NAFSA: Association of International Educators
Washington, Washington DC
Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-
11/14/2026
Full time
Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
11/14/2026
Full time
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/14/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
Job Description Senior Manager, Digital Experience SHR Talent is partnering with an established, growing organization in Nashville to identify a Senior Manager, Digital Experience . This individual will play a key role in enhancing the organization's digital capabilities, optimizing customer engagement, and driving technology-enabled business growth. The ideal candidate will combine strategic thinking, technical expertise, and strong analytical skills to improve digital platforms, streamline customer experiences, and develop scalable solutions that support business objectives. This is a highly collaborative opportunity for someone who enjoys working across departments, leveraging data and emerging technologies, and translating digital strategies into measurable results. Job Description Key Responsibilities Lead the development and optimization of digital platforms and customer experiences across multiple channels. Evaluate customer journeys and identify opportunities to improve engagement, usability, and conversion. Oversee digital technology platforms, including CRM, automation, analytics, and customer data solutions. Develop strategies for customer segmentation, personalization, and digital engagement. Drive initiatives focused on lead generation, customer acquisition, and conversion optimization. Leverage data, analytics, and AI-enabled technologies to improve digital performance and operational efficiency. Partner with internal teams and external vendors to implement digital solutions and process improvements. Establish performance metrics, reporting dashboards, and governance standards. Develop and execute digital roadmaps aligned with organizational goals. Identify emerging technologies and opportunities to enhance the customer experience. Qualifications & Experience Bachelor's degree in Business, Marketing, Technology, Analytics, or a related field. 10+ years of experience in digital strategy, customer experience, digital operations, or related disciplines. Experience managing CRM, automation, analytics, and digital engagement platforms. Strong understanding of customer journey optimization, digital conversion, and user experience principles. Experience developing data-driven customer engagement and lead generation strategies. Familiarity with Salesforce, Google Analytics, Power BI, Tableau, or similar technologies. Experience leveraging AI, automation, and personalization tools. Strong project management, analytical, and cross-functional leadership skills. Demonstrated success implementing digital initiatives that improve business performance.
11/14/2026
Full time
Job Description Senior Manager, Digital Experience SHR Talent is partnering with an established, growing organization in Nashville to identify a Senior Manager, Digital Experience . This individual will play a key role in enhancing the organization's digital capabilities, optimizing customer engagement, and driving technology-enabled business growth. The ideal candidate will combine strategic thinking, technical expertise, and strong analytical skills to improve digital platforms, streamline customer experiences, and develop scalable solutions that support business objectives. This is a highly collaborative opportunity for someone who enjoys working across departments, leveraging data and emerging technologies, and translating digital strategies into measurable results. Job Description Key Responsibilities Lead the development and optimization of digital platforms and customer experiences across multiple channels. Evaluate customer journeys and identify opportunities to improve engagement, usability, and conversion. Oversee digital technology platforms, including CRM, automation, analytics, and customer data solutions. Develop strategies for customer segmentation, personalization, and digital engagement. Drive initiatives focused on lead generation, customer acquisition, and conversion optimization. Leverage data, analytics, and AI-enabled technologies to improve digital performance and operational efficiency. Partner with internal teams and external vendors to implement digital solutions and process improvements. Establish performance metrics, reporting dashboards, and governance standards. Develop and execute digital roadmaps aligned with organizational goals. Identify emerging technologies and opportunities to enhance the customer experience. Qualifications & Experience Bachelor's degree in Business, Marketing, Technology, Analytics, or a related field. 10+ years of experience in digital strategy, customer experience, digital operations, or related disciplines. Experience managing CRM, automation, analytics, and digital engagement platforms. Strong understanding of customer journey optimization, digital conversion, and user experience principles. Experience developing data-driven customer engagement and lead generation strategies. Familiarity with Salesforce, Google Analytics, Power BI, Tableau, or similar technologies. Experience leveraging AI, automation, and personalization tools. Strong project management, analytical, and cross-functional leadership skills. Demonstrated success implementing digital initiatives that improve business performance.
Job Description If you have experience in IT infrastructure, enjoy leading a team with a player/coach mentality, and have a growth + team-first mindset, read on! NOTE: The client is NOT able to provide visa sponsorship now or at any time in the future, and cannot consider candidates with H1B/OPT/C2C status or visa sponsorship requirements. The client is North America's largest recycler and leads the steel industry in minimizing environmental impacts, with an unmatched track record of employee investment and stability. As an industrial manufacturing site, the facility is in a rural West Virginia setting. The client provides a generous relocation package including moving costs and temporary housing - so if you're looking for a quieter area, lower cost of living, and better quality of life, this role may be for you! Overview: You will lead the Infrastructure Team and Application Support Analyst Team - working closely with the IT Manager and local division leadership to meet the IT infrastructure and application needs of the facility and other locations. You will be a resource for the IT team, offering guidance on day-to-day activities and ensuring projects meet deadlines. You will play a key part in accelerating the AI and automation roadmap, including design and implementation of agentic systems to reduce manual effort and improve workflow efficiency. And you'll partner with business stakeholders to translate operational challenges into scalable, AI-powered solutions. Responsibilities include: Act as a trusted partner with business operations and production processes Provide mentorship to IT infrastructure and Application Support Analyst peers Offer project oversight (manage deliverables, cross-functional collaboration with all business groups, strong financial awareness - including monitoring project costs and keeping the team on track with budget expectations) Guide IT initiatives that support modernization, ensuring alignment with organizational strategy Administer Windows and Linux servers Oversee the implementation/installation, maintenance/troubleshooting, and licensing of software/applications, as well as hardware maintenance agreements/contracts Translate business needs into technical solutions and keep leadership informed about risks, progress, and resource needs Manage virtual cloud platforms such as VMWare Environments, Virtual Private Cloud, and/or Azure Computing, including storage, network, full VMs, and container applications Manage/support access control and camera system solutions Administer Active Directory, Certificates, DNS, DHCP, File Shares, SMTP, IIS Entra ID O365, SharePoint Lead backup, testing, and recovery (including updating and maintaining the disaster recovery plan) Perform Project Management in an Agile framework (including overseeing contractor responsibilities and duties) Perform SQL and Oracle database management Assist with network and security administration Identify opportunities for system upgrades and improvements, and contribute to solution recommendations Approach initiatives and software implementations with an enterprise-wide mindset, ensuring solutions align with broader business needs, standards, and longterm scalability Perform other duties as assigned Work a rotational on-call IT support schedule to include evenings and weekends as assigned Minimum requirements: 5+ years of experience in IT infrastructure and application support/management . Technical knowledge of hardware, software and network infrastructure . Prior experience with project management (including managing multiple projects simultaneously ). Professional demeanor with a high degree of flexibility , responsiveness , and self-direction . Proven ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Supervisor/manager recommendation and ability to perform all essential functions of the job (with or without a reasonable accommodation). The best candidates will have most of the following credentials: Bachelor's degree in Computer Science , Information Technology , or a related field Experience working in a large, complex organization with multiple divisions Ability to analyze, identify and solve complex problems Excellent communication skills , with the ability to communicate technical concepts to non-technical stakeholders Responsibility, reliability, and commitment to fulfilling work obligations ; will hold others accountable for desired results Ability to work efficiently with minimal oversight Advanced experience of data center design including environmental control requirements Advanced experience with network architecture design Advanced experience with IIS Administration and/or SharePoint Administration Advanced experience with Cohesity/Veeam systems Advanced experience with configuring and managing server environments Scripting experience (including PowerShell, Python, and others) Project management experience Manufacturing-related IT experience , with a preference for process-related industries Experience in a heavy industrial setting Certifications -VMware VCP Certification -Microsoft Certified Solutions Associate (MCSA) -Azure Administrator Certification -Certified Information Systems Auditor (CISA) -AZ-040T00-A: Automating Administration with PowerShell -AZ-104: Microsoft Azure Administrator -AZ-305: Designing Microsoft Azure Infrastructure Solutions Compensation and benefits: TOTAL COMPENSATION = $140,000-$178,000 , broken down as follows: Base salary range - $110,000 - $135,000 Annual bonus of 28-32% over the past 5 years! 401K and Roth accounts, plus pay-for-performance bonuses Educational assistance (up to $10K per year for you and your family members) Outstanding medical, dental, and vision benefits for you and your family! If you feel qualified and interested in this immediate IT Systems Team Lead role, we want to speak with you! The team at the Talent Mine has a stellar track record placing successful IT candidates with this client, and we know the nuances to help guide you through the interview process and land this exciting role. Leverage our 20+ years of tech recruiting success to your advantage, and let's chat today!
11/14/2026
Full time
Job Description If you have experience in IT infrastructure, enjoy leading a team with a player/coach mentality, and have a growth + team-first mindset, read on! NOTE: The client is NOT able to provide visa sponsorship now or at any time in the future, and cannot consider candidates with H1B/OPT/C2C status or visa sponsorship requirements. The client is North America's largest recycler and leads the steel industry in minimizing environmental impacts, with an unmatched track record of employee investment and stability. As an industrial manufacturing site, the facility is in a rural West Virginia setting. The client provides a generous relocation package including moving costs and temporary housing - so if you're looking for a quieter area, lower cost of living, and better quality of life, this role may be for you! Overview: You will lead the Infrastructure Team and Application Support Analyst Team - working closely with the IT Manager and local division leadership to meet the IT infrastructure and application needs of the facility and other locations. You will be a resource for the IT team, offering guidance on day-to-day activities and ensuring projects meet deadlines. You will play a key part in accelerating the AI and automation roadmap, including design and implementation of agentic systems to reduce manual effort and improve workflow efficiency. And you'll partner with business stakeholders to translate operational challenges into scalable, AI-powered solutions. Responsibilities include: Act as a trusted partner with business operations and production processes Provide mentorship to IT infrastructure and Application Support Analyst peers Offer project oversight (manage deliverables, cross-functional collaboration with all business groups, strong financial awareness - including monitoring project costs and keeping the team on track with budget expectations) Guide IT initiatives that support modernization, ensuring alignment with organizational strategy Administer Windows and Linux servers Oversee the implementation/installation, maintenance/troubleshooting, and licensing of software/applications, as well as hardware maintenance agreements/contracts Translate business needs into technical solutions and keep leadership informed about risks, progress, and resource needs Manage virtual cloud platforms such as VMWare Environments, Virtual Private Cloud, and/or Azure Computing, including storage, network, full VMs, and container applications Manage/support access control and camera system solutions Administer Active Directory, Certificates, DNS, DHCP, File Shares, SMTP, IIS Entra ID O365, SharePoint Lead backup, testing, and recovery (including updating and maintaining the disaster recovery plan) Perform Project Management in an Agile framework (including overseeing contractor responsibilities and duties) Perform SQL and Oracle database management Assist with network and security administration Identify opportunities for system upgrades and improvements, and contribute to solution recommendations Approach initiatives and software implementations with an enterprise-wide mindset, ensuring solutions align with broader business needs, standards, and longterm scalability Perform other duties as assigned Work a rotational on-call IT support schedule to include evenings and weekends as assigned Minimum requirements: 5+ years of experience in IT infrastructure and application support/management . Technical knowledge of hardware, software and network infrastructure . Prior experience with project management (including managing multiple projects simultaneously ). Professional demeanor with a high degree of flexibility , responsiveness , and self-direction . Proven ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Supervisor/manager recommendation and ability to perform all essential functions of the job (with or without a reasonable accommodation). The best candidates will have most of the following credentials: Bachelor's degree in Computer Science , Information Technology , or a related field Experience working in a large, complex organization with multiple divisions Ability to analyze, identify and solve complex problems Excellent communication skills , with the ability to communicate technical concepts to non-technical stakeholders Responsibility, reliability, and commitment to fulfilling work obligations ; will hold others accountable for desired results Ability to work efficiently with minimal oversight Advanced experience of data center design including environmental control requirements Advanced experience with network architecture design Advanced experience with IIS Administration and/or SharePoint Administration Advanced experience with Cohesity/Veeam systems Advanced experience with configuring and managing server environments Scripting experience (including PowerShell, Python, and others) Project management experience Manufacturing-related IT experience , with a preference for process-related industries Experience in a heavy industrial setting Certifications -VMware VCP Certification -Microsoft Certified Solutions Associate (MCSA) -Azure Administrator Certification -Certified Information Systems Auditor (CISA) -AZ-040T00-A: Automating Administration with PowerShell -AZ-104: Microsoft Azure Administrator -AZ-305: Designing Microsoft Azure Infrastructure Solutions Compensation and benefits: TOTAL COMPENSATION = $140,000-$178,000 , broken down as follows: Base salary range - $110,000 - $135,000 Annual bonus of 28-32% over the past 5 years! 401K and Roth accounts, plus pay-for-performance bonuses Educational assistance (up to $10K per year for you and your family members) Outstanding medical, dental, and vision benefits for you and your family! If you feel qualified and interested in this immediate IT Systems Team Lead role, we want to speak with you! The team at the Talent Mine has a stellar track record placing successful IT candidates with this client, and we know the nuances to help guide you through the interview process and land this exciting role. Leverage our 20+ years of tech recruiting success to your advantage, and let's chat today!
