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Position Summary Transform lives by designing and implementing robust integration solutions between disparate software applications using various middleware platforms to include Mid-State Enterprise Resource Planning (ERP) tools and Active Directory environments. This is not a remote position and will require an on-campus presence. Duties & Responsibilities Plan, execute, and manage the integration and support of new and existing applications into Mid-State's ERP and AD environments. Troubleshoot and provide technical guidance for integrated software application issues, ensuring high availability and performance of connected applications. Integrate systems technologies. Improve application performance to include evaluating existing applications for effectiveness and making recommendations for improvement as appropriate. Document integration designs, configurations, and operational procedures for future reference and knowledge transfer. Support security subsystems. Collaborate with business users and business analysts to translate business requirements into technical integration specifications. Develop and maintain APIs and connectors to facilitate seamless data exchange and process automation across enterprise systems. Other duties as assigned. Qualifications Bachelor's degree in Programming or related field required. Minimum of three years of experience with API Design and Management (REST, GraphQL, OData, Lingk, OpenAPI/Swagger). Minimum of five years of experience within the Microsoft Development Environment C#, MSSQL, ASPNET.CORE; on the Microsoft stack; and with SQL (complex queries, stored procedures, table design). Knowledge of multiple integration disciplines, web services, REST, OData, file based with FTP. Experience with system integration architecture and design; project management; Visual Basic.NET, Web and Server-Side programming; Windows and Exchange PowerShell. Must possess excellent problem resolution, organizational, interpersonal, communication, and project management skills. Must possess ability to: Achieve a satisfactory level of technical, functional, and/or professional skill or knowledge in position- related areas; keep up with current developments and trends in areas of expertise; leverage expert knowledge to accomplish results. Leverage one's practical knowledge and understanding of recent technology tools, solutions, and trends to improve work results, solve work problems, and take advantage of new business opportunities. Place a high priority on the (internal or external) customer's perspective when making decisions and taking action; implement service practices that meet the customers' and own organization's needs. Identify and understand problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choose the best course of action by establishing clear decision criteria, generate and evaluate alternatives, and make timely decisions; take action that is consistent with available facts and constraints and optimizes probable consequences. Maintain effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjust effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful. Take prompt action to accomplish work goals; take action to achieve results beyond what is required; be proactive. Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed. Demonstrate a positive attitude and approach toward work. Must embrace Mid-State's core values of student centeredness, commitment, accountability, respect, integrity, and exceptional service. Compensation & Benefits Compensation is dependent upon experience and qualifications. Benefits include health, dental, and vision insurance; life insurance; short-term and long-term disability; paid time off and holidays; flexible spending account; Wisconsin Retirement System; 403(b) and 457; employee assistance program; educational assistance; and employee wellness program. How To Apply To be considered for this position, you must complete an online application. You should have the following information available when completing an application: Contact information (addresses, phone numbers) Employment History Education Electronic copy of resume and transcripts Application materials submitted via mail, fax, email, or in-person will not be considered. Incomplete applications or applications noting "See Resume" will not be considered. Continuous recruitment with first review of completed applications starting March 3, 2026. Applications received on or after March 3rd may be considered in a secondary pool. Please note that Mid-State's main form of communication during the recruitment process is email. In addition to receiving communications from email addresses with domain, you may receive emails from . Please be sure to watch your inbox as well as junk, spam, and clutter folders. Equal Opportunity Mid-State Technical College, an equal opportunity employer and educator, does not discriminate on the basis of race, color, national origin, gender, disability, sexual orientation, or other applicable legislated categories, in its services, employment programs, and/or its educational programs and activities, including but not limited to admission, treatment, and access. Mid-State Technical College provides reasonable accommodations to assist persons with disabilities to access or participate in its programs and activities. The following person has been designated to handle inquiries regarding the nondiscrimination policies: VP-Human Resources, 32nd Street N, Wisconsin Rapids, WI 54494, Phone: or Email:. Optimize Your Online Application Experience Below you will find a few technical tips to help ensure a positive and successful online application experience: Be sure to fill in each field in the application. You will receive an error message at the time of submission and your application will not be submitted if each required field is not filled in. Avoid clicking the back, forward, or refresh buttons while applying. Doing so will interfere with the submission and may result in data loss. Clear your browser's temporary files/cache and cookies prior to beginning the application. Disable pop-up blockers. Do not bookmark or favorite the application. Navigate to the careers site each time you wish to access your saved/submitted application. Your application session will remain open for 24 hours assuming you do not close your browser. To ensure submission, complete the application process within that time frame. The following browsers are currently supported: Internet Explorer 9, 10, 11 Firefox Google Chrome Safari The following operating systems are currently supported: Windows 7 and 8, both 32-bit and 64-bit, as well as Mac OS 10.6 and greater. If you experience issues in submitting your online application, please contact Human Resources at .

