142 jobs found

Job Description Senior Linux Platform Engineer Salary: open + bonus Location: Chicago, IL / Kansas City, MO / New York, NY Hybrid: 4 days onsite, 1 day remote We are unable to provide sponsorship for this role Qualifications 5+ years of experience in Linux systems administration and infrastructure/platform engineering. Production experience managing Kubernetes, preferably in bare-metal or on-premises environments (e.g., with kubeadm, RKE, or OpenShift). Hands-on experience with cloud platforms (AWS, Azure or GCP) in production environments. Strong scripting and automation skills in Python and Bash. In-depth knowledge of Linux internals, kernel tuning, and performance diagnostics. Hands-on experience with SaltStack (preferred), Puppet, or Ansible for configuration management. Familiarity with observability tools such as Prometheus, Grafana, or Loki. Solid understanding of core infrastructure protocols and services (TCP/IP, DNS, NTP/PTP, DHCP, etc.). Experience managing CI/CD pipelines with tools such as Jenkins, GitLab, or similar. Responsibilities Managing and improving our Linux-based infrastructure with a focus on performance, reliability, and scalability. Designing, deploying, and maintaining on-premises Kubernetes clusters and containerized workloads. Developing and maintaining system-level software, middleware, and APIs to support internal platforms and services. Automating system workflows and infrastructure tasks using Python, Bash, and configuration management tools like SaltStack. Building and maintaining RPM packages and internal software repositories. Collaborating with Application Support (SRE), Development, and Security teams to ensure secure, automated CI/CD and platform integration. Diagnosing and resolving complex system-level issues involving the OS, network, or container runtime. Implementing hardened security configurations, including system hardening, secure communications, and identity/access integration. Participating in an on-call rotation to support critical infrastructure services. Documenting architectures, tools, and operational processes to support long-term maintainability.

Job Description Company: PracticeSuite Location: Tampa, Florida Employment Type: Full-Time Work Arrangement: Remote Department: Engineering / Technology About PracticeSuite PracticeSuite is a healthcare technology company providing cloud-based EHR, Practice Management, Medical Billing, and Revenue Cycle Management (RCM) solutions to healthcare providers and organizations. We are looking for an experienced Interface Specialist to join our Tampa team and help support, develop, and maintain the integrations that connect PracticeSuite with external healthcare systems, vendors, laboratories, pharmacies, clearinghouses, and other healthcare technology platforms. Position Overview The Interface Specialist will be responsible for developing, maintaining, monitoring, and troubleshooting healthcare interfaces using Mirth Interface Engine. The ideal candidate has strong hands-on experience with Mirth, HL7, SQL, JavaScript, APIs, XML, and JSON, and understands how healthcare data moves between EHR, practice management, laboratory, billing, and other systems. This position requires a highly analytical individual who can investigate complex interface issues, identify root causes, and work closely with Engineering, Support, Implementation, and other teams to ensure reliable data exchange for PracticeSuite customers. Key Responsibilities - Develop, configure, maintain, and troubleshoot healthcare interfaces using Mirth Interface Engine. - Build and support inbound and outbound HL7 interfaces between PracticeSuite and external healthcare systems. - Work with HL7 message types such as ADT, ORM, ORU, SIU, DFT, and other healthcare transactions. - Create and maintain Mirth channels, connectors, filters, transformers, mappings, and JavaScript logic. - Analyze HL7 messages and troubleshoot data transformation and routing issues. - Monitor production interfaces and proactively identify failed or delayed transactions. - Investigate interface errors and determine root causes. - Work with SQL databases to validate, investigate, and troubleshoot healthcare data. - Develop and troubleshoot integrations using REST/SOAP APIs, JSON, and XML. - Collaborate with Engineering and Product teams on new interface development and enhancements. - Work with Implementation and Support teams to resolve customer integration issues. - Coordinate with external vendors and healthcare organizations when troubleshooting connectivity or interoperability issues. - Perform interface testing, validation, deployment, and post-deployment monitoring. - Maintain accurate technical documentation for interface configurations, mappings, workflows, and troubleshooting procedures. - Assist with improving interface reliability, performance, monitoring, and automation. - Support production issues and participate in escalation processes when required. - Follow PracticeSuite security, privacy, and data-handling requirements, including applicable HIPAA requirements. Required Qualifications - 3+ years of professional experience working with healthcare interfaces or integrations. - 2+ years of hands-on experience with Mirth Interface Engine. - Strong practical knowledge of HL7 and healthcare interoperability. - Experience developing and troubleshooting HL7 interfaces in a production environment. - Strong JavaScript skills, particularly for Mirth Connect transformations and scripting. - Strong SQL skills and experience working with relational databases. - Experience with REST/SOAP APIs, XML, and JSON. - Experience troubleshooting healthcare data and integration issues. - Strong analytical and problem-solving abilities. - Excellent attention to detail. - Ability to work independently and manage multiple integration issues/projects. - Strong communication and collaboration skills. - Experience integrating with EHR/EMR and Practice Management systems. - Experience with healthcare billing and RCM systems. - Knowledge of FHIR. - Experience with X12/EDI transactions. - Experience with SFTP, TCP/IP, HTTPS, VPNs, and other integration technologies. - Experience with healthcare clearinghouses, laboratories, pharmacies, or other healthcare vendors. - Experience with interface monitoring and logging. - Knowledge of HIPAA and healthcare data security requirements. - Experience with Git or other version-control systems. - Experience working in a healthcare SaaS environment. What Success Looks Like In this role, success means maintaining reliable and accurate data exchange between PracticeSuite and external healthcare systems. You will be expected to quickly identify integration issues, minimize disruptions to customers, develop stable interfaces, and continuously improve the reliability and efficiency of our integration environment. Work Environment This is a full-time, on-site position in PracticeSuite's Tampa, Florida office. The successful candidate should be comfortable working collaboratively with Engineering, Support, Implementation, Product, and other teams in an office-based environment. Equal Opportunity PracticeSuite is an equal opportunity employer. We value a diverse workforce and are committed to providing an inclusive work environment for all employees.

