NAFSA: Association of International Educators
Washington, Washington DC
Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-
11/14/2026
Full time
Description: ABOUT NAFSA: Association of International Educators With more than 10,000 members, NAFSA: Association of International Educators is the largest and most comprehensive association of professionals committed to advancing international higher education. Based in the United States, we provide programs, products, services, and a physical and virtual meeting space for the worldwide community of international educators. The association provides leadership to its varied constituencies through establishing principles of good practice and providing professional development opportunities. NAFSA encourages networking among professionals, convenes conferences and collaborative dialogues, and promotes research and knowledge creation to strengthen and serve the field. We lead the way in advocating for a better world through international education. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. POSITION SUMMARY The Technology Solutions Specialist's role is to deliver support to and educate end users in the organization about how to use various types of association software programs efficiently and effectively in fulfilling business objectives. This position works closely with the Director of Data Infrastructure and Integrations to support day-to-day operations for web applications and technologies used by NAFSA's staff, association members, and other stakeholders. This position works closely with many departments that lean on technology to effectively deliver their respective work plans. The Technology Solutions Specialist must be able to multitask, self-prioritize, work independently, and interact with large numbers of internal and external clients and stakeholders. The position will actively collaborate with, support and cross-train Technology Solutions team members. The position will draw on the services of outsourced vendors as appropriate. ESSENTIAL FUNCTIONS Strategy and Planning (5%) Evaluate and analyze documented resolutions and trends for service desk issues; recommend ways to prevent recurring issues. Alert team and managers to emerging trends in incident reports. Acquisition and Deployment (10%) Conduct research into software application products and services in support of using systems to fullest capabilities. Provide support for the testing of new and existing software applications under development or consideration for purchase. System Administration and Support (60%) Learn appropriate software applications used and supported by the organization, with a focus on association and data management systems. Perform administrative functions for the systems in the assigned application portfolio. Research solutions through internal and external knowledge base as needed. Test fixes and perform post-resolution follow up to ensure problems have been adequately resolved. Actively support a portfolio of applications by fielding incoming service desk tickets from end users to resolve and document application and software issues within mission-critical systems (These may include NAFSA's AMS, data management tools, LMS, event technology, surveys, SaaS products, data visualization, etc.) Assist with producing reports and data outputs from supported systems. Prioritize, schedule, and administer all instances where enhancements and defect resolution are required. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Support other members of the team in interdependent projects and tasks. Documentation, Training and Communication (20%) Develop and maintain current documentation on all supported systems to support knowledge transfer across the team and the organization. Cross-train technology team members in support of NAFSA's technology environment. Formulate and conduct training sessions and teaching materials for transferring knowledge of enterprise software applications throughout the organization. Other duties as-assigned (5%) Requirements: Education: Bachelor's degree or equivalent combination of related education and experience. Experience and Skills: One year's experience servicing an IT Help or Service Desk, or hands-on experience managing or providing end-user support for web-based software applications. Evidence of ongoing training to demonstrate you are keeping pace with today's technical roles and requirements. Ability to quickly master new software systems and effectively research a wide range of computing issues Proven ability to use, teach, and troubleshoot/problem solve a variety of software and SaaS products. Effective and friendly communication skills and the ability to work with all levels of staff and management, carefully listen to issues, and provide effective response and solutions. Ability to communicate technical information to non-technical personnel. Strong team collaboration skills. Reliable self-starter who takes initiative. Keen attention to detail. Proven ability to effectively prioritize tasks and manage competing priorities while meeting deadlines and executing responsibilities with minimal errors. Excellent oral and written communication skills; specific emphasis on accurate and detailed documentation. Preferred Qualifications: Experience with nonprofit, education, or international education institutions. Training or certification in a technical area such as web systems, databases or data. Experience as a power-user or administrator of common association software. Knowledge of data management; ability to analyze and interpret data. Exposure to project-based work structures and working on project teams. The workday is generally from 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is occasionally required related to job responsibilities, especially for the annual conference or other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Tasks are performed in a typical office environment, involving sitting for extended periods of time. Sitting, standing, bending, and lifting 10lbs or less will occur intermittently throughout the workday. Position involves constant use of computer keyboard and monitor, with intermittent use of headset and microphone. PI6aa02a69d5-
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
11/14/2026
Full time
Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV KY,MI,NJ,ME,MO,MA,MT) 85 700.00 USD Annual About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's Global Services U.S., a division of Brink's, Incorporated, is the premier provider of precious commodities, diamonds and jewelry, armored car transportation and other value-added services to retailers, financial institutions, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Security Operations Center (SOC) Manager. Salary: 90-105k Job Summary: The Security Operations Center (SOC) Manager is responsible for leading and managing the organization's monitoring, detection, investigation, and incident response capabilities. This role oversees the day-to-day operations of the SOC, continuously improves the scope of security and operational compliance, and manages a team of security operation center specialists. Key Responsibilities: Serve as first-line Manager for the SOC, providing day-to-day leadership, direction, and oversight of all operations Lead SOC operations, including workforce planning, staffing, scheduling, performance management, and service-level oversight. Select SOC Specialists/Operators, support their professional development, and administer disciplinary action as needed, including performance improvement plans Manage the daily staffing schedule for GSOC personnel; coordinate coverage for absences, call-outs, and shift gaps. Cover day and/or night shifts if necessary. Supervise the creation and maintenance of a SOC knowledge management system, ensuring resources and SOPs remain accurate, current, and readily accessible to SOC Specialists Develop, maintain, and optimize SOC processes, procedures, and operational metrics through continuous improvement and automation. Own quality control for all SOC systems, reports, initiatives and deliverables. Maintain ongoing situational awareness of events, incidents, or emerging threats that could compromise the safety and security of personnel, operations, or infrastructure across company locations nationally Oversee monitoring functions including access control systems, burglary/intrusion alarms, visitor management, CCTV surveillance, and compliance checks across all branch locations. Enhance security monitoring effectiveness by improving detection use cases, security controls, and log collection, retention, and coverage across critical systems. Monitor and review SOC performance, operational effectiveness, and key metrics to drive service improvements and operational excellence. Ensure SOC practices align with applicable compliance and regulatory requirements of the Company Provide technical support as needed. Follow procedures for service and inspection requests. Communicate and analyze inquiries and determine a correct course of action. Assist other departments and associates with special projects to support a teamwork atmosphere for the benefit of our customers and the company. Participate in job related training programs and meetings to continually refresh and update knowledge. Perform other duties as assigned or necessary Minimum Qualifications: Minimum of seven (7) years of experience in a security operations control room required. Minimum of three or more (3+) years' experience leading security operations, incident response, or SOC teams with demonstrated ability to coach, evaluate, and manage performance. Prior Management experience preferred. Working knowledge of access control systems, alarm monitoring platforms, and CCTV/video management systems Strong written and verbal communication skills, with the ability to develop clear training materials and SOPs Experience developing SOC metrics, KPIs, and executive reporting from inception to distribution. Advanced proficiency in Microsoft Excel, Word and PowerPoint, and other Microsoft 365 software. 21 years of age Bachelor's degree required; criminal justice, Emergency Management, Communications, Information Technology, or a related field of study a plus Must have the ability to work a flexible schedule with a wide range of hours including, but not limited to, weekends and holidays to support 24/7 operations Preferred Qualifications: Manager-level experience or higher in a Security Operations Center role or similar Proficiency with internal Brink's proprietary/commercial business software packages i.e. BITS, Garcia etc. Advanced proficiency operating multiple security systems and software (CCTV, Burglary Alarm systems, Access Control Hardware/Software, PISMs, etc.) Knowledge of tactical security operations Knowledge of the logistics industry; its operations, products, services, policies, and procedures. Minimum of 5 years of experience drafting Standard Operating Procedures and/or Standards of Work documentation. Professional Skills: Professional, positive demeanor Excellent customer service Collaborative work style Superior verbal, written, and interpersonal communication skills Excellent decision making and analytical skills If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
11/14/2026
Full time
Job Description Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
The Senior SAP Treasury Product Manager leads the technology vision and roadmap for Treasury within SAP S/4HANA, partnering closely with Finance and Corporate Treasury. This role translates business strategy into scalable solutions, designs and oversees delivery of global SAP Treasury capabilities, and drives initiatives in automation, analytics, and process optimization. The position guides cross-functional and vendor teams, manages stakeholder alignment, and supports continuous improvement across a global Treasury technology landscape. Responsibilities Own and evolve the SAP S/4 HANA Treasury product strategy, roadmap, and architecture to align with enterprise finance objectives. Translate Treasury business priorities into scalable SAP solutions and oversee design, configuration, testing, and deployment. Lead cross-functional and vendor teams to deliver global Treasury initiatives using Agile practices and clear product backlogs. Partner with Corporate Treasury and Finance leaders to identify automation, analytics, and process-optimization opportunities. Define and track product KPIs, measuring business value, adoption, and operational performance for Treasury solutions. Provide solution-architecture guidance, ensuring integrations and designs align with enterprise standards and controls. Establish governance and communication processes across global Finance, IT, Risk, and Audit stakeholders. Mentor and develop Treasury technology team members, fostering a culture of learning, collaboration, and continuous improvement. Required Skills SAP S/4 HANA Treasury configuration SAP Financial Supply Chain Management (FSCM) Treasury and cash management processes Product management and roadmap planning Solution architecture and design Agile delivery and backlog management Stakeholder and executive communication Global IT project leadership Financial risk and hedging concepts Data, analytics, and reporting for Treasury
11/14/2026
Full time
The Senior SAP Treasury Product Manager leads the technology vision and roadmap for Treasury within SAP S/4HANA, partnering closely with Finance and Corporate Treasury. This role translates business strategy into scalable solutions, designs and oversees delivery of global SAP Treasury capabilities, and drives initiatives in automation, analytics, and process optimization. The position guides cross-functional and vendor teams, manages stakeholder alignment, and supports continuous improvement across a global Treasury technology landscape. Responsibilities Own and evolve the SAP S/4 HANA Treasury product strategy, roadmap, and architecture to align with enterprise finance objectives. Translate Treasury business priorities into scalable SAP solutions and oversee design, configuration, testing, and deployment. Lead cross-functional and vendor teams to deliver global Treasury initiatives using Agile practices and clear product backlogs. Partner with Corporate Treasury and Finance leaders to identify automation, analytics, and process-optimization opportunities. Define and track product KPIs, measuring business value, adoption, and operational performance for Treasury solutions. Provide solution-architecture guidance, ensuring integrations and designs align with enterprise standards and controls. Establish governance and communication processes across global Finance, IT, Risk, and Audit stakeholders. Mentor and develop Treasury technology team members, fostering a culture of learning, collaboration, and continuous improvement. Required Skills SAP S/4 HANA Treasury configuration SAP Financial Supply Chain Management (FSCM) Treasury and cash management processes Product management and roadmap planning Solution architecture and design Agile delivery and backlog management Stakeholder and executive communication Global IT project leadership Financial risk and hedging concepts Data, analytics, and reporting for Treasury
Job Description Senior Manager, Digital Experience SHR Talent is partnering with an established, growing organization in Nashville to identify a Senior Manager, Digital Experience . This individual will play a key role in enhancing the organization's digital capabilities, optimizing customer engagement, and driving technology-enabled business growth. The ideal candidate will combine strategic thinking, technical expertise, and strong analytical skills to improve digital platforms, streamline customer experiences, and develop scalable solutions that support business objectives. This is a highly collaborative opportunity for someone who enjoys working across departments, leveraging data and emerging technologies, and translating digital strategies into measurable results. Job Description Key Responsibilities Lead the development and optimization of digital platforms and customer experiences across multiple channels. Evaluate customer journeys and identify opportunities to improve engagement, usability, and conversion. Oversee digital technology platforms, including CRM, automation, analytics, and customer data solutions. Develop strategies for customer segmentation, personalization, and digital engagement. Drive initiatives focused on lead generation, customer acquisition, and conversion optimization. Leverage data, analytics, and AI-enabled technologies to improve digital performance and operational efficiency. Partner with internal teams and external vendors to implement digital solutions and process improvements. Establish performance metrics, reporting dashboards, and governance standards. Develop and execute digital roadmaps aligned with organizational goals. Identify emerging technologies and opportunities to enhance the customer experience. Qualifications & Experience Bachelor's degree in Business, Marketing, Technology, Analytics, or a related field. 10+ years of experience in digital strategy, customer experience, digital operations, or related disciplines. Experience managing CRM, automation, analytics, and digital engagement platforms. Strong understanding of customer journey optimization, digital conversion, and user experience principles. Experience developing data-driven customer engagement and lead generation strategies. Familiarity with Salesforce, Google Analytics, Power BI, Tableau, or similar technologies. Experience leveraging AI, automation, and personalization tools. Strong project management, analytical, and cross-functional leadership skills. Demonstrated success implementing digital initiatives that improve business performance.
