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SENIOR SYSTEMS ENGINEER (CLOUD / AUTOMATION)
True North Consultants, Inc. Plano, Texas
Step into a high-impact Senior Systems Engineer (Cloud/Automation) role with a global innovator in power, thermal, and smart energy technologies. This organization powers mission-critical environments from hyperscale data centers and microgrids to advanced manufacturing and large-scale solar and battery farms. As part of their digital backbone, youll architect and optimize hybrid cloud infrastructure that supports worldwide operations across North America, Asia, and Brazil. This is more than infrastructure support its an opportunity to design resilient, automated, enterprise-scale systems that enable next-generation energy and automation solutions. YOUR ROLE WITH THE COMPANY As a Senior Systems Engineer, you will serve as a senior-level infrastructure expert responsible for design, implementation, operation, and continuous improvement of enterprise cloud and hybrid systems. Key responsibilities include: Design, build, and support hybrid cloud infrastructure (Azure, M365) Serve as Tier-3 escalation for complex infrastructure issues Lead system upgrades, optimization, and security initiatives Support global operations across Asia and Brazil time zones Mentor engineers and provide technical leadership Support Kubernetes, virtualization, storage, backup/DR, and monitoring environments Drive automation and scripting initiatives to improve efficiency and reliability COMMUNITY INFORMATION Plano, Texas is a thriving North Texas business and technology hub within the Dallas-Fort Worth metroplex. The area offers strong corporate presence, excellent schools, family-friendly communities, no state income tax, and convenient global connectivity. BACKGROUND PROFILE Required: 512+ years of enterprise IT / infrastructure engineering experience. Strong hybrid cloud expertise, including Azure (RBAC, Conditional Access, IaaS/PaaS). VMware and/or Hyper-V virtualization experience. Microsoft M365 administration, including Hybrid Exchange (on-prem & cloud). Strong PowerShell scripting and programming skills. Windows Server and Linux (Ubuntu) administration. Active Directory & hybrid identity management (including Group Policy, DNS, DHCP). Backup, restore, and disaster recovery experience. Solid networking fundamentals (TCP/IP, LAN/WAN, VPN/SSL, endpoint security). Strong troubleshooting across servers, cloud, virtualization, backups, and endpoints. BS in computer science or related degree Bilingual Mandarin is a plus Nice To Have: Kubernetes (K8s) support. NAS / SAN storage platform management. Zabbix monitoring (dashboards & alerting). SCCM / MECM management, including OS imaging, compliance baselines, and WSUS patching. Backup, restore, and disaster recovery solutions experience. Linux (Ubuntu) administration. Relevant certifications (Microsoft, VMware, NetApp, Commvault). ADDITIONAL JOB DETAILS Location: Plano, Texas Base Salary: $120,000 $145,000+ (10% Bonus) Bonus: 10% target
05/22/2026
Step into a high-impact Senior Systems Engineer (Cloud/Automation) role with a global innovator in power, thermal, and smart energy technologies. This organization powers mission-critical environments from hyperscale data centers and microgrids to advanced manufacturing and large-scale solar and battery farms. As part of their digital backbone, youll architect and optimize hybrid cloud infrastructure that supports worldwide operations across North America, Asia, and Brazil. This is more than infrastructure support its an opportunity to design resilient, automated, enterprise-scale systems that enable next-generation energy and automation solutions. YOUR ROLE WITH THE COMPANY As a Senior Systems Engineer, you will serve as a senior-level infrastructure expert responsible for design, implementation, operation, and continuous improvement of enterprise cloud and hybrid systems. Key responsibilities include: Design, build, and support hybrid cloud infrastructure (Azure, M365) Serve as Tier-3 escalation for complex infrastructure issues Lead system upgrades, optimization, and security initiatives Support global operations across Asia and Brazil time zones Mentor engineers and provide technical leadership Support Kubernetes, virtualization, storage, backup/DR, and monitoring environments Drive automation and scripting initiatives to improve efficiency and reliability COMMUNITY INFORMATION Plano, Texas is a thriving North Texas business and technology hub within the Dallas-Fort Worth metroplex. The area offers strong corporate presence, excellent schools, family-friendly communities, no state income tax, and convenient global connectivity. BACKGROUND PROFILE Required: 512+ years of enterprise IT / infrastructure engineering experience. Strong hybrid cloud expertise, including Azure (RBAC, Conditional Access, IaaS/PaaS). VMware and/or Hyper-V virtualization experience. Microsoft M365 administration, including Hybrid Exchange (on-prem & cloud). Strong PowerShell scripting and programming skills. Windows Server and Linux (Ubuntu) administration. Active Directory & hybrid identity management (including Group Policy, DNS, DHCP). Backup, restore, and disaster recovery experience. Solid networking fundamentals (TCP/IP, LAN/WAN, VPN/SSL, endpoint security). Strong troubleshooting across servers, cloud, virtualization, backups, and endpoints. BS in computer science or related degree Bilingual Mandarin is a plus Nice To Have: Kubernetes (K8s) support. NAS / SAN storage platform management. Zabbix monitoring (dashboards & alerting). SCCM / MECM management, including OS imaging, compliance baselines, and WSUS patching. Backup, restore, and disaster recovery solutions experience. Linux (Ubuntu) administration. Relevant certifications (Microsoft, VMware, NetApp, Commvault). ADDITIONAL JOB DETAILS Location: Plano, Texas Base Salary: $120,000 $145,000+ (10% Bonus) Bonus: 10% target
Business Analyst/PM - Clinical Data
Tanisha Systems Morrisville, North Carolina
Business Analyst/PM - Clinical Data Morrisville, NC 27560 - Onsite Role - Prefer local candidates Salary Market (DOE) FTE role We are looking for a seasoned Business Analyst with experience in requirement analysis and delivery of data & analytics solutions for regulated industries (Life Sciences / Pharma). The ideal candidate will drive requirement gathering, compliance alignment, and stakeholder engagement for a GxP-compliant, cloud-native data platform on Microsoft Fabric and Azure. Success will be measured by the ability to translate CDM/Biostatistics needs into validated pipelines, dashboards, and audit-ready documentation. The Business Analyst acts as the bridge between clinical stakeholders and technical teams, ensuring requirements are captured, translated, and delivered effectively. Leads requirement gathering & documentation across CDM, Biostatistics, and vendor partners. Translates business and regulatory needs into functional specifications aligned with 21 CFR Part 11, GxP, and HIPAA. Supports validation frameworks, audit-ready documentation, and reporting requirements such as Power BI dashboards and compliance scorecards. Facilitates workshops, UAT sessions, and milestone signoffs to secure stakeholder alignment. Prepares for future readiness, advanced analytics, and AI-driven insights. Skills / Experience 10+ years in IT with 6+ years in Business Analysis for regulated environments (Life Sciences, Pharma, Healthcare, Clinical Data Management, Biostatistics). Proven ability to gather, document, and validate requirements; conduct workshops; create functional specifications; ensure compliance with FDA 21 CFR Part 11, GxP, HIPAA Knowledge of regulatory frameworks including 21 CFR Part 11, GxP, HIPAA, GDPR; experienced in IQ/OQ/PQ documentation, SOPs, and audit-ready deliverables Strong domain knowledge in CDM, Biostatistics workflows, CDISC (SDTM/ADaM), FDA eCTD; Tools: GitHub Projects, DevOps board, Jira, Power BI, Microsoft Fabric Understanding of Microsoft Fabric, governance policies, compliance documentation; exposure to BI solutions using Power BI Exposure to CDISC/SDTM/ADaM standards, OMOP mapping, advanced analytics (R, Python, SAS), and AI-driven accelerators (WinAIDM) Skilled in stakeholder engagement, workshops, UAT sessions, and cross-functional collaboration Experience defining validation rules, monitoring dashboards, and exception handling processes Experience leveraging GenAI tools (GitHub Copilot, Microsoft Fabric Copilot, M365 Copilot) Bachelor s degree in Life Sciences, Computer Science, or related field Role / Job Description Requirements Analysis & Translation Lead requirement gathering sessions; translate regulatory and business needs into functional specifications; document user stories, acceptance criteria, and workflows; author BRD and FRS Data Governance & Compliance Define validation rules; ensure dataset versioning, lineage, audit trails, and electronic signatures; collaborate with QA teams for validation documentation and SOPs; support compliance reviews and inspection readiness Analytics & Reporting Enablement Capture reporting requirements for Power BI dashboards, compliance scorecards, and study progress reports; define business rules for secure analytics environments; ensure reporting aligns with governance and audit workflows Stakeholder Engagement & Delivery Facilitate workshops, UAT sessions, and requirement walkthroughs; act as liaison between business stakeholders and technical teams; drive milestone sign-offs for requirement validation and compliance readiness Operational Oversight & Vendor Collaboration Define secure vendor data exchange requirements; monitor data quality dashboards; coordinate issue resolution; ensure scalability and performance benchmarks Future Readiness