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technical project manager remote
IT Manager - Product Management (IT Boundary Applications and Analytics)
Ferguson Newport News, Virginia
This job is with Ferguson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. IT Manager - Product Management (IT Boundary Applications and Analytics) Are you a product leader who enjoys connecting business needs with technology solutions and developing high-performing teams? Join our IT Boundary Applications and Analytics team to lead a team of Product Owners responsible for shaping product strategy, modernizing applications, and delivering scalable technology solutions that support the evolving needs of the business. You'll partner across business and technology teams to set priorities, strengthen product and delivery practices, and help drive meaningful transformation across the organization. Location: This is a Hybrid role based out of our HQ location in Newport News, VA, in accordance with our Flex schedule; 3 days office / 2 days remote. Duties and Responsibilities: Manage delivery of the IT and product strategy and roadmap, providing vision and guidance aligned with business goals and priorities. Lead, coach, and develop Product Owners; establish clear expectations, strengthen prioritization and stakeholder-management capabilities, and foster accountability and continuous learning. Partner with business, Product, Architecture, Engineering, UX, Infrastructure, Security, and other IT teams to align objectives, prioritize initiatives, define timelines, and resolve dependencies. Guide the development and standardization of product and IT processes, policies, delivery practices, operational-readiness expectations, and performance metrics. Optimize the design, development, operation, reliability, and support of IT systems and platform capabilities while balancing speed, quality, risk, and technical debt. Drive modernization of legacy applications and delivery of scalable, secure, and maintainable solutions using appropriate modern architectural patterns. Review solution approaches, support sound technical and product decisions, mitigate delivery risks, and remove organizational impediments or escalate issues as needed. Improve delivery predictability, product quality, platform performance, operational excellence, and customer and business outcomes. Organize the preparation of technical and product reports, metrics, roadmaps, and status updates for management and key stakeholders. Lead teams through technology and organizational change while promoting collaboration, innovation, clear communication, and continuous improvement. Adhere to Company compliance and Health, Safety and Environment (HSE) policies, procedures, and requirements. Maintain regular and reliable attendance. Perform other duties as assigned. Qualifications and Requirements: 3+ years of product management, product ownership, technology delivery, or related experience, including 2+ years of people or team leadership experience. Bachelor degree in Computer Science, Engineering, Information Technology, Business, or a related field, or equivalent relevant experience. Experience leading Product Owners or cross-functional technology teams and translating business priorities into product strategy, roadmaps, requirements, and delivery plans. Experience with application modernization, digital transformation, enterprise platforms, or complex technology initiatives. Working knowledge of modern application architectures, APIs, microservices, integrations, cloud-native services, scalability, resiliency, security, and operational support. Experience in Agile product delivery and the ability to evaluate trade-offs among business value, delivery risk, technical debt, and long-term sustainability. Strong leadership, coaching, communication, stakeholder management, problem-solving, and cross-functional collaboration skills. Desired Prior hands-on experience in software development, architecture, engineering, or technical product delivery. Experience leading teams through organizational change, platform modernization, or large-scale transformation. Experience establishing product-delivery metrics, demand-intake practices, operational-readiness standards, or portfolio reporting. Relevant product management, Agile, cloud, technology, or leadership certification. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $7,568.91 - $13,247.76 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
11/14/2026
Full time
This job is with Ferguson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. IT Manager - Product Management (IT Boundary Applications and Analytics) Are you a product leader who enjoys connecting business needs with technology solutions and developing high-performing teams? Join our IT Boundary Applications and Analytics team to lead a team of Product Owners responsible for shaping product strategy, modernizing applications, and delivering scalable technology solutions that support the evolving needs of the business. You'll partner across business and technology teams to set priorities, strengthen product and delivery practices, and help drive meaningful transformation across the organization. Location: This is a Hybrid role based out of our HQ location in Newport News, VA, in accordance with our Flex schedule; 3 days office / 2 days remote. Duties and Responsibilities: Manage delivery of the IT and product strategy and roadmap, providing vision and guidance aligned with business goals and priorities. Lead, coach, and develop Product Owners; establish clear expectations, strengthen prioritization and stakeholder-management capabilities, and foster accountability and continuous learning. Partner with business, Product, Architecture, Engineering, UX, Infrastructure, Security, and other IT teams to align objectives, prioritize initiatives, define timelines, and resolve dependencies. Guide the development and standardization of product and IT processes, policies, delivery practices, operational-readiness expectations, and performance metrics. Optimize the design, development, operation, reliability, and support of IT systems and platform capabilities while balancing speed, quality, risk, and technical debt. Drive modernization of legacy applications and delivery of scalable, secure, and maintainable solutions using appropriate modern architectural patterns. Review solution approaches, support sound technical and product decisions, mitigate delivery risks, and remove organizational impediments or escalate issues as needed. Improve delivery predictability, product quality, platform performance, operational excellence, and customer and business outcomes. Organize the preparation of technical and product reports, metrics, roadmaps, and status updates for management and key stakeholders. Lead teams through technology and organizational change while promoting collaboration, innovation, clear communication, and continuous improvement. Adhere to Company compliance and Health, Safety and Environment (HSE) policies, procedures, and requirements. Maintain regular and reliable attendance. Perform other duties as assigned. Qualifications and Requirements: 3+ years of product management, product ownership, technology delivery, or related experience, including 2+ years of people or team leadership experience. Bachelor degree in Computer Science, Engineering, Information Technology, Business, or a related field, or equivalent relevant experience. Experience leading Product Owners or cross-functional technology teams and translating business priorities into product strategy, roadmaps, requirements, and delivery plans. Experience with application modernization, digital transformation, enterprise platforms, or complex technology initiatives. Working knowledge of modern application architectures, APIs, microservices, integrations, cloud-native services, scalability, resiliency, security, and operational support. Experience in Agile product delivery and the ability to evaluate trade-offs among business value, delivery risk, technical debt, and long-term sustainability. Strong leadership, coaching, communication, stakeholder management, problem-solving, and cross-functional collaboration skills. Desired Prior hands-on experience in software development, architecture, engineering, or technical product delivery. Experience leading teams through organizational change, platform modernization, or large-scale transformation. Experience establishing product-delivery metrics, demand-intake practices, operational-readiness standards, or portfolio reporting. Relevant product management, Agile, cloud, technology, or leadership certification. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $7,568.91 - $13,247.76 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
The Phoenix Group
Support Center Analyst
The Phoenix Group Mundelein, Illinois
Job Description Role Overview The Support Center Analyst owns first-line support for attorneys, professionals, and corporate users, resolving hardware, software, application, account, and connectivity issues through phone, email, and remote support channels. This role combines technical troubleshooting, service management, user administration, documentation, and cross-functional collaboration while delivering responsive, high-quality support in a fast-paced environment. Key Responsibilities Provide Tier 1 help desk and service desk support through phone, email, chat, and remote support tools. Troubleshoot and resolve Windows 11 Enterprise, Microsoft 365, desktop hardware, software applications, printing, and connectivity issues. Log, categorize, prioritize, document, and manage incidents and service requests in ServiceNow or a similar IT service management platform, targeting resolution within 15 minutes when possible. Support user onboarding, offboarding, account transfers, access changes, and employee lifecycle activities. Administer user accounts, groups, permissions, and password-related requests using Active Directory, Azure Active Directory, Microsoft Entra ID, and Active Directory Users and Computers (ADUC). Assist with Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM), multi-factor authentication (MFA), and mobile device administration. Troubleshoot remote access and connectivity issues involving virtual private networks (VPN), Remote Desktop Protocol (RDP), Azure Virtual Desktop (AVD), wireless networks, and mobile devices. Manage Microsoft Exchange distribution lists and provide assistance with email administration. Support email security and spam management using Mimecast. Monitor cybersecurity alerts through enterprise security monitoring and event management tools. Maintain accurate ticket notes, technical procedures, troubleshooting guides, and knowledge base articles. Collaborate with Tier 2 and Tier 3 support teams, system administrators, cybersecurity teams, and other IT groups to resolve escalated issues. Participate in infrastructure testing, quality assurance, technology projects, service improvements, and support process optimization. Assist with technical reporting, system notifications, planned maintenance communications, and service updates. Participate in a rotating after-hours and weekend on-call schedule. Core Qualifications & Requirements High school diploma or GED required. Experience providing Tier 1 help desk, service desk, desktop support, or end-user technical support in a professional or enterprise environment. Strong working knowledge of Windows 11 Enterprise and Microsoft 365 applications. Experience using ServiceNow or a comparable IT ticketing, incident management, or service management system. Familiarity with Active Directory, Microsoft Entra ID, Azure AD, MFA, Intune, and user account administration. Knowledge of remote access and connectivity technologies, including VPN, RDP, AVD, wireless networking, and mobile devices. Strong troubleshooting, analytical, and problem-solving skills with the ability to independently resolve common technical issues. Excellent customer service and communication skills, including the ability to explain technical concepts to non-technical users. Strong organizational skills with the ability to manage multiple incidents and service requests in a high-volume, fast-paced environment. Ability to collaborate effectively with IT teams and escalate complex issues appropriately. Flexibility to participate in rotating after-hours and weekend on-call coverage. Nice-to-Have Qualifications Associate's degree in Computer Information Systems, Computer Science, or a related discipline. Relevant IT certifications. Experience supporting attorneys, executives, or professional users in a law firm or professional services environment. Experience with PowerShell scripting, automation, or basic systems administration. Familiarity with legal applications and document management systems. Experience with Microsoft Exchange administration and distribution lists. Knowledge of Mimecast, LogRhythm, or similar email security, cybersecurity monitoring, and event management platforms. Exposure to MECM, Microsoft Intune, and enterprise endpoint management. Experience supporting users across multiple offices, geographic regions, or time zones. Core Technical Skills Operating Systems: Windows 11 Enterprise, desktop troubleshooting Productivity & Collaboration: Microsoft 365, Microsoft Exchange, email administration Identity & Access: Active Directory, ADUC, Azure AD, Microsoft Entra ID, user accounts, permissions, MFA Endpoint & Device Management: Microsoft Intune, MECM, mobile device administration Remote Connectivity: VPN, RDP, Azure Virtual Desktop (AVD), wireless networking IT Service Management: ServiceNow, ITSM, incident management, service requests, ticket documentation Security & Monitoring: Mimecast, LogRhythm, email security, spam management, cybersecurity alerts Scripting & Administration: PowerShell, basic systems administration, knowledge base documentation Career Impact Build broad enterprise IT expertise while supporting a sophisticated professional services environment and gaining hands-on exposure to Microsoft technologies, cybersecurity, endpoint management, and advanced technical support teams.
11/14/2026
Full time
Job Description Role Overview The Support Center Analyst owns first-line support for attorneys, professionals, and corporate users, resolving hardware, software, application, account, and connectivity issues through phone, email, and remote support channels. This role combines technical troubleshooting, service management, user administration, documentation, and cross-functional collaboration while delivering responsive, high-quality support in a fast-paced environment. Key Responsibilities Provide Tier 1 help desk and service desk support through phone, email, chat, and remote support tools. Troubleshoot and resolve Windows 11 Enterprise, Microsoft 365, desktop hardware, software applications, printing, and connectivity issues. Log, categorize, prioritize, document, and manage incidents and service requests in ServiceNow or a similar IT service management platform, targeting resolution within 15 minutes when possible. Support user onboarding, offboarding, account transfers, access changes, and employee lifecycle activities. Administer user accounts, groups, permissions, and password-related requests using Active Directory, Azure Active Directory, Microsoft Entra ID, and Active Directory Users and Computers (ADUC). Assist with Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM), multi-factor authentication (MFA), and mobile device administration. Troubleshoot remote access and connectivity issues involving virtual private networks (VPN), Remote Desktop Protocol (RDP), Azure Virtual Desktop (AVD), wireless networks, and mobile devices. Manage Microsoft Exchange distribution lists and provide assistance with email administration. Support email security and spam management using Mimecast. Monitor cybersecurity alerts through enterprise security monitoring and event management tools. Maintain accurate ticket notes, technical procedures, troubleshooting guides, and knowledge base articles. Collaborate with Tier 2 and Tier 3 support teams, system administrators, cybersecurity teams, and other IT groups to resolve escalated issues. Participate in infrastructure testing, quality assurance, technology projects, service improvements, and support process optimization. Assist with technical reporting, system notifications, planned maintenance communications, and service updates. Participate in a rotating after-hours and weekend on-call schedule. Core Qualifications & Requirements High school diploma or GED required. Experience providing Tier 1 help desk, service desk, desktop support, or end-user technical support in a professional or enterprise environment. Strong working knowledge of Windows 11 Enterprise and Microsoft 365 applications. Experience using ServiceNow or a comparable IT ticketing, incident management, or service management system. Familiarity with Active Directory, Microsoft Entra ID, Azure AD, MFA, Intune, and user account administration. Knowledge of remote access and connectivity technologies, including VPN, RDP, AVD, wireless networking, and mobile devices. Strong troubleshooting, analytical, and problem-solving skills with the ability to independently resolve common technical issues. Excellent customer service and communication skills, including the ability to explain technical concepts to non-technical users. Strong organizational skills with the ability to manage multiple incidents and service requests in a high-volume, fast-paced environment. Ability to collaborate effectively with IT teams and escalate complex issues appropriately. Flexibility to participate in rotating after-hours and weekend on-call coverage. Nice-to-Have Qualifications Associate's degree in Computer Information Systems, Computer Science, or a related discipline. Relevant IT certifications. Experience supporting attorneys, executives, or professional users in a law firm or professional services environment. Experience with PowerShell scripting, automation, or basic systems administration. Familiarity with legal applications and document management systems. Experience with Microsoft Exchange administration and distribution lists. Knowledge of Mimecast, LogRhythm, or similar email security, cybersecurity monitoring, and event management platforms. Exposure to MECM, Microsoft Intune, and enterprise endpoint management. Experience supporting users across multiple offices, geographic regions, or time zones. Core Technical Skills Operating Systems: Windows 11 Enterprise, desktop troubleshooting Productivity & Collaboration: Microsoft 365, Microsoft Exchange, email administration Identity & Access: Active Directory, ADUC, Azure AD, Microsoft Entra ID, user accounts, permissions, MFA Endpoint & Device Management: Microsoft Intune, MECM, mobile device administration Remote Connectivity: VPN, RDP, Azure Virtual Desktop (AVD), wireless networking IT Service Management: ServiceNow, ITSM, incident management, service requests, ticket documentation Security & Monitoring: Mimecast, LogRhythm, email security, spam management, cybersecurity alerts Scripting & Administration: PowerShell, basic systems administration, knowledge base documentation Career Impact Build broad enterprise IT expertise while supporting a sophisticated professional services environment and gaining hands-on exposure to Microsoft technologies, cybersecurity, endpoint management, and advanced technical support teams.