Job Description We're Hiring - IT Support Engineer Location: Chicago, IL (Hybrid) Phillip Capital Inc., located in Chicago, is dually registered with the SEC/FINRA as a self-clearing broker dealer and the Commodity Futures Trading Commission (CFTC) as a registered Futures Commission Merchant (FCM) serving professional traders and institutions with customized clearing, custody and global market access solutions. We provide an environment where you can grow your skills and make meaningful, visible contributions to your team and the broader organization. Our culture is built on integrity, accountability, open communication, and continuous improvement, with a focus on building for the long term. Our office, located in the iconic Board of Trade Building, offers convenient access to Metra and CTA lines and is steps away from restaurants, parks, shopping, and cultural institutions. Building amenities include an onsite gym, indoor bicycle parking, a game room, and a rooftop deck with exceptional views. We are seeking a reliable and detail-oriented IT Support Engineer to provide daily technical support across the organization. This role involves troubleshooting hardware, software, network, and system issues, ensuring minimal disruption to business operations. You will serve as the first point of contact for IT-related queries and play a key role in keeping our users productive. Key Responsibilities Respond promptly to IT support requests via ticketing system, email, or in person. Troubleshoot and resolve hardware and software issues (Windows/macOS, printers, mobile devices). Provide support for Microsoft 365 (Outlook, Teams, SharePoint, and OneDrive) and other approved business and AI tools. Manage accounts, group access, password resets, and user lifecycles in Active Directory and Microsoft Entra ID. Use tools such as Intune, Jamf, TeamViewer, or BeyondTrust for device management, software deployment, patching, and remote support. Maintain IT asset inventory and assist in hardware lifecycle management. Set up and maintain conference room and audiovisual equipment. Support basic network troubleshooting (Wi-Fi, LAN, VPN). Ensure regular data backups and assist in data recovery when required. Document solutions, update knowledge base articles, and identify recurring issues or process improvements. Escalate complex issues to higher-level IT staff or vendors. Ensure compliance with company IT policies and security protocols. Qualifications Associate's or Bachelor's degree in Information Technology or a related field. 1-3 years of experience in IT support or help desk environment. Proficient with Windows, macOS, Microsoft 365 and standard business applications. Understanding of computer hardware, networks, and security basics. Experience managing accounts, groups, password resets, and user lifecycles in Active Directory and Microsoft Entra ID (formerly Azure AD). Working knowledge of TCP/IP, DHCP, DNS, Wi-Fi, LAN, and VPN troubleshooting. Experience with Intune, Jamf, or SCCM/Configuration Manager. Familiarity with Windows Autopilot or MDT is a plus. Ability to follow and reinforce AI-use policies, identify data-protection risks, and escalate concerns. Experience with Active Directory and user/group management preferred. Familiarity with remote support tools (e.g., TeamViewer, AnyDesk) preferred. Knowledge of ticketing systems like Jira or Zendesk preferred. Basic scripting (PowerShell, Bash) is a plus. Strong customer service, communication and problem-solving skills. Ability to prioritize tasks and work independently or in a team. To be considered for this position, please apply via LinkedIn or submit a resume directly to with "IT Support Engineer" in the subject line. Phillip Capital Inc. will not consider candidates sent by recruiters for this position.
11/14/2026
Full time
Job Description We're Hiring - IT Support Engineer Location: Chicago, IL (Hybrid) Phillip Capital Inc., located in Chicago, is dually registered with the SEC/FINRA as a self-clearing broker dealer and the Commodity Futures Trading Commission (CFTC) as a registered Futures Commission Merchant (FCM) serving professional traders and institutions with customized clearing, custody and global market access solutions. We provide an environment where you can grow your skills and make meaningful, visible contributions to your team and the broader organization. Our culture is built on integrity, accountability, open communication, and continuous improvement, with a focus on building for the long term. Our office, located in the iconic Board of Trade Building, offers convenient access to Metra and CTA lines and is steps away from restaurants, parks, shopping, and cultural institutions. Building amenities include an onsite gym, indoor bicycle parking, a game room, and a rooftop deck with exceptional views. We are seeking a reliable and detail-oriented IT Support Engineer to provide daily technical support across the organization. This role involves troubleshooting hardware, software, network, and system issues, ensuring minimal disruption to business operations. You will serve as the first point of contact for IT-related queries and play a key role in keeping our users productive. Key Responsibilities Respond promptly to IT support requests via ticketing system, email, or in person. Troubleshoot and resolve hardware and software issues (Windows/macOS, printers, mobile devices). Provide support for Microsoft 365 (Outlook, Teams, SharePoint, and OneDrive) and other approved business and AI tools. Manage accounts, group access, password resets, and user lifecycles in Active Directory and Microsoft Entra ID. Use tools such as Intune, Jamf, TeamViewer, or BeyondTrust for device management, software deployment, patching, and remote support. Maintain IT asset inventory and assist in hardware lifecycle management. Set up and maintain conference room and audiovisual equipment. Support basic network troubleshooting (Wi-Fi, LAN, VPN). Ensure regular data backups and assist in data recovery when required. Document solutions, update knowledge base articles, and identify recurring issues or process improvements. Escalate complex issues to higher-level IT staff or vendors. Ensure compliance with company IT policies and security protocols. Qualifications Associate's or Bachelor's degree in Information Technology or a related field. 1-3 years of experience in IT support or help desk environment. Proficient with Windows, macOS, Microsoft 365 and standard business applications. Understanding of computer hardware, networks, and security basics. Experience managing accounts, groups, password resets, and user lifecycles in Active Directory and Microsoft Entra ID (formerly Azure AD). Working knowledge of TCP/IP, DHCP, DNS, Wi-Fi, LAN, and VPN troubleshooting. Experience with Intune, Jamf, or SCCM/Configuration Manager. Familiarity with Windows Autopilot or MDT is a plus. Ability to follow and reinforce AI-use policies, identify data-protection risks, and escalate concerns. Experience with Active Directory and user/group management preferred. Familiarity with remote support tools (e.g., TeamViewer, AnyDesk) preferred. Knowledge of ticketing systems like Jira or Zendesk preferred. Basic scripting (PowerShell, Bash) is a plus. Strong customer service, communication and problem-solving skills. Ability to prioritize tasks and work independently or in a team. To be considered for this position, please apply via LinkedIn or submit a resume directly to with "IT Support Engineer" in the subject line. Phillip Capital Inc. will not consider candidates sent by recruiters for this position.
Job Description Role Overview The Project Manager will join our team in Pittsburgh to lead client-facing engagements within an IT consulting environment. This role involves managing high-impact project teams in areas such as AI, software development, data, and automation domains. You will serve as the primary point of contact for clients, ensuring the successful delivery of complex consulting projects, fostering team performance, and driving measurable business outcomes through expert project management and coordination. Key Responsibilities Lead end-to-end management of client-facing consulting engagements from initiation to closure. Direct and motivate multidisciplinary project teams (developers, data scientists, AI engineers) to deliver high-quality solutions. Serve as the primary liaison between client stakeholders and our internal technical teams to manage expectations, scope, and project timelines. Monitor and report on project health, budget utilization, and resource allocation to both internal leadership and client stakeholders. Facilitate project planning, risk management, issue resolution, and status reporting in a non-agile delivery framework. Ensure all project deliverables meet quality standards and align with the client's strategic business requirements. Provide mentorship and guidance to team members to maintain high levels of engagement and productivity. Drive continuous improvement in project management processes and delivery methodologies across the firm. Translate complex technical project requirements into actionable tasks and clear documentation. Maintain strong client relationships by demonstrating a customer-focused, proactive approach to problem-solving. Required Qualifications 8+ years of professional project management experience within an IT consulting organization. Current Scrum Master Certification (CSM or equivalent). Demonstrated experience managing projects in the AI, software development, data, or automation domains. Local presence in or willingness to be based in Pittsburgh, PA. Expertise in managing project lifecycles using non-agile (waterfall or hybrid) delivery methodologies. Proven track record of managing paid client engagements and delivering complex technical solutions. Excellent verbal and written communication skills with the ability to influence both technical and non-technical stakeholders. Strong critical thinking and analytical problem-solving abilities. Expertise in risk identification, mitigation, and contingency planning. Bachelor's degree in Business, Computer Science, Information Technology, or a related field. Exceptional organizational skills with a strong attention to detail and ability to balance multiple priorities. Self-motivated, adaptable, and a strong ownership mindset regarding project outcomes. Preferred Qualifications Specific experience managing AI-focused project teams or complex software application development lifecycles. Background in professional services or management consulting firms. Experience in stakeholder management at the VP or Director level. Advanced project management certifications (e.g., PMP). Location: Pittsburgh, PA About Techstra Solutions Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information:
11/14/2026
Full time
Job Description Role Overview The Project Manager will join our team in Pittsburgh to lead client-facing engagements within an IT consulting environment. This role involves managing high-impact project teams in areas such as AI, software development, data, and automation domains. You will serve as the primary point of contact for clients, ensuring the successful delivery of complex consulting projects, fostering team performance, and driving measurable business outcomes through expert project management and coordination. Key Responsibilities Lead end-to-end management of client-facing consulting engagements from initiation to closure. Direct and motivate multidisciplinary project teams (developers, data scientists, AI engineers) to deliver high-quality solutions. Serve as the primary liaison between client stakeholders and our internal technical teams to manage expectations, scope, and project timelines. Monitor and report on project health, budget utilization, and resource allocation to both internal leadership and client stakeholders. Facilitate project planning, risk management, issue resolution, and status reporting in a non-agile delivery framework. Ensure all project deliverables meet quality standards and align with the client's strategic business requirements. Provide mentorship and guidance to team members to maintain high levels of engagement and productivity. Drive continuous improvement in project management processes and delivery methodologies across the firm. Translate complex technical project requirements into actionable tasks and clear documentation. Maintain strong client relationships by demonstrating a customer-focused, proactive approach to problem-solving. Required Qualifications 8+ years of professional project management experience within an IT consulting organization. Current Scrum Master Certification (CSM or equivalent). Demonstrated experience managing projects in the AI, software development, data, or automation domains. Local presence in or willingness to be based in Pittsburgh, PA. Expertise in managing project lifecycles using non-agile (waterfall or hybrid) delivery methodologies. Proven track record of managing paid client engagements and delivering complex technical solutions. Excellent verbal and written communication skills with the ability to influence both technical and non-technical stakeholders. Strong critical thinking and analytical problem-solving abilities. Expertise in risk identification, mitigation, and contingency planning. Bachelor's degree in Business, Computer Science, Information Technology, or a related field. Exceptional organizational skills with a strong attention to detail and ability to balance multiple priorities. Self-motivated, adaptable, and a strong ownership mindset regarding project outcomes. Preferred Qualifications Specific experience managing AI-focused project teams or complex software application development lifecycles. Background in professional services or management consulting firms. Experience in stakeholder management at the VP or Director level. Advanced project management certifications (e.g., PMP). Location: Pittsburgh, PA About Techstra Solutions Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information:
Job Description Hi Hope you are doing great Below is the job Description, kindly go through it and let me know your Interest SAP HANA Program Manager Fulltime Remote At least 13 years of overall professional experience, working with large IT ERP programs. At least 13 years of SAP engagement and project management experience. Must have executed at least 2 end to end large SAP programs in Program manager roles. Hands on experience of end to end Brownfield or Greenfield SAP S/4 HANA programs a big plus Hands on experience in handling global AMS / DevSecOps / ITIL based programs required Experience of having closely worked with C-Level and Client Delivery / Project Managers for success of overall engagement and delivery Should have led engagement planning and budgeting, manage engagement teams, define deliverable structure and content, facilitate buy-in of proposed solutions from top management levels at the client, direct on-time, and quality delivery of work products, manage engagement economics and manage engagement risk. Should have led business development and proposal response activities as anchor and with sales and value design teams for downstream revenue and new account generation. Designed and managed complex SoWs and contracts including change management Experience with Program governance set up and managing using KPIs Experience managing programs with combined SAP and non-SAP teams a big plus Experience with Agile/Devops and knowledge of CPG/Logistics industry a big plus Excellent communication (written and oral) and interpersonal skills Professional certification e.g. PMP and post-graduate degree are desired
11/14/2026
Full time
Job Description Hi Hope you are doing great Below is the job Description, kindly go through it and let me know your Interest SAP HANA Program Manager Fulltime Remote At least 13 years of overall professional experience, working with large IT ERP programs. At least 13 years of SAP engagement and project management experience. Must have executed at least 2 end to end large SAP programs in Program manager roles. Hands on experience of end to end Brownfield or Greenfield SAP S/4 HANA programs a big plus Hands on experience in handling global AMS / DevSecOps / ITIL based programs required Experience of having closely worked with C-Level and Client Delivery / Project Managers for success of overall engagement and delivery Should have led engagement planning and budgeting, manage engagement teams, define deliverable structure and content, facilitate buy-in of proposed solutions from top management levels at the client, direct on-time, and quality delivery of work products, manage engagement economics and manage engagement risk. Should have led business development and proposal response activities as anchor and with sales and value design teams for downstream revenue and new account generation. Designed and managed complex SoWs and contracts including change management Experience with Program governance set up and managing using KPIs Experience managing programs with combined SAP and non-SAP teams a big plus Experience with Agile/Devops and knowledge of CPG/Logistics industry a big plus Excellent communication (written and oral) and interpersonal skills Professional certification e.g. PMP and post-graduate degree are desired
Job Description Company Overview The Company is a global manufacturer and supplier of electrical equipment and products, is looking to establish its presence in the North American market under its own brand name. Responsibilities Serve as the primary contact for ERP, Ext. ERP, and other business applications. Support day-to-day operations and troubleshooting of ERP and related business systems. Coordinate with business users and Corporate IT to resolve system issues and requests. Monitor system performance and support stable operation of business applications. Plan and implement ERP, Ext. ERP, and business application improvements, upgrades, and new functionality in coordination with Corporate IT. Manage IT projects related to business process improvement, system integration, and data interfaces. Support testing, implementation, and stabilization of new systems and functionality. Document system changes, issues, and solutions for future reference. Act as the primary communication point between business departments and Corporate IT. Collect and analyze business requirements related to ERP, Ext. ERP, and other business applications and coordinate them with Corporate IT. Coordinate system issues, enhancement requests, and project requirements between business departments and Corporate IT. Track and communicate the progress of system-related requests and projects. Ensure alignment with company-wide IT standards, policies, and cybersecurity requirements. Maintain system security and user access management. Enforce corporate cybersecurity policies and standards. Ensure compliance with internal and external audit requirements. Support ISO 27001 and other cybersecurity-related audits. Identify opportunities to improve business processes through ERP, Ext. ERP, and other IT systems. Support digitalization, automation, data integration, and reporting initiatives. Provide training and guidance to employees on ERP and other business applications. Continuously improve ERP and related business applications based on business requirements. Requirements Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. 5+ years of IT experience, preferably supporting ERP and business applications. Experience in a corporate or sales organization is preferred. Strong understanding of ERP, Ext. ERP, and related business applications. Experience with system integration, data interfaces, and application support. Knowledge of general IT infrastructure and end-user support. Understanding of cybersecurity and IT compliance requirements. Ability to serve as the primary IT contact for ERP, Ext. ERP, and business applications. Bilingual in Korean and English is required.