Job Overview We are seeking a motivated and detail-oriented IT Support Specialist to join our team for a 13-week contract assignment. In this role, you will provide technical support across desktop and mobile platforms, assist end users, and ensure smooth IT operations within a collaborative team environment. Key Responsibilities Provide support for Windows-based desktops and mobile devices Image and deploy desktop systems Troubleshoot hardware and software issues for end users Deliver excellent customer service and technical assistance Collaborate with team members to resolve technical challenges Maintain documentation and follow IT support procedures Required Qualifications Bachelor's degree or equivalent work experience Ability to work effectively in a team environment Strong customer service skills Excellent analytical, problem-solving, and communication skills (written and verbal) Preferred Qualifications Degree in Computer Science or related field 1-2 years of relevant IT support experience Knowledge of operating systems and databases Familiarity with: Microsoft Office Suite, Project, and Visio UNIX systems Oracle and SQL databases HL7 standards (including New HL7V) Understanding of Healthcare Information Systems Experience with programming languages such as Java, HTML, Visual Basic, C, C++, or Perl Benefits: Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Lavanya at Title: Cybersecurity Specialist Duration: 6 Months with a strong possibility of extension or full-time Location: St. Paul, MN or Abbott Park (North Chicago) Manager is looking for a senior advisory professional to consult with teams on secure architecture and product design, with a strong focus on cloud-native platforms and application security, who brings hands-on technical expertise, demonstrates sound decision-making, and can clearly articulate direct, real-world experience Travel: Very limited, possibly 1 2 times during the 6 month period, likely none. Work Schedule: 8 hours/day, 5 days/week Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered Role Overview The role has a strong focus on medical devices, IoT/sensor-based products, mobile applications, and backend systems, including building security standards, guidance, dashboards, and validating the effectiveness of cybersecurity controls. Description: As a Senior Cyber Specialist Digital Enablement, you will play an important role in ensuring that Client product technologies leveraged by healthcare providers and consumers are secure-by-design. These technologies range from regulated medical devices to e-commerce and customer loyalty solutions. You will evaluate the cybersecurity posture of new and existing product technologies, identify risks, recommend mitigation strategies, and ensure timely remediation and closure. You will bring deep expertise in security risks, controls, mitigations, and global cybersecurity standards to Client product teams. This role is expert-driven and guidance-focused, requiring strong technical depth, excellent communication skills, and a proven ability to navigate a large, global environment. You will partner closely with internal product owners, developers, engineers, security architects, and external collaborators to evaluate solutions, strengthen governance, and guide secure product development. Your work will directly contribute to the delivery of scalable, compliant, and secure product technologies, cloud services, and connected applications. The role focuses on consultative responsibilities rather than hands on development or cybersecurity operations. Primary Responsibilities Develop and maintain security guidance documentation, including standards and frameworks Conduct full-stack architecture reviews of products and platforms, including consumer identity platforms Perform cybersecurity threat modeling and prepare outputs for review by internal and external stakeholders Establish, document, and monitor compliance with risk based and regulatory-informed cybersecurity requirements for individual products Collaborate with product designers and developers to ensure security considerations are integrated early into product design discussions Validate the security of product software supply chains and product deployment pipelines Develop risk mitigation strategies and recommend appropriate security controls Assess and prioritize product security risks through detailed evaluation of vulnerability assessments and penetration testing results Evaluate the effectiveness of product cybersecurity controls Identify and effectively communicate cyber risk trends Ensure risk management plans are clearly documented, actionable, and accurately reflect the organization's risk tolerance Track and ensure product compliance with defined vulnerability remediation SLAs. Participate in governance forums, architecture reviews, and technical discussions as a representative of Product Cybersecurity Required: At least 5 years of experience but typically 7 plus years of experience is required. Possess expertise in valuing and implementing industry standards such as the ISO 27001/2, SOC 2, HITRUST and FedRAMP Information Security standard and the ISO 22301 Business Continuity Standard. Experience with implementation and operational use of GRC toolsets (Governance Risk and Compliance). Possess CISSP certification (or similar) and be knowledge of national and international regulatory compliances and frameworks such as ISO, SOX, BASEL II, EU DPD, HIPAA, and PCI DSS. Ability to influence policy/standards for emerging tech (AI, quantum, cloud). About You 7 years of experience in cybersecurity or technology architecture, assessment, or consulting with a focus on the development of secure digital product technologies Experience conducting risk assessments, control assessments, and governance reporting Ability to clearly articulate cybersecurity risks and recommended mitigations to product development teams Strong understanding of modern technology stacks, including cloud native architectures and API-driven services Understanding of core concepts related to identity and access management, secure software development, network security, and cryptography Familiar with device to device, service to service, and consumer identity and access management practices Familiarity with modern phishing-resistant authentication technologies, including WebAuthn and Passkeys Understanding of cybersecurity risks associated with emerging technologies, including quantum computing and artificial intelligence Knowledge of global medical device regulatory frameworks Excellent analytical, problem-solving, and communication skills Working knowledge of security frameworks and standards (e.g., NIST, ISO/IEC 27001, PCI DSS) Strong collaboration and influencing skills, with the ability to work effectively across technical and business teams Exceptional written and verbal communication skills, with the ability to tailor complex information for diverse audiences Strong analytical and problem solving skills, with the ability to work independently and manage multiple priorities Bachelor's degree in Cybersecurity, Computer Science, Information Systems, Information Assurance, Software Engineering, or a related field but not mandatory if experience is strong Preferred Qualifications Strong preference for candidates with cybersecurity experience across e commerce, mobile apps, IoT, or medical devices. Preferred certifications include CISSP, HCISPP, CISM, CCSP, SABSA Foundation, CISA, or similar industry-recognized certifications Background in application security, product security, and secure development practices. Experience supporting mobile applications, sensors, and backend operational systems. Ability to draft, influence, and operationalize cybersecurity policies and standards. Reading Static Application Security Testing (SAST)/Dynamic Application Security Testing (DAST) outputs, pen test results; collaborating with teams; no major required internal tools. Top 3 required skills: Cybersecurity consulting w/ development teams (software/hardware). Ability to influence policy/standards for emerging tech (AI, quantum, cloud). Ability to evaluate the effectiveness of cybersecurity controls. Top 3 preferred skills: Medical device or IoT cybersecurity; development background; broader product security experience. Certifications: Not required; experience is prioritized over certs. Industry experience: Medical device preferred; e commerce, IoT, cloud, and mobile app security also acceptable. Systems used daily: Reading Static Application Security Testing (SAST)/Dynamic Application Security Testing (DAST) outputs, pen test results; collaborating with teams; no major required internal tools. Personality traits: Curious, detail oriented, collaborative, strong communication, relationship builder. Interview Process: One Teams Video interview About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. SOX, ISO, HIPAA, HITRUST, SOC 2, ISO 27001/2, BASEL II, EU DPD

The Help Desk Technician (Part Time) is an entry-level position designed for individuals who are eager to launch a career in Information Technology. This role serves as the first point of contact for internal end-user support, handling day-to-day help desk tickets and providing friendly, effective technical assistance to non-technical staff. No prior professional IT experience is required-we will provide on-the-job training on our systems and processes. The right candidate is curious, a quick learner, and comfortable communicating clearly with people at all levels. This is a great opportunity to build foundational skills across user support, hardware, software, and Microsoft 365 environments in a hands-on retail and operations setting. Weekly Responsibilities: Regular office hours Monday through Friday (20-25 per week hours; flexible on schedule) Rotating on-call shifts until 9PM nights or through weekends Ability to work during Retail Holiday weekends (Black Friday, Labor Day, Memorial Day, etc.) Ability to travel regularly throughout Ohio Market, and to NY/PA location as needed What You'll Do Provide day-to-day help desk support and respond to IT tickets Troubleshoot hardware, software, and network issues Set up, configure, and maintain computers, systems, and user accounts Support Microsoft 365 tools (Outlook, Teams, OneDrive, SharePoint) and basic cloud environments (Azure/Active Directory) Install and update software, drivers, and operating systems Communicate solutions clearly to non-technical users and provide basic training when needed Document processes and maintain IT inventory Partner with vendors and support new store/location technology setups Assist with basic network/cabling needs and recommend system improvements Educational Qualifications/ Experience: High school diploma or GED required. Associate's degree or coursework in Information Technology, Computer Science, or a related field is a plus but not required. Relevant internship, lab, or personal project experience welcome. CompTIA IT Fundamentals (ITF+) or A+ certification is a plus. We encourage and support candidates who are actively working toward their first certification. Compensation details: 20-22 Hourly Wage PI294e7a8646ea-2900

