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digital services manager
Security Operations Center Manager
Brinks
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
11/14/2026
Full time
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Synechron
Java Technology Manager AI/ AWS Cloud
Synechron Piscataway, New Jersey
Job Description We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17000+ and has 58 offices in 22 countries within key global markets. Our challenge We are looking for a Java Technology Manager to lead the design, development, and delivery of enterprise-scale applications. This role combines technical leadership, team management, solution architecture, and delivery ownership to build scalable, secure, and high-performing digital solutions. The ideal candidate is an experienced engineering leader with strong expertise in Microservices, Cloud (AWS/Azure), and Agile delivery, capable of guiding distributed teams while partnering closely with business and technology stakeholders. Additional Information The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Piscataway, NJ is $120K-$130K /year & benefits (see below). Responsibilities: Technical Leadership Lead solution design, architecture reviews, and technical decision-making. Drive best practices in software engineering, code quality, security, and performance. Guide teams in developing cloud-native applications, APIs, and microservices. Mentor engineers and technical leads on architecture, design patterns, and modern engineering practices. Delivery Management Manage end-to-end delivery of multiple projects and releases. Collaborate with Product Owners and stakeholders to prioritize work and meet business objectives. Track delivery progress, dependencies, risks, and resource utilization. Ensure timely, high-quality delivery within scope and budget. Team Leadership Lead, coach, and develop engineering teams Foster a culture of accountability, collaboration, and continuous improvement. Support hiring, performance management, and career development initiatives. Stakeholder Management Act as the primary technical liaison between engineering teams and business stakeholders. Communicate project status, risks, and recommendations to leadership. Build strong client and cross-functional relationships. Engineering Excellence Ensure compliance with security, regulatory, and enterprise architecture standards. Promote continuous improvement through metrics, retrospectives, and innovation initiatives. Requirements: 12+ years of software engineering experience. 3-5+ years leading engineering teams and technical delivery. Should be conversant with AWS and AI Should have worked in an onsite/offshore model Should have delivered mid to large-size projects Retirement domain knowledge will be a big plus Strong hands-on experience with: Java, Spring Boot Microservices and REST APIs AWS and/or Azure Cloud SQL/NoSQL Databases Kafka or Event-Driven Architectures Containerized services CI/CD and DevOps practices Experience working in Agile/Scrum environments. Strong problem-solving, leadership, and communication skills. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 22 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
11/14/2026
Full time
Job Description We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17000+ and has 58 offices in 22 countries within key global markets. Our challenge We are looking for a Java Technology Manager to lead the design, development, and delivery of enterprise-scale applications. This role combines technical leadership, team management, solution architecture, and delivery ownership to build scalable, secure, and high-performing digital solutions. The ideal candidate is an experienced engineering leader with strong expertise in Microservices, Cloud (AWS/Azure), and Agile delivery, capable of guiding distributed teams while partnering closely with business and technology stakeholders. Additional Information The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Piscataway, NJ is $120K-$130K /year & benefits (see below). Responsibilities: Technical Leadership Lead solution design, architecture reviews, and technical decision-making. Drive best practices in software engineering, code quality, security, and performance. Guide teams in developing cloud-native applications, APIs, and microservices. Mentor engineers and technical leads on architecture, design patterns, and modern engineering practices. Delivery Management Manage end-to-end delivery of multiple projects and releases. Collaborate with Product Owners and stakeholders to prioritize work and meet business objectives. Track delivery progress, dependencies, risks, and resource utilization. Ensure timely, high-quality delivery within scope and budget. Team Leadership Lead, coach, and develop engineering teams Foster a culture of accountability, collaboration, and continuous improvement. Support hiring, performance management, and career development initiatives. Stakeholder Management Act as the primary technical liaison between engineering teams and business stakeholders. Communicate project status, risks, and recommendations to leadership. Build strong client and cross-functional relationships. Engineering Excellence Ensure compliance with security, regulatory, and enterprise architecture standards. Promote continuous improvement through metrics, retrospectives, and innovation initiatives. Requirements: 12+ years of software engineering experience. 3-5+ years leading engineering teams and technical delivery. Should be conversant with AWS and AI Should have worked in an onsite/offshore model Should have delivered mid to large-size projects Retirement domain knowledge will be a big plus Strong hands-on experience with: Java, Spring Boot Microservices and REST APIs AWS and/or Azure Cloud SQL/NoSQL Databases Kafka or Event-Driven Architectures Containerized services CI/CD and DevOps practices Experience working in Agile/Scrum environments. Strong problem-solving, leadership, and communication skills. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 22 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Project Manager
Techstra Solutions Pittsburgh, Pennsylvania
Job Description Role Overview The Project Manager will join our team in Pittsburgh to lead client-facing engagements within an IT consulting environment. This role involves managing high-impact project teams in areas such as AI, software development, data, and automation domains. You will serve as the primary point of contact for clients, ensuring the successful delivery of complex consulting projects, fostering team performance, and driving measurable business outcomes through expert project management and coordination. Key Responsibilities Lead end-to-end management of client-facing consulting engagements from initiation to closure. Direct and motivate multidisciplinary project teams (developers, data scientists, AI engineers) to deliver high-quality solutions. Serve as the primary liaison between client stakeholders and our internal technical teams to manage expectations, scope, and project timelines. Monitor and report on project health, budget utilization, and resource allocation to both internal leadership and client stakeholders. Facilitate project planning, risk management, issue resolution, and status reporting in a non-agile delivery framework. Ensure all project deliverables meet quality standards and align with the client's strategic business requirements. Provide mentorship and guidance to team members to maintain high levels of engagement and productivity. Drive continuous improvement in project management processes and delivery methodologies across the firm. Translate complex technical project requirements into actionable tasks and clear documentation. Maintain strong client relationships by demonstrating a customer-focused, proactive approach to problem-solving. Required Qualifications 8+ years of professional project management experience within an IT consulting organization. Current Scrum Master Certification (CSM or equivalent). Demonstrated experience managing projects in the AI, software development, data, or automation domains. Local presence in or willingness to be based in Pittsburgh, PA. Expertise in managing project lifecycles using non-agile (waterfall or hybrid) delivery methodologies. Proven track record of managing paid client engagements and delivering complex technical solutions. Excellent verbal and written communication skills with the ability to influence both technical and non-technical stakeholders. Strong critical thinking and analytical problem-solving abilities. Expertise in risk identification, mitigation, and contingency planning. Bachelor's degree in Business, Computer Science, Information Technology, or a related field. Exceptional organizational skills with a strong attention to detail and ability to balance multiple priorities. Self-motivated, adaptable, and a strong ownership mindset regarding project outcomes. Preferred Qualifications Specific experience managing AI-focused project teams or complex software application development lifecycles. Background in professional services or management consulting firms. Experience in stakeholder management at the VP or Director level. Advanced project management certifications (e.g., PMP). Location: Pittsburgh, PA About Techstra Solutions Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information:
11/14/2026
Full time
Job Description Role Overview The Project Manager will join our team in Pittsburgh to lead client-facing engagements within an IT consulting environment. This role involves managing high-impact project teams in areas such as AI, software development, data, and automation domains. You will serve as the primary point of contact for clients, ensuring the successful delivery of complex consulting projects, fostering team performance, and driving measurable business outcomes through expert project management and coordination. Key Responsibilities Lead end-to-end management of client-facing consulting engagements from initiation to closure. Direct and motivate multidisciplinary project teams (developers, data scientists, AI engineers) to deliver high-quality solutions. Serve as the primary liaison between client stakeholders and our internal technical teams to manage expectations, scope, and project timelines. Monitor and report on project health, budget utilization, and resource allocation to both internal leadership and client stakeholders. Facilitate project planning, risk management, issue resolution, and status reporting in a non-agile delivery framework. Ensure all project deliverables meet quality standards and align with the client's strategic business requirements. Provide mentorship and guidance to team members to maintain high levels of engagement and productivity. Drive continuous improvement in project management processes and delivery methodologies across the firm. Translate complex technical project requirements into actionable tasks and clear documentation. Maintain strong client relationships by demonstrating a customer-focused, proactive approach to problem-solving. Required Qualifications 8+ years of professional project management experience within an IT consulting organization. Current Scrum Master Certification (CSM or equivalent). Demonstrated experience managing projects in the AI, software development, data, or automation domains. Local presence in or willingness to be based in Pittsburgh, PA. Expertise in managing project lifecycles using non-agile (waterfall or hybrid) delivery methodologies. Proven track record of managing paid client engagements and delivering complex technical solutions. Excellent verbal and written communication skills with the ability to influence both technical and non-technical stakeholders. Strong critical thinking and analytical problem-solving abilities. Expertise in risk identification, mitigation, and contingency planning. Bachelor's degree in Business, Computer Science, Information Technology, or a related field. Exceptional organizational skills with a strong attention to detail and ability to balance multiple priorities. Self-motivated, adaptable, and a strong ownership mindset regarding project outcomes. Preferred Qualifications Specific experience managing AI-focused project teams or complex software application development lifecycles. Background in professional services or management consulting firms. Experience in stakeholder management at the VP or Director level. Advanced project management certifications (e.g., PMP). Location: Pittsburgh, PA About Techstra Solutions Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information:
E-Commerce Coordinator - Full Time
Biltmore Estate Asheville, North Carolina
Job Description Job Description Job Description The starting pay range for this position begins at $21.06/hour and is based on the level of experience and qualifications above the minimum requirements. Full Time: a position working 32+ hours per week. Job Summary: The Ecommerce Coordinator supports the day-to-day execution of Biltmore's ecommerce business under the direction of the Ecommerce Manager and the ecommerce leadership team. This position coordinates assigned ecommerce work, maintains accurate and engaging Shopify and other online content, and supports product launches, online merchandising, promotions, and order-related processes. The Ecommerce Coordinator works closely with the Ecommerce Manager and cross-functional partners, including Wine, Retail Merchandisers, Marketing, Fulfillment, Guest Services, and Corporate Technology teams, to execute established priorities and deliver a consistent Biltmore guest experience. The Ecommerce Coordinator executes and coordinates work within established frameworks, identifies and communicates issues or opportunities, and escalates matters requiring additional direction or technical, operational, or compliance decisions. Essential Job Duties: 1. Coordinate assigned ecommerce projects and tasks by gathering required information, tracking deliverables and deadlines, coordinating approvals and handoffs with the Marketing team, maintaining project documentation, and communicating status or issues to the Ecommerce Manager and appropriate stakeholders. 2. Support online product launches by gathering and entering product information, images, pricing, inventory information, launch dates, and other required details in coordination with cross-functional departments. 3. Create, update, and quality-check Shopify products and variants, including descriptions, images, product types, collections, tags, and other product information according to established catalog and merchandising standards. 4. Maintain accurate product categorization and tagging within established guidelines to support customer navigation, search, merchandising, promotions, reporting, and operational requirements. 5. Update and maintain Shopify storefront content as assigned, including homepage and collection content, banners, product placement, seasonal landing pages, navigation-related updates, and redirects. 6. Support the ecommerce launch and promotion calendar and collaborate with the Marketing team by tracking upcoming product launches, promotions, seasonal content, creative needs, approvals, and publication dates. 7. Coordinate creative and product photography requests for online content needs, including preparing products, attending and leading photoshoots, and overseeing the styling and merchandising of products for photography. Ensure required assets are received, organized, and available according to established project timelines. 8. Set up and test ecommerce promotions and discounts according to established procedures. Verify dates, eligible products, customer-facing messaging, and basic functionality, and promptly report any discrepancies to the Ecommerce leadership. 9. Support staff-created Shopify draft orders in accordance with established procedures, including reviewing customer information, product and shipping selection, approved discounts, inventory holds, order notes, alcohol compliance, and escalation of issues. 10. Follow established wine and alcohol procedures related to product setup, shipping, age verification, and order processing. Identify and communicate exceptions or questions and escalate compliance-related matters through established channels. 