Job Description If you have experience in IT infrastructure, enjoy leading a team with a player/coach mentality, and have a growth + team-first mindset, read on! NOTE: The client is NOT able to provide visa sponsorship now or at any time in the future, and cannot consider candidates with H1B/OPT/C2C status or visa sponsorship requirements. The client is North America's largest recycler and leads the steel industry in minimizing environmental impacts, with an unmatched track record of employee investment and stability. As an industrial manufacturing site, the facility is in a rural West Virginia setting. The client provides a generous relocation package including moving costs and temporary housing - so if you're looking for a quieter area, lower cost of living, and better quality of life, this role may be for you! Overview: You will lead the Infrastructure Team and Application Support Analyst Team - working closely with the IT Manager and local division leadership to meet the IT infrastructure and application needs of the facility and other locations. You will be a resource for the IT team, offering guidance on day-to-day activities and ensuring projects meet deadlines. You will play a key part in accelerating the AI and automation roadmap, including design and implementation of agentic systems to reduce manual effort and improve workflow efficiency. And you'll partner with business stakeholders to translate operational challenges into scalable, AI-powered solutions. Responsibilities include: Act as a trusted partner with business operations and production processes Provide mentorship to IT infrastructure and Application Support Analyst peers Offer project oversight (manage deliverables, cross-functional collaboration with all business groups, strong financial awareness - including monitoring project costs and keeping the team on track with budget expectations) Guide IT initiatives that support modernization, ensuring alignment with organizational strategy Administer Windows and Linux servers Oversee the implementation/installation, maintenance/troubleshooting, and licensing of software/applications, as well as hardware maintenance agreements/contracts Translate business needs into technical solutions and keep leadership informed about risks, progress, and resource needs Manage virtual cloud platforms such as VMWare Environments, Virtual Private Cloud, and/or Azure Computing, including storage, network, full VMs, and container applications Manage/support access control and camera system solutions Administer Active Directory, Certificates, DNS, DHCP, File Shares, SMTP, IIS Entra ID O365, SharePoint Lead backup, testing, and recovery (including updating and maintaining the disaster recovery plan) Perform Project Management in an Agile framework (including overseeing contractor responsibilities and duties) Perform SQL and Oracle database management Assist with network and security administration Identify opportunities for system upgrades and improvements, and contribute to solution recommendations Approach initiatives and software implementations with an enterprise-wide mindset, ensuring solutions align with broader business needs, standards, and longterm scalability Perform other duties as assigned Work a rotational on-call IT support schedule to include evenings and weekends as assigned Minimum requirements: 5+ years of experience in IT infrastructure and application support/management . Technical knowledge of hardware, software and network infrastructure . Prior experience with project management (including managing multiple projects simultaneously ). Professional demeanor with a high degree of flexibility , responsiveness , and self-direction . Proven ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Supervisor/manager recommendation and ability to perform all essential functions of the job (with or without a reasonable accommodation). The best candidates will have most of the following credentials: Bachelor's degree in Computer Science , Information Technology , or a related field Experience working in a large, complex organization with multiple divisions Ability to analyze, identify and solve complex problems Excellent communication skills , with the ability to communicate technical concepts to non-technical stakeholders Responsibility, reliability, and commitment to fulfilling work obligations ; will hold others accountable for desired results Ability to work efficiently with minimal oversight Advanced experience of data center design including environmental control requirements Advanced experience with network architecture design Advanced experience with IIS Administration and/or SharePoint Administration Advanced experience with Cohesity/Veeam systems Advanced experience with configuring and managing server environments Scripting experience (including PowerShell, Python, and others) Project management experience Manufacturing-related IT experience , with a preference for process-related industries Experience in a heavy industrial setting Certifications -VMware VCP Certification -Microsoft Certified Solutions Associate (MCSA) -Azure Administrator Certification -Certified Information Systems Auditor (CISA) -AZ-040T00-A: Automating Administration with PowerShell -AZ-104: Microsoft Azure Administrator -AZ-305: Designing Microsoft Azure Infrastructure Solutions Compensation and benefits: TOTAL COMPENSATION = $140,000-$178,000 , broken down as follows: Base salary range - $110,000 - $135,000 Annual bonus of 28-32% over the past 5 years! 401K and Roth accounts, plus pay-for-performance bonuses Educational assistance (up to $10K per year for you and your family members) Outstanding medical, dental, and vision benefits for you and your family! If you feel qualified and interested in this immediate IT Systems Team Lead role, we want to speak with you! The team at the Talent Mine has a stellar track record placing successful IT candidates with this client, and we know the nuances to help guide you through the interview process and land this exciting role. Leverage our 20+ years of tech recruiting success to your advantage, and let's chat today!
11/14/2026
Full time
Job Description If you have experience in IT infrastructure, enjoy leading a team with a player/coach mentality, and have a growth + team-first mindset, read on! NOTE: The client is NOT able to provide visa sponsorship now or at any time in the future, and cannot consider candidates with H1B/OPT/C2C status or visa sponsorship requirements. The client is North America's largest recycler and leads the steel industry in minimizing environmental impacts, with an unmatched track record of employee investment and stability. As an industrial manufacturing site, the facility is in a rural West Virginia setting. The client provides a generous relocation package including moving costs and temporary housing - so if you're looking for a quieter area, lower cost of living, and better quality of life, this role may be for you! Overview: You will lead the Infrastructure Team and Application Support Analyst Team - working closely with the IT Manager and local division leadership to meet the IT infrastructure and application needs of the facility and other locations. You will be a resource for the IT team, offering guidance on day-to-day activities and ensuring projects meet deadlines. You will play a key part in accelerating the AI and automation roadmap, including design and implementation of agentic systems to reduce manual effort and improve workflow efficiency. And you'll partner with business stakeholders to translate operational challenges into scalable, AI-powered solutions. Responsibilities include: Act as a trusted partner with business operations and production processes Provide mentorship to IT infrastructure and Application Support Analyst peers Offer project oversight (manage deliverables, cross-functional collaboration with all business groups, strong financial awareness - including monitoring project costs and keeping the team on track with budget expectations) Guide IT initiatives that support modernization, ensuring alignment with organizational strategy Administer Windows and Linux servers Oversee the implementation/installation, maintenance/troubleshooting, and licensing of software/applications, as well as hardware maintenance agreements/contracts Translate business needs into technical solutions and keep leadership informed about risks, progress, and resource needs Manage virtual cloud platforms such as VMWare Environments, Virtual Private Cloud, and/or Azure Computing, including storage, network, full VMs, and container applications Manage/support access control and camera system solutions Administer Active Directory, Certificates, DNS, DHCP, File Shares, SMTP, IIS Entra ID O365, SharePoint Lead backup, testing, and recovery (including updating and maintaining the disaster recovery plan) Perform Project Management in an Agile framework (including overseeing contractor responsibilities and duties) Perform SQL and Oracle database management Assist with network and security administration Identify opportunities for system upgrades and improvements, and contribute to solution recommendations Approach initiatives and software implementations with an enterprise-wide mindset, ensuring solutions align with broader business needs, standards, and longterm scalability Perform other duties as assigned Work a rotational on-call IT support schedule to include evenings and weekends as assigned Minimum requirements: 5+ years of experience in IT infrastructure and application support/management . Technical knowledge of hardware, software and network infrastructure . Prior experience with project management (including managing multiple projects simultaneously ). Professional demeanor with a high degree of flexibility , responsiveness , and self-direction . Proven ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Supervisor/manager recommendation and ability to perform all essential functions of the job (with or without a reasonable accommodation). The best candidates will have most of the following credentials: Bachelor's degree in Computer Science , Information Technology , or a related field Experience working in a large, complex organization with multiple divisions Ability to analyze, identify and solve complex problems Excellent communication skills , with the ability to communicate technical concepts to non-technical stakeholders Responsibility, reliability, and commitment to fulfilling work obligations ; will hold others accountable for desired results Ability to work efficiently with minimal oversight Advanced experience of data center design including environmental control requirements Advanced experience with network architecture design Advanced experience with IIS Administration and/or SharePoint Administration Advanced experience with Cohesity/Veeam systems Advanced experience with configuring and managing server environments Scripting experience (including PowerShell, Python, and others) Project management experience Manufacturing-related IT experience , with a preference for process-related industries Experience in a heavy industrial setting Certifications -VMware VCP Certification -Microsoft Certified Solutions Associate (MCSA) -Azure Administrator Certification -Certified Information Systems Auditor (CISA) -AZ-040T00-A: Automating Administration with PowerShell -AZ-104: Microsoft Azure Administrator -AZ-305: Designing Microsoft Azure Infrastructure Solutions Compensation and benefits: TOTAL COMPENSATION = $140,000-$178,000 , broken down as follows: Base salary range - $110,000 - $135,000 Annual bonus of 28-32% over the past 5 years! 401K and Roth accounts, plus pay-for-performance bonuses Educational assistance (up to $10K per year for you and your family members) Outstanding medical, dental, and vision benefits for you and your family! If you feel qualified and interested in this immediate IT Systems Team Lead role, we want to speak with you! The team at the Talent Mine has a stellar track record placing successful IT candidates with this client, and we know the nuances to help guide you through the interview process and land this exciting role. Leverage our 20+ years of tech recruiting success to your advantage, and let's chat today!
Job Description IT Service Desk Analyst II - Desktop Support & IT Infrastructure Position Overview We're seeking an experienced IT Service Desk Analyst II to provide technical support, troubleshoot complex IT issues, and assist with daily IT operations across office and distribution environments. This is a hands-on, Level 2 IT support role focused on resolving escalated technical issues, managing user accounts, supporting Windows and macOS systems, and maintaining IT hardware and inventory. The ideal candidate has strong experience with Microsoft 365, Active Directory, ITSM ticketing systems, and desktop troubleshooting , along with excellent customer service skills and the ability to independently resolve technical issues. Key Responsibilities Provide Level 2 technical support , troubleshooting escalated hardware, software, and network issues. Support Windows and macOS operating systems , enterprise applications, and end-user devices. Administer Microsoft 365, Exchange Online, and Active Directory , including user accounts, permissions, and access management. Manage incidents and service requests through ServiceNow, Jira, ServiceDesk Plus, Freshdesk , or similar ITSM platforms. Install, configure, deploy, and maintain laptops, desktops, printers, mobile devices, and peripherals . Troubleshoot connectivity issues involving LAN, Wi-Fi, VPN, and TCP/IP . Support new employee onboarding, workstation setup, hardware deployments, and software installations. Maintain accurate IT asset inventory , including equipment tracking, procurement, and disposal. Collaborate with Infrastructure and Security teams to resolve complex issues and maintain IT security standards. Support IT projects involving system upgrades, migrations, and technology deployments. Provide end-user training and document troubleshooting procedures. Required Qualifications 3+ years of experience in IT Support, Help Desk, Desktop Support, or Service Desk environments. High school diploma or GED. Strong troubleshooting experience with Windows, macOS, and Microsoft 365 . Hands-on experience with Active Directory, Exchange Online, and Microsoft 365 Admin Center . Experience using ITSM ticketing systems , such as ServiceNow, Jira, Freshdesk, or ServiceDesk Plus. Understanding of networking fundamentals , including TCP/IP, LAN, wireless networks, and VPNs. Experience supporting printers, mobile devices, desktops, laptops, and peripherals . Familiarity with IT asset management, inventory tracking, and hardware deployments . Strong customer service, communication, and problem-solving skills. Ability to independently troubleshoot technical issues and collaborate with cross-functional IT teams. Preferred Qualifications Experience with Microsoft Azure, Entra ID, or Windows Autopilot . Knowledge of virtualization, backup and recovery, and IT security best practices . Experience supporting IT operations within distribution, warehouse, or corporate office environments . Certifications such as CompTIA A+, ITIL, or Microsoft 365 Certified . Experience participating in IT infrastructure projects, migrations, and system improvements.
11/14/2026
Full time
Job Description IT Service Desk Analyst II - Desktop Support & IT Infrastructure Position Overview We're seeking an experienced IT Service Desk Analyst II to provide technical support, troubleshoot complex IT issues, and assist with daily IT operations across office and distribution environments. This is a hands-on, Level 2 IT support role focused on resolving escalated technical issues, managing user accounts, supporting Windows and macOS systems, and maintaining IT hardware and inventory. The ideal candidate has strong experience with Microsoft 365, Active Directory, ITSM ticketing systems, and desktop troubleshooting , along with excellent customer service skills and the ability to independently resolve technical issues. Key Responsibilities Provide Level 2 technical support , troubleshooting escalated hardware, software, and network issues. Support Windows and macOS operating systems , enterprise applications, and end-user devices. Administer Microsoft 365, Exchange Online, and Active Directory , including user accounts, permissions, and access management. Manage incidents and service requests through ServiceNow, Jira, ServiceDesk Plus, Freshdesk , or similar ITSM platforms. Install, configure, deploy, and maintain laptops, desktops, printers, mobile devices, and peripherals . Troubleshoot connectivity issues involving LAN, Wi-Fi, VPN, and TCP/IP . Support new employee onboarding, workstation setup, hardware deployments, and software installations. Maintain accurate IT asset inventory , including equipment tracking, procurement, and disposal. Collaborate with Infrastructure and Security teams to resolve complex issues and maintain IT security standards. Support IT projects involving system upgrades, migrations, and technology deployments. Provide end-user training and document troubleshooting procedures. Required Qualifications 3+ years of experience in IT Support, Help Desk, Desktop Support, or Service Desk environments. High school diploma or GED. Strong troubleshooting experience with Windows, macOS, and Microsoft 365 . Hands-on experience with Active Directory, Exchange Online, and Microsoft 365 Admin Center . Experience using ITSM ticketing systems , such as ServiceNow, Jira, Freshdesk, or ServiceDesk Plus. Understanding of networking fundamentals , including TCP/IP, LAN, wireless networks, and VPNs. Experience supporting printers, mobile devices, desktops, laptops, and peripherals . Familiarity with IT asset management, inventory tracking, and hardware deployments . Strong customer service, communication, and problem-solving skills. Ability to independently troubleshoot technical issues and collaborate with cross-functional IT teams. Preferred Qualifications Experience with Microsoft Azure, Entra ID, or Windows Autopilot . Knowledge of virtualization, backup and recovery, and IT security best practices . Experience supporting IT operations within distribution, warehouse, or corporate office environments . Certifications such as CompTIA A+, ITIL, or Microsoft 365 Certified . Experience participating in IT infrastructure projects, migrations, and system improvements.
