Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. Cyber Business Engagement partners closely with business and technology teams to understand strategic priorities, conduct security reviews for technology initiatives, and embed security early in the planning and delivery process to enable secure business outcomes. Through cyber awareness programs, targeted training, and phishing simulations, we strengthen security culture, increase risk awareness, and empower employees to make informed security decisions while advancing business objectives. Experience supporting cybersecurity communications, awareness campaigns, training delivery, stakeholder engagement, and reporting activities in a business or technology environment. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Support Cyber Business Engagement Activities: Partner with business and technology teams to strengthen cybersecurity awareness, promote secure practices, and support the integration of security into business initiatives and decision-making. Deliver Security Awareness, Training, and Education Programs: Assist with the development, coordination, communication, and continuous improvement of cybersecurity awareness campaigns, training content, and educational resources for employees. Execute Phishing Simulation and Human Risk Programs: Support the planning, execution, analysis, and reporting of phishing simulations and other human risk initiatives to drive behavior change and reduce cybersecurity risk. Analyze and Report Engagement Metrics: Gather, validate, and analyze awareness, training, phishing simulation, and engagement metrics to identify trends, measure program effectiveness, and provide insights to stakeholders and leadership. Partner with Business Stakeholders: Collaborate with business leaders, technology teams, and cybersecurity partners to understand business priorities, provide risk-informed guidance, and promote shared accountability for cybersecurity. Support Security Reviews and Consultations: Participate in security reviews for technology initiatives and business projects, helping identify risks, communicate security considerations, and embed cybersecurity early in the lifecycle. Drive Communication and Outreach Efforts: Develop and deliver communications that increase cybersecurity awareness, reinforce key behaviors, and keep employees informed of emerging threats and security best practices. Improve Engagement Processes and Program Effectiveness: Help identify opportunities to enhance awareness campaigns, training programs, phishing simulations, reporting, communications, and stakeholder engagement activities to strengthen the organization's security culture. All you'll need for success Minimum Qualifications - Education & Prior Job Experience Bachelor's degree in Cybersecurity, Information Systems, Computer Science, Business, Risk Management, Compliance, Audit, or a related discipline, or equivalent experience/training. 3+ years Experience supporting cybersecurity awareness, training, phishing simulation, business engagement, communications, or related cybersecurity programs. Preferred Qualifications - Education & Prior Job Experience Additional education, coursework, or training in cybersecurity, information security, information systems, risk management, compliance, audit, or a related field preferred. 4+ years of experience in cybersecurity awareness, training, phishing simulation, business engagement, communications, or related cybersecurity programs. Experience with cybersecurity awareness platforms, phishing simulation tools, learning management systems, communication campaigns, reporting and analytics, or related technologies preferred. Experience applying industry cybersecurity best practices and awareness frameworks, including human risk management, security culture development, phishing resilience, and cyber education programs preferred. Skills, Licenses, and Certifications Knowledge of cybersecurity awareness, training, phishing simulation, and human risk management principles, practices, and program lifecycle activities. Familiarity with cybersecurity best practices, security culture development, behavior change methodologies, phishing resilience, and cyber awareness frameworks. Ability to support the planning, coordination, execution, and continuous improvement of cybersecurity awareness campaigns, training programs, and phishing simulation exercises. Strong analytical skills with the ability to review awareness metrics, phishing simulation results, engagement data, and risk trends, translating findings into actionable insights, reporting, and stakeholder communications. Ability to support security reviews and business consultations by identifying cybersecurity considerations, communicating risks, and helping integrate security requirements into business and technology initiatives. Self-starter with a strong ownership mindset, including the ability to independently manage awareness initiatives, stakeholder communications, project deliverables, and follow-up activities. Strong organizational and prioritization skills, with the ability to manage multiple awareness campaigns, training initiatives, stakeholder requests, communications, and reporting deadlines with attention to detail. Excellent written and verbal communication skills, with the ability to develop clear, engaging, and audience-appropriate cybersecurity communications, presentations, training materials, and awareness content. Ability to work collaboratively across cybersecurity, technology, business, communications, human resources, legal, and compliance teams to advance cybersecurity culture and risk reduction objectives. Demonstrated curiosity and learning agility, including the ability to quickly build knowledge of emerging cyber threats, human risk trends, business priorities, and evolving cybersecurity practices. Ability to use awareness platforms, phishing simulation tools, learning management systems (LMS), reporting tools, dashboards, collaboration platforms, spreadsheets, and data analysis tools effectively. Relevant cybersecurity, awareness, communications, training, risk, or project management certifications preferred, such as Security+, SSAP (Security Awareness Practitioner), CISSP, CISM, PMP, Certified Security Culture Professional (CSCP), or comparable certifications. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Member Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
11/13/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. Cyber Business Engagement partners closely with business and technology teams to understand strategic priorities, conduct security reviews for technology initiatives, and embed security early in the planning and delivery process to enable secure business outcomes. Through cyber awareness programs, targeted training, and phishing simulations, we strengthen security culture, increase risk awareness, and empower employees to make informed security decisions while advancing business objectives. Experience supporting cybersecurity communications, awareness campaigns, training delivery, stakeholder engagement, and reporting activities in a business or technology environment. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Support Cyber Business Engagement Activities: Partner with business and technology teams to strengthen cybersecurity awareness, promote secure practices, and support the integration of security into business initiatives and decision-making. Deliver Security Awareness, Training, and Education Programs: Assist with the development, coordination, communication, and continuous improvement of cybersecurity awareness campaigns, training content, and educational resources for employees. Execute Phishing Simulation and Human Risk Programs: Support the planning, execution, analysis, and reporting of phishing simulations and other human risk initiatives to drive behavior change and reduce cybersecurity risk. Analyze and Report Engagement Metrics: Gather, validate, and analyze awareness, training, phishing simulation, and engagement metrics to identify trends, measure program effectiveness, and provide insights to stakeholders and leadership. Partner with Business Stakeholders: Collaborate with business leaders, technology teams, and cybersecurity partners to understand business priorities, provide risk-informed guidance, and promote shared accountability for cybersecurity. Support Security Reviews and Consultations: Participate in security reviews for technology initiatives and business projects, helping identify risks, communicate security considerations, and embed cybersecurity early in the lifecycle. Drive Communication and Outreach Efforts: Develop and deliver communications that increase cybersecurity awareness, reinforce key behaviors, and keep employees informed of emerging threats and security best practices. Improve Engagement Processes and Program Effectiveness: Help identify opportunities to enhance awareness campaigns, training programs, phishing simulations, reporting, communications, and stakeholder engagement activities to strengthen the organization's security culture. All you'll need for success Minimum Qualifications - Education & Prior Job Experience Bachelor's degree in Cybersecurity, Information Systems, Computer Science, Business, Risk Management, Compliance, Audit, or a related discipline, or equivalent experience/training. 3+ years Experience supporting cybersecurity awareness, training, phishing simulation, business engagement, communications, or related cybersecurity programs. Preferred Qualifications - Education & Prior Job Experience Additional education, coursework, or training in cybersecurity, information security, information systems, risk management, compliance, audit, or a related field preferred. 4+ years of experience in cybersecurity awareness, training, phishing simulation, business engagement, communications, or related cybersecurity programs. Experience with cybersecurity awareness platforms, phishing simulation tools, learning management systems, communication campaigns, reporting and analytics, or related technologies preferred. Experience applying industry cybersecurity best practices and awareness frameworks, including human risk management, security culture development, phishing resilience, and cyber education programs preferred. Skills, Licenses, and Certifications Knowledge of cybersecurity awareness, training, phishing simulation, and human risk management principles, practices, and program lifecycle activities. Familiarity with cybersecurity best practices, security culture development, behavior change methodologies, phishing resilience, and cyber awareness frameworks. Ability to support the planning, coordination, execution, and continuous improvement of cybersecurity awareness campaigns, training programs, and phishing simulation exercises. Strong analytical skills with the ability to review awareness metrics, phishing simulation results, engagement data, and risk trends, translating findings into actionable insights, reporting, and stakeholder communications. Ability to support security reviews and business consultations by identifying cybersecurity considerations, communicating risks, and helping integrate security requirements into business and technology initiatives. Self-starter with a strong ownership mindset, including the ability to independently manage awareness initiatives, stakeholder communications, project deliverables, and follow-up activities. Strong organizational and prioritization skills, with the ability to manage multiple awareness campaigns, training initiatives, stakeholder requests, communications, and reporting deadlines with attention to detail. Excellent written and verbal communication skills, with the ability to develop clear, engaging, and audience-appropriate cybersecurity communications, presentations, training materials, and awareness content. Ability to work collaboratively across cybersecurity, technology, business, communications, human resources, legal, and compliance teams to advance cybersecurity culture and risk reduction objectives. Demonstrated curiosity and learning agility, including the ability to quickly build knowledge of emerging cyber threats, human risk trends, business priorities, and evolving cybersecurity practices. Ability to use awareness platforms, phishing simulation tools, learning management systems (LMS), reporting tools, dashboards, collaboration platforms, spreadsheets, and data analysis tools effectively. Relevant cybersecurity, awareness, communications, training, risk, or project management certifications preferred, such as Security+, SSAP (Security Awareness Practitioner), CISSP, CISM, PMP, Certified Security Culture Professional (CSCP), or comparable certifications. What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Member Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 12 About the Role: The Team: The Enterprise Solutions business within S&P Global Market Intelligence provides industry-leading data, software, and services that support investment management, enterprise data management, regulatory compliance, and private markets solutions. The Private Markets product team is responsible for products that support the entire investment lifecycle across Private Equity, Venture Capital, Real Estate, Infrastructure, and Private Credit markets. As part of the flagship iLEVEL product organization, you will work with a highly collaborative team of product leaders, technology professionals, and market experts focused on delivering innovative solutions for investment professionals. The team values customer-centricity, innovation, execution excellence, and continuous learning. Responsibilities and Impact: We are seeking a Lead Product Manager to drive our MCP & AI Agents Platform initiatives. This leader will own the vision, strategy, and execution for both the MCP connector ecosystem, enabling seamless integration of private markets data and content sources, and the AI Analyst capabilities being developed within our flagship iLEVEL platform. As a Lead Product Manager, you'll lead zero-to-one product efforts, building and scaling net new product offerings in a high growth, fast moving environment - leveraging the latest and greatest in agents, agentic workflows, and LLMs to build transformative new products that deliver value to clients. This role will require working closely with engineering, design, product, data science, marketing, go-to-market to drive new AI products to success. This is a highly cross-functional and visible role suited for a hands-on builder who thrives at the intersection of AI, customer-centric product development, and financial technology. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $101,000 to $175,000. Final base salary for this role will be based on the individual's geographic location, experience level, skill set, training, licenses, and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: Experience in FinTech, AI, or other technology-driven environments, with a track record of launching and scaling products. Hands-on AI product builder with experience applying new AI technologies, including LLMs, agents, retrieval systems, and modern AI development tools. Strategic and customer-focused thinker who can develop deep domain expertise, simplify complex problems, and translate insights into impactful product strategies. Strong product operator skilled in agile delivery, product requirements, data-driven decision-making, KPI management, and cross-functional execution. Additional Preferred Qualifications: Exceptional communicator and collaborator who thrives in fast-paced, ambiguous environments and can align Product, Engineering, Design, and Go-to-Market teams around a shared vision. Experience working in a Private Markets product team. Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: Know Your Rights: Workplace discrimination is illegal - 20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)
11/13/2026
Full time
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 12 About the Role: The Team: The Enterprise Solutions business within S&P Global Market Intelligence provides industry-leading data, software, and services that support investment management, enterprise data management, regulatory compliance, and private markets solutions. The Private Markets product team is responsible for products that support the entire investment lifecycle across Private Equity, Venture Capital, Real Estate, Infrastructure, and Private Credit markets. As part of the flagship iLEVEL product organization, you will work with a highly collaborative team of product leaders, technology professionals, and market experts focused on delivering innovative solutions for investment professionals. The team values customer-centricity, innovation, execution excellence, and continuous learning. Responsibilities and Impact: We are seeking a Lead Product Manager to drive our MCP & AI Agents Platform initiatives. This leader will own the vision, strategy, and execution for both the MCP connector ecosystem, enabling seamless integration of private markets data and content sources, and the AI Analyst capabilities being developed within our flagship iLEVEL platform. As a Lead Product Manager, you'll lead zero-to-one product efforts, building and scaling net new product offerings in a high growth, fast moving environment - leveraging the latest and greatest in agents, agentic workflows, and LLMs to build transformative new products that deliver value to clients. This role will require working closely with engineering, design, product, data science, marketing, go-to-market to drive new AI products to success. This is a highly cross-functional and visible role suited for a hands-on builder who thrives at the intersection of AI, customer-centric product development, and financial technology. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $101,000 to $175,000. Final base salary for this role will be based on the individual's geographic location, experience level, skill set, training, licenses, and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: Experience in FinTech, AI, or other technology-driven environments, with a track record of launching and scaling products. Hands-on AI product builder with experience applying new AI technologies, including LLMs, agents, retrieval systems, and modern AI development tools. Strategic and customer-focused thinker who can develop deep domain expertise, simplify complex problems, and translate insights into impactful product strategies. Strong product operator skilled in agile delivery, product requirements, data-driven decision-making, KPI management, and cross-functional execution. Additional Preferred Qualifications: Exceptional communicator and collaborator who thrives in fast-paced, ambiguous environments and can align Product, Engineering, Design, and Go-to-Market teams around a shared vision. Experience working in a Private Markets product team. Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: Know Your Rights: Workplace discrimination is illegal - 20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)