11/14/2026
Full time
Job Description Senior Manager, Digital Experience SHR Talent is partnering with an established, growing organization in Nashville to identify a Senior Manager, Digital Experience . This individual will play a key role in enhancing the organization's digital capabilities, optimizing customer engagement, and driving technology-enabled business growth. The ideal candidate will combine strategic thinking, technical expertise, and strong analytical skills to improve digital platforms, streamline customer experiences, and develop scalable solutions that support business objectives. This is a highly collaborative opportunity for someone who enjoys working across departments, leveraging data and emerging technologies, and translating digital strategies into measurable results. Job Description Key Responsibilities Lead the development and optimization of digital platforms and customer experiences across multiple channels. Evaluate customer journeys and identify opportunities to improve engagement, usability, and conversion. Oversee digital technology platforms, including CRM, automation, analytics, and customer data solutions. Develop strategies for customer segmentation, personalization, and digital engagement. Drive initiatives focused on lead generation, customer acquisition, and conversion optimization. Leverage data, analytics, and AI-enabled technologies to improve digital performance and operational efficiency. Partner with internal teams and external vendors to implement digital solutions and process improvements. Establish performance metrics, reporting dashboards, and governance standards. Develop and execute digital roadmaps aligned with organizational goals. Identify emerging technologies and opportunities to enhance the customer experience. Qualifications & Experience Bachelor's degree in Business, Marketing, Technology, Analytics, or a related field. 10+ years of experience in digital strategy, customer experience, digital operations, or related disciplines. Experience managing CRM, automation, analytics, and digital engagement platforms. Strong understanding of customer journey optimization, digital conversion, and user experience principles. Experience developing data-driven customer engagement and lead generation strategies. Familiarity with Salesforce, Google Analytics, Power BI, Tableau, or similar technologies. Experience leveraging AI, automation, and personalization tools. Strong project management, analytical, and cross-functional leadership skills. Demonstrated success implementing digital initiatives that improve business performance.
Job Description Role : Java Full stack Developer Lead Location : Alpharetta, GA / Berkeley Heights, NJ - All 5 days a week Onsite Duration : Full Time Proven years of experience with design, describe, and manage the technical blueprint for a project to make sure it meets business goals, budget constraints, and scale requirements • Translate Business Goals to Tech: They talk with non-technical stakeholders, clients, and product managers to understand business needs, then convert them into technical requirements and architecture documents. • Design System Blueprints: They select the right software, hardware, databases, cloud services (such as AWS or Azure), and network integrations for a project. • Oversee Implementation: While they rarely write all the code themselves, they guide development and engineering teams, review proposed solutions, and ensure best practices for security, reliability, and cost-efficiency. • Manage Trade-offs & Risks: They evaluate project constraints, assess alternatives, mitigate technical debt, and ensure the system can scale for the future. • Bridge Communication: They act as a translator and liaison between high-level executives, sales or account teams, and hands-on developers. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf
11/14/2026
Full time
Job Description Role : Java Full stack Developer Lead Location : Alpharetta, GA / Berkeley Heights, NJ - All 5 days a week Onsite Duration : Full Time Proven years of experience with design, describe, and manage the technical blueprint for a project to make sure it meets business goals, budget constraints, and scale requirements • Translate Business Goals to Tech: They talk with non-technical stakeholders, clients, and product managers to understand business needs, then convert them into technical requirements and architecture documents. • Design System Blueprints: They select the right software, hardware, databases, cloud services (such as AWS or Azure), and network integrations for a project. • Oversee Implementation: While they rarely write all the code themselves, they guide development and engineering teams, review proposed solutions, and ensure best practices for security, reliability, and cost-efficiency. • Manage Trade-offs & Risks: They evaluate project constraints, assess alternatives, mitigate technical debt, and ensure the system can scale for the future. • Bridge Communication: They act as a translator and liaison between high-level executives, sales or account teams, and hands-on developers. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf
Job Description We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17000+ and has 58 offices in 22 countries within key global markets. Our challenge We are looking for a Java Technology Manager to lead the design, development, and delivery of enterprise-scale applications. This role combines technical leadership, team management, solution architecture, and delivery ownership to build scalable, secure, and high-performing digital solutions. The ideal candidate is an experienced engineering leader with strong expertise in Microservices, Cloud (AWS/Azure), and Agile delivery, capable of guiding distributed teams while partnering closely with business and technology stakeholders. Additional Information The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Piscataway, NJ is $120K-$130K /year & benefits (see below). Responsibilities: Technical Leadership Lead solution design, architecture reviews, and technical decision-making. Drive best practices in software engineering, code quality, security, and performance. Guide teams in developing cloud-native applications, APIs, and microservices. Mentor engineers and technical leads on architecture, design patterns, and modern engineering practices. Delivery Management Manage end-to-end delivery of multiple projects and releases. Collaborate with Product Owners and stakeholders to prioritize work and meet business objectives. Track delivery progress, dependencies, risks, and resource utilization. Ensure timely, high-quality delivery within scope and budget. Team Leadership Lead, coach, and develop engineering teams Foster a culture of accountability, collaboration, and continuous improvement. Support hiring, performance management, and career development initiatives. Stakeholder Management Act as the primary technical liaison between engineering teams and business stakeholders. Communicate project status, risks, and recommendations to leadership. Build strong client and cross-functional relationships. Engineering Excellence Ensure compliance with security, regulatory, and enterprise architecture standards. Promote continuous improvement through metrics, retrospectives, and innovation initiatives. Requirements: 12+ years of software engineering experience. 3-5+ years leading engineering teams and technical delivery. Should be conversant with AWS and AI Should have worked in an onsite/offshore model Should have delivered mid to large-size projects Retirement domain knowledge will be a big plus Strong hands-on experience with: Java, Spring Boot Microservices and REST APIs AWS and/or Azure Cloud SQL/NoSQL Databases Kafka or Event-Driven Architectures Containerized services CI/CD and DevOps practices Experience working in Agile/Scrum environments. Strong problem-solving, leadership, and communication skills. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 22 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
11/14/2026
Full time
Job Description We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17000+ and has 58 offices in 22 countries within key global markets. Our challenge We are looking for a Java Technology Manager to lead the design, development, and delivery of enterprise-scale applications. This role combines technical leadership, team management, solution architecture, and delivery ownership to build scalable, secure, and high-performing digital solutions. The ideal candidate is an experienced engineering leader with strong expertise in Microservices, Cloud (AWS/Azure), and Agile delivery, capable of guiding distributed teams while partnering closely with business and technology stakeholders. Additional Information The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Piscataway, NJ is $120K-$130K /year & benefits (see below). Responsibilities: Technical Leadership Lead solution design, architecture reviews, and technical decision-making. Drive best practices in software engineering, code quality, security, and performance. Guide teams in developing cloud-native applications, APIs, and microservices. Mentor engineers and technical leads on architecture, design patterns, and modern engineering practices. Delivery Management Manage end-to-end delivery of multiple projects and releases. Collaborate with Product Owners and stakeholders to prioritize work and meet business objectives. Track delivery progress, dependencies, risks, and resource utilization. Ensure timely, high-quality delivery within scope and budget. Team Leadership Lead, coach, and develop engineering teams Foster a culture of accountability, collaboration, and continuous improvement. Support hiring, performance management, and career development initiatives. Stakeholder Management Act as the primary technical liaison between engineering teams and business stakeholders. Communicate project status, risks, and recommendations to leadership. Build strong client and cross-functional relationships. Engineering Excellence Ensure compliance with security, regulatory, and enterprise architecture standards. Promote continuous improvement through metrics, retrospectives, and innovation initiatives. Requirements: 12+ years of software engineering experience. 3-5+ years leading engineering teams and technical delivery. Should be conversant with AWS and AI Should have worked in an onsite/offshore model Should have delivered mid to large-size projects Retirement domain knowledge will be a big plus Strong hands-on experience with: Java, Spring Boot Microservices and REST APIs AWS and/or Azure Cloud SQL/NoSQL Databases Kafka or Event-Driven Architectures Containerized services CI/CD and DevOps practices Experience working in Agile/Scrum environments. Strong problem-solving, leadership, and communication skills. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 22 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Job Description Role - Teradata DBA ( V17.20 or higher ) Charlotte, NC/Kennesaw, GA/ Jacksonville, FL (Only Local profiles) Hybrid(3 days a week Onsite) Job Description: Position Summary Teradata DBA with more than 10 years experience including some experience with Teradata V17.20 or higher. Support Application DBA functions including DDL creation, SQL scripting, problem research, change deployments, on call rotation support, etc. Assist with design, development, implementation, documentation, and support of automated DBA processes using Teradata and Unix/Linux scripting. Support multiple Teradata systems including development/UAT, disaster recovery, and the enterprise warehouse production environments. Implement and administer access policies in conjunction with corporate standards. Support some Mainframe administrative functions including archive processing and job scheduling. Manage, design, support, document, and consult on practices of storage management, archive, restore, and disaster recovery. Work closely with Application projects teams on implementation of database changes to support large project initiatives and BAU work. Complete any assigned training courses and attend any required team meetings/calls to learn about and stay up to date on internal DBA team processes and tools. Provide high level weekly written status report to manager. Work independently with minimal supervision, with general guidance from more seasoned DBA team members or managers Required Qualifications Advanced working knowledge of Teradata RDBMS at both physical and logical levels. Advanced working knowledge of Teradata suite of tools: Teradata Studio, TDWM, BTEQ, ARCMAIN, FASTOAD, MLOAD, TPUMP, TPT, DBQL, PDCR. Working knowledge of Mainframe interfaces and execution; TDP, JCL, TSO, ISPF, FICON, NDM. Working knowledge of Viewpoint, Teradata Data Mover, Teradata BAR technology. Working knowledge of Unix/Linux scripting (KSH, BASH, PERL). Qualifications Familiar with Teradata Systems setup, GDO, DBSControl, Multitool, etc. Working knowledge of QueryGrid, DSA, Taraserver, NPARC, TASM Working knowledge of job schedulers: CA-7, AutoSys, etc. Replication technologies, Golden Gate. Familiar with REXX scripting. Familiar with Hadoop and Cloud concepts and technologies