Do you dream of working in a role where your talent with water chemistry, quality, sustainability, and next-generation data center design can be merged? Do you want to expand your current knowledge of water treatment systems while providing input from your previous experience? Have you ever wondered what it is like to be able to influence construction on a global scale? YES! Then keep reading . In this role you will influence water chemistry and treatment, coordinating with design engineering, construction, operations, and maintenance for our global fleet of data centers. This includes on site and large campus water systems. You will work with internal and external teams to define, design, detail, and document the various water treatment features that our facilities require, using both prescriptive and performance-based design approaches. As an Owner, you will strive to ensure the water treatment features of our buildings protect our people and keep our customer's data safe and uninterrupted over the life of the building. We expect you to contribute your expertise to the continual improvement of our water system design standards. Primary responsibilities will be to perform and oversee project-related work, such as water supply analysis and design for buildings, including coordination with utilities and internal water teams to establish basic site infrastructure requirements. The ability to coordinate water treatment system space requirements, supporting utilities, and equipment locations, and to provide detailed construction specifications for water treatment systems. You will typically be responsible for the preparation of detailed designs for water treatment and sustainability systems. You will coordinate with all design disciplines to ensure they meet the code requirements described in our design standards. In some cases, you will oversee and review this work and in other cases you will perform the work yourself. As the team's subject matter expert, you will ensure that contractors have the information they need to build our data centers the way we expect them to, and that our operations teams are well equipped to operate and maintain them as needed to meet our goals. As part of this role you will work with internal and external stakeholders, including design engineering, construction, commissioning, operations, vendors, and other service providers, as well as local officials. You will be part of a global team, and you will be an integral part of our work to change the world through technology. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities • Driving improvement of design standards and project approaches across the organization. • Work with third party design vendors to review concept designs and designs in progress to ensure they meet established design standards, local code requirements, and any other requirements of the Authorities Having Jurisdiction (AHJs). • Be responsible for providing high quality water treatment advice on a wide variety of projects globally while working with global Mechanical engineering teams to achieve alignment of water treatment systems objectives. • Coordinating with construction, commissioning, and risk management teams to answer requests for information and value engineering queries. • Be responsible for code compliance, design and installation standards, water supply evaluation and assessment, testing, inspections, and submittal review. Meet with AHJs as needed to ensure approval of water treatement features. • This position will require up to 25% travel. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 6+ years of data center design, construction, operations, or facility maintenance experience - 6+ years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities experience - Bachelor's degree in Engineering or a related field - Knowledge of critical data center mechanical and electrical equipment - Experience in data center design, construction, operations, or facility maintenance - Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities - Experience researching new designs, technologies, and construction methods of data center equipment and facilities PREFERRED QUALIFICATIONS - Professional Engineering or Architectural License - Knowledge of building codes and regulations for your region - Experience carrying design concepts through exploration, development, and into deployment or mass production - Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents - Experience with water treatment design for industrial water, domestic water and wastewater. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 136 800.00 USD annually USA, WA, Seattle - 136 800.00 USD annually

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Physical Requirements: - Lifting and moving material up to 40 pounds each - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in an industrial environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). - This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility - Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Key job responsibilities - Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services - Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors - Performing on-call duties and participating in scheduled maintenance and change management activities - Contributing to documentation and process improvement initiatives based on your analysis of operational issues - Helping to interview, train and onboard new team members A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: - Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution - Show a strong aptitude for troubleshooting and problem solving - Solve problems at their root and step back to understand the broader context - Maintain service level agreements through the implementation of proactive issue detection and reporting - Are biased to act in the absence of direction or support - Improve effectiveness through process innovation You will be required to work shift work that will include days/nights/weekends/holidays. BASIC QUALIFICATIONS - Work a flexible schedule including weekends, nights, and holidays - 18+ months of computer/server hardware troubleshooting or related IT experience - 18+ months of computer layer 1/2 networking experience (including troubleshooting and repair) PREFERRED QUALIFICATIONS - Experience in a data center or other critical environment - Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.) - Industry standard certifications (CompTIA, CCENT, Network+) - Understanding of Linux or similar operating systems - Behavioral interviewing and hiring experience - Experience training and onboarding of new team members Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NV, Sparks - 30.00 - 54.00 USD hourly

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is seeking an exceptional Controls Design Engineer to join our Data Center Global Services (DCGS) Controls Design Engineering (CDE) team. This role will focus on Building Management System (BMS) and Electrical Power Monitoring System (EPMS) design standards and coordination across AWS's global data center portfolio. The Controls Design Engineering team is responsible for developing, maintaining, and enhancing global data center design standards with a focus on controls, automation, and electrical power monitoring systems. As the primary owner of BMS/EPMS specifications, Controls Points Lists (CPL), Basis of Design (BOD) documents, and scope of work within AWS's infrastructure engineering organization, CDE ensures consistency and excellence across all data center control systems. In this role, you will serve as a single point of contact for multiple internal and external stakeholders across: • New construction builds (Leased/Owned, Build-to-Suit, and Colocation facilities) • Legacy site enhancement and retrofit projects • Data center support projects • Special initiatives and innovation projects You will drive significant cost reductions by minimizing change orders, eliminating scope gaps between contractors, reducing construction schedule delays, optimizing vendor pricing, and decreasing project management and engineering labor costs through standardization and clear documentation. The ideal candidate brings a comprehensive knowledge in data center environmental controls systems, IT infrastructure, networking, mechanical facility operations, electrical power monitoring, and project management, combined with strong leadership and collaboration skills. If you are passionate about customer experience, think and act with a global perspective, and want to contribute to sophisticated innovations in building controls and automation for the world's largest cloud infrastructure, we want to hear from you. Key Job Responsibilities: Technical Leadership & Standards Development • Develop and maintain deep expertise in building operations, mechanical plant strategies, BMS/EPMS programming concepts, control diagrams, industrial HVAC systems, electrical lineups, one-line diagrams, and complex environmental and electrical concepts 1 • Apply knowledge of data center redundancy, mechanical failure strategies, Single Point of Failure (SPOF) analysis, energy and water conservation best practices, and data reporting analytics 1 • Create, maintain, and disseminate specification documents and Basis of Design standards for global projects 1 • Develop and maintain project-specific Scope of Work (SOW) documents incorporating global design standards 4 • Drive innovation of new solutions to support team initiatives and company goals Collaboration & Stakeholder Management: • Serve as the central point of contact for multiple internal and external groups regarding BMS/EPMS controls standards 4 • Lead and facilitate collaboration with construction teams, controls programmers, MEP/ACS engineers, Design Engineering, Colocation Regional Engineering (CRE), and project managers to accomplish initiative goals 2 • Coordinate personally with regional project managers to review and finalize project SOWs • Manage and prioritize requests for information across new construction builds, existing facility support, and legacy site enhancement projects Vendor & Procurement Management: • Lead vendor selection processes, bid reviews, and RFI support and coordination • Evaluate and approve Modbus Device Templates (MDT) for electrical meters and control devices 3 • Review vendor submittals and technical documentation for compliance with AWS standards 4 Operations & Support: • Operate successfully in high-security, mission-critical environments while maximizing productivity and maintaining safety standards 4 • Interact with AWS cloud services and applications to present, archive, and analyze accumulated control system data • Participate in on-call rotations to support the global data center control system infrastructure • Anticipate roadblocks and risks while providing escalation management and resolution • Travel globally as needed to manage and support project initiatives Continuous Improvement: • Collaborate through design reviews to drive consistent standards across all delivery methods (Leased/Owned, Build-to-Suit, Colocation) 2 • Collect feedback data and lessons learned to arrive at unified, documented solutions • Support risk identification and mitigation efforts during site assessments and project lifecycle phases About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities experience - 4+ years of commissioning experience - Bachelor's degree in Electrical Engineering or a related field - Knowledge of Microsoft Office including Outlook, Word, and Excel - Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities - Experience researching new designs, technologies, and construction methods of data center equipment and facilities - Experience in commissioning PREFERRED QUALIFICATIONS - Professional Engineer License - Experience with building codes and regulations for your region - Experience carrying design concepts through exploration, development, and into deployment or mass production - Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, COLUMBUS - 116 000.00 USD annually USA, TX, Austin - 116 000.00 USD annually USA, VA . click apply for full job details