Description: ESSENTIAL FUNCTIONS AND DUTIES: INTERFACE DEVELOPMENT • Develop, test, document, and maintain inbound and outbound data interfaces. • Create and modify SSIS (SQL Server Integration Services) packages and processes in the Managed File Transfer system (GoAnywhere/Cleo) and business integration applications (Cleo Clarify/Azure). • Work with Analysts and Business Users to translate functional specifications into technical designs for implementation and deployment. • Thoroughly test all work before releasing code to production by developing and executing test plans and scenarios, including data design, tool design, and data extract/transform. • Begin participating in customer-facing development work for integrations under guidance from senior developers. T-SQL DEVELOPMENT • Understand database concepts as well as the implications of different database designs. • Develop well-designed reusable database objects with guidance as needed, including tables, stored procedures, views, triggers, and indexes. • Continually review and improve performance of stored procedures and SQL queries. • Participate in peer reviews of database and integration changes to ensure consistent methodologies are followed. SUPPORT • Monitor interface processing environments, including summary reporting/alerting, for exception events and implement changes to avoid recurrence. • Responsible for updating and closing assigned tasks/helpdesk tickets within Jira and maintaining Business Integration documentation. • Evaluate customer data issues and implement solutions to avoid recurrence; participate in 24/7 on-call rotation for all assigned interfaces. • Communicate effectively with clients to identify needs and evaluate alternative business solutions with project management. Requirements: QUALIFICATIONS & REQUIREMENTS Education & Experience • Bachelor's degree in Computer Science, Information Systems, or a related field; or equivalent combination of education and experience. • 2-4 years of experience in interface/integration development, database development, or related technical support. • Working knowledge of relational database design and data interface/integration concepts. Required Skills • Proficiency in T-SQL, including tables, stored procedures, views, triggers, and indexes. • Working knowledge of SSIS package development and Managed File Transfer or business integration platforms (GoAnywhere/Cleo, Azure). • Ability to translate functional specifications into sound technical designs. • Strong analytical and troubleshooting skills for interface and data issues. • Effective communication skills for both technical and customer-facing interactions. ESSENTIAL PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee regularly is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is regularly required to sit for long periods of time; on occasion may need to climb or balance; and stoop, or kneel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision; distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment and job sites is usually low, applicable to a business office. C-TPAT Century is committed to the Customs Trade Partnership against Terrorism (C-TPAT) program. Century will take all the necessary steps to implement and enhance security throughout our global supply chain. All employees are required to immediately report any anomalies to the Century USA and Asia C-TPAT contacts. The above is a description of the current essential functions and duties and responsibilities of your position. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position. At the Company's discretion, these essential functions, duties and responsibilities may be modified in the future to meet the business needs of the Company. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. PM22 Compensation details: 0 Yearly Salary PI9d46aeac39d1-7806
11/13/2026
Full time
Description: ESSENTIAL FUNCTIONS AND DUTIES: INTERFACE DEVELOPMENT • Develop, test, document, and maintain inbound and outbound data interfaces. • Create and modify SSIS (SQL Server Integration Services) packages and processes in the Managed File Transfer system (GoAnywhere/Cleo) and business integration applications (Cleo Clarify/Azure). • Work with Analysts and Business Users to translate functional specifications into technical designs for implementation and deployment. • Thoroughly test all work before releasing code to production by developing and executing test plans and scenarios, including data design, tool design, and data extract/transform. • Begin participating in customer-facing development work for integrations under guidance from senior developers. T-SQL DEVELOPMENT • Understand database concepts as well as the implications of different database designs. • Develop well-designed reusable database objects with guidance as needed, including tables, stored procedures, views, triggers, and indexes. • Continually review and improve performance of stored procedures and SQL queries. • Participate in peer reviews of database and integration changes to ensure consistent methodologies are followed. SUPPORT • Monitor interface processing environments, including summary reporting/alerting, for exception events and implement changes to avoid recurrence. • Responsible for updating and closing assigned tasks/helpdesk tickets within Jira and maintaining Business Integration documentation. • Evaluate customer data issues and implement solutions to avoid recurrence; participate in 24/7 on-call rotation for all assigned interfaces. • Communicate effectively with clients to identify needs and evaluate alternative business solutions with project management. Requirements: QUALIFICATIONS & REQUIREMENTS Education & Experience • Bachelor's degree in Computer Science, Information Systems, or a related field; or equivalent combination of education and experience. • 2-4 years of experience in interface/integration development, database development, or related technical support. • Working knowledge of relational database design and data interface/integration concepts. Required Skills • Proficiency in T-SQL, including tables, stored procedures, views, triggers, and indexes. • Working knowledge of SSIS package development and Managed File Transfer or business integration platforms (GoAnywhere/Cleo, Azure). • Ability to translate functional specifications into sound technical designs. • Strong analytical and troubleshooting skills for interface and data issues. • Effective communication skills for both technical and customer-facing interactions. ESSENTIAL PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee regularly is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is regularly required to sit for long periods of time; on occasion may need to climb or balance; and stoop, or kneel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision; distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment and job sites is usually low, applicable to a business office. C-TPAT Century is committed to the Customs Trade Partnership against Terrorism (C-TPAT) program. Century will take all the necessary steps to implement and enhance security throughout our global supply chain. All employees are required to immediately report any anomalies to the Century USA and Asia C-TPAT contacts. The above is a description of the current essential functions and duties and responsibilities of your position. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position. At the Company's discretion, these essential functions, duties and responsibilities may be modified in the future to meet the business needs of the Company. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. PM22 Compensation details: 0 Yearly Salary PI9d46aeac39d1-7806
Description: All applicants must be located in, or willing to commute to Dayton, OH. Relocation is not available. This is not a remote position. At FC Industries, we believe that your success is our success. Since our founding in 1972, we've grown from a small family business into a thriving manufacturing organization with more than 390,000 square feet of space. Now in our second generation of family ownership and leadership, we continue to invest in our people, our facilities, and the technology that drives us forward. We're continuing to invest in advanced manufacturing equipment, automation, and new technology to support our growth. That means our business systems are more important than ever. We're looking for a Senior IT Systems Developer who can help us connect our technology, improve how we work, and build solutions that support the future of our entire organization. About the Role: FC Industries is seeking a Senior Epicor Kinetic Developer to serve as our internal technical expert for Epicor. This hands-on role develops custom applications, extends business logic, builds integrations, and resolves complex issues within our Epicor Kinetic environment. You will work with IT leadership and business teams to translate operational needs into reliable, maintainable ERP solutions. You should understand how Epicor works beneath the screen: its data relationships, business objects, transaction flow, and customization tools. One day you may build a custom application in Epicor; another, you may investigate a system issue or help our Data Analyst develop a Power BI report by identifying the right data and explaining the business logic behind it. Benefits of being a Senior Epicor Kinetic Developer: Medical, Dental, Vision Insurance HSA with Company Seed Money Life insurance and disability plans Immediate holiday pay Paid Time Off 401k retirement savings with company match Pay for school with 100% tuition reimbursement (books included!) On-site café/convenience store Weekly paychecks Free on-site wellness coaching and YMCA discount Corporate partner discounts through Verizon, Chrysler, GM, and Working Advantage Fun perks such as gift cards, 50/50 drawings, picnics, holiday parties, employee appreciation days and more! Essential Functions: Serve as the primary technical resource for Epicor Kinetic architecture, data structures, business objects, and customization tools. Design, build, test, deploy, and maintain custom Epicor applications, screens, and dashboards using Kinetic Application Studio. Develop Business Process Management (BPM) directives and Epicor Functions to automate workflows, validate transactions, and implement reusable business logic. Build, optimize, and document Business Activity Queries (BAQs), calculated fields, and user-defined data structures to support business requirements. Design and support integrations between Epicor and other business or manufacturing systems using REST APIs, business objects, and approved integration tools. Partner with the Data Analyst on Power BI reporting. Identify source data, explain table relationships and transaction logic, build reliable datasets, and validate results against Epicor transactions. Assist with report development, data modeling, and data quality or refresh issues as needed. Diagnose complex application, workflow, integration, performance, and data issues; determine root causes and coordinate resolution with Epicor support and external vendors. Gather requirements from business teams, evaluate standard Epicor functionality, and recommend appropriate configurations, customizations, or integrations. Support Epicor implementations, migrations, upgrades, and release validation, including regression testing of customizations, integrations, and reporting dependencies. Document solution designs, code, dependencies, and test results. Maintain version control and controlled deployments between development, test, and production environments. Apply appropriate permissions, secure API access, and supported development methods that protect data integrity and maintainability in a cloud-hosted ERP environment. Share Epicor technical knowledge with IT and business teams to strengthen internal capability and ongoing support. Requirements: Required Qualifications: 7+ years of ERP or enterprise application development experience, including substantial hands-on Epicor ERP development and recent production experience with Epicor Kinetic. U.S. Citizenship Required: Due to FC Industries' work supporting Department of Defense (DoD) programs and applicable regulatory compliance requirements, applicants must be U.S. citizens Proven ability to independently deliver Epicor solutions using Application Studio, BPMs, BAQs, and Epicor Functions. Strong understanding of the Epicor data model, business objects, table relationships, and transaction flow. C# development experience for Epicor business logic or integrations, with working knowledge of .NET. Working knowledge of relational databases and SQL query logic, with experience retrieving and validating Epicor data through BAQs, APIs, and approved data access methods. Experience with REST APIs, JSON, web services, authentication, and system integration patterns. Strong problem-solving and communication skills, with the ability to manage priorities, document work, and collaborate with technical and nontechnical colleagues. Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field, or an equivalent combination of education and relevant experience. Preferred Qualifications: Manufacturing industry experience, including Epicor workflows for orders, jobs, purchasing, inventory, and financial transactions. Experience with cloud-hosted Epicor environments, upgrades, and implementations across multiple companies or sites. Microsoft Power BI experience, including data modeling, Power Query, or DAX; experience with Epicor reporting tools such as SQL Server Reporting Services (SSRS). Experience using Microsoft Power Apps and Power Automate to extend or integrate with Epicor. PIf441bd0e86e8-0750
11/13/2026
Full time
Description: All applicants must be located in, or willing to commute to Dayton, OH. Relocation is not available. This is not a remote position. At FC Industries, we believe that your success is our success. Since our founding in 1972, we've grown from a small family business into a thriving manufacturing organization with more than 390,000 square feet of space. Now in our second generation of family ownership and leadership, we continue to invest in our people, our facilities, and the technology that drives us forward. We're continuing to invest in advanced manufacturing equipment, automation, and new technology to support our growth. That means our business systems are more important than ever. We're looking for a Senior IT Systems Developer who can help us connect our technology, improve how we work, and build solutions that support the future of our entire organization. About the Role: FC Industries is seeking a Senior Epicor Kinetic Developer to serve as our internal technical expert for Epicor. This hands-on role develops custom applications, extends business logic, builds integrations, and resolves complex issues within our Epicor Kinetic environment. You will work with IT leadership and business teams to translate operational needs into reliable, maintainable ERP solutions. You should understand how Epicor works beneath the screen: its data relationships, business objects, transaction flow, and customization tools. One day you may build a custom application in Epicor; another, you may investigate a system issue or help our Data Analyst develop a Power BI report by identifying the right data and explaining the business logic behind it. Benefits of being a Senior Epicor Kinetic Developer: Medical, Dental, Vision Insurance HSA with Company Seed Money Life insurance and disability plans Immediate holiday pay Paid Time Off 401k retirement savings with company match Pay for school with 100% tuition reimbursement (books included!) On-site café/convenience store Weekly paychecks Free on-site wellness coaching and YMCA discount Corporate partner discounts through Verizon, Chrysler, GM, and Working Advantage Fun perks such as gift cards, 50/50 drawings, picnics, holiday parties, employee appreciation days and more! Essential Functions: Serve as the primary technical resource for Epicor Kinetic architecture, data structures, business objects, and customization tools. Design, build, test, deploy, and maintain custom Epicor applications, screens, and dashboards using Kinetic Application Studio. Develop Business Process Management (BPM) directives and Epicor Functions to automate workflows, validate transactions, and implement reusable business logic. Build, optimize, and document Business Activity Queries (BAQs), calculated fields, and user-defined data structures to support business requirements. Design and support integrations between Epicor and other business or manufacturing systems using REST APIs, business objects, and approved integration tools. Partner with the Data Analyst on Power BI reporting. Identify source data, explain table relationships and transaction logic, build reliable datasets, and validate results against Epicor transactions. Assist with report development, data modeling, and data quality or refresh issues as needed. Diagnose complex application, workflow, integration, performance, and data issues; determine root causes and coordinate resolution with Epicor support and external vendors. Gather requirements from business teams, evaluate standard Epicor functionality, and recommend appropriate configurations, customizations, or integrations. Support Epicor implementations, migrations, upgrades, and release validation, including regression testing of customizations, integrations, and reporting dependencies. Document solution designs, code, dependencies, and test results. Maintain version control and controlled deployments between development, test, and production environments. Apply appropriate permissions, secure API access, and supported development methods that protect data integrity and maintainability in a cloud-hosted ERP environment. Share Epicor technical knowledge with IT and business teams to strengthen internal capability and ongoing support. Requirements: Required Qualifications: 7+ years of ERP or enterprise application development experience, including substantial hands-on Epicor ERP development and recent production experience with Epicor Kinetic. U.S. Citizenship Required: Due to FC Industries' work supporting Department of Defense (DoD) programs and applicable regulatory compliance requirements, applicants must be U.S. citizens Proven ability to independently deliver Epicor solutions using Application Studio, BPMs, BAQs, and Epicor Functions. Strong understanding of the Epicor data model, business objects, table relationships, and transaction flow. C# development experience for Epicor business logic or integrations, with working knowledge of .NET. Working knowledge of relational databases and SQL query logic, with experience retrieving and validating Epicor data through BAQs, APIs, and approved data access methods. Experience with REST APIs, JSON, web services, authentication, and system integration patterns. Strong problem-solving and communication skills, with the ability to manage priorities, document work, and collaborate with technical and nontechnical colleagues. Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field, or an equivalent combination of education and relevant experience. Preferred Qualifications: Manufacturing industry experience, including Epicor workflows for orders, jobs, purchasing, inventory, and financial transactions. Experience with cloud-hosted Epicor environments, upgrades, and implementations across multiple companies or sites. Microsoft Power BI experience, including data modeling, Power Query, or DAX; experience with Epicor reporting tools such as SQL Server Reporting Services (SSRS). Experience using Microsoft Power Apps and Power Automate to extend or integrate with Epicor. PIf441bd0e86e8-0750
Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
11/13/2026
Full time
Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
11/13/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Position summary The Solutions Development Manager leads the design, development, and delivery of innovative software solutions that enhance legal practices and enterprise support functions. This role partners with stakeholders to translate complex requirements into technology solutions, overseeing assigned global platforms, system integrations, and software development projects while managing resources, monitoring project costs, and ensuring compliance with security, regulatory, and internal policies. The Manager leads a team of Analysts and Developers and drives the adoption of emerging technologies to support operational efficiency and transformative business outcomes. Job duties and responsibilities Lead the design, development, and implementation of tailored technology solutions for practice groups, attorneys, and clients, ensuring alignment with the firm's strategic objectives and enterprise technology roadmap. Partner with senior stakeholders to define requirements, evaluate technical solution options, recommend innovative solutions, and lead the implementation of assigned complex projects and system integrations. Lead and manage software development projects, including defining scope, allocating resources, managing deliverables, and coordinating vendor support to ensure successful outcomes. Develop project cost estimates and track project expenditures. Identify and assess risks associated with assigned technology solutions and projects, implement appropriate mitigation measures within established authority, and escalate significant risks to leadership. Ensure compliance with regulatory requirements, data privacy standards, and cybersecurity protocols. Monitor key performance indicators (KPIs) and success metrics for assigned technology solutions and development teams, using performance data to identify opportunities for continuous improvement. Communicate project status, risks, and recommendations to stakeholders and leadership, ensuring timely escalation of significant issues and supporting informed decision-making. Oversee the production and maintenance of assigned projects and platforms, including implementation strategies, project plans, cost analyses, and compliance records, adhering to firm standards, regulatory requirements, and cybersecurity best practices. Manage assigned global platforms such as intranet, extranet, room scheduling, and business intelligence (BI) systems, ensuring reliability, scalability, and continuous improvement. Champion the adoption and integration of emerging technologies, including cloud computing, automation, and artificial intelligence, to drive operational efficiency and innovation. Lead, mentor, and develop a team of Analysts and Developers, including hiring, performance management, and coaching to support team effectiveness and professional development. Establish, refine, and enforce software development policies, methodologies, best practices, and security standards, under the directorion of the Assistant Director, ensuring firm requirements, alignment with industry advancements and compliance obligations. Represent Solutions Development on firmwide committees, governance boards, or cross-functional project teams, providing technical expertise and contributing to enterprise technology initiatives. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's Degree in an IT-related discipline is required. A Master's Degree and other relevant training, education, and certifications are preferred. Experience: Minimum of 7 years of software development experience, including expertise with React, MS SQL, and enterprise system integrations. Minimum of 3 years of experience leading or managing technical teams. Experience leading complex software development projects using Agile and DevOps methodologies. Expertise with BI platforms (Power BI, Tableau) and enterprise data visualization, analytics, and dashboard strategy. Deep knowledge of SharePoint-based intranet/extranet development and large-scale platform customization. Experience implementing emerging technologies, including cloud, AI, and automation, to support enterprise technology initiatives. Experience coordinating vendor relationships, including overseeing technical deliverables and evaluating third-party performance. Experience in a law firm or professional services environment strongly preferred. Skills: Demonstrated management and supervisory capability, leading, mentoring, and developing global technical teams. Strong knowledge of software development methodologies, system architecture, integrations, and enterprise platforms supporting the firm's technology environment. Strong project management capability, defining scope, allocating resources, managing deliverables, and overseeing multiple concurrent initiatives. Strong written and oral communication skills, presenting complex technical information clearly to senior leadership and diverse stakeholders. High degree of professionalism, discretion, and sound judgment, with the flexibility and adaptability to respond effectively in complex, dynamic, or rapidly evolving situations. Analytical and critical thinking capability, including defining KPIs, interpreting data, and using insights to drive continuous improvement. Ability to prioritize work effectively, manage competing responsibilities, and meet established timelines. Capable of working independently and collaboratively, including leading and supporting a team in a remote or hybrid work environment. Additional information Supervisory responsibilities: IT Solutions Development Team Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to engage in effective and professional communication. Ability to analyze complex information while maintaining attention to detail, managing multiple priorities, and exercising sound judgment in decision-making. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to work extended or adjusted hours as needed, including evenings, weekends, holidays, and early start times to support collaboration with international stakeholders across EMEA and the US, and to meet business, operational, or project needs. Ability to work in-office as required to meet business or project needs. Working conditions You will be required to work in the office at minimum 4 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay ranges This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh: $148,000 - $162,000 Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
11/13/2026
Full time
Position summary The Solutions Development Manager leads the design, development, and delivery of innovative software solutions that enhance legal practices and enterprise support functions. This role partners with stakeholders to translate complex requirements into technology solutions, overseeing assigned global platforms, system integrations, and software development projects while managing resources, monitoring project costs, and ensuring compliance with security, regulatory, and internal policies. The Manager leads a team of Analysts and Developers and drives the adoption of emerging technologies to support operational efficiency and transformative business outcomes. Job duties and responsibilities Lead the design, development, and implementation of tailored technology solutions for practice groups, attorneys, and clients, ensuring alignment with the firm's strategic objectives and enterprise technology roadmap. Partner with senior stakeholders to define requirements, evaluate technical solution options, recommend innovative solutions, and lead the implementation of assigned complex projects and system integrations. Lead and manage software development projects, including defining scope, allocating resources, managing deliverables, and coordinating vendor support to ensure successful outcomes. Develop project cost estimates and track project expenditures. Identify and assess risks associated with assigned technology solutions and projects, implement appropriate mitigation measures within established authority, and escalate significant risks to leadership. Ensure compliance with regulatory requirements, data privacy standards, and cybersecurity protocols. Monitor key performance indicators (KPIs) and success metrics for assigned technology solutions and development teams, using performance data to identify opportunities for continuous improvement. Communicate project status, risks, and recommendations to stakeholders and leadership, ensuring timely escalation of significant issues and supporting informed decision-making. Oversee the production and maintenance of assigned projects and platforms, including implementation strategies, project plans, cost analyses, and compliance records, adhering to firm standards, regulatory requirements, and cybersecurity best practices. Manage assigned global platforms such as intranet, extranet, room scheduling, and business intelligence (BI) systems, ensuring reliability, scalability, and continuous improvement. Champion the adoption and integration of emerging technologies, including cloud computing, automation, and artificial intelligence, to drive operational efficiency and innovation. Lead, mentor, and develop a team of Analysts and Developers, including hiring, performance management, and coaching to support team effectiveness and professional development. Establish, refine, and enforce software development policies, methodologies, best practices, and security standards, under the directorion of the Assistant Director, ensuring firm requirements, alignment with industry advancements and compliance obligations. Represent Solutions Development on firmwide committees, governance boards, or cross-functional project teams, providing technical expertise and contributing to enterprise technology initiatives. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's Degree in an IT-related discipline is required. A Master's Degree and other relevant training, education, and certifications are preferred. Experience: Minimum of 7 years of software development experience, including expertise with React, MS SQL, and enterprise system integrations. Minimum of 3 years of experience leading or managing technical teams. Experience leading complex software development projects using Agile and DevOps methodologies. Expertise with BI platforms (Power BI, Tableau) and enterprise data visualization, analytics, and dashboard strategy. Deep knowledge of SharePoint-based intranet/extranet development and large-scale platform customization. Experience implementing emerging technologies, including cloud, AI, and automation, to support enterprise technology initiatives. Experience coordinating vendor relationships, including overseeing technical deliverables and evaluating third-party performance. Experience in a law firm or professional services environment strongly preferred. Skills: Demonstrated management and supervisory capability, leading, mentoring, and developing global technical teams. Strong knowledge of software development methodologies, system architecture, integrations, and enterprise platforms supporting the firm's technology environment. Strong project management capability, defining scope, allocating resources, managing deliverables, and overseeing multiple concurrent initiatives. Strong written and oral communication skills, presenting complex technical information clearly to senior leadership and diverse stakeholders. High degree of professionalism, discretion, and sound judgment, with the flexibility and adaptability to respond effectively in complex, dynamic, or rapidly evolving situations. Analytical and critical thinking capability, including defining KPIs, interpreting data, and using insights to drive continuous improvement. Ability to prioritize work effectively, manage competing responsibilities, and meet established timelines. Capable of working independently and collaboratively, including leading and supporting a team in a remote or hybrid work environment. Additional information Supervisory responsibilities: IT Solutions Development Team Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to engage in effective and professional communication. Ability to analyze complex information while maintaining attention to detail, managing multiple priorities, and exercising sound judgment in decision-making. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to work extended or adjusted hours as needed, including evenings, weekends, holidays, and early start times to support collaboration with international stakeholders across EMEA and the US, and to meet business, operational, or project needs. Ability to work in-office as required to meet business or project needs. Working conditions You will be required to work in the office at minimum 4 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay ranges This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh: $148,000 - $162,000 Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
Job Title :Senior Medicaid MMIS Systems Analyst - COBOL/Mainframe Position Overview Work at the intersection of Medicaid healthcare operations and legacy mainframe technology in a role supporting critical Medicaid Management Information Systems (MMIS). This position offers the opportunity to apply COBOL programming, mainframe systems knowledge, EDI expertise, and Medicaid domain experience to support system operations, reporting, analytics, testing, and technical solutions. The Systems Analyst will support MMIS operational activities, serve as a liaison between business programs and IT teams, and collaborate with vendors and other stakeholders to address technical and operational needs. What You'll Do / Key Responsibilities Serve as a liaison between business programs and IT organizations to provide technical solutions that meet user needs. Develop, retrieve, and distribute reports and datasets to internal and external stakeholders for monitoring, reconciliation, and operational processing. Provide operational support for legacy MMIS and its subsystems. Respond to requests and inquiries from business stakeholders and coordinate vendor requests between business and technical teams. Identify recurring issues, escalate concerns to program management, and translate business needs into system requirements and technical requests. Serve as a subject matter expert on system content, processes, and procedures. Perform complex analysis, design, and testing to meet MMIS and subsystem user requirements. Review and verify QA and UA results, document issues and defects, and support triage and resolution. Proactively identify risks, issues, and action items and contribute to potential solutions. Interact with vendors, State and Federal government agencies, State providers, and other stakeholders. Collaborate with MMIS vendor teams to support SDLC processes and code library changes involving COBOL and JCL programs. Follow established SDLC processes and contribute to ongoing process improvements. Communicate technical and operational information effectively through written and verbal communication. Required Qualifications Bachelor's degree in a technical, business, or healthcare field; alternatively, 7+ years of equivalent experience in systems analysis and/or computer systems development/modification may be substituted. 5+ years of Medicaid or healthcare experience, including Medicaid claims and provider operations concepts. Proficiency in the COBOL programming language. 5+ years of experience operating healthcare mainframe systems for payers as a technical analyst or performing related duties. At least 3 years of experience with EDI transactions, including managing companion guides. Experience working with a Medicaid eligibility and/or enrollment information system in an operations capacity. Understanding of MMIS mainframe capabilities and intricacies. Experience with MVS COBOL, JCL, IDMS/NETWORK, CA-ADS, CHANGEMAN, and SAS. Ability to review job schedules and logs to troubleshoot issues. Experience working in a cross-functional team environment. Strong written and verbal communication skills, including the ability to communicate moderately complex technical instructions and requests. Ability to communicate effectively with team members, technical teams, key stakeholders, and vendors. Self-motivated, with the ability to learn on the job with minimal training or guidance. Preferred Qualifications Subject Matter Expertise in MMIS Operations. Proficiency in data analysis tools and techniques, including SAS, Excel, data visualization tools, and statistical analysis software. Experience preparing clear and concise status reports and other technical or operational reports. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
11/13/2026
Full time
