflows, data, and stakes. We need engineers who can sit across from a customer, understand the problem, and build the solution fast, not hand off a spec and wait. If you treat AI as a core part of your toolkit and not an afterthought, you'll move at the speed this role demands. The Role You'll own the full technical lifecycle of customer AI agent deployments, from first integration to live monitoring, working at the intersection of product, engineering, and customer outcomes. This role is for engineers who use AI to compress timelines, ship higher-quality work, and want their impact felt immediately, not six months from now. You might be this person if: You think in systems - inputs, outputs, failure modes - and you naturally ask "what happens when this breaks?" before anyone else does You've debugged something live, under pressure, with a customer watching, and you didn't flinch You use AI tools daily to prototype, debug, and iterate, and you've figured out how to get 10x the output without cutting corners on quality You read a system prompt the way a compiler reads code, spotting logic gaps, unintended behaviors, and edge cases others miss You've built something end-to-end, frontend to backend to deployment, and you're proud of how it actually held up You learn fastest by building, not by reading docs, and you've shipped something with a new API within days of touching it for the first time You care about what the customer actually experiences, not just whether the tests pass Ambiguity doesn't slow you down. You'd rather build a rough solution and iterate than wait for a perfect brief You need to have: 2-3 years of hands-on software engineering experience in full-stack or backend development Strong Python proficiency and the ability to write clean, maintainable code under real-world constraints Practical experience with React and modern JavaScript/TypeScript on the frontend, plus backend frameworks like Node.js, Django, or Express Hands-on experience with LLM APIs (e.g., OpenAI, Claude) or agent frameworks such as LangChain Familiarity with RAG pipelines, knowledge base integration, and cloud deployment platforms (e.g., AWS Lambda, Vercel, GCP Cloud Functions) What you'll actually do: Deploy production-grade AI agents tailored to each customer's environment, owning setup, configuration, and go-live Tune system prompts and agent behaviors against real-world use cases, using AI-assisted workflows to move from hypothesis to working solution faster than a traditional dev cycle allows Prototype and ship fast, leveraging agentic coding tools to build agent interfaces, dashboards, and backend integrations with Next.js, React, and modern APIs Integrate RAG pipelines and knowledge bases that give agents the context they need to perform Monitor live deployments with logging, metrics, and observability so issues surface before customers notice them Collaborate with Forward Deployed PMs, core product, and design to turn customer needs into working solutions, often building a prototype before the meeting ends Lead technical demos, document implementation decisions, and maintain architecture diagrams that actually reflect reality Added Value Prior experience tuning or debugging AI agent performance in live, production environments - or in a forward deployed setting Background in 0-to-1 builds, customer-facing implementation, or technical consulting, with a track record of navigating the messiness of real deployments What we offer: We take care of the people who build the future. Here's some of what you can expect when you join Sendbird. Medical, dental, and vision coverage, on us. Sendbird covers 100% of the premium for our employees and roughly 80% for their dependents. Generous time off. 20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off. $3,500 annual "Be Your Best Self" boost. Spend it on anything that helps you grow. Gym memberships, therapy, books, courses, massages, and more. Parental leave for all new parents. Time to be present for the moments that matter most. 401(k) from day one. Auto-enrollment, flexible contributions, and access to Vanguard's investment platform. HSA & FSA options. Pre-tax accounts to cover healthcare, dependent care, and commuter expenses. Life & disability coverage, fully paid. Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you. Pay Transparency For cash compensation, we set standard ranges for all roles based on function, level, and geographic location. To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies. A reasonable estimate of the current salary range for this role is $150,000 - $180,000 . This range is specific to the San Francisco Bay market. We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above. Flexible Work Policy We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees within an hour's commute range of their local office to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position. What diversity and inclusion mean to us There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you. Why Sendbird We're not iterating on an existing product. We're building a new category, AI that genuinely delights customers, on top of infrastructure that's already at enterprise scale. This role puts you at the center of that: real customers, real deployments, real impact. If you want to own outcomes and help define what forward-deployed AI engineering looks like, this is the place. Sendbird is building the AI workforce of tomorrow, and we hire that way too. Learn more about our interview process, how we evaluate candidates, and the role AI plays along the way.