Raytheon
Systems Engineer I- Onsite
Raytheon Tewksbury, Massachusetts
Date Posted: 2026-09-14 Country: United States of America Location: US-MA-TEWKSBURY-TB2 50 Apple Hill Dr SUDBURY BLDG, Tewksbury Tb2 200 Sudbury Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required after day 1 Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX. What You Will Do The Systems Engineering and Test Capabilities (SE&TC) Discipline organization is the central focus for Mission Systems Integration activities within Raytheon, responsible for defining customer needs, functional and product architecture, requirements definition and decomposition, Model Based Systems Engineering (MBSE), system performance, System Security Engineering (SSE), integration and system level testing, identifying and resolving hardware, software, and networking issues, and developing automated or operator-driven tests in support of system-level integration, verification and validation. Support engineering activities related to testing and troubleshooting of hardware and software Functional analysis of real world and test data; trade studies to bring advanced features to fielded system Support troubleshooting and failure data analyses, including root cause and corrective action processes and advanced use of lab or field test equipment System integration and test support, possibly including live fire test events Complete and compile detailed performance evaluations, including the use of analysis tools, such as MATLAB Support qualification of our products Sustainment/Depot returns and repair Maintain engineering specifications (DS, ARD, etc.) & drawing (Schematics & Assembly Drawings) Prepare and present results in reports and briefings to internal or external stakeholders Maintain engineering databases Participate in periodic team meetings, interface teleconference meetings, working group meetings Collaborate with cross-product teams including Chief Engineers, Program Directors and Program Managers Applying advanced logistics principles to develop complex program level concepts and plans Occasional Domestic and International Travel May Be Required. This job is posted as ONSITE, and is based at Raytheon's Tewksbury, MA facility. What You Will Learn After completion of comprehensive on-the-job training, the candidate will be a part of a team supporting Systems Engineering, Systems Integration & Test activities across the product development life cycle. Qualifications You Must Have Bachelor's degree in Electrical Engineering, Computer Engineering or related Science, Technology, Engineering or Mathematics (STEM) major obtained by start date. Experience may be obtained through on-the-job experience, research, coursework, or projects. Qualifications We Prefer Experience with various areas of the Technical Data Package (drawings, parts lists, and electrical schematics) and experience generating/interpreting Parts List Experience reviewing and understanding system drawings Experience in understanding a generation breakdown Experience with Microsoft Office applications including Microsoft Excel and PowerPoint Supply chain familiarity Experience with or exposure to various military platforms such as ships, ground combat systems, fixed and rotary wing aircraft Experience working in a project management environment Strong interpersonal and communication skills What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/13/2026
Full time
Date Posted: 2026-09-14 Country: United States of America Location: US-MA-TEWKSBURY-TB2 50 Apple Hill Dr SUDBURY BLDG, Tewksbury Tb2 200 Sudbury Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required after day 1 Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX. What You Will Do The Systems Engineering and Test Capabilities (SE&TC) Discipline organization is the central focus for Mission Systems Integration activities within Raytheon, responsible for defining customer needs, functional and product architecture, requirements definition and decomposition, Model Based Systems Engineering (MBSE), system performance, System Security Engineering (SSE), integration and system level testing, identifying and resolving hardware, software, and networking issues, and developing automated or operator-driven tests in support of system-level integration, verification and validation. Support engineering activities related to testing and troubleshooting of hardware and software Functional analysis of real world and test data; trade studies to bring advanced features to fielded system Support troubleshooting and failure data analyses, including root cause and corrective action processes and advanced use of lab or field test equipment System integration and test support, possibly including live fire test events Complete and compile detailed performance evaluations, including the use of analysis tools, such as MATLAB Support qualification of our products Sustainment/Depot returns and repair Maintain engineering specifications (DS, ARD, etc.) & drawing (Schematics & Assembly Drawings) Prepare and present results in reports and briefings to internal or external stakeholders Maintain engineering databases Participate in periodic team meetings, interface teleconference meetings, working group meetings Collaborate with cross-product teams including Chief Engineers, Program Directors and Program Managers Applying advanced logistics principles to develop complex program level concepts and plans Occasional Domestic and International Travel May Be Required. This job is posted as ONSITE, and is based at Raytheon's Tewksbury, MA facility. What You Will Learn After completion of comprehensive on-the-job training, the candidate will be a part of a team supporting Systems Engineering, Systems Integration & Test activities across the product development life cycle. Qualifications You Must Have Bachelor's degree in Electrical Engineering, Computer Engineering or related Science, Technology, Engineering or Mathematics (STEM) major obtained by start date. Experience may be obtained through on-the-job experience, research, coursework, or projects. Qualifications We Prefer Experience with various areas of the Technical Data Package (drawings, parts lists, and electrical schematics) and experience generating/interpreting Parts List Experience reviewing and understanding system drawings Experience in understanding a generation breakdown Experience with Microsoft Office applications including Microsoft Excel and PowerPoint Supply chain familiarity Experience with or exposure to various military platforms such as ships, ground combat systems, fixed and rotary wing aircraft Experience working in a project management environment Strong interpersonal and communication skills What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Solutions Development Manager
Reed Smith US Pittsburgh, Pennsylvania
Position summary The Solutions Development Manager leads the design, development, and delivery of innovative software solutions that enhance legal practices and enterprise support functions. This role partners with stakeholders to translate complex requirements into technology solutions, overseeing assigned global platforms, system integrations, and software development projects while managing resources, monitoring project costs, and ensuring compliance with security, regulatory, and internal policies. The Manager leads a team of Analysts and Developers and drives the adoption of emerging technologies to support operational efficiency and transformative business outcomes. Job duties and responsibilities Lead the design, development, and implementation of tailored technology solutions for practice groups, attorneys, and clients, ensuring alignment with the firm's strategic objectives and enterprise technology roadmap. Partner with senior stakeholders to define requirements, evaluate technical solution options, recommend innovative solutions, and lead the implementation of assigned complex projects and system integrations. Lead and manage software development projects, including defining scope, allocating resources, managing deliverables, and coordinating vendor support to ensure successful outcomes. Develop project cost estimates and track project expenditures. Identify and assess risks associated with assigned technology solutions and projects, implement appropriate mitigation measures within established authority, and escalate significant risks to leadership. Ensure compliance with regulatory requirements, data privacy standards, and cybersecurity protocols. Monitor key performance indicators (KPIs) and success metrics for assigned technology solutions and development teams, using performance data to identify opportunities for continuous improvement. Communicate project status, risks, and recommendations to stakeholders and leadership, ensuring timely escalation of significant issues and supporting informed decision-making. Oversee the production and maintenance of assigned projects and platforms, including implementation strategies, project plans, cost analyses, and compliance records, adhering to firm standards, regulatory requirements, and cybersecurity best practices. Manage assigned global platforms such as intranet, extranet, room scheduling, and business intelligence (BI) systems, ensuring reliability, scalability, and continuous improvement. Champion the adoption and integration of emerging technologies, including cloud computing, automation, and artificial intelligence, to drive operational efficiency and innovation. Lead, mentor, and develop a team of Analysts and Developers, including hiring, performance management, and coaching to support team effectiveness and professional development. Establish, refine, and enforce software development policies, methodologies, best practices, and security standards, under the directorion of the Assistant Director, ensuring firm requirements, alignment with industry advancements and compliance obligations. Represent Solutions Development on firmwide committees, governance boards, or cross-functional project teams, providing technical expertise and contributing to enterprise technology initiatives. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's Degree in an IT-related discipline is required. A Master's Degree and other relevant training, education, and certifications are preferred. Experience: Minimum of 7 years of software development experience, including expertise with React, MS SQL, and enterprise system integrations. Minimum of 3 years of experience leading or managing technical teams. Experience leading complex software development projects using Agile and DevOps methodologies. Expertise with BI platforms (Power BI, Tableau) and enterprise data visualization, analytics, and dashboard strategy. Deep knowledge of SharePoint-based intranet/extranet development and large-scale platform customization. Experience implementing emerging technologies, including cloud, AI, and automation, to support enterprise technology initiatives. Experience coordinating vendor relationships, including overseeing technical deliverables and evaluating third-party performance. Experience in a law firm or professional services environment strongly preferred. Skills: Demonstrated management and supervisory capability, leading, mentoring, and developing global technical teams. Strong knowledge of software development methodologies, system architecture, integrations, and enterprise platforms supporting the firm's technology environment. Strong project management capability, defining scope, allocating resources, managing deliverables, and overseeing multiple concurrent initiatives. Strong written and oral communication skills, presenting complex technical information clearly to senior leadership and diverse stakeholders. High degree of professionalism, discretion, and sound judgment, with the flexibility and adaptability to respond effectively in complex, dynamic, or rapidly evolving situations. Analytical and critical thinking capability, including defining KPIs, interpreting data, and using insights to drive continuous improvement. Ability to prioritize work effectively, manage competing responsibilities, and meet established timelines. Capable of working independently and collaboratively, including leading and supporting a team in a remote or hybrid work environment. Additional information Supervisory responsibilities: IT Solutions Development Team Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to engage in effective and professional communication. Ability to analyze complex information while maintaining attention to detail, managing multiple priorities, and exercising sound judgment in decision-making. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to work extended or adjusted hours as needed, including evenings, weekends, holidays, and early start times to support collaboration with international stakeholders across EMEA and the US, and to meet business, operational, or project needs. Ability to work in-office as required to meet business or project needs. Working conditions You will be required to work in the office at minimum 4 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay ranges This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh: $148,000 - $162,000 Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
11/13/2026
Full time
Position summary The Solutions Development Manager leads the design, development, and delivery of innovative software solutions that enhance legal practices and enterprise support functions. This role partners with stakeholders to translate complex requirements into technology solutions, overseeing assigned global platforms, system integrations, and software development projects while managing resources, monitoring project costs, and ensuring compliance with security, regulatory, and internal policies. The Manager leads a team of Analysts and Developers and drives the adoption of emerging technologies to support operational efficiency and transformative business outcomes. Job duties and responsibilities Lead the design, development, and implementation of tailored technology solutions for practice groups, attorneys, and clients, ensuring alignment with the firm's strategic objectives and enterprise technology roadmap. Partner with senior stakeholders to define requirements, evaluate technical solution options, recommend innovative solutions, and lead the implementation of assigned complex projects and system integrations. Lead and manage software development projects, including defining scope, allocating resources, managing deliverables, and coordinating vendor support to ensure successful outcomes. Develop project cost estimates and track project expenditures. Identify and assess risks associated with assigned technology solutions and projects, implement appropriate mitigation measures within established authority, and escalate significant risks to leadership. Ensure compliance with regulatory requirements, data privacy standards, and cybersecurity protocols. Monitor key performance indicators (KPIs) and success metrics for assigned technology solutions and development teams, using performance data to identify opportunities for continuous improvement. Communicate project status, risks, and recommendations to stakeholders and leadership, ensuring timely escalation of significant issues and supporting informed decision-making. Oversee the production and maintenance of assigned projects and platforms, including implementation strategies, project plans, cost analyses, and compliance records, adhering to firm standards, regulatory requirements, and cybersecurity best practices. Manage assigned global platforms such as intranet, extranet, room scheduling, and business intelligence (BI) systems, ensuring reliability, scalability, and continuous improvement. Champion the adoption and integration of emerging technologies, including cloud computing, automation, and artificial intelligence, to drive operational efficiency and innovation. Lead, mentor, and develop a team of Analysts and Developers, including hiring, performance management, and coaching to support team effectiveness and professional development. Establish, refine, and enforce software development policies, methodologies, best practices, and security standards, under the directorion of the Assistant Director, ensuring firm requirements, alignment with industry advancements and compliance obligations. Represent Solutions Development on firmwide committees, governance boards, or cross-functional project teams, providing technical expertise and contributing to enterprise technology initiatives. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's Degree in an IT-related discipline is required. A Master's Degree and other relevant training, education, and certifications are preferred. Experience: Minimum of 7 years of software development experience, including expertise with React, MS SQL, and enterprise system integrations. Minimum of 3 years of experience leading or managing technical teams. Experience leading complex software development projects using Agile and DevOps methodologies. Expertise with BI platforms (Power BI, Tableau) and enterprise data visualization, analytics, and dashboard strategy. Deep knowledge of SharePoint-based intranet/extranet development and large-scale platform customization. Experience implementing emerging technologies, including cloud, AI, and automation, to support enterprise technology initiatives. Experience coordinating vendor relationships, including overseeing technical deliverables and evaluating third-party performance. Experience in a law firm or professional services environment strongly preferred. Skills: Demonstrated management and supervisory capability, leading, mentoring, and developing global technical teams. Strong knowledge of software development methodologies, system architecture, integrations, and enterprise platforms supporting the firm's technology environment. Strong project management capability, defining scope, allocating resources, managing deliverables, and overseeing multiple concurrent initiatives. Strong written and oral communication skills, presenting complex technical information clearly to senior leadership and diverse stakeholders. High degree of professionalism, discretion, and sound judgment, with the flexibility and adaptability to respond effectively in complex, dynamic, or rapidly evolving situations. Analytical and critical thinking capability, including defining KPIs, interpreting data, and using insights to drive continuous improvement. Ability to prioritize work effectively, manage competing responsibilities, and meet established timelines. Capable of working independently and collaboratively, including leading and supporting a team in a remote or hybrid work environment. Additional information Supervisory responsibilities: IT Solutions Development Team Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to engage in effective and professional communication. Ability to analyze complex information while maintaining attention to detail, managing multiple priorities, and exercising sound judgment in decision-making. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to work extended or adjusted hours as needed, including evenings, weekends, holidays, and early start times to support collaboration with international stakeholders across EMEA and the US, and to meet business, operational, or project needs. Ability to work in-office as required to meet business or project needs. Working conditions You will be required to work in the office at minimum 4 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay ranges This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh: $148,000 - $162,000 Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
Technical Project Manager - Remote
Genesis10 Akron, Ohio
Genesis10 is currently seeking a Technical Project Manager - Remote position with a Major Utility Company located in Akron, OH. This is a 6+ month contract opportunity. Remote location cannot be in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time. Compensation: $72.00 - $82.00 per hour, W2, based on qualifications Position Overview: This is a hands-on delivery role for an experienced Technical Project Manager to plan, lead, and deliver a focused Application Portfolio Management (APM) initiative. The successful candidate will run the engagement end-to-end, driving the assessment of the current application portfolio, the identification of rationalization opportunities, and the development of a phased application roadmap. Excellent facilitation and delivery management skills are essential. Key Responsibilities: Define the project plan, work breakdown structure, milestones, resource needs, and delivery approach (Agile, Waterfall, or hybrid) Establish and run the governance model, including cadence, steering committee reporting, and escalation paths Maintain the RAID log (risks, assumptions, issues, dependencies) and the decision log Manage scope, change control, schedule, and stakeholder expectations across the engagement Plan and lead structured workshops with application owners, business stakeholders, IT leaders, and architects Coordinate the review and tailoring of a utility Business Capability Model with Enterprise Architecture and business stakeholders Drive the collection and validation of application inventory, cost, ownership, and dependency data for in-scope domains Coordinate the mapping of in-scope applications to business capabilities Coordinate the analysis of applications by cost, functionality, risk, and strategic fit to identify rationalization opportunities Drive recommendations using a Tolerate, Invest, Migrate, or Eliminate disposition framework Translate approved recommendations into a phased application roadmap, including sequencing, dependencies, and transition states Prepare executive-level summaries explaining findings, recommendations, business value, risk, and required decisions Primary Requirements: 7+ years of experience in technical project management, program management, or IT delivery management for enterprise application or technology initiatives Demonstrated experience planning and delivering complex, multi-stakeholder initiatives on schedule and within scope Excellent workshop facilitation and stakeholder-management skills, including with senior business and IT leaders Strong delivery management skills, including scope and change control, risk and issue management, dependency management, and status reporting Hands-on experience building and maintaining project plans, RAID logs, governance materials, and executive reporting Experience delivering Application Portfolio Management, application rationalization, application modernization, consolidation, migration, or retirement initiatives Working knowledge of enterprise and application architecture concepts Experience with Agile, Waterfall, and hybrid delivery approaches Ability to independently transform incomplete or conflicting information into structured, decision-ready deliverables Strong documentation and presentation skills Desired Skills: PMP certification PMI-ACP, SAFe, or similar certifications Experience working within a large electric utility, energy company, or similarly regulated enterprise Experience supporting ERP modernization or transformation programs Experience with large application portfolios containing hundreds or thousands of applications Familiarity with project management tools such as MS Project, Jira, Azure DevOps, or Smartsheet Familiarity with Enterprise Architecture and APM platforms such as ServiceNow APM, Ardoq, or LeanIX Familiarity with utility Business Capability Models and architecture frameworks such as TOGAF Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/13/2026
Full time
Genesis10 is currently seeking a Technical Project Manager - Remote position with a Major Utility Company located in Akron, OH. This is a 6+ month contract opportunity. Remote location cannot be in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time. Compensation: $72.00 - $82.00 per hour, W2, based on qualifications Position Overview: This is a hands-on delivery role for an experienced Technical Project Manager to plan, lead, and deliver a focused Application Portfolio Management (APM) initiative. The successful candidate will run the engagement end-to-end, driving the assessment of the current application portfolio, the identification of rationalization opportunities, and the development of a phased application roadmap. Excellent facilitation and delivery management skills are essential. Key Responsibilities: Define the project plan, work breakdown structure, milestones, resource needs, and delivery approach (Agile, Waterfall, or hybrid) Establish and run the governance model, including cadence, steering committee reporting, and escalation paths Maintain the RAID log (risks, assumptions, issues, dependencies) and the decision log Manage scope, change control, schedule, and stakeholder expectations across the engagement Plan and lead structured workshops with application owners, business stakeholders, IT leaders, and architects Coordinate the review and tailoring of a utility Business Capability Model with Enterprise Architecture and business stakeholders Drive the collection and validation of application inventory, cost, ownership, and dependency data for in-scope domains Coordinate the mapping of in-scope applications to business capabilities Coordinate the analysis of applications by cost, functionality, risk, and strategic fit to identify rationalization opportunities Drive recommendations using a Tolerate, Invest, Migrate, or Eliminate disposition framework Translate approved recommendations into a phased application roadmap, including sequencing, dependencies, and transition states Prepare executive-level summaries explaining findings, recommendations, business value, risk, and required decisions Primary Requirements: 7+ years of experience in technical project management, program management, or IT delivery management for enterprise application or technology initiatives Demonstrated experience planning and delivering complex, multi-stakeholder initiatives on schedule and within scope Excellent workshop facilitation and stakeholder-management skills, including with senior business and IT leaders Strong delivery management skills, including scope and change control, risk and issue management, dependency management, and status reporting Hands-on experience building and maintaining project plans, RAID logs, governance materials, and executive reporting Experience delivering Application Portfolio Management, application rationalization, application modernization, consolidation, migration, or retirement initiatives Working knowledge of enterprise and application architecture concepts Experience with Agile, Waterfall, and hybrid delivery approaches Ability to independently transform incomplete or conflicting information into structured, decision-ready deliverables Strong documentation and presentation skills Desired Skills: PMP certification PMI-ACP, SAFe, or similar certifications Experience working within a large electric utility, energy company, or similarly regulated enterprise Experience supporting ERP modernization or transformation programs Experience with large application portfolios containing hundreds or thousands of applications Familiarity with project management tools such as MS Project, Jira, Azure DevOps, or Smartsheet Familiarity with Enterprise Architecture and APM platforms such as ServiceNow APM, Ardoq, or LeanIX Familiarity with utility Business Capability Models and architecture frameworks such as TOGAF Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Senior Systems Administrator