11/14/2026
Full time
Job Description Role - Teradata DBA ( V17.20 or higher ) Charlotte, NC/Kennesaw, GA/ Jacksonville, FL (Only Local profiles) Hybrid(3 days a week Onsite) Job Description: Position Summary Teradata DBA with more than 10 years experience including some experience with Teradata V17.20 or higher. Support Application DBA functions including DDL creation, SQL scripting, problem research, change deployments, on call rotation support, etc. Assist with design, development, implementation, documentation, and support of automated DBA processes using Teradata and Unix/Linux scripting. Support multiple Teradata systems including development/UAT, disaster recovery, and the enterprise warehouse production environments. Implement and administer access policies in conjunction with corporate standards. Support some Mainframe administrative functions including archive processing and job scheduling. Manage, design, support, document, and consult on practices of storage management, archive, restore, and disaster recovery. Work closely with Application projects teams on implementation of database changes to support large project initiatives and BAU work. Complete any assigned training courses and attend any required team meetings/calls to learn about and stay up to date on internal DBA team processes and tools. Provide high level weekly written status report to manager. Work independently with minimal supervision, with general guidance from more seasoned DBA team members or managers Required Qualifications Advanced working knowledge of Teradata RDBMS at both physical and logical levels. Advanced working knowledge of Teradata suite of tools: Teradata Studio, TDWM, BTEQ, ARCMAIN, FASTOAD, MLOAD, TPUMP, TPT, DBQL, PDCR. Working knowledge of Mainframe interfaces and execution; TDP, JCL, TSO, ISPF, FICON, NDM. Working knowledge of Viewpoint, Teradata Data Mover, Teradata BAR technology. Working knowledge of Unix/Linux scripting (KSH, BASH, PERL). Qualifications Familiar with Teradata Systems setup, GDO, DBSControl, Multitool, etc. Working knowledge of QueryGrid, DSA, Taraserver, NPARC, TASM Working knowledge of job schedulers: CA-7, AutoSys, etc. Replication technologies, Golden Gate. Familiar with REXX scripting. Familiar with Hadoop and Cloud concepts and technologies
Job Description Position Summary The Project Manager Coordinator will support the PMO, consisting of two Senior Project Managers and a PMO Director, in planning, coordinating, tracking, and reporting project activities. This entry-level role will help maintain project documentation, action items, risks, issues, and communications to support successful project delivery. The Project Manager Coordinator will work collaboratively with cross-functional teams, stakeholders, vendors, and leadership. The role is intended to build foundational project management experience while helping protect project scope, schedule, quality, and stakeholder alignment. Key Responsibilities Project Coordination Support project managers with day-to-day project coordination. Maintain project timelines, milestones, and deliverable trackers. Coordinate project meetings, including scheduling, agendas, attendance, and follow-up. Prepare meeting notes and document decisions, action items, owners, and due dates. Monitor action items and follow up with responsible team members. Assist with tracking project dependencies and handoffs between teams. Support Agile ceremonies, including stand-ups, backlog reviews, sprint planning, reviews, and retrospectives, when applicable. Project Documentation and Reporting Maintain project plans, status reports, RAID logs, decision logs, stakeholder lists, and other project artifacts. Collect project updates from workstream leads and team members. Escalate overdue items, emerging risks, and schedule concerns to the project manager. Support the development of presentations, dashboards, and executive reporting materials. Ensure project documents are organized, current, and accessible. Stakeholder and Team Support Help coordinate cross-functional meetings and workstream activities. Assist with stakeholder follow-up and response tracking. Help identify communication gaps, resource constraints, and unresolved decisions. Risk, Issue, and Change Support Assist with identifying and documenting risks, assumptions, issues, and dependencies. Maintain the RAID log and support regular reviews with the project team. Track mitigation plans and follow up on assigned actions. Document requested changes to scope, schedule, requirements, or deliverables. Bring potential impacts to the project manager's attention. Support change control and governance activities as directed. Administrative and Operational Support Manage program calendar, distribution lists, shared folders, and SharePoint site. Track project-related training, onboarding, access, and participation requirements. Assist with procurement, invoicing, timesheet, and vendor coordination activities when applicable. Support project closeout activities, including lessons learned and phase transition materials. Perform other project coordination duties as assigned. Required Qualifications Very strong organizational skills and attention to detail. Some experience with administrative coordination, project support, operations, business analysis, or team coordination. Ability to manage multiple assignments and competing deadlines. Strong written and verbal communication skills. Ability to work effectively with individuals at different organizational levels. Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint. Ability to maintain confidential and sensitive information appropriately. Preferred Qualifications Internship, coursework, or experience in project management and/or business operations. Familiarity with project management concepts, including scope, schedule, milestones, dependencies, risks, issues, and change management. Familiarity with Agile, Scrum, or other delivery methodologies. Experience using project management or collaboration tools such as Planview, Airtable, Microsoft Planner, Jira, Azure DevOps, SharePoint, or similar platforms. CAPM, Scrum certification, or other project management training.
11/14/2026
Full time
Job Description Position Summary The Project Manager Coordinator will support the PMO, consisting of two Senior Project Managers and a PMO Director, in planning, coordinating, tracking, and reporting project activities. This entry-level role will help maintain project documentation, action items, risks, issues, and communications to support successful project delivery. The Project Manager Coordinator will work collaboratively with cross-functional teams, stakeholders, vendors, and leadership. The role is intended to build foundational project management experience while helping protect project scope, schedule, quality, and stakeholder alignment. Key Responsibilities Project Coordination Support project managers with day-to-day project coordination. Maintain project timelines, milestones, and deliverable trackers. Coordinate project meetings, including scheduling, agendas, attendance, and follow-up. Prepare meeting notes and document decisions, action items, owners, and due dates. Monitor action items and follow up with responsible team members. Assist with tracking project dependencies and handoffs between teams. Support Agile ceremonies, including stand-ups, backlog reviews, sprint planning, reviews, and retrospectives, when applicable. Project Documentation and Reporting Maintain project plans, status reports, RAID logs, decision logs, stakeholder lists, and other project artifacts. Collect project updates from workstream leads and team members. Escalate overdue items, emerging risks, and schedule concerns to the project manager. Support the development of presentations, dashboards, and executive reporting materials. Ensure project documents are organized, current, and accessible. Stakeholder and Team Support Help coordinate cross-functional meetings and workstream activities. Assist with stakeholder follow-up and response tracking. Help identify communication gaps, resource constraints, and unresolved decisions. Risk, Issue, and Change Support Assist with identifying and documenting risks, assumptions, issues, and dependencies. Maintain the RAID log and support regular reviews with the project team. Track mitigation plans and follow up on assigned actions. Document requested changes to scope, schedule, requirements, or deliverables. Bring potential impacts to the project manager's attention. Support change control and governance activities as directed. Administrative and Operational Support Manage program calendar, distribution lists, shared folders, and SharePoint site. Track project-related training, onboarding, access, and participation requirements. Assist with procurement, invoicing, timesheet, and vendor coordination activities when applicable. Support project closeout activities, including lessons learned and phase transition materials. Perform other project coordination duties as assigned. Required Qualifications Very strong organizational skills and attention to detail. Some experience with administrative coordination, project support, operations, business analysis, or team coordination. Ability to manage multiple assignments and competing deadlines. Strong written and verbal communication skills. Ability to work effectively with individuals at different organizational levels. Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint. Ability to maintain confidential and sensitive information appropriately. Preferred Qualifications Internship, coursework, or experience in project management and/or business operations. Familiarity with project management concepts, including scope, schedule, milestones, dependencies, risks, issues, and change management. Familiarity with Agile, Scrum, or other delivery methodologies. Experience using project management or collaboration tools such as Planview, Airtable, Microsoft Planner, Jira, Azure DevOps, SharePoint, or similar platforms. CAPM, Scrum certification, or other project management training.