04/23/2026
Full time
Job DescriptionJob Description Most engineers ship features. You'll ship outcomes, directly in the hands of customers, on live systems, where it actually counts. And you'll do it faster than anyone thought possible. The Company Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations-chat, voice, video, messaging APIs-and became the CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack-into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX-built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost-the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel-chat, SMS, email, voice, WhatsApp-without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. Why Software Engineers for our AI Agents? AI agents don't fail in demos. They fail in production, when the edge case hits, the prompt breaks, or the integration misbehaves in front of a real customer. That gap between "it works in the sandbox" and "it works in the wild" is exactly where this role lives. We're deploying AI agents for some of the world's biggest brands. Each one has unique workflows, data, and stakes. We need engineers who can sit across from a customer, understand the problem, and build the solution fast, not hand off a spec and wait. If you treat AI as a core part of your toolkit and not an afterthought, you'll move at the speed this role demands. The Role You'll own the full technical lifecycle of customer AI agent deployments, from first integration to live monitoring, working at the intersection of product, engineering, and customer outcomes. This role is for engineers who use AI to compress timelines, ship higher-quality work, and want their impact felt immediately, not six months from now. You might be this person if: You think in systems - inputs, outputs, failure modes - and you naturally ask "what happens when this breaks?" before anyone else does You've debugged something live, under pressure, with a customer watching, and you didn't flinch You use AI tools daily to prototype, debug, and iterate, and you've figured out how to get 10x the output without cutting corners on quality You read a system prompt the way a compiler reads code, spotting logic gaps, unintended behaviors, and edge cases others miss You've built something end-to-end, frontend to backend to deployment, and you're proud of how it actually held up You learn fastest by building, not by reading docs, and you've shipped something with a new API within days of touching it for the first time You care about what the customer actually experiences, not just whether the tests pass Ambiguity doesn't slow you down. You'd rather build a rough solution and iterate than wait for a perfect brief You need to have: 2-3 years of hands-on software engineering experience in full-stack or backend development Strong Python proficiency and the ability to write clean, maintainable code under real-world constraints Practical experience with React and modern JavaScript/TypeScript on the frontend, plus backend frameworks like Node.js, Django, or Express Hands-on experience with LLM APIs (e.g., OpenAI, Claude) or agent frameworks such as LangChain Familiarity with RAG pipelines, knowledge base integration, and cloud deployment platforms (e.g., AWS Lambda, Vercel, GCP Cloud Functions) What you'll actually do: Deploy production-grade AI agents tailored to each customer's environment, owning setup, configuration, and go-live Tune system prompts and agent behaviors against real-world use cases, using AI-assisted workflows to move from hypothesis to working solution faster than a traditional dev cycle allows Prototype and ship fast, leveraging agentic coding tools to build agent interfaces, dashboards, and backend integrations with Next.js, React, and modern APIs Integrate RAG pipelines and knowledge bases that give agents the context they need to perform Monitor live deployments with logging, metrics, and observability so issues surface before customers notice them Collaborate with Forward Deployed PMs, core product, and design to turn customer needs into working solutions, often building a prototype before the meeting ends Lead technical demos, document implementation decisions, and maintain architecture diagrams that actually reflect reality Added Value Prior experience tuning or debugging AI agent performance in live, production environments - or in a forward deployed setting Background in 0-to-1 builds, customer-facing implementation, or technical consulting, with a track record of navigating the messiness of real deployments What we offer: We take care of the people who build the future. Here's some of what you can expect when you join Sendbird. Medical, dental, and vision coverage, on us. Sendbird covers 100% of the premium for our employees and roughly 80% for their dependents. Generous time off. 20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off. $3,500 annual "Be Your Best Self" boost. Spend it on anything that helps you grow. Gym memberships, therapy, books, courses, massages, and more. Parental leave for all new parents. Time to be present for the moments that matter most. 401(k) from day one. Auto-enrollment, flexible contributions, and access to Vanguard's investment platform. HSA & FSA options. Pre-tax accounts to cover healthcare, dependent care, and commuter expenses. Life & disability coverage, fully paid. Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you. Pay Transparency For cash compensation, we set standard ranges for all roles based on function, level, and geographic location. To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies. A reasonable estimate of the current salary range for this role is $150,000 - $180,000 . This range is specific to the San Francisco Bay market. We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above. Flexible Work Policy We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees within an hour's commute range of their local office to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position. What diversity and inclusion mean to us There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you. Why Sendbird We're not iterating on an existing product. We're building a new category, AI that genuinely delights customers, on top of infrastructure that's already at enterprise scale. This role puts you at the center of that: real customers, real deployments, real impact. If you want to own outcomes and help define what forward-deployed AI engineering looks like, this is the place. Sendbird is building the AI workforce of tomorrow, and we hire that way too. Learn more about our interview process, how we evaluate candidates, and the role AI plays along the way.
Product Manager - Go To Market
Flywire Boston, Massachusetts
Job DescriptionJob DescriptionCompany Description Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We've since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies. With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow. Job Description The Opportunity We, at Flywire, are looking for an experienced Product Manager, ideally with a background in FinTech. Primarily you will be responsible for the defining and executing the technical strategy for our Go To Market technology, ensuring alignment with business objectives and customer needs. You will prioritize tasks and features based on technical feasibility, business impact and user feedback, while collaborating closely with engineering teams to translate requirements into actionable plans. This role oversees the product development lifecycle, manages the roadmap, and ensures the platform's technical integrity and quality. You will act as a bridge between technical and non-technical stakeholders, effectively communicating complex technical concepts in an understandable manner. Key Responsibilities: The Product Manager will shape the future of our Go To Market systems by partnering with key stakeholders, product managers, and cross functional engineering teams to design and build technical platforms that enable the development and integration of numerous applications, products or services. The successful candidate will own and drive platform, vision, strategy and roadmaps. You must be comfortable working with the senior business stakeholders, product management, technical architects, and engineers. A successful candidate will be able to handle multiple projects, evaluating priority, ensuring accuracy and timeless in delivery. You will develop near, mid and long-term holistic capabilities strategy with a strong focus on enabling revenue growth. Lead improvements in the Go To Market experience through development of new and innovative solutions and product capabilities. Ensure the alignment of roadmap to business goals, driving execution and evolving the platform capabilities. Leveraging metrics, stakeholder interviews, industry trends and platform enhancements to identify opportunities. Lead cross functional teams in shaping future platform decisions and strategies. Provide regular, impactful communication of priorities, progress and impact to stakeholders and leadership, including the creation and communication of release notes Define and evangelize the vision, translate the vision into roadmaps and detailed execution plans. Maintaining roadmaps including iterations; break down large scale initiatives into user stories. Map processes, identify process improvements and influence team and stakeholders. Translate business requirements, by breaking down work and creating user stories for engineering and technical teams, including launch and ongoing KPI to monitor platform health and business value realization. Manage schedules and tasks related to all aspects of product development, launch and enhancements. Leads in the adoption and maturing of agile practices. Manage multiple tasks concurrently and work within tight deadlines to balance workload effectively. Qualifications Here's what we're looking for: Bachelor's degree in Information Systems, Finance, HR, or a related field. 