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Physical Requirements: - Lifting and moving material up to 40 pounds each - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in an industrial environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). - This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility - Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Key job responsibilities - Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services - Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors - Performing on-call duties and participating in scheduled maintenance and change management activities - Contributing to documentation and process improvement initiatives based on your analysis of operational issues - Helping to interview, train and onboard new team members A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: - Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution - Show a strong aptitude for troubleshooting and problem solving - Solve problems at their root and step back to understand the broader context - Maintain service level agreements through the implementation of proactive issue detection and reporting - Are biased to act in the absence of direction or support - Improve effectiveness through process innovation You will be required to work shift work that will include days/nights/weekends/holidays. BASIC QUALIFICATIONS - Work a flexible schedule including weekends, nights, and holidays - 18+ months of computer/server hardware troubleshooting or related IT experience - 18+ months of computer layer 1/2 networking experience (including troubleshooting and repair) PREFERRED QUALIFICATIONS - Experience in a data center or other critical environment - Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.) - Industry standard certifications (CompTIA, CCENT, Network+) - Understanding of Linux or similar operating systems - Behavioral interviewing and hiring experience - Experience training and onboarding of new team members Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NV, Sparks - 30.00 - 54.00 USD hourly

Quality Systems Specialist -Vernon, CA This Jobot Job is hosted by: Jamal Elkhateib Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $70,000 - $85,000 per year A bit about us: We are a leading food manufacturing company with a long history of producing high-quality food products for close to 75 years. Our commitment to quality and innovation has allowed us to maintain a strong reputation in the industry as one of the largest food processors on the West Coast. We offer a wide range of food products, all made from the freshest ingredients and processed using the latest technology. As a company that values its employees, we provide a supportive work environment that encourages personal and professional growth. We offer competitive compensation packages, health benefits, and opportunities for career advancement. Why join us? Annual Bonus Incentives Sign-on Bonus 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Annual/Performance Bonuses Job Details What You'll Do: You'll be the primary owner of digital quality systems, working across departments to standardize and digitize processes that directly impact compliance, traceability, audit readiness, and production efficiency. Your work will have executive visibility and touch every corner of our production environment. You'll be part of the Quality Assurance team, reporting to the VP of Quality, with a dotted line to Operations and Continuous Improvement. Develop, maintain, and update internal Quality Management Systems (QMS) documentation, including SOPs, SSOPs, GMPs, and logs. Conduct gap assessments and readiness checks for USDA, BRC, customer, and third-party audits. Standardize processes for traceability, product release, deviation management, and non-conformance tracking. Partner with Operations to integrate LEAN tools into QA workflows. Own document control practices across the Quality function to ensure version control, accessibility, and audit compliance. Lead recurring review meetings to evaluate data, trends, and continuous improvement opportunities. Act as a change champion-building buy-in for digital systems and acting as the "go-to" resource for QMS-related questions and troubleshooting. Who You Are Tech-savvy quality pro who thrives at the intersection of systems, data, and compliance. Passionate about transforming outdated, manual processes into digital, automated ones. Proactive communicator who can collaborate with cross-functional stakeholders and build trust. Detail-obsessed and committed to getting it right-even under pressure What You Bring: 3-5 years of Quality Assurance, Quality Systems, or Food Safety experience in USDA-regulated or BRC-certified food manufacturing preferred. Demonstrated experience implementing or managing digital quality or operations platforms (RedZone, Smartsheet, and Tableau). Strong knowledge of GMPs, HACCP, SSOPs, CAPA processes, and related documentation practices. Solid background in audit prep, traceability, document control, and regulatory compliance. Proficiency with Microsoft Excel, cloud-based platforms, and digital reporting tools Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:

ADP Workforce Software Technical Consultant to work remotely from home office in Eastern Time zone working shift. Overview We are seeking a hands-on ADP Workforce Software Technical Consultant with strong IT and configuration experience in workforce management solutions. This role is ideal for someone who can work across technical and functional needs within ADP Workforce Software, with a strong focus on Time & Attendance configuration and support. The right candidate will have experience working with configuration, integrations, SQL, JavaScript, and workforce management modules in a technical environment. Key Responsibilities Provide hands-on technical and techno-functional support within ADP Workforce Software Configure and support Time & Attendance solutions within Workforce Software Work across Workforce Software modules including: Time & Attendance Absence Compliance Tracker Advanced Scheduler Workforce Analytics Configure policies, profile baselines, pay codes and mappings, accruals, premiums, transaction policies, scheduling, and role-based functionality Preferred Qualifications Integration Specialist certification preferred Required Qualifications Strong hands-on experience as a technical or techno-functional consultant in ADP Workforce Software Strong IT experience Experience configuring Time & Attendance within Workforce Software Experience with SQL Experience with JavaScript Experience supporting Workforce Software modules including Absence Compliance Tracker, Advanced Scheduler, and Workforce Analytics Experience configuring: policies profile baselines pay codes and mappings accruals premiums transaction policies scheduling role-based functionality Experience supporting integrations between Workforce Software and systems such as SAP / SAP ADP Workforce Software Configuration certification is mandatory Support technical configuration and functional setup within the Workforce Software platform Work with SQL and JavaScript to support system configuration and solution needs Support integrations between Workforce Software and systems such as SAP / SAP ADP What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well, look no further! Experience this family-oriented company that takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with Systems Plus you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of, and work in collaborative, dynamic, and high-tempo environments. Our employees are our most valued asset and we invest in our people because we are in it for the long term. We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities worldwide. Systems Plus is the company for you! Experience the difference and let's talk about your future at Systems Plus today. Position Title IT Service Desk Specialist - Level II Position Type Full Time, Onsite Position Location Fort Meade, MD Job Duties: Serve as the primary point of contact for customer engagement, delivering real-time responses to inquiries through multiple channels including telephone support, in-person assistance, and live chat services. Monitor and triage tickets (incidents, cases, and requests) that have been assigned to the site (e.g., routed from the DHA GSC or initiated by local users). Answer questions, analyze problems and provide technical assistance. Direct calls that do not belong to the site back to Tier 1 (i.e., GSC, base/post/installation local support). Monitor and track the IT Service Desk queue and complete work orders within the applicable MTF knowledge base article processes. Provide hardware support including but not limited to on-site touch-labor, troubleshooting, integration, configuration, and installation of authorized hardware, software, and peripherals. Assist with all required equipment staging, burn-in, installation, testing and documentation. This shall include setup of systems, and integration testing and/or troubleshooting for all Government equipment or devices approved for use in network/systems areas supported at DHA site locations. Support end user service requests for computer software installation as needed. Service requests may be via the DHA ticketing system or via walk-in customer support. Maintain workstation/laptop operational baselines and cybersecurity compliance through established processes and procedures that include situational or periodic risk reviews to meet current Enterprise standards. Provide desk-side and remote user assistance to resolve software and hardware problems that cannot be resolved remotely by the DHA GSC or other DHA Enterprise Support Teams. The main categories of desk-side support are LAN, WAN, wireless LAN, software, hardware, network, administrative, and special projects as approved by the Government and as directed by other DHA enterprise support elements. Support local assets, new technology acquisition, and life cycle management for desktops, laptops, tablets, printers, VTC, mobile devices, and other IT hardware through DHA Life-Cycle-Management (LCM). Supports inventory management, and Defense Reutilization Marketing Office (DRMO) disposal IAW established guidance of site. Deploy end-user system images to new workstations/laptops per DHA approved imaging practices. Support system administrator functions. Other duties as assigned. Required Years of Experience (min) Four (4)+ years of experience demonstrating the required proficiency. Required Degree Bachelor's degree and/or equivalency Required Certification IAT I and CE: Associate About Systems Plus Systems Plus is headquartered in Rockville, MD with over 2 decades of experience providing Global Enterprise Management, Technology, Engineering and Professional services and solutions across Defense and Federal Civilian government sectors. From Discovery to Delivery, Systems Plus brings a greater measure of confidence, commitment and value to our clients. With various Defense and Federal contracts across the United States, Europe and Pacific/Asia, we are driving innovation and excellence within the Special Operations Forces Components and Commands, Defense Health Agency, United States Air Force, United States Marine Corps, National Institute of Standards and Technology, House of Representatives and more. Through our diverse portfolio of clients and capabilities we power vision and insight-discover what's possible with a Small Business that thinks BIG! Interested? Click Apply Now!