Job Description If you have experience in IT infrastructure, enjoy leading a team with a player/coach mentality, and have a growth + team-first mindset, read on! NOTE: The client is NOT able to provide visa sponsorship now or at any time in the future, and cannot consider candidates with H1B/OPT/C2C status or visa sponsorship requirements. The client is North America's largest recycler and leads the steel industry in minimizing environmental impacts, with an unmatched track record of employee investment and stability. As an industrial manufacturing site, the facility is in a rural West Virginia setting. The client provides a generous relocation package including moving costs and temporary housing - so if you're looking for a quieter area, lower cost of living, and better quality of life, this role may be for you! Overview: You will lead the Infrastructure Team and Application Support Analyst Team - working closely with the IT Manager and local division leadership to meet the IT infrastructure and application needs of the facility and other locations. You will be a resource for the IT team, offering guidance on day-to-day activities and ensuring projects meet deadlines. You will play a key part in accelerating the AI and automation roadmap, including design and implementation of agentic systems to reduce manual effort and improve workflow efficiency. And you'll partner with business stakeholders to translate operational challenges into scalable, AI-powered solutions. Responsibilities include: Act as a trusted partner with business operations and production processes Provide mentorship to IT infrastructure and Application Support Analyst peers Offer project oversight (manage deliverables, cross-functional collaboration with all business groups, strong financial awareness - including monitoring project costs and keeping the team on track with budget expectations) Guide IT initiatives that support modernization, ensuring alignment with organizational strategy Administer Windows and Linux servers Oversee the implementation/installation, maintenance/troubleshooting, and licensing of software/applications, as well as hardware maintenance agreements/contracts Translate business needs into technical solutions and keep leadership informed about risks, progress, and resource needs Manage virtual cloud platforms such as VMWare Environments, Virtual Private Cloud, and/or Azure Computing, including storage, network, full VMs, and container applications Manage/support access control and camera system solutions Administer Active Directory, Certificates, DNS, DHCP, File Shares, SMTP, IIS Entra ID O365, SharePoint Lead backup, testing, and recovery (including updating and maintaining the disaster recovery plan) Perform Project Management in an Agile framework (including overseeing contractor responsibilities and duties) Perform SQL and Oracle database management Assist with network and security administration Identify opportunities for system upgrades and improvements, and contribute to solution recommendations Approach initiatives and software implementations with an enterprise-wide mindset, ensuring solutions align with broader business needs, standards, and longterm scalability Perform other duties as assigned Work a rotational on-call IT support schedule to include evenings and weekends as assigned Minimum requirements: 5+ years of experience in IT infrastructure and application support/management . Technical knowledge of hardware, software and network infrastructure . Prior experience with project management (including managing multiple projects simultaneously ). Professional demeanor with a high degree of flexibility , responsiveness , and self-direction . Proven ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Supervisor/manager recommendation and ability to perform all essential functions of the job (with or without a reasonable accommodation). The best candidates will have most of the following credentials: Bachelor's degree in Computer Science , Information Technology , or a related field Experience working in a large, complex organization with multiple divisions Ability to analyze, identify and solve complex problems Excellent communication skills , with the ability to communicate technical concepts to non-technical stakeholders Responsibility, reliability, and commitment to fulfilling work obligations ; will hold others accountable for desired results Ability to work efficiently with minimal oversight Advanced experience of data center design including environmental control requirements Advanced experience with network architecture design Advanced experience with IIS Administration and/or SharePoint Administration Advanced experience with Cohesity/Veeam systems Advanced experience with configuring and managing server environments Scripting experience (including PowerShell, Python, and others) Project management experience Manufacturing-related IT experience , with a preference for process-related industries Experience in a heavy industrial setting Certifications -VMware VCP Certification -Microsoft Certified Solutions Associate (MCSA) -Azure Administrator Certification -Certified Information Systems Auditor (CISA) -AZ-040T00-A: Automating Administration with PowerShell -AZ-104: Microsoft Azure Administrator -AZ-305: Designing Microsoft Azure Infrastructure Solutions Compensation and benefits: TOTAL COMPENSATION = $140,000-$178,000 , broken down as follows: Base salary range - $110,000 - $135,000 Annual bonus of 28-32% over the past 5 years! 401K and Roth accounts, plus pay-for-performance bonuses Educational assistance (up to $10K per year for you and your family members) Outstanding medical, dental, and vision benefits for you and your family! If you feel qualified and interested in this immediate IT Systems Team Lead role, we want to speak with you! The team at the Talent Mine has a stellar track record placing successful IT candidates with this client, and we know the nuances to help guide you through the interview process and land this exciting role. Leverage our 20+ years of tech recruiting success to your advantage, and let's chat today!
11/14/2026
Full time
Job Description If you have experience in IT infrastructure, enjoy leading a team with a player/coach mentality, and have a growth + team-first mindset, read on! NOTE: The client is NOT able to provide visa sponsorship now or at any time in the future, and cannot consider candidates with H1B/OPT/C2C status or visa sponsorship requirements. The client is North America's largest recycler and leads the steel industry in minimizing environmental impacts, with an unmatched track record of employee investment and stability. As an industrial manufacturing site, the facility is in a rural West Virginia setting. The client provides a generous relocation package including moving costs and temporary housing - so if you're looking for a quieter area, lower cost of living, and better quality of life, this role may be for you! Overview: You will lead the Infrastructure Team and Application Support Analyst Team - working closely with the IT Manager and local division leadership to meet the IT infrastructure and application needs of the facility and other locations. You will be a resource for the IT team, offering guidance on day-to-day activities and ensuring projects meet deadlines. You will play a key part in accelerating the AI and automation roadmap, including design and implementation of agentic systems to reduce manual effort and improve workflow efficiency. And you'll partner with business stakeholders to translate operational challenges into scalable, AI-powered solutions. Responsibilities include: Act as a trusted partner with business operations and production processes Provide mentorship to IT infrastructure and Application Support Analyst peers Offer project oversight (manage deliverables, cross-functional collaboration with all business groups, strong financial awareness - including monitoring project costs and keeping the team on track with budget expectations) Guide IT initiatives that support modernization, ensuring alignment with organizational strategy Administer Windows and Linux servers Oversee the implementation/installation, maintenance/troubleshooting, and licensing of software/applications, as well as hardware maintenance agreements/contracts Translate business needs into technical solutions and keep leadership informed about risks, progress, and resource needs Manage virtual cloud platforms such as VMWare Environments, Virtual Private Cloud, and/or Azure Computing, including storage, network, full VMs, and container applications Manage/support access control and camera system solutions Administer Active Directory, Certificates, DNS, DHCP, File Shares, SMTP, IIS Entra ID O365, SharePoint Lead backup, testing, and recovery (including updating and maintaining the disaster recovery plan) Perform Project Management in an Agile framework (including overseeing contractor responsibilities and duties) Perform SQL and Oracle database management Assist with network and security administration Identify opportunities for system upgrades and improvements, and contribute to solution recommendations Approach initiatives and software implementations with an enterprise-wide mindset, ensuring solutions align with broader business needs, standards, and longterm scalability Perform other duties as assigned Work a rotational on-call IT support schedule to include evenings and weekends as assigned Minimum requirements: 5+ years of experience in IT infrastructure and application support/management . Technical knowledge of hardware, software and network infrastructure . Prior experience with project management (including managing multiple projects simultaneously ). Professional demeanor with a high degree of flexibility , responsiveness , and self-direction . Proven ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Supervisor/manager recommendation and ability to perform all essential functions of the job (with or without a reasonable accommodation). The best candidates will have most of the following credentials: Bachelor's degree in Computer Science , Information Technology , or a related field Experience working in a large, complex organization with multiple divisions Ability to analyze, identify and solve complex problems Excellent communication skills , with the ability to communicate technical concepts to non-technical stakeholders Responsibility, reliability, and commitment to fulfilling work obligations ; will hold others accountable for desired results Ability to work efficiently with minimal oversight Advanced experience of data center design including environmental control requirements Advanced experience with network architecture design Advanced experience with IIS Administration and/or SharePoint Administration Advanced experience with Cohesity/Veeam systems Advanced experience with configuring and managing server environments Scripting experience (including PowerShell, Python, and others) Project management experience Manufacturing-related IT experience , with a preference for process-related industries Experience in a heavy industrial setting Certifications -VMware VCP Certification -Microsoft Certified Solutions Associate (MCSA) -Azure Administrator Certification -Certified Information Systems Auditor (CISA) -AZ-040T00-A: Automating Administration with PowerShell -AZ-104: Microsoft Azure Administrator -AZ-305: Designing Microsoft Azure Infrastructure Solutions Compensation and benefits: TOTAL COMPENSATION = $140,000-$178,000 , broken down as follows: Base salary range - $110,000 - $135,000 Annual bonus of 28-32% over the past 5 years! 401K and Roth accounts, plus pay-for-performance bonuses Educational assistance (up to $10K per year for you and your family members) Outstanding medical, dental, and vision benefits for you and your family! If you feel qualified and interested in this immediate IT Systems Team Lead role, we want to speak with you! The team at the Talent Mine has a stellar track record placing successful IT candidates with this client, and we know the nuances to help guide you through the interview process and land this exciting role. Leverage our 20+ years of tech recruiting success to your advantage, and let's chat today!
Job Description Role Overview The Project Manager will join our team in Pittsburgh to lead client-facing engagements within an IT consulting environment. This role involves managing high-impact project teams in areas such as AI, software development, data, and automation domains. You will serve as the primary point of contact for clients, ensuring the successful delivery of complex consulting projects, fostering team performance, and driving measurable business outcomes through expert project management and coordination. Key Responsibilities Lead end-to-end management of client-facing consulting engagements from initiation to closure. Direct and motivate multidisciplinary project teams (developers, data scientists, AI engineers) to deliver high-quality solutions. Serve as the primary liaison between client stakeholders and our internal technical teams to manage expectations, scope, and project timelines. Monitor and report on project health, budget utilization, and resource allocation to both internal leadership and client stakeholders. Facilitate project planning, risk management, issue resolution, and status reporting in a non-agile delivery framework. Ensure all project deliverables meet quality standards and align with the client's strategic business requirements. Provide mentorship and guidance to team members to maintain high levels of engagement and productivity. Drive continuous improvement in project management processes and delivery methodologies across the firm. Translate complex technical project requirements into actionable tasks and clear documentation. Maintain strong client relationships by demonstrating a customer-focused, proactive approach to problem-solving. Required Qualifications 8+ years of professional project management experience within an IT consulting organization. Current Scrum Master Certification (CSM or equivalent). Demonstrated experience managing projects in the AI, software development, data, or automation domains. Local presence in or willingness to be based in Pittsburgh, PA. Expertise in managing project lifecycles using non-agile (waterfall or hybrid) delivery methodologies. Proven track record of managing paid client engagements and delivering complex technical solutions. Excellent verbal and written communication skills with the ability to influence both technical and non-technical stakeholders. Strong critical thinking and analytical problem-solving abilities. Expertise in risk identification, mitigation, and contingency planning. Bachelor's degree in Business, Computer Science, Information Technology, or a related field. Exceptional organizational skills with a strong attention to detail and ability to balance multiple priorities. Self-motivated, adaptable, and a strong ownership mindset regarding project outcomes. Preferred Qualifications Specific experience managing AI-focused project teams or complex software application development lifecycles. Background in professional services or management consulting firms. Experience in stakeholder management at the VP or Director level. Advanced project management certifications (e.g., PMP). Location: Pittsburgh, PA About Techstra Solutions Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information:
11/14/2026
Full time