11/14/2026
Full time
Job Description Company Overview The Company is a global manufacturer and supplier of electrical equipment and products, is looking to establish its presence in the North American market under its own brand name. Responsibilities Serve as the primary contact for ERP, Ext. ERP, and other business applications. Support day-to-day operations and troubleshooting of ERP and related business systems. Coordinate with business users and Corporate IT to resolve system issues and requests. Monitor system performance and support stable operation of business applications. Plan and implement ERP, Ext. ERP, and business application improvements, upgrades, and new functionality in coordination with Corporate IT. Manage IT projects related to business process improvement, system integration, and data interfaces. Support testing, implementation, and stabilization of new systems and functionality. Document system changes, issues, and solutions for future reference. Act as the primary communication point between business departments and Corporate IT. Collect and analyze business requirements related to ERP, Ext. ERP, and other business applications and coordinate them with Corporate IT. Coordinate system issues, enhancement requests, and project requirements between business departments and Corporate IT. Track and communicate the progress of system-related requests and projects. Ensure alignment with company-wide IT standards, policies, and cybersecurity requirements. Maintain system security and user access management. Enforce corporate cybersecurity policies and standards. Ensure compliance with internal and external audit requirements. Support ISO 27001 and other cybersecurity-related audits. Identify opportunities to improve business processes through ERP, Ext. ERP, and other IT systems. Support digitalization, automation, data integration, and reporting initiatives. Provide training and guidance to employees on ERP and other business applications. Continuously improve ERP and related business applications based on business requirements. Requirements Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. 5+ years of IT experience, preferably supporting ERP and business applications. Experience in a corporate or sales organization is preferred. Strong understanding of ERP, Ext. ERP, and related business applications. Experience with system integration, data interfaces, and application support. Knowledge of general IT infrastructure and end-user support. Understanding of cybersecurity and IT compliance requirements. Ability to serve as the primary IT contact for ERP, Ext. ERP, and business applications. Bilingual in Korean and English is required.
Job Description Product Manager IV - Digital Web & Mobile Platforms Location: Greensboro, NC Work Model: Hybrid Position Type: Full-Time Required Qualifications & Skills - Bachelor's degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or a related field. - Minimum 5+ years of experience in Product Management, Project Management, IT Consulting, Product Development, Business Analysis, Systems Analysis, or a related field. - Equivalent relevant work experience may substitute for the degree requirement. Advanced degrees may substitute for a portion of the experience requirements. - Minimum 2+ years of experience working with Agile teams , including Scrum ceremonies, sprint planning, backlog refinement, and Agile best practices. - Minimum 1+ year of leadership experience , with or without direct reports. - Strong senior-level Product Management experience leading enterprise digital web and mobile products or platforms. - Proven experience defining and executing product strategy, vision, and roadmaps for enterprise-level digital products. - Hands-on experience with product backlog ownership, prioritization, user stories, and product requirements . - Strong experience managing front-end digital products , including customer-facing websites, web applications, and mobile applications. - Experience collaborating with UX/UI designers and front-end engineering teams to deliver intuitive, scalable, and user-friendly digital experiences. - Strong understanding of front-end functionality, user journeys, responsive web design, and mobile user experiences . - Experience using product analytics, KPIs, customer insights, and data-driven decision-making to improve product performance. - Proven ability to lead cross-functional teams involving business stakeholders, UX/design, engineering, analytics, and technology teams . - Experience managing the end-to-end product lifecycle , from discovery and requirements gathering through development, launch, and continuous improvement. - Excellent stakeholder management, communication, problem-solving, and leadership skills. Mandatory Skills Product Management Enterprise Digital Products Web & Mobile Platforms Front-End Products Product Strategy Product Roadmap Backlog Management Prioritization Agile/Scrum UX/UI Collaboration Product Analytics Data-Driven Decision Making Cross-Functional Leadership Stakeholder Management Important: Candidates must have hands-on product ownership experience with enterprise web/mobile products. Profiles focused primarily on project coordination or backend-only platforms without front-end digital product ownership will not be preferred.
11/14/2026
Full time
Job Description Product Manager IV - Digital Web & Mobile Platforms Location: Greensboro, NC Work Model: Hybrid Position Type: Full-Time Required Qualifications & Skills - Bachelor's degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or a related field. - Minimum 5+ years of experience in Product Management, Project Management, IT Consulting, Product Development, Business Analysis, Systems Analysis, or a related field. - Equivalent relevant work experience may substitute for the degree requirement. Advanced degrees may substitute for a portion of the experience requirements. - Minimum 2+ years of experience working with Agile teams , including Scrum ceremonies, sprint planning, backlog refinement, and Agile best practices. - Minimum 1+ year of leadership experience , with or without direct reports. - Strong senior-level Product Management experience leading enterprise digital web and mobile products or platforms. - Proven experience defining and executing product strategy, vision, and roadmaps for enterprise-level digital products. - Hands-on experience with product backlog ownership, prioritization, user stories, and product requirements . - Strong experience managing front-end digital products , including customer-facing websites, web applications, and mobile applications. - Experience collaborating with UX/UI designers and front-end engineering teams to deliver intuitive, scalable, and user-friendly digital experiences. - Strong understanding of front-end functionality, user journeys, responsive web design, and mobile user experiences . - Experience using product analytics, KPIs, customer insights, and data-driven decision-making to improve product performance. - Proven ability to lead cross-functional teams involving business stakeholders, UX/design, engineering, analytics, and technology teams . - Experience managing the end-to-end product lifecycle , from discovery and requirements gathering through development, launch, and continuous improvement. - Excellent stakeholder management, communication, problem-solving, and leadership skills. Mandatory Skills Product Management Enterprise Digital Products Web & Mobile Platforms Front-End Products Product Strategy Product Roadmap Backlog Management Prioritization Agile/Scrum UX/UI Collaboration Product Analytics Data-Driven Decision Making Cross-Functional Leadership Stakeholder Management Important: Candidates must have hands-on product ownership experience with enterprise web/mobile products. Profiles focused primarily on project coordination or backend-only platforms without front-end digital product ownership will not be preferred.
Job Description Job Description Job Description The starting pay range for this position begins at $21.06/hour and is based on the level of experience and qualifications above the minimum requirements. Full Time: a position working 32+ hours per week. Job Summary: The Ecommerce Coordinator supports the day-to-day execution of Biltmore's ecommerce business under the direction of the Ecommerce Manager and the ecommerce leadership team. This position coordinates assigned ecommerce work, maintains accurate and engaging Shopify and other online content, and supports product launches, online merchandising, promotions, and order-related processes. The Ecommerce Coordinator works closely with the Ecommerce Manager and cross-functional partners, including Wine, Retail Merchandisers, Marketing, Fulfillment, Guest Services, and Corporate Technology teams, to execute established priorities and deliver a consistent Biltmore guest experience. The Ecommerce Coordinator executes and coordinates work within established frameworks, identifies and communicates issues or opportunities, and escalates matters requiring additional direction or technical, operational, or compliance decisions. Essential Job Duties: 1. Coordinate assigned ecommerce projects and tasks by gathering required information, tracking deliverables and deadlines, coordinating approvals and handoffs with the Marketing team, maintaining project documentation, and communicating status or issues to the Ecommerce Manager and appropriate stakeholders. 2. Support online product launches by gathering and entering product information, images, pricing, inventory information, launch dates, and other required details in coordination with cross-functional departments. 3. Create, update, and quality-check Shopify products and variants, including descriptions, images, product types, collections, tags, and other product information according to established catalog and merchandising standards. 4. Maintain accurate product categorization and tagging within established guidelines to support customer navigation, search, merchandising, promotions, reporting, and operational requirements. 5. Update and maintain Shopify storefront content as assigned, including homepage and collection content, banners, product placement, seasonal landing pages, navigation-related updates, and redirects. 6. Support the ecommerce launch and promotion calendar and collaborate with the Marketing team by tracking upcoming product launches, promotions, seasonal content, creative needs, approvals, and publication dates. 7. Coordinate creative and product photography requests for online content needs, including preparing products, attending and leading photoshoots, and overseeing the styling and merchandising of products for photography. Ensure required assets are received, organized, and available according to established project timelines. 8. Set up and test ecommerce promotions and discounts according to established procedures. Verify dates, eligible products, customer-facing messaging, and basic functionality, and promptly report any discrepancies to the Ecommerce leadership. 9. Support staff-created Shopify draft orders in accordance with established procedures, including reviewing customer information, product and shipping selection, approved discounts, inventory holds, order notes, alcohol compliance, and escalation of issues. 10. Follow established wine and alcohol procedures related to product setup, shipping, age verification, and order processing. Identify and communicate exceptions or questions and escalate compliance-related matters through established channels. 11. Complete assigned work in Shopify Plus and connected ecommerce applications, including shipping, fulfillment, inventory, and ERP-related workflows, within approved access and established procedures. Document discrepancies and escalate system changes, integration issues, or decisions outside the role's authority to the Ecommerce Manager or appropriate system owner. 12. Assist with product and inventory information across connected systems by completing assigned updates, identifying apparent discrepancies, documenting issues, and communicating them to the appropriate team for resolution. 13. Conduct pre- and post-launch quality checks of assigned ecommerce updates across relevant devices and shopping paths, including product information, links, promotional messaging, storefront content, and checkout behavior. Document findings and coordinate corrections as directed. 14. Assist with ecommerce reporting by compiling requested sales, merchandising, promotional, and website information and providing updates to the Ecommerce Manager and relevant stakeholders. 15. Coordinate product-review moderation and response routing according to established company guidelines and escalate guest-service concerns to the appropriate team. Additional Responsibilities: 1. Participate in cross-functional planning and status meetings as assigned and communicate project updates, upcoming launches, deadlines, and information needed from partners. 2. Partner with Retail Merchandisers, Fulfillment, and Guest Services on product samples, order questions, launch readiness, and customer-experience matters as needed. 3. Maintain organized project documentation, ecommerce calendars, product information, creative assets, and other departmental records. 4. Follow established Biltmore brand, privacy, quality-control, guest-service, ecommerce, alcohol-commerce, and operational procedures. 5. Stay current on Biltmore Shop products, e-commerce processes, and established Shopify workflows. 6. Provide general assistance and support for leadership, the department, and the company. 7. Perform other related duties and projects as assigned. Qualifications: 1. A two- or four-year degree in marketing, business, communications, ecommerce, or a related field preferred; equivalent education and experience will be considered. 