Job Description: Provides first and second level technical support to a variety of customers comprising the submitter community, as well as basic internal support via analysis and research into EDI-related issues as required by business contracts. Responsibilities: Internal support via analysis and research into EDI-related issues as required by business contracts. Provides quality/timely internal/external customer technical support/service for variety of insurance contracts as assigned. This encompasses, but is not limited to, support of communication interfaces/transactions/functions as required by insurance laws (such as support of claims, remit advices, inquiry/response for claims status/eligibility, enrollment, premium payment etc.), support of all current formats/transactions required by lines of business. Responsible for the setup of all electronic transactions submission by processing enrollment applications, updating associated system files, and managing customer notification. Skills: Required Skills and Abilities: Good system research and analysis skills. Working knowledge of relevant EDI software and tools used by the company/contract. Good organizational, judgment, customer service, and both verbal and written communication skills. Good spelling, punctuation, and grammar skills. Basic math and computer skills. Ability to handle confidential or sensitive information with discretion. Required Software and Other Tools: Microsoft Office. Work Environment: Typical office environment. Required Software and Tools: EDI (Electronic Data Interchange Education: Required Education Level and Degree Type: Associate Degree in Information Systems/Technology, Computer Science, or other job-related field. Experience: 2 years of applicable EDI experience. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well, look no further! Experience this family-oriented company that takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with Systems Plus you have the opportunity to take on new and evolving challenges, aim beyond what you think you are capable of, and work in collaborative, dynamic, and high-tempo environments. Our employees are our most valued asset and we invest in our people because we are in it for the long term. We are committed to your success and well-being and offer competitive benefits packages, salaries, bonus/award programs, and a high potential for professional growth and job opportunities worldwide. Systems Plus is the company for you! Experience the difference and let's talk about your future at Systems Plus today. Position Title Information Assurance/Security Specialist - Level II Position Type Full Time Position Location Charleston, SC (onsite) Daily Responsibilities Serve as an Information System Security Officer (ISSO) for designated systems, ensuring compliance with DoD cybersecurity policies and RMF requirements. Prepare and deliver monthly security vulnerability tracking reports detailing system vulnerabilities, remediation progress, and vulnerability mitigation status. Track vulnerability remediation efforts including IAVM patch implementation and configuration compliance activities across supported systems. Lead security incident investigations and cybersecurity compliance activities including vulnerability scanning, STIG compliance documentation, and security assessments for site systems, and coordinate efforts with security teams and system administrators to address vulnerabilities and risks. Develop and maintain system security plans, security controls, and associated documentation supporting system authorization and accreditation activities. Provide security briefings, risk assessments, and mitigation recommendations to stakeholders and leadership. Required Experience Minimum 4 years of progressive experience Required Degree Bachelor's degree and/or equivalency. Required Certification IAT III, IAM III and CE: Associate Level Required Clearance Ability to obtain and maintain a Tier 3 security clearance About Systems Plus Systems Plus is headquartered in Rockville, MD with over 2 decades of experience providing Global Enterprise Management, Technology, Engineering and Professional services and solutions across Defense and Federal Civilian government sectors. From Discovery to Delivery, Systems Plus brings a greater measure of confidence, commitment and value to our clients. With various Defense and Federal contracts across the United States, Europe and Pacific/Asia, we are driving innovation and excellence within the Special Operations Forces Components and Commands, Defense Health Agency, United States Air Force, United States Marine Corps, National Institute of Standards and Technology, House of Representatives and more. Through our diverse portfolio of clients and capabilities we power vision and insight - discover what's possible with a Small Business that thinks BIG! Interested? Click Apply Now!

Job Title: CXone & IVA Implementation Specialist Location: Remote Role Summary Seeking a CXone & IVA Specialist to design, implement, and optimize contact center solutions using NICE CXone and AI-driven IVA workflows. Key Responsibilities Design and implement IVA workflows using NICE CXone Studio Configure IVR, ACD, and routing strategies Build omnichannel solutions (voice, chat, email, SMS) Integrate CXone with CRM and backend systems via APIs Lead end-to-end implementation (requirements deployment) Monitor performance, troubleshoot, and optimize solutions Provide documentation, training, and support Required Skills 5+ years in contact center technologies 2+ years of NICE CXone experience Hands-on with IVA, CXone Studio, IVR/ACD Strong API/integration knowledge (REST, webhooks) Excellent communication & stakeholder management Preferred NICE CXone certifications (CIP, IVA, Studio)