Contribute to roadmap planning for CDISC/SDTM/ADaM integration, OMOP mapping, advanced analytics, and AI-driven insights Communication & Troubleshooting Build productive relationships across teams; provide feedback during workshops; troubleshoot requirement gaps, compliance risks, and process inefficiencies; work in Agile/Scrum projects with Jira or Azure DevOps Secondary Skills / Good to Have Life Sciences domain knowledge, deeper knowledge of clinical data flows, CDISC standards, regulatory submission processes, vendor data exchange practices Advanced Analytics & AI Exposure Awareness of AI-driven accelerators (WinAIDM, Fabric Copilot); exposure to RWE and predictive modeling in clinical trials Certifications / Good to Have CBAP, PMI-PBA, IIBA; Microsoft certifications (DP-600, DP-203) Expected Outcomes Phase 1 Clinical Data Repository delivered within weeks; requirements translated into compliant workflows and validated pipelines; audit-ready documentation completed. Power BI dashboards and compliance scorecards actively used by stakeholders; improved collaboration across CDM, Biostatistics, IT, and vendors; foundation established for Phase 2 (CDISC/OMOP integration, advanced analytics, AI-driven insights). This Role Matters Ensures regulatory confidence by embedding compliance into every requirement; Drives operational efficiency by reducing manual data transfers and enabling secure vendor collaboration Enables analytics readiness by defining requirements for dashboards, scorecards, and validated pipelines; Fosters stakeholder alignment through workshops, UAT sessions, and milestone signoffs Lays the foundation for innovation, preparing the organization for CDISC/OMOP integration, advanced analytics, and AI-driven insights
05/20/2026
Full time
Business Analyst/PM - Clinical Data Morrisville, NC 27560 - Onsite Role - Prefer local candidates Salary Market (DOE) FTE role We are looking for a seasoned Business Analyst with experience in requirement analysis and delivery of data & analytics solutions for regulated industries (Life Sciences / Pharma). The ideal candidate will drive requirement gathering, compliance alignment, and stakeholder engagement for a GxP-compliant, cloud-native data platform on Microsoft Fabric and Azure. Success will be measured by the ability to translate CDM/Biostatistics needs into validated pipelines, dashboards, and audit-ready documentation. The Business Analyst acts as the bridge between clinical stakeholders and technical teams, ensuring requirements are captured, translated, and delivered effectively. Leads requirement gathering & documentation across CDM, Biostatistics, and vendor partners. Translates business and regulatory needs into functional specifications aligned with 21 CFR Part 11, GxP, and HIPAA. Supports validation frameworks, audit-ready documentation, and reporting requirements such as Power BI dashboards and compliance scorecards. Facilitates workshops, UAT sessions, and milestone signoffs to secure stakeholder alignment. Prepares for future readiness, advanced analytics, and AI-driven insights. Skills / Experience 10+ years in IT with 6+ years in Business Analysis for regulated environments (Life Sciences, Pharma, Healthcare, Clinical Data Management, Biostatistics). Proven ability to gather, document, and validate requirements; conduct workshops; create functional specifications; ensure compliance with FDA 21 CFR Part 11, GxP, HIPAA Knowledge of regulatory frameworks including 21 CFR Part 11, GxP, HIPAA, GDPR; experienced in IQ/OQ/PQ documentation, SOPs, and audit-ready deliverables Strong domain knowledge in CDM, Biostatistics workflows, CDISC (SDTM/ADaM), FDA eCTD; Tools: GitHub Projects, DevOps board, Jira, Power BI, Microsoft Fabric Understanding of Microsoft Fabric, governance policies, compliance documentation; exposure to BI solutions using Power BI Exposure to CDISC/SDTM/ADaM standards, OMOP mapping, advanced analytics (R, Python, SAS), and AI-driven accelerators (WinAIDM) Skilled in stakeholder engagement, workshops, UAT sessions, and cross-functional collaboration Experience defining validation rules, monitoring dashboards, and exception handling processes Experience leveraging GenAI tools (GitHub Copilot, Microsoft Fabric Copilot, M365 Copilot) Bachelor s degree in Life Sciences, Computer Science, or related field Role / Job Description Requirements Analysis & Translation Lead requirement gathering sessions; translate regulatory and business needs into functional specifications; document user stories, acceptance criteria, and workflows; author BRD and FRS Data Governance & Compliance Define validation rules; ensure dataset versioning, lineage, audit trails, and electronic signatures; collaborate with QA teams for validation documentation and SOPs; support compliance reviews and inspection readiness Analytics & Reporting Enablement Capture reporting requirements for Power BI dashboards, compliance scorecards, and study progress reports; define business rules for secure analytics environments; ensure reporting aligns with governance and audit workflows Stakeholder Engagement & Delivery Facilitate workshops, UAT sessions, and requirement walkthroughs; act as liaison between business stakeholders and technical teams; drive milestone sign-offs for requirement validation and compliance readiness Operational Oversight & Vendor Collaboration Define secure vendor data exchange requirements; monitor data quality dashboards; coordinate issue resolution; ensure scalability and performance benchmarks Future Readiness Contribute to roadmap planning for CDISC/SDTM/ADaM integration, OMOP mapping, advanced analytics, and AI-driven insights Communication & Troubleshooting Build productive relationships across teams; provide feedback during workshops; troubleshoot requirement gaps, compliance risks, and process inefficiencies; work in Agile/Scrum projects with Jira or Azure DevOps Secondary Skills / Good to Have Life Sciences domain knowledge, deeper knowledge of clinical data flows, CDISC standards, regulatory submission processes, vendor data exchange practices Advanced Analytics & AI Exposure Awareness of AI-driven accelerators (WinAIDM, Fabric Copilot); exposure to RWE and predictive modeling in clinical trials Certifications / Good to Have CBAP, PMI-PBA, IIBA; Microsoft certifications (DP-600, DP-203) Expected Outcomes Phase 1 Clinical Data Repository delivered within weeks; requirements translated into compliant workflows and validated pipelines; audit-ready documentation completed. Power BI dashboards and compliance scorecards actively used by stakeholders; improved collaboration across CDM, Biostatistics, IT, and vendors; foundation established for Phase 2 (CDISC/OMOP integration, advanced analytics, AI-driven insights). This Role Matters Ensures regulatory confidence by embedding compliance into every requirement; Drives operational efficiency by reducing manual data transfers and enabling secure vendor collaboration Enables analytics readiness by defining requirements for dashboards, scorecards, and validated pipelines; Fosters stakeholder alignment through workshops, UAT sessions, and milestone signoffs Lays the foundation for innovation, preparing the organization for CDISC/OMOP integration, advanced analytics, and AI-driven insights
Systems Analyst Lead
InsideHigherEd Atlanta, Georgia
Job Title: Systems Analyst Lead Location: Atlanta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 292733 About Us Overview Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. About the School/Department at Georgia Institute of Technology The College of Lifetime Learning is unique in its dual mission to assist individuals in preparing and adapting throughout their lives and cultivate future leaders in lifetime learning who will make a positive impact on education, communities, and business. Launched on September 5, 2024, the College comprises three core units the Center for 21st Century Universities (C21U), the Center for Education Integrating Science, Mathematics, and Computing (CEISMC), and Georgia Tech Professional Education (GTPE.) We are also at the Georgia Tech Savannah campus, where programs are designed to help Georgia's coastal region grow and excel. The College will grant undergraduate and graduate degrees and offer non-credit credentials. The academic programs will integrate research findings from those engaged in the College s work. These programs will be at the intersection of: technology and its application to enhance, improve, and make learning accessible; learning sciences as we incorporate how people relate to and utilize technology; and business/policy models that interrogate and expand formal education structures. We are committed to using education, research, and services to address education and learning access challenges. To transform the learning ecosystem, we seek to study the learning process throughout a person's lifetime as it is impacted by technology, economics, policy, geography, and the rapidly changing workforce. The College of Lifetime Learning strives to enable quality education that is accessible, affordable, transformational, and achievable for learners at all stages of life. Location Atlanta, GA Job Summary Systems Analysts are responsible for evaluating and improving the institution's information systems to meet the needs of users and enhance operational efficiency. This role involves gathering requirements, analyzing processes, and collaborating with stakeholders to implement effective technological solutions. Responsibilities Job Duty 1 - Gather and analyze requirements from stakeholders to understand their needs and identify opportunities for improving information systems within the institution. Job Duty 2 - Evaluate existing systems and processes, documenting findings