2. One to two years of experience in ecommerce, digital merchandising, retail, marketing, customer service, project coordination, or a related field preferred. 3. Experience using an ecommerce platform or content management system to maintain product or website content preferred. Experience with Shopify or Shopify Plus is a plus; familiarity with third-party ecommerce apps, project and work management platforms, shipping or fulfillment tools, ERP or inventory systems, and reporting tools is helpful but not required. 4. Ability to learn and consistently follow established procedures for product data, promotions, draft orders, ecommerce operations, and alcohol-commerce requirements. 5. Strong organizational and time-management skills, with the ability to manage multiple assignments, track details, meet deadlines, and communicate when additional information or direction is needed. 6. Strong attention to detail, proofreading, and quality-control skills, particularly when working with customer-facing product information. 7. Basic ability to work with e-commerce, sales, and operational information and accurately compile and communicate data. 8. Proficiency in Microsoft Office, particularly Excel, including the ability to organize and review product data, work with spreadsheets or exports, and identify apparent discrepancies. Ability to learn Biltmore's systems, products, processes, and brand standards. 9. Strong written and verbal communication skills and the ability to work collaboratively with individuals across multiple departments. 10. Dependable, proactive, and service-oriented, with good judgment and the ability to recognize when an issue should be escalated. 11. Ability to work accurately across multiple connected systems, follow documented procedures, recognize when information does not match, and communicate issues to the appropriate system owner. 12. Commitment to providing excellent internal and external guest service and representing Biltmore's values professionally. Physical Requirements: 1. Work will be performed primarily in an office environment 2. Ability to lift up to 25lbs
11/14/2026
Full time
Job Description Job Description Job Description The starting pay range for this position begins at $21.06/hour and is based on the level of experience and qualifications above the minimum requirements. Full Time: a position working 32+ hours per week. Job Summary: The Ecommerce Coordinator supports the day-to-day execution of Biltmore's ecommerce business under the direction of the Ecommerce Manager and the ecommerce leadership team. This position coordinates assigned ecommerce work, maintains accurate and engaging Shopify and other online content, and supports product launches, online merchandising, promotions, and order-related processes. The Ecommerce Coordinator works closely with the Ecommerce Manager and cross-functional partners, including Wine, Retail Merchandisers, Marketing, Fulfillment, Guest Services, and Corporate Technology teams, to execute established priorities and deliver a consistent Biltmore guest experience. The Ecommerce Coordinator executes and coordinates work within established frameworks, identifies and communicates issues or opportunities, and escalates matters requiring additional direction or technical, operational, or compliance decisions. Essential Job Duties: 1. Coordinate assigned ecommerce projects and tasks by gathering required information, tracking deliverables and deadlines, coordinating approvals and handoffs with the Marketing team, maintaining project documentation, and communicating status or issues to the Ecommerce Manager and appropriate stakeholders. 2. Support online product launches by gathering and entering product information, images, pricing, inventory information, launch dates, and other required details in coordination with cross-functional departments. 3. Create, update, and quality-check Shopify products and variants, including descriptions, images, product types, collections, tags, and other product information according to established catalog and merchandising standards. 4. Maintain accurate product categorization and tagging within established guidelines to support customer navigation, search, merchandising, promotions, reporting, and operational requirements. 5. Update and maintain Shopify storefront content as assigned, including homepage and collection content, banners, product placement, seasonal landing pages, navigation-related updates, and redirects. 6. Support the ecommerce launch and promotion calendar and collaborate with the Marketing team by tracking upcoming product launches, promotions, seasonal content, creative needs, approvals, and publication dates. 7. Coordinate creative and product photography requests for online content needs, including preparing products, attending and leading photoshoots, and overseeing the styling and merchandising of products for photography. Ensure required assets are received, organized, and available according to established project timelines. 8. Set up and test ecommerce promotions and discounts according to established procedures. Verify dates, eligible products, customer-facing messaging, and basic functionality, and promptly report any discrepancies to the Ecommerce leadership. 9. Support staff-created Shopify draft orders in accordance with established procedures, including reviewing customer information, product and shipping selection, approved discounts, inventory holds, order notes, alcohol compliance, and escalation of issues. 10. Follow established wine and alcohol procedures related to product setup, shipping, age verification, and order processing. Identify and communicate exceptions or questions and escalate compliance-related matters through established channels. 11. Complete assigned work in Shopify Plus and connected ecommerce applications, including shipping, fulfillment, inventory, and ERP-related workflows, within approved access and established procedures. Document discrepancies and escalate system changes, integration issues, or decisions outside the role's authority to the Ecommerce Manager or appropriate system owner. 12. Assist with product and inventory information across connected systems by completing assigned updates, identifying apparent discrepancies, documenting issues, and communicating them to the appropriate team for resolution. 13. Conduct pre- and post-launch quality checks of assigned ecommerce updates across relevant devices and shopping paths, including product information, links, promotional messaging, storefront content, and checkout behavior. Document findings and coordinate corrections as directed. 14. Assist with ecommerce reporting by compiling requested sales, merchandising, promotional, and website information and providing updates to the Ecommerce Manager and relevant stakeholders. 15. Coordinate product-review moderation and response routing according to established company guidelines and escalate guest-service concerns to the appropriate team. Additional Responsibilities: 1. Participate in cross-functional planning and status meetings as assigned and communicate project updates, upcoming launches, deadlines, and information needed from partners. 2. Partner with Retail Merchandisers, Fulfillment, and Guest Services on product samples, order questions, launch readiness, and customer-experience matters as needed. 3. Maintain organized project documentation, ecommerce calendars, product information, creative assets, and other departmental records. 4. Follow established Biltmore brand, privacy, quality-control, guest-service, ecommerce, alcohol-commerce, and operational procedures. 5. Stay current on Biltmore Shop products, e-commerce processes, and established Shopify workflows. 6. Provide general assistance and support for leadership, the department, and the company. 7. Perform other related duties and projects as assigned. Qualifications: 1. A two- or four-year degree in marketing, business, communications, ecommerce, or a related field preferred; equivalent education and experience will be considered. 2. One to two years of experience in ecommerce, digital merchandising, retail, marketing, customer service, project coordination, or a related field preferred. 3. Experience using an ecommerce platform or content management system to maintain product or website content preferred. Experience with Shopify or Shopify Plus is a plus; familiarity with third-party ecommerce apps, project and work management platforms, shipping or fulfillment tools, ERP or inventory systems, and reporting tools is helpful but not required. 4. Ability to learn and consistently follow established procedures for product data, promotions, draft orders, ecommerce operations, and alcohol-commerce requirements. 5. Strong organizational and time-management skills, with the ability to manage multiple assignments, track details, meet deadlines, and communicate when additional information or direction is needed. 6. Strong attention to detail, proofreading, and quality-control skills, particularly when working with customer-facing product information. 7. Basic ability to work with e-commerce, sales, and operational information and accurately compile and communicate data. 8. Proficiency in Microsoft Office, particularly Excel, including the ability to organize and review product data, work with spreadsheets or exports, and identify apparent discrepancies. Ability to learn Biltmore's systems, products, processes, and brand standards. 9. Strong written and verbal communication skills and the ability to work collaboratively with individuals across multiple departments. 10. Dependable, proactive, and service-oriented, with good judgment and the ability to recognize when an issue should be escalated. 11. Ability to work accurately across multiple connected systems, follow documented procedures, recognize when information does not match, and communicate issues to the appropriate system owner. 12. Commitment to providing excellent internal and external guest service and representing Biltmore's values professionally. Physical Requirements: 1. Work will be performed primarily in an office environment 2. Ability to lift up to 25lbs
Job Description ? We're Hiring: IT Project Manager (Systems Administration Background) ? Location: Montgomery, AL 36104 (100% Onsite) Duration: 6+ Months Contract ? Start Date: Immediate ? Interview: Phone Screening followed by an In-Person Interview Job Description: We are looking for an experienced IT Project Manager with a strong hands-on Systems Administration background to manage and deliver IT infrastructure and technology projects for a State of Alabama agency. The ideal candidate should have experience managing IT projects, coordinating vendors, working with stakeholders, and hands-on knowledge of Microsoft 365 and cloud environments. Required Skills & Qualifications: 7+ years of overall IT experience, including hands-on Systems Administration. Strong IT Project Management experience, including project planning, scheduling, risk management, and delivery. Hands-on experience with Microsoft 365, SharePoint / SharePoint Online, Exchange Online, Teams, OneDrive, Entra ID, and Intune . Working experience with Microsoft Azure and/or AWS . Experience with vendor management and cross-functional team coordination. Strong knowledge of Windows/IT infrastructure administration and troubleshooting. Excellent communication, documentation, and stakeholder management skills. PMP certification is a plus. Bachelor's degree in IT, Computer Science, Business, or a related field, or equivalent work experience. Preferred Qualifications: State or local government project experience. Experience with Agile, Waterfall, or Hybrid methodologies. Knowledge of ITIL and tools such as MS Project, Planner, Smartsheet, or Jira. Important Requirements: Must be willing to work 100% onsite in Montgomery, AL. Must be comfortable attending an in-person interview. Must be able to pass a background check.
11/14/2026
Full time
Job Description ? We're Hiring: IT Project Manager (Systems Administration Background) ? Location: Montgomery, AL 36104 (100% Onsite) Duration: 6+ Months Contract ? Start Date: Immediate ? Interview: Phone Screening followed by an In-Person Interview Job Description: We are looking for an experienced IT Project Manager with a strong hands-on Systems Administration background to manage and deliver IT infrastructure and technology projects for a State of Alabama agency. The ideal candidate should have experience managing IT projects, coordinating vendors, working with stakeholders, and hands-on knowledge of Microsoft 365 and cloud environments. Required Skills & Qualifications: 7+ years of overall IT experience, including hands-on Systems Administration. Strong IT Project Management experience, including project planning, scheduling, risk management, and delivery. Hands-on experience with Microsoft 365, SharePoint / SharePoint Online, Exchange Online, Teams, OneDrive, Entra ID, and Intune . Working experience with Microsoft Azure and/or AWS . Experience with vendor management and cross-functional team coordination. Strong knowledge of Windows/IT infrastructure administration and troubleshooting. Excellent communication, documentation, and stakeholder management skills. PMP certification is a plus. Bachelor's degree in IT, Computer Science, Business, or a related field, or equivalent work experience. Preferred Qualifications: State or local government project experience. Experience with Agile, Waterfall, or Hybrid methodologies. Knowledge of ITIL and tools such as MS Project, Planner, Smartsheet, or Jira. Important Requirements: Must be willing to work 100% onsite in Montgomery, AL. Must be comfortable attending an in-person interview. Must be able to pass a background check.