Job Description Title: Senior Business Technology Analyst Duration: 12 Months With possible extension or conversion Pay Range: $75 - $80 location : Richmond, VA (Hybrid) Job Description: High Level Project Overview: The Senior Business Technology Analyst leads the analysis, planning, testing, and delivery of complex technology initiatives that support business and operational objectives. This position serves as the primary liaison between business stakeholders, project teams, technology partners, and vendors to ensure solutions are delivered effectively and align with business needs. The Senior BTA independently manages multiple initiatives, drives requirements and testing activities, facilitates stakeholder engagement, and mentors junior analysts. The role is accountable for day-to-day project execution and successful solution delivery. Key Responsibilities: Lead business analysis activities for complex projects, enhancements, and operational initiatives. Elicit, document, analyze, and validate business and system requirements. Develop user stories, acceptance criteria, process flows, and related project artifacts. Coordinate and lead testing activities, including test planning, execution, defect management, and user acceptance testing. Facilitate meetings, workshops, and stakeholder discussions to support project objectives. Manage relationships with business partners, technology teams, and third-party vendors. Identify, assess, and communicate project risks, issues, dependencies, and recommendations. Support implementation planning, production deployments, and post-production stabilization activities. Mentor and provide guidance to junior analysts and team members. Ensure solutions comply with applicable business, operational, security, and regulatory requirements. Top Required Skills: Demonstrated experience leading complex technology initiatives from requirements through implementation. Strong requirements elicitation, process analysis, and stakeholder management skills. Experience coordinating testing activities and supporting software delivery lifecycles. Excellent facilitation, communication, and problem-solving skills. Experience working with cross-functional teams and external vendors. What soft skill requirements do candidates have (team fit and personality requirements)? Strong communication skills both verbal and written Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams Preferred Years of Experience: 7 plus years of business analysis or systems analysis experience Education: Bachelor's degree in Business, Information Technology, or Computer Science Are there any specific companies/industries you'd like to see in the candidate's experience? Preferred experience in a regulated industry Nice to Have Skills: Experience supporting operationally critical or regulated environments. Knowledge of Agile, Waterfall, and hybrid delivery methodologies. Experience with Quality Center for requirements/test management Experience with Qtest Experience with vendor-managed solutions and enterprise technology projects. Experience mentoring analysts or leading delivery teams. Preferred Interview Process Overview (High level): Teams - Camera On The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
11/14/2026
Full time
Job Description Title: Senior Business Technology Analyst Duration: 12 Months With possible extension or conversion Pay Range: $75 - $80 location : Richmond, VA (Hybrid) Job Description: High Level Project Overview: The Senior Business Technology Analyst leads the analysis, planning, testing, and delivery of complex technology initiatives that support business and operational objectives. This position serves as the primary liaison between business stakeholders, project teams, technology partners, and vendors to ensure solutions are delivered effectively and align with business needs. The Senior BTA independently manages multiple initiatives, drives requirements and testing activities, facilitates stakeholder engagement, and mentors junior analysts. The role is accountable for day-to-day project execution and successful solution delivery. Key Responsibilities: Lead business analysis activities for complex projects, enhancements, and operational initiatives. Elicit, document, analyze, and validate business and system requirements. Develop user stories, acceptance criteria, process flows, and related project artifacts. Coordinate and lead testing activities, including test planning, execution, defect management, and user acceptance testing. Facilitate meetings, workshops, and stakeholder discussions to support project objectives. Manage relationships with business partners, technology teams, and third-party vendors. Identify, assess, and communicate project risks, issues, dependencies, and recommendations. Support implementation planning, production deployments, and post-production stabilization activities. Mentor and provide guidance to junior analysts and team members. Ensure solutions comply with applicable business, operational, security, and regulatory requirements. Top Required Skills: Demonstrated experience leading complex technology initiatives from requirements through implementation. Strong requirements elicitation, process analysis, and stakeholder management skills. Experience coordinating testing activities and supporting software delivery lifecycles. Excellent facilitation, communication, and problem-solving skills. Experience working with cross-functional teams and external vendors. What soft skill requirements do candidates have (team fit and personality requirements)? Strong communication skills both verbal and written Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams Preferred Years of Experience: 7 plus years of business analysis or systems analysis experience Education: Bachelor's degree in Business, Information Technology, or Computer Science Are there any specific companies/industries you'd like to see in the candidate's experience? Preferred experience in a regulated industry Nice to Have Skills: Experience supporting operationally critical or regulated environments. Knowledge of Agile, Waterfall, and hybrid delivery methodologies. Experience with Quality Center for requirements/test management Experience with Qtest Experience with vendor-managed solutions and enterprise technology projects. Experience mentoring analysts or leading delivery teams. Preferred Interview Process Overview (High level): Teams - Camera On The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are currently seeking a talented and motivated Service Center Analyst for a Full Time position. Job Summary: The Support Center Analyst provides telephone-based technical support to enterprise users across the organization. This role is ideal for a customer-focused IT professional who thrives in a fast-paced environment, takes ownership of issues end-to-end, and is committed to meeting service-level agreements (SLAs). As the first point of contact you will support technical incidents, service requests, and access management while ensuring timely resolution, clear communication, and exceptional customer experience. This is a hybrid position, with an anticipated work schedule of approximately 60% onsite and 40% remote. The Support Center Analyst may be approved to work remotely but must be available to report onsite as business needs require. Key Responsibilities Provide Tier 1 technical support for: Desktops, laptops, printers, and peripheral devices Network connectivity and access issues User accounts Diagnose, troubleshoot, and resolve technical issues via phone and ticketing system Open, document, and manage incidents and service requests through the enterprise ticketing system (ServiceNow preferred) Install, configure, and troubleshoot: Core software applications Hardware components Manage user accounts, access, permissions, security groups, and distribution lists using Active Directory Users and Computers (ADUC) Clearly communicate technical concepts to non-technical users Monitor ticket queues, prioritize workloads, and meet established SLAs Escalate unresolved issues to Tiers 2 or 3 when necessary Proactively communicate status updates and follow through to resolution Required Skills: Strong customer service and interpersonal skills Excellent verbal and written communication abilities Active listening and analytical troubleshooting skills High level of ownership and accountability Ability to multitask in a high-volume support environment Understanding of Incident, Problem, and Change Management processes Required Experience 2+ years of experience at an enterprise level: Help Desk Service Desk Technical Support Call Center Hands-on experience supporting: Microsoft Windows 11 Microsoft Office 365 SharePoint Working knowledge of: TCP/IP, DHCP, and DNS PC hardware, printers, and peripherals Experience using enterprise ticketing systems (ServiceNow preferred) Preferred Qualifications Experience with one or more of the following: Windows Operating Systems Microsoft Remote Desktop Services VPN technologies BeyondTrust Remote Support Familiarity with enterprise infrastructure and end-user computing environments Familiarity with Microsoft Azure cloud environments, including Azure Active Directory, cloud-based authentication, and enterprise environments Exposure to Microsoft Intune (Endpoint Manager) in a Tier 1 support capacity, including basic device enrollment support and assisting users with access or connectivity issues. Education & Certifications High school diploma or equivalent (required) Bachelor's degree (preferred) Preferred certifications: HDI (CSA, SCA, DST) ITIL Foundation CompTIA A+ or Network+ MCP, MCSA, or MCSE Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
11/14/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are currently seeking a talented and motivated Service Center Analyst for a Full Time position. Job Summary: The Support Center Analyst provides telephone-based technical support to enterprise users across the organization. This role is ideal for a customer-focused IT professional who thrives in a fast-paced environment, takes ownership of issues end-to-end, and is committed to meeting service-level agreements (SLAs). As the first point of contact you will support technical incidents, service requests, and access management while ensuring timely resolution, clear communication, and exceptional customer experience. This is a hybrid position, with an anticipated work schedule of approximately 60% onsite and 40% remote. The Support Center Analyst may be approved to work remotely but must be available to report onsite as business needs require. Key Responsibilities Provide Tier 1 technical support for: Desktops, laptops, printers, and peripheral devices Network connectivity and access issues User accounts Diagnose, troubleshoot, and resolve technical issues via phone and ticketing system Open, document, and manage incidents and service requests through the enterprise ticketing system (ServiceNow preferred) Install, configure, and troubleshoot: Core software applications Hardware components Manage user accounts, access, permissions, security groups, and distribution lists using Active Directory Users and Computers (ADUC) Clearly communicate technical concepts to non-technical users Monitor ticket queues, prioritize workloads, and meet established SLAs Escalate unresolved issues to Tiers 2 or 3 when necessary Proactively communicate status updates and follow through to resolution Required Skills: Strong customer service and interpersonal skills Excellent verbal and written communication abilities Active listening and analytical troubleshooting skills High level of ownership and accountability Ability to multitask in a high-volume support environment Understanding of Incident, Problem, and Change Management processes Required Experience 2+ years of experience at an enterprise level: Help Desk Service Desk Technical Support Call Center Hands-on experience supporting: Microsoft Windows 11 Microsoft Office 365 SharePoint Working knowledge of: TCP/IP, DHCP, and DNS PC hardware, printers, and peripherals Experience using enterprise ticketing systems (ServiceNow preferred) Preferred Qualifications Experience with one or more of the following: Windows Operating Systems Microsoft Remote Desktop Services VPN technologies BeyondTrust Remote Support Familiarity with enterprise infrastructure and end-user computing environments Familiarity with Microsoft Azure cloud environments, including Azure Active Directory, cloud-based authentication, and enterprise environments Exposure to Microsoft Intune (Endpoint Manager) in a Tier 1 support capacity, including basic device enrollment support and assisting users with access or connectivity issues. Education & Certifications High school diploma or equivalent (required) Bachelor's degree (preferred) Preferred certifications: HDI (CSA, SCA, DST) ITIL Foundation CompTIA A+ or Network+ MCP, MCSA, or MCSE Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Job Description We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets. Our challenge We are seeking an experienced Oracle Database Developer to design, develop, optimize, and maintain Oracle database solutions supporting mission-critical business applications. The ideal candidate should possess strong expertise in Oracle SQL, PL/SQL development, database performance tuning, data modeling, and ETL processes. The candidate will work closely with application developers, business analysts, and database administrators to deliver scalable and high-performing database solutions. Additional Information The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $90k - $100k/year & benefits (see below). The Role Responsibilities: Design, develop, and maintain Oracle database objects including tables, views, indexes, sequences, packages, procedures, functions, and triggers. Develop complex SQL queries and PL/SQL programs to support business requirements. Perform database performance tuning and query optimization. Analyze and troubleshoot production database issues. Develop and maintain ETL processes for data migration and transformation. Create and maintain data models, database schemas, and documentation. Ensure database security, integrity, and compliance with organizational standards. Support application development teams in database design and integration activities. Participate in code reviews and implement best practices for database development. Collaborate with cross-functional teams for requirement gathering and technical solutions. Assist in database deployments, upgrades, and release management activities. Requirements: Strong experience with Oracle Database (11g/12c/19c or higher). Expertise in SQL, PL/SQL, Stored Procedures, Functions, Triggers, Packages, and Views. Experience with performance tuning, query optimization, and execution plan analysis. Strong knowledge of data modeling and database design principles. Experience with ETL tools and data integration processes. Familiarity with Oracle Data Pump, SQL Loader, RMAN, and database utilities. Experience with version control systems such as Git. Strong troubleshooting and analytical skills. Excellent communication and collaboration abilities. Preferred, but not required: Experience with Oracle RAC, ASM, Data Guard, and database replication. Knowledge of Oracle APEX and Oracle Cloud Infrastructure (OCI). Experience in Agile/Scrum development environments. Oracle Certifications such as Oracle Certified Professional (OCP) are preferred. Exposure to cloud platforms including AWS, Azure, or OCI. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 22 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. SYNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
11/14/2026
Full time
Job Description We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets. Our challenge We are seeking an experienced Oracle Database Developer to design, develop, optimize, and maintain Oracle database solutions supporting mission-critical business applications. The ideal candidate should possess strong expertise in Oracle SQL, PL/SQL development, database performance tuning, data modeling, and ETL processes. The candidate will work closely with application developers, business analysts, and database administrators to deliver scalable and high-performing database solutions. Additional Information The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $90k - $100k/year & benefits (see below). The Role Responsibilities: Design, develop, and maintain Oracle database objects including tables, views, indexes, sequences, packages, procedures, functions, and triggers. Develop complex SQL queries and PL/SQL programs to support business requirements. Perform database performance tuning and query optimization. Analyze and troubleshoot production database issues. Develop and maintain ETL processes for data migration and transformation. Create and maintain data models, database schemas, and documentation. Ensure database security, integrity, and compliance with organizational standards. Support application development teams in database design and integration activities. Participate in code reviews and implement best practices for database development. Collaborate with cross-functional teams for requirement gathering and technical solutions. Assist in database deployments, upgrades, and release management activities. Requirements: Strong experience with Oracle Database (11g/12c/19c or higher). Expertise in SQL, PL/SQL, Stored Procedures, Functions, Triggers, Packages, and Views. Experience with performance tuning, query optimization, and execution plan analysis. Strong knowledge of data modeling and database design principles. Experience with ETL tools and data integration processes. Familiarity with Oracle Data Pump, SQL Loader, RMAN, and database utilities. Experience with version control systems such as Git. Strong troubleshooting and analytical skills. Excellent communication and collaboration abilities. Preferred, but not required: Experience with Oracle RAC, ASM, Data Guard, and database replication. Knowledge of Oracle APEX and Oracle Cloud Infrastructure (OCI). Experience in Agile/Scrum development environments. Oracle Certifications such as Oracle Certified Professional (OCP) are preferred. Exposure to cloud platforms including AWS, Azure, or OCI. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 22 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. SYNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
11/14/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
The Office of the Chief Financial Officer (OCFO)
Mundelein, Illinois
