NAFSA: Association of International Educators
Washington, Washington DC
Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-
11/14/2026
Full time
Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-
Job Description If you have experience in IT infrastructure, enjoy leading a team with a player/coach mentality, and have a growth + team-first mindset, read on! NOTE: The client is NOT able to provide visa sponsorship now or at any time in the future, and cannot consider candidates with H1B/OPT/C2C status or visa sponsorship requirements. The client is North America's largest recycler and leads the steel industry in minimizing environmental impacts, with an unmatched track record of employee investment and stability. As an industrial manufacturing site, the facility is in a rural West Virginia setting. The client provides a generous relocation package including moving costs and temporary housing - so if you're looking for a quieter area, lower cost of living, and better quality of life, this role may be for you! Overview: You will lead the Infrastructure Team and Application Support Analyst Team - working closely with the IT Manager and local division leadership to meet the IT infrastructure and application needs of the facility and other locations. You will be a resource for the IT team, offering guidance on day-to-day activities and ensuring projects meet deadlines. You will play a key part in accelerating the AI and automation roadmap, including design and implementation of agentic systems to reduce manual effort and improve workflow efficiency. And you'll partner with business stakeholders to translate operational challenges into scalable, AI-powered solutions. Responsibilities include: Act as a trusted partner with business operations and production processes Provide mentorship to IT infrastructure and Application Support Analyst peers Offer project oversight (manage deliverables, cross-functional collaboration with all business groups, strong financial awareness - including monitoring project costs and keeping the team on track with budget expectations) Guide IT initiatives that support modernization, ensuring alignment with organizational strategy Administer Windows and Linux servers Oversee the implementation/installation, maintenance/troubleshooting, and licensing of software/applications, as well as hardware maintenance agreements/contracts Translate business needs into technical solutions and keep leadership informed about risks, progress, and resource needs Manage virtual cloud platforms such as VMWare Environments, Virtual Private Cloud, and/or Azure Computing, including storage, network, full VMs, and container applications Manage/support access control and camera system solutions Administer Active Directory, Certificates, DNS, DHCP, File Shares, SMTP, IIS Entra ID O365, SharePoint Lead backup, testing, and recovery (including updating and maintaining the disaster recovery plan) Perform Project Management in an Agile framework (including overseeing contractor responsibilities and duties) Perform SQL and Oracle database management Assist with network and security administration Identify opportunities for system upgrades and improvements, and contribute to solution recommendations Approach initiatives and software implementations with an enterprise-wide mindset, ensuring solutions align with broader business needs, standards, and longterm scalability Perform other duties as assigned Work a rotational on-call IT support schedule to include evenings and weekends as assigned Minimum requirements: 5+ years of experience in IT infrastructure and application support/management . Technical knowledge of hardware, software and network infrastructure . Prior experience with project management (including managing multiple projects simultaneously ). Professional demeanor with a high degree of flexibility , responsiveness , and self-direction . Proven ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Supervisor/manager recommendation and ability to perform all essential functions of the job (with or without a reasonable accommodation). The best candidates will have most of the following credentials: Bachelor's degree in Computer Science , Information Technology , or a related field Experience working in a large, complex organization with multiple divisions Ability to analyze, identify and solve complex problems Excellent communication skills , with the ability to communicate technical concepts to non-technical stakeholders Responsibility, reliability, and commitment to fulfilling work obligations ; will hold others accountable for desired results Ability to work efficiently with minimal oversight Advanced experience of data center design including environmental control requirements Advanced experience with network architecture design Advanced experience with IIS Administration and/or SharePoint Administration Advanced experience with Cohesity/Veeam systems Advanced experience with configuring and managing server environments Scripting experience (including PowerShell, Python, and others) Project management experience Manufacturing-related IT experience , with a preference for process-related industries Experience in a heavy industrial setting Certifications -VMware VCP Certification -Microsoft Certified Solutions Associate (MCSA) -Azure Administrator Certification -Certified Information Systems Auditor (CISA) -AZ-040T00-A: Automating Administration with PowerShell -AZ-104: Microsoft Azure Administrator -AZ-305: Designing Microsoft Azure Infrastructure Solutions Compensation and benefits: TOTAL COMPENSATION = $140,000-$178,000 , broken down as follows: Base salary range - $110,000 - $135,000 Annual bonus of 28-32% over the past 5 years! 401K and Roth accounts, plus pay-for-performance bonuses Educational assistance (up to $10K per year for you and your family members) Outstanding medical, dental, and vision benefits for you and your family! If you feel qualified and interested in this immediate IT Systems Team Lead role, we want to speak with you! The team at the Talent Mine has a stellar track record placing successful IT candidates with this client, and we know the nuances to help guide you through the interview process and land this exciting role. Leverage our 20+ years of tech recruiting success to your advantage, and let's chat today!
11/14/2026
Full time
Job Description If you have experience in IT infrastructure, enjoy leading a team with a player/coach mentality, and have a growth + team-first mindset, read on! NOTE: The client is NOT able to provide visa sponsorship now or at any time in the future, and cannot consider candidates with H1B/OPT/C2C status or visa sponsorship requirements. The client is North America's largest recycler and leads the steel industry in minimizing environmental impacts, with an unmatched track record of employee investment and stability. As an industrial manufacturing site, the facility is in a rural West Virginia setting. The client provides a generous relocation package including moving costs and temporary housing - so if you're looking for a quieter area, lower cost of living, and better quality of life, this role may be for you! Overview: You will lead the Infrastructure Team and Application Support Analyst Team - working closely with the IT Manager and local division leadership to meet the IT infrastructure and application needs of the facility and other locations. You will be a resource for the IT team, offering guidance on day-to-day activities and ensuring projects meet deadlines. You will play a key part in accelerating the AI and automation roadmap, including design and implementation of agentic systems to reduce manual effort and improve workflow efficiency. And you'll partner with business stakeholders to translate operational challenges into scalable, AI-powered solutions. Responsibilities include: Act as a trusted partner with business operations and production processes Provide mentorship to IT infrastructure and Application Support Analyst peers Offer project oversight (manage deliverables, cross-functional collaboration with all business groups, strong financial awareness - including monitoring project costs and keeping the team on track with budget expectations) Guide IT initiatives that support modernization, ensuring alignment with organizational strategy Administer Windows and Linux servers Oversee the implementation/installation, maintenance/troubleshooting, and licensing of software/applications, as well as hardware maintenance agreements/contracts Translate business needs into technical solutions and keep leadership informed about risks, progress, and resource needs Manage virtual cloud platforms such as VMWare Environments, Virtual Private Cloud, and/or Azure Computing, including storage, network, full VMs, and container applications Manage/support access control and camera system solutions Administer Active Directory, Certificates, DNS, DHCP, File Shares, SMTP, IIS Entra ID O365, SharePoint Lead backup, testing, and recovery (including updating and maintaining the disaster recovery plan) Perform Project Management in an Agile framework (including overseeing contractor responsibilities and duties) Perform SQL and Oracle database management Assist with network and security administration Identify opportunities for system upgrades and improvements, and contribute to solution recommendations Approach initiatives and software implementations with an enterprise-wide mindset, ensuring solutions align with broader business needs, standards, and longterm scalability Perform other duties as assigned Work a rotational on-call IT support schedule to include evenings and weekends as assigned Minimum requirements: 5+ years of experience in IT infrastructure and application support/management . Technical knowledge of hardware, software and network infrastructure . Prior experience with project management (including managing multiple projects simultaneously ). Professional demeanor with a high degree of flexibility , responsiveness , and self-direction . Proven ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Supervisor/manager recommendation and ability to perform all essential functions of the job (with or without a reasonable accommodation). The best candidates will have most of the following credentials: Bachelor's degree in Computer Science , Information Technology , or a related field Experience working in a large, complex organization with multiple divisions Ability to analyze, identify and solve complex problems Excellent communication skills , with the ability to communicate technical concepts to non-technical stakeholders Responsibility, reliability, and commitment to fulfilling work obligations ; will hold others accountable for desired results Ability to work efficiently with minimal oversight Advanced experience of data center design including environmental control requirements Advanced experience with network architecture design Advanced experience with IIS Administration and/or SharePoint Administration Advanced experience with Cohesity/Veeam systems Advanced experience with configuring and managing server environments Scripting experience (including PowerShell, Python, and others) Project management experience Manufacturing-related IT experience , with a preference for process-related industries Experience in a heavy industrial setting Certifications -VMware VCP Certification -Microsoft Certified Solutions Associate (MCSA) -Azure Administrator Certification -Certified Information Systems Auditor (CISA) -AZ-040T00-A: Automating Administration with PowerShell -AZ-104: Microsoft Azure Administrator -AZ-305: Designing Microsoft Azure Infrastructure Solutions Compensation and benefits: TOTAL COMPENSATION = $140,000-$178,000 , broken down as follows: Base salary range - $110,000 - $135,000 Annual bonus of 28-32% over the past 5 years! 401K and Roth accounts, plus pay-for-performance bonuses Educational assistance (up to $10K per year for you and your family members) Outstanding medical, dental, and vision benefits for you and your family! If you feel qualified and interested in this immediate IT Systems Team Lead role, we want to speak with you! The team at the Talent Mine has a stellar track record placing successful IT candidates with this client, and we know the nuances to help guide you through the interview process and land this exciting role. Leverage our 20+ years of tech recruiting success to your advantage, and let's chat today!
Job Description Product Manager IV - Digital Web & Mobile Platforms Location: Greensboro, NC Work Model: Hybrid Position Type: Full-Time Required Qualifications & Skills - Bachelor's degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or a related field. - Minimum 5+ years of experience in Product Management, Project Management, IT Consulting, Product Development, Business Analysis, Systems Analysis, or a related field. - Equivalent relevant work experience may substitute for the degree requirement. Advanced degrees may substitute for a portion of the experience requirements. - Minimum 2+ years of experience working with Agile teams , including Scrum ceremonies, sprint planning, backlog refinement, and Agile best practices. - Minimum 1+ year of leadership experience , with or without direct reports. - Strong senior-level Product Management experience leading enterprise digital web and mobile products or platforms. - Proven experience defining and executing product strategy, vision, and roadmaps for enterprise-level digital products. - Hands-on experience with product backlog ownership, prioritization, user stories, and product requirements . - Strong experience managing front-end digital products , including customer-facing websites, web applications, and mobile applications. - Experience collaborating with UX/UI designers and front-end engineering teams to deliver intuitive, scalable, and user-friendly digital experiences. - Strong understanding of front-end functionality, user journeys, responsive web design, and mobile user experiences . - Experience using product analytics, KPIs, customer insights, and data-driven decision-making to improve product performance. - Proven ability to lead cross-functional teams involving business stakeholders, UX/design, engineering, analytics, and technology teams . - Experience managing the end-to-end product lifecycle , from discovery and requirements gathering through development, launch, and continuous improvement. - Excellent stakeholder management, communication, problem-solving, and leadership skills. Mandatory Skills Product Management Enterprise Digital Products Web & Mobile Platforms Front-End Products Product Strategy Product Roadmap Backlog Management Prioritization Agile/Scrum UX/UI Collaboration Product Analytics Data-Driven Decision Making Cross-Functional Leadership Stakeholder Management Important: Candidates must have hands-on product ownership experience with enterprise web/mobile products. Profiles focused primarily on project coordination or backend-only platforms without front-end digital product ownership will not be preferred.
11/14/2026
Full time
Job Description Product Manager IV - Digital Web & Mobile Platforms Location: Greensboro, NC Work Model: Hybrid Position Type: Full-Time Required Qualifications & Skills - Bachelor's degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or a related field. - Minimum 5+ years of experience in Product Management, Project Management, IT Consulting, Product Development, Business Analysis, Systems Analysis, or a related field. - Equivalent relevant work experience may substitute for the degree requirement. Advanced degrees may substitute for a portion of the experience requirements. - Minimum 2+ years of experience working with Agile teams , including Scrum ceremonies, sprint planning, backlog refinement, and Agile best practices. - Minimum 1+ year of leadership experience , with or without direct reports. - Strong senior-level Product Management experience leading enterprise digital web and mobile products or platforms. - Proven experience defining and executing product strategy, vision, and roadmaps for enterprise-level digital products. - Hands-on experience with product backlog ownership, prioritization, user stories, and product requirements . - Strong experience managing front-end digital products , including customer-facing websites, web applications, and mobile applications. - Experience collaborating with UX/UI designers and front-end engineering teams to deliver intuitive, scalable, and user-friendly digital experiences. - Strong understanding of front-end functionality, user journeys, responsive web design, and mobile user experiences . - Experience using product analytics, KPIs, customer insights, and data-driven decision-making to improve product performance. - Proven ability to lead cross-functional teams involving business stakeholders, UX/design, engineering, analytics, and technology teams . - Experience managing the end-to-end product lifecycle , from discovery and requirements gathering through development, launch, and continuous improvement. - Excellent stakeholder management, communication, problem-solving, and leadership skills. Mandatory Skills Product Management Enterprise Digital Products Web & Mobile Platforms Front-End Products Product Strategy Product Roadmap Backlog Management Prioritization Agile/Scrum UX/UI Collaboration Product Analytics Data-Driven Decision Making Cross-Functional Leadership Stakeholder Management Important: Candidates must have hands-on product ownership experience with enterprise web/mobile products. Profiles focused primarily on project coordination or backend-only platforms without front-end digital product ownership will not be preferred.
Job Description ? We're Hiring: IT Project Manager (Systems Administration Background) ? Location: Montgomery, AL 36104 (100% Onsite) Duration: 6+ Months Contract ? Start Date: Immediate ? Interview: Phone Screening followed by an In-Person Interview Job Description: We are looking for an experienced IT Project Manager with a strong hands-on Systems Administration background to manage and deliver IT infrastructure and technology projects for a State of Alabama agency. The ideal candidate should have experience managing IT projects, coordinating vendors, working with stakeholders, and hands-on knowledge of Microsoft 365 and cloud environments. Required Skills & Qualifications: 7+ years of overall IT experience, including hands-on Systems Administration. Strong IT Project Management experience, including project planning, scheduling, risk management, and delivery. Hands-on experience with Microsoft 365, SharePoint / SharePoint Online, Exchange Online, Teams, OneDrive, Entra ID, and Intune . Working experience with Microsoft Azure and/or AWS . Experience with vendor management and cross-functional team coordination. Strong knowledge of Windows/IT infrastructure administration and troubleshooting. Excellent communication, documentation, and stakeholder management skills. PMP certification is a plus. Bachelor's degree in IT, Computer Science, Business, or a related field, or equivalent work experience. Preferred Qualifications: State or local government project experience. Experience with Agile, Waterfall, or Hybrid methodologies. Knowledge of ITIL and tools such as MS Project, Planner, Smartsheet, or Jira. Important Requirements: Must be willing to work 100% onsite in Montgomery, AL. Must be comfortable attending an in-person interview. Must be able to pass a background check.