11. Complete assigned work in Shopify Plus and connected ecommerce applications, including shipping, fulfillment, inventory, and ERP-related workflows, within approved access and established procedures. Document discrepancies and escalate system changes, integration issues, or decisions outside the role's authority to the Ecommerce Manager or appropriate system owner. 12. Assist with product and inventory information across connected systems by completing assigned updates, identifying apparent discrepancies, documenting issues, and communicating them to the appropriate team for resolution. 13. Conduct pre- and post-launch quality checks of assigned ecommerce updates across relevant devices and shopping paths, including product information, links, promotional messaging, storefront content, and checkout behavior. Document findings and coordinate corrections as directed. 14. Assist with ecommerce reporting by compiling requested sales, merchandising, promotional, and website information and providing updates to the Ecommerce Manager and relevant stakeholders. 15. Coordinate product-review moderation and response routing according to established company guidelines and escalate guest-service concerns to the appropriate team. Additional Responsibilities: 1. Participate in cross-functional planning and status meetings as assigned and communicate project updates, upcoming launches, deadlines, and information needed from partners. 2. Partner with Retail Merchandisers, Fulfillment, and Guest Services on product samples, order questions, launch readiness, and customer-experience matters as needed. 3. Maintain organized project documentation, ecommerce calendars, product information, creative assets, and other departmental records. 4. Follow established Biltmore brand, privacy, quality-control, guest-service, ecommerce, alcohol-commerce, and operational procedures. 5. Stay current on Biltmore Shop products, e-commerce processes, and established Shopify workflows. 6. Provide general assistance and support for leadership, the department, and the company. 7. Perform other related duties and projects as assigned. Qualifications: 1. A two- or four-year degree in marketing, business, communications, ecommerce, or a related field preferred; equivalent education and experience will be considered. 2. One to two years of experience in ecommerce, digital merchandising, retail, marketing, customer service, project coordination, or a related field preferred. 3. Experience using an ecommerce platform or content management system to maintain product or website content preferred. Experience with Shopify or Shopify Plus is a plus; familiarity with third-party ecommerce apps, project and work management platforms, shipping or fulfillment tools, ERP or inventory systems, and reporting tools is helpful but not required. 4. Ability to learn and consistently follow established procedures for product data, promotions, draft orders, ecommerce operations, and alcohol-commerce requirements. 5. Strong organizational and time-management skills, with the ability to manage multiple assignments, track details, meet deadlines, and communicate when additional information or direction is needed. 6. Strong attention to detail, proofreading, and quality-control skills, particularly when working with customer-facing product information. 7. Basic ability to work with e-commerce, sales, and operational information and accurately compile and communicate data. 8. Proficiency in Microsoft Office, particularly Excel, including the ability to organize and review product data, work with spreadsheets or exports, and identify apparent discrepancies. Ability to learn Biltmore's systems, products, processes, and brand standards. 9. Strong written and verbal communication skills and the ability to work collaboratively with individuals across multiple departments. 10. Dependable, proactive, and service-oriented, with good judgment and the ability to recognize when an issue should be escalated. 11. Ability to work accurately across multiple connected systems, follow documented procedures, recognize when information does not match, and communicate issues to the appropriate system owner. 12. Commitment to providing excellent internal and external guest service and representing Biltmore's values professionally. Physical Requirements: 1. Work will be performed primarily in an office environment 2. Ability to lift up to 25lbs
11/14/2026
Full time
Job Description Job Description Job Description The starting pay range for this position begins at $21.06/hour and is based on the level of experience and qualifications above the minimum requirements. Full Time: a position working 32+ hours per week. Job Summary: The Ecommerce Coordinator supports the day-to-day execution of Biltmore's ecommerce business under the direction of the Ecommerce Manager and the ecommerce leadership team. This position coordinates assigned ecommerce work, maintains accurate and engaging Shopify and other online content, and supports product launches, online merchandising, promotions, and order-related processes. The Ecommerce Coordinator works closely with the Ecommerce Manager and cross-functional partners, including Wine, Retail Merchandisers, Marketing, Fulfillment, Guest Services, and Corporate Technology teams, to execute established priorities and deliver a consistent Biltmore guest experience. The Ecommerce Coordinator executes and coordinates work within established frameworks, identifies and communicates issues or opportunities, and escalates matters requiring additional direction or technical, operational, or compliance decisions. Essential Job Duties: 1. Coordinate assigned ecommerce projects and tasks by gathering required information, tracking deliverables and deadlines, coordinating approvals and handoffs with the Marketing team, maintaining project documentation, and communicating status or issues to the Ecommerce Manager and appropriate stakeholders. 2. Support online product launches by gathering and entering product information, images, pricing, inventory information, launch dates, and other required details in coordination with cross-functional departments. 3. Create, update, and quality-check Shopify products and variants, including descriptions, images, product types, collections, tags, and other product information according to established catalog and merchandising standards. 4. Maintain accurate product categorization and tagging within established guidelines to support customer navigation, search, merchandising, promotions, reporting, and operational requirements. 5. Update and maintain Shopify storefront content as assigned, including homepage and collection content, banners, product placement, seasonal landing pages, navigation-related updates, and redirects. 6. Support the ecommerce launch and promotion calendar and collaborate with the Marketing team by tracking upcoming product launches, promotions, seasonal content, creative needs, approvals, and publication dates. 7. Coordinate creative and product photography requests for online content needs, including preparing products, attending and leading photoshoots, and overseeing the styling and merchandising of products for photography. Ensure required assets are received, organized, and available according to established project timelines. 8. Set up and test ecommerce promotions and discounts according to established procedures. Verify dates, eligible products, customer-facing messaging, and basic functionality, and promptly report any discrepancies to the Ecommerce leadership. 9. Support staff-created Shopify draft orders in accordance with established procedures, including reviewing customer information, product and shipping selection, approved discounts, inventory holds, order notes, alcohol compliance, and escalation of issues. 10. Follow established wine and alcohol procedures related to product setup, shipping, age verification, and order processing. Identify and communicate exceptions or questions and escalate compliance-related matters through established channels. 11. Complete assigned work in Shopify Plus and connected ecommerce applications, including shipping, fulfillment, inventory, and ERP-related workflows, within approved access and established procedures. Document discrepancies and escalate system changes, integration issues, or decisions outside the role's authority to the Ecommerce Manager or appropriate system owner. 12. Assist with product and inventory information across connected systems by completing assigned updates, identifying apparent discrepancies, documenting issues, and communicating them to the appropriate team for resolution. 13. Conduct pre- and post-launch quality checks of assigned ecommerce updates across relevant devices and shopping paths, including product information, links, promotional messaging, storefront content, and checkout behavior. Document findings and coordinate corrections as directed. 14. Assist with ecommerce reporting by compiling requested sales, merchandising, promotional, and website information and providing updates to the Ecommerce Manager and relevant stakeholders. 15. Coordinate product-review moderation and response routing according to established company guidelines and escalate guest-service concerns to the appropriate team. Additional Responsibilities: 1. Participate in cross-functional planning and status meetings as assigned and communicate project updates, upcoming launches, deadlines, and information needed from partners. 2. Partner with Retail Merchandisers, Fulfillment, and Guest Services on product samples, order questions, launch readiness, and customer-experience matters as needed. 3. Maintain organized project documentation, ecommerce calendars, product information, creative assets, and other departmental records. 4. Follow established Biltmore brand, privacy, quality-control, guest-service, ecommerce, alcohol-commerce, and operational procedures. 5. Stay current on Biltmore Shop products, e-commerce processes, and established Shopify workflows. 6. Provide general assistance and support for leadership, the department, and the company. 7. Perform other related duties and projects as assigned. Qualifications: 1. A two- or four-year degree in marketing, business, communications, ecommerce, or a related field preferred; equivalent education and experience will be considered. 2. One to two years of experience in ecommerce, digital merchandising, retail, marketing, customer service, project coordination, or a related field preferred. 3. Experience using an ecommerce platform or content management system to maintain product or website content preferred. Experience with Shopify or Shopify Plus is a plus; familiarity with third-party ecommerce apps, project and work management platforms, shipping or fulfillment tools, ERP or inventory systems, and reporting tools is helpful but not required. 4. Ability to learn and consistently follow established procedures for product data, promotions, draft orders, ecommerce operations, and alcohol-commerce requirements. 5. Strong organizational and time-management skills, with the ability to manage multiple assignments, track details, meet deadlines, and communicate when additional information or direction is needed. 6. Strong attention to detail, proofreading, and quality-control skills, particularly when working with customer-facing product information. 7. Basic ability to work with e-commerce, sales, and operational information and accurately compile and communicate data. 8. Proficiency in Microsoft Office, particularly Excel, including the ability to organize and review product data, work with spreadsheets or exports, and identify apparent discrepancies. Ability to learn Biltmore's systems, products, processes, and brand standards. 9. Strong written and verbal communication skills and the ability to work collaboratively with individuals across multiple departments. 10. Dependable, proactive, and service-oriented, with good judgment and the ability to recognize when an issue should be escalated. 11. Ability to work accurately across multiple connected systems, follow documented procedures, recognize when information does not match, and communicate issues to the appropriate system owner. 12. Commitment to providing excellent internal and external guest service and representing Biltmore's values professionally. Physical Requirements: 1. Work will be performed primarily in an office environment 2. Ability to lift up to 25lbs
Senior Business Analyst -- Data Migration & Analytics (Oil & Gas)
Employvision Inc. Denver, Colorado
Job Description About the Program You will join the Solutioning Core of a flagship engagement: an enterprise-wide data migration to Databricks on Azure for a leading North American upstream oil & gas operator The Role As the Senior Business Analyst in the Solutioning Core, you are the requirements backbone of the program. You will elicit, structure and manage business requirements from asset and corporate teams across two basins, convert them into user stories, acceptance criteria and solution prompts that digital and data teams execute from, and maintain end-to-end traceability from intake through migrated, validated, adopted data. You are the answer to "what did the business mean?" - before an engineer has to ask. You will work shoulder-to-shoulder with a Databricks Solution Architect and the upstream Industry SME, who leads the Solutioning Core as our on-site team lead, as one unit with a shared backlog. Key Responsibilities Plan and facilitate structured requirements workshops per data domain (production, drilling & completions, land, finance, reserves/planning) with business owners and SMEs Translate business needs into clear user stories, functional specifications, data requirements and acceptance criteria consumable by data engineers and platform teams - including well-formed solution prompts for GenAI-assisted development tooling Own and groom the single program requirements backlog; enforce traceability from requirement to pipeline to validated dataset to UAT sign-off Run two-way clarification: resolve ambiguity for engineers in hours, and replay technical constraints back to the business in plain language Design UAT scenarios with business owners per migration wave; coordinate execution, defect triage and sign-off Produce requirement-health reporting (coverage, churn, blocked items, decisions needed) for the joint program board Support the Industry SME and Solution Architect in wave planning by quantifying requirement volume and readiness per domain Champion documentation standards so requirements remain a durable asset for the client after each wave Required Qualifications & Experience 5+ years as a Business Analyst on data platform, data migration, EDW/BI or large ERP-adjacent programs Demonstrated experience writing requirements for data products: source-to-target mappings, data quality rules, reconciliation criteria, semantic/reporting definitions Hands-on familiarity with modern data stacks ideally Databricks (Unity Catalog, Delta Lake concepts), Azure data services and Power BI: sufficient to write implementable stories Strong workshop facilitation and stakeholder management from manager through VP level; excellent written English Experience with agile delivery and backlog tooling (Azure DevOps or Jira) including traceability practices Energy industry exposure - upstream oil & gas strongly preferred; demonstrated ability to rapidly learn upstream data concepts is mandatory Preferred / Differentiating Qualifications Direct upstream O&G experience with sub-surface, land management, D&C systems (production allocation platforms, land/DOI systems, WellView-class applications) Experience on a lakehouse or EDW to cloud migration specifically; exposure to GenAI-assisted requirements or code-conversion workflows Consulting experience representing a services firm on a client site; experience working with nearshore/offshore delivery teams Education & Certifications Bachelor's degree in Business, Engineering, Computer Science, MIS or related field (or equivalent experience) CBAP, CCBA, PMI-PBA, Agile BA or equivalent certification preferred; SAFe or scaled-agile experience a plus Databricks Fundamentals or Azure data certifications (DP-900/DP-203) are a differentiator
11/14/2026
Full time