5+ years in a Product leadership role - experience eliciting, analyzing, and documenting requirements, authoring user stories and acceptance criteria, building process flows, and creating other associated artifacts to inform software engineers and the development needs Experience as a Product Manager supporting Go To Market teams leveraging tools such as Salesforce Platform and Marketo. Strong leadership and communication skills, with the ability to translate complex technical requirements into business-friendly language for various levels of the organization. Strong analytical, quantitative and problem-solving abilities; strong bias towards data-based decision marking Pro-active and self motivated work style with proven ability to collaborate broadly with flexible positive attitude to deliver results within a cross-functional team. Experience in both Agile and Scrum processes from a Product owner perspective. Excellent interpersonal and communication skills. Demonstrates effective communication and ability to influence all levels of management and stakeholders. Strong written and verbal communication, interpersonal, and follow-up skills. Strong collaboration skills as this role partners with business leaders to develop and implement strategic plans in line with the vision. Sufficient technical depth and business acumen to identify risk of future issues. Effective communication with engineering teams to clarify requirements as well as with cross functional teams to understand and work through their dependencies. Creative problem solver - ability to analyze complex data and user requests into simple design approved solutions. Detail-oriented and organized, with a strong ability to support multiple simultaneous initiatives in a fast-paced environment. Experience with Jira and Confluence. Preferred Qualifications: Experienced with implementation that spans multiple countries Experience with FinTech Innovative mindset to surface and advocate for alternate approaches and solutions to business and technology challenges Experience at enabling capabilities through Agent Force or Einstein. Additional Information What We Offer: Competitive compensation Employee Stock Purchase Plan (ESPP) Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams) Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out on social media Dynamic & Global Team (we have been collaborating virtually for years!) Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days! Great Talent & Development Programs (Managers Taking Flight - for new or aspiring managers!) Submit today and get started! We are excited to get to know you! Throughout our process you can expect to meet different FlyMates including the Hiring Manager and other Flymates. Your Talent Acquisition Partner will walk you through the steps and be your "go-to" person for questions. Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we're excited to watch our unique culture evolve with each new hire. The US base salary range for this full-time position is $137,000-$170,000 plus benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training.
04/23/2026
Full time
Job DescriptionJob DescriptionCompany Description Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We've since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies. With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow. Job Description The Opportunity We, at Flywire, are looking for an experienced Product Manager, ideally with a background in FinTech. Primarily you will be responsible for the defining and executing the technical strategy for our Go To Market technology, ensuring alignment with business objectives and customer needs. You will prioritize tasks and features based on technical feasibility, business impact and user feedback, while collaborating closely with engineering teams to translate requirements into actionable plans. This role oversees the product development lifecycle, manages the roadmap, and ensures the platform's technical integrity and quality. You will act as a bridge between technical and non-technical stakeholders, effectively communicating complex technical concepts in an understandable manner. Key Responsibilities: The Product Manager will shape the future of our Go To Market systems by partnering with key stakeholders, product managers, and cross functional engineering teams to design and build technical platforms that enable the development and integration of numerous applications, products or services. The successful candidate will own and drive platform, vision, strategy and roadmaps. You must be comfortable working with the senior business stakeholders, product management, technical architects, and engineers. A successful candidate will be able to handle multiple projects, evaluating priority, ensuring accuracy and timeless in delivery. You will develop near, mid and long-term holistic capabilities strategy with a strong focus on enabling revenue growth. Lead improvements in the Go To Market experience through development of new and innovative solutions and product capabilities. Ensure the alignment of roadmap to business goals, driving execution and evolving the platform capabilities. Leveraging metrics, stakeholder interviews, industry trends and platform enhancements to identify opportunities. Lead cross functional teams in shaping future platform decisions and strategies. Provide regular, impactful communication of priorities, progress and impact to stakeholders and leadership, including the creation and communication of release notes Define and evangelize the vision, translate the vision into roadmaps and detailed execution plans. Maintaining roadmaps including iterations; break down large scale initiatives into user stories. Map processes, identify process improvements and influence team and stakeholders. Translate business requirements, by breaking down work and creating user stories for engineering and technical teams, including launch and ongoing KPI to monitor platform health and business value realization. Manage schedules and tasks related to all aspects of product development, launch and enhancements. Leads in the adoption and maturing of agile practices. Manage multiple tasks concurrently and work within tight deadlines to balance workload effectively. Qualifications Here's what we're looking for: Bachelor's degree in Information Systems, Finance, HR, or a related field. 