11/14/2026
Full time
Job Description ? We're Hiring: IT Project Manager (Systems Administration Background) ? Location: Montgomery, AL 36104 (100% Onsite) Duration: 6+ Months Contract ? Start Date: Immediate ? Interview: Phone Screening followed by an In-Person Interview Job Description: We are looking for an experienced IT Project Manager with a strong hands-on Systems Administration background to manage and deliver IT infrastructure and technology projects for a State of Alabama agency. The ideal candidate should have experience managing IT projects, coordinating vendors, working with stakeholders, and hands-on knowledge of Microsoft 365 and cloud environments. Required Skills & Qualifications: 7+ years of overall IT experience, including hands-on Systems Administration. Strong IT Project Management experience, including project planning, scheduling, risk management, and delivery. Hands-on experience with Microsoft 365, SharePoint / SharePoint Online, Exchange Online, Teams, OneDrive, Entra ID, and Intune . Working experience with Microsoft Azure and/or AWS . Experience with vendor management and cross-functional team coordination. Strong knowledge of Windows/IT infrastructure administration and troubleshooting. Excellent communication, documentation, and stakeholder management skills. PMP certification is a plus. Bachelor's degree in IT, Computer Science, Business, or a related field, or equivalent work experience. Preferred Qualifications: State or local government project experience. Experience with Agile, Waterfall, or Hybrid methodologies. Knowledge of ITIL and tools such as MS Project, Planner, Smartsheet, or Jira. Important Requirements: Must be willing to work 100% onsite in Montgomery, AL. Must be comfortable attending an in-person interview. Must be able to pass a background check.
Job Description At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a globally trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. At Hexaware we are a community of creative, diverse, and open-minded Hexawarein creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. Position: Collaboration Engineer Location: Florham Park, NJ 07932 Hiring: Fulltime with Hexaware Technologies. Key Responsibilities: Audio/Video & Meeting Rooms: Design, install, and maintain the AV setup in conference rooms, boardrooms, and huddle spaces - Microsoft Teams Rooms, Cisco Webex, and the Crestron and Extron gear behind them. Run day-to-day administration of the video conferencing tenant(s): provisioning, monitoring room health, and managing hardware through its lifecycle. Test and validate AV systems ahead of executive meetings, town halls, live webcasts, and other high-visibility events to catch issues before they surface and train the Service Desk team on first-line troubleshooting. Write and maintain the SOPs that keep AV deployments consistent from site to site. Telephony & Unified Communications: Keep our Unified Communications /telephony platforms running - Teams Phone, Cisco Call Manager while it's still in place, SIP trunking, Direct Routing/Operator Connect. Work alongside the Telecom Engineer on the voice migration - cutovers, dial plan changes, and decommissioning old systems. Test and validate UC/telephony changes and cutovers before go-live and troubleshoot call quality and connectivity issues as they come up. Help move life-safety and emergency POTS lines to POTS in a Box without losing E911 compliance along the way. Keep dial plans, configs, and telephony documentation current, and train the broader support team on telephony troubleshooting and escalation. Mobility & Device Management: Administer our MDM/MAM platform (Intune or similar) - provisioning, compliance, and security policy. Own the mobile and endpoint device lifecycle: ordering, provisioning, refresh cycles, and retirement. Track Telecom Expense Management - review carrier bills, catch overspend, find savings. Enforce device policy and monitor compliance across both corporate-owned and BYOD mobile devices. Train support staff on mobility troubleshooting and device management procedures. Vendor & Project Work: Coordinate directly with AV, UC, carrier, and mobility vendors on installs, refreshes, and service issues. Help build and track project plans and KPIs for AV, telephony, and mobility work. Flag and report cost savings as old systems and lines get retired. Collaboration: Work with the Collaboration & Digital Experience team so AV, telephony, and mobility tools fit cleanly into the Teams/Microsoft 365 experience. Coordinate with Networking on bandwidth and site readiness before AV/UC rollouts. Partner with the Service Desk Manager to equip the front-line support team with the documentation, training, and escalation paths they need for executive and leadership-facing issues. Qualifications: Bachelor's degree in IT, Telecommunications, or related field, or equivalent hands-on experience. 5+ years hands-on experience in enterprise AV, conferencing, and/or telephony. Real experience with room systems (Teams Rooms, Cisco Webex) and AV control gear (Crestron, Extron). Working knowledge of enterprise telephony/UC (Cisco Call Manager, Teams Phone, SIP trunking). Experience with MDM/MAM (Intune or similar) and device lifecycle management. Strong testing and validation discipline, with the ability to train and mentor other team members on AV, UC/telephony, and mobility systems. Strong vendor coordination and documentation skills. Able to travel to sites as needed for installs, events, and cutovers.
11/14/2026
Full time
Job Description At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a globally trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. At Hexaware we are a community of creative, diverse, and open-minded Hexawarein creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. Position: Collaboration Engineer Location: Florham Park, NJ 07932 Hiring: Fulltime with Hexaware Technologies. Key Responsibilities: Audio/Video & Meeting Rooms: Design, install, and maintain the AV setup in conference rooms, boardrooms, and huddle spaces - Microsoft Teams Rooms, Cisco Webex, and the Crestron and Extron gear behind them. Run day-to-day administration of the video conferencing tenant(s): provisioning, monitoring room health, and managing hardware through its lifecycle. Test and validate AV systems ahead of executive meetings, town halls, live webcasts, and other high-visibility events to catch issues before they surface and train the Service Desk team on first-line troubleshooting. Write and maintain the SOPs that keep AV deployments consistent from site to site. Telephony & Unified Communications: Keep our Unified Communications /telephony platforms running - Teams Phone, Cisco Call Manager while it's still in place, SIP trunking, Direct Routing/Operator Connect. Work alongside the Telecom Engineer on the voice migration - cutovers, dial plan changes, and decommissioning old systems. Test and validate UC/telephony changes and cutovers before go-live and troubleshoot call quality and connectivity issues as they come up. Help move life-safety and emergency POTS lines to POTS in a Box without losing E911 compliance along the way. Keep dial plans, configs, and telephony documentation current, and train the broader support team on telephony troubleshooting and escalation. Mobility & Device Management: Administer our MDM/MAM platform (Intune or similar) - provisioning, compliance, and security policy. Own the mobile and endpoint device lifecycle: ordering, provisioning, refresh cycles, and retirement. Track Telecom Expense Management - review carrier bills, catch overspend, find savings. Enforce device policy and monitor compliance across both corporate-owned and BYOD mobile devices. Train support staff on mobility troubleshooting and device management procedures. Vendor & Project Work: Coordinate directly with AV, UC, carrier, and mobility vendors on installs, refreshes, and service issues. Help build and track project plans and KPIs for AV, telephony, and mobility work. Flag and report cost savings as old systems and lines get retired. Collaboration: Work with the Collaboration & Digital Experience team so AV, telephony, and mobility tools fit cleanly into the Teams/Microsoft 365 experience. Coordinate with Networking on bandwidth and site readiness before AV/UC rollouts. Partner with the Service Desk Manager to equip the front-line support team with the documentation, training, and escalation paths they need for executive and leadership-facing issues. Qualifications: Bachelor's degree in IT, Telecommunications, or related field, or equivalent hands-on experience. 5+ years hands-on experience in enterprise AV, conferencing, and/or telephony. Real experience with room systems (Teams Rooms, Cisco Webex) and AV control gear (Crestron, Extron). Working knowledge of enterprise telephony/UC (Cisco Call Manager, Teams Phone, SIP trunking). Experience with MDM/MAM (Intune or similar) and device lifecycle management. Strong testing and validation discipline, with the ability to train and mentor other team members on AV, UC/telephony, and mobility systems. Strong vendor coordination and documentation skills. Able to travel to sites as needed for installs, events, and cutovers.
Job Description Salesforce Business Applications & Systems Manager Location: New York (Hybrid) Department: Technology Reports to: Senior Technology Leadership About the Opportunity A premium hospitality organization is seeking a hands-on technology professional to manage the business applications and digital platforms that support its operations and customer experience. This role connects operational needs with practical technology solutions. You will oversee core applications, coordinate integrations, lead implementations, and manage external technology partners. Your remit will span customer relationship management, reservations, point of sale, payments, and customer-facing digital channels. Working closely with business teams and technology specialists, you will help ensure these systems are reliable, connected, and configured to support day-to-day service as well as future growth. What You'll Do Business Applications & Operational Support Take ownership of essential business platforms, including CRM, reservation, customer management, and point-of-sale systems. Serve as a primary internal resource for application functionality, configuration, and user support. Partner with operational teams to understand requirements and translate them into system improvements. Identify opportunities to simplify processes, automate recurring tasks, and improve the user experience. Coordinate application updates, configuration changes, testing, documentation, and ongoing maintenance. Integrations & Data Quality Oversee connections between business applications, payment services, websites, mobile applications, and other digital platforms. Work with developers and implementation partners to define integration requirements and manage data flows. Investigate issues involving application connectivity, inconsistent records, and system performance. Maintain clear documentation of integrations, dependencies, and support processes. Work with technical partners to address reliability, security, and scalability requirements. Project Delivery & Operational Readiness Lead application projects from discovery and requirements gathering through implementation, testing, training, and launch. Develop project plans that define scope, milestones, budgets, dependencies, and delivery risks. Coordinate business stakeholders, internal specialists, and external partners throughout delivery. Prepare teams for new systems and operational launches through readiness reviews, user testing, and training. Support prioritization, release planning, and iterative development practices where appropriate. Oversee the transition from implementation to ongoing support and improvement. Technology Partner Management Evaluate software providers, implementation specialists, and development agencies. Assess proposed solutions against operational needs, integration requirements, cost, security, and growth plans. Establish clear expectations for deliverables, service quality, timelines, and ongoing support. Monitor vendor performance and address issues affecting delivery or service. Hold partners accountable for practical solutions, consistent execution, and value. Website & Mobile Platforms Coordinate website and mobile application projects with business stakeholders and external delivery teams. Translate customer and operational needs into clear functional requirements. Manage testing, release coordination, and post-launch enhancements. Help maintain a consistent, dependable experience across customer-facing digital channels. What You'll Bring Demonstrated experience managing business applications, enterprise systems, or a comparable technology function. Hands-on experience implementing and supporting CRM platforms. Familiarity with hospitality applications such as reservations, point of sale, customer profiles, or membership management. A working understanding of APIs, webhooks, system integrations, and data flows. Experience delivering technology projects from requirements gathering through go-live. Experience managing software vendors, implementation partners, or development agencies. Strong analytical skills and a practical approach to troubleshooting. The ability to explain technical issues clearly to operational colleagues and communicate business needs to technical teams. Strong organizational skills, sound judgment, and the ability to manage competing priorities. A proactive approach to ownership, follow-through, and cross-functional collaboration. Preferred Experience A background in upscale hospitality, restaurants, hotels, or other high-touch service environments. CRM administration, configuration, or implementation experience. Familiarity with reservation, guest engagement, membership, or loyalty platforms. Experience connecting customer, transaction, reservation, and payment systems. Involvement in website or mobile application delivery. Experience supporting technology across multiple operating locations. Experience preparing systems and users for new business openings or significant operational launches. Success in This Role You combine technical understanding with an appreciation for how hospitality teams work. You are comfortable moving between application configuration, project coordination, troubleshooting, and vendor discussions. You build productive relationships with operational colleagues, keep delivery organized, and focus on systems that make work easier for employees and the experience more seamless for customers.
11/14/2026
Full time
Job Description Salesforce Business Applications & Systems Manager Location: New York (Hybrid) Department: Technology Reports to: Senior Technology Leadership About the Opportunity A premium hospitality organization is seeking a hands-on technology professional to manage the business applications and digital platforms that support its operations and customer experience. This role connects operational needs with practical technology solutions. You will oversee core applications, coordinate integrations, lead implementations, and manage external technology partners. Your remit will span customer relationship management, reservations, point of sale, payments, and customer-facing digital channels. Working closely with business teams and technology specialists, you will help ensure these systems are reliable, connected, and configured to support day-to-day service as well as future growth. What You'll Do Business Applications & Operational Support Take ownership of essential business platforms, including CRM, reservation, customer management, and point-of-sale systems. Serve as a primary internal resource for application functionality, configuration, and user support. Partner with operational teams to understand requirements and translate them into system improvements. Identify opportunities to simplify processes, automate recurring tasks, and improve the user experience. Coordinate application updates, configuration changes, testing, documentation, and ongoing maintenance. Integrations & Data Quality Oversee connections between business applications, payment services, websites, mobile applications, and other digital platforms. Work with developers and implementation partners to define integration requirements and manage data flows. Investigate issues involving application connectivity, inconsistent records, and system performance. Maintain clear documentation of integrations, dependencies, and support processes. Work with technical partners to address reliability, security, and scalability requirements. Project Delivery & Operational Readiness Lead application projects from discovery and requirements gathering through implementation, testing, training, and launch. Develop project plans that define scope, milestones, budgets, dependencies, and delivery risks. Coordinate business stakeholders, internal specialists, and external partners throughout delivery. Prepare teams for new systems and operational launches through readiness reviews, user testing, and training. Support prioritization, release planning, and iterative development practices where appropriate. Oversee the transition from implementation to ongoing support and improvement. Technology Partner Management Evaluate software providers, implementation specialists, and development agencies. Assess proposed solutions against operational needs, integration requirements, cost, security, and growth plans. Establish clear expectations for deliverables, service quality, timelines, and ongoing support. Monitor vendor performance and address issues affecting delivery or service. Hold partners accountable for practical solutions, consistent execution, and value. Website & Mobile Platforms Coordinate website and mobile application projects with business stakeholders and external delivery teams. Translate customer and operational needs into clear functional requirements. Manage testing, release coordination, and post-launch enhancements. Help maintain a consistent, dependable experience across customer-facing digital channels. What You'll Bring Demonstrated experience managing business applications, enterprise systems, or a comparable technology function. Hands-on experience implementing and supporting CRM platforms. Familiarity with hospitality applications such as reservations, point of sale, customer profiles, or membership management. A working understanding of APIs, webhooks, system integrations, and data flows. Experience delivering technology projects from requirements gathering through go-live. Experience managing software vendors, implementation partners, or development agencies. Strong analytical skills and a practical approach to troubleshooting. The ability to explain technical issues clearly to operational colleagues and communicate business needs to technical teams. Strong organizational skills, sound judgment, and the ability to manage competing priorities. A proactive approach to ownership, follow-through, and cross-functional collaboration. Preferred Experience A background in upscale hospitality, restaurants, hotels, or other high-touch service environments. CRM administration, configuration, or implementation experience. Familiarity with reservation, guest engagement, membership, or loyalty platforms. Experience connecting customer, transaction, reservation, and payment systems. Involvement in website or mobile application delivery. Experience supporting technology across multiple operating locations. Experience preparing systems and users for new business openings or significant operational launches. Success in This Role You combine technical understanding with an appreciation for how hospitality teams work. You are comfortable moving between application configuration, project coordination, troubleshooting, and vendor discussions. You build productive relationships with operational colleagues, keep delivery organized, and focus on systems that make work easier for employees and the experience more seamless for customers.