Job Description About the Program You will join the Solutioning Core of a flagship engagement: an enterprise-wide data migration to Databricks on Azure for a leading North American upstream oil & gas operator The Role As the Senior Business Analyst in the Solutioning Core, you are the requirements backbone of the program. You will elicit, structure and manage business requirements from asset and corporate teams across two basins, convert them into user stories, acceptance criteria and solution prompts that digital and data teams execute from, and maintain end-to-end traceability from intake through migrated, validated, adopted data. You are the answer to "what did the business mean?" - before an engineer has to ask. You will work shoulder-to-shoulder with a Databricks Solution Architect and the upstream Industry SME, who leads the Solutioning Core as our on-site team lead, as one unit with a shared backlog. Key Responsibilities Plan and facilitate structured requirements workshops per data domain (production, drilling & completions, land, finance, reserves/planning) with business owners and SMEs Translate business needs into clear user stories, functional specifications, data requirements and acceptance criteria consumable by data engineers and platform teams - including well-formed solution prompts for GenAI-assisted development tooling Own and groom the single program requirements backlog; enforce traceability from requirement to pipeline to validated dataset to UAT sign-off Run two-way clarification: resolve ambiguity for engineers in hours, and replay technical constraints back to the business in plain language Design UAT scenarios with business owners per migration wave; coordinate execution, defect triage and sign-off Produce requirement-health reporting (coverage, churn, blocked items, decisions needed) for the joint program board Support the Industry SME and Solution Architect in wave planning by quantifying requirement volume and readiness per domain Champion documentation standards so requirements remain a durable asset for the client after each wave Required Qualifications & Experience 5+ years as a Business Analyst on data platform, data migration, EDW/BI or large ERP-adjacent programs Demonstrated experience writing requirements for data products: source-to-target mappings, data quality rules, reconciliation criteria, semantic/reporting definitions Hands-on familiarity with modern data stacks ideally Databricks (Unity Catalog, Delta Lake concepts), Azure data services and Power BI: sufficient to write implementable stories Strong workshop facilitation and stakeholder management from manager through VP level; excellent written English Experience with agile delivery and backlog tooling (Azure DevOps or Jira) including traceability practices Energy industry exposure - upstream oil & gas strongly preferred; demonstrated ability to rapidly learn upstream data concepts is mandatory Preferred / Differentiating Qualifications Direct upstream O&G experience with sub-surface, land management, D&C systems (production allocation platforms, land/DOI systems, WellView-class applications) Experience on a lakehouse or EDW to cloud migration specifically; exposure to GenAI-assisted requirements or code-conversion workflows Consulting experience representing a services firm on a client site; experience working with nearshore/offshore delivery teams Education & Certifications Bachelor's degree in Business, Engineering, Computer Science, MIS or related field (or equivalent experience) CBAP, CCBA, PMI-PBA, Agile BA or equivalent certification preferred; SAFe or scaled-agile experience a plus Databricks Fundamentals or Azure data certifications (DP-900/DP-203) are a differentiator
Sr. Collaboration Engineer
Hexaware Technologies Florham Park, New Jersey
Job Description At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a globally trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. At Hexaware we are a community of creative, diverse, and open-minded Hexawarein creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. Position: Collaboration Engineer Location: Florham Park, NJ 07932 Hiring: Fulltime with Hexaware Technologies. Key Responsibilities: Audio/Video & Meeting Rooms: Design, install, and maintain the AV setup in conference rooms, boardrooms, and huddle spaces - Microsoft Teams Rooms, Cisco Webex, and the Crestron and Extron gear behind them. Run day-to-day administration of the video conferencing tenant(s): provisioning, monitoring room health, and managing hardware through its lifecycle. Test and validate AV systems ahead of executive meetings, town halls, live webcasts, and other high-visibility events to catch issues before they surface and train the Service Desk team on first-line troubleshooting. Write and maintain the SOPs that keep AV deployments consistent from site to site. Telephony & Unified Communications: Keep our Unified Communications /telephony platforms running - Teams Phone, Cisco Call Manager while it's still in place, SIP trunking, Direct Routing/Operator Connect. Work alongside the Telecom Engineer on the voice migration - cutovers, dial plan changes, and decommissioning old systems. Test and validate UC/telephony changes and cutovers before go-live and troubleshoot call quality and connectivity issues as they come up. Help move life-safety and emergency POTS lines to POTS in a Box without losing E911 compliance along the way. Keep dial plans, configs, and telephony documentation current, and train the broader support team on telephony troubleshooting and escalation. Mobility & Device Management: Administer our MDM/MAM platform (Intune or similar) - provisioning, compliance, and security policy. Own the mobile and endpoint device lifecycle: ordering, provisioning, refresh cycles, and retirement. Track Telecom Expense Management - review carrier bills, catch overspend, find savings. Enforce device policy and monitor compliance across both corporate-owned and BYOD mobile devices. Train support staff on mobility troubleshooting and device management procedures. Vendor & Project Work: Coordinate directly with AV, UC, carrier, and mobility vendors on installs, refreshes, and service issues. Help build and track project plans and KPIs for AV, telephony, and mobility work. Flag and report cost savings as old systems and lines get retired. Collaboration: Work with the Collaboration & Digital Experience team so AV, telephony, and mobility tools fit cleanly into the Teams/Microsoft 365 experience. Coordinate with Networking on bandwidth and site readiness before AV/UC rollouts. Partner with the Service Desk Manager to equip the front-line support team with the documentation, training, and escalation paths they need for executive and leadership-facing issues. Qualifications: Bachelor's degree in IT, Telecommunications, or related field, or equivalent hands-on experience. 5+ years hands-on experience in enterprise AV, conferencing, and/or telephony. Real experience with room systems (Teams Rooms, Cisco Webex) and AV control gear (Crestron, Extron). Working knowledge of enterprise telephony/UC (Cisco Call Manager, Teams Phone, SIP trunking). Experience with MDM/MAM (Intune or similar) and device lifecycle management. Strong testing and validation discipline, with the ability to train and mentor other team members on AV, UC/telephony, and mobility systems. Strong vendor coordination and documentation skills. Able to travel to sites as needed for installs, events, and cutovers.
11/14/2026
Full time
Job Description At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a globally trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. At Hexaware we are a community of creative, diverse, and open-minded Hexawarein creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. Position: Collaboration Engineer Location: Florham Park, NJ 07932 Hiring: Fulltime with Hexaware Technologies. Key Responsibilities: Audio/Video & Meeting Rooms: Design, install, and maintain the AV setup in conference rooms, boardrooms, and huddle spaces - Microsoft Teams Rooms, Cisco Webex, and the Crestron and Extron gear behind them. Run day-to-day administration of the video conferencing tenant(s): provisioning, monitoring room health, and managing hardware through its lifecycle. Test and validate AV systems ahead of executive meetings, town halls, live webcasts, and other high-visibility events to catch issues before they surface and train the Service Desk team on first-line troubleshooting. Write and maintain the SOPs that keep AV deployments consistent from site to site. Telephony & Unified Communications: Keep our Unified Communications /telephony platforms running - Teams Phone, Cisco Call Manager while it's still in place, SIP trunking, Direct Routing/Operator Connect. Work alongside the Telecom Engineer on the voice migration - cutovers, dial plan changes, and decommissioning old systems. Test and validate UC/telephony changes and cutovers before go-live and troubleshoot call quality and connectivity issues as they come up. Help move life-safety and emergency POTS lines to POTS in a Box without losing E911 compliance along the way. Keep dial plans, configs, and telephony documentation current, and train the broader support team on telephony troubleshooting and escalation. Mobility & Device Management: Administer our MDM/MAM platform (Intune or similar) - provisioning, compliance, and security policy. Own the mobile and endpoint device lifecycle: ordering, provisioning, refresh cycles, and retirement. Track Telecom Expense Management - review carrier bills, catch overspend, find savings. Enforce device policy and monitor compliance across both corporate-owned and BYOD mobile devices. Train support staff on mobility troubleshooting and device management procedures. Vendor & Project Work: Coordinate directly with AV, UC, carrier, and mobility vendors on installs, refreshes, and service issues. Help build and track project plans and KPIs for AV, telephony, and mobility work. Flag and report cost savings as old systems and lines get retired. Collaboration: Work with the Collaboration & Digital Experience team so AV, telephony, and mobility tools fit cleanly into the Teams/Microsoft 365 experience. Coordinate with Networking on bandwidth and site readiness before AV/UC rollouts. Partner with the Service Desk Manager to equip the front-line support team with the documentation, training, and escalation paths they need for executive and leadership-facing issues. Qualifications: Bachelor's degree in IT, Telecommunications, or related field, or equivalent hands-on experience. 5+ years hands-on experience in enterprise AV, conferencing, and/or telephony. Real experience with room systems (Teams Rooms, Cisco Webex) and AV control gear (Crestron, Extron). Working knowledge of enterprise telephony/UC (Cisco Call Manager, Teams Phone, SIP trunking). Experience with MDM/MAM (Intune or similar) and device lifecycle management. Strong testing and validation discipline, with the ability to train and mentor other team members on AV, UC/telephony, and mobility systems. Strong vendor coordination and documentation skills. Able to travel to sites as needed for installs, events, and cutovers.
Delivery Manager With E-commerce and Cruise domain experience
Xebia Fort Lauderdale, Florida
Job Description About Xebia Xebia is a trusted advisor in the modern era of digital transformation, serving hundreds of leading brands worldwide with end-to-end IT solutions. The company has experts specializing in technology consulting, software engineering, AI, digital products and platforms, data, cloud, intelligent automation, agile transformation, and industry digitization. In addition to providing high-quality digital consulting and state-of-the-art software development, Xebia has a host of standardized solutions that substantially reduce the time-to-market for businesses. Xebia also offers a diverse portfolio of training courses to help support forward-thinking organizations as they look to upskill and educate their workforce to capitalize on the latest digital capabilities. The company has a strong presence across 16 countries with development centers across the US, Latin America, Western Europe, Poland, the Nordics, the Middle East, and Asia Pacific. With over 20 years of experience, our global network of passionate technologists and pioneering craftsmen deliver cutting-edge technology and game-changing consulting to companies on the brink of transformation. Since 2001, we have grown from a Java company into a full-service digital consulting company with 4500+ professionals working on a worldwide ambition. We are organized in complementary chapters - teams with a tremendous amount of knowledge and experience within a particular field, such as Agile, DevOps, Data and AI, Cloud, Software Technology, Functional Programming, Low Code, and Microsoft. We help the world's top 250 companies and category leaders overcome digital challenges, embrace innovation, adopt new technology, and implement new business models. In addition to high-quality consulting, we also provide offshoring and nearshoring services. For more details please visit Title: -Delivery Manager With E-commerce and Cruise domain experience Location: -Fort Lauderdale, FL, Seattle, WA(Hybrid)(3 days onsite 2 days remote in a week) Job Description: - Details on Delivery Lead Tracks the overall software release timeline, manages technical dependencies between teams Ensure the product/feature is delivered on time Intake and resource allocation for new initiatives Redistribution of work based on subject matter or capacity as needed for urgent requests Establish, track and manage project status across teams Identify cross dependencies across teams; reduce/ remove Secondary support for PF Scrum team ceremonies Project & launch planning for large initiatives Manage User Acceptance Testing Confirm code status & environment availability Jira ticket updates Review labels, FixVersions, authoring instructions, Cloning tickets as needed for separate brand needs Assignment and follow through until closure Create and maintain Confluence pages and Dashboards for Web Producers authoring needs Release management Create and maintain Sprint Release schedule Create release notes/ deployment documentation Monitor and facilitate pull requests approvals and branch merges Identify all code changes for each release; Jira ticket management (FixVersion, Repository, Go-Live vs Toggle) Expedite priority issues; point of contact for hotfixes Why Join Xebia? • Join a globally recognized AI-First Digital Transformation Leader helping enterprises shape tomorrow with AI today. , • Be part of Xebia's 25-Year Legacy of Innovation and Impact. , • Access world-class expertise across AI, Data, Cloud, Software Engineering, and Digital Transformation. , • Work alongside high-caliber consultants and global technology partners. • Uncapped opportunity to influence growth within one of the industry's fastest-growing consulting organizations. Xebia - Shaping Tomorrow with AI Today. Benefits We Are Proud to Provide! • Medical, Dental and Vision Insurance (Subsidized) • Health Savings Account • Flexible Spending Accounts (Healthcare and Dependent Care) • Short-Term and Long-Term Disability • Life and AD&D Insurance • Employee Assistance Program • Matched 401(k) Retirement Savings Plan • Paid Time Off While the talent scarcity within IT is at an all-time high and still growing, Xebia sticks to the mission of "aiming for thought leadership", thus working with the best professionals in the market. At Xebia, you will get the chance to work with passionate professionals within their field of expertise. We offer more than just a job, we offer a career. We are looking forward to working with you! Xebia is committed to creating an inclusive and diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Xebia is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. Xebia complies with the Americans with Disabilities Act and all other applicable federal, state, and local laws regarding disability discrimination and accommodation. Interested Candidates may reach out to for any assistance needed. Please feel free to share your preferred pronouns with us during the application process. All people hired will be required to verify identity and eligibility to work in North America, and to complete any required employment eligibility forms.