Job Description Role: Executive Deskside Support Engineer, End User Computing / Workplace Services Location - Des Moines, IA (no remote option) - Onsite Job Key Responsibilities Executive & VIP Support Provide dedicated deskside and remote technical support for executives and designated VIP users. Deliver a white-glove support experience , ensuring issues are handled with urgency, professionalism, and minimal disruption. Take end-to-end ownership of executive incidents and service requests through resolution. Provide proactive technical assistance before critical meetings, executive presentations, and leadership events. Coordinate with infrastructure, network, security, application, collaboration, and vendor teams when issues require escalation. Maintain clear communication with executive users throughout incident resolution. Ensure appropriate follow-up after resolution to confirm services are functioning as expected. Desktop & Endpoint Support Provide advanced troubleshooting and support for: Windows 10/11 laptops and desktops Microsoft Surface and other enterprise endpoint devices Hardware and peripheral issues Docking stations and monitors Printers and scanners Headsets, webcams, keyboards, and other peripherals Device performance and operating system issues Software installation and troubleshooting Device replacement, refresh, and migration activities Support device provisioning, configuration, diagnostics, repair coordination, and replacement as required. Microsoft 365 Support Provide advanced user support for: Microsoft Outlook Microsoft Teams OneDrive for Business SharePoint Online Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Edge Troubleshoot issues involving Outlook profiles, mailbox access, Teams meetings, OneDrive synchronization, Microsoft 365 applications, authentication, and related end-user services. Mobile Device Support Support executive smartphones and tablets, including iPhone, iPad, and enterprise-supported Android devices. Troubleshoot corporate email, Microsoft Teams, authentication, certificates, Wi-Fi, and other approved business applications. Support device enrollment and mobile device management processes. Assist with device replacements, upgrades, and migrations. Coordinate with mobility and security teams for complex mobile-device issues. Executive Meeting & Conference Room Support Provide proactive support for executive meetings, leadership sessions, and critical presentations. Validate conference room technology before high-profile meetings where required. Troubleshoot Microsoft Teams meeting connectivity, audio, video, displays, cameras, microphones, and presentation-sharing issues. Provide rapid onsite intervention for executive meeting-room issues. Coordinate with AV and collaboration teams for advanced conference-room incidents. Identity, Access & Connectivity Troubleshoot common end-user issues involving: Microsoft Entra ID authentication Multi-factor authentication Windows login VPN connectivity Corporate Wi-Fi Wired network connectivity Password and account-related issues Remote-access services Work with identity, networking, and security teams when advanced troubleshooting or privileged changes are required. Incident & Service Management Create, update, and manage executive support tickets in the organization's ITSM platform. Maintain accurate troubleshooting notes and resolution details. Ensure executive incidents receive appropriate prioritization under established ITSM procedures. Escalate high-impact or recurring issues to appropriate technical teams. Participate in Major Incident Management when executive services are impacted. Identify recurring executive support issues and recommend permanent corrective actions. Maintain executive-support knowledge articles, SOPs, and troubleshooting documentation. Executive Onboarding & Offboarding Provide technology support for executive onboarding, transfers, and departures, including: Laptop and endpoint preparation Mobile device setup Microsoft 365 configuration Access validation Peripheral and workspace setup Conference and collaboration tool readiness Coordinate across relevant teams to ensure executive technology is operational when required. Security & Confidentiality Maintain strict confidentiality when handling executive devices, data, communications, and support requests. Follow organizational cybersecurity, privacy, and data-handling policies. Ensure devices remain compliant with endpoint-security requirements. Immediately escalate suspected security incidents through established security procedures. Maintain appropriate chain of custody and handling procedures for executive equipment where applicable. Required Technical Skills End-User Computing Windows 10/11 Microsoft Surface and enterprise laptop/desktop hardware Device drivers and peripherals Printing and scanning Remote desktop/support tools Endpoint troubleshooting Microsoft 365 Outlook Teams OneDrive SharePoint Word Excel PowerPoint Endpoint Management Hands-on experience with technologies such as: Microsoft Intune Microsoft Configuration Manager Windows Autopilot Enterprise endpoint security tools Mobility iOS/iPhone/iPad Android Mobile Device Management Corporate email and Teams configuration Mobile authentication and connectivity troubleshooting Networking Working knowledge of: TCP/IP DNS DHCP VPN Wi-Fi LAN connectivity Network troubleshooting fundamentals Identity & Security Working knowledge of: Microsoft Entra ID Multi-factor authentication Windows authentication BitLocker Endpoint security fundamentals Executive Support Competencies The candidate must demonstrate: Excellent customer-service orientation Executive presence and professional communication Ability to remain calm during urgent or high-pressure situations Strong sense of ownership and accountability Excellent troubleshooting and analytical skills Ability to communicate technical issues clearly to non-technical executives Strong prioritization and time-management skills High level of discretion and confidentiality Ability to coordinate rapidly across multiple technology teams Strong attention to detail Proactive rather than purely reactive support mindset Preferred Qualifications 5-8+ years of enterprise deskside/EUC support experience. Demonstrated experience supporting C-suite, senior executives, or VIP users. Experience in a large enterprise or managed-services environment. Experience supporting executive meetings and conference-room technology. Hands-on experience with Microsoft 365, Windows, Intune, and enterprise endpoint technologies. Experience with ServiceNow, ManageEngine ServiceDesk Plus, or a comparable ITSM platform. Relevant Microsoft endpoint or Microsoft 365 certifications are preferred. ITIL Foundation certification is an advantage. Success Measures Performance in this role should focus on: Executive user experience and satisfaction Responsiveness to priority incidents End-to-end ticket ownership Incident restoration and resolution Repeat-incident reduction Meeting and event technology readiness Accurate ticket documentation Successful executive onboarding/device refresh Compliance with security and ITSM processes

Job Description Network Engineer II Location: Phoenix, AZ Work Arrangement: Hybrid - 3 Days Onsite / 2 Days Remote Employment Type: Full-Time, Direct Hire Salary Range: $120,000-$130,000 per year About the Opportunity We are seeking an experienced Network Engineer II to support, enhance, and modernize enterprise network infrastructure across a hybrid cloud environment. This individual will play an important role in designing, implementing, and maintaining secure, reliable, and high-performing network solutions across data centers, cloud platforms, branch locations, and remote access environments. The ideal candidate brings strong hands-on experience with enterprise networking, Fortinet firewalls, AWS networking, Cloudflare, and infrastructure automation. This is an excellent opportunity for a technically strong network engineer who enjoys solving complex challenges and improving network infrastructure through automation and modern cloud technologies. Key Responsibilities Design, implement, and support enterprise network infrastructure across hybrid cloud, data center, and remote environments. Configure and troubleshoot routing, switching, firewalls, VPN, and Zero Trust Network Access (ZTNA) technologies. Administer and maintain next-generation firewalls, particularly Fortinet. Support AWS networking services, including VPCs, security groups, Application Load Balancers (ALB), Network Load Balancers (NLB), and Direct Connect. Support Cloudflare networking and security services. Implement network automation and infrastructure-as-code solutions using Terraform, Ansible, CloudFormation, or similar tools. Troubleshoot complex network connectivity and performance issues. Collaborate with cloud, security, infrastructure, and application teams. Plan and execute network changes while maintaining availability, security, and minimal business disruption. Support PCI-compliant network environments and security requirements. Maintain network diagrams, technical documentation, and operational procedures. Identify opportunities to improve network reliability, security, monitoring, and automation. Required Qualifications 4+ years of hands-on enterprise networking experience. Strong knowledge of enterprise routing and switching. Experience with routing protocols such as BGP, OSPF, and EIGRP. Hands-on experience administering Fortinet firewalls. Experience with AWS networking services, including: VPCs Application Load Balancers (ALB) Network Load Balancers (NLB) Security Groups Direct Connect Experience with Cloudflare networking or security services. Experience with infrastructure-as-code or automation tools such as Terraform, Ansible, CloudFormation, or Chef. Understanding of VPN, ZTNA, and network security technologies. Experience supporting PCI-compliant or similarly regulated network environments. Strong troubleshooting, analytical, and communication skills. Preferred Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. AWS, Fortinet, Cisco, Cloudflare, or other relevant networking certifications. Experience with network monitoring and logging tools such as Datadog and Splunk. Experience supporting hybrid cloud and enterprise data center environments. Work Location & Schedule This is a hybrid position based in Phoenix, Arizona. Monday: Onsite Tuesday: Remote Wednesday: Onsite Thursday: Remote Friday: Onsite Office Locations: Global Operations Center: 20400 N 29th Avenue, Phoenix, AZ 85027 Headquarters: 6201 N 24th Parkway, Phoenix, AZ 85016 Occasional onsite presence at headquarters may be required. Compensation Annual Base Salary: $120,000-$130,000 This is a direct-hire, full-time opportunity. If you are passionate about enterprise networking, cloud infrastructure, network security, and automation, we encourage you to apply!

