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Lead Machine Learning Engineer, Ads Research
Disney Entertainment and ESPN Product & Technology Santa Monica, California
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. This position will be responsible for working across multiple machine learning areas with primary focus on specialization in generative AI applications, including generative mixed media, language models, and other agentic multimodal technologies. Areas of work may include generative video, generative image, generative audio, chatbots, LLM applications, and mixed agentic workflows. Work will additionally include traditional machine learning applications as well, including development of classical ML models to optimize advertisement marketplace operations. Our mission is to advance AI and machine learning capabilities across Ad Platform by delivering scalable, high impact AI/ML and data science solutions that enhance generative advertisement creation and enhancement, as well as supporting efforts in more traditional AI application spaces such as Ad marketplace optimization, forecasting, and related ML and generative AI experimentation. We are seeking a Lead Machine Learning Engineer to join this innovative team. This role offers a unique leadership opportunity for an experienced ML engineer who thrives at the intersection of technical excellence, emerging technology, strategic impact, and cross-functional collaboration, across both generative AI and traditional ML applications. WHAT YOU'LL DO Develop, optimize, and productionize innovative technologies in generative AI (mixed media, video, and agentic LLM applications) as well as in traditional ML modeling applications. Create, evaluate, improve, optimize technologies Drive innovation and apply state of the art AI and machine learning across advertising domains, including inventory forecasting, ad experience, ad pacing, pricing, targeting, and efficient ad delivery. Invent and iterate on novel solutions to complex advertising challenges with rapid prototyping and deployment cycles. Design, build, and scale robust ML systems that power core ad platform capabilities Champion engineering excellence through best practices in code quality, system design, and operational reliability. Mentor and support junior engineers, fostering a culture of continuous learning and technical growth. WHAT TO BRING Bachelor's in computer science or equivalent experience. Prior experience rigorously developing, researching, and/or productionizing any of the following generative AI modeling or AI-based editing domains: image, video, mixed media, audio, LLMs, or agentic flows. Experience creating ML datasets (especially in computer vision or generative AI) or developing rigorous quality evaluation processes or data labeling processes. Must include an appreciation for the importance of rigorous quality evaluation processes. Experience developing language-processing applications via LLMs or agentic flows. Experience in rapid creative prototyping with generative AI is a plus, such as examples of rapid development of creative generative AI prototyping in research labs, hackathons, etc. Minimum 7 years of hands-on experience developing and deploying large-scale machine learning systems. Strong knowledge of AI/ML technologies, mathematics and statistics. Excellent communication, collaboration skills, and a strong teamwork ethic with both technical and non-technical audiences. Strong foundations in algorithms, data structures, and numerical optimization with experience in programming languages such as Python (primary), Java and SQL Familiarity with deep learning tools and frameworks such as TensorFlow, Pytorch, Jax, Hugging libraries etc. Expert knowledge with traditional (tabular) ML modeling and methods. Proven proficiency in deep learning methodologies, fine tuning, and transformer architectures. A proven track record of thriving in a fast-paced, data-driven, and collaborative work environment. Experience working closely with UX and front end designers building production generative AI products. NICE-TO-HAVES MS or PhD (preferred) in computer science or equivalent experience. Experience with multimodal models and embedding techniques. Computer vision or visual content understanding experience. Experience in digital video advertising or digital marketing domain. Location: Seattle / Santa Monica / Glendale The hiring range for this position in Santa Monica, CA is $171,600 to $230,100 per year and in Seattle is $179,700 to $241,000. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/07/2026
Full time
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. This position will be responsible for working across multiple machine learning areas with primary focus on specialization in generative AI applications, including generative mixed media, language models, and other agentic multimodal technologies. Areas of work may include generative video, generative image, generative audio, chatbots, LLM applications, and mixed agentic workflows. Work will additionally include traditional machine learning applications as well, including development of classical ML models to optimize advertisement marketplace operations. Our mission is to advance AI and machine learning capabilities across Ad Platform by delivering scalable, high impact AI/ML and data science solutions that enhance generative advertisement creation and enhancement, as well as supporting efforts in more traditional AI application spaces such as Ad marketplace optimization, forecasting, and related ML and generative AI experimentation. We are seeking a Lead Machine Learning Engineer to join this innovative team. This role offers a unique leadership opportunity for an experienced ML engineer who thrives at the intersection of technical excellence, emerging technology, strategic impact, and cross-functional collaboration, across both generative AI and traditional ML applications. WHAT YOU'LL DO Develop, optimize, and productionize innovative technologies in generative AI (mixed media, video, and agentic LLM applications) as well as in traditional ML modeling applications. Create, evaluate, improve, optimize technologies Drive innovation and apply state of the art AI and machine learning across advertising domains, including inventory forecasting, ad experience, ad pacing, pricing, targeting, and efficient ad delivery. Invent and iterate on novel solutions to complex advertising challenges with rapid prototyping and deployment cycles. Design, build, and scale robust ML systems that power core ad platform capabilities Champion engineering excellence through best practices in code quality, system design, and operational reliability. Mentor and support junior engineers, fostering a culture of continuous learning and technical growth. WHAT TO BRING Bachelor's in computer science or equivalent experience. Prior experience rigorously developing, researching, and/or productionizing any of the following generative AI modeling or AI-based editing domains: image, video, mixed media, audio, LLMs, or agentic flows. Experience creating ML datasets (especially in computer vision or generative AI) or developing rigorous quality evaluation processes or data labeling processes. Must include an appreciation for the importance of rigorous quality evaluation processes. Experience developing language-processing applications via LLMs or agentic flows. Experience in rapid creative prototyping with generative AI is a plus, such as examples of rapid development of creative generative AI prototyping in research labs, hackathons, etc. Minimum 7 years of hands-on experience developing and deploying large-scale machine learning systems. Strong knowledge of AI/ML technologies, mathematics and statistics. Excellent communication, collaboration skills, and a strong teamwork ethic with both technical and non-technical audiences. Strong foundations in algorithms, data structures, and numerical optimization with experience in programming languages such as Python (primary), Java and SQL Familiarity with deep learning tools and frameworks such as TensorFlow, Pytorch, Jax, Hugging libraries etc. Expert knowledge with traditional (tabular) ML modeling and methods. Proven proficiency in deep learning methodologies, fine tuning, and transformer architectures. A proven track record of thriving in a fast-paced, data-driven, and collaborative work environment. Experience working closely with UX and front end designers building production generative AI products. NICE-TO-HAVES MS or PhD (preferred) in computer science or equivalent experience. Experience with multimodal models and embedding techniques. Computer vision or visual content understanding experience. Experience in digital video advertising or digital marketing domain. Location: Seattle / Santa Monica / Glendale The hiring range for this position in Santa Monica, CA is $171,600 to $230,100 per year and in Seattle is $179,700 to $241,000. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Lead Media Systems Engineer (Supervisory Duties)
Disney Entertainment and ESPN Product & Technology The Woodlands, Texas
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: 1. Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. 2. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. 3. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Content Platforms & Operations is responsible for the development and ongoing advancement of the technical and operational functions driving the worldwide distribution and monetization of Disney's linear networks and theatrical content. This includes Disney's media supply chain and storage, network and theatrical distribution operations, media localization, network transmission and origination, and more. The global team also plays a critical role as the primary collaboration point for Product & Technology with Disney's EMEA, APAC, and LATAM regional business teams. Job Summary: Disney Media Engineers have a clear charter: to transform the capability and flexibility of how Disney acquires, produces, and distributes content worldwide, all while ensuring the highest levels of quality, efficiency, and resiliency. Disney Media Engineers often find themselves at the crossroads between hardware and software based technology and must possess a comprehensive theoretical and practical understanding of the technology that powers the generation, monetization, and distribution of all forms of consumer- facing linear and digital video/audio content. Responsibility includes numerous systems such as Playout Technology, Studios, Production Control Rooms, Remote Production, Post-Production, Contribution/Distribution Systems, Networking, Cloud Compute, Production Software and Virtual Environment and more. The Lead Media Systems Engineer is an expert engineer in several disciplines related to the acquisition, production, or distribution of media content. They are well-versed in multiple technical standards and have hands-on experience in both the sustainment and design/build of production systems. The Lead Media Systems Engineer is part of a tiered sustainment model where incidents are escalated from a shared Operations team (tier 1) to the Media Engineer I's, II's and Sr. Media Engineer (tier 2), Lead Media Engineer (tier 3) and beyond. They are the heart of the sustainment efforts in the technology they lead. The Lead Media Engineer will interface with both external and internal partners to ensure their technical areas are operating with peak efficiency and reliability. Lead Media Engineers are also focused heavily on the design/build of their areas of expertise, often advancing innovative technology to maintain Disney's competitive technical edge. Lead Media Engineers perform beyond the technical to truly understand the businesses that benefit from our technology and make decisions and recommendations based on the complete business, operational and technical outlook, and requirements. Responsibilities and Duties of the Role: Respond to and resolve issues that affect acquisition, production, and content distribution across multiple DEE networks including system outages, malfunctions, and related technical problems, and conduct diagnostic testing, repair, and replacement activities necessary to solve routine, specialized, and complex problems. Utilize system health and performance monitoring software and platforms; troubleshoot and participate in repairing system problems and failures, participates in maintenance of systems, installs software patches, updates etc., to resolve and avoid service problems, and troubleshoots system problems as they relate to these services. Analyze and troubleshoot streaming audio/video signals in traditional SDI and IP 2110 essence flow routing environments. Analyze and troubleshoot cloud platforms as necessary Support third-party service providers by enforcing the agreed upon scope of services within the various signed service agreements (i.e., full time, freelance, union agencies, maintenance providers, contractors, service providers, etc.). Select, train, motivate and evaluate technical staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures. Support the procurement of equipment, supplies and materials for Media technology systems within budget guidelines; receive and maintain equipment and supplies. Support long range planning for future media technology needs, including capital improvements, to enhance production and distribution capabilities. Lead the development and implementation of policies and procedures regarding technology facilities with a focus on maximizing the integration of all systems to meet business, marketing, and entertainment goals. Lead operational support of all activities related to operating, maintaining, and programming the audio and video production/distribution systems across the enterprise and other connected properties. When required perform preventative maintenance on all broadcast systems and equipment, such as distribution systems, switchers, consoles, playout servers, cameras, robotics, electromechanical equipment, automation systems and radio facilities to ensure optimum broadcast performance. Participates in engineering projects at the direction of more experienced engineers. Reviews and contributes to system/workflow documentation. Participates in regular training and development objectives. Extraordinary influencer who is skilled at connecting the dots at the organization, strategy, program, project, and event levels. Able to persuade and change the thinking of others without damaging relationships. Comfortable working in a fast-paced, growth environment with minimal direction, delivering under tight deadlines while multitasking, prioritizing projects, and communicating priority updates to team members. Able to operate with limited resources, exhibit objective critical-thinking, and creatively solve problems. Motivated and inventive, always finds a way forward-eternal optimist with a committed drive for contributing and making a difference. Any other duties needed to help achieve Business Objectives. Required Education, Experience/Skills/Training: Minimum Qualifications: 7 + years of previous and relevant experience in leading others, developing technical strategies ensuring efficient sustainment, uptime, and overall stability of the technical environments of Media Engineering and live media production and distribution environments. Expert level knowledge and experience with integrating, implementing, or refreshing broadcast control room equipment, including familiarity with modern broadcast cabling infrastructure used in broadcast environments. Proficient with technologies like microservices, DevOps tools, design principles, practices, standards and guidelines Scripting proficiency will be an advantage (Python, NodeJS, Bash, PowerShell) Proficient in SMPTE standards for broadcast television and video production/streaming environments with a current certification such as not limited to ST 292M, ST 424M, ST 2110, ST 2059, IEE1588, ST 2022-7, SCTE-104, etc. Advanced level knowledge and experience with on-prem and cloud-based storage and compute infrastructure platforms and current technological offerings. At least one foundational cloud certification required, including but not limited to Microsoft Certified: Microsoft Azure Fundamentals, CompTIA Cloud+, AWS Certified Solutions Architect - Associate. Advanced level knowledge and experience with compression techniques such as MPEG2/4, HEVC, JPEG 2000, and JPEG XS Expert level knowledge and experience with Evertz software control systems such as frame control via VistaLink or Magnum, EQX/EXE routers, and their monitoring software VLPRO, SDVN, VIP, VUE, MVP. Advanced level knowledge and experience with major media systems and the vendors that supply them in areas such as asset management systems, file-based workflows, media acquisition, transcoding/encoding, graphics, and NAS/SAN technologies. Expert level knowledge and experience with Nielsen (NACAT), VANC equipment, Linear Acoustics, and other related systems. Expert level knowledge and experience with coordinated receiver decoders IRDs . click apply for full job details
08/07/2026
Full time
Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: 1. Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. 2. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. 3. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Content Platforms & Operations is responsible for the development and ongoing advancement of the technical and operational functions driving the worldwide distribution and monetization of Disney's linear networks and theatrical content. This includes Disney's media supply chain and storage, network and theatrical distribution operations, media localization, network transmission and origination, and more. The global team also plays a critical role as the primary collaboration point for Product & Technology with Disney's EMEA, APAC, and LATAM regional business teams. Job Summary: Disney Media Engineers have a clear charter: to transform the capability and flexibility of how Disney acquires, produces, and distributes content worldwide, all while ensuring the highest levels of quality, efficiency, and resiliency. Disney Media Engineers often find themselves at the crossroads between hardware and software based technology and must possess a comprehensive theoretical and practical understanding of the technology that powers the generation, monetization, and distribution of all forms of consumer- facing linear and digital video/audio content. Responsibility includes numerous systems such as Playout Technology, Studios, Production Control Rooms, Remote Production, Post-Production, Contribution/Distribution Systems, Networking, Cloud Compute, Production Software and Virtual Environment and more. The Lead Media Systems Engineer is an expert engineer in several disciplines related to the acquisition, production, or distribution of media content. They are well-versed in multiple technical standards and have hands-on experience in both the sustainment and design/build of production systems. The Lead Media Systems Engineer is part of a tiered sustainment model where incidents are escalated from a shared Operations team (tier 1) to the Media Engineer I's, II's and Sr. Media Engineer (tier 2), Lead Media Engineer (tier 3) and beyond. They are the heart of the sustainment efforts in the technology they lead. The Lead Media Engineer will interface with both external and internal partners to ensure their technical areas are operating with peak efficiency and reliability. Lead Media Engineers are also focused heavily on the design/build of their areas of expertise, often advancing innovative technology to maintain Disney's competitive technical edge. Lead Media Engineers perform beyond the technical to truly understand the businesses that benefit from our technology and make decisions and recommendations based on the complete business, operational and technical outlook, and requirements. Responsibilities and Duties of the Role: Respond to and resolve issues that affect acquisition, production, and content distribution across multiple DEE networks including system outages, malfunctions, and related technical problems, and conduct diagnostic testing, repair, and replacement activities necessary to solve routine, specialized, and complex problems. Utilize system health and performance monitoring software and platforms; troubleshoot and participate in repairing system problems and failures, participates in maintenance of systems, installs software patches, updates etc., to resolve and avoid service problems, and troubleshoots system problems as they relate to these services. Analyze and troubleshoot streaming audio/video signals in traditional SDI and IP 2110 essence flow routing environments. Analyze and troubleshoot cloud platforms as necessary Support third-party service providers by enforcing the agreed upon scope of services within the various signed service agreements (i.e., full time, freelance, union agencies, maintenance providers, contractors, service providers, etc.). Select, train, motivate and evaluate technical staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures. Support the procurement of equipment, supplies and materials for Media technology systems within budget guidelines; receive and maintain equipment and supplies. Support long range planning for future media technology needs, including capital improvements, to enhance production and distribution capabilities. Lead the development and implementation of policies and procedures regarding technology facilities with a focus on maximizing the integration of all systems to meet business, marketing, and entertainment goals. Lead operational support of all activities related to operating, maintaining, and programming the audio and video production/distribution systems across the enterprise and other connected properties. When required perform preventative maintenance on all broadcast systems and equipment, such as distribution systems, switchers, consoles, playout servers, cameras, robotics, electromechanical equipment, automation systems and radio facilities to ensure optimum broadcast performance. Participates in engineering projects at the direction of more experienced engineers. Reviews and contributes to system/workflow documentation. Participates in regular training and development objectives. Extraordinary influencer who is skilled at connecting the dots at the organization, strategy, program, project, and event levels. Able to persuade and change the thinking of others without damaging relationships. Comfortable working in a fast-paced, growth environment with minimal direction, delivering under tight deadlines while multitasking, prioritizing projects, and communicating priority updates to team members. Able to operate with limited resources, exhibit objective critical-thinking, and creatively solve problems. Motivated and inventive, always finds a way forward-eternal optimist with a committed drive for contributing and making a difference. Any other duties needed to help achieve Business Objectives. Required Education, Experience/Skills/Training: Minimum Qualifications: 7 + years of previous and relevant experience in leading others, developing technical strategies ensuring efficient sustainment, uptime, and overall stability of the technical environments of Media Engineering and live media production and distribution environments. Expert level knowledge and experience with integrating, implementing, or refreshing broadcast control room equipment, including familiarity with modern broadcast cabling infrastructure used in broadcast environments. Proficient with technologies like microservices, DevOps tools, design principles, practices, standards and guidelines Scripting proficiency will be an advantage (Python, NodeJS, Bash, PowerShell) Proficient in SMPTE standards for broadcast television and video production/streaming environments with a current certification such as not limited to ST 292M, ST 424M, ST 2110, ST 2059, IEE1588, ST 2022-7, SCTE-104, etc. Advanced level knowledge and experience with on-prem and cloud-based storage and compute infrastructure platforms and current technological offerings. At least one foundational cloud certification required, including but not limited to Microsoft Certified: Microsoft Azure Fundamentals, CompTIA Cloud+, AWS Certified Solutions Architect - Associate. Advanced level knowledge and experience with compression techniques such as MPEG2/4, HEVC, JPEG 2000, and JPEG XS Expert level knowledge and experience with Evertz software control systems such as frame control via VistaLink or Magnum, EQX/EXE routers, and their monitoring software VLPRO, SDVN, VIP, VUE, MVP. Advanced level knowledge and experience with major media systems and the vendors that supply them in areas such as asset management systems, file-based workflows, media acquisition, transcoding/encoding, graphics, and NAS/SAN technologies. Expert level knowledge and experience with Nielsen (NACAT), VANC equipment, Linear Acoustics, and other related systems. Expert level knowledge and experience with coordinated receiver decoders IRDs . click apply for full job details