and providing recommendations for enhancements to increase efficiency and effectiveness. Job Duty 3 - Conduct testing and validation of new systems or updates to ensure they meet specified requirements and function as intended. Job Duty 4 - Provide training and support to end-users on new systems and processes, facilitating a smooth transition and promoting user adoption. Job Duty 5 - Develop and maintain documentation related to system specifications, processes, and user guides to ensure clarity and accessibility for stakeholders. Job Duty 6 - Monitor system performance and user feedback, identifying areas for improvement and working with teams to implement necessary changes. Job Duty 7 - Stay informed about industry trends and emerging technologies, evaluating their potential impact and relevance to the institution's needs. Job Duty 8 - Collaborate with technical teams to design and implement new systems or modifications, ensuring alignment with user requirements and institutional goals. Job Duty 9 - Collaborate with project managers and other team members to ensure that technology initiatives are completed on time and within budget. Job Duty 10 - Perform other job-related duties as assigned Required Qualifications Educational Requirements Bachelor's Degree in a related discipline or equivalent combination of education and experience. Required Experience Six or more years of relevant experience. Preferred Qualifications Additional Preferred Qualifications Technical leadership skills Preferred Educational Qualifications Master's Degree in a related discipline or equivalent. Preferred Qualifications Additional Preferred Qualifications Technical leadership skills Master's Degree in a related discipline or equivalent Hands-On Experience Using no-code/low-code tools (like Power Automate, Zapier, and Mulesoft) to automate enterprise workflows Scripting for advanced data operations (e.g., complex extraction, transformation, and automation) using PowerShell or Python Leading requirements sessions with real-time visual modeling and diagramming. Enhancing platform-level applications through strategic reconfiguration, scripting, and performance tuning (e.g., M365 tenant applications SharePoint/Teams/Bookings, EMS, Tableau, Lucidlink, MediaValet, ClickUp, Intune, ) Integrating cloud hosted applications and storage solutions (Azure, AWS) Hands-On Process & Methodologies Security awareness: Identity & access management, data governance Modeling techniques: Architecture, business process, data flow, UML, BPMN, RAD Software Development Lifecycle: Agile, CI/CD, DevOps Service Delivery frameworks: ITSM, ITIL Project management methodologies: PMP Technical Proficiencies Microsoft Power Automate, PowerApps Microsoft SharePoint/Teams (modern sites, tenant-level admin) PowerShell, Python, Javascript HTML, CSS, JSON Restful APIs Durable/Soft Skills Strong visual communication and modeling skills Highly-structured, process-oriented work habits Continuous improvement mindset Skilled presenter with experience in group training and executive briefings Experience working in university or higher education environments Proposed Salary Salary range: $90,979 (Min) - $132,784(Max) Knowledge, Skills, & Abilities SKILLS This job requires advanced knowledge of complex concepts, practices and procedures associated with IT systems design, installation and maintenance. Expert knowledge in variety of applications and platforms is required. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . click apply for full job details
01/14/2026
Full time
Job Title: Systems Analyst Lead Location: Atlanta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 292733 About Us Overview Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. About the School/Department at Georgia Institute of Technology The College of Lifetime Learning is unique in its dual mission to assist individuals in preparing and adapting throughout their lives and cultivate future leaders in lifetime learning who will make a positive impact on education, communities, and business. Launched on September 5, 2024, the College comprises three core units the Center for 21st Century Universities (C21U), the Center for Education Integrating Science, Mathematics, and Computing (CEISMC), and Georgia Tech Professional Education (GTPE.) We are also at the Georgia Tech Savannah campus, where programs are designed to help Georgia's coastal region grow and excel. The College will grant undergraduate and graduate degrees and offer non-credit credentials. The academic programs will integrate research findings from those engaged in the College s work. These programs will be at the intersection of: technology and its application to enhance, improve, and make learning accessible; learning sciences as we incorporate how people relate to and utilize technology; and business/policy models that interrogate and expand formal education structures. We are committed to using education, research, and services to address education and learning access challenges. To transform the learning ecosystem, we seek to study the learning process throughout a person's lifetime as it is impacted by technology, economics, policy, geography, and the rapidly changing workforce. The College of Lifetime Learning strives to enable quality education that is accessible, affordable, transformational, and achievable for learners at all stages of life. Location Atlanta, GA Job Summary Systems Analysts are responsible for evaluating and improving the institution's information systems to meet the needs of users and enhance operational efficiency. This role involves gathering requirements, analyzing processes, and collaborating with stakeholders to implement effective technological solutions. Responsibilities Job Duty 1 - Gather and analyze requirements from stakeholders to understand their needs and identify opportunities for improving information systems within the institution. Job Duty 2 - Evaluate existing systems and processes, documenting findings and providing recommendations for enhancements to increase efficiency and effectiveness. Job Duty 3 - Conduct testing and validation of new systems or updates to ensure they meet specified requirements and function as intended. Job Duty 4 - Provide training and support to end-users on new systems and processes, facilitating a smooth transition and promoting user adoption. Job Duty 5 - Develop and maintain documentation related to system specifications, processes, and user guides to ensure clarity and accessibility for stakeholders. Job Duty 6 - Monitor system performance and user feedback, identifying areas for improvement and working with teams to implement necessary changes. Job Duty 7 - Stay informed about industry trends and emerging technologies, evaluating their potential impact and relevance to the institution's needs. Job Duty 8 - Collaborate with technical teams to design and implement new systems or modifications, ensuring alignment with user requirements and institutional goals. Job Duty 9 - Collaborate with project managers and other team members to ensure that technology initiatives are completed on time and within budget. Job Duty 10 - Perform other job-related duties as assigned Required Qualifications Educational Requirements Bachelor's Degree in a related discipline or equivalent combination of education and experience. Required Experience Six or more years of relevant experience. Preferred Qualifications Additional Preferred Qualifications Technical leadership skills Preferred Educational Qualifications Master's Degree in a related discipline or equivalent. Preferred Qualifications Additional Preferred Qualifications Technical leadership skills Master's Degree in a related discipline or equivalent Hands-On Experience Using no-code/low-code tools (like Power Automate, Zapier, and Mulesoft) to automate enterprise workflows Scripting for advanced data operations (e.g., complex extraction, transformation, and automation) using PowerShell or Python Leading requirements sessions with real-time visual modeling and diagramming. Enhancing platform-level applications through strategic reconfiguration, scripting, and performance tuning (e.g., M365 tenant applications SharePoint/Teams/Bookings, EMS, Tableau, Lucidlink, MediaValet, ClickUp, Intune, ) Integrating cloud hosted applications and storage solutions (Azure, AWS) Hands-On Process & Methodologies Security awareness: Identity & access management, data governance Modeling techniques: Architecture, business process, data flow, UML, BPMN, RAD Software Development Lifecycle: Agile, CI/CD, DevOps Service Delivery frameworks: ITSM, ITIL Project management methodologies: PMP Technical Proficiencies Microsoft Power Automate, PowerApps Microsoft SharePoint/Teams (modern sites, tenant-level admin) PowerShell, Python, Javascript HTML, CSS, JSON Restful APIs Durable/Soft Skills Strong visual communication and modeling skills Highly-structured, process-oriented work habits Continuous improvement mindset Skilled presenter with experience in group training and executive briefings Experience working in university or higher education environments Proposed Salary Salary range: $90,979 (Min) - $132,784(Max) Knowledge, Skills, & Abilities SKILLS This job requires advanced knowledge of complex concepts, practices and procedures associated with IT systems design, installation and maintenance. Expert knowledge in variety of applications and platforms is required. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . click apply for full job details
Enterprise Services and Systems Administrator, Wharton Computing and Instructional Technology
InsideHigherEd Philadelphia, Pennsylvania