11/14/2026
Full time
Job Description About Xebia Xebia is a trusted advisor in the modern era of digital transformation, serving hundreds of leading brands worldwide with end-to-end IT solutions. The company has experts specializing in technology consulting, software engineering, AI, digital products and platforms, data, cloud, intelligent automation, agile transformation, and industry digitization. In addition to providing high-quality digital consulting and state-of-the-art software development, Xebia has a host of standardized solutions that substantially reduce the time-to-market for businesses. Xebia also offers a diverse portfolio of training courses to help support forward-thinking organizations as they look to upskill and educate their workforce to capitalize on the latest digital capabilities. The company has a strong presence across 16 countries with development centers across the US, Latin America, Western Europe, Poland, the Nordics, the Middle East, and Asia Pacific. With over 20 years of experience, our global network of passionate technologists and pioneering craftsmen deliver cutting-edge technology and game-changing consulting to companies on the brink of transformation. Since 2001, we have grown from a Java company into a full-service digital consulting company with 4500+ professionals working on a worldwide ambition. We are organized in complementary chapters - teams with a tremendous amount of knowledge and experience within a particular field, such as Agile, DevOps, Data and AI, Cloud, Software Technology, Functional Programming, Low Code, and Microsoft. We help the world's top 250 companies and category leaders overcome digital challenges, embrace innovation, adopt new technology, and implement new business models. In addition to high-quality consulting, we also provide offshoring and nearshoring services. For more details please visit Title: -Delivery Manager With E-commerce and Cruise domain experience Location: -Fort Lauderdale, FL, Seattle, WA(Hybrid)(3 days onsite 2 days remote in a week) Job Description: - Details on Delivery Lead Tracks the overall software release timeline, manages technical dependencies between teams Ensure the product/feature is delivered on time Intake and resource allocation for new initiatives Redistribution of work based on subject matter or capacity as needed for urgent requests Establish, track and manage project status across teams Identify cross dependencies across teams; reduce/ remove Secondary support for PF Scrum team ceremonies Project & launch planning for large initiatives Manage User Acceptance Testing Confirm code status & environment availability Jira ticket updates Review labels, FixVersions, authoring instructions, Cloning tickets as needed for separate brand needs Assignment and follow through until closure Create and maintain Confluence pages and Dashboards for Web Producers authoring needs Release management Create and maintain Sprint Release schedule Create release notes/ deployment documentation Monitor and facilitate pull requests approvals and branch merges Identify all code changes for each release; Jira ticket management (FixVersion, Repository, Go-Live vs Toggle) Expedite priority issues; point of contact for hotfixes Why Join Xebia? • Join a globally recognized AI-First Digital Transformation Leader helping enterprises shape tomorrow with AI today. , • Be part of Xebia's 25-Year Legacy of Innovation and Impact. , • Access world-class expertise across AI, Data, Cloud, Software Engineering, and Digital Transformation. , • Work alongside high-caliber consultants and global technology partners. • Uncapped opportunity to influence growth within one of the industry's fastest-growing consulting organizations. Xebia - Shaping Tomorrow with AI Today. Benefits We Are Proud to Provide! • Medical, Dental and Vision Insurance (Subsidized) • Health Savings Account • Flexible Spending Accounts (Healthcare and Dependent Care) • Short-Term and Long-Term Disability • Life and AD&D Insurance • Employee Assistance Program • Matched 401(k) Retirement Savings Plan • Paid Time Off While the talent scarcity within IT is at an all-time high and still growing, Xebia sticks to the mission of "aiming for thought leadership", thus working with the best professionals in the market. At Xebia, you will get the chance to work with passionate professionals within their field of expertise. We offer more than just a job, we offer a career. We are looking forward to working with you! Xebia is committed to creating an inclusive and diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Xebia is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. Xebia complies with the Americans with Disabilities Act and all other applicable federal, state, and local laws regarding disability discrimination and accommodation. Interested Candidates may reach out to for any assistance needed. Please feel free to share your preferred pronouns with us during the application process. All people hired will be required to verify identity and eligibility to work in North America, and to complete any required employment eligibility forms.
Tenth Revolution Group
Salesforce Business Systems Manager
Tenth Revolution Group Mundelein, Illinois
Job Description Salesforce Business Applications & Systems Manager Location: New York (Hybrid) Department: Technology Reports to: Senior Technology Leadership About the Opportunity A premium hospitality organization is seeking a hands-on technology professional to manage the business applications and digital platforms that support its operations and customer experience. This role connects operational needs with practical technology solutions. You will oversee core applications, coordinate integrations, lead implementations, and manage external technology partners. Your remit will span customer relationship management, reservations, point of sale, payments, and customer-facing digital channels. Working closely with business teams and technology specialists, you will help ensure these systems are reliable, connected, and configured to support day-to-day service as well as future growth. What You'll Do Business Applications & Operational Support Take ownership of essential business platforms, including CRM, reservation, customer management, and point-of-sale systems. Serve as a primary internal resource for application functionality, configuration, and user support. Partner with operational teams to understand requirements and translate them into system improvements. Identify opportunities to simplify processes, automate recurring tasks, and improve the user experience. Coordinate application updates, configuration changes, testing, documentation, and ongoing maintenance. Integrations & Data Quality Oversee connections between business applications, payment services, websites, mobile applications, and other digital platforms. Work with developers and implementation partners to define integration requirements and manage data flows. Investigate issues involving application connectivity, inconsistent records, and system performance. Maintain clear documentation of integrations, dependencies, and support processes. Work with technical partners to address reliability, security, and scalability requirements. Project Delivery & Operational Readiness Lead application projects from discovery and requirements gathering through implementation, testing, training, and launch. Develop project plans that define scope, milestones, budgets, dependencies, and delivery risks. Coordinate business stakeholders, internal specialists, and external partners throughout delivery. Prepare teams for new systems and operational launches through readiness reviews, user testing, and training. Support prioritization, release planning, and iterative development practices where appropriate. Oversee the transition from implementation to ongoing support and improvement. Technology Partner Management Evaluate software providers, implementation specialists, and development agencies. Assess proposed solutions against operational needs, integration requirements, cost, security, and growth plans. Establish clear expectations for deliverables, service quality, timelines, and ongoing support. Monitor vendor performance and address issues affecting delivery or service. Hold partners accountable for practical solutions, consistent execution, and value. Website & Mobile Platforms Coordinate website and mobile application projects with business stakeholders and external delivery teams. Translate customer and operational needs into clear functional requirements. Manage testing, release coordination, and post-launch enhancements. Help maintain a consistent, dependable experience across customer-facing digital channels. What You'll Bring Demonstrated experience managing business applications, enterprise systems, or a comparable technology function. Hands-on experience implementing and supporting CRM platforms. Familiarity with hospitality applications such as reservations, point of sale, customer profiles, or membership management. A working understanding of APIs, webhooks, system integrations, and data flows. Experience delivering technology projects from requirements gathering through go-live. Experience managing software vendors, implementation partners, or development agencies. Strong analytical skills and a practical approach to troubleshooting. The ability to explain technical issues clearly to operational colleagues and communicate business needs to technical teams. Strong organizational skills, sound judgment, and the ability to manage competing priorities. A proactive approach to ownership, follow-through, and cross-functional collaboration. Preferred Experience A background in upscale hospitality, restaurants, hotels, or other high-touch service environments. CRM administration, configuration, or implementation experience. Familiarity with reservation, guest engagement, membership, or loyalty platforms. Experience connecting customer, transaction, reservation, and payment systems. Involvement in website or mobile application delivery. Experience supporting technology across multiple operating locations. Experience preparing systems and users for new business openings or significant operational launches. Success in This Role You combine technical understanding with an appreciation for how hospitality teams work. You are comfortable moving between application configuration, project coordination, troubleshooting, and vendor discussions. You build productive relationships with operational colleagues, keep delivery organized, and focus on systems that make work easier for employees and the experience more seamless for customers.
11/14/2026
Full time
Job Description Salesforce Business Applications & Systems Manager Location: New York (Hybrid) Department: Technology Reports to: Senior Technology Leadership About the Opportunity A premium hospitality organization is seeking a hands-on technology professional to manage the business applications and digital platforms that support its operations and customer experience. This role connects operational needs with practical technology solutions. You will oversee core applications, coordinate integrations, lead implementations, and manage external technology partners. Your remit will span customer relationship management, reservations, point of sale, payments, and customer-facing digital channels. Working closely with business teams and technology specialists, you will help ensure these systems are reliable, connected, and configured to support day-to-day service as well as future growth. What You'll Do Business Applications & Operational Support Take ownership of essential business platforms, including CRM, reservation, customer management, and point-of-sale systems. Serve as a primary internal resource for application functionality, configuration, and user support. Partner with operational teams to understand requirements and translate them into system improvements. Identify opportunities to simplify processes, automate recurring tasks, and improve the user experience. Coordinate application updates, configuration changes, testing, documentation, and ongoing maintenance. Integrations & Data Quality Oversee connections between business applications, payment services, websites, mobile applications, and other digital platforms. Work with developers and implementation partners to define integration requirements and manage data flows. Investigate issues involving application connectivity, inconsistent records, and system performance. Maintain clear documentation of integrations, dependencies, and support processes. Work with technical partners to address reliability, security, and scalability requirements. Project Delivery & Operational Readiness Lead application projects from discovery and requirements gathering through implementation, testing, training, and launch. Develop project plans that define scope, milestones, budgets, dependencies, and delivery risks. Coordinate business stakeholders, internal specialists, and external partners throughout delivery. Prepare teams for new systems and operational launches through readiness reviews, user testing, and training. Support prioritization, release planning, and iterative development practices where appropriate. Oversee the transition from implementation to ongoing support and improvement. Technology Partner Management Evaluate software providers, implementation specialists, and development agencies. Assess proposed solutions against operational needs, integration requirements, cost, security, and growth plans. Establish clear expectations for deliverables, service quality, timelines, and ongoing support. Monitor vendor performance and address issues affecting delivery or service. Hold partners accountable for practical solutions, consistent execution, and value. Website & Mobile Platforms Coordinate website and mobile application projects with business stakeholders and external delivery teams. Translate customer and operational needs into clear functional requirements. Manage testing, release coordination, and post-launch enhancements. Help maintain a consistent, dependable experience across customer-facing digital channels. What You'll Bring Demonstrated experience managing business applications, enterprise systems, or a comparable technology function. Hands-on experience implementing and supporting CRM platforms. Familiarity with hospitality applications such as reservations, point of sale, customer profiles, or membership management. A working understanding of APIs, webhooks, system integrations, and data flows. Experience delivering technology projects from requirements gathering through go-live. Experience managing software vendors, implementation partners, or development agencies. Strong analytical skills and a practical approach to troubleshooting. The ability to explain technical issues clearly to operational colleagues and communicate business needs to technical teams. Strong organizational skills, sound judgment, and the ability to manage competing priorities. A proactive approach to ownership, follow-through, and cross-functional collaboration. Preferred Experience A background in upscale hospitality, restaurants, hotels, or other high-touch service environments. CRM administration, configuration, or implementation experience. Familiarity with reservation, guest engagement, membership, or loyalty platforms. Experience connecting customer, transaction, reservation, and payment systems. Involvement in website or mobile application delivery. Experience supporting technology across multiple operating locations. Experience preparing systems and users for new business openings or significant operational launches. Success in This Role You combine technical understanding with an appreciation for how hospitality teams work. You are comfortable moving between application configuration, project coordination, troubleshooting, and vendor discussions. You build productive relationships with operational colleagues, keep delivery organized, and focus on systems that make work easier for employees and the experience more seamless for customers.