Job Description Job Title: IT Project Manager Location: Poughkeepsie, NY Duration : 12+ Months Required: Bachelor's degree in Information Technology, Computer Science, Business Administration or a related field. Equivalent of education and experience may be considered. 5+ years of professional experience formally leading projects within a cross-functional environment Strong experience working within the Software Development Lifecycle (SDLC) Waterfall and Iterative models Ability to tactfully drive indirect reports and pivot while maintaining order in a fast-paced business environment Experience providing a service to internal stakeholders to achieve successful outcomes Demonstrated capability for problem solving, decision making, sound judgment, assertiveness Excellent oral and written communication skills as well as strong presentation skills and the ability to conduct presentations to large groups Strong relationship building and interpersonal skills Experienced user of MS Project and MS Office toolset (Word, Excel, Visio, and PowerPoint) Project Management Professional (PMP), Six Sigma, or Agile certification Responsibilities Demonstrates strong interpersonal and customer service skills to drive collaborative project deliveries and promote the value of project management across the organization Manages vendor relationships throughout the duration of related projects and collaborates with vendor implementation resources to ensure alignment of expectations and deliverables Collaborates with stakeholders to create project artifacts that align within the appropriate stage of project execution (i.e. scope, schedule, budget, test plan, communication plan, education plan, activation plan, & change control) Drives critical, time-sensitive discussions related to risks, issues, dependencies, and decision points with stakeholders and collaborates with the team to develop corresponding action plans Actively contributes to the evolution of the IT PMO (Project Management Office) by recommending new efficiency-based processes, educating stakeholders on the value of project management, providing feedback during team discussions, and owning development and implementation of approved changes Understands and applies Organizational Change Management principles to projects to ensure effective communication and adoption Provides support during storm restoration efforts Project Management, Financial Strength & Risk Management Leverages PMBOK, Software Development Lifecycle (SDLC) Waterfall, SDLC Iterative, and Agile project management frameworks to define project governance, manage risks, and drive the delivery of projects within scope, schedule, and cost constraints Consistently provides effective status reporting that contains the appropriate level of actionable detail for Executive, Sponsor-level, and project team recipients Creates and maintains accurate project estimates, budgets, and actively manages cost forecasts throughout the project Executes proper change control processes to provide transparency and effectively manage scope, schedule, and cost Proficiently leverages Project Management tools such as MS Project, Excel, PowerPoint, Visio, PPM and budgeting software to ensure high-quality project deliveries Adheres to all policies and procedures, including but not limited to change management, incident reporting, time accounting, expense reporting, purchase requisition processes, and compliance requirements Preferred: Experience working in Software Development and Test Organizations Experience in Energy & Utilities or services industry Experience with PPM tools (e.g. UMT360, JIRA, Planview, ServiceNow, Project Server Online, etc.) Experience in a consultative role with an implementation service organization or start-up
11/14/2026
Full time
Job Description Job Title: IT Project Manager Location: Poughkeepsie, NY Duration : 12+ Months Required: Bachelor's degree in Information Technology, Computer Science, Business Administration or a related field. Equivalent of education and experience may be considered. 5+ years of professional experience formally leading projects within a cross-functional environment Strong experience working within the Software Development Lifecycle (SDLC) Waterfall and Iterative models Ability to tactfully drive indirect reports and pivot while maintaining order in a fast-paced business environment Experience providing a service to internal stakeholders to achieve successful outcomes Demonstrated capability for problem solving, decision making, sound judgment, assertiveness Excellent oral and written communication skills as well as strong presentation skills and the ability to conduct presentations to large groups Strong relationship building and interpersonal skills Experienced user of MS Project and MS Office toolset (Word, Excel, Visio, and PowerPoint) Project Management Professional (PMP), Six Sigma, or Agile certification Responsibilities Demonstrates strong interpersonal and customer service skills to drive collaborative project deliveries and promote the value of project management across the organization Manages vendor relationships throughout the duration of related projects and collaborates with vendor implementation resources to ensure alignment of expectations and deliverables Collaborates with stakeholders to create project artifacts that align within the appropriate stage of project execution (i.e. scope, schedule, budget, test plan, communication plan, education plan, activation plan, & change control) Drives critical, time-sensitive discussions related to risks, issues, dependencies, and decision points with stakeholders and collaborates with the team to develop corresponding action plans Actively contributes to the evolution of the IT PMO (Project Management Office) by recommending new efficiency-based processes, educating stakeholders on the value of project management, providing feedback during team discussions, and owning development and implementation of approved changes Understands and applies Organizational Change Management principles to projects to ensure effective communication and adoption Provides support during storm restoration efforts Project Management, Financial Strength & Risk Management Leverages PMBOK, Software Development Lifecycle (SDLC) Waterfall, SDLC Iterative, and Agile project management frameworks to define project governance, manage risks, and drive the delivery of projects within scope, schedule, and cost constraints Consistently provides effective status reporting that contains the appropriate level of actionable detail for Executive, Sponsor-level, and project team recipients Creates and maintains accurate project estimates, budgets, and actively manages cost forecasts throughout the project Executes proper change control processes to provide transparency and effectively manage scope, schedule, and cost Proficiently leverages Project Management tools such as MS Project, Excel, PowerPoint, Visio, PPM and budgeting software to ensure high-quality project deliveries Adheres to all policies and procedures, including but not limited to change management, incident reporting, time accounting, expense reporting, purchase requisition processes, and compliance requirements Preferred: Experience working in Software Development and Test Organizations Experience in Energy & Utilities or services industry Experience with PPM tools (e.g. UMT360, JIRA, Planview, ServiceNow, Project Server Online, etc.) Experience in a consultative role with an implementation service organization or start-up
Job Description About the Program You will join the Solutioning Core of a flagship engagement: an enterprise-wide data migration to Databricks on Azure for a leading North American upstream oil & gas operator The Role As the Senior Business Analyst in the Solutioning Core, you are the requirements backbone of the program. You will elicit, structure and manage business requirements from asset and corporate teams across two basins, convert them into user stories, acceptance criteria and solution prompts that digital and data teams execute from, and maintain end-to-end traceability from intake through migrated, validated, adopted data. You are the answer to "what did the business mean?" - before an engineer has to ask. You will work shoulder-to-shoulder with a Databricks Solution Architect and the upstream Industry SME, who leads the Solutioning Core as our on-site team lead, as one unit with a shared backlog. Key Responsibilities Plan and facilitate structured requirements workshops per data domain (production, drilling & completions, land, finance, reserves/planning) with business owners and SMEs Translate business needs into clear user stories, functional specifications, data requirements and acceptance criteria consumable by data engineers and platform teams - including well-formed solution prompts for GenAI-assisted development tooling Own and groom the single program requirements backlog; enforce traceability from requirement to pipeline to validated dataset to UAT sign-off Run two-way clarification: resolve ambiguity for engineers in hours, and replay technical constraints back to the business in plain language Design UAT scenarios with business owners per migration wave; coordinate execution, defect triage and sign-off Produce requirement-health reporting (coverage, churn, blocked items, decisions needed) for the joint program board Support the Industry SME and Solution Architect in wave planning by quantifying requirement volume and readiness per domain Champion documentation standards so requirements remain a durable asset for the client after each wave Required Qualifications & Experience 5+ years as a Business Analyst on data platform, data migration, EDW/BI or large ERP-adjacent programs Demonstrated experience writing requirements for data products: source-to-target mappings, data quality rules, reconciliation criteria, semantic/reporting definitions Hands-on familiarity with modern data stacks ideally Databricks (Unity Catalog, Delta Lake concepts), Azure data services and Power BI: sufficient to write implementable stories Strong workshop facilitation and stakeholder management from manager through VP level; excellent written English Experience with agile delivery and backlog tooling (Azure DevOps or Jira) including traceability practices Energy industry exposure - upstream oil & gas strongly preferred; demonstrated ability to rapidly learn upstream data concepts is mandatory Preferred / Differentiating Qualifications Direct upstream O&G experience with sub-surface, land management, D&C systems (production allocation platforms, land/DOI systems, WellView-class applications) Experience on a lakehouse or EDW to cloud migration specifically; exposure to GenAI-assisted requirements or code-conversion workflows Consulting experience representing a services firm on a client site; experience working with nearshore/offshore delivery teams Education & Certifications Bachelor's degree in Business, Engineering, Computer Science, MIS or related field (or equivalent experience) CBAP, CCBA, PMI-PBA, Agile BA or equivalent certification preferred; SAFe or scaled-agile experience a plus Databricks Fundamentals or Azure data certifications (DP-900/DP-203) are a differentiator
11/14/2026
Full time
Job Description About the Program You will join the Solutioning Core of a flagship engagement: an enterprise-wide data migration to Databricks on Azure for a leading North American upstream oil & gas operator The Role As the Senior Business Analyst in the Solutioning Core, you are the requirements backbone of the program. You will elicit, structure and manage business requirements from asset and corporate teams across two basins, convert them into user stories, acceptance criteria and solution prompts that digital and data teams execute from, and maintain end-to-end traceability from intake through migrated, validated, adopted data. You are the answer to "what did the business mean?" - before an engineer has to ask. You will work shoulder-to-shoulder with a Databricks Solution Architect and the upstream Industry SME, who leads the Solutioning Core as our on-site team lead, as one unit with a shared backlog. Key Responsibilities Plan and facilitate structured requirements workshops per data domain (production, drilling & completions, land, finance, reserves/planning) with business owners and SMEs Translate business needs into clear user stories, functional specifications, data requirements and acceptance criteria consumable by data engineers and platform teams - including well-formed solution prompts for GenAI-assisted development tooling Own and groom the single program requirements backlog; enforce traceability from requirement to pipeline to validated dataset to UAT sign-off Run two-way clarification: resolve ambiguity for engineers in hours, and replay technical constraints back to the business in plain language Design UAT scenarios with business owners per migration wave; coordinate execution, defect triage and sign-off Produce requirement-health reporting (coverage, churn, blocked items, decisions needed) for the joint program board Support the Industry SME and Solution Architect in wave planning by quantifying requirement volume and readiness per domain Champion documentation standards so requirements remain a durable asset for the client after each wave Required Qualifications & Experience 5+ years as a Business Analyst on data platform, data migration, EDW/BI or large ERP-adjacent programs Demonstrated experience writing requirements for data products: source-to-target mappings, data quality rules, reconciliation criteria, semantic/reporting definitions Hands-on familiarity with modern data stacks ideally Databricks (Unity Catalog, Delta Lake concepts), Azure data services and Power BI: sufficient to write implementable stories Strong workshop facilitation and stakeholder management from manager through VP level; excellent written English Experience with agile delivery and backlog tooling (Azure DevOps or Jira) including traceability practices Energy industry exposure - upstream oil & gas strongly preferred; demonstrated ability to rapidly learn upstream data concepts is mandatory Preferred / Differentiating Qualifications Direct upstream O&G experience with sub-surface, land management, D&C systems (production allocation platforms, land/DOI systems, WellView-class applications) Experience on a lakehouse or EDW to cloud migration specifically; exposure to GenAI-assisted requirements or code-conversion workflows Consulting experience representing a services firm on a client site; experience working with nearshore/offshore delivery teams Education & Certifications Bachelor's degree in Business, Engineering, Computer Science, MIS or related field (or equivalent experience) CBAP, CCBA, PMI-PBA, Agile BA or equivalent certification preferred; SAFe or scaled-agile experience a plus Databricks Fundamentals or Azure data certifications (DP-900/DP-203) are a differentiator
Job Description At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a globally trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. At Hexaware we are a community of creative, diverse, and open-minded Hexawarein creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. Position: Collaboration Engineer Location: Florham Park, NJ 07932 Hiring: Fulltime with Hexaware Technologies. Key Responsibilities: Audio/Video & Meeting Rooms: Design, install, and maintain the AV setup in conference rooms, boardrooms, and huddle spaces - Microsoft Teams Rooms, Cisco Webex, and the Crestron and Extron gear behind them. Run day-to-day administration of the video conferencing tenant(s): provisioning, monitoring room health, and managing hardware through its lifecycle. Test and validate AV systems ahead of executive meetings, town halls, live webcasts, and other high-visibility events to catch issues before they surface and train the Service Desk team on first-line troubleshooting. Write and maintain the SOPs that keep AV deployments consistent from site to site. Telephony & Unified Communications: Keep our Unified Communications /telephony platforms running - Teams Phone, Cisco Call Manager while it's still in place, SIP trunking, Direct Routing/Operator Connect. Work alongside the Telecom Engineer on the voice migration - cutovers, dial plan changes, and decommissioning old systems. Test and validate UC/telephony changes and cutovers before go-live and troubleshoot call quality and connectivity issues as they come up. Help move life-safety and emergency POTS lines to POTS in a Box without losing E911 compliance along the way. Keep dial plans, configs, and telephony documentation current, and train the broader support team on telephony troubleshooting and escalation. Mobility & Device Management: Administer our MDM/MAM platform (Intune or similar) - provisioning, compliance, and security policy. Own the mobile and endpoint device lifecycle: ordering, provisioning, refresh cycles, and retirement. Track Telecom Expense Management - review carrier bills, catch overspend, find savings. Enforce device policy and monitor compliance across both corporate-owned and BYOD mobile devices. Train support staff on mobility troubleshooting and device management procedures. Vendor & Project Work: Coordinate directly with AV, UC, carrier, and mobility vendors on installs, refreshes, and service issues. Help build and track project plans and KPIs for AV, telephony, and mobility work. Flag and report cost savings as old systems and lines get retired. Collaboration: Work with the Collaboration & Digital Experience team so AV, telephony, and mobility tools fit cleanly into the Teams/Microsoft 365 experience. Coordinate with Networking on bandwidth and site readiness before AV/UC rollouts. Partner with the Service Desk Manager to equip the front-line support team with the documentation, training, and escalation paths they need for executive and leadership-facing issues. Qualifications: Bachelor's degree in IT, Telecommunications, or related field, or equivalent hands-on experience. 5+ years hands-on experience in enterprise AV, conferencing, and/or telephony. Real experience with room systems (Teams Rooms, Cisco Webex) and AV control gear (Crestron, Extron). Working knowledge of enterprise telephony/UC (Cisco Call Manager, Teams Phone, SIP trunking). Experience with MDM/MAM (Intune or similar) and device lifecycle management. Strong testing and validation discipline, with the ability to train and mentor other team members on AV, UC/telephony, and mobility systems. Strong vendor coordination and documentation skills. Able to travel to sites as needed for installs, events, and cutovers.
11/14/2026
Full time
Job Description At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a globally trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. At Hexaware we are a community of creative, diverse, and open-minded Hexawarein creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. Position: Collaboration Engineer Location: Florham Park, NJ 07932 Hiring: Fulltime with Hexaware Technologies. Key Responsibilities: Audio/Video & Meeting Rooms: Design, install, and maintain the AV setup in conference rooms, boardrooms, and huddle spaces - Microsoft Teams Rooms, Cisco Webex, and the Crestron and Extron gear behind them. Run day-to-day administration of the video conferencing tenant(s): provisioning, monitoring room health, and managing hardware through its lifecycle. Test and validate AV systems ahead of executive meetings, town halls, live webcasts, and other high-visibility events to catch issues before they surface and train the Service Desk team on first-line troubleshooting. Write and maintain the SOPs that keep AV deployments consistent from site to site. Telephony & Unified Communications: Keep our Unified Communications /telephony platforms running - Teams Phone, Cisco Call Manager while it's still in place, SIP trunking, Direct Routing/Operator Connect. Work alongside the Telecom Engineer on the voice migration - cutovers, dial plan changes, and decommissioning old systems. Test and validate UC/telephony changes and cutovers before go-live and troubleshoot call quality and connectivity issues as they come up. Help move life-safety and emergency POTS lines to POTS in a Box without losing E911 compliance along the way. Keep dial plans, configs, and telephony documentation current, and train the broader support team on telephony troubleshooting and escalation. Mobility & Device Management: Administer our MDM/MAM platform (Intune or similar) - provisioning, compliance, and security policy. Own the mobile and endpoint device lifecycle: ordering, provisioning, refresh cycles, and retirement. Track Telecom Expense Management - review carrier bills, catch overspend, find savings. Enforce device policy and monitor compliance across both corporate-owned and BYOD mobile devices. Train support staff on mobility troubleshooting and device management procedures. Vendor & Project Work: Coordinate directly with AV, UC, carrier, and mobility vendors on installs, refreshes, and service issues. Help build and track project plans and KPIs for AV, telephony, and mobility work. Flag and report cost savings as old systems and lines get retired. Collaboration: Work with the Collaboration & Digital Experience team so AV, telephony, and mobility tools fit cleanly into the Teams/Microsoft 365 experience. Coordinate with Networking on bandwidth and site readiness before AV/UC rollouts. Partner with the Service Desk Manager to equip the front-line support team with the documentation, training, and escalation paths they need for executive and leadership-facing issues. Qualifications: Bachelor's degree in IT, Telecommunications, or related field, or equivalent hands-on experience. 5+ years hands-on experience in enterprise AV, conferencing, and/or telephony. Real experience with room systems (Teams Rooms, Cisco Webex) and AV control gear (Crestron, Extron). Working knowledge of enterprise telephony/UC (Cisco Call Manager, Teams Phone, SIP trunking). Experience with MDM/MAM (Intune or similar) and device lifecycle management. Strong testing and validation discipline, with the ability to train and mentor other team members on AV, UC/telephony, and mobility systems. Strong vendor coordination and documentation skills. Able to travel to sites as needed for installs, events, and cutovers.