Lead Machine Learning Engineer, Ads Research
Disney Entertainment and ESPN Product & Technology Glendale, California
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. This position will be responsible for working across multiple machine learning areas with primary focus on specialization in generative AI applications, including generative mixed media, language models, and other agentic multimodal technologies. Areas of work may include generative video, generative image, generative audio, chatbots, LLM applications, and mixed agentic workflows. Work will additionally include traditional machine learning applications as well, including development of classical ML models to optimize advertisement marketplace operations. Our mission is to advance AI and machine learning capabilities across Ad Platform by delivering scalable, high impact AI/ML and data science solutions that enhance generative advertisement creation and enhancement, as well as supporting efforts in more traditional AI application spaces such as Ad marketplace optimization, forecasting, and related ML and generative AI experimentation. We are seeking a Lead Machine Learning Engineer to join this innovative team. This role offers a unique leadership opportunity for an experienced ML engineer who thrives at the intersection of technical excellence, emerging technology, strategic impact, and cross-functional collaboration, across both generative AI and traditional ML applications. WHAT YOU'LL DO Develop, optimize, and productionize innovative technologies in generative AI (mixed media, video, and agentic LLM applications) as well as in traditional ML modeling applications. Create, evaluate, improve, optimize technologies Drive innovation and apply state of the art AI and machine learning across advertising domains, including inventory forecasting, ad experience, ad pacing, pricing, targeting, and efficient ad delivery. Invent and iterate on novel solutions to complex advertising challenges with rapid prototyping and deployment cycles. Design, build, and scale robust ML systems that power core ad platform capabilities Champion engineering excellence through best practices in code quality, system design, and operational reliability. Mentor and support junior engineers, fostering a culture of continuous learning and technical growth. WHAT TO BRING Bachelor's in computer science or equivalent experience. Prior experience rigorously developing, researching, and/or productionizing any of the following generative AI modeling or AI-based editing domains: image, video, mixed media, audio, LLMs, or agentic flows. Experience creating ML datasets (especially in computer vision or generative AI) or developing rigorous quality evaluation processes or data labeling processes. Must include an appreciation for the importance of rigorous quality evaluation processes. Experience developing language-processing applications via LLMs or agentic flows. Experience in rapid creative prototyping with generative AI is a plus, such as examples of rapid development of creative generative AI prototyping in research labs, hackathons, etc. Minimum 7 years of hands-on experience developing and deploying large-scale machine learning systems. Strong knowledge of AI/ML technologies, mathematics and statistics. Excellent communication, collaboration skills, and a strong teamwork ethic with both technical and non-technical audiences. Strong foundations in algorithms, data structures, and numerical optimization with experience in programming languages such as Python (primary), Java and SQL Familiarity with deep learning tools and frameworks such as TensorFlow, Pytorch, Jax, Hugging libraries etc. Expert knowledge with traditional (tabular) ML modeling and methods. Proven proficiency in deep learning methodologies, fine tuning, and transformer architectures. A proven track record of thriving in a fast-paced, data-driven, and collaborative work environment. Experience working closely with UX and front end designers building production generative AI products. NICE-TO-HAVES MS or PhD (preferred) in computer science or equivalent experience. Experience with multimodal models and embedding techniques. Computer vision or visual content understanding experience. Experience in digital video advertising or digital marketing domain. Location: Seattle / Santa Monica / Glendale The hiring range for this position in Santa Monica, CA is $171,600 to $230,100 per year and in Seattle is $179,700 to $241,000. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/07/2026
Full time
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. This position will be responsible for working across multiple machine learning areas with primary focus on specialization in generative AI applications, including generative mixed media, language models, and other agentic multimodal technologies. Areas of work may include generative video, generative image, generative audio, chatbots, LLM applications, and mixed agentic workflows. Work will additionally include traditional machine learning applications as well, including development of classical ML models to optimize advertisement marketplace operations. Our mission is to advance AI and machine learning capabilities across Ad Platform by delivering scalable, high impact AI/ML and data science solutions that enhance generative advertisement creation and enhancement, as well as supporting efforts in more traditional AI application spaces such as Ad marketplace optimization, forecasting, and related ML and generative AI experimentation. We are seeking a Lead Machine Learning Engineer to join this innovative team. This role offers a unique leadership opportunity for an experienced ML engineer who thrives at the intersection of technical excellence, emerging technology, strategic impact, and cross-functional collaboration, across both generative AI and traditional ML applications. WHAT YOU'LL DO Develop, optimize, and productionize innovative technologies in generative AI (mixed media, video, and agentic LLM applications) as well as in traditional ML modeling applications. Create, evaluate, improve, optimize technologies Drive innovation and apply state of the art AI and machine learning across advertising domains, including inventory forecasting, ad experience, ad pacing, pricing, targeting, and efficient ad delivery. Invent and iterate on novel solutions to complex advertising challenges with rapid prototyping and deployment cycles. Design, build, and scale robust ML systems that power core ad platform capabilities Champion engineering excellence through best practices in code quality, system design, and operational reliability. Mentor and support junior engineers, fostering a culture of continuous learning and technical growth. WHAT TO BRING Bachelor's in computer science or equivalent experience. Prior experience rigorously developing, researching, and/or productionizing any of the following generative AI modeling or AI-based editing domains: image, video, mixed media, audio, LLMs, or agentic flows. Experience creating ML datasets (especially in computer vision or generative AI) or developing rigorous quality evaluation processes or data labeling processes. Must include an appreciation for the importance of rigorous quality evaluation processes. Experience developing language-processing applications via LLMs or agentic flows. Experience in rapid creative prototyping with generative AI is a plus, such as examples of rapid development of creative generative AI prototyping in research labs, hackathons, etc. Minimum 7 years of hands-on experience developing and deploying large-scale machine learning systems. Strong knowledge of AI/ML technologies, mathematics and statistics. Excellent communication, collaboration skills, and a strong teamwork ethic with both technical and non-technical audiences. Strong foundations in algorithms, data structures, and numerical optimization with experience in programming languages such as Python (primary), Java and SQL Familiarity with deep learning tools and frameworks such as TensorFlow, Pytorch, Jax, Hugging libraries etc. Expert knowledge with traditional (tabular) ML modeling and methods. Proven proficiency in deep learning methodologies, fine tuning, and transformer architectures. A proven track record of thriving in a fast-paced, data-driven, and collaborative work environment. Experience working closely with UX and front end designers building production generative AI products. NICE-TO-HAVES MS or PhD (preferred) in computer science or equivalent experience. Experience with multimodal models and embedding techniques. Computer vision or visual content understanding experience. Experience in digital video advertising or digital marketing domain. Location: Seattle / Santa Monica / Glendale The hiring range for this position in Santa Monica, CA is $171,600 to $230,100 per year and in Seattle is $179,700 to $241,000. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Lead Machine Learning Engineer, Ads Research
Disney Entertainment and ESPN Product & Technology Seattle, Washington
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. This position will be responsible for working across multiple machine learning areas with primary focus on specialization in generative AI applications, including generative mixed media, language models, and other agentic multimodal technologies. Areas of work may include generative video, generative image, generative audio, chatbots, LLM applications, and mixed agentic workflows. Work will additionally include traditional machine learning applications as well, including development of classical ML models to optimize advertisement marketplace operations. Our mission is to advance AI and machine learning capabilities across Ad Platform by delivering scalable, high impact AI/ML and data science solutions that enhance generative advertisement creation and enhancement, as well as supporting efforts in more traditional AI application spaces such as Ad marketplace optimization, forecasting, and related ML and generative AI experimentation. We are seeking a Lead Machine Learning Engineer to join this innovative team. This role offers a unique leadership opportunity for an experienced ML engineer who thrives at the intersection of technical excellence, emerging technology, strategic impact, and cross-functional collaboration, across both generative AI and traditional ML applications. WHAT YOU'LL DO Develop, optimize, and productionize innovative technologies in generative AI (mixed media, video, and agentic LLM applications) as well as in traditional ML modeling applications. Create, evaluate, improve, optimize technologies Drive innovation and apply state of the art AI and machine learning across advertising domains, including inventory forecasting, ad experience, ad pacing, pricing, targeting, and efficient ad delivery. Invent and iterate on novel solutions to complex advertising challenges with rapid prototyping and deployment cycles. Design, build, and scale robust ML systems that power core ad platform capabilities Champion engineering excellence through best practices in code quality, system design, and operational reliability. Mentor and support junior engineers, fostering a culture of continuous learning and technical growth. WHAT TO BRING Bachelor's in computer science or equivalent experience. Prior experience rigorously developing, researching, and/or productionizing any of the following generative AI modeling or AI-based editing domains: image, video, mixed media, audio, LLMs, or agentic flows. Experience creating ML datasets (especially in computer vision or generative AI) or developing rigorous quality evaluation processes or data labeling processes. Must include an appreciation for the importance of rigorous quality evaluation processes. Experience developing language-processing applications via LLMs or agentic flows. Experience in rapid creative prototyping with generative AI is a plus, such as examples of rapid development of creative generative AI prototyping in research labs, hackathons, etc. Minimum 7 years of hands-on experience developing and deploying large-scale machine learning systems. Strong knowledge of AI/ML technologies, mathematics and statistics. Excellent communication, collaboration skills, and a strong teamwork ethic with both technical and non-technical audiences. Strong foundations in algorithms, data structures, and numerical optimization with experience in programming languages such as Python (primary), Java and SQL Familiarity with deep learning tools and frameworks such as TensorFlow, Pytorch, Jax, Hugging libraries etc. Expert knowledge with traditional (tabular) ML modeling and methods. Proven proficiency in deep learning methodologies, fine tuning, and transformer architectures. A proven track record of thriving in a fast-paced, data-driven, and collaborative work environment. Experience working closely with UX and front end designers building production generative AI products. NICE-TO-HAVES MS or PhD (preferred) in computer science or equivalent experience. Experience with multimodal models and embedding techniques. Computer vision or visual content understanding experience. Experience in digital video advertising or digital marketing domain. Location: Seattle / Santa Monica / Glendale The hiring range for this position in Santa Monica, CA is $171,600 to $230,100 per year and in Seattle is $179,700 to $241,000. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/07/2026
Full time
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. This position will be responsible for working across multiple machine learning areas with primary focus on specialization in generative AI applications, including generative mixed media, language models, and other agentic multimodal technologies. Areas of work may include generative video, generative image, generative audio, chatbots, LLM applications, and mixed agentic workflows. Work will additionally include traditional machine learning applications as well, including development of classical ML models to optimize advertisement marketplace operations. Our mission is to advance AI and machine learning capabilities across Ad Platform by delivering scalable, high impact AI/ML and data science solutions that enhance generative advertisement creation and enhancement, as well as supporting efforts in more traditional AI application spaces such as Ad marketplace optimization, forecasting, and related ML and generative AI experimentation. We are seeking a Lead Machine Learning Engineer to join this innovative team. This role offers a unique leadership opportunity for an experienced ML engineer who thrives at the intersection of technical excellence, emerging technology, strategic impact, and cross-functional collaboration, across both generative AI and traditional ML applications. WHAT YOU'LL DO Develop, optimize, and productionize innovative technologies in generative AI (mixed media, video, and agentic LLM applications) as well as in traditional ML modeling applications. Create, evaluate, improve, optimize technologies Drive innovation and apply state of the art AI and machine learning across advertising domains, including inventory forecasting, ad experience, ad pacing, pricing, targeting, and efficient ad delivery. Invent and iterate on novel solutions to complex advertising challenges with rapid prototyping and deployment cycles. Design, build, and scale robust ML systems that power core ad platform capabilities Champion engineering excellence through best practices in code quality, system design, and operational reliability. Mentor and support junior engineers, fostering a culture of continuous learning and technical growth. WHAT TO BRING Bachelor's in computer science or equivalent experience. Prior experience rigorously developing, researching, and/or productionizing any of the following generative AI modeling or AI-based editing domains: image, video, mixed media, audio, LLMs, or agentic flows. Experience creating ML datasets (especially in computer vision or generative AI) or developing rigorous quality evaluation processes or data labeling processes. Must include an appreciation for the importance of rigorous quality evaluation processes. Experience developing language-processing applications via LLMs or agentic flows. Experience in rapid creative prototyping with generative AI is a plus, such as examples of rapid development of creative generative AI prototyping in research labs, hackathons, etc. Minimum 7 years of hands-on experience developing and deploying large-scale machine learning systems. Strong knowledge of AI/ML technologies, mathematics and statistics. Excellent communication, collaboration skills, and a strong teamwork ethic with both technical and non-technical audiences. Strong foundations in algorithms, data structures, and numerical optimization with experience in programming languages such as Python (primary), Java and SQL Familiarity with deep learning tools and frameworks such as TensorFlow, Pytorch, Jax, Hugging libraries etc. Expert knowledge with traditional (tabular) ML modeling and methods. Proven proficiency in deep learning methodologies, fine tuning, and transformer architectures. A proven track record of thriving in a fast-paced, data-driven, and collaborative work environment. Experience working closely with UX and front end designers building production generative AI products. NICE-TO-HAVES MS or PhD (preferred) in computer science or equivalent experience. Experience with multimodal models and embedding techniques. Computer vision or visual content understanding experience. Experience in digital video advertising or digital marketing domain. Location: Seattle / Santa Monica / Glendale The hiring range for this position in Santa Monica, CA is $171,600 to $230,100 per year and in Seattle is $179,700 to $241,000. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Digital Manager of Organic Search & AI Optimization
Dunham & Jones, Attorneys at Law PC Austin, Texas
About the Firm Dunham & Jones is the largest Texas criminal defense firm representing clients across the state for over 35 years. We are hiring a Digital Manager of Organic Search & AI Optimization to assist the firm with its organic visibility across traditional search, local search, and generative AI platforms. This is an in-person position based in our Austin office. What you'll do Organic Search & Local Visibility • Own SEO strategy and execution across the firm's website and all city, county, and practice-area landing pages. • Build and defend rankings for high-intent local searches. • Manage and optimize Google Business Profiles across every firm location, including reviews, categories, service areas, photos, Q&A, and posting cadence. • Maintain citation accuracy and profile quality across legal directories and review platforms (Google, Avvo, Justia, FindLaw, Martindale-Hubbell, Yelp, and similar). • Oversee technical SEO health: site architecture, internal linking, page speed and Core Web Vitals, schema markup (LegalService, Attorney, FAQ, Review), crawlability, and indexation. AI Search & Generative Discovery • Measure and improve the firm's visibility inside AI-driven discovery channels - Google AI Overviews, ChatGPT, Perplexity, Gemini, and emerging assistants. • Structure content, entity data, and citations so the firm is retrievable and quotable by large language models. • Monitor AI-generated answers and correct inaccurate or reputationally damaging representations at the source. • Analyze social and community signals (Reddit, YouTube, TikTok, forums), feed AI answers and search results. • Evaluate, implement, and administer AI tools that support content production, keyword research, competitive monitoring, and intake workflows. Analytics & Reporting • Oversee SEO measurement end to end: build, QA, and maintain dashboards connecting rankings, impressions, visibility, traffic, calls, and signed cases. • Deliver a monthly performance report to firm leadership that translates data into plain-English recommendations and clear priorities - not a wall of metrics. • Identify performance shifts (algorithm updates, competitor moves, technical regressions) quickly, diagnose root cause, and recommend action. • Run competitive analysis against other Texas criminal defense firms: share of voice, SERP features, content gaps, backlink profiles, and AI citation share. • Design and measure experiments - page templates, title structures, schema approaches, content formats - and scale what works. • Maintain a prioritization framework that ties proposed SEO work to expected case value, so the backlog reflects business impact rather than effort. What We're Looking For R equired • 4+ years in SEO, organic growth, or digital marketing analytics, with demonstrated ownership of a site's organic performance. • Knowledge of ranking signals, search algorithms, technical SEO, and local search. • Hands-on experience with Google Search Console, Google Analytics (GA4), Google Business Profile, and at least one enterprise SEO platform (Ahrefs, Semrush, Moz, Screaming Frog, or similar). • Practical experience applying AI tools to marketing work. • Experience with CMS platforms and basic front-end concepts (HTML, structured data, page speed fundamentals). • Self-starter mindset. Preferred • Experience marketing for a lead-generation-driven professional service business. • Familiarity with legal intake and CRM systems, call tracking platforms, and lead attribution. • Multi-location or multi-market local SEO experience. • Working knowledge of SQL, Python, Looker Studio, or Power BI for data extraction and reporting. • Video and social content experience, particularly YouTube and short-form platforms. What We Offer • Competitive salary. • Medical, dental, and vision coverage. • Paid vacation, holidays, and sick leave. • 401(k) with employer match. • Life insurance and disability coverage. • Continuing education and professional development support. • Direct access to firm leadership and real ownership of a function that visibly moves the business. The pay range for this role is: 150,000 - 200,000 USD per year(Austin Office) PI18a40e4e6-
08/07/2026
Full time
About the Firm Dunham & Jones is the largest Texas criminal defense firm representing clients across the state for over 35 years. We are hiring a Digital Manager of Organic Search & AI Optimization to assist the firm with its organic visibility across traditional search, local search, and generative AI platforms. This is an in-person position based in our Austin office. What you'll do Organic Search & Local Visibility • Own SEO strategy and execution across the firm's website and all city, county, and practice-area landing pages. • Build and defend rankings for high-intent local searches. • Manage and optimize Google Business Profiles across every firm location, including reviews, categories, service areas, photos, Q&A, and posting cadence. • Maintain citation accuracy and profile quality across legal directories and review platforms (Google, Avvo, Justia, FindLaw, Martindale-Hubbell, Yelp, and similar). • Oversee technical SEO health: site architecture, internal linking, page speed and Core Web Vitals, schema markup (LegalService, Attorney, FAQ, Review), crawlability, and indexation. AI Search & Generative Discovery • Measure and improve the firm's visibility inside AI-driven discovery channels - Google AI Overviews, ChatGPT, Perplexity, Gemini, and emerging assistants. • Structure content, entity data, and citations so the firm is retrievable and quotable by large language models. • Monitor AI-generated answers and correct inaccurate or reputationally damaging representations at the source. • Analyze social and community signals (Reddit, YouTube, TikTok, forums), feed AI answers and search results. • Evaluate, implement, and administer AI tools that support content production, keyword research, competitive monitoring, and intake workflows. Analytics & Reporting • Oversee SEO measurement end to end: build, QA, and maintain dashboards connecting rankings, impressions, visibility, traffic, calls, and signed cases. • Deliver a monthly performance report to firm leadership that translates data into plain-English recommendations and clear priorities - not a wall of metrics. • Identify performance shifts (algorithm updates, competitor moves, technical regressions) quickly, diagnose root cause, and recommend action. • Run competitive analysis against other Texas criminal defense firms: share of voice, SERP features, content gaps, backlink profiles, and AI citation share. • Design and measure experiments - page templates, title structures, schema approaches, content formats - and scale what works. • Maintain a prioritization framework that ties proposed SEO work to expected case value, so the backlog reflects business impact rather than effort. What We're Looking For R equired • 4+ years in SEO, organic growth, or digital marketing analytics, with demonstrated ownership of a site's organic performance. • Knowledge of ranking signals, search algorithms, technical SEO, and local search. • Hands-on experience with Google Search Console, Google Analytics (GA4), Google Business Profile, and at least one enterprise SEO platform (Ahrefs, Semrush, Moz, Screaming Frog, or similar). • Practical experience applying AI tools to marketing work. • Experience with CMS platforms and basic front-end concepts (HTML, structured data, page speed fundamentals). • Self-starter mindset. Preferred • Experience marketing for a lead-generation-driven professional service business. • Familiarity with legal intake and CRM systems, call tracking platforms, and lead attribution. • Multi-location or multi-market local SEO experience. • Working knowledge of SQL, Python, Looker Studio, or Power BI for data extraction and reporting. • Video and social content experience, particularly YouTube and short-form platforms. What We Offer • Competitive salary. • Medical, dental, and vision coverage. • Paid vacation, holidays, and sick leave. • 401(k) with employer match. • Life insurance and disability coverage. • Continuing education and professional development support. • Direct access to firm leadership and real ownership of a function that visibly moves the business. The pay range for this role is: 150,000 - 200,000 USD per year(Austin Office) PI18a40e4e6-