Enhanced Computing Solutions Sparks, Nevada
Job description OVERVIEWThe Senior Systems Administrator provides advanced server and systems support to the Service Delivery Team. This position handles escalated system infrastructure requests, complex systems administration issues, system design and implementation projects, and proactive monitoring of client environments. The Systems Administrator must possess strong server expertise combined with solid systems administration knowledge to resolve complex infrastructure challenges spanning both domains. This role collaborates with the Engineering Team for strategic guidance and works closely with project teams to deliver enterprise-grade solutions. Additionally, this position supports and mentors junior technical staff by providing technical guidance and helping others develop their skills.RESPONSIBILITIES & TASKSHELPDESK ESCALATIONS & SUPPORT Handle escalated tickets from the helpdesk team on complex network and systems issues Provide advanced troubleshooting for network infrastructure problems affecting client operations Resolve technical issues related to servers, operating systems, applications, and network connectivity Mentor junior technicians by answering high-level technical questions and providing guidance Assist other team members with network troubleshooting and onsite challenges TICKETING SYSTEM & DOCUMENTATION Use ConnectWise Manage Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Manage and record all work in the ticketing system with accurate billing time and notes Maintain documentation of network designs, configurations, and procedures in ITBoost Create and update Standard Operating Procedures (SOPs) for network operations and maintenance Ensure all network changes and incidents are properly documented and communicated Split tickets with multiple issues into individual tickets for proper tracking PROJECT WORK Support the project team with network design and implementation for client deployments Support network upgrades, migrations, and infrastructure optimization initiatives Collaborate on complex multi-site and hybrid network projects COMMUNICATION, REPORTING & RISK Create and maintain documentation for on-site processes Escalate tickets requiring Service Delivery Manager support Communicate ticket status to clients at every step of the way Notify clients of any changes or outages related to their issues Identify, communicate, and mitigate potential risks to the Service Delivery Manager and clients TEAM WORK Follow the schedule provided by the Service Delivery Manager or Service Coordinator Adhere to all company security procedures and maintain vigilance for security issues Identify opportunities for improvement and make constructive suggestions for change Contribute to innovative process improvements SKILLS & ATTRIBUTESDESIRED 2+ years of hands-on experience in high-level network maintenance, configuration, and administration Great communication skills, founded in being a good listener Strong systems administration knowledge and experience with Windows Server and Azure environments Advanced knowledge of network design principles and enterprise network architectures Strong experience with SonicWall firewalls and network security appliances Experience and knowledge of working with the Microsoft 365 Platform Experience working with vendors for expedited troubleshooting of hardware and software systems Proven experience configuring and troubleshooting VPN technologies Advanced TCP/IP networking knowledge and network troubleshooting methodology Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders Exceptional attention to detail with strong organizational skills Ability to keep up with and adapt to the fast-paced IT world Ability to answer and explain high-level technical networking and systems questions clearly Experience supporting Microsoft 365 or other cloud platforms from a network and systems perspective NICE TO HAVE Experience using ticketing systems, RMM tools, and PSA software (ConnectWise Manager) Experience providing support via remote tools (Screen Connect) Experience handling technical service tickets Professional IT Certifications such as CompTIA Network+ and Security+ Client experience certifications such as Helpdesk Habits Experience working on a helpdesk or for a Managed Service Provider (MSP) / IT Support Business WHAT WE OFFER Competitive health, dental, and vision coverage An easy-going environment and culture (we all enjoy what we do) Subscription to Cybrary.it for ongoing professional development Company laptop and necessary equipment Flexible work-from-home arrangements after 90-day probationary period 401(k) retirement plan COMPENSATION $80,000 - $85,000 (commensurate with experience)
11/13/2026
Full time
Job description OVERVIEWThe Senior Systems Administrator provides advanced server and systems support to the Service Delivery Team. This position handles escalated system infrastructure requests, complex systems administration issues, system design and implementation projects, and proactive monitoring of client environments. The Systems Administrator must possess strong server expertise combined with solid systems administration knowledge to resolve complex infrastructure challenges spanning both domains. This role collaborates with the Engineering Team for strategic guidance and works closely with project teams to deliver enterprise-grade solutions. Additionally, this position supports and mentors junior technical staff by providing technical guidance and helping others develop their skills.RESPONSIBILITIES & TASKSHELPDESK ESCALATIONS & SUPPORT Handle escalated tickets from the helpdesk team on complex network and systems issues Provide advanced troubleshooting for network infrastructure problems affecting client operations Resolve technical issues related to servers, operating systems, applications, and network connectivity Mentor junior technicians by answering high-level technical questions and providing guidance Assist other team members with network troubleshooting and onsite challenges TICKETING SYSTEM & DOCUMENTATION Use ConnectWise Manage Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Manage and record all work in the ticketing system with accurate billing time and notes Maintain documentation of network designs, configurations, and procedures in ITBoost Create and update Standard Operating Procedures (SOPs) for network operations and maintenance Ensure all network changes and incidents are properly documented and communicated Split tickets with multiple issues into individual tickets for proper tracking PROJECT WORK Support the project team with network design and implementation for client deployments Support network upgrades, migrations, and infrastructure optimization initiatives Collaborate on complex multi-site and hybrid network projects COMMUNICATION, REPORTING & RISK Create and maintain documentation for on-site processes Escalate tickets requiring Service Delivery Manager support Communicate ticket status to clients at every step of the way Notify clients of any changes or outages related to their issues Identify, communicate, and mitigate potential risks to the Service Delivery Manager and clients TEAM WORK Follow the schedule provided by the Service Delivery Manager or Service Coordinator Adhere to all company security procedures and maintain vigilance for security issues Identify opportunities for improvement and make constructive suggestions for change Contribute to innovative process improvements SKILLS & ATTRIBUTESDESIRED 2+ years of hands-on experience in high-level network maintenance, configuration, and administration Great communication skills, founded in being a good listener Strong systems administration knowledge and experience with Windows Server and Azure environments Advanced knowledge of network design principles and enterprise network architectures Strong experience with SonicWall firewalls and network security appliances Experience and knowledge of working with the Microsoft 365 Platform Experience working with vendors for expedited troubleshooting of hardware and software systems Proven experience configuring and troubleshooting VPN technologies Advanced TCP/IP networking knowledge and network troubleshooting methodology Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders Exceptional attention to detail with strong organizational skills Ability to keep up with and adapt to the fast-paced IT world Ability to answer and explain high-level technical networking and systems questions clearly Experience supporting Microsoft 365 or other cloud platforms from a network and systems perspective NICE TO HAVE Experience using ticketing systems, RMM tools, and PSA software (ConnectWise Manager) Experience providing support via remote tools (Screen Connect) Experience handling technical service tickets Professional IT Certifications such as CompTIA Network+ and Security+ Client experience certifications such as Helpdesk Habits Experience working on a helpdesk or for a Managed Service Provider (MSP) / IT Support Business WHAT WE OFFER Competitive health, dental, and vision coverage An easy-going environment and culture (we all enjoy what we do) Subscription to Cybrary.it for ongoing professional development Company laptop and necessary equipment Flexible work-from-home arrangements after 90-day probationary period 401(k) retirement plan COMPENSATION $80,000 - $85,000 (commensurate with experience)
Network Administrator
Enhanced Computing Solutions Sparks, Nevada
Job description OVERVIEWThe Network Administrator II provides advanced network engineering and systems infrastructure support to the Service Delivery Team. This position handles escalated network infrastructure requests, complex systems administration issues, network design and implementation projects, and proactive monitoring of client environments. The Network Administrator II must possess strong networking expertise combined with solid systems administration knowledge to resolve complex infrastructure challenges spanning both domains. This role collaborates with the Engineering Team for strategic guidance and works closely with project teams to deliver enterprise-grade solutions. Additionally, this position supports and mentors junior technical staff by providing technical guidance and helping others develop their skills.RESPONSIBILITIES & TASKSHELPDESK ESCALATIONS & SUPPORT Handle escalated tickets from the helpdesk team on complex network and systems issues Provide advanced troubleshooting for network infrastructure problems affecting client operations Resolve technical issues related to servers, operating systems, applications, and network connectivity Mentor junior technicians by answering high-level technical questions and providing guidance Assist other team members with network troubleshooting and onsite challenges TICKETING SYSTEM & DOCUMENTATION Use ConnectWise Manage Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Manage and record all work in the ticketing system with accurate billing time and notes Maintain documentation of network designs, configurations, and procedures in ITBoost Create and update Standard Operating Procedures (SOPs) for network operations and maintenance Ensure all network changes and incidents are properly documented and communicated Split tickets with multiple issues into individual tickets for proper tracking PROJECT WORK Support the project team with network design and implementation for client deployments Support network upgrades, migrations, and infrastructure optimization initiatives Collaborate on complex multi-site and hybrid network projects COMMUNICATION, REPORTING & RISK Create and maintain documentation for on-site processes Escalate tickets requiring Service Delivery Manager support Communicate ticket status to clients at every step of the way Notify clients of any changes or outages related to their issues Identify, communicate, and mitigate potential risks to the Service Delivery Manager and clients TEAM WORK Follow the schedule provided by the Service Delivery Manager or Service Coordinator Adhere to all company security procedures and maintain vigilance for security issues Identify opportunities for improvement and make constructive suggestions for change Contribute to innovative process improvements SKILLS & ATTRIBUTESDESIRED 2+ years of hands-on experience in high-level network maintenance, configuration, and administration Great communication skills, founded in being a good listener Strong systems administration knowledge and experience with Windows Server and Azure environments Advanced knowledge of network design principles and enterprise network architectures Strong experience with SonicWall firewalls and network security appliances Experience and knowledge of working with the Microsoft 365 Platform Experience working with vendors for expedited troubleshooting of hardware and software systems Proven experience configuring and troubleshooting VPN technologies Advanced TCP/IP networking knowledge and network troubleshooting methodology Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders Exceptional attention to detail with strong organizational skills Ability to keep up with and adapt to the fast-paced IT world Ability to answer and explain high-level technical networking and systems questions clearly Experience supporting Microsoft 365 or other cloud platforms from a network and systems perspective NICE TO HAVE Experience using ticketing systems, RMM tools, and PSA software (ConnectWise Manager) Experience providing support via remote tools (Screen Connect) Experience handling technical service tickets Professional IT Certifications such as CompTIA Network+ and Security+ Client experience certifications such as Helpdesk Habits Experience working on a helpdesk or for a Managed Service Provider (MSP) / IT Support Business WHAT WE OFFER Competitive health, dental, and vision coverage An easy-going environment and culture (we all enjoy what we do) Subscription to Cybrary.it for ongoing professional development Company laptop and necessary equipment Flexible work-from-home arrangements after 90-day probationary period 401(k) retirement plan COMPENSATION $80,000 - $85,000 (commensurate with experience)
11/13/2026
Full time
Job description OVERVIEWThe Network Administrator II provides advanced network engineering and systems infrastructure support to the Service Delivery Team. This position handles escalated network infrastructure requests, complex systems administration issues, network design and implementation projects, and proactive monitoring of client environments. The Network Administrator II must possess strong networking expertise combined with solid systems administration knowledge to resolve complex infrastructure challenges spanning both domains. This role collaborates with the Engineering Team for strategic guidance and works closely with project teams to deliver enterprise-grade solutions. Additionally, this position supports and mentors junior technical staff by providing technical guidance and helping others develop their skills.RESPONSIBILITIES & TASKSHELPDESK ESCALATIONS & SUPPORT Handle escalated tickets from the helpdesk team on complex network and systems issues Provide advanced troubleshooting for network infrastructure problems affecting client operations Resolve technical issues related to servers, operating systems, applications, and network connectivity Mentor junior technicians by answering high-level technical questions and providing guidance Assist other team members with network troubleshooting and onsite challenges TICKETING SYSTEM & DOCUMENTATION Use ConnectWise Manage Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Manage and record all work in the ticketing system with accurate billing time and notes Maintain documentation of network designs, configurations, and procedures in ITBoost Create and update Standard Operating Procedures (SOPs) for network operations and maintenance Ensure all network changes and incidents are properly documented and communicated Split tickets with multiple issues into individual tickets for proper tracking PROJECT WORK Support the project team with network design and implementation for client deployments Support network upgrades, migrations, and infrastructure optimization initiatives Collaborate on complex multi-site and hybrid network projects COMMUNICATION, REPORTING & RISK Create and maintain documentation for on-site processes Escalate tickets requiring Service Delivery Manager support Communicate ticket status to clients at every step of the way Notify clients of any changes or outages related to their issues Identify, communicate, and mitigate potential risks to the Service Delivery Manager and clients TEAM WORK Follow the schedule provided by the Service Delivery Manager or Service Coordinator Adhere to all company security procedures and maintain vigilance for security issues Identify opportunities for improvement and make constructive suggestions for change Contribute to innovative process improvements SKILLS & ATTRIBUTESDESIRED 2+ years of hands-on experience in high-level network maintenance, configuration, and administration Great communication skills, founded in being a good listener Strong systems administration knowledge and experience with Windows Server and Azure environments Advanced knowledge of network design principles and enterprise network architectures Strong experience with SonicWall firewalls and network security appliances Experience and knowledge of working with the Microsoft 365 Platform Experience working with vendors for expedited troubleshooting of hardware and software systems Proven experience configuring and troubleshooting VPN technologies Advanced TCP/IP networking knowledge and network troubleshooting methodology Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders Exceptional attention to detail with strong organizational skills Ability to keep up with and adapt to the fast-paced IT world Ability to answer and explain high-level technical networking and systems questions clearly Experience supporting Microsoft 365 or other cloud platforms from a network and systems perspective NICE TO HAVE Experience using ticketing systems, RMM tools, and PSA software (ConnectWise Manager) Experience providing support via remote tools (Screen Connect) Experience handling technical service tickets Professional IT Certifications such as CompTIA Network+ and Security+ Client experience certifications such as Helpdesk Habits Experience working on a helpdesk or for a Managed Service Provider (MSP) / IT Support Business WHAT WE OFFER Competitive health, dental, and vision coverage An easy-going environment and culture (we all enjoy what we do) Subscription to Cybrary.it for ongoing professional development Company laptop and necessary equipment Flexible work-from-home arrangements after 90-day probationary period 401(k) retirement plan COMPENSATION $80,000 - $85,000 (commensurate with experience)
ebay
Senior People Technology Analyst - TA
ebay Draper, Utah
This job is with eBay, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate problem solvers, innovators, and dreamers - and help us connect people and build communities to compose economic opportunity for all. The Role People are at the center of everything we do. The People Technology Solutions team (within our People Operations organization) provides the enabling technology foundation for candidate and employee experience at eBay. Our ecosystem is anchored in Workday HCM and extended through best-in-class SaaS platforms, custom applications, analytics, and emerging AI driven solutions. We are looking for a product-minded Sr. People Technology Analyst to help shape and scale eBay's recruiting technology experience. This role will partner closely with Talent Acquisition, TA Operations, IT, and other collaborators. It will focus on understanding business needs, defining product priorities, and delivering solutions. These solutions help candidates, hiring managers, and recruiters navigate the entire recruiting process. Workday Recruiting is a core platform for this role, but the scope is broader than Workday configuration. The successful candidate will think end-to-end across the TA ecosystem, including integrated sourcing, screening & assessment, interview scheduling, and structured interview tools, skills data, reporting, user experience, automation, and AI-enabled capabilities. This person will help translate recruiting strategy into scalable technology solutions, and improve the candidate, manager and recruiter experiences at eBay. This individual contributor role is a hybrid role with proximity to our Salt Lake City office. Working arrangements are Hybrid (3 days onsite/week) in the Salt Lake City office. Also, the ability to work flexible hours for global collaboration, when needed. What You'll Accomplish: Serve as a product-minded technology partner for eBay's recruiting ecosystem, with Workday Recruiting as the core platform. Contribute to roadmap development for recruiting technology enhancements, balancing business priorities, user needs, operational requirements, and technical feasibility. Partner with Talent Acquisition, TA Operations, IT, and other collaborators to understand needs, define requirements, and prioritize solutions. Partner with TA Operations to support and enhance the recruiting technology ecosystem, including interview scheduling platforms (Paradox), CRM platforms (Gem, Phenom People) and AI-enabled recruiting tools (HiredScore, Textio, BrightHire, CodeSignal etc). Collaborate cross-functionally to translate business and technical requirements into scalable solution builds and AI use cases, including user stories, process flows, business rules, solution concepts, and success measures. Lead configuration, testing, deployment, and optimization of Workday Recruiting for assigned projects. Identify and implement automation opportunities using AI and workflow orchestration tools (e.g., Workday Developer Agent, Sana Agent Builder or similar platforms). Support development of custom applications using Workday Extend where tailored solutions are required. Develop and maintain reports, dashboards, and calculated fields to enable data-driven decisions. Provide production support and issue resolution while identifying root causes and scalable improvements. Support transitions, communications, training, and adoption for new/improved processes and capabilities. Partner with IT and vendors to support integrations, data flows, technical dependencies, and platform governance. Participate in internal audits, SOX cycles, data privacy reviews, and compliance-related documentation as needed. Maintain documentation, including product requirements, process maps, test scripts, release notes, project plans, and support materials. Stay ahead of Workday, recruiting technology, skills, AI, and HR technology trends, and assess their applicability to eBay's People technology ecosystem. What You'll Bring Bachelor's degree in Information Science, Human Resources, Computer Science, or equivalent experience. 3-5 years of dynamic hands-on HRIS experience, including experience with HR SaaS-based systems 3+ years of hands-on Workday configuration experience with at least 2+ years of Workday Recruiting configuration experience. Current on emerging AI trends in HR technology and assess applicability to eBay's people technology ecosystem. Strong functional expertise in recruiting end-to-end process. Strong analytical and problem-solving skills with the ability to deliver scalable solutions Excellent collaborator communication and cross-functional collaboration skills with the ability to take complex concepts and convey them simply to less technical audiences Working knowledge of data privacy regulations (e.g., GDPR). Ability to manage priorities independently in a fast-paced environment. Curiosity and willingness to learn emerging technologies and AI-enabled tools. Preferred Qualifications Workday certification in Recruiting; certifications in Workday HCM & other modules a plus Experience supporting recruiting ecosystem tools such as: Paradox, GoodTime (Interview Scheduling) Gem (CRM) HiredScore, Textio, BrightHire (AI/talent intelligence) Advanced Workday reporting expertise (calculated fields, matrix reports, dashboards). At least 1 year experience with Workday Onboarding and DocuSign integrations. Previous experience working in a service delivery model which includes a shared services organisation Previous consulting experience with a consulting/software company or previous experience with a medium-to-large multinational company Previous experience bringing to bear Workday AI/ML features to improve outcomes in HR Operations and User Experience Previous experience supporting global People processes across multiple regions (EMEA/APAC) a plus 1 or more years experience using generative AI tools (e.g., ChatGPT Enterprise, Microsoft Copilot, Gemini, Claude Code) to draft functional specifications, business requirements, test scripts, and training documentation. Accelerate report writing and calculated field logic design and/or 1 year of previous exposure to AI driven workflow automation/orchestration platforms or agent-building tools e.g. Sana Agent Builder, Google Agentspace, Glean, etc. (strongly preferred) Strong HR domain expertise with the ability to influence and promote leading practices Experience building or supporting applications using Workday Extend a plus. Additional Details The base pay range for this position is expected in the range below: $86,800 - $150,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Remote roles are not eligible for U.S. visa sponsorship. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible . click apply for full job details
11/13/2026
Full time