Job Description Government of the District of Columbia Office of the Chief Financial Officer (OCFO) Oracle Application Manager $126,178.00 - $162,565.00 Annually Location: Washington, DC (Hybrid) The Office of the Chief Financial Officer (OCFO) whose mission is to enhance the fiscal and financial stability, accountability and integrity of the Government of the District of Columbia is in search of an Oracle Applications Manager . This position is located in the Office of the Chief Financial Officer (OCFO), Office of Financial Operations and Systems (OFOS), District Integrated Financial System (DIFS) Support Center. The incumbent is responsible for leading and managing Oracle Financial and Oracle EPM functional analysis and providing solutions to resolve issues impacting business operations. The incumbent also assists with ensuring timely upgrades, patching, testing and implementation of DIFS modifications and enhancements. Duties include but are not limited to: Managing functional analysts; overseeing the implementation of enhancements, modifications, upgrades, and patches Monitoring project team progression Coordinating and collaborating with the OCIO Support Center technical team to implement approved changes/updates into production Managing and resolving ERP and EPM-Level 1 and 2 non-technical support issues for business owners, system users, and other stakeholders Performs other related duties as assigned MINIMUM QUALIFICATIONS: Six (6) years of progressive work experience performing the related duties and responsibilities such as: overseeing financial systems and processes; leading business teams to implement system enhancements and resolve system issues; providing project management oversight; and experience supporting Oracle eBusiness Suite and/or Oracle Financial Cloud. Incumbent must have at least one (1) year of work experience supervising or providing direction and guidance to lower-level staff. Must also have knowledge of public sector accounting and municipal financial operations. Please click the apply button to show interest or submit your resume to for the initial review. The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance. The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER
11/14/2026
Full time
Job Description Government of the District of Columbia Office of the Chief Financial Officer (OCFO) Oracle Application Manager $126,178.00 - $162,565.00 Annually Location: Washington, DC (Hybrid) The Office of the Chief Financial Officer (OCFO) whose mission is to enhance the fiscal and financial stability, accountability and integrity of the Government of the District of Columbia is in search of an Oracle Applications Manager . This position is located in the Office of the Chief Financial Officer (OCFO), Office of Financial Operations and Systems (OFOS), District Integrated Financial System (DIFS) Support Center. The incumbent is responsible for leading and managing Oracle Financial and Oracle EPM functional analysis and providing solutions to resolve issues impacting business operations. The incumbent also assists with ensuring timely upgrades, patching, testing and implementation of DIFS modifications and enhancements. Duties include but are not limited to: Managing functional analysts; overseeing the implementation of enhancements, modifications, upgrades, and patches Monitoring project team progression Coordinating and collaborating with the OCIO Support Center technical team to implement approved changes/updates into production Managing and resolving ERP and EPM-Level 1 and 2 non-technical support issues for business owners, system users, and other stakeholders Performs other related duties as assigned MINIMUM QUALIFICATIONS: Six (6) years of progressive work experience performing the related duties and responsibilities such as: overseeing financial systems and processes; leading business teams to implement system enhancements and resolve system issues; providing project management oversight; and experience supporting Oracle eBusiness Suite and/or Oracle Financial Cloud. Incumbent must have at least one (1) year of work experience supervising or providing direction and guidance to lower-level staff. Must also have knowledge of public sector accounting and municipal financial operations. Please click the apply button to show interest or submit your resume to for the initial review. The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance. The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER
Job Description Job Title: MES Business Analyst (Process & Discrete Manufacturing) Duration: 6+ Months contract Location: Richmond, VA Pay Range: $50-$55/hr. Role Overview: Business Analyst with strong experience in MES implementations for Process and Discrete Manufacturing environments (Tobacco or similar). Responsible for requirements gathering, process analysis, solution design support, testing, and stakeholder management across manufacturing digitalization initiatives. Key Responsibilities: Gather and document business and functional requirements. Conduct workshops with Manufacturing, Quality, Supply Chain, and IT teams. Translate business needs into MES solutions and user stories. Support solution design, SIT, UAT, deployment, and hypercare activities. Create BRDs, FRDs, process maps, RTMs, and test scenarios. Act as the liaison between business users and technical teams. Required Experience: MES implementation/enhancement projects in Process and Discrete (Tobacco or similar) Manufacturing and environments. Functional Expertise of: End to end Manufacturing processes Production Planning, Scheduling, Execution and Order Management Material Genealogy & Traceability Shop Floor Operations Quality Management ( Checklist / SPC) OEE & Performance Monitoring Experience with MES platforms such as AspenTech, TrackSys, Siemens Opcenter, Apriso, AVEVA MES, SAP Digital Manufacturing, or similar. Knowledge of MES integration with SAP/ERP, PLC, SCADA, Historians, and Quality Systems. Strong skills in requirements management, process mapping, gap analysis, and UAT. Preferred Qualifications: Bachelor's degree in Engineering, IT, or related field. Knowledge of ISA-95/ISA-88 standards. Experience in Agile delivery and global manufacturing programs. Key Competencies: MES Domain Expertise Tobacco Manufacturing Knowledge Business Analysis & Process Improvement Stakeholder Management Problem Solving & Communication Ideal Candidate: Proven BA with hands-on experience delivering MES solutions for Tobacco and Discrete Manufacturing operations, driving end-to-end requirements, testing, and stakeholder engagement. "We are an equal opportunity employer. It is our policy to provide employment, compensation, and other benefits related to employment without regard to race, color, religion, sex, gender, national or ethnic origin, disability, veteran status, age, genetic information, citizenship, or any other basis prohibited by applicable federal, state, or local law."
11/14/2026
Full time
Job Description Job Title: MES Business Analyst (Process & Discrete Manufacturing) Duration: 6+ Months contract Location: Richmond, VA Pay Range: $50-$55/hr. Role Overview: Business Analyst with strong experience in MES implementations for Process and Discrete Manufacturing environments (Tobacco or similar). Responsible for requirements gathering, process analysis, solution design support, testing, and stakeholder management across manufacturing digitalization initiatives. Key Responsibilities: Gather and document business and functional requirements. Conduct workshops with Manufacturing, Quality, Supply Chain, and IT teams. Translate business needs into MES solutions and user stories. Support solution design, SIT, UAT, deployment, and hypercare activities. Create BRDs, FRDs, process maps, RTMs, and test scenarios. Act as the liaison between business users and technical teams. Required Experience: MES implementation/enhancement projects in Process and Discrete (Tobacco or similar) Manufacturing and environments. Functional Expertise of: End to end Manufacturing processes Production Planning, Scheduling, Execution and Order Management Material Genealogy & Traceability Shop Floor Operations Quality Management ( Checklist / SPC) OEE & Performance Monitoring Experience with MES platforms such as AspenTech, TrackSys, Siemens Opcenter, Apriso, AVEVA MES, SAP Digital Manufacturing, or similar. Knowledge of MES integration with SAP/ERP, PLC, SCADA, Historians, and Quality Systems. Strong skills in requirements management, process mapping, gap analysis, and UAT. Preferred Qualifications: Bachelor's degree in Engineering, IT, or related field. Knowledge of ISA-95/ISA-88 standards. Experience in Agile delivery and global manufacturing programs. Key Competencies: MES Domain Expertise Tobacco Manufacturing Knowledge Business Analysis & Process Improvement Stakeholder Management Problem Solving & Communication Ideal Candidate: Proven BA with hands-on experience delivering MES solutions for Tobacco and Discrete Manufacturing operations, driving end-to-end requirements, testing, and stakeholder engagement. "We are an equal opportunity employer. It is our policy to provide employment, compensation, and other benefits related to employment without regard to race, color, religion, sex, gender, national or ethnic origin, disability, veteran status, age, genetic information, citizenship, or any other basis prohibited by applicable federal, state, or local law."
Job Description ? Hiring: Guidewire Policy Center Configuration Developer - Cincinnati, OH We are looking for an experienced Guidewire Policy Center Developer with strong hands-on expertise in configuration, customization, Gosu programming, and Policy Center Cloud. Job Title: Guidewire Policy Center Configuration Developer Position Type: Long Term Contract Location: Cincinnati, OH Job Description: Configure and customize Guidewire Policy Center using Gosu PCF and Product Model Implement policy lifecycle components including submission issuance endorsements renewals cancellations and reinstatements Configure product model lines of business coverages conditions exclusions modifiers Develop and enhance UI screens validation rules and workflows Work on rate tables underwriting rules and eligibility rules Support integrations with upstream downstream systems using SOAPREST Messaging and Plugins Perform unit testing defect fixing and code reviews Collaborate with business analysts architects and QA teams to understand and implement requirements Support production issues and release deployments Contribute to estimations design discussions and technical documentation Technical Skills Mandatory Guidewire Policy Center configuration Cloud Experience Gosu programming PCF Page Configuration Files Product Model configuration Business Rules Validation Rules Workflows XML Web Services SOAPREST Eclipse Guidewire Studio SQL basics Good to Have Experience with Guidewire Integration Framework Exposure to Claim Center or Billing Center Guidewire upgrade or cloud GWCP experience CICD DevOps exposure Performance tuning and batch configuration Domain Experience Property Casualty Insurance Personal Lines of Business Policy administration processes Certifications Preferred Guidewire Certified Policy Center Configuration Specialist Guidewire ACE Certification ? Interested or open to new opportunities? Please send your updated resume with contact details to Thanks and Regards Vikas Mahindrakar New York Technology Partners 120 Wood Avenue S Suite 504 Iselin, NJ 08830
11/14/2026
Full time
Job Description ? Hiring: Guidewire Policy Center Configuration Developer - Cincinnati, OH We are looking for an experienced Guidewire Policy Center Developer with strong hands-on expertise in configuration, customization, Gosu programming, and Policy Center Cloud. Job Title: Guidewire Policy Center Configuration Developer Position Type: Long Term Contract Location: Cincinnati, OH Job Description: Configure and customize Guidewire Policy Center using Gosu PCF and Product Model Implement policy lifecycle components including submission issuance endorsements renewals cancellations and reinstatements Configure product model lines of business coverages conditions exclusions modifiers Develop and enhance UI screens validation rules and workflows Work on rate tables underwriting rules and eligibility rules Support integrations with upstream downstream systems using SOAPREST Messaging and Plugins Perform unit testing defect fixing and code reviews Collaborate with business analysts architects and QA teams to understand and implement requirements Support production issues and release deployments Contribute to estimations design discussions and technical documentation Technical Skills Mandatory Guidewire Policy Center configuration Cloud Experience Gosu programming PCF Page Configuration Files Product Model configuration Business Rules Validation Rules Workflows XML Web Services SOAPREST Eclipse Guidewire Studio SQL basics Good to Have Experience with Guidewire Integration Framework Exposure to Claim Center or Billing Center Guidewire upgrade or cloud GWCP experience CICD DevOps exposure Performance tuning and batch configuration Domain Experience Property Casualty Insurance Personal Lines of Business Policy administration processes Certifications Preferred Guidewire Certified Policy Center Configuration Specialist Guidewire ACE Certification ? Interested or open to new opportunities? Please send your updated resume with contact details to Thanks and Regards Vikas Mahindrakar New York Technology Partners 120 Wood Avenue S Suite 504 Iselin, NJ 08830
Job Description Minneapolis, Minnesota, 55401, United States of America Denver, Colorado, 80205 Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. Xcel Energy is a place where you'll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you'll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best. Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday-Thursday); however, work location expectations vary based on role, team, and business needs. Position Summary Support the administration of the company's Open Access Transmission Tariffs (OATTs), Electric Quarterly Report (EQR) obligations, and related transmission regulatory filings. Support Transmission Business Relations (TBR) representatives through accurate creation, maintenance, and quality control of contract records in ProjectWise and related systems. Coordinate post-execution agreement administration, monitor filing and contract requirements, support recurring compliance activities, and help improve TBR procedures, tracking tools, and records-management practices. Essential Responsibilities OATT, eTariff, and FERC Filing Support Support administration of the company's OATTs in eTariff and implementation of applicable FERC filing requirements, including Order No. 714 and 18 CFR Part 35 requirements relevant to the role. Participate in the preparation, coordination, and submission of OATT and transmission-agreement filings, including transmittal letters and notices of cancellation. Help determine filing requirements and timing; coordinate with TBR representatives and Legal; and monitor filing status through completion. Monitor FERC orders, rulings, and regulatory developments affecting TBR and communicate relevant updates to the team. Maintain filing records and status information in ProjectWise, TariffShark, and other approved systems; reconcile discrepancies and support system testing or audits. EQR Administration Coordinate quarterly EQR data collection, validation, reporting, and filing support for Transmission. Maintain relevant EQR data and records, provide required reports to internal partners, investigate errors, and coordinate corrected filings when necessary. Maintain working knowledge of applicable EQR requirements and process changes, including Order No. 917. ProjectWise and Post-Execution Agreement Administration Create and maintain ProjectWise customer and project folders, document metadata, templates, workflows, and related contract records. After agreement execution and completion of the contract-document approval process, update applicable execution, commencement, review, extension, cost, facility, and project attributes; finalize folder and workflow status; and propagate project-level metadata to associated documents as appropriate. Perform data-quality reviews and audits, identify missing or inconsistent information, and work with TBR representatives to ensure official contract records are complete and stored in approved locations. Support records retention, billing-related records, asset and network-upgrade data, and other contract-administration information maintained by TBR. Contract Compliance and Recurring Administration Track requirements and key dates under existing transmission contracts and route proposed procedural changes to the appropriate task, requirement, or compliance owners. Support periodic contract reviews, including potential terminations, retention disposition, billable work, annual stakeholder contacts, interconnection-guideline reviews, and other recurring compliance items. Coordinate deposit refunds, study or cluster true-ups, invoicing support, and FERC interest calculations or confirmations, as assigned. Prepare and administer routine TBR documents such as delegations of authority, non-disclosure agreements, and master confidentiality agreements, consistent with approved templates and review requirements. Respond to inquiries from TBR representatives and internal partners regarding agreement records, filing status, EQR information, and historical or current contract information. Project Tracking and Process Improvement Maintain project trackers, reports, and dashboards in coordination with project managers and TBR representatives, including support for higher-volume agreement-routing activities. Maintain TBR procedures and support internal audits, records-management reviews, and compliance reviews. Identify practical improvements to SharePoint, Microsoft 365, contract administration system, records management system, digital-signature workflows, and other approved tools; participate in technology projects and user testing. Evaluate opportunities to streamline data entry, document retrieval, reporting, and recurring work, including responsible use of approved automation or AI capabilities. Minimum Requirements Bachelor's degree in business, accounting, computer or data management, or a related field preferred, or an equivalent combination of education and relevant experience. Two years of business, accounting, paralegal, database, records-management, regulatory, contract-administration, or similar experience required. Working proficiency with Microsoft Office and the ability to learn and effectively use contract, filing, and records-management systems. FERC, transmission, regulatory, contract, or records-management experience preferred. Strong attention to detail, organization, written communication, judgment, and ability to handle confidential information. Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together. Our Values Connected, Committed, Trustworthy, Safe Our Employee Commitments Work that makes a difference A team you can count of Opportunities to grow Rewards that help you thrive Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form . Non-Bargaining The anticipated starting base pay for this position is: $64,100.00 to $90,967.00 per year This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Flexible Spending Account, Health Care Flexible Spending Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part. In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information. Deadline to Apply: 11/29/26 EEO is the Law (PDF) Equal Opportunity Statement (PDF) Employee Rights (PDF) All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility. Accessibility Statement Xcel Energy endeavors to make and accessible to any and all users. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form . For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. Electra can be found in the lower right-hand corner of our Xcel Energy Careers site.