ServiceDesk Specialist Boston, MA 3 Months - Strong knowledge of all Windows-based operating systems. - Required 2 Years Strong knowledge of PC based computer hardware. - Required 2 Years Proficiency with MS Windows 10, Windows 11, and MS Office O365. - Required 1 Years Commitment to providing the highest level of customer service and responsiveness. - Required Demonstrated experience working in a high volume, deadline-oriented customer focused environment. - Required Experience working with "Team Based Practices" e.g., Agile, Kanban Etc. - Required Knowledge of IT industry standards. - Required Experience utilizing tools and research abilities to resolve technical issues. - Required Valid drivers license and access to a vehicle Required Ability to lift up to 35lbs & push 65Lbs. - Required Highly self-motivated and self-directed. - Highly desired Excellent organizational, interpersonal, and communication skills. - Highly desired Able to exercise independent judgement Desired. Short Description: The Massachusetts Gaming Commission (MGC) seeks a ServiceDesk Specialist reporting to the Infrastructure Manager to be part of the Client Services Team. This is an onsite position reporting to the Boston office. Complete Description: Responsibilities include: - Provide Tier 1 ServiceDesk support to users by monitoring phones and emails and creating and triaging ServiceDesk tickets - Maintain basic knowledge of new and upcoming computing technologies and practices - Enhance and develop quality support methods and communication skills through coaching feedback, peer assistance, training, and other developmental approaches - Attend meetings to support the overall direction of the ITS office - Participate in team projects that enhance the quality or efficiency of the ITS Support Team Skills and Qualifications: - Strong knowledge of all Windows-based operating systems - Strong knowledge of PC based computer hardware - Strong knowledge of Microsoft O365 - Highly self-motivated and self-directed - Able to exercise independent judgement - Keen attention to detail and quality of work-product - Ability to set and consistently meet realistic deadlines - Proactive and collaborative approach to delivery of services - Excellent analytical, mathematical, and creative problem-solving skills - Aptitude for learning new skills - Excellent organizational, interpersonal, and communication skills

Cyber Security Controls Assessor I Oakland, CA 6 Months Hybrid Onsite Requirement: 1-2 days onsite depending on need for that week Pay - $60-$65 per hour Description: Role Overview The IT Compliance Project Specialist acts as a compliance and governance partner across the IT project portfolio. This role ensures that IT initiatives are planned, designed, and delivered in compliance with applicable regulations, company policies, and compliance standards. Working closely with the Compliance Lead, the Specialist provides analysis, documentation, and due diligence to support risk-based decision-making and to maintain compliance throughout the full project lifecycle. Key Responsibilities Project Advisory & Engagement Serve as a dedicated compliance advisor to project managers and delivery teams. Identify regulatory, policy, and control requirements early in the project lifecycle and ensure they are embedded into technical designs and project plans. Gate Review & Approval Support Participate in project phase-gate reviews to assess compliance readiness. Review project artifacts and provide formal recommendations to the Compliance Lead to support approval, conditional approval, or remediation decisions. Compliance Lead Support Function as the primary support resource for the Compliance Lead. Assist with executive reporting, remediation tracking, and escalation of project-level compliance risks. Regulatory & Framework Alignment Ensure project alignment with applicable regulations and frameworks, including SOX, CCPA, ISO 55001, and internal company standards. Map project controls and artifacts to regulatory requirements to support a consistent and defensible compliance posture. Qualifications Experience 5+ years of experience in IT Compliance, IT Audit, or Governance, Risk & Compliance (GRC), preferably supporting large-scale IT projects. Tools & Systems Experience using Planisware for project tracking, portfolio governance, and milestone management. Education Bachelors degree in information technology, Cybersecurity, Business, or a related discipline. Certifications (Preferred) CISA (Certified Information Systems Auditor) CRISC (Certified in Risk and Information Systems Control) CISSP (Certified Information Systems Security Professional) PMP (Project Management Professional) Delivery Methodologies Strong understanding of the Software Development Life Cycle (SDLC). Experience applying compliance controls in both Agile and Waterfall delivery models. Professional Skills & Attributes Regulatory Expertise: Ability to interpret complex regulatory and control requirements and translate them into clear, actionable guidance for technical and project teams. Analytical Rigor: Strong attention to detail, particularly in validating technical evidence and identifying compliance gaps or control weaknesses. Consultative Mindset: Ability to function as a trusted advisor while maintaining independence and objectivity when providing recommendations to leadership. Communication Skills: Strong written and verbal communication skills, with the ability to bridge technical delivery requirements and compliance expectations. GRC & Project Tool Proficiency: Experience with GRC platforms (e.g., ServiceNow, Archer) and project management tools (e.g., Jira), in addition to Planisware, to maintain visibility across projects and compliance activities.

About Arcticom Offering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Arcticom offers impressive performance that is routinely recognized with exceptional ratings and commendations tied to installation successes. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau. About this position: Acquisition Subject Matter Expert at Wright Patterson Air Force Base, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via email or phone within ten business days regarding application status. Essential Duties & Responsibilities Early Support • Support early acquisition activities that bridge mission needs or opportunities into executable acquisition programs, primarily within BCAC Phases 1-3. • Guide customers through the transition from concept or problem statement to acquisition-ready artifacts, enabling successful stand-up of program offices and downstream execution. • Advise customers on appropriate acquisition pathways, including BCAC, Software Acquisition Pathway, and hybrid approaches, based on regulatory requirements and program context. Business Mission Area & Defense Business Systems Compliance • Lead and support Business Enterprise Architecture (BEA) alignment activities, identifying relevant business capabilities, processes, and opportunities for reuse of existing systems or services. • Develop and support Business Process Reengineering (BPR) efforts, including documentation of as-is and to-be states, process improvement strategies, and alignment with commercial best practices. • Prepare and support BPR Assertions and related certification artifacts required for Defense Business Systems funding approval. • Advise customers on minimizing unnecessary customization and promoting commercial-off-the-shelf (COTS) and industry-standard solutions where feasible. Clinger-Cohen Act (CCA) Compliance • Support completion of Clinger-Cohen Act statutory requirements, including planning and development of required analyses and documentation. • Coordinate and contribute to CCA-related artifacts such as Acquisition strategies, Market research approaches, Economic analyses / lifecycle cost estimates, Cybersecurity strategies (in coordination with specialists), IT portfolio registration and compliance activities • Manage the iterative and non-linear nature of CCA compliance, sequencing deliverables appropriately across the acquisition lifecycle. Stakeholder Engagement & Governance • Serve as a liaison between customers and governance bodies, including SAF Chief Information Officer (CIO) and Chief Management Officer (CMO) communities. Revised 1/1/2025 Job Description Template Page 1 of 4 • Engage regularly with oversight organizations to clarify expectations, address feedback, resolve compliance issues, and facilitate timely approvals. • Prepare and deliver briefings for leadership, portfolio boards, and key stakeholders. • Support programs that enter the process midstream by identifying gaps, remediating deficiencies, and realigning documentation to meet statutory and policy requirements. Documentation, Analysis & Advisory Support • Develop, review, and refine acquisition and compliance documentation. • Conduct market research across DoD components and external organizations to identify reuse opportunities and avoid duplicative investments. • Provide expert review of customer-developed documentation and recommend updates required to pass milestone and portfolio reviews. • Support change management and implementation planning, including rollout strategies, schedules, and adoption considerations. Ways of Working • Balance time between independent analytical/documentation work and extensive collaboration, typically averaging a 50/50 mix of writing and stakeholder interaction. • Operate effectively in environments with incomplete guidance, evolving policy, and organizational uncertainty. • Apply professional judgment to determine the appropriate depth of analysis required-avoiding both unnecessary bureaucracy and compliance risk. Required (Minimum Necessary) Qualifications • Education Requirements: Bachelors degree or equivalent experience • Level of Experience Requirements: o Must have 10+ years of experience in Acquisition o Must have 10 years of Leadership experience with progressively higher responsibility in the public and/or private sector in the IT and/or consulting fields. Knowledge, Skills, Abilities, and Other Characteristics • Have experience with the Information Technology Acquisition process and its milestones and have experience in analyzing a variety of source documentation and supporting the creation of acquisition documentation. Acquisition Documentation refers specifically to documents created in compliance with the guidelines and requirements outlined in the following Department of Defense Instructions (DODI) publications. o DODI 5000.85 - Major Capability Acquisition o DODI 5000.75 - Business Systems Acquisition o DODI 5000.74 - Defense Acquisition of Services • Demonstrate experience incorporating emerging acquisition policies and processes into development, delivery, operation and sustainment of Defense Business Systems (DBSs) and related IT systems across the spectrum of operations for the DLA (e.g., Business Systems Category BCAT I). • Demonstrated experience analyzing and supporting the creation of Information Technology Acquisition documentation in compliance with the guidelines and requirements outlined in guidance (e.g., Department of Defense Instructions (DODI) publications: DODI 5000.85 - Major Capability Acquisition, DODI 5000.75 - Business Systems Acquisition, and DODI 5000.74 - Defense Acquisition of Services). • Demonstrated thought leadership in Department of War (DoW) Acquisition lifecycle policies and procedures will help improve the probability that a vendor can immediately support DLA's Acquisition Transformation objectives. • Knowledge of organizational procedures and workflows - understanding how work moves through a company. • Basic knowledge of relevant technologies or tools - e.g., Microsoft 365, communication platforms, or industry standard software. • Knowledge of customer service practices - principles of providing quality service and managing inquiries professionally. • Knowledge of data privacy and confidentiality principles - awareness of proper handling of sensitive information. • Communication skills (written and verbal) - ability to convey information clearly and professionally. • Time management and prioritization - balancing multiple tasks and meeting deadlines. • Problem solving and critical thinking - analyzing issues and selecting appropriate solutions. • Interpersonal and teamwork skills - building rapport and collaborating effectively with others. • Attention to detail - producing accurate, error free work. Preferred • Familiarity with Agile Principles • Familiarity with ITIL • Familiarity with EMP • Familiarity with the following tools o MS Projects o Remote communication technologies for meeting facilitation Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Supervisory Responsibilities • This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract . click apply for full job details