This job is with eBay, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate problem solvers, innovators, and dreamers - and help us connect people and build communities to compose economic opportunity for all. The Role People are at the center of everything we do. The People Technology Solutions team (within our People Operations organization) provides the enabling technology foundation for candidate and employee experience at eBay. Our ecosystem is anchored in Workday HCM and extended through best-in-class SaaS platforms, custom applications, analytics, and emerging AI driven solutions. We are looking for a product-minded Sr. People Technology Analyst to help shape and scale eBay's recruiting technology experience. This role will partner closely with Talent Acquisition, TA Operations, IT, and other collaborators. It will focus on understanding business needs, defining product priorities, and delivering solutions. These solutions help candidates, hiring managers, and recruiters navigate the entire recruiting process. Workday Recruiting is a core platform for this role, but the scope is broader than Workday configuration. The successful candidate will think end-to-end across the TA ecosystem, including integrated sourcing, screening & assessment, interview scheduling, and structured interview tools, skills data, reporting, user experience, automation, and AI-enabled capabilities. This person will help translate recruiting strategy into scalable technology solutions, and improve the candidate, manager and recruiter experiences at eBay. This individual contributor role is a hybrid role with proximity to our Salt Lake City office. Working arrangements are Hybrid (3 days onsite/week) in the Salt Lake City office. Also, the ability to work flexible hours for global collaboration, when needed. What You'll Accomplish: Serve as a product-minded technology partner for eBay's recruiting ecosystem, with Workday Recruiting as the core platform. Contribute to roadmap development for recruiting technology enhancements, balancing business priorities, user needs, operational requirements, and technical feasibility. Partner with Talent Acquisition, TA Operations, IT, and other collaborators to understand needs, define requirements, and prioritize solutions. Partner with TA Operations to support and enhance the recruiting technology ecosystem, including interview scheduling platforms (Paradox), CRM platforms (Gem, Phenom People) and AI-enabled recruiting tools (HiredScore, Textio, BrightHire, CodeSignal etc). Collaborate cross-functionally to translate business and technical requirements into scalable solution builds and AI use cases, including user stories, process flows, business rules, solution concepts, and success measures. Lead configuration, testing, deployment, and optimization of Workday Recruiting for assigned projects. Identify and implement automation opportunities using AI and workflow orchestration tools (e.g., Workday Developer Agent, Sana Agent Builder or similar platforms). Support development of custom applications using Workday Extend where tailored solutions are required. Develop and maintain reports, dashboards, and calculated fields to enable data-driven decisions. Provide production support and issue resolution while identifying root causes and scalable improvements. Support transitions, communications, training, and adoption for new/improved processes and capabilities. Partner with IT and vendors to support integrations, data flows, technical dependencies, and platform governance. Participate in internal audits, SOX cycles, data privacy reviews, and compliance-related documentation as needed. Maintain documentation, including product requirements, process maps, test scripts, release notes, project plans, and support materials. Stay ahead of Workday, recruiting technology, skills, AI, and HR technology trends, and assess their applicability to eBay's People technology ecosystem. What You'll Bring Bachelor's degree in Information Science, Human Resources, Computer Science, or equivalent experience. 3-5 years of dynamic hands-on HRIS experience, including experience with HR SaaS-based systems 3+ years of hands-on Workday configuration experience with at least 2+ years of Workday Recruiting configuration experience. Current on emerging AI trends in HR technology and assess applicability to eBay's people technology ecosystem. Strong functional expertise in recruiting end-to-end process. Strong analytical and problem-solving skills with the ability to deliver scalable solutions Excellent collaborator communication and cross-functional collaboration skills with the ability to take complex concepts and convey them simply to less technical audiences Working knowledge of data privacy regulations (e.g., GDPR). Ability to manage priorities independently in a fast-paced environment. Curiosity and willingness to learn emerging technologies and AI-enabled tools. Preferred Qualifications Workday certification in Recruiting; certifications in Workday HCM & other modules a plus Experience supporting recruiting ecosystem tools such as: Paradox, GoodTime (Interview Scheduling) Gem (CRM) HiredScore, Textio, BrightHire (AI/talent intelligence) Advanced Workday reporting expertise (calculated fields, matrix reports, dashboards). At least 1 year experience with Workday Onboarding and DocuSign integrations. Previous experience working in a service delivery model which includes a shared services organisation Previous consulting experience with a consulting/software company or previous experience with a medium-to-large multinational company Previous experience bringing to bear Workday AI/ML features to improve outcomes in HR Operations and User Experience Previous experience supporting global People processes across multiple regions (EMEA/APAC) a plus 1 or more years experience using generative AI tools (e.g., ChatGPT Enterprise, Microsoft Copilot, Gemini, Claude Code) to draft functional specifications, business requirements, test scripts, and training documentation. Accelerate report writing and calculated field logic design and/or 1 year of previous exposure to AI driven workflow automation/orchestration platforms or agent-building tools e.g. Sana Agent Builder, Google Agentspace, Glean, etc. (strongly preferred) Strong HR domain expertise with the ability to influence and promote leading practices Experience building or supporting applications using Workday Extend a plus. Additional Details The base pay range for this position is expected in the range below: $86,800 - $150,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Remote roles are not eligible for U.S. visa sponsorship. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible . click apply for full job details
Raytheon
Software Engineer I (Onsite)
Raytheon Tucson, Arizona
Date Posted: 2026-10-29 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX. What You Will Do Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Join the Software Engineering Directorate's Effectors Center team at Raytheon, where you will develop precision software applications that power the next generation of defense capabilities. In this role, you will design, code, integrate, and test critical real-time embedded software and firmware on missiles, launchers, radars, and naval fire control systems. Working as part of a fast-paced agile team at the leading edge of technology, you will gain hands-on exposure across the full software development lifecycle-advancing real-time systems design, digital signal processing, machine learning, and DevOps methodologies while helping defend our nation and allies. This position is an onsite role located in Tucson, AZ. Assist in the derivation of software requirements, architecture design, implementation, and verification of real-time embedded software and application tools. Design, code, test, and integrate high-reliability software solutions utilizing C, C++, and object-oriented programming methodologies. Execute hardware-software integration, bench debugging, and testing on embedded targets and hardware-in-the-loop (HIL) environments. Participate actively in internal peer code reviews, software component design reviews, and technical trade studies. Collaborate closely with systems engineers, hardware designers, and project managers to align requirements, constraints, and interface definitions. Follow established software engineering processes and configuration management practices to deliver robust, mission-critical work products. Qualifications You Must Have Bachelor's degree in Software Engineering, Computer Engineering, Computer Science, or related Science, Technology, Engineering or Mathematics (STEM) major obtained by start date. Experience developing, building, or debugging software applications utilizing C, C++, or another object-oriented programming language. Experience with hardware-software integration, embedded system testing, or bench-level software debugging. Experience developing software using object-oriented principles and the practical application of common data structures and algorithms. Experience may be obtained through on-the-job experience, research, coursework, or projects. Qualifications We Prefer Experience with embedded real-time operating systems (RTOS such as FreeRTOS, VxWorks, or embedded Linux) or device driver development. Hands-on experience developing low-level code for microcontrollers, microprocessors, or development boards (e.g., ARM, Arduino, Raspberry Pi). Knowledge of systems software design, operating system architectures, and assembly language. Experience utilizing modeling tools, simulation environments, or scripting languages (such as MATLAB/Simulink, Python, or LabVIEW). Familiarity with hardware-in-the-loop (HIL) simulation or FPGA design using VHDL or Verilog. Familiarity with modern software development workflows, version control (such as Git), and Agile methodologies. Exposure to machine learning frameworks (e.g., PyTorch, TensorFlow) or scientific data processing tools (NumPy, Pandas). Experience creating formal technical documentation, such as architecture diagrams, interface control documents, or API specifications. Previous internship or research experience in aerospace, defense, or high-reliability embedded software engineering. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX, we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation, if eligible Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 62,900 USD - 119,700 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/13/2026
Full time
Date Posted: 2026-10-29 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX. What You Will Do Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Join the Software Engineering Directorate's Effectors Center team at Raytheon, where you will develop precision software applications that power the next generation of defense capabilities. In this role, you will design, code, integrate, and test critical real-time embedded software and firmware on missiles, launchers, radars, and naval fire control systems. Working as part of a fast-paced agile team at the leading edge of technology, you will gain hands-on exposure across the full software development lifecycle-advancing real-time systems design, digital signal processing, machine learning, and DevOps methodologies while helping defend our nation and allies. This position is an onsite role located in Tucson, AZ. Assist in the derivation of software requirements, architecture design, implementation, and verification of real-time embedded software and application tools. Design, code, test, and integrate high-reliability software solutions utilizing C, C++, and object-oriented programming methodologies. Execute hardware-software integration, bench debugging, and testing on embedded targets and hardware-in-the-loop (HIL) environments. Participate actively in internal peer code reviews, software component design reviews, and technical trade studies. Collaborate closely with systems engineers, hardware designers, and project managers to align requirements, constraints, and interface definitions. Follow established software engineering processes and configuration management practices to deliver robust, mission-critical work products. Qualifications You Must Have Bachelor's degree in Software Engineering, Computer Engineering, Computer Science, or related Science, Technology, Engineering or Mathematics (STEM) major obtained by start date. Experience developing, building, or debugging software applications utilizing C, C++, or another object-oriented programming language. Experience with hardware-software integration, embedded system testing, or bench-level software debugging. Experience developing software using object-oriented principles and the practical application of common data structures and algorithms. Experience may be obtained through on-the-job experience, research, coursework, or projects. Qualifications We Prefer Experience with embedded real-time operating systems (RTOS such as FreeRTOS, VxWorks, or embedded Linux) or device driver development. Hands-on experience developing low-level code for microcontrollers, microprocessors, or development boards (e.g., ARM, Arduino, Raspberry Pi). Knowledge of systems software design, operating system architectures, and assembly language. Experience utilizing modeling tools, simulation environments, or scripting languages (such as MATLAB/Simulink, Python, or LabVIEW). Familiarity with hardware-in-the-loop (HIL) simulation or FPGA design using VHDL or Verilog. Familiarity with modern software development workflows, version control (such as Git), and Agile methodologies. Exposure to machine learning frameworks (e.g., PyTorch, TensorFlow) or scientific data processing tools (NumPy, Pandas). Experience creating formal technical documentation, such as architecture diagrams, interface control documents, or API specifications. Previous internship or research experience in aerospace, defense, or high-reliability embedded software engineering. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX, we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation, if eligible Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 62,900 USD - 119,700 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Raytheon
Systems Engineer I- Onsite
Raytheon Tewksbury, Massachusetts
Job Description Date Posted: 2026-09-14 Country: United States of America Location: US-MA-TEWKSBURY-TB2 50 Apple Hill Dr SUDBURY BLDG, Tewksbury Tb2 200 Sudbury Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required after day 1 Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX. What You Will Do The Systems Engineering and Test Capabilities (SE&TC) Discipline organization is the central focus for Mission Systems Integration activities within Raytheon, responsible for defining customer needs, functional and product architecture, requirements definition and decomposition, Model Based Systems Engineering (MBSE), system performance, System Security Engineering (SSE), integration and system level testing, identifying and resolving hardware, software, and networking issues, and developing automated or operator-driven tests in support of system-level integration, verification and validation. Support engineering activities related to testing and troubleshooting of hardware and software Functional analysis of real world and test data; trade studies to bring advanced features to fielded system Support troubleshooting and failure data analyses, including root cause and corrective action processes and advanced use of lab or field test equipment System integration and test support, possibly including live fire test events Complete and compile detailed performance evaluations, including the use of analysis tools, such as MATLAB Support qualification of our products Sustainment/Depot returns and repair Maintain engineering specifications (DS, ARD, etc.) & drawing (Schematics & Assembly Drawings) Prepare and present results in reports and briefings to internal or external stakeholders Maintain engineering databases Participate in periodic team meetings, interface teleconference meetings, working group meetings Collaborate with cross-product teams including Chief Engineers, Program Directors and Program Managers Applying advanced logistics principles to develop complex program level concepts and plans Occasional Domestic and International Travel May Be Required. This job is posted as ONSITE, and is based at Raytheon's Tewksbury, MA facility. What You Will Learn After completion of comprehensive on-the-job training, the candidate will be a part of a team supporting Systems Engineering, Systems Integration & Test activities across the product development life cycle. Qualifications You Must Have Bachelor's degree in Electrical Engineering, Computer Engineering or related Science, Technology, Engineering or Mathematics (STEM) major obtained by start date. Experience may be obtained through on-the-job experience, research, coursework, or projects. Qualifications We Prefer Experience with various areas of the Technical Data Package (drawings, parts lists, and electrical schematics) and experience generating/interpreting Parts List Experience reviewing and understanding system drawings Experience in understanding a generation breakdown Experience with Microsoft Office applications including Microsoft Excel and PowerPoint Supply chain familiarity Experience with or exposure to various military platforms such as ships, ground combat systems, fixed and rotary wing aircraft Experience working in a project management environment Strong interpersonal and communication skills What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/13/2026
Full time
Job Description Date Posted: 2026-09-14 Country: United States of America Location: US-MA-TEWKSBURY-TB2 50 Apple Hill Dr SUDBURY BLDG, Tewksbury Tb2 200 Sudbury Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required after day 1 Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX. What You Will Do The Systems Engineering and Test Capabilities (SE&TC) Discipline organization is the central focus for Mission Systems Integration activities within Raytheon, responsible for defining customer needs, functional and product architecture, requirements definition and decomposition, Model Based Systems Engineering (MBSE), system performance, System Security Engineering (SSE), integration and system level testing, identifying and resolving hardware, software, and networking issues, and developing automated or operator-driven tests in support of system-level integration, verification and validation. Support engineering activities related to testing and troubleshooting of hardware and software Functional analysis of real world and test data; trade studies to bring advanced features to fielded system Support troubleshooting and failure data analyses, including root cause and corrective action processes and advanced use of lab or field test equipment System integration and test support, possibly including live fire test events Complete and compile detailed performance evaluations, including the use of analysis tools, such as MATLAB Support qualification of our products Sustainment/Depot returns and repair Maintain engineering specifications (DS, ARD, etc.) & drawing (Schematics & Assembly Drawings) Prepare and present results in reports and briefings to internal or external stakeholders Maintain engineering databases Participate in periodic team meetings, interface teleconference meetings, working group meetings Collaborate with cross-product teams including Chief Engineers, Program Directors and Program Managers Applying advanced logistics principles to develop complex program level concepts and plans Occasional Domestic and International Travel May Be Required. This job is posted as ONSITE, and is based at Raytheon's Tewksbury, MA facility. What You Will Learn After completion of comprehensive on-the-job training, the candidate will be a part of a team supporting Systems Engineering, Systems Integration & Test activities across the product development life cycle. Qualifications You Must Have Bachelor's degree in Electrical Engineering, Computer Engineering or related Science, Technology, Engineering or Mathematics (STEM) major obtained by start date. Experience may be obtained through on-the-job experience, research, coursework, or projects. Qualifications We Prefer Experience with various areas of the Technical Data Package (drawings, parts lists, and electrical schematics) and experience generating/interpreting Parts List Experience reviewing and understanding system drawings Experience in understanding a generation breakdown Experience with Microsoft Office applications including Microsoft Excel and PowerPoint Supply chain familiarity Experience with or exposure to various military platforms such as ships, ground combat systems, fixed and rotary wing aircraft Experience working in a project management environment Strong interpersonal and communication skills What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
HP
R&D Manager, Project Leadership & Software
HP Fort Collins, Colorado
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. R&D Manager, Project Leadership & Software Description - HP creates technology that makes life better for everyone, everywhere. Within the Advanced Compute & Solutions BU, Workstations R&D develops high-performance computing platforms for professional, technical, and enterprise customers. The Project Leadership and Software team is central to delivering secure, reliable, and differentiated HP Z Workstation experiences across hardware, firmware, software, and operating system ecosystems. Join the business bringing the future of advanced computing to professionals worldwide. The R&D Manager for Project Leadership and Software leads teams of engineers and technical program managers responsible for workstation firmware development, Windows and Linux operating system readiness, platform software integration, and program execution for HP Z Workstations. The role manages multiple development and execution activities across product lifecycles, aligning resources, technical priorities, schedules, and business objectives to ensure successful delivery of workstation platforms. The manager drives execution from early platform architecture and bring-up through product launch, sustaining updates, and lifecycle refreshes. This includes ownership of Remote System Controller (RSC) firmware strategy and execution, Windows and Linux operating system integration and Linux certification, and end-to-end program leadership for Value Workstations. The role ensures platform readiness, customer satisfaction, and on-time delivery through close collaboration with internal engineering organizations, global original design manufacturers, silicon partners, operating system vendors, and strategic technology suppliers. This role combines people leadership, technical breadth, strategic planning, program execution, supplier management, and continuous improvement. It partners closely with Architecture, Electrical Engineering, Software Engineering, Security, Program Management, Quality, Manufacturing, Customer Support, and external development partners to assess risk, drive alignment, resolve cross-functional issues, and support product readiness. The fundamental outcome is the successful delivery of innovative workstation platforms that meet customer needs and expectations across a wide range of professional computing environments. Key Responsibilities Firmware, Operating Systems, and Platform Software Leadership Lead manageability firmware, and low-level platform software engineering teams supporting HP Z Workstation platforms. Lead Windows and Linux operating system engineering activities, including OS readiness, hardware enablement, driver integration, certification, platform optimization, security, and enterprise deployment support. Drive execution of firmware and operating system deliverables from early architecture and platform bring-up through launch, sustaining updates, and lifecycle refreshes. Establish firmware and OS development strategies, release plans, quality objectives, and execution frameworks aligned with business and platform roadmaps. Ensure platform readiness through comprehensive validation of firmware, operating system, manageability, and customer experience requirements. Drive timely identification, prioritization, root-cause analysis, and resolution of critical platform issues in partnership with engineering teams, ODMs, operating system vendors, and silicon suppliers. Champion engineering excellence through continuous improvement of development processes, automation, metrics, development velocity, and quality outcomes. Technical Program Management Leadership Lead a team of R&D Technical Program Managers responsible for cross-functional execution of workstation platform development programs. Establish program governance, execution frameworks, decision-making processes, and risk management practices supporting complex hardware and software initiatives. Drive alignment of cross-functional teams across engineering, operations, quality, manufacturing, procurement, and business organizations. Ensure program plans, milestones, dependencies, and resource requirements are clearly defined, communicated, and actively managed. Lead program reviews, executive updates, issue escalations, and decision forums to maintain schedule predictability and delivery commitments. Drive risk identification, mitigation planning, and closure across multiple concurrent platform programs. People and Organizational Leadership Provide direct and ongoing leadership for firmware engineers, operating system engineers, technical program managers, and external partners. Manage staffing and talent responsibilities including recruitment, onboarding, performance management, coaching, succession planning, and career development. Establish clear objectives, accountability, and development plans that support strong execution and continued growth of team capability. Manage team budget and resource planning. Build an engineering culture emphasizing collaboration, customer focus, technical innovation, ownership, disciplined execution, and continuous improvement. Foster effective communication and collaboration between team members, global development teams, and outsourced resources. Lead supplier and partner performance management, ensuring commitments, quality objectives, and service expectations are achieved. Develop organizational capabilities across firmware engineering, operating systems expertise, and program management disciplines to meet evolving business needs. Program and Cross-Functional Leadership Manage deliverables, schedules, costs, and resource allocation across firmware, operating system, and platform programs; identify and mitigate technical, execution, quality, and schedule risks. Ensure engineering priorities, roadmaps, timelines, and budgets align with organizational and business objectives. Represent firmware, operating systems, and program execution organizations in leadership reviews, architecture reviews, readiness assessments, and Go/No-Go decisions. Communicate status, risks, dependencies, and escalation plans to leadership teams and development partners. Partner with Architecture, Hardware, Software, Security, Quality, Manufacturing, Customer Support, and Operations teams to assess readiness and execution risk. Support customer escalations and field issues, coordinating cross-functional investigation and resolution to maintain customer satisfaction. Lead recurring and ad hoc cross-functional reviews with global stakeholders to drive alignment, execution excellence, and business outcomes. Collaborate with Microsoft, Canonical, Red Hat, silicon providers, ODMs, and other ecosystem partners to ensure platform compatibility, certification, and customer readiness. Drive strategic initiatives focused on platform security, enterprise manageability, operating system innovation, AI workstation capabilities, and future technology enablement. Education and Experience Bachelor's or graduate degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical discipline, or commensurate work experience and demonstrated competence. Typically 10+ years of job-related experience, including relevant experience in electronics or computer hardware/software development, technical program management, or a related technical development environment. Typically 8-10 years of management or technical leadership experience, including leadership of engineering functions, teams, and delivery across organizational or geographic boundaries. Demonstrated ability to manage project elements, resources, schedules, budgets, suppliers, and technical risks. Preferred Qualifications Experience with workstation-class platforms, enterprise PCs, high-performance computing systems, or other complex computing products. Experience leading system-level functional, lifecycle validation. Experience operating at the intersection of R&D, Quality, Manufacturing, suppliers, and customer engagement. Experience working with silicon partners and global original design manufacturers. Strong written and verbal communication skills, including the ability to present complex technical topics and readiness assessments to leadership audiences and guide effective decisions. Disclaimer • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. The pay range for this role is $147,050 to $230,850 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; . click apply for full job details