Pay Range: $50.00hr - $55.00hr Job Overview: The mission is to protect, provide for, and progress the software and systems behind all of the organization's services with an ever-watchful eye on their availability, latency, performance, integration, and capacity to ensure the ultimate customer experience. Requirements: Must possess strong documentation and communication skills. Demonstrate working knowledge of automation principles. Intermediate understanding of core technical concepts. Hands-on intermediate knowledge of primary skills and subjects, with advanced proficiency in at least one discipline: ITIL/ITSM Principles and Practice; Software Development Lifecycle (SDLC); Infrastructure (Unix, Windows, Mainframe) Administration; Network Architecture (Layer 1 to Layer 3); Middleware & Runtime Environments (such as J2EE/.NET/etc); Load balancers and application firewalls (WAFs); Logging and Monitoring methods, standards and tools; DevOps Concepts & Tooling; Resiliency, High Availability & Business Continuity Planning/Management; Caching Concepts & Content Delivery Networks; Configuration Management (& Infrastructure as Code); Cloud Concepts, Architecture and Platform as a Service (PaaS) Concepts. Advanced understanding of Role Based Access Controls (RBAC) and Access Management (SAML, LTPA, SSO, OAuth). Self-driven with the ability to execute necessary tasks and duties independently. Strong analytical and critical thinking skills. Advanced knowledge of Internet architecture and project delivery. Intermediate knowledge of network troubleshooting. Foundational knowledge of cryptographic services (HSMs/Certificates). Mindset and Behavior Guidelines: Sense of urgency. Customer-focused mindset with a deep understanding of key customer journeys and user experience. Effective communication across all technical and managerial levels. Curiosity and a drive for continuous learning and continuous improvement. Ability to coach and mentor team members. Willingness to embrace risk and seek simplicity. Dedication to knowledge sharing and technical writing. Strong multi-tasking abilities and comfort handling difficult conversations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $50.00hr - $55.00hr Job Overview: The mission is to protect, provide for, and progress the software and systems behind all of the organization's services with an ever-watchful eye on their availability, latency, performance, integration, and capacity to ensure the ultimate customer experience. Requirements: Must possess strong documentation and communication skills. Demonstrate working knowledge of automation principles. Intermediate understanding of core technical concepts. Hands-on intermediate knowledge of primary skills and subjects, with advanced proficiency in at least one discipline: ITIL/ITSM Principles and Practice; Software Development Lifecycle (SDLC); Infrastructure (Unix, Windows, Mainframe) Administration; Network Architecture (Layer 1 to Layer 3); Middleware & Runtime Environments (such as J2EE/.NET/etc); Load balancers and application firewalls (WAFs); Logging and Monitoring methods, standards and tools; DevOps Concepts & Tooling; Resiliency, High Availability & Business Continuity Planning/Management; Caching Concepts & Content Delivery Networks; Configuration Management (& Infrastructure as Code); Cloud Concepts, Architecture and Platform as a Service (PaaS) Concepts. Advanced understanding of Role Based Access Controls (RBAC) and Access Management (SAML, LTPA, SSO, OAuth). Self-driven with the ability to execute necessary tasks and duties independently. Strong analytical and critical thinking skills. Advanced knowledge of Internet architecture and project delivery. Intermediate knowledge of network troubleshooting. Foundational knowledge of cryptographic services (HSMs/Certificates). Mindset and Behavior Guidelines: Sense of urgency. Customer-focused mindset with a deep understanding of key customer journeys and user experience. Effective communication across all technical and managerial levels. Curiosity and a drive for continuous learning and continuous improvement. Ability to coach and mentor team members. Willingness to embrace risk and seek simplicity. Dedication to knowledge sharing and technical writing. Strong multi-tasking abilities and comfort handling difficult conversations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $82.12hr - $87.12hr Job Overview: The FEP Operations Center is seeking a senior or lead mainframe z/OS Systems Engineer to support the mainframe platform and environments and help in the maintenance, transformation, and modernization of the FEPOC mainframe technology stack. The focus will be on mainframe security (RACF, Encryption of data at rest and data in transit, CyberArk integration to RACF, and Vulnerability assessment and mitigation on mainframe). Tasks: Lead and participate in the analysis, design, development, and implementation of mainframe system engineering activities. Work with existing mainframe managed service provider to improve and optimize services to internal and external customers and improve resiliency and availability of the z/OS mainframe platform. Analyze and recommend improvements to the scalability and resiliency of applications and systems running on Z platform. Provide hands on technical support for incident assessment and resolution for restoration of service. Support problem Root Cause Analysis (RCA). Competencies: Solid leadership and hands on technical experience. SYSPLEX and ICF configuration and tuning. CyberArk integration with RACF. Mainframe pervasive encryption and key management process. Vanguard compliance manager. Data encryption of data in transit and data at rest for mainframe. Good project management and ability to provide technical guidance to diverse teams. Internal drive, intellectual curiosity, ability to learn, and desire to help the customers succeed. Strong technical skills as well as good business acumen. Comfortable working with all levels of the organization. Required Skills: Infrastructure engineer with a minimum of 8-10 years experience supporting IBM zOS Systems in a SYSPLEX environment with the following skills: RACF -Security Administration 5-10 years experience. ZOS Systems Programmer 5-10 years of experience. CICS TS Systems Programming 5 -10 years of experience. MQ 5-10 years Systems Programming. DB2 5-10 years usage , doesn't have to be at Systems Programming level. ISV Production installation experience. General Systems Automation support (IBM System Automation). General Batch Scheduling support Control-M. Strongly Desired Skills: SYSPLEX and ICF configuration and tuning. Experience in de-coupling Sysplex environment is a plus. Working knowledge of network communication protocols (TCPIP). Excellent knowledge of hardware infrastructure of IBM z16 and Dell/EMC storage subsystems. Pervasive encryption on z/OS. Ransomware solutioning for mainframe. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $82.12hr - $87.12hr Job Overview: The FEP Operations Center is seeking a senior or lead mainframe z/OS Systems Engineer to support the mainframe platform and environments and help in the maintenance, transformation, and modernization of the FEPOC mainframe technology stack. The focus will be on mainframe security (RACF, Encryption of data at rest and data in transit, CyberArk integration to RACF, and Vulnerability assessment and mitigation on mainframe). Tasks: Lead and participate in the analysis, design, development, and implementation of mainframe system engineering activities. Work with existing mainframe managed service provider to improve and optimize services to internal and external customers and improve resiliency and availability of the z/OS mainframe platform. Analyze and recommend improvements to the scalability and resiliency of applications and systems running on Z platform. Provide hands on technical support for incident assessment and resolution for restoration of service. Support problem Root Cause Analysis (RCA). Competencies: Solid leadership and hands on technical experience. SYSPLEX and ICF configuration and tuning. CyberArk integration with RACF. Mainframe pervasive encryption and key management process. Vanguard compliance manager. Data encryption of data in transit and data at rest for mainframe. Good project management and ability to provide technical guidance to diverse teams. Internal drive, intellectual curiosity, ability to learn, and desire to help the customers succeed. Strong technical skills as well as good business acumen. Comfortable working with all levels of the organization. Required Skills: Infrastructure engineer with a minimum of 8-10 years experience supporting IBM zOS Systems in a SYSPLEX environment with the following skills: RACF -Security Administration 5-10 years experience. ZOS Systems Programmer 5-10 years of experience. CICS TS Systems Programming 5 -10 years of experience. MQ 5-10 years Systems Programming. DB2 5-10 years usage , doesn't have to be at Systems Programming level. ISV Production installation experience. General Systems Automation support (IBM System Automation). General Batch Scheduling support Control-M. Strongly Desired Skills: SYSPLEX and ICF configuration and tuning. Experience in de-coupling Sysplex environment is a plus. Working knowledge of network communication protocols (TCPIP). Excellent knowledge of hardware infrastructure of IBM z16 and Dell/EMC storage subsystems. Pervasive encryption on z/OS. Ransomware solutioning for mainframe. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Description The Infrastructure Operations Engineer is an integral part of our client's Technology & Information Services team. This role will be responsible for the implementation, maintenance, support, and decommissioning of physical and virtual server and storage systems, ensuring that these platforms are consistently configured, secure, and reliable across the organization's global technology platform, while performing routine operational tasks, including system patching, upgrades, backups, and recovery testing, in line with company policies and change management processes. This role also provides opportunities to develop leadership skills through mentoring colleagues, leading operational initiatives, coordinating team activities, and supporting management in the delivery of strategic and operational objectives, preparing individuals for future leadership responsibilities within the Infrastructure Operations function. This role will be located in the Las Vegas office. Please note that this role is eligible for a flexible working schedule that allows for a hybrid and in-office presence. Other key responsibilities include: Troubleshooting complex infrastructure incidents and service requests, working closely with Design and Engineering Team and vendors to drive timely resolution and root cause analysis Monitoring the health, performance, and capacity of infrastructure systems, proactively identifying and resolving issues to minimize downtime and service disruption Supporting infrastructure lifecycle management, including hardware and software refreshes, migrations, and decommissioning, in accordance with firm standards and project timelines Maintaining accurate and up to date technical documentation, including standard operating procedures, system inventories, configuration records, and topology diagrams Identifying technical and operational challenges and implement effective solutions Working with the Infrastructure Operations Manager to support, mentor and develop engineers to enhance team capability and performance Acting as a technical leader and escalation point for complex infrastructure issues Leading projects and operational initiatives from planning through implementation and review Planning, coordinating, and monitoring operational workstreams, ensuring tasks are appropriately assigned, progress is tracked, and deliverables are completed within agreed timeline Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that the company retains We'd love to hear from you if you: Demonstrate good knowledge of ITIL, ITSM, Problem Management, Service Management and Change Management frameworks Possess the analytical skills needed to troubleshoot a variety of symptoms, diagnose problems, and test, recommend and implement solutions to technology problems Exhibit well-developed and professional interpersonal skills, and the ability to interact effectively with people at all organizational levels of the company And have: ITIL Foundation Bachelor's degree or Higher Education Diploma in Information Technology or related field; equivalent work experience can be considered in lieu of Bachelor's degree Microsoft Certification or equivalent experience, preferably VMWare Certification (VCP) or equivalent experience, preferably A minimum of seven (7) years' progressive computer systems management and support experience, preferably in a multi-site enterprise-scale environment A minimum of five (5) years' experience of installing and maintaining Windows servers, including operating system installation, configuration, administration, maintenance and troubleshooting A minimum of five (5) years' experience of installing, maintaining, and supporting Enterprise server, storage and backup systems - in particular Dell servers, storage and backup systems; experience of Storage Area Networking, PURE Storage arrays, preferably A minimum of five (5) years' experience with Active Directory in a large multi-site Microsoft environment, including, but not limited to, understanding and supporting directory services, DHCP, DNS, and Group Policies A minimum of five (5) years' experience of installing, maintaining, and supporting high availability systems using VMware Experience with VMWare NSX, vSAN and other vSphere supporting technologies A minimum of five (5) years' experience installing, maintaining, and supporting RHEL Linux and Kubernetes based systems Citizenship: U.S. or Green Card
11/14/2026
Full time
Job Description The Infrastructure Operations Engineer is an integral part of our client's Technology & Information Services team. This role will be responsible for the implementation, maintenance, support, and decommissioning of physical and virtual server and storage systems, ensuring that these platforms are consistently configured, secure, and reliable across the organization's global technology platform, while performing routine operational tasks, including system patching, upgrades, backups, and recovery testing, in line with company policies and change management processes. This role also provides opportunities to develop leadership skills through mentoring colleagues, leading operational initiatives, coordinating team activities, and supporting management in the delivery of strategic and operational objectives, preparing individuals for future leadership responsibilities within the Infrastructure Operations function. This role will be located in the Las Vegas office. Please note that this role is eligible for a flexible working schedule that allows for a hybrid and in-office presence. Other key responsibilities include: Troubleshooting complex infrastructure incidents and service requests, working closely with Design and Engineering Team and vendors to drive timely resolution and root cause analysis Monitoring the health, performance, and capacity of infrastructure systems, proactively identifying and resolving issues to minimize downtime and service disruption Supporting infrastructure lifecycle management, including hardware and software refreshes, migrations, and decommissioning, in accordance with firm standards and project timelines Maintaining accurate and up to date technical documentation, including standard operating procedures, system inventories, configuration records, and topology diagrams Identifying technical and operational challenges and implement effective solutions Working with the Infrastructure Operations Manager to support, mentor and develop engineers to enhance team capability and performance Acting as a technical leader and escalation point for complex infrastructure issues Leading projects and operational initiatives from planning through implementation and review Planning, coordinating, and monitoring operational workstreams, ensuring tasks are appropriately assigned, progress is tracked, and deliverables are completed within agreed timeline Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that the company retains We'd love to hear from you if you: Demonstrate good knowledge of ITIL, ITSM, Problem Management, Service Management and Change Management frameworks Possess the analytical skills needed to troubleshoot a variety of symptoms, diagnose problems, and test, recommend and implement solutions to technology problems Exhibit well-developed and professional interpersonal skills, and the ability to interact effectively with people at all organizational levels of the company And have: ITIL Foundation Bachelor's degree or Higher Education Diploma in Information Technology or related field; equivalent work experience can be considered in lieu of Bachelor's degree Microsoft Certification or equivalent experience, preferably VMWare Certification (VCP) or equivalent experience, preferably A minimum of seven (7) years' progressive computer systems management and support experience, preferably in a multi-site enterprise-scale environment A minimum of five (5) years' experience of installing and maintaining Windows servers, including operating system installation, configuration, administration, maintenance and troubleshooting A minimum of five (5) years' experience of installing, maintaining, and supporting Enterprise server, storage and backup systems - in particular Dell servers, storage and backup systems; experience of Storage Area Networking, PURE Storage arrays, preferably A minimum of five (5) years' experience with Active Directory in a large multi-site Microsoft environment, including, but not limited to, understanding and supporting directory services, DHCP, DNS, and Group Policies A minimum of five (5) years' experience of installing, maintaining, and supporting high availability systems using VMware Experience with VMWare NSX, vSAN and other vSphere supporting technologies A minimum of five (5) years' experience installing, maintaining, and supporting RHEL Linux and Kubernetes based systems Citizenship: U.S. or Green Card
Job description Why Work Here? Help shape the systems and technology behind WPI's manufacturing operations. The Manufacturing Systems Engineer is a hands-on technical role that turns operational needs into practical, scalable, and supportable solutions. About the Role Reporting to the Operations Systems Manager, the Manufacturing Systems Engineer designs, builds, integrates, supports, and improves applications and workflows used by WPI's manufacturing teams. This hands-on role serves as technical owner for assigned applications, with QuickBase as the primary platform. The successful candidate will configure applications, build workflows and integrations, troubleshoot issues, and move solutions from requirements through production support. Success requires understanding WPI's operations and delivering solutions that are adopted, documented, reliable, and supportable. What You'll Do Manufacturing Execution System Engineering and Solution Delivery Design, configure, test, deploy, and improve applications and workflows supporting manufacturing operations. Translate operational requirements into practical system designs, data models, workflows, reports, automations, and integrations. Serve as technical owner and subject matter expert for QuickBase and other assigned manufacturing execution systems applications. Simplify processes, reduce manual effort, and improve data quality and reliability. Deliver solutions from discovery through production support while balancing usability, security, maintainability, cost, and long-term value. Application and Platform Ownership Own and continuously improve assigned manufacturing execution system applications. Manage data models, access, workflows, automations, dashboards, and reports. Troubleshoot application, integration, performance, and data issues, correcting recurring root causes. Maintain appropriate development, testing, validation, change management, and release practices. Apply WPI standards for access, data handling, change management, documentation, and support in partnership with Information Technology. Monitor application health, data quality, automation, and integration reliability, with clear ownership and support procedures. Integration and Automation Develop and support integrations among QuickBase, Procore, Viewpoint Vista, Microsoft 365, and other WPI systems. Use APIs, connectors, webhooks, scripting, and low-code tools to connect systems and automate processes. Diagnose integration and data-flow failures with attention to exception handling, permissions, data integrity, and supportability. Favor practical, maintainable solutions over unnecessary technical complexity. Documentation, Training, and Support Maintain technical documentation, system diagrams, data mappings, test plans, release records, and support procedures. Develop user guidance and training for application and process changes. Provide advanced support and establish clear escalation paths with Information Technology and the Help Desk. Address recurring support issues through system, process, documentation, or training improvements. Transition new solutions into sustainable operational support. How Success Will Be Measured Solutions are adopted by operational teams and reduce manual work, errors, or process delays. Assigned applications and integrations are reliable, documented, secure, and supportable. Projects move predictably from discovery through deployment and production support. Data quality, workflow consistency, and visibility improve across supported manufacturing processes. Recurring support issues are reduced through root-cause correction, automation, documentation, or training. What We're Looking For Three or more years of related experience in business applications, manufacturing technology, workflow automation, systems integration, or a comparable role. Equivalent education and practical experience will be considered. QuickBase development or administration experience is strongly preferred. Comparable low-code platform experience will be considered, especially in manufacturing, specialty contracting, engineering, field services, or another project-based industry. Experience with application configuration, workflow design, data modeling, automation, reporting, testing, troubleshooting, and support. Working knowledge of APIs, connectors, authentication, JSON, webhooks, or related integration concepts. Strong analytical and troubleshooting skills with the ability to identify root causes rather than simply address symptoms. Strong communication skills with technical and nontechnical stakeholders. Ability to manage competing priorities and move work from concept through operational use. Commitment to documentation, standardization, reliability, and responsive internal service. Nice to Have Experience with one or more of the following is beneficial; expertise across the full stack is not expected. Experience with Autodesk Forma & Procore Experience with Viewpoint Vista or comparable enterprise resource planning platforms. Experience with Microsoft 365, Fabric, Power Automate, Power BI, SharePoint, or related tools. Experience supporting integrations using APIs, middleware, integration platforms, or scripting. Working knowledge of SQL, PowerShell, Python, JavaScript, or similar technologies. Experience with manufacturing data, document control, estimating, preconstruction, project management, BIM, engineering, or safety systems. Work Environment Primarily office-based with responsibilities across the organization. Occasional evening or weekend work may be required to support maintenance, upgrades, releases, or operational needs. Travel approximately once per quarter to manufacturing offices. Compensation Compensation is commensurate with experience, qualifications, and demonstrated skills. Career Growth This role offers growth across manufacturing technology, enterprise applications, integration, automation, data, business-process improvement, and solution engineering. Benefits At WPI our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life. In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer: Competitive pay Incentive bonus plan 401(k) retirement savings plan with match Medical, prescription drug, dental and vision insurance plans with flexible spending account option Life insurance, accidental death, and disability benefits Flexible paid time off policy and paid holidays Professional development opportunities and certifications About Western Partitions, Inc. Western Partitions, Inc. is a specialty contractor serving multiple regions, with a strong emphasis on safety, quality, integrity, innovation, customer service, and employee development. WPI provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. WPI is a background screening, drug-free workplace. This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice.