Business Analyst / Test Coordinator - Hybrid
Genesis10 Charlotte, North Carolina
Genesis10 is currently seeking a Business Analyst / Test Coordinator for a hybrid contract position with a Global Financial Institution located in Charlotte, NC. This is a 12+ month contract opportunity. This role supports a large-scale ACH Back-Office platform implementation as part of a major digital transformation initiative. The successful candidate will act as a key liaison between business, operations, and technology teams, responsible for the full lifecycle of requirements gathering, business process analysis, testing coordination, and implementation support. Responsibilities: Work directly with project sponsors, operations teams, business stakeholders, technology teams, and vendors to gather, document, and validate business requirements Develop Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), use cases, process flows, and user stories Analyze current-state and future-state business processes and identify opportunities for operational improvement Support solution design activities by translating business needs into clear and actionable requirements Maintain requirements traceability throughout the project lifecycle Develop SIT, UAT, and production validation strategies and coordinate testing activities across multiple teams Track testing execution, defects, remediation activities, and production readiness milestones Partner with project managers and workstream leads to manage risks, issues, dependencies, and project deliverables Facilitate workshops, working sessions, and stakeholder meetings to drive project progress and decision-making Support implementation planning, production readiness activities, and post-deployment validation Coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT) activities Develop and maintain test plans, test schedules, and testing status reports Ensure business requirements are properly represented within test scenarios and test cases Support data mapping, interface analysis, and reconciliation requirements Requirements: 4+ years of experience as a Business Analyst, Systems Analyst, Project Coordinator, or similar role within financial services Strong experience gathering and documenting business and functional requirements Experience creating BRDs, FRDs, use cases, process flows, user stories, and testing documentation Strong analytical and problem-solving skills Advanced SQL query knowledge and experience performing data analysis and validation Experience coordinating SIT and UAT activities across multiple stakeholder groups Familiarity with SDLC methodologies, including Agile, Waterfall, and Hybrid delivery approaches Strong organizational and stakeholder management skills Excellent verbal and written communication skills Ability to manage multiple priorities and work effectively within large cross-functional projects Desired skills: Experience supporting payments, deposits, treasury, cash management, or banking technology platforms Experience working with vendor-hosted or SaaS-based solutions Familiarity with system integrations, APIs, file-based interfaces, and data migration activities Experience with Jira, Azure DevOps, ServiceNow, or similar project management platforms Experience with UNIX/Linux and Windows environments Knowledge of ACH, electronic payments, and NACHA regulations is beneficial but not required CBAP, PMP, PMI-PBA, Scrum Master, or similar certification Pay range: up to $39.94 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/14/2026
Full time
Genesis10 is currently seeking a Business Analyst / Test Coordinator for a hybrid contract position with a Global Financial Institution located in Charlotte, NC. This is a 12+ month contract opportunity. This role supports a large-scale ACH Back-Office platform implementation as part of a major digital transformation initiative. The successful candidate will act as a key liaison between business, operations, and technology teams, responsible for the full lifecycle of requirements gathering, business process analysis, testing coordination, and implementation support. Responsibilities: Work directly with project sponsors, operations teams, business stakeholders, technology teams, and vendors to gather, document, and validate business requirements Develop Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), use cases, process flows, and user stories Analyze current-state and future-state business processes and identify opportunities for operational improvement Support solution design activities by translating business needs into clear and actionable requirements Maintain requirements traceability throughout the project lifecycle Develop SIT, UAT, and production validation strategies and coordinate testing activities across multiple teams Track testing execution, defects, remediation activities, and production readiness milestones Partner with project managers and workstream leads to manage risks, issues, dependencies, and project deliverables Facilitate workshops, working sessions, and stakeholder meetings to drive project progress and decision-making Support implementation planning, production readiness activities, and post-deployment validation Coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT) activities Develop and maintain test plans, test schedules, and testing status reports Ensure business requirements are properly represented within test scenarios and test cases Support data mapping, interface analysis, and reconciliation requirements Requirements: 4+ years of experience as a Business Analyst, Systems Analyst, Project Coordinator, or similar role within financial services Strong experience gathering and documenting business and functional requirements Experience creating BRDs, FRDs, use cases, process flows, user stories, and testing documentation Strong analytical and problem-solving skills Advanced SQL query knowledge and experience performing data analysis and validation Experience coordinating SIT and UAT activities across multiple stakeholder groups Familiarity with SDLC methodologies, including Agile, Waterfall, and Hybrid delivery approaches Strong organizational and stakeholder management skills Excellent verbal and written communication skills Ability to manage multiple priorities and work effectively within large cross-functional projects Desired skills: Experience supporting payments, deposits, treasury, cash management, or banking technology platforms Experience working with vendor-hosted or SaaS-based solutions Familiarity with system integrations, APIs, file-based interfaces, and data migration activities Experience with Jira, Azure DevOps, ServiceNow, or similar project management platforms Experience with UNIX/Linux and Windows environments Knowledge of ACH, electronic payments, and NACHA regulations is beneficial but not required CBAP, PMP, PMI-PBA, Scrum Master, or similar certification Pay range: up to $39.94 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Cybersecurity Incident Response Manager
BERING STRAITS PROFESSIONAL SERVICES LLC Washington, Washington DC
About this position: Cybersecurity Incident Response Manager in Washington, DC, for Bering Straits Professional Services, LLC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $150k Applicants will be notified via email or phone within ten business days regarding application status. Essential Duties & Responsibilities Lead, mentor, and manage cybersecurity personnel; establish priorities, assign work, assess performance, and support professional development and cross-training. Direct the team's incident response activities, including event triage, investigation, containment, eradication, recovery, documentation, and lessons learned. Coordinate with the SOC and client leadership to support timely escalation and reporting. Oversee the collection and analysis of cyber threat intelligence, ensuring that relevant indicators and adversary tactics, techniques, and procedures guide detection, threat hunting, incident response, and penetration testing activities. Guide hypothesis-driven threat hunts, digital forensic investigations, and malware analysis. Ensure evidence is collected, preserved, and documented in accordance with applicable requirements and chain-of-custody procedures. Manage authorized penetration testing, adversary emulation, and purple team exercises in coordination with federal leadership. Track findings and work with stakeholders to validate corrective actions. Lead the practical application of AI and ML to improve threat hunting and incident response, including evaluating use cases, guiding development and integration, and measuring effectiveness. Oversee the use of applicable Microsoft Azure AI services in accordance with client security and data-handling requirements. Maintain and improve incident response plans, playbooks, standard operating procedures, and detection and automation workflows. Coordinate tabletop exercises and incorporate lessons learned. Monitor workload, operational performance, risks, and deliverables; provide clear status reports, metrics, and briefings to technical stakeholders and senior leadership. Coordinate with client stakeholders and other teams on investigations, audits, information requests, and continuous improvement. Align activities with applicable federal requirements, client policies, and NIST guidance Required (Minimum Necessary) Qualifications Education Requirements: High school diploma or GED and substantial relevant cybersecurity experience; a bachelor's degree in cybersecurity, computer science, or a related field is preferred Level of Experience Requirements: 5 years of demonstrated IT experience Demonstrated experience leading cybersecurity personnel or coordinating multidisciplinary security operations and complex incident investigations. Strong knowledge of incident response, threat intelligence, threat hunting, digital forensics, and penetration testing principles, including the ability to translate technical findings into operational decisions. Experience with enterprise security technologies such as SIEM, endpoint detection and response, network monitoring, and cloud security tools. Familiarity with Microsoft Azure, Microsoft Sentinel, and Microsoft Defender is expected. In-depth knowledge of AI and ML concepts and practical experience applying these technologies to cybersecurity use cases, including threat hunting or incident response. Experience with Microsoft Azure AI services. Familiarity with the MITRE ATT&CK framework, NIST incident response guidance, and federal cybersecurity reporting and security requirements. Strong written and verbal communication, analytical, decision-making, and stakeholder management skills. S. citizenship and the ability to obtain and maintain the government security access required for the position, subject to applicable investigation and eligibility requirements. Knowledge, Skills, Abilities, and Other Characteristics Experience supporting a federal cybersecurity program and coordinating with a 24/7 SOC. Experience with Kusto Query Language, Python or PowerShell, Azure DevOps, or Power BI. Relevant certifications such as GIAC Certified Incident Handler (GCIH), Certified Information Systems Security Professional (CISSP), Microsoft Security Operations Analyst Associate, or a relevant Azure AI certification Preferred N/A Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities This position will have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
11/14/2026
Full time
About this position: Cybersecurity Incident Response Manager in Washington, DC, for Bering Straits Professional Services, LLC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $150k Applicants will be notified via email or phone within ten business days regarding application status. Essential Duties & Responsibilities Lead, mentor, and manage cybersecurity personnel; establish priorities, assign work, assess performance, and support professional development and cross-training. Direct the team's incident response activities, including event triage, investigation, containment, eradication, recovery, documentation, and lessons learned. Coordinate with the SOC and client leadership to support timely escalation and reporting. Oversee the collection and analysis of cyber threat intelligence, ensuring that relevant indicators and adversary tactics, techniques, and procedures guide detection, threat hunting, incident response, and penetration testing activities. Guide hypothesis-driven threat hunts, digital forensic investigations, and malware analysis. Ensure evidence is collected, preserved, and documented in accordance with applicable requirements and chain-of-custody procedures. Manage authorized penetration testing, adversary emulation, and purple team exercises in coordination with federal leadership. Track findings and work with stakeholders to validate corrective actions. Lead the practical application of AI and ML to improve threat hunting and incident response, including evaluating use cases, guiding development and integration, and measuring effectiveness. Oversee the use of applicable Microsoft Azure AI services in accordance with client security and data-handling requirements. Maintain and improve incident response plans, playbooks, standard operating procedures, and detection and automation workflows. Coordinate tabletop exercises and incorporate lessons learned. Monitor workload, operational performance, risks, and deliverables; provide clear status reports, metrics, and briefings to technical stakeholders and senior leadership. Coordinate with client stakeholders and other teams on investigations, audits, information requests, and continuous improvement. Align activities with applicable federal requirements, client policies, and NIST guidance Required (Minimum Necessary) Qualifications Education Requirements: High school diploma or GED and substantial relevant cybersecurity experience; a bachelor's degree in cybersecurity, computer science, or a related field is preferred Level of Experience Requirements: 5 years of demonstrated IT experience Demonstrated experience leading cybersecurity personnel or coordinating multidisciplinary security operations and complex incident investigations. Strong knowledge of incident response, threat intelligence, threat hunting, digital forensics, and penetration testing principles, including the ability to translate technical findings into operational decisions. Experience with enterprise security technologies such as SIEM, endpoint detection and response, network monitoring, and cloud security tools. Familiarity with Microsoft Azure, Microsoft Sentinel, and Microsoft Defender is expected. In-depth knowledge of AI and ML concepts and practical experience applying these technologies to cybersecurity use cases, including threat hunting or incident response. Experience with Microsoft Azure AI services. Familiarity with the MITRE ATT&CK framework, NIST incident response guidance, and federal cybersecurity reporting and security requirements. Strong written and verbal communication, analytical, decision-making, and stakeholder management skills. S. citizenship and the ability to obtain and maintain the government security access required for the position, subject to applicable investigation and eligibility requirements. Knowledge, Skills, Abilities, and Other Characteristics Experience supporting a federal cybersecurity program and coordinating with a 24/7 SOC. Experience with Kusto Query Language, Python or PowerShell, Azure DevOps, or Power BI. Relevant certifications such as GIAC Certified Incident Handler (GCIH), Certified Information Systems Security Professional (CISSP), Microsoft Security Operations Analyst Associate, or a relevant Azure AI certification Preferred N/A Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities This position will have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