11/13/2026
Full time
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. R&D Manager, Project Leadership & Software Description - HP creates technology that makes life better for everyone, everywhere. Within the Advanced Compute & Solutions BU, Workstations R&D develops high-performance computing platforms for professional, technical, and enterprise customers. The Project Leadership and Software team is central to delivering secure, reliable, and differentiated HP Z Workstation experiences across hardware, firmware, software, and operating system ecosystems. Join the business bringing the future of advanced computing to professionals worldwide. The R&D Manager for Project Leadership and Software leads teams of engineers and technical program managers responsible for workstation firmware development, Windows and Linux operating system readiness, platform software integration, and program execution for HP Z Workstations. The role manages multiple development and execution activities across product lifecycles, aligning resources, technical priorities, schedules, and business objectives to ensure successful delivery of workstation platforms. The manager drives execution from early platform architecture and bring-up through product launch, sustaining updates, and lifecycle refreshes. This includes ownership of Remote System Controller (RSC) firmware strategy and execution, Windows and Linux operating system integration and Linux certification, and end-to-end program leadership for Value Workstations. The role ensures platform readiness, customer satisfaction, and on-time delivery through close collaboration with internal engineering organizations, global original design manufacturers, silicon partners, operating system vendors, and strategic technology suppliers. This role combines people leadership, technical breadth, strategic planning, program execution, supplier management, and continuous improvement. It partners closely with Architecture, Electrical Engineering, Software Engineering, Security, Program Management, Quality, Manufacturing, Customer Support, and external development partners to assess risk, drive alignment, resolve cross-functional issues, and support product readiness. The fundamental outcome is the successful delivery of innovative workstation platforms that meet customer needs and expectations across a wide range of professional computing environments. Key Responsibilities Firmware, Operating Systems, and Platform Software Leadership Lead manageability firmware, and low-level platform software engineering teams supporting HP Z Workstation platforms. Lead Windows and Linux operating system engineering activities, including OS readiness, hardware enablement, driver integration, certification, platform optimization, security, and enterprise deployment support. Drive execution of firmware and operating system deliverables from early architecture and platform bring-up through launch, sustaining updates, and lifecycle refreshes. Establish firmware and OS development strategies, release plans, quality objectives, and execution frameworks aligned with business and platform roadmaps. Ensure platform readiness through comprehensive validation of firmware, operating system, manageability, and customer experience requirements. Drive timely identification, prioritization, root-cause analysis, and resolution of critical platform issues in partnership with engineering teams, ODMs, operating system vendors, and silicon suppliers. Champion engineering excellence through continuous improvement of development processes, automation, metrics, development velocity, and quality outcomes. Technical Program Management Leadership Lead a team of R&D Technical Program Managers responsible for cross-functional execution of workstation platform development programs. Establish program governance, execution frameworks, decision-making processes, and risk management practices supporting complex hardware and software initiatives. Drive alignment of cross-functional teams across engineering, operations, quality, manufacturing, procurement, and business organizations. Ensure program plans, milestones, dependencies, and resource requirements are clearly defined, communicated, and actively managed. Lead program reviews, executive updates, issue escalations, and decision forums to maintain schedule predictability and delivery commitments. Drive risk identification, mitigation planning, and closure across multiple concurrent platform programs. People and Organizational Leadership Provide direct and ongoing leadership for firmware engineers, operating system engineers, technical program managers, and external partners. Manage staffing and talent responsibilities including recruitment, onboarding, performance management, coaching, succession planning, and career development. Establish clear objectives, accountability, and development plans that support strong execution and continued growth of team capability. Manage team budget and resource planning. Build an engineering culture emphasizing collaboration, customer focus, technical innovation, ownership, disciplined execution, and continuous improvement. Foster effective communication and collaboration between team members, global development teams, and outsourced resources. Lead supplier and partner performance management, ensuring commitments, quality objectives, and service expectations are achieved. Develop organizational capabilities across firmware engineering, operating systems expertise, and program management disciplines to meet evolving business needs. Program and Cross-Functional Leadership Manage deliverables, schedules, costs, and resource allocation across firmware, operating system, and platform programs; identify and mitigate technical, execution, quality, and schedule risks. Ensure engineering priorities, roadmaps, timelines, and budgets align with organizational and business objectives. Represent firmware, operating systems, and program execution organizations in leadership reviews, architecture reviews, readiness assessments, and Go/No-Go decisions. Communicate status, risks, dependencies, and escalation plans to leadership teams and development partners. Partner with Architecture, Hardware, Software, Security, Quality, Manufacturing, Customer Support, and Operations teams to assess readiness and execution risk. Support customer escalations and field issues, coordinating cross-functional investigation and resolution to maintain customer satisfaction. Lead recurring and ad hoc cross-functional reviews with global stakeholders to drive alignment, execution excellence, and business outcomes. Collaborate with Microsoft, Canonical, Red Hat, silicon providers, ODMs, and other ecosystem partners to ensure platform compatibility, certification, and customer readiness. Drive strategic initiatives focused on platform security, enterprise manageability, operating system innovation, AI workstation capabilities, and future technology enablement. Education and Experience Bachelor's or graduate degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical discipline, or commensurate work experience and demonstrated competence. Typically 10+ years of job-related experience, including relevant experience in electronics or computer hardware/software development, technical program management, or a related technical development environment. Typically 8-10 years of management or technical leadership experience, including leadership of engineering functions, teams, and delivery across organizational or geographic boundaries. Demonstrated ability to manage project elements, resources, schedules, budgets, suppliers, and technical risks. Preferred Qualifications Experience with workstation-class platforms, enterprise PCs, high-performance computing systems, or other complex computing products. Experience leading system-level functional, lifecycle validation. Experience operating at the intersection of R&D, Quality, Manufacturing, suppliers, and customer engagement. Experience working with silicon partners and global original design manufacturers. Strong written and verbal communication skills, including the ability to present complex technical topics and readiness assessments to leadership audiences and guide effective decisions. Disclaimer • This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. The pay range for this role is $147,050 to $230,850 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; . click apply for full job details
IT Manager - Associate Experience RRT
Ferguson Newport News, Virginia
This job is with Ferguson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. The Associate Experience (AE) Rapid Response Team (RRT) Manager leads the day-to-day operations and development of an AE RRT team. This role ensures timely restoration of business technology services by directing incident response, managing customer escalations, balancing incoming demand, and coordinating clear communications with associates, business customers, and technology partners. The manager develops team capability through coaching and regular feedback, uses service data to improve performance and prevent recurring issues, represents the team in projects and leadership forums, and implements the broader AE RRT strategy while maintaining a customer-first culture focused on getting associates back to work. Location: This is a Hybrid role based out of our HQ location in Newport News, VA, in accordance with our Flex schedule; 3 days office / 2 days remote. Duties and Responsibilities: Directly manage a team of IT professionals, including workforce planning and scheduling, regular one-on-ones, goal setting, performance reviews, recognition, development planning, and appropriate job-status recommendations in accordance with company policies. Assess incoming demand, business impact, staffing capacity, and active incidents in real time; adjust priorities and resource assignments to maintain service coverage, accelerate restoration, and communicate changes to the team and business customers. Manage, mentor, and coach team members to build technical expertise and strong response protocols. Promote a culture of collaboration, accountability, and continuous improvement within the team. Support business objectives through prioritization and tracking of projects, the intake of new work initiatives and the streamlining of current responsibilities. Lead customer concerns and major-incident response for associate-facing technology issues by confirming impact, engaging the appropriate escalation and/or on-call teams, coordinating timely customer communications, driving service restoration, and ensuring follow-up actions address recurring causes. Identify and address associate concerns, communicate clear expectations and applicable policies, resolve conflicts promptly and fairly, and escalate issues when necessary to maintain an accountable, inclusive, and effective team environment. Develop, implement and maintain processes and procedures which support IT strategic plans and the broader Ferguson plans as a whole Approve budgeted expenditures within established limits or oversee a portion of an established budget. No expenditure budget-setting responsibilities. Qualifications and Requirements: Bachelor's degree in Information Technology, Computer Science, or a related field 3-5 years of experience in IT operations, incident management, or a similar role. Ability to organize and prioritize work effectively. Strong written and verbal communication skills. Proficiency in developing and delivering effective presentations to groups. Ability to lead and motivate individuals and teams. Proficiency in operating computers, tablets, and mobile devices. Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.). Additional Information: This role requires a proactive approach to problem-solving and a commitment to providing exceptional customer support to both associates and the business. The AE RRT Manager will work closely with various team members to ensure the smooth operation of IT services and the achievement of organizational goals. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $7,568.91 - $13,247.76 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
11/13/2026
Full time
This job is with Ferguson, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. The Associate Experience (AE) Rapid Response Team (RRT) Manager leads the day-to-day operations and development of an AE RRT team. This role ensures timely restoration of business technology services by directing incident response, managing customer escalations, balancing incoming demand, and coordinating clear communications with associates, business customers, and technology partners. The manager develops team capability through coaching and regular feedback, uses service data to improve performance and prevent recurring issues, represents the team in projects and leadership forums, and implements the broader AE RRT strategy while maintaining a customer-first culture focused on getting associates back to work. Location: This is a Hybrid role based out of our HQ location in Newport News, VA, in accordance with our Flex schedule; 3 days office / 2 days remote. Duties and Responsibilities: Directly manage a team of IT professionals, including workforce planning and scheduling, regular one-on-ones, goal setting, performance reviews, recognition, development planning, and appropriate job-status recommendations in accordance with company policies. Assess incoming demand, business impact, staffing capacity, and active incidents in real time; adjust priorities and resource assignments to maintain service coverage, accelerate restoration, and communicate changes to the team and business customers. Manage, mentor, and coach team members to build technical expertise and strong response protocols. Promote a culture of collaboration, accountability, and continuous improvement within the team. Support business objectives through prioritization and tracking of projects, the intake of new work initiatives and the streamlining of current responsibilities. Lead customer concerns and major-incident response for associate-facing technology issues by confirming impact, engaging the appropriate escalation and/or on-call teams, coordinating timely customer communications, driving service restoration, and ensuring follow-up actions address recurring causes. Identify and address associate concerns, communicate clear expectations and applicable policies, resolve conflicts promptly and fairly, and escalate issues when necessary to maintain an accountable, inclusive, and effective team environment. Develop, implement and maintain processes and procedures which support IT strategic plans and the broader Ferguson plans as a whole Approve budgeted expenditures within established limits or oversee a portion of an established budget. No expenditure budget-setting responsibilities. Qualifications and Requirements: Bachelor's degree in Information Technology, Computer Science, or a related field 3-5 years of experience in IT operations, incident management, or a similar role. Ability to organize and prioritize work effectively. Strong written and verbal communication skills. Proficiency in developing and delivering effective presentations to groups. Ability to lead and motivate individuals and teams. Proficiency in operating computers, tablets, and mobile devices. Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.). Additional Information: This role requires a proactive approach to problem-solving and a commitment to providing exceptional customer support to both associates and the business. The AE RRT Manager will work closely with various team members to ensure the smooth operation of IT services and the achievement of organizational goals. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - $7,568.91 - $13,247.76 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information
ebay
Sr. People Technology Analyst - Learning
ebay Draper, Utah
This job is with eBay, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. The Role People are at the center of everything we do. The People Technology Solutions team provides the enabling technology foundation for candidate and employee experience at eBay. Our ecosystem is anchored in Workday HCM and extended through outstanding SaaS platforms, custom applications, analytics, and emerging technology solutions. We are looking for a product-minded Sr. People Technology Analyst to help develop and expand eBay's digital learning technology experience. This role will work closely with Talent Development, Talent Operations, IT, and other collaborators to understand business needs. You will define product priorities and deliver solutions that help employees and leaders find, access, and engage with learning and development opportunities. Workday Learning serves as a core platform for this role, though the scope goes beyond Workday configuration. The successful candidate will approach the learning ecosystem end-to-end, covering coordinated learning tools, content platforms, skills data, reporting, user experience, automation, and AI-enabled capabilities. This person will assist in translating learning strategy into scalable technology solutions, boost the employee and manager experience, and consistently refine how learning is delivered and assessed at eBay. This individual contributor position is a hybrid role located near our Salt Lake City office. The working schedule includes Hybrid arrangements (3 days onsite/week) at the Salt Lake City location. Additionally, the role requires flexibility in hours to support global collaboration when necessary. What You'll Accomplish: Act as a product-focused technology collaborator for eBay's learning and development ecosystem, with Workday Learning as the central platform. Contribute to roadmap development for learning technology improvements, balancing business priorities, user needs, operational requirements, and technical feasibility. Partner with Talent Success and the federated Learning teams within other organizations, Talent Operations, IT, and other collaborators to understand needs, define requirements, and prioritize solutions. Convert business needs into clear product requirements, user stories, process flows, business rules, solution concepts, and success measures. Direct configuration, testing, deployment, and sustained refinement of Workday Learning tools, such as campaigns, audiences, courses, programs, instructor-led training, remote learning, and messaging. Evaluate when to configure Workday, integrate with external learning tools, leverage AI-enabled capabilities, or simplify existing processes to improve the learning experience. Find opportunities to use AI and automation to personalize learning, improve content discoverability, reduce administrative effort, and support skills-based development. Use data, user feedback, and operational metrics to identify friction points, measure adoption, and recommend continuous improvements. Develop and maintain reports, dashboards, and insights to support learning operations, compliance, adoption, and business decision-making. Provide production support and issue resolution while identifying root causes and scalable improvements. Support change management, communications, training, and adoption for new learning technology capabilities. Partner with IT and vendors to support integrations, data flows, technical dependencies, and platform governance. Maintain documentation, including product requirements, process maps, test scripts, release notes, project plans, and support materials. Participate in internal audits, SOX cycles, data privacy reviews, and compliance-related documentation as needed. Keep up to date on Workday, learning technology, skills, AI, and HR technology trends, and evaluate their relevance to eBay's People technology ecosystem. What You'll Bring Bachelor's degree in Human Resources, Information Systems, Business, or related field, or equivalent work experience. 3-5 years of hands-on HR technology, learning technology, HRIS, product operations, or related experience. 3 years of solid background in Workday configuration, including a minimum of 2 years dedicated to Workday Learning configuration involving Campaigns, Audience Builder, Message Builder, Courses, Programs, ILT, and Remote Learning. Up to date on emerging AI trends in HR technology and evaluate their relevance to eBay's people technology ecosystem. Strong ability to convert business needs into requirements, user stories, process flows, and scalable technology solutions. Experience partnering with cross-functional collaborators across People, IT, business teams, vendors, and end users. Strong analytical and problem-solving abilities, capable of dissecting complex problems, identifying fundamental causes, and suggesting scalable solutions. Experience using data, reporting, and user feedback to prioritize improvements and measure impact. Strong verbal and written communication abilities, including the capability to clarify technical concepts for non-technical audiences. Ability to work independently, prioritize various tasks, and advance work in a fast-paced environment. Working knowledge of data privacy, security, and compliance considerations related to employee data. Preferred Qualifications Experience with Workday Talent, Performance, Skills Cloud, Talent Marketplace, Talent Optimization, or similar talent functionalities. Experience with learning management systems and content platforms such as LinkedIn Learning, Udemy, Cornerstone, Degreed, or similar tools. 1 or more years experience using generative AI tools (e.g., ChatGPT Enterprise, Microsoft Copilot, Gemini, Claude Code) to draft functional specifications, business requirements, test scripts, and training documentation. Accelerate report writing and calculated field logic development (strongly preferred). Experience developing Workday reports, dashboards, calculated fields, composite reports, matrix reports, or BIRT reports. Experience evaluating or implementing AI-enabled capabilities related to learning recommendations, skills inference, career pathing, content curation, or employee self-service. Experience working with generative AI tools to develop requirements, test scripts, training documentation, release notes, or support content. Experience with Workday Extend, custom applications, integrations, or broader HR technology ecosystem development. Previous experience working in a service delivery model that includes shared services or global support. Previous consulting experience at a consulting or software firm or prior experience with a medium-to-large multinational corporation. Basic knowledge of eLearning Authoring tools (e.g. Articulate Storyline) and SCORM/AICC communication protocols. Workday Pro certifications in Learning, Talent, Performance, HCM, Reporting is a plus. Product management, agile, project management, or build thinking experience or certification. Additional Details The base pay range for this position is expected in the range below: $86,800 - $150,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time . click apply for full job details
11/13/2026
Full time