Job Title :Senior Medicaid MMIS Systems Analyst - COBOL/Mainframe Position Overview Work at the intersection of Medicaid healthcare operations and legacy mainframe technology in a role supporting critical Medicaid Management Information Systems (MMIS). This position offers the opportunity to apply COBOL programming, mainframe systems knowledge, EDI expertise, and Medicaid domain experience to support system operations, reporting, analytics, testing, and technical solutions. The Systems Analyst will support MMIS operational activities, serve as a liaison between business programs and IT teams, and collaborate with vendors and other stakeholders to address technical and operational needs. What You'll Do / Key Responsibilities Serve as a liaison between business programs and IT organizations to provide technical solutions that meet user needs. Develop, retrieve, and distribute reports and datasets to internal and external stakeholders for monitoring, reconciliation, and operational processing. Provide operational support for legacy MMIS and its subsystems. Respond to requests and inquiries from business stakeholders and coordinate vendor requests between business and technical teams. Identify recurring issues, escalate concerns to program management, and translate business needs into system requirements and technical requests. Serve as a subject matter expert on system content, processes, and procedures. Perform complex analysis, design, and testing to meet MMIS and subsystem user requirements. Review and verify QA and UA results, document issues and defects, and support triage and resolution. Proactively identify risks, issues, and action items and contribute to potential solutions. Interact with vendors, State and Federal government agencies, State providers, and other stakeholders. Collaborate with MMIS vendor teams to support SDLC processes and code library changes involving COBOL and JCL programs. Follow established SDLC processes and contribute to ongoing process improvements. Communicate technical and operational information effectively through written and verbal communication. Required Qualifications Bachelor's degree in a technical, business, or healthcare field; alternatively, 7+ years of equivalent experience in systems analysis and/or computer systems development/modification may be substituted. 5+ years of Medicaid or healthcare experience, including Medicaid claims and provider operations concepts. Proficiency in the COBOL programming language. 5+ years of experience operating healthcare mainframe systems for payers as a technical analyst or performing related duties. At least 3 years of experience with EDI transactions, including managing companion guides. Experience working with a Medicaid eligibility and/or enrollment information system in an operations capacity. Understanding of MMIS mainframe capabilities and intricacies. Experience with MVS COBOL, JCL, IDMS/NETWORK, CA-ADS, CHANGEMAN, and SAS. Ability to review job schedules and logs to troubleshoot issues. Experience working in a cross-functional team environment. Strong written and verbal communication skills, including the ability to communicate moderately complex technical instructions and requests. Ability to communicate effectively with team members, technical teams, key stakeholders, and vendors. Self-motivated, with the ability to learn on the job with minimal training or guidance. Preferred Qualifications Subject Matter Expertise in MMIS Operations. Proficiency in data analysis tools and techniques, including SAS, Excel, data visualization tools, and statistical analysis software. Experience preparing clear and concise status reports and other technical or operational reports. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Genesis10 is currently seeking a Technical Project Manager - Remote position with a Major Utility Company located in Akron, OH. This is a 6+ month contract opportunity. Remote location cannot be in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time. Compensation: $72.00 - $82.00 per hour, W2, based on qualifications Position Overview: This is a hands-on delivery role for an experienced Technical Project Manager to plan, lead, and deliver a focused Application Portfolio Management (APM) initiative. The successful candidate will run the engagement end-to-end, driving the assessment of the current application portfolio, the identification of rationalization opportunities, and the development of a phased application roadmap. Excellent facilitation and delivery management skills are essential. Key Responsibilities: Define the project plan, work breakdown structure, milestones, resource needs, and delivery approach (Agile, Waterfall, or hybrid) Establish and run the governance model, including cadence, steering committee reporting, and escalation paths Maintain the RAID log (risks, assumptions, issues, dependencies) and the decision log Manage scope, change control, schedule, and stakeholder expectations across the engagement Plan and lead structured workshops with application owners, business stakeholders, IT leaders, and architects Coordinate the review and tailoring of a utility Business Capability Model with Enterprise Architecture and business stakeholders Drive the collection and validation of application inventory, cost, ownership, and dependency data for in-scope domains Coordinate the mapping of in-scope applications to business capabilities Coordinate the analysis of applications by cost, functionality, risk, and strategic fit to identify rationalization opportunities Drive recommendations using a Tolerate, Invest, Migrate, or Eliminate disposition framework Translate approved recommendations into a phased application roadmap, including sequencing, dependencies, and transition states Prepare executive-level summaries explaining findings, recommendations, business value, risk, and required decisions Primary Requirements: 7+ years of experience in technical project management, program management, or IT delivery management for enterprise application or technology initiatives Demonstrated experience planning and delivering complex, multi-stakeholder initiatives on schedule and within scope Excellent workshop facilitation and stakeholder-management skills, including with senior business and IT leaders Strong delivery management skills, including scope and change control, risk and issue management, dependency management, and status reporting Hands-on experience building and maintaining project plans, RAID logs, governance materials, and executive reporting Experience delivering Application Portfolio Management, application rationalization, application modernization, consolidation, migration, or retirement initiatives Working knowledge of enterprise and application architecture concepts Experience with Agile, Waterfall, and hybrid delivery approaches Ability to independently transform incomplete or conflicting information into structured, decision-ready deliverables Strong documentation and presentation skills Desired Skills: PMP certification PMI-ACP, SAFe, or similar certifications Experience working within a large electric utility, energy company, or similarly regulated enterprise Experience supporting ERP modernization or transformation programs Experience with large application portfolios containing hundreds or thousands of applications Familiarity with project management tools such as MS Project, Jira, Azure DevOps, or Smartsheet Familiarity with Enterprise Architecture and APM platforms such as ServiceNow APM, Ardoq, or LeanIX Familiarity with utility Business Capability Models and architecture frameworks such as TOGAF Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/13/2026
Full time
Genesis10 is currently seeking a Technical Project Manager - Remote position with a Major Utility Company located in Akron, OH. This is a 6+ month contract opportunity. Remote location cannot be in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time. Compensation: $72.00 - $82.00 per hour, W2, based on qualifications Position Overview: This is a hands-on delivery role for an experienced Technical Project Manager to plan, lead, and deliver a focused Application Portfolio Management (APM) initiative. The successful candidate will run the engagement end-to-end, driving the assessment of the current application portfolio, the identification of rationalization opportunities, and the development of a phased application roadmap. Excellent facilitation and delivery management skills are essential. Key Responsibilities: Define the project plan, work breakdown structure, milestones, resource needs, and delivery approach (Agile, Waterfall, or hybrid) Establish and run the governance model, including cadence, steering committee reporting, and escalation paths Maintain the RAID log (risks, assumptions, issues, dependencies) and the decision log Manage scope, change control, schedule, and stakeholder expectations across the engagement Plan and lead structured workshops with application owners, business stakeholders, IT leaders, and architects Coordinate the review and tailoring of a utility Business Capability Model with Enterprise Architecture and business stakeholders Drive the collection and validation of application inventory, cost, ownership, and dependency data for in-scope domains Coordinate the mapping of in-scope applications to business capabilities Coordinate the analysis of applications by cost, functionality, risk, and strategic fit to identify rationalization opportunities Drive recommendations using a Tolerate, Invest, Migrate, or Eliminate disposition framework Translate approved recommendations into a phased application roadmap, including sequencing, dependencies, and transition states Prepare executive-level summaries explaining findings, recommendations, business value, risk, and required decisions Primary Requirements: 7+ years of experience in technical project management, program management, or IT delivery management for enterprise application or technology initiatives Demonstrated experience planning and delivering complex, multi-stakeholder initiatives on schedule and within scope Excellent workshop facilitation and stakeholder-management skills, including with senior business and IT leaders Strong delivery management skills, including scope and change control, risk and issue management, dependency management, and status reporting Hands-on experience building and maintaining project plans, RAID logs, governance materials, and executive reporting Experience delivering Application Portfolio Management, application rationalization, application modernization, consolidation, migration, or retirement initiatives Working knowledge of enterprise and application architecture concepts Experience with Agile, Waterfall, and hybrid delivery approaches Ability to independently transform incomplete or conflicting information into structured, decision-ready deliverables Strong documentation and presentation skills Desired Skills: PMP certification PMI-ACP, SAFe, or similar certifications Experience working within a large electric utility, energy company, or similarly regulated enterprise Experience supporting ERP modernization or transformation programs Experience with large application portfolios containing hundreds or thousands of applications Familiarity with project management tools such as MS Project, Jira, Azure DevOps, or Smartsheet Familiarity with Enterprise Architecture and APM platforms such as ServiceNow APM, Ardoq, or LeanIX Familiarity with utility Business Capability Models and architecture frameworks such as TOGAF Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialists, Abdul at or Praveen at Title: Senior Data Quality/Governance Analyst (Remote) Duration: 6 Months (with possibility of extension) Location: Remote On-site (Chicago, IL) presence during the first 2 days is required for onboarding purposes - Cost will be reimbursed by DivIHN. Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Position Summary Enterprise Tech Stack Storage and Processing for Governance, Data Management, Orchestration, Business Analytics, and Advanced Analytics to map to our cleint's Strategic Objective by Implementing a statewide data governance framework that encourages data sharing among state agencies while adhering to privacy and security regulations. The contractor will architect and implement the Data Governance and Quality program from requirements through first working implementation, under strategic initiatives to enable a strong cross-agency data culture, unified digital wallet, and a data access request enterprise solution. The role has two parts. Governance and Data Quality analysis: gathering requirements, defining the operating model and writing a procurement-ready SOW. Hands-on implementation: Writing data quality and conformed dimension analysis scripts for those assets. A conformed dimension is a shared reference entity, such as agency, location, person or date, that must mean the same thing in every source. Declarative quality rules in pipelines and anomaly detection Schema evolution handling Quality scorecards and enforcement built into ETL/ELT Publishing the scripts and their results in one version-controlled repository with a user-facing interface. The work gives the client and the agencies a working governance foundation that the data mesh enforces and the data literacy program teaches. Key Responsibilities Data Governance and Data Quality Requirements & SOW Hold discovery sessions with the client, agency, business and data stakeholders to record current data ownership, quality issues and governance gaps. Write business, functional and non-functional requirements for the catalog, glossary, lineage, data quality and stewardship workflows. Draft the Governance SOW: scope, deliverables, acceptance criteria, milestones and assumptions for later implementation phases. Define the operating model, including the roles of data owners and stewards, a RACI and a decision-rights matrix. Build a requirements traceability matrix that links each requirement to strategic objectives and budgeted outcomes. Microsoft Purview Asset Setup Register and scan priority data sources in Purview, including data lakes/lakehouses, transactional systems and other key agency data sources that may include DB2 and Microsoft Access. Set up the Purview collections structure and domains, and assign permissions in line with the operating model. Build and fill in the business glossary using systems that can be leveraged by all agencies. Link glossary terms to technical assets and assign owners and stewards. Configure classifications and sensitivity labels, including the PII classifications needed by the Digital Wallet and ID Gateway. Validate and add to lineage for priority data flows, working with the data mesh build. Set up Purview Data Quality rules and scoring for priority assets where that is available. Data Quality & Conformed Dimension Analysis Identify the conformed dimensions shared across sources and develop scripts for data quality checks. Write reusable SQL and Python/PySpark scripts that: profile assets for completeness, validity, uniqueness, consistency and timeliness check whether conformed dimensions match across sources, covering key matching, value-domain alignment, orphan records and hierarchy consistency Parameterize the scripts so they can be rerun on new assets and new domains without rewriting them. Record the issues found and work with stewards on fixing them and turn the confirmed rules into data contracts. Consolidated Repository & Interface Set up a single version-controlled repository (Azure DevOps or GitHub) for all data quality scripts, conformed dimension definitions, rule metadata and documentation, with naming standards and contribution guidelines. Automate the scripts to run on a schedule through Databricks, Fabric or Azure Data Factory, and store the results in a central data quality results store. Deliver a user-facing interface over the repository and its results: a Power BI data quality dashboard that shows scores, trends and open issues by asset, domain and agency, with links back to the matching Purview assets and glossary terms. Document how stewards and agency teams add new rules and assets. Required Qualifications 5+ years of combined business analysis and hands-on data work on data governance, data quality or enterprise data programs. Microsoft Purview: source registration and scanning, collections, glossary, classifications and lineage. Experience/some exposure would be sufficient. Strong SQL and Python/PySpark skills for data profiling and quality analysis. Experience with dimensional modeling and analyzing conformed dimensions across sources. Experience with ADO or Git-based version control and scheduling scripts in Databricks, Fabric or Data Factory. Experience building dashboards (either Power BI or Tableu). Has written requirements packages and SOWs for technology procurement. Working knowledge of DAMA-DMBOK or a similar framework. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
11/13/2026
Full time
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialists, Abdul at or Praveen at Title: Senior Data Quality/Governance Analyst (Remote) Duration: 6 Months (with possibility of extension) Location: Remote On-site (Chicago, IL) presence during the first 2 days is required for onboarding purposes - Cost will be reimbursed by DivIHN. Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Position Summary Enterprise Tech Stack Storage and Processing for Governance, Data Management, Orchestration, Business Analytics, and Advanced Analytics to map to our cleint's Strategic Objective by Implementing a statewide data governance framework that encourages data sharing among state agencies while adhering to privacy and security regulations. The contractor will architect and implement the Data Governance and Quality program from requirements through first working implementation, under strategic initiatives to enable a strong cross-agency data culture, unified digital wallet, and a data access request enterprise solution. The role has two parts. Governance and Data Quality analysis: gathering requirements, defining the operating model and writing a procurement-ready SOW. Hands-on implementation: Writing data quality and conformed dimension analysis scripts for those assets. A conformed dimension is a shared reference entity, such as agency, location, person or date, that must mean the same thing in every source. Declarative quality rules in pipelines and anomaly detection Schema evolution handling Quality scorecards and enforcement built into ETL/ELT Publishing the scripts and their results in one version-controlled repository with a user-facing interface. The work gives the client and the agencies a working governance foundation that the data mesh enforces and the data literacy program teaches. Key Responsibilities Data Governance and Data Quality Requirements & SOW Hold discovery sessions with the client, agency, business and data stakeholders to record current data ownership, quality issues and governance gaps. Write business, functional and non-functional requirements for the catalog, glossary, lineage, data quality and stewardship workflows. Draft the Governance SOW: scope, deliverables, acceptance criteria, milestones and assumptions for later implementation phases. Define the operating model, including the roles of data owners and stewards, a RACI and a decision-rights matrix. Build a requirements traceability matrix that links each requirement to strategic objectives and budgeted outcomes. Microsoft Purview Asset Setup Register and scan priority data sources in Purview, including data lakes/lakehouses, transactional systems and other key agency data sources that may include DB2 and Microsoft Access. Set up the Purview collections structure and domains, and assign permissions in line with the operating model. Build and fill in the business glossary using systems that can be leveraged by all agencies. Link glossary terms to technical assets and assign owners and stewards. Configure classifications and sensitivity labels, including the PII classifications needed by the Digital Wallet and ID Gateway. Validate and add to lineage for priority data flows, working with the data mesh build. Set up Purview Data Quality rules and scoring for priority assets where that is available. Data Quality & Conformed Dimension Analysis Identify the conformed dimensions shared across sources and develop scripts for data quality checks. Write reusable SQL and Python/PySpark scripts that: profile assets for completeness, validity, uniqueness, consistency and timeliness check whether conformed dimensions match across sources, covering key matching, value-domain alignment, orphan records and hierarchy consistency Parameterize the scripts so they can be rerun on new assets and new domains without rewriting them. Record the issues found and work with stewards on fixing them and turn the confirmed rules into data contracts. Consolidated Repository & Interface Set up a single version-controlled repository (Azure DevOps or GitHub) for all data quality scripts, conformed dimension definitions, rule metadata and documentation, with naming standards and contribution guidelines. Automate the scripts to run on a schedule through Databricks, Fabric or Azure Data Factory, and store the results in a central data quality results store. Deliver a user-facing interface over the repository and its results: a Power BI data quality dashboard that shows scores, trends and open issues by asset, domain and agency, with links back to the matching Purview assets and glossary terms. Document how stewards and agency teams add new rules and assets. Required Qualifications 5+ years of combined business analysis and hands-on data work on data governance, data quality or enterprise data programs. Microsoft Purview: source registration and scanning, collections, glossary, classifications and lineage. Experience/some exposure would be sufficient. Strong SQL and Python/PySpark skills for data profiling and quality analysis. Experience with dimensional modeling and analyzing conformed dimensions across sources. Experience with ADO or Git-based version control and scheduling scripts in Databricks, Fabric or Data Factory. Experience building dashboards (either Power BI or Tableu). Has written requirements packages and SOWs for technology procurement. Working knowledge of DAMA-DMBOK or a similar framework. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Genesis10 is currently seeking an Agile Delivery Lead / Scrum Master for a contract position with a Regional Health Insurance Provider located in Eagan, MN. This is a 12+ month contract opportunity. Compensation: $70-75 per hour, W2, based on qualifications Position Overview: This role will support a large Facets Delivery team, organizing and driving delivery efforts associated with the Enrollment, Correspondence, and Medical Management portfolios. The ideal candidate will navigate a highly cross-functional and complex terrain with a delivery-first mindset, coordinating across internal teams, systems integrators, and offshore delivery partners. Key Responsibilities: Lead cross-functional teams with a delivery-first mindset, creating clarity around priorities, commitments, dependencies, risks, and outcomes Apply Agile values, principles, and practices pragmatically to plan, manage, and deliver solutions while adapting the approach to the needs of the team and organization Partner closely with Product Owners, technology leads, business partners, and other stakeholders to translate strategy and business needs into clear, actionable delivery plans and priorities Drive backlog health and readiness, ensuring teams maintain well-defined work, appropriate acceptance criteria, and shared understanding of the Definition of Ready and Definition of Done Maintain visibility into delivery progress, milestones, dependencies, risks, issues, decisions, and action items, ensuring obstacles are addressed before they impact commitments Proactively identify delivery risks and impediments, establish ownership, and drive issues through resolution or escalation Facilitate effective planning, refinement, stand-ups, reviews, retrospectives, journey-mapping sessions, and other working sessions while ensuring ceremonies are purposeful and outcome-oriented rather than process-driven Create an environment of accountability where teams understand commitments, communicate challenges early, and work collaboratively to achieve delivery outcomes Adapt quickly to shifting priorities, emerging risks, changing business needs, and evolving delivery conditions while helping teams remain focused on the highest-value outcomes Coordinate across teams, products, vendors, and organizational boundaries to identify and manage dependencies and ensure end-to-end delivery alignment Ensure teams appropriately follow the Agile Life Cycle at the team or scaled level while applying sound judgment when delivery needs require flexibility Demonstrate the ability to lead larger or more complex cross-functional products and initiatives Primary Requirements: Demonstrated experience leading cross-functional teams through complex technology delivery Strong delivery-management mindset with the ability to establish plans, manage commitments, identify dependencies, mitigate risks, and drive work through completion Demonstrated adaptability and resilience when priorities, timelines, requirements, or organizational conditions change Ability to bring structure and forward momentum to ambiguous or rapidly changing situations without waiting for perfect information Strong ability to identify risks and impediments early and drive appropriate resolution, escalation, and decision-making Ability to use data and delivery metrics to identify trends, communicate insights, and tell a clear story about team and initiative performance Excellent stakeholder, relationship, and portfolio-management skills Excellent written and verbal communication skills, including the ability to provide concise, transparent, and executive-ready delivery updates Strong facilitation, analytical, problem-solving, and decision-support skills Strong strategic thinking and business acumen with the ability to connect organizational strategy to team-level priorities and execution Demonstrated ability to work effectively across organizational boundaries in a highly matrixed environment Experience coordinating dependencies across multiple technology teams, business areas, vendors, or product groups Desired skills: Experience with Medicare, Medicaid or Claims processing Health plan enrollment experience Experience with CMS and government programs Experience with Facets, Pega, TriZetto Communication System (TCS), and/or Enrollment Administration Manager (EAM) Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/13/2026
Full time
Genesis10 is currently seeking an Agile Delivery Lead / Scrum Master for a contract position with a Regional Health Insurance Provider located in Eagan, MN. This is a 12+ month contract opportunity. Compensation: $70-75 per hour, W2, based on qualifications Position Overview: This role will support a large Facets Delivery team, organizing and driving delivery efforts associated with the Enrollment, Correspondence, and Medical Management portfolios. The ideal candidate will navigate a highly cross-functional and complex terrain with a delivery-first mindset, coordinating across internal teams, systems integrators, and offshore delivery partners. Key Responsibilities: Lead cross-functional teams with a delivery-first mindset, creating clarity around priorities, commitments, dependencies, risks, and outcomes Apply Agile values, principles, and practices pragmatically to plan, manage, and deliver solutions while adapting the approach to the needs of the team and organization Partner closely with Product Owners, technology leads, business partners, and other stakeholders to translate strategy and business needs into clear, actionable delivery plans and priorities Drive backlog health and readiness, ensuring teams maintain well-defined work, appropriate acceptance criteria, and shared understanding of the Definition of Ready and Definition of Done Maintain visibility into delivery progress, milestones, dependencies, risks, issues, decisions, and action items, ensuring obstacles are addressed before they impact commitments Proactively identify delivery risks and impediments, establish ownership, and drive issues through resolution or escalation Facilitate effective planning, refinement, stand-ups, reviews, retrospectives, journey-mapping sessions, and other working sessions while ensuring ceremonies are purposeful and outcome-oriented rather than process-driven Create an environment of accountability where teams understand commitments, communicate challenges early, and work collaboratively to achieve delivery outcomes Adapt quickly to shifting priorities, emerging risks, changing business needs, and evolving delivery conditions while helping teams remain focused on the highest-value outcomes Coordinate across teams, products, vendors, and organizational boundaries to identify and manage dependencies and ensure end-to-end delivery alignment Ensure teams appropriately follow the Agile Life Cycle at the team or scaled level while applying sound judgment when delivery needs require flexibility Demonstrate the ability to lead larger or more complex cross-functional products and initiatives Primary Requirements: Demonstrated experience leading cross-functional teams through complex technology delivery Strong delivery-management mindset with the ability to establish plans, manage commitments, identify dependencies, mitigate risks, and drive work through completion Demonstrated adaptability and resilience when priorities, timelines, requirements, or organizational conditions change Ability to bring structure and forward momentum to ambiguous or rapidly changing situations without waiting for perfect information Strong ability to identify risks and impediments early and drive appropriate resolution, escalation, and decision-making Ability to use data and delivery metrics to identify trends, communicate insights, and tell a clear story about team and initiative performance Excellent stakeholder, relationship, and portfolio-management skills Excellent written and verbal communication skills, including the ability to provide concise, transparent, and executive-ready delivery updates Strong facilitation, analytical, problem-solving, and decision-support skills Strong strategic thinking and business acumen with the ability to connect organizational strategy to team-level priorities and execution Demonstrated ability to work effectively across organizational boundaries in a highly matrixed environment Experience coordinating dependencies across multiple technology teams, business areas, vendors, or product groups Desired skills: Experience with Medicare, Medicaid or Claims processing Health plan enrollment experience Experience with CMS and government programs Experience with Facets, Pega, TriZetto Communication System (TCS), and/or Enrollment Administration Manager (EAM) Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Title :Senior Java Full Stack Technical Lead (React, Spring Boot & AWS) Position Overview Work on complex, enterprise-scale Java applications involving modern full-stack technologies, cloud-native architecture, and enterprise application integration. This opportunity combines hands-on software development with technical leadership, solution design, application security, and technical roadmap planning. The role will involve leading application development activities, ensuring technical quality and scalability, and collaborating with business stakeholders and development teams to deliver reliable enterprise solutions. What You'll Do / Key Responsibilities Provide technical leadership and guidance to the application development team. Design, develop, implement, enhance, integrate, and support complex Java enterprise applications. Collaborate with business stakeholders to align technical designs and implementations with business requirements and operational needs. Review technical designs, application architecture, and code to ensure enterprise standards and development best practices are maintained. Design and develop RESTful APIs, backend services, and modern frontend applications. Lead database design, data modeling, SQL development, and performance optimization activities. Develop and support cloud-native applications using microservices architecture. Implement application security measures and maintain data integrity. Contribute to technical analysis, solution design, and technology roadmap development. Support application integration, maintenance, and implementation activities. Work with messaging technologies, JSON processing, API integrations, and asynchronous messaging. Follow Agile development practices, including testing, debugging, and code reviews. Ensure alignment with applicable enterprise architecture, technical standards, and development best practices. Required Qualifications Bachelor's degree. 10+ years of experience developing enterprise applications using Java. Strong hands-on experience with Java 17/21, Spring Boot, Spring Security, Spring Data JPA, and RESTful APIs. Strong hands-on experience with Next.js, React, TypeScript, JavaScript, HTML, and CSS. Strong experience with PostgreSQL, database design, SQL development, and performance optimization. Experience with AWS, Docker, Kubernetes (EKS), and CI/CD pipelines using Azure DevOps. Preferred Qualifications Healthcare integration experience with HL7, CDA, FHIR, eCR, or ELR. Experience with Kafka, Amazon SQS, or other messaging technologies. Knowledge of LOINC, SNOMED CT, and terminology management. Experience designing and developing cloud-native applications using microservices architecture. Experience with JSON processing, API integrations, and asynchronous messaging. Experience with Git, unit testing, debugging, and code reviews. Experience working in Agile development teams. Strong problem-solving, communication, and technical leadership skills. Experience preparing technology roadmaps for supported applications. Experience with configurable business rules engines such as Drools. Experience with rule authoring, validation, classification, and message routing. 1+ years of experience working with AI technologies and utilizing the Kiro AI code generation tool. Experience designing and reviewing logical and physical data models using SQL and/or PL/SQL. Experience with Java JEE, Spring/Spring Boot Framework 3.0, and Hibernate/JPA. Experience with Angular/React JavaScript frameworks. Experience in JBOSS Enterprise SOA and DevOps container environments. Experience implementing Agile development processes, including test-driven development. Cloud technologies experience, preferably AWS. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
11/13/2026
Full time
Job Title :Senior Java Full Stack Technical Lead (React, Spring Boot & AWS) Position Overview Work on complex, enterprise-scale Java applications involving modern full-stack technologies, cloud-native architecture, and enterprise application integration. This opportunity combines hands-on software development with technical leadership, solution design, application security, and technical roadmap planning. The role will involve leading application development activities, ensuring technical quality and scalability, and collaborating with business stakeholders and development teams to deliver reliable enterprise solutions. What You'll Do / Key Responsibilities Provide technical leadership and guidance to the application development team. Design, develop, implement, enhance, integrate, and support complex Java enterprise applications. Collaborate with business stakeholders to align technical designs and implementations with business requirements and operational needs. Review technical designs, application architecture, and code to ensure enterprise standards and development best practices are maintained. Design and develop RESTful APIs, backend services, and modern frontend applications. Lead database design, data modeling, SQL development, and performance optimization activities. Develop and support cloud-native applications using microservices architecture. Implement application security measures and maintain data integrity. Contribute to technical analysis, solution design, and technology roadmap development. Support application integration, maintenance, and implementation activities. Work with messaging technologies, JSON processing, API integrations, and asynchronous messaging. Follow Agile development practices, including testing, debugging, and code reviews. Ensure alignment with applicable enterprise architecture, technical standards, and development best practices. Required Qualifications Bachelor's degree. 10+ years of experience developing enterprise applications using Java. Strong hands-on experience with Java 17/21, Spring Boot, Spring Security, Spring Data JPA, and RESTful APIs. Strong hands-on experience with Next.js, React, TypeScript, JavaScript, HTML, and CSS. Strong experience with PostgreSQL, database design, SQL development, and performance optimization. Experience with AWS, Docker, Kubernetes (EKS), and CI/CD pipelines using Azure DevOps. Preferred Qualifications Healthcare integration experience with HL7, CDA, FHIR, eCR, or ELR. Experience with Kafka, Amazon SQS, or other messaging technologies. Knowledge of LOINC, SNOMED CT, and terminology management. Experience designing and developing cloud-native applications using microservices architecture. Experience with JSON processing, API integrations, and asynchronous messaging. Experience with Git, unit testing, debugging, and code reviews. Experience working in Agile development teams. Strong problem-solving, communication, and technical leadership skills. Experience preparing technology roadmaps for supported applications. Experience with configurable business rules engines such as Drools. Experience with rule authoring, validation, classification, and message routing. 1+ years of experience working with AI technologies and utilizing the Kiro AI code generation tool. Experience designing and reviewing logical and physical data models using SQL and/or PL/SQL. Experience with Java JEE, Spring/Spring Boot Framework 3.0, and Hibernate/JPA. Experience with Angular/React JavaScript frameworks. Experience in JBOSS Enterprise SOA and DevOps container environments. Experience implementing Agile development processes, including test-driven development. Cloud technologies experience, preferably AWS. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
11/13/2026
Full time
Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