Enterprise Services and Systems Administrator, Wharton Computing and Instructional Technology University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Enterprise Services and Systems Administrator, Wharton Computing and Instructional Technology Job Profile Title Systems Administrator Senior Job Description Summary Founded in 1881 as the world's first collegiate business school, the Wharton School of the University of Pennsylvania is shaping the future of business by incubating ideas, driving insights, and creating leaders who change the world. With campuses in both Philadelphia and San Francisco, Wharton has over 850 staff, a faculty population of more than 235 renowned professors, and 5,000 undergraduate, MBA, executive MBA, and doctoral students. Each year 13,000 professionals from around the world advance their careers through Wharton Executive Education's individual, company-customized, and online programs. More than 104,000 Wharton alumni form a powerful global network of leaders who transform business every day. Wharton is home to a diverse population of staff, representing a rich array of backgrounds, expertise, and cultures. To learn more, visit . Wharton Computing, the school's dedicated IT organization, is responsible for the technology driving connected learning across the School, advancing the rigorous research required for new business knowledge and understanding. Wharton Computing provides resources to faculty, staff, students, the Wharton Community and beyond, and members of Wharton Computing act as technology evangelists to encourage wider adoption of existing technologies and to experiment with new products and approaches. Job Description As a Enterprise Services and Systems Architect on the CORES (Core Operations, Resources and Enterprise Services) Team under Infrastructure & Services, you will deliver and manage scalable hosted enterprise services and solutions in areas such as Communications and Collaboration, Generative AI Tools, Identity and Access Management, Networks and Connectivity, Monitoring and Alerting, and more, using products and tools like Google Workspace, Office 365, Dropbox, Grouper, ChatGPT, and others. You will deploy, manage and improve our services using ITIL IT Service Management practices, serve as their technical expert and critical resource, and encourage their use and adoption through user outreach and documentation. You will lead and participate on projects that deploy, improve, retire, or deliver services. You will have primary responsibility for the management of a small number of services in our portfolio. You will be part of a rotating operations team that responds to service requests and incidents and performs routine operational work, backing up the I&S Cloud Architecture Team. Back up operational work includes deploying services as infrastructure-as-code on cloud infrastructure hosted in Amazon Web Services with automated workflows using tools like Terraform and Ansible, patching software and operating systems, and participating in code reviews. You will be part of a rotating 24/7 on call team that responds to system alerts and phone communications in week-long shifts. We collaborate to reduce the number of services that page after hours and are dedicated to reducing the after hours burden. We expect all team members to: Value inclusion and teamwork Strengthen our technical and customer service skills Bring new skills and perspective Display leadership and accountability Understand security and privacy principles Navigate change As an Enterprise Services and Systems Administrator, you will be expected to: Lead complex projects to deploy and improve services Maintain subject matter expertise in, and be accountable for services owned by the team Design, deploy, and continually improve services Represent Wharton Computing at events, on projects, and technical committees, locally and externally Expand your skills and provide mentoring and guidance to team members Demonstrate both judgment and insight in crisis and in planning Take provided opportunities to drive your professional development with training and conferences Qualifications For Enterprise Services and System Administrator, a Bachelor's degree and at least 3- 5 years of experience, or equivalent combination of education and experience, is required. To be considered, you should: Have experience managing and completing projects on schedule Be familiar with IT Service Management principles Communicate with technical colleagues, vendors and business users successfully Display the empathy necessary for customer-first support Highly experienced in technical troubleshooting Knowledge of networking basics and concepts Knowledge of email delivery basics, mail hygiene and email authentication Have at least three years of Linux or Windows system administration experience Know at least one cloud service provider such as Amazon Web Services, or Microsoft Azure Have experience with source control and be able to use Git, specifically Demonstrate familiarity with at least one scripting language such as Bash, PowerShell or Python Have experience administering at least one collaboration and productivity solution such as Microsoft M365 or Google Workspace A combination of the following desired attributes will help you be successful: A technical customer service background Demonstrated knowledge of principles of technical troubleshooting Comfort with Agile project management practice (Scrum/Kanban) A familiarity with ITIL procedures and language A general understanding of DevOps philosophies Understanding and experience with RESTful or other APIs Knowledge of cloud provider Identity and Access Management or broader IAM principles Awareness of Security and Privacy Best Practices and how they apply to Higher Education Practical experience with the fundamentals of TCP/IP networking Experience with a configuration management system like Ansible, Chef or Puppet Job Location - City, State Philadelphia, Pennsylvania Department / School Wharton School Pay Range $83,500.00 - $100,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered. Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law. Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis . click apply for full job details
01/14/2026
Full time
Enterprise Services and Systems Administrator, Wharton Computing and Instructional Technology University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Enterprise Services and Systems Administrator, Wharton Computing and Instructional Technology Job Profile Title Systems Administrator Senior Job Description Summary Founded in 1881 as the world's first collegiate business school, the Wharton School of the University of Pennsylvania is shaping the future of business by incubating ideas, driving insights, and creating leaders who change the world. With campuses in both Philadelphia and San Francisco, Wharton has over 850 staff, a faculty population of more than 235 renowned professors, and 5,000 undergraduate, MBA, executive MBA, and doctoral students. Each year 13,000 professionals from around the world advance their careers through Wharton Executive Education's individual, company-customized, and online programs. More than 104,000 Wharton alumni form a powerful global network of leaders who transform business every day. Wharton is home to a diverse population of staff, representing a rich array of backgrounds, expertise, and cultures. To learn more, visit . Wharton Computing, the school's dedicated IT organization, is responsible for the technology driving connected learning across the School, advancing the rigorous research required for new business knowledge and understanding. Wharton Computing provides resources to faculty, staff, students, the Wharton Community and beyond, and members of Wharton Computing act as technology evangelists to encourage wider adoption of existing technologies and to experiment with new products and approaches. Job Description As a Enterprise Services and Systems Architect on the CORES (Core Operations, Resources and Enterprise Services) Team under Infrastructure & Services, you will deliver and manage scalable hosted enterprise services and solutions in areas such as Communications and Collaboration, Generative AI Tools, Identity and Access Management, Networks and Connectivity, Monitoring and Alerting, and more, using products and tools like Google Workspace, Office 365, Dropbox, Grouper, ChatGPT, and others. You will deploy, manage and improve our services using ITIL IT Service Management practices, serve as their technical expert and critical resource, and encourage their use and adoption through user outreach and documentation. You will lead and participate on projects that deploy, improve, retire, or deliver services. You will have primary responsibility for the management of a small number of services in our portfolio. You will be part of a rotating operations team that responds to service requests and incidents and performs routine operational work, backing up the I&S Cloud Architecture Team. Back up operational work includes deploying services as infrastructure-as-code on cloud infrastructure hosted in Amazon Web Services with automated workflows using tools like Terraform and Ansible, patching software and operating systems, and participating in code reviews. You will be part of a rotating 24/7 on call team that responds to system alerts and phone communications in week-long shifts. We collaborate to reduce the number of services that page after hours and are dedicated to reducing the after hours burden. We expect all team members to: Value inclusion and teamwork Strengthen our technical and customer service skills Bring new skills and perspective Display leadership and accountability Understand security and privacy principles Navigate change As an Enterprise Services and Systems Administrator, you will be expected to: Lead complex