Digital Marketing Manager
Carolina Estate Planning Winston Salem, North Carolina
We are looking for a Digital Marketing Manager who takes initiative, thrives when busy, and can make marketing magic happen. This is not a post-and-pray role. We need someone who owns outcomes - someone who wakes up thinking about how to reach the right families at the right moment and move them to take action. In addition to running our digital marketing channels, you will play a key role in building and nurturing our referral partner network - organizing events and cultivating relationships with other professionals who serve our ideal clients. You will work directly with the firm's Fractional CMO, the firm's Founder, and the Director of Operations to design and execute a marketing engine that drives real, measurable growth. You will also bring deep expertise in artificial intelligence tools to work smarter, produce better content faster, and find opportunities others miss. What We Offer Competitive base salary of $85,000 - $95,000 plus performance-based bonuses Health and wellness benefits (Medical, Dental, Vision, EAP, Life, 401(k) match) Flexible work arrangements - hybrid Direct access to and mentorship from firm leadership, including the Founder and Fractional CMO A culture that values work-life balance and genuinely cares about your personal, professional, and financial growth Learning and development opportunities, including access to training, workshops, and career advancement resources A fast-moving, supportive team where high performers are recognized and rewarded How To Apply We require a completed application consisting of a resume, screening questions on Wizehire, and a detailed cover letter telling us what makes you a star player. If you are chosen for the next round in the interview process, we will send you a written interview to complete. After reading your written interview, we will choose a select few candidates to meet with in-person. Please do not call or visit our offices to inquire about this position! We will notify all applicants at the conclusion of our hiring process. Compensation: $85,000 - $95,000 yearly Responsibilities: Digital Marketing & Paid Advertising Plan, manage, and optimize Facebook Ads and Google Ads to consistently generate qualified estate planning leads Own SEO strategy and ensure our website is always fresh, technically sound, and ranking for the searches that matter most to our ideal clients Manage and grow our social media presence with content that informs, engages, and converts Track, analyze, and report on all campaign and channel performance - and use those insights to continuously optimize results Content Creation & Brand Building Create high-quality legal content, including blogs, website copy, glide paths, email nurture sequences, and educational guides that build trust and drive conversions Lead brand-building efforts across all digital and print channels, ensuring a consistent, compelling voice that resonates with families planning their futures Leverage AI tools (ChatGPT, Claude, Jasper, and others) to accelerate content production, optimize ad copy, analyze performance data, and automate repetitive tasks Seminars & Events Plan and execute live and virtual client seminars - from concept and promotion to logistics and post-event follow-up - that position Carolina Estate Planning as the premier estate planning resource in our market Organize and manage referral partner events, including workshops, appreciation dinners, and networking gatherings that strengthen relationships and drive warm introductions Referral Pipeline & Partner Network Build and maintain a robust referral partner network of financial advisors, CPAs, elder law professionals, wealth managers, senior care providers, and other centers of influence who serve our ideal clients Develop and execute a referral marketing strategy that keeps Carolina Estate Planning top of mind with partners and generates a steady pipeline of qualified introductions Create partner-facing content and communications - newsletters, event invitations, resource kits - that reinforce our value and deepen relationships Track referral activity and partner engagement, and report on the pipeline contribution of the referral channel to firm leadership Qualifications: What Success Looks Like in This Role Ad campaigns that consistently generate qualified leads with a measurable return on ad spend A growing referral partner network that delivers a reliable pipeline of warm introductions month over month Seminar and event seats that fill up, and attendees who convert into clients High-quality legal content that is SEO-optimized, reflects the expertise of our attorneys, and earns genuine trust from readers AI tools are integrated into the marketing workflow in ways that meaningfully save time and improve output quality A brand presence that is recognizable, trusted, and growing across Winston-Salem and the Durham-Chapel Hill market Proactive communication with leadership - you surface opportunities and flag issues before anyone has to ask Who You Are You have 3+ years of hands-on digital marketing experience, ideally in a professional services, legal, or financial services environment You have proven, results-backed experience running paid campaigns on Facebook and Google - you can show us the numbers You are genuinely proficient with AI tools and use them daily to enhance your work - not just as a talking point You have experience building referral relationships or partner networks and understand what it takes to turn a warm connection into a consistent pipeline You are a strong writer who can produce compelling long-form content that is accurate, engaging, and needs minimal editing You have experience planning and promoting events or seminars from concept through post-event follow-up You are data-driven and translate analytics into smarter decisions and better results You thrive in fast-paced, enterprising environments and do not need someone looking over your shoulder About Company At Carolina Estate Planning, we don't just practice law - we make people's lives better. We've built a culture where talented people thrive. That means genuine work-life balance, open and honest feedback, and a leadership team that's invested in your personal, professional, and financial success. Our core values: Integrity - We hold ourselves to the highest ethical standards, always. Everyone Gets Helped - Great legal work ripples outward. We show up fully for every person we encounter - client or not - because we're in the business of making people's lives better. 100% Accountability - We own our actions and our outcomes, no excuses. That standard applies at every level of the firm. Growth Mindset - We're committed to continuous learning and helping every team member reach their full potential. Rigor - The difference between good and exceptional lives in the details. We hold ourselves to a standard that sets us apart. Compensation details: 0 Yearly Salary PIcc20e0cb3f73-1091
08/07/2026
Full time
We are looking for a Digital Marketing Manager who takes initiative, thrives when busy, and can make marketing magic happen. This is not a post-and-pray role. We need someone who owns outcomes - someone who wakes up thinking about how to reach the right families at the right moment and move them to take action. In addition to running our digital marketing channels, you will play a key role in building and nurturing our referral partner network - organizing events and cultivating relationships with other professionals who serve our ideal clients. You will work directly with the firm's Fractional CMO, the firm's Founder, and the Director of Operations to design and execute a marketing engine that drives real, measurable growth. You will also bring deep expertise in artificial intelligence tools to work smarter, produce better content faster, and find opportunities others miss. What We Offer Competitive base salary of $85,000 - $95,000 plus performance-based bonuses Health and wellness benefits (Medical, Dental, Vision, EAP, Life, 401(k) match) Flexible work arrangements - hybrid Direct access to and mentorship from firm leadership, including the Founder and Fractional CMO A culture that values work-life balance and genuinely cares about your personal, professional, and financial growth Learning and development opportunities, including access to training, workshops, and career advancement resources A fast-moving, supportive team where high performers are recognized and rewarded How To Apply We require a completed application consisting of a resume, screening questions on Wizehire, and a detailed cover letter telling us what makes you a star player. If you are chosen for the next round in the interview process, we will send you a written interview to complete. After reading your written interview, we will choose a select few candidates to meet with in-person. Please do not call or visit our offices to inquire about this position! We will notify all applicants at the conclusion of our hiring process. Compensation: $85,000 - $95,000 yearly Responsibilities: Digital Marketing & Paid Advertising Plan, manage, and optimize Facebook Ads and Google Ads to consistently generate qualified estate planning leads Own SEO strategy and ensure our website is always fresh, technically sound, and ranking for the searches that matter most to our ideal clients Manage and grow our social media presence with content that informs, engages, and converts Track, analyze, and report on all campaign and channel performance - and use those insights to continuously optimize results Content Creation & Brand Building Create high-quality legal content, including blogs, website copy, glide paths, email nurture sequences, and educational guides that build trust and drive conversions Lead brand-building efforts across all digital and print channels, ensuring a consistent, compelling voice that resonates with families planning their futures Leverage AI tools (ChatGPT, Claude, Jasper, and others) to accelerate content production, optimize ad copy, analyze performance data, and automate repetitive tasks Seminars & Events Plan and execute live and virtual client seminars - from concept and promotion to logistics and post-event follow-up - that position Carolina Estate Planning as the premier estate planning resource in our market Organize and manage referral partner events, including workshops, appreciation dinners, and networking gatherings that strengthen relationships and drive warm introductions Referral Pipeline & Partner Network Build and maintain a robust referral partner network of financial advisors, CPAs, elder law professionals, wealth managers, senior care providers, and other centers of influence who serve our ideal clients Develop and execute a referral marketing strategy that keeps Carolina Estate Planning top of mind with partners and generates a steady pipeline of qualified introductions Create partner-facing content and communications - newsletters, event invitations, resource kits - that reinforce our value and deepen relationships Track referral activity and partner engagement, and report on the pipeline contribution of the referral channel to firm leadership Qualifications: What Success Looks Like in This Role Ad campaigns that consistently generate qualified leads with a measurable return on ad spend A growing referral partner network that delivers a reliable pipeline of warm introductions month over month Seminar and event seats that fill up, and attendees who convert into clients High-quality legal content that is SEO-optimized, reflects the expertise of our attorneys, and earns genuine trust from readers AI tools are integrated into the marketing workflow in ways that meaningfully save time and improve output quality A brand presence that is recognizable, trusted, and growing across Winston-Salem and the Durham-Chapel Hill market Proactive communication with leadership - you surface opportunities and flag issues before anyone has to ask Who You Are You have 3+ years of hands-on digital marketing experience, ideally in a professional services, legal, or financial services environment You have proven, results-backed experience running paid campaigns on Facebook and Google - you can show us the numbers You are genuinely proficient with AI tools and use them daily to enhance your work - not just as a talking point You have experience building referral relationships or partner networks and understand what it takes to turn a warm connection into a consistent pipeline You are a strong writer who can produce compelling long-form content that is accurate, engaging, and needs minimal editing You have experience planning and promoting events or seminars from concept through post-event follow-up You are data-driven and translate analytics into smarter decisions and better results You thrive in fast-paced, enterprising environments and do not need someone looking over your shoulder About Company At Carolina Estate Planning, we don't just practice law - we make people's lives better. We've built a culture where talented people thrive. That means genuine work-life balance, open and honest feedback, and a leadership team that's invested in your personal, professional, and financial success. Our core values: Integrity - We hold ourselves to the highest ethical standards, always. Everyone Gets Helped - Great legal work ripples outward. We show up fully for every person we encounter - client or not - because we're in the business of making people's lives better. 100% Accountability - We own our actions and our outcomes, no excuses. That standard applies at every level of the firm. Growth Mindset - We're committed to continuous learning and helping every team member reach their full potential. Rigor - The difference between good and exceptional lives in the details. We hold ourselves to a standard that sets us apart. Compensation details: 0 Yearly Salary PIcc20e0cb3f73-1091
Lead Data Scientist, Ad Research
Disney Entertainment and ESPN Product & Technology Santa Monica, California
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. The research/AI team is the dedicated AI/ML and data science arm of the Ad Platform organization. Its mission is to advance AI and machine learning capabilities across Ad Platform by delivering scalable, high impact AI/ML and data science solutions that enhance ad decisioning, forecasting, experimentation and ad experience. We are seeking a Lead Data Scientist to join this innovative team. This role is a critical leadership opportunity for a seasoned data science professional who thrives at the intersection of advanced analytics, machine learning, and business strategy. As a Lead Data Scientist, you will spearhead ML and data science initiatives that shape the future of advertising technology. You will support generative AI production development through rigorous evaluation and data generation pipelines. You will be responsible for designing and executing ML and data science solutions that drive measurable impact across ad decisioning, forecasting, experimentation, and user experience optimization, as well leading evaluation and optimization of generative AI mixed media advertisement creation and enhancement technologies. WHAT YOU'LL DO Drive innovation and apply data science and statistical analysis in a variety of areas to enhance every aspect of advertising serving, including inventory forecasting, ad experience, ad pacing, pricing, targeting, advertising creation and enhancement, and efficient ad delivery. Translate business questions into data science framework; develop data analysis and data models for complex ad challenges with fast turnaround. Develop rigorous evaluation pipelines for generative AI technologies, including visual generations (image, video) and/or LLM-based agentic generations. Define and evaluate key metrics in various product areas. Partner closely with generative AI specialists to support the creation of datasets for generative AI modeling applications. Develop Standard Operating Procedures for human-driven evaluations or labeling. Deliver data insights and provide data-driven recommendations to cross-team stakeholders. Design and analyze A/B tests for machine learning algorithm iterations. Establish strong partnership with stakeholders, including product managers, engineers and program managers, in a collaborative environment. Mentor team members and support their technical growth. WHAT TO BRING Bachelor's in computer science, statistics or equivalent experience At least 7 years of relevant industry experience in data science at leading internet or creative technology companies. Experience in the advertising domain is a strong bonus. Experience creating ML datasets and rigorous dataset labeling or evaluation processes for models. Strong interest to learn about generative mixed media, generative video, and diffusion-based technology. Solid knowledge of data science and statistics. Strong communication skills and business acumen. Proficient in SQL, Python, Java, or R. Familiar with Tableau, and/or other visualization tools. Experience designing and building machine learning models. Passionate about understanding the ad business, applying data science to relevant business scenarios, and seeking innovation opportunities to enhance business effectiveness. Interested in supporting rapid prototyping, generative AI, and creative technologies, including applications to advertisement creation and enhancement. Experienced building data-driven services and applications for production. A proven track record of thriving in a fast-paced, data-driven, and collaborative work environment is required. NICE-TO-HAVES MS or PhD in computer science, statistics or equivalent experience Experience in digital video advertising or digital marketing domain Experience in production-grade development, rapid prototyping, or generative AI related research using LLMs, generative imagery or video, or agentic flows. Otherwise a strong interest to learn. Experience with Airflow, data warehouse, Databricks or Sagemaker. The hiring range for this position in Los Angeles, CA area is $155,700 - $208,700 per year and Seattle Area is $163,100 - $218,700. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/07/2026
Full time
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. The research/AI team is the dedicated AI/ML and data science arm of the Ad Platform organization. Its mission is to advance AI and machine learning capabilities across Ad Platform by delivering scalable, high impact AI/ML and data science solutions that enhance ad decisioning, forecasting, experimentation and ad experience. We are seeking a Lead Data Scientist to join this innovative team. This role is a critical leadership opportunity for a seasoned data science professional who thrives at the intersection of advanced analytics, machine learning, and business strategy. As a Lead Data Scientist, you will spearhead ML and data science initiatives that shape the future of advertising technology. You will support generative AI production development through rigorous evaluation and data generation pipelines. You will be responsible for designing and executing ML and data science solutions that drive measurable impact across ad decisioning, forecasting, experimentation, and user experience optimization, as well leading evaluation and optimization of generative AI mixed media advertisement creation and enhancement technologies. WHAT YOU'LL DO Drive innovation and apply data science and statistical analysis in a variety of areas to enhance every aspect of advertising serving, including inventory forecasting, ad experience, ad pacing, pricing, targeting, advertising creation and enhancement, and efficient ad delivery. Translate business questions into data science framework; develop data analysis and data models for complex ad challenges with fast turnaround. Develop rigorous evaluation pipelines for generative AI technologies, including visual generations (image, video) and/or LLM-based agentic generations. Define and evaluate key metrics in various product areas. Partner closely with generative AI specialists to support the creation of datasets for generative AI modeling applications. Develop Standard Operating Procedures for human-driven evaluations or labeling. Deliver data insights and provide data-driven recommendations to cross-team stakeholders. Design and analyze A/B tests for machine learning algorithm iterations. Establish strong partnership with stakeholders, including product managers, engineers and program managers, in a collaborative environment. Mentor team members and support their technical growth. WHAT TO BRING Bachelor's in computer science, statistics or equivalent experience At least 7 years of relevant industry experience in data science at leading internet or creative technology companies. Experience in the advertising domain is a strong bonus. Experience creating ML datasets and rigorous dataset labeling or evaluation processes for models. Strong interest to learn about generative mixed media, generative video, and diffusion-based technology. Solid knowledge of data science and statistics. Strong communication skills and business acumen. Proficient in SQL, Python, Java, or R. Familiar with Tableau, and/or other visualization tools. Experience designing and building machine learning models. Passionate about understanding the ad business, applying data science to relevant business scenarios, and seeking innovation opportunities to enhance business effectiveness. Interested in supporting rapid prototyping, generative AI, and creative technologies, including applications to advertisement creation and enhancement. Experienced building data-driven services and applications for production. A proven track record of thriving in a fast-paced, data-driven, and collaborative work environment is required. NICE-TO-HAVES MS or PhD in computer science, statistics or equivalent experience Experience in digital video advertising or digital marketing domain Experience in production-grade development, rapid prototyping, or generative AI related research using LLMs, generative imagery or video, or agentic flows. Otherwise a strong interest to learn. Experience with Airflow, data warehouse, Databricks or Sagemaker. The hiring range for this position in Los Angeles, CA area is $155,700 - $208,700 per year and Seattle Area is $163,100 - $218,700. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Manager, Product Management
Disney Experiences Orlando, Florida
At Disney Experiences Technology, our team creates world-class immersive and digital experiences for the Company's vacation brands , Disney's Parks and Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. The Disney Experiences Technology team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience app and Hey , Disney! DX Technology and Digital is looking for a Manager - Product Management to lead a team of product managers and developers focused on optimizing digital experience across the funnel, driving qualified traffic into sales flows and converting. This role requires strategic vision, cross-functional leadership, and a deep understanding of consumer behavior, marketing and commercial best practices, conversion optimization, commerce technical acumen. The ideal candidate is highly analytical and collaborative, thrives in a complex matrix environment while wearing multiple hats, and can work with autonomy and accountability. They excel at synthesizing diverse technologies, data sources, and business capabilities into intuitive, high-quality products that guests love, balancing innovation with simplicity to deliver measurable impact. What You'll Do Define and drive the product vision, strategy, and roadmap across the funnel to optimize traffic quality and conversion. Champion the Guest experience by translating consumer needs, pain points, data, and market trends into outcome-driven product priorities. Provide strong thought partnership with internal and external stakeholders to ensure alignment on value, strategic objectives, and data-driven decision making. Synthesize complex inputs across large product lines/verticals to deliver a clear product definition and strategic roadmap. Develop technical strategies and supervise the day-to-day activities and deliverables of the development team. Mentor and grow talent. Manage digital features in production, monitor KPIs, report to leadership, and identify opportunities for continuous improvement. Lead the end-to-end product lifecycle from concept and MVP to scaling and optimization. Partner with engineering, architecture, design, marketing, and data science to develop and refine features. Leverages AI to improve guest experiences, as well as drive operational efficiency. Required Qualifications & Skills 8+ years of product management experience, preferably in consumer-facing digital environments, 4+ years of leading development teams. Proven track record in delivering scalable digital experiences. Strong understanding of SEO, UX, and conversion optimization. Experience with agile product development and cross-functional collaboration. Experience leading and recruiting technical teams, including software engineers, system and platform engineers, software architects, and technical project managers Ability to balance strategic thinking with operational execution. Preferred Experience as Scrum Master, Agile Coach or Developer is a plus. Background in travel, leisure or e-commerce industries Required Education Bachelor's degree and/or equivalent work experience The hiring range for this position in Orlando, FL is $163,400 to $219,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/07/2026