11/14/2026
Full time
Job Description Minneapolis, Minnesota, 55401, United States of America Denver, Colorado, 80205 Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy. Xcel Energy is a place where you'll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you'll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best. Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday-Thursday); however, work location expectations vary based on role, team, and business needs. Position Summary Support the administration of the company's Open Access Transmission Tariffs (OATTs), Electric Quarterly Report (EQR) obligations, and related transmission regulatory filings. Support Transmission Business Relations (TBR) representatives through accurate creation, maintenance, and quality control of contract records in ProjectWise and related systems. Coordinate post-execution agreement administration, monitor filing and contract requirements, support recurring compliance activities, and help improve TBR procedures, tracking tools, and records-management practices. Essential Responsibilities OATT, eTariff, and FERC Filing Support Support administration of the company's OATTs in eTariff and implementation of applicable FERC filing requirements, including Order No. 714 and 18 CFR Part 35 requirements relevant to the role. Participate in the preparation, coordination, and submission of OATT and transmission-agreement filings, including transmittal letters and notices of cancellation. Help determine filing requirements and timing; coordinate with TBR representatives and Legal; and monitor filing status through completion. Monitor FERC orders, rulings, and regulatory developments affecting TBR and communicate relevant updates to the team. Maintain filing records and status information in ProjectWise, TariffShark, and other approved systems; reconcile discrepancies and support system testing or audits. EQR Administration Coordinate quarterly EQR data collection, validation, reporting, and filing support for Transmission. Maintain relevant EQR data and records, provide required reports to internal partners, investigate errors, and coordinate corrected filings when necessary. Maintain working knowledge of applicable EQR requirements and process changes, including Order No. 917. ProjectWise and Post-Execution Agreement Administration Create and maintain ProjectWise customer and project folders, document metadata, templates, workflows, and related contract records. After agreement execution and completion of the contract-document approval process, update applicable execution, commencement, review, extension, cost, facility, and project attributes; finalize folder and workflow status; and propagate project-level metadata to associated documents as appropriate. Perform data-quality reviews and audits, identify missing or inconsistent information, and work with TBR representatives to ensure official contract records are complete and stored in approved locations. Support records retention, billing-related records, asset and network-upgrade data, and other contract-administration information maintained by TBR. Contract Compliance and Recurring Administration Track requirements and key dates under existing transmission contracts and route proposed procedural changes to the appropriate task, requirement, or compliance owners. Support periodic contract reviews, including potential terminations, retention disposition, billable work, annual stakeholder contacts, interconnection-guideline reviews, and other recurring compliance items. Coordinate deposit refunds, study or cluster true-ups, invoicing support, and FERC interest calculations or confirmations, as assigned. Prepare and administer routine TBR documents such as delegations of authority, non-disclosure agreements, and master confidentiality agreements, consistent with approved templates and review requirements. Respond to inquiries from TBR representatives and internal partners regarding agreement records, filing status, EQR information, and historical or current contract information. Project Tracking and Process Improvement Maintain project trackers, reports, and dashboards in coordination with project managers and TBR representatives, including support for higher-volume agreement-routing activities. Maintain TBR procedures and support internal audits, records-management reviews, and compliance reviews. Identify practical improvements to SharePoint, Microsoft 365, contract administration system, records management system, digital-signature workflows, and other approved tools; participate in technology projects and user testing. Evaluate opportunities to streamline data entry, document retrieval, reporting, and recurring work, including responsible use of approved automation or AI capabilities. Minimum Requirements Bachelor's degree in business, accounting, computer or data management, or a related field preferred, or an equivalent combination of education and relevant experience. Two years of business, accounting, paralegal, database, records-management, regulatory, contract-administration, or similar experience required. Working proficiency with Microsoft Office and the ability to learn and effectively use contract, filing, and records-management systems. FERC, transmission, regulatory, contract, or records-management experience preferred. Strong attention to detail, organization, written communication, judgment, and ability to handle confidential information. Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together. Our Values Connected, Committed, Trustworthy, Safe Our Employee Commitments Work that makes a difference A team you can count of Opportunities to grow Rewards that help you thrive Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form . Non-Bargaining The anticipated starting base pay for this position is: $64,100.00 to $90,967.00 per year This position is eligible for the following benefits: Annual Incentive Program, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Flexible Spending Account, Health Care Flexible Spending Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part. In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information. Deadline to Apply: 11/29/26 EEO is the Law (PDF) Equal Opportunity Statement (PDF) Employee Rights (PDF) All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility. Accessibility Statement Xcel Energy endeavors to make and accessible to any and all users. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form . For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. Electra can be found in the lower right-hand corner of our Xcel Energy Careers site.
Job Description Job Description Position: Data Center Technician Location: Memphis, TN 38118 Duration: Longterm Contract to Hire Pay rate $40.00/hr on w2 100% onsite role candidates must be open to ANY shift (1st, 2nd, and 3rd) What You'll Do Provide on-site technical support for Dell PowerEdge and other enterprise server hardware Diagnose and resolve server hardware failures and system issues to minimize customer downtime Perform hands-on hardware installation, removal, replacement, and repair, including: Memory/DIMMs CPUs/processors Power supplies Fans and cooling components Hard drives/SSDs RAID/HBA components NICs and other PCIe components GPUs and accelerator hardware Motherboards/system boards and other server components Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms Execute both reactive break/fix and preventive maintenance following established procedures Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details Escalate complex technical issues when appropriate Participate in on-call rotations and provide extended coverage as required What You Bring - Required 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure Direct, hands-on experience physically working on server hardware - installing, removing, diagnosing, repairing, or replacing server components Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment Strong understanding of server hardware architecture and troubleshooting methodology Experience with hardware diagnostics, BIOS/firmware, and server management tools Familiarity with Linux or similar operating systems Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues Comfortable working independently in a customer-facing environment Ability to clearly communicate technical issues and resolutions to customers and internal teams Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules Company Description About Indotronix Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at: Company Description About Indotronix Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at:
11/14/2026
Full time
Job Description Job Description Position: Data Center Technician Location: Memphis, TN 38118 Duration: Longterm Contract to Hire Pay rate $40.00/hr on w2 100% onsite role candidates must be open to ANY shift (1st, 2nd, and 3rd) What You'll Do Provide on-site technical support for Dell PowerEdge and other enterprise server hardware Diagnose and resolve server hardware failures and system issues to minimize customer downtime Perform hands-on hardware installation, removal, replacement, and repair, including: Memory/DIMMs CPUs/processors Power supplies Fans and cooling components Hard drives/SSDs RAID/HBA components NICs and other PCIe components GPUs and accelerator hardware Motherboards/system boards and other server components Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms Execute both reactive break/fix and preventive maintenance following established procedures Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details Escalate complex technical issues when appropriate Participate in on-call rotations and provide extended coverage as required What You Bring - Required 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure Direct, hands-on experience physically working on server hardware - installing, removing, diagnosing, repairing, or replacing server components Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment Strong understanding of server hardware architecture and troubleshooting methodology Experience with hardware diagnostics, BIOS/firmware, and server management tools Familiarity with Linux or similar operating systems Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues Comfortable working independently in a customer-facing environment Ability to clearly communicate technical issues and resolutions to customers and internal teams Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules Company Description About Indotronix Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at: Company Description About Indotronix Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at:
About Miebach Miebach Consulting is a global leader in supply chain advisory and engineering. For more than 50 years, we have partnered with organizations worldwide to design, optimize, and transform their supply chains into strategic competitive advantages. Our consulting approach integrates deep operational expertise, advanced analytics, and innovative thinking to deliver measurable business impact. About the role Miebach Consulting is seeking a Supply Chain Engineering professional to support the design and delivery of innovative supply chain solutions across North America. This role is ideal for an experienced engineering professional who combines strong technical expertise with client-facing consulting capabilities and is passionate about helping organizations improve their distribution, manufacturing, and logistics operations. In this role, you will lead and support project workstreams, develop engineering solutions, collaborate with client stakeholders, and contribute throughout the project lifecycle. You will work closely with clients and internal project teams to analyze operations, evaluate technologies, develop facility and process designs, and support the implementation of strategic supply chain initiatives. This position offers the opportunity to work with leading organizations across industries such as consumer goods, life sciences, retail, fashion and apparel, manufacturing, and logistics while continuing to build expertise in supply chain engineering, automation, and operational transformation. Key Responsibilities Supply Chain Engineering and Design Lead engineering workstreams for supply chain consulting and implementation projects from project initiation through final recommendation and implementation planning Develop warehouse, distribution center, manufacturing, and logistics facility concepts and layouts Perform operational assessments, process analysis, capacity evaluations, and future-state design activities Develop labor models, throughput calculations, storage strategies, slotting concepts, and material flow analyses Evaluate automation technologies including ASRS, AMRs, conveyors, sortation systems, goods-to-person solutions, robotics, and warehouse execution technologies Support facility design activities from concept development through implementation planning Prepare engineering calculations, technical documentation, design recommendations, and executive-level presentations Develop business cases and investment analyses to support operational and automation initiatives Client Engagement and Project Leadership Serve as the primary day-to-day client lead for assigned engineering workstreams Build and maintain strong relationships with client stakeholders across operational, managerial, and executive levels Facilitate workshops, design reviews, project meetings, and stakeholder discussions Translate operational challenges into practical and executable engineering solutions Present findings, recommendations, and project updates to client leadership teams Manage project scope, schedules, deliverables, and priorities for assigned workstreams Identify project risks, develop mitigation strategies, and proactively address client concerns Support successful project delivery while maintaining high levels of client satisfaction Solution Development and Implementation Support Analyze warehouse, distribution, manufacturing, and material flow operations to identify capacity, productivity, and performance improvement opportunities Develop facility layouts, material flow concepts, process designs, equipment requirements, and automation solutions Evaluate material handling and warehouse automation technologies, including conveyors, sortation, AS/RS, AMRs, AGVs, storage systems, and related technologies Support equipment and automation vendor evaluations, solution comparisons, RFPs, and procurement activities Perform throughput, capacity, labor, and operational analyses to support engineering recommendations Contribute to distribution center design, facility planning, network optimization, transportation, and broader supply chain strategy initiatives Support implementation activities including detailed design reviews, commissioning, testing, operational readiness, and go-live Develop recommendations that balance operational performance, capital investment, flexibility, and long-term scalability Team Leadership and Practice Development Provide technical leadership, coaching, and mentorship to Consultants and Analysts Review project deliverables and support quality assurance efforts across engineering engagements Contribute to proposal development, client presentations, and business development initiatives Identify follow-on opportunities within existing client relationships and support account growth activities Contribute to thought leadership, internal knowledge sharing, and practice development initiatives Qualifications Bachelor's degree in Industrial Engineering, Mechanical Engineering, Supply Chain Engineering, Logistics, or a related field 5-10 years of experience in supply chain engineering, distribution, material handling, automation, manufacturing, or consulting Experience designing or improving warehouses, distribution centers, or material handling operations Experience evaluating or implementing warehouse automation and material handling solutions Strong analytical, problem-solving, client-facing, and project management skills Proficiency with Microsoft Excel and engineering analysis tools Willingness to travel up to 40-60% Preferred Consulting or professional services experience Experience with AutoCAD, AnyLogic, FlexSim, or similar tools Knowledge of WMS, WES, WCS, and warehouse automation technologies Experience with equipment/vendor selection, commissioning, or implementation Lean, Six Sigma, PMP, PE, or other relevant certifications PI945ad8a5d5-
11/14/2026
Full time
About Miebach Miebach Consulting is a global leader in supply chain advisory and engineering. For more than 50 years, we have partnered with organizations worldwide to design, optimize, and transform their supply chains into strategic competitive advantages. Our consulting approach integrates deep operational expertise, advanced analytics, and innovative thinking to deliver measurable business impact. About the role Miebach Consulting is seeking a Supply Chain Engineering professional to support the design and delivery of innovative supply chain solutions across North America. This role is ideal for an experienced engineering professional who combines strong technical expertise with client-facing consulting capabilities and is passionate about helping organizations improve their distribution, manufacturing, and logistics operations. In this role, you will lead and support project workstreams, develop engineering solutions, collaborate with client stakeholders, and contribute throughout the project lifecycle. You will work closely with clients and internal project teams to analyze operations, evaluate technologies, develop facility and process designs, and support the implementation of strategic supply chain initiatives. This position offers the opportunity to work with leading organizations across industries such as consumer goods, life sciences, retail, fashion and apparel, manufacturing, and logistics while continuing to build expertise in supply chain engineering, automation, and operational transformation. Key Responsibilities Supply Chain Engineering and Design Lead engineering workstreams for supply chain consulting and implementation projects from project initiation through final recommendation and implementation planning Develop warehouse, distribution center, manufacturing, and logistics facility concepts and layouts Perform operational assessments, process analysis, capacity evaluations, and future-state design activities Develop labor models, throughput calculations, storage strategies, slotting concepts, and material flow analyses Evaluate automation technologies including ASRS, AMRs, conveyors, sortation systems, goods-to-person solutions, robotics, and warehouse execution technologies Support facility design activities from concept development through implementation planning Prepare engineering calculations, technical documentation, design recommendations, and executive-level presentations Develop business cases and investment analyses to support operational and automation initiatives Client Engagement and Project Leadership Serve as the primary day-to-day client lead for assigned engineering workstreams Build and maintain strong relationships with client stakeholders across operational, managerial, and executive levels Facilitate workshops, design reviews, project meetings, and stakeholder discussions Translate operational challenges into practical and executable engineering solutions Present findings, recommendations, and project updates to client leadership teams Manage project scope, schedules, deliverables, and priorities for assigned workstreams Identify project risks, develop mitigation strategies, and proactively address client concerns Support successful project delivery while maintaining high levels of client satisfaction Solution Development and Implementation Support Analyze warehouse, distribution, manufacturing, and material flow operations to identify capacity, productivity, and performance improvement opportunities Develop facility layouts, material flow concepts, process designs, equipment requirements, and automation solutions Evaluate material handling and warehouse automation technologies, including conveyors, sortation, AS/RS, AMRs, AGVs, storage systems, and related technologies Support equipment and automation vendor evaluations, solution comparisons, RFPs, and procurement activities Perform throughput, capacity, labor, and operational analyses to support engineering recommendations Contribute to distribution center design, facility planning, network optimization, transportation, and broader supply chain strategy initiatives Support implementation activities including detailed design reviews, commissioning, testing, operational readiness, and go-live Develop recommendations that balance operational performance, capital investment, flexibility, and long-term scalability Team Leadership and Practice Development Provide technical leadership, coaching, and mentorship to Consultants and Analysts Review project deliverables and support quality assurance efforts across engineering engagements Contribute to proposal development, client presentations, and business development initiatives Identify follow-on opportunities within existing client relationships and support account growth activities Contribute to thought leadership, internal knowledge sharing, and practice development initiatives Qualifications Bachelor's degree in Industrial Engineering, Mechanical Engineering, Supply Chain Engineering, Logistics, or a related field 5-10 years of experience in supply chain engineering, distribution, material handling, automation, manufacturing, or consulting Experience designing or improving warehouses, distribution centers, or material handling operations Experience evaluating or implementing warehouse automation and material handling solutions Strong analytical, problem-solving, client-facing, and project management skills Proficiency with Microsoft Excel and engineering analysis tools Willingness to travel up to 40-60% Preferred Consulting or professional services experience Experience with AutoCAD, AnyLogic, FlexSim, or similar tools Knowledge of WMS, WES, WCS, and warehouse automation technologies Experience with equipment/vendor selection, commissioning, or implementation Lean, Six Sigma, PMP, PE, or other relevant certifications PI945ad8a5d5-