5+ years in a Product leadership role - experience eliciting, analyzing, and documenting requirements, authoring user stories and acceptance criteria, building process flows, and creating other associated artifacts to inform software engineers and the development needs Experience as a Product Manager supporting Go To Market teams leveraging tools such as Salesforce Platform and Marketo. Strong leadership and communication skills, with the ability to translate complex technical requirements into business-friendly language for various levels of the organization. Strong analytical, quantitative and problem-solving abilities; strong bias towards data-based decision marking Pro-active and self motivated work style with proven ability to collaborate broadly with flexible positive attitude to deliver results within a cross-functional team. Experience in both Agile and Scrum processes from a Product owner perspective. Excellent interpersonal and communication skills. Demonstrates effective communication and ability to influence all levels of management and stakeholders. Strong written and verbal communication, interpersonal, and follow-up skills. Strong collaboration skills as this role partners with business leaders to develop and implement strategic plans in line with the vision. Sufficient technical depth and business acumen to identify risk of future issues. Effective communication with engineering teams to clarify requirements as well as with cross functional teams to understand and work through their dependencies. Creative problem solver - ability to analyze complex data and user requests into simple design approved solutions. Detail-oriented and organized, with a strong ability to support multiple simultaneous initiatives in a fast-paced environment. Experience with Jira and Confluence. Preferred Qualifications: Experienced with implementation that spans multiple countries Experience with FinTech Innovative mindset to surface and advocate for alternate approaches and solutions to business and technology challenges Experience at enabling capabilities through Agent Force or Einstein. Additional Information What We Offer: Competitive compensation Employee Stock Purchase Plan (ESPP) Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams) Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out on social media Dynamic & Global Team (we have been collaborating virtually for years!) Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days! Great Talent & Development Programs (Managers Taking Flight - for new or aspiring managers!) Submit today and get started! We are excited to get to know you! Throughout our process you can expect to meet different FlyMates including the Hiring Manager and other Flymates. Your Talent Acquisition Partner will walk you through the steps and be your "go-to" person for questions. Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we're excited to watch our unique culture evolve with each new hire. The US base salary range for this full-time position is $137,000-$170,000 plus benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training.
Sr Software Engineer- Developer Experience
Medline Industries - Transportation & Operations Northbrook, Illinois
Job Summary Job Description Major Responsibilities Rapidly deliver proofs of concept (POCs) and pilots, clearly articulate their impact, and challenge ideas to drive informed decision-making. Identify pain points for internal development teams, propose solutions, and implement features that simplify development and deployment processes. Apply expert knowledge in performance, scalability, enterprise system architecture, and engineering best practices. Innovate and establish best practices in software architecture and development processes. Demonstrate expertise in the software development lifecycle (SDLC) and optimize processes through automation. Promote and guide adoption of the Well-Architected Framework, ensuring best practices across engineering teams. Collaborate with applications, DevOps, and platform teams to ensure platform tools are reliable, scalable, and aligned with organizational standards. Partner with architects and product managers to translate system architecture and product requirements into well-designed, high-quality software components. Balance technical leadership with strong business judgment to make sound technology choices. Champion coding standards, automation, observability, and security practices across developer-facing tools and pipelines. Lead and mentor junior engineers, fostering technical growth and professional development. Drive continuous improvement in development processes, including code reviews, testing, and deployment strategies. Stay current with emerging trends and technologies, applying them to enhance developer experience and platform capabilities. Contribute to the overall architecture and design of application modernization initiatives. Explore and pilot emerging AI technologies (including agentic AI), translating learnings into practical developer-experience improvements. Actively participate in Agile/Scrum ceremonies, including Program Increment (PI) Planning, and influence team direction. Minimum Job Requirements 15+ years of software engineering experience, with deep expertise in application modernization and full stack microservices development on AKS and cloud platforms (particularly Azure). 