Job Description Role Overview The Project Manager will join our team in Pittsburgh to lead client-facing engagements within an IT consulting environment. This role involves managing high-impact project teams in areas such as AI, software development, data, and automation domains. You will serve as the primary point of contact for clients, ensuring the successful delivery of complex consulting projects, fostering team performance, and driving measurable business outcomes through expert project management and coordination. Key Responsibilities Lead end-to-end management of client-facing consulting engagements from initiation to closure. Direct and motivate multidisciplinary project teams (developers, data scientists, AI engineers) to deliver high-quality solutions. Serve as the primary liaison between client stakeholders and our internal technical teams to manage expectations, scope, and project timelines. Monitor and report on project health, budget utilization, and resource allocation to both internal leadership and client stakeholders. Facilitate project planning, risk management, issue resolution, and status reporting in a non-agile delivery framework. Ensure all project deliverables meet quality standards and align with the client's strategic business requirements. Provide mentorship and guidance to team members to maintain high levels of engagement and productivity. Drive continuous improvement in project management processes and delivery methodologies across the firm. Translate complex technical project requirements into actionable tasks and clear documentation. Maintain strong client relationships by demonstrating a customer-focused, proactive approach to problem-solving. Required Qualifications 8+ years of professional project management experience within an IT consulting organization. Current Scrum Master Certification (CSM or equivalent). Demonstrated experience managing projects in the AI, software development, data, or automation domains. Local presence in or willingness to be based in Pittsburgh, PA. Expertise in managing project lifecycles using non-agile (waterfall or hybrid) delivery methodologies. Proven track record of managing paid client engagements and delivering complex technical solutions. Excellent verbal and written communication skills with the ability to influence both technical and non-technical stakeholders. Strong critical thinking and analytical problem-solving abilities. Expertise in risk identification, mitigation, and contingency planning. Bachelor's degree in Business, Computer Science, Information Technology, or a related field. Exceptional organizational skills with a strong attention to detail and ability to balance multiple priorities. Self-motivated, adaptable, and a strong ownership mindset regarding project outcomes. Preferred Qualifications Specific experience managing AI-focused project teams or complex software application development lifecycles. Background in professional services or management consulting firms. Experience in stakeholder management at the VP or Director level. Advanced project management certifications (e.g., PMP). Location: Pittsburgh, PA About Techstra Solutions Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information:
Job Description Sr. IT Program Manager / PMO Governance / Hybrid / Indianapolis, IN We are seeking an experienced Senior IT Program Manager to lead a complex portfolio of IT infrastructure, cybersecurity compliance, and transformation initiatives for a global enterprise organization within the aerospace and defense industry. This individual will provide strategic program leadership, PMO oversight, financial governance, and stakeholder management while supporting a large-scale Cybersecurity Maturity Model Certification (CMMC) initiative. The ideal candidate brings extensive experience managing complex IT programs, leading distributed technical teams, and establishing governance structures across multiple workstreams. This is a highly visible, customer-facing opportunity requiring someone who can bring structure to complex delivery environments, manage competing priorities, and confidently engage with senior leadership. Contract Duration: 1 year, potential to extend Required Skills & Experience Extensive experience in IT Program Management, Portfolio Management, or PMO Leadership within complex enterprise environments. Proven ability to manage multiple concurrent projects, cross-functional teams, and large-scale IT initiatives. Strong background in program governance, RAID management, change control, financial oversight, and executive reporting. Experience managing budgets, financial forecasts, resource allocation, and vendor or supplier relationships. Demonstrated success leading geographically distributed teams and coordinating delivery across multiple business units or time zones. Experience supporting audit preparation, regulatory compliance, governance initiatives, or formal readiness assessments. Strong customer-facing communication, relationship management, and executive presentation skills. Proficiency with project management and collaboration tools such as Microsoft Project, Smartsheet, Excel, PowerPoint, SharePoint, Teams, and ServiceNow. Desired Skills & Experience Familiarity with cybersecurity and compliance frameworks, including CMMC, NIST 800-171, NIST CSF, or ISO 27001. Experience supporting aerospace, defense, government, manufacturing, or other highly regulated industries. Background managing IT infrastructure, networking, cybersecurity, or enterprise technology transformation programs. Experience working within global delivery organizations, particularly across US and UK teams. Familiarity with Professional Services, Managed Services, resource forecasting, and PMO process improvement. What You Will Be Doing Daily Responsibilities Lead and oversee a portfolio of IT infrastructure, cybersecurity compliance, and CMMC-related projects, ensuring alignment across program objectives, milestones, and deliverables. Establish and maintain program governance, reporting structures, RAID logs, dependency tracking, change control, and executive-level reporting. Provide PMO leadership across multiple projects, coordinating Project Managers, technical teams, service delivery teams, and business stakeholders. Manage resource demand, capacity planning, staffing priorities, and resource allocation across competing project and operational requirements. Oversee program financials, including multimillion-dollar budgets, forecasting, cost tracking, invoicing visibility, WBS governance, and commercial performance. Coordinate cybersecurity compliance initiatives, audit readiness activities, remediation tracking, and governance documentation. Serve as a primary point of contact for senior customer stakeholders, executive leadership, and geographically distributed delivery teams. Partner with US and international teams to align program execution, operational processes, and delivery standards. Identify and resolve program risks, delivery challenges, and escalations while driving accountability and continuous improvement. You will receive the following benefits: Medical Insurance - Four medical plans to choose from for you and your family Dental & Orthodontia Benefits Vision Benefits Health Savings Account (HSA) Health and Dependent Care Flexible Spending Accounts Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance Hospital Indemnity Insurance 401(k) including match with pre and post-tax options Legal and Identity Protection Plans Pre-tax Commuter Benefit 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
11/14/2026
Full time
Job Description Sr. IT Program Manager / PMO Governance / Hybrid / Indianapolis, IN We are seeking an experienced Senior IT Program Manager to lead a complex portfolio of IT infrastructure, cybersecurity compliance, and transformation initiatives for a global enterprise organization within the aerospace and defense industry. This individual will provide strategic program leadership, PMO oversight, financial governance, and stakeholder management while supporting a large-scale Cybersecurity Maturity Model Certification (CMMC) initiative. The ideal candidate brings extensive experience managing complex IT programs, leading distributed technical teams, and establishing governance structures across multiple workstreams. This is a highly visible, customer-facing opportunity requiring someone who can bring structure to complex delivery environments, manage competing priorities, and confidently engage with senior leadership. Contract Duration: 1 year, potential to extend Required Skills & Experience Extensive experience in IT Program Management, Portfolio Management, or PMO Leadership within complex enterprise environments. Proven ability to manage multiple concurrent projects, cross-functional teams, and large-scale IT initiatives. Strong background in program governance, RAID management, change control, financial oversight, and executive reporting. Experience managing budgets, financial forecasts, resource allocation, and vendor or supplier relationships. Demonstrated success leading geographically distributed teams and coordinating delivery across multiple business units or time zones. Experience supporting audit preparation, regulatory compliance, governance initiatives, or formal readiness assessments. Strong customer-facing communication, relationship management, and executive presentation skills. Proficiency with project management and collaboration tools such as Microsoft Project, Smartsheet, Excel, PowerPoint, SharePoint, Teams, and ServiceNow. Desired Skills & Experience Familiarity with cybersecurity and compliance frameworks, including CMMC, NIST 800-171, NIST CSF, or ISO 27001. Experience supporting aerospace, defense, government, manufacturing, or other highly regulated industries. Background managing IT infrastructure, networking, cybersecurity, or enterprise technology transformation programs. Experience working within global delivery organizations, particularly across US and UK teams. Familiarity with Professional Services, Managed Services, resource forecasting, and PMO process improvement. What You Will Be Doing Daily Responsibilities Lead and oversee a portfolio of IT infrastructure, cybersecurity compliance, and CMMC-related projects, ensuring alignment across program objectives, milestones, and deliverables. Establish and maintain program governance, reporting structures, RAID logs, dependency tracking, change control, and executive-level reporting. Provide PMO leadership across multiple projects, coordinating Project Managers, technical teams, service delivery teams, and business stakeholders. Manage resource demand, capacity planning, staffing priorities, and resource allocation across competing project and operational requirements. Oversee program financials, including multimillion-dollar budgets, forecasting, cost tracking, invoicing visibility, WBS governance, and commercial performance. Coordinate cybersecurity compliance initiatives, audit readiness activities, remediation tracking, and governance documentation. Serve as a primary point of contact for senior customer stakeholders, executive leadership, and geographically distributed delivery teams. Partner with US and international teams to align program execution, operational processes, and delivery standards. Identify and resolve program risks, delivery challenges, and escalations while driving accountability and continuous improvement. You will receive the following benefits: Medical Insurance - Four medical plans to choose from for you and your family Dental & Orthodontia Benefits Vision Benefits Health Savings Account (HSA) Health and Dependent Care Flexible Spending Accounts Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance Hospital Indemnity Insurance 401(k) including match with pre and post-tax options Legal and Identity Protection Plans Pre-tax Commuter Benefit 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
New York Technology Partners
Indianapolis, Indiana
Job Description We are seeking an experienced Enterprise Program Manager to lead large-scale, multimillion-dollar Salesforce implementations within the Healthcare & Life Sciences (HLS) industry. This individual will oversee complex technical programs, manage multiple workstreams, lead cross-functional delivery teams, and partner closely with executive stakeholders to ensure successful program delivery. This is an urgent opening, and we're looking for someone who can start as soon as possible. Key Responsibilities Lead enterprise-scale Salesforce implementation programs for healthcare, pharmaceutical, and life sciences clients. Oversee multiple technical workstreams, including integrations, migrations, and multi-cloud implementations. Manage program budgets, timelines, deliverables, dependencies, risks, and executive reporting. Serve as the primary point of contact for senior client stakeholders and executive steering committees. Lead cross-functional teams of 10+ members, including project managers and technical delivery teams. Drive Agile delivery, resource planning, financial forecasting, and program governance. Ensure compliance with healthcare industry standards, security requirements, and delivery best practices. Required Qualifications Enterprise program management experience overseeing Salesforce implementations within Healthcare & Life Sciences is required. 10+ years of project/program management or PMO experience. 3+ years leading large-scale technology implementations within healthcare, pharmaceutical, or life sciences organizations. 5+ years of professional consulting experience. Experience managing enterprise programs with annual budgets of $2M+. Proven experience leading teams of 10+ people, including project managers. Strong understanding of Salesforce ecosystems, enterprise integrations, Agile methodologies, and SDLC processes. Excellent executive stakeholder management, communication, and problem-solving skills. Preferred Qualifications Experience with Veeva CRM to Vault CRM migrations is highly preferred. Experience with Salesforce Health Cloud, Service Cloud, or other Salesforce enterprise solutions. Familiarity with MuleSoft, EHR/EMR integrations, HL7, and FHIR standards. Experience managing large-scale pharmaceutical CRM transformations.
11/14/2026
Full time
Job Description We are seeking an experienced Enterprise Program Manager to lead large-scale, multimillion-dollar Salesforce implementations within the Healthcare & Life Sciences (HLS) industry. This individual will oversee complex technical programs, manage multiple workstreams, lead cross-functional delivery teams, and partner closely with executive stakeholders to ensure successful program delivery. This is an urgent opening, and we're looking for someone who can start as soon as possible. Key Responsibilities Lead enterprise-scale Salesforce implementation programs for healthcare, pharmaceutical, and life sciences clients. Oversee multiple technical workstreams, including integrations, migrations, and multi-cloud implementations. Manage program budgets, timelines, deliverables, dependencies, risks, and executive reporting. Serve as the primary point of contact for senior client stakeholders and executive steering committees. Lead cross-functional teams of 10+ members, including project managers and technical delivery teams. Drive Agile delivery, resource planning, financial forecasting, and program governance. Ensure compliance with healthcare industry standards, security requirements, and delivery best practices. Required Qualifications Enterprise program management experience overseeing Salesforce implementations within Healthcare & Life Sciences is required. 10+ years of project/program management or PMO experience. 3+ years leading large-scale technology implementations within healthcare, pharmaceutical, or life sciences organizations. 5+ years of professional consulting experience. Experience managing enterprise programs with annual budgets of $2M+. Proven experience leading teams of 10+ people, including project managers. Strong understanding of Salesforce ecosystems, enterprise integrations, Agile methodologies, and SDLC processes. Excellent executive stakeholder management, communication, and problem-solving skills. Preferred Qualifications Experience with Veeva CRM to Vault CRM migrations is highly preferred. Experience with Salesforce Health Cloud, Service Cloud, or other Salesforce enterprise solutions. Familiarity with MuleSoft, EHR/EMR integrations, HL7, and FHIR standards. Experience managing large-scale pharmaceutical CRM transformations.