11/14/2026
Full time
Job description Why Work Here? Help shape the systems and technology behind WPI's manufacturing operations. The Manufacturing Systems Engineer is a hands-on technical role that turns operational needs into practical, scalable, and supportable solutions. About the Role Reporting to the Operations Systems Manager, the Manufacturing Systems Engineer designs, builds, integrates, supports, and improves applications and workflows used by WPI's manufacturing teams. This hands-on role serves as technical owner for assigned applications, with QuickBase as the primary platform. The successful candidate will configure applications, build workflows and integrations, troubleshoot issues, and move solutions from requirements through production support. Success requires understanding WPI's operations and delivering solutions that are adopted, documented, reliable, and supportable. What You'll Do Manufacturing Execution System Engineering and Solution Delivery Design, configure, test, deploy, and improve applications and workflows supporting manufacturing operations. Translate operational requirements into practical system designs, data models, workflows, reports, automations, and integrations. Serve as technical owner and subject matter expert for QuickBase and other assigned manufacturing execution systems applications. Simplify processes, reduce manual effort, and improve data quality and reliability. Deliver solutions from discovery through production support while balancing usability, security, maintainability, cost, and long-term value. Application and Platform Ownership Own and continuously improve assigned manufacturing execution system applications. Manage data models, access, workflows, automations, dashboards, and reports. Troubleshoot application, integration, performance, and data issues, correcting recurring root causes. Maintain appropriate development, testing, validation, change management, and release practices. Apply WPI standards for access, data handling, change management, documentation, and support in partnership with Information Technology. Monitor application health, data quality, automation, and integration reliability, with clear ownership and support procedures. Integration and Automation Develop and support integrations among QuickBase, Procore, Viewpoint Vista, Microsoft 365, and other WPI systems. Use APIs, connectors, webhooks, scripting, and low-code tools to connect systems and automate processes. Diagnose integration and data-flow failures with attention to exception handling, permissions, data integrity, and supportability. Favor practical, maintainable solutions over unnecessary technical complexity. Documentation, Training, and Support Maintain technical documentation, system diagrams, data mappings, test plans, release records, and support procedures. Develop user guidance and training for application and process changes. Provide advanced support and establish clear escalation paths with Information Technology and the Help Desk. Address recurring support issues through system, process, documentation, or training improvements. Transition new solutions into sustainable operational support. How Success Will Be Measured Solutions are adopted by operational teams and reduce manual work, errors, or process delays. Assigned applications and integrations are reliable, documented, secure, and supportable. Projects move predictably from discovery through deployment and production support. Data quality, workflow consistency, and visibility improve across supported manufacturing processes. Recurring support issues are reduced through root-cause correction, automation, documentation, or training. What We're Looking For Three or more years of related experience in business applications, manufacturing technology, workflow automation, systems integration, or a comparable role. Equivalent education and practical experience will be considered. QuickBase development or administration experience is strongly preferred. Comparable low-code platform experience will be considered, especially in manufacturing, specialty contracting, engineering, field services, or another project-based industry. Experience with application configuration, workflow design, data modeling, automation, reporting, testing, troubleshooting, and support. Working knowledge of APIs, connectors, authentication, JSON, webhooks, or related integration concepts. Strong analytical and troubleshooting skills with the ability to identify root causes rather than simply address symptoms. Strong communication skills with technical and nontechnical stakeholders. Ability to manage competing priorities and move work from concept through operational use. Commitment to documentation, standardization, reliability, and responsive internal service. Nice to Have Experience with one or more of the following is beneficial; expertise across the full stack is not expected. Experience with Autodesk Forma & Procore Experience with Viewpoint Vista or comparable enterprise resource planning platforms. Experience with Microsoft 365, Fabric, Power Automate, Power BI, SharePoint, or related tools. Experience supporting integrations using APIs, middleware, integration platforms, or scripting. Working knowledge of SQL, PowerShell, Python, JavaScript, or similar technologies. Experience with manufacturing data, document control, estimating, preconstruction, project management, BIM, engineering, or safety systems. Work Environment Primarily office-based with responsibilities across the organization. Occasional evening or weekend work may be required to support maintenance, upgrades, releases, or operational needs. Travel approximately once per quarter to manufacturing offices. Compensation Compensation is commensurate with experience, qualifications, and demonstrated skills. Career Growth This role offers growth across manufacturing technology, enterprise applications, integration, automation, data, business-process improvement, and solution engineering. Benefits At WPI our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life. In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer: Competitive pay Incentive bonus plan 401(k) retirement savings plan with match Medical, prescription drug, dental and vision insurance plans with flexible spending account option Life insurance, accidental death, and disability benefits Flexible paid time off policy and paid holidays Professional development opportunities and certifications About Western Partitions, Inc. Western Partitions, Inc. is a specialty contractor serving multiple regions, with a strong emphasis on safety, quality, integrity, innovation, customer service, and employee development. WPI provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. WPI is a background screening, drug-free workplace. This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice.
KAYGEN is an emerging leader in providing top talent for technology-based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project-based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries. Title: Active Directory & Microsoft Intune Consultant Location: Los Angeles, CA Duration: 12 Months Plus Position Summary: We are seeking an experienced Active Directory & Microsoft Intune Consultant to support the organization's enterprise IT infrastructure, endpoint management, and directory services. The consultant will be responsible for managing and maintaining Microsoft Active Directory environments, administering Microsoft Intune for endpoint management, implementing, and troubleshooting Group Policy Objects (GPOs), and resolving complex infrastructure and endpoint-related issues. The ideal candidate will have strong hands-on experience with Active Directory administration, Microsoft Intune, Group Policy management, Windows operating systems, and enterprise-level troubleshooting in a large IT environment. Key Responsibilities: Administer, maintain, and support Microsoft Active Directory (AD) environments, including user accounts, security groups, organizational units (OUs), permissions, and access management. Manage and administer Microsoft Intune for endpoint configuration, device enrolment, compliance policies, application deployment, and device management. Create, configure, manage, and troubleshoot Group Policy Objects (GPOs) to enforce organizational security standards and desktop configurations. Troubleshoot Active Directory authentication, account lockouts, replication, DNS, Group Policy, and domain connectivity issues. Support Microsoft Entra ID (Azure Active Directory) integration and synchronization with on-premises Active Directory environments. Configure and manage Windows device enrolment, configuration profiles, compliance policies, and security policies through Microsoft Intune. Troubleshoot Intune-related issues, including device enrolment failures, policy deployment, application installation, compliance status, and device synchronization. Support endpoint management for Windows desktops, laptops, and other enterprise-managed devices. Manage user access, authentication, permissions, and security configurations in accordance with organizational IT policies. Assist with Windows updates, patch management, endpoint security configurations, and device lifecycle management. Perform root cause analysis and resolve recurring Active Directory, Group Policy, and endpoint management issues. Monitor system performance, identify potential infrastructure issues, and implement corrective actions. Maintain technical documentation, configuration records, troubleshooting procedures, and operational support documentation. Collaborate with infrastructure, cybersecurity, service desk, and application support teams to ensure reliable IT operations. Minimum Required Qualifications: Bachelor's degree in computer science, Information Technology, Information Systems, or a related field, or equivalent professional experience. Minimum of 5 years of hands-on experience in Active Directory administration and enterprise IT infrastructure support. Strong experience managing and administering Microsoft Intune in an enterprise environment. Hands-on experience creating, configuring, managing, and troubleshooting Group Policy Objects (GPOs). Strong knowledge of Windows Server and Windows desktop operating systems. Experience troubleshooting Active Directory authentication, DNS, domain services, replication, and account management issues. Experience with endpoint enrolment, device configuration, compliance policies, and application deployment using Microsoft Intune. Knowledge of Microsoft Entra ID (Azure Active Directory), identity synchronization, and authentication technologies. Strong analytical, problem-solving, troubleshooting, and communication skills. Ability to work independently and collaborate with cross-functional IT teams. Preferred Qualifications: Microsoft certifications such as Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) or equivalent. Experience supporting large enterprise or public sector IT environments. Knowledge of Microsoft Configuration Manager (SCCM/MECM) and co-management with Intune. Experience with PowerShell scripting for Active Directory administration, automation, and troubleshooting. Familiarity with Microsoft Defender for Endpoint and endpoint security management. Understanding of identity and access management, security policies, and enterprise IT infrastructure best practices. Experience supporting Windows Autopilot and modern endpoint provisioning. Experience working in environments with strict security, compliance, and operational requirements. Technical Skills: Microsoft Active Directory (AD DS) Microsoft Intune / Endpoint Management Group Policy Objects (GPO) Microsoft Entra ID (Azure AD) Windows Server and Windows 10/11 DNS, DHCP, and Domain Services Device Enrolment and Compliance Management Application Deployment and Configuration Profiles PowerShell Scripting Microsoft Defender for Endpoint SCCM / Microsoft Configuration Manager At KAYGEN, people are at the heart of everything we do. We foster a diverse, inclusive, and employee-driven culture where every individual is valued, empowered, and encouraged to bring their authentic self to work. Our candidate-first approach means we are committed to understanding your career goals and connecting you with opportunities that align with your aspirations, skills, and potential. Whether you're taking the next step in your career or searching for your dream opportunity, KAYGEN is more than a staffing partner-we're a community dedicated to helping you grow, succeed, and thrive. Join us and discover a place where your talent is recognized, your ambitions are supported, and your future is built alongside a team that invests in your success every step of the way. Our team of experienced staffing experts will work with you to find you the best opportunity. For more information, please visit us at . Benefits: Free Healthcare Insurance 401(k) Retirement Plan Free Life Insurance Sick Time Off Achieve your Kaizen by clicking here. A unique and exclusive talent community supported by KAYGEN, that includes programs like: Mentorship Program Certifications Referrals Family and Wellness benefits Continuous Growth and Career Development
11/14/2026
Full time
KAYGEN is an emerging leader in providing top talent for technology-based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project-based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries. Title: Active Directory & Microsoft Intune Consultant Location: Los Angeles, CA Duration: 12 Months Plus Position Summary: We are seeking an experienced Active Directory & Microsoft Intune Consultant to support the organization's enterprise IT infrastructure, endpoint management, and directory services. The consultant will be responsible for managing and maintaining Microsoft Active Directory environments, administering Microsoft Intune for endpoint management, implementing, and troubleshooting Group Policy Objects (GPOs), and resolving complex infrastructure and endpoint-related issues. The ideal candidate will have strong hands-on experience with Active Directory administration, Microsoft Intune, Group Policy management, Windows operating systems, and enterprise-level troubleshooting in a large IT environment. Key Responsibilities: Administer, maintain, and support Microsoft Active Directory (AD) environments, including user accounts, security groups, organizational units (OUs), permissions, and access management. Manage and administer Microsoft Intune for endpoint configuration, device enrolment, compliance policies, application deployment, and device management. Create, configure, manage, and troubleshoot Group Policy Objects (GPOs) to enforce organizational security standards and desktop configurations. Troubleshoot Active Directory authentication, account lockouts, replication, DNS, Group Policy, and domain connectivity issues. Support Microsoft Entra ID (Azure Active Directory) integration and synchronization with on-premises Active Directory environments. Configure and manage Windows device enrolment, configuration profiles, compliance policies, and security policies through Microsoft Intune. Troubleshoot Intune-related issues, including device enrolment failures, policy deployment, application installation, compliance status, and device synchronization. Support endpoint management for Windows desktops, laptops, and other enterprise-managed devices. Manage user access, authentication, permissions, and security configurations in accordance with organizational IT policies. Assist with Windows updates, patch management, endpoint security configurations, and device lifecycle management. Perform root cause analysis and resolve recurring Active Directory, Group Policy, and endpoint management issues. Monitor system performance, identify potential infrastructure issues, and implement corrective actions. Maintain technical documentation, configuration records, troubleshooting procedures, and operational support documentation. Collaborate with infrastructure, cybersecurity, service desk, and application support teams to ensure reliable IT operations. Minimum Required Qualifications: Bachelor's degree in computer science, Information Technology, Information Systems, or a related field, or equivalent professional experience. Minimum of 5 years of hands-on experience in Active Directory administration and enterprise IT infrastructure support. Strong experience managing and administering Microsoft Intune in an enterprise environment. Hands-on experience creating, configuring, managing, and troubleshooting Group Policy Objects (GPOs). Strong knowledge of Windows Server and Windows desktop operating systems. Experience troubleshooting Active Directory authentication, DNS, domain services, replication, and account management issues. Experience with endpoint enrolment, device configuration, compliance policies, and application deployment using Microsoft Intune. Knowledge of Microsoft Entra ID (Azure Active Directory), identity synchronization, and authentication technologies. Strong analytical, problem-solving, troubleshooting, and communication skills. Ability to work independently and collaborate with cross-functional IT teams. Preferred Qualifications: Microsoft certifications such as Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) or equivalent. Experience supporting large enterprise or public sector IT environments. Knowledge of Microsoft Configuration Manager (SCCM/MECM) and co-management with Intune. Experience with PowerShell scripting for Active Directory administration, automation, and troubleshooting. Familiarity with Microsoft Defender for Endpoint and endpoint security management. Understanding of identity and access management, security policies, and enterprise IT infrastructure best practices. Experience supporting Windows Autopilot and modern endpoint provisioning. Experience working in environments with strict security, compliance, and operational requirements. Technical Skills: Microsoft Active Directory (AD DS) Microsoft Intune / Endpoint Management Group Policy Objects (GPO) Microsoft Entra ID (Azure AD) Windows Server and Windows 10/11 DNS, DHCP, and Domain Services Device Enrolment and Compliance Management Application Deployment and Configuration Profiles PowerShell Scripting Microsoft Defender for Endpoint SCCM / Microsoft Configuration Manager At KAYGEN, people are at the heart of everything we do. We foster a diverse, inclusive, and employee-driven culture where every individual is valued, empowered, and encouraged to bring their authentic self to work. Our candidate-first approach means we are committed to understanding your career goals and connecting you with opportunities that align with your aspirations, skills, and potential. Whether you're taking the next step in your career or searching for your dream opportunity, KAYGEN is more than a staffing partner-we're a community dedicated to helping you grow, succeed, and thrive. Join us and discover a place where your talent is recognized, your ambitions are supported, and your future is built alongside a team that invests in your success every step of the way. Our team of experienced staffing experts will work with you to find you the best opportunity. For more information, please visit us at . Benefits: Free Healthcare Insurance 401(k) Retirement Plan Free Life Insurance Sick Time Off Achieve your Kaizen by clicking here. A unique and exclusive talent community supported by KAYGEN, that includes programs like: Mentorship Program Certifications Referrals Family and Wellness benefits Continuous Growth and Career Development