Job Description Job Description Position: Data Center Technician Location: Memphis, TN 38118 Duration: Longterm Contract to Hire Pay rate $40.00/hr on w2 100% onsite role candidates must be open to ANY shift (1st, 2nd, and 3rd) What You'll Do Provide on-site technical support for Dell PowerEdge and other enterprise server hardware Diagnose and resolve server hardware failures and system issues to minimize customer downtime Perform hands-on hardware installation, removal, replacement, and repair, including: Memory/DIMMs CPUs/processors Power supplies Fans and cooling components Hard drives/SSDs RAID/HBA components NICs and other PCIe components GPUs and accelerator hardware Motherboards/system boards and other server components Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms Execute both reactive break/fix and preventive maintenance following established procedures Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details Escalate complex technical issues when appropriate Participate in on-call rotations and provide extended coverage as required What You Bring - Required 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure Direct, hands-on experience physically working on server hardware - installing, removing, diagnosing, repairing, or replacing server components Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment Strong understanding of server hardware architecture and troubleshooting methodology Experience with hardware diagnostics, BIOS/firmware, and server management tools Familiarity with Linux or similar operating systems Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues Comfortable working independently in a customer-facing environment Ability to clearly communicate technical issues and resolutions to customers and internal teams Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules Company Description About Indotronix Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at: Company Description About Indotronix Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at:
11/14/2026
Full time
Job Description Job Description Position: Data Center Technician Location: Memphis, TN 38118 Duration: Longterm Contract to Hire Pay rate $40.00/hr on w2 100% onsite role candidates must be open to ANY shift (1st, 2nd, and 3rd) What You'll Do Provide on-site technical support for Dell PowerEdge and other enterprise server hardware Diagnose and resolve server hardware failures and system issues to minimize customer downtime Perform hands-on hardware installation, removal, replacement, and repair, including: Memory/DIMMs CPUs/processors Power supplies Fans and cooling components Hard drives/SSDs RAID/HBA components NICs and other PCIe components GPUs and accelerator hardware Motherboards/system boards and other server components Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms Execute both reactive break/fix and preventive maintenance following established procedures Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details Escalate complex technical issues when appropriate Participate in on-call rotations and provide extended coverage as required What You Bring - Required 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure Direct, hands-on experience physically working on server hardware - installing, removing, diagnosing, repairing, or replacing server components Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment Strong understanding of server hardware architecture and troubleshooting methodology Experience with hardware diagnostics, BIOS/firmware, and server management tools Familiarity with Linux or similar operating systems Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues Comfortable working independently in a customer-facing environment Ability to clearly communicate technical issues and resolutions to customers and internal teams Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules Company Description About Indotronix Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at: Company Description About Indotronix Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at:
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO Braze's product is the control center for thousands of the world's most sophisticated marketing teams. The Frontend Infrastructure & Experience (FIX) team builds the platform foundations that every product engineer relies on and owns key parts of the end-user experience. The team makes it easy for engineers across Braze to build polished, accessible, and consistent UIs. FIX owns our design system and component library, internationalization stack, code generation and scaffolding tooling, and the navigation and routing layer of the product. The team also owns key customer-facing experiences including our data tables and our rich text, drag-and-drop, and code editors. As a Senior Engineer on FIX, you will build high-impact frontend infrastructure and product experiences used across Braze. You will lead important projects from design through rollout, raise the quality bar through technical judgment and code review, and help other engineers move faster by making the product easier to build, test, and maintain. In this role you will: Design and build foundational frontend systems, components, tools, and patterns used by engineers across Braze Lead large projects end-to-end, including technical design, implementation, testing, rollout, and operational follow-through Improve the developer experience of working in a large TypeScript and React codebase through better abstractions, tooling, documentation, and examples Build customer-facing product experiences that are polished, accessible, performant, and consistent with Braze's product standards Partner with product engineers, designers, and infrastructure teams to solve cross-cutting frontend problems Mentor other engineers through code review, pairing, technical guidance, and clear communication Recent and ongoing work on the team includes: Developing the framework used to build our marketing message editors Enabling our in-app AI harness to create, modify, and test messages in our Drag-and-Drop message editors Migrating the navigation and routing layer to a fully React-based system Extending the design system with semantic tokens and supporting a product rebrand Building type-safe scaffolding and API tooling for frontend development Advancing accessibility, localization, and consistency across product experiences Parts of our stack with which you will work: TypeScript, React Cypress, Jest, RSpec Frontend build, packaging, and code generation tooling Ruby on Rails WHO YOU ARE Have 5+ years of software engineering experience with a strong track record of technical impact Are highly skilled in modern frontend development, especially TypeScript and React Have experience building reusable frontend systems, components, tools, or infrastructure Care deeply about user experience, accessibility, performance, and maintainability Are comfortable working in a large frontend codebase with many stakeholders Communicate clearly, collaborate well across teams, and help raise the technical bar for those around you Bonus experience Experience building design systems or component libraries Experience with frontend testing frameworks such as Cypress or Jest Experience with code generation, linting, codemods, or other developer tooling Experience with internationalization, localization, or accessibility Experience with Ruby on Rails For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $209,368/year with an expected On Target Earnings (OTE) between $144,000 and $234,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes . click apply for full job details
11/14/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO Braze's product is the control center for thousands of the world's most sophisticated marketing teams. The Frontend Infrastructure & Experience (FIX) team builds the platform foundations that every product engineer relies on and owns key parts of the end-user experience. The team makes it easy for engineers across Braze to build polished, accessible, and consistent UIs. FIX owns our design system and component library, internationalization stack, code generation and scaffolding tooling, and the navigation and routing layer of the product. The team also owns key customer-facing experiences including our data tables and our rich text, drag-and-drop, and code editors. As a Senior Engineer on FIX, you will build high-impact frontend infrastructure and product experiences used across Braze. You will lead important projects from design through rollout, raise the quality bar through technical judgment and code review, and help other engineers move faster by making the product easier to build, test, and maintain. In this role you will: Design and build foundational frontend systems, components, tools, and patterns used by engineers across Braze Lead large projects end-to-end, including technical design, implementation, testing, rollout, and operational follow-through Improve the developer experience of working in a large TypeScript and React codebase through better abstractions, tooling, documentation, and examples Build customer-facing product experiences that are polished, accessible, performant, and consistent with Braze's product standards Partner with product engineers, designers, and infrastructure teams to solve cross-cutting frontend problems Mentor other engineers through code review, pairing, technical guidance, and clear communication Recent and ongoing work on the team includes: Developing the framework used to build our marketing message editors Enabling our in-app AI harness to create, modify, and test messages in our Drag-and-Drop message editors Migrating the navigation and routing layer to a fully React-based system Extending the design system with semantic tokens and supporting a product rebrand Building type-safe scaffolding and API tooling for frontend development Advancing accessibility, localization, and consistency across product experiences Parts of our stack with which you will work: TypeScript, React Cypress, Jest, RSpec Frontend build, packaging, and code generation tooling Ruby on Rails WHO YOU ARE Have 5+ years of software engineering experience with a strong track record of technical impact Are highly skilled in modern frontend development, especially TypeScript and React Have experience building reusable frontend systems, components, tools, or infrastructure Care deeply about user experience, accessibility, performance, and maintainability Are comfortable working in a large frontend codebase with many stakeholders Communicate clearly, collaborate well across teams, and help raise the technical bar for those around you Bonus experience Experience building design systems or component libraries Experience with frontend testing frameworks such as Cypress or Jest Experience with code generation, linting, codemods, or other developer tooling Experience with internationalization, localization, or accessibility Experience with Ruby on Rails For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $209,368/year with an expected On Target Earnings (OTE) between $144,000 and $234,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes . click apply for full job details
This job is with eBay, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. The Role People are at the center of everything we do. The People Technology Solutions team provides the enabling technology foundation for candidate and employee experience at eBay. Our ecosystem is anchored in Workday HCM and extended through outstanding SaaS platforms, custom applications, analytics, and emerging technology solutions. We are looking for a product-minded Sr. People Technology Analyst to help develop and expand eBay's digital learning technology experience. This role will work closely with Talent Development, Talent Operations, IT, and other collaborators to understand business needs. You will define product priorities and deliver solutions that help employees and leaders find, access, and engage with learning and development opportunities. Workday Learning serves as a core platform for this role, though the scope goes beyond Workday configuration. The successful candidate will approach the learning ecosystem end-to-end, covering coordinated learning tools, content platforms, skills data, reporting, user experience, automation, and AI-enabled capabilities. This person will assist in translating learning strategy into scalable technology solutions, boost the employee and manager experience, and consistently refine how learning is delivered and assessed at eBay. This individual contributor position is a hybrid role located near our Salt Lake City office. The working schedule includes Hybrid arrangements (3 days onsite/week) at the Salt Lake City location. Additionally, the role requires flexibility in hours to support global collaboration when necessary. What You'll Accomplish: Act as a product-focused technology collaborator for eBay's learning and development ecosystem, with Workday Learning as the central platform. Contribute to roadmap development for learning technology improvements, balancing business priorities, user needs, operational requirements, and technical feasibility. Partner with Talent Success and the federated Learning teams within other organizations, Talent Operations, IT, and other collaborators to understand needs, define requirements, and prioritize solutions. Convert business needs into clear product requirements, user stories, process flows, business rules, solution concepts, and success measures. Direct configuration, testing, deployment, and sustained refinement of Workday Learning tools, such as campaigns, audiences, courses, programs, instructor-led training, remote learning, and messaging. Evaluate when to configure Workday, integrate with external learning tools, leverage AI-enabled capabilities, or simplify existing processes to improve the learning experience. Find opportunities to use AI and automation to personalize learning, improve content discoverability, reduce administrative effort, and support skills-based development. Use data, user feedback, and operational metrics to identify friction points, measure adoption, and recommend continuous improvements. Develop and maintain reports, dashboards, and insights to support learning operations, compliance, adoption, and business decision-making. Provide production support and issue resolution while identifying root causes and scalable improvements. Support change management, communications, training, and adoption for new learning technology capabilities. Partner with IT and vendors to support integrations, data flows, technical dependencies, and platform governance. Maintain documentation, including product requirements, process maps, test scripts, release notes, project plans, and support materials. Participate in internal audits, SOX cycles, data privacy reviews, and compliance-related documentation as needed. Keep up to date on Workday, learning technology, skills, AI, and HR technology trends, and evaluate their relevance to eBay's People technology ecosystem. What You'll Bring Bachelor's degree in Human Resources, Information Systems, Business, or related field, or equivalent work experience. 3-5 years of hands-on HR technology, learning technology, HRIS, product operations, or related experience. 3 years of solid background in Workday configuration, including a minimum of 2 years dedicated to Workday Learning configuration involving Campaigns, Audience Builder, Message Builder, Courses, Programs, ILT, and Remote Learning. Up to date on emerging AI trends in HR technology and evaluate their relevance to eBay's people technology ecosystem. Strong ability to convert business needs into requirements, user stories, process flows, and scalable technology solutions. Experience partnering with cross-functional collaborators across People, IT, business teams, vendors, and end users. Strong analytical and problem-solving abilities, capable of dissecting complex problems, identifying fundamental causes, and suggesting scalable solutions. Experience using data, reporting, and user feedback to prioritize improvements and measure impact. Strong verbal and written communication abilities, including the capability to clarify technical concepts for non-technical audiences. Ability to work independently, prioritize various tasks, and advance work in a fast-paced environment. Working knowledge of data privacy, security, and compliance considerations related to employee data. Preferred Qualifications Experience with Workday Talent, Performance, Skills Cloud, Talent Marketplace, Talent Optimization, or similar talent functionalities. Experience with learning management systems and content platforms such as LinkedIn Learning, Udemy, Cornerstone, Degreed, or similar tools. 1 or more years experience using generative AI tools (e.g., ChatGPT Enterprise, Microsoft Copilot, Gemini, Claude Code) to draft functional specifications, business requirements, test scripts, and training documentation. Accelerate report writing and calculated field logic development (strongly preferred). Experience developing Workday reports, dashboards, calculated fields, composite reports, matrix reports, or BIRT reports. Experience evaluating or implementing AI-enabled capabilities related to learning recommendations, skills inference, career pathing, content curation, or employee self-service. Experience working with generative AI tools to develop requirements, test scripts, training documentation, release notes, or support content. Experience with Workday Extend, custom applications, integrations, or broader HR technology ecosystem development. Previous experience working in a service delivery model that includes shared services or global support. Previous consulting experience at a consulting or software firm or prior experience with a medium-to-large multinational corporation. Basic knowledge of eLearning Authoring tools (e.g. Articulate Storyline) and SCORM/AICC communication protocols. Workday Pro certifications in Learning, Talent, Performance, HCM, Reporting is a plus. Product management, agile, project management, or build thinking experience or certification. Additional Details The base pay range for this position is expected in the range below: $86,800 - $150,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time . click apply for full job details
11/13/2026
Full time