Job Description Hi Hope you are doing great Below is the job Description, kindly go through it and let me know your Interest SAP HANA Program Manager Fulltime Remote At least 13 years of overall professional experience, working with large IT ERP programs. At least 13 years of SAP engagement and project management experience. Must have executed at least 2 end to end large SAP programs in Program manager roles. Hands on experience of end to end Brownfield or Greenfield SAP S/4 HANA programs a big plus Hands on experience in handling global AMS / DevSecOps / ITIL based programs required Experience of having closely worked with C-Level and Client Delivery / Project Managers for success of overall engagement and delivery Should have led engagement planning and budgeting, manage engagement teams, define deliverable structure and content, facilitate buy-in of proposed solutions from top management levels at the client, direct on-time, and quality delivery of work products, manage engagement economics and manage engagement risk. Should have led business development and proposal response activities as anchor and with sales and value design teams for downstream revenue and new account generation. Designed and managed complex SoWs and contracts including change management Experience with Program governance set up and managing using KPIs Experience managing programs with combined SAP and non-SAP teams a big plus Experience with Agile/Devops and knowledge of CPG/Logistics industry a big plus Excellent communication (written and oral) and interpersonal skills Professional certification e.g. PMP and post-graduate degree are desired
11/14/2026
Full time
Job Description Hi Hope you are doing great Below is the job Description, kindly go through it and let me know your Interest SAP HANA Program Manager Fulltime Remote At least 13 years of overall professional experience, working with large IT ERP programs. At least 13 years of SAP engagement and project management experience. Must have executed at least 2 end to end large SAP programs in Program manager roles. Hands on experience of end to end Brownfield or Greenfield SAP S/4 HANA programs a big plus Hands on experience in handling global AMS / DevSecOps / ITIL based programs required Experience of having closely worked with C-Level and Client Delivery / Project Managers for success of overall engagement and delivery Should have led engagement planning and budgeting, manage engagement teams, define deliverable structure and content, facilitate buy-in of proposed solutions from top management levels at the client, direct on-time, and quality delivery of work products, manage engagement economics and manage engagement risk. Should have led business development and proposal response activities as anchor and with sales and value design teams for downstream revenue and new account generation. Designed and managed complex SoWs and contracts including change management Experience with Program governance set up and managing using KPIs Experience managing programs with combined SAP and non-SAP teams a big plus Experience with Agile/Devops and knowledge of CPG/Logistics industry a big plus Excellent communication (written and oral) and interpersonal skills Professional certification e.g. PMP and post-graduate degree are desired
Job Description Role: Senior IT Project Manager - SAP Delivery & Implementation Location: Onsite - Cincinnati OH, must be local, no relocation Duration: 12 months Pay rate: $75/hour on W2, client will not consider C2C Job summary: The Senior IT Project Manager will lead complex, enterprise-level technology initiatives, including SAP implementations, upgrades, integrations, and business transformation projects. The role is accountable for delivering projects within agreed scope, schedule, budget, quality, and business outcome expectations. Working in a matrixed, multicultural environment, the Project Manager will lead IT resources, business workstream leads, subject-matter experts, vendors, and implementation partners. Required skills: Experience in managing SAP implementations, upgrades, rollouts, integrations, and business process transformation initiatives. SAP Delivery: Demonstrated experience leading SAP implementations, rollouts, upgrades, integrations, or transformation projects. SAP Lifecycle Knowledge: Working knowledge of process design, configuration, data migration, integration testing, user acceptance testing, cutover, hypercare, and operational handover. Experience working with senior leaders, steering committees, process owners, regional and global teams, vendors, and implementation partners. Strong command of Waterfall, Agile, and Hybrid delivery approaches. PMP, PRINCE2, PMI-ACP, Scrum, or similar certification preferred. Please send resume ASAP.
11/14/2026
Full time
Job Description Role: Senior IT Project Manager - SAP Delivery & Implementation Location: Onsite - Cincinnati OH, must be local, no relocation Duration: 12 months Pay rate: $75/hour on W2, client will not consider C2C Job summary: The Senior IT Project Manager will lead complex, enterprise-level technology initiatives, including SAP implementations, upgrades, integrations, and business transformation projects. The role is accountable for delivering projects within agreed scope, schedule, budget, quality, and business outcome expectations. Working in a matrixed, multicultural environment, the Project Manager will lead IT resources, business workstream leads, subject-matter experts, vendors, and implementation partners. Required skills: Experience in managing SAP implementations, upgrades, rollouts, integrations, and business process transformation initiatives. SAP Delivery: Demonstrated experience leading SAP implementations, rollouts, upgrades, integrations, or transformation projects. SAP Lifecycle Knowledge: Working knowledge of process design, configuration, data migration, integration testing, user acceptance testing, cutover, hypercare, and operational handover. Experience working with senior leaders, steering committees, process owners, regional and global teams, vendors, and implementation partners. Strong command of Waterfall, Agile, and Hybrid delivery approaches. PMP, PRINCE2, PMI-ACP, Scrum, or similar certification preferred. Please send resume ASAP.
Job Description Company Overview The Company is a global manufacturer and supplier of electrical equipment and products, is looking to establish its presence in the North American market under its own brand name. Responsibilities Serve as the primary contact for ERP, Ext. ERP, and other business applications. Support day-to-day operations and troubleshooting of ERP and related business systems. Coordinate with business users and Corporate IT to resolve system issues and requests. Monitor system performance and support stable operation of business applications. Plan and implement ERP, Ext. ERP, and business application improvements, upgrades, and new functionality in coordination with Corporate IT. Manage IT projects related to business process improvement, system integration, and data interfaces. Support testing, implementation, and stabilization of new systems and functionality. Document system changes, issues, and solutions for future reference. Act as the primary communication point between business departments and Corporate IT. Collect and analyze business requirements related to ERP, Ext. ERP, and other business applications and coordinate them with Corporate IT. Coordinate system issues, enhancement requests, and project requirements between business departments and Corporate IT. Track and communicate the progress of system-related requests and projects. Ensure alignment with company-wide IT standards, policies, and cybersecurity requirements. Maintain system security and user access management. Enforce corporate cybersecurity policies and standards. Ensure compliance with internal and external audit requirements. Support ISO 27001 and other cybersecurity-related audits. Identify opportunities to improve business processes through ERP, Ext. ERP, and other IT systems. Support digitalization, automation, data integration, and reporting initiatives. Provide training and guidance to employees on ERP and other business applications. Continuously improve ERP and related business applications based on business requirements. Requirements Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. 5+ years of IT experience, preferably supporting ERP and business applications. Experience in a corporate or sales organization is preferred. Strong understanding of ERP, Ext. ERP, and related business applications. Experience with system integration, data interfaces, and application support. Knowledge of general IT infrastructure and end-user support. Understanding of cybersecurity and IT compliance requirements. Ability to serve as the primary IT contact for ERP, Ext. ERP, and business applications. Bilingual in Korean and English is required.
11/14/2026
Full time
Job Description Company Overview The Company is a global manufacturer and supplier of electrical equipment and products, is looking to establish its presence in the North American market under its own brand name. Responsibilities Serve as the primary contact for ERP, Ext. ERP, and other business applications. Support day-to-day operations and troubleshooting of ERP and related business systems. Coordinate with business users and Corporate IT to resolve system issues and requests. Monitor system performance and support stable operation of business applications. Plan and implement ERP, Ext. ERP, and business application improvements, upgrades, and new functionality in coordination with Corporate IT. Manage IT projects related to business process improvement, system integration, and data interfaces. Support testing, implementation, and stabilization of new systems and functionality. Document system changes, issues, and solutions for future reference. Act as the primary communication point between business departments and Corporate IT. Collect and analyze business requirements related to ERP, Ext. ERP, and other business applications and coordinate them with Corporate IT. Coordinate system issues, enhancement requests, and project requirements between business departments and Corporate IT. Track and communicate the progress of system-related requests and projects. Ensure alignment with company-wide IT standards, policies, and cybersecurity requirements. Maintain system security and user access management. Enforce corporate cybersecurity policies and standards. Ensure compliance with internal and external audit requirements. Support ISO 27001 and other cybersecurity-related audits. Identify opportunities to improve business processes through ERP, Ext. ERP, and other IT systems. Support digitalization, automation, data integration, and reporting initiatives. Provide training and guidance to employees on ERP and other business applications. Continuously improve ERP and related business applications based on business requirements. Requirements Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. 5+ years of IT experience, preferably supporting ERP and business applications. Experience in a corporate or sales organization is preferred. Strong understanding of ERP, Ext. ERP, and related business applications. Experience with system integration, data interfaces, and application support. Knowledge of general IT infrastructure and end-user support. Understanding of cybersecurity and IT compliance requirements. Ability to serve as the primary IT contact for ERP, Ext. ERP, and business applications. Bilingual in Korean and English is required.
Job Description Product Manager IV - Digital Web & Mobile Platforms Location: Greensboro, NC Work Model: Hybrid Position Type: Full-Time Required Qualifications & Skills - Bachelor's degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or a related field. - Minimum 5+ years of experience in Product Management, Project Management, IT Consulting, Product Development, Business Analysis, Systems Analysis, or a related field. - Equivalent relevant work experience may substitute for the degree requirement. Advanced degrees may substitute for a portion of the experience requirements. - Minimum 2+ years of experience working with Agile teams , including Scrum ceremonies, sprint planning, backlog refinement, and Agile best practices. - Minimum 1+ year of leadership experience , with or without direct reports. - Strong senior-level Product Management experience leading enterprise digital web and mobile products or platforms. - Proven experience defining and executing product strategy, vision, and roadmaps for enterprise-level digital products. - Hands-on experience with product backlog ownership, prioritization, user stories, and product requirements . - Strong experience managing front-end digital products , including customer-facing websites, web applications, and mobile applications. - Experience collaborating with UX/UI designers and front-end engineering teams to deliver intuitive, scalable, and user-friendly digital experiences. - Strong understanding of front-end functionality, user journeys, responsive web design, and mobile user experiences . - Experience using product analytics, KPIs, customer insights, and data-driven decision-making to improve product performance. - Proven ability to lead cross-functional teams involving business stakeholders, UX/design, engineering, analytics, and technology teams . - Experience managing the end-to-end product lifecycle , from discovery and requirements gathering through development, launch, and continuous improvement. - Excellent stakeholder management, communication, problem-solving, and leadership skills. Mandatory Skills Product Management Enterprise Digital Products Web & Mobile Platforms Front-End Products Product Strategy Product Roadmap Backlog Management Prioritization Agile/Scrum UX/UI Collaboration Product Analytics Data-Driven Decision Making Cross-Functional Leadership Stakeholder Management Important: Candidates must have hands-on product ownership experience with enterprise web/mobile products. Profiles focused primarily on project coordination or backend-only platforms without front-end digital product ownership will not be preferred.