Pay Range: $82.12hr - $87.12hr Job Overview: The FEP Operations Center is seeking a senior or lead mainframe z/OS Systems Engineer to support the mainframe platform and environments and help in the maintenance, transformation, and modernization of the FEPOC mainframe technology stack. The focus will be on mainframe security (RACF, Encryption of data at rest and data in transit, CyberArk integration to RACF, and Vulnerability assessment and mitigation on mainframe). Tasks: Lead and participate in the analysis, design, development, and implementation of mainframe system engineering activities. Work with existing mainframe managed service provider to improve and optimize services to internal and external customers and improve resiliency and availability of the z/OS mainframe platform. Analyze and recommend improvements to the scalability and resiliency of applications and systems running on Z platform. Provide hands on technical support for incident assessment and resolution for restoration of service. Support problem Root Cause Analysis (RCA). Competencies: Solid leadership and hands on technical experience. SYSPLEX and ICF configuration and tuning. CyberArk integration with RACF. Mainframe pervasive encryption and key management process. Vanguard compliance manager. Data encryption of data in transit and data at rest for mainframe. Good project management and ability to provide technical guidance to diverse teams. Internal drive, intellectual curiosity, ability to learn, and desire to help the customers succeed. Strong technical skills as well as good business acumen. Comfortable working with all levels of the organization. Required Skills: Infrastructure engineer with a minimum of 8-10 years experience supporting IBM zOS Systems in a SYSPLEX environment with the following skills: RACF -Security Administration 5-10 years experience. ZOS Systems Programmer 5-10 years of experience. CICS TS Systems Programming 5 -10 years of experience. MQ 5-10 years Systems Programming. DB2 5-10 years usage , doesn't have to be at Systems Programming level. ISV Production installation experience. General Systems Automation support (IBM System Automation). General Batch Scheduling support Control-M. Strongly Desired Skills: SYSPLEX and ICF configuration and tuning. Experience in de-coupling Sysplex environment is a plus. Working knowledge of network communication protocols (TCPIP). Excellent knowledge of hardware infrastructure of IBM z16 and Dell/EMC storage subsystems. Pervasive encryption on z/OS. Ransomware solutioning for mainframe. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $82.12hr - $87.12hr Job Overview: The FEP Operations Center is seeking a senior or lead mainframe z/OS Systems Engineer to support the mainframe platform and environments and help in the maintenance, transformation, and modernization of the FEPOC mainframe technology stack. The focus will be on mainframe security (RACF, Encryption of data at rest and data in transit, CyberArk integration to RACF, and Vulnerability assessment and mitigation on mainframe). Tasks: Lead and participate in the analysis, design, development, and implementation of mainframe system engineering activities. Work with existing mainframe managed service provider to improve and optimize services to internal and external customers and improve resiliency and availability of the z/OS mainframe platform. Analyze and recommend improvements to the scalability and resiliency of applications and systems running on Z platform. Provide hands on technical support for incident assessment and resolution for restoration of service. Support problem Root Cause Analysis (RCA). Competencies: Solid leadership and hands on technical experience. SYSPLEX and ICF configuration and tuning. CyberArk integration with RACF. Mainframe pervasive encryption and key management process. Vanguard compliance manager. Data encryption of data in transit and data at rest for mainframe. Good project management and ability to provide technical guidance to diverse teams. Internal drive, intellectual curiosity, ability to learn, and desire to help the customers succeed. Strong technical skills as well as good business acumen. Comfortable working with all levels of the organization. Required Skills: Infrastructure engineer with a minimum of 8-10 years experience supporting IBM zOS Systems in a SYSPLEX environment with the following skills: RACF -Security Administration 5-10 years experience. ZOS Systems Programmer 5-10 years of experience. CICS TS Systems Programming 5 -10 years of experience. MQ 5-10 years Systems Programming. DB2 5-10 years usage , doesn't have to be at Systems Programming level. ISV Production installation experience. General Systems Automation support (IBM System Automation). General Batch Scheduling support Control-M. Strongly Desired Skills: SYSPLEX and ICF configuration and tuning. Experience in de-coupling Sysplex environment is a plus. Working knowledge of network communication protocols (TCPIP). Excellent knowledge of hardware infrastructure of IBM z16 and Dell/EMC storage subsystems. Pervasive encryption on z/OS. Ransomware solutioning for mainframe. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $32.00hr - $37.00hr Job Overview: The Training System Specialist serves as a primary administrative point of contact for Training and Enablement system needs. This role collaborates with cross-functional stakeholders to consult on training execution, support systems operational processes, and ensure effective platform administration. The role focuses strictly on system administration rather than content creation. Duties: Serves as a point of contact for Training & Enablement system administrative needs and requests. Collaborates effectively with organization Training & Development stakeholders such as managers, trainers, field personnel, customers, and others as needed. Consults on all topics associated with processes, operations, and execution of training requests. Partners with colleagues and stakeholders as needed for additional guidance on operational support, standards, issue resolution, and escalation, when required. Follows and promotes best practice approaches that drive compliance and role requirements. Effectively communicates any process improvement opportunities aligned to the Training & Development strategy. Deals with diverse and complex issues where analysis may require in-depth evaluation of many factors. Exercises judgment in evaluating methods and may determine criteria for obtaining solutions. Maintains and continuously improves the processes and systems required within the role. Participates in special projects as requested. Utilizes technology and systems required of the position, including ServiceNow, Learning Management Systems (Cornerstone, SuccessFactors), Learning Experience Platforms, and Google Suite. Skills/Abilities: Enables Training & Development overall success by processing requests for Enablement & Technology Administration with a focus on systems. Processes requests for users and customers. Sends personalized messages and manages CRM, LMS, and LXP source system data to ensure accuracy. Processes enrollment requests and training assignments in LMS and LXP as requested. Processes requests for learner support. Provides ongoing learner support, including troubleshooting, follow-up communications, progress monitoring, reporting, and visibility to teams regarding learner progress. Serves as a point of contact for learning programs and engages with trainers, developers, managers, and field personnel as needed. Provides information, data, and analysis as requested while ensuring a high level of customer service to learners and stakeholders. Promotes best practice approaches aligned to Training & Development goals and priorities. Understands the business goals for Training & Development as well as for the assigned area of business. Maintains and continuously improves quality systems and processes while achieving quality objectives through daily actions. Candidate Profile: Bachelor's degree, Associate's degree with 3 years of related work experience, or equivalent total work experience. Thorough business process understanding of training and learning processes. Strong verbal and written communication skills and stakeholder management capabilities. Strong consulting skills, including outstanding customer service and interpersonal skills. Excellent problem-solving and analytical skills to independently resolve a variety of routine and complex issues. Ability to identify, drive, or participate in implementing process improvement activities. Ability to work in a fast-paced and changing environment and effectively manage multiple priorities while maintaining composure and flexibility. Preferred Qualifications: Bachelor's degree or equivalent experience preferred. Proficient in SuccessFactors, Cornerstone, or other Learning Management Systems. Proficient in Microsoft tools and Google Suite. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $32.00hr - $37.00hr Job Overview: The Training System Specialist serves as a primary administrative point of contact for Training and Enablement system needs. This role collaborates with cross-functional stakeholders to consult on training execution, support systems operational processes, and ensure effective platform administration. The role focuses strictly on system administration rather than content creation. Duties: Serves as a point of contact for Training & Enablement system administrative needs and requests. Collaborates effectively with organization Training & Development stakeholders such as managers, trainers, field personnel, customers, and others as needed. Consults on all topics associated with processes, operations, and execution of training requests. Partners with colleagues and stakeholders as needed for additional guidance on operational support, standards, issue resolution, and escalation, when required. Follows and promotes best practice approaches that drive compliance and role requirements. Effectively communicates any process improvement opportunities aligned to the Training & Development strategy. Deals with diverse and complex issues where analysis may require in-depth evaluation of many factors. Exercises judgment in evaluating methods and may determine criteria for obtaining solutions. Maintains and continuously improves the processes and systems required within the role. Participates in special projects as requested. Utilizes technology and systems required of the position, including ServiceNow, Learning Management Systems (Cornerstone, SuccessFactors), Learning Experience Platforms, and Google Suite. Skills/Abilities: Enables Training & Development overall success by processing requests for Enablement & Technology Administration with a focus on systems. Processes requests for users and customers. Sends personalized messages and manages CRM, LMS, and LXP source system data to ensure accuracy. Processes enrollment requests and training assignments in LMS and LXP as requested. Processes requests for learner support. Provides ongoing learner support, including troubleshooting, follow-up communications, progress monitoring, reporting, and visibility to teams regarding learner progress. Serves as a point of contact for learning programs and engages with trainers, developers, managers, and field personnel as needed. Provides information, data, and analysis as requested while ensuring a high level of customer service to learners and stakeholders. Promotes best practice approaches aligned to Training & Development goals and priorities. Understands the business goals for Training & Development as well as for the assigned area of business. Maintains and continuously improves quality systems and processes while achieving quality objectives through daily actions. Candidate Profile: Bachelor's degree, Associate's degree with 3 years of related work experience, or equivalent total work experience. Thorough business process understanding of training and learning processes. Strong verbal and written communication skills and stakeholder management capabilities. Strong consulting skills, including outstanding customer service and interpersonal skills. Excellent problem-solving and analytical skills to independently resolve a variety of routine and complex issues. Ability to identify, drive, or participate in implementing process improvement activities. Ability to work in a fast-paced and changing environment and effectively manage multiple priorities while maintaining composure and flexibility. Preferred Qualifications: Bachelor's degree or equivalent experience preferred. Proficient in SuccessFactors, Cornerstone, or other Learning Management Systems. Proficient in Microsoft tools and Google Suite. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $50.00hr - $55.00hr Job Overview: The mission is to protect, provide for, and progress the software and systems behind all of the organization's services with an ever-watchful eye on their availability, latency, performance, integration, and capacity to ensure the ultimate customer experience. Requirements: Must possess strong documentation and communication skills. Demonstrate working knowledge of automation principles. Intermediate understanding of core technical concepts. Hands-on intermediate knowledge of primary skills and subjects, with advanced proficiency in at least one discipline: ITIL/ITSM Principles and Practice; Software Development Lifecycle (SDLC); Infrastructure (Unix, Windows, Mainframe) Administration; Network Architecture (Layer 1 to Layer 3); Middleware & Runtime Environments (such as J2EE/.NET/etc); Load balancers and application firewalls (WAFs); Logging and Monitoring methods, standards and tools; DevOps Concepts & Tooling; Resiliency, High Availability & Business Continuity Planning/Management; Caching Concepts & Content Delivery Networks; Configuration Management (& Infrastructure as Code); Cloud Concepts, Architecture and Platform as a Service (PaaS) Concepts. Advanced understanding of Role Based Access Controls (RBAC) and Access Management (SAML, LTPA, SSO, OAuth). Self-driven with the ability to execute necessary tasks and duties independently. Strong analytical and critical thinking skills. Advanced knowledge of Internet architecture and project delivery. Intermediate knowledge of network troubleshooting. Foundational knowledge of cryptographic services (HSMs/Certificates). Mindset and Behavior Guidelines: Sense of urgency. Customer-focused mindset with a deep understanding of key customer journeys and user experience. Effective communication across all technical and managerial levels. Curiosity and a drive for continuous learning and continuous improvement. Ability to coach and mentor team members. Willingness to embrace risk and seek simplicity. Dedication to knowledge sharing and technical writing. Strong multi-tasking abilities and comfort handling difficult conversations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $50.00hr - $55.00hr Job Overview: The mission is to protect, provide for, and progress the software and systems behind all of the organization's services with an ever-watchful eye on their availability, latency, performance, integration, and capacity to ensure the ultimate customer experience. Requirements: Must possess strong documentation and communication skills. Demonstrate working knowledge of automation principles. Intermediate understanding of core technical concepts. Hands-on intermediate knowledge of primary skills and subjects, with advanced proficiency in at least one discipline: ITIL/ITSM Principles and Practice; Software Development Lifecycle (SDLC); Infrastructure (Unix, Windows, Mainframe) Administration; Network Architecture (Layer 1 to Layer 3); Middleware & Runtime Environments (such as J2EE/.NET/etc); Load balancers and application firewalls (WAFs); Logging and Monitoring methods, standards and tools; DevOps Concepts & Tooling; Resiliency, High Availability & Business Continuity Planning/Management; Caching Concepts & Content Delivery Networks; Configuration Management (& Infrastructure as Code); Cloud Concepts, Architecture and Platform as a Service (PaaS) Concepts. Advanced understanding of Role Based Access Controls (RBAC) and Access Management (SAML, LTPA, SSO, OAuth). Self-driven with the ability to execute necessary tasks and duties independently. Strong analytical and critical thinking skills. Advanced knowledge of Internet architecture and project delivery. Intermediate knowledge of network troubleshooting. Foundational knowledge of cryptographic services (HSMs/Certificates). Mindset and Behavior Guidelines: Sense of urgency. Customer-focused mindset with a deep understanding of key customer journeys and user experience. Effective communication across all technical and managerial levels. Curiosity and a drive for continuous learning and continuous improvement. Ability to coach and mentor team members. Willingness to embrace risk and seek simplicity. Dedication to knowledge sharing and technical writing. Strong multi-tasking abilities and comfort handling difficult conversations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Constellation Navigation and Trading, LLC
Norfolk, Virginia