Full time
At Disney Experiences Technology, our team creates world-class immersive and digital experiences for the Company's vacation brands , Disney's Parks and Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. The Disney Experiences Technology team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience app and Hey , Disney! DX Technology and Digital is looking for a Manager - Product Management to lead a team of product managers and developers focused on optimizing digital experience across the funnel, driving qualified traffic into sales flows and converting. This role requires strategic vision, cross-functional leadership, and a deep understanding of consumer behavior, marketing and commercial best practices, conversion optimization, commerce technical acumen. The ideal candidate is highly analytical and collaborative, thrives in a complex matrix environment while wearing multiple hats, and can work with autonomy and accountability. They excel at synthesizing diverse technologies, data sources, and business capabilities into intuitive, high-quality products that guests love, balancing innovation with simplicity to deliver measurable impact. What You'll Do Define and drive the product vision, strategy, and roadmap across the funnel to optimize traffic quality and conversion. Champion the Guest experience by translating consumer needs, pain points, data, and market trends into outcome-driven product priorities. Provide strong thought partnership with internal and external stakeholders to ensure alignment on value, strategic objectives, and data-driven decision making. Synthesize complex inputs across large product lines/verticals to deliver a clear product definition and strategic roadmap. Develop technical strategies and supervise the day-to-day activities and deliverables of the development team. Mentor and grow talent. Manage digital features in production, monitor KPIs, report to leadership, and identify opportunities for continuous improvement. Lead the end-to-end product lifecycle from concept and MVP to scaling and optimization. Partner with engineering, architecture, design, marketing, and data science to develop and refine features. Leverages AI to improve guest experiences, as well as drive operational efficiency. Required Qualifications & Skills 8+ years of product management experience, preferably in consumer-facing digital environments, 4+ years of leading development teams. Proven track record in delivering scalable digital experiences. Strong understanding of SEO, UX, and conversion optimization. Experience with agile product development and cross-functional collaboration. Experience leading and recruiting technical teams, including software engineers, system and platform engineers, software architects, and technical project managers Ability to balance strategic thinking with operational execution. Preferred Experience as Scrum Master, Agile Coach or Developer is a plus. Background in travel, leisure or e-commerce industries Required Education Bachelor's degree and/or equivalent work experience The hiring range for this position in Orlando, FL is $163,400 to $219,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Consumer Lending Manager
Financial Plus Credit Union Flint, Michigan
Description: Job Title: Consumer Lending Manager Department: Consumer Lending Reports to: Vice President of Consumer Lending Hours per Week: 40 hrs./week Salary Exempt Company Summary Welcome to Financial Plus Credit Union (FPCU) - 'The Place where it's Possible.' At FPCU, we believe in the power of collaboration, embrace inclusivity as a strength, and are driven by a shared commitment to success. Our community-centered approach goes beyond financial services; it's about fostering connections and making a positive impact. Join us, and be part of an environment that prioritizes wellness, encourages continuous learning, and opens doors to developing you into the person you want to be. Explore the opportunities that await you at FPCU - where you aren't just making a living but joining a PLACE where you can REACH your goals. Position Summary The Consumer Lending Manager is responsible for overseeing both the Consumer Loan Officer team, the Consumer Lending Operation Specialists, and the Loan Support Clerk, ensuring strong operational performance, underwriting consistency, member experience, and overall operational effectiveness. This role combines day-to-day leadership of lending and loan support staff with strategic oversight responsibilities focused on evaluating lending performance, identifying trends and opportunities, recommending operational improvements, and supporting initiatives designed to achieve organizational production, service, and portfolio growth goals while maintaining sound lending practices, operational consistency, and appropriate risk management. The Consumer Lending Manager works closely with the VP of Consumer Lending, Consumer Lending Processing Manager, Consumer Lending Systems Analyst, and other departments to support operational efficiency, process improvements, strategic initiatives, and organizational growth. This role balances production leadership, member service, operational collaboration, risk management, and employee development while ensuring compliance with all regulatory requirements. Essential Functions & Primary Responsibilities Oversee the Loan Officers, Consumer Lending Operations Specialists, and Loan Support Clerk, ensuring strong member experience, service consistency, operational effectiveness, underwriting quality, credit risk management and overall lending operational effectiveness. Provide leadership, direction, coaching, and performance management to lending and loan support staff while fostering a culture of accountability, collaboration, continuous improvement, and professional development. Support organizational consumer lending growth objectives through strategic leadership, operational analysis, production monitoring, and data-driven recommendations. Analyze lending production trends, pull-through ratios, application sources, operational performance, and portfolio growth opportunities to identify areas requiring improvement or strategic focus. Provide recommendations to senior leadership regarding operational changes, workflow improvements, staffing needs, product enhancements, promotional opportunities, service strategies, and process efficiencies to support organizational lending goals. Monitor loan application conversion metrics, funded loan ratios, turnaround times, productivity, and member experience trends to identify opportunities for improvement. Coach and develop team on underwriting consistency, operational effectiveness, product knowledge, member experience expectations, and lending best practices. Partner with internal departments to support lending knowledge, workflow alignment, operational consistency, and member experience throughout the lending process. Identify development opportunities and assist in preparing team members for increased responsibilities and future leadership opportunities. Assist with escalated lending decisions, exception requests, member concerns, and complex lending situations while balancing member experience, organizational policy, and risk management. Ensure lending decisions, exception handling, and operational processes are consistently documented and aligned with organizational policies, procedures, and risk tolerance. Partner closely with the Consumer Loan Processing Manager to ensure seamless workflow coordination, efficient handoffs, funding timeliness, and operational consistency throughout the loan lifecycle. Collaborate with Retail Delivery, Digital, Processing, Indirect Lending, Marketing, and other departments to improve workflows, reduce member friction, and enhance the overall lending experience. Participate in cross-functional projects and process improvement initiatives supporting consumer lending efficiency, scalability, and member service. Partner with the Consumer Lending Systems Analyst to identify operational inefficiencies, support workflow enhancements, participate in user acceptance testing, and assist with implementation and adoption of lending technology initiatives. Provide operational input and feedback regarding loan origination systems, workflow tools, automation opportunities, and process improvements. Monitor and manage departmental performance metrics including funded loan volume, application conversion, approval ratios, turnaround times, productivity, service standards, member experience, and portfolio trends. Utilize production reporting and operational analytics to identify performance gaps, process inefficiencies, and opportunities for growth, operational improvement, and enhanced member experience. Utilize reporting and analytics to identify trends, improve operational performance, and support strategic decision-making. Analyze lending performance, portfolio trends, operational data, and member experience feedback to identify opportunities for growth and improvement. Support strategic lending initiatives, promotional campaigns, and market growth efforts in partnership with senior leadership and marketing. Maintain and improve member service by ensuring inquiries, applications, and member issues are handled professionally, consistently, and promptly. Conduct quality reviews and audits to ensure lending accuracy, operational consistency, compliance, and proper documentation. Stay up to date on industry trends, lending laws, operational best practices, and product innovations to recommend improvements and new opportunities. Assist in budgeting, forecasting, and strategic planning for the consumer lending division. Work collaboratively with third-party vendors, partners, and internal stakeholders to support lending operations and organizational initiatives. Oversee the processing and management of title work, loan payoffs, release of liens, and UCC filings. Promote a positive team environment, encouraging collaboration and high-quality service. Ensure employees have the tools, materials, and training necessary for success. Ensures compliance with all federal and state laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Asset Controls, and should request legal interpretation as necessary. Must ensure subordinates are also compliant with such laws and regulations. Must be bondable. Perform other duties as assigned. Requirements: Education & Qualifications Bachelor's degree in Finance, Business Administration, or related field; or equivalent work experience. 3 to 5 years of previous consumer lending experience with a proven performance record, with leadership or management experience preferred. Strong understanding of consumer lending regulations, underwriting principles, operational workflows, and member service expectations. Experience leading teams in a fast-paced lending environment focused on balancing growth, service, operational efficiency, and risk management. Experience working with loan origination systems, workflow automation, reporting tools, and lending technology platforms preferred. Strong communication, coaching, organizational leadership, and relationship-building skills. Ability to analyze operational data and utilize reporting to drive performance improvements and strategic decision-making. Candidate must have a thorough understanding of the Loan Policy and Guidelines. Candidate must be knowledgeable of Credit Unions product and services and demonstrate the ability to cross-sell and build deeper relationships with our membership. This position requires an understanding of basic computer skills including Microsoft 365 suite applications. Skills and Abilities Strong leadership and management skills with the ability to motivate, coach, and develop high-performing teams. Strong analytical and organizational skills with the ability to evaluate operational performance and make data-driven decisions. Exceptional problem-solving skills with a solution-oriented mindset. Detail-oriented with a strong focus on operational consistency, compliance, and member experience. Ability to handle multiple priorities in a fast-paced environment while meeting deadlines. Strong interpersonal, verbal, and written communication skills. Ability to build collaborative relationships across departments and effectively navigate operational challenges. Presents a positive and professional image to members and team members through effective and courteous verbal and written communications. . click apply for full job details
08/07/2026
Full time
Description: Job Title: Consumer Lending Manager Department: Consumer Lending Reports to: Vice President of Consumer Lending Hours per Week: 40 hrs./week Salary Exempt Company Summary Welcome to Financial Plus Credit Union (FPCU) - 'The Place where it's Possible.' At FPCU, we believe in the power of collaboration, embrace inclusivity as a strength, and are driven by a shared commitment to success. Our community-centered approach goes beyond financial services; it's about fostering connections and making a positive impact. Join us, and be part of an environment that prioritizes wellness, encourages continuous learning, and opens doors to developing you into the person you want to be. Explore the opportunities that await you at FPCU - where you aren't just making a living but joining a PLACE where you can REACH your goals. Position Summary The Consumer Lending Manager is responsible for overseeing both the Consumer Loan Officer team, the Consumer Lending Operation Specialists, and the Loan Support Clerk, ensuring strong operational performance, underwriting consistency, member experience, and overall operational effectiveness. This role combines day-to-day leadership of lending and loan support staff with strategic oversight responsibilities focused on evaluating lending performance, identifying trends and opportunities, recommending operational improvements, and supporting initiatives designed to achieve organizational production, service, and portfolio growth goals while maintaining sound lending practices, operational consistency, and appropriate risk management. The Consumer Lending Manager works closely with the VP of Consumer Lending, Consumer Lending Processing Manager, Consumer Lending Systems Analyst, and other departments to support operational efficiency, process improvements, strategic initiatives, and organizational growth. This role balances production leadership, member service, operational collaboration, risk management, and employee development while ensuring compliance with all regulatory requirements. Essential Functions & Primary Responsibilities Oversee the Loan Officers, Consumer Lending Operations Specialists, and Loan Support Clerk, ensuring strong member experience, service consistency, operational effectiveness, underwriting quality, credit risk management and overall lending operational effectiveness. Provide leadership, direction, coaching, and performance management to lending and loan support staff while fostering a culture of accountability, collaboration, continuous improvement, and professional development. Support organizational consumer lending growth objectives through strategic leadership, operational analysis, production monitoring, and data-driven recommendations. Analyze lending production trends, pull-through ratios, application sources, operational performance, and portfolio growth opportunities to identify areas requiring improvement or strategic focus. Provide recommendations to senior leadership regarding operational changes, workflow improvements, staffing needs, product enhancements, promotional opportunities, service strategies, and process efficiencies to support organizational lending goals. Monitor loan application conversion metrics, funded loan ratios, turnaround times, productivity, and member experience trends to identify opportunities for improvement. Coach and develop team on underwriting consistency, operational effectiveness, product knowledge, member experience expectations, and lending best practices. Partner with internal departments to support lending knowledge, workflow alignment, operational consistency, and member experience throughout the lending process. Identify development opportunities and assist in preparing team members for increased responsibilities and future leadership opportunities. Assist with escalated lending decisions, exception requests, member concerns, and complex lending situations while balancing member experience, organizational policy, and risk management. Ensure lending decisions, exception handling, and operational processes are consistently documented and aligned with organizational policies, procedures, and risk tolerance. Partner closely with the Consumer Loan Processing Manager to ensure seamless workflow coordination, efficient handoffs, funding timeliness, and operational consistency throughout the loan lifecycle. Collaborate with Retail Delivery, Digital, Processing, Indirect Lending, Marketing, and other departments to improve workflows, reduce member friction, and enhance the overall lending experience. Participate in cross-functional projects and process improvement initiatives supporting consumer lending efficiency, scalability, and member service. Partner with the Consumer Lending Systems Analyst to identify operational inefficiencies, support workflow enhancements, participate in user acceptance testing, and assist with implementation and adoption of lending technology initiatives. Provide operational input and feedback regarding loan origination systems, workflow tools, automation opportunities, and process improvements. Monitor and manage departmental performance metrics including funded loan volume, application conversion, approval ratios, turnaround times, productivity, service standards, member experience, and portfolio trends. Utilize production reporting and operational analytics to identify performance gaps, process inefficiencies, and opportunities for growth, operational improvement, and enhanced member experience. Utilize reporting and analytics to identify trends, improve operational performance, and support strategic decision-making. Analyze lending performance, portfolio trends, operational data, and member experience feedback to identify opportunities for growth and improvement. Support strategic lending initiatives, promotional campaigns, and market growth efforts in partnership with senior leadership and marketing. Maintain and improve member service by ensuring inquiries, applications, and member issues are handled professionally, consistently, and promptly. Conduct quality reviews and audits to ensure lending accuracy, operational consistency, compliance, and proper documentation. Stay up to date on industry trends, lending laws, operational best practices, and product innovations to recommend improvements and new opportunities. Assist in budgeting, forecasting, and strategic planning for the consumer lending division. Work collaboratively with third-party vendors, partners, and internal stakeholders to support lending operations and organizational initiatives. Oversee the processing and management of title work, loan payoffs, release of liens, and UCC filings. Promote a positive team environment, encouraging collaboration and high-quality service. Ensure employees have the tools, materials, and training necessary for success. Ensures compliance with all federal and state laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Asset Controls, and should request legal interpretation as necessary. Must ensure subordinates are also compliant with such laws and regulations. Must be bondable. Perform other duties as assigned. Requirements: Education & Qualifications Bachelor's degree in Finance, Business Administration, or related field; or equivalent work experience. 3 to 5 years of previous consumer lending experience with a proven performance record, with leadership or management experience preferred. Strong understanding of consumer lending regulations, underwriting principles, operational workflows, and member service expectations. Experience leading teams in a fast-paced lending environment focused on balancing growth, service, operational efficiency, and risk management. Experience working with loan origination systems, workflow automation, reporting tools, and lending technology platforms preferred. Strong communication, coaching, organizational leadership, and relationship-building skills. Ability to analyze operational data and utilize reporting to drive performance improvements and strategic decision-making. Candidate must have a thorough understanding of the Loan Policy and Guidelines. Candidate must be knowledgeable of Credit Unions product and services and demonstrate the ability to cross-sell and build deeper relationships with our membership. This position requires an understanding of basic computer skills including Microsoft 365 suite applications. Skills and Abilities Strong leadership and management skills with the ability to motivate, coach, and develop high-performing teams. Strong analytical and organizational skills with the ability to evaluate operational performance and make data-driven decisions. Exceptional problem-solving skills with a solution-oriented mindset. Detail-oriented with a strong focus on operational consistency, compliance, and member experience. Ability to handle multiple priorities in a fast-paced environment while meeting deadlines. Strong interpersonal, verbal, and written communication skills. Ability to build collaborative relationships across departments and effectively navigate operational challenges. Presents a positive and professional image to members and team members through effective and courteous verbal and written communications. . click apply for full job details
Senior Consultant - Application Development (Food)
Cargill Wayzata, Minnesota
Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing-today and for generations to come. Job Purpose and Impact The Senior Consultant - Application Development is a key role in the Digital Technology and Data team, assisting the Director of Engineering manage the complexities of the Commercial Portfolio of platforms and products. Knowledge of license management, vendor management and planning and forecasting for a large technical ecosystem (CRM, MarTech, Branding, Insights, and Creative) will be vital. Key Accountabilities USER COMMUNICATION & SUPPORT: Plays a key role and keeps an open channel of communication with users to respond to complex application support requests and needs. APPLICATION SUPPORT: Conducts complex technical application support activities to deliver on business outcomes. STAKEHOLDER MANAGEMENT: Partners with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals. INCIDENT & REQUEST MANAGEMENT: Leads prioritization of incoming incident tickets and user requests. VENDOR MANAGEMENT: Handles positive relationships with software vendors and negotiates complex contracts. Qualifications Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience. Salesforce Experience - Sales Cloud, Service Cloud, Marketing Cloud. Agent Force and Data 360 a plus. Working knowledge of planning and forecasting for different licensing models - per user per month, consumption-based, flat fee / retainer, time and material Compensation Data The expected salary for this position is $100,000 - $140,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance. At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: learn more (subject to certain collective bargaining agreements for Union positions) . Minnesota Sick and Safe Leave accruals of one hour for every 30 worked, up to 48 hours per calendar year unless otherwise provided by law Equal Opportunity Employer, including Disability/Vet.