11/14/2026
Full time
Job Description Product Manager IV - Digital Web & Mobile Platforms Location: Greensboro, NC Work Model: Hybrid Position Type: Full-Time Required Qualifications & Skills - Bachelor's degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or a related field. - Minimum 5+ years of experience in Product Management, Project Management, IT Consulting, Product Development, Business Analysis, Systems Analysis, or a related field. - Equivalent relevant work experience may substitute for the degree requirement. Advanced degrees may substitute for a portion of the experience requirements. - Minimum 2+ years of experience working with Agile teams , including Scrum ceremonies, sprint planning, backlog refinement, and Agile best practices. - Minimum 1+ year of leadership experience , with or without direct reports. - Strong senior-level Product Management experience leading enterprise digital web and mobile products or platforms. - Proven experience defining and executing product strategy, vision, and roadmaps for enterprise-level digital products. - Hands-on experience with product backlog ownership, prioritization, user stories, and product requirements . - Strong experience managing front-end digital products , including customer-facing websites, web applications, and mobile applications. - Experience collaborating with UX/UI designers and front-end engineering teams to deliver intuitive, scalable, and user-friendly digital experiences. - Strong understanding of front-end functionality, user journeys, responsive web design, and mobile user experiences . - Experience using product analytics, KPIs, customer insights, and data-driven decision-making to improve product performance. - Proven ability to lead cross-functional teams involving business stakeholders, UX/design, engineering, analytics, and technology teams . - Experience managing the end-to-end product lifecycle , from discovery and requirements gathering through development, launch, and continuous improvement. - Excellent stakeholder management, communication, problem-solving, and leadership skills. Mandatory Skills Product Management Enterprise Digital Products Web & Mobile Platforms Front-End Products Product Strategy Product Roadmap Backlog Management Prioritization Agile/Scrum UX/UI Collaboration Product Analytics Data-Driven Decision Making Cross-Functional Leadership Stakeholder Management Important: Candidates must have hands-on product ownership experience with enterprise web/mobile products. Profiles focused primarily on project coordination or backend-only platforms without front-end digital product ownership will not be preferred.
Job Description Job Description Job Description The starting pay range for this position begins at $21.06/hour and is based on the level of experience and qualifications above the minimum requirements. Full Time: a position working 32+ hours per week. Job Summary: The Ecommerce Coordinator supports the day-to-day execution of Biltmore's ecommerce business under the direction of the Ecommerce Manager and the ecommerce leadership team. This position coordinates assigned ecommerce work, maintains accurate and engaging Shopify and other online content, and supports product launches, online merchandising, promotions, and order-related processes. The Ecommerce Coordinator works closely with the Ecommerce Manager and cross-functional partners, including Wine, Retail Merchandisers, Marketing, Fulfillment, Guest Services, and Corporate Technology teams, to execute established priorities and deliver a consistent Biltmore guest experience. The Ecommerce Coordinator executes and coordinates work within established frameworks, identifies and communicates issues or opportunities, and escalates matters requiring additional direction or technical, operational, or compliance decisions. Essential Job Duties: 1. Coordinate assigned ecommerce projects and tasks by gathering required information, tracking deliverables and deadlines, coordinating approvals and handoffs with the Marketing team, maintaining project documentation, and communicating status or issues to the Ecommerce Manager and appropriate stakeholders. 2. Support online product launches by gathering and entering product information, images, pricing, inventory information, launch dates, and other required details in coordination with cross-functional departments. 3. Create, update, and quality-check Shopify products and variants, including descriptions, images, product types, collections, tags, and other product information according to established catalog and merchandising standards. 4. Maintain accurate product categorization and tagging within established guidelines to support customer navigation, search, merchandising, promotions, reporting, and operational requirements. 5. Update and maintain Shopify storefront content as assigned, including homepage and collection content, banners, product placement, seasonal landing pages, navigation-related updates, and redirects. 6. Support the ecommerce launch and promotion calendar and collaborate with the Marketing team by tracking upcoming product launches, promotions, seasonal content, creative needs, approvals, and publication dates. 7. Coordinate creative and product photography requests for online content needs, including preparing products, attending and leading photoshoots, and overseeing the styling and merchandising of products for photography. Ensure required assets are received, organized, and available according to established project timelines. 8. Set up and test ecommerce promotions and discounts according to established procedures. Verify dates, eligible products, customer-facing messaging, and basic functionality, and promptly report any discrepancies to the Ecommerce leadership. 9. Support staff-created Shopify draft orders in accordance with established procedures, including reviewing customer information, product and shipping selection, approved discounts, inventory holds, order notes, alcohol compliance, and escalation of issues. 10. Follow established wine and alcohol procedures related to product setup, shipping, age verification, and order processing. Identify and communicate exceptions or questions and escalate compliance-related matters through established channels. 11. Complete assigned work in Shopify Plus and connected ecommerce applications, including shipping, fulfillment, inventory, and ERP-related workflows, within approved access and established procedures. Document discrepancies and escalate system changes, integration issues, or decisions outside the role's authority to the Ecommerce Manager or appropriate system owner. 12. Assist with product and inventory information across connected systems by completing assigned updates, identifying apparent discrepancies, documenting issues, and communicating them to the appropriate team for resolution. 13. Conduct pre- and post-launch quality checks of assigned ecommerce updates across relevant devices and shopping paths, including product information, links, promotional messaging, storefront content, and checkout behavior. Document findings and coordinate corrections as directed. 14. Assist with ecommerce reporting by compiling requested sales, merchandising, promotional, and website information and providing updates to the Ecommerce Manager and relevant stakeholders. 15. Coordinate product-review moderation and response routing according to established company guidelines and escalate guest-service concerns to the appropriate team. Additional Responsibilities: 1. Participate in cross-functional planning and status meetings as assigned and communicate project updates, upcoming launches, deadlines, and information needed from partners. 2. Partner with Retail Merchandisers, Fulfillment, and Guest Services on product samples, order questions, launch readiness, and customer-experience matters as needed. 3. Maintain organized project documentation, ecommerce calendars, product information, creative assets, and other departmental records. 4. Follow established Biltmore brand, privacy, quality-control, guest-service, ecommerce, alcohol-commerce, and operational procedures. 5. Stay current on Biltmore Shop products, e-commerce processes, and established Shopify workflows. 6. Provide general assistance and support for leadership, the department, and the company. 7. Perform other related duties and projects as assigned. Qualifications: 1. A two- or four-year degree in marketing, business, communications, ecommerce, or a related field preferred; equivalent education and experience will be considered. 2. One to two years of experience in ecommerce, digital merchandising, retail, marketing, customer service, project coordination, or a related field preferred. 3. Experience using an ecommerce platform or content management system to maintain product or website content preferred. Experience with Shopify or Shopify Plus is a plus; familiarity with third-party ecommerce apps, project and work management platforms, shipping or fulfillment tools, ERP or inventory systems, and reporting tools is helpful but not required. 4. Ability to learn and consistently follow established procedures for product data, promotions, draft orders, ecommerce operations, and alcohol-commerce requirements. 5. Strong organizational and time-management skills, with the ability to manage multiple assignments, track details, meet deadlines, and communicate when additional information or direction is needed. 6. Strong attention to detail, proofreading, and quality-control skills, particularly when working with customer-facing product information. 7. Basic ability to work with e-commerce, sales, and operational information and accurately compile and communicate data. 8. Proficiency in Microsoft Office, particularly Excel, including the ability to organize and review product data, work with spreadsheets or exports, and identify apparent discrepancies. Ability to learn Biltmore's systems, products, processes, and brand standards. 9. Strong written and verbal communication skills and the ability to work collaboratively with individuals across multiple departments. 10. Dependable, proactive, and service-oriented, with good judgment and the ability to recognize when an issue should be escalated. 11. Ability to work accurately across multiple connected systems, follow documented procedures, recognize when information does not match, and communicate issues to the appropriate system owner. 12. Commitment to providing excellent internal and external guest service and representing Biltmore's values professionally. Physical Requirements: 1. Work will be performed primarily in an office environment 2. Ability to lift up to 25lbs
11/14/2026
Full time
Job Description Job Description Job Description The starting pay range for this position begins at $21.06/hour and is based on the level of experience and qualifications above the minimum requirements. Full Time: a position working 32+ hours per week. Job Summary: The Ecommerce Coordinator supports the day-to-day execution of Biltmore's ecommerce business under the direction of the Ecommerce Manager and the ecommerce leadership team. This position coordinates assigned ecommerce work, maintains accurate and engaging Shopify and other online content, and supports product launches, online merchandising, promotions, and order-related processes. The Ecommerce Coordinator works closely with the Ecommerce Manager and cross-functional partners, including Wine, Retail Merchandisers, Marketing, Fulfillment, Guest Services, and Corporate Technology teams, to execute established priorities and deliver a consistent Biltmore guest experience. The Ecommerce Coordinator executes and coordinates work within established frameworks, identifies and communicates issues or opportunities, and escalates matters requiring additional direction or technical, operational, or compliance decisions. Essential Job Duties: 1. Coordinate assigned ecommerce projects and tasks by gathering required information, tracking deliverables and deadlines, coordinating approvals and handoffs with the Marketing team, maintaining project documentation, and communicating status or issues to the Ecommerce Manager and appropriate stakeholders. 2. Support online product launches by gathering and entering product information, images, pricing, inventory information, launch dates, and other required details in coordination with cross-functional departments. 3. Create, update, and quality-check Shopify products and variants, including descriptions, images, product types, collections, tags, and other product information according to established catalog and merchandising standards. 4. Maintain accurate product categorization and tagging within established guidelines to support customer navigation, search, merchandising, promotions, reporting, and operational requirements. 5. Update and maintain Shopify storefront content as assigned, including homepage and collection content, banners, product placement, seasonal landing pages, navigation-related updates, and redirects. 6. Support the ecommerce launch and promotion calendar and collaborate with the Marketing team by tracking upcoming product launches, promotions, seasonal content, creative needs, approvals, and publication dates. 7. Coordinate creative and product photography requests for online content needs, including preparing products, attending and leading photoshoots, and overseeing the styling and merchandising of products for photography. Ensure required assets are received, organized, and available according to established project timelines. 8. Set up and test ecommerce promotions and discounts according to established procedures. Verify dates, eligible products, customer-facing messaging, and basic functionality, and promptly report any discrepancies to the Ecommerce leadership. 9. Support staff-created Shopify draft orders in accordance with established procedures, including reviewing customer information, product and shipping selection, approved discounts, inventory holds, order notes, alcohol compliance, and escalation of issues. 10. Follow established wine and alcohol procedures related to product setup, shipping, age verification, and order processing. Identify and communicate exceptions or questions and escalate compliance-related matters through established channels. 11. Complete assigned work in Shopify Plus and connected ecommerce applications, including shipping, fulfillment, inventory, and ERP-related workflows, within approved access and established procedures. Document discrepancies and escalate system changes, integration issues, or decisions outside the role's authority to the Ecommerce Manager or appropriate system owner. 