U.S. Marine Management Position Description Disclaimer: The purpose of this document is to provide a summary of the generic functions/tasks associated with this position. It is not an exhaustive or comprehensive list of all possible position responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the incumbent might differ from those outlined here and additional duties may be assigned at the manager's discretion. The position description details as outlined below are also subject to change or reassigned at any time. Business Title: Information Technology Manger Supervisory Responsibilities: No Status: Exempt Supervisor: Vice President, HSSE & Shared Services Purpose/Summary Responsible to the Vice President, HSSE & Shared Services for the effective, efficient, and compliant operation, maintenance, and sustainment of USMMI's shore-side and shipboard information technology (IT) systems to include all hardware and software systems, services, applications and licenses in accordance with approved project and department budgets. Acts as the primary liaison and manager of company outsourced IT resources and initiatives. Assists the Manger, Cyber & Physical Security with ensuring USMI compliance with cybersecurity regulations and standards. Supports company IT objectives including financial, operational and safety goals/objectives/KPIs. Liaise with internal and external stakeholders ensuring responsibility for satisfactory resolution to help tickets, complaints or project implementation. This position is in USMMI's Corporate office in Norfolk, Virginia. Key Responsibilities Manage the design, maintenance, development, and evaluation of all vessel and shoreside IT infrastructure systems, hardware and software including LANs, WANs, Cloud-based services, Internet ISPs, intranet, security, workstation, mobile telephony, SATCOM and wireless implementations. Act as the primary IT representative to USMMI owned and/or operated vessels. In this capacity, provide satisfactory resolution to help tickets outside of third party contracted services. Serve as account administrator for key software services and applications. Oversee third party on premises and after hours Help Desk service and ensure compliance with contracted response rates. Serve as the NSE Software Administrator: Submit, monitor, and ensure help tickets are processed by ABS Wavesight. Implement functional changes to the NSE interface in support of efficiency and data analytics. Assist the Manager, Cyber & Physical Security in ensuring company compliance with cybersecurity standards to include NIST 800-171, CMMC, ISO 27001:2022, and U.S. Coast Guard Cybersecurity in the Marine Transportation System regulations. Assist the Contracting & Proposal Analyst in ensuring compliance with applicable Defense Federal Acquisition Regulations (DFAR). Position Specifications Education & Experience IT relevant bachelor's level degree preferred (Degree must be from an accredited institution). Ten years' experience in actively managing day-to-day IT functions to include network administration, help ticket resolution, and interactions with third party hardware, software, and application providers. The following certifications are preferred: CISA, CISM, CRISC, CGEIT, CISSP Experience preferred in the development, deployment and support of SATCOM and other shipboard related IT systems. Technical Skills & Competencies Required Proficiency maintaining Microsoft Azure GCC-high architecture and applications. Technical proficiency installing and maintaining Microsoft Office 365 suite of programs in the GCC-high environment. SharePoint administration and design is required. Proficiency in the technical details and maintenance of Starlink as an internet service provider. Proficiency in video teleconferencing services and systems to include troubleshooting and system design. Preferred experience in the management and operation of ABS Nautical Systems (NS). Must be a U.S. citizen eligible to obtain a Secret security clearance. Travel Requirements Travel is estimated to be 10-20% of the calendar year to provide support to USMMI owned/operated/managed vessels. International and domestic travel is required for this position. Required to maintain a U.S. Passport. Physical Demands & Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. General office setting, typically the employee may sit comfortably to perform the work, usually at a computer terminal with short breaks or lunch period. However, there may be some bending/stooping, reaching above shoulder level, walking; standing; carrying of light items such as papers, books, or packages of up to 25 pounds. Should be able to hear & speak clearly using phone / headset to communicate with customers; be able to navigate, view & enter information on the computer. Operations Setting: typically, the employee must be able to be in Confined Spaces, Sit, Stand, Walk, Bend, Push/Pull, Kneel, Squat, Reaching and Twisting. Can not have any Fear of Heights. Also need the ability to consistently be able to lift 10lb - 100lb utilizing Folding Hand Truck & Dolly, Rolling Utility Carts or Single Hand Trucks (70 - 100%) of time. PIbdd391ef1ab7-9462
11/14/2026
Full time
U.S. Marine Management Position Description Disclaimer: The purpose of this document is to provide a summary of the generic functions/tasks associated with this position. It is not an exhaustive or comprehensive list of all possible position responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the incumbent might differ from those outlined here and additional duties may be assigned at the manager's discretion. The position description details as outlined below are also subject to change or reassigned at any time. Business Title: Information Technology Manger Supervisory Responsibilities: No Status: Exempt Supervisor: Vice President, HSSE & Shared Services Purpose/Summary Responsible to the Vice President, HSSE & Shared Services for the effective, efficient, and compliant operation, maintenance, and sustainment of USMMI's shore-side and shipboard information technology (IT) systems to include all hardware and software systems, services, applications and licenses in accordance with approved project and department budgets. Acts as the primary liaison and manager of company outsourced IT resources and initiatives. Assists the Manger, Cyber & Physical Security with ensuring USMI compliance with cybersecurity regulations and standards. Supports company IT objectives including financial, operational and safety goals/objectives/KPIs. Liaise with internal and external stakeholders ensuring responsibility for satisfactory resolution to help tickets, complaints or project implementation. This position is in USMMI's Corporate office in Norfolk, Virginia. Key Responsibilities Manage the design, maintenance, development, and evaluation of all vessel and shoreside IT infrastructure systems, hardware and software including LANs, WANs, Cloud-based services, Internet ISPs, intranet, security, workstation, mobile telephony, SATCOM and wireless implementations. Act as the primary IT representative to USMMI owned and/or operated vessels. In this capacity, provide satisfactory resolution to help tickets outside of third party contracted services. Serve as account administrator for key software services and applications. Oversee third party on premises and after hours Help Desk service and ensure compliance with contracted response rates. Serve as the NSE Software Administrator: Submit, monitor, and ensure help tickets are processed by ABS Wavesight. Implement functional changes to the NSE interface in support of efficiency and data analytics. Assist the Manager, Cyber & Physical Security in ensuring company compliance with cybersecurity standards to include NIST 800-171, CMMC, ISO 27001:2022, and U.S. Coast Guard Cybersecurity in the Marine Transportation System regulations. Assist the Contracting & Proposal Analyst in ensuring compliance with applicable Defense Federal Acquisition Regulations (DFAR). Position Specifications Education & Experience IT relevant bachelor's level degree preferred (Degree must be from an accredited institution). Ten years' experience in actively managing day-to-day IT functions to include network administration, help ticket resolution, and interactions with third party hardware, software, and application providers. The following certifications are preferred: CISA, CISM, CRISC, CGEIT, CISSP Experience preferred in the development, deployment and support of SATCOM and other shipboard related IT systems. Technical Skills & Competencies Required Proficiency maintaining Microsoft Azure GCC-high architecture and applications. Technical proficiency installing and maintaining Microsoft Office 365 suite of programs in the GCC-high environment. SharePoint administration and design is required. Proficiency in the technical details and maintenance of Starlink as an internet service provider. Proficiency in video teleconferencing services and systems to include troubleshooting and system design. Preferred experience in the management and operation of ABS Nautical Systems (NS). Must be a U.S. citizen eligible to obtain a Secret security clearance. Travel Requirements Travel is estimated to be 10-20% of the calendar year to provide support to USMMI owned/operated/managed vessels. International and domestic travel is required for this position. Required to maintain a U.S. Passport. Physical Demands & Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. General office setting, typically the employee may sit comfortably to perform the work, usually at a computer terminal with short breaks or lunch period. However, there may be some bending/stooping, reaching above shoulder level, walking; standing; carrying of light items such as papers, books, or packages of up to 25 pounds. Should be able to hear & speak clearly using phone / headset to communicate with customers; be able to navigate, view & enter information on the computer. Operations Setting: typically, the employee must be able to be in Confined Spaces, Sit, Stand, Walk, Bend, Push/Pull, Kneel, Squat, Reaching and Twisting. Can not have any Fear of Heights. Also need the ability to consistently be able to lift 10lb - 100lb utilizing Folding Hand Truck & Dolly, Rolling Utility Carts or Single Hand Trucks (70 - 100%) of time. PIbdd391ef1ab7-9462
Job Description Requisition #: 2 Employment Type: Contract Labor Job Title: CL - Space Force - Network System Engineer Location: US-AZ-Scottsdale Overview: Our client engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Responsibilities: Bachelor's degree in Engineering, or a related Science or Mathematics field, plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Qualifications: Our client is currently seeking a Senior Network Design Engineer in our Scottsdale, AZ location. ROLE AND POSITION OBJECTIVES: As a Network Engineering Support for Satellite Ground Systems, you'll be a member of a cross functional team. Responsibilities of this role include requirements analysis, design, documentation, implementation, requirements verification, maintenance, and troubleshooting functions for data communications networks in support of the SDA program. This position requires travel to deployment sites in the US. We encourage you to apply if you have any of these preferred skills or experiences: Enterprise Network Design/topology High speed network design and implementation Juniper Networks Certified Administrator (JNCIA-Junos, JNCIPis preferred or Cisco CCNA certification , CCNP preferred Proficiency with Juniper SRX-series of firewall devices Maintenance of Network topology that utilize Linux IDM/Windows Servers for DNS and Account Management, Juniper Firewalls, Arista Switches and NAS/SAN storage Familiarity with Multicast, and routing protocols (BGP, OSPF, etc) Experience with vulnerability scanning, hardening, and resolution of findings Written skills to include development and maintenance of documentation for network, system, operations, etc. Familiarity with public cloud computing networking and services, including AWS Familiarity with VMware vSphere and virtual machines Familiarity with Red Hat Enterprise Linux operating system Primary duties: Documents network plans and designs, installs components, and configures services to meet project requirements. Analyze network topologies, traffic, and capacity requirements for monitoring, maintenance, and troubleshooting during events. Between project execution events, and as part of the network team, responsible for operations, maintenance, and troubleshooting of networks of varying classifications, to include implementing security configurations, performing network diagnostics, identifying required corrective actions, and documenting changes in a clear and concise manner. Physically install devices in equipment racks and user workspaces. Position requires extensive work at a computer in an office environment with additional work possible in a raised floor computing environment. Position may require extensive travel to deployment sites in US and abroad (US Passport required) What sets you apart: Creative thinker with demonstrated success leading the software development life cycle Collaborative team player eager to provide technical leadership and position others for success Exceptional communication and presentation skills, with notable record of securing buy-in on concepts and ideas Experienced in the art of negotiation with ability to meet challenging customer requirements with win-win solutions Commitment to ongoing professional development for yourself and others Identifies opportunities to apply AI for continuous improvement and innovation Six (6) years' experience integrating and configuring switches, routers, firewalls and gateways in data communications systems with IP version 4 and associated TCP and UDP protocols preferred Possess experience in at least two (2) of the following topics with proven demonstrated experience within the past five (5) years: One (1) year experience as a computer systems manager/operator on Microsoft or LINUX based computing environments, employing Windows Server 2012 (or newer), client Windows 7 (or newer), and LINUX operating systems; One (1) year experience managing and working on local area network (LAN) administration, operation, and architecture with a minimum of 30 client systems; Specific working experience of management of a mixture of Windows and LINUX computing environments; Must be familiar with virtualization techniques - simulating a hardware platform, operating system (OS), storage device, or network resources. Active/Current DoD Secret Clearance. Certified DOD 8570.1-M IAT Level 2 preferred. Workplace Options: This position is fully on-site. While on-site, you will be a part of the Scottsdale, AZ facility. Travel up to 25% is required for this role. Expect travel needs to be in surges during times of site equipment deployments. Frequent travel to one or both of these locations: OC-N: Operations Center-North (located at Grand Forks Air Force Base, North Dakota). OC-S: Operations Center-South (located at Redstone Arsenal, Alabama).
11/14/2026
Full time
Job Description Requisition #: 2 Employment Type: Contract Labor Job Title: CL - Space Force - Network System Engineer Location: US-AZ-Scottsdale Overview: Our client engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Responsibilities: Bachelor's degree in Engineering, or a related Science or Mathematics field, plus a minimum of 5 years of relevant experience; or Master's degree plus a minimum of 3 years of relevant experience. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Qualifications: Our client is currently seeking a Senior Network Design Engineer in our Scottsdale, AZ location. ROLE AND POSITION OBJECTIVES: As a Network Engineering Support for Satellite Ground Systems, you'll be a member of a cross functional team. Responsibilities of this role include requirements analysis, design, documentation, implementation, requirements verification, maintenance, and troubleshooting functions for data communications networks in support of the SDA program. This position requires travel to deployment sites in the US. We encourage you to apply if you have any of these preferred skills or experiences: Enterprise Network Design/topology High speed network design and implementation Juniper Networks Certified Administrator (JNCIA-Junos, JNCIPis preferred or Cisco CCNA certification , CCNP preferred Proficiency with Juniper SRX-series of firewall devices Maintenance of Network topology that utilize Linux IDM/Windows Servers for DNS and Account Management, Juniper Firewalls, Arista Switches and NAS/SAN storage Familiarity with Multicast, and routing protocols (BGP, OSPF, etc) Experience with vulnerability scanning, hardening, and resolution of findings Written skills to include development and maintenance of documentation for network, system, operations, etc. Familiarity with public cloud computing networking and services, including AWS Familiarity with VMware vSphere and virtual machines Familiarity with Red Hat Enterprise Linux operating system Primary duties: Documents network plans and designs, installs components, and configures services to meet project requirements. Analyze network topologies, traffic, and capacity requirements for monitoring, maintenance, and troubleshooting during events. Between project execution events, and as part of the network team, responsible for operations, maintenance, and troubleshooting of networks of varying classifications, to include implementing security configurations, performing network diagnostics, identifying required corrective actions, and documenting changes in a clear and concise manner. Physically install devices in equipment racks and user workspaces. Position requires extensive work at a computer in an office environment with additional work possible in a raised floor computing environment. Position may require extensive travel to deployment sites in US and abroad (US Passport required) What sets you apart: Creative thinker with demonstrated success leading the software development life cycle Collaborative team player eager to provide technical leadership and position others for success Exceptional communication and presentation skills, with notable record of securing buy-in on concepts and ideas Experienced in the art of negotiation with ability to meet challenging customer requirements with win-win solutions Commitment to ongoing professional development for yourself and others Identifies opportunities to apply AI for continuous improvement and innovation Six (6) years' experience integrating and configuring switches, routers, firewalls and gateways in data communications systems with IP version 4 and associated TCP and UDP protocols preferred Possess experience in at least two (2) of the following topics with proven demonstrated experience within the past five (5) years: One (1) year experience as a computer systems manager/operator on Microsoft or LINUX based computing environments, employing Windows Server 2012 (or newer), client Windows 7 (or newer), and LINUX operating systems; One (1) year experience managing and working on local area network (LAN) administration, operation, and architecture with a minimum of 30 client systems; Specific working experience of management of a mixture of Windows and LINUX computing environments; Must be familiar with virtualization techniques - simulating a hardware platform, operating system (OS), storage device, or network resources. Active/Current DoD Secret Clearance. Certified DOD 8570.1-M IAT Level 2 preferred. Workplace Options: This position is fully on-site. While on-site, you will be a part of the Scottsdale, AZ facility. Travel up to 25% is required for this role. Expect travel needs to be in surges during times of site equipment deployments. Frequent travel to one or both of these locations: OC-N: Operations Center-North (located at Grand Forks Air Force Base, North Dakota). OC-S: Operations Center-South (located at Redstone Arsenal, Alabama).