This job is with eBay, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. The Role People are at the center of everything we do. The People Technology Solutions team provides the enabling technology foundation for candidate and employee experience at eBay. Our ecosystem is anchored in Workday HCM and extended through outstanding SaaS platforms, custom applications, analytics, and emerging technology solutions. We are looking for a product-minded Sr. People Technology Analyst to help develop and expand eBay's digital learning technology experience. This role will work closely with Talent Development, Talent Operations, IT, and other collaborators to understand business needs. You will define product priorities and deliver solutions that help employees and leaders find, access, and engage with learning and development opportunities. Workday Learning serves as a core platform for this role, though the scope goes beyond Workday configuration. The successful candidate will approach the learning ecosystem end-to-end, covering coordinated learning tools, content platforms, skills data, reporting, user experience, automation, and AI-enabled capabilities. This person will assist in translating learning strategy into scalable technology solutions, boost the employee and manager experience, and consistently refine how learning is delivered and assessed at eBay. This individual contributor position is a hybrid role located near our Salt Lake City office. The working schedule includes Hybrid arrangements (3 days onsite/week) at the Salt Lake City location. Additionally, the role requires flexibility in hours to support global collaboration when necessary. What You'll Accomplish: Act as a product-focused technology collaborator for eBay's learning and development ecosystem, with Workday Learning as the central platform. Contribute to roadmap development for learning technology improvements, balancing business priorities, user needs, operational requirements, and technical feasibility. Partner with Talent Success and the federated Learning teams within other organizations, Talent Operations, IT, and other collaborators to understand needs, define requirements, and prioritize solutions. Convert business needs into clear product requirements, user stories, process flows, business rules, solution concepts, and success measures. Direct configuration, testing, deployment, and sustained refinement of Workday Learning tools, such as campaigns, audiences, courses, programs, instructor-led training, remote learning, and messaging. Evaluate when to configure Workday, integrate with external learning tools, leverage AI-enabled capabilities, or simplify existing processes to improve the learning experience. Find opportunities to use AI and automation to personalize learning, improve content discoverability, reduce administrative effort, and support skills-based development. Use data, user feedback, and operational metrics to identify friction points, measure adoption, and recommend continuous improvements. Develop and maintain reports, dashboards, and insights to support learning operations, compliance, adoption, and business decision-making. Provide production support and issue resolution while identifying root causes and scalable improvements. Support change management, communications, training, and adoption for new learning technology capabilities. Partner with IT and vendors to support integrations, data flows, technical dependencies, and platform governance. Maintain documentation, including product requirements, process maps, test scripts, release notes, project plans, and support materials. Participate in internal audits, SOX cycles, data privacy reviews, and compliance-related documentation as needed. Keep up to date on Workday, learning technology, skills, AI, and HR technology trends, and evaluate their relevance to eBay's People technology ecosystem. What You'll Bring Bachelor's degree in Human Resources, Information Systems, Business, or related field, or equivalent work experience. 3-5 years of hands-on HR technology, learning technology, HRIS, product operations, or related experience. 3 years of solid background in Workday configuration, including a minimum of 2 years dedicated to Workday Learning configuration involving Campaigns, Audience Builder, Message Builder, Courses, Programs, ILT, and Remote Learning. Up to date on emerging AI trends in HR technology and evaluate their relevance to eBay's people technology ecosystem. Strong ability to convert business needs into requirements, user stories, process flows, and scalable technology solutions. Experience partnering with cross-functional collaborators across People, IT, business teams, vendors, and end users. Strong analytical and problem-solving abilities, capable of dissecting complex problems, identifying fundamental causes, and suggesting scalable solutions. Experience using data, reporting, and user feedback to prioritize improvements and measure impact. Strong verbal and written communication abilities, including the capability to clarify technical concepts for non-technical audiences. Ability to work independently, prioritize various tasks, and advance work in a fast-paced environment. Working knowledge of data privacy, security, and compliance considerations related to employee data. Preferred Qualifications Experience with Workday Talent, Performance, Skills Cloud, Talent Marketplace, Talent Optimization, or similar talent functionalities. Experience with learning management systems and content platforms such as LinkedIn Learning, Udemy, Cornerstone, Degreed, or similar tools. 1 or more years experience using generative AI tools (e.g., ChatGPT Enterprise, Microsoft Copilot, Gemini, Claude Code) to draft functional specifications, business requirements, test scripts, and training documentation. Accelerate report writing and calculated field logic development (strongly preferred). Experience developing Workday reports, dashboards, calculated fields, composite reports, matrix reports, or BIRT reports. Experience evaluating or implementing AI-enabled capabilities related to learning recommendations, skills inference, career pathing, content curation, or employee self-service. Experience working with generative AI tools to develop requirements, test scripts, training documentation, release notes, or support content. Experience with Workday Extend, custom applications, integrations, or broader HR technology ecosystem development. Previous experience working in a service delivery model that includes shared services or global support. Previous consulting experience at a consulting or software firm or prior experience with a medium-to-large multinational corporation. Basic knowledge of eLearning Authoring tools (e.g. Articulate Storyline) and SCORM/AICC communication protocols. Workday Pro certifications in Learning, Talent, Performance, HCM, Reporting is a plus. Product management, agile, project management, or build thinking experience or certification. Additional Details The base pay range for this position is expected in the range below: $86,800 - $150,100 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time . click apply for full job details
Job Description Job Description Genesis10 is currently seeking a Senior AI Engineer for a contract to hire position with a Regional Financial Institution located in Columbus, OH. This is a 3+ month contract-to-hire opportunity. Candidates can also be located in: Charlotte, NC; Atlanta, GA: Chicago, IL; Minnetonka, MN; Detroit, MI; Dallas, TX. Compensation: $65.00 - $75.00 per hour, W2, based on qualifications Position Overview: We are looking for a talented Senior AI Engineer to contribute to the design, development, and support of AI tools and platforms for developers across the company. This is a hands-on engineering role centered on GCP, Gemini, Vertex AI, Java Spring Boot, and React.js. The ideal candidate will have demonstrable experience building and integrating with AI tools and services to deliver reliable, secure, and maintainable solutions that accelerate software development. Key Responsibilities: Develop and maintain AI platforms, tools, and frameworks used by engineers across the company, including Claude Code, GitHub Copilot, MCP servers, plugins, skills, and agentic frameworks Implement AI platform services, orchestration patterns, reference implementations, and shared integration components Design and deliver tools that support the development of custom agents and workflows Integrate and operationalize AI tools and services with cloud, security, development, and enterprise technology platforms Build secure, scalable, reliable, observable, performant, and maintainable services for custom agents and AI tool integrations Provide technical support and guidance to development teams building, deploying, and operating custom agents and MCP servers Contribute to framework lifecycle practices, including versioning, release management, documentation, adoption, support, and continuous improvement Implement logging, metrics, token-utilization monitoring, tracing, and other operational capabilities for AI services running on GCP Apply enterprise security, privacy, responsible AI, access-control, governance, cost-management, and model-risk practices to AI solutions Collaborate with development teams, security, and architecture to define requirements and deliver platform capabilities Participate in code reviews, technical discussions, troubleshooting, and knowledge-sharing activities Mentor junior engineers on the team and on development teams, contributing to a culture of continuous improvement Primary Requirements: Bachelor's degree or equivalent work experience in computer science, engineering, artificial intelligence, or a related field 5-7+ years of experience in software engineering, platform engineering, AI engineering, or a related technical discipline Proven experience delivering high-quality software solutions in production environments Hands-on experience building or integrating AI, LLM, developer-platform, or automation capabilities Experience with cloud-based AI services platforms such as GCP/AWS Gemini, and Vertex AI or comparable model platforms Solid understanding of application architecture, integration patterns, APIs, and software design principles Experience developing Java REST APIs and services with Spring Boot and working knowledge of React.js or comparable front-end technologies Experience with secure API integrations and OAuth 2.0 / OpenID Connect authorization patterns Understanding of the software development lifecycle, CI/CD, observability, reliability, security, privacy, and responsible AI practices Strong problem-solving skills, attention to detail, technical communication, and ability to collaborate effectively across teams AI Platforms: GCP/AWS Cloud, Gemini, Vertex AI, model garden, model runtime, model gateway, and agent gateway AI Engineering: custom agent design, sequential workflows, multi-agent systems, deterministic graph-based agents, and reusable orchestration patterns Developer Tools: Claude Code, GitHub Copilot, custom instructions, prompts, skills, plugins, and extensions Agent Integration: MCP servers and clients, tools, resources, data-source integrations, A2A patterns, and agent-to-agent communication Frameworks: Google ADK, Spring AI, LangChain, LangChain4j, or comparable AI/LLM integration libraries Application Development: Java, Spring Boot, REST APIs, React.js, microservices, and cloud-native application patterns Security and Governance: OAuth 2.0, OpenID Connect, service accounts, delegated access, model governance, GCP Model Armor, privacy, responsible AI, and access control Operations: CI/CD, Harness, Azure DevOps, logging, metrics, tracing, token utilization, performance, reliability, and incident support Desired Skills: Hands-on experience using Claude Code and GitHub Copilot in an engineering workflow Designing or implementing custom AI agents, reusable orchestration patterns, shared integrations, or reference implementations Building sequential, multi-agent, or deterministic graph-based agent workflows Building or integrating MCP servers and clients to expose tools, resources, or data sources to AI agents Enabling agent-to-agent communication using A2A or comparable protocols Experience with Google ADK, Spring AI, LangChain, LangChain4j, or similar LLM integration libraries and SDKs Experience with Gemini Agent Platform / Vertex AI capabilities such as model garden, model runtime, model gateway, or agent gateway Implementing model governance controls such as GCP Model Armor, cost controls, token limits, rate limits, and access policies Implementing logging, metrics, distributed tracing, token-utilization monitoring, and operational dashboards for AI services on GCP Exposure to containerization, microservices, and cloud-native application architecture Experience working with CI/CD pipelines in Harness and Azure DevOps Familiarity with Agile/Scrum methodologies and development practices for shared platform capabilities Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/13/2026
Full time
Job Description Job Description Genesis10 is currently seeking a Senior AI Engineer for a contract to hire position with a Regional Financial Institution located in Columbus, OH. This is a 3+ month contract-to-hire opportunity. Candidates can also be located in: Charlotte, NC; Atlanta, GA: Chicago, IL; Minnetonka, MN; Detroit, MI; Dallas, TX. Compensation: $65.00 - $75.00 per hour, W2, based on qualifications Position Overview: We are looking for a talented Senior AI Engineer to contribute to the design, development, and support of AI tools and platforms for developers across the company. This is a hands-on engineering role centered on GCP, Gemini, Vertex AI, Java Spring Boot, and React.js. The ideal candidate will have demonstrable experience building and integrating with AI tools and services to deliver reliable, secure, and maintainable solutions that accelerate software development. Key Responsibilities: Develop and maintain AI platforms, tools, and frameworks used by engineers across the company, including Claude Code, GitHub Copilot, MCP servers, plugins, skills, and agentic frameworks Implement AI platform services, orchestration patterns, reference implementations, and shared integration components Design and deliver tools that support the development of custom agents and workflows Integrate and operationalize AI tools and services with cloud, security, development, and enterprise technology platforms Build secure, scalable, reliable, observable, performant, and maintainable services for custom agents and AI tool integrations Provide technical support and guidance to development teams building, deploying, and operating custom agents and MCP servers Contribute to framework lifecycle practices, including versioning, release management, documentation, adoption, support, and continuous improvement Implement logging, metrics, token-utilization monitoring, tracing, and other operational capabilities for AI services running on GCP Apply enterprise security, privacy, responsible AI, access-control, governance, cost-management, and model-risk practices to AI solutions Collaborate with development teams, security, and architecture to define requirements and deliver platform capabilities Participate in code reviews, technical discussions, troubleshooting, and knowledge-sharing activities Mentor junior engineers on the team and on development teams, contributing to a culture of continuous improvement Primary Requirements: Bachelor's degree or equivalent work experience in computer science, engineering, artificial intelligence, or a related field 5-7+ years of experience in software engineering, platform engineering, AI engineering, or a related technical discipline Proven experience delivering high-quality software solutions in production environments Hands-on experience building or integrating AI, LLM, developer-platform, or automation capabilities Experience with cloud-based AI services platforms such as GCP/AWS Gemini, and Vertex AI or comparable model platforms Solid understanding of application architecture, integration patterns, APIs, and software design principles Experience developing Java REST APIs and services with Spring Boot and working knowledge of React.js or comparable front-end technologies Experience with secure API integrations and OAuth 2.0 / OpenID Connect authorization patterns Understanding of the software development lifecycle, CI/CD, observability, reliability, security, privacy, and responsible AI practices Strong problem-solving skills, attention to detail, technical communication, and ability to collaborate effectively across teams AI Platforms: GCP/AWS Cloud, Gemini, Vertex AI, model garden, model runtime, model gateway, and agent gateway AI Engineering: custom agent design, sequential workflows, multi-agent systems, deterministic graph-based agents, and reusable orchestration patterns Developer Tools: Claude Code, GitHub Copilot, custom instructions, prompts, skills, plugins, and extensions Agent Integration: MCP servers and clients, tools, resources, data-source integrations, A2A patterns, and agent-to-agent communication Frameworks: Google ADK, Spring AI, LangChain, LangChain4j, or comparable AI/LLM integration libraries Application Development: Java, Spring Boot, REST APIs, React.js, microservices, and cloud-native application patterns Security and Governance: OAuth 2.0, OpenID Connect, service accounts, delegated access, model governance, GCP Model Armor, privacy, responsible AI, and access control Operations: CI/CD, Harness, Azure DevOps, logging, metrics, tracing, token utilization, performance, reliability, and incident support Desired Skills: Hands-on experience using Claude Code and GitHub Copilot in an engineering workflow Designing or implementing custom AI agents, reusable orchestration patterns, shared integrations, or reference implementations Building sequential, multi-agent, or deterministic graph-based agent workflows Building or integrating MCP servers and clients to expose tools, resources, or data sources to AI agents Enabling agent-to-agent communication using A2A or comparable protocols Experience with Google ADK, Spring AI, LangChain, LangChain4j, or similar LLM integration libraries and SDKs Experience with Gemini Agent Platform / Vertex AI capabilities such as model garden, model runtime, model gateway, or agent gateway Implementing model governance controls such as GCP Model Armor, cost controls, token limits, rate limits, and access policies Implementing logging, metrics, distributed tracing, token-utilization monitoring, and operational dashboards for AI services on GCP Exposure to containerization, microservices, and cloud-native application architecture Experience working with CI/CD pipelines in Harness and Azure DevOps Familiarity with Agile/Scrum methodologies and development practices for shared platform capabilities Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description Job Title: Guidewire QA Lead P&C Insurance Location: Remote Responsibilities " Collaborate with client QA teams, developers, and offshore teams to understand requirements, identify gaps, and ensure accurate testing. " Design and execute test cases based on business requirements and system specifications, covering complex rules and workflows. " Provide clear effort estimates for manual testing tasks and deliver thorough test coverage. " Apply Agile methodologies to drive efficient testing processes, improve quality, and support continuous delivery. " Lead initiatives to enhance testing strategies, mentor junior QA team members, and ensure compliance with industry best practices in Guidewire Policy systems and P&C insurance. Required Skills " Bachelor's degree in Computer Science, IT, or related field. " Minimum 8 years of P&C insurance and Guidewire PolicyCenter experience, including 5 years in Commercial Lines. " Hands on expertise in Guidewire ClaimCenter, PolicyCenter, BillingCenter, and Contact Manager, including configuration, product model forms, rules, and rating. " Strong background in manual and automation testing for Guidewire Cloud projects (upgrades and implementations). " Proficiency in Agile methodologies and test management tools such as Client ALM, Jira, ADO, or Rally. " Experience in claims creation, FNOLs, reserves, checks, and payment transactions. " Guidewire Analyst Associate certification; ISTQB or Agile certifications preferred. " Ability to lead, take initiative, and guide teams in onsite offshore delivery models.