projects to deploy and improve services Maintain subject matter expertise in, and be accountable for services owned by the team Design, deploy, and continually improve services Represent Wharton Computing at events, on projects, and technical committees, locally and externally Expand your skills and provide mentoring and guidance to team members Demonstrate both judgment and insight in crisis and in planning Take provided opportunities to drive your professional development with training and conferences Qualifications For Enterprise Services and System Administrator, a Bachelor's degree and at least 3- 5 years of experience, or equivalent combination of education and experience, is required. To be considered, you should: Have experience managing and completing projects on schedule Be familiar with IT Service Management principles Communicate with technical colleagues, vendors and business users successfully Display the empathy necessary for customer-first support Highly experienced in technical troubleshooting Knowledge of networking basics and concepts Knowledge of email delivery basics, mail hygiene and email authentication Have at least three years of Linux or Windows system administration experience Know at least one cloud service provider such as Amazon Web Services, or Microsoft Azure Have experience with source control and be able to use Git, specifically Demonstrate familiarity with at least one scripting language such as Bash, PowerShell or Python Have experience administering at least one collaboration and productivity solution such as Microsoft M365 or Google Workspace A combination of the following desired attributes will help you be successful: A technical customer service background Demonstrated knowledge of principles of technical troubleshooting Comfort with Agile project management practice (Scrum/Kanban) A familiarity with ITIL procedures and language A general understanding of DevOps philosophies Understanding and experience with RESTful or other APIs Knowledge of cloud provider Identity and Access Management or broader IAM principles Awareness of Security and Privacy Best Practices and how they apply to Higher Education Practical experience with the fundamentals of TCP/IP networking Experience with a configuration management system like Ansible, Chef or Puppet Job Location - City, State Philadelphia, Pennsylvania Department / School Wharton School Pay Range $83,500.00 - $100,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered. Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law. Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis . click apply for full job details
Deputy Chief Technology Officer
InsideHigherEd Burlington, Vermont
Deputy Chief Technology Officer Posting Summary The Deputy Chief Technology Officer (CTO) plays a pivotal role in advancing UVM's strategic infrastructure technology initiatives by partnering closely with the CTO and IT Managers. Responsible for coordinating complex, cross-functional projects with university-wide impact, and contributing to seamless day-to-day operations across IT infrastructure teams, including Collaboration Services, Endpoint Management, Infrastructure, Network Services, and Research Computing. As a strategic partner to the CTO, the Deputy CTO will help prioritize initiatives, align resources with ETS-wide and institutional goals, and operationalize major components of the IT strategic plan. This includes developing and managing project plans, tracking milestones, and facilitating inter-team collaboration to ensure timely and effective execution. Represent the CTO in project meetings as needed and help facilitate innovation to address campus needs. Coordinate inter-team collaboration and help improve operations across IT Infrastructure teams, enhancing IT services and project delivery. Other key responsibilities include tasks such as overseeing responses to external audits, maintaining up-to-date IT engineering project lists, and monitoring ticket workflows to ensure timely resolution. Participate in the IT Contract Review process to ensure that technology acquisitions align with institutional standards and needs. Work with key IT vendors to ensure quality service and support. While this position is largely focused on functional leadership, they will handle some administrative supervision tasks at the delegation of the CTO. The deputy acts on behalf of the CTO or in the absence of the CTO as a designee on technology decisions, in collaboration with the other Infrastructure Managers, and in conjunction with the CIO. Minimum Qualifications (or equivalent combination of education and experience) This role requires a broad and deep understanding of IT systems, including networking, telephony, datacenters, servers and virtualization, storage and backups, research computing and high-performance computing, collaboration platforms (e.g., M365), artificial intelligence tools, endpoint management, and operational security platforms. The Deputy CTO is expected to foster a culture of transparency, accountability, and continuous improvement. Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field. Minimum ten years of progressive experience managing large-scale IT infrastructure systems and strategic projects. Minimum four years of supervision of an IT team, delivering complex infrastructure and services. Demonstrated success in project and program management, with a track record of delivering complex, multi-stakeholder initiatives. Strong architectural understanding of complex IT systems, including emerging technologies. Expertise in server, networking, datacenter, and hybrid cloud infrastructure. Demonstrated commitment to security-first principles in IT architecture and operations. Experience with risk assessment, and mitigation planning. Experience with enterprise collaboration platforms and communication technologies. Knowledge of modern endpoint management and operational security platforms. Excellent communication, facilitation, and organizational skills. Desirable Qualifications Experience in higher education or public sector IT environments. Experience with disaster recovery, business continuity, and data protection strategies. Experience with end-user computing, including VDI, application virtualization, and device lifecycle management. Knowledge of enterprise networking and unified communications (VoIP). Experience developing cloud strategies, including security, automation, virtualization, and network architecture. Demonstrated experience with security frameworks (e.g., NIST) and regulatory compliance. Familiarity with IT governance, data governance, and ethical use of AI technologies. Anticipated Pay Range $110,000-$150,000 Other Information Special Conditions A probationary period may be required, This position is eligible for a hybrid schedule with an option to split time between campus and elsewhere, in accordance with the university telecommuting policy, Background Check required for this position FLSA Exempt Union Position No Job Location Burlington, Vermont, United States Job Close Date (Jobs close at 11:59 PM EST.) 7/2/2026 Open Until Filled No Department Enterprise Technology Services/11600 Standard Hours at 1.0 FTE 37.5 Term (months per year) 12 For full job description and to apply, visit jeid-607b5f0e6f01e646a6f611b8346c68e3
01/14/2026
Full time
Deputy Chief Technology Officer Posting Summary The Deputy Chief Technology Officer (CTO) plays a pivotal role in advancing UVM's strategic infrastructure technology initiatives by partnering closely with the CTO and IT Managers. Responsible for coordinating complex, cross-functional projects with university-wide impact, and contributing to seamless day-to-day operations across IT infrastructure teams, including Collaboration Services, Endpoint Management, Infrastructure, Network Services, and Research Computing. As a strategic partner to the CTO, the Deputy CTO will help prioritize initiatives, align resources with ETS-wide and institutional goals, and operationalize major components of the IT strategic plan. This includes developing and managing project plans, tracking milestones, and facilitating inter-team collaboration to ensure timely and effective execution. Represent the CTO in project meetings as needed and help facilitate innovation to address campus needs. Coordinate inter-team collaboration and help improve operations across IT Infrastructure teams, enhancing IT services and project delivery. Other key responsibilities include tasks such as overseeing responses to external audits, maintaining up-to-date IT engineering project lists, and monitoring ticket workflows to ensure timely resolution. Participate in the IT Contract Review process to ensure that technology acquisitions align with institutional standards and needs. Work with key IT vendors to ensure quality service and support. While this position is largely focused on functional leadership, they will handle some administrative supervision tasks at the delegation of the CTO. The deputy acts on behalf of the CTO or in the absence of the CTO as a designee on technology decisions, in collaboration with the other Infrastructure Managers, and in conjunction with the CIO. Minimum Qualifications (or equivalent combination of education and experience) This role requires a broad and deep understanding of IT systems, including networking, telephony, datacenters, servers and virtualization, storage and backups, research computing and high-performance computing, collaboration platforms (e.g., M365), artificial intelligence tools, endpoint management, and operational security platforms. The Deputy CTO is expected to foster a culture of transparency, accountability, and continuous improvement. Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field. Minimum ten years of progressive experience managing large-scale IT infrastructure systems and strategic projects. Minimum four years of supervision of an IT team, delivering complex infrastructure and services. Demonstrated success in project and program management, with a track record of delivering complex, multi-stakeholder initiatives. Strong architectural understanding of complex IT systems, including emerging technologies. Expertise in server, networking, datacenter, and hybrid cloud infrastructure. Demonstrated commitment to security-first principles in IT architecture and operations. Experience with risk assessment, and mitigation planning. Experience with enterprise collaboration platforms and communication technologies. Knowledge of modern endpoint management and operational security platforms. Excellent communication, facilitation, and organizational skills. Desirable Qualifications Experience in higher education or public sector IT environments. Experience with disaster recovery, business continuity, and data protection strategies. Experience with end-user computing, including VDI, application virtualization, and device lifecycle management. Knowledge of enterprise networking and unified communications (VoIP). Experience developing cloud strategies, including security, automation, virtualization, and network architecture. Demonstrated experience with security frameworks (e.g., NIST) and regulatory compliance. Familiarity with IT governance, data governance, and ethical use of AI technologies. Anticipated Pay Range $110,000-$150,000 Other Information Special Conditions A probationary period may be required, This position is eligible for a hybrid schedule with an option to split time between campus and elsewhere, in accordance with the university telecommuting policy, Background Check required for this position FLSA Exempt Union Position No Job Location Burlington, Vermont, United States Job Close Date (Jobs close at 11:59 PM EST.) 7/2/2026 Open Until Filled No Department Enterprise Technology Services/11600 Standard Hours at 1.0 FTE 37.5 Term (months per year) 12 For full job description and to apply, visit jeid-607b5f0e6f01e646a6f611b8346c68e3
Sr. Microsoft 365 Engineer
InsideHigherEd Newport News, Virginia
Working Title: Sr. Microsoft 365 Engineer Position Number: FA438 FLSA: Exempt Appointment Type: Full Time Sensitive Position: No Sensitive Position Statement: A sensitive position requires a fingerprint-based criminal history Check. This is NOT a sensitive position. Campus Security Authority: Yes Campus Security Authority Statement: This position is designated as a Campus Security Authority. A Campus Security Authority (or CSA) is defined as an "official of the institution with significant responsibility for student and campus activities". A CSA is required to immediately report any crime that is reported to them to the University Police who will then review, evaluate, and investigate the reported crime. Annual training is required by the Department of Education for all personnel who have been designated as a Campus Security Authority. Designated Personnel: Yes Designated Personnel Statement: This position is a "designated position" meaning this position could potentially be required to work (depending on the event) during an emergency closing. Statement of Economic Interest: No Statement of Economic Interest Statement: This position does NOT require a Statement of Personal Economic Interest. Restricted Position: No Restricted Position Statement: A restricted position would be subject to availability of funding. This is NOT a restricted position. Chief Objective of Position: The Sr. Microsoft 365 Engineer is responsible for the architecture, implementation, optimization, and secure operation of Christopher Newport University's Microsoft Azure and Microsoft 365 environments. This role is instrumental in advancing the University's cloud strategy, ensuring best practices for security and compliance, and integrating cloud services with on-premises infrastructure. Work Tasks: Design and implement Microsoft 365 solutions, including identity, security, management, and collaboration services, that support CNU's strategic goals. Lead Entra configurations, including Conditional Access, Hybrid Identity, and role based access control. Lead the planning and execution of the migration to Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams, transitioning to full ongoing administration and support upon successful deployment. Manage user and group lifecycle processes, including automated provisioning and de-provisioning of accounts and services for students, faculty, and staff. Collaborate with the Information Security Office to implement cloud security controls and respond to audit findings. Manage Microsoft 365 licensing, including assignment, tracking, and optimization to ensure cost-effectiveness and compliance. Stay current with Microsoft cloud offerings and proactively recommend improvements to the environment. Serve as the Tier 3 escalation point for complex Azure/Microsoft 365 issues from the university help desk. Develop and maintain comprehensive documentation for Azure/Microsoft 365 system configurations, processes, and support procedures. Collaborate with other IT teams (Networking, Security, Endpoint Management) to ensure a cohesive and secure technology environment. Provide guidance and training to faculty, staff, and IT colleagues on best practices for using Microsoft 365 tools effectively and securely. This position is designated as a "responsible employee" who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty. Develops and maintains very positive and professional customer service and/or relations within the office/department and with all constituencies, including students, faculty, staff, guests, and employees. Demonstrates a positive and professional attitude and treats everyone with dignity and respect. Fully supports the "Student's First" value at CNU and routinely goes the extra mile in providing service. Follow workplace safety regulations and adhere to applicable standards, processes, and programs established for your position. Report unsafe work conditions to your supervisor. Immediately report work-related incidents to your supervisor and participate in accident investigation requests. Performs other duties as assigned. Knowledge, Skills, Abilities (KSA's) related to position: Deep understanding of Microsoft Azure and M365 services and ecosystems or similar systems Expertise in Microsoft Azure Identity Services (Entra, Entra AD Connect, Conditional Access, MFA). Expertise with hybrid identity solutions and integration with on-premises systems. Advanced knowledge of cloud security practices, compliance frameworks (NIST, CIS), and governance policies. Proficiency in scripting languages such as PowerShell, Azure CLI, or Microsoft Graph. Proficiency with Azure monitoring and alerting platforms. Excellent problem-solving skills and ability to work independently and collaboratively. Strong written and verbal communication skills. Strong organizational, analytical, and creative problem-solving skills. Proven ability to communicate independently and maintain relationships with customers, technical, and non-technical users regarding their current technologies, business processes, and strategies. Proven ability to maintain focus and professionalism in a high-stress, fast-paced environment. Required Education: Master's Degree or a Bachelor's degree with work experience that equates to an advanced degree. Additional Consideration - Education: Master's degree in Computer Science, Information Technology, or related field. Relevant Microsoft certifications. Experience Required: Experience in Cloud or Systems Engineering Experience in Azure M365 environments. Additional Consideration - Experience: Experience working in a hybrid cloud environment that integrates Microsoft Azure and on-premises infrastructure, including Active Directory, DNS, and networking systems. Demonstrated experience leading or significantly contributing to cloud migration initiatives and the modernization of legacy services into cloud-native or hybrid models. Experience integrating or managing M365 services. Prior involvement in security audits, incident response, or collaboration with Information Security teams to resolve technical and compliance findings. One or more of the following certifications (or equivalent) is strongly preferred: Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Microsoft Certified: Identity and Access Administrator Associate (SC-300) Microsoft 365 Certified: Teams Administrator Associate (MS-700) Experience working in a higher education IT environment. Experience with Microsoft Intune for mobile device and application management. Experience managing projects, from planning to successful implementation. Experience migrating services to the M365 cloud. Salary Information: Starting at $85,000, Commensurate with Education and Experience. CNU Information: Christopher Newport University is anchored in excellence, and that is reflected in our ranking as the regional public university in Virginia and among regional public universities in the South. We are an inclusive and kind community, founded on our shared values of honor, scholarship, service and leadership. We offer an outstanding liberal arts education provided by dedicated, gifted teacher-scholars who are supported by a compassionate team of faculty and staff. Our 4,500 undergraduate and graduate students pursue more than 90 areas of study, as they live and learn on a largely residential campus. CNU's on-campus performing and visual arts centers offer Broadway shows, world-class performances, engaging exhibitions, transformative lectures and classes, and more. Our athletics program is the winningest at any level in Virginia. Christopher Newport University is in the heart of Newport News, a vibrant city with breathtaking scenery and unique experiences. The city and region offer affordable neighborhoods, local and name-brand shops, diverse dining options, local parks and water access, and fun recreational opportunities. Whatever your interests and goals, you belong at CNU! For further details and information about Christopher Newport, visit cnu.edu . Is this position telework eligible?: Yes Telework Eligibility Disclaimer: This position is eligible for periodic telework as determined by the department. Eligibility is not guaranteed, and is subject to supervisor approval. Eligibility will depend on the likelihood of the employee's success in a telework arrangement and the supervisor's ability to manage telework. Departments and/or Human Resources may modify or revoke eligibility at any time. Employees will be required to sign a Telework Agreement. Posting Number: AP443P Posting Date: 12/17/2025 Review Begin Date: 01/15/2026 Application Instructions: Interested parties are requested to submit a cover letter; current resume; and the names, addresses, and telephone numbers of at least three professional references at the time of application. . click apply for full job details