Job Description Our valued client in the Denver Tech Center is seeking a Sr. Platform Engineer for their team. This is a hybrid role that requires you to reside in the Denver-Metro area. This engagement is a six-month contract-to-hire opportunity. Position Summary A senior, hands-on platform engineer with ownership across the whole internal developer platform: infrastructure, CI/CD, observability, security, and cost, not just one slice of it. This role carries more scope and more independent judgment than the Platform Engineer role, and may informally point the technical direction for other engineers on a given project, without a formal management title. Key Responsibilities • Own the internal developer platform (IDP): drive the design and evolution of the self-service workflows, the Golden Paths, that the rest of engineering relies on • Lead infrastructure as code practice: set the standard for how the team provisions and manages infrastructure, and build the automation others follow • Own CI/CD architecture: design and evolve the build, test, and deployment pipelines the platform depends on, including how GitOps practices get applied • Drive observability strategy: make sure the platform is monitored, logged, and traced well enough that problems surface before anyone has to ask • Own performance reporting: build and maintain the metrics and reporting layer that shows leadership and the rest of the organization how the platform is performing month to month • Set the security and access standard: establish how secrets, access control, and role-based access control (RBAC) get handled across the platform • Own platform cost and efficiency: track spend and bring cost-efficiency recommendations forward • Guide other engineers: give informal technical direction and review to the rest of the team Required Qualifications • Programming and automation: strong Python skills and a track record of building real automation and integrations at production scale • Cloud and containers: deep experience with a major cloud provider (AWS or Azure) and containerized infrastructure running in production • CI/CD and delivery practices: considerable experience owning pipelines end to end, including secure, modern deployment practices • Infrastructure as code at scale: experience running IaC practices, such as Terraform, across a real production environment • Security mindset: bake security into everything you build and hold the rest of the team to the same standard • Cost awareness: experience applying FinOps or similar cost-management practices to cloud spend at scale • Reporting and transparency: track record of building metrics or reporting capability that gives leadership and other teams real visibility into platform performance • Working with developers: track record of treating the platform's users as customers and adjusting the platform based on their feedback Preferred Qualifications • Experience informally mentoring or guiding other engineers • Experience with hybrid on-premises and cloud environments • Experience with observability or log management platforms • Exposure to cloud cost management or FinOps practices Certifications are a plus but not required. Hands-on experience is weighted more heavily

Job Description Position Summary: Sapient Logic is seeking a DDIL Subject Matter Expert (Infrastructure Engineer/Architect) to support a Government mission customer in Charleston, SC or Reston, VA. This full-time, on-site role will guide architecture for secure mission services operating under denied, disrupted, intermittent, or limited connectivity. The engineer will design resilient identity, authorization, and data protection capabilities that support disconnected operation and safe reconnection to enterprise services. Responsibilities: Develop DDIL strategies, architectural approaches, and implementation roadmaps for mission applications and supporting security services. Work with mission owners to define operational scenarios, connectivity constraints, mission priorities, and acceptable levels of degraded service. Translate those scenarios into requirements for local autonomy, bandwidth use, latency, outage duration, synchronization, and recovery. Define which identity, authorization, directory, credential, and data protection capabilities must remain available without enterprise reachback. Architect local identity and attribute services, including virtual directories and approved caching of security information. Establish approaches for cached attribute freshness, credential expiration, revocation awareness, authorization policy updates, and operation when authoritative sources cannot be reached. Evaluate access control tradeoffs, including when services should deny access, permit bounded local operation, or require additional safeguards. Design synchronization and reconnection approaches that address conflicting updates, stale identity data, audit records, and restoration of enterprise consistency. Define dependencies among applications, identity providers, policy services, directories, encryption services, and key management infrastructure. Assess data placement, replication, and protection requirements across connected and disconnected environments, including approved cross-domain interfaces. Develop architecture diagrams, interface requirements, alternatives analyses, risk assessments, and phased implementation recommendations. Support agreements and approval documentation governing the caching and use of identity and security attributes. Guide prototypes and demonstrations that validate architectural assumptions under representative network impairments. Define measurable acceptance criteria and help teams evaluate mission continuity, security behavior, and recovery during connectivity loss and restoration. Coordinate with Government stakeholders, mission partners, security personnel, and engineering teams to resolve architectural gaps and guide implementation. Required Qualifications: Demonstrated subject matter expertise designing, evaluating, or fielding systems that operate with denied, disrupted, intermittent, or limited connectivity. Experience developing mission or enterprise architectures that support disconnected operation, local processing, and eventual synchronization with authoritative services. Ability to translate operational constraints into technical requirements, architectural decisions, and testable performance criteria. Understanding of distributed systems concepts, including consistency, replication, caching, conflict resolution, and failure recovery. Experience addressing identity, authentication, authorization, or credential dependencies when enterprise services are unavailable. Understanding of the security implications of stale attributes, delayed revocation information, expired credentials, and unavailable policy or key services. Experience assessing bandwidth, latency, packet loss, and network availability constraints and their effects on application and service behavior. Experience developing technical strategies, architecture documentation, alternatives analyses, and implementation roadmaps. Ability to explain architectural tradeoffs and residual risks to Government decision-makers and provide actionable guidance to engineering teams. Experience working across