12. Assist with product and inventory information across connected systems by completing assigned updates, identifying apparent discrepancies, documenting issues, and communicating them to the appropriate team for resolution. 13. Conduct pre- and post-launch quality checks of assigned ecommerce updates across relevant devices and shopping paths, including product information, links, promotional messaging, storefront content, and checkout behavior. Document findings and coordinate corrections as directed. 14. Assist with ecommerce reporting by compiling requested sales, merchandising, promotional, and website information and providing updates to the Ecommerce Manager and relevant stakeholders. 15. Coordinate product-review moderation and response routing according to established company guidelines and escalate guest-service concerns to the appropriate team. Additional Responsibilities: 1. Participate in cross-functional planning and status meetings as assigned and communicate project updates, upcoming launches, deadlines, and information needed from partners. 2. Partner with Retail Merchandisers, Fulfillment, and Guest Services on product samples, order questions, launch readiness, and customer-experience matters as needed. 3. Maintain organized project documentation, ecommerce calendars, product information, creative assets, and other departmental records. 4. Follow established Biltmore brand, privacy, quality-control, guest-service, ecommerce, alcohol-commerce, and operational procedures. 5. Stay current on Biltmore Shop products, e-commerce processes, and established Shopify workflows. 6. Provide general assistance and support for leadership, the department, and the company. 7. Perform other related duties and projects as assigned. Qualifications: 1. A two- or four-year degree in marketing, business, communications, ecommerce, or a related field preferred; equivalent education and experience will be considered. 2. One to two years of experience in ecommerce, digital merchandising, retail, marketing, customer service, project coordination, or a related field preferred. 3. Experience using an ecommerce platform or content management system to maintain product or website content preferred. Experience with Shopify or Shopify Plus is a plus; familiarity with third-party ecommerce apps, project and work management platforms, shipping or fulfillment tools, ERP or inventory systems, and reporting tools is helpful but not required. 4. Ability to learn and consistently follow established procedures for product data, promotions, draft orders, ecommerce operations, and alcohol-commerce requirements. 5. Strong organizational and time-management skills, with the ability to manage multiple assignments, track details, meet deadlines, and communicate when additional information or direction is needed. 6. Strong attention to detail, proofreading, and quality-control skills, particularly when working with customer-facing product information. 7. Basic ability to work with e-commerce, sales, and operational information and accurately compile and communicate data. 8. Proficiency in Microsoft Office, particularly Excel, including the ability to organize and review product data, work with spreadsheets or exports, and identify apparent discrepancies. Ability to learn Biltmore's systems, products, processes, and brand standards. 9. Strong written and verbal communication skills and the ability to work collaboratively with individuals across multiple departments. 10. Dependable, proactive, and service-oriented, with good judgment and the ability to recognize when an issue should be escalated. 11. Ability to work accurately across multiple connected systems, follow documented procedures, recognize when information does not match, and communicate issues to the appropriate system owner. 12. Commitment to providing excellent internal and external guest service and representing Biltmore's values professionally. Physical Requirements: 1. Work will be performed primarily in an office environment 2. Ability to lift up to 25lbs
Job Description The Project Manager leads technology projects for new and existing ATC Hospitality IT clients, from discovery and scope development through implementation, client acceptance, and transition to support. The role coordinates clients, hotel teams, vendors, and internal resources to deliver agreed scope, manage costs and schedules, and minimize disruption to property operations and the guest experience. Responsibilities Project planning and client communication Own project plans, milestones, dependencies, task assignments, and delivery dates across multiple properties and vendors. Serve as the primary project contact; lead kickoff meetings and provide clear updates on progress, decisions, risks, and next steps. Coordinate with hotel management, work with hotel brands, HSIA providers, carriers, and technical vendors to confirm requirements and coordinate project activities. Maintain current records in Airtable and other approved CRM, project management, and ticketing systems, including HubSpot and Zendesk as applicable. Scope development and financial coordination Draft project work orders, scope documents, and proposals; document exclusions, responsibilities, and client approvals before work begins. Coordinate site audits and technical readiness reviews with internal specialists and vendors; identify infrastructure and integration requirements. Obtain and compare vendor quotes, evaluate existing service costs, contract terms, and potential savings to identify the best solutions for clients. Support revenue forecasting, commission tracking, and billing milestones; document scope changes and obtain approval for cost or schedule impacts. Monitor contract renewals, expiration dates, cancellation windows, and provider deadlines to prevent service interruptions and unnecessary costs. Implementation and project closeout Confirm signed agreements, required payments, equipment availability, site readiness, and vendor schedules before implementation. Coordinate installations, migrations, and cutover calls. Ensure new services are installed and tested before scheduling cutovers, and verify successful transitions before disconnecting legacy services. Track risks, issues, and unresolved tasks through completion; escalate delays and service concerns promptly. Verify migration completion and authorization before coordinating legacy service disconnections; confirm disconnect requests, completion, and final billing with the appropriate providers. Coordinate acceptance testing, client signoff, training, and support handoff. Retain final agreements, invoices, configurations, warranty information, and support contacts in approved systems. Review completed projects for missed steps and lessons learned; update procedures and checkpoints to improve future delivery. Qualifications Required skills and capabilities Demonstrated ability to coordinate projects, vendors, schedules, and deliverables while managing competing priorities. Strong organization, attention to detail, and follow-through, with accurate documentation and consistent use of project checklists. Clear written and verbal communication, professional client interaction, and the ability to explain technical information in practical terms. Ability to identify risks, resolve issues, and escalate decisions or technical concerns to the appropriate team members. Working proficiency with Microsoft 365 and the ability to learn CRM, project management, ticketing, and other SaaS tools. Sound business judgment when reviewing scope, pricing, invoices, and the operational impact of project decisions. Ability to handle client records, contracts, and system information securely using approved access and documentation practices. Preferred experience Experience in hospitality technology, hotel operations, technology consulting, or implementation project management. Familiarity with hotel Wi-Fi and networking, internet circuits, hosted and on-premises phone systems, PRI and SIP migrations, low-voltage cabling, CCTV, and public sound systems. Familiarity with free-to-guest television (FTG), guestroom entertainment (GRE), property management systems (PMS), point-of-sale (POS) systems, and related integrations. Experience with Airtable, HubSpot, Zendesk, vendor contracts, and projects involving multiple locations or hotel renovations and openings. Project management training or certification, such as CAPM or PMP, is helpful. Professional attributes Takes ownership of commitments and keeps clients and colleagues informed. Works collaboratively, remains calm during service issues, and adapts as priorities change. Shows curiosity about hospitality operations and new technologies, with a commitment to improving project delivery. Demonstrate proactive project ownership by anticipating delays, escalating issues, and independently driving projects toward completion. Success in this role Projects have clear owners and approved scope; milestones and risks remain visible; cutovers follow documented readiness and testing checks; costs and billing are reconciled; and clients receive a complete handoff with outstanding items tracked to resolution.
11/14/2026
Full time
Job Description The Project Manager leads technology projects for new and existing ATC Hospitality IT clients, from discovery and scope development through implementation, client acceptance, and transition to support. The role coordinates clients, hotel teams, vendors, and internal resources to deliver agreed scope, manage costs and schedules, and minimize disruption to property operations and the guest experience. Responsibilities Project planning and client communication Own project plans, milestones, dependencies, task assignments, and delivery dates across multiple properties and vendors. Serve as the primary project contact; lead kickoff meetings and provide clear updates on progress, decisions, risks, and next steps. Coordinate with hotel management, work with hotel brands, HSIA providers, carriers, and technical vendors to confirm requirements and coordinate project activities. Maintain current records in Airtable and other approved CRM, project management, and ticketing systems, including HubSpot and Zendesk as applicable. Scope development and financial coordination Draft project work orders, scope documents, and proposals; document exclusions, responsibilities, and client approvals before work begins. Coordinate site audits and technical readiness reviews with internal specialists and vendors; identify infrastructure and integration requirements. Obtain and compare vendor quotes, evaluate existing service costs, contract terms, and potential savings to identify the best solutions for clients. Support revenue forecasting, commission tracking, and billing milestones; document scope changes and obtain approval for cost or schedule impacts. Monitor contract renewals, expiration dates, cancellation windows, and provider deadlines to prevent service interruptions and unnecessary costs. Implementation and project closeout Confirm signed agreements, required payments, equipment availability, site readiness, and vendor schedules before implementation. Coordinate installations, migrations, and cutover calls. Ensure new services are installed and tested before scheduling cutovers, and verify successful transitions before disconnecting legacy services. Track risks, issues, and unresolved tasks through completion; escalate delays and service concerns promptly. Verify migration completion and authorization before coordinating legacy service disconnections; confirm disconnect requests, completion, and final billing with the appropriate providers. Coordinate acceptance testing, client signoff, training, and support handoff. Retain final agreements, invoices, configurations, warranty information, and support contacts in approved systems. Review completed projects for missed steps and lessons learned; update procedures and checkpoints to improve future delivery. Qualifications Required skills and capabilities Demonstrated ability to coordinate projects, vendors, schedules, and deliverables while managing competing priorities. Strong organization, attention to detail, and follow-through, with accurate documentation and consistent use of project checklists. Clear written and verbal communication, professional client interaction, and the ability to explain technical information in practical terms. Ability to identify risks, resolve issues, and escalate decisions or technical concerns to the appropriate team members. Working proficiency with Microsoft 365 and the ability to learn CRM, project management, ticketing, and other SaaS tools. Sound business judgment when reviewing scope, pricing, invoices, and the operational impact of project decisions. Ability to handle client records, contracts, and system information securely using approved access and documentation practices. Preferred experience Experience in hospitality technology, hotel operations, technology consulting, or implementation project management. Familiarity with hotel Wi-Fi and networking, internet circuits, hosted and on-premises phone systems, PRI and SIP migrations, low-voltage cabling, CCTV, and public sound systems. Familiarity with free-to-guest television (FTG), guestroom entertainment (GRE), property management systems (PMS), point-of-sale (POS) systems, and related integrations. Experience with Airtable, HubSpot, Zendesk, vendor contracts, and projects involving multiple locations or hotel renovations and openings. Project management training or certification, such as CAPM or PMP, is helpful. Professional attributes Takes ownership of commitments and keeps clients and colleagues informed. Works collaboratively, remains calm during service issues, and adapts as priorities change. Shows curiosity about hospitality operations and new technologies, with a commitment to improving project delivery. Demonstrate proactive project ownership by anticipating delays, escalating issues, and independently driving projects toward completion. Success in this role Projects have clear owners and approved scope; milestones and risks remain visible; cutovers follow documented readiness and testing checks; costs and billing are reconciled; and clients receive a complete handoff with outstanding items tracked to resolution.