Job Description Hi, Greetings of the day! I have an urgent requirement below, please go through JD and let me know if you are comfortable or have any profile. Kindly revert me back with your updated resume as well. Job Title: Trackwise Digital Support Lead Location: Charlotte, NC 28202 (Hybrid - must be onsite 3 times a week) Duration: Long Term Contract Must Have Technical/Functional Skills: 8-12 years of experience, including strong L2/L3 support experience for TrackWise / TrackWise Digital QMS in regulated life sciences or medical device environments. Hands-on expertise in TrackWise Digital support for Global Complaint Handling, Post-Market Support, Complaints Management and Adverse Event Reporting processes. Good understanding of TrackWise configuration, Coordinator Configuration, workflow configuration, Team Access, Web Admin, PR Import / Selection Import, master data import and user access administration. Proven ability to troubleshoot record issues, stuck workflows, access issues, configuration defects, data issues, interface failures and recurring production defects within SLA. Strong technical knowledge of SQL, TrackWise database structure, Crystal Reports, data validation, root-cause analysis, change/problem management and stakeholder communication. Project Management, Team Management, Customer Interactions Good To Have: Working knowledge of TrackWise Digital on Salesforce platform, including roles/profiles, permission sets, page layouts, reports, dashboards, SOQL queries, Data Loader and Import Wizard. Experience supporting interfaces between TrackWise Digital and global source systems through middleware platforms such as MuleSoft. Knowledge of GxP, 21 CFR Part 11, validated-system support practices, audit readiness and controlled change/release management. Basic awareness of Windows Server, application monitoring, service health checks and infrastructure coordination for support issue resolution. Experience with ITSM tools such as ServiceNow for incident, problem, change, SLA tracking, ticket review and continuous improvement. Roles & Responsibilities: Serve as the Support Lead L2/L3 support contact for TrackWise Digital, restoring business-critical complaint handling and post-market quality services quickly and meeting agreed SLAs. Lead incident triage, impact assessment, escalation, stakeholder communication, root-cause analysis and post-incident corrective/preventive actions. Diagnose and resolve issues across TrackWise Digital records, workflows, access/security, configuration, reports, dashboards, interfaces and data layers. Support Global Complaint Handling System processes covering complaint record creation, complaints management, post-market support and adverse event reporting. Troubleshoot stuck records, workflow status issues, user access exceptions, master data import issues, PR Import Selection Import issues and record lifecycle exceptions. Coordinate with MuleSoft / integration teams for failed transactions, source-system data mismatches, complaint record creation issues and interface monitoring. Prepare SQL queries, data analysis, validation evidence and reporting extracts required for ticket resolution, audit support and operational reviews. Participate in change, release, validation and deployment activities, maintaining required documentation and traceability for a regulated QMS environment. Collaborate with quality, regulatory, business process owners, integration, infrastructure, QA/validation and vendor teams to resolve production issues and deliver approved enhancements. Provide guidance to junior support analysts, maintain knowledge articles / troubleshooting guides, conduct ticket trend analysis and recommend continuous improvements. Managerial Skills: • Strong stakeholder communication, incident escalation, and cross-functional coordination. • Ability to guide support teams, mentor junior members, and lead small enhancement workstreams. • Ownership of SLA delivery, documentation quality, and continuous improvement Name-Pradeep Sharma Title Account Manager e:
11/14/2026
Full time
Job Description Hi, Greetings of the day! I have an urgent requirement below, please go through JD and let me know if you are comfortable or have any profile. Kindly revert me back with your updated resume as well. Job Title: Trackwise Digital Support Lead Location: Charlotte, NC 28202 (Hybrid - must be onsite 3 times a week) Duration: Long Term Contract Must Have Technical/Functional Skills: 8-12 years of experience, including strong L2/L3 support experience for TrackWise / TrackWise Digital QMS in regulated life sciences or medical device environments. Hands-on expertise in TrackWise Digital support for Global Complaint Handling, Post-Market Support, Complaints Management and Adverse Event Reporting processes. Good understanding of TrackWise configuration, Coordinator Configuration, workflow configuration, Team Access, Web Admin, PR Import / Selection Import, master data import and user access administration. Proven ability to troubleshoot record issues, stuck workflows, access issues, configuration defects, data issues, interface failures and recurring production defects within SLA. Strong technical knowledge of SQL, TrackWise database structure, Crystal Reports, data validation, root-cause analysis, change/problem management and stakeholder communication. Project Management, Team Management, Customer Interactions Good To Have: Working knowledge of TrackWise Digital on Salesforce platform, including roles/profiles, permission sets, page layouts, reports, dashboards, SOQL queries, Data Loader and Import Wizard. Experience supporting interfaces between TrackWise Digital and global source systems through middleware platforms such as MuleSoft. Knowledge of GxP, 21 CFR Part 11, validated-system support practices, audit readiness and controlled change/release management. Basic awareness of Windows Server, application monitoring, service health checks and infrastructure coordination for support issue resolution. Experience with ITSM tools such as ServiceNow for incident, problem, change, SLA tracking, ticket review and continuous improvement. Roles & Responsibilities: Serve as the Support Lead L2/L3 support contact for TrackWise Digital, restoring business-critical complaint handling and post-market quality services quickly and meeting agreed SLAs. Lead incident triage, impact assessment, escalation, stakeholder communication, root-cause analysis and post-incident corrective/preventive actions. Diagnose and resolve issues across TrackWise Digital records, workflows, access/security, configuration, reports, dashboards, interfaces and data layers. Support Global Complaint Handling System processes covering complaint record creation, complaints management, post-market support and adverse event reporting. Troubleshoot stuck records, workflow status issues, user access exceptions, master data import issues, PR Import Selection Import issues and record lifecycle exceptions. Coordinate with MuleSoft / integration teams for failed transactions, source-system data mismatches, complaint record creation issues and interface monitoring. Prepare SQL queries, data analysis, validation evidence and reporting extracts required for ticket resolution, audit support and operational reviews. Participate in change, release, validation and deployment activities, maintaining required documentation and traceability for a regulated QMS environment. Collaborate with quality, regulatory, business process owners, integration, infrastructure, QA/validation and vendor teams to resolve production issues and deliver approved enhancements. Provide guidance to junior support analysts, maintain knowledge articles / troubleshooting guides, conduct ticket trend analysis and recommend continuous improvements. Managerial Skills: • Strong stakeholder communication, incident escalation, and cross-functional coordination. • Ability to guide support teams, mentor junior members, and lead small enhancement workstreams. • Ownership of SLA delivery, documentation quality, and continuous improvement Name-Pradeep Sharma Title Account Manager e:
Job Description Minneapolis, Minnesota, 55401, United States of America Denver, Colorado, 80205 Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. Xcel Energy is a place where you'll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you'll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best. Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday-Thursday); however, work location expectations vary based on role, team, and business needs. Position Summary Support the administration of the company's Open Access Transmission Tariffs (OATTs), Electric Quarterly Report (EQR) obligations, and related transmission regulatory filings. Support Transmission Business Relations (TBR) representatives through accurate creation, maintenance, and quality control of contract records in ProjectWise and related systems. Coordinate post-execution agreement administration, monitor filing and contract requirements, support recurring compliance activities, and help improve TBR procedures, tracking tools, and records-management practices. Essential Responsibilities OATT, eTariff, and FERC Filing Support Support administration of the company's OATTs in eTariff and implementation of applicable FERC filing requirements, including Order No. 714 and 18 CFR Part 35 requirements relevant to the role. Participate in the preparation, coordination, and submission of OATT and transmission-agreement filings, including transmittal letters and notices of cancellation. Help determine filing requirements and timing; coordinate with TBR representatives and Legal; and monitor filing status through completion. Monitor FERC orders, rulings, and regulatory developments affecting TBR and communicate relevant updates to the team. Maintain filing records and status information in ProjectWise, TariffShark, and other approved systems; reconcile discrepancies and support system testing or audits. EQR Administration Coordinate quarterly EQR data collection, validation, reporting, and filing support for Transmission. Maintain relevant EQR data and records, provide required reports to internal partners, investigate errors, and coordinate corrected filings when necessary. Maintain working knowledge of applicable EQR requirements and process changes, including Order No. 917. ProjectWise and Post-Execution Agreement Administration Create and maintain ProjectWise customer and project folders, document metadata, templates, workflows, and related contract records. After agreement execution and completion of the contract-document approval process, update applicable execution, commencement, review, extension, cost, facility, and project attributes; finalize folder and workflow status; and propagate project-level metadata to associated documents as appropriate. Perform data-quality reviews and audits, identify missing or inconsistent information, and work with TBR representatives to ensure official contract records are complete and stored in approved locations. Support records retention, billing-related records, asset and network-upgrade data, and other contract-administration information maintained by TBR. Contract Compliance and Recurring Administration Track requirements and key dates under existing transmission contracts and route proposed procedural changes to the appropriate task, requirement, or compliance owners. Support periodic contract reviews, including potential terminations, retention disposition, billable work, annual stakeholder contacts, interconnection-guideline reviews, and other recurring compliance items. Coordinate deposit refunds, study or cluster true-ups, invoicing support, and FERC interest calculations or confirmations, as assigned. Prepare and administer routine TBR documents such as delegations of authority, non-disclosure agreements, and master confidentiality agreements, consistent with approved templates and review requirements. Respond to inquiries from TBR representatives and internal partners regarding agreement records, filing status, EQR information, and historical or current contract information. Project Tracking and Process Improvement Maintain project trackers, reports, and dashboards in coordination with project managers and TBR representatives, including support for higher-volume agreement-routing activities. Maintain TBR procedures and support internal audits, records-management reviews, and compliance reviews. Identify practical improvements to SharePoint, Microsoft 365, contract administration system, records management system, digital-signature workflows, and other approved tools; participate in technology projects and user testing. Evaluate opportunities to streamline data entry, document retrieval, reporting, and recurring work, including responsible use of approved automation or AI capabilities. Minimum Requirements Bachelor's degree in business, accounting, computer or data management, or a related field preferred, or an equivalent combination of education and relevant experience. Two years of business, accounting, paralegal, database, records-management, regulatory, contract-administration, or similar experience required. Working proficiency with Microsoft Office and the ability to learn and effectively use contract, filing, and records-management systems. FERC, transmission, regulatory, contract, or records-management experience preferred. Strong attention to detail, organization, written communication, judgment, and ability to handle confidential information. Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together. Our Values Connected, Committed, Trustworthy, Safe Our Employee Commitments Work that makes a difference A team you can count of Opportunities to grow Rewards that help you thrive Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form . Non-Bargaining The anticipated starting base pay for this position is: $64,100.00 to $90,967.00 per year This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Flexible Spending Account, Health Care Flexible Spending Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part. In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information. Deadline to Apply: 11/29/26 EEO is the Law (PDF) Equal Opportunity Statement (PDF) Employee Rights (PDF) All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility. Accessibility Statement Xcel Energy endeavors to make and accessible to any and all users. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form . For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. Electra can be found in the lower right-hand corner of our Xcel Energy Careers site.
11/14/2026
Full time
Job Description Minneapolis, Minnesota, 55401, United States of America Denver, Colorado, 80205 Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. Xcel Energy is a place where you'll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you'll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best. Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday-Thursday); however, work location expectations vary based on role, team, and business needs. Position Summary Support the administration of the company's Open Access Transmission Tariffs (OATTs), Electric Quarterly Report (EQR) obligations, and related transmission regulatory filings. Support Transmission Business Relations (TBR) representatives through accurate creation, maintenance, and quality control of contract records in ProjectWise and related systems. Coordinate post-execution agreement administration, monitor filing and contract requirements, support recurring compliance activities, and help improve TBR procedures, tracking tools, and records-management practices. Essential Responsibilities OATT, eTariff, and FERC Filing Support Support administration of the company's OATTs in eTariff and implementation of applicable FERC filing requirements, including Order No. 714 and 18 CFR Part 35 requirements relevant to the role. Participate in the preparation, coordination, and submission of OATT and transmission-agreement filings, including transmittal letters and notices of cancellation. Help determine filing requirements and timing; coordinate with TBR representatives and Legal; and monitor filing status through completion. Monitor FERC orders, rulings, and regulatory developments affecting TBR and communicate relevant updates to the team. Maintain filing records and status information in ProjectWise, TariffShark, and other approved systems; reconcile discrepancies and support system testing or audits. EQR Administration Coordinate quarterly EQR data collection, validation, reporting, and filing support for Transmission. Maintain relevant EQR data and records, provide required reports to internal partners, investigate errors, and coordinate corrected filings when necessary. Maintain working knowledge of applicable EQR requirements and process changes, including Order No. 917. ProjectWise and Post-Execution Agreement Administration Create and maintain ProjectWise customer and project folders, document metadata, templates, workflows, and related contract records. After agreement execution and completion of the contract-document approval process, update applicable execution, commencement, review, extension, cost, facility, and project attributes; finalize folder and workflow status; and propagate project-level metadata to associated documents as appropriate. Perform data-quality reviews and audits, identify missing or inconsistent information, and work with TBR representatives to ensure official contract records are complete and stored in approved locations. Support records retention, billing-related records, asset and network-upgrade data, and other contract-administration information maintained by TBR. Contract Compliance and Recurring Administration Track requirements and key dates under existing transmission contracts and route proposed procedural changes to the appropriate task, requirement, or compliance owners. Support periodic contract reviews, including potential terminations, retention disposition, billable work, annual stakeholder contacts, interconnection-guideline reviews, and other recurring compliance items. Coordinate deposit refunds, study or cluster true-ups, invoicing support, and FERC interest calculations or confirmations, as assigned. Prepare and administer routine TBR documents such as delegations of authority, non-disclosure agreements, and master confidentiality agreements, consistent with approved templates and review requirements. Respond to inquiries from TBR representatives and internal partners regarding agreement records, filing status, EQR information, and historical or current contract information. Project Tracking and Process Improvement Maintain project trackers, reports, and dashboards in coordination with project managers and TBR representatives, including support for higher-volume agreement-routing activities. Maintain TBR procedures and support internal audits, records-management reviews, and compliance reviews. Identify practical improvements to SharePoint, Microsoft 365, contract administration system, records management system, digital-signature workflows, and other approved tools; participate in technology projects and user testing. Evaluate opportunities to streamline data entry, document retrieval, reporting, and recurring work, including responsible use of approved automation or AI capabilities. Minimum Requirements Bachelor's degree in business, accounting, computer or data management, or a related field preferred, or an equivalent combination of education and relevant experience. Two years of business, accounting, paralegal, database, records-management, regulatory, contract-administration, or similar experience required. Working proficiency with Microsoft Office and the ability to learn and effectively use contract, filing, and records-management systems. FERC, transmission, regulatory, contract, or records-management experience preferred. Strong attention to detail, organization, written communication, judgment, and ability to handle confidential information. Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together. Our Values Connected, Committed, Trustworthy, Safe Our Employee Commitments Work that makes a difference A team you can count of Opportunities to grow Rewards that help you thrive Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form . Non-Bargaining The anticipated starting base pay for this position is: $64,100.00 to $90,967.00 per year This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Flexible Spending Account, Health Care Flexible Spending Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part. In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information. Deadline to Apply: 11/29/26 EEO is the Law (PDF) Equal Opportunity Statement (PDF) Employee Rights (PDF) All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility. Accessibility Statement Xcel Energy endeavors to make and accessible to any and all users. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form . For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. Electra can be found in the lower right-hand corner of our Xcel Energy Careers site.