mission, cybersecurity, infrastructure, and application development stakeholders. Experience deploying localized Policy Enforcement Points (PEPs) and lightweight Policy Decision Points (PDPs) on edge compute appliances and dismounted kits. Experience conducting modeling, simulation, and hardware-in-the-loop (HWIL) testing to replicate tactical link degradation, electronic warfare (EW) effects, and packet-loss profiles. Active DoD Top Secret/Sensitive Compartmented Information (TS/SCI) Clearance with the ability to obtain a Counterintelligence (CI) Polygraph is required. U.S. Citizenship is required. Desired Qualifications: Prior experience supporting the Intelligence Community. Bachelor's or Master's degree. Operational DDIL experience: Experience supporting deployed, tactical, expeditionary, edge, or other mission environments with constrained reachback. Identity services: Experience with Identity, Credential, and Access Management (ICAM), virtual directories, identity federation, and local identity and attribute caching. Authorization design: Experience with attribute-based access control, local policy enforcement, bounded offline access, and synchronization of authorization policies. Data protection: Familiarity with Trusted Data Format (TDF), data tagging, encryption, and access enforcement when central services are unavailable. Key and certificate services: Experience addressing Public Key Infrastructure (PKI), certificate validation, credential renewal, and key availability in disconnected environments. Distributed applications: Experience with store-and-forward messaging, durable queues, retry behavior, duplicate handling, and reconciliation after reconnection. Cross-domain environments: Experience defining approved identity and data exchanges across security domains and mission partner boundaries. Cloud and edge platforms: Familiarity with Amazon Web Services (AWS), Kubernetes, Red Hat OpenShift, and deployment patterns spanning enterprise and local infrastructure. Validation and experimentation: Experience using network impairment testing, fault injection, or operational demonstrations to assess degraded-mode behavior. Zero Trust: Experience adapting identity, device, application, and data security controls to environments where continuous enterprise connectivity cannot be assumed. Segmentation: Experience implementing software-defined micro-segmentation, overlay networks, and dynamic perimeter controls across non-standard transport channels (e.g., HF/VHF/UHF, SATCOM, mesh radios, 5G tactical bubbles). Job Type:Full-time Benefits:401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Retirement plan Vision insurance Schedule: 8-hour shift Monday to Friday Day shift Ability to work additional hours as needed to support mission requirements Work Location: On-site - Charleston, SC or Reston, VA (Washington, DC metro) Security Clearance: Active TS/SCI clearance required Salary: $145,000-$198,000

Job Description At Hexaware Technologies, we are a leading global IT Services company, dedicated to driving digital transformation and innovation for businesses around the world. Founded in 1990, Hexaware has grown into a globally trusted partner for enterprises, offering comprehensive AI empowered services including IT Consulting, Application Development, Infrastructure and Cloud Management and Business Process services. At Hexaware we are a community of creative, diverse, and open-minded Hexawarein creating smiles through the power of great people and technology. We pride ourselves on our people-centric culture and commitment to sustainability. Our diverse team of over 30,000 professionals across 30 countries is driven by a shared passion for innovation and excellence. We foster a collaborative environment where creativity and continuous learning are encouraged, enabling our employees to thrive and grow. Position: Collaboration Engineer Location: Florham Park, NJ 07932 Hiring: Fulltime with Hexaware Technologies. Key Responsibilities: Audio/Video & Meeting Rooms: Design, install, and maintain the AV setup in conference rooms, boardrooms, and huddle spaces - Microsoft Teams Rooms, Cisco Webex, and the Crestron and Extron gear behind them. Run day-to-day administration of the video conferencing tenant(s): provisioning, monitoring room health, and managing hardware through its lifecycle. Test and validate AV systems ahead of executive meetings, town halls, live webcasts, and other high-visibility events to catch issues before they surface and train the Service Desk team on first-line troubleshooting. Write and maintain the SOPs that keep AV deployments consistent from site to site. Telephony & Unified Communications: Keep our Unified Communications /telephony platforms running - Teams Phone, Cisco Call Manager while it's still in place, SIP trunking, Direct Routing/Operator Connect. Work alongside the Telecom Engineer on the voice migration - cutovers, dial plan changes, and decommissioning old systems. Test and validate UC/telephony changes and cutovers before go-live and troubleshoot call quality and connectivity issues as they come up. Help move life-safety and emergency POTS lines to POTS in a Box without losing E911 compliance along the way. Keep dial plans, configs, and telephony documentation current, and train the broader support team on telephony troubleshooting and escalation. Mobility & Device Management: Administer our MDM/MAM platform (Intune or similar) - provisioning, compliance, and security policy. Own the mobile and endpoint device lifecycle: ordering, provisioning, refresh cycles, and retirement. Track Telecom Expense Management - review carrier bills, catch overspend, find savings. Enforce device policy and monitor compliance across both corporate-owned and BYOD mobile devices. Train support staff on mobility troubleshooting and device management procedures. Vendor & Project Work: Coordinate directly with AV, UC, carrier, and mobility vendors on installs, refreshes, and service issues. Help build and track project plans and KPIs for AV, telephony, and mobility work. Flag and report cost savings as old systems and lines get retired. Collaboration: Work with the Collaboration & Digital Experience team so AV, telephony, and mobility tools fit cleanly into the Teams/Microsoft 365 experience. Coordinate with Networking on bandwidth and site readiness before AV/UC rollouts. Partner with the Service Desk Manager to equip the front-line support team with the documentation, training, and escalation paths they need for executive and leadership-facing issues. Qualifications: Bachelor's degree in IT, Telecommunications, or related field, or equivalent hands-on experience. 5+ years hands-on experience in enterprise AV, conferencing, and/or telephony. Real experience with room systems (Teams Rooms, Cisco Webex) and AV control gear (Crestron, Extron). Working knowledge of enterprise telephony/UC (Cisco Call Manager, Teams Phone, SIP trunking). Experience with MDM/MAM (Intune or similar) and device lifecycle management. Strong testing and validation discipline, with the ability to train and mentor other team members on AV, UC/telephony, and mobility systems. Strong vendor coordination and documentation skills. Able to travel to sites as needed for installs, events, and cutovers.