10+ years of experience with diverse programming languages (Java, .NET, Python, React, Angular, etc.) and the full SDLC, including coding standards, code reviews, source control, build processes, testing, and operations. Bachelor's degree in computer science, Engineering, or related field. Proven experience in designing and delivering training programs to drive adoption of new solutions across the organization. Proven expertise in designing, developing, and maintaining platform tools, frameworks, and automation to improve productivity and streamline the SDLC. Ability to design and develop detailed architecture artifacts (logical, conceptual, and integration diagrams) for teams and projects. Strong experience with containerization and deployment tools (Docker, Kubernetes, Helm). Hands-on experience with DevOps and automation tools (GitLab, Jenkins, Terraform, Ansible, Kubernetes, Packer). Experience with test automation frameworks (JUnit, Mockito, Selenium etc). Experience building with AI development tools. Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams. Strong problem-solving attitude, with a focus on addressing enterprise-level challenges and identifying innovative solutions. Strong fundamental understanding with ability to thrive in a fast-paced, dynamic environment and adapt to new tools and technologies. Working knowledge of Agile methodologies, JIRA, ITSM, and software delivery tools. Proven ability to multitask, manage multiple projects, and deliver results with ownership and accountability. Preferred Qualifications Advanced degree in Computer Science, Engineering, or related field. Experience with large-scale enterprise modernization initiatives. Deep expertise in cloud-native architecture and hybrid cloud environments. Familiarity / experience with observability platforms Experience in integrating AI/ML solutions into developer workflows. Strong track record of influencing engineering culture and driving adoption of modern development practices across large organizations. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $134,000.00 - $201,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here . We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
04/14/2026
Full time
Job Summary Job Description Major Responsibilities Rapidly deliver proofs of concept (POCs) and pilots, clearly articulate their impact, and challenge ideas to drive informed decision-making. Identify pain points for internal development teams, propose solutions, and implement features that simplify development and deployment processes. Apply expert knowledge in performance, scalability, enterprise system architecture, and engineering best practices. Innovate and establish best practices in software architecture and development processes. Demonstrate expertise in the software development lifecycle (SDLC) and optimize processes through automation. Promote and guide adoption of the Well-Architected Framework, ensuring best practices across engineering teams. Collaborate with applications, DevOps, and platform teams to ensure platform tools are reliable, scalable, and aligned with organizational standards. Partner with architects and product managers to translate system architecture and product requirements into well-designed, high-quality software components. Balance technical leadership with strong business judgment to make sound technology choices. Champion coding standards, automation, observability, and security practices across developer-facing tools and pipelines. Lead and mentor junior engineers, fostering technical growth and professional development. Drive continuous improvement in development processes, including code reviews, testing, and deployment strategies. Stay current with emerging trends and technologies, applying them to enhance developer experience and platform capabilities. Contribute to the overall architecture and design of application modernization initiatives. Explore and pilot emerging AI technologies (including agentic AI), translating learnings into practical developer-experience improvements. Actively participate in Agile/Scrum ceremonies, including Program Increment (PI) Planning, and influence team direction. Minimum Job Requirements 15+ years of software engineering experience, with deep expertise in application modernization and full stack microservices development on AKS and cloud platforms (particularly Azure). 