About Primient Primient is a century old company with an entrepreneurial spirit. We are a leading producer of food and industrial ingredients made from plant-based, renewable sources. We deliver value through deep technical, commercial, and operational excellence that is backed by our long-standing corn wet milling heritage. Wherever we are in the process, from field to customer, our priorities are focused on ensuring we produce the safest, highest quality products through practices that uphold both our responsibility and commitments to the challenge and drive for excellence, our people and our planet. We are a privately held company with locations across the US, Mexico, Poland, and Brazil. We're investing in our plants and people to unlock our potential in the industrial and food sectors. Guided by our values of Safety, Excellence, Integrity, and Growth, we're focused on growing our business, our reputation, and the career of every teammate. Control Systems Specialist Decatur, IL Join Primient for a more rewarding manufacturing role. From day one, you'll earn a great wage and full benefits. Company-wide benefits include: Competitive salary with the opportunity for Overtime Day 1 Benefits including Medical/Dental/Vision insurance, 401 K matching and non-contingent matching plans. 3 weeks of vacation, increased to 4 weeks after 5 years of service 10 Company Holidays with an additional 2 "Floating Holidays" to be used any time during the calendar year 6 weeks of paid Parental Bonding Leave for new parents Structured career progression and greater responsibilities Education Assistance Company sponsored family and holiday events through our Employee Activity Committee ABOUT PRIMIENT Established yet entrepreneurial: Primient is an industry leader with proven products, six manufacturing plants, 1500+ employees and deep roots in corn wet milling. Yet we're also a brand-new company that is ready to drive change and create impact. Investing in the future of Decatur: We are making an unprecedent investment in our plant and people to create a state-of-the-art facility. It will be a rewarding place for people to work now and for generations to come. We've created a culture that is driven by our values of Safety, Excellence, Integrity, and Growth. Poised for new era of success: our goal is to unlock the full potential of Decatur and our other US locations. The market is strong for our plant-based ingredients, which go into everything from sodas to hand cream and cardboard to clothing. As our business grows, our people will grow. THE OPPORTUNITY This position is responsible for field repairs of control devices in production areas of the plant. This role direct reports to and will take daily direction from Area Power & Controls Resource or Plant Coordinator. Primient provides several job specific benefits including tools, uniforms, an annual boot allowance of $200, and Technical Skills trainings. Key responsibilities: Control Systems Specialist Ability to obey all safety rules and identify and correct potential safety problems Strong aptitude for Instrumentation knowledge, maintenance and test equipment Must be able to use precision-measuring equipment to test instruments for performance during instrument repairs and preventive maintenance Follow SOP's and/or PM task instruction sets Electrical & Instrumentation Specific Skills Demonstrated mechanical/electrical knowledge to analyze and solve problems on various process systems & instrumentation Demonstrate ability in following areas: Use of PLC logic, P&ID drawings & electrical schematics as a system diagnostic tool Configuration and calibration of control system instruments with HART communicator Troubleshooting motor control circuits Troubleshooting 4-20mA instrument control loops Maintenance and calibration of process analyzers including continuous emissions monitors Maintain discrete and analog control valves Maintain level, pressure, flow, temperature, or analytical transmitters Troubleshoot Allen Bradley PLC control systems Troubleshoot VFD's & Soft Start motor controllers Troubleshoot PLC network communications Maintain & troubleshoot various other industrial controls & devices Strong Understanding of industrial electrical equipment (motors, starters, motor control circuits, electrical schematics) Strong Understanding of industrial process instrumentation (level, pressure, flow, temperature) Must be able to interface with a CMMS (Computerized Maintenance Management System) record labor, look up spare parts and identify storeroom location Ability to provide preventive maintenance to instrumentation, including process analyzers Ability to work in a team environment with Primient & contract employees or individually as required Communicate and work with other groups (maintenance mechanics & production technicians) as necessary Basic Microsoft Office 360 software use ABOUT YOU This position requires the ability to safely perform the following tasks: Ability to lift equipment and tools up to 50 pounds without mechanical assistance Use of hand tools above shoulders, under ergonomically stressful conditions, and under application of heavy force by employee Work in elevated positions with hand tools and fall restraint equipment Ability to wear personnel protective equipment (PPE) Must be able to pass pulmonary test that is required prior to wearing breathing air mask Ability to climb stairs and ladders (fixed/portable) with tools when safe to do so Ability to work from heights, in cold and hot environments Climb a vertical ladder up to 15ft Climb several flights of stairs, several times a shift Stand for prolonged periods of time Bending and twisting motion at the waist and knees Total Rewards Starting pay of $39.31/hr + overtime We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: Competitive Pay Multiple Healthcare plan choices Dental and vision insurance A 401(k) plan with company and matching contributions Short- and Long-Term Disability Life, AD&D, and Voluntary Insurance plans Paid holidays & vacation Floating days off Parental leave for new parents Employee resource groups Learning & development programs Fun culture where you have an opportunity in shaping our future ADDITIONAL INFORMATION Rewards & benefits Competitive salary / 401 K matching and non-contingent matching plans / Healthcare / Medical insurance Primient offers a number of company sponsored discounts, including our Discounts via LifeMart program and a discounted YMCA membership. Career Path & Culture Primient is committed to a workplace that is all in - ensuring everyone has the opportunity to develop and shape a career that matters in an open culture which embraces equity, diversity and belonging. We challenge old ways of thinking; and encourage employee voices to be a guiding force for ongoing learning. Primient supports a culture of inclusion that respects individual strengths, views, and experiences. We believe our differences make better decisions, drive excellence, and deliver better business results. Primient employees experience autonomy and accountability in their role. Here, employees control their destiny as there is opportunity for career growth and pathways outside the norm. Diversity, Equity, Inclusion & Belonging We are believers in the power of difference. We strive to represent the communities in which we operate and to provide an inclusive, welcoming environment for all. We want Primient to be a place where every employee feels they belong and knows they are seen, heard, valued and safe to speak up. Our aspiration is to unlock the full potential in diverse perspectives, while offering everyone an equal chance to grow, Primient is an equal opportunity employer, committed to the strength of an inclusive workforce. California Consumer Privacy Act ("CCPA") The Company is committed to complying with the California Consumer Privacy Act ("CCPA") and all data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best qualified applicants and to comply with applicable employment laws: Name and contact information; Job preference and work availability; Social Security Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background check information, including relevant criminal history and credit history; Social media information; Pre-employment test results; Post-offer medical examination information and results, including drug test results; Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process.