This job is with eBay, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. The Role People are at the center of everything we do. The People Technology Solutions team provides the enabling technology foundation for candidate and employee experience at eBay. Our ecosystem is anchored in Workday HCM and extended through outstanding SaaS platforms, custom applications, analytics, and emerging technology solutions. We are looking for a product-minded Sr. People Technology Analyst to help develop and expand eBay's digital learning technology experience. This role will work closely with Talent Development, Talent Operations, IT, and other collaborators to understand business needs. You will define product priorities and deliver solutions that help employees and leaders find, access, and engage with learning and development opportunities. Workday Learning serves as a core platform for this role, though the scope goes beyond Workday configuration. The successful candidate will approach the learning ecosystem end-to-end, covering coordinated learning tools, content platforms, skills data, reporting, user experience, automation, and AI-enabled capabilities. This person will assist in translating learning strategy into scalable technology solutions, boost the employee and manager experience, and consistently refine how learning is delivered and assessed at eBay. This individual contributor position is a hybrid role located near our Salt Lake City office. The working schedule includes Hybrid arrangements (3 days onsite/week) at the Salt Lake City location. Additionally, the role requires flexibility in hours to support global collaboration when necessary. What You'll Accomplish: Act as a product-focused technology collaborator for eBay's learning and development ecosystem, with Workday Learning as the central platform. Contribute to roadmap development for learning technology improvements, balancing business priorities, user needs, operational requirements, and technical feasibility. Partner with Talent Success and the federated Learning teams within other organizations, Talent Operations, IT, and other collaborators to understand needs, define requirements, and prioritize solutions. Convert business needs into clear product requirements, user stories, process flows, business rules, solution concepts, and success measures. Direct configuration, testing, deployment, and sustained refinement of Workday Learning tools, such as campaigns, audiences, courses, programs, instructor-led training, remote learning, and messaging. Evaluate when to configure Workday, integrate with external learning tools, leverage AI-enabled capabilities, or simplify existing processes to improve the learning experience. Find opportunities to use AI and automation to personalize learning, improve content discoverability, reduce administrative effort, and support skills-based development. Use data, user feedback, and operational metrics to identify friction points, measure adoption, and recommend continuous improvements. Develop and maintain reports, dashboards, and insights to support learning operations, compliance, adoption, and business decision-making. Provide production support and issue resolution while identifying root causes and scalable improvements. Support change management, communications, training, and adoption for new learning technology capabilities. Partner with IT and vendors to support integrations, data flows, technical dependencies, and platform governance. Maintain documentation, including product requirements, process maps, test scripts, release notes, project plans, and support materials. Participate in internal audits, SOX cycles, data privacy reviews, and compliance-related documentation as needed. Keep up to date on Workday, learning technology, skills, AI, and HR technology trends, and evaluate their relevance to eBay's People technology ecosystem. What You'll Bring Bachelor's degree in Human Resources, Information Systems, Business, or related field, or equivalent work experience. 3-5 years of hands-on HR technology, learning technology, HRIS, product operations, or related experience. 3 years of solid background in Workday configuration, including a minimum of 2 years dedicated to Workday Learning configuration involving Campaigns, Audience Builder, Message Builder, Courses, Programs, ILT, and Remote Learning. Up to date on emerging AI trends in HR technology and evaluate their relevance to eBay's people technology ecosystem. Strong ability to convert business needs into requirements, user stories, process flows, and scalable technology solutions. Experience partnering with cross-functional collaborators across People, IT, business teams, vendors, and end users. Strong analytical and problem-solving abilities, capable of dissecting complex problems, identifying fundamental causes, and suggesting scalable solutions. Experience using data, reporting, and user feedback to prioritize improvements and measure impact. Strong verbal and written communication abilities, including the capability to clarify technical concepts for non-technical audiences. Ability to work independently, prioritize various tasks, and advance work in a fast-paced environment. Working knowledge of data privacy, security, and compliance considerations related to employee data. Preferred Qualifications Experience with Workday Talent, Performance, Skills Cloud, Talent Marketplace, Talent Optimization, or similar talent functionalities. Experience with learning management systems and content platforms such as LinkedIn Learning, Udemy, Cornerstone, Degreed, or similar tools. 1 or more years experience using generative AI tools (e.g., ChatGPT Enterprise, Microsoft Copilot, Gemini, Claude Code) to draft functional specifications, business requirements, test scripts, and training documentation. Accelerate report writing and calculated field logic development (strongly preferred). Experience developing Workday reports, dashboards, calculated fields, composite reports, matrix reports, or BIRT reports. Experience evaluating or implementing AI-enabled capabilities related to learning recommendations, skills inference, career pathing, content curation, or employee self-service. Experience working with generative AI tools to develop requirements, test scripts, training documentation, release notes, or support content. Experience with Workday Extend, custom applications, integrations, or broader HR technology ecosystem development. Previous experience working in a service delivery model that includes shared services or global support. Previous consulting experience at a consulting or software firm or prior experience with a medium-to-large multinational corporation. Basic knowledge of eLearning Authoring tools (e.g. Articulate Storyline) and SCORM/AICC communication protocols. Workday Pro certifications in Learning, Talent, Performance, HCM, Reporting is a plus. Product management, agile, project management, or build thinking experience or certification. Additional Details The base pay range for this position is expected in the range below: $86,800 - $150,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time . click apply for full job details
IT Operations Technical Manager
WEIDENHAMMER SYSTEMS CORPORATION Wyomissing, Pennsylvania
Description: You're already the person your team turns to when the toughest issues land. Now it's time to lead the desk, develop the team, and help fix what keeps breaking. Weidenhammer is looking for an IT Operations Technical Lead to lead our Cloud & Infrastructure Service Desk while staying hands-on as the senior escalation point across Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. You'll coach and develop service desk analysts and engineers, lead the response when major incidents occur, and drive problem management to eliminate recurring issues at the root. Just as importantly, you'll help shape how we use smarter monitoring, automation, and AI-assisted tools to continually improve the way we deliver managed services to our clients. Have ideas for making operations better? Good. We want them. This is an opportunity to do more than resolve the next ticket. You'll have the ability to improve processes, strengthen the team, and help build a more proactive and efficient service environment. Why Weidenhammer? For nearly 50 years, Weidenhammer has helped middle-market organizations modernize technology, strengthen cybersecurity, and put data and AI to work. We're a senior-led, outcome-driven Microsoft partner with 100+ professionals delivering managed services, cloud, and hosting solutions from our data center footprint in Collegeville, PA, backed by a disaster recovery site in Chandler, AZ. Our technical leads get real responsibility, broad technology exposure, and the opportunity to make an impact. We believe in solving problems the right way, investing in better tools and automation, and creating an environment where people learn from one another and grow. Some of our best professionals started on the service desk and continued building their careers from there. We also offer a competitive benefits package that includes medical, dental, and vision insurance, a 401(k), paid time off, paid parental leave, training and development opportunities, paid volunteer time, wellness programs, and hybrid flexibility. Ready to stop just solving the toughest problems and start leading the way forward? Requirements: The IT Operations Technical Manager leads the Cloud and Infrastructure Service Desk and serves as the senior hands-on technical escalation point for the operations team supporting Weidenhammer clients. The role combines advanced troubleshooting, technical mentoring, platform administration, documentation, and service improvement across client infrastructure, cloud, identity, endpoint, network, backup, monitoring, and security technologies. Working closely with the Cloud and Infrastructure team, the Manager may be assigned to do complete any of the following: support, mentor, and manage service desk team members, diagnose complex problems, coordinate technical responses during high-impact incidents, validate changes, strengthen monitoring and automation, and ensure new solutions are secure, supportable, and well documented before they enter ongoing support. Essential Functions Manage the Cloud and Infrastructure Service Desk and serve as the senior technical escalation resource for complex incidents and service requests across Microsoft 365, Azure, Windows Server, virtualization, networking, identity, endpoint management, backup, recovery, monitoring, and security operations. Lead structured troubleshooting and root-cause analysis, using logs, telemetry, configuration data, monitoring platforms, and vendor resources to isolate issues and restore service. Provide hands-on technical guidance and coaching to Service Desk Analysts, System Administrators, and Engineers; review troubleshooting approaches, recommend next steps, and strengthen team capability. Coordinate the technical response during major incidents, including triage, workstream assignment, vendor escalation, recovery validation, technical updates, and post-incident corrective actions. Administer, configure, and improve the platforms used to monitor, manage, secure, document, and support client environments within approved access and change-control practices. Develop and maintain technical standards, configuration baselines, build documentation, runbooks, knowledge articles, diagrams, and escalation procedures, along with accurate configuration, asset, licensing, and subscription records in approved service-management and documentation platforms. Review monitoring coverage, alert quality, thresholds, and response procedures to reduce noise and improve early detection of client-impacting conditions. Lead problem management for recurring or high-impact issues, analyzing incident trends, alert patterns, capacity concerns, and platform health data, and implement durable corrective actions (standardized configurations, automation, tool consolidation, documentation, or architectural recommendations) prioritized by risk and client impact. Perform and validate complex changes, maintenance activities, upgrades, migrations, and remediation work, including risk assessment, testing, communication, and rollback planning. Partner with security teams to operationalize identity protection, endpoint security, patching, vulnerability remediation, privileged-access controls, backup and recovery, certificate and lifecycle management, logging, incident response, and evidence requirements across managed environments. Use scripting, workflow automation, APIs, and AI-assisted tools to improve troubleshooting, reporting, configuration consistency, documentation, and repetitive operational work, with appropriate review and governance. Participate in solution reviews and project handoffs and provide technical oversight for transitioning new and changed services into support, identifying supportability concerns, technical debt, and security risks, and validating documentation, monitoring, access, security controls, backup, support ownership, and operational readiness before acceptance. Explain technical conditions, business impact, risks, and recommend next steps in clear language to clients and internal stakeholders, and coordinate with technology vendors and partners, carriers, and third-party support organizations to resolve product defects, service issues, licensing concerns, and complex escalations. Maintain deep working knowledge of the managed-services technology portfolio and pursue role-aligned learning and certifications that support client and service needs. Contribute technical input to client onboarding, assessments, service reviews, proposals, and scope validation when operational expertise is required. Assist with after-hours maintenance and participate in the technical escalation rotation for critical client issues as required. Promote disciplined use of incident, request, problem, change, configuration, knowledge, and continual-improvement practices across the team. Competencies Practical knowledge of IT service management, including incident, major incident, problem, change, request, configuration, knowledge, and continual-improvement practices and the technical evidence required to support them. Advanced hands-on troubleshooting experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID, virtualization, networking, endpoint management, backup and recovery, monitoring, and security technologies, including diagnosing complex, multi-layer issues using logs, packet and performance data, telemetry, and configuration analysis. Experience administering remote monitoring and management, IT service-management, documentation, endpoint, identity, backup, security, and observability platforms in an MSP or multi-client environment. Working knowledge of PowerShell or comparable scripting, workflow automation, APIs, and AI-assisted technical tools, with appropriate testing, security, and human review. Strong understanding of identity, least privilege, endpoint protection, vulnerability remediation, logging, backup, recovery, network security, and secure configuration principles. Ability to translate technical findings into clear business impact, risk, recovery options, and recommendations for clients and leadership. Demonstrated judgment during major incidents, production changes, competing priorities, and high-pressure client escalations. Strong technical writing skills, including runbooks, diagrams, build standards, knowledge articles, and post-incident documentation. Ability to lead, mentor, and develop technical professionals, coordinate work across teams, and raise technical quality. Highly organized, self-directed, and accountable, with disciplined change control, validation, and follow-through. Project awareness sufficient to manage technical dependencies, risks, testing, cutover activities, operational acceptance, and stakeholder communication. What Success Looks Like Team members have clear expectations, regular coaching, development plans, and appropriate coverage, and receive practical technical guidance that improves first-contact resolution, escalation quality, and confidence handling increasingly complex work. Recurring issues, manual effort, and avoidable client disruption are measurably reduced through problem management, root-cause analysis, permanent corrective actions, technical standards, automation, and knowledge reuse. Client environments have current monitoring, meaningful alerts, accurate documentation and runbooks, supportable configurations . click apply for full job details
11/13/2026
Full time
Description: You're already the person your team turns to when the toughest issues land. Now it's time to lead the desk, develop the team, and help fix what keeps breaking. Weidenhammer is looking for an IT Operations Technical Lead to lead our Cloud & Infrastructure Service Desk while staying hands-on as the senior escalation point across Microsoft 365, Azure, Entra ID, Windows Server, virtualization, networking, backup and disaster recovery, and security. You'll coach and develop service desk analysts and engineers, lead the response when major incidents occur, and drive problem management to eliminate recurring issues at the root. Just as importantly, you'll help shape how we use smarter monitoring, automation, and AI-assisted tools to continually improve the way we deliver managed services to our clients. Have ideas for making operations better? Good. We want them. This is an opportunity to do more than resolve the next ticket. You'll have the ability to improve processes, strengthen the team, and help build a more proactive and efficient service environment. Why Weidenhammer? For nearly 50 years, Weidenhammer has helped middle-market organizations modernize technology, strengthen cybersecurity, and put data and AI to work. We're a senior-led, outcome-driven Microsoft partner with 100+ professionals delivering managed services, cloud, and hosting solutions from our data center footprint in Collegeville, PA, backed by a disaster recovery site in Chandler, AZ. Our technical leads get real responsibility, broad technology exposure, and the opportunity to make an impact. We believe in solving problems the right way, investing in better tools and automation, and creating an environment where people learn from one another and grow. Some of our best professionals started on the service desk and continued building their careers from there. We also offer a competitive benefits package that includes medical, dental, and vision insurance, a 401(k), paid time off, paid parental leave, training and development opportunities, paid volunteer time, wellness programs, and hybrid flexibility. Ready to stop just solving the toughest problems and start leading the way forward? Requirements: The IT Operations Technical Manager leads the Cloud and Infrastructure Service Desk and serves as the senior hands-on technical escalation point for the operations team supporting Weidenhammer clients. The role combines advanced troubleshooting, technical mentoring, platform administration, documentation, and service improvement across client infrastructure, cloud, identity, endpoint, network, backup, monitoring, and security technologies. Working closely with the Cloud and Infrastructure team, the Manager may be assigned to do complete any of the following: support, mentor, and manage service desk team members, diagnose complex problems, coordinate technical responses during high-impact incidents, validate changes, strengthen monitoring and automation, and ensure new solutions are secure, supportable, and well documented before they enter ongoing support. Essential Functions Manage the Cloud and Infrastructure Service Desk and serve as the senior technical escalation resource for complex incidents and service requests across Microsoft 365, Azure, Windows Server, virtualization, networking, identity, endpoint management, backup, recovery, monitoring, and security operations. Lead structured troubleshooting and root-cause analysis, using logs, telemetry, configuration data, monitoring platforms, and vendor resources to isolate issues and restore service. Provide hands-on technical guidance and coaching to Service Desk Analysts, System Administrators, and Engineers; review troubleshooting approaches, recommend next steps, and strengthen team capability. Coordinate the technical response during major incidents, including triage, workstream assignment, vendor escalation, recovery validation, technical updates, and post-incident corrective actions. Administer, configure, and improve the platforms used to monitor, manage, secure, document, and support client environments within approved access and change-control practices. Develop and maintain technical standards, configuration baselines, build documentation, runbooks, knowledge articles, diagrams, and escalation procedures, along with accurate configuration, asset, licensing, and subscription records in approved service-management and documentation platforms. Review monitoring coverage, alert quality, thresholds, and response procedures to reduce noise and improve early detection of client-impacting conditions. Lead problem management for recurring or high-impact issues, analyzing incident trends, alert patterns, capacity concerns, and platform health data, and implement durable corrective actions (standardized configurations, automation, tool consolidation, documentation, or architectural recommendations) prioritized by risk and client impact. Perform and validate complex changes, maintenance activities, upgrades, migrations, and remediation work, including risk assessment, testing, communication, and rollback planning. Partner with security teams to operationalize identity protection, endpoint security, patching, vulnerability remediation, privileged-access controls, backup and recovery, certificate and lifecycle management, logging, incident response, and evidence requirements across managed environments. Use scripting, workflow automation, APIs, and AI-assisted tools to improve troubleshooting, reporting, configuration consistency, documentation, and repetitive operational work, with appropriate review and governance. Participate in solution reviews and project handoffs and provide technical oversight for transitioning new and changed services into support, identifying supportability concerns, technical debt, and security risks, and validating documentation, monitoring, access, security controls, backup, support ownership, and operational readiness before acceptance. Explain technical conditions, business impact, risks, and recommend next steps in clear language to clients and internal stakeholders, and coordinate with technology vendors and partners, carriers, and third-party support organizations to resolve product defects, service issues, licensing concerns, and complex escalations. Maintain deep working knowledge of the managed-services technology portfolio and pursue role-aligned learning and certifications that support client and service needs. Contribute technical input to client onboarding, assessments, service reviews, proposals, and scope validation when operational expertise is required. Assist with after-hours maintenance and participate in the technical escalation rotation for critical client issues as required. Promote disciplined use of incident, request, problem, change, configuration, knowledge, and continual-improvement practices across the team. Competencies Practical knowledge of IT service management, including incident, major incident, problem, change, request, configuration, knowledge, and continual-improvement practices and the technical evidence required to support them. Advanced hands-on troubleshooting experience across Microsoft 365, Azure, Windows Server, Active Directory and Entra ID, virtualization, networking, endpoint management, backup and recovery, monitoring, and security technologies, including diagnosing complex, multi-layer issues using logs, packet and performance data, telemetry, and configuration analysis. Experience administering remote monitoring and management, IT service-management, documentation, endpoint, identity, backup, security, and observability platforms in an MSP or multi-client environment. Working knowledge of PowerShell or comparable scripting, workflow automation, APIs, and AI-assisted technical tools, with appropriate testing, security, and human review. Strong understanding of identity, least privilege, endpoint protection, vulnerability remediation, logging, backup, recovery, network security, and secure configuration principles. Ability to translate technical findings into clear business impact, risk, recovery options, and recommendations for clients and leadership. Demonstrated judgment during major incidents, production changes, competing priorities, and high-pressure client escalations. Strong technical writing skills, including runbooks, diagrams, build standards, knowledge articles, and post-incident documentation. Ability to lead, mentor, and develop technical professionals, coordinate work across teams, and raise technical quality. Highly organized, self-directed, and accountable, with disciplined change control, validation, and follow-through. Project awareness sufficient to manage technical dependencies, risks, testing, cutover activities, operational acceptance, and stakeholder communication. What Success Looks Like Team members have clear expectations, regular coaching, development plans, and appropriate coverage, and receive practical technical guidance that improves first-contact resolution, escalation quality, and confidence handling increasingly complex work. Recurring issues, manual effort, and avoidable client disruption are measurably reduced through problem management, root-cause analysis, permanent corrective actions, technical standards, automation, and knowledge reuse. Client environments have current monitoring, meaningful alerts, accurate documentation and runbooks, supportable configurations . click apply for full job details
Lead Designer Kids Footwear Materials Designer
Cella Beaverton, Oregon
Location: Beaverton, OR (Hybrid: 4 days on-site / 1 day remote)Job Type: Full-Time, 40 hours/week, W2 Contract (1-Year Duration)Compensation Range: $38.00 - $42.66 / hour (maximum)Cella is seeking a Lead Footwear Materials Designer to join a global sportswear brand's creative design team. This opportunity is focused exclusively on shaping the next generation of kids' footwear, blending emotive storytelling, fresh material concepts, and perceived value to engage fearless young athletes. Responsibilities:Drive Material Strategy: Lead end-to-end material design across kids' and core footwear product lines, crafting seasonal material palettes, narratives, and innovative applications for both brand-new silhouettes and iconic heritage models.Cross-Functional Collaboration: Partner daily with color designers, product designers, graphic designers, product managers, and material developers to align on seasonal direction and product excellence.Vendor & Supply Chain Engagement: Work directly with external vendors, navigate material libraries, source innovative textiles and finishes, and balance design vision with footwear costing and price negotiation.Concept Validation & Prototyping: Build accurate 2D technical drawings, upload CADs into Aurora, and develop hands-on physical mockups, 3D digital renderings, and cobbling/prototyping samples to validate concepts.Narrative Storytelling: Deliver high-visibility seasonal presentations that champion sustainable material innovations, market trends, and compelling storytelling tailored to consumer purchasing behaviors.Qualifications:Experience & Education: Bachelor's degree in Design, Art, or a related field (or 2 additional years of experience in lieu of a degree), paired with 5+ years of dedicated experience designing and developing innovative footwear or related performance products.Technical Software Skills: Advanced proficiency in Adobe Illustrator, Photoshop, and InDesign, with hands-on experience utilizing Aurora (uploading CADs), Miro, and presentation tools such as Keynote and PowerPoint.Material & Costing Knowledge: Solid foundation in footwear manufacturing processes, material supply chains, sustainable design practices, footwear costing, and direct vendor coordination.Prototyping & Craftsmanship: Demonstrated skill in creating technical drawings/tech packs, building physical mockup samples, and working with 3D design programs or hands-on prototyping.Portfolio Requirement: A comprehensive design portfolio showcasing end-to-end footwear material design, trend forecasting, and narrative-driven projects is required for submission.Preferred Experience: Prior design experience with major athletic footwear brands or kids' specific product categories is strongly preferred.JOBID: 25 Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
11/13/2026
Full time
Location: Beaverton, OR (Hybrid: 4 days on-site / 1 day remote)Job Type: Full-Time, 40 hours/week, W2 Contract (1-Year Duration)Compensation Range: $38.00 - $42.66 / hour (maximum)Cella is seeking a Lead Footwear Materials Designer to join a global sportswear brand's creative design team. This opportunity is focused exclusively on shaping the next generation of kids' footwear, blending emotive storytelling, fresh material concepts, and perceived value to engage fearless young athletes. Responsibilities:Drive Material Strategy: Lead end-to-end material design across kids' and core footwear product lines, crafting seasonal material palettes, narratives, and innovative applications for both brand-new silhouettes and iconic heritage models.Cross-Functional Collaboration: Partner daily with color designers, product designers, graphic designers, product managers, and material developers to align on seasonal direction and product excellence.Vendor & Supply Chain Engagement: Work directly with external vendors, navigate material libraries, source innovative textiles and finishes, and balance design vision with footwear costing and price negotiation.Concept Validation & Prototyping: Build accurate 2D technical drawings, upload CADs into Aurora, and develop hands-on physical mockups, 3D digital renderings, and cobbling/prototyping samples to validate concepts.Narrative Storytelling: Deliver high-visibility seasonal presentations that champion sustainable material innovations, market trends, and compelling storytelling tailored to consumer purchasing behaviors.Qualifications:Experience & Education: Bachelor's degree in Design, Art, or a related field (or 2 additional years of experience in lieu of a degree), paired with 5+ years of dedicated experience designing and developing innovative footwear or related performance products.Technical Software Skills: Advanced proficiency in Adobe Illustrator, Photoshop, and InDesign, with hands-on experience utilizing Aurora (uploading CADs), Miro, and presentation tools such as Keynote and PowerPoint.Material & Costing Knowledge: Solid foundation in footwear manufacturing processes, material supply chains, sustainable design practices, footwear costing, and direct vendor coordination.Prototyping & Craftsmanship: Demonstrated skill in creating technical drawings/tech packs, building physical mockup samples, and working with 3D design programs or hands-on prototyping.Portfolio Requirement: A comprehensive design portfolio showcasing end-to-end footwear material design, trend forecasting, and narrative-driven projects is required for submission.Preferred Experience: Prior design experience with major athletic footwear brands or kids' specific product categories is strongly preferred.JOBID: 25 Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