11/12/2026
Full time
Job Description Job Description Job Title: Guidewire QA Lead P&C Insurance Location: Remote Responsibilities " Collaborate with client QA teams, developers, and offshore teams to understand requirements, identify gaps, and ensure accurate testing. " Design and execute test cases based on business requirements and system specifications, covering complex rules and workflows. " Provide clear effort estimates for manual testing tasks and deliver thorough test coverage. " Apply Agile methodologies to drive efficient testing processes, improve quality, and support continuous delivery. " Lead initiatives to enhance testing strategies, mentor junior QA team members, and ensure compliance with industry best practices in Guidewire Policy systems and P&C insurance. Required Skills " Bachelor's degree in Computer Science, IT, or related field. " Minimum 8 years of P&C insurance and Guidewire PolicyCenter experience, including 5 years in Commercial Lines. " Hands on expertise in Guidewire ClaimCenter, PolicyCenter, BillingCenter, and Contact Manager, including configuration, product model forms, rules, and rating. " Strong background in manual and automation testing for Guidewire Cloud projects (upgrades and implementations). " Proficiency in Agile methodologies and test management tools such as Client ALM, Jira, ADO, or Rally. " Experience in claims creation, FNOLs, reserves, checks, and payment transactions. " Guidewire Analyst Associate certification; ISTQB or Agile certifications preferred. " Ability to lead, take initiative, and guide teams in onsite offshore delivery models.
Job Description Job Description Campus OSU-Center for Health Sciences Contact Name & Email Jeffery Kellerman, Work Schedule Typically, Monday through Friday, 8:00am-5:00pm. This is an in person/on site position. Appointment Length Regular Continuous/Until Further Notice Hiring Range Commensurate with education and experience Priority Application Date While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration. Special Instructions to Applicants For full consideration, please include a resume, cover letter and contact information for three professional references. About this Position The Clinical Research Systems Analyst is responsible for supporting, maintaining, and optimizing computerized systems used in the conduct of clinical research, including CTMS, eRegulatory systems, eSource platforms, eConsent, Stipend Management and related applications. This role ensures that systems are configured to support compliant research operations, align with regulatory expectations for computerized systems, and maintain data integrity throughout the study lifecycle. The Analyst partners with clinical operations, regulatory affairs, IT, compliance, and quality teams to ensure systems are validated, access-controlled, audit ready, and functioning according to approved workflows. This position does not serve as a compliance authority but ensures system functionality aligns with regulatory requirements and organizational policies. Required Qualifications Bachelor's Bachelor's degree in health sciences, information systems, computer science, or related field. (degree must be conferred on or before agreed upon start date) 2-5 years of experience in clinical research operations, research informatics, or system administration. Experience with CTMS, eReg, eSource, or EDC systems. Understanding of GCP, Part 11, and data integrity principles. Skills, Proficiencies, and/or Knowledge: Strong analytical and problem solving skills. Ability to translate operational needs into system requirements. Excellent communication and training skills. High attention to detail and documentation accuracy. Ability to work cross functionally with IT, compliance, and research teams. Preferred Qualifications Skills, Proficiencies, and/or Knowledge: Knowledge of clinical research billing compliance. Physical Requirements: Ability to lift, carry push, and pull 20 pounds, stoop, reach, stand, walk, finger, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations.
11/11/2026
Full time
Job Description Job Description Campus OSU-Center for Health Sciences Contact Name & Email Jeffery Kellerman, Work Schedule Typically, Monday through Friday, 8:00am-5:00pm. This is an in person/on site position. Appointment Length Regular Continuous/Until Further Notice Hiring Range Commensurate with education and experience Priority Application Date While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration. Special Instructions to Applicants For full consideration, please include a resume, cover letter and contact information for three professional references. About this Position The Clinical Research Systems Analyst is responsible for supporting, maintaining, and optimizing computerized systems used in the conduct of clinical research, including CTMS, eRegulatory systems, eSource platforms, eConsent, Stipend Management and related applications. This role ensures that systems are configured to support compliant research operations, align with regulatory expectations for computerized systems, and maintain data integrity throughout the study lifecycle. The Analyst partners with clinical operations, regulatory affairs, IT, compliance, and quality teams to ensure systems are validated, access-controlled, audit ready, and functioning according to approved workflows. This position does not serve as a compliance authority but ensures system functionality aligns with regulatory requirements and organizational policies. Required Qualifications Bachelor's Bachelor's degree in health sciences, information systems, computer science, or related field. (degree must be conferred on or before agreed upon start date) 2-5 years of experience in clinical research operations, research informatics, or system administration. Experience with CTMS, eReg, eSource, or EDC systems. Understanding of GCP, Part 11, and data integrity principles. Skills, Proficiencies, and/or Knowledge: Strong analytical and problem solving skills. Ability to translate operational needs into system requirements. Excellent communication and training skills. High attention to detail and documentation accuracy. Ability to work cross functionally with IT, compliance, and research teams. Preferred Qualifications Skills, Proficiencies, and/or Knowledge: Knowledge of clinical research billing compliance. Physical Requirements: Ability to lift, carry push, and pull 20 pounds, stoop, reach, stand, walk, finger, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations.
Job Description Job Description Research Analysts Talent Pool Research Analysts support our research team and senior-level staff in developing and answering research questions that build data-driven strategy for corporate, political, and nonprofit clients. Analysts will provide logistical and administrative support to the Research team, including coordination of survey and focus group work, scheduling, and editing. Analysts will contribute ideas and background research to help shape research design, focus, and findings, and to make their mark on reports, presentations, and deliverables that will go to clients and the public. The ideal candidate will be a motivated self-starter with a strong commitment to detail, and should have a demonstrable interest in politics, policy, and survey research. Main Responsibilities: Assist with drafting survey instruments and proposed research designs Incorporate client edits to research instruments during the drafting process Coordinate logistics for research projects, including focus groups and surveys Create key deliverables for opinion research projects including crosstabs, focus group video and transcripts, etc and compile key findings in cooperation with Research Director Work one-on-one with a Research Director and develop Research Director skills Coordinate with Data Team on survey programming, link testing, banner points, weights, and crosstab needs prior to any survey fielding Coordinate with Operations Team on contracts and billing Requirements: Previous experience in an academic or professional research setting Bachelor's degree, preferably in a related field Data-driven and a strong desire to work with numbers Strong written and verbal communication skills Ability to juggle and prioritize multiple projects Exceptional organizational skills and attention to detail Prior experience with statistical software like R, SPSS, or STATA a plus Proficiency with Microsoft Office, Google Apps, and Keynote The salary range for Research Analysts is $60,000- $75,000 Research Directors Talent Pool Research Directors drive research strategy and deliver customized insights to our clients using our suite of data analytics products and services. Our Research Directors coordinate with our senior-most staff to execute qualitative and quantitative projects from start to finish - from proposal to research design and development to analysis and presentation of research results. The ideal candidate will merge creative design ability with quantitative data skills in order to use every tool at their disposal to paint a holistic picture of the trends facing our clients. Echelon Research Directors are adept at working with quantitative and qualitative research and should have a well-developed skill set working with data in tools like Excel, SQL, or R. Main Responsibilities: Manage all aspects of the research process from start to finish, including drafting proposals, overseeing logistics, executing timeline, developing a research design, and analyzing and presenting data Work directly with clients to build research design tailored to each clients' needs and budgets Translate conceptual research design into actionable methodology Be able to independently develop questionnaires and moderator guides Perform essential data wrangling, processing, and transformation Write, edit, and present written or visual deliverables based on Echelon data products Present findings to clients with occasional assistance from the partners as needed Should be the final check on all deliverables - is responsible for the accuracy and professionalism of everything that goes to a client Delegate work to research analysts and provide work feedback and training constantly Requirements: Minimum two years of previous experience in an academic or professional research setting Bachelor's degree, preferably in a related field Data-driven and a strong desire to work with numbers Strong written and verbal communication skills Ability to juggle and prioritize multiple projects Exceptional organizational skills and attention to detail Prior experience with statistical software like R, SPSS, or STATA a plus Proficiency with Microsoft Office, Google Apps, and Keynote The starting salary range for Research Directors is $100,000- $115,000. Echelon Insights is a right-of-center decision strategy firm that blends innovative survey research techniques with data science and digital analytics to help our clients win the battle for hearts and minds. The work environment is fast-paced and growth-oriented, with all team members taking ownership for client success. Echelon Insights is headquartered in historic Old Town Alexandria, Virginia and offers competitive benefits, including health, dental, vision, and 401a SIMPLE IRA option. Echelon follows a hybrid work schedule with 3 days/week in office and 2 days remote. Echelon Insights provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, veteran status, sex, national origin, age, disability or genetics. This application does not constitute a guarantee or offer of employment. Powered by JazzHR CHMUveLanr
11/11/2026
Full time
Job Description Job Description Research Analysts Talent Pool Research Analysts support our research team and senior-level staff in developing and answering research questions that build data-driven strategy for corporate, political, and nonprofit clients. Analysts will provide logistical and administrative support to the Research team, including coordination of survey and focus group work, scheduling, and editing. Analysts will contribute ideas and background research to help shape research design, focus, and findings, and to make their mark on reports, presentations, and deliverables that will go to clients and the public. The ideal candidate will be a motivated self-starter with a strong commitment to detail, and should have a demonstrable interest in politics, policy, and survey research. Main Responsibilities: Assist with drafting survey instruments and proposed research designs Incorporate client edits to research instruments during the drafting process Coordinate logistics for research projects, including focus groups and surveys Create key deliverables for opinion research projects including crosstabs, focus group video and transcripts, etc and compile key findings in cooperation with Research Director Work one-on-one with a Research Director and develop Research Director skills Coordinate with Data Team on survey programming, link testing, banner points, weights, and crosstab needs prior to any survey fielding Coordinate with Operations Team on contracts and billing Requirements: Previous experience in an academic or professional research setting Bachelor's degree, preferably in a related field Data-driven and a strong desire to work with numbers Strong written and verbal communication skills Ability to juggle and prioritize multiple projects Exceptional organizational skills and attention to detail Prior experience with statistical software like R, SPSS, or STATA a plus Proficiency with Microsoft Office, Google Apps, and Keynote The salary range for Research Analysts is $60,000- $75,000 Research Directors Talent Pool Research Directors drive research strategy and deliver customized insights to our clients using our suite of data analytics products and services. Our Research Directors coordinate with our senior-most staff to execute qualitative and quantitative projects from start to finish - from proposal to research design and development to analysis and presentation of research results. The ideal candidate will merge creative design ability with quantitative data skills in order to use every tool at their disposal to paint a holistic picture of the trends facing our clients. Echelon Research Directors are adept at working with quantitative and qualitative research and should have a well-developed skill set working with data in tools like Excel, SQL, or R. Main Responsibilities: Manage all aspects of the research process from start to finish, including drafting proposals, overseeing logistics, executing timeline, developing a research design, and analyzing and presenting data Work directly with clients to build research design tailored to each clients' needs and budgets Translate conceptual research design into actionable methodology Be able to independently develop questionnaires and moderator guides Perform essential data wrangling, processing, and transformation Write, edit, and present written or visual deliverables based on Echelon data products Present findings to clients with occasional assistance from the partners as needed Should be the final check on all deliverables - is responsible for the accuracy and professionalism of everything that goes to a client Delegate work to research analysts and provide work feedback and training constantly Requirements: Minimum two years of previous experience in an academic or professional research setting Bachelor's degree, preferably in a related field Data-driven and a strong desire to work with numbers Strong written and verbal communication skills Ability to juggle and prioritize multiple projects Exceptional organizational skills and attention to detail Prior experience with statistical software like R, SPSS, or STATA a plus Proficiency with Microsoft Office, Google Apps, and Keynote The starting salary range for Research Directors is $100,000- $115,000. Echelon Insights is a right-of-center decision strategy firm that blends innovative survey research techniques with data science and digital analytics to help our clients win the battle for hearts and minds. The work environment is fast-paced and growth-oriented, with all team members taking ownership for client success. Echelon Insights is headquartered in historic Old Town Alexandria, Virginia and offers competitive benefits, including health, dental, vision, and 401a SIMPLE IRA option. Echelon follows a hybrid work schedule with 3 days/week in office and 2 days remote. Echelon Insights provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, veteran status, sex, national origin, age, disability or genetics. This application does not constitute a guarantee or offer of employment. Powered by JazzHR CHMUveLanr