Advertising Checking Bureau (ACB)
Mundelein, Illinois
Job Description About the job About ACB The Advertising Checking Bureau (ACB) is a powerhouse in channel marketing, managing over $6B in annual reward programs for 200+ leading brands. We specialize in Co-op Advertising, MDF Programs, Consumer Rebates, and Channel Spiff Programs across consumer and B2B markets. Our award-winning team of full-time, U.S.-based professionals delivers exceptional results through decades of experience and cutting-edge analytics. Your Mission Build and lead the infrastructure backbone that powers billions in channel marketing. As the IT Network and Infrastructure Manager, you'll have direct responsibility for ACB's entire IT infrastructure-servers, networks, virtualization, storage, and backup systems. You'll provide strategic leadership while maintaining hands-on involvement in critical projects, mentor a talented infrastructure and security team, and ensure ACB's infrastructure is reliable, scalable, and secure. What You'll Do Leadership & Strategic Planning Hire, train, and lead IT Infrastructure and Security personnel Conduct performance appraisals and facilitate professional development Design and maintain enterprise infrastructure architecture including server, network, storage, and virtualization layers Develop multi-year infrastructure roadmap aligned with business growth Collaborate closely with IT Development Manager to ensure alignment Infrastructure & Virtualization Management Oversee Windows Server environments (2003, 2008, 2012, 2016/2019/2022) including Active Directory, DNS, DHCP, and Group Policy Manage VMware ESXi infrastructure (7.x, 8.x) including vCenter, HA, FT, and DRS Plan and execute server hardware refreshes, OS upgrades, and VMware upgrades Design and maintain enterprise network architecture including LAN, WAN, and wireless networks Manage network switching infrastructure (Cisco, Aruba, Dell) and firewall infrastructure (FortiGate) Storage, Backup & Business Continuity Manage enterprise storage systems including HPE Alletra/Nimble (iSCSI), SAN, and NAS (Synology) Oversee backup infrastructure including Veeam, disk backup, tape libraries, and cloud backup Develop and maintain Business Continuity and Disaster Recovery plans Conduct annual disaster recovery testing and implement infrastructure redundancy Operations & Vendor Management Maintain on-call status for infrastructure issues; serve as escalation point Monitor infrastructure health through monitoring tools (Zabbix) and alerting systems Implement capacity management program and forecast future infrastructure needs Manage relationships with infrastructure vendors (Dell, HP, Cisco, Fortinet, VMware, Microsoft) Ensure infrastructure operations comply with SOC 1 and SOC 2 What You Bring Required Bachelor's degree in Information Technology, Computer Science, Network Engineering, or related field (or equivalent experience) Minimum 7 years in IT infrastructure with at least 3 years in leadership/management Proven ability to hire, develop, and lead technical teams Windows Server: Deep knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, PowerShell Virtualization: Expertise in VMware ESXi 7.x/8.x, vCenter, vMotion, HA/DRS/FT Network Equipment: Cisco switches, layer 2/3 switching, VLANs, routing protocols Firewalls: FortiGate firewalls, firewall policies, NAT, VPN Storage: HPE Alletra/Nimble (iSCSI), SAN/NAS technologies (Synology), backup systems (Veeam), cloud backup Network Fundamentals: TCP/IP, subnetting, routing, switching, DNS, DHCP, VPN Strong communication skills to explain technical concepts to non-technical stakeholders Preferred Certifications VMware: VCP, VCAP Cisco: CCNA, CCNP Microsoft: MCSA/MCSE, Azure Administrator Storage: NetApp Certified Data Administrator (NCDA) Security: Security+, CISSP Additional Preferred Experience with SOC 2 or similar compliance frameworks Cloud platform understanding (AWS, Azure) Experience with monitoring tools (Zabbix) Success Profile Technical depth with strategic vision Leadership excellence through projects and incidents Calm under pressure during infrastructure outages Customer service focus with strong relationship management High standards for infrastructure reliability and performance Why Choose ACB? Join a strategic leadership role where you directly impact how 200+ Fortune 500 brands manage billions in channel marketing programs. Report directly to the Director of IT and lead a talented team while staying hands-on with enterprise infrastructure technologies. Shape ACB's infrastructure strategy in Memphis, TN with authority over architecture, capacity planning, hardware procurement, and vendor management. Ready to lead the infrastructure that powers channel marketing's biggest programs? Apply today and build the foundation for ACB's future.
11/14/2026
Full time
Job Description About the job About ACB The Advertising Checking Bureau (ACB) is a powerhouse in channel marketing, managing over $6B in annual reward programs for 200+ leading brands. We specialize in Co-op Advertising, MDF Programs, Consumer Rebates, and Channel Spiff Programs across consumer and B2B markets. Our award-winning team of full-time, U.S.-based professionals delivers exceptional results through decades of experience and cutting-edge analytics. Your Mission Build and lead the infrastructure backbone that powers billions in channel marketing. As the IT Network and Infrastructure Manager, you'll have direct responsibility for ACB's entire IT infrastructure-servers, networks, virtualization, storage, and backup systems. You'll provide strategic leadership while maintaining hands-on involvement in critical projects, mentor a talented infrastructure and security team, and ensure ACB's infrastructure is reliable, scalable, and secure. What You'll Do Leadership & Strategic Planning Hire, train, and lead IT Infrastructure and Security personnel Conduct performance appraisals and facilitate professional development Design and maintain enterprise infrastructure architecture including server, network, storage, and virtualization layers Develop multi-year infrastructure roadmap aligned with business growth Collaborate closely with IT Development Manager to ensure alignment Infrastructure & Virtualization Management Oversee Windows Server environments (2003, 2008, 2012, 2016/2019/2022) including Active Directory, DNS, DHCP, and Group Policy Manage VMware ESXi infrastructure (7.x, 8.x) including vCenter, HA, FT, and DRS Plan and execute server hardware refreshes, OS upgrades, and VMware upgrades Design and maintain enterprise network architecture including LAN, WAN, and wireless networks Manage network switching infrastructure (Cisco, Aruba, Dell) and firewall infrastructure (FortiGate) Storage, Backup & Business Continuity Manage enterprise storage systems including HPE Alletra/Nimble (iSCSI), SAN, and NAS (Synology) Oversee backup infrastructure including Veeam, disk backup, tape libraries, and cloud backup Develop and maintain Business Continuity and Disaster Recovery plans Conduct annual disaster recovery testing and implement infrastructure redundancy Operations & Vendor Management Maintain on-call status for infrastructure issues; serve as escalation point Monitor infrastructure health through monitoring tools (Zabbix) and alerting systems Implement capacity management program and forecast future infrastructure needs Manage relationships with infrastructure vendors (Dell, HP, Cisco, Fortinet, VMware, Microsoft) Ensure infrastructure operations comply with SOC 1 and SOC 2 What You Bring Required Bachelor's degree in Information Technology, Computer Science, Network Engineering, or related field (or equivalent experience) Minimum 7 years in IT infrastructure with at least 3 years in leadership/management Proven ability to hire, develop, and lead technical teams Windows Server: Deep knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, PowerShell Virtualization: Expertise in VMware ESXi 7.x/8.x, vCenter, vMotion, HA/DRS/FT Network Equipment: Cisco switches, layer 2/3 switching, VLANs, routing protocols Firewalls: FortiGate firewalls, firewall policies, NAT, VPN Storage: HPE Alletra/Nimble (iSCSI), SAN/NAS technologies (Synology), backup systems (Veeam), cloud backup Network Fundamentals: TCP/IP, subnetting, routing, switching, DNS, DHCP, VPN Strong communication skills to explain technical concepts to non-technical stakeholders Preferred Certifications VMware: VCP, VCAP Cisco: CCNA, CCNP Microsoft: MCSA/MCSE, Azure Administrator Storage: NetApp Certified Data Administrator (NCDA) Security: Security+, CISSP Additional Preferred Experience with SOC 2 or similar compliance frameworks Cloud platform understanding (AWS, Azure) Experience with monitoring tools (Zabbix) Success Profile Technical depth with strategic vision Leadership excellence through projects and incidents Calm under pressure during infrastructure outages Customer service focus with strong relationship management High standards for infrastructure reliability and performance Why Choose ACB? Join a strategic leadership role where you directly impact how 200+ Fortune 500 brands manage billions in channel marketing programs. Report directly to the Director of IT and lead a talented team while staying hands-on with enterprise infrastructure technologies. Shape ACB's infrastructure strategy in Memphis, TN with authority over architecture, capacity planning, hardware procurement, and vendor management. Ready to lead the infrastructure that powers channel marketing's biggest programs? Apply today and build the foundation for ACB's future.
Job Description About Xebia Xebia is a trusted advisor in the modern era of digital transformation, serving hundreds of leading brands worldwide with end-to-end IT solutions. The company has experts specializing in technology consulting, software engineering, AI, digital products and platforms, data, cloud, intelligent automation, agile transformation, and industry digitization. In addition to providing high-quality digital consulting and state-of-the-art software development, Xebia has a host of standardized solutions that substantially reduce the time-to-market for businesses. Xebia also offers a diverse portfolio of training courses to help support forward-thinking organizations as they look to upskill and educate their workforce to capitalize on the latest digital capabilities. The company has a strong presence across 16 countries with development centers across the US, Latin America, Western Europe, Poland, the Nordics, the Middle East, and Asia Pacific. With over 20 years of experience, our global network of passionate technologists and pioneering craftsmen deliver cutting-edge technology and game-changing consulting to companies on the brink of transformation. Since 2001, we have grown from a Java company into a full-service digital consulting company with 4500+ professionals working on a worldwide ambition. We are organized in complementary chapters - teams with a tremendous amount of knowledge and experience within a particular field, such as Agile, DevOps, Data and AI, Cloud, Software Technology, Functional Programming, Low Code, and Microsoft. We help the world's top 250 companies and category leaders overcome digital challenges, embrace innovation, adopt new technology, and implement new business models. In addition to high-quality consulting, we also provide offshoring and nearshoring services. For more details please visit Title: -Delivery Manager With E-commerce and Cruise domain experience Location: -Fort Lauderdale, FL, Seattle, WA(Hybrid)(3 days onsite 2 days remote in a week) Job Description: - Details on Delivery Lead Tracks the overall software release timeline, manages technical dependencies between teams Ensure the product/feature is delivered on time Intake and resource allocation for new initiatives Redistribution of work based on subject matter or capacity as needed for urgent requests Establish, track and manage project status across teams Identify cross dependencies across teams; reduce/ remove Secondary support for PF Scrum team ceremonies Project & launch planning for large initiatives Manage User Acceptance Testing Confirm code status & environment availability Jira ticket updates Review labels, FixVersions, authoring instructions, Cloning tickets as needed for separate brand needs Assignment and follow through until closure Create and maintain Confluence pages and Dashboards for Web Producers authoring needs Release management Create and maintain Sprint Release schedule Create release notes/ deployment documentation Monitor and facilitate pull requests approvals and branch merges Identify all code changes for each release; Jira ticket management (FixVersion, Repository, Go-Live vs Toggle) Expedite priority issues; point of contact for hotfixes Why Join Xebia? • Join a globally recognized AI-First Digital Transformation Leader helping enterprises shape tomorrow with AI today. , • Be part of Xebia's 25-Year Legacy of Innovation and Impact. , • Access world-class expertise across AI, Data, Cloud, Software Engineering, and Digital Transformation. , • Work alongside high-caliber consultants and global technology partners. • Uncapped opportunity to influence growth within one of the industry's fastest-growing consulting organizations. Xebia - Shaping Tomorrow with AI Today. Benefits We Are Proud to Provide! • Medical, Dental and Vision Insurance (Subsidized) • Health Savings Account • Flexible Spending Accounts (Healthcare and Dependent Care) • Short-Term and Long-Term Disability • Life and AD&D Insurance • Employee Assistance Program • Matched 401(k) Retirement Savings Plan • Paid Time Off While the talent scarcity within IT is at an all-time high and still growing, Xebia sticks to the mission of "aiming for thought leadership", thus working with the best professionals in the market. At Xebia, you will get the chance to work with passionate professionals within their field of expertise. We offer more than just a job, we offer a career. We are looking forward to working with you! Xebia is committed to creating an inclusive and diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Xebia is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. Xebia complies with the Americans with Disabilities Act and all other applicable federal, state, and local laws regarding disability discrimination and accommodation. Interested Candidates may reach out to for any assistance needed. Please feel free to share your preferred pronouns with us during the application process. All people hired will be required to verify identity and eligibility to work in North America, and to complete any required employment eligibility forms.