10+ years of experience with diverse programming languages (Java, .NET, Python, React, Angular, etc.) and the full SDLC, including coding standards, code reviews, source control, build processes, testing, and operations. Bachelor's degree in computer science, Engineering, or related field. Proven experience in designing and delivering training programs to drive adoption of new solutions across the organization. Proven expertise in designing, developing, and maintaining platform tools, frameworks, and automation to improve productivity and streamline the SDLC. Ability to design and develop detailed architecture artifacts (logical, conceptual, and integration diagrams) for teams and projects. Strong experience with containerization and deployment tools (Docker, Kubernetes, Helm). Hands-on experience with DevOps and automation tools (GitLab, Jenkins, Terraform, Ansible, Kubernetes, Packer). Experience with test automation frameworks (JUnit, Mockito, Selenium etc). Experience building with AI development tools. Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams. Strong problem-solving attitude, with a focus on addressing enterprise-level challenges and identifying innovative solutions. Strong fundamental understanding with ability to thrive in a fast-paced, dynamic environment and adapt to new tools and technologies. Working knowledge of Agile methodologies, JIRA, ITSM, and software delivery tools. Proven ability to multitask, manage multiple projects, and deliver results with ownership and accountability. Preferred Qualifications Advanced degree in Computer Science, Engineering, or related field. Experience with large-scale enterprise modernization initiatives. Deep expertise in cloud-native architecture and hybrid cloud environments. Familiarity / experience with observability platforms Experience in integrating AI/ML solutions into developer workflows. Strong track record of influencing engineering culture and driving adoption of modern development practices across large organizations. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $134,000.00 - $201,000.00 Annual The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here . We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
CDS DATA SYSTEMS & AI ENGINEER, Office of the Provost
InsideHigherEd Boston, Massachusetts
CDS DATA SYSTEMS & AI ENGINEER, Office of the Provost Job Description CDS DATA SYSTEMS & AI ENGINEER, Office of the Provost Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 10/9/2025 Salary Grade Grade 51 Expected Hiring Range Minimum $100,000.00 Expected Hiring Range Maximum $123,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular The CDS Data Systems, Software, and AI Engineer will serve as the technical lead on a portfolio of interdisciplinary projects spanning software engineering, data systems, and artificial intelligence. The position will guide individuals and teams in the design, development, deployment, and evaluation of (near) production-quality systems-whether software platforms, data infrastructures, or AI-powered solutions-aligned with CDS research, teaching, and operational priorities. Working closely with CDS leadership, this role will also be responsible for selecting, scoping, and resourcing projects. The engineer will play a central role in shaping a critical technical function within a pioneering academic unit, with the potential to impact cutting-edge research, student learning experiences, and the creation of innovative artifacts that advance academic and operational excellence at BU and beyond. This position will also serve as a key liaison with BU units involved in software, data, and AI infrastructure development, including IS&T, BU Spark! Solution Engineers, and BU SAIL. The engineer will supervise student interns and/or soft-funded research staff working on software, data, or AI engineering projects. Specific duties include: Development of Software, Data, and AI Infrastructures and Solutions - 50% Lead the design and implementation of integrated software systems, scalable data infrastructures, and AI-powered applications that support faculty research and clinic-based projects. Standardize development practices across domains by ensuring code quality, data governance, security protocols, and model evaluation. Develop open and extensible artifacts such as modular software platforms, MCP-based data repositories, and AI components, including large language models and agentic AI systems. Close collaboration with technical and administrative leads is required to deliver tailored solutions that meet both experimental and operational needs. Maintain an online repository of completed projects, datasets, software tools, and AI models to ensure transparency, accessibility, and reuse. Experiential Learning Support - 20% Support faculty in delivering high-quality experiential learning through CDS clinics and BU Spark! practicum offerings, with projects spanning software engineering, data science, and AI development. Responsibilities include assisting in project scoping, student applicant assessment, and quality assurance across technical domains. Provide mentorship and technical guidance to junior staff, student project managers, and interns working on software, data, or AI initiatives. In addition, represent CDS as the senior technical lead in meetings with both internal and external partners. Sponsored Research Support - 20% Collaborate with CDS faculty on sponsored research projects that require software prototypes, data pipelines, and AI systems. Support the development and deployment of pilots as well as production-ready artifacts across software, data, and AI domains. Serve as a liaison to BU departments providing computing resources or technical support, including IS&T Research Computing, the Hariri Institute's SAIL, and Medical Campus cores such as BEDAC and the Bioinformatics Core. Technical Consultancy - 10% Provide advisory support to faculty, students, and partners on the design and implementation of pilot projects involving software development, data engineering, and AI integration. Guide innovation efforts within CDS clinics, BU Spark! courses, and student-led initiatives, ensuring technical feasibility and alignment with best practices across all domains. Required Skills Bachelor's degree in Computer Science, Computer Engineering, Computational Sciences, Mathematics, Statistics, or related technical field required. 