08/07/2026
Full time
Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing-today and for generations to come. Job Purpose and Impact The Senior Consultant - Application Development is a key role in the Digital Technology and Data team, assisting the Director of Engineering manage the complexities of the Commercial Portfolio of platforms and products. Knowledge of license management, vendor management and planning and forecasting for a large technical ecosystem (CRM, MarTech, Branding, Insights, and Creative) will be vital. Key Accountabilities USER COMMUNICATION & SUPPORT: Plays a key role and keeps an open channel of communication with users to respond to complex application support requests and needs. APPLICATION SUPPORT: Conducts complex technical application support activities to deliver on business outcomes. STAKEHOLDER MANAGEMENT: Partners with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals. INCIDENT & REQUEST MANAGEMENT: Leads prioritization of incoming incident tickets and user requests. VENDOR MANAGEMENT: Handles positive relationships with software vendors and negotiates complex contracts. Qualifications Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience. Salesforce Experience - Sales Cloud, Service Cloud, Marketing Cloud. Agent Force and Data 360 a plus. Working knowledge of planning and forecasting for different licensing models - per user per month, consumption-based, flat fee / retainer, time and material Compensation Data The expected salary for this position is $100,000 - $140,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance. At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: learn more (subject to certain collective bargaining agreements for Union positions) . Minnesota Sick and Safe Leave accruals of one hour for every 30 worked, up to 48 hours per calendar year unless otherwise provided by law Equal Opportunity Employer, including Disability/Vet.
Manager, Application Developement - Food
Cargill Atlanta, Georgia
Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing-today and for generations to come. Job Purpose and Impact The Manager-Application Development (Food) is a critical part of the Digital Technology and Data team, working closely with Digital Marketers, Brand and Insights professionals. This role will manage a team of application developers and align our technology and go-to-market strategies are ensure that our team members build meaningful careers. Key Accountabilities APPLICATION CONFIGURATION MANAGEMENT: Coordinates and builds application configurations to meet user and business requirements while identifying improvements to complex application support processes and procedures. APPLICATION DEVELOPMENT & DEPLOYMENT: Leads the team to perform basic to advanced and complex programming, configuration, testing and deployment of fixes or updates for application version releases. USER COMMUNICATION & SUPPORT: Acts as key point of contact with users to respond to application support requests and needs and prioritizes enhancements. APPLICATION SUPPORT: Supervises day to day technical application support activities to deliver on business outcomes. STAKEHOLDER MANAGEMENT: Coaches the team and partners with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals. INCIDENT & REQUEST MANAGEMENT: Conducts prioritization of incoming incident tickets and user requests. VENDOR MANAGEMENT: Maintains positive relationships with software vendors and negotiates complex contracts. PERFORMANCE MONITORING: Guides the performance of configured applications and recommends adjustments to improve efficiency and effectiveness. APPLICATION PROCESSES & PROCEDURES: Ensures and guides the implementation of improvements for application specific support processes and procedures. TEAM MANAGEMENT: Manages team members to achieve the organization's goals, by ensuring productivity, communicating performance expectations, creating goal alignment, giving and seeking feedback, providing coaching, measuring progress and holding people accountable, supporting employee development, recognizing achievement and lessons learned, and developing enabling conditions for talent to thrive in an inclusive team culture. Qualifications Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience. Working knowledge and experience with multiple of the following: Marketing Automation including email, SMS, 1 st party data capture, preference management, privacy, and consent PXM/PIM in B2B2C or B2C Performance Marketing including measurement strategy Technical onboarding for agencies Digital Asset Management Creative Workflow Insights / Primary Research Capabilities Generative AI in the context of Marketing Technology Equal Opportunity Employer, including Disability/Vet.
08/07/2026
Full time
Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing-today and for generations to come. Job Purpose and Impact The Manager-Application Development (Food) is a critical part of the Digital Technology and Data team, working closely with Digital Marketers, Brand and Insights professionals. This role will manage a team of application developers and align our technology and go-to-market strategies are ensure that our team members build meaningful careers. Key Accountabilities APPLICATION CONFIGURATION MANAGEMENT: Coordinates and builds application configurations to meet user and business requirements while identifying improvements to complex application support processes and procedures. APPLICATION DEVELOPMENT & DEPLOYMENT: Leads the team to perform basic to advanced and complex programming, configuration, testing and deployment of fixes or updates for application version releases. USER COMMUNICATION & SUPPORT: Acts as key point of contact with users to respond to application support requests and needs and prioritizes enhancements. APPLICATION SUPPORT: Supervises day to day technical application support activities to deliver on business outcomes. STAKEHOLDER MANAGEMENT: Coaches the team and partners with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals. INCIDENT & REQUEST MANAGEMENT: Conducts prioritization of incoming incident tickets and user requests. VENDOR MANAGEMENT: Maintains positive relationships with software vendors and negotiates complex contracts. PERFORMANCE MONITORING: Guides the performance of configured applications and recommends adjustments to improve efficiency and effectiveness. APPLICATION PROCESSES & PROCEDURES: Ensures and guides the implementation of improvements for application specific support processes and procedures. TEAM MANAGEMENT: Manages team members to achieve the organization's goals, by ensuring productivity, communicating performance expectations, creating goal alignment, giving and seeking feedback, providing coaching, measuring progress and holding people accountable, supporting employee development, recognizing achievement and lessons learned, and developing enabling conditions for talent to thrive in an inclusive team culture. Qualifications Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience. Working knowledge and experience with multiple of the following: Marketing Automation including email, SMS, 1 st party data capture, preference management, privacy, and consent PXM/PIM in B2B2C or B2C Performance Marketing including measurement strategy Technical onboarding for agencies Digital Asset Management Creative Workflow Insights / Primary Research Capabilities Generative AI in the context of Marketing Technology Equal Opportunity Employer, including Disability/Vet.
Sr. Business Applications Consultant (Salesforce)
Cargill Wayzata, Minnesota
Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing-today and for generations to come. Job Purpose and Impact The Senior Consultant - Application Development is a key role in the Digital Technology and Data team, assisting the Director of Engineering manage the complexities of the Commercial Portfolio of platforms and products. Knowledge of license management, vendor management and planning and forecasting for a large technical ecosystem (CRM, MarTech, Branding, Insights, and Creative) will be vital. Key Accountabilities USER COMMUNICATION & SUPPORT: Plays a key role and keeps an open channel of communication with users to respond to complex application support requests and needs. APPLICATION SUPPORT: Conducts complex technical application support activities to deliver on business outcomes. STAKEHOLDER MANAGEMENT: Partners with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals. INCIDENT & REQUEST MANAGEMENT: Leads prioritization of incoming incident tickets and user requests. VENDOR MANAGEMENT: Handles positive relationships with software vendors and negotiates complex contracts. Qualifications Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience. Salesforce Experience - Sales Cloud, Service Cloud, Marketing Cloud. Agent Force and Data 360 a plus. Working knowledge of planning and forecasting for different licensing models - per user per month, consumption-based, flat fee / retainer, time and material Compensation Data The expected salary for this position is $100,000 - $140,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance. At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: learn more (subject to certain collective bargaining agreements for Union positions) . Minnesota Sick and Safe Leave accruals of one hour for every 30 worked, up to 48 hours per calendar year unless otherwise provided by law Equal Opportunity Employer, including Disability/Vet.
08/07/2026
Full time
Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing-today and for generations to come. Job Purpose and Impact The Senior Consultant - Application Development is a key role in the Digital Technology and Data team, assisting the Director of Engineering manage the complexities of the Commercial Portfolio of platforms and products. Knowledge of license management, vendor management and planning and forecasting for a large technical ecosystem (CRM, MarTech, Branding, Insights, and Creative) will be vital. Key Accountabilities USER COMMUNICATION & SUPPORT: Plays a key role and keeps an open channel of communication with users to respond to complex application support requests and needs. APPLICATION SUPPORT: Conducts complex technical application support activities to deliver on business outcomes. STAKEHOLDER MANAGEMENT: Partners with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals. INCIDENT & REQUEST MANAGEMENT: Leads prioritization of incoming incident tickets and user requests. VENDOR MANAGEMENT: Handles positive relationships with software vendors and negotiates complex contracts. Qualifications Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience. Salesforce Experience - Sales Cloud, Service Cloud, Marketing Cloud. Agent Force and Data 360 a plus. Working knowledge of planning and forecasting for different licensing models - per user per month, consumption-based, flat fee / retainer, time and material Compensation Data The expected salary for this position is $100,000 - $140,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance. At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: learn more (subject to certain collective bargaining agreements for Union positions) . Minnesota Sick and Safe Leave accruals of one hour for every 30 worked, up to 48 hours per calendar year unless otherwise provided by law Equal Opportunity Employer, including Disability/Vet.
Senior Digital Marketing and Web Manager
Cella Atlanta, Georgia
Location: Atlanta, GeorgiaJob Type: PermanentCompensation Range: $95,000 - 110,000 per yearWe are looking for an innovator to lead the digital evolution and optimize the online presence for a portfolio of highly visible consumer initiatives at an industry-leading real estate developer. This opportunity is designed for someone who cares deeply about leveraging an advanced tech stack, elevating a renowned brand's reputation, and maintaining a healthy work-life balance.In this dynamic, high-visibility role, you will drive comprehensive digital strategy, integrate cutting-edge AI solutions, and craft a seamless customer journey. Responsibilities:Lead comprehensive website strategy and SEO initiatives to significantly improve organic search visibility and digital performance.Identify and responsibly integrate emerging AI tools to enhance the overall customer experience and marketing operational efficiency.Manage an enterprise CMS platform and related web-based tools to ensure accurate content governance and optimal site infrastructure.Direct cross-functional teams in deploying scalable digital enhancements, complex martech integrations, and continuous A/B testing.Own site conversion optimization by analyzing key user metrics, prioritizing journey friction points, and scaling successful site improvements.Qualifications:5+ years of digital marketing and website strategy experience driving performance initiatives for large-scale, consumer-facing brands.Hands-on expertise managing enterprise CMS platforms, overseeing local discoverability, and driving targeted SEO content optimization.Strong analytical mindset with proven proficiency in web analytics, reporting, tag management, and conversion rate optimization (CRO) principles.Exceptional cross-functional leadership skills with the ability to independently evaluate and implement emerging AI marketing tools.Bonus Points: Prior experience specifically utilizing Optimizely and leveraging AI-enabled automation tools for enhanced marketing workflows.JOBID: 36 Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
08/07/2026
Full time
Location: Atlanta, GeorgiaJob Type: PermanentCompensation Range: $95,000 - 110,000 per yearWe are looking for an innovator to lead the digital evolution and optimize the online presence for a portfolio of highly visible consumer initiatives at an industry-leading real estate developer. This opportunity is designed for someone who cares deeply about leveraging an advanced tech stack, elevating a renowned brand's reputation, and maintaining a healthy work-life balance.In this dynamic, high-visibility role, you will drive comprehensive digital strategy, integrate cutting-edge AI solutions, and craft a seamless customer journey. Responsibilities:Lead comprehensive website strategy and SEO initiatives to significantly improve organic search visibility and digital performance.Identify and responsibly integrate emerging AI tools to enhance the overall customer experience and marketing operational efficiency.Manage an enterprise CMS platform and related web-based tools to ensure accurate content governance and optimal site infrastructure.Direct cross-functional teams in deploying scalable digital enhancements, complex martech integrations, and continuous A/B testing.Own site conversion optimization by analyzing key user metrics, prioritizing journey friction points, and scaling successful site improvements.Qualifications:5+ years of digital marketing and website strategy experience driving performance initiatives for large-scale, consumer-facing brands.Hands-on expertise managing enterprise CMS platforms, overseeing local discoverability, and driving targeted SEO content optimization.Strong analytical mindset with proven proficiency in web analytics, reporting, tag management, and conversion rate optimization (CRO) principles.Exceptional cross-functional leadership skills with the ability to independently evaluate and implement emerging AI marketing tools.Bonus Points: Prior experience specifically utilizing Optimizely and leveraging AI-enabled automation tools for enhanced marketing workflows.JOBID: 36 Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
Team Lead, Digital Content
American Airlines Fort Worth, Texas
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Team Lead, Digital Content is part of the Brand, Content, and Digital Team within the Global Engagement Division. You lead a small team of digital content editors to deliver consistent, high-quality content across American's web platforms. You'll collaborate with cross-functional and international teams to enhance content operations, support platform improvements, and apply SEO best practices-all while thriving in a fast-paced, detail-oriented environment that values flexibility and problem-solving. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Support and lead a small team of digital content editors, helping manage workload, prioritize tasks and encourage professional development Provide technical leadership and hands-on expertise for the CMS, ad serving technologies, internal workflow ticket system and other website touchpoints Collaborate with IT and Product Manager on platform upgrades and updates including planning, scheduling, communication, implementation and training Create business cases and functional requirements for new or enhanced CMS templates and maintain documentation and training materials Support content migration efforts and recommend strategies to enforce governance, guidelines and best practices Recommend online advertising and targeting strategies, conduct training on selected ad serving technologies and maintain internal documentation Apply SEO best practices to ensure content is discoverable, relevant and structured for optimal search performance Support the management of daily site operations by editing and publishing content using predefined templates, ensuring alignment with style guidelines, brand standards and legal/regulatory requirements Collaborate with international teams to deliver localized content across global sites Participate in an on-call rotation including weekends and late nights to publish travel alerts related to weather delays, cancellations or other operational issues All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in journalism, communications, English, information systems, digital communications or equivalent experience or training 3-5 years of experience coaching and mentoring team members, including handling HR-related responsibilities for direct reports 3-5 years of experience managing the technical aspects of a CMS and related publishing tools for a major global brand and a high-traffic or transactional website Preferred Qualifications- Education & Prior Job Experience 5+ years of experience managing CMS platforms and publishing tools, with a strong understanding of web and mobile content workflows Experience coaching and mentoring a geographically dispersed team of editors and translators Familiarity with translating and adapting content for global audiences across multiple languages and regions Travel industry experience or general knowledge of the airline industry Skills, Licenses & Certifications Working knowledge of HTML and technical troubleshooting to resolve issues that may affect content publishing and user experience on branded sites Familiarity with content strategy principles and how they apply to digital publishing workflows Ability to manage multiple streams of work simultaneously in a fast-paced environment Flexibility to adapt quickly and confidently to shifting priorities and change Project management experience within a marketing or digital environment Experience using industry-standard localization tools and workflows General knowledge of the airline industry or prior experience in the travel sector Strong ability to work efficiently both independently and as part of a team What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
08/07/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Team Lead, Digital Content is part of the Brand, Content, and Digital Team within the Global Engagement Division. You lead a small team of digital content editors to deliver consistent, high-quality content across American's web platforms. You'll collaborate with cross-functional and international teams to enhance content operations, support platform improvements, and apply SEO best practices-all while thriving in a fast-paced, detail-oriented environment that values flexibility and problem-solving. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Support and lead a small team of digital content editors, helping manage workload, prioritize tasks and encourage professional development Provide technical leadership and hands-on expertise for the CMS, ad serving technologies, internal workflow ticket system and other website touchpoints Collaborate with IT and Product Manager on platform upgrades and updates including planning, scheduling, communication, implementation and training Create business cases and functional requirements for new or enhanced CMS templates and maintain documentation and training materials Support content migration efforts and recommend strategies to enforce governance, guidelines and best practices Recommend online advertising and targeting strategies, conduct training on selected ad serving technologies and maintain internal documentation Apply SEO best practices to ensure content is discoverable, relevant and structured for optimal search performance Support the management of daily site operations by editing and publishing content using predefined templates, ensuring alignment with style guidelines, brand standards and legal/regulatory requirements Collaborate with international teams to deliver localized content across global sites Participate in an on-call rotation including weekends and late nights to publish travel alerts related to weather delays, cancellations or other operational issues All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in journalism, communications, English, information systems, digital communications or equivalent experience or training 3-5 years of experience coaching and mentoring team members, including handling HR-related responsibilities for direct reports 3-5 years of experience managing the technical aspects of a CMS and related publishing tools for a major global brand and a high-traffic or transactional website Preferred Qualifications- Education & Prior Job Experience 5+ years of experience managing CMS platforms and publishing tools, with a strong understanding of web and mobile content workflows Experience coaching and mentoring a geographically dispersed team of editors and translators Familiarity with translating and adapting content for global audiences across multiple languages and regions Travel industry experience or general knowledge of the airline industry Skills, Licenses & Certifications Working knowledge of HTML and technical troubleshooting to resolve issues that may affect content publishing and user experience on branded sites Familiarity with content strategy principles and how they apply to digital publishing workflows Ability to manage multiple streams of work simultaneously in a fast-paced environment Flexibility to adapt quickly and confidently to shifting priorities and change Project management experience within a marketing or digital environment Experience using industry-standard localization tools and workflows General knowledge of the airline industry or prior experience in the travel sector Strong ability to work efficiently both independently and as part of a team What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Digital Marketing Manager