Test Lead - SAP Service Cloud / C4C (2-3 Year Contract)
Blue Star Partners LLC Columbus, Ohio
Job Description Job Description Job Title: Test Lead (2-3 Year Contract) Location: Columbus, OH Work Model: Remote with required travel to Columbus once every 3 weeks for 3 days onsite Rate: $100-$130/hour depending on experience Contract Term: Immediate start - December 31, 2028 Possibility of Extension: Yes, possibility of extension beyond 2028 Employment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Position Overview We are seeking an experienced Test Lead to support a multi-year Customer Transformation Program focused on modernizing customer service, customer-facing digital capabilities, SAP Service Cloud, omnichannel routing, and related business and technology processes. This role will serve as the testing lead across the full program, supporting both the technology side and business side of testing. The Test Lead will be responsible for defining the overall testing approach, coordinating test planning and execution, managing testing risks and defects, supporting business readiness, and ensuring solutions are validated before major implementation milestones. The first major implementation is targeted for March 2027, with continued program testing and rollout activity expected through 2028. The ideal candidate has strong enterprise testing leadership experience, preferably within customer transformation, SAP Service Cloud / SAP C4C, customer-facing digital platforms, omnichannel routing, or utility environments. Key ResponsibilitiesProgram Test Leadership Serve as the Test Lead for the overall Customer Transformation Program. Lead testing efforts across both technical and business workstreams. Define, manage, and execute the overall test strategy, test plan, testing roadmap, and testing governance approach. Coordinate testing across multiple systems, vendors, business teams, IT teams, and implementation partners. Ensure testing activities align with program timelines, implementation milestones, release plans, and business readiness needs. Provide testing leadership for the first major go-live targeted for March 2027 and subsequent releases through 2028. Test Planning & Governance Develop and maintain program-level test plans, test schedules, test entry and exit criteria, defect management processes, and status reporting. Establish clear testing roles, responsibilities, timelines, dependencies, and escalation paths. Coordinate with project managers, business analysts, solution architects, vendors, and business stakeholders to confirm testing scope and priorities. Lead test readiness reviews, test execution checkpoints, defect triage meetings, and go-live readiness discussions. Ensure testing documentation is clear, complete, traceable, and aligned to approved requirements and solution designs. Monitor testing progress, risks, issues, dependencies, and resource needs across program workstreams. Business and Technical Testing Coordination Coordinate testing across business users, technology teams, system integrators, vendors, and program leadership. Support test planning and execution for technical testing, system integration testing, end-to-end testing, regression testing, user acceptance testing, and business process validation. Ensure test scenarios reflect real business processes, customer journeys, agent workflows, system integrations, and operational impacts. Partner with business stakeholders to define UAT scope, identify test participants, support test script development, and manage business testing execution. Validate that delivered functionality meets business requirements, customer needs, system requirements, and operational expectations. SAP Service Cloud, Digital Front End & Omnichannel Testing Support testing for SAP Service Cloud / SAP C4C capabilities, including customer service processes, case management, customer account views, and service workflows. Coordinate testing for customer-facing digital front-end capabilities, including online customer requests, digital service interactions, and related self-service functionality. Support testing for omnichannel routing capabilities, including call routing, chat routing, IVR entry points, customer requests, and related customer interaction flows. Ensure testing validates end-to-end customer journeys across SAP C4C, digital channels, IVR, routing modules, business processes, and supporting integrations. Partner with technical teams and business SMEs to identify testing gaps tied to customer experience, agent experience, process flow, data quality, and system integration. Defect Management & Issue Resolution Own and manage the defect lifecycle across testing phases. Lead defect triage meetings with IT, vendors, business stakeholders, and project teams. Ensure defects are clearly documented, prioritized, assigned, tracked, retested, and closed. Escalate high-priority defects, blockers, and testing risks that could impact go-live readiness or business operations. Track root causes, recurring issues, testing gaps, and quality trends. Provide leadership with clear visibility into defect status, severity, resolution progress, and go-live risk. Reporting, Communication & Stakeholder Engagement Provide regular testing status updates to program leadership, project teams, business stakeholders, and technology partners. Communicate testing progress, risks, blockers, defects, decisions, and readiness concerns clearly and proactively. Prepare test dashboards, executive summaries, readiness updates, action trackers, and issue logs. Facilitate testing meetings, working sessions, readiness reviews, and stakeholder discussions. Translate testing and technical issues into clear business impacts for non-technical stakeholders. Maintain alignment between business testing expectations and technical delivery timelines. Go-Live Readiness & Post-Deployment Support Support go-live readiness assessments from a testing and quality perspective. Validate that critical defects, open risks, test coverage, business signoffs, and readiness criteria are understood before release decisions. Support implementation readiness, release validation, production smoke testing, and post-deployment stabilization. Partner with program leadership to identify testing risks that could impact customer experience, business operations, or system adoption. Support lessons learned and continuous improvement across testing cycles and future releases. Day-to-Day Responsibilities Build and maintain the program test plan, testing schedule, testing trackers, and status reporting. Coordinate with business, IT, vendors, and program teams on test preparation and execution. Lead test readiness sessions, defect triage meetings, and testing status reviews. Track testing progress across technical testing, SIT, end-to-end testing, regression testing, and UAT. Support SAP C4C, digital front-end, omnichannel, IVR, call routing, chat routing, and customer request testing. Confirm test scenarios and scripts align to business requirements and customer journeys. Manage defect tracking, retesting, prioritization, and escalation. Prepare testing updates for program leadership and key stakeholders. Travel to Columbus once every 3 weeks for 3 days onsite to support program meetings, testing coordination, and stakeholder alignment. Required Qualifications 7+ years of experience in software testing, quality assurance, test management, business testing, or related program delivery roles. Experience leading testing for large enterprise transformation programs. Experience managing both technical testing and business-side testing activities. Strong experience developing test strategies, test plans, test schedules, test scenarios, test scripts, defect management processes, and testing status reports. Experience coordinating SIT, end-to-end testing, regression testing, UAT, go-live readiness, and post-deployment validation. Strong defect management experience, including triage, prioritization, escalation, retesting, and closure. Ability to work across business stakeholders, IT teams, vendors, system integrators, project managers, business analysts, and solution architects. Strong understanding of requirements traceability, test coverage, acceptance criteria, and release readiness. Excellent written and verbal communication skills. Strong facilitation, organization, and stakeholder management skills. Ability to operate in a complex, fast-paced, multi-year program environment. Ability to travel to Columbus, OH once every 3 weeks for 3 onsite days. Preferred Qualifications Experience with SAP Service Cloud / SAP C4C. Experience testing customer service, case management, customer 360, customer account, or service workflow capabilities. Experience with customer-facing digital front-end platforms, including online requests, self-service tools, customer portals, mobile capabilities, or related digital channels. Experience with omnichannel testing, including call routing, chat routing, IVR, IVA, ACD, contact center routing, or customer interaction workflows. Utilities or energy industry experience click apply for full job details
11/13/2026
Full time
Job Description Job Description Job Title: Test Lead (2-3 Year Contract) Location: Columbus, OH Work Model: Remote with required travel to Columbus once every 3 weeks for 3 days onsite Rate: $100-$130/hour depending on experience Contract Term: Immediate start - December 31, 2028 Possibility of Extension: Yes, possibility of extension beyond 2028 Employment Type: W-2 Only Work Authorization: U.S. Citizens Only Green Card holders also eligible; no visa sponsorship available Position Overview We are seeking an experienced Test Lead to support a multi-year Customer Transformation Program focused on modernizing customer service, customer-facing digital capabilities, SAP Service Cloud, omnichannel routing, and related business and technology processes. This role will serve as the testing lead across the full program, supporting both the technology side and business side of testing. The Test Lead will be responsible for defining the overall testing approach, coordinating test planning and execution, managing testing risks and defects, supporting business readiness, and ensuring solutions are validated before major implementation milestones. The first major implementation is targeted for March 2027, with continued program testing and rollout activity expected through 2028. The ideal candidate has strong enterprise testing leadership experience, preferably within customer transformation, SAP Service Cloud / SAP C4C, customer-facing digital platforms, omnichannel routing, or utility environments. Key ResponsibilitiesProgram Test Leadership Serve as the Test Lead for the overall Customer Transformation Program. Lead testing efforts across both technical and business workstreams. Define, manage, and execute the overall test strategy, test plan, testing roadmap, and testing governance approach. Coordinate testing across multiple systems, vendors, business teams, IT teams, and implementation partners. Ensure testing activities align with program timelines, implementation milestones, release plans, and business readiness needs. Provide testing leadership for the first major go-live targeted for March 2027 and subsequent releases through 2028. Test Planning & Governance Develop and maintain program-level test plans, test schedules, test entry and exit criteria, defect management processes, and status reporting. Establish clear testing roles, responsibilities, timelines, dependencies, and escalation paths. Coordinate with project managers, business analysts, solution architects, vendors, and business stakeholders to confirm testing scope and priorities. Lead test readiness reviews, test execution checkpoints, defect triage meetings, and go-live readiness discussions. Ensure testing documentation is clear, complete, traceable, and aligned to approved requirements and solution designs. Monitor testing progress, risks, issues, dependencies, and resource needs across program workstreams. Business and Technical Testing Coordination Coordinate testing across business users, technology teams, system integrators, vendors, and program leadership. Support test planning and execution for technical testing, system integration testing, end-to-end testing, regression testing, user acceptance testing, and business process validation. Ensure test scenarios reflect real business processes, customer journeys, agent workflows, system integrations, and operational impacts. Partner with business stakeholders to define UAT scope, identify test participants, support test script development, and manage business testing execution. Validate that delivered functionality meets business requirements, customer needs, system requirements, and operational expectations. SAP Service Cloud, Digital Front End & Omnichannel Testing Support testing for SAP Service Cloud / SAP C4C capabilities, including customer service processes, case management, customer account views, and service workflows. Coordinate testing for customer-facing digital front-end capabilities, including online customer requests, digital service interactions, and related self-service functionality. Support testing for omnichannel routing capabilities, including call routing, chat routing, IVR entry points, customer requests, and related customer interaction flows. Ensure testing validates end-to-end customer journeys across SAP C4C, digital channels, IVR, routing modules, business processes, and supporting integrations. Partner with technical teams and business SMEs to identify testing gaps tied to customer experience, agent experience, process flow, data quality, and system integration. Defect Management & Issue Resolution Own and manage the defect lifecycle across testing phases. Lead defect triage meetings with IT, vendors, business stakeholders, and project teams. Ensure defects are clearly documented, prioritized, assigned, tracked, retested, and closed. Escalate high-priority defects, blockers, and testing risks that could impact go-live readiness or business operations. Track root causes, recurring issues, testing gaps, and quality trends. Provide leadership with clear visibility into defect status, severity, resolution progress, and go-live risk. Reporting, Communication & Stakeholder Engagement Provide regular testing status updates to program leadership, project teams, business stakeholders, and technology partners. Communicate testing progress, risks, blockers, defects, decisions, and readiness concerns clearly and proactively. Prepare test dashboards, executive summaries, readiness updates, action trackers, and issue logs. Facilitate testing meetings, working sessions, readiness reviews, and stakeholder discussions. Translate testing and technical issues into clear business impacts for non-technical stakeholders. Maintain alignment between business testing expectations and technical delivery timelines. Go-Live Readiness & Post-Deployment Support Support go-live readiness assessments from a testing and quality perspective. Validate that critical defects, open risks, test coverage, business signoffs, and readiness criteria are understood before release decisions. Support implementation readiness, release validation, production smoke testing, and post-deployment stabilization. Partner with program leadership to identify testing risks that could impact customer experience, business operations, or system adoption. Support lessons learned and continuous improvement across testing cycles and future releases. Day-to-Day Responsibilities Build and maintain the program test plan, testing schedule, testing trackers, and status reporting. Coordinate with business, IT, vendors, and program teams on test preparation and execution. Lead test readiness sessions, defect triage meetings, and testing status reviews. Track testing progress across technical testing, SIT, end-to-end testing, regression testing, and UAT. Support SAP C4C, digital front-end, omnichannel, IVR, call routing, chat routing, and customer request testing. Confirm test scenarios and scripts align to business requirements and customer journeys. Manage defect tracking, retesting, prioritization, and escalation. Prepare testing updates for program leadership and key stakeholders. Travel to Columbus once every 3 weeks for 3 days onsite to support program meetings, testing coordination, and stakeholder alignment. Required Qualifications 7+ years of experience in software testing, quality assurance, test management, business testing, or related program delivery roles. Experience leading testing for large enterprise transformation programs. Experience managing both technical testing and business-side testing activities. Strong experience developing test strategies, test plans, test schedules, test scenarios, test scripts, defect management processes, and testing status reports. Experience coordinating SIT, end-to-end testing, regression testing, UAT, go-live readiness, and post-deployment validation. Strong defect management experience, including triage, prioritization, escalation, retesting, and closure. Ability to work across business stakeholders, IT teams, vendors, system integrators, project managers, business analysts, and solution architects. Strong understanding of requirements traceability, test coverage, acceptance criteria, and release readiness. Excellent written and verbal communication skills. Strong facilitation, organization, and stakeholder management skills. Ability to operate in a complex, fast-paced, multi-year program environment. Ability to travel to Columbus, OH once every 3 weeks for 3 onsite days. Preferred Qualifications Experience with SAP Service Cloud / SAP C4C. Experience testing customer service, case management, customer 360, customer account, or service workflow capabilities. Experience with customer-facing digital front-end platforms, including online requests, self-service tools, customer portals, mobile capabilities, or related digital channels. Experience with omnichannel testing, including call routing, chat routing, IVR, IVA, ACD, contact center routing, or customer interaction workflows. Utilities or energy industry experience click apply for full job details
Product Software Engineer
Proteam Solutions Columbus, Ohio
Job Description Job Description Product Software Engineer Seize the opportunity to work with a renowned leader in the healthcare sector, offering innovative solutions that make a real impact. This is your chance to be part of a dynamic team, embracing cutting-edge technology and driving forward-thinking projects. Position Type: Contract To Hire Location: 100% Remote Responsibilities Design, develop, and maintain modern web applications using ReactJS, TypeScript, and contemporary frontend frameworks. Collaborate with Product Managers, UX designers, Architects, and Engineering teams to deliver high-quality digital experiences. Develop and integrate backend services and APIs using technologies such as Python, FastAPI, Flask, or similar frameworks. Build AI-enabled user experiences and workflows by integrating Generative AI, LLMs, copilots, intelligent search, and automation capabilities into business applications. Apply an AI-first engineering mindset to identify opportunities for productivity improvement, intelligent process automation, and enhanced customer experiences. Create reusable components, design patterns, and engineering standards that improve development efficiency and maintainability. Collaborate with Data & Analytics teams to integrate insights, machine learning models, and data-driven decision-making capabilities into applications. Ensure application performance, scalability, accessibility, security, and reliability. Support CI/CD pipelines and DevOps practices to streamline deployments and improve engineering productivity. Lead technical discussions, code reviews, and architectural recommendations. Mentor junior engineers and contribute to a culture of continuous learning and innovation. Evaluate emerging technologies, AI tools, and engineering practices to recommend improvements and drive innovation. Qualifications Required 8 years of professional software engineering experience with a strong record of delivering enterprise applications. Experience working with RAG and LLM required. Experience with AI agents and workflow automation, AI Orchestrators such as Claude Cowork to accelerate SDLC required. Experience with Prompt Engineering. Deep expertise in: ReactJS TypeScript/JavaScript HTML5/CSS3 Modern frontend architecture and design patterns Experience developing backend services using: Python RESTful APIs Microservices architecture Experience integrating applications with cloud platforms such as Azure, AWS, or Google Cloud. Knowledge of CI/CD, Git, automated testing, and Agile development practices. Strong understanding of software architecture, performance optimization, and security best practices. Ability to work independently in a fast-paced, product-oriented environment. Preferred Qualifications Bachelor's degree in Computer Science, Engineering, Information Systems, or related field, or equivalent experience. Experience with: GCP Platform GraphQL FastAPI Docker and Kubernetes Healthcare, pharma experience a plus Familiarity with observability and monitoring platforms. What is Expected of You and Others at This Level Applies advanced knowledge of software engineering, architecture, and product development principles to solve complex business challenges. Leads or contributes significantly to large-scale, cross-functional initiatives. Recommends and implements new technologies, engineering practices, and AI-enabled solutions. Independently determines technical approaches and execution plans for complex projects. Provides thought leadership in frontend engineering and modern application development. Drives continuous improvement through automation, process optimization, and emerging technology adoption. Receives guidance on strategic objectives while exercising considerable latitude in achieving results. Delivers solutions that may establish standards, patterns, and best practices across Commercial Technologies. Please note that sponsorship is not provided for this opening. Candidates must now and in the future be legally eligible to work in the US for any employer.
11/12/2026
Full time
Job Description Job Description Product Software Engineer Seize the opportunity to work with a renowned leader in the healthcare sector, offering innovative solutions that make a real impact. This is your chance to be part of a dynamic team, embracing cutting-edge technology and driving forward-thinking projects. Position Type: Contract To Hire Location: 100% Remote Responsibilities Design, develop, and maintain modern web applications using ReactJS, TypeScript, and contemporary frontend frameworks. Collaborate with Product Managers, UX designers, Architects, and Engineering teams to deliver high-quality digital experiences. Develop and integrate backend services and APIs using technologies such as Python, FastAPI, Flask, or similar frameworks. Build AI-enabled user experiences and workflows by integrating Generative AI, LLMs, copilots, intelligent search, and automation capabilities into business applications. Apply an AI-first engineering mindset to identify opportunities for productivity improvement, intelligent process automation, and enhanced customer experiences. Create reusable components, design patterns, and engineering standards that improve development efficiency and maintainability. Collaborate with Data & Analytics teams to integrate insights, machine learning models, and data-driven decision-making capabilities into applications. Ensure application performance, scalability, accessibility, security, and reliability. Support CI/CD pipelines and DevOps practices to streamline deployments and improve engineering productivity. Lead technical discussions, code reviews, and architectural recommendations. Mentor junior engineers and contribute to a culture of continuous learning and innovation. Evaluate emerging technologies, AI tools, and engineering practices to recommend improvements and drive innovation. Qualifications Required 8 years of professional software engineering experience with a strong record of delivering enterprise applications. Experience working with RAG and LLM required. Experience with AI agents and workflow automation, AI Orchestrators such as Claude Cowork to accelerate SDLC required. Experience with Prompt Engineering. Deep expertise in: ReactJS TypeScript/JavaScript HTML5/CSS3 Modern frontend architecture and design patterns Experience developing backend services using: Python RESTful APIs Microservices architecture Experience integrating applications with cloud platforms such as Azure, AWS, or Google Cloud. Knowledge of CI/CD, Git, automated testing, and Agile development practices. Strong understanding of software architecture, performance optimization, and security best practices. Ability to work independently in a fast-paced, product-oriented environment. Preferred Qualifications Bachelor's degree in Computer Science, Engineering, Information Systems, or related field, or equivalent experience. Experience with: GCP Platform GraphQL FastAPI Docker and Kubernetes Healthcare, pharma experience a plus Familiarity with observability and monitoring platforms. What is Expected of You and Others at This Level Applies advanced knowledge of software engineering, architecture, and product development principles to solve complex business challenges. Leads or contributes significantly to large-scale, cross-functional initiatives. Recommends and implements new technologies, engineering practices, and AI-enabled solutions. Independently determines technical approaches and execution plans for complex projects. Provides thought leadership in frontend engineering and modern application development. Drives continuous improvement through automation, process optimization, and emerging technology adoption. Receives guidance on strategic objectives while exercising considerable latitude in achieving results. Delivers solutions that may establish standards, patterns, and best practices across Commercial Technologies. Please note that sponsorship is not provided for this opening. Candidates must now and in the future be legally eligible to work in the US for any employer.