Genesis10 is currently seeking a Senior Business Analyst - Capital Markets for a permanent position with a Global Financial Institution located in Charlotte, NC. We are seeking a highly motivated and delivery oriented Business Analyst to support a large-scale middle and back office transformation and migration. This will cover a variety of asset classes (FX, rates, fixed income, financing, derivatives, options, etc.) and will strategically sit at the intersection of the business, operation, and technology. The role is ideal for someone who thrives in complex environments and can translate business and operational needs into actionable requirements. They should be passionate about improving operational workflows and platform capabilities, detail oriented, and have strong organizational and multitasking abilities in fast-paced environments. The BA will partner closely with Product Owners, operational SME's, technology, and QA. Familiarity with external vendors and how their platforms work and could synergize with this initiative is a huge plus. Responsibilities: Partner with Product Managers, business stakeholders and operational SME's to define platform capabilities, business requirements, and target operating models for middle and back office functions. Analyze, and document functional and non-functional requirements for large-scale system migration initiatives. Support end-to-end migration activities including current state analysis, gap assessments, process mapping, data mapping, reconciliation planning, and business readiness. Work closely with Operations, Risk, Compliance, and Technology teams to understand workflows and operational dependencies. Translate complex business processes into user stories with clear acceptance criteria and functional specifications. Facilitate refinement sessions across the various levels of stakeholders, both on the business and tech side. Support product roadmap execution by helping prioritize enhancements, operational efficiencies, and migration deliverables. Coordinate testing activities in an iterative fashion through the SDLC Assist with data validation, reconciliation, and migration cutover planning. Identify risks, dependencies, and process impacts associated with platform transformation initiatives. Contribute to change management, training, and operational readiness activities. Ensure solutions align with regulatory, audit, and operational control requirements Requirements: 10+ years of Business Analyst experience within Capital Markets, preferably with experience in the institutional space Knowledge of financial products including equities, fixed income, derivatives, FX, or securities financing. Strong understanding of middle and back office operations through the entire trade lifecycle (settlements, reconciliations, accounting, confirmations, margin management, reporting, etc.) Experience supporting large-scale system implementations, platform migrations, or transformation programs. Proven ability to work in Agile, hybrid, or enterprise delivery environments. Strong requirements gathering, process mapping, and documentation skills. Experience writing user stories, acceptance criteria, and functional specifications. Excellent stakeholder management and communication skills across both business and technology teams. Strong analytical and problem-solving capabilities. Comfortable with JIRA and operating in an Agile/Scrum/Sprint framework Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Preferred Qualifications: Experience supporting vendor platform implementations or strategic modernization programs. Experience with post-trade vendor platforms such as Client, Murex, Calypso, Aladdin, Charles River, or similar ecosystems Familiarity with operational risk, controls, and regulatory reporting requirements. Experience working with cloud-based or distributed architecture transformation initiatives. Product mindset with strong focus on user outcomes and operational efficiency. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/13/2026
Full time
Genesis10 is currently seeking a Senior Business Analyst - Capital Markets for a permanent position with a Global Financial Institution located in Charlotte, NC. We are seeking a highly motivated and delivery oriented Business Analyst to support a large-scale middle and back office transformation and migration. This will cover a variety of asset classes (FX, rates, fixed income, financing, derivatives, options, etc.) and will strategically sit at the intersection of the business, operation, and technology. The role is ideal for someone who thrives in complex environments and can translate business and operational needs into actionable requirements. They should be passionate about improving operational workflows and platform capabilities, detail oriented, and have strong organizational and multitasking abilities in fast-paced environments. The BA will partner closely with Product Owners, operational SME's, technology, and QA. Familiarity with external vendors and how their platforms work and could synergize with this initiative is a huge plus. Responsibilities: Partner with Product Managers, business stakeholders and operational SME's to define platform capabilities, business requirements, and target operating models for middle and back office functions. Analyze, and document functional and non-functional requirements for large-scale system migration initiatives. Support end-to-end migration activities including current state analysis, gap assessments, process mapping, data mapping, reconciliation planning, and business readiness. Work closely with Operations, Risk, Compliance, and Technology teams to understand workflows and operational dependencies. Translate complex business processes into user stories with clear acceptance criteria and functional specifications. Facilitate refinement sessions across the various levels of stakeholders, both on the business and tech side. Support product roadmap execution by helping prioritize enhancements, operational efficiencies, and migration deliverables. Coordinate testing activities in an iterative fashion through the SDLC Assist with data validation, reconciliation, and migration cutover planning. Identify risks, dependencies, and process impacts associated with platform transformation initiatives. Contribute to change management, training, and operational readiness activities. Ensure solutions align with regulatory, audit, and operational control requirements Requirements: 10+ years of Business Analyst experience within Capital Markets, preferably with experience in the institutional space Knowledge of financial products including equities, fixed income, derivatives, FX, or securities financing. Strong understanding of middle and back office operations through the entire trade lifecycle (settlements, reconciliations, accounting, confirmations, margin management, reporting, etc.) Experience supporting large-scale system implementations, platform migrations, or transformation programs. Proven ability to work in Agile, hybrid, or enterprise delivery environments. Strong requirements gathering, process mapping, and documentation skills. Experience writing user stories, acceptance criteria, and functional specifications. Excellent stakeholder management and communication skills across both business and technology teams. Strong analytical and problem-solving capabilities. Comfortable with JIRA and operating in an Agile/Scrum/Sprint framework Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Preferred Qualifications: Experience supporting vendor platform implementations or strategic modernization programs. Experience with post-trade vendor platforms such as Client, Murex, Calypso, Aladdin, Charles River, or similar ecosystems Familiarity with operational risk, controls, and regulatory reporting requirements. Experience working with cloud-based or distributed architecture transformation initiatives. Product mindset with strong focus on user outcomes and operational efficiency. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $24.96hr - $29.96hr Job Overview: Our client is seeking a highly organized and detail-oriented Analyst Relations Specialist to support and coordinate its Global Analyst Relations (AR) program. This role serves as the operational backbone of analyst engagement activities, partnering closely with Analyst Relations, Product Marketing, and cross-functional stakeholders to ensure seamless execution of analyst interactions, evaluative research programs, and intelligence-sharing initiatives. The ideal candidate thrives in a fast-paced environment, excels at project coordination, and enjoys building scalable processes that improve collaboration and operational efficiency across multiple teams. Top 3 Must-Have Qualifications: Experience coordinating projects, programs, or operations across multiple stakeholders. Strong organizational skills with exceptional attention to detail and deadline management. Excellent written communication skills and experience using collaboration tools such as Microsoft 365, Google Workspace, and Slack. Experience: 1-3 years of experience in one (or more) of the following: Analyst Relations. Public Relations. Product Marketing Operations. B2B Technology Communications. Project or Program Coordination. Skills & Competencies: Exceptional organizational skills with strong attention to detail. Proven ability to manage multiple projects and stakeholders simultaneously. Strong verbal and written communication skills. Experience with Microsoft 365, Google Workspace, Slack, and project management tools. Ability to create repeatable processes, templates, and workflows. Proactive problem-solving mindset with a focus on operational excellence. Familiarity with AI-enabled productivity tools is a plus. Preferred Qualifications: Understanding of enterprise technology analyst relations programs and industry research firms. Experience supporting Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or similar evaluative research processes. Prior exposure to managing long-term cross-functional programs and initiatives. Experience working within enterprise software or B2B technology organizations. Nice-to-Have Qualifications: Exposure to Analyst Relations programs. Experience supporting Gartner, Forrester, IDC, or other analyst firms. Familiarity with AI tools and workflow automation. Key Responsibilities: Analyst Engagement Management: Manage the end-to-end operational lifecycle of analyst interactions, including intake, scheduling, logistics, tracking, and reporting. Coordinate briefings by preparing presentation materials, speaker biographies, historical interaction summaries, and supporting documentation. Support industry events through planning, coordination, onsite assistance (when required), and post-event reporting. Evaluative Research & Content Operations: Support participation in industry evaluations such as Gartner Magic Quadrants, Forrester Waves, IDC MarketScapes, and similar analyst research programs. Track milestones, coordinate contributors, manage versions, and oversee submission deadlines. Maintain a centralized repository of approved RFI responses, customer references, product information, benchmark results, and supporting content. Manage analyst portal content, user access, editorial calendars, and ongoing content maintenance. Provide operational support for research submissions and analyst requests. Program Tracking & Intelligence Sharing: Monitor analyst research publications, commentary, blogs, and market coverage trends. Maintain program metrics, reporting dashboards, activity tracking, and sentiment analysis. Develop and distribute post-briefing summaries, analyst insights, and research highlights to key stakeholders and executive audiences. Support strategic planning by ensuring accurate and accessible analyst intelligence across the organization. Education: Bachelor's degree in Communications, Marketing, Business Administration, Information Systems, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Constellation Navigation and Trading, LLC
Norfolk, Virginia
U.S. Marine Management Position Description Disclaimer: The purpose of this document is to provide a summary of the generic functions/tasks associated with this position. It is not an exhaustive or comprehensive list of all possible position responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the incumbent might differ from those outlined here and additional duties may be assigned at the manager's discretion. The position description details as outlined below are also subject to change or reassigned at any time. Business Title: Information Technology Manger Supervisory Responsibilities: No Status: Exempt Supervisor: Vice President, HSSE & Shared Services Purpose/Summary Responsible to the Vice President, HSSE & Shared Services for the effective, efficient, and compliant operation, maintenance, and sustainment of USMMI's shore-side and shipboard information technology (IT) systems to include all hardware and software systems, services, applications and licenses in accordance with approved project and department budgets. Acts as the primary liaison and manager of company outsourced IT resources and initiatives. Assists the Manger, Cyber & Physical Security with ensuring USMI compliance with cybersecurity regulations and standards. Supports company IT objectives including financial, operational and safety goals/objectives/KPIs. Liaise with internal and external stakeholders ensuring responsibility for satisfactory resolution to help tickets, complaints or project implementation. This position is in USMMI's Corporate office in Norfolk, Virginia. Key Responsibilities Manage the design, maintenance, development, and evaluation of all vessel and shoreside IT infrastructure systems, hardware and software including LANs, WANs, Cloud-based services, Internet ISPs, intranet, security, workstation, mobile telephony, SATCOM and wireless implementations. Act as the primary IT representative to USMMI owned and/or operated vessels. In this capacity, provide satisfactory resolution to help tickets outside of third party contracted services. Serve as account administrator for key software services and applications. Oversee third party on premises and after hours Help Desk service and ensure compliance with contracted response rates. Serve as the NSE Software Administrator: Submit, monitor, and ensure help tickets are processed by ABS Wavesight. Implement functional changes to the NSE interface in support of efficiency and data analytics. Assist the Manager, Cyber & Physical Security in ensuring company compliance with cybersecurity standards to include NIST 800-171, CMMC, ISO 27001:2022, and U.S. Coast Guard Cybersecurity in the Marine Transportation System regulations. Assist the Contracting & Proposal Analyst in ensuring compliance with applicable Defense Federal Acquisition Regulations (DFAR). Position Specifications Education & Experience IT relevant bachelor's level degree preferred (Degree must be from an accredited institution). Ten years' experience in actively managing day-to-day IT functions to include network administration, help ticket resolution, and interactions with third party hardware, software, and application providers. The following certifications are preferred: CISA, CISM, CRISC, CGEIT, CISSP Experience preferred in the development, deployment and support of SATCOM and other shipboard related IT systems. Technical Skills & Competencies Required Proficiency maintaining Microsoft Azure GCC-high architecture and applications. Technical proficiency installing and maintaining Microsoft Office 365 suite of programs in the GCC-high environment. SharePoint administration and design is required. Proficiency in the technical details and maintenance of Starlink as an internet service provider. Proficiency in video teleconferencing services and systems to include troubleshooting and system design. Preferred experience in the management and operation of ABS Nautical Systems (NS). Must be a U.S. citizen eligible to obtain a Secret security clearance. Travel Requirements Travel is estimated to be 10-20% of the calendar year to provide support to USMMI owned/operated/managed vessels. International and domestic travel is required for this position. Required to maintain a U.S. Passport. Physical Demands & Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. General office setting, typically the employee may sit comfortably to perform the work, usually at a computer terminal with short breaks or lunch period. However, there may be some bending/stooping, reaching above shoulder level, walking; standing; carrying of light items such as papers, books, or packages of up to 25 pounds. Should be able to hear & speak clearly using phone / headset to communicate with customers; be able to navigate, view & enter information on the computer. Operations Setting: typically, the employee must be able to be in Confined Spaces, Sit, Stand, Walk, Bend, Push/Pull, Kneel, Squat, Reaching and Twisting. Can not have any Fear of Heights. Also need the ability to consistently be able to lift 10lb - 100lb utilizing Folding Hand Truck & Dolly, Rolling Utility Carts or Single Hand Trucks (70 - 100%) of time. PIbdd391ef1ab7-9462
11/13/2026
Full time
U.S. Marine Management Position Description Disclaimer: The purpose of this document is to provide a summary of the generic functions/tasks associated with this position. It is not an exhaustive or comprehensive list of all possible position responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the incumbent might differ from those outlined here and additional duties may be assigned at the manager's discretion. The position description details as outlined below are also subject to change or reassigned at any time. Business Title: Information Technology Manger Supervisory Responsibilities: No Status: Exempt Supervisor: Vice President, HSSE & Shared Services Purpose/Summary Responsible to the Vice President, HSSE & Shared Services for the effective, efficient, and compliant operation, maintenance, and sustainment of USMMI's shore-side and shipboard information technology (IT) systems to include all hardware and software systems, services, applications and licenses in accordance with approved project and department budgets. Acts as the primary liaison and manager of company outsourced IT resources and initiatives. Assists the Manger, Cyber & Physical Security with ensuring USMI compliance with cybersecurity regulations and standards. Supports company IT objectives including financial, operational and safety goals/objectives/KPIs. Liaise with internal and external stakeholders ensuring responsibility for satisfactory resolution to help tickets, complaints or project implementation. This position is in USMMI's Corporate office in Norfolk, Virginia. Key Responsibilities Manage the design, maintenance, development, and evaluation of all vessel and shoreside IT infrastructure systems, hardware and software including LANs, WANs, Cloud-based services, Internet ISPs, intranet, security, workstation, mobile telephony, SATCOM and wireless implementations. Act as the primary IT representative to USMMI owned and/or operated vessels. In this capacity, provide satisfactory resolution to help tickets outside of third party contracted services. Serve as account administrator for key software services and applications. Oversee third party on premises and after hours Help Desk service and ensure compliance with contracted response rates. Serve as the NSE Software Administrator: Submit, monitor, and ensure help tickets are processed by ABS Wavesight. Implement functional changes to the NSE interface in support of efficiency and data analytics. Assist the Manager, Cyber & Physical Security in ensuring company compliance with cybersecurity standards to include NIST 800-171, CMMC, ISO 27001:2022, and U.S. Coast Guard Cybersecurity in the Marine Transportation System regulations. Assist the Contracting & Proposal Analyst in ensuring compliance with applicable Defense Federal Acquisition Regulations (DFAR). Position Specifications Education & Experience IT relevant bachelor's level degree preferred (Degree must be from an accredited institution). Ten years' experience in actively managing day-to-day IT functions to include network administration, help ticket resolution, and interactions with third party hardware, software, and application providers. The following certifications are preferred: CISA, CISM, CRISC, CGEIT, CISSP Experience preferred in the development, deployment and support of SATCOM and other shipboard related IT systems. Technical Skills & Competencies Required Proficiency maintaining Microsoft Azure GCC-high architecture and applications. Technical proficiency installing and maintaining Microsoft Office 365 suite of programs in the GCC-high environment. SharePoint administration and design is required. Proficiency in the technical details and maintenance of Starlink as an internet service provider. Proficiency in video teleconferencing services and systems to include troubleshooting and system design. Preferred experience in the management and operation of ABS Nautical Systems (NS). Must be a U.S. citizen eligible to obtain a Secret security clearance. Travel Requirements Travel is estimated to be 10-20% of the calendar year to provide support to USMMI owned/operated/managed vessels. International and domestic travel is required for this position. Required to maintain a U.S. Passport. Physical Demands & Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. General office setting, typically the employee may sit comfortably to perform the work, usually at a computer terminal with short breaks or lunch period. However, there may be some bending/stooping, reaching above shoulder level, walking; standing; carrying of light items such as papers, books, or packages of up to 25 pounds. Should be able to hear & speak clearly using phone / headset to communicate with customers; be able to navigate, view & enter information on the computer. Operations Setting: typically, the employee must be able to be in Confined Spaces, Sit, Stand, Walk, Bend, Push/Pull, Kneel, Squat, Reaching and Twisting. Can not have any Fear of Heights. Also need the ability to consistently be able to lift 10lb - 100lb utilizing Folding Hand Truck & Dolly, Rolling Utility Carts or Single Hand Trucks (70 - 100%) of time. PIbdd391ef1ab7-9462