Job Id: 799504 IT Field Services Support Location: On-site, 1200 E Washington St, Mount Pleasant, IA 52641 Client: IA DOM Duration: 03 Months Job Description: The Iowa Department of Corrections (MPCF) is seeking an experienced, service focused Information Technology Specialist to provide comprehensive IT support within a 24/7/365 correctional environment. On-site presence is mandatory. This is not a remote or hybrid position. On site presence is mandatory. Work location 1200 E Washington St, Mount Pleasant, IA 52641 Candidates must reside within a reasonable daily driving distance of Mount Pleasant, Iowa. Do not submit candidates with backgrounds primarily in development, cybersecurity, systems analysis, or network engineering; this is a hands-on operational IT role. The Iowa Department of Corrections (MPCF) is seeking an experienced, service focused Information Technology Specialist to provide comprehensive IT support within a 24/7/365 correctional environment. This role supports a user community of more than 1,500 individuals, including over 280 staff and approximately 1,200 incarcerated individuals. The contractor will serve as the primary on site technical resource for hardware, software, security systems, network operations, and user support across multiple secured environments. 4 weeks of CERT training in Des Moines required. Key Responsibilities: Technical Systems Support Provide installation, imaging, configuration, and maintenance for PCs, servers, switches, security systems, cameras, wireless systems, VoIP/phone systems, kiosks, OffNet systems, email, II TV systems, and related technologies. Troubleshoot and resolve technical issues involving PCs, switches, wireless equipment, PDAs, and safety/security devices. Perform hardware replacements, cabling, fiber optic work, wireless deployment, switch maintenance, and fiber management. Support door controls, security cameras, recording systems, and safety equipment technologies. Maintain accurate device and inventory records. Collaborate with the ITS4 on system operations, maintenance, and complex issue resolution. Operations and Help Desk Serve as the primary technical contact for MPCF users regarding hardware and software issues. Provide high quality customer service to staff, incarcerated individuals, and critical stakeholders. Create, monitor, and complete work orders; perform root cause analysis and implement solutions. Set up new user computer accounts and ensure appropriate access levels based on work location and security requirements. Apply strong communication skills and Core Correctional Practices (CCP) in all user interactions. Assist in operational issue resolution while ensuring compliance with DoIT, DOC, and MPCF policies. Project Planning and Implementation Partner with the Associate Warden of Administration and ITS4 to gather requirements, plan, test, and implement technology projects. Support projects involving servers, databases, switches, applications, new technologies, hardware configurations, and systems upgrades. Apply technical competencies and industry best practices to optimize operational efficiency and productivity. General Expectations Graduation from a four-year college or university Demonstrate working knowledge of computers, networking, wireless, fiber optics, security hardware, recording systems, safety systems, phone systems, and related communication technologies. Collaborate effectively with facility leadership, co workers, end users, and external partners. Ensure adherence to all security regulations, life safety guidelines, and compliance standards. Conduct data analysis to understand operational needs and implement practical solutions. Participate in training to remain current with emerging technologies. Move, install, and configure computer hardware as required.

DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries about this opportunity, please contact our Talent Specialist Hema at Title: Help Desk Specialist Duration: 6 Months Location: Santa Clara, CA Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. This position is NonExempt. Hours over 40 will be paid at Time and a Half. Job Description: Review problem tickets and respond to user within established standards; resolve open tickets in a timely and professional manner; follow established SOP, BOP's; manage crisis escalation and escalate calls to other support groups if tickets cannot be resolved; provide a positive customer service experience to the customer; participate in other projects as requested. Competencies: Strong customer service; strong interpersonal, organizational and communication skills; ability to work in a fast paced changing environment; understanding of Windows based applications; ability to diagnose application software and hardware problems; ability to recognize priority issues and escalate accordingly; ability to translate technical terms into non-technical language; working knowledge of: Modems and data communications, checking PC network connections; identifying and correcting memory issues; resetting network and Internet passwords; using browser and network utilities; resetting Internet proxy configurations; install and setup applications; NT navigation and directory structure; Windows disk utilities to correct common errors; network error messages to determine causes. Qualifications: Associate's degree in Computer Science or a related discipline, and at least two, typically four years of experience in IT or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, workflow processes, and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with clients and other Systems Division staff. The managers prefer someone with strong skills in documentation, PowerPoint, and ServiceNow ticket, form workflow. Role Context Projects: end-user computing, desktop operation, and documentation updates. Typical day: review/update documentation, project status updates, follow-ups. Interaction: peer technicians, site manager, IT manager, business unit, hiring manager. Success in 90 days: understand ServiceNow workflow, SOP guidelines, and device imaging process. First time interviewing for this role. Candidate Profile Top required skills: Documentation, Process guideline, MS Office Suite - Formatting Word/Excel Raw Data Organization, VLOOKUP, Power BI, ServiceNow, PowerPoint, and Windows OS. Top preferred skills: self-driven, project responsibilities, and teamwork. Education: GED or AS degree. No medical/pharma experience needed. Systems: Windows OS daily. Personality: willing to learn, dependable. Interview Process Phone screening, then an in-person interview. One phone interview one in-person. The manager has no upcoming time off affecting scheduling. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. Documentation, ServiceNow, vlookup