Carolina Estate Planning Winston Salem, North Carolina
We are looking for a Digital Marketing Manager who takes initiative, thrives when busy, and can make marketing magic happen. This is not a post-and-pray role. We need someone who owns outcomes - someone who wakes up thinking about how to reach the right families at the right moment and move them to take action. In addition to running our digital marketing channels, you will play a key role in building and nurturing our referral partner network - organizing events and cultivating relationships with other professionals who serve our ideal clients. You will work directly with the firm's Fractional CMO, the firm's Founder, and the Director of Operations to design and execute a marketing engine that drives real, measurable growth. You will also bring deep expertise in artificial intelligence tools to work smarter, produce better content faster, and find opportunities others miss. What We Offer Competitive base salary of $85,000 - $95,000 plus performance-based bonuses Health and wellness benefits (Medical, Dental, Vision, EAP, Life, 401(k) match) Flexible work arrangements - hybrid Direct access to and mentorship from firm leadership, including the Founder and Fractional CMO A culture that values work-life balance and genuinely cares about your personal, professional, and financial growth Learning and development opportunities, including access to training, workshops, and career advancement resources A fast-moving, supportive team where high performers are recognized and rewarded How To Apply We require a completed application consisting of a resume, screening questions on Wizehire, and a detailed cover letter telling us what makes you a star player. If you are chosen for the next round in the interview process, we will send you a written interview to complete. After reading your written interview, we will choose a select few candidates to meet with in-person. Please do not call or visit our offices to inquire about this position! We will notify all applicants at the conclusion of our hiring process. Compensation: $85,000 - $95,000 yearly Responsibilities: Digital Marketing & Paid Advertising Plan, manage, and optimize Facebook Ads and Google Ads to consistently generate qualified estate planning leads Own SEO strategy and ensure our website is always fresh, technically sound, and ranking for the searches that matter most to our ideal clients Manage and grow our social media presence with content that informs, engages, and converts Track, analyze, and report on all campaign and channel performance - and use those insights to continuously optimize results Content Creation & Brand Building Create high-quality legal content, including blogs, website copy, glide paths, email nurture sequences, and educational guides that build trust and drive conversions Lead brand-building efforts across all digital and print channels, ensuring a consistent, compelling voice that resonates with families planning their futures Leverage AI tools (ChatGPT, Claude, Jasper, and others) to accelerate content production, optimize ad copy, analyze performance data, and automate repetitive tasks Seminars & Events Plan and execute live and virtual client seminars - from concept and promotion to logistics and post-event follow-up - that position Carolina Estate Planning as the premier estate planning resource in our market Organize and manage referral partner events, including workshops, appreciation dinners, and networking gatherings that strengthen relationships and drive warm introductions Referral Pipeline & Partner Network Build and maintain a robust referral partner network of financial advisors, CPAs, elder law professionals, wealth managers, senior care providers, and other centers of influence who serve our ideal clients Develop and execute a referral marketing strategy that keeps Carolina Estate Planning top of mind with partners and generates a steady pipeline of qualified introductions Create partner-facing content and communications - newsletters, event invitations, resource kits - that reinforce our value and deepen relationships Track referral activity and partner engagement, and report on the pipeline contribution of the referral channel to firm leadership Qualifications: What Success Looks Like in This Role Ad campaigns that consistently generate qualified leads with a measurable return on ad spend A growing referral partner network that delivers a reliable pipeline of warm introductions month over month Seminar and event seats that fill up, and attendees who convert into clients High-quality legal content that is SEO-optimized, reflects the expertise of our attorneys, and earns genuine trust from readers AI tools are integrated into the marketing workflow in ways that meaningfully save time and improve output quality A brand presence that is recognizable, trusted, and growing across Winston-Salem and the Durham-Chapel Hill market Proactive communication with leadership - you surface opportunities and flag issues before anyone has to ask Who You Are You have 3+ years of hands-on digital marketing experience, ideally in a professional services, legal, or financial services environment You have proven, results-backed experience running paid campaigns on Facebook and Google - you can show us the numbers You are genuinely proficient with AI tools and use them daily to enhance your work - not just as a talking point You have experience building referral relationships or partner networks and understand what it takes to turn a warm connection into a consistent pipeline You are a strong writer who can produce compelling long-form content that is accurate, engaging, and needs minimal editing You have experience planning and promoting events or seminars from concept through post-event follow-up You are data-driven and translate analytics into smarter decisions and better results You thrive in fast-paced, enterprising environments and do not need someone looking over your shoulder About Company At Carolina Estate Planning, we don't just practice law - we make people's lives better. We've built a culture where talented people thrive. That means genuine work-life balance, open and honest feedback, and a leadership team that's invested in your personal, professional, and financial success. Our core values: Integrity - We hold ourselves to the highest ethical standards, always. Everyone Gets Helped - Great legal work ripples outward. We show up fully for every person we encounter - client or not - because we're in the business of making people's lives better. 100% Accountability - We own our actions and our outcomes, no excuses. That standard applies at every level of the firm. Growth Mindset - We're committed to continuous learning and helping every team member reach their full potential. Rigor - The difference between good and exceptional lives in the details. We hold ourselves to a standard that sets us apart. Compensation details: 0 Yearly Salary PI8d4cbfee7f73-1091
08/06/2026
Full time
We are looking for a Digital Marketing Manager who takes initiative, thrives when busy, and can make marketing magic happen. This is not a post-and-pray role. We need someone who owns outcomes - someone who wakes up thinking about how to reach the right families at the right moment and move them to take action. In addition to running our digital marketing channels, you will play a key role in building and nurturing our referral partner network - organizing events and cultivating relationships with other professionals who serve our ideal clients. You will work directly with the firm's Fractional CMO, the firm's Founder, and the Director of Operations to design and execute a marketing engine that drives real, measurable growth. You will also bring deep expertise in artificial intelligence tools to work smarter, produce better content faster, and find opportunities others miss. What We Offer Competitive base salary of $85,000 - $95,000 plus performance-based bonuses Health and wellness benefits (Medical, Dental, Vision, EAP, Life, 401(k) match) Flexible work arrangements - hybrid Direct access to and mentorship from firm leadership, including the Founder and Fractional CMO A culture that values work-life balance and genuinely cares about your personal, professional, and financial growth Learning and development opportunities, including access to training, workshops, and career advancement resources A fast-moving, supportive team where high performers are recognized and rewarded How To Apply We require a completed application consisting of a resume, screening questions on Wizehire, and a detailed cover letter telling us what makes you a star player. If you are chosen for the next round in the interview process, we will send you a written interview to complete. After reading your written interview, we will choose a select few candidates to meet with in-person. Please do not call or visit our offices to inquire about this position! We will notify all applicants at the conclusion of our hiring process. Compensation: $85,000 - $95,000 yearly Responsibilities: Digital Marketing & Paid Advertising Plan, manage, and optimize Facebook Ads and Google Ads to consistently generate qualified estate planning leads Own SEO strategy and ensure our website is always fresh, technically sound, and ranking for the searches that matter most to our ideal clients Manage and grow our social media presence with content that informs, engages, and converts Track, analyze, and report on all campaign and channel performance - and use those insights to continuously optimize results Content Creation & Brand Building Create high-quality legal content, including blogs, website copy, glide paths, email nurture sequences, and educational guides that build trust and drive conversions Lead brand-building efforts across all digital and print channels, ensuring a consistent, compelling voice that resonates with families planning their futures Leverage AI tools (ChatGPT, Claude, Jasper, and others) to accelerate content production, optimize ad copy, analyze performance data, and automate repetitive tasks Seminars & Events Plan and execute live and virtual client seminars - from concept and promotion to logistics and post-event follow-up - that position Carolina Estate Planning as the premier estate planning resource in our market Organize and manage referral partner events, including workshops, appreciation dinners, and networking gatherings that strengthen relationships and drive warm introductions Referral Pipeline & Partner Network Build and maintain a robust referral partner network of financial advisors, CPAs, elder law professionals, wealth managers, senior care providers, and other centers of influence who serve our ideal clients Develop and execute a referral marketing strategy that keeps Carolina Estate Planning top of mind with partners and generates a steady pipeline of qualified introductions Create partner-facing content and communications - newsletters, event invitations, resource kits - that reinforce our value and deepen relationships Track referral activity and partner engagement, and report on the pipeline contribution of the referral channel to firm leadership Qualifications: What Success Looks Like in This Role Ad campaigns that consistently generate qualified leads with a measurable return on ad spend A growing referral partner network that delivers a reliable pipeline of warm introductions month over month Seminar and event seats that fill up, and attendees who convert into clients High-quality legal content that is SEO-optimized, reflects the expertise of our attorneys, and earns genuine trust from readers AI tools are integrated into the marketing workflow in ways that meaningfully save time and improve output quality A brand presence that is recognizable, trusted, and growing across Winston-Salem and the Durham-Chapel Hill market Proactive communication with leadership - you surface opportunities and flag issues before anyone has to ask Who You Are You have 3+ years of hands-on digital marketing experience, ideally in a professional services, legal, or financial services environment You have proven, results-backed experience running paid campaigns on Facebook and Google - you can show us the numbers You are genuinely proficient with AI tools and use them daily to enhance your work - not just as a talking point You have experience building referral relationships or partner networks and understand what it takes to turn a warm connection into a consistent pipeline You are a strong writer who can produce compelling long-form content that is accurate, engaging, and needs minimal editing You have experience planning and promoting events or seminars from concept through post-event follow-up You are data-driven and translate analytics into smarter decisions and better results You thrive in fast-paced, enterprising environments and do not need someone looking over your shoulder About Company At Carolina Estate Planning, we don't just practice law - we make people's lives better. We've built a culture where talented people thrive. That means genuine work-life balance, open and honest feedback, and a leadership team that's invested in your personal, professional, and financial success. Our core values: Integrity - We hold ourselves to the highest ethical standards, always. Everyone Gets Helped - Great legal work ripples outward. We show up fully for every person we encounter - client or not - because we're in the business of making people's lives better. 100% Accountability - We own our actions and our outcomes, no excuses. That standard applies at every level of the firm. Growth Mindset - We're committed to continuous learning and helping every team member reach their full potential. Rigor - The difference between good and exceptional lives in the details. We hold ourselves to a standard that sets us apart. Compensation details: 0 Yearly Salary PI8d4cbfee7f73-1091
Technology Architect - AI
In-Q-Tel Mc Lean, Virginia
In-Q-Tel In-Q-Tel is an Affirmative Action Employer who values diversity in the workplace. EOE/M/F/disability/vets Technology Architect - AI US-VA-McLean Job ID: # of Openings: 1 Category: Technology Consulting IQT Overview This position will work closely with IQT's government partners to understand their technology challenges and use their mastery of technology to investigate and recommend potential solutions from the venture-backed startup ecosystem, for both immediate mission needs and long term readiness. The Technology Architect team is responsible for identifying and executing investments in technology areas including (but not limited to) artificial intelligence, machine learning, enterprise search, AI automation, custom Large Language Models (LLMs), physical AI, and the security of AI systems. This position will guide the technical aspects of an investment to ensure that IQT delivers effective and compelling solutions to our Intelligence Community/Department of Defense government partners. Responsibilities Identifies new AI/ML technology areas for investment and provides technical diligence on multiple complementary investments in that technology area. Develop and negotiation of Statements of Work contracts between IQT and start-up companies. Provides thought leadership in one or more areas of AI/ML subject matter expertise. Leverages technical/market experience and understanding of government partner use cases to identify new topics for, and oversee development of, technical engagement strategies across short- and long-term development horizons. Provide technical oversight on work programs; perform assessments of work program deliverables. Identifies and communicates paths for resolution of issues on work programs to key stakeholders and IQT Leadership. Oversee development of technology architectures and solutions to address AI-related problems faced by IQT's government partners. Coordinates with customers on AI technology adoption strategy in development of multiple work programs in a government partner mission area. Qualifications Minimal Qualifications Due to contractual reasons, U.S. Citizenship is required. Candidates with active top-secret clearance preferred; at a minimum, candidate must meet eligibility requirements for access to classified information. Advanced degree in a science or engineering discipline (or equivalent experience) preferred. Minimum 5 years professional experience with some portion of that time overseeing a technology development effort in a business and/or intelligence environment. Demonstrated expertise in artificial intelligence or machine learning. Previous experience negotiating milestone-based Statements of Work contracts. Preferred Qualifications Demonstrated e xpertise in applied AI/ML, generative and multimodal AI, enterprise search, agentic systems, workflow automation, NLP, or production AI engineering : Experience designing, evaluating, deploying, or securing LLMs, multimodal models, RAG systems, AI agents, or human-AI decision-support tools. Knowledge of AI-enabled threat intelligence and cyber defense, including detection, vulnerability prioritization, incident investigation, and response. Understanding of AI security across data, models, prompts, retrieval, memory, tools, APIs, infrastructure, and third-party components. Familiarity with AI threats such as prompt injection, jailbreaks, unsafe tool use, data or model poisoning, evasion, model extraction, and sensitive-data leakage. Knowledge of agent security, including identity, authorization, least privilege, sandboxing, containment, MCP security, and supply-chain integrity. Experience with AI evaluation, assurance, and red teaming, including threat modeling, adversarial testing, safety evaluations, monitoring, and incident response. Knowledge of AI-enabled security operations, including threat hunting, vulnerability analysis, malware analysis, digital forensics, alert triage, and detection engineering. Familiarity with privacy-preserving AI, including federated learning, differential privacy, secure aggregation, confidential computing, and multiparty computation. Understanding of explainable and auditable AI, including interpretability, uncertainty, evidence traceability, and decision provenance. Experience using generative AI, world models, digital twins, or multi-agent simulations for red teaming, mission rehearsal, synthetic data, and defensive testing. Familiarity with embodied AI, including vision-language-action models, spatial reasoning, robotics, autonomous systems, reinforcement learning, and human-machine teaming. Working knowledge of modern AI architectures, including Transformers, mixture-of-experts, diffusion, state-space, retrieval, multimodal, agentic, and edge AI systems. Understanding of the AI lifecycle, including data preparation, training, adaptation, evaluation, deployment, monitoring, governance, and retirement. Experience with MLOps , LLMOps , or AgentOps practices and supporting production infrastructure. Hands-on experience with Python, JavaScript/TypeScript, Go, or Rust and with cloud, GPU, API, container, or production data environments. Ability to assess emerging AI technologies, separate demonstrated performance from marketing claims, and evaluate mission value, limitations, risks, and adoption barriers. Commitment to continued understanding of new AI technologies and their strategic advantages. Capable of analyzing complex problems including identifying root cause issues, generating a concise summary of analysis; and presenting recommendations for non-technical audiences. Startup or entrepreneurial experience and proven ability to thrive in a non-traditional, entrepreneurial environment. Comfortable presenting complex technology subjects to both technical and non-technical audiences. Prior experience working with the U.S. Intelligence Community. Strong writer: experience in both technical writing and proposal/contract writing is preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PM22 PIbf9d389b17d0-6301
08/05/2026
Full time
In-Q-Tel In-Q-Tel is an Affirmative Action Employer who values diversity in the workplace. EOE/M/F/disability/vets Technology Architect - AI US-VA-McLean Job ID: # of Openings: 1 Category: Technology Consulting IQT Overview This position will work closely with IQT's government partners to understand their technology challenges and use their mastery of technology to investigate and recommend potential solutions from the venture-backed startup ecosystem, for both immediate mission needs and long term readiness. The Technology Architect team is responsible for identifying and executing investments in technology areas including (but not limited to) artificial intelligence, machine learning, enterprise search, AI automation, custom Large Language Models (LLMs), physical AI, and the security of AI systems. This position will guide the technical aspects of an investment to ensure that IQT delivers effective and compelling solutions to our Intelligence Community/Department of Defense government partners. Responsibilities Identifies new AI/ML technology areas for investment and provides technical diligence on multiple complementary investments in that technology area. Develop and negotiation of Statements of Work contracts between IQT and start-up companies. Provides thought leadership in one or more areas of AI/ML subject matter expertise. Leverages technical/market experience and understanding of government partner use cases to identify new topics for, and oversee development of, technical engagement strategies across short- and long-term development horizons. Provide technical oversight on work programs; perform assessments of work program deliverables. Identifies and communicates paths for resolution of issues on work programs to key stakeholders and IQT Leadership. Oversee development of technology architectures and solutions to address AI-related problems faced by IQT's government partners. Coordinates with customers on AI technology adoption strategy in development of multiple work programs in a government partner mission area. Qualifications Minimal Qualifications Due to contractual reasons, U.S. Citizenship is required. Candidates with active top-secret clearance preferred; at a minimum, candidate must meet eligibility requirements for access to classified information. Advanced degree in a science or engineering discipline (or equivalent experience) preferred. Minimum 5 years professional experience with some portion of that time overseeing a technology development effort in a business and/or intelligence environment. Demonstrated expertise in artificial intelligence or machine learning. Previous experience negotiating milestone-based Statements of Work contracts. Preferred Qualifications Demonstrated e xpertise in applied AI/ML, generative and multimodal AI, enterprise search, agentic systems, workflow automation, NLP, or production AI engineering : Experience designing, evaluating, deploying, or securing LLMs, multimodal models, RAG systems, AI agents, or human-AI decision-support tools. Knowledge of AI-enabled threat intelligence and cyber defense, including detection, vulnerability prioritization, incident investigation, and response. Understanding of AI security across data, models, prompts, retrieval, memory, tools, APIs, infrastructure, and third-party components. Familiarity with AI threats such as prompt injection, jailbreaks, unsafe tool use, data or model poisoning, evasion, model extraction, and sensitive-data leakage. Knowledge of agent security, including identity, authorization, least privilege, sandboxing, containment, MCP security, and supply-chain integrity. Experience with AI evaluation, assurance, and red teaming, including threat modeling, adversarial testing, safety evaluations, monitoring, and incident response. Knowledge of AI-enabled security operations, including threat hunting, vulnerability analysis, malware analysis, digital forensics, alert triage, and detection engineering. Familiarity with privacy-preserving AI, including federated learning, differential privacy, secure aggregation, confidential computing, and multiparty computation. Understanding of explainable and auditable AI, including interpretability, uncertainty, evidence traceability, and decision provenance. Experience using generative AI, world models, digital twins, or multi-agent simulations for red teaming, mission rehearsal, synthetic data, and defensive testing. Familiarity with embodied AI, including vision-language-action models, spatial reasoning, robotics, autonomous systems, reinforcement learning, and human-machine teaming. Working knowledge of modern AI architectures, including Transformers, mixture-of-experts, diffusion, state-space, retrieval, multimodal, agentic, and edge AI systems. Understanding of the AI lifecycle, including data preparation, training, adaptation, evaluation, deployment, monitoring, governance, and retirement. Experience with MLOps , LLMOps , or AgentOps practices and supporting production infrastructure. Hands-on experience with Python, JavaScript/TypeScript, Go, or Rust and with cloud, GPU, API, container, or production data environments. Ability to assess emerging AI technologies, separate demonstrated performance from marketing claims, and evaluate mission value, limitations, risks, and adoption barriers. Commitment to continued understanding of new AI technologies and their strategic advantages. Capable of analyzing complex problems including identifying root cause issues, generating a concise summary of analysis; and presenting recommendations for non-technical audiences. Startup or entrepreneurial experience and proven ability to thrive in a non-traditional, entrepreneurial environment. Comfortable presenting complex technology subjects to both technical and non-technical audiences. Prior experience working with the U.S. Intelligence Community. Strong writer: experience in both technical writing and proposal/contract writing is preferred. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PM22 PIbf9d389b17d0-6301