Description: Position Summary: The Venture Program Manager supports high-potential startups in the Trailblazer Accelerator Program. The role manages three accelerators: the Software Accelerator, the Digital Health Accelerator, and the Med Device + Therapeutics Accelerator. As the connective tissue across all three, this person manages programming, coordinates EIRs, SMEs and mentors, and directly supports both active cohort companies and Trailblazer alumni. This individual also serves as the assigned Venture Analyst for a portfolio of companies drawn from all three cohorts. For those companies, they deliver strategic, research-driven insights that speed up growth and fundraising readiness. This includes market research, commercialization strategy, financial modeling, and investor readiness support, tailored to each company's sector. For healthcare companies, this means expertise in regulatory, reimbursement, clinical, and development pathways. This role sits at the intersection of relationship management, program operations, and venture analysis. It requires strong organizational and communication skills, analytical thinking, and the ability to manage multiple client engagements and programs at the same time. The Venture Program Manager will also help improve program design, track outcomes, and strengthen the broader startup ecosystem. Requirements: Essential Job Functions 55% Client Journey Management & Program Delivery Serve as the primary relationship manager and trusted advisor for startups participating in Trailblazer programs , including active cohort companies in the Software, Digital Health, and Med Device + Therapeutics Accelerators Lead onboarding and ensure clients are effectively integrated into program resources and offerings Coordinate and support the delivery of program elements such as weekly workshops, events, and showcases, including outreach to SMEs & speakers across all three accelerators Create and maintain the annual calendar of program schedules for all three accelerators, keeping it updated with changes arising due to speaker availability or conflicting events Shape curriculum for each accelerator, adjusting programming to its sector and stage. For the healthcare accelerators, this covers topics such as regulatory strategy, reimbursement, clinical validation, IP, and selling to health systems. Build and manage the mentor and SME network across all three accelerators. Match mentors to companies based on need, and recruit healthcare experts such as clinicians, health system innovation leaders, regulatory and reimbursement consultants, pharma/medtech business development leaders, and healthcare-focused investors. Find opportunities for shared programming and peer connections across the three cohorts Act as the voice of the client by identifying trends, gaps, and opportunities to improve program effectiveness Maintain ongoing engagement through regular check-ins, tracking client goals, milestones, and support needs Connect clients to internal and external resources (mentors, advisors, partners, investors, and, for healthcare clients, clinical advisors, health systems, payers, and regulatory and reimbursement experts, etc.) Provide ongoing support to Trailblazer alumni, including resource connections, investor introductions, and continued engagement after the program Identify opportunities for client growth, collaboration, and continued engagement 25% Venture Analysis & Client Advisory Support Serve as assigned Venture Analyst for a portfolio of companies across all three accelerators. All assigned companies: Conduct and deliver research to support client growth, including: Market sizing and customer segmentation Competitive landscape analysis Go-to-market and pricing strategies Use case and stakeholder identification Identifying commercialization milestones and regulatory requirements that inform growth and acquisition strategies Assist in development of financial models and projections , including unit economics and capital requirements Help create or refine investor-facing materials such as pitch decks Support fundraising strategy, including investor targeting, round sizing, valuation, cap table basics, term sheet review, and due diligence preparation Advise on non-dilutive funding strategies, such as SBIR/STTR and federal, state, and foundation grants Generate lead lists of potential customers, investors, and strategic partners Software Accelerator companies: Advise on SaaS business models, pricing, and key metrics such as ARR/MRR, CAC, LTV, churn, and burn multiple Support go-to-market strategy, including sales-led and product-led growth motions and early customer acquisition Digital Health and Med Device + Therapeutics Accelerator companies: Guide startups on regulatory strategy, working with regulatory SMEs as needed. For devices and digital health, this includes FDA pathways (510(k), De Novo, PMA), Software as a Medical Device (SaMD), and CLIA/LDT considerations. For therapeutics, it includes the drug and biologic development pathway (preclinical, IND, Phase I-III, NDA/BLA) and expedited or special designations (e.g., Orphan, Breakthrough, Fast Track). Support reimbursement and market access planning, including CPT/HCPCS coding, coverage and payment pathways (CMS and commercial payers), and value-based care models Help clients map healthcare buyer dynamics across health systems, providers, payers, patients, and pharma/medtech partners, and work through procurement processes such as value analysis committees and IT/security reviews Advise on clinical validation and evidence generation strategies (pilots, real-world evidence, clinical studies) that support adoption and fundraising Support therapeutics and device startups on IP strategy, academic tech transfer and licensing, and partnering or exit pathways with pharma and medtech companies Help clients identify and evaluate development partners such as CROs, CDMOs, and contract manufacturers Help clients understand data privacy, security, and interoperability requirements (e.g., HIPAA, HL7/FHIR, SOC 2) Advise on healthcare-specific non-dilutive funding, such as NIH SBIR/STTR, ARPA-H, BARDA, and disease foundation grants All sectors: Maintain awareness of industry trends (e.g., Healthcare, SaaS, and emerging tech sectors), with depth in digital health, medtech, therapeutics, AI in healthcare, healthcare venture investment, and changes in healthcare policy and reimbursement 15% Data Management, Reporting & Insights Track program metrics, client progress, and outcomes for internal and external reporting across all three accelerators and alumni 5% Ecosystem Engagement & Special Projects Support sourcing and evaluation of new startup opportunities and program applicants for all three accelerators Assist with pitch competitions, due diligence, and deal flow activities , including market, clinical, and regulatory diligence on healthcare ventures Build and maintain relationships with software and healthcare ecosystem partners, such as health systems, academic medical centers, tech transfer offices, sector-focused VCs and angels, and corporate strategic investors Represent the organization at events and within the startup ecosystem Participate in strategic initiatives and cross-functional projects Physical Demands/Working Conditions Prolonged periods sitting at a desk and working on a computer Frequent use of standard office equipment such as computers, phones, photocopiers, and printers Ability to lift up to 15 pounds at times (e.g., files, office supplies) Occasional standing, walking, bending, or reaching Work is typically performed in a professional office environment May require occasional travel or attendance at offsite meetings or events Normal visual acuity for reading and computer work Ability to communicate effectively in person and via electronic means Must reside in Cleveland Ohio Required Qualifications Education, Training and/or Experience Education & Experience Bachelor's degree in business, STEM, life sciences, biomedical engineering, public health, or related field 3+ years of experience in healthtech commercialization, startups, venture, consulting, research, or accelerator/incubator environments Experience supporting both software/tech startups and healthcare companies, with hands-on healthcare commercialization experience (e.g., regulatory strategy, reimbursement, clinical adoption, health system sales, or drug/device development) Experience working with or within venture capital, angel networks, or corporate venture, including familiarity with fundraising stages, deal terms, and investor diligence Experience managing programs, cohorts, or mentor/advisor networks Knowledge, Skills & Abilities Working knowledge of the U.S. healthcare system, including providers, payers, health systems, value-based care, and reimbursement Familiarity with FDA regulatory pathways for medical devices, digital health, and therapeutics, and with healthcare compliance requirements (e.g., HIPAA) Understanding of SaaS business models and metrics Understanding of venture financing from pre-seed through Series A . click apply for full job details
11/13/2026
Full time
Description: Position Summary: The Venture Program Manager supports high-potential startups in the Trailblazer Accelerator Program. The role manages three accelerators: the Software Accelerator, the Digital Health Accelerator, and the Med Device + Therapeutics Accelerator. As the connective tissue across all three, this person manages programming, coordinates EIRs, SMEs and mentors, and directly supports both active cohort companies and Trailblazer alumni. This individual also serves as the assigned Venture Analyst for a portfolio of companies drawn from all three cohorts. For those companies, they deliver strategic, research-driven insights that speed up growth and fundraising readiness. This includes market research, commercialization strategy, financial modeling, and investor readiness support, tailored to each company's sector. For healthcare companies, this means expertise in regulatory, reimbursement, clinical, and development pathways. This role sits at the intersection of relationship management, program operations, and venture analysis. It requires strong organizational and communication skills, analytical thinking, and the ability to manage multiple client engagements and programs at the same time. The Venture Program Manager will also help improve program design, track outcomes, and strengthen the broader startup ecosystem. Requirements: Essential Job Functions 55% Client Journey Management & Program Delivery Serve as the primary relationship manager and trusted advisor for startups participating in Trailblazer programs , including active cohort companies in the Software, Digital Health, and Med Device + Therapeutics Accelerators Lead onboarding and ensure clients are effectively integrated into program resources and offerings Coordinate and support the delivery of program elements such as weekly workshops, events, and showcases, including outreach to SMEs & speakers across all three accelerators Create and maintain the annual calendar of program schedules for all three accelerators, keeping it updated with changes arising due to speaker availability or conflicting events Shape curriculum for each accelerator, adjusting programming to its sector and stage. For the healthcare accelerators, this covers topics such as regulatory strategy, reimbursement, clinical validation, IP, and selling to health systems. Build and manage the mentor and SME network across all three accelerators. Match mentors to companies based on need, and recruit healthcare experts such as clinicians, health system innovation leaders, regulatory and reimbursement consultants, pharma/medtech business development leaders, and healthcare-focused investors. Find opportunities for shared programming and peer connections across the three cohorts Act as the voice of the client by identifying trends, gaps, and opportunities to improve program effectiveness Maintain ongoing engagement through regular check-ins, tracking client goals, milestones, and support needs Connect clients to internal and external resources (mentors, advisors, partners, investors, and, for healthcare clients, clinical advisors, health systems, payers, and regulatory and reimbursement experts, etc.) Provide ongoing support to Trailblazer alumni, including resource connections, investor introductions, and continued engagement after the program Identify opportunities for client growth, collaboration, and continued engagement 25% Venture Analysis & Client Advisory Support Serve as assigned Venture Analyst for a portfolio of companies across all three accelerators. All assigned companies: Conduct and deliver research to support client growth, including: Market sizing and customer segmentation Competitive landscape analysis Go-to-market and pricing strategies Use case and stakeholder identification Identifying commercialization milestones and regulatory requirements that inform growth and acquisition strategies Assist in development of financial models and projections , including unit economics and capital requirements Help create or refine investor-facing materials such as pitch decks Support fundraising strategy, including investor targeting, round sizing, valuation, cap table basics, term sheet review, and due diligence preparation Advise on non-dilutive funding strategies, such as SBIR/STTR and federal, state, and foundation grants Generate lead lists of potential customers, investors, and strategic partners Software Accelerator companies: Advise on SaaS business models, pricing, and key metrics such as ARR/MRR, CAC, LTV, churn, and burn multiple Support go-to-market strategy, including sales-led and product-led growth motions and early customer acquisition Digital Health and Med Device + Therapeutics Accelerator companies: Guide startups on regulatory strategy, working with regulatory SMEs as needed. For devices and digital health, this includes FDA pathways (510(k), De Novo, PMA), Software as a Medical Device (SaMD), and CLIA/LDT considerations. For therapeutics, it includes the drug and biologic development pathway (preclinical, IND, Phase I-III, NDA/BLA) and expedited or special designations (e.g., Orphan, Breakthrough, Fast Track). Support reimbursement and market access planning, including CPT/HCPCS coding, coverage and payment pathways (CMS and commercial payers), and value-based care models Help clients map healthcare buyer dynamics across health systems, providers, payers, patients, and pharma/medtech partners, and work through procurement processes such as value analysis committees and IT/security reviews Advise on clinical validation and evidence generation strategies (pilots, real-world evidence, clinical studies) that support adoption and fundraising Support therapeutics and device startups on IP strategy, academic tech transfer and licensing, and partnering or exit pathways with pharma and medtech companies Help clients identify and evaluate development partners such as CROs, CDMOs, and contract manufacturers Help clients understand data privacy, security, and interoperability requirements (e.g., HIPAA, HL7/FHIR, SOC 2) Advise on healthcare-specific non-dilutive funding, such as NIH SBIR/STTR, ARPA-H, BARDA, and disease foundation grants All sectors: Maintain awareness of industry trends (e.g., Healthcare, SaaS, and emerging tech sectors), with depth in digital health, medtech, therapeutics, AI in healthcare, healthcare venture investment, and changes in healthcare policy and reimbursement 15% Data Management, Reporting & Insights Track program metrics, client progress, and outcomes for internal and external reporting across all three accelerators and alumni 5% Ecosystem Engagement & Special Projects Support sourcing and evaluation of new startup opportunities and program applicants for all three accelerators Assist with pitch competitions, due diligence, and deal flow activities , including market, clinical, and regulatory diligence on healthcare ventures Build and maintain relationships with software and healthcare ecosystem partners, such as health systems, academic medical centers, tech transfer offices, sector-focused VCs and angels, and corporate strategic investors Represent the organization at events and within the startup ecosystem Participate in strategic initiatives and cross-functional projects Physical Demands/Working Conditions Prolonged periods sitting at a desk and working on a computer Frequent use of standard office equipment such as computers, phones, photocopiers, and printers Ability to lift up to 15 pounds at times (e.g., files, office supplies) Occasional standing, walking, bending, or reaching Work is typically performed in a professional office environment May require occasional travel or attendance at offsite meetings or events Normal visual acuity for reading and computer work Ability to communicate effectively in person and via electronic means Must reside in Cleveland Ohio Required Qualifications Education, Training and/or Experience Education & Experience Bachelor's degree in business, STEM, life sciences, biomedical engineering, public health, or related field 3+ years of experience in healthtech commercialization, startups, venture, consulting, research, or accelerator/incubator environments Experience supporting both software/tech startups and healthcare companies, with hands-on healthcare commercialization experience (e.g., regulatory strategy, reimbursement, clinical adoption, health system sales, or drug/device development) Experience working with or within venture capital, angel networks, or corporate venture, including familiarity with fundraising stages, deal terms, and investor diligence Experience managing programs, cohorts, or mentor/advisor networks Knowledge, Skills & Abilities Working knowledge of the U.S. healthcare system, including providers, payers, health systems, value-based care, and reimbursement Familiarity with FDA regulatory pathways for medical devices, digital health, and therapeutics, and with healthcare compliance requirements (e.g., HIPAA) Understanding of SaaS business models and metrics Understanding of venture financing from pre-seed through Series A . click apply for full job details