Colorado Community College System Career Site
Westminster, Colorado
Job Description Job Description Title: Research Analyst Position Type: Professional Tech Full Time College: Front Range Community College Division: Strategy & Innovation Department: FRCC Data Science & Institutional Research Campus: Westminster Campus Location: Westminster Salary Range: $68,136 - $71,543 annually Who We Are: With three campuses along Colorado's Front Range, FRCC is the state's largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities. Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the "Top Online Colleges" in the country by Newsweek. One of FRCC's main goals is to offer educational excellence for everyone. The college's strong commitment to student success means we start by creating an inclusive and equitable environment-one where both students and employees feel they belong and are supported. FRCC's focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body. The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive. At FRCC, employees and leaders bring our values to life through their actions. We collaborate across roles and campuses, seek and value diverse perspectives, follow through on our commitments, and turn thoughtful ideas into meaningful improvements which are measured for success. We take pride in our work, support one another, and make decisions that advance student success, equity, and excellence. We seek people who will actively contribute to this culture and demonstrate these commitments every day. Job Summary: The Office of Data Science and Institutional Research (DSIR) collects, analyses, interprets, and disseminates accurate and timely information in support of institutional decision-making, planning, and reporting. DSIR serves as the college's central group of Data Champions to enable data-informed initiatives championed by Executive sponsors across all functional areas. DSIR performs this work for three community colleges: Front Range Community College, Lamar Community College, and Otero College. The Institutional Research (IR) portion of the office, the primary focus of the Research Analyst, leverages DSIR's SQL databases for operational, analytical, and executive reporting. The Research Analyst takes the lead on FRCC DSIR's incoming data requests, ad hoc analysis, and repeating requests. The Research Analyst supports the Director of DSIR in mandated reports such as IPEDS, SURDS, grant reporting, and other data-involved tasks as needed. Power BI and Excel are the other primary tools used in conjunction with data from SQL to share insights across our communities. This position requires excellent problem solving and technical skills, and an ability to effectively communicate and work collaboratively with others. Time management skills and the ability to adapt to changing requirements are vital. The Research Analyst thinks strategically and develops creative solutions to meet the needs of the campus community. The Research Analyst is part of a dynamic team who love turning raw data into storytelling through reports and dashboards to support the three colleges. The analyst is a creative problem solver as well as an active listener who enjoys translating questions into action. They suggest new ideas about what questions should be asked and offer new tools or methods for improving processes. This position is based out of the Westminster Campus and requires a weekly on-campus presence. The position can work primarily remotely and will occasionally need to travel to all three FRCC campuses. Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer. Duties & Responsibilities: Data Analysis & Interpretation Provides ad hoc reports using SQL, Python, and/or Excel for internal departments to enable them to make data-informed decisions. Interprets data findings for diverse populations. Guides stakeholders in next steps as indicated by the data. Assists Director in delivering training to college departments on data analysis and interpretation as well as the use of analytic tools such as Power BI, MS Excel, and other external analytics systems. Serves on a variety of internal and external committees for the purpose of communicating trends, developments, and issues to college and external constituencies. Compliance, External Reporting, and Survey Design Assists Director in preparing and validating Compliance reporting, including but not limited to, Student Unit Record Data System (SURDS), Integrated Postsecondary Education Data System (IPEDS), and Higher Learning Commission (HLC). Designs, reviews, and analyzes surveys in Qualtrics and other tools. Serves on various committees to support the use of best practices. Collaborates with Marketing to maintain public-facing reporting for compliance, marketing, and public relation purposes. Prepares common external reporting, such as Common Data Set. Reporting Support and Data Quality Validates accuracy of data represented in Power BI against simple, standard queries and reports. Reports any issues to appropriate DSIR staff. Provides training materials, training sessions, and workshops for end-users to assist in data literacy efforts. Writes clear and accurate procedures and documentation to enable easy maintenance and cross-training. Strategic Management Assists Director in developing and implementing strategic plans, objectives, and priority initiatives for the DSIR department. Proactively learns and researches existing and new technologies; recommends potential process improvements to the Director. Operations Quality Assurance Assists Director in planning and designing new features and functionality for backend systems. Writes and maintains code (Python, SQL, HTML and CSS) to support DSIR's day-to-day operations. Competencies/KSAs: SQL Query Writing: Ad hoc reporting, advanced analysis, and dashboards are created primarily using SQL. Compliance reporting is backed by SQL, understanding the syntax is required to ensure accuracy of reporting. Interpersonal, Verbal and Written Communication Skills: Skilled in comprehending requester inquiries and collaborating to identify their needs. Produces reports that requester and/or end-user understands how to interpret. Maintains procedures and data dictionaries for all processes. Ability to relay complex results in an organized and easily understandable fashion. Source Control: DSIR's code including compliance reporting and production Power BI reports are tracked and managed with Git source control using GitLab merge requests. Critical Thinking Skills for Troubleshooting Complex Systems: Reporting involves many data sources with nuances, changing definitions, and requires complex querying to develop and maintain. Discretion & Confidentiality: Demonstrates constant awareness and usage of industry best practices on storing or transferring sensitive data. DSIR has access to a variety of private and sensitive data that must be protected appropriately. Adheres to DSIR Code of Ethics. Relationship Building: Compliance reporting is high profile and involves collaborating with report stakeholders from Leadership to Faculty. DSIR collaborates with most internal departments, other IR departments from sister colleges, the Colorado Community College System's Business Intelligence / IR department, sharing techniques and programming. Mission, Vision & Values: Embraces the mission, vision and values of FRCC. Understands the importance of the work that you do to support institutional goals. Student Centeredness: Places the student at the center of your work. Adopts a philosophy that makes the ability to serve the student the cornerstone of the work that you do. Equity Mindedness: Learn to view department operations through an equity lens. Be willing to call attention to processes or practices that lead to inequity in the reporting process. Understand the College's equity goals and how your role supports FRCC's ability to achieve those goals. Operational Planning: Have an understanding and knowledge of the college's various strategic plans and understand how your work supports each of them. Understand the department's expectations to find proactive ways to support the goals of the department. Leading from the Middle: Lead from your position by not only closely examining your responsibilities for the department, but in bringing forward ideas to your supervisor. Team Building: . click apply for full job details
11/11/2026
Full time
Job Description Job Description Title: Research Analyst Position Type: Professional Tech Full Time College: Front Range Community College Division: Strategy & Innovation Department: FRCC Data Science & Institutional Research Campus: Westminster Campus Location: Westminster Salary Range: $68,136 - $71,543 annually Who We Are: With three campuses along Colorado's Front Range, FRCC is the state's largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities. Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the "Top Online Colleges" in the country by Newsweek. One of FRCC's main goals is to offer educational excellence for everyone. The college's strong commitment to student success means we start by creating an inclusive and equitable environment-one where both students and employees feel they belong and are supported. FRCC's focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body. The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive. At FRCC, employees and leaders bring our values to life through their actions. We collaborate across roles and campuses, seek and value diverse perspectives, follow through on our commitments, and turn thoughtful ideas into meaningful improvements which are measured for success. We take pride in our work, support one another, and make decisions that advance student success, equity, and excellence. We seek people who will actively contribute to this culture and demonstrate these commitments every day. Job Summary: The Office of Data Science and Institutional Research (DSIR) collects, analyses, interprets, and disseminates accurate and timely information in support of institutional decision-making, planning, and reporting. DSIR serves as the college's central group of Data Champions to enable data-informed initiatives championed by Executive sponsors across all functional areas. DSIR performs this work for three community colleges: Front Range Community College, Lamar Community College, and Otero College. The Institutional Research (IR) portion of the office, the primary focus of the Research Analyst, leverages DSIR's SQL databases for operational, analytical, and executive reporting. The Research Analyst takes the lead on FRCC DSIR's incoming data requests, ad hoc analysis, and repeating requests. The Research Analyst supports the Director of DSIR in mandated reports such as IPEDS, SURDS, grant reporting, and other data-involved tasks as needed. Power BI and Excel are the other primary tools used in conjunction with data from SQL to share insights across our communities. This position requires excellent problem solving and technical skills, and an ability to effectively communicate and work collaboratively with others. Time management skills and the ability to adapt to changing requirements are vital. The Research Analyst thinks strategically and develops creative solutions to meet the needs of the campus community. The Research Analyst is part of a dynamic team who love turning raw data into storytelling through reports and dashboards to support the three colleges. The analyst is a creative problem solver as well as an active listener who enjoys translating questions into action. They suggest new ideas about what questions should be asked and offer new tools or methods for improving processes. This position is based out of the Westminster Campus and requires a weekly on-campus presence. The position can work primarily remotely and will occasionally need to travel to all three FRCC campuses. Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer. Duties & Responsibilities: Data Analysis & Interpretation Provides ad hoc reports using SQL, Python, and/or Excel for internal departments to enable them to make data-informed decisions. Interprets data findings for diverse populations. Guides stakeholders in next steps as indicated by the data. Assists Director in delivering training to college departments on data analysis and interpretation as well as the use of analytic tools such as Power BI, MS Excel, and other external analytics systems. Serves on a variety of internal and external committees for the purpose of communicating trends, developments, and issues to college and external constituencies. Compliance, External Reporting, and Survey Design Assists Director in preparing and validating Compliance reporting, including but not limited to, Student Unit Record Data System (SURDS), Integrated Postsecondary Education Data System (IPEDS), and Higher Learning Commission (HLC). Designs, reviews, and analyzes surveys in Qualtrics and other tools. Serves on various committees to support the use of best practices. Collaborates with Marketing to maintain public-facing reporting for compliance, marketing, and public relation purposes. Prepares common external reporting, such as Common Data Set. Reporting Support and Data Quality Validates accuracy of data represented in Power BI against simple, standard queries and reports. Reports any issues to appropriate DSIR staff. Provides training materials, training sessions, and workshops for end-users to assist in data literacy efforts. Writes clear and accurate procedures and documentation to enable easy maintenance and cross-training. Strategic Management Assists Director in developing and implementing strategic plans, objectives, and priority initiatives for the DSIR department. Proactively learns and researches existing and new technologies; recommends potential process improvements to the Director. Operations Quality Assurance Assists Director in planning and designing new features and functionality for backend systems. Writes and maintains code (Python, SQL, HTML and CSS) to support DSIR's day-to-day operations. Competencies/KSAs: SQL Query Writing: Ad hoc reporting, advanced analysis, and dashboards are created primarily using SQL. Compliance reporting is backed by SQL, understanding the syntax is required to ensure accuracy of reporting. Interpersonal, Verbal and Written Communication Skills: Skilled in comprehending requester inquiries and collaborating to identify their needs. Produces reports that requester and/or end-user understands how to interpret. Maintains procedures and data dictionaries for all processes. Ability to relay complex results in an organized and easily understandable fashion. Source Control: DSIR's code including compliance reporting and production Power BI reports are tracked and managed with Git source control using GitLab merge requests. Critical Thinking Skills for Troubleshooting Complex Systems: Reporting involves many data sources with nuances, changing definitions, and requires complex querying to develop and maintain. Discretion & Confidentiality: Demonstrates constant awareness and usage of industry best practices on storing or transferring sensitive data. DSIR has access to a variety of private and sensitive data that must be protected appropriately. Adheres to DSIR Code of Ethics. Relationship Building: Compliance reporting is high profile and involves collaborating with report stakeholders from Leadership to Faculty. DSIR collaborates with most internal departments, other IR departments from sister colleges, the Colorado Community College System's Business Intelligence / IR department, sharing techniques and programming. Mission, Vision & Values: Embraces the mission, vision and values of FRCC. Understands the importance of the work that you do to support institutional goals. Student Centeredness: Places the student at the center of your work. Adopts a philosophy that makes the ability to serve the student the cornerstone of the work that you do. Equity Mindedness: Learn to view department operations through an equity lens. Be willing to call attention to processes or practices that lead to inequity in the reporting process. Understand the College's equity goals and how your role supports FRCC's ability to achieve those goals. Operational Planning: Have an understanding and knowledge of the college's various strategic plans and understand how your work supports each of them. Understand the department's expectations to find proactive ways to support the goals of the department. Leading from the Middle: Lead from your position by not only closely examining your responsibilities for the department, but in bringing forward ideas to your supervisor. Team Building: . click apply for full job details