Job Description JOB SUMMARY: The Lead Database Engineer and Administrator serves as the high-level technical authority for software engineering on a Tech Refresh contract based in Colorado Springs, Colorado. This role provides deep technical expertise in enterprise Oracle database architecture, development methodologies, system integration, and emerging technologies. The Senior Principal Software Engineer leads complex database design initiatives, advises leadership on technical strategy, and ensures engineering solutions meet mission, security, scalability, and performance requirements. The candidate collaborates closely with program leadership, architects, engineers, cybersecurity teams, and stakeholders to design and implement advanced software solutions supporting enterprise systems, cloud environments, and mission-critical platforms. This project delivers a mission-assured technical refresh of the CCIC2S Oracle database and RHEL operating environments, upgrading legacy systems to Oracle 19c and RHEL 9.7 while preserving full operational continuity. It includes comprehensive engineering, integration, cybersecurity, testing, and deployment activities to ensure zero data loss, improved performance, strengthened security, and seamless compatibility across all CCIC2S mission systems. Location will be north Colorado Springs initially and future work at Chidlaw and Peterson AFB occasionally. SUMMARY OF ESSENTIAL JOB FUNCTIONS: Technical lead experience to guide the database team, able establish priorities for tasking, and proactively address risks to achieve successful project outcomes. Serve as the primary subject matter expert for software engineering practices, frameworks, and architecture across programs and projects. Lead the design and development of Oracle Database Upgrade solution for a complex enterprise. Provide significant input into the technical solution design and architect the upgrade path for Oracle, including compatibility analysis, data migration strategies, and performance tuning. Provide input into the design for the RHEL migration plan, covering kernel compatibility, package updates, and security hardening. Be responsible for analyzing, creating, manipulating, and organizing database systems. Modify Oracle database schemas, static data load, and program documentation. Consolidate customer data to make it easily accessible and readable to users throughout their community. Work closely with the development team to update database storage architecture, troubleshoot technical issues, and create visual layouts to display data. Be responsible for developing strategic procedures and upgrades, improving database infrastructures, and managing DB systems configuration. Be handling a broad range of software and other programming tasks to ensure that their systems integrations are functional Be defining integration strategies and methods and then planning them in accordance with established deadlines and time schedules. Full life-cycle development including requirements analysis, architecture and design, coding, testing, integration, performance analysis and Data Migration Ensures software standards are met. Establish and maintain software development standards, coding guidelines, and best practices. Evaluate and recommend new technologies, tools, and frameworks to improve system capabilities and development efficiency. Support program managers and leadership with technical planning, system modernization strategies, and risk mitigation. Translate mission or business requirements into technical solutions and system designs. REQUIRED SKILLS AND EXPERIENCE: Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related technical field. 10+ years of software engineering experience including enterprise database development, design, debug, and integration of various technologies Active DoD Secret clearance at the time of application Certification Requirements: DoD 8570 IAT Level II and any Database Certification Requires a strong background in Oracle database development and Linux Experience with integration of COTS/GOTS/FOSS hardware and software into existing infrastructures. Experience with Oracle RMAN, Data Pump, GoldenGate, and Oracle Enterprise Manager. Experience of RHEL system administration, SELinux, systemd, and kernel tuning. Experience with Scripting/automation (Bash, Python, PowerShell). Knowledge of database performance tuning, backup/recovery, and disaster recovery concepts. Knowledge of the technology industry and the latest trends, as well as a strong command of programming languages or system codes. Familiarity with containerization (Docker) and virtualization (KVM/VMware) is a plus Be able to complete documentation and instructions for customers. Be able to properly evaluate sources of information to determine possible limitations in reliability or usability Strong verbal and written communication skills. Significant experience in installing, configuring, scripting, developing, testing and troubleshooting enterprise databases DESIRED SKILLS Knowledgeable of Java, VMWare Suite, Ansible Knowledge of storage, networking, and cyber to include STIGs. Ability to work independently and collaboratively with other teams. Significant relevant experience in supporting the sustainment of NISSC mission systems/subsystems. Experience with other relevant missions surrounding the NORAD-NORTHCOM, Air and Space missile warning. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is regularly required to: Remain in a stationary position for extended periods of time. Operate a computer, keyboard, and other office equipment using hands and fingers. Communicate effectively in person, over the phone, and through electronic means. Occasionally move about the office to access files, office equipment, and meeting spaces. Lift and/or move up to 15 pounds as needed. Maintain specific vision abilities, including close vision and the ability to adjust focus. The Perks Comprehensive medical, dental and vision plans for you and your dependents 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability Competitive Compensation Training and development programs Major offices stocked with snacks and beverages Collaborative and cool culture Work-life balance and generous paid time off
11/14/2026
Full time
Job Description JOB SUMMARY: The Lead Database Engineer and Administrator serves as the high-level technical authority for software engineering on a Tech Refresh contract based in Colorado Springs, Colorado. This role provides deep technical expertise in enterprise Oracle database architecture, development methodologies, system integration, and emerging technologies. The Senior Principal Software Engineer leads complex database design initiatives, advises leadership on technical strategy, and ensures engineering solutions meet mission, security, scalability, and performance requirements. The candidate collaborates closely with program leadership, architects, engineers, cybersecurity teams, and stakeholders to design and implement advanced software solutions supporting enterprise systems, cloud environments, and mission-critical platforms. This project delivers a mission-assured technical refresh of the CCIC2S Oracle database and RHEL operating environments, upgrading legacy systems to Oracle 19c and RHEL 9.7 while preserving full operational continuity. It includes comprehensive engineering, integration, cybersecurity, testing, and deployment activities to ensure zero data loss, improved performance, strengthened security, and seamless compatibility across all CCIC2S mission systems. Location will be north Colorado Springs initially and future work at Chidlaw and Peterson AFB occasionally. SUMMARY OF ESSENTIAL JOB FUNCTIONS: Technical lead experience to guide the database team, able establish priorities for tasking, and proactively address risks to achieve successful project outcomes. Serve as the primary subject matter expert for software engineering practices, frameworks, and architecture across programs and projects. Lead the design and development of Oracle Database Upgrade solution for a complex enterprise. Provide significant input into the technical solution design and architect the upgrade path for Oracle, including compatibility analysis, data migration strategies, and performance tuning. Provide input into the design for the RHEL migration plan, covering kernel compatibility, package updates, and security hardening. Be responsible for analyzing, creating, manipulating, and organizing database systems. Modify Oracle database schemas, static data load, and program documentation. Consolidate customer data to make it easily accessible and readable to users throughout their community. Work closely with the development team to update database storage architecture, troubleshoot technical issues, and create visual layouts to display data. Be responsible for developing strategic procedures and upgrades, improving database infrastructures, and managing DB systems configuration. Be handling a broad range of software and other programming tasks to ensure that their systems integrations are functional Be defining integration strategies and methods and then planning them in accordance with established deadlines and time schedules. Full life-cycle development including requirements analysis, architecture and design, coding, testing, integration, performance analysis and Data Migration Ensures software standards are met. Establish and maintain software development standards, coding guidelines, and best practices. Evaluate and recommend new technologies, tools, and frameworks to improve system capabilities and development efficiency. Support program managers and leadership with technical planning, system modernization strategies, and risk mitigation. Translate mission or business requirements into technical solutions and system designs. REQUIRED SKILLS AND EXPERIENCE: Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related technical field. 10+ years of software engineering experience including enterprise database development, design, debug, and integration of various technologies Active DoD Secret clearance at the time of application Certification Requirements: DoD 8570 IAT Level II and any Database Certification Requires a strong background in Oracle database development and Linux Experience with integration of COTS/GOTS/FOSS hardware and software into existing infrastructures. Experience with Oracle RMAN, Data Pump, GoldenGate, and Oracle Enterprise Manager. Experience of RHEL system administration, SELinux, systemd, and kernel tuning. Experience with Scripting/automation (Bash, Python, PowerShell). Knowledge of database performance tuning, backup/recovery, and disaster recovery concepts. Knowledge of the technology industry and the latest trends, as well as a strong command of programming languages or system codes. Familiarity with containerization (Docker) and virtualization (KVM/VMware) is a plus Be able to complete documentation and instructions for customers. Be able to properly evaluate sources of information to determine possible limitations in reliability or usability Strong verbal and written communication skills. Significant experience in installing, configuring, scripting, developing, testing and troubleshooting enterprise databases DESIRED SKILLS Knowledgeable of Java, VMWare Suite, Ansible Knowledge of storage, networking, and cyber to include STIGs. Ability to work independently and collaboratively with other teams. Significant relevant experience in supporting the sustainment of NISSC mission systems/subsystems. Experience with other relevant missions surrounding the NORAD-NORTHCOM, Air and Space missile warning. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is regularly required to: Remain in a stationary position for extended periods of time. Operate a computer, keyboard, and other office equipment using hands and fingers. Communicate effectively in person, over the phone, and through electronic means. Occasionally move about the office to access files, office equipment, and meeting spaces. Lift and/or move up to 15 pounds as needed. Maintain specific vision abilities, including close vision and the ability to adjust focus. The Perks Comprehensive medical, dental and vision plans for you and your dependents 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability Competitive Compensation Training and development programs Major offices stocked with snacks and beverages Collaborative and cool culture Work-life balance and generous paid time off
Job Description Division: Ondrick Materials this role owns the business applications, integrations, and data architecture that run the company. Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time, own the intake and prioritization of requests to add data sources and reporting to the company's data warehouse. Multi-Year Initiatives Simplify field time entry across tools Fleet management solution for the trucking operations Select and implement an equipment maintenance management solution for the shop Support the implementation of software for Construction project tracking Replace ticketing software at the Scale Replace or augment a retail point of sale system Implement a workflow solution for customer credit applications Replace paper driver logs with an electronic alternative Implement a CRM for the Estimating team to track bids won and lost Migrate the company file server to SharePoint and be admin Design and implement a company-wide data warehouse once core operating systems are established within each functional area Required Qualifications Bachelor's degree in Information Systems, Computer Science, Business, related field, or equivalent experience. 7+ years of experience implementing or administering business applications, with at least 3 years leading multi-system implementation projects. Demonstrated success running software selections and implementations end to end, including requirements, vendor evaluation, configuration, testing, UAT, training, and go-live. Working knowledge of APIs, system integrations, and relational databases, including SQL. Strong process mapping and documentation skills; able to translate operational needs into system requirements. Experience managing outsourced IT providers and software vendors. Demonstrated success in building cross-functional relationships with both field and office teams. Self-starter, problem-solver, highly organized, and comfortable with ambiguity. Preferred Qualifications Direct experience with Trimble Viewpoint Vista or a comparable construction or manufacturing ERP. Background in construction, paving, aggregates, trucking, or heavy equipment businesses. Experience with construction and fleet systems such as B2W, telematics and fleet management, shop maintenance, scale ticketing, or electronic logging tools. Experience with Microsoft 365 administration, including SharePoint migrations. Experience designing or managing a data warehouse and business intelligence reporting. Project management certification (PMP or similar) a plus. Interest in implementing AI tools to automate workflows and improve back-office efficiency. What Success Looks Like First 90 days: document current-state workflows and the systems landscape, establish working relationships with our outsourced IT provider, key vendors, and management team. Deliver a prioritized, sequenced implementation roadmap for the initiatives above. First year: eliminate dual time entry, complete selection and begin implementation of fleet and shop maintenance systems, have all live integrations monitored daily with documented SOPs, and be the go-to resource for system issues across the business. PIc2738e2e5-
11/14/2026
Full time
Job Description Division: Ondrick Materials this role owns the business applications, integrations, and data architecture that run the company. Key Responsibilities Own the company's systems architecture and roadmap, including the implementation approach and standards for how systems integrate and how APIs are managed. Build and manage a detailed implementation plan for each system, including scope, timeline, resources, and dependencies. Plan, organize, and lead meetings among internal teams, vendors, and other partners to keep projects on track. Document operational processes as they exist today, how they should flow, and the end state with the new tool in place. Research and evaluate software solutions to replace targeted legacy tools, including requirements gathering, vendor demos, and selection recommendations. Serve as the primary liaison to our outsourced IT provider on technical issues related to the business applications we implement. Serve as the primary point of contact with software providers to resolve technical product issues on behalf of internal users. Administer all new systems, partnering with business leads on new user setup, access, and security. Test interfaces and data flows between systems and reconcile variances. Lead the user acceptance testing (UAT) process in partnership with vendors and business leads. Develop and maintain documentation, including SOPs, quick reference guides, interface specifications, data structures, and a data dictionary. Monitor integrations daily to ensure data is moving between systems as intended, reconciling and correcting as appropriate. Triage and resolve integration issues as they arise. Over time, own the intake and prioritization of requests to add data sources and reporting to the company's data warehouse. Multi-Year Initiatives Simplify field time entry across tools Fleet management solution for the trucking operations Select and implement an equipment maintenance management solution for the shop Support the implementation of software for Construction project tracking Replace ticketing software at the Scale Replace or augment a retail point of sale system Implement a workflow solution for customer credit applications Replace paper driver logs with an electronic alternative Implement a CRM for the Estimating team to track bids won and lost Migrate the company file server to SharePoint and be admin Design and implement a company-wide data warehouse once core operating systems are established within each functional area Required Qualifications Bachelor's degree in Information Systems, Computer Science, Business, related field, or equivalent experience. 7+ years of experience implementing or administering business applications, with at least 3 years leading multi-system implementation projects. Demonstrated success running software selections and implementations end to end, including requirements, vendor evaluation, configuration, testing, UAT, training, and go-live. Working knowledge of APIs, system integrations, and relational databases, including SQL. Strong process mapping and documentation skills; able to translate operational needs into system requirements. Experience managing outsourced IT providers and software vendors. Demonstrated success in building cross-functional relationships with both field and office teams. Self-starter, problem-solver, highly organized, and comfortable with ambiguity. Preferred Qualifications Direct experience with Trimble Viewpoint Vista or a comparable construction or manufacturing ERP. Background in construction, paving, aggregates, trucking, or heavy equipment businesses. Experience with construction and fleet systems such as B2W, telematics and fleet management, shop maintenance, scale ticketing, or electronic logging tools. Experience with Microsoft 365 administration, including SharePoint migrations. Experience designing or managing a data warehouse and business intelligence reporting. Project management certification (PMP or similar) a plus. Interest in implementing AI tools to automate workflows and improve back-office efficiency. What Success Looks Like First 90 days: document current-state workflows and the systems landscape, establish working relationships with our outsourced IT provider, key vendors, and management team. Deliver a prioritized, sequenced implementation roadmap for the initiatives above. First year: eliminate dual time entry, complete selection and begin implementation of fleet and shop maintenance systems, have all live integrations monitored daily with documented SOPs, and be the go-to resource for system issues across the business. PIc2738e2e5-