Business Analyst / Project Manager - Hybrid
Genesis10 Jersey City, New Jersey
Genesis10 is currently seeking a Business Analyst / Project Manager - Hybrid for a 12 month contract position with a Major Financial Institution located in Jersey City, NJ. As part of a major Digital Transformation across the Americas Division, this role will focus on supporting an ACH Back Office implementation, as well as related Payment and Deposit applications. The ideal candidate will work with project sponsors, stakeholders, and developers to understand and document business needs within a data-driven environment. Responsibilities: Work with Project sponsors/members, stakeholders, and developers to understand, capture, and document business needs Create functional and business requirements documents and draft project initiation documents Write functional specifications, manage a product backlog, provide production support, and prioritize bugs and enhancements Work with cross-functional teams to prioritize strategic requests, contract and partner with external firms, execute changes, and communicate progress Collaborate with the Information security and architecture teams to implement secure banking systems Write user stories, documentation, and conduct training sessions on new functionality Document SIT and UAT test plans, perform QA functions, and execute/track test cases Work with technology and business teams to document production implementation and validation plans Chair or participate in working group meetings, author status reports, and provide timely updates Participate in production support and BAU enhancements for in-house and vendor-developed applications Requirements: 6 years of relevant experience in the financial services industry Experience in writing a range of requirements and testing related artifacts (Use Cases, Business Requirements Document, Functional Requirements Document, Testing Scenarios, etc.) Advanced SQL Query knowledge Experience in UNIX and Windows shell scripting Experience with ACH, electronic payments, NACHA Rules and regulations is strongly preferred Strong analytical, strategic thinking and problem-solving skills A solid understanding of project management approaches, tools, and phases of the project lifecycle Ability to clearly articulate messages to a variety of audiences Proven ability to manage multiple activities and build/develop working relationships Demonstrated ability to work under pressure to meet tight deadlines with attention to detail Desired skills: AAP/APRP certification Pay range up to: $63.41 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/14/2026
Full time
Genesis10 is currently seeking a Business Analyst / Project Manager - Hybrid for a 12 month contract position with a Major Financial Institution located in Jersey City, NJ. As part of a major Digital Transformation across the Americas Division, this role will focus on supporting an ACH Back Office implementation, as well as related Payment and Deposit applications. The ideal candidate will work with project sponsors, stakeholders, and developers to understand and document business needs within a data-driven environment. Responsibilities: Work with Project sponsors/members, stakeholders, and developers to understand, capture, and document business needs Create functional and business requirements documents and draft project initiation documents Write functional specifications, manage a product backlog, provide production support, and prioritize bugs and enhancements Work with cross-functional teams to prioritize strategic requests, contract and partner with external firms, execute changes, and communicate progress Collaborate with the Information security and architecture teams to implement secure banking systems Write user stories, documentation, and conduct training sessions on new functionality Document SIT and UAT test plans, perform QA functions, and execute/track test cases Work with technology and business teams to document production implementation and validation plans Chair or participate in working group meetings, author status reports, and provide timely updates Participate in production support and BAU enhancements for in-house and vendor-developed applications Requirements: 6 years of relevant experience in the financial services industry Experience in writing a range of requirements and testing related artifacts (Use Cases, Business Requirements Document, Functional Requirements Document, Testing Scenarios, etc.) Advanced SQL Query knowledge Experience in UNIX and Windows shell scripting Experience with ACH, electronic payments, NACHA Rules and regulations is strongly preferred Strong analytical, strategic thinking and problem-solving skills A solid understanding of project management approaches, tools, and phases of the project lifecycle Ability to clearly articulate messages to a variety of audiences Proven ability to manage multiple activities and build/develop working relationships Demonstrated ability to work under pressure to meet tight deadlines with attention to detail Desired skills: AAP/APRP certification Pay range up to: $63.41 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Braze
Staff Software Engineer, User Targeting
Braze San Francisco, California
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
11/14/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
Braze
Staff Software Engineer, User Targeting
Braze Austin, Texas
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
11/14/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
Sr Principal Solution Architect, IT Identity Services
American Airlines Fort Worth, Texas
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! Why you'll love this job As part of the Identity Services team, you'll help deliver secure digital products that support a reliable and profitable airline. You will design, implement, and care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role based access, authentication, authorization, and governance. This role requires attention to detail, strong problem solving, and high ethical responsibility. The fast paced global airline environment offers opportunities for professional development, continuous growth, and meaningful impact. In the Identity Services domain, you will be responsible for the architecture, design, standards, and patterns for delivering strong identity and access programs. You will be expected to balance technical oversight, and business alignment to secure organization's digital assets while ensuring the team is empowered, the systems are resilient, and the entire operation runs smoothly, effectively, and proactively. Additional information about the skills needed for this position is listed in the Skills, Licenses & Certifications section below. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Identity and Access Management (IAM) Architecture: Design and oversee the architecture and deployment of IAM solutions to manage user identities, roles, and access privileges across the organization's systems and applications. User Provisioning and De-provisioning Framework: Architect and optimize the processes for automating the creation, modification, and removal of user accounts and access rights based on organizational policies and user roles. Security and Governance: Establishing policies for user access, role-based access control (RBAC), and ensuring audit compliance. Designing Secure Architectures: Develop and design secure IT architectures that protect the organization's data, applications, and infrastructure from cyber threats. Collaboration with Stakeholders: Work closely with other IT teams, business units, and external partners to ensure security requirements are understood and implemented effectively. Security Standards and Best Practices: Establish and enforce security standards, guidelines, and best practices across the organization. Leadership: Provide technical guidance and oversight to the engineering team, system owners and customers. Incident Response Planning: Develop and maintain comprehensive incident response plans and procedures to ensure swift and effective handling of security incidents. Monitoring and Auditing Systems: Design and direct the continuous monitoring of IAM systems for suspicious activities, perform regular audits to ensure compliance with security policies, and generate comprehensive reports on access controls and user activities. Communication: Clearly convey project risks and strategies to senior management and stakeholders, ensuring transparency and informed decision-making. Operational Management and Monitoring: Design monitoring strategies to ensure the continuous availability, performance, and reliability of identity services. Compliance and Risk Management Framework: Design frameworks to ensure compliance with data protection laws and standards (e.g., GDPR, CCPA). Conduct risk assessments and audits to identify and address vulnerabilities. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. Extensive job experience in cybersecurity architecture or a related field is required, with a proven track record of designing and implementing secure IT architecture and frameworks. Demonstrated expertise in leading architectural design and strategic oversight in cybersecurity initiatives. 12+ years experience in Cybersecurity Architecture Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field; advanced degree preferred. 5+ years' experience in cybersecurity architecture or related roles. Experience designing and implementing comprehensive security architectures and frameworks. Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and their security features. Experience with regulatory compliance and industry standards (e.g., GDPR, PCI-DSS, ISO 27001). Skills, Licenses & Certifications Relevant certifications including but not limited to Certified Information Systems Security Professional (CISSP); Certified Information Security Manager (CISM); Certified Information Systems Auditor (CISA); Certified in Risk and Information Systems Control (CRISC); Certified Information Privacy Professional (CIPP); Certified Information Systems Security Professional - Architecture (CISSP-ISSAP) Proficiency in identity and access management (IAM) tools and technologies Expertise in developing and implementing cybersecurity IAM policies and procedures Knowledge of IAM principles and methodologies Understanding of regulatory requirements and standards related to IAM (e.g., GDPR, HIPAA, SOX) Familiarity with cybersecurity frameworks and standards (e.g., NIST, ISO 27001) Ability to conduct assessments and audits of IAM practices to identify vulnerabilities and gaps Strong problem-solving skills to address IAM management challenges Ability to collaborate effectively with cross-functional teams Experience in managing IAM projects, including planning, execution, and monitoring Proficiency in identity and access management (IAM) solutions (e.g., Saviynt, Okta, Ping Identity, Microsoft Azure AD) Knowledge of authentication protocols (e.g., SAML, OAuth, OpenID Connect, Kerberos) Familiarity with cloud security and cloud IAM (e.g., AWS IAM, Azure AD) Ability to analyze complex security requirements and design effective access management solutions Strong problem-solving skills to address security challenges and incidents Excellent written and verbal communication skills to articulate security concepts and solutions to technical and non-technical stakeholders What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
11/14/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! Why you'll love this job As part of the Identity Services team, you'll help deliver secure digital products that support a reliable and profitable airline. You will design, implement, and care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role based access, authentication, authorization, and governance. This role requires attention to detail, strong problem solving, and high ethical responsibility. The fast paced global airline environment offers opportunities for professional development, continuous growth, and meaningful impact. In the Identity Services domain, you will be responsible for the architecture, design, standards, and patterns for delivering strong identity and access programs. You will be expected to balance technical oversight, and business alignment to secure organization's digital assets while ensuring the team is empowered, the systems are resilient, and the entire operation runs smoothly, effectively, and proactively. Additional information about the skills needed for this position is listed in the Skills, Licenses & Certifications section below. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Identity and Access Management (IAM) Architecture: Design and oversee the architecture and deployment of IAM solutions to manage user identities, roles, and access privileges across the organization's systems and applications. User Provisioning and De-provisioning Framework: Architect and optimize the processes for automating the creation, modification, and removal of user accounts and access rights based on organizational policies and user roles. Security and Governance: Establishing policies for user access, role-based access control (RBAC), and ensuring audit compliance. Designing Secure Architectures: Develop and design secure IT architectures that protect the organization's data, applications, and infrastructure from cyber threats. Collaboration with Stakeholders: Work closely with other IT teams, business units, and external partners to ensure security requirements are understood and implemented effectively. Security Standards and Best Practices: Establish and enforce security standards, guidelines, and best practices across the organization. Leadership: Provide technical guidance and oversight to the engineering team, system owners and customers. Incident Response Planning: Develop and maintain comprehensive incident response plans and procedures to ensure swift and effective handling of security incidents. Monitoring and Auditing Systems: Design and direct the continuous monitoring of IAM systems for suspicious activities, perform regular audits to ensure compliance with security policies, and generate comprehensive reports on access controls and user activities. Communication: Clearly convey project risks and strategies to senior management and stakeholders, ensuring transparency and informed decision-making. Operational Management and Monitoring: Design monitoring strategies to ensure the continuous availability, performance, and reliability of identity services. Compliance and Risk Management Framework: Design frameworks to ensure compliance with data protection laws and standards (e.g., GDPR, CCPA). Conduct risk assessments and audits to identify and address vulnerabilities. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. Extensive job experience in cybersecurity architecture or a related field is required, with a proven track record of designing and implementing secure IT architecture and frameworks. Demonstrated expertise in leading architectural design and strategic oversight in cybersecurity initiatives. 12+ years experience in Cybersecurity Architecture Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field; advanced degree preferred. 5+ years' experience in cybersecurity architecture or related roles. Experience designing and implementing comprehensive security architectures and frameworks. Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and their security features. Experience with regulatory compliance and industry standards (e.g., GDPR, PCI-DSS, ISO 27001). Skills, Licenses & Certifications Relevant certifications including but not limited to Certified Information Systems Security Professional (CISSP); Certified Information Security Manager (CISM); Certified Information Systems Auditor (CISA); Certified in Risk and Information Systems Control (CRISC); Certified Information Privacy Professional (CIPP); Certified Information Systems Security Professional - Architecture (CISSP-ISSAP) Proficiency in identity and access management (IAM) tools and technologies Expertise in developing and implementing cybersecurity IAM policies and procedures Knowledge of IAM principles and methodologies Understanding of regulatory requirements and standards related to IAM (e.g., GDPR, HIPAA, SOX) Familiarity with cybersecurity frameworks and standards (e.g., NIST, ISO 27001) Ability to conduct assessments and audits of IAM practices to identify vulnerabilities and gaps Strong problem-solving skills to address IAM management challenges Ability to collaborate effectively with cross-functional teams Experience in managing IAM projects, including planning, execution, and monitoring Proficiency in identity and access management (IAM) solutions (e.g., Saviynt, Okta, Ping Identity, Microsoft Azure AD) Knowledge of authentication protocols (e.g., SAML, OAuth, OpenID Connect, Kerberos) Familiarity with cloud security and cloud IAM (e.g., AWS IAM, Azure AD) Ability to analyze complex security requirements and design effective access management solutions Strong problem-solving skills to address security challenges and incidents Excellent written and verbal communication skills to articulate security concepts and solutions to technical and non-technical stakeholders What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