Job Description Title: Cloud Infrastructure Engineer Location: White Plains, NY (3 days onsite) Duration: 12 months contract About Cogent Infotech At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 23 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors. Position Summary This Cloud Infrastructure Engineer role will participate in designs, builds, and maintenance of scalable foundations for cloud applications and infrastructure. They will collaborate across NYPA IT daily to implement Infrastructure as Code (IaC), manage and provision systems and services, and optimize costs and security across major platforms like Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP). Key Responsibilities Write and maintain automated scripts (using tools like Terraform or Ansible) to deploy cloud resources. Assist DevOps teams by supporting developers that build pipelines that enable rapid, reliable, and automated application delivery. Maintain consistency across environments by using immutable infrastructure principles, reducing deployment drift. Monitor cloud environments for performance bottlenecks and execute capacity planning. Diagnose and resolve complex, cloud-related issues during outages with minimal disruption to services. Set up proactive monitoring, logging, and alerting using tools like Datadog, CloudWatch, or Prometheus. Participate in on-call rotations to support production services, perform root cause analysis, and handle routine maintenance. Required Qualifications and Skills College Degree Cloud and systems related certifications. Cloud Platform Mastery (AWS, Azure, or GCP). Infrastructure as Code (Terraform, Ansible). Containerization (Docker, Kubernetes, Openshift). Strong foundational knowledge of networking, Windows, and Linux systems. Equal Opportunity & Inclusion Statement Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you're excited about this role but don't meet every requirement, we still encourage you to apply Application Process Please submit your resume and a short cover letter through our online portal. Our process includes an initial resume review, a virtual interview, and a short technical assessment. If you need accommodations, feel free to inform us-we are happy to assist. Join Us At Cogent Infotech, your ideas matter. Join a purpose-driven organization that celebrates diversity, encourages collaboration, and invests in your future.

Required Education -Bachelor's Degree Required Experience -10+ years of hands-on experience deploying, migrating, managing, and supporting complex enterprise and data center networks Preferred Certification -CCNP-level knowledge is strongly preferred -Relevant Cisco certifications are a plus Required Skills -Data Center Networking: Expert-level hands-on Cisco Nexus and Catalyst routing/switching; BGP, OSPF, L2/L3 design, resiliency, segmentation -Enterprise WAN & SD-WAN: Design, deployment, migration, routing integration, policy, branch connectivity, path selection, troubleshooting - Prisma SD-WAN strongly preferred -Cisco Data Center Platforms: Nexus, Catalyst, fabric management - NDFC strongly preferred; Catalyst Center a plus -Cloud Connectivity: Azure ExpressRoute and/or AWS Direct Connect (BGP routing, route advertisement, redundancy, cloud team collaboration) -Complex Migrations: Dependency management, testing, change control, rollback planning, post-implementation validation -Hands-On Implementation Leadership: Assess environment, develop approach, execute production work, validate, resolve with minimal direction -Network Security & Adjacent Services (preferred): Enterprise firewalls, DNS/DHCP/IPAM, load balancing - Palo Alto, Infoblox, F5 particularly valuable -Automation Awareness: Terraform, Ansible, Python, GitHub, GitHub Actions, IaC, GitOps (concepts desired; coding preferred, not required) -Observability & Troubleshooting: Packet analysis, telemetry, monitoring tools across hybrid environments -Communication & Collaboration: Strong written/verbal/interpersonal skills across Architecture, Cloud, Security, Operations, vendors, and global teams -Soft Skills: Self-starter, sound engineering judgment, strong ownership, continuous improvement Job Description -Senior hands-on engineer with deep expertise in data center routing/switching, enterprise WAN and SD-WAN, and hybrid cloud connectivity -Primarily focused on engineering execution: personally implementing, migrating, troubleshooting, and supporting production infrastructure -Contributes practical input to network designs and architecture decisions -Delivers and supports infrastructure across global private data centers, colocation facilities, cloud connectivity environments, and enterprise sites -Owns complex tasks with minimal direction; collaborates with Architecture, Cloud, Security, Operations, and application teams -Transitions completed solutions into stable operational support -Data Center Routing & Switching: Implement, migrate, optimize, troubleshoot Nexus/Catalyst environments (L2/L3, BGP, OSPF, redundancy, segmentation, HA) -Data Center Network Management: Deploy/operate fabrics and management platforms (NDFC or comparable) -SD-WAN & Enterprise WAN: Design, deploy, migrate, support SD-WAN/WAN services (Prisma SD-WAN preferred) -Cloud Connectivity: Implement/troubleshoot private connectivity (ExpressRoute / Direct Connect); collaborate with Cloud Engineering -Global Network Deployments: Lead hands-on deployments and complex migrations (planning, testing, cutover, rollback, validation) -Tier 3 Technical Support: Senior escalation point; independently diagnose/resolve complex production issues -Network Services Collaboration: Work across firewalls, DNS/DHCP/IPAM, load balancing (Palo Alto, Infoblox, F5 preferred) -Network Design: Contribute implementation expertise to architecture/design reviews (readiness, supportability, risk, feasibility) -Automation: Work in an automation/IaC environment (Terraform, Ansible, Python, GitHub, GitOps) -Documentation & Knowledge Transfer: Maintain designs, implementation plans, MOPs, test/rollback plans, diagrams, config standards, handoff docs

Job Description Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally. Come make an impact every day at Zebra. What We're Looking For: The Cloud AI Engineer, Lead plays a critical role in driving innovation across Zebra's IT Platform Engineering, Cloud Security, and Artificial Intelligence initiatives. Acting as a hands-on technical architect and strategic trailblazer, you will partner with key stakeholders to identify opportunities, translate ideas into actionable solutions, and deliver value through rapid proofs of concept. This role focuses heavily on designing, building, and scaling our next-generation cloud-native AI platforms, AI-powered log intelligence (AIOps), and semantic developer tooling. Location: This is a hybrid position requiring a minimum of three days per week on-site at either our Lincolnshire, IL, or Holtsville, NY office. Essential Duties/Responsabilities: Identify and evaluate emerging innovation opportunities across Platform Engineering and Cloud Infrastructure functions, matching business needs with cutting-edge technology solutions. Conduct comprehensive business and systems analyses, translating complex technical findings into clear user stories, system requirements, and actionable solution concepts. Coordinate and execute Proof of Concepts (PoCs) and hands-on delivery activities to rapidly validate and advance cloud and platform innovation initiatives. Research, analyze, and report on disruptive technologies-such as Generative AI, Machine Learning (ML), Robotic Process Automation (RPA), and Virtual Agents-providing strategic recommendations for corporate adoption. Act as the primary IT Cloud Innovation Liaison, driving cross-functional collaboration and alignment with other innovation and product teams across Zebra. Plan, coordinate, and facilitate structured ideation workshops, fostering a culture of collaborative brainstorming and innovative problem-solving. Serve as an active Innovation Evangelist within IT and the broader enterprise, promoting modern engineering methodologies and pushing the boundaries of cloud-native possibilities. Track, analyze, and report key performance indicators (KPIs), ensuring leadership has complete visibility into the progress, and business outcomes of all innovation initiatives. Establish and maintain a repeatable operating model for cloud-native AI/ML deployment, ensuring all initiatives consistently address pipeline architecture, performance metrics, and compliance guidelines across GCP and Azure. Lead and mentor a high-performing team of cloud and AI platform engineers, guiding their professional evolution toward predictive log analytics, automation (AIOps), and robust cloud data readiness. Translate complex AI governance, cloud security guardrails, and regulatory requirements into practical technical specifications, partnering directly with systems engineers to integrate PII masking and RBAC into automated CI/CD pipelines. Manage roadmap alignment within assigned technology portfolios. Minimum Qualifications: Bachelor's degree in Computer Science, Electronic Engineering, Computer Engineering, or related field. 5+ years experience working on an operations style team (NOC, SOC, MOC, etc.) and troubleshooting networking, service desk, operations center and/or supporting cloud based Infrastructure. Hands-on Google Gemini Enterprise Expertise: Demonstrated experience working with Google Gemini Enterprise, with a proven ability to build and deploy custom agents using the Agent Development Kit (ADK). Multi-Cloud & GenAI Platform Proficiency: Deep familiarity with leading cloud platforms and generative AI solution providers, including Google Cloud Platform (GCP), Azure, OpenAI, and Anthropic. Experience working in a global, heterogeneous, cloud and on-prem environment. Practical knowledge of, or deep technical curiosity to develop, hands-on solutions involving Large Language Models (LLMs), Retrieval-Augmented Generation (RAG) architectures, and agentic AI patterns (including Model Context Protocol MCP , tool calling, and orchestration frameworks). Expertise in scripting or programming languages (e.g., Python) for automation or testing is a plus; software development background is welcomed. Proven track record of deploying containerized AI solutions using Kubernetes (GKE/AKS), Docker, and robust CI/CD pipelines, backed by verifiable metrics such as high availability, latency reduction, and infrastructure cost optimization. Comprehensive understanding of enterprise cloud security, application/API security, and fine-grained identity systems, with experience integrating PII masking and complex Role-Based Access Control (RBAC) frameworks. Strong software development background with advanced scripting capabilities in Python (or similar languages) to drive automation, infrastructure provisioning (IaC), and automated testing. Active professional-level cloud certifications are highly preferred, such as Google Cloud Professional Cloud Architect, Google Cloud Professional Machine Learning Engineer or AI Engineer Preferred Qualifications Some exposure to AI/ML systems, application security, or API security is a plus. Travel up to 10% Equal Opportunity Employer: Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at . Know Your Rights: - 10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: -_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at . Pay Range: $96,800.00 - $145,200.00 Annual Incentive Compensation: In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 10% of base pay, in accordance with the terms of the applicable incentive plan. Zebra Total Rewards: Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards. Benefits: We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success. Job Posting Statement: To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department. AI Technology Statement: Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However . click apply for full job details

Job Description About Photon Photon is a Digital Engineering and Digital Modernization company founded in 1999, partnering with leading global enterprises, including Fortune 500 organizations, to build and modernize digital platforms and experiences. Job Summary We are seeking an experienced Senior DevOps Engineer to own and manage infrastructure, CI/CD pipelines, and cloud operations. In this role, you will build secure, automated, and repeatable platforms that enable engineering teams to deliver software quickly, reliably, and safely. The ideal candidate will have strong expertise in cloud infrastructure, Terraform, Jenkins, Docker, automation, and infrastructure management, as well as a solid understanding of security, monitoring, and reliability best practices. Key Responsibilities Provision, configure, and manage cloud infrastructure on GCP and/or AWS using Terraform and infrastructure-as-code best practices. Design, maintain, and continuously improve CI/CD pipelines using Jenkins. Containerize applications using Docker and support container-based deployment workflows. Develop and maintain automation scripts using Bash, Python, or similar scripting languages to reduce manual operational tasks. Implement and maintain monitoring, logging, alerting, and incident response processes. Drive cloud security, access control, cost optimization, and infrastructure reliability improvements. Collaborate with development and QA teams to streamline build, testing, and release processes. Identify opportunities to improve infrastructure automation, deployment efficiency, and operational stability. Mentor team members and promote DevOps best practices across engineering teams. Required Skills and Qualifications 10+ years of experience in DevOps, Site Reliability Engineering (SRE), or infrastructure engineering. Bachelor's degree in Computer Science or equivalent. Expert-level hands-on experience with Terraform and infrastructure-as-code practices. Strong hands-on experience designing, developing, and maintaining Jenkins pipelines. Production-level experience managing cloud environments using GCP and/or AWS. Proficiency in Docker and containerization technologies. Strong scripting skills using Bash, Python, or similar languages. Solid understanding of networking concepts, cloud security, and access control. Strong experience with Linux administration. Understanding of infrastructure reliability, monitoring, and operational best practices. Preferred Qualifications Experience with Kubernetes and Helm for container orchestration and deployment management. Familiarity with observability and monitoring tools such as Prometheus, Grafana, and Datadog. Experience with GitOps practices and policy-as-code frameworks.