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 15 The Team: Enterprise Technology & Platforms delivers cross-enterprise technology products, services, and capabilities to S&P Global's organizations and employees worldwide. The Developer Experience and Product Enablement function will own and evolve the enterprise product and software development lifecycle toolchain - the agentic PDLC - bringing together platforms, governance, support, productivity insights, and AI-native product management and engineering capabilities. It spans the full path from discovery and customer insight through definition, design, build, release, and in-market measurement, treating product management and engineering as one connected system rather than two adjacent toolsets. The team will operate as an enterprise hub, partnering closely with divisional CTO and product organizations and embedded practitioners to preserve business context while creating a consistent, scalable experience for both builders and the product leaders who direct them. Responsibilities and Impact: Approximately 10,000 developers across S&P Global build software on a common toolchain, and the product managers, designers, and analysts who decide what gets built work alongside them on a second, largely disconnected one. This role owns both and joins them. That toolchain is critical infrastructure for product discovery, software delivery, engineering productivity, security, resilience, and AI-native development. The role will reduce fragmentation and duplication, close the handoff gaps between product intent and shipped software, strengthen governance and support, and make developer and product experience a measurable strategic capability. Set the enterprise Developer Experience and Product Enablement strategy, product vision, roadmap, operating model, and investment priorities in partnership with the CIO leadership team, divisional CTOs, divisional heads of product, and other senior technology and product leaders. Own the full lifecycle of enterprise software development platforms and tools, including source code management, code collaboration, CI/CD, build engineering, developer environments, code quality and scanning, cloud development infrastructure, and related integrations. Own the full lifecycle of enterprise product management platforms and tools, including customer and market research repositories, idea intake and opportunity assessment, roadmapping and portfolio planning, requirements and specification authoring, design and prototyping, work management and backlog tooling, experimentation and feature management, product analytics, and voice-of-customer and feedback aggregation. Connect the two halves into a single agentic PDLC, establishing the traceable thread from customer insight to opportunity, specification, design, commit, release, and in-market outcome, so that product intent, engineering work, and measured impact reconcile in one system of record rather than in status decks. Manage the toolchain as a coherent portfolio of enterprise products, with clear customer outcomes, service levels, adoption goals, cost transparency, platform health measures, and accountable product ownership. Build a trusted partnership model with divisional CTOs, heads of product, executive sponsors, and embedded divisional practitioners to align enterprise standards with business-specific product and engineering requirements. Lead the consolidation of fragmented tooling, resources, licenses, support processes, and automation across both the product and engineering estates, reducing duplication while managing transitions without disrupting delivery. Establish a scalable support and self-service ecosystem for developers and product teams, including developer and product portals, template and artifact libraries, knowledge management, onboarding, access and license management, AI-assisted triage, and expert escalation. Own advocacy and community across both disciplines, including communities of practice, technical and product evangelism, onboarding and enablement content, craft standards for specifications and discovery practice, change communications, and structured feedback loops that earn adoption rather than mandate it. Own the innersource ecosystem, applying open-source working practice to proprietary code so that shared libraries, contribution standards, maintainer stewardship, and IP guardrails make reuse across divisions the default rather than the exception. Define and govern the enterprise approach to AI-native and agentic product development and software engineering, including approved tools, guardrails, model and data access, reusable agent workflows spanning research synthesis, specification drafting, prototype generation, code generation, and release readiness, platform integrations, experimentation, and responsible adoption. Create an enterprise measurement system for product and developer productivity and experience, including DORA metrics, cycle time from idea to release, adoption and utilization measures, tool ROI, practitioner sentiment, friction mapping, product outcome and experimentation results, and executive reporting. Build and lead a high-performing global organization across platform engineering, product management, product operations, design and research enablement, developer support, data and analytics, and forward-deployed AI engineering, with clear accountability and a strong talent strategy. Maintain strong operational rigor, security, resilience, financial management, vendor governance, and continuous improvement across the enterprise toolchain. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $220,000 to $350,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: A proven enterprise technology leader who has previously built, transformed, and operated a large-scale Developer Experience, developer platform, DevSecOps, or software engineering enablement function. Minimum of 15 years of progressive technology leadership experience, including responsibility for globally scaled engineering platforms, products, or shared services. Has held enterprise decision rights over tooling used by teams outside their own reporting line, with examples of contested standardization decisions reached alongside divisional CTOs and the trade-offs accepted on risk, cost, and developer experience. Direct ownership of modern product and software development lifecycle platforms in production, including design, source control, CI/CD, building systems, artifact management, developer environments, cloud development infrastructure, application security tooling, and platform integrations. Has owned a platform product roadmap with developers as the customer, including at least one decision to retire or deprioritize a tool that still had an installed user base. Has consolidated overlapping toolchains across multiple business units, and can speak to what was retired, what was recovered in licenses and effort, and how migrations were sequenced without interrupting delivery. Has rolled out AI-assisted development tooling to a developer population at scale, with measured adoption to show for it and defensible answers on guardrails, intellectual property, and model access. Has hired, built, and led a globally distributed organization spanning platform engineering, product management, developer support, and analytics. Excellent executive communication and stakeholder management skills, including the ability to translate technical complexity into clear business decisions, trade-offs, and measurable outcomes. Undergraduate degree required; advanced degree or equivalent relevant experience preferred. Additional Preferred Qualifications: Experience operating developer platforms in a highly regulated, security-conscious, or financial services environment. Experience designing hub-and-spoke operating models that combine enterprise platform ownership with embedded divisional engineering expertise. Has stood up a developer productivity measurement program - DORA metrics, developer sentiment research, adoption and cost data - and used its findings to change a roadmap or investment decision. Experience with enterprise platforms and integrations such as GitHub, Jira, Azure DevOps, Figma, Playwright, CI/CD systems, artifact repositories, developer portals, and API or model context protocol integration layers. Track record of using automation, self-service, data, and AI to improve developer experience and scale support without compromising quality or control. Actively maintains an external view of engineering platform and AI-assisted development practice - through vendor and peer networks, industry forums, or open-source and community participation. . click apply for full job details
11/13/2026
Full time
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 15 The Team: Enterprise Technology & Platforms delivers cross-enterprise technology products, services, and capabilities to S&P Global's organizations and employees worldwide. The Developer Experience and Product Enablement function will own and evolve the enterprise product and software development lifecycle toolchain - the agentic PDLC - bringing together platforms, governance, support, productivity insights, and AI-native product management and engineering capabilities. It spans the full path from discovery and customer insight through definition, design, build, release, and in-market measurement, treating product management and engineering as one connected system rather than two adjacent toolsets. The team will operate as an enterprise hub, partnering closely with divisional CTO and product organizations and embedded practitioners to preserve business context while creating a consistent, scalable experience for both builders and the product leaders who direct them. Responsibilities and Impact: Approximately 10,000 developers across S&P Global build software on a common toolchain, and the product managers, designers, and analysts who decide what gets built work alongside them on a second, largely disconnected one. This role owns both and joins them. That toolchain is critical infrastructure for product discovery, software delivery, engineering productivity, security, resilience, and AI-native development. The role will reduce fragmentation and duplication, close the handoff gaps between product intent and shipped software, strengthen governance and support, and make developer and product experience a measurable strategic capability. Set the enterprise Developer Experience and Product Enablement strategy, product vision, roadmap, operating model, and investment priorities in partnership with the CIO leadership team, divisional CTOs, divisional heads of product, and other senior technology and product leaders. Own the full lifecycle of enterprise software development platforms and tools, including source code management, code collaboration, CI/CD, build engineering, developer environments, code quality and scanning, cloud development infrastructure, and related integrations. Own the full lifecycle of enterprise product management platforms and tools, including customer and market research repositories, idea intake and opportunity assessment, roadmapping and portfolio planning, requirements and specification authoring, design and prototyping, work management and backlog tooling, experimentation and feature management, product analytics, and voice-of-customer and feedback aggregation. Connect the two halves into a single agentic PDLC, establishing the traceable thread from customer insight to opportunity, specification, design, commit, release, and in-market outcome, so that product intent, engineering work, and measured impact reconcile in one system of record rather than in status decks. Manage the toolchain as a coherent portfolio of enterprise products, with clear customer outcomes, service levels, adoption goals, cost transparency, platform health measures, and accountable product ownership. Build a trusted partnership model with divisional CTOs, heads of product, executive sponsors, and embedded divisional practitioners to align enterprise standards with business-specific product and engineering requirements. Lead the consolidation of fragmented tooling, resources, licenses, support processes, and automation across both the product and engineering estates, reducing duplication while managing transitions without disrupting delivery. Establish a scalable support and self-service ecosystem for developers and product teams, including developer and product portals, template and artifact libraries, knowledge management, onboarding, access and license management, AI-assisted triage, and expert escalation. Own advocacy and community across both disciplines, including communities of practice, technical and product evangelism, onboarding and enablement content, craft standards for specifications and discovery practice, change communications, and structured feedback loops that earn adoption rather than mandate it. Own the innersource ecosystem, applying open-source working practice to proprietary code so that shared libraries, contribution standards, maintainer stewardship, and IP guardrails make reuse across divisions the default rather than the exception. Define and govern the enterprise approach to AI-native and agentic product development and software engineering, including approved tools, guardrails, model and data access, reusable agent workflows spanning research synthesis, specification drafting, prototype generation, code generation, and release readiness, platform integrations, experimentation, and responsible adoption. Create an enterprise measurement system for product and developer productivity and experience, including DORA metrics, cycle time from idea to release, adoption and utilization measures, tool ROI, practitioner sentiment, friction mapping, product outcome and experimentation results, and executive reporting. Build and lead a high-performing global organization across platform engineering, product management, product operations, design and research enablement, developer support, data and analytics, and forward-deployed AI engineering, with clear accountability and a strong talent strategy. Maintain strong operational rigor, security, resilience, financial management, vendor governance, and continuous improvement across the enterprise toolchain. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $220,000 to $350,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: A proven enterprise technology leader who has previously built, transformed, and operated a large-scale Developer Experience, developer platform, DevSecOps, or software engineering enablement function. Minimum of 15 years of progressive technology leadership experience, including responsibility for globally scaled engineering platforms, products, or shared services. Has held enterprise decision rights over tooling used by teams outside their own reporting line, with examples of contested standardization decisions reached alongside divisional CTOs and the trade-offs accepted on risk, cost, and developer experience. Direct ownership of modern product and software development lifecycle platforms in production, including design, source control, CI/CD, building systems, artifact management, developer environments, cloud development infrastructure, application security tooling, and platform integrations. Has owned a platform product roadmap with developers as the customer, including at least one decision to retire or deprioritize a tool that still had an installed user base. Has consolidated overlapping toolchains across multiple business units, and can speak to what was retired, what was recovered in licenses and effort, and how migrations were sequenced without interrupting delivery. Has rolled out AI-assisted development tooling to a developer population at scale, with measured adoption to show for it and defensible answers on guardrails, intellectual property, and model access. Has hired, built, and led a globally distributed organization spanning platform engineering, product management, developer support, and analytics. Excellent executive communication and stakeholder management skills, including the ability to translate technical complexity into clear business decisions, trade-offs, and measurable outcomes. Undergraduate degree required; advanced degree or equivalent relevant experience preferred. Additional Preferred Qualifications: Experience operating developer platforms in a highly regulated, security-conscious, or financial services environment. Experience designing hub-and-spoke operating models that combine enterprise platform ownership with embedded divisional engineering expertise. Has stood up a developer productivity measurement program - DORA metrics, developer sentiment research, adoption and cost data - and used its findings to change a roadmap or investment decision. Experience with enterprise platforms and integrations such as GitHub, Jira, Azure DevOps, Figma, Playwright, CI/CD systems, artifact repositories, developer portals, and API or model context protocol integration layers. Track record of using automation, self-service, data, and AI to improve developer experience and scale support without compromising quality or control. Actively maintains an external view of engineering platform and AI-assisted development practice - through vendor and peer networks, industry forums, or open-source and community participation. . click apply for full job details