5-8 years of relevant experience. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $100,000.00-$123,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-2733eb1cf9dd0442b7b9716bc1c0aee5
01/14/2026
Full time
CDS DATA SYSTEMS & AI ENGINEER, Office of the Provost Job Description CDS DATA SYSTEMS & AI ENGINEER, Office of the Provost Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 10/9/2025 Salary Grade Grade 51 Expected Hiring Range Minimum $100,000.00 Expected Hiring Range Maximum $123,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular The CDS Data Systems, Software, and AI Engineer will serve as the technical lead on a portfolio of interdisciplinary projects spanning software engineering, data systems, and artificial intelligence. The position will guide individuals and teams in the design, development, deployment, and evaluation of (near) production-quality systems-whether software platforms, data infrastructures, or AI-powered solutions-aligned with CDS research, teaching, and operational priorities. Working closely with CDS leadership, this role will also be responsible for selecting, scoping, and resourcing projects. The engineer will play a central role in shaping a critical technical function within a pioneering academic unit, with the potential to impact cutting-edge research, student learning experiences, and the creation of innovative artifacts that advance academic and operational excellence at BU and beyond. This position will also serve as a key liaison with BU units involved in software, data, and AI infrastructure development, including IS&T, BU Spark! Solution Engineers, and BU SAIL. The engineer will supervise student interns and/or soft-funded research staff working on software, data, or AI engineering projects. Specific duties include: Development of Software, Data, and AI Infrastructures and Solutions - 50% Lead the design and implementation of integrated software systems, scalable data infrastructures, and AI-powered applications that support faculty research and clinic-based projects. Standardize development practices across domains by ensuring code quality, data governance, security protocols, and model evaluation. Develop open and extensible artifacts such as modular software platforms, MCP-based data repositories, and AI components, including large language models and agentic AI systems. Close collaboration with technical and administrative leads is required to deliver tailored solutions that meet both experimental and operational needs. Maintain an online repository of completed projects, datasets, software tools, and AI models to ensure transparency, accessibility, and reuse. Experiential Learning Support - 20% Support faculty in delivering high-quality experiential learning through CDS clinics and BU Spark! practicum offerings, with projects spanning software engineering, data science, and AI development. Responsibilities include assisting in project scoping, student applicant assessment, and quality assurance across technical domains. Provide mentorship and technical guidance to junior staff, student project managers, and interns working on software, data, or AI initiatives. In addition, represent CDS as the senior technical lead in meetings with both internal and external partners. Sponsored Research Support - 20% Collaborate with CDS faculty on sponsored research projects that require software prototypes, data pipelines, and AI systems. Support the development and deployment of pilots as well as production-ready artifacts across software, data, and AI domains. Serve as a liaison to BU departments providing computing resources or technical support, including IS&T Research Computing, the Hariri Institute's SAIL, and Medical Campus cores such as BEDAC and the Bioinformatics Core. Technical Consultancy - 10% Provide advisory support to faculty, students, and partners on the design and implementation of pilot projects involving software development, data engineering, and AI integration. Guide innovation efforts within CDS clinics, BU Spark! courses, and student-led initiatives, ensuring technical feasibility and alignment with best practices across all domains. Required Skills Bachelor's degree in Computer Science, Computer Engineering, Computational Sciences, Mathematics, Statistics, or related technical field required. 5-8 years of relevant experience. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $100,000.00-$123,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-2733eb1cf9dd0442b7b9716bc1c0aee5

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