Job Description rediem is a fast-growing early-stage, VC backed startup. rediem distills and productizes the core principles that inspire an iconic brand's cult-like following through an operating system for brand community and belonging. We work with some of the top consumer brands; Olipop, Sun Bum, Faherty, and many more. We are looking for a Software Engineer to help shape the future of our platform and help create the future of social commerce. We have some exciting scale challenges ahead as we scale from millions of users to tens of millions of users and need someone with the right skills and attitude to help us continue to grow. About the Role We're hiring a Senior Software Engineer to work directly with our Engineering Team to stabilize, scale, and evolve a fast-growing platform at the intersection of loyalty and social. This is a high-impact individual contributor role. You will operate across the full stack of TypeScript, React, MongoDB, Express, and AWS (Lambda, SQS, Elastic Beanstalk, etc.). Your focus will be on improving system reliability, increasing deployment frequency, and building new customer-facing APIs and UIs. You'll be expected to step in quickly, understand how things work, clarify ambiguous requirements, and begin making meaningful improvements with minimal direction. What You'll Do Work in partnership with other engineers on critical systems to improve their reliability, test coverage, and maintainability Build new features for our merchants and their customers Build new features for our Customer Experience team Build and evolve customer-facing APIs Apply a camper's mentality to everything you do (leave it better than you found it) Write and maintain third party integrations Build bespoke integrations with our technology partners Approach every problem with a lens for privacy, security, and reliability Participate in on-call rotation Help improve Mean Time to Detection and Mean Time to Recover over time Collaborate with business stakeholders, customer experience team members and our designer Collaborate with our designer to build pipelines that take our design system into production What We're Looking For We're looking for the right people who have a subset of these skills. If you don't have the whole list, don't let that stop you from reaching out if you think you're a good fit for us. Core Requirements: Strong experience building, deploying, and maintaining production systems with TypeScript Ability and willingness to work across the full stack (React, backend, infrastructure) Comfortable operating in ambiguous, fast-moving environments Experience working with messy or legacy systems and improving them over time Solid understanding of system design and API design Familiarity with event-driven systems (e.g. queues, async processing) Experience with databases (MongoDB, Postgres, etc.) Strong debugging skills and ability to stay calm under pressure Pragmatic mindset: able to balance speed, correctness, and long-term maintainability Nice to Have: Deep experience with React architecture Experience with CI/CD and improving deployment workflows Experience with third-party integrations (especially in e-commerce / marketing ecosystems) Familiarity with Shopify Experience migrating from MongoDB to Postgres Startup experience Experience building or maintaining design systems How We Work: Small, senior team High ownership, low bureaucracy "Clean as you go" mentality - we aim to get 1% better every day Pragmatic engineering culture: progress over perfection Heavy use of AI-assisted development tools (e.g., Claude, Codex) Why Join Us: You'll have direct, production impact on an application that has millions of end users Strong growth potential as the company scales Access to substantial AI tooling Per-developer, monthly R&D budget Competitive salary + equity Fun, cooperative work environment Interview Process: Intro conversation with one of our founders (30 minutes) System Design or API Design Discussion - We'll collaboratively design a Loyalty system (60 minutes) Live Coding Session (90 minutes, no AI tooling allowed) - We'll solve a real world problem to see if your skills align with our company's challenges Compensation: Compensation includes cash and equity, depending on level. The salary range for this role is from $150K-$200K/year. Disclosures: Please note, due to regulatory requirements, this role is limited to individuals authorized to work in the U.S. We do not accept unsolicited resumes from recruiters or agencies. Please do not contact us regarding this role if you are a recruiter or agency.

Required Education -Bachelor's Degree Required Experience -10+ years of hands-on experience deploying, migrating, managing, and supporting complex enterprise and data center networks Preferred Certification -CCNP-level knowledge is strongly preferred -Relevant Cisco certifications are a plus Required Skills -Data Center Networking: Expert-level hands-on Cisco Nexus and Catalyst routing/switching; BGP, OSPF, L2/L3 design, resiliency, segmentation -Enterprise WAN & SD-WAN: Design, deployment, migration, routing integration, policy, branch connectivity, path selection, troubleshooting - Prisma SD-WAN strongly preferred -Cisco Data Center Platforms: Nexus, Catalyst, fabric management - NDFC strongly preferred; Catalyst Center a plus -Cloud Connectivity: Azure ExpressRoute and/or AWS Direct Connect (BGP routing, route advertisement, redundancy, cloud team collaboration) -Complex Migrations: Dependency management, testing, change control, rollback planning, post-implementation validation -Hands-On Implementation Leadership: Assess environment, develop approach, execute production work, validate, resolve with minimal direction -Network Security & Adjacent Services (preferred): Enterprise firewalls, DNS/DHCP/IPAM, load balancing - Palo Alto, Infoblox, F5 particularly valuable -Automation Awareness: Terraform, Ansible, Python, GitHub, GitHub Actions, IaC, GitOps (concepts desired; coding preferred, not required) -Observability & Troubleshooting: Packet analysis, telemetry, monitoring tools across hybrid environments -Communication & Collaboration: Strong written/verbal/interpersonal skills across Architecture, Cloud, Security, Operations, vendors, and global teams -Soft Skills: Self-starter, sound engineering judgment, strong ownership, continuous improvement Job Description -Senior hands-on engineer with deep expertise in data center routing/switching, enterprise WAN and SD-WAN, and hybrid cloud connectivity -Primarily focused on engineering execution: personally implementing, migrating, troubleshooting, and supporting production infrastructure -Contributes practical input to network designs and architecture decisions -Delivers and supports infrastructure across global private data centers, colocation facilities, cloud connectivity environments, and enterprise sites -Owns complex tasks with minimal direction; collaborates with Architecture, Cloud, Security, Operations, and application teams -Transitions completed solutions into stable operational support -Data Center Routing & Switching: Implement, migrate, optimize, troubleshoot Nexus/Catalyst environments (L2/L3, BGP, OSPF, redundancy, segmentation, HA) -Data Center Network Management: Deploy/operate fabrics and management platforms (NDFC or comparable) -SD-WAN & Enterprise WAN: Design, deploy, migrate, support SD-WAN/WAN services (Prisma SD-WAN preferred) -Cloud Connectivity: Implement/troubleshoot private connectivity (ExpressRoute / Direct Connect); collaborate with Cloud Engineering -Global Network Deployments: Lead hands-on deployments and complex migrations (planning, testing, cutover, rollback, validation) -Tier 3 Technical Support: Senior escalation point; independently diagnose/resolve complex production issues -Network Services Collaboration: Work across firewalls, DNS/DHCP/IPAM, load balancing (Palo Alto, Infoblox, F5 preferred) -Network Design: Contribute implementation expertise to architecture/design reviews (readiness, supportability, risk, feasibility) -Automation: Work in an automation/IaC environment (Terraform, Ansible, Python, GitHub, GitOps) -Documentation & Knowledge Transfer: Maintain designs, implementation plans, MOPs, test/rollback plans, diagrams, config standards, handoff docs