01/14/2026
Full time
Working Title: Sr. Microsoft 365 Engineer Position Number: FA438 FLSA: Exempt Appointment Type: Full Time Sensitive Position: No Sensitive Position Statement: A sensitive position requires a fingerprint-based criminal history Check. This is NOT a sensitive position. Campus Security Authority: Yes Campus Security Authority Statement: This position is designated as a Campus Security Authority. A Campus Security Authority (or CSA) is defined as an "official of the institution with significant responsibility for student and campus activities". A CSA is required to immediately report any crime that is reported to them to the University Police who will then review, evaluate, and investigate the reported crime. Annual training is required by the Department of Education for all personnel who have been designated as a Campus Security Authority. Designated Personnel: Yes Designated Personnel Statement: This position is a "designated position" meaning this position could potentially be required to work (depending on the event) during an emergency closing. Statement of Economic Interest: No Statement of Economic Interest Statement: This position does NOT require a Statement of Personal Economic Interest. Restricted Position: No Restricted Position Statement: A restricted position would be subject to availability of funding. This is NOT a restricted position. Chief Objective of Position: The Sr. Microsoft 365 Engineer is responsible for the architecture, implementation, optimization, and secure operation of Christopher Newport University's Microsoft Azure and Microsoft 365 environments. This role is instrumental in advancing the University's cloud strategy, ensuring best practices for security and compliance, and integrating cloud services with on-premises infrastructure. Work Tasks: Design and implement Microsoft 365 solutions, including identity, security, management, and collaboration services, that support CNU's strategic goals. Lead Entra configurations, including Conditional Access, Hybrid Identity, and role based access control. Lead the planning and execution of the migration to Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams, transitioning to full ongoing administration and support upon successful deployment. Manage user and group lifecycle processes, including automated provisioning and de-provisioning of accounts and services for students, faculty, and staff. Collaborate with the Information Security Office to implement cloud security controls and respond to audit findings. Manage Microsoft 365 licensing, including assignment, tracking, and optimization to ensure cost-effectiveness and compliance. Stay current with Microsoft cloud offerings and proactively recommend improvements to the environment. Serve as the Tier 3 escalation point for complex Azure/Microsoft 365 issues from the university help desk. Develop and maintain comprehensive documentation for Azure/Microsoft 365 system configurations, processes, and support procedures. Collaborate with other IT teams (Networking, Security, Endpoint Management) to ensure a cohesive and secure technology environment. Provide guidance and training to faculty, staff, and IT colleagues on best practices for using Microsoft 365 tools effectively and securely. This position is designated as a "responsible employee" who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty. Develops and maintains very positive and professional customer service and/or relations within the office/department and with all constituencies, including students, faculty, staff, guests, and employees. Demonstrates a positive and professional attitude and treats everyone with dignity and respect. Fully supports the "Student's First" value at CNU and routinely goes the extra mile in providing service. Follow workplace safety regulations and adhere to applicable standards, processes, and programs established for your position. Report unsafe work conditions to your supervisor. Immediately report work-related incidents to your supervisor and participate in accident investigation requests. Performs other duties as assigned. Knowledge, Skills, Abilities (KSA's) related to position: Deep understanding of Microsoft Azure and M365 services and ecosystems or similar systems Expertise in Microsoft Azure Identity Services (Entra, Entra AD Connect, Conditional Access, MFA). Expertise with hybrid identity solutions and integration with on-premises systems. Advanced knowledge of cloud security practices, compliance frameworks (NIST, CIS), and governance policies. Proficiency in scripting languages such as PowerShell, Azure CLI, or Microsoft Graph. Proficiency with Azure monitoring and alerting platforms. Excellent problem-solving skills and ability to work independently and collaboratively. Strong written and verbal communication skills. Strong organizational, analytical, and creative problem-solving skills. Proven ability to communicate independently and maintain relationships with customers, technical, and non-technical users regarding their current technologies, business processes, and strategies. Proven ability to maintain focus and professionalism in a high-stress, fast-paced environment. Required Education: Master's Degree or a Bachelor's degree with work experience that equates to an advanced degree. Additional Consideration - Education: Master's degree in Computer Science, Information Technology, or related field. Relevant Microsoft certifications. Experience Required: Experience in Cloud or Systems Engineering Experience in Azure M365 environments. Additional Consideration - Experience: Experience working in a hybrid cloud environment that integrates Microsoft Azure and on-premises infrastructure, including Active Directory, DNS, and networking systems. Demonstrated experience leading or significantly contributing to cloud migration initiatives and the modernization of legacy services into cloud-native or hybrid models. Experience integrating or managing M365 services. Prior involvement in security audits, incident response, or collaboration with Information Security teams to resolve technical and compliance findings. One or more of the following certifications (or equivalent) is strongly preferred: Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Microsoft Certified: Identity and Access Administrator Associate (SC-300) Microsoft 365 Certified: Teams Administrator Associate (MS-700) Experience working in a higher education IT environment. Experience with Microsoft Intune for mobile device and application management. Experience managing projects, from planning to successful implementation. Experience migrating services to the M365 cloud. Salary Information: Starting at $85,000, Commensurate with Education and Experience. CNU Information: Christopher Newport University is anchored in excellence, and that is reflected in our ranking as the regional public university in Virginia and among regional public universities in the South. We are an inclusive and kind community, founded on our shared values of honor, scholarship, service and leadership. We offer an outstanding liberal arts education provided by dedicated, gifted teacher-scholars who are supported by a compassionate team of faculty and staff. Our 4,500 undergraduate and graduate students pursue more than 90 areas of study, as they live and learn on a largely residential campus. CNU's on-campus performing and visual arts centers offer Broadway shows, world-class performances, engaging exhibitions, transformative lectures and classes, and more. Our athletics program is the winningest at any level in Virginia. Christopher Newport University is in the heart of Newport News, a vibrant city with breathtaking scenery and unique experiences. The city and region offer affordable neighborhoods, local and name-brand shops, diverse dining options, local parks and water access, and fun recreational opportunities. Whatever your interests and goals, you belong at CNU! For further details and information about Christopher Newport, visit cnu.edu . Is this position telework eligible?: Yes Telework Eligibility Disclaimer: This position is eligible for periodic telework as determined by the department. Eligibility is not guaranteed, and is subject to supervisor approval. Eligibility will depend on the likelihood of the employee's success in a telework arrangement and the supervisor's ability to manage telework. Departments and/or Human Resources may modify or revoke eligibility at any time. Employees will be required to sign a Telework Agreement. Posting Number: AP443P Posting Date: 12/17/2025 Review Begin Date: 01/15/2026 Application Instructions: Interested parties are requested to submit a cover letter; current resume; and the names, addresses, and telephone numbers of at least three professional references at the time of application. . click apply for full job details