Jazz Pharmaceuticals
Associate Director, Digital & Web Ops Global Capability Owner
Jazz Pharmaceuticals Philadelphia, Pennsylvania
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. To power this ambition with both speed and scale, we are embracing a new capability-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes-not just outputs-and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you'll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we're building the right things, in the right way, at the right time. The Global Capability Owner, Digital & Web Ops, provides hands-on capability ownership and strategic direction for the Digital & Web Ops team within the Content Development & Deployment team in Global Customer Experience Operations. Digital & Web Ops encompasses the platforms and capabilities that enable personalized interactions across web, CRM, email, and patient-facing applications, supporting seamless omnichannel experiences. Reporting to the Suite Lead, this role serves as the primary Global Capability leader for the Digital & Web Ops team and partners closely with Tech Leads, development teams, Activation and vendor partners to ensure solutions are aligned with capability priorities and enterprise standards. The Global Capability Digital & Web Ops team builds and evolves the digital channels, content delivery systems, and engagement platforms that deliver personalized, compliant experiences across web, CRM, and patient-facing applications. As the Global Capability Digital & Web Ops Owner, you will have primary accountability for developing the Global Capability, roadmap priorities, governance, and measurable outcomes in collaboration with stakeholders for web CMS capabilities, digital channel enablement capabilities, engagement capabilities, and patient apps, ensuring capabilities deliver meaningful, measurable impact for users and the business. Essential Functions/Responsibilities Key Responsibilities: Global Capability Strategy & Roadmap Ownership Define and articulate the capability vision, and outcomes aligned to global and franchise priorities in collaboration with key stakeholders. Own and continuously evolve the Digital & Web Ops roadmap, making prioritization and trade-off decisions to add the most value based upon user feedback. Translate business needs into capability solutions with measurable success metrics that drive impact across franchises and the business. Define and standardize channel activation frameworks across email, web, media, patient applications, and other engagement touchpoints. Own web governance and content management across branded and unbranded properties (standards, templates, publishing workflows, compliance). Collaboration Connect business stakeholders and the Digital & Web Ops global capability team, ensuring requirements are clearly defined and aligned to strategically important business outcomes and success metrics. Partner closely with the Tech Lead to align business priorities with technical feasibility and delivery sequencing, ensuring trade-offs support agreed business outcomes. Partner closely with the Suite Lead to align capability priorities, scope and roadmap decisions with team-level business objectives, ensuring consistent focus on enterprise outcomes and value delivery. Define clear capability requirements, user stories, and acceptance criteria to enable efficient execution and alignment with business partner activity needs. Partner across the Customer Experience Organization to ensure seamless integration and influence ongoing capability evolution to support scalability, flexibility, and compliance requirements. Maximize enterprise commercial ROI by delivering integrated omnichannel performance insights that inform budget allocation, channel optimization, and portfolio prioritization decisions for senior leadership. Partner with Activation Leads as the primary interface for new capabilities, aligning on priorities and driving adoption of new capabilities across franchises and functions. User-Centered Solution Development Leverage user insights and engagement data to shape Digital & Web Ops capabilities that drive an improved customer experience (for both internal and external users). Lead discovery efforts, engaging directly with users and key stakeholders to deeply understand their needs, validate business value, and assess technical feasibility prior to development. Delivery, Optimization & Value Realization Partner across Global Capability teams to deliver scalable, reusable Digital & Web Ops capabilities. Monitor capability adoption, outcome KPIs and engagement metrics to inform backlog prioritization and continuous improvement. Develop and manage documentation (PRDs, user stories, discovery artifacts), and sprint planning in partnership with the Tech Lead and development teams. Drive experimentation to improve Web CMS Capability, Digital Channel Enablement Capabilities, Engagement Capabilities, and Patient Apps outcomes. Leverage outcome metrics to articulate the capability's value proposition and its impact, promoting capability awareness across CX operations and foster a culture of engagement and feedback in partnership with Activation. Required Knowledge, Skills, and Abilities Technical Skills Experience designing scalable capability frameworks, prioritization logic, and governance standards. Strong understanding of web content management systems (e.g., Drupal), digital channel enablement tools (e.g., SEO/SEM, social media), and patient-facing digital applications. Knowledge of digital channel activation, web governance, CRM-driven personalization, and compliant digital engagement frameworks, including how platform configuration and integration design impact campaign execution, patient journey continuity, and engagement quality. Experience working within Agile product development and product operating models. Experience with tools such as JIRA, Confluence, or similar product management and collaboration platforms. Experience using AI, automation, or agentic workflows to enhance learning design, delivery, or learning operations Experience partnering with end users across product discovery, design, and deployment. Business Skills Customer Journey Understanding - ability to see customer's end-to-end experience clearly and use it on an ongoing basis for go to market strategic, tactical and measurement decisions, while anticipating needs across touchpoints. Make practical decisions that improve journey and outcomes. Cross functional Matrix Collaboration - ability to work fluidly across teams and reporting lines respecting SME, coordinating shared work, ensuring progress even when accountability is distributed - supporting decisions with professional alignment and focus on collective success. Deeply understands and values unique capabilities and perspectives of diverse functions. Problem Solving - ability to break down complexity, identify root causes, and experiment with solutions using an adaptive, learning oriented approach. Managing Competing Priorities - ability to navigate shifting demands with clarity and adaptability, focusing effort where it creates the greatest future impact while keeping work moving. Decision Making - ability to make transparent, criteria-based decisions by weighing options, risks, and implications and aligning others around the path forward. Continuous Improvement - ability to regularly improve processes/products through reflection and iteration, generates new options and approaches when constraints exist, growth mindset, challenges status quo. Required/Preferred Education and Licenses Qualifications: Bachelor's degree in business, technology, marketing, science . click apply for full job details
08/05/2026
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. To power this ambition with both speed and scale, we are embracing a new capability-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes-not just outputs-and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business. As part of this model, you'll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we're building the right things, in the right way, at the right time. The Global Capability Owner, Digital & Web Ops, provides hands-on capability ownership and strategic direction for the Digital & Web Ops team within the Content Development & Deployment team in Global Customer Experience Operations. Digital & Web Ops encompasses the platforms and capabilities that enable personalized interactions across web, CRM, email, and patient-facing applications, supporting seamless omnichannel experiences. Reporting to the Suite Lead, this role serves as the primary Global Capability leader for the Digital & Web Ops team and partners closely with Tech Leads, development teams, Activation and vendor partners to ensure solutions are aligned with capability priorities and enterprise standards. The Global Capability Digital & Web Ops team builds and evolves the digital channels, content delivery systems, and engagement platforms that deliver personalized, compliant experiences across web, CRM, and patient-facing applications. As the Global Capability Digital & Web Ops Owner, you will have primary accountability for developing the Global Capability, roadmap priorities, governance, and measurable outcomes in collaboration with stakeholders for web CMS capabilities, digital channel enablement capabilities, engagement capabilities, and patient apps, ensuring capabilities deliver meaningful, measurable impact for users and the business. Essential Functions/Responsibilities Key Responsibilities: Global Capability Strategy & Roadmap Ownership Define and articulate the capability vision, and outcomes aligned to global and franchise priorities in collaboration with key stakeholders. Own and continuously evolve the Digital & Web Ops roadmap, making prioritization and trade-off decisions to add the most value based upon user feedback. Translate business needs into capability solutions with measurable success metrics that drive impact across franchises and the business. Define and standardize channel activation frameworks across email, web, media, patient applications, and other engagement touchpoints. Own web governance and content management across branded and unbranded properties (standards, templates, publishing workflows, compliance). Collaboration Connect business stakeholders and the Digital & Web Ops global capability team, ensuring requirements are clearly defined and aligned to strategically important business outcomes and success metrics. Partner closely with the Tech Lead to align business priorities with technical feasibility and delivery sequencing, ensuring trade-offs support agreed business outcomes. Partner closely with the Suite Lead to align capability priorities, scope and roadmap decisions with team-level business objectives, ensuring consistent focus on enterprise outcomes and value delivery. Define clear capability requirements, user stories, and acceptance criteria to enable efficient execution and alignment with business partner activity needs. Partner across the Customer Experience Organization to ensure seamless integration and influence ongoing capability evolution to support scalability, flexibility, and compliance requirements. Maximize enterprise commercial ROI by delivering integrated omnichannel performance insights that inform budget allocation, channel optimization, and portfolio prioritization decisions for senior leadership. Partner with Activation Leads as the primary interface for new capabilities, aligning on priorities and driving adoption of new capabilities across franchises and functions. User-Centered Solution Development Leverage user insights and engagement data to shape Digital & Web Ops capabilities that drive an improved customer experience (for both internal and external users). Lead discovery efforts, engaging directly with users and key stakeholders to deeply understand their needs, validate business value, and assess technical feasibility prior to development. Delivery, Optimization & Value Realization Partner across Global Capability teams to deliver scalable, reusable Digital & Web Ops capabilities. Monitor capability adoption, outcome KPIs and engagement metrics to inform backlog prioritization and continuous improvement. Develop and manage documentation (PRDs, user stories, discovery artifacts), and sprint planning in partnership with the Tech Lead and development teams. Drive experimentation to improve Web CMS Capability, Digital Channel Enablement Capabilities, Engagement Capabilities, and Patient Apps outcomes. Leverage outcome metrics to articulate the capability's value proposition and its impact, promoting capability awareness across CX operations and foster a culture of engagement and feedback in partnership with Activation. Required Knowledge, Skills, and Abilities Technical Skills Experience designing scalable capability frameworks, prioritization logic, and governance standards. Strong understanding of web content management systems (e.g., Drupal), digital channel enablement tools (e.g., SEO/SEM, social media), and patient-facing digital applications. Knowledge of digital channel activation, web governance, CRM-driven personalization, and compliant digital engagement frameworks, including how platform configuration and integration design impact campaign execution, patient journey continuity, and engagement quality. Experience working within Agile product development and product operating models. Experience with tools such as JIRA, Confluence, or similar product management and collaboration platforms. Experience using AI, automation, or agentic workflows to enhance learning design, delivery, or learning operations Experience partnering with end users across product discovery, design, and deployment. Business Skills Customer Journey Understanding - ability to see customer's end-to-end experience clearly and use it on an ongoing basis for go to market strategic, tactical and measurement decisions, while anticipating needs across touchpoints. Make practical decisions that improve journey and outcomes. Cross functional Matrix Collaboration - ability to work fluidly across teams and reporting lines respecting SME, coordinating shared work, ensuring progress even when accountability is distributed - supporting decisions with professional alignment and focus on collective success. Deeply understands and values unique capabilities and perspectives of diverse functions. Problem Solving - ability to break down complexity, identify root causes, and experiment with solutions using an adaptive, learning oriented approach. Managing Competing Priorities - ability to navigate shifting demands with clarity and adaptability, focusing effort where it creates the greatest future impact while keeping work moving. Decision Making - ability to make transparent, criteria-based decisions by weighing options, risks, and implications and aligning others around the path forward. Continuous Improvement - ability to regularly improve processes/products through reflection and iteration, generates new options and approaches when constraints exist, growth mindset, challenges status quo. Required/Preferred Education and Licenses Qualifications: Bachelor's degree in business, technology, marketing, science . click apply for full job details
E-Commerce Department Merchandise Manager (On-Site)
Ace Hardware Corporation Oak Brook, Illinois
About This Role As the E-Commerce Department Merchandise Manager , you will lead online assortment strategy, development, and execution for assigned product categories across business to consumer and business to business channels. You will guide a merchant team responsible for profitable sales growth, gross profit, margin rate, digital assortment expansion, vendor partnerships, dropship assortment growth, pricing, promotional planning, and customer experience on and affiliate channels. Reporting to the Head of E-Commerce, Digital Marketing and Innovation Strategy, you will partner across merchandising, digital marketing, ecommerce operations, inventory, consumer marketing, retail operations, and the Ace Care Center to deliver consumer relevant, high quality, differentiated assortments for Ace retailers and customers. What You'll Do: Lead online assortment strategy, product selection, pricing, placement, and category growth plans Oversee sales, gross profit, margin rate, key performance indicators, and three-year category strategies Build, coach, and develop a merchant team while attracting and retaining strong talent Manage vendor partnerships, dropship expansion, rebates, return allowances, and promotional funding Partner across merchandising, digital marketing, ecommerce operations, inventory, consumer marketing, and retail operations Improve customer path to purchase through taxonomy, category pages, search results, vendor links, search engine marketing, and search engine optimization Lead online promotional planning, advertised item schedules, pricing concessions, vendor credits, and retailer communication Support inventory planning, supply chain coordination, retailer touchpoints, and Ace Care Center training Who You Are: You are a strategic ecommerce merchandising leader who uses data, market insight, and vendor relationships to grow profitable digital assortments. You lead through collaboration, clarity, and accountability while developing teams and influencing partners. Required Skills: 10 or more years of digital or E-Commerce experience 5 or more years managing product categories Experience leading and developing merchant teams Strong strategic thinking, financial acumen, business judgment, and decision making Experience managing online assortment strategy, pricing, product placement, promotions, and profitability Strong vendor negotiation, relationship management, and partnership skills Excellent problem solving, communication, interpersonal, and follow through skills Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint, with ability to travel up to 25 percent Preferred Skills: Experience with dropship programs, site merchandising, digital marketing channels, and ecommerce customer experience improvements Experience supporting both business to consumer and business to business ecommerce strategies WORK AUTHORIZATION: This position is not eligible for employment visa sponsorship now or in the future. Compensation Details: $158400 - $205950 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Company Car, phone and fuel card are provided for field-based positions Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Birth/Adoption bonding paid time off Adoption cost reimbursement Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Identity theft protection Benefits are provided in compliance with applicable policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
08/05/2026
Full time