Job Description Job Title: Site Reliability Engineer III (SRE III) Location: Reston, VA (Hybrid) Duration: 6-Month Contract to Hire Job Description: We are looking for an experienced Site Reliability Engineer to manage and support a large-scale, on-premises private cloud infrastructure. The ideal candidate will have strong Linux system administration experience, along with hands-on exposure to OpenStack, automation, and cloud infrastructure operations. Responsibilities: Build, manage, and maintain an on-premises OpenStack private cloud platform. Monitor infrastructure, troubleshoot system issues, and resolve alerts. Perform Linux administration, system patching, and vulnerability remediation. Automate infrastructure tasks using Ansible, Python, and Shell scripting. Maintain highly available services and follow security best practices. Document technical issues and participate in Tier 3 on-call support. Required Skills: 5+ years of experience in Linux/Systems Administration or SRE roles. Hands-on experience with OpenStack configuration and administration. Strong Red Hat Enterprise Linux (RHEL) experience. Experience with Ansible, Python, and Bash/Shell scripting. Knowledge of Jenkins, Git/GitHub, and infrastructure automation. Understanding of networking, security, and high-availability environments. Strong troubleshooting and problem-solving skills. Education: Bachelor's degree or equivalent practical experience.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! Why you'll love this job As part of the Identity Services team, you'll help deliver secure digital products that support a reliable and profitable airline. You will design, implement, and care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role based access, authentication, authorization, and governance. This role requires attention to detail, strong problem solving, and high ethical responsibility. The fast paced global airline environment offers opportunities for professional development, continuous growth, and meaningful impact. In the Identity Services domain, you will be responsible for the architecture, design, standards, and patterns for delivering strong identity and access programs. You will be expected to balance technical oversight, and business alignment to secure organization's digital assets while ensuring the team is empowered, the systems are resilient, and the entire operation runs smoothly, effectively, and proactively. Additional information about the skills needed for this position is listed in the Skills, Licenses & Certifications section below. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Identity and Access Management (IAM) Architecture: Design and oversee the architecture and deployment of IAM solutions to manage user identities, roles, and access privileges across the organization's systems and applications. User Provisioning and De-provisioning Framework: Architect and optimize the processes for automating the creation, modification, and removal of user accounts and access rights based on organizational policies and user roles. Security and Governance: Establishing policies for user access, role-based access control (RBAC), and ensuring audit compliance. Designing Secure Architectures: Develop and design secure IT architectures that protect the organization's data, applications, and infrastructure from cyber threats. Collaboration with Stakeholders: Work closely with other IT teams, business units, and external partners to ensure security requirements are understood and implemented effectively. Security Standards and Best Practices: Establish and enforce security standards, guidelines, and best practices across the organization. Leadership: Provide technical guidance and oversight to the engineering team, system owners and customers. Incident Response Planning: Develop and maintain comprehensive incident response plans and procedures to ensure swift and effective handling of security incidents. Monitoring and Auditing Systems: Design and direct the continuous monitoring of IAM systems for suspicious activities, perform regular audits to ensure compliance with security policies, and generate comprehensive reports on access controls and user activities. Communication: Clearly convey project risks and strategies to senior management and stakeholders, ensuring transparency and informed decision-making. Operational Management and Monitoring: Design monitoring strategies to ensure the continuous availability, performance, and reliability of identity services. Compliance and Risk Management Framework: Design frameworks to ensure compliance with data protection laws and standards (e.g., GDPR, CCPA). Conduct risk assessments and audits to identify and address vulnerabilities. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. Extensive job experience in cybersecurity architecture or a related field is required, with a proven track record of designing and implementing secure IT architecture and frameworks. Demonstrated expertise in leading architectural design and strategic oversight in cybersecurity initiatives. 12+ years experience in Cybersecurity Architecture Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field; advanced degree preferred. 5+ years' experience in cybersecurity architecture or related roles. Experience designing and implementing comprehensive security architectures and frameworks. Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and their security features. Experience with regulatory compliance and industry standards (e.g., GDPR, PCI-DSS, ISO 27001). Skills, Licenses & Certifications Relevant certifications including but not limited to Certified Information Systems Security Professional (CISSP); Certified Information Security Manager (CISM); Certified Information Systems Auditor (CISA); Certified in Risk and Information Systems Control (CRISC); Certified Information Privacy Professional (CIPP); Certified Information Systems Security Professional - Architecture (CISSP-ISSAP) Proficiency in identity and access management (IAM) tools and technologies Expertise in developing and implementing cybersecurity IAM policies and procedures Knowledge of IAM principles and methodologies Understanding of regulatory requirements and standards related to IAM (e.g., GDPR, HIPAA, SOX) Familiarity with cybersecurity frameworks and standards (e.g., NIST, ISO 27001) Ability to conduct assessments and audits of IAM practices to identify vulnerabilities and gaps Strong problem-solving skills to address IAM management challenges Ability to collaborate effectively with cross-functional teams Experience in managing IAM projects, including planning, execution, and monitoring Proficiency in identity and access management (IAM) solutions (e.g., Saviynt, Okta, Ping Identity, Microsoft Azure AD) Knowledge of authentication protocols (e.g., SAML, OAuth, OpenID Connect, Kerberos) Familiarity with cloud security and cloud IAM (e.g., AWS IAM, Azure AD) Ability to analyze complex security requirements and design effective access management solutions Strong problem-solving skills to address security challenges and incidents Excellent written and verbal communication skills to articulate security concepts and solutions to technical and non-technical stakeholders What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. The Engineering domain is an area focused on development, deployment, management, and maintenance of software applications that support business processes and user needs while ensuring reliability, performance, and security. This includes development, application lifecycle management, requirement analysis, QA, security & compliance, and maintaining the applications and infrastructure. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Exhibits strong business and leadership skills, deep technology perspective to guide solutions, strong product thinking, and strong communication skills to coordinate with Business Partners, Engineers and Engineering Managers to ensure they understand business needs and objectives, as well as technical requirements of products Have a deep understanding of Product Management methods, customer outcome focus, and product performance and success metrics Collaborates with Business and IT leadership to execute and communicate organization's technical vision, mission, and work priorities, and drives progress towards roadmaps and ensures efficient technical product management and effective communication with stakeholders Create a clear strategic direction across multiple engineering teams to align with technical direction as well as business priorities Supports an environment for engineering teams to be self-governing organizations who are accountable for their own performance and delivery commitments and measured accordingly Removes roadblocks, cultivates relationships, and effectively communicates across IT and at various levels of leadership Responsible for budget management, forecasting, resource allocation, and long-term planning to drive alignment with business priorities Escalation point for production issues and off-hours support, communication, and coordination All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Technology, Computer Science, Information Systems, or related technical discipline such as Product Management, or equivalent experience/training 7+ years of experience participating in delivery of solutions using ITIL / Agile / XP, or similar methodologies 5+ years of experience leading product teams Preferred Qualifications- Education & Prior Job Experience Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training Product leadership experience Airline industry experience, including engineering / business processes and supporting technology Skills, Licenses & Certifications Product Management Certification Proven track record in leading Engineering initiatives that generate substantial value; well organized, able to multi-task, able to prioritize with minimal direction Strong technical leadership, and extensive experience in Agile methodology-style leadership environment Excellent communication skills to present to executive management often and emphasize the important intersection of business and technology Proven ability to handle multiple products/work streams and demands efficiently Experience in leading a team of individuals with various levels of skills and experience in potentially high stress and challenging situations Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environment Leads, influences, and upholds technology standards to ensure resiliency goals are met and continuously improved upon Good understanding of financial practices What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.