Senior M365 Cybersecurity Engineer
Northwestern Mutual Milwaukee, Wisconsin
The Northwestern Mutual Home Office is a leader in technology innovation with rapid customer solution development becoming the norm. We are seeking an experienced Security Engineer with a background in Security Controls for new technologies in the SaaS and artificial intelligence space to ensure not only the availability and accessibility of useful data is provided to our customers, but equally important, is protected for our customers. This role will utilize your expertise and experience to swiftly deliver enterprise impacting security solutions through dynamic and collaborative partnerships across IT. Primary Duties and Responsibilities: Lead analysis, design, engineer, implement and support SaaS security solutions for new and existing environments; significant focus will be on the M365 suite of productivity and artificial intelligence offerings Design and develop processes to address security configuration gaps with an eye towards continuous improvement and automated secure-by-default guardrails Develop and optimize security policies and procedures related to M365 services, including Exchange Online, SharePoint Online, OneDrive, and Teams, to mitigate risks and enhance security posture Stay informed about emerging threats and vulnerabilities related to AI-powered tools like Microsoft Copilot, applying insights to proactively enhance security measures Act as a technical advisor and subject matter expert to internal cybersecurity teammates and external stakeholders and partners Maintain a superior knowledge of capabilities and applicable vendor product offerings in the subject domains Qualifications: Bachelor's degree in information systems, software engineering, computer science, systems engineering or cybersecurity or equivalent professional experience and/or training 5- 8 years of experience in information technology with more than just a familiarity in cybersecurity Experience in applying security measures specific to AI and machine learning models, ensuring data integrity and privacy within AI-driven applications like Microsoft Copilot Solid knowledge of collaboration security solutions (Microsoft Purview, email security filtering tools, CASB, etc.) and SaaS Secure Configuration Management. Note: All of these domains are not required, but applicants should understand the breadth of the team's responsibilities (and should be motivated by that). Experience in multiple platforms and environments - Windows, Mac, & Linux, workstation &server, physical, virtual, & cloud Working knowledge of Security Frameworks (NIST, MITRE, CIS Benchmarks, etc.) with preference towards practical application at the operations and engineering level Understanding of a wide range of cybersecurity capabilities including security engineering, identify & access management, incident response, logging & monitoring, penetration testing, supply chain security, and vulnerability management Solid written and verbal communications skills Additional Qualifications : Automation & development mindset is second nature Integrity, initiative, and inclusion are essential principles. Experienced with development and scripting languages, Python, PowerShell Bash, and/or .NET preferred Automation mindset Can quickly learn unfamiliar/new products and technologies. Recognizes the importance of user experience and worker efficiency and seek the ability to balance these drivers with the cyber-security protections/solutions Proven ability to manage multiple priorities and deal with ambiguity Compensation Range: Pay Range - Start: $102,060.00 Pay Range - End: $189,540.00 Geographic Specific Pay Structure: Structure 110: $112,280.00 USD - $208,520.00 USD Structure 115: $117,390.00 USD - $218,010.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Cryptography (NM) - Intermediate, Cloud & IT Infrastructure (NM) - Advanced, Analytical Thinking (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Intermediate, Data Security (NM) - Intermediate, Risk Management (NM) - Intermediate, Strategic Thinking (NM) - Intermediate, Customer Centricity (NM) - Intermediate, Technology R&D (NM) - Intermediate, Operate & Maintain (NM) - Advanced, Adaptive Communication (NM) - Intermediate, System Development (NM) - Intermediate, Threat Awareness (NM) - Intermediate, Engineering Expertise & Practices (NM) - Advanced, Scripting & Integration (NM) - Intermediate, Coaching & Mentoring (NM) - Intermediate, Triage (NM) - Advanced, Security Practices (NM) - Intermediate, Learning Agility & Critical Thinking (NM) - Advanced, Application Performance Management (NM) - Intermediate FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Technology,
01/06/2026
Full time
The Northwestern Mutual Home Office is a leader in technology innovation with rapid customer solution development becoming the norm. We are seeking an experienced Security Engineer with a background in Security Controls for new technologies in the SaaS and artificial intelligence space to ensure not only the availability and accessibility of useful data is provided to our customers, but equally important, is protected for our customers. This role will utilize your expertise and experience to swiftly deliver enterprise impacting security solutions through dynamic and collaborative partnerships across IT. Primary Duties and Responsibilities: Lead analysis, design, engineer, implement and support SaaS security solutions for new and existing environments; significant focus will be on the M365 suite of productivity and artificial intelligence offerings Design and develop processes to address security configuration gaps with an eye towards continuous improvement and automated secure-by-default guardrails Develop and optimize security policies and procedures related to M365 services, including Exchange Online, SharePoint Online, OneDrive, and Teams, to mitigate risks and enhance security posture Stay informed about emerging threats and vulnerabilities related to AI-powered tools like Microsoft Copilot, applying insights to proactively enhance security measures Act as a technical advisor and subject matter expert to internal cybersecurity teammates and external stakeholders and partners Maintain a superior knowledge of capabilities and applicable vendor product offerings in the subject domains Qualifications: Bachelor's degree in information systems, software engineering, computer science, systems engineering or cybersecurity or equivalent professional experience and/or training 5- 8 years of experience in information technology with more than just a familiarity in cybersecurity Experience in applying security measures specific to AI and machine learning models, ensuring data integrity and privacy within AI-driven applications like Microsoft Copilot Solid knowledge of collaboration security solutions (Microsoft Purview, email security filtering tools, CASB, etc.) and SaaS Secure Configuration Management. Note: All of these domains are not required, but applicants should understand the breadth of the team's responsibilities (and should be motivated by that). Experience in multiple platforms and environments - Windows, Mac, & Linux, workstation &server, physical, virtual, & cloud Working knowledge of Security Frameworks (NIST, MITRE, CIS Benchmarks, etc.) with preference towards practical application at the operations and engineering level Understanding of a wide range of cybersecurity capabilities including security engineering, identify & access management, incident response, logging & monitoring, penetration testing, supply chain security, and vulnerability management Solid written and verbal communications skills Additional Qualifications : Automation & development mindset is second nature Integrity, initiative, and inclusion are essential principles. Experienced with development and scripting languages, Python, PowerShell Bash, and/or .NET preferred Automation mindset Can quickly learn unfamiliar/new products and technologies. Recognizes the importance of user experience and worker efficiency and seek the ability to balance these drivers with the cyber-security protections/solutions Proven ability to manage multiple priorities and deal with ambiguity Compensation Range: Pay Range - Start: $102,060.00 Pay Range - End: $189,540.00 Geographic Specific Pay Structure: Structure 110: $112,280.00 USD - $208,520.00 USD Structure 115: $117,390.00 USD - $218,010.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Cryptography (NM) - Intermediate, Cloud & IT Infrastructure (NM) - Advanced, Analytical Thinking (NM) - Advanced, Cross Functional Partnering & Planning (NM) - Intermediate, Data Security (NM) - Intermediate, Risk Management (NM) - Intermediate, Strategic Thinking (NM) - Intermediate, Customer Centricity (NM) - Intermediate, Technology R&D (NM) - Intermediate, Operate & Maintain (NM) - Advanced, Adaptive Communication (NM) - Intermediate, System Development (NM) - Intermediate, Threat Awareness (NM) - Intermediate, Engineering Expertise & Practices (NM) - Advanced, Scripting & Integration (NM) - Intermediate, Coaching & Mentoring (NM) - Intermediate, Triage (NM) - Advanced, Security Practices (NM) - Intermediate, Learning Agility & Critical Thinking (NM) - Advanced, Application Performance Management (NM) - Intermediate FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Technology,

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