Test Lead - Salesforce Health Cloud
Sky Solutions Vienna, Virginia
Job Description Job Description Join Sky Solutions, LLC - Pioneering Digital Transformation Excellence! Sky Solutions is a trusted partner in government contracting, empowering federal agencies with cutting-edge IT solutions. Our expertise spans AI-first enablement, delivering innovative solutions and advanced cybersecurity, fortifying digital ecosystems against emerging threats and digital transformation through low-code/no-code development, cloud solutions, and agile methodologies. We simplify complex processes and deliver breakthrough results for federal clients across healthcare, financial services, and national security. Job Title: Test Lead - Salesforce Health Cloud Location: Tysons Corner, VA (Hybrid / Remote) Employment Type: Full-time Position Overview We are seeking an experienced Test Lead with strong Salesforce Health Cloud experience to lead testing activities across enterprise applications and integrations. The ideal candidate will have hands-on experience with test automation, test management processes, test execution tracking, and quality reporting. This role requires strong communication skills and the ability to coordinate effectively with development, business, and project teams. Key Responsibilities Lead end-to-end testing activities for Salesforce Health Cloud and related applications, integrations, and workflows. Develop and execute comprehensive test strategies, test plans, test scenarios, and test cases. Manage functional, integration, regression, system, and user acceptance testing activities. Establish and manage test automation processes and identify opportunities to improve automation coverage. Manage the complete test management lifecycle , including test planning, execution, defect tracking, reporting, and closure. Manage test execution results and provide regular test dashboards and quality status reports to project and leadership teams. Use Zephyr (Jira plug-in) to manage test cases, test cycles, execution results, defects, and testing progress. Track testing metrics, risks, issues, dependencies, and overall quality status. Collaborate closely with developers, business analysts, product owners, and project managers to ensure requirements are adequately tested. Identify testing risks and recommend mitigation strategies. Ensure testing activities follow established quality standards, processes, and documentation requirements. Communicate testing progress, results, risks, and recommendations clearly to both technical and non-technical stakeholders. Required Qualifications 7+ years of experience in software quality assurance and testing, with experience leading testing teams or complex testing initiatives. Hands-on experience testing Salesforce Health Cloud in an enterprise environment. Strong experience with test automation frameworks and automated testing practices. Strong understanding of test management processes and QA methodologies . Experience managing test execution, results, defects, and testing metrics. Hands-on experience with Zephyr for Jira or similar test management tools. Experience creating and managing test dashboards, reports, and execution metrics . Strong knowledge of Agile/Scrum software development methodologies. Excellent written and verbal communication and stakeholder management skills . Strong analytical, problem-solving, and organizational skills. Preferred Qualifications Salesforce certifications related to Health Cloud, Administrator, or Platform. Experience with Salesforce integrations and APIs. Experience with CI/CD and automated testing integration. Experience working in healthcare or other highly regulated environments. Experience leading distributed or cross-functional QA teams. Familiarity with Jira and enterprise defect management processes. Compensation : The expected compensation range for this position is $90,000 - $140,000 annually. Compensation is determined in good faith and may vary based on job-related factors, including relevant experience, skills, education, certifications, clearance level, labor category alignment, contract requirements, work location, internal equity, and business needs. The posted range reflects the Sky's reasonable estimate at the time of posting and does not guarantee a specific salary or rate. Final compensation will be determined based on the selected candidate's qualifications and applicable contractual and business considerations. Sky Solutions Benefits & Culture at a Glance Healthcare & Wellness Medical, dental, and vision coverage tailored to your needs. Supplemental options like life insurance, disability, HSA/FSA available. Time Off & Work-Life Balance Starting at 15 PTO days per year, increasing with tenure. Plus 11 paid holidays to recharge and spend time with loved ones. Professional Growth & Development Annual education stipend. Access to thousands of online courses. Formal mentorship programs for career advancement. Inclusive Culture "One Team" mentality focused on collaboration and belonging. Recognized as a Great Place to Work for six years straight. To learn more about life at Sky Solutions, visit our Careers page: Careers - Sky Solutions At Sky Solutions, LLC, we welcome applications from all qualified candidates who share our vision and values.
11/12/2026
Full time
Job Description Job Description Join Sky Solutions, LLC - Pioneering Digital Transformation Excellence! Sky Solutions is a trusted partner in government contracting, empowering federal agencies with cutting-edge IT solutions. Our expertise spans AI-first enablement, delivering innovative solutions and advanced cybersecurity, fortifying digital ecosystems against emerging threats and digital transformation through low-code/no-code development, cloud solutions, and agile methodologies. We simplify complex processes and deliver breakthrough results for federal clients across healthcare, financial services, and national security. Job Title: Test Lead - Salesforce Health Cloud Location: Tysons Corner, VA (Hybrid / Remote) Employment Type: Full-time Position Overview We are seeking an experienced Test Lead with strong Salesforce Health Cloud experience to lead testing activities across enterprise applications and integrations. The ideal candidate will have hands-on experience with test automation, test management processes, test execution tracking, and quality reporting. This role requires strong communication skills and the ability to coordinate effectively with development, business, and project teams. Key Responsibilities Lead end-to-end testing activities for Salesforce Health Cloud and related applications, integrations, and workflows. Develop and execute comprehensive test strategies, test plans, test scenarios, and test cases. Manage functional, integration, regression, system, and user acceptance testing activities. Establish and manage test automation processes and identify opportunities to improve automation coverage. Manage the complete test management lifecycle , including test planning, execution, defect tracking, reporting, and closure. Manage test execution results and provide regular test dashboards and quality status reports to project and leadership teams. Use Zephyr (Jira plug-in) to manage test cases, test cycles, execution results, defects, and testing progress. Track testing metrics, risks, issues, dependencies, and overall quality status. Collaborate closely with developers, business analysts, product owners, and project managers to ensure requirements are adequately tested. Identify testing risks and recommend mitigation strategies. Ensure testing activities follow established quality standards, processes, and documentation requirements. Communicate testing progress, results, risks, and recommendations clearly to both technical and non-technical stakeholders. Required Qualifications 7+ years of experience in software quality assurance and testing, with experience leading testing teams or complex testing initiatives. Hands-on experience testing Salesforce Health Cloud in an enterprise environment. Strong experience with test automation frameworks and automated testing practices. Strong understanding of test management processes and QA methodologies . Experience managing test execution, results, defects, and testing metrics. Hands-on experience with Zephyr for Jira or similar test management tools. Experience creating and managing test dashboards, reports, and execution metrics . Strong knowledge of Agile/Scrum software development methodologies. Excellent written and verbal communication and stakeholder management skills . Strong analytical, problem-solving, and organizational skills. Preferred Qualifications Salesforce certifications related to Health Cloud, Administrator, or Platform. Experience with Salesforce integrations and APIs. Experience with CI/CD and automated testing integration. Experience working in healthcare or other highly regulated environments. Experience leading distributed or cross-functional QA teams. Familiarity with Jira and enterprise defect management processes. Compensation : The expected compensation range for this position is $90,000 - $140,000 annually. Compensation is determined in good faith and may vary based on job-related factors, including relevant experience, skills, education, certifications, clearance level, labor category alignment, contract requirements, work location, internal equity, and business needs. The posted range reflects the Sky's reasonable estimate at the time of posting and does not guarantee a specific salary or rate. Final compensation will be determined based on the selected candidate's qualifications and applicable contractual and business considerations. Sky Solutions Benefits & Culture at a Glance Healthcare & Wellness Medical, dental, and vision coverage tailored to your needs. Supplemental options like life insurance, disability, HSA/FSA available. Time Off & Work-Life Balance Starting at 15 PTO days per year, increasing with tenure. Plus 11 paid holidays to recharge and spend time with loved ones. Professional Growth & Development Annual education stipend. Access to thousands of online courses. Formal mentorship programs for career advancement. Inclusive Culture "One Team" mentality focused on collaboration and belonging. Recognized as a Great Place to Work for six years straight. To learn more about life at Sky Solutions, visit our Careers page: Careers - Sky Solutions At Sky Solutions, LLC, we welcome applications from all qualified candidates who share our vision and values.
Lead Software Engineer
T-Cetra LLC Dublin, Ohio
Job Description Job Description Description: Lead Software Engineer Department: IT Development Reports to: Director of Software Engineering Location: Hybrid - Dublin, Ohio (3 days) Remote (2 days) Full-time, Exempt We're constantly developing new and creative ways to solve the industry's most complex problems. Our enterprise software solutions run the gamut of Information Technology Services-from prepaid wireless activations, to mobile and web app development. For the past 10+ years our originality attracts the most outstanding and innovative thinkers- allowing us to develop new and creative approaches while growing as the industry leader. Are you a passionate professional, ready to make changes in the tech world? Join our team today!? Responsibilities: Apply advanced knowledge of technical concepts and principals to design and develop a variety of software projects. Write high-quality, performant code that adheres to company guidelines and industry best practices. Apply business and domain knowledge to develop a deeper understanding of the system and contribute to effective solutions. Lead a team of engineers coaching them through all aspects of the SDLC. Develop and maintain extensible applications, APIs, and database models. Gather and refine project requirements with user experience designers, product managers, and business stakeholders. Design and document detailed architectures for software projects, ensuring scalability, maintainability, and alignment with business requirements. Ensure applications meet functional and non-functional requirements by actively participating in testing efforts and enforcing quality standards Oversee deployments and support applications after release. Recommend new practices, processes, and procedures to improve quality and productivity. Review and approve changes to application code. Participate in team processes for planning, tracking work, and continuous improvement. Oversee project execution, ensuring team members stay on task, communicate blockers, and meet commitments to deliver high-quality solutions on schedule. Evaluate team members performances and guide them to growth. Stay current with emerging technologies and industry trends. Evaluate frameworks, technology, platforms, and tooling solutions. Requirements: Minimum Requirements: 7+ years of experience building and supporting software systems Strong problem solving and organizational skills Experience with ASP.NET Core, Spring Boot, or similar frameworks Experience with React, Angular, Vue.js, or similar frameworks Experience with relational database design and optimization Bachelor of Computer Science or similar degree or certification Why Should You Apply? Paid Time Off? Comprehensive Medical, Vision and Dental? Matching 401k up to 4%? FMLA and Life Insurance? Tuition Reimbursement? Wellness Program? Employee Growth and Development Reimbursement Program? Discounted Rates for Multiple Handsets and Prepaid Wireless Rates? Beautiful nearby walking paths and park? Fun, value centered work atmosphere? Flexible work environment?
11/12/2026
Full time
Job Description Job Description Description: Lead Software Engineer Department: IT Development Reports to: Director of Software Engineering Location: Hybrid - Dublin, Ohio (3 days) Remote (2 days) Full-time, Exempt We're constantly developing new and creative ways to solve the industry's most complex problems. Our enterprise software solutions run the gamut of Information Technology Services-from prepaid wireless activations, to mobile and web app development. For the past 10+ years our originality attracts the most outstanding and innovative thinkers- allowing us to develop new and creative approaches while growing as the industry leader. Are you a passionate professional, ready to make changes in the tech world? Join our team today!? Responsibilities: Apply advanced knowledge of technical concepts and principals to design and develop a variety of software projects. Write high-quality, performant code that adheres to company guidelines and industry best practices. Apply business and domain knowledge to develop a deeper understanding of the system and contribute to effective solutions. Lead a team of engineers coaching them through all aspects of the SDLC. Develop and maintain extensible applications, APIs, and database models. Gather and refine project requirements with user experience designers, product managers, and business stakeholders. Design and document detailed architectures for software projects, ensuring scalability, maintainability, and alignment with business requirements. Ensure applications meet functional and non-functional requirements by actively participating in testing efforts and enforcing quality standards Oversee deployments and support applications after release. Recommend new practices, processes, and procedures to improve quality and productivity. Review and approve changes to application code. Participate in team processes for planning, tracking work, and continuous improvement. Oversee project execution, ensuring team members stay on task, communicate blockers, and meet commitments to deliver high-quality solutions on schedule. Evaluate team members performances and guide them to growth. Stay current with emerging technologies and industry trends. Evaluate frameworks, technology, platforms, and tooling solutions. Requirements: Minimum Requirements: 7+ years of experience building and supporting software systems Strong problem solving and organizational skills Experience with ASP.NET Core, Spring Boot, or similar frameworks Experience with React, Angular, Vue.js, or similar frameworks Experience with relational database design and optimization Bachelor of Computer Science or similar degree or certification Why Should You Apply? Paid Time Off? Comprehensive Medical, Vision and Dental? Matching 401k up to 4%? FMLA and Life Insurance? Tuition Reimbursement? Wellness Program? Employee Growth and Development Reimbursement Program? Discounted Rates for Multiple Handsets and Prepaid Wireless Rates? Beautiful nearby walking paths and park? Fun, value centered work atmosphere? Flexible work environment?
Senior Manager - Product Development, Speed and Fulfillment
SendCutSend Inc 175255 Reno, Nevada
Job Description Job Description As a Senior Manager - Product Development, you are responsible for owning the speed and fulfillment strategy for SendCutSend orders. Speed is core to our brand, and you are responsible for driving the roadmap and the business outcomes to ensure we are always getting faster. You define the problems before the spec exists, make the scope and timing tradeoffs yourself, and align R&D, Engineering, User Research, Marketing, Industrial Design, and Operations to see it through. You engage with all levels of SCS, from production to CEO, to ensure your product area is world class. Why SendCutSend? SendCutSend is an on-demand manufacturing company specializing in custom sheet metal and CNC machining. We serve more than 150,000 engineers, fabricators, and businesses across the U.S. and Canada. We operate out of seven facilities located in Nevada, Kentucky, Texas, and Pennsylvania. Our business is built on reliability, accountability, quality, and constant improvement. Everyone here plays a real role in our success. We value people who are collaborative, innovative, and committed to detailed high-quality work. We're scaling fast and building the future of manufacturing. If you're excited to join the team and grow with us, we want to hear from you! What you'll do Own the strategy, roadmap and execution for how orders move through SendCutSend's factory network, from "ready to cut" to "shipped" Spend real time on the floor with site leaders. A feature isn't done until the floor uses it and the metric moves. Own the promise engine: lead times, ship dates, and how we commit dates to customers. Make on-time shipping the area's core metric and hold the team to it. Own the "Expedite" program, which allows customers to pay more to get parts faster (including "order by noon, get it by noon") Own how SCS can leverage its entire network to get orders load balanced more efficiently across the US. Identify where orders get stuck or ship late today, and define automated solutions to fix it via our app Act as bar raiser during design and engineering reviews of new product creation and launch. Define success metrics before launch, instrument for them, and hold the area accountable afterward - including reworking or killing what underperforms Align Engineering, Operations, Design, and Research through written reasoning and evidence rather than authority, resolving ambiguity instead of escalating it Raise the bar for the product team by mentoring PMs, improving how decisions get documented, and setting the standard for product thinking Perform other related duties as assigned Minimum Qualifications A deep understanding of how scheduling, capacity and fulfillment work on a production floor, and how they can be automated via software A proven track record of adding order to chaos in a rapidly scaling operations environment. You've made the system faster as complexity and volume went up. 7+ years in product or program management, including 3+ years owning a product area independently and scaling it Track record presenting product strategy directly to executive leadership and defending it under scrutiny Demonstrated track record shipping software products end to end - from problem definition through launch, iteration, and measured outcomes Technical fluency sufficient to engage engineers credibly on architecture and implementation tradeoffs, scope alternatives, and challenge estimates Data fluency - able to pull and interrogate your own data (SQL or equivalent), define success metrics, and defend a decision with evidence rather than anecdote Exceptional written communication - able to compress ambiguous problems into narrative documents that drive decisions, not status updates Preferred Qualifications SendCutSend customer Experience in manufacturing, logistics or other relevant fields to load balancing. Bachelor's degree in a technical or related field, or equivalent practical experience Experience supporting products through development, production or launch cycles Essential Physical Requirements Employee must establish and maintain a dedicated, safe, confidential, and ergonomic home workspace Ability to sit and work at a computer for extended periods of time Ability to use a computer, phone, and other standard office equipment for remote work Work Environment Frequent travel to company facilities to support projects and product launches Fast-paced, collaborative environment working across multiple teams and locations May include exposure to production areas with machinery, noise, and temperature variation This role works across both office and work-from-home settings Benefits Health, Vision & Dental Insurance 401(k) match up to 4% Paid time off 6 Company-Paid Holidays Tuition Reimbursement Paid Parental Leave Short-Term Disability Safety Shoe Voucher Employee Discounts!
11/12/2026
Full time
Job Description Job Description As a Senior Manager - Product Development, you are responsible for owning the speed and fulfillment strategy for SendCutSend orders. Speed is core to our brand, and you are responsible for driving the roadmap and the business outcomes to ensure we are always getting faster. You define the problems before the spec exists, make the scope and timing tradeoffs yourself, and align R&D, Engineering, User Research, Marketing, Industrial Design, and Operations to see it through. You engage with all levels of SCS, from production to CEO, to ensure your product area is world class. Why SendCutSend? SendCutSend is an on-demand manufacturing company specializing in custom sheet metal and CNC machining. We serve more than 150,000 engineers, fabricators, and businesses across the U.S. and Canada. We operate out of seven facilities located in Nevada, Kentucky, Texas, and Pennsylvania. Our business is built on reliability, accountability, quality, and constant improvement. Everyone here plays a real role in our success. We value people who are collaborative, innovative, and committed to detailed high-quality work. We're scaling fast and building the future of manufacturing. If you're excited to join the team and grow with us, we want to hear from you! What you'll do Own the strategy, roadmap and execution for how orders move through SendCutSend's factory network, from "ready to cut" to "shipped" Spend real time on the floor with site leaders. A feature isn't done until the floor uses it and the metric moves. Own the promise engine: lead times, ship dates, and how we commit dates to customers. Make on-time shipping the area's core metric and hold the team to it. Own the "Expedite" program, which allows customers to pay more to get parts faster (including "order by noon, get it by noon") Own how SCS can leverage its entire network to get orders load balanced more efficiently across the US. Identify where orders get stuck or ship late today, and define automated solutions to fix it via our app Act as bar raiser during design and engineering reviews of new product creation and launch. Define success metrics before launch, instrument for them, and hold the area accountable afterward - including reworking or killing what underperforms Align Engineering, Operations, Design, and Research through written reasoning and evidence rather than authority, resolving ambiguity instead of escalating it Raise the bar for the product team by mentoring PMs, improving how decisions get documented, and setting the standard for product thinking Perform other related duties as assigned Minimum Qualifications A deep understanding of how scheduling, capacity and fulfillment work on a production floor, and how they can be automated via software A proven track record of adding order to chaos in a rapidly scaling operations environment. You've made the system faster as complexity and volume went up. 7+ years in product or program management, including 3+ years owning a product area independently and scaling it Track record presenting product strategy directly to executive leadership and defending it under scrutiny Demonstrated track record shipping software products end to end - from problem definition through launch, iteration, and measured outcomes Technical fluency sufficient to engage engineers credibly on architecture and implementation tradeoffs, scope alternatives, and challenge estimates Data fluency - able to pull and interrogate your own data (SQL or equivalent), define success metrics, and defend a decision with evidence rather than anecdote Exceptional written communication - able to compress ambiguous problems into narrative documents that drive decisions, not status updates Preferred Qualifications SendCutSend customer Experience in manufacturing, logistics or other relevant fields to load balancing. Bachelor's degree in a technical or related field, or equivalent practical experience Experience supporting products through development, production or launch cycles Essential Physical Requirements Employee must establish and maintain a dedicated, safe, confidential, and ergonomic home workspace Ability to sit and work at a computer for extended periods of time Ability to use a computer, phone, and other standard office equipment for remote work Work Environment Frequent travel to company facilities to support projects and product launches Fast-paced, collaborative environment working across multiple teams and locations May include exposure to production areas with machinery, noise, and temperature variation This role works across both office and work-from-home settings Benefits Health, Vision & Dental Insurance 401(k) match up to 4% Paid time off 6 Company-Paid Holidays Tuition Reimbursement Paid Parental Leave Short-Term Disability Safety Shoe Voucher Employee Discounts!

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