IBM
Confluent - Senior Product Manager, Cloud Networking
IBM Dallas, Texas
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: Confluent Cloud delivers a complete end-to-end streaming experience via a Software as a Service (SaaS) model. To deliver a simple, understandable, and scalable product experience requires abstracting the complex interactions of underlying cloud infrastructure, networking, storage, and compute powering a stateful distributed system. As a Senior Product Manager on the Cloud Networking Product team, you'll contribute to the mission of making connectivity to and from Confluent Cloud reliable, scalable, secure, cost efficient and simple to use so that users can focus on building streaming applications instead of managing infrastructure. Cloud networking with focus on private networking is an enabler for all services offered on Confluent Cloud and is a strategic investment area for Confluent with the potential to impact the company's top and bottom lines. You'll be responsible for the success of major product initiatives, from initial conception to execution and launch. You'll become the trusted resource for your product, making sure that the engineering, design, sales, and marketing have what they need to make the right tradeoffs, build the right product, and grow it successfully in the market. What You Will Do: Understand our users: Conduct interviews and analyze data to define personas, user journeys, and key jobs to be done. Drive crucial aspects of Confluent Cloud Network Roadmap supporting Confluent Cloud services like Kafka, Flink, Connectors, Data Governance, etc with a heavy focus on user experience and cost efficiency. Define flexible interfaces powering API, CLI and Terraform, data models, and processes and launch a variety of new network options and rapidly iterate on existing ones Be responsible for the whole lifecycle: Drive multi-team, cross-functional initiatives from conception through initial delivery and ongoing iteration after launch. Close the loop: Define quantitative and qualitative targets, measure performance against them, share results with stakeholders, and incorporate those learnings into the product. Manage complexity: Deliver value while handling the surprises and challenges of a quickly evolving product, ambitious partnership targets, and a rapidly growing organization. Required Skills 5+ years of experience as a Product Manager with focus on cloud technologies. Experience building and supporting enterprise-grade products as a product manager, engineer or solutions architect. Experience building, writing, maintaining and defending a clear product roadmap and backlog backed by user stories and customer research. Excellent analytical, communication & collaboration skills. Ability to build relationships with co-workers and customers located around the world. Demonstrated ability to drive business outcomes through product changes. Preferred Skills 6+ years of experience in Networking in a PM or technical role Experience with enabling AWS/Azure/GCP private networking features such as Private Link, VPC Peering, Transit Gateway, etc for a SaaS product. Experience with Envoy, Service Mesh, DNS and Kubernetes Networking. Experience with network traffic metering and billing. Domain expertise in networking technologies combined with Product Management experience. An MBA degree is a plus. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role: Confluent Cloud delivers a complete end-to-end streaming experience via a Software as a Service (SaaS) model. To deliver a simple, understandable, and scalable product experience requires abstracting the complex interactions of underlying cloud infrastructure, networking, storage, and compute powering a stateful distributed system. As a Senior Product Manager on the Cloud Networking Product team, you'll contribute to the mission of making connectivity to and from Confluent Cloud reliable, scalable, secure, cost efficient and simple to use so that users can focus on building streaming applications instead of managing infrastructure. Cloud networking with focus on private networking is an enabler for all services offered on Confluent Cloud and is a strategic investment area for Confluent with the potential to impact the company's top and bottom lines. You'll be responsible for the success of major product initiatives, from initial conception to execution and launch. You'll become the trusted resource for your product, making sure that the engineering, design, sales, and marketing have what they need to make the right tradeoffs, build the right product, and grow it successfully in the market. What You Will Do: Understand our users: Conduct interviews and analyze data to define personas, user journeys, and key jobs to be done. Drive crucial aspects of Confluent Cloud Network Roadmap supporting Confluent Cloud services like Kafka, Flink, Connectors, Data Governance, etc with a heavy focus on user experience and cost efficiency. Define flexible interfaces powering API, CLI and Terraform, data models, and processes and launch a variety of new network options and rapidly iterate on existing ones Be responsible for the whole lifecycle: Drive multi-team, cross-functional initiatives from conception through initial delivery and ongoing iteration after launch. Close the loop: Define quantitative and qualitative targets, measure performance against them, share results with stakeholders, and incorporate those learnings into the product. Manage complexity: Deliver value while handling the surprises and challenges of a quickly evolving product, ambitious partnership targets, and a rapidly growing organization. Required Skills 5+ years of experience as a Product Manager with focus on cloud technologies. Experience building and supporting enterprise-grade products as a product manager, engineer or solutions architect. Experience building, writing, maintaining and defending a clear product roadmap and backlog backed by user stories and customer research. Excellent analytical, communication & collaboration skills. Ability to build relationships with co-workers and customers located around the world. Demonstrated ability to drive business outcomes through product changes. Preferred Skills 6+ years of experience in Networking in a PM or technical role Experience with enabling AWS/Azure/GCP private networking features such as Private Link, VPC Peering, Transit Gateway, etc for a SaaS product. Experience with Envoy, Service Mesh, DNS and Kubernetes Networking. Experience with network traffic metering and billing. Domain expertise in networking technologies combined with Product Management experience. An MBA degree is a plus. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
IBM
Confluent - Staff Software Engineer - Control Plane Core Infrastructure
IBM Boston, Massachusetts
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Forest Development Tech Inern
Santa Clara Pueblo Administrative Espanola, New Mexico
Job Description Job Description Position Summary: Incumbent works under the direct supervision of the Forest Development & Restoration Manger (supervisor). Routine supervision and technical duties are performed under direction of supervisor who specifies scope of project, objectives to be met and results expected. Instructions are provided for new or unusual aspect of work. Unusual or unprecedented situations are referred to the supervisor. Work is reviewed at appropriate intervals for technical adequacy, accomplishment of objectives and coordination with other Forestry section activities. This job description is illustrative only of the responsibilities performed by this position and is not all inclusive. ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs partial range of administrative duties on an as needed basis and as directed by Forest Development and Restoration Manager. Assists with data collection, data processing, and data analysis for all project activity relating to forest development or restoration. Assists with planning and coordination of the timber stand improvement program; assist with prescribing cutting practices based on an examination of stand conditions and aesthetic or other resource requirements; consults with others, such as wildlife specialist as required. Assists with planning and coordination of the reforestation program; assist with prescribing techniques in seed collection, site preparation, and tree planting to meet rigid silvicultural standards. Assures that other regimes of wildlife, cultural sites, aesthetics, etc., have been considered. Assists with coordinating with greenhouses and seed processors to ensure adequate seed supplies are being grown for reforestation needs and associated planting acreages and tree species. Assists with examining forest for disease and insect outbreaks and makes recommendations for treatments and preventative measures to ensure healthy forest conditions. Potential to assist in writing and developing contracts and working closely with many outside agencies on timber stand improvement, reforestation, and restoration projects. Potential to assist in preparation and creation of successful proposals to get additional funding for future projects and activities under forest development or restoration. Forest Development and Restoration assignments involve the full range of duties concerned with timber stand improvement, reforestation, forest pest detection and control, genetic tree improvement, ecological restoration, and administrative functions. KNOWLEDGE, SKILLS AND ABILITIES: Ideal candidate has an in-depth knowledge of stand conditions, environmental considerations, forest ecological interrelationships, silvicultural and growth characteristics of the major forest cover types found on the Santa Clara reservation. Ideal candidate has basic knowledge of traditional Tribal cultural forest use values in order to effectively provide or obtain information to/from the general Indian population. Must possess effective written, verbal and communication. Must be a team player and positive leader. An in-depth knowledge of computer applications and basic software understanding including: Microsoft Word, Microsoft Excel, Power point, Access, and others. Knowledge of GIS and GPS technology and the ability to locate physical features on the ground and with digital mapping data. Basic knowledge of silvics, dendrology, reforestation methods, timber stand improvement principles and techniques, restoration treatment goals and objectives, and land management policies and procedures sufficient to review and/or assist in developing reforestation program and standards for a wide range of silvicultural situations. Basic knowledge of the interrelationship of physical factors such as climate and soil, and biological factors such as plant and animal associations, genetics, fungi, and soil micro-organisms, and their various influences on the type and timing of silvicultural treatments necessary and appropriate to achieve multiple-use land management objectives. Basic knowledge of forest disease and insect pathogens and the ability to prescribe treatments to reduce existing populations and to prevent additional attacks. Basic knowledge of fire behavior, wildfire pre-suppression and suppression activities. MINIMUM QUALIFICATIONS: High School Diploma or GED equivalent Course work within a Bachelor of Science/Arts degree in Forestry, Ecosystem management, Natural Resources, or similar related field is strongly preferred, but will consider years of experience in the field in lieu of a course work within degree program; Ideal one to three years' experience in forestry/environmental practices; Valid New Mexico Driver's License and insurable through the Tribe's insurance carrier; Must not have any DUI/DWI convictions within the last five (5) years from any Tribal, State or Federal Court; Must pass a background check successfully; and Must pass a drug/alcohol screening. PHYSICAL/WORK ENVIORNMENT: The incumbent must be physically capable and willing to endure extended periods of work under a wide variety of environmental conditions. Approximately 70% of this work is performed in the field. The incumbent must be in good physical condition and be able to traverse hillsides in rough forest terrain as a daily requirement when performing timber cruising, marking, or forest survey assignments. Heavy work such as lifting or digging may occur in emergencies. Wildfire control assignments may involve extremely strenuous and hazardous activity for extended times. Firefighting is not a requirement for this position, however all positions in the forestry department are encouraged to participate and become trained in wildfire suppression . Travel may be periodically required. The incumbent may be required to work occasional nights and/or weekends. Wildfire control assignments may involve extremely strenuous and hazardous activity for extended times. Operating Values: Respect - Treats everyone with courtesy, politeness and dignity. Listens to and communicates with teammates, employees and community members in ways that build mutual and positive working relationships. Citizenship - Follows proper procedures and keeps appropr4iate records. Ensures compliance with regulatory and legal requirements. Caring - Cares about and demonstrates concern for employees and community members. Builds mutually beneficial relationships with employees, vendors and community members. Trustworthiness - Takes actions that build confidence in department and Pueblo of Santa Clara. Demonstrates honesty and high standards of integrity in all interactions. Gains trust and confidence in relationships with teammates and employees at all levels. Fairness - Listens to the concerns of employees and community members. Takes specific actions to ensure the success of employees. Make decisions after careful and appropriate consideration. Responsibility - Takes accountability for the services provided, pursuing excellence in everything you do. Finish what you start rather than surrendering to obstacles or excuses. Continually look for ways to improve you work. Fulfill your obligations and assist in fulfilling the obligations of the Department.