About This Role As the E-Commerce Department Merchandise Manager , you will lead online assortment strategy, development, and execution for assigned product categories across business to consumer and business to business channels. You will guide a merchant team responsible for profitable sales growth, gross profit, margin rate, digital assortment expansion, vendor partnerships, dropship assortment growth, pricing, promotional planning, and customer experience on and affiliate channels. Reporting to the Head of E-Commerce, Digital Marketing and Innovation Strategy, you will partner across merchandising, digital marketing, ecommerce operations, inventory, consumer marketing, retail operations, and the Ace Care Center to deliver consumer relevant, high quality, differentiated assortments for Ace retailers and customers. What You'll Do: Lead online assortment strategy, product selection, pricing, placement, and category growth plans Oversee sales, gross profit, margin rate, key performance indicators, and three-year category strategies Build, coach, and develop a merchant team while attracting and retaining strong talent Manage vendor partnerships, dropship expansion, rebates, return allowances, and promotional funding Partner across merchandising, digital marketing, ecommerce operations, inventory, consumer marketing, and retail operations Improve customer path to purchase through taxonomy, category pages, search results, vendor links, search engine marketing, and search engine optimization Lead online promotional planning, advertised item schedules, pricing concessions, vendor credits, and retailer communication Support inventory planning, supply chain coordination, retailer touchpoints, and Ace Care Center training Who You Are: You are a strategic ecommerce merchandising leader who uses data, market insight, and vendor relationships to grow profitable digital assortments. You lead through collaboration, clarity, and accountability while developing teams and influencing partners. Required Skills: 10 or more years of digital or E-Commerce experience 5 or more years managing product categories Experience leading and developing merchant teams Strong strategic thinking, financial acumen, business judgment, and decision making Experience managing online assortment strategy, pricing, product placement, promotions, and profitability Strong vendor negotiation, relationship management, and partnership skills Excellent problem solving, communication, interpersonal, and follow through skills Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint, with ability to travel up to 25 percent Preferred Skills: Experience with dropship programs, site merchandising, digital marketing channels, and ecommerce customer experience improvements Experience supporting both business to consumer and business to business ecommerce strategies WORK AUTHORIZATION: This position is not eligible for employment visa sponsorship now or in the future. Compensation Details: $158400 - $205950 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Company Car, phone and fuel card are provided for field-based positions Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Birth/Adoption bonding paid time off Adoption cost reimbursement Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Identity theft protection Benefits are provided in compliance with applicable policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Director of Technology Sales and Sourcing
Securis Chantilly, Virginia
Position Title: Director of Technology Sales and Sourcing Location: In-person - Chantilly, VirginiaReports To: EVP of ITADEmployment Type: Full-Time, On-site Role About Securis Securis is a fast-growing, mission-driven IT Asset Disposition (ITAD) company built on a foundation of integrity, innovation, and service. Guided by Christian values, we are committed to serving our employees, clients, and partners with the same honesty, accountability, and compassion that Jesus modeled for His people. Our team is close-knit, collaborative, and driven by both high performance and meaningful purpose. As we scale toward our goal of $25 million in revenue by 2030, Securis is investing in building a best-in-class ITAD operation that maximizes asset value and drives growth in the secondary market. With increasing demand for refurbished technology and strong market tailwinds, Securis is positioned for significant expansion. We are seeking high-performing individuals who are ready to win in a competitive market, build strong networks, and drive measurable revenue impact from day one. Our Core Focus and Values: At Securis, our Core Focus is to serve employees, clients, and vendors like Jesus served His People. Our Core Values guide our work, our culture, and our success: Helps First: Put the team first. Fun: Have the right attitude and stay positive. Hungry: Have big goals and want to conquer the world. Humbly Confident: Be humble and also be confident. Work-Life Harmony: Both are important and must be in balance. Coachable: Always learning. Innovative: Question everything. Look for new ways. Benefits: We offer a competitive compensation package, including: Competitive base salary + commissionsHealth, Vision, and Dental Insurance401K 8 Paid Holidays3 Weeks Paid Time Off (PTO) Position Summary The Director of Technology Sales and Sourcing is the executive leader responsible for the entire revenue engine of the ITAD division. Reporting directly to the ITAD EVP, you will sit on the divisional leadership team and own the Asset Acquisitions & Sales function on our Accountability Chart. This role requires a highly strategic visionary who understands the full lifecycle of secondary-market IT hardware. You are the architect of our arbitrage and remarketing engine. You will dictate our sourcing strategy to buy the right equipment, and you will design our omnichannel distribution strategy to sell it through the most profitable avenues. A major focus of this role will be spearheading the strategic expansion of our direct-to-consumer (DTC) digital brand, particularly through a comprehensive evolution of our Shopify platform. You will Lead, Manage, and hold Accountable (LMA) a core team, while actively designing and building out the future organizational structure required to scale the division. What You Will Do: Departmental Leadership Lead, coach, and develop the Asset Acquisition and Sales team, including the Sr. ITAD Buyer, E-commerce Manager/ITAD Support, and ITAD E-commerce Listers.Build a high-performing team by recruiting, hiring, developing, and retaining top talent as the department grows.Establish clear goals, performance expectations, and accountability while fostering a culture of collaboration, continuous improvement, and operational excellence.Evaluate organizational needs and recommend changes to team structure, roles, and responsibilities to support business growth.Develop, document, and continuously improve cross-functional processes that align with ITAD Operations, Technology Support, and other departments to maximize efficiency and scalability.Digital Brand & E-Commerce StrategyLead the growth and evolution of Securis' direct-to-consumer (DTC) e-commerce business, continuously improving the Shopify platform to enhance the customer experience, increase conversions, and drive revenue.Develop and execute strategies to expand Securis' presence across online marketplaces, including Amazon, eBay, Back Market, and emerging sales channels.Optimize product listings, pricing, merchandising, and digital marketing initiatives to maximize sales performance and profitability.Strengthen the Securis digital brand by delivering a consistent, high-quality customer experience that builds trust, encourages repeat business, and supports long-term growth.Evaluate new technologies, platforms, and market opportunities that expand Securis' online reach and competitive position.Pricing & ProfitabilityDevelop pricing strategies and decision frameworks that maximize the value of inbound IT assets across retail, e-commerce, wholesale, and broker channels.Determine the most profitable sales channel for each asset by balancing gross margin, inventory velocity, and market demand.Review and approve high-value purchases and sales to ensure transactions meet profitability objectives.Monitor secondary-market trends and adjust purchasing strategies, pricing, and inventory allocation to remain competitive and maximize returns.Analyze market conditions, product demand, and pricing data to support informed buying and selling decisions.Business DevelopmentDevelop and execute sourcing strategies that drive the acquisition of high-value IT assets aligned with market demand and company objectives.Partner with the Sr. ITAD Buyer to identify high-demand asset categories and implement targeted sourcing initiatives through enterprise clients, brokers, and strategic partners.Build and strengthen relationships with key suppliers, wholesale buyers, brokers, and strategic vendors to expand sourcing opportunities and increase sales.Identify and develop new business opportunities that support long-term revenue growth and expand Securis' market presence.Lead negotiations and oversee high-value purchasing and sales opportunities to maximize profitability and strengthen strategic partnerships. What You'll Bring: Required Qualifications7-10+ years of progressive leadership experience in IT Asset Disposition (ITAD), e-commerce, IT hardware sales, secondary market electronics, or a related industry.Proven success leading and growing e-commerce operations, including direct-to-consumer (DTC) websites and online marketplaces.Strong understanding of IT hardware valuation, secondary markets, wholesale distribution, and multi-channel sales strategies.Demonstrated experience leading, developing, and growing high-performing sales, purchasing, or e-commerce teams.Experience creating and implementing business strategies that drive revenue growth, improve profitability, and increase operational efficiency.Strong financial and analytical skills with the ability to make data-driven decisions regarding purchasing, pricing, inventory, and sales.Excellent communication, negotiation, and relationship-building skills with customers, suppliers, and strategic partners.Preferred QualificationsExperience with Shopify or Shopify Plus.Experience selling through Amazon, eBay, Back Market, or other online marketplaces.Experience working within the Entrepreneurial Operating System (EOS/Traction).Bachelor's degree in Business, Marketing, Supply Chain, Finance, or a related field. Join Us: If you're a strategic leader with a passion for building high-performing teams, growing e-commerce and sales operations, and maximizing the value of IT assets, Securis offers the opportunity to make a lasting impact. Join us as we continue to build a best-in-class ITAD organization. Learn more about our mission and how we serve our clients, employees, and communities at . PI6fedd35d0ee2-6031
08/03/2026
Full time
Position Title: Director of Technology Sales and Sourcing Location: In-person - Chantilly, VirginiaReports To: EVP of ITADEmployment Type: Full-Time, On-site Role About Securis Securis is a fast-growing, mission-driven IT Asset Disposition (ITAD) company built on a foundation of integrity, innovation, and service. Guided by Christian values, we are committed to serving our employees, clients, and partners with the same honesty, accountability, and compassion that Jesus modeled for His people. Our team is close-knit, collaborative, and driven by both high performance and meaningful purpose. As we scale toward our goal of $25 million in revenue by 2030, Securis is investing in building a best-in-class ITAD operation that maximizes asset value and drives growth in the secondary market. With increasing demand for refurbished technology and strong market tailwinds, Securis is positioned for significant expansion. We are seeking high-performing individuals who are ready to win in a competitive market, build strong networks, and drive measurable revenue impact from day one. Our Core Focus and Values: At Securis, our Core Focus is to serve employees, clients, and vendors like Jesus served His People. Our Core Values guide our work, our culture, and our success: Helps First: Put the team first. Fun: Have the right attitude and stay positive. Hungry: Have big goals and want to conquer the world. Humbly Confident: Be humble and also be confident. Work-Life Harmony: Both are important and must be in balance. Coachable: Always learning. Innovative: Question everything. Look for new ways. Benefits: We offer a competitive compensation package, including: Competitive base salary + commissionsHealth, Vision, and Dental Insurance401K 8 Paid Holidays3 Weeks Paid Time Off (PTO) Position Summary The Director of Technology Sales and Sourcing is the executive leader responsible for the entire revenue engine of the ITAD division. Reporting directly to the ITAD EVP, you will sit on the divisional leadership team and own the Asset Acquisitions & Sales function on our Accountability Chart. This role requires a highly strategic visionary who understands the full lifecycle of secondary-market IT hardware. You are the architect of our arbitrage and remarketing engine. You will dictate our sourcing strategy to buy the right equipment, and you will design our omnichannel distribution strategy to sell it through the most profitable avenues. A major focus of this role will be spearheading the strategic expansion of our direct-to-consumer (DTC) digital brand, particularly through a comprehensive evolution of our Shopify platform. You will Lead, Manage, and hold Accountable (LMA) a core team, while actively designing and building out the future organizational structure required to scale the division. What You Will Do: Departmental Leadership Lead, coach, and develop the Asset Acquisition and Sales team, including the Sr. ITAD Buyer, E-commerce Manager/ITAD Support, and ITAD E-commerce Listers.Build a high-performing team by recruiting, hiring, developing, and retaining top talent as the department grows.Establish clear goals, performance expectations, and accountability while fostering a culture of collaboration, continuous improvement, and operational excellence.Evaluate organizational needs and recommend changes to team structure, roles, and responsibilities to support business growth.Develop, document, and continuously improve cross-functional processes that align with ITAD Operations, Technology Support, and other departments to maximize efficiency and scalability.Digital Brand & E-Commerce StrategyLead the growth and evolution of Securis' direct-to-consumer (DTC) e-commerce business, continuously improving the Shopify platform to enhance the customer experience, increase conversions, and drive revenue.Develop and execute strategies to expand Securis' presence across online marketplaces, including Amazon, eBay, Back Market, and emerging sales channels.Optimize product listings, pricing, merchandising, and digital marketing initiatives to maximize sales performance and profitability.Strengthen the Securis digital brand by delivering a consistent, high-quality customer experience that builds trust, encourages repeat business, and supports long-term growth.Evaluate new technologies, platforms, and market opportunities that expand Securis' online reach and competitive position.Pricing & ProfitabilityDevelop pricing strategies and decision frameworks that maximize the value of inbound IT assets across retail, e-commerce, wholesale, and broker channels.Determine the most profitable sales channel for each asset by balancing gross margin, inventory velocity, and market demand.Review and approve high-value purchases and sales to ensure transactions meet profitability objectives.Monitor secondary-market trends and adjust purchasing strategies, pricing, and inventory allocation to remain competitive and maximize returns.Analyze market conditions, product demand, and pricing data to support informed buying and selling decisions.Business DevelopmentDevelop and execute sourcing strategies that drive the acquisition of high-value IT assets aligned with market demand and company objectives.Partner with the Sr. ITAD Buyer to identify high-demand asset categories and implement targeted sourcing initiatives through enterprise clients, brokers, and strategic partners.Build and strengthen relationships with key suppliers, wholesale buyers, brokers, and strategic vendors to expand sourcing opportunities and increase sales.Identify and develop new business opportunities that support long-term revenue growth and expand Securis' market presence.Lead negotiations and oversee high-value purchasing and sales opportunities to maximize profitability and strengthen strategic partnerships. What You'll Bring: Required Qualifications7-10+ years of progressive leadership experience in IT Asset Disposition (ITAD), e-commerce, IT hardware sales, secondary market electronics, or a related industry.Proven success leading and growing e-commerce operations, including direct-to-consumer (DTC) websites and online marketplaces.Strong understanding of IT hardware valuation, secondary markets, wholesale distribution, and multi-channel sales strategies.Demonstrated experience leading, developing, and growing high-performing sales, purchasing, or e-commerce teams.Experience creating and implementing business strategies that drive revenue growth, improve profitability, and increase operational efficiency.Strong financial and analytical skills with the ability to make data-driven decisions regarding purchasing, pricing, inventory, and sales.Excellent communication, negotiation, and relationship-building skills with customers, suppliers, and strategic partners.Preferred QualificationsExperience with Shopify or Shopify Plus.Experience selling through Amazon, eBay, Back Market, or other online marketplaces.Experience working within the Entrepreneurial Operating System (EOS/Traction).Bachelor's degree in Business, Marketing, Supply Chain, Finance, or a related field. Join Us: If you're a strategic leader with a passion for building high-performing teams, growing e-commerce and sales operations, and maximizing the value of IT assets, Securis offers the opportunity to make a lasting impact. Join us as we continue to build a best-in-class ITAD organization. Learn more about our mission and how we serve our clients, employees, and communities at . PI6fedd35d0ee2-6031
Contact Center Representative
MCI Careers Las Cruces, New Mexico
LOCATION: Las Cruces, NM POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for a professional and customer-focused Contact Center Representative to join our team. In this role, you will handle inbound and outbound calls, assist customers with inquiries, and ensure a positive customer experience. This is a great opportunity for individuals who enjoy problem-solving and working in a fast-paced environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: Key Responsibilities: Answer incoming calls and respond to customer inquiries in a courteous and efficient manner. Provide accurate information about products, services, and company policies. Resolve customer issues and escalate complex cases to supervisors when necessary. Document all customer interactions in the CRM system. Meet or exceed performance metrics including call quality, handle time, and customer satisfaction. Follow communication scripts and adhere to company procedures and compliance standards. Participate in ongoing training and coaching sessions to improve service delivery. CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years or older High school diploma or equivalent Minimum 1 year of experience in a contact center or customer service role. Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Proficiency in using computers and CRM systems. Fluent in English and Spanish is a plus. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for a professional and customer-focused Contact Center Representative to join our team. In this role, you will handle inbound and outbound calls, assist customers with inquiries, and ensure a positive customer experience. This is a great opportunity for individuals who enjoy problem-solving and working in a fast-paced environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: Key Responsibilities: Answer incoming calls and respond to customer inquiries in a courteous and efficient manner. Provide accurate information about products, services, and company policies. Resolve customer issues and escalate complex cases to supervisors when necessary. Document all customer interactions in the CRM system. Meet or exceed performance metrics including call quality, handle time, and customer satisfaction. Follow communication scripts and adhere to company procedures and compliance standards. Participate in ongoing training and coaching sessions to improve service delivery. CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years or older High school diploma or equivalent Minimum 1 year of experience in a contact center or customer service role. Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Proficiency in using computers and CRM systems. Fluent in English and Spanish is a plus. CONDITIONS OF EMPLOYMENT: All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: . click apply for full job details
08/01/2026
Full time
LOCATION: Las Cruces, NM POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for a professional and customer-focused Contact Center Representative to join our team. In this role, you will handle inbound and outbound calls, assist customers with inquiries, and ensure a positive customer experience. This is a great opportunity for individuals who enjoy problem-solving and working in a fast-paced environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: Key Responsibilities: Answer incoming calls and respond to customer inquiries in a courteous and efficient manner. Provide accurate information about products, services, and company policies. Resolve customer issues and escalate complex cases to supervisors when necessary. Document all customer interactions in the CRM system. Meet or exceed performance metrics including call quality, handle time, and customer satisfaction. Follow communication scripts and adhere to company procedures and compliance standards. Participate in ongoing training and coaching sessions to improve service delivery. CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years or older High school diploma or equivalent Minimum 1 year of experience in a contact center or customer service role. Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Proficiency in using computers and CRM systems. Fluent in English and Spanish is a plus. ABOUT MCI (PARENT COMPANY): MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for a professional and customer-focused Contact Center Representative to join our team. In this role, you will handle inbound and outbound calls, assist customers with inquiries, and ensure a positive customer experience. This is a great opportunity for individuals who enjoy problem-solving and working in a fast-paced environment. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: Key Responsibilities: Answer incoming calls and respond to customer inquiries in a courteous and efficient manner. Provide accurate information about products, services, and company policies. Resolve customer issues and escalate complex cases to supervisors when necessary. Document all customer interactions in the CRM system. Meet or exceed performance metrics including call quality, handle time, and customer satisfaction. Follow communication scripts and adhere to company procedures and compliance standards. Participate in ongoing training and coaching sessions to improve service delivery. CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years or older High school diploma or equivalent Minimum 1 year of experience in a contact center or customer service role. Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. Proficiency in using computers and CRM systems. Fluent in English and Spanish is a plus. CONDITIONS OF EMPLOYMENT: All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) COMPENSATION DETAILS: WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: . click apply for full job details

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