11/14/2026
Full time
Job Description About Xebia Xebia is a trusted advisor in the modern era of digital transformation, serving hundreds of leading brands worldwide with end-to-end IT solutions. The company has experts specializing in technology consulting, software engineering, AI, digital products and platforms, data, cloud, intelligent automation, agile transformation, and industry digitization. In addition to providing high-quality digital consulting and state-of-the-art software development, Xebia has a host of standardized solutions that substantially reduce the time-to-market for businesses. Xebia also offers a diverse portfolio of training courses to help support forward-thinking organizations as they look to upskill and educate their workforce to capitalize on the latest digital capabilities. The company has a strong presence across 16 countries with development centers across the US, Latin America, Western Europe, Poland, the Nordics, the Middle East, and Asia Pacific. With over 20 years of experience, our global network of passionate technologists and pioneering craftsmen deliver cutting-edge technology and game-changing consulting to companies on the brink of transformation. Since 2001, we have grown from a Java company into a full-service digital consulting company with 4500+ professionals working on a worldwide ambition. We are organized in complementary chapters - teams with a tremendous amount of knowledge and experience within a particular field, such as Agile, DevOps, Data and AI, Cloud, Software Technology, Functional Programming, Low Code, and Microsoft. We help the world's top 250 companies and category leaders overcome digital challenges, embrace innovation, adopt new technology, and implement new business models. In addition to high-quality consulting, we also provide offshoring and nearshoring services. For more details please visit Title: -Delivery Manager With E-commerce and Cruise domain experience Location: -Fort Lauderdale, FL, Seattle, WA(Hybrid)(3 days onsite 2 days remote in a week) Job Description: - Details on Delivery Lead Tracks the overall software release timeline, manages technical dependencies between teams Ensure the product/feature is delivered on time Intake and resource allocation for new initiatives Redistribution of work based on subject matter or capacity as needed for urgent requests Establish, track and manage project status across teams Identify cross dependencies across teams; reduce/ remove Secondary support for PF Scrum team ceremonies Project & launch planning for large initiatives Manage User Acceptance Testing Confirm code status & environment availability Jira ticket updates Review labels, FixVersions, authoring instructions, Cloning tickets as needed for separate brand needs Assignment and follow through until closure Create and maintain Confluence pages and Dashboards for Web Producers authoring needs Release management Create and maintain Sprint Release schedule Create release notes/ deployment documentation Monitor and facilitate pull requests approvals and branch merges Identify all code changes for each release; Jira ticket management (FixVersion, Repository, Go-Live vs Toggle) Expedite priority issues; point of contact for hotfixes Why Join Xebia? • Join a globally recognized AI-First Digital Transformation Leader helping enterprises shape tomorrow with AI today. , • Be part of Xebia's 25-Year Legacy of Innovation and Impact. , • Access world-class expertise across AI, Data, Cloud, Software Engineering, and Digital Transformation. , • Work alongside high-caliber consultants and global technology partners. • Uncapped opportunity to influence growth within one of the industry's fastest-growing consulting organizations. Xebia - Shaping Tomorrow with AI Today. Benefits We Are Proud to Provide! • Medical, Dental and Vision Insurance (Subsidized) • Health Savings Account • Flexible Spending Accounts (Healthcare and Dependent Care) • Short-Term and Long-Term Disability • Life and AD&D Insurance • Employee Assistance Program • Matched 401(k) Retirement Savings Plan • Paid Time Off While the talent scarcity within IT is at an all-time high and still growing, Xebia sticks to the mission of "aiming for thought leadership", thus working with the best professionals in the market. At Xebia, you will get the chance to work with passionate professionals within their field of expertise. We offer more than just a job, we offer a career. We are looking forward to working with you! Xebia is committed to creating an inclusive and diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Xebia is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. Xebia complies with the Americans with Disabilities Act and all other applicable federal, state, and local laws regarding disability discrimination and accommodation. Interested Candidates may reach out to for any assistance needed. Please feel free to share your preferred pronouns with us during the application process. All people hired will be required to verify identity and eligibility to work in North America, and to complete any required employment eligibility forms.
Job Description Applications Engineer Location: Midwest, USA Salary Range: $70,000 - $90,000 Become Part of the Revolution If you're looking to join the hottest tech company in the fast-growing 3D printing market, this is the role for you. As an Applications Engineer, you will be working with printer technologies, additive materials, data, and processes that are on the leading edge of the industry. As an Applications Engineer, you will become a technical expert in promoting PostProcess solutions to customers aligning with various print technologies. This will require building relationships with current customers, supporting sales efforts with prospective customers, and continuing to monitor the ever-changing applications developing in the AM industry. At PostProcess, we are driven to provide Exceptional Customer Satisfaction through frequent communication and timely support. As the technical expert in AM applications, you will regularly assist the Sales team with potential customer visits. During these visits, you will be the technical voice for any customer questions as they relate to the PPT solutions or customer applications and parts. These parts will span the full range of the manufacturing sector, from automotive to aerospace and medical. The AE will conduct this effort for both the PPT Territory Business Development Managers (TBDMs) and Channel Partner Sales teams. After the sale, Applications Engineering will oversee the installation process. This will include certifying technicians, maintenance staff, and manufacturing personnel that will utilize our comprehensive solution (software, hardware, chemistry). Applications Engineering will have responsibility for the maintenance and repair of previously installed equipment either under warranty or with customers that have purchased a Service Contract. Exceptional customer service during the contract period will help us achieve our aggressive Service Contract renewal rate. Our technologies are constantly evolving along with the needs and requirements of our expanding customer base. Applications Engineers at PostProcess Technologies will be at the front line, determining what these needs are, and playing a vital role in the growth of both the company and the industry of Additive Manufacturing. Duties and Responsibilities The essential functions of the position include, but are not limited to, the following: Work with customers to understand their applications and how PostProcess Technologies solutions will work for those applications. Provide application-specific details to FINISH3D for processing benchmarks from the customer. Nurture and maintain trusted-advisor customer relationships beginning with the Benchmark process, through headquarter visits, site inspection, equipment installation, and continued post-sale support, resulting in exceptional customer satisfaction. Spend notable time in Buffalo learning/understanding the technology and performing tasks including supporting the Benchmark process and becoming fully knowledgeable on how our Hardware, Software and Chemistry (media and detergents) all work together to achieve optimal post-print results across all additive manufacturing technologies from thermoplastics, photopolymers, and metals. Establish and maintain regular post-sale communication with each assigned customer to ensure equipment is being fully utilized and generating regular consumable sales. Assist in the development of training materials, user guides, and maintenance procedures used both for customers and PPT employees as initial training tools and continued education. Work directly with the Sales Team to identify Key Opportunities with existing and potential customers Serve as the technical "voice of the customer" liaison between the customer and FINISH3D to promote continuous improvement activities in Hardware, Software, and Chemistry development. Regularly update FINISH3D of new or advanced additive materials, processes, and customer applications and make recommendations for product improvements and or new product developments to ensure PostProcess Technologies maintains its position as the leading market innovator. Perform pre-delivery customer site inspections to ensure all installation requirements are or will be met upon delivery of the equipment, providing for seamless equipment installation and immediate customer utilization. Install and integrate PPT solutions at customer's facilities resulting in exceptional customer satisfaction. Administer Site Acceptance Testing (SAT) and maintain thorough and accurate documentation throughout the entire process. Extensive US travel is required. Maintain availability and flexibility for on-call and on-site customer support. Attend trade shows and other significant customer events. Skills and Qualifications Ability to communicate clearly and professionally with strong written and verbal skills. Focus on customer service leading to exceptional customer satisfaction. Understanding of Additive Manufacturing technologies and as a process. Process development, improvement, and implementation. Working knowledge of surface quality including mechanical and chemical treatments for improvement. Ability to write case studies and white papers in support of PostProcess applications. Troubleshooting various types of machinery. Education and Experience Bachelor's Degree in a technical field and 3-5 years relevant experience, or an acceptable combination of both Leadership or management experience preferred Experience using CRM programs such as NetSuite Must hold a valid driver's license Preferred: Security Clearance Desired Attributes Strong Work Ethic Optimistic Problem Solver Team Player - willing to roll up the sleeves and be a utility infielder as required Accountable & Dependable - consistently "Does What They Say They're Going To Do" Resourceful - consistently gets the important things done with limited direction Self-motivated Strong Attention to Detail Trustworthy & Honest High Sense of Urgency Well Organized Quick Learner Seeks Team and Company Success Over Self-Promotion
11/14/2026
Full time
Job Description Applications Engineer Location: Midwest, USA Salary Range: $70,000 - $90,000 Become Part of the Revolution If you're looking to join the hottest tech company in the fast-growing 3D printing market, this is the role for you. As an Applications Engineer, you will be working with printer technologies, additive materials, data, and processes that are on the leading edge of the industry. As an Applications Engineer, you will become a technical expert in promoting PostProcess solutions to customers aligning with various print technologies. This will require building relationships with current customers, supporting sales efforts with prospective customers, and continuing to monitor the ever-changing applications developing in the AM industry. At PostProcess, we are driven to provide Exceptional Customer Satisfaction through frequent communication and timely support. As the technical expert in AM applications, you will regularly assist the Sales team with potential customer visits. During these visits, you will be the technical voice for any customer questions as they relate to the PPT solutions or customer applications and parts. These parts will span the full range of the manufacturing sector, from automotive to aerospace and medical. The AE will conduct this effort for both the PPT Territory Business Development Managers (TBDMs) and Channel Partner Sales teams. After the sale, Applications Engineering will oversee the installation process. This will include certifying technicians, maintenance staff, and manufacturing personnel that will utilize our comprehensive solution (software, hardware, chemistry). Applications Engineering will have responsibility for the maintenance and repair of previously installed equipment either under warranty or with customers that have purchased a Service Contract. Exceptional customer service during the contract period will help us achieve our aggressive Service Contract renewal rate. Our technologies are constantly evolving along with the needs and requirements of our expanding customer base. Applications Engineers at PostProcess Technologies will be at the front line, determining what these needs are, and playing a vital role in the growth of both the company and the industry of Additive Manufacturing. Duties and Responsibilities The essential functions of the position include, but are not limited to, the following: Work with customers to understand their applications and how PostProcess Technologies solutions will work for those applications. Provide application-specific details to FINISH3D for processing benchmarks from the customer. Nurture and maintain trusted-advisor customer relationships beginning with the Benchmark process, through headquarter visits, site inspection, equipment installation, and continued post-sale support, resulting in exceptional customer satisfaction. Spend notable time in Buffalo learning/understanding the technology and performing tasks including supporting the Benchmark process and becoming fully knowledgeable on how our Hardware, Software and Chemistry (media and detergents) all work together to achieve optimal post-print results across all additive manufacturing technologies from thermoplastics, photopolymers, and metals. Establish and maintain regular post-sale communication with each assigned customer to ensure equipment is being fully utilized and generating regular consumable sales. Assist in the development of training materials, user guides, and maintenance procedures used both for customers and PPT employees as initial training tools and continued education. Work directly with the Sales Team to identify Key Opportunities with existing and potential customers Serve as the technical "voice of the customer" liaison between the customer and FINISH3D to promote continuous improvement activities in Hardware, Software, and Chemistry development. Regularly update FINISH3D of new or advanced additive materials, processes, and customer applications and make recommendations for product improvements and or new product developments to ensure PostProcess Technologies maintains its position as the leading market innovator. Perform pre-delivery customer site inspections to ensure all installation requirements are or will be met upon delivery of the equipment, providing for seamless equipment installation and immediate customer utilization. Install and integrate PPT solutions at customer's facilities resulting in exceptional customer satisfaction. Administer Site Acceptance Testing (SAT) and maintain thorough and accurate documentation throughout the entire process. Extensive US travel is required. Maintain availability and flexibility for on-call and on-site customer support. Attend trade shows and other significant customer events. Skills and Qualifications Ability to communicate clearly and professionally with strong written and verbal skills. Focus on customer service leading to exceptional customer satisfaction. Understanding of Additive Manufacturing technologies and as a process. Process development, improvement, and implementation. Working knowledge of surface quality including mechanical and chemical treatments for improvement. Ability to write case studies and white papers in support of PostProcess applications. Troubleshooting various types of machinery. Education and Experience Bachelor's Degree in a technical field and 3-5 years relevant experience, or an acceptable combination of both Leadership or management experience preferred Experience using CRM programs such as NetSuite Must hold a valid driver's license Preferred: Security Clearance Desired Attributes Strong Work Ethic Optimistic Problem Solver Team Player - willing to roll up the sleeves and be a utility infielder as required Accountable & Dependable - consistently "Does What They Say They're Going To Do" Resourceful - consistently gets the important things done with limited direction Self-motivated Strong Attention to Detail Trustworthy & Honest High Sense of Urgency Well Organized Quick Learner Seeks Team and Company Success Over Self-Promotion