11/14/2026
Full time
Job Description Job Description Position Summary: Incumbent works under the direct supervision of the Forest Development & Restoration Manger (supervisor). Routine supervision and technical duties are performed under direction of supervisor who specifies scope of project, objectives to be met and results expected. Instructions are provided for new or unusual aspect of work. Unusual or unprecedented situations are referred to the supervisor. Work is reviewed at appropriate intervals for technical adequacy, accomplishment of objectives and coordination with other Forestry section activities. This job description is illustrative only of the responsibilities performed by this position and is not all inclusive. ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs partial range of administrative duties on an as needed basis and as directed by Forest Development and Restoration Manager. Assists with data collection, data processing, and data analysis for all project activity relating to forest development or restoration. Assists with planning and coordination of the timber stand improvement program; assist with prescribing cutting practices based on an examination of stand conditions and aesthetic or other resource requirements; consults with others, such as wildlife specialist as required. Assists with planning and coordination of the reforestation program; assist with prescribing techniques in seed collection, site preparation, and tree planting to meet rigid silvicultural standards. Assures that other regimes of wildlife, cultural sites, aesthetics, etc., have been considered. Assists with coordinating with greenhouses and seed processors to ensure adequate seed supplies are being grown for reforestation needs and associated planting acreages and tree species. Assists with examining forest for disease and insect outbreaks and makes recommendations for treatments and preventative measures to ensure healthy forest conditions. Potential to assist in writing and developing contracts and working closely with many outside agencies on timber stand improvement, reforestation, and restoration projects. Potential to assist in preparation and creation of successful proposals to get additional funding for future projects and activities under forest development or restoration. Forest Development and Restoration assignments involve the full range of duties concerned with timber stand improvement, reforestation, forest pest detection and control, genetic tree improvement, ecological restoration, and administrative functions. KNOWLEDGE, SKILLS AND ABILITIES: Ideal candidate has an in-depth knowledge of stand conditions, environmental considerations, forest ecological interrelationships, silvicultural and growth characteristics of the major forest cover types found on the Santa Clara reservation. Ideal candidate has basic knowledge of traditional Tribal cultural forest use values in order to effectively provide or obtain information to/from the general Indian population. Must possess effective written, verbal and communication. Must be a team player and positive leader. An in-depth knowledge of computer applications and basic software understanding including: Microsoft Word, Microsoft Excel, Power point, Access, and others. Knowledge of GIS and GPS technology and the ability to locate physical features on the ground and with digital mapping data. Basic knowledge of silvics, dendrology, reforestation methods, timber stand improvement principles and techniques, restoration treatment goals and objectives, and land management policies and procedures sufficient to review and/or assist in developing reforestation program and standards for a wide range of silvicultural situations. Basic knowledge of the interrelationship of physical factors such as climate and soil, and biological factors such as plant and animal associations, genetics, fungi, and soil micro-organisms, and their various influences on the type and timing of silvicultural treatments necessary and appropriate to achieve multiple-use land management objectives. Basic knowledge of forest disease and insect pathogens and the ability to prescribe treatments to reduce existing populations and to prevent additional attacks. Basic knowledge of fire behavior, wildfire pre-suppression and suppression activities. MINIMUM QUALIFICATIONS: High School Diploma or GED equivalent Course work within a Bachelor of Science/Arts degree in Forestry, Ecosystem management, Natural Resources, or similar related field is strongly preferred, but will consider years of experience in the field in lieu of a course work within degree program; Ideal one to three years' experience in forestry/environmental practices; Valid New Mexico Driver's License and insurable through the Tribe's insurance carrier; Must not have any DUI/DWI convictions within the last five (5) years from any Tribal, State or Federal Court; Must pass a background check successfully; and Must pass a drug/alcohol screening. PHYSICAL/WORK ENVIORNMENT: The incumbent must be physically capable and willing to endure extended periods of work under a wide variety of environmental conditions. Approximately 70% of this work is performed in the field. The incumbent must be in good physical condition and be able to traverse hillsides in rough forest terrain as a daily requirement when performing timber cruising, marking, or forest survey assignments. Heavy work such as lifting or digging may occur in emergencies. Wildfire control assignments may involve extremely strenuous and hazardous activity for extended times. Firefighting is not a requirement for this position, however all positions in the forestry department are encouraged to participate and become trained in wildfire suppression . Travel may be periodically required. The incumbent may be required to work occasional nights and/or weekends. Wildfire control assignments may involve extremely strenuous and hazardous activity for extended times. Operating Values: Respect - Treats everyone with courtesy, politeness and dignity. Listens to and communicates with teammates, employees and community members in ways that build mutual and positive working relationships. Citizenship - Follows proper procedures and keeps appropr4iate records. Ensures compliance with regulatory and legal requirements. Caring - Cares about and demonstrates concern for employees and community members. Builds mutually beneficial relationships with employees, vendors and community members. Trustworthiness - Takes actions that build confidence in department and Pueblo of Santa Clara. Demonstrates honesty and high standards of integrity in all interactions. Gains trust and confidence in relationships with teammates and employees at all levels. Fairness - Listens to the concerns of employees and community members. Takes specific actions to ensure the success of employees. Make decisions after careful and appropriate consideration. Responsibility - Takes accountability for the services provided, pursuing excellence in everything you do. Finish what you start rather than surrendering to obstacles or excuses. Continually look for ways to improve you work. Fulfill your obligations and assist in fulfilling the obligations of the Department.
IBM
Confluent - Staff Software Engineer - Control Plane Core Infrastructure
IBM Seattle, Washington
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
E-Commerce and Digital Growth Manager
Keller Executive Search Santa Fe, New Mexico
Job Description Job Description We are an executive search agency recruiting on behalf of an established artisan jewelry and accessories company seeking an E-Commerce and Digital Growth Manager. The brand works with independent designers and craftspeople to sell distinctive jewelry, accessories, and collectible pieces to customers across the United States. The position will lead online revenue growth, customer acquisition, and digital merchandising. The successful candidate will combine commercial thinking with a strong understanding of e-commerce performance and customer behavior. Key Responsibilities Manage the company's e-commerce platform and online merchandising. Develop strategies to increase online traffic and conversion. Lead email, paid digital, and customer retention initiatives. Analyze sales, conversion, and customer acquisition performance. Coordinate digital product launches and seasonal campaigns. Improve the online customer journey and shopping experience. Requirements 4+ years of e-commerce or digital marketing experience. Experience within jewelry, fashion, beauty, or consumer brands preferred. Strong knowledge of e-commerce analytics and conversion metrics. Experience with digital advertising and email marketing platforms. Strong analytical and project management skills. Bachelor's degree in Marketing, Business, or a related discipline preferred. Benefits Medical, dental, and vision insurance Paid time off 401(k) plan Employee product discount Performance bonus Salary: $90,000 to $115,000 per year Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes. To learn more about the firm and about our candidate services - please visit Executive Recruiters United States: Leading Executive Search and Headhunting Firm in the USA Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at . Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Use of Artificial Intelligence in Recruitment Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
11/14/2026
Full time
Job Description Job Description We are an executive search agency recruiting on behalf of an established artisan jewelry and accessories company seeking an E-Commerce and Digital Growth Manager. The brand works with independent designers and craftspeople to sell distinctive jewelry, accessories, and collectible pieces to customers across the United States. The position will lead online revenue growth, customer acquisition, and digital merchandising. The successful candidate will combine commercial thinking with a strong understanding of e-commerce performance and customer behavior. Key Responsibilities Manage the company's e-commerce platform and online merchandising. Develop strategies to increase online traffic and conversion. Lead email, paid digital, and customer retention initiatives. Analyze sales, conversion, and customer acquisition performance. Coordinate digital product launches and seasonal campaigns. Improve the online customer journey and shopping experience. Requirements 4+ years of e-commerce or digital marketing experience. Experience within jewelry, fashion, beauty, or consumer brands preferred. Strong knowledge of e-commerce analytics and conversion metrics. Experience with digital advertising and email marketing platforms. Strong analytical and project management skills. Bachelor's degree in Marketing, Business, or a related discipline preferred. Benefits Medical, dental, and vision insurance Paid time off 401(k) plan Employee product discount Performance bonus Salary: $90,000 to $115,000 per year Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes. To learn more about the firm and about our candidate services - please visit Executive Recruiters United States: Leading Executive Search and Headhunting Firm in the USA Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at . Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Use of Artificial Intelligence in Recruitment Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
IBM
Confluent - Staff Software Engineer - Control Plane Core Infrastructure
IBM Santa Monica, California
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
11/14/2026
Full time
Introduction At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world. Your Role and Responsibilities About the Role We're looking for a Staff Software Engineer I to lead the design and delivery of core control-plane infrastructure that powers Confluent Cloud. In this role, you will own highly technical projects across multiple services and teams, shaping the architecture and reliability of our cloud platform. You'll combine deep distributed systems expertise with strong execution and cross-team leadership, identifying high-leverage problems and driving them from idea to durable impact. What You Will Do Own end-to-end architecture and delivery of complex control-plane systems (APIs, controllers, orchestration workflows, and data models) that support Confluent Cloud products. Lead open-ended technical initiatives by taking ambiguous problems, clarifying requirements, defining the approach, and driving execution across teams and services. Raise the bar on reliability and operations by building resilient systems with strong observability, clear SLOs, runbooks, and safe rollout and rollback patterns. Collaborate across organizations, including Cloud Platform, Kafka, Compute, Security, Traffic, SRE, and others, to align on designs, trade-offs, and long-term platform direction. Mentor and unblock engineers at multiple levels, provide high-quality design and code reviews, and help grow the broader engineering team. Continuously improve the developer experience for our control-plane stack through tooling, automation, CI/CD, and test strategy enhancements that reduce toil and increase velocity. Influence technical strategy within your domain by identifying high-impact opportunities, proposing roadmaps, and helping prioritize work aligned with business goals. Contribute to engineering culture through documentation, design reviews, and knowledge sharing, including internal talks, wikis, and external content where appropriate. Required Skills Experienced builder: Typically 6+ years of software engineering experience, with a strong track record of delivering complex backend or distributed systems to production. Distributed systems & cloud expert: Deep hands-on experience with one or more of the following: Distributed systems design (consistency models, failure modes, data modeling, and scalability). Cloud platforms (AWS, GCP, or Azure) and cloud-native architectures. Kubernetes or similar orchestration platforms. Strong systems and coding skills: Proficiency in one or more of Go, Java, or Scala, with the ability to work across services, infrastructure, and automation. Architect and executor: Ability to define end-to-end designs, break work into milestones, de-risk early, and deliver high-quality solutions on schedule. Operationally rigorous: Strong understanding of SLOs, failure modes, observability, and incident response, with a focus on designing for safe change and graceful degradation. Great communicator: Ability to write clear design documents, articulate trade-offs effectively, and lead technical discussions with diverse stakeholders, including engineers, product managers, and leadership. Leader without authority: Proven experience leading cross-team initiatives, influencing technical direction beyond immediate ownership, and helping other engineers grow and succeed. Values-aligned: Committed to customer impact, reliability, long-term maintainability, and team success, with a focus on building durable solutions rather than simply shipping features. Preferred Skills Experience building control-plane systems, including APIs, operators/controllers, metadata services, and provisioning or orchestration workflows. Background working with Apache Kafka or other streaming and data systems. Experience designing and operating multi-region, high-availability, or disaster recovery architectures. Experience working on security-sensitive infrastructure, including identity, certificates, secrets management, mTLS, policy enforcement, or compliance-driven environments. Contributions to open-source projects, technical blogs, conference presentations, or other forms of technical thought leadership in relevant domains. Additional Details (US) IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. Compensation, Benefits and Work Authorization The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

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