Job Description The Applications Engineer is responsible for developing and supporting engineered solutions for water and wastewater treatment, pumping, conveyance, and process applications. This position works closely with customers, sales teams, project managers, design engineers, and equipment manufacturers to evaluate project requirements and recommend appropriate equipment, systems, and technologies. The Applications Engineer reviews technical specifications, performs engineering calculations, prepares equipment selections and quotations, and ensures proposed solutions meet customer requirements, project specifications, applicable regulations, and industry standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Technical Applications and Engineering Review customer specifications, process requirements, engineering drawings, equipment schedules, and project documents. Evaluate water and wastewater applications and recommend suitable equipment and system configurations. Perform hydraulic calculations, flow and pressure evaluations, pump sizing, and other application-specific engineering calculations. Select and size pumps, valves, piping components, mixers, blowers, filtration systems, chemical feed equipment, instrumentation, and other treatment or conveyance equipment as applicable. Evaluate equipment operating conditions, design parameters, energy efficiency, and lifecycle costs. 2. Sales and Customer Support Provide technical support to the sales team, consulting engineers, contractors, municipalities, and industrial customers. Review requests for quotations (RFQs) and prepare equipment selections, technical proposals, and commercial quotations in coordination with the sales team. Interpret project specifications and identify technical deviations, exclusions, and compliance requirements. Recommend alternative equipment or solutions that improve performance, reliability, energy efficiency, or cost effectiveness. Participate in customer meetings, technical presentations, and pre-bid discussions. Respond to technical questions and assist with resolving application-related issues. 3. Project Coordination and Execution Coordinate with project managers, design engineers, suppliers, manufacturers, and contractors to ensure proposed equipment meets project requirements. Review equipment drawings, submittals, and specifications for technical compliance. Support equipment installation, commissioning, startup, and troubleshooting as needed. Assist with evaluating field conditions, operating issues, and equipment performance concerns. Maintain accurate records of calculations, selections, quotations, technical correspondence, and project revisions. 4. Compliance and Continuous Improvement Ensure equipment recommendations align with applicable project specifications, environmental requirements, safety standards, and industry practices. Support compliance with applicable AWWA, NSF/ANSI/CAN, ASTM, ASME, and other relevant standards where appropriate to the equipment and application. Stay current with water and wastewater treatment technologies, equipment developments, and industry trends. Identify opportunities to improve equipment selection processes, technical documentation, and application engineering procedures. Competencies Analytical Problem solving skills Process engineering Communication - verbal & written High level computer & networking skills Organization skills Project management skills Supervisory Responsibility No direct supervisory responsibilities Work Environment This job operates in a professional office environment and in the field at customer locations. Customer locations will include water and wastewater plants, pumping stations, tank sites and other locations common to our industry, including both indoor and outdoor facilities with uneven terrain. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will occasionally be required to go outdoors, balance, stoop, lift, climb and exert force up to 25 pounds. Type/Expected Hours of Work This is a full-time position. CITCO Water standard hours of operation are Monday through Friday 8:00am to 5:00pm, with evening and weekend work as job duties demand. Travel Some travel is expected; occasional visits to customers, vendors, and industry events as required. Required Education and Experience Bachelor's degree in Mechanical Engineering, Civil Engineering, Environmental Engineering, Chemical Engineering, or a related technical discipline; equivalent relevant experience may be considered. Knowledge of water treatment, wastewater treatment, pumping systems, hydraulics, and fluid handling principles. Ability to interpret engineering drawings, process flow diagrams, P&IDs, equipment schedules, and technical specifications. Experience with equipment sizing, selection, technical calculations, and quotation preparation. Proficiency in Microsoft Office and relevant engineering or hydraulic calculation software. Preferred Education and Experience Familiarity with municipal water and wastewater treatment facilities and industrial water applications. Experience working with consulting engineers, municipalities, engineering contractors, and equipment manufacturers. Knowledge of pumps, lift stations, filtration, disinfection, chemical feed systems, aeration, solids handling, and process equipment. Familiarity with public bid specifications, design standards, equipment submittals, and project procurement processes. Experience with AutoCAD, hydraulic modeling tools, or other relevant engineering software. EEO It is the policy of CITCO Water to provide equal employment opportunities to all persons in all aspects of the employment relationship without discrimination based on race, color, sex, religion, national origin, ancestry, disability, age, veterans, or any other status protected by applicable law. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
11/14/2026
Full time
Job Description The Applications Engineer is responsible for developing and supporting engineered solutions for water and wastewater treatment, pumping, conveyance, and process applications. This position works closely with customers, sales teams, project managers, design engineers, and equipment manufacturers to evaluate project requirements and recommend appropriate equipment, systems, and technologies. The Applications Engineer reviews technical specifications, performs engineering calculations, prepares equipment selections and quotations, and ensures proposed solutions meet customer requirements, project specifications, applicable regulations, and industry standards. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Technical Applications and Engineering Review customer specifications, process requirements, engineering drawings, equipment schedules, and project documents. Evaluate water and wastewater applications and recommend suitable equipment and system configurations. Perform hydraulic calculations, flow and pressure evaluations, pump sizing, and other application-specific engineering calculations. Select and size pumps, valves, piping components, mixers, blowers, filtration systems, chemical feed equipment, instrumentation, and other treatment or conveyance equipment as applicable. Evaluate equipment operating conditions, design parameters, energy efficiency, and lifecycle costs. 2. Sales and Customer Support Provide technical support to the sales team, consulting engineers, contractors, municipalities, and industrial customers. Review requests for quotations (RFQs) and prepare equipment selections, technical proposals, and commercial quotations in coordination with the sales team. Interpret project specifications and identify technical deviations, exclusions, and compliance requirements. Recommend alternative equipment or solutions that improve performance, reliability, energy efficiency, or cost effectiveness. Participate in customer meetings, technical presentations, and pre-bid discussions. Respond to technical questions and assist with resolving application-related issues. 3. Project Coordination and Execution Coordinate with project managers, design engineers, suppliers, manufacturers, and contractors to ensure proposed equipment meets project requirements. Review equipment drawings, submittals, and specifications for technical compliance. Support equipment installation, commissioning, startup, and troubleshooting as needed. Assist with evaluating field conditions, operating issues, and equipment performance concerns. Maintain accurate records of calculations, selections, quotations, technical correspondence, and project revisions. 4. Compliance and Continuous Improvement Ensure equipment recommendations align with applicable project specifications, environmental requirements, safety standards, and industry practices. Support compliance with applicable AWWA, NSF/ANSI/CAN, ASTM, ASME, and other relevant standards where appropriate to the equipment and application. Stay current with water and wastewater treatment technologies, equipment developments, and industry trends. Identify opportunities to improve equipment selection processes, technical documentation, and application engineering procedures. Competencies Analytical Problem solving skills Process engineering Communication - verbal & written High level computer & networking skills Organization skills Project management skills Supervisory Responsibility No direct supervisory responsibilities Work Environment This job operates in a professional office environment and in the field at customer locations. Customer locations will include water and wastewater plants, pumping stations, tank sites and other locations common to our industry, including both indoor and outdoor facilities with uneven terrain. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will occasionally be required to go outdoors, balance, stoop, lift, climb and exert force up to 25 pounds. Type/Expected Hours of Work This is a full-time position. CITCO Water standard hours of operation are Monday through Friday 8:00am to 5:00pm, with evening and weekend work as job duties demand. Travel Some travel is expected; occasional visits to customers, vendors, and industry events as required. Required Education and Experience Bachelor's degree in Mechanical Engineering, Civil Engineering, Environmental Engineering, Chemical Engineering, or a related technical discipline; equivalent relevant experience may be considered. Knowledge of water treatment, wastewater treatment, pumping systems, hydraulics, and fluid handling principles. Ability to interpret engineering drawings, process flow diagrams, P&IDs, equipment schedules, and technical specifications. Experience with equipment sizing, selection, technical calculations, and quotation preparation. Proficiency in Microsoft Office and relevant engineering or hydraulic calculation software. Preferred Education and Experience Familiarity with municipal water and wastewater treatment facilities and industrial water applications. Experience working with consulting engineers, municipalities, engineering contractors, and equipment manufacturers. Knowledge of pumps, lift stations, filtration, disinfection, chemical feed systems, aeration, solids handling, and process equipment. Familiarity with public bid specifications, design standards, equipment submittals, and project procurement processes. Experience with AutoCAD, hydraulic modeling tools, or other relevant engineering software. EEO It is the policy of CITCO Water to provide equal employment opportunities to all persons in all aspects of the employment relationship without discrimination based on race, color, sex, religion, national origin, ancestry, disability, age, veterans, or any other status protected by applicable law. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Description Job Title:Sr. Business Systems Analyst - Oracle OTM/GTM Location:Seattle,WA (Hybrid) Long Term We are seeking a Senior Business Systems Analyst with strong expertise in Oracle Transportation Management (OTM) , Oracle Global Trade Management (GTM) , and Oracle ERP Cloud . The ideal candidate will have 8+ years of experience implementing and supporting transportation, logistics, and supply chain solutions, with hands-on experience in OTM/GTM configuration, integrations, and business process optimization. Key Responsibilities: Gather and analyze business requirements for transportation, logistics, trade compliance, order management, and inventory processes. Configure and support Oracle OTM/GTM, including workflows, automation agents, shipment planning, freight management, screen sets, and manager layouts. Design and support integrations between Oracle OTM/GTM, Oracle ERP Cloud (OM, Inventory, Shipping), and external partners using OIC, REST/SOAP APIs, and EDI. Troubleshoot production issues, perform root-cause analysis, and support application enhancements. Collaborate with business users, technical teams, and vendors throughout the project lifecycle. Develop functional specifications, test scenarios, documentation, and training materials. Support Oracle Cloud upgrades and leverage AI/ML capabilities to improve transportation and supply chain operations. Required Qualifications: 8+ years of Oracle Supply Chain, Transportation, or Enterprise Applications experience. Strong hands-on experience with Oracle OTM and GTM. Experience with Oracle ERP Cloud Order Management, Inventory, and Shipping modules. Knowledge of OIC, EDI, REST/SOAP integrations, carriers, 3PLs, and logistics operations. At least 2 full lifecycle Oracle implementation projects. Strong analytical, communication, and stakeholder management skills. Bachelor's degree in computer science, Information Systems, Supply Chain, or a related field required Preferred: Oracle OTM/GTM or Oracle Cloud certifications. Experience in manufacturing, food & beverage, logistics, or process manufacturing industries. Exposure to Oracle AI/ML and GenAI capabilities within Fusion Applications and OIC.
11/14/2026
Full time
Job Description Job Title:Sr. Business Systems Analyst - Oracle OTM/GTM Location:Seattle,WA (Hybrid) Long Term We are seeking a Senior Business Systems Analyst with strong expertise in Oracle Transportation Management (OTM) , Oracle Global Trade Management (GTM) , and Oracle ERP Cloud . The ideal candidate will have 8+ years of experience implementing and supporting transportation, logistics, and supply chain solutions, with hands-on experience in OTM/GTM configuration, integrations, and business process optimization. Key Responsibilities: Gather and analyze business requirements for transportation, logistics, trade compliance, order management, and inventory processes. Configure and support Oracle OTM/GTM, including workflows, automation agents, shipment planning, freight management, screen sets, and manager layouts. Design and support integrations between Oracle OTM/GTM, Oracle ERP Cloud (OM, Inventory, Shipping), and external partners using OIC, REST/SOAP APIs, and EDI. Troubleshoot production issues, perform root-cause analysis, and support application enhancements. Collaborate with business users, technical teams, and vendors throughout the project lifecycle. Develop functional specifications, test scenarios, documentation, and training materials. Support Oracle Cloud upgrades and leverage AI/ML capabilities to improve transportation and supply chain operations. Required Qualifications: 8+ years of Oracle Supply Chain, Transportation, or Enterprise Applications experience. Strong hands-on experience with Oracle OTM and GTM. Experience with Oracle ERP Cloud Order Management, Inventory, and Shipping modules. Knowledge of OIC, EDI, REST/SOAP integrations, carriers, 3PLs, and logistics operations. At least 2 full lifecycle Oracle implementation projects. Strong analytical, communication, and stakeholder management skills. Bachelor's degree in computer science, Information Systems, Supply Chain, or a related field required Preferred: Oracle OTM/GTM or Oracle Cloud certifications. Experience in manufacturing, food & beverage, logistics, or process manufacturing industries. Exposure to Oracle AI/ML and GenAI